MAC 5 Services Plumbing, Air Conditioning, Electrical, Heating, & Drain Experts

Photo of MAC 5 Services Plumbing, Air Conditioning, Electrical, Heating, & Drain Experts

Located in Rockledge, Florida

Address: 375 Gus Hipp Blvd, Rockledge, FL 32955, United States

Phone: +1 321-621-3077

Rating: 4.9

Services

  • Online estimates
  • On-site services
  • Language assistance
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Repair services

Categories

  • Plumber
  • Air conditioning contractor
  • Drainage service
  • Electric vehicle charging station contractor
  • Electrical installation service
  • Electrician
  • Heating contractor
  • Hot water system supplier
  • HVAC contractor
  • Air conditioning repair service

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2025-01-08 - Rating: 5)

    Excellent experience from start to finish. The company took my call at 6:45 am and had some out to fix our issue by 9am. Communication was great, I received a call and a text when they were on their way. Our technician Chris was friendly, knowledgeable and efficient. Our issue was resolved in less than an hour at a very respectful price! Highly recommend!!

  • Review 2 (2024-12-13 - Rating: 5)

    I had an outstanding experience with Doug Burr. He was incredibly knowledgeable and took the time to explain everything clearly, ensuring I fully understood the issue and the solution. His professionalism and attention to detail were evident throughout the entire process. Beyond that, their friendly and approachable demeanor made the experience even better. It’s rare to find someone who combines technical expertise with such excellent customer service. I wouldn’t hesitate to recommend them to anyone in need of expert assistance. Truly a five-star experience!

  • Review 3 (2024-07-11 - Rating: 5)

    Greg came to our home to complete the final step to our re-plumbing job. We could not have asked for a more capable and professional technician to complete the work in our home. He arrived on time and ready to work, he is very knowledgeable and did an excellent job in sheet rocking all the areas that were needed to complete the job. Truly very smooth and not visible job to our walls. Makes for easy painting for us. We are very satisfied with the quality work we received from Mac 5 Services technicians. Happy to recommend them.

  • Review 4 (2025-01-08 - Rating: 5)

    I called MAC 5 Services when I encountered an electrical issue that I couldnt solve. Joshua arrived at my place the same day and resolved the issue within minutes. He was prompt, courteous, knowledgeable, and professional. Ill definitely call them again and recommend them to friends.A month later I called MAC 5 Services again because I needed an outlet for my new tankless water heater. Mario arrived at my place the same day to assess my dilemma. No further appointment was required because he knew exactly what I needed and installed a new outlet for me on the spot. I also opted for their whole-home surge protector. If prompt, courteous, knowledgeable, and professional is what your looking for, this is the place to call.

  • Review 5 (2024-12-02 - Rating: 5)

    This was one of the kindest and most outstanding interactions I’ve had with a service professional. Doug let me know exactly what was going on, was excellent with communication and explained everything with grace and patience. Outstanding barely scratches the surface. I feel 1000000 times more confident knowing everything will be completed on time and easily. Thank you again Doug for the piece of mind!

  • Review 6 (2024-12-27 - Rating: 5)

    We have had Mac5 services out at our home several times for service on plumbing and our water filtration as well as installation of a new kitchen faucet. This company is always 100% professional.We have used Mac5 devices several times and we have had great response time and absolutely perfect professional service from this company. It truly is amazing knowing that there are companies still out there that hold such high standards. Thank you again, that you Mr. Walter Knight1. Very polite2. Very professional3. Honest4. Excellent knowledgeKenneth was very punctual and called ahead of time to let me know his time schedule. Once arrived he took care of the issue that we had. As well as answered all our questions. Thanks again for the great service.

  • Review 7 (2024-11-12 - Rating: 5)

    Excellent service. Mike Wright was the guy who came out to our house and he was absolutely outstanding. All of my questions were answered and he really worked with me to help me fully understand my problem (it was a lot bigger than I thought it was) and talked me through the different solutions. Very personable, very knowledgeable, and very professional. I feel very confident in the decision we came to and how were going to move forward with it.

  • Review 8 (2025-01-02 - Rating: 5)

    Knows his job. And went above and beyond to make are home comfortable for this new year. I would like to shoot a video commercial for this MAC 5 Services: Plumbing, Air Conditioning for how quick and professional they have been every time they have been out to our home. I respect their time and hard work they put in the currency is well worth it and the currency I’m talking about is time and money. THANK YOU FOR YOUR HARD WORK.

  • Review 9 (2024-10-29 - Rating: 4)

    Gabriel was our tech that came out and did the leak check from previous tech. No leaks found. Big difference from working in day VS night. Gabriel was able to see the connector on the outside unit that was stuck due to either a surge or a faulty connector. Either way glad to know what the problem finally was on our barely year old unit.

  • Review 10 (2024-10-25 - Rating: 5)

    Well, Joshua came to my house exactly on time, and put on booties before walking into the home, which I appreciated. We walked around to look at all the light fixtures and security lights that I wanted replaced, and he was very confident in speaking about every aspect of installing them. He was comfortable and confident at negotiating and very professional. We came up with an agreement and a near immediate date for installation for six exterior light fixtures. I am very pleased with this talented technician who is also a good sales person and negotiator. I’m looking forward to him coming and finishing the job. I feel confident he will do a great job. Thank you, MAC 5.

  • Review 11 (2024-12-27 - Rating: 5)

    James Noble, our technician was very professional and solved our mechanical plumbing issue quickly despite some challenges. He arrived promptly and had a great attitude. Great guy and great company.

  • Review 12 (2024-12-31 - Rating: 5)

    Mario was personable and professional. He looked at the electrical things I originally called about and then graciously answered questions about other concerns and items on my wishlist. He presented a quote for all and explained the financing options as well as the time frame. I am looking forward to having everything completed with permits in a timely manner. It’ll be nice to feel safe and know that my home will function better for me. I would highly recommend him and the company.Addendum to original post:Mario and Patrick continue to be helpful and compassionate during this process. They have kept me informed about FPL updates. Because of the caring nature of the entire staff I will use Mac 5 for all my home repairs.

  • Review 13 (2024-06-17 - Rating: 5)

    Ive used Mac5 for both plumbing and electrical work. Theyve done a stellar job on both occasions. Customer service is great. Employees are always super nice and friendly. They make sure to leave the areas they work in cleaner then when they started. Quality of work is superb as well.

  • Review 14 (2024-11-06 - Rating: 5)

    Chris came in and Installed a Wall Charger for my new Tesla and did an amazing Job, can’t recommend him enough, will definitely be calling MAC 5 for any electrical work I need in the future!!

  • Review 15 (2024-12-26 - Rating: 4)

    I am giving a 5-star review to Roger and Nasir for the AC work they performed. They were patient and professional and i could tell they took pride in their work. They were quality conscious and while a mishap did occur with the insulation, they corrected the problem to the best of their ability.I am also giving a 5-star review to Carlos M. Carlos is a man of his word, is considerate, and delivered what I hoped for. He was patient and really went the extra mile to be sure i was getting what i expected. Carlos is the reason we were able to enjoy Christmas, though it was a massive impact on my family, and i greatly appreciate him (with help from Chris and a different Carlos). In addition, Josh was also excellent in communicating, personable, and even came out to the site to help and was very customer focused.That said, from the beginning I was clear that the 50k i had spent and was spending with Mac 5 was so that I had integrated support across HVAC, a whole house rewire, and the previous outside electrical work (so within a few months) ... with a future home re-plumming that I know is coming, which could be done with MAC 5. And while the actual work Ive had completed was excellent (thus the 5-star reviews for my technicians), my 4 star overall review is because I am very disappointed in the office. I have never been contacted about the jobs to see how they went, and with an insulation mishap that happened as a direct result of the pieces of the 2 part job not being effectively coordinated, I would have thought my loyalty in having all work done through them would have garnered a simple management check-in with me. I will spend months dealing with the fallout of that lack of coordination between the departments and because of the lack of appreciation for my business that I perceive from the office I question future dealings with the company, especially for a large job. I am truly hoping that this changes because I never have a problem with humans making mistakes, but I do believe that a company has a responsibility to those mistakes and to their customers. Should that be the case, I will gladly provide an overall 5 star rating if and when that is earned.

  • Review 16 (2024-10-15 - Rating: 5)

    Had a great experience with MAC 5. Had an electrical issue that left a good part of the house without power, they took our call right away and we had them at the house same day. Doug and Chris did a wonderful job, they explained what was wrong and got it fixed in one visit. Price was very reasonable too. We will definitely be using them for any future issues.

  • Review 17 (2024-11-22 - Rating: 5)

    I am thoroughly satisfied with MAC 5 Services. They sent Joshua, and his teammate, Donald to my house to analyze and fix my electrical issue. In no time, they identified my problem, advised me what was needed to make it right. I okayed the work and moments later they were done. I recommend MAC5 highly. Their phone number is in my contacts-I will call them for my next project for any services they provide when the need arises.

  • Review 18 (2024-12-16 - Rating: 5)

    We are so glad we found Mac5. Our experiences with them have all been positive. The techs are polite, knowledgeable and on time. Our electrician, Doug is the best. He answered every question we had and is extremely knowledgeable and personable. In our opinion hes the best

  • Review 19 (2024-12-30 - Rating: 5)

    Just had Robert Bailey at MAC 5 come out. This is not the first time Ive used MAC 5 services but I have to say this is the best company I have ever delt with. They dont overcharge for services, all the techs are honest, and they just have an amazing level of care for your property and family. I dont think I will ever call another company for service other than MAC 5.

  • Review 20 (2024-11-08 - Rating: 5)

    Mike was so helpful and informative! Yes he was the bearer of bad news today but his attitude left me feeling comfortable and at ease with the repair journey ahead. He’s the only one who responded and took great care of me.

  • Review 21 (2024-12-31 - Rating: 5)

    Robert Bailey did an excellent job on telling us the issues and recommendations and then doing the repair. Everything was upfront. No surprises. Would definitely recommend him.

  • Review 22 (2024-12-10 - Rating: 5)

    Mr Garcia was amazing. Friendly knowledgeable, helpful, explained things clearly so I could understand. Took his time to show me things. Hes awesome and anytime I call Im definitely asking for him. Also Mac 5 does plumbing, electric, and AC work which I didnt know but Joshua explained to me.

  • Review 23 (2024-07-26 - Rating: 5)

    These guys are great! Our AC went out on a Saturday, and their office called me on a Sunday, which I did not expect, to schedule an appointment. They were able to come out first thing Monday morning. Our tech, Angel, was really great. He was able to quickly diagnose and fix the problem. My husband and I were very grateful to have the AC back on! Florida in July is no joke! We were very pleased with the speed and quality work we received.

  • Review 24 (2024-10-17 - Rating: 5)

    MAC 5’s technician Joshua Garcia is incredibly knowledgeable and professional. After calling with a lighting issue I experienced due to Hurricane Milton, Joshua arrived the very next day and was able to figure out what was wrong with my lights and quickly uncovered a much larger issue with my breaker. I am very grateful for MAC 5 and their super friendly, efficient and amazing workers. I highly recommend them and Joshua!

  • Review 25 (2024-12-06 - Rating: 5)

    Carlos from Mac 5 was terrific. He came to fix a problem from previous technician repair. He found the problem within 2 minutes and fixed quickly. Also spotted problems in circuit breaker box that he spotted and could have been a fire hazard. He was kind knowledgeable and patient with all my questions. Very neat and tidy too! If you need electrical services,call Mac 5 and request Carlos, he will take excellent care of you and your needs.

  • Review 26 (2024-12-11 - Rating: 5)

    MAC 5 has been informative, convenient, and thorough for our electric work. We had exterior and interior work done. Lane was the person who did our work and he had a good attitude, is thoughtful, works efficiently, and cleaned up after doing the work. He explained everything to us before and while doing in the work and ensured it all was just as we wanted prior to closing up the job. Would highly recommend MAC 5 and Lane for electrical work.

  • Review 27 (2024-12-09 - Rating: 4)

    Dan not only fixed the problem but improved the plumbing situation. He had to come back to redo something, but no one is perfect. He also gave me some free advice how fix my faucet and it worked. Good job.

  • Review 28 (2024-06-14 - Rating: 5)

    Thomas and his partner were very professional, efficient, knowledgeable and nice! They found the issue right away, gave me a reasonable price and were able to replace the pressure tank for the well the same day! Awesome service! Thank you!!❤️

  • Review 29 (2024-12-04 - Rating: 5)

    Kenny was the most knowledgeable and kind person. He was prompt. He took his time with detailed explanations, step by step about the issues I am having. He truly cared about the safety of my home. I recommend him over and over again! Thank you Kenny.

  • Review 30 (2024-10-17 - Rating: 5)

    Roger F. was absolutely wonderful, knowledgeable and made us feel confident in his work.He was able to fix some A/C troubles and was able to reconnect my nest thermostat. Super happy with the service he provided. He made sure we were 100% happy with our A/C before he left.

  • Review 31 (2024-11-26 - Rating: 5)

    MAC 5 is the best of the best in the industry. From my initial call seeking a licensed electrician to tend to my failed household surge protection system to the companys electrician completing the job, I experienced nothing but first rate customer service and care. The individual that answered my phone call was professional and quick to get my information and take action to dispatch an electrician. This MAC 5 individual was especially polite and focused on getting me the assistance I needed timely. Doug B was the responding electrician. He was very professional, meticulous in nature with attention to detail, and informative as he walked me through my options with a failed home surge protection system. Throughout my time observing Doug replacing the failed component I observed nothing less than technical expertise and professional competence. This is the second time that I have used a tech from MAC 5, the first being a plumber named Alex. Like Doug, Alex is that tech you want showing up. They set the benchmark in their trade for others to emulate, nothing but pride in workmanship and definately a profesdional in their field. My opinion, MAC 5 should be a first consideration when seeking assistance for anything they can provide service for. My grateful appreciation to MAC 5 for having individuals such as these on Team MAC 5. WELL DONE!!!

  • Review 32 (2024-12-31 - Rating: 5)

    Final Update 12/31/2024:Inspection passed yesterday and today John finished drywall repair. He did an excellent job yesterday and today and the result is close to seamless. John is just as polite and respectful as everyone else Ive been in contact with and maybe moreso.My overall thoughts:The plumbing work done was good, but not perfect - some things are a little odd, like the alignment of shower hardware being a bit off center, the faucet being able to wiggle, and the sealant needing a second pass which required the reinspection. These things may be symptoms of my home being from the 80s and maybe have nothing to do with the work performed. Function is most important to me and I am pleased I got what I paid for without leaks or problems. The drywall work was probably as close to perfect as I could ask since my homes walls are textured non-standardly. I would hire Mac 5 again.Update 12/23/2024:The inspector found a couple of minor issues, a missing plate and some missing sealant/caulk. Trystan came back today, polite as always, and fixed the issues.Update 12/13/2024:Trystan initially came out two days ago to do a fairly simple shower hardware replacement to fix my slow leak, but on further inspection, he recommended replacing the 1986 copper pipes with new ones. I verified the need against my home inspection documents and went forward with the repipe.Trystan and Vinnie came out today and did the work as described and I have fully new pipes with no leak so far. Some drywall had significant moisture behind the shower tiles, so I am glad I did the full repipe. Id be happy and grateful to have Trystan and Vinnie work on my home again. They seem honest and hardworking.An inspector will be coming out next to check the work and then drywall patching will happen.Initial review of estimate:Mike came out to my house for an estimate. He was thorough in his examination of the current plumbing and offered clear explanations on the condition of the hardware. Mike offered two separate estimates - one for the items I definitely wanted to replace and one for the items I wanted to hold off on for now. He didnt pressure me on anything and listened to my concerns. Great experience. I would be happy to hire Mike again.

  • Review 33 (2024-12-30 - Rating: 5)

    Larry did the tune-up inspection. He did a nice job, was prompt and courteous.Blake Mitchell also did a nice job. Knew what the problem was, fixed it and cleaned up.Vince Colletti was part of the crew on a re-pipe at my home. He did a good job and was considerate with the walls where he had to cut in.Later Vince came back because the water heater kicked out but he easily corrected it and explained to me how to reset the equipment if it happens again. He was able to respond very quickly as well. Thank you!

  • Review 34 (2025-01-06 - Rating: 5)

    Very nolagable and professional. Gave me estimates upfront on different senerios to fix the issue. Walked me through what he was going to do to find tge problem. Once fixed he walked me through the issue. Did a quick checked the water heater while he was

  • Review 35 (2024-11-12 - Rating: 5)

    George is great. Always provide great service, friendly, and takes the time to explain what’s going on. Always on time. Thanks for getting me in today. He had a helper today who was very nice too. Said he was new with the company.

  • Review 36 (2024-07-30 - Rating: 5)

    Robert did my inspection/diagnosis. He was extremely thorough and took the time to really explain everything to me. He also told me what he thought was high priority and what I could wait on getting fixed since there are quite a few things going on in this house. I also appreciated that he treated me like a real person rather than an appointment he needed to check off his list! Would recommend!High hopes that the work Mac 5 does next week will be just as good :)Update: Walter is just as amazing! Hes come out to our house twice and no matter the time has had a great attitude and gone to whatever length necessary to find and fix the issue.

  • Review 37 (2024-12-06 - Rating: 5)

    Austin did a great job! He was respectful, knowledgeable and answered all our questions. We would definitely use him again and recommend him for future projects without hesitation.

  • Review 38 (2024-11-13 - Rating: 5)

    Doug and Keri were fantastic. They walked me through every step and answered every question. Very straightforward and committed to quality work. Id strongly recommend them both for any electrical work.

  • Review 39 (2024-10-17 - Rating: 5)

    Mario was awesome! Called to let me know he was on the way and was on time. He explained everything very well. Gave me all the available options and what would each entail. He was friendly, professional and very knowledgeable. I’m very pleased with the whole experience and would definitely recommend.

  • Review 40 (2024-10-16 - Rating: 5)

    This was my second time to use the service of Mac 5 and the second time feel lucky to use a company that was available and on time as scheduled. From the appointment person who had taken the call, who was exceptional dealing with me down to Joshua the tech who was on time and knew exactly what had to be done. The service tech performed professionally the work needed. Well done by all. Very happy customer.

  • Review 41 (2025-01-02 - Rating: 5)

    Chris Detwiler did a great job with my home electrical inspection. He provided details on the assessment and insight on the recommended actions to take.

  • Review 42 (2024-11-01 - Rating: 5)

    Paul was awesome - he came out and quickly assessed the problem where we had broken our shower system installation trying to DIY, and offered to show us how to replace it moving forward. He fixed it and gave us guidance on how to take care of it, and also fixed where the last plumber did a subpar job. Really appreciate Paul and will be a Mac customer moving forward as their pricing was also very fair compared to other plumbers we’ve used before.

  • Review 43 (2024-10-17 - Rating: 5)

    Gabriel Smith from Mac 5 was very informative and provided quality information. Great experience and was very professional. Thanks for the service . Will ask for him to work on my current projects lined up for my ac unit because I know I will be in good hands and everything will be properly executed.

  • Review 44 (2024-10-21 - Rating: 5)

    Omar is wonderful! My household has had some ongoing issues with our hvac system and ductwork for months now. Omar came out and was detail-oriented, communicative, and very professional. He was very thorough and was a huge help in helping me understand what is going on with my system and what all of my options are.

  • Review 45 (2024-11-05 - Rating: 5)

    I was very impressed with the plumbing service provided today. Kenny and Austin were extremely professional, knowledgeable, and a joy to speak with. I appreciated their honesty and transparency and would recommend this company in a heartbeat. I also love that they are a full-service provider for plumbing, electrical, and AC needs! Huge thanks to Kenny and Austin!

  • Review 46 (2024-11-25 - Rating: 5)

    Robert was truly professional and helpful. He exceeded my expectations. He makes an excellent example for his company.Also the tech that installed my Water Heater was absolutely wonderful. Ty.

  • Review 47 (2024-11-22 - Rating: 5)

    I was surprised when your representative entered my home and put on booties to keep my floors clean. I really appreciate that as no other service man has done that for a long time. Also, he was very polite and seemed to enjoy his job. He arrived at the promised time for the appointment and that also impressed me. sCox

  • Review 48 (2024-12-31 - Rating: 5)

    James was great. On time, patient (we have a lot going on here with guests) he did his best to get this problem solved. Thank you James!!!!

  • Review 49 (2024-11-27 - Rating: 5)

    Robert Bailey was my Mac 5 services technician today. He was courteous, informative, and he gave great feedback with options: thus allowing me to make my own choices. I was pleased with his professionalism.

  • Review 50 (2024-12-21 - Rating: 5)

    Dan was great. He was prompt, reliable and excellent with his job. He was very personable and would definitely request him again and recommend him to everyone.

  • Review 51 (2024-12-24 - Rating: 5)

    They fixed our toilet problem very quickly and we werent even home and didnt bother us unnecessarily. Thank you very much Chuck! Great plumber

  • Review 52 (2024-11-11 - Rating: 5)

    I had an amazing experience. I called in and the receptionist was super sweet, even being new she got the answers I needed and was very helpful. She got a tech dispatched quickly.Alex called me and said he was about 20 minutes away, which is amazing when you have a water leak!! He was knowledgeable, very respectful and knew what the issue was immediately. He educated me on what was wrong and explained what he would have to do in order to fix it. Once I approved, he gathered materials and came back to fix everything. He was able to answer any questions I had and showed me everything he did prior to leaving.I will definitely use them again in the future.Mario is amazing too, super knowledgeable and helpful

  • Review 53 (2024-08-08 - Rating: 5)

    Chris arrived on time. He asked me to explain what I needed. We discussed what options I had and the costs. We agreed on a plan. He quickly and efficiently completed the tasks. He was knowledgeable, friendly and courteous. I would not hesitate to have him work for me again.

  • Review 54 (2024-10-24 - Rating: 5)

    Dan came out to my property to clear a line and was able to do so. He also resolved a couple minor issues he came across while doing so. This above and beyond service makes me wish I had used Mac5 for all my plumbing needs, as some of their competitors have really shaken my trust in local contractors. Thanks to Mac5 for restoring it!

  • Review 55 (2024-10-14 - Rating: 5)

    Mario was super professional from the call ahead to taking his time to thoroughly make sure we understood our situation. He is very knowledgeable and an excellent representative of MAC 5. We will be looking to him to guide us through future upgrades. Thank you Mario!

  • Review 56 (2024-12-07 - Rating: 5)

    Mark was here this week to help me with a clogged sink. Although he tried, the problem was more complicated than we expected. While Mark correctly diagnosed the problem, it required more sophisticated tools than he had on hand. MAC-5 sent out Robert 2 days later with the equipment that Mark identified was needed, and the clog was completely removed.James at MAC-5 just disconnected the water line to my refrigerator for me. It was working fine, but there is a kink in the line in the refrigerator, so I havent been getting water or ice for over a year now, and occasionally it would leak a bit. It was a lot less expensive to cap the water line than to have the refrigerator repaired. James was on time, efficient, and has a good sense of humor.

  • Review 57 (2024-12-09 - Rating: 5)

    Rolando was great. Very personable and thorough. Made sure our AC was not just back up and running but that it was functioning at peak in all rooms of the house.

  • Review 58 (2024-12-06 - Rating: 5)

    Walter was polite, knowledgeable, quick to resolve the issue and left the scene clean. If I need your services again,I will request Walter. Thank you for job well done

  • Review 59 (2024-09-03 - Rating: 5)

    I cant thank Ryan Bateman enough for his amazing service and honesty. He was professional and cheerful. He answered all of my questions and explained everything clearly and thoroughly. My son has special needs and I asked if the technician would wear a mask, and Ryan actually stopped to purchase masks to honor my request. I can go on and on. Mac5 will be on my speed dial for any plumbing, electrical, air and heating needs. The scheduler was courteous, as was Ryan. He arrived on time and I like the brightly colored polos, which is a nice touch in distinguishing Mac5 from other companies. The knowing that I can have one go to company for other services make it even better. I pray that this quality of service continues with Mac5 because I can only see their business growing exponentially. If anyone is in need of ac/heating services Mac5 is whom you should call. If you would like to request a technician Ryan Bateman is whom I suggest. I appreciate that so very very much. It was a pleasure! (Generally these things are not.) Thank you again, Ryan! Liz F.

  • Review 60 (2025-01-08 - Rating: 5)

    Carlos was professional in all aspects knowledge, mannerisms, easy going and answers all questions 👍🏻 And remember the plate for my surge protector when management forgot sorry to say?

  • Review 61 (2024-11-08 - Rating: 5)

    My experience with Mr Robertson could not have been better. he got right to the tubing/refrigerator problem which was way more complicated than either of us anticipated. Warrior that he is, he persevered. A trip to Lowe’s on the other end of town was necessary to complete the project. he also moved my refrigerator back (very heavy and difficult to budge) after waiting for me to scour my mud and dead cockroach floor. he introduced me to your membership and explained it would be beneficial to me even though it was dark and late also he ordered (i think ) a new and easier on and off switch for my water supply. i was very well pleased with a young, capable person being kind and patient to an 80 year old lady. Please do what you have to in order to keep Mark. Ivana Gerhard

  • Review 62 (2024-11-23 - Rating: 5)

    The Mac 5 services provided excellent, professional service. Chuck was very knowledgeable and he definitely knows his job well. They are also quick and efficient

  • Review 63 (2024-11-19 - Rating: 5)

    Called Mac5 for a plumbing repair and they sent Mark their techician to my home. He diagnosed the problem and had it fixed in a jiffy. Mark was on time, polite, knowledgeable and professional. Would use this service again.

  • Review 64 (2024-08-05 - Rating: 5)

    Very thorough and professional! Robert took care of our immediate repair needs and took time to explain what is causing it. Were very happy with the service and know well be back when its time to repair the underlying issue. Definitely recommend!

  • Review 65 (2024-07-11 - Rating: 5)

    Our technician for our plumbing checkup, Alex, was very personable and experienced. He did a thorough review of our water system inside and out. He provided an in depth report of the items that were correct, items that could be a problem in the future, items they should be replaced now and an estimate broken out to show a choice between planned maintenance and needed repairs. Well done!

  • Review 66 (2024-11-07 - Rating: 5)

    I felt confident with Dwayne. He was knowledgeable and thorough. After the inspection, we discussed different options to improve the longevity of our 1-Year-Old unit.

  • Review 67 (2024-12-30 - Rating: 5)

    Rolando did a great job. Very pleasant young man. He even checked and readjusted room vents for coolness as needed. Rolando explained all as he was working. Would like to have him for our next a/c maintenance.

  • Review 68 (2024-11-12 - Rating: 5)

    Chuck did a great job for us. He was on time, communicated well with us on everything during our service call. Did an excellent job completing the task. Will use him in the future.

  • Review 69 (2024-11-26 - Rating: 5)

    Austin was very professional and patient with me. Plumbing issues make me so anxious. He explained each step and fixed the issue quickly. I highly recommend!

  • Review 70 (2024-12-16 - Rating: 5)

    Mike came out and fixed my valve on the side of my house that was leaking. He was super quick and clean and very respectful. He is very knowledgeable. Great customer care. I look forward to working more with them in the future… Hopefully I don’t have to work with them in the future, but if I did, I would hope for Mike to be the representative to help me.

  • Review 71 (2024-07-26 - Rating: 5)

    I had a unique situation involving some challenging neighbors. I needed power disconnected from an outside free standing shed. Doug showed up on time. Worked extremely hard in the heat of late afternoon. He has exceptional people skills in addition to being very proficient in his skill set. I was able to get the job completed within a few hours of my initial phone call. I would highly recommend Doug and his company!! I hope Mac5 realizes what a huge asset Doug is to your company.

  • Review 72 (2025-01-03 - Rating: 5)

    He was Very helpful no hidden surprises explain things that we could understand set up everything conveniently boom it was done Thank you

  • Review 73 (2024-12-06 - Rating: 5)

    Exceptional service! The cost was less than other plumbers and I felt confident in the knowledge of Robert, the technician sent out. Both of our showers are now running smoothly.

  • Review 74 (2024-08-03 - Rating: 5)

    Mario was outstanding! He was pleasant, professional, and took the time to explain everything he was doing along the way. Gave recommendations as to how to better protect our power in the home, and gave a little electrical “101” training to me while he was working. If we have any other issues with our household electricity, I would ask for him by name every time. He is known as Super Mario, and he certainly was for us. Thanks Mario!

  • Review 75 (2025-01-04 - Rating: 5)

    Justin Atkinson was amazing he knows his stuff he deserves the biggest bonus ever I have never had such an amazing person in my home I will request Justin for all my services at mac5

  • Review 76 (2024-10-16 - Rating: 5)

    Very professional when setting up my appointment. Mike did an awesome job replacing the water supply to our home that was done improperly during the build. Definitely would recommend!

  • Review 77 (2024-11-19 - Rating: 5)

    Chris was very helpful and knowledgeable in every aspect of the job, he solved my issue and made recommendations for future work without being pushy. I would suggest getting multiple quotes if you need a large job completed.

  • Review 78 (2024-11-27 - Rating: 5)

    Robert was a life saver! He came out quickly which I greatly appreciated. He was professional and kind. He diagnosed the problem and took care of it. Highly recommend!

  • Review 79 (2024-04-22 - Rating: 5)

    Chris was amazing! He analyzed our situation and he had scheduled everything and was an amazing example of what customer service is and should be! He came highly recommended from people who a word of mouth recommendation is more meaningful than an internet comment.

  • Review 80 (2025-01-03 - Rating: 5)

    Chris was truly outstanding. The recessed shower light had flickered for over 30 years. He immediately knew the cause; a fluorescent starter in the attic. He bypassed the starter and now the LED shower light is flicker free. I recommend him 100%.

  • Review 81 (2024-04-01 - Rating: 5)

    Second time using Mac 5 Services. Carlos Mendoza is the definition of exceptional customer service. Very helpful, kind and efficient. We had an issue with our electric junction box and Mac 5 Services sent Carlos out! Professional sharp guy!! Our issue was resolved quickly.

  • Review 82 (2024-07-20 - Rating: 5)

    Great service. It was an emergency night service. The technician arrived in about 2 hours after I called (not bad for an emergency call). The AC technician Angel Young fixed the problem very quickly and he was very communicative and tried to explain what was going on in a way easy for us to understand.

  • Review 83 (2024-11-23 - Rating: 5)

    Very happy with Mario! He was very thorough in explaining and finding a major problem we didnt know we had and hot it replaced right away! So great job!

  • Review 84 (2024-08-02 - Rating: 5)

    Our technician, Tyler, was outstanding! Very polite, introduced himself, explained everything he was doing to our total satisfaction. Felt like he went above and beyond. Highly recommend him and MAC 5 ‘s services!!!

  • Review 85 (2024-11-29 - Rating: 5)

    Austin did a great job in our house. He was able to finished some final repiping details, and went beyond what we requested by going around the house to inspect, to include taking care of few additional details. Austin is definitely an excellent worker

  • Review 86 (2024-04-27 - Rating: 5)

    I was very impressed with Angels knowledge and work ethic. He was very polite and shared valuable information about my plumbing. I will request him in the future.

  • Review 87 (2024-10-12 - Rating: 5)

    Juan got our AC up and running like new. We called too late on the day before Milton to get a part but Friday after things started getting back to normal Juan came out and did the repair and now we have easy breezy cool air!

  • Review 88 (2024-10-24 - Rating: 5)

    So what happens when your water heater goes out at 6am on a Saturday morning and emits a super loud, obnoxious fault alert noise, you call Mac 5 naturally!Given this was a weekend issue, we reached out to several service companies, Mac 5 was the only one that acted with urgency!Dan the Man provided clear ETA comms while approaching the property and did an excellent job of diagnosing/troubleshooting the issue to include patiently working with the OEM to collaborate on addressing root cause and product order placement as the parts where covered under warranty!Understanding the inconvenience of having an out of commission water heater presents to a family of four, Dan acted swiftly to perform the correction even walking us through exactly what the issue was (solenoid failure) as well as the fix. Talk about patience, professionalism, and transparency!We now have hot water thanks to Dan and the great team at Mac 5!Many thanks,William

  • Review 89 (2024-07-27 - Rating: 5)

    Very professional service. Would highly recommend Mac 5 services to anybody who asks. Had an electrical issue first thing Saturday morning. The tech Doug was at my house and had the issue diagnosed before noon. Quoted the work and handled the repair before 2. Will call back for future needs 100%.

  • Review 90 (2024-11-25 - Rating: 5)

    George responded to our call expeditiously, excuded nothing but professionalism and expertise upon his arrival, and had our issue resolved and explained with prevention methods. Awesome experience, as always!

  • Review 91 (2024-07-30 - Rating: 5)

    Mac 5 has been outstanding since their first visit to our home. Doug being our first tech and Derek being the second. We had to do more work than expected, but these guys walked us through every step. We couldn’t ask for a better local company to have here in Brevard. From electrical to A/C they got us covered.

  • Review 92 (2024-10-29 - Rating: 5)

    Very friendly. Gave very good advice. Very knowledgeable about his job. Worked very efficiently and got the job done quickly. Would recommend again

  • Review 93 (2024-10-15 - Rating: 5)

    MAC 5 returned my called and came to service the property in the same day. Abel repaired all the electric concerns. He was professional, on-time, polite, clean work space, honest, and knowledgeable. I will definitely use MAC 5 in the future.

  • Review 94 (2024-08-08 - Rating: 5)

    Doug was prompt, friendly and knowledgeable. He took his time explaining things to us and really worked with us to make us happy. Highly recommend!

  • Review 95 (2024-08-09 - Rating: 5)

    I desperately needed a plug in my garage to charge my EV. Doug was fantastic! He explained all the options i had and also left me some room to upgrade later to a higher amperage CB. His foresight was truly appreciated. Thanks Doug!

  • Review 96 (2024-07-24 - Rating: 5)

    Angel Young was a great person and also has a great attitude. He fixed our issue in matter of minutes and showed us great prices that fits with our budget. And now this company has our business for all year round maintenance.

  • Review 97 (2024-11-05 - Rating: 5)

    He was a well mannered young man! Also, he did an excellent job on my A/C unit. He’s going to be one of MAC 5’s best techs. Continue to be great, God bless!

  • Review 98 (2024-11-21 - Rating: 5)

    Mike Write with MAC5 Plumbing and Electrical Service was knowledgeable, respectful, helpful and I felt his assessment of our plumbing and electrical needs were spot on, however we choose another contractor. We received three bids on the project and MAC 5 was considerably out of range. Not the fault of the estimator, Mike Wright.

  • Review 99 (2024-11-08 - Rating: 5)

    Mike did a great job. Called to notify when hed be coming. Showed up on time. Did the job and cleaned up. Would call him the next time we need help.

  • Review 100 (2024-08-05 - Rating: 5)

    Technician Paul was very courteous and helpful. He was very patient in explaining the issue with our AC duct .He identified the problem and will work on it immediately. Cost very reasonable. Will definitely call again when ever I need AC work. Thanks Paul

  • Review 101 (2024-10-15 - Rating: 5)

    Juan was very knowledgeable and patient with all my questions. The repair was done the same day and I had been told by another company it would be a week. I’m very happy with the work and the customer service.

  • Review 102 (2024-08-07 - Rating: 5)

    Chuck and Wayland are a breath of fresh air among technicians. They let me know exactly when they would arrive, gave me progress reports throughout the job, and were pragmatic (i.e. not hesitant to say the unit serviced was in great shape and only needed one relatively minor part replaced). They were very knowledgeable, customer-oriented, and a pleasure to work with. I highly recommend Mac5!

  • Review 103 (2024-11-20 - Rating: 5)

    Very informative and helpful! I called that morning and Justin came out the same day for our quote. We decided to proceed with Mac5 and are looking forward to getting our job done.

  • Review 104 (2024-10-22 - Rating: 5)

    Joshua was very clear in his explanations of the various electrical issues. He offered several options according to need and cost. Answered questions easily and quickly. Very thorough in his examination of this older house.

  • Review 105 (2024-07-18 - Rating: 5)

    Juan is awesome and everyone I’ve dealt with at Mac5 has been excellent. Throughout a very difficult situation, involving a catastrophically botched job by Mills Air, they have helped me to keep my AC running while I went through a lengthy insurance claim. When it became apparent the damage to the system was insurmountable and bandaids wouldn’t keep the system running anymore they worked with me to get me the best deal possible on a new system. Juan has been honest, upfront, and polite to the extreme in all of our interactions. The contrast between the incompetence and outright rudeness of Mills Air, with the professionalism and kindness of all of the Mac5 team members, has been on full display. One thing I noticed while dealing with multiple techs and office personnel was how they all seemed...upbeat. I’ve never heard so many compliments of the bosses ans when I’ve chatted with the Mac5 techs. Even when a tech had to come out late on Father’s Day he was pleasant and professional. Every time a techs has come out to help or when I’ve called for help after hours I was treated nicely and respectfully. I know it sounds weird, but at a time of extreme stress for my family, the empathy and kindness shown by Juan, and everyone else who has helped so far, means a lot to my wife and I. Five stars. Highly recommend.

  • Review 106 (2024-12-05 - Rating: 5)

    I highly recommend Mac 5. I had an issue on a Sat morning. They came out with 2 hrs and diagnosed the problem right away. Got me functional till the tech could come out and resolve the problem permanently. Good job!

  • Review 107 (2024-11-04 - Rating: 5)

    Mac5 was outstanding . George was very professional and he explained every detailed to me. I was impressed how fast they were to get out to service me and take care of my A/C. George wore shoe coverings into my home and he cleaned up after himself. The service was excellent and I highly recommend this company !!

  • Review 108 (2024-12-13 - Rating: 5)

    Rolando (HVAC Repairman) is pleasant, professional, honest, and wonderful to work with. He points out the issues clearly and gives great advice on short and long term benefits/consequences of a homeowners options. I highly recommend Rolando as your Mac5 HVAC tech!

  • Review 109 (2024-07-19 - Rating: 5)

    Dealing with Patrick today was a pleasure. He was prompt, explained all our options and was extremely thorough in his diagnosis. Absolutely would recommend them if you need any electrical repairs for your home.

  • Review 110 (2024-12-06 - Rating: 5)

    Excellent service! Technician arrived on time and fixed all issues promptly. Joshua G. is super friendly and knowledgeable. Highly recommended.

  • Review 111 (2024-08-01 - Rating: 5)

    Larry with Mac 5 was impressive and knew his stuff. I asked them to validate the work of a prior tech and Larry took shots of the before and after and was able to speak to everything including the metrics that wouldnt have made sense otherwise. He took his time to explain. I never felt rushed. Great tech.

  • Review 112 (2024-11-08 - Rating: 5)

    My HVAC was not working up to snuff so I called for help & with-in 4-5 hrs they arrived & immediately fixed my issue. I even got educated & it was appreciated. Tx Rolando V. You now are my new best friend….

  • Review 113 (2024-08-07 - Rating: 5)

    Dan, the tech for Mac 5 is very knowledgeable on plumbing and has made our move from Chicago to Satellite Beach painless. Our couple of issues with our new home have resulted in a couple of visits and we keep asking for Dan because the job is done right the first time.Thank you Mac 5 and Dan Brock.Tod B.

  • Review 114 (2024-12-26 - Rating: 5)

    Robert was very knowledgeable and super friendly! Received fair price for services. Highly recommended this company.

  • Review 115 (2024-11-07 - Rating: 5)

    George with Mac 5 did a GREAT service at my dad’s place! He went the extra mile in explaining everything with care and knowledge. Thank you, George and MAC 5 team, for a job well done!!

  • Review 116 (2024-12-17 - Rating: 5)

    Fast and quick. No messing around. Clear with what needed to be done. Same day service and fixed my drain line. Robert was great.

  • Review 117 (2024-10-30 - Rating: 5)

    On time. Very polite and knowledgeable. Went over all available inspection packages. I will and do recommend this company based on the performance of Josh

  • Review 118 (2024-12-11 - Rating: 5)

    Robert provided excellent service! He was very knowledgeable, efficient, and friendly. We greatly appreciate his help. Highly recommend!

  • Review 119 (2024-10-14 - Rating: 5)

    Tyler was very thorough and personable. He explained everything in detail. My only beef was the price for the short time he was here to tell us the septic company would be needed.

  • Review 120 (2024-07-28 - Rating: 5)

    Joseph and MAC 5 Services were great to work with. I had a water heater replacement and MAC 5 came out same day with a ton of options for me to review. The process was quick and easy and Joseph ensured I was informed for all decisions.

  • Review 121 (2024-07-30 - Rating: 5)

    Clement replaced my wallboard after a house re-plumb. He is a very pleasant man and very respectful of our house and of us. His work was very good and he blended in the knock down on my ceiling patches to the point it was hard to find the new pieces. Another good job by Mac5 technicians.

  • Review 122 (2025-01-05 - Rating: 5)

    James did an excellent job. It was $300 to replace 2 sink valves ; found that hideous , but he was great

  • Review 123 (2024-12-27 - Rating: 5)

    Seth came out for an annual service check and did a fantastic job. Its very apparent that hes highly knowledgeable about HVAC systems and did an outstanding job. I highly recommend Mac 5 and Seth for any plumbing needs!

  • Review 124 (2024-11-23 - Rating: 5)

    Dan Brock with Mac 5 did an awesome job! The water heater installation went very well. Mac 5 overall does a great job anytime I need them!

  • Review 125 (2024-11-19 - Rating: 5)

    Joshua was prompt, courteous, and very knowledgeable. He gave us our options and didnt try to push unnecessary repairs. Thank you!

  • Review 126 (2024-04-20 - Rating: 5)

    I have been looking for years for a company nearby to help with those annoying homeowner issues that arise. Literal YEARS and I have no clue how I havent come across this company before. But everything is in the timing and I am grateful I found them at all. From the initial contact they were diligent with their communication without being overbearing. Everything was clean, clear cut, and efficiently presented to me before Richard my technician even arrived. Already very impressed and havent even had the service yet. Richard arrived and he was an absolute PLEASURE to work with. I felt comfortable with him very quickly and we went over some clearly presented options (I am ALL about presentation). I loved having the 3 options presented to me on how I personally wanted to proceed with the resolution. I LOVE options. The job was done quickly and efficiently and Richard was able to get me set up with their membership so now I have peace of mind which I have been desperately looking for. I highly recommend, I had a smooth and enjoyable experience with Richard and the company. I loved that its family owned, that was important to me as well

  • Review 127 (2024-12-20 - Rating: 5)

    Robert Bailey from MAC 5 was awesome. Appreciate his straight talk on the plumbing issue we had and a great price for repairs.

  • Review 128 (2024-08-01 - Rating: 5)

    Patrick came to fix our ceiling fan and was an excellent service professional. Very friendly and was amazing at being able to explain the situation and help me with making a decision to correct my problem. I would definitely recommend MAC 5 Services.

  • Review 129 (2024-07-28 - Rating: 5)

    My AC unit failed on a Saturday afternoon. Mac 5 was the only service company that was willing to respond that day and, more importantly, the only company that did not charge more than thee standard service call. Larry, the tech arrived when he said he would, was extremely pleasant and professional staying well after 6 pm. I highly recommend Mac 5 services and Larry. I will use them in the future.

  • Review 130 (2024-08-10 - Rating: 5)

    Tech made sure my AC system was working as it should. He explained to me everything I need for preventive maintenance and step by step of what he was doing. This was all refreshing to know and understand!

  • Review 131 (2024-11-19 - Rating: 5)

    Robert from MAC 5 Services had my garbage disposal removed and new one installed very quickly. He was very efficient and pleasant. Will use them again.

  • Review 132 (2024-10-31 - Rating: 5)

    Rolando did a great job of doing some touchup work that needed done. He was very thorough and you could tell that he takes great pride in his job.

  • Review 133 (2025-01-03 - Rating: 5)

    Professional and got the job done well. Communicated whenever any issues or questions arose to keep me informed

  • Review 134 (2024-07-29 - Rating: 5)

    Walter from MAC5 was a very nice person and extremely competent and knowledgeable about the plumbing issue. Based on his service, I would not hesitate to use MAC5 again as well as recommend them to friends. A+

  • Review 135 (2024-08-07 - Rating: 5)

    MAC 5 guys showed to my home at roughly 5pm ish. Quickly identified the issue, ran through several options, effectively reasoned between the differences of each choice, and ultimately worked out a rapid response solution.My orginal Water Heater decided it was ready to quit and started leaking within my garage. I have a yearly service subscription with MAC 5, so there was zero dispatch fee.Am I happy with having to replace a water heater? NO. I am not. But time goes by and appliances require effort to maintain.Good kids that came out today.

  • Review 136 (2024-10-24 - Rating: 5)

    Omar was a very thorough and detailed AC technician and I was so pleased with his work that I signed other properties with him!

  • Review 137 (2024-07-21 - Rating: 5)

    Carlos with Mac 5 is an excellent technician. He was very kind, effecient and helpful. He explained things to me so I could understand. He even taught me a few things I didnt know about my system for 15 years! He also had provided info on the 1 year service plan that I took advantage of. Carlos is highly recommended!

  • Review 138 (2024-10-26 - Rating: 5)

    Mike did a fantastic job changing out my garbage disposal. He was polite, friendly and competent. I would use this company again.

  • Review 139 (2024-12-23 - Rating: 5)

    First time customer. Great competency at the call center and very quick scheduling in spite of holidays. Tech was prompt, knowledgeable and efficient!!

  • Review 140 (2024-08-03 - Rating: 5)

    Kyle completed an AC tuneup and did a great job explaining what was going on with our system. I thought the pictures he took were very helpful in understanding things. I’d definitely recommend Kyle and Mac 5 for your AC maintenance.

  • Review 141 (2024-11-27 - Rating: 5)

    Kenny is absolutely committed to getting the job done well. Professional, respectful and knowledgeable. I will definitely use MAC 5 in the future.

  • Review 142 (2024-08-07 - Rating: 5)

    Kirby was fantastic! They answered all my questions and genuinely wanted help find the problem. I thoroughly enjoy our interaction and definitely recommend them!

  • Review 143 (2024-10-28 - Rating: 5)

    Kenny Raciks team did a fantastic job updating our power circuit panel. There were some minor issues that tends to roadblock their momentum, but Kennys team met them head-on and corrected the issues at hand. Although they worked later that expected, there was not a sign of a slowdown. Customer satisfaction was priority. A big thanks and high-five to these two professionals. MAC 5 is my Go To company for Electrical, Plumbing and HVAC needs.

  • Review 144 (2024-11-11 - Rating: 5)

    Josh at Mac 5 was amazing. Had to get something fixed before leaving on a flight. Josh was competent, kind, professional and quick. Would highly recommend.

  • Review 145 (2024-10-22 - Rating: 5)

    Best service around. They were faster than me. I paid and I was getting install the next day…. Thanks Roger F and Kenny!!!!

  • Review 146 (2024-07-02 - Rating: 5)

    Even though it was well past the hours of a regular workday, George showed up with a smile on his face and took care of our problem within an hour. We were very pleased with his work and recommend him to anyone. Thank you, George.

  • Review 147 (2024-10-21 - Rating: 5)

    I had my first service with Mac 5 yesterday. George B was very professional kind and explained everything during my AC. Tune up. I will recommend Mac5 to everyone. Great company hope to have a long lasting relationship. Had my second svc tune up with stephan. Very professional and knowledgeable

  • Review 148 (2024-06-21 - Rating: 5)

    Mr. Garcia was an excellent service provider. He was friendly and very easy to talk to and ask questions. He explained in detail what needed to be done, showed me pictures of what he was explaining and shared the various payment options that were available. I look forward to working with him again.

  • Review 149 (2024-09-06 - Rating: 5)

    Rockledge, Florida: This company was called as we needed leak detection services and they promptly arrived on the same day, a Friday. The lead “contractor” was Mike Wright.He assessed the problem and patiently went over the contract and services needed/offered. Our house was built in 1982 and already had one leak repaired/replaced with current piping. We decided to get a tankless hot water heater also as ours was very old. The technicians, DJ and Mackendy were professional, friendly, and any mess that was made was cleaned when they left for the day. It took 3 days. The company handled permits and scheduled the inspection. We are happy with this company and would recommend them.👍😊

  • Review 150 (2024-12-27 - Rating: 5)

    Josh was super helpful and very friendly. Great communication on arrival time.

  • Review 151 (2024-07-17 - Rating: 5)

    I have had Alex, Kyle, and Tyler all come out on different occasions. All have been fantastic. Super polite, knowledgeable, and hard working. They all knew money was tight and did what they could to get me taken cared of. Thank you Mac 5 team!!

  • Review 152 (2025-01-03 - Rating: 5)

    Extremely knowledgeable, gave us alternatives for installation and answered every question. We are scheduled quickly.

  • Review 153 (2024-07-12 - Rating: 5)

    He was professional and courteous. He seemed also to do a thorough yet efficient job of assessing the status of my air conditioner and provided me with a written report regarding the potential charges if the appliance breaks.

  • Review 154 (2024-10-14 - Rating: 5)

    Fantastic service. They are my go to co tractor for things electrical, plumbing and heating and cooling. Efficient. On time. And polite. Joshua is great!!

  • Review 155 (2024-10-26 - Rating: 5)

    Needed a new water heater in an emergency situation. Called them and they sent this technician Nick who knocked it out of the park. Helped work with my budget and did all the work, and explained to me what he did in detail afterwards.Couldn’t recommend him more.

  • Review 156 (2024-12-17 - Rating: 5)

    Dan came over and provided me with fast and professional service. I wasn’t there, but he called me several times to keep me in the loop the entire time.

  • Review 157 (2024-11-26 - Rating: 5)

    Walter is an excellent master plumber. He installed a smart toilet and it works excellent. Walter was courteous and considerate in our house.

  • Review 158 (2024-07-24 - Rating: 5)

    No matter what issues I have with my A/C unit Angel puts in the hard work. He goes above and beyond what the issues are with the A/C unit. When he’s inspecting the A/C unit he checks up more than what issue are. He also asks me many questions so that everything is taken care of properly. When he’s working on the unit I feel confident in his work.He works as hard as he can to make sure everything is done properly

  • Review 159 (2024-08-06 - Rating: 5)

    Patrick came out to check a breaker that kept tripping. He was able to quickly identify the problem by inspecting the area. Patrick was courteous, experienced, and knowledgeable. Gave good explanations and recommendations. I highly recommend.

  • Review 160 (2024-11-22 - Rating: 5)

    The service technician, Seth, politely introduced himself to me and explained his assignment to me. He was also careful to avoid tracking dirt into my house. Once work was completed, he reviewed with me the results of this AC checkup. Thoroughly professional!

  • Review 161 (2024-07-27 - Rating: 5)

    Tyler was an exceptional technician, very thorough, knowledgeable, and caring. He even made my dog feel ok. I would definitely recommend Tyler To anyone who is looking for honest and fair service

  • Review 162 (2024-07-30 - Rating: 5)

    Joseph was very professional and friendly. He did a great job explaining each part of the process and answering all of my questions. He made sure I understood exactly what the job would entail.

  • Review 163 (2024-12-27 - Rating: 5)

    Mario was prompt and explained everything very well, he completed the job promptly. And was very nice

  • Review 164 (2024-12-17 - Rating: 5)

    Donald was professional and detailed when assessing out electrical needs during his inspection of home. He should be commended for his efforts.

  • Review 165 (2024-12-18 - Rating: 5)

    Mike Wright did a great job making sure our water filter was working correctly and explaining what the issue was. He took out concerns seriously.

  • Review 166 (2024-07-17 - Rating: 5)

    Ryan was amazing! We moved in to our new home all day when the air stopped working in 90Degree heat!! We called in to the emergency line and within little over an hour Ryan swooped in and saved us! He also took the time to walk us through what happened and answered all of our questions about our HVAC in our home! Highly recommend!!!

  • Review 167 (2024-12-02 - Rating: 5)

    Very knowledgeable and understanding of the situation we are dealing with. Glad he was able to come out on short notice!

  • Review 168 (2024-07-30 - Rating: 5)

    Tyler, with Mac 5 Services, was very efficient and went above and beyond to ensure our electrical issue was resolved. Mac 5 Services employees have always been courteous, knowledgable and efficient on the multiple occasions they have provided service. The prices are a bit high but you get what you pay for and so far, they have stood by their warranties.

  • Review 169 (2024-11-02 - Rating: 5)

    I highly recommend Mac 5 Services. The technician Doug was very professional and informative. He addressed my electrical needs quickly. Im a very happy customer 👍

  • Review 170 (2024-07-02 - Rating: 5)

    We contacted Mac-5 services approximately at 6:30pm and were told a service technician would be calling us within an hour which did occur as promised. The tech showed up exactly when he said he would and was clean and neat and friendly. He proceeded to gather all the information he needed from myself and inspection of my house and within a reasonable amount of time fixed my problem.

  • Review 171 (2024-11-26 - Rating: 5)

    Mario answered all my questions, giving me 3 options of how to proceed with my repairs. Even got my service done the same day! Thanks Mario for serving with excellence!

  • Review 172 (2024-10-18 - Rating: 5)

    We had Ryan out today to Service our a/c. Did a very thorough job. We have an old system we knew already. Bit he showed us some ideas for our a/c, friendly and polite. Thanks Ryan for the great work.

  • Review 173 (2024-12-18 - Rating: 5)

    Mario was great, heard my needs, gave me various options on estimates, explained the payment options, answered every question I had. A+++

  • Review 174 (2023-03-08 - Rating: 5)

    Called Mac 5 to repair electrical work done by previous contractor. The technician from Max 5 spotted the issue right away, being the outlet had been wired backwards and not put in wall but left dangerously dangling causing current to zap anyone who touched the dishwasher. Mac5 fixed the problems and even explained everything as he did it. Very knowledgeable and professional, highly recommended this company. I have also used Mac 5 for plumbing issues. Well worth hiring this company.

  • Review 175 (2024-07-05 - Rating: 5)

    Mike was amazing. Their customer service is so impressive. This experience has convinced me to become a member. On July 2nd Clement came & did the follow up work. He was excellent !

  • Review 176 (2024-12-14 - Rating: 5)

    Joshua was prompt and professional. I didn’t get to use his service today but will be asking for him when we can schedule sometime next week.

  • Review 177 (2024-08-09 - Rating: 5)

    Ryan Bateman was great! Very professional and knowledgeable. He explained and clarified all issues...with videos. We really appreciate his assistance!

  • Review 178 (2024-06-18 - Rating: 5)

    Our technician Richard was wonderful. He got here early; was efficient, friendly, and knowledgeable. He was able to provide abgood quote as well as complete same day service for our new water heater. Would definitely recommend his services or use them again.

  • Review 179 (2024-06-19 - Rating: 5)

    MAC5 services is amazing. There technicians are very knowledgeable and thorough. They pay attention to details, determine the issue and suggest the best approach to solve my AC issue. The technician Ryan is very patient as he listens and answers all my questions. They came the next day to work on installing my new AC unit and they really did a great job on neatly putting everything together. I’m so glad to find them in google .

  • Review 180 (2024-11-02 - Rating: 5)

    Came out the next day. My tech was friendly, knowledgeable and explained what was needed and had it resolved quickly. Highly recommend!

  • Review 181 (2024-07-15 - Rating: 5)

    Chuck came out & gave us a free estimate. He was polite & personable. I also liked his honesty about his findings & his companys pricing.

  • Review 182 (2024-06-14 - Rating: 5)

    It’s hard to find quality service in a pinch but Richard showed up early and did an amazing job at replacing the valves and other work on our master bath toilet.He checked many things to ensure that we didn’t need any additional items or service and provided peace of mind that we are in good shape.Great service all the way around from initial contact to the communication of the company to the end result and Richard’s excellent service and friendly attitude.

  • Review 183 (2024-07-15 - Rating: 5)

    This was my 1st experience using MAC5 Services. I had been having problems with my A/C and wanted everything checked out. Tyler Schultz called before our appointment and arrived on time. He explained everything that he would be doing for this maintenance check and upon completion, he showed me photos of what he found on his inspection. Tyler then presented me with 5 options explaing each option in detail. I chose my option, my A/C and ductwork needed a complete overhaul. This did not come as a surprise because each year for the past 10 years there had been problems. I had another company servicing the A/C, they never took the time nor did they make an effort to go beyond the service call. Tyler took his time to explain everything so that I was comfortable making my decision for the work to be done. Needless to say, the job starts next week. Thank you Tyler, dispatch and customer service. Everyone was very courteous and professional.

  • Review 184 (2024-07-17 - Rating: 5)

    Clement was amazing! He was personable, his work ethic was great, his experience and knowledge of what needed to be done were communicated professionally and were done in a timely manner. I highly recommend Clement for your dry wall needs.

  • Review 185 (2024-07-15 - Rating: 5)

    MAC 5 services are WONDERFUL!! I can not say enough good things about how quickly and efficiently they work. My most recent experience was for electrical problems , Doug the technician Answered all my questions and I felt so comfortable with his work. I could completely trust in his knowledge as a electrianThank you Doug so much for all your hard work I appreciate it so much

  • Review 186 (2024-07-12 - Rating: 5)

    Hello, we received a“Water tune up” from Christopher T. He was very polite and checked on our plumbing water temperature and pressure, water heater . He answered any questions we had asked.We would be delighted to have this technician service our home should we require service in the future.👍👍

  • Review 187 (2025-01-06 - Rating: 5)

    Very professional, appreciated his advice. I was able to gain knowledge due to his communication. Very nice.

  • Review 188 (2024-07-12 - Rating: 5)

    Blake came in the time frame designated and was excellent. He was very knowledgeable inDoing the service we requested. I would definitely call them again.

  • Review 189 (2024-06-23 - Rating: 5)

    Zach was very professional. He was prompt. He explained what he was doing. I would highly recommend Zach for his professionalism and for his job knowledge. Great customer service is extremely valuable for an organization’s success. Zach has proven to me to be a valuable asset to your organization.Cynthia

  • Review 190 (2024-10-22 - Rating: 5)

    Nicholas with MAC 5 was professional, knowledgeable, and courteous. He quickly found the cause of my kitchen sink leak and repaired it. Thank you b

  • Review 191 (2024-10-24 - Rating: 5)

    Mike quickly located our leak and set us up for a sub slab repair the same day. We are very happy

  • Review 192 (2024-08-05 - Rating: 4)

    Very knowledgeable, really wanted to cover all areas that would bring the most benefit for our home.The only negative is it was too long for me to receive an evaluation. I expected this to take maybe an hour,he was there for 3.

  • Review 193 (2024-12-14 - Rating: 5)

    Seth was great to work with. He answered all of my questions clearly and was friendly as well as polite.

  • Review 194 (2024-12-30 - Rating: 5)

    The techs they sent out to do the work were knowledgeable, helpful and answered every question I had.

  • Review 195 (2024-07-14 - Rating: 5)

    Mario was our electrician. He got out to our house very quickly, was incredibly thorough and helpful in explaining our wiring situation and what could be done, and just an all around nice guy to have come out to your home. Would absolutely recommend MAC 5 for electrical based on my experience with Mario.

  • Review 196 (2024-08-05 - Rating: 5)

    Weve used Mac5 for several repairs on our new home from plumbing, electrical and HVAC. Everyone has been great, responsive and services have been reasonably priced. Would definitely recommend.

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