Dependable Rooter and Plumbing
Located in Rocklin, California
Address: 4021 Alvis Ct Suite #3, Rocklin, CA 95677, United States
Phone: +1 916-287-0863
Rating: 4.8
Services
- Identifies as Latino-owned
- Identifies as women-owned
- On-site services
- Repair services
- LGBTQ+ friendly
- Transgender safe space
- Credit cards
Categories
- Plumber
- Drainage service
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2025-01-06 - Rating: 5)
We continue to be impressed with their entire team! Riley is generally who I talk to when I call and no matter how bad the day, she greets you with the best welcome phrase how can I make you smile today. Ive worked with Dependable Rooter on several occasions both emergency and prevention. They are honest, upfront and offer the best solutions both short and long term. We are so thankful to have them when needed. -
Review 2 (2024-12-19 - Rating: 5)
We just had Andrew and Omar out to hydro jet our exterior area drains around the house. They did an amazing job. They were very clean and were able ti troubleshoot my issue. I am very pleased with their service and professionalism. Great family owned company that has strongly recommend. Thanks guys! -
Review 3 (2024-11-19 - Rating: 5)
This has been the second time having to use Dependable Rooter and Plumbing, due to the bad piping that was installed prior to us owning the home. They were great to use the first time that I didn’t hesitate to contact again. Andrew showed up on the weekend to check the situation we had going on with the leak. After an estimate, Riley quickly got it scheduled for that Monday to be repaired. Juan and Jesus showed up on time and were quick with the repair. Everyone I had contact with at the company was professional and great to deal with. Would highly recommend using their services. -
Review 4 (2024-09-11 - Rating: 5)
Float issue on our sewer sump pump. Another plumbing company had tied floats up incorrectly after clearing a blockage in the tank. Had to call them when alarm went off but they found no blockage and system works. Few days later sewage over flow and the float alarm did not work. Frustrated I tested the float myself to verify it works when lifting up manually. The alarm went off and the pumped came on and did its job. Decided to call Dependable Plumbing, their plumber Richard is professional and he arrived in a timely manner. He confirmed the floats were getting tangled to intermittently not work properly. Greatly appreciate his advice on repair options. His honesty currently saved us money, the original plumbing company ended up adjusting the floats at no charge. We will definitely call Dependable Plumbing if we need the future repair options. Thank you! -
Review 5 (2024-10-21 - Rating: 5)
Many thanks to Andrew and his crew. These guys came through for me.First of all, my problem started on a Saturday. I called many plumbers and these guys were the only ones who not only answered their phone, but were able to come out in a reasonable time.They resolved my initial issue and also noticed a larger problem, namely tree roots growing in the pipes that flow out to the sewer.They were able to get back out there the next business day and got all the roots taken care of.On top of being fast and efficient, everyone was super nice. An absolute pleasure to work with this crew.I cant say enough nice things about these guys.Totally recommend. -
Review 6 (2024-12-07 - Rating: 5)
This is the 2nd time I called this company and they are always on time, precise, and most of all very professional! I am so glad I found this company! My issue were always clogging because of hair and they did it in less than 20 minutes amazing!! Their name suits them..really Dependable. May you overflow with more business. Thank you so much for being Dependable!! -
Review 7 (2024-10-11 - Rating: 5)
Another positive experience with Dependable Plumbing. This is a company where the owner comes to your home, reviews the problem and gives you several options to choose from. Andrew, the owner is very hands on . He returned to my home the following day with a two person crew and worked with them to get the job done. Efficient, reasonable pricing, clean and nice people. -
Review 8 (2024-11-12 - Rating: 5)
Richard was prompt, informative and helpful in planning my next steps. He gave me very useful information! This company also has been very responsive and professional. A company you can trust! Thank you, Richard and Dependable! -
Review 9 (2024-11-27 - Rating: 5)
Andrew was very knowledgeable, and personable , I would definitely recommend him and Dependable Rooter to come back -
Review 10 (2024-12-06 - Rating: 5)
Main pipe into my home cracked so needed prompt response. The tech came even sooner than promised. Great communication from the office and tech. Professional and fast. 100% I would use again. -
Review 11 (2024-12-28 - Rating: 5)
Àndrew, Dakota, Francisca are the most diligent, professional, communicative, and enthusiastic plumbing team we have ever experienced. Total 5-star performance! -
Review 12 (2024-12-30 - Rating: 5)
It was super easy to work with these guys. Andrew and his team were very knowledgeable about everything plumbing-related and made the process quick and straightforward. -
Review 13 (2021-08-26 - Rating: 5)
Was beyond pleased with the professionalism and experience with Dependable Rooter and Plumbing. I was able to get a same day appt for a garbage disposal install and Justin and Taylor were excellent. They also quoted and installed a cabinet sink and faucet we hadn’t gotten around to doing yet. Overall great service, pricing and professionalism from these guys. Will definitely refer them to family and friends! -
Review 14 (2021-12-22 - Rating: 5)
My toilet started backing up yesterday so I called Dependable Rooter & Plumbing. They showed up the next morning at 8am to fix the problem. Anyone who has had a backed up toilet knows the need to have it fixed ASAP. Dependable showed up, diagnosed the problem (combination of tree roots and offset pipe), then fixed the problem, all within an hour or so. Andrew and William were extremely kind and knowledgable and used the latest and greatest equipment. The prices are very fair as well. They got my whole home sewer (which was overflowing onto the driveway) fixed and working within an hour. Amazing job, will definitely use again -
Review 15 (2024-11-04 - Rating: 5)
Jesus came and did an amazing job. He was very communicative and thorough, fixing our issue and leaving us as very satisfied customers. -
Review 16 (2024-12-04 - Rating: 5)
Great fast service especially when we had to call them on a Sunday. Kept in touch during the whole situation and my many questions. Helped with financing. Will use again. -
Review 17 (2022-05-31 - Rating: 5)
Last fall we had Dependable come out and clear our sewer line and install a clean-out (see my last review). At that time, Taylor advised us we had a huge rootball in our sewer line that would continue to cause us issues. He provided an estimate for a hydro jet service to break up the rootball. We had Taylor come back a few weeks ago to perform this service and also provide some additional estimates. Taylor and Oscar did a fabulous job with clearing the rootball via the hydro jet. They also spent a good amount of time assessing the other issues and explaining options for how to address. This is the 3rd service we’ve had Dependable perform because we have received exceptional service each time. Taylor and Oscar were professional, courteous, friendly and knowledgeable. I highly recommend Dependable. -
Review 18 (2025-01-03 - Rating: 5)
We had an excellent experience with Andrew from Dependable Plumbing. From start to finish, he was professional, prompt, and knowledgeable. He quickly diagnosed the issue, and explained everything to me in detail. The repair was completed efficiently. I also appreciated their fair pricing and transparency throughout the process. Highly recommend! -
Review 19 (2024-08-07 - Rating: 5)
We had a leak under the kitchen sink. They found the problem quickly and fixed it. The plumber that came was super friendly and knowledgeable. We would definitely call them again!! -
Review 20 (2024-11-12 - Rating: 5)
Had a clogged laundry drain and Andrew with Dependable was in and out, very professional and worth the investment. Will definitely call again when in need. -
Review 21 (2024-11-20 - Rating: 5)
Andrew came promptly and evaluated the situation. He had a technician here quickly. He is working on it right now. -
Review 22 (2025-01-02 - Rating: 5)
Andrew and Zach were prompt and curious. Andrew explained all the work required and cleared the drain quickly. -
Review 23 (2024-03-01 - Rating: 5)
This is the 2nd time I have used this company and I strongly recommend their services. I love their professionalism, communication throughout the service and the quality of work they produce. I have had many plumbing problems at my house over the past 10 years and other plumbers that I have used only fix the surface issue, these guys get to the root of the problem, so once its fixed its fixed for good! You get what you pay for, others may save you money upfront but that has cost me more in the long run. Dependable plumbing has given me peace of mind and I feel the cost is appropriate for the quality work they complete. Today I had Andrew and Jesus and they did a great job, thank you both! -
Review 24 (2024-05-16 - Rating: 5)
I am so glad I called this company. I moved here last year and had an unusual problem with the cold water line. As in, no cold water during the Summer months. The cold line ran only hot, scalding water for about 2 mop bucketfuls until it cooled down to lukewarm-ish. We have plumbing in the ceiling, but this was ridiculous. Richard came out and correctly diagnosed the problem as a missing check valve. Who knew, I thought I needed more attic insulation. Jesus and Omar came out to do the work and they did a great job. They also fixed a small leak at the main water line and brought our water heater up to code as some genius had installed a plastic tube instead of a copper pipe on the water heater. They may not be the cheapest in town, but you know you get what you pay for. I would definitely use them again. I am happy to write this review for them. -
Review 25 (2023-10-03 - Rating: 5)
Taylor and Richard both came out to fix my pipes. They were both on time, very kind and got the job done quickly! They did exceptional work and were both extremely professional! HIGHLY RECOMMEND!and additionally, special shoutout to Francisca!!! i was having a meltdown due to a big leak in my yard. Francisca was comforting, helped ease my mind and was very attentive. She made sure to go over every step of the process, what to expect before during and after repairs, and followed up to see if everything went smoothly. She kept in contact with me every step of the way.I also had Andrew, the owner, come look at something else. He came at the drop of a dime and walked me through what could possibly be happening in detail and further steps.Having a company that makes sure the customer is heard, cared for and given knowledge really makes a difference. -
Review 26 (2023-05-21 - Rating: 5)
Taylor and Con were able to come out the day we needed them. We had slowing of drains and toilets that quickly turned into sewage coming up into the showers. From the beginning, both Taylor and Con were professional, polite, respectful and went over and above. They did a thorough inspection and took the time to really figure out what was wrong. They then gave us 4 choices ranging in depth of work and price, we felt no pressure. and they answered our many questions. They did excellent, efficient work, and cleaned up so thoroughly, they left my sons shower cleaner than before =) We are so glad we finally found a really great, local plumber! -
Review 27 (2023-12-22 - Rating: 5)
Taylor, Jesus, and Cameron came out to our home today to fix what we thought was a busted pipe in our bathroom wall. They found the actual problem and remedied it right away. They even referred us to another company to have them come out and make sure that there was no damage to the dry wall. All really professional and kind guys, we could not recommend them enough. -
Review 28 (2020-02-14 - Rating: 5)
This was our 1st time using Dependable Rooter and Plumbing and I was very impressed. Super easy to make the appointment for the same day and Natalie even made some changes so that the technician could arrive when I would be home. Ariana was very punctual and did a great job explaining to me exactly what the problem was and what was required to fix it. She was super friendly and very thorough and I appreciated all the time she spent at the house. I would definitely recommend your services and especially Ariana :) -
Review 29 (2024-11-19 - Rating: 5)
Used this company multiple times and always quick to respond with reasonable prices. Will use them in the future. -
Review 30 (2022-02-02 - Rating: 5)
Truly appreciate the honesty and experience of the technician (Taylor) that came out to clear our drain today. We had a partially obstructed toilet drain that we were unable to clear ourselves. Dependable was able to schedule the same day, assess the issue, give me my options and pricing scenarios based on their opinion of the issue. I felt comfortable with the technician in my house, he clearly had significant knowledge in his line of work. For a service company, their high rated reviews are pretty telling of the type of business they run. Highly recommend. -
Review 31 (2022-02-12 - Rating: 5)
I had a pipe burst and called Dependable Rooter and Plumbing on Friday night and Andrew came out first thing on Saturday at 8AM and fixed the problem. The entire experience - from calling to setup an appointment, Andrew fixing the pipe, and payment were all very professional. The price was very reasonable. Andrew had the pipe fixed quickly. Also, I am out in Auburn and they had no problems covering my area. I would definitely recommend their service. 5/5 -
Review 32 (2021-09-10 - Rating: 5)
Excellent service! Prompt, professional, knowledgeable, and friendly. Taylor explained each step clearly, and gave me a specific cost for each phase of investigation and repair before going ahead. Stayed until the clog was confirmed clear and toilet was reinstalled like new.I was impressed with the level of care bringing equipment upstairs and also with the cleanup after work was finished. He recommended an associated colleague for drywall repair, and I’m pleased with the quality of finish on the patched area; they even matched the paint color without asking. Shoutout to Jesse, nice work! -
Review 33 (2020-02-01 - Rating: 5)
Ariana arrived right on time and was friendly and professional right off the bat! She was able to identify the issue quickly and I was grateful for her knowledge and expertise! Dependable Plumbing was very responsive and had great follow up, the customer service was excellent. I would highly recommend and will be using them again in the future for any plumbing needs! All around I was very impressed! -
Review 34 (2019-11-14 - Rating: 5)
Ariana arrived within 30min of initial call for service to Dependable Rooter.She explained each step of her process to detect leak in garage ceiling.Her work was excellent.I would recommend her for any plumbing work.I called today for follow up work on connecting toilet to drain pipe. Ariana and Angel arrived on time.Multiple options were presented for the repair. I felt extremely comfortable with my informed decision for the repair.They proceeded professionally in making the repair and clean-up.Further, I was asked whether I needed help with patching the garage ceiling due to earlier water leak damage.I was please to receive information about other services offered including ceiling patching.My experience has been outstanding from Sat to today. -
Review 35 (2018-03-30 - Rating: 5)
Andrew and the Dependable Rooter and Plumbing crew did an excellent job in repairing, replacing, and renovating the damage done by an old faulty water heater and inferior work done a previous plumbing crew. With the multiple tasks needed to complete the work, Andrew coordinated with plumbing, furnace, and flooring teams.Andrew and his crews are all friendly and polite. They didn’t hesitate to help or answer and questions we had. They also cleaned up their work space as they completed their work for the day. They took care to protect our furniture and belongings when working in certain areas of the house. The crew also worked extra days to complete their task in order to meet schedule. We felt safe to leave the house when running errands.Andrew was very helpful and knowledgeable in explaining the damage caused by the water heater, the necessary repair work needed, and the work needed to meet city code standards.We are very happy with the work completed and appreciate the extra effort to clean up the surrounding area around the house.We would definitely call Andrew and Dependable Rooter and Plumbing for any future needs.Thanks for job well done! -
Review 36 (2020-01-14 - Rating: 5)
Ive had several things done by Dependable, and this review is for Javier, who quickly fixed our kitchen sink drain. He was at our home within an hour after I called to ask for help! On a Saturday no less. He was very friendly and had straightforward pricing, and there was NO mess anywhere. Feet were protected, even the wheels on his cart had protective covering! I highly recommend Javier AND Dependable. -
Review 37 (2019-09-18 - Rating: 5)
I would recommend Dependable Rooter and Plumbing to anyone who has drainage issues in their home. Service is reliable and fast. They will let you know when they are coming and show up when they say they will. They also give you upfront pricing so there are no surprises with costs. Ariana, the technician who helped me out, was professional and knowledgeable and even took the time to explain what she was doing before performing the job. Great experience all around. -
Review 38 (2020-03-12 - Rating: 5)
Great experience. They give you convenient arrival windows but then make sure to call you 30 minutes so youre not stuck at home waiting for them the whole time. Ariana was courteous and efficient and made sure that I knew exactly what was going on and why. We thought we might have to wait a day or two to get a part, but she worked hard to find it for us and completed the job within a couple hours! Their straightforward pricing is also convenient and easy to understand. No hidden charges! Theyre definitely my go to plumbers from now on and I will be sure to request Ariana! -
Review 39 (2022-02-01 - Rating: 5)
Great company start to finish. Francisca answered scheduled first available opening I asked if she good get me in a day earlier as it was my day off, text me the next day to tell me she was able to accommodate my schedule.Andrew is very knowledgeable and not afraid to share his knowledge, gave me my options allowed me to choose what I wanted done. Best part all done same day so I didn’t have to take time off work. Great job guys your the best! Above and beyond. -
Review 40 (2023-02-16 - Rating: 5)
This company has been awesome with helping us. We have had water heater problems for awhile now and they have with above and beyond to help. Sean was an awesome technician who has helped us with out water heater problems as of late. His expertise with tankless water heaters is amazing.. Highly recommend them! -
Review 41 (2023-01-20 - Rating: 5)
Andrew (owner) visited to discuss a sewer replacement project. He was extremely knowledgeable, open and honest. He spent the time to explain the process, pricing and timelines. I and considering their estimate and am likely to use them for either this job or others in the future. -
Review 42 (2022-05-06 - Rating: 5)
I wish they had a 10 star rating option! We were in a very stressful situation the week before Thanksgiving 2021 with our home in Rocklin which we rent out. We live out of state and our property manager at the time was not responding appropriately to the leak issue. Dependable Rooter not only came in with less than 24 hours notice but they also successfully diagnosed where the leak was coming from and advised us of issues we needed to be aware of. After dealing with almost no communication from our property manager for almost a week Andrew S. would call and update us every few hours and sent a detailed description and photos of the issues and worked incredibly well with our restoration company ERC. Together they made the most dynamic team and I hope our misfortune paid it forward to a great new business relationship with Dependable Rooter and ERC. We have such peace of mind now knowing if we have an issue we know who to call and they will care for our home as if it was their own. Thank you Dependable Rooter!!! My apologies it took so long to write this review!!! -
Review 43 (2021-03-29 - Rating: 5)
Ive used this company twice now for plumbing services and had the same technician perform services each time. Taylor (the technician) is awesome, always explaining everything in thorough, easy to understand detail due to my limited understanding of plumbing. I appreciate how professional, responsive and, well, dependable their services are. Each time they have quickly diagnosed my problem and kept costs reasonable with no upselling. Even the phone representative is nice and very helpful! I highly recommend their service. -
Review 44 (2019-06-07 - Rating: 5)
This is our second experience with the company. We needed our water heater fixed the day that we called because we are hosting a party tomorrow. They came today! We got a new water heater and now we don’t have to cancel our party. Taylor and Ariana were both efficient and knowledgeable. We were initially impressed with the owner when we met him for our first job. The fairness and excellent service comes from the top down. We will never call anyone else! -
Review 45 (2021-07-14 - Rating: 5)
I was very pleased with the professionalism of the technicians Sam and Pedro, who diagnosed and fixed issues that needed more work than we thought. Veronica and colleagues at the office were also punctilious about setting up appointments and keeping me posted about the technicians arrival times. I also appreciated how the technicians introduced themselves by phone, with their picture, before arrival.Great job all around. Highly recommended. -
Review 46 (2020-01-15 - Rating: 5)
Dependable Rooters and Plumbing did an excellent job. Ariana came on time as scheduled and gave me an estimate of the repair. She was friendly, honest and took time to explain what was involved and replaced the main water valve as well as the valves under the sink. I highly recommend dependable Rooters and thank you Ariana! -
Review 47 (2021-01-24 - Rating: 5)
We went with Dependable after getting strung along for over a week by our home warranty company, and learning from them that we’d have to wait another week and a half for one of their contractors to come out. The technician, William, came out on a Saturday at no extra charge. He was friendly, knowledgeable and got our kitchen sink unclogged at a reasonable price. Really a company that goes above and beyond for their customers -
Review 48 (2021-01-14 - Rating: 5)
I called Dependable Rooter & Plumbing because the main sewer line at my home backed up. Within three hours of my call, service tech Taylor arrived and located the problem. Additional technicians William, Jesus, and Juan were dispatched to assist with the project. The owner of the company, Andrew, visited our residence several times to check on the progress of his team and took time to speak with me. The job covered 2 ½ days and required two large holes to be dug (by hand) to expose the problem area of the sewer pipe. I was kept informed of the work progress and advised in advance of any pricing adjustments that were required due to unforeseen issues that arose. I have dealt with other plumbing contractors in the past and I can say without hesitation that my experience with Dependable Rooter & Plumbing was an extremely positive . Everyone involved in the project worked extremely hard , were professional, friendly and courteous and kept the job site clean. I highly recommend Dependable Rooter & Plumbing. -
Review 49 (2021-08-25 - Rating: 4)
I was able to set-up a timely appointment with Dependable Rooter & Plumbing. Overall the service tech was personable & knowledgeable and the diagnosis was fair. He did not try to upcharge me or sell me something I didnt need, but did explain my options, which I appreciate.However, I was left a little confused...I was given an indirect quote for what I would need replaced, which was a bathroom vanity. I was a bit shocked by the price, (not out of ignorance, as I have already looked into this replacement as an overall renovation project, but never as a specific separate cost) and mentioned I needed to think about it for a minute, so the tech said he would send me a quote and proceeded to leave. I appreciate not being pressured to make a decision, but I really was not quite finished with the discussion. I felt like I was missing something, however I wasnt going to pursue him if he was eager to leave.I have yet to receive a formal quote at the time of this review (I dont even know the companys timeline/protocol to provide a quote for other services, as this wasnt explained), but I have received at least 4 emails/texts to leave a review. So I assume my service order is closed? Hmm, Im not sure, but I wasnt comfortable with how the transaction ended, yet not bothered enough to follow up with the company directly for a better resolution. No harm no foul. The company seems to have really good reviews, the lady who took my initial call and the tech were both friendly and personable. Maybe I will have another opportunity to work with them for a basic plumbing repair issue to provide a more productive review of their actual services. -
Review 50 (2024-01-10 - Rating: 5)
Taylor is the bomb! This company is so fair and straightforward it’s unreal! We appreciate their service and Taylor’s friendliness and professionalism! I highly recommend Dependable and Taylor. -
Review 51 (2020-02-09 - Rating: 5)
Water heater leaked yesterday, called their company and spoke with Patrick. He was able to send someone to check the leak in an hour. I’m really surprised they sent me a picture of the person who will check the leak (building trust). Ariana came and as soon as she saw the leak, she told me the tank needed replacement. She also checked the leaking faucet in the bath tub (been leaking for more than 2yrs but kept procrastinating to have it fixed). She’s very knowledgeable and troubleshooted it right away, found debris on the line. She was helped by another efficient worker, Jesus. They fixed the problems on time. Ariana had that kind approach, straightforward and great skills. Really awesome job guys! Very commendable! -
Review 52 (2021-06-04 - Rating: 5)
I called Dependable to look at what I thought was a faulty garbage disposal. They sent over Pedro who quickly determined that the disposal was fine but pointed out an issue with the sink that I had no idea was at the verge of leaking. He also fixed our tub spout which was leaking. Pedro was very friendly and efficient. I’m very happy with the service and will call Dependable again should then need arise. Hopefully, I’ll be able to work with Pedro again as well! -
Review 53 (2019-04-23 - Rating: 5)
Spent the entire morning with me going through the house and basement explaining all the details of plumbing, heating, infrastructure in a 100 year old house and why I had what I had and how what I had could improve. Discussed the difference between galvanized steel, copper, cast iron and interplay between the 3. Helped me understand codes and permits. Very thorough. Very detailed. Very trustworthy. Doesn’t pressure you into purchasing. Expects loyalty but deserves it as well. Very very professional. Wore shoe covers every time they went from outside to inside and from basement to inside. I would recommend them and plan on using their service again. Oh and I called them at 630am and they were out here by 9am. Same day service! -
Review 54 (2021-01-19 - Rating: 5)
Sam was our technician. He was first of all courteous. Sam was also very knowledgeable and spoke intelligently about our problem and possible solutions.He gave us no pressure, allowed my wife and I a few minutes to discuss our options in private and then got straight to work. The job was completed in approximately 30 minutes at a minimum cost. I know this will not always be the case, but we were fortunate this time!I recommend Dependable Rooter and Plumbing! -
Review 55 (2019-07-13 - Rating: 5)
Had a section of pipe that needed to be replaced and got in touch with Dependable on a late Friday afternoon. I had a pretty good feeling when I called and Patrick asked How can I make you smile today? Scheduled an appt for the next day and said timing was flexible--got a message that Taylor could come over 2 hours earlier. Awesome. He showed me the problem, what caused it, and explained what he was going to do as well as pricing. Nice guy, fast, neat work, and totally professional--of course, I hope I dont have to use them again, but if I have plumbing problems--I wont hesitate to call Dependable! -
Review 56 (2019-10-14 - Rating: 5)
Ariana was our technician today. It was a quick phone call to the company and they were able to dispatch within 10 min. Originally we were having issue with the new washer installation due to the frozen pipe, and thats why we called Dependable. Ariana was well knowledgeable and experienced, was able to identified more issue with our place such as the leaking water heater, and possible leak at the main water shut-off valve. Although there will be more work done...but were happy that she was able to make a list for us before anything goes really wrong. We have no experience with using plumbing service before, not sure about the reasonable cost for the service; but for someone in need of having the washer replaced, Dependable came in the right place at the right time. We have no complaint with the cost. Overall, very good service! -
Review 57 (2021-01-07 - Rating: 5)
I just had Taylor out to look at a leak under my sink. He was wonderful! So nice and friendly. He was very honest. The issue turned out to be a very minor thing. He gave me an option to replace a part but told me he didn’t think it was necessarily needed at this time unless I wanted to replace it. He could have told me to replace it and I would have. I don’t know anything about plumbing. The fact that he was up front and honest about the issue and actually saved me money, I have found this very rare when hiring someone for home repairs. I will absolutely call Dependable Rooter and Plumbing for any issue I have going forward. I will also recommend them to my family and friends. -
Review 58 (2020-02-20 - Rating: 4)
Jesus, Julio and Ariana were fantastic! They were true to the time they allotted for our appt. They were informative about the assessment they took of our problems. They offered solutions and resolved all our plumbing Issues in a timely manner at a reasonable price. I would definitely recommend this dependable company to my friends and family!! -
Review 59 (2019-11-22 - Rating: 5)
We have used Dependable Rooter & Plumbing for countless jobs at our home. They are always prompt, professional, highly skilled, great communicators and fairly/transparently priced. Our tech today, Ariana was no exception when we needed an evaluation of our options on a gas line that had been capped on a non-operational fireplace. We know we are always in great hands with Dependable. -
Review 60 (2020-09-09 - Rating: 5)
Taylor was incredibly knowledgeable! He was able to bring my water shut off from below the deck to above and add a hose bib. He also fixed my sinks. The name of the company fits. They called within an hour of my request. We made a plan they followed through to get the job completed exactly when they said they would and exactly as promised. I will hire them again. -
Review 61 (2019-11-20 - Rating: 5)
Ariana was totally awesome! She came and identified our leaky toilet issue quickly. Despite the issue turned out to be something my husband is comfortable fixing himself. She put in a temporary fix to stop the leak without charge. Thanks for the excellent service, Ariana! -
Review 62 (2023-09-05 - Rating: 5)
Cameron and Jesus did a fantastic job on my homes plumbing repairs. Very professional, polite, and clean! I recommend them to anyone needing their services. -
Review 63 (2019-08-29 - Rating: 5)
I was having plumbing issues in my kitchen and garage. I checked Yelp ratings and found Dependable Rooter & Plumbing. I left a message and they called me back within the hour. This was on a Saturday, and we scheduled a technician to come out that day. The job was bigger than anticipated, however my technician, Javier, walked me through all the repairs. He went under the house and took pictures to show me the problems. I agreed to the repairs and they were done to my satisfaction. This company has great customer service. -
Review 64 (2021-08-18 - Rating: 5)
Look no further! Hire dependable rooter & plumber!These guys are the real deal. Beyond professional and knowledgeable.Taylor was not only friendly and respectful but an expert in the field. He took the time to explain what he was going to do and what he believed would be the best plan of action.Taylor and Austin took the time to show my 2 year old the work truck and tools and included him in the process. This made his day! -
Review 65 (2020-08-14 - Rating: 5)
Not our first time with Dependable Rooter and Plumbing, wont be our last. Guys came out, one supervisor and one trainee. Both were very nice and explained our problem very well and fixed it. Told us clearly about possible future problems since its an old house. I was impressed with the Andrews way of teaching his rookie the different aspects of our job and how to do the paperwork on the computer thing he used; he was not condescending at all taking the time to really help this kid. Very impressive. The young man, Brandon, seemed like the type that seems to be the norm at Dependable; friendly, well-spoken and very attentive to the other guys guidance. Thanks again! -
Review 66 (2024-11-20 - Rating: 5)
Fast and efficient service. Andrew was very personable. -
Review 67 (2021-07-06 - Rating: 5)
Our experience with Dependable Rooter and Plumbing was above what we expected. We had rusted galvanized water pipe issues, a redwood tree over 50 ft. tall and a lifted driveway, which also had the water line running under it. Dependable took the lead to acquire other work groups and oversaw the tree removal, replacement of the driveway and pipe repairs. After work was started, drain pipes were found degrading and the trees food supply due to its roots were found in and around the sewer pipes. We chose to have the additional work done rather than putting it off. Now crews, time lines and inspections were extended. Work was organized in a manner that we were able to remain in our house. We were kept abreast with what was going on and questions always had answers. They were also the most knowledgeable and helpful group we have had the opportunity to work for us. They are not cheap, but neither is their work. Do not plant a redwood in you front yard! If you did, call Dependable Rooter and Plumbing. -
Review 68 (2021-05-13 - Rating: 5)
Sam and Austin were both very good! The cost was steep but the service impeccable!! They did multiple tests and even had me view the camera in the lines! Very informative and worked quickly to ensure I got to work when I needed to! And the huge plus... sam even cleaned my bathtub and shower where the lines had backed up!! Now thats good service! Thank you guys for being professional, proficient and knowledgeable -
Review 69 (2020-02-06 - Rating: 5)
My shower cartridge broke last night and need someone come and fix right away, even though I dont have enough luck to get anyone last night but after calling more than 4 companies ask for help this morning, Dependable Rooter & Plumbing is the only one get back to me within 10 mins. They sent out their technician really fast so I dont need to wait for the entire day of not knowing when will they come and when can I start to use my water or shower. The experience with Ariana Maciel is really great and fun to talk to while shes working. I would recommended this company and technician if any of you happen has this problem right now or need assistant in the near future. -
Review 70 (2018-02-11 - Rating: 5)
If I could give 10 stars, I would! After a nightmare experience with another company, I contacted Dependable Rooter and Plumbing to get a second opinion. My call was answered immediately and I was put on the schedule. Prior to their tech coming to my home, I received a text message with a photo and work history of their employee. Andrew Stambaugh was patient, highly professional, highly knowledgable, highly efficient, highly dependable, honest, and did a wonderful job of cleaning up after the job was done. I highly recommend him. The cost breakdown is clear and explained thoroughly. Thank you Andrew from the bottom of my heart for your honesty and integrity. Your commitment to your customers shows in the care you place in your work. You dont just advertise, you deliver! Go for the pink truck! Not the blue! -
Review 71 (2017-12-10 - Rating: 5)
I received a call back with in 5 minutes of leaving a message. Very professional technicians came out very quickly on a Sunday. I was very pleased with their presentation cleanliness and the way they articulated what was needed. I will definitely use them again if service is needed in the future. These guys were great. -
Review 72 (2020-06-30 - Rating: 5)
Julio was amazing! He came and fixed our downstairs toilet that was slowly leaking. He pulled it off and informed me of the issue. We had someone else install our toilet when we moved in and they were installed incorrectly. I asked if he would check our upstairs toilet as well. He did and thankfully we did as it also was incorrectly installed. We’re so thankful he was able to fix both toilets! Thank you! -
Review 73 (2024-11-21 - Rating: 5)
Had wonderful service before. Had them additional work for us -
Review 74 (2016-07-15 - Rating: 5)
Quick great response to major sewer clog which signaled a ready-to-fail cast iron pipe sewer system to be replaced with plastic piping. Eventually required major replacement of virtually every sewer and lavatory pipe and several water (copper) pipes in our 2400 sq.ft. two-story home. Involved lots of difficult work under house and lots of in-kitchen and bathroom sheet rock and paint replacement. Included a 5+ feet deep sewer clean out in our yard.All work done exceptionally well. Everyone was very friendly and polite to us and to each other; great teamwork from people that work together very well. Tough job done on budget and timely (five large pink vans and a car were parked nearby on busiest day). Special kudos to:> Davids and Mikes excellent diagnostic and supervisory work.> Jose and Juan who did excellent and extra sheet rock, painting and cleanup work. > Immediate attention to a (n accidentally) broken thermostat wire under house--they called in an expert at their own expense (>$500) who installed a great new wireless thermostat.> a surprise and very pleasant visit from General Manager Sara to finish job and show her appreciation with before and after pix (and wine and T shirts and more!)My wife Kathy shares my opinions above and was especially impressed with Joses general and bathroom cleanup. She said my bathrooms have not been this clean since [they were] remodeled 16 years ago.We both would and will recommend this firm to anyone. -
Review 75 (2020-01-29 - Rating: 5)
Ariana and Dependable Plumbing have come through for us more than once. Their no hassle, straight forward pricing is a HUGE bonus not to mention their technician, Ariana, explained everything she was doing and the reasons why... so there was no guess work. I wouldn’t trust any other company with my 1908 Victorian and it’s plumbing. -
Review 76 (2018-01-08 - Rating: 5)
Very satisfied with Andrew and Dependable Plumbing. Got an appointment for my plugged sewer line almost immediately and showed up right on time. Andrew analyzed the problem and showed me a cost breakdown so Id know what each part of the solution would cost. Kept me involved with each step of the fix, showing me a video of the root ball that was blocking my sewer line. Removed the root ball and corrected the blockage. Excellent work and fair prices. Will surely call them again for any future plumbing problems. -
Review 77 (2019-05-01 - Rating: 5)
Every encounter I’ve had with Dependable Plumbing makes me know why they chose their name! They are quick to respond, impeccably prompt and polite and they work hard to solve my plumbing problem. They are up front about pricing ( no additional charges you weren’t informed about) and they are so good at explaining things that you don’t wonder later if you’ve over paid. I am happy to recommend Ariana and Javier from Dependable Plumbing. -
Review 78 (2019-07-10 - Rating: 5)
Absolutely top-notch service. Dependable Rooter & Plumbing visited my unit on short notice (30 minutes within calling). They text you a profile of the plumber coming to your home with a short bio and review score of the plumber. The pricing is reasonable and the work is done quickly! Truly they are changing the game and doing more than your average plumbing and utilize technology to their advantage. Thanks Andrew for all of your help!! -
Review 79 (2021-08-26 - Rating: 5)
Pedro is a very conscientious, professional and dedicated technician. All the work I needed was done the same day I made my initial phone call to Dependable Rooting and Plumbing. This company is also licensed with the Contractors State License Board and fully bonded with workers compensation for its employees and those are important factors for me when choosing a contractor. In the future, I will call them for any plumbing problems. -
Review 80 (2020-12-01 - Rating: 5)
We had a toilet that needed to be replaced. When they arrived, the inspected the entire house! This was exactly what I needed. They were thorough and helped me identify preventive maintenance, taught me about plumbing in my house, what to watch for and they addressed my running toilet! What a pleasure to have such professionals on my go to list for home repair and maintenance. Glad Angies List paired us up! -
Review 81 (2020-04-22 - Rating: 5)
Julio arrived on time and went straight to work. He assessed the problems that I described and provided his recommendations. The work was completed professionally and the price was fully explained by Dependable and included a discount from Angies List. I would definitely use Dependable again. -
Review 82 (2018-04-07 - Rating: 4)
The plumber showed up in a timely manner, however I did not end up using them, because I just felt that their price was more than what I wanted to pay. I gave them 4 stars because of their great customer service. Someone from their company followed up with me, and to see how things went. I misunderstood how the consultation fee worked, and after finding out that I was not too happy about having to pay for the consult fee, she refunded the fee. It looks like they are all about making the customer happy. -
Review 83 (2016-01-21 - Rating: 5)
It was such a relief when I came across The Dependable Rooter and Plumbing. They were able to assist me right away on short notice when I had an emergency flood in my home from a leaky toilet. They were great on communicating with me on how soon they would be arriving to my home. The workers were very professional and did an amazing job on cleaning up the mess the flooding caused. I would definitely recommend this company to my friends and family members! -
Review 84 (2021-08-04 - Rating: 5)
Very happy with the outcome. Taylor analyzed the situation to ensure that there we no mitigating factors why a pressure relief was leaking (e.g. a failing PRV). Provided multiple options to address the leaking pressure relief valve (not on water heater, but a separately installed valve was leaking). After deciding on the valve replacement option, the work was completed within the hour (including picking up parts from a supply warehouse). Work area was left as found and the new installation looks better aligned with a faucet right next to it than before. The high quality part should last another 15-20 years. Taylor provided some education on the water system and the current setup, as to be able to look for any other signs in the future of something not working correctly with the plumbing before it becomes a problem. Also realigned the water pressure inside the house. The companys service is not inexpensive compared to some others out there. I still felt it was worth the investment. -
Review 85 (2017-08-19 - Rating: 5)
Our technician Phil arrived on time and did a great job. Wont bore you with the details but it was a big job. Water line replacement.His crew worked well together and when they finished it was like nothing had happened.Need plumbing done correct the first time. Call Dependable.Good organization. -
Review 86 (2021-03-10 - Rating: 5)
Dependable was on time, clean, friendly and did an excellent job. My Master Plumber was Sam, so would recommend requesting him for your job. Sam is the type of employee every employer wished they had. Excellent service, would recommend to everyone. Thank you Dependable and especially Sam. -
Review 87 (2019-03-06 - Rating: 5)
Ariana and Xavier from Dependable Rooter & Plumbing did a great job fixing my shower cartridge. I was pretty terrified when I realized that I cant shut off water in my shower. I called the company and Ariana and Xavier arrived very quickly, shut the water and identified the problem. They fixed it in no time. They were very professional both at their job and in communication.I will definitely call Dependable if I need plumbing issues. Great job. -
Review 88 (2020-02-29 - Rating: 5)
I had a leak under my kitchen sink, and Ariana came out to help me at short notice.Ariana was fast, knowledgeable, and super nice about explaining the damage and my repair options.Nice work! Will certainly use them for any future plumbing needs. -
Review 89 (2019-07-31 - Rating: 5)
Dependable Rooter & Plumbing did a great job on my shower modification. They called the first day and had to reschedule, which is ok. I understand other jobs can get you tied up. So glad I gave them another try. Both Arianna and Taylor were very helpful and friendly. They stated the price at every step, so when I asked for additional changes I knew what the cost was before continuing. No last minute cost shock. They even stopped to give me a ruff costing for a future job. I will be hiring them again and asking for them by name.I had them back a few days later. They modified their repair to my needs with no additional charge!New problem leak: Just had them back today 8-19-19, this time for a broken tub spout. Taylor Irik did a great job, was able to repair the leak using the parts I supplied. He also kept the charge low with his quick thinking ideas. Plus, he gave me additional tips for added building protection from future leak problems.These are my go-to Plummer’s from now on. -
Review 90 (2019-07-24 - Rating: 5)
Great service! Ariana and Taylor were so helpful and professional. They diagnosed our plumbing problem quickly and detailed all of our options. I would definitely use them again! -
Review 91 (2020-04-20 - Rating: 5)
Jesus and his helper, Cooper, arrived on time and finished the job of installing a new water heater in less than 2 hours. They were efficient and very clean and used all the protective materials necessary in these covid-19 times. I was very happy to get my hot water back so fast. Will definitely recommend Jesus and Dependable Rooter & Plumbing to any friends who need this replacement and installation service. -
Review 92 (2019-05-09 - Rating: 5)
We had our sewer draining down our driveway. Dependable showed up quickly and inspected and showed us pictures and videos to explain what was going on. They offered several options but I chose a new sewer line. They came with the latest equipment. They got it working again the same day, the second day it was replaced, and the third finished up.On top of the replacement we decided to get new toilets, with custom seats, custom trip levers, and a new shower drain cover. They got it all done.They were easy to work with and always worked with me. -
Review 93 (2019-12-12 - Rating: 5)
Javier and Angel did a great job. Got my kitchen sink trap to stop leaking.Very thorough to make sure the job was done and the leak was fixed. After they cleaned thoroughly before they left. Highly recommended. -
Review 94 (2017-07-10 - Rating: 5)
Very dependable indeed!Sean Gallager came in for fixing a leakage issue. He was very helpful and service minded. Very hard to find those qualities with other contractors I have come across.I find him to be very detail oriented. The genuineness in trying the various options to resolve the issue, is what prompted me to write this review. For this quality alone, I will work with you folks again.I have used dependable rooter services earlier as well. Now, on an emergency whole in a road trip. I just did not dial anyone apart from Dependable -
Review 95 (2019-03-15 - Rating: 5)
Andrew and his team at Dependable Rooter & Plumbing are highly recommended. They provide excellent service, and their price book is so straight forward - no guessing what a job will cost. They provide an assessment and estimate, and off they go. I would use them again. -
Review 96 (2020-08-04 - Rating: 5)
It’s always a risk to pick a new service provider especially a plumber. I saw these two good guys working at my neighbor’s house and I took a chance to approach them . They seemed very professional and friendly.They gave me an exploratory diagnosis of my valving pipe and how much everything would cost. Thank God, they have the part needed in their van. They took photos and details of the work. I found them very upfront on everything and I would recommend them to anyone in need of a plumbing work. -
Review 97 (2019-05-07 - Rating: 5)
Yesterday my hot water heater was replaced by Taylor and Javier. They did an excellent job with the installation and the cost was actually less than the estimate I received because some of the parts included in the estimate didnt need to be replaced. I would recommend them to anyone looking for fast, honest and reliable service. -
Review 98 (2020-04-06 - Rating: 5)
Dependable Rooter & Plumbing Technicians arrive on time; They explained in great detail on potential causes and all viable options to resolve the drainage issues. I see Honesty, Openness for Questions and Quality of Work from folks at Dependable Rooter & Plumbing. They pay lots of attention in keeping clients home clean during and after the work. The job is professionally done; Very happy the drainage problem was resolved in no time by the very professional & caring folks from Dependable. Highly recommended. -
Review 99 (2021-03-19 - Rating: 4)
Service was on-time, professional, and looked great at the end. Sam was very respectful, and got started right away. Sam went out for parts, and came back with a very attractive alternative for the replacement faucet, which we really like and looks modern. We really love it. -
Review 100 (2020-02-26 - Rating: 5)
Amazing work by Ariana. Staffers, Patrick and Natalie, were also a pleasure to speak with. Awesome company, very responsive, kept me in the loop about all details, and provided transparent pricing and service. Will be using them for all future commercial plumbing needs.Thank you Dependable Rooter & Plumbing! -
Review 101 (2020-02-06 - Rating: 5)
We had a good experience with Ariana of Dependable Plumbing. She completed the job in a timely manner, had the tools and expertise to do a good job. We are pleased and our kitchen is neat, clean and without leaks. Thank you Ariana and Dependable Plumbing. -
Review 102 (2019-12-31 - Rating: 5)
As a member of Dependable’s plumbing plan, whenever I have a plumbing problem I am scheduled quickly. The technician assessed the problem snd solves it. Andrew cane out first and a part had to be ordered. Ariana Maciel came to install the part. She was on time, courteous, and finished the job quickly and to my satisfaction. I will continue to call Dependable Plumbing for future problems as well as recommend them to friends. -
Review 103 (2019-11-27 - Rating: 5)
Ariana was very efficient and professional, she made extra efforts to make sure the kitchen remains clean and dry. She also fixed a long standing problem with the In-sink erator. All in all, superb service !! Thanks Ariana and “Dependable Rooter” for the great prompt service ! -
Review 104 (2021-05-27 - Rating: 5)
Awesome customer service! Jesus was informative and communicated everything every step of the way. But what I appreciated the most was how clean everything was when they left! During the time he was there I received my Costco order and he actually helped bring it in, he went above and beyond! I can’t say enough great stuff about the service. -
Review 105 (2020-05-28 - Rating: 5)
Bravo Brandon!!! My service rep from Dependable Rooter and Plumbing. He was great! He was at my home in about 20 mins and went to work immediately to solve the standing water in the kitchen sink. From now on, Dependable Rooter & Plumbing is my choice for dependable plumbing know-how! -
Review 106 (2021-01-21 - Rating: 5)
Taylor came out and have dealt with him before when they did our big job on my rental. He’s very polite and quick to get the job/problem. Highly recommended him and Dependable Rooter and Plumbing -
Review 107 (2022-08-03 - Rating: 5)
Was able to get on the schedule for the day after i called. and only a time frame of 2 hours for the tech. But they were able to come in an hour early. The technician Andrew explained what was going on and how it needed to be fixed. He was very professional and explained everything very well to me. -
Review 108 (2020-01-08 - Rating: 5)
They came out right away. The problem and fix were explained well. They had all the parts and fixed the plumbing same day. Ariana is very personable and professional. Javier also a good addition -
Review 109 (2019-10-20 - Rating: 5)
They truly stand by their name! Our downstairs toilets suddenly became clogged and there was a backflow of sewage in both bathtubs. After calling several competitors, my husband reached Andrew who was professional in his inquiries about our sudden issues. He explained his technician would be here in about two hours and would call when she was on her way. Surely, within an hour, we received a call and Ariana Maciel was here shortly afterwards.Ariana is the epitome of great customer service! She was very friendly, professional and thorough in her processes and explanations. Upon arriving, she had already located our main sewer cleanout. She also wore her pink shoe covers whenever she entered our home. She took pictures of our toilet and backflow issues and prior to any work being performed, she explained their pricing structure and made sure we had a clear understanding. She proceeded with clearing our lines--SOOO GRATEFUL--and allowed us to view the cleared lines from the street to the inside of our home, using the camera at the end of the line. Once she cleaned her equipment and put away her tools, she came back to clean up any sewage left in the tubs. That was going above and beyond!!! She is truly an amazing asset to your organization! You should highly consider having her train any future technicians. Thank you for coming to our rescue! You have certainly left a great impression with us and will not hesitate to refer you to others! Thanks, again! Lawrence and Mae -
Review 110 (2019-11-12 - Rating: 5)
I gave Ariana my issues with the heater. She gave me detailed proposals. I ended up not needing any major service. But will definitely go with Dependable when it comes time to replace my heater. -
Review 111 (2016-06-10 - Rating: 5)
Just seen their truck at my neighbors house, since i needed my kitchen faucet replaced - i approached the 2 guys doing the job next door - they turn out to be very friendly and problem solution oriented, they called Dave- the manager - and we scheduled the work on my faucet. Dave was accommodating, he ensured a full warranty on his workmanship.for me - reliability is paramount.Thank you Dave. -
Review 112 (2019-10-22 - Rating: 5)
Ariana serviced my home today and helped fix the issue with my bath faucet. Thank you so much for being timely, courteous, and taking the time to explain every detail. Already planning to book another job soon. Thanks again! -
Review 113 (2017-08-20 - Rating: 5)
Great experience with Sean! He quickly diagnosed and fixed the problem with our clogged shower drains. Two other plumbers that came out yesterday were not able to help. Great job and very professional. Would recommend to anyone with a plumbing issue. -
Review 114 (2020-01-07 - Rating: 4)
We wanted to get a recirculating pump installed for our water heater. But the quote they gave us was completely outrageous. After we complained they called us and took away the one time visit fee. I am impressed with their commitment to customer satisfaction. -
Review 115 (2020-10-20 - Rating: 5)
Sam Torres did an amazing job! He was friendly, knowledgeable and very professional. Sam explained all of our options thoroughly. He completed the work quickly and left out bathroom very clean. Thank you! -
Review 116 (2016-07-12 - Rating: 5)
David arrived during the allotted time-frame, completed hydro-jettomg drain cleaning as well as removing all blockages inside the pipe. He was professional, competent as wellas informative re any other issues requiring further service at a later date. I woulddefinitely use Dependable for all my plumbing needs and would not hesitate to refer them to my friends. Certainly a 5 star experience! -
Review 117 (2020-05-08 - Rating: 5)
Dependable rooter and plumbing came thru for us and did an amazing job. They wore face mask, gloves, and made sure to wear shoe booties each time they walked thru the house which was quite reassuring during this time. They were intime, polite, and super forward on what their assessment was and the cost. The fact they charge by the job rather than the hour was awesome. Highly recommend them for any of your plumbing needs. -
Review 118 (2021-06-17 - Rating: 5)
Pedro the tech responded on time in a Professional manner explaining each step. It all started with me phone call done with so much professionalism and had me smiling. A great company and I will use them again and refer them as wellThank You DependableRick serna -
Review 119 (2019-10-13 - Rating: 5)
I felt I could trust Ariana Maciel because she was straightforward and knowledgeable. She had explained the root of the problem and how she will go about fixing it. Quite quickly it was done. She is capable and I would trust her again with the next job. Thank you. -
Review 120 (2019-12-13 - Rating: 5)
Our project with Jesus was made easy as he led his team to replace our piping as well as our sewage. Jesus and his team were patient with our questions during the project. At the end of each workday Jesus would provide my family and I with a debrief on what was done and what needs to be done for the next day. I would highly recommend Jesus and his team for your plumbing needs! -
Review 121 (2021-02-14 - Rating: 5)
Septic line clogged with roots ... you’d think that would be a big problem, right? NOT WITH WILLIAM ON YOUR SIDE!i called dependable around noon today. Kimberly got me on the calendar because, luckily for me, there was a cancellation. William showed up early afternoon and solved my problem. he found some other lurking problems that they’re coming back on tuesday to fix the way they should’ve been done in the first place.i couldn’t be happier with the service i received today from dependable and i am rarely satisfied with service because often i find that i would do a better job by myself. i never write reviews but these guys knocked it out of the park so i feel compelled to give them some well deserved recognition!thanks!! -
Review 122 (2019-12-19 - Rating: 5)
Ariana was fantastic. From the moment She arrived her attention to detail, her professionalism, and her natural sense of customer service was absolutely second to none. She explained the issue and the resolution and in turn made the whole process quite seamless. -
Review 123 (2019-10-02 - Rating: 5)
Ariana Marcelo. Great technician, great service, relatable. Knowledge second to none on the process, analysis of issue and proposed remedy. Customer success and satisfaction is key and she conveys such to her customer. Left everything clear, unblocked and spotless. The company is luck to have such experience. -
Review 124 (2020-08-16 - Rating: 5)
Initial phone call was professional, was kept informed on who my service tech was and when he would be arriving, recommendations where made however was not up-sold on anything. Tech is not paid on commission and I never felt any pressure to pay for anything extra. Their pricing is all pre-determined so it was a straightforward service. Would use again. -
Review 125 (2024-09-04 - Rating: 5)
Fast and efficient! Very pleased with the repair of the leaks I had! -
Review 126 (2019-07-12 - Rating: 5)
Ariana showed up and I can tell right away she knows the job which she proves being successful at unclogging the drain pipes... she did it quickly and left everything in good working order. I would specifically ask for her the next time around... -
Review 127 (2020-08-15 - Rating: 5)
I am Very impressed with Andrew and his crew. They are very Professional they had my New Water Heater up and running in no time. I will be using them for any future plumbing needs. Thank you Dependable Rooter and Plumbing -
Review 128 (2019-02-18 - Rating: 5)
Dependable plumbing was exactly that! They came on time, their workers are excellent and trustworthy. I have used Dependable for several jobs and would not hesitate to recommend them to everyone who needs work done that you can count on. -
Review 129 (2019-10-25 - Rating: 5)
Ariana came out to my house very professional and knowledgeable about the situation, diagnosed the situation and gave us multiple courses of actions along with her recommendation. I am So glad I choose Dependable Rooter and Plumbing :) -
Review 130 (2020-01-09 - Rating: 5)
Its been several years now that I have used dependable plumbing for both my home and other real estate. They can do anything from replace a facet to complex large projects that require permits and dealing with the city for you. On one property the main sewer line had an issue with tree roots breaking it. The figured it out with cameras, showed me and I hired an arborist to remove the tree then the very next day Dependable Plumbing had 4 trucks and a crew of 5 guys put in new pipes to the street. I have not had an issue since. They wont be the cheapest, only slightly more. The way I look at it I want the best, so I dont have future problems. -
Review 131 (2021-08-24 - Rating: 5)
I have to say that the service was wonderful. Pedro explained everything beautifully and did a very efficient job. He obviously knew his profession and he even found a problem that we had not recognized and repaired it. We were very pleased with the service. -
Review 132 (2017-11-07 - Rating: 5)
I had to have our 50 gallon water heater replaced. I was pressed for time so I did not have time to shop around to compare prices. It cost $2944 for replacing the water heater and the connecting pipes. (The water heater alone would have been around $2,000) Sean Gallaher and his assistant were wonderful. -
Review 133 (2024-11-14 - Rating: 5)
Came out immediately and took care of the issues! Definitely recommend! -
Review 134 (2018-02-17 - Rating: 5)
Had a whole house water descaler & filter installed by another company. The other company messed up the install when it could not stop the leaking of the pipes it caused. I called Dependable Rooter & Plumbing and explained the situation. They were able to sent out Jesus & Juan the next day earlier than they thought. Jesus & Juan fixed all the issues by ripping out the other companies work and redoing the entire thing. When they finished no leaks and now my home has clean tasting water. Jesus & Juan explained all what they were going to do and even took time to answer my questions while they were working. In the end they even cleaned up the mess the other company left behind. -
Review 135 (2023-10-17 - Rating: 5)
The technician, Taylor and his team members are very professional and knowledgeable. the company is very responsive. This is a very well management company, I would definitely recommend this company.. -
Review 136 (2019-10-08 - Rating: 5)
Ariana did an amazing job getting our toilet working after our toddler clogged it with a toy! I know who to call next time! They notified me who my technician would be and when she would come, which was right on time! -
Review 137 (2021-02-22 - Rating: 5)
Sam and Alyssa are awesome and very friendly like family! They came to unclog my toilet and even checked my water and found out I had high mineral ranging from 153-160 which is high. So right away I called Aquapro which is my water filtration system to come out and fix it. Thank goodness, cause I would haver never known, and my family would have continued to drink water thats not good for your body. -
Review 138 (2019-04-24 - Rating: 5)
Ariana and Javier took great care in troubleshooting our issue, recommending a solution, fixing the problem, and cleaning up and putting things back when they were done. I would definitely call them again for any plumbing needs! -
Review 139 (2021-07-30 - Rating: 5)
I had called another company, but they would not commit to a vacinated technician. Dependable sent Pablo who was vacinated. He was on time, professional, and did quality work. I will definitely use and recommend Dependable again. -
Review 140 (2018-07-20 - Rating: 5)
I called at 1:30 and Andrew and his partner were here around 4:00, work was done promptly, neatly and very efficiently. Absolutely no mess to clean up when they left. I would highly recommend Dependable Rooter and Plumbing. -
Review 141 (2020-12-12 - Rating: 5)
William and Andrew were prompt, professional and knowledgable. I am a retired engineer with tons of field experience for new construction, remediation and maintenance of simple piping to complex systems - these two plumbers assessed, proposed and completed the remediation with A+ talent. And, they caught an issue left behind from another company. Hur-rah! I have a new go-to for plumbing solutions. -
Review 142 (2019-07-17 - Rating: 5)
I would like to thank Andrew and adriana for the job they performed on our home, plumbing issues today. They were professional and knowledgeable in their trade. I will recommend them to anyone who I know that might have plumbing issues in the future, myself included. Thank you both. Jesse Perez -
Review 143 (2017-11-07 - Rating: 5)
Just moved into an older house and had a backup within a few days. Andrew has been great- professional, pleasant, and explains clearly the issue. We really appreciate Dependable Rooter and Plumbing! -
Review 144 (2019-11-27 - Rating: 5)
I had a great experience with Dependable Rooter and Plumbing. They were punctual and efficient. Ariana was our technician and she was knowledgeable and worked fast. -
Review 145 (2018-11-16 - Rating: 5)
Dependable did a great job at my business location! They were quick and efficient! Its hard to find a trustworthy reliable plumber. As their name implies, they are truly DEPENDABLE! I wont go anywhere else from now on. -
Review 146 (2025-01-01 - Rating: 5)
Awesome service - thank you Richard!! -
Review 147 (2020-11-26 - Rating: 5)
Taylor was very professional and completed the work in a very efficient manner. I will use your company for plumbing work in the future and will recommend your company to friends and relatives. Keep up the good work! -
Review 148 (2020-12-16 - Rating: 5)
Taylor and William were super helpful. They were on time and quick. Knew exactly what they were doing. This company was able to get me in within a couple of hours of me calling. And most of all they had great attitude and really friendly. Thanks again guys. -
Review 149 (2023-08-22 - Rating: 5)
Dependable and tech. Richard Sanchez were great to work with. He provided a clear estimate with options and performed the necessary work efficiently. -
Review 150 (2020-02-01 - Rating: 5)
Patrick, Andrew, and Jesus were all very helpful in troubleshooting noise from my water pump and getting the problem fixed in the most efficient and cost-effective way possible. Very responsive and took care of the problem. -
Review 151 (2020-08-11 - Rating: 5)
Saved us Two Hundred Dollars replacing 2, O-rings instead of replacing the shower valve. Adam Strother, was friendly, informative, conscientious, and went out of his way to find what we needed. We also appreciated that he was very considerate and wore his mask during this Covid pandemic. He also took off his shoe coverings (booties) each time he went outside and then put them on when entering our house (the little things :). We highly recommend Adam Strother and the company. -
Review 152 (2020-01-10 - Rating: 5)
Javier came to unclog the toilet. He estimated the work and worked quickly and cleanly.Whole job took about 35 min from arrival to departure.Will definitely hire dependable plumbing again. -
Review 153 (2020-06-04 - Rating: 5)
Brandon Flores was absolutely amazing! They contacted me the same day I reached out and even came out! Repairs were completed the following day and exceeded my expectations. Thank you! -
Review 154 (2020-05-09 - Rating: 5)
Awesome pluming company. Came quickly for an emergency leak in my kitchen. Left everything better than new. And did I mention they are also really nice to deal with. Highly reccomend them. -
Review 155 (2019-10-25 - Rating: 5)
Ariana was very professional and delightful person. She is very knowledgeable in what she does. I would definitely recommend dependable rooter & plumbing especially Adriana. -
Review 156 (2017-11-30 - Rating: 5)
These guys are solid. Inspected and replaced my pipes and a timely manner. Acknowledged other pipes needed replacing but didnt try to force sell it. Great company will definitely recommend. -
Review 157 (2021-07-01 - Rating: 5)
Love this business response time. They were at my house within 2 hrs of my call for service. Taylor and Austin were very professional and they got the job done! 10 stars!!! Thank you! -
Review 158 (2019-06-07 - Rating: 5)
A big thank you to Ariana and Taylor! They were prompt, efficient, clean and speedy - hot water heater replacement in just over an hour 👏👏 Also, good to see a competent woman in the business, you go girl 💪👩🏻🔧 -
Review 159 (2020-12-15 - Rating: 5)
Really appreciated how upfront they were on pricing. The techs that showed up were great, they explained possible issues and made sure I knew what my options were. I would definitely recommend them to friends and family for future service, repair or install needs. -
Review 160 (2020-01-18 - Rating: 5)
Very easy to deal with wrt initial contact to schedule. Came out first thing next day, very courteous, explained all options and pricing... and took care of the clogged drain!Would definitely use again. -
Review 161 (2021-11-11 - Rating: 5)
Dependable Rooter and Plumbing was a great experience from start to finish. True professionals who do what they say they are going to do. I will definitely be using them again in the future. -
Review 162 (2018-03-15 - Rating: 5)
I was lucky enough to have Andrew and his apprentice Zach help me this morning with my clogged pipe. They were quick and efficient very open about their pricing which was job based instead of hour so the pricing was no surprise. -
Review 163 (2016-09-08 - Rating: 5)
Courteous and friendly from those answering the phone to those doing the repairs. They were punctual and careful to clean up when they were done. It cost a bit more than I expected it would but I am pleased with the work done. I would call them again. -
Review 164 (2019-02-23 - Rating: 5)
I got a picture of the person before they arrived at my house, I received a phone call saying she was on the way. She explained everything to me an was totally respectful. She also finished in a decent amount of time. -
Review 165 (2016-04-24 - Rating: 5)
Nate showed up within an hour of our plumbing emergency (major leak under the sink). Did a very good job dealing with the issue and communicating what he was doing and what our options were. -
Review 166 (2020-10-03 - Rating: 5)
This is a well-run business with personable, punctual and professional staff. I got to meet Adam and Taylor. What a great team! Thanks for having an opportunity to meet and work with you guys. -
Review 167 (2022-07-05 - Rating: 5)
Andrew was great, offered good information, was open and honest and performed the job quickly. I recommend Dependable to anyone with future plumbing needs. -
Review 168 (2017-07-11 - Rating: 5)
Phil and his Apprentice Mikoo define the term Dependable. They came when they said they would, they evaluated the problem, they fixed it and charged me just what they said they would. I am extremely pleased with the service they provided. I will certainly call upon them again should the need arise. -
Review 169 (2021-05-05 - Rating: 5)
Taylor and Pedro were very professional, respecting our home by always wearing a mask and wearing boot booties whenever they were inside. They solved the problems with zero fuss. I would recommend them to my neighbors. -
Review 170 (2020-01-07 - Rating: 5)
I had Ariana as my technician today. She was prompt, clean, professional and very clear on what she was doing and what the situation was. Couldn’t be happier with her service! -
Review 171 (2018-04-08 - Rating: 5)
They were able to determine the problem real fast and did a great job of explaining it to me. Then after going over the different options to fix the issue and deciding on one; they worked as quickly as possible while making sure everything was done right the first time. -
Review 172 (2016-01-25 - Rating: 5)
Dependable Rooter repaired a broken gas line for us, did a top notch job- very professional and knowledgeable. We would definitely use them again. -
Review 173 (2020-01-15 - Rating: 5)
The kids that came to our rescue were very friendly, aware of our needs, showed us some things to watch for and explained it all to us. They were just great and cleaned up beautifully~ -
Review 174 (2021-01-23 - Rating: 5)
Sam Torres showed up right on time, checked things out thoroughly, gave me options to fix the situation(including; prices, time necessary, guarantees, etc.) Found the specific item I asked for and installed same day. Will call them again as necessary! -
Review 175 (2019-01-17 - Rating: 5)
Andrew and Ariana were very professional, thorough & knowledgeable when performing their inspection and proposal for a sewer line replacement. -
Review 176 (2024-10-14 - Rating: 5)
Richard addressed the issue explained pricing and worked on our drain. -
Review 177 (2021-07-31 - Rating: 5)
Pedro did a fantastic job clearing a clog and hydro jetting our system. He explained everything he was doing, gave us options, and cleaned everything before he left. -
Review 178 (2018-03-16 - Rating: 5)
Andrew was able to clear out a nasty root issue and also fix supply line and reset toilet.It was a major relief to have him promptly investigate and repair all issues. -
Review 179 (2019-10-25 - Rating: 5)
Ariana came out to snake several of my drainage pipes that come from my gutters. She was super professional, explained everything thoroughly, and did a great job! -
Review 180 (2020-11-08 - Rating: 5)
They went above and beyond on bathroom repairs. Great customer service, high quality work, very knowledgeable, extremely reasonable prices and considerations for safe covid work. Would highly recommend this company! -
Review 181 (2020-05-09 - Rating: 5)
Had a bad water leak in the kitchen and they were here super quick to fix the problem. Nice guys and left everything spotless and better than new. Highly recommend this business. Thank you Dependable👍😀 -
Review 182 (2019-10-07 - Rating: 5)
Good description of work to be performed and explanation of costs. Ariana was very courteous and worked efficiently. Very satisfied with the results -
Review 183 (2020-02-17 - Rating: 5)
Arianna installed a new water regulator, replaced the original from 1975. She did a great job! We now have perfect water pressure! -
Review 184 (2020-03-10 - Rating: 4)
This is a professionally run firm. Plumbers are high quality professionals and work is high quality and dependable. The cost aligns with the firm’s quality so make sure you understand that. -
Review 185 (2021-07-31 - Rating: 4)
Dependable Rooter and Plumbing did a great job for me however their technician schedule had to change due to another plumbing emergency ahead of mine. -
Review 186 (2021-09-08 - Rating: 5)
Andrew with Dependable Rooter is our go to guy when we need fast and reliable service for our customers. I would highly recommend them for any plumbing issues you need help with. -
Review 187 (2018-11-30 - Rating: 5)
Called late at night due to a back-up in our hall and master bathrooms, Andrew called me first thing the next morning and was at my house fixing the issue with our clogged sewer line before 8AM. Huge save for us, thank you Andrew and team! -
Review 188 (2019-12-18 - Rating: 4)
I have an odd problem that Ariana couldnt track down, and she was as puzzled over it as I was. So no resolution, yet, but she gave me some ideas to narrow down the problem and then I can have her over if that happens. -
Review 189 (2019-07-31 - Rating: 5)
Ariana and Taylor were very quick and understood the emergency. They stayed longer and made sure the job was completed. -
Review 190 (2019-11-12 - Rating: 5)
By far the best experience Ive had with a plumbing professional...ever! Ariana, Andrew and Angel were professional and personable. I highly recommend them. 👍👍👍 -
Review 191 (2019-03-14 - Rating: 5)
Ariana was great! There was another fellow there as well but I forgot his name. Very happy!