Rockford Heating & Air Conditioning

Located in Rockford, Illinois

Address: 1618 Magnolia St, Rockford, IL 61104, United States

Phone: +1 815-965-9494

Rating: 4.7

Services

Wheelchair-accessible car park
Repair services

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-10-17 - Rating: 5)
Had an energy saving heat pump and new furnace with the smart thermostat installed and an induction filter for my house. Very satisfied with Mike and his team of union workers installing the new equipment. Will save me energy and efficiency to go with my solar system using the new heat pump for heating well into winter. Very pleased with the company and knowledgeable about heat pumps in northern climates.

Review 2 (2024-11-01 - Rating: 5)
I had one of their employees come out to give me a second opinion on work another company said needed to be done on my furnace. I didnt catch the gentlemans name but he explained everything concisely and was very professional. I think from now on whenever I need maintenance or work done on my furnace or AC they will be receiving my business instead of the company I have been using.

Review 3 (2024-06-25 - Rating: 5)
Rockford Heating & Air is my go to for any heating or AC equipment, both new and servicing existing at my home and business. They installed a new AC and furnace at my home and provided a custom solution to handle a new addition I had built. Mike and Scott were very knowledgeable, responsive and professional is their solution. And when the AC went out at my business on Chestnut St on a 93 degree day, I called April and she had a technician out within two hours to take care of the issue for us. April is also a valuable asset to your team and I can always count on her and Rockford Heating & Air! Best in the business hands down! Thank you guys!

Review 4 (2024-07-30 - Rating: 5)
Expectations exceeded! Had a significant issue with cooling second floor. Mike determined there was a flow issue with the duct work of the zone system and reconfigured the ductwork. The price was very fair by the way. Also, referred us to Metro Insulation to add insulation to our attic. Between reconfiguring the ductwork and adding insulation, the temperature of our second floor is under control and down by 6+ degrees. Night and day difference.

Review 5 (2024-10-16 - Rating: 5)
Always polite and prompt providing annual maintenance. Prices are very reasonable. They even gave me pointers on using my hit-water furnace.

Review 6 (2024-08-24 - Rating: 5)
Rockford Heating are a group of real pros. Mike Buckner knows his products and the industry very well. He is trustworthy

Review 7 (2023-09-05 - Rating: 5)
We were so happy with everyone that installed our furnace and air conditioning unit. Excellent communication with Mike for the quote and scheduling. All the guys that worked at our home through out the entire project went above and beyond to do the job at a very high level. Thank you all for your detail to attention and great customer service.

Review 8 (2023-08-25 - Rating: 5)
I had my blower motor replaced and Mike the technician was patient, checked the outside unit to male sure everything was working properly and when asked if I should have the unit checked every year he explained to me that I should just to make sure outside coils are clean. I was impressed with him and his customer service skills. I will use Rockford heating and air in the future

Review 9 (2023-08-02 - Rating: 5)
I had my AC serviced today, it needed a new blower motor.. total bummer but The Tech Michael was so polite and helpful it made the whole situation better. Also, he was here within 45 minutes of me calling. Very pleased with the service.

Review 10 (2022-12-01 - Rating: 5)
When we moved into our house, we found holes in the duct work that needed repairs. We contacted Rockford heating and air to assess. Mike met with us within a week. During his inspection to give us a quote, he found so much more needing repair. We ended up having to reroute the entire duct work to the second story to improve air flow as well as adding an external vent for our gas dryer, as the current vent situation did not lead to the outside. Mike and the staff at Rockford Heating and Air helped develop a thorough reroute plan for venting the second floor as well as creating a plan for venting the dryer that did not include drilling though the foundation. Mike worked with our budget and the staff was respectful in our home - cleaning up after themselves each day. They also relocated our thermostat to a more desirable location. We highly recommend their work and will use Rockford heating and Air for all our hvac needs in the future.

Review 11 (2024-01-20 - Rating: 5)
Had my share of bad HVAC techs over the years as a homeowner and contractor. I would recommend & trust Rockford Heating & Air to do any residential or commercial projects right the first time.

Review 12 (2019-10-06 - Rating: 5)
Worked with Mike on an installation. Incredibly helpful and quick to answer any questions I had. Mike was able to get my order in stock quickly at a very competitive price. His knowledge of the equipment he sells is impressive. The staff in store were very friendly and quick to help with my needs. Very pleased to have done business with Rockford Heating and Air and would not hesitate to recommend. Now enjoying my new system - thanks again!

Review 13 (2020-06-13 - Rating: 5)
We live in a 100 year old house and recently needed the HVAC system totally replaced. After 3 quotes we went with Rockford Heating and Air Conditioning - despite not being the cheapest. Mike came to give us the estimate and he took his time assessing what we needed to have done and was the only one to discover that our cold air returns werent hooked up for the second floor of our home. We appreciated the attention to detail and we felt like he really knew our house and how to work with older homes. Yesterday Garth and Donny were at the house to install the new heater and A/C units and they were off-the-charts nice. They worked hard, efficiently, and when they left 5 hours later we had a new system installed by union workers. I took a look after they left and the workmanship is unreal. Everything looks so professionally wired/piped/finished. We cannot be more happy with our decision to go with Rockford Heating and Air Conditioning.

Review 14 (2018-04-29 - Rating: 5)
This business is professional, the technicians are prompt, courteous and knowledgeable and even the owner of the company was involved in overseeing the initial evaluation of our needs for our furnace replacement. I own a business, and this type of very high professionalism and competence is impressive. I recommend them very highly, as we have utilized numerous different vendors, companies and suppliers, both for our home as well as for our business. We will likely be having new air conditioning units put in soon, a year after the furnaces, and we absolutely will utilize them. Epitome of professionalism and just know how to treat people. The later is a rare trait in business, as profit rules, for most. 10 star, not 5 star!!! Anyone want to see how top notch products are sold and serviced with the CUSTOMER in mind? Try this business. Some reviews are phony. I promise you that this one is legit.I am not easy to please, either. Thanks to them, we feel secure we will be taken care of even in the worst of weather. In a world full of suspect profit driven companies, this one stands out as a cut above!!! David

Review 15 (2021-02-08 - Rating: 5)
My furnace blower bit the dust around 12:30pm today as i write this! Their tech showed up early and got my furnace running without a problem. I highly recommend these guys. The tech was laid back and very personable, he also knew his stuff!! A++!!

Review 16 (2023-04-13 - Rating: 5)
These guys came out to my house on the coldest day of December last year when my heat went out and fixed the problem. The price was fair and they even came back out after hours later after the furnace started acting up again. Ill probably have them instal central air in my house this summer

Review 17 (2023-04-22 - Rating: 5)
Came out in under a few hours and fixed our furnace. The tech was extremely polite and explained our options. Reasonable price and very professional.

Review 18 (2022-03-06 - Rating: 5)
I spoke with Mike at the main office and he was very accommodating, thoroughly answering all of my questions. I had some questions regarding installing a smart thermostat on my current system that was purchased from Rockford heating and air conditioning.

Review 19 (2024-07-05 - Rating: 5)
They replaced my heater and ac. I highly recommend their service.

Review 20 (2018-06-29 - Rating: 5)
Just had a furnace and air conditioning unit put in my home! Everyone at this company from the receptioninst to the techicians are polite and helpful. They are prompt, timely, professional and curteous. They went above and beyond with the installation and service. I would recommend this company to everyone. This is a legitimate excellent company that we are fortunate to have in our area. Thank you rockford heating and cooling!

Review 21 (2019-05-01 - Rating: 5)
Professional and HONEST! Love these guys!Ive had Mark...and now his Nephew repair or replace four complete systems. When the 1911 Kewanee Boiler went down with a leak in the middle of -10F temps in February, Mark made several trips back and forth from Rockford to our site to buy and install space heaters. That hydronic system functions flawlessly. Ive had RH&A install top of the line Carrier systems in 3 separate properties with awesome results. The quotes are $800-$1000 more for a complete system but with high quality installation and all the components made in the U.S.A. ....worth every penny!

Review 22 (2014-12-05 - Rating: 5)
I have a few properties in the Rockford area. I had received bids from other HVAC Contractors, but was unsatisfied. I talked to a few contractors (in other areas) I know and asked them who was good in Rockford. Rockford Heating & Air Conditioning kept coming up. I dealt with Mark, and he was the best. I will now be bringing all of my business to Rockford Heating & Air Conditioning in the future, and strongly recommend you do the same.

Review 23 (2020-06-12 - Rating: 5)
After calling a handful of HVAC companies, Rockford Heating & Air Conditioning (RHAC) came through big time. Our AC bowed out around Memorial day so we were struggling mightily. One call to RHAC and they took care of us from the beginning. Mike was professional, courteous, and very helpful in answering all my questions. He even gave me a quick HVAC 101 lesson regarding my house!Mike and the team at RHAC worked around my schedule and even offered different options that suited our budget. I couldnt ask for a better experience and will recommend them to our friends and family. We are grateful to have done business with you!

Review 24 (2021-03-26 - Rating: 5)
From April in the office to Mike performing the service, this company continues to keep our HVAC running smoothly. They have also recently attached a GPS Ion system to our HVAC to help keep our family healthy. They go out of the way to take care of us.

Review 25 (2024-06-25 - Rating: 5)
We have used them a few times and they have done great work and their pricing has been better than other local companies. I had a bit of an issue with a recent experience, and the owner called personally and rectified it. Very impressive customer service.

Review 26 (2017-11-16 - Rating: 5)
I was told by “Temperature Drs” that my furnace couldn’t be repaired & the owner Marcus tried to sell me a “whole house system” for $9600.00. Rockford Heating & Air had my furnace up & running within 15 minutes of walking through my door saving me THOUSANDS of dollars!!! They earned my business for life.

Review 27 (2022-11-20 - Rating: 4)
Good service knowledgeable fair price recommend. If you need it done right the first time call them. The reason for not 5 star. Just to build on. Otherwise 5 star.

Review 28 (2023-07-04 - Rating: 5)
They took real good care of us on the day before the 4th july i wish i could of thanked the tech better went above and beyond to help out with the A/C with a house full of kids

Review 29 (2022-05-12 - Rating: 5)
Worked with Garth. He came out well after business hours even though their schedule was packed. Nice people, flexible hours and easy to work with. Price was fair.

Review 30 (2021-06-12 - Rating: 5)
Good prices honest friendly and great work which they did handyman services as well. It would be nice that a established business you can trust cant do more of the services a homeowner needs.

Review 31 (2024-03-08 - Rating: 5)
Awesome shop!! Best prices anywhere,, installers are PROs. Wouldnt shop anywhere else!!

Review 32 (2023-09-01 - Rating: 5)
A great, local company. Exceptional knowledge on our boiler and retrofitted our A/C. Can’t recommend them enough.

Review 33 (2023-11-27 - Rating: 5)
Almost 100 years of excellent service, if you count when it was Rockford Sheet Metal. I might have a bias, though.

Review 34 (2019-03-17 - Rating: 5)
Recommended to us, and for good reason. Prompt, friendly service. Very cost conscious. Helped us save significant money on our repair. Good people.

Review 35 (2020-12-08 - Rating: 5)
They were professional and super friendly and fixed the problem fast and easy too. Definitely will use again if needed and will recommend to friends and family. Thank you so much

Review 36 (2022-01-15 - Rating: 5)
They were very good very good on time very polite A little high priced but thats what you pay for a Union shop overall overall they did a great job

Review 37 (2021-12-29 - Rating: 5)
Professional and courteous. Got the job done swiftly. Would definitely use them again.

Review 38 (2021-11-14 - Rating: 5)
I made a mistake and gave them one star, I confused them with a Michigan company. Ive never used this company. My apologies.

Review 39 (2023-11-16 - Rating: 5)
We have two furnaces, one of them went down. Had 3 companies out. If I had not contacted RHAC and spoke with Michelle, their awesome office manager, it would of been at least a 30k mistake.It was diagnosed by the technician, MJ, within 10 minutes, turned out to be a clogged drain so the pressure switch was stuck. (Yes, duh to me for not cleaning it) The 2 prior companies had predetermined I needed new everything.MJ explained it all in detail, informed me about a 20 year Carrier warranty on the heat exchange for when that goes.Not brainer to at least have them out.

Review 40 (2022-09-03 - Rating: 4)
Very prompt with the best solution for our ac unit!! Cool again!!

Review 41 (2021-01-21 - Rating: 5)
Verrrrrry prompt and excellent service!!! I would recommend them to everyone.

Review 42 (2021-03-16 - Rating: 5)
My furnace blower motor went bad, but I had other issues with my system. Called Rockford Heating & Air, and had Mike come out to quote me a new system. Mike was friendly and very helpful targeting my previous problem of poor heat and air in living room where the thermostat is. We decided to add a register to my living room, and redid the plenum to increase airflow & replace with a new 96% efficiency Carrier Furnace and Air Conditioner. Technicians removed old system later part of one day, and installed the new system the next day. So far very pleased with the furnace, and how well balanced the house is now in regards to temperature. Thank you!

Review 43 (2022-01-09 - Rating: 5)
Professional and honest. I was having problems with my furnace after hours. I called three other companies hoping someone would call back. After about 3 hours of waiting I decided to call Rockford HVAC. I was caught off guard when someone answered, an actual live person. He was very kind. He took my info and within 15 minutes I received a call from Scott the technician. He arrived about 20 minutes later. Also very kind and professional. Scott had my furnace up and running within an hour. He even took the time to answer all my questions. I learned quite a bit. Scott was very personable and so easy to talk to.He was awesome!. I am so impressed with him and I can honestly say it was a great experience. None of which Ive had with HVAC companies in the past. I highly recommend Rockford Heating and Air. Youll be glad you called. I sure am!

Review 44 (2019-08-08 - Rating: 4)
Terrible service. They said “well you need to find the leak so we can repair it. O by the way let’s get your AC charged and not bother with the leak.” Worst service I have ever experiencedThe owner did call me and offer me a reduced rate and did apologize for the service. That is something I don’t see a lot of in services anymore. I do appreciate it.

Review 45 (2020-08-19 - Rating: 5)
Just order service today， Scoot and his team worker are great！ Very professional and quick to find the problem, and then quickly fix it!

Review 46 (2023-08-12 - Rating: 5)
Called and within an hour a tech was at my house! Fixed the issue right away. Very friendly! He even gave me maintenance tips.

Review 47 (2015-03-29 - Rating: 5)
Professional and very helpful! Spent the time to help me over the phone. Wouldnt hesitate to use them again, in fact have their info posted on my furnace.