Nichols Electric and Plumbing

Photo of Nichols Electric and Plumbing

Located in Rochester, New York

Address: 1387 Brighton Henrietta Town Line Rd, Rochester, NY 14623, United States

Phone: +1 585-580-2102

Rating: 4.9

Services

  • Appointment required

Categories

  • Electrician
  • Contractor
  • Handyman/Handywoman/Handyperson
  • Plumber

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-12-18 - Rating: 5)

    Justin was right on time, very professional, and polite. All of his work is very neat and organized. He explained everything to us and made sure we had no questions before he left. We are extremely pleased with his work! He is an absolutely stellar employee working for a stellar company!! I will choose Nichols every time!! below are the before and after pics!

  • Review 2 (2024-12-17 - Rating: 5)

    I had a fantastic experience with Nick Hance and his team when they installed two chandeliers in my home last month. They were professional, knowledgeable, and took great care to handle the chandeliers gently. Their attention to detail was evident, and they made sure to clean up thoroughly once the job was done. I’m very pleased with their work and highly recommend their services!

  • Review 3 (2024-11-21 - Rating: 5)

    My experience with Matt this past Monday was really excellent. I had an older sub panel box that was due for new breakers. He was in an out - with two replaced outlets on top of that - in about an hour. Matt was patient, kind, and enthusiastic about his work, and took the time to explain my different options for solving my issue. He also took a gander at my main panel and talked to me a bit about future projects Id like done. I really appreciated his attentiveness and generally cheerful attitude throughout. Reasonable pricing and on time for our appointment. Ill definitely be using Nichols again!

  • Review 4 (2024-09-18 - Rating: 5)

    Very pleased with Nichols – our first experience with them was for electrical work so we returned to them for a plumbing job. Their rep, Tyler, was very personable, and worked quickly, neatly and was finished within an hour.

  • Review 5 (2025-01-03 - Rating: 5)

    Ben arrived on time. He was very polite, knowledgeable, and explained everything step by step what he was going to do. When he finished the repair, asked if we had any questions. He also said if we need an adjustment to give a call and he will come back. Awesome job he did for us and he is an awesome guy. Thank you Ben. Rosette and Ray

  • Review 6 (2024-09-27 - Rating: 5)

    Im really happy I went with Nichols for a small basement project. Tim came out for the initial estimate and was a very friendly guy. Matt was here for the service work and he was great. Again, very friendly, knowledgeable, and professional. The work was quick. He walked me through everything he planned to do before the install and then again after it was complete. Very thorough. I also appreciate the little things that Nichols does like communicating video email, text, and phone, as well as sending profiles of the workers who are coming to your house. Would definitely recommend this company.

  • Review 7 (2024-12-24 - Rating: 5)

    A wonderful experience to an urgent plumbing problem: prompt, efficient, and friendly. Why is this wet? is the *worst* question a homeowner can ask, because it almost never leads to a good answer.Theyre the best plumbers in the area. We have an older house and therefore a lot of weird plumbing issues. Nichols has always be great to work with. This was not our first plumbing problem, and it probably wont be the last. I really appreciate that their fixes stay fixed: every new problem in our house is legitimately a new problem, and not a recurring issue with the same pipes.

  • Review 8 (2024-11-21 - Rating: 5)

    Called Nichols for a couple of different plumbing issues, they were able to come out and fix the same day. Great communication from their team throughout the whole process including updates on their arrival tome. They also gave transparent pricing and options throughout. Hess was awesome!

  • Review 9 (2025-01-04 - Rating: 5)

    So pleased with the speed and quality of service I received from Nichols Electric. Ethan was here within 90 minutes of my original call, fixed the issue and also gave me some recommendations on correcting other electrical issues. Will definitely use them again!

  • Review 10 (2024-10-04 - Rating: 5)

    From estimate to execution, everyone I interacted with at Nichols was amazing - friendly, patient, and knowledgeable. Beyond their excellent customer service, the work was done quickly, with no disruption to my day, and most importantly to me, extremely neat. I am very particular about how things in my home look, even behind-the-scenes things like wiring and plumbing. Matt and Nate made everything look perfect; they took time and effort to ensure what they were doing not only functions well, but looks good. I appreciate that so much, and often find it rare for other companies to put in that kind of effort. I will definitely use Nichols for any future electric or plumbing needs and would highly recommend them to others.

  • Review 11 (2025-01-02 - Rating: 5)

    Joel was excellent to work with. Very professional and super courteous.Estimates for future work were WAY TOO HIGH. I can sort of understand a standard service charge, but the labor rate structure and non-negotiable is prohibitive to any further work.

  • Review 12 (2024-10-15 - Rating: 5)

    My experience with Nichols Electric was GREAT, right from the start when I called them. I spoke with Sara(h?) who was SOOOOOO nice, personable, friendly and knowledgeable, and she set up the appointment for a Generator hook-up for our home. Then Tim came out to estimate the work to be done, and he was Excellent, professional and thorough, giving me (2) detailed estimates, per my request (One with and one without supplying the generator). Next Matt contacted me to do the work. Again, he was Excellent - Polite, professional, and answered all my questions. He and Mike (also great!) arrived to install the equipment, and test it, making sure to answer any questions I had, and taking the time to explain things to me in detail. They even did all the little things, like wearing shoe covers every time they came inside the house, without me or my wife having to ask them.It was clear with ever person I spoke with or met with at this company, that having a happy customer is their highest priority. For this project, I only used their Electrical services, but if I need Electrical or Plumbing services in the future, Nichols Electric & Plumbing is definitely the place I will go! They do great work at a fair price, and my wife and I are very happy customers!...

  • Review 13 (2024-09-17 - Rating: 5)

    Very impressed with the work Joe did replacing our old toilet. He was courteous and professional. Kept me updated on the process, and got the job done faster than I expected.When I called Nichols the woman I spoke with was very helpful. And it was easy to schedule the appointment. I would definitely use them again.

  • Review 14 (2025-01-02 - Rating: 5)

    Joel was very knowledgeable, professional & personable. He called before he came out and arrived when he said he would.I would definitely recommend him & Nichols Electric & Plumbing! We’ve called on them multiple times.

  • Review 15 (2024-12-31 - Rating: 5)

    Very happy with our laundry room and other plumbing and electrical work. Hess and Joel, and Nick and Nate were very professional and courteous and really took the time to explain and answer any questions We would definitely use them again in the future.

  • Review 16 (2024-11-14 - Rating: 5)

    We had a great experience with Nichols. Tim who came out to quote the work we wanted was excellent to work with and very thorough, and Ben who came out to complete the work was excellent as well. Everyone did a great job of explaining everything in detail. We would definitely hire Nichols again for future electrical work.

  • Review 17 (2025-01-06 - Rating: 5)

    Ethan was kind and very knowledgeable. He gave me all of my options and really went above and beyond to ensure I was getting the services that I needed. I am a repeat customer and will continue to use Nichols Electric and Plumbing for future services.

  • Review 18 (2024-12-24 - Rating: 5)

    This was the first time I used Nichols for a plumbing job and I did so based on the many positive reviews online. Excellent and timely service and professionalism! Joel also did a great job explaining the work that was done and ensuring that we were satisfied.

  • Review 19 (2024-11-09 - Rating: 5)

    Had a generator plug installed. I Couldnt be happier with the experience from start to finish. It’s obvious that the company has put a strong focus on customer service. Caleb was the tech who did the work and he was amazing. Strongly recommend Nichols to everyone!!

  • Review 20 (2024-12-07 - Rating: 5)

    We are so pleased with Nichols Electric and the service from Matt Metzger. They gave us next day service for a circuit outage in the garage. Matt was efficient, knowledgeable, friendly and professional. An estimate and full explanation was provided up front. The repair was handled quickly. We highly recommend!!

  • Review 21 (2024-11-08 - Rating: 5)

    Joel did an excellent job! He was professional and let me know when he was going to stop by. He explained their warranty and how everything worked after the job was done. My husband and I have used Nichols before and have been very happy with their work and this time was no different!

  • Review 22 (2024-11-13 - Rating: 5)

    Justin did a great job installing my new bathroom light fixture. He was knowledgeable and answered questions. I had a few more questions after he left and the very next day Steve Nichols called me personally and addressed any concerns. It doesn’t get any better than that. If you want quality and the best techs in the industry I’d highly recommend Nichols electric

  • Review 23 (2024-12-18 - Rating: 5)

    I called Nichols to unclog my kitchen sink. I was gracious that I was fit into the schedule. Joel called me when he was on the way. He was polite and respectful the the entire visit. He explained to me his strategy for assessing my problem. Once the problem was assessed Joel explained to me my options and the steps involved for each. He let me choose what worked best for me. He was quick and efficient. I am thankful he was able to fix the problem.Thank you!

  • Review 24 (2024-11-12 - Rating: 5)

    Matt was highly professional, yet personable, friendly, and informative. He worked quickly and efficiently, and other than the newly installed outlets and surge protector unit, left no trace that he was here - great cleanup. We will be having Nichols back for additional work in the future.

  • Review 25 (2024-12-03 - Rating: 5)

    Ben was very professional. Called to let me know he was on his way. Very concerned about not walking on carpet with wet boots, very polite, and, really knew his and did his job well. Taught me how to use the new apparatus he installed and was very patient throughout the whole procedure. Went above and beyond with making sure all electrical needs were fulfilled. Ben is a real asset to your company. I recommend him highly.

  • Review 26 (2024-12-27 - Rating: 5)

    I have used Nichols services for both electrical and plumbing issues. Through the years they have sent at least 4 different technicians to solve my problems concerning my 72year old home. Each was professional, knew their job and were also respectful of me and my home.

  • Review 27 (2024-12-13 - Rating: 5)

    Tyler was awesome! Not only did he address the problems which made us require a plumber but he also went into extra details about things to look out for with various other potential plumbing issues throughout the house. For a relatively new home owner, this was invaluable information!

  • Review 28 (2024-12-23 - Rating: 5)

    Hess was respectful, informative, and prompt. We recently moved into an older home and have a handful of projects that we were hoping to get done. Hess took his time looking at each project to give us a plan of action and which projects to group together. He replaced an outlet and a bathroom exhaust fan and we are so happy with the updates. Moving forward we will be requesting Hess for all future jobs.

  • Review 29 (2024-10-25 - Rating: 5)

    Had an issue with a sparking outlet in our home and Nichols had someone available to come out within an hour. Matt was great, diagnosed the problem quickly and got it fixed up in less than half an hour. He was thorough, confident, professional, and personable. He made a few suggestions of how we can improve some other areas of our electrical system but didnt push anything. Highly recommend.

  • Review 30 (2024-08-09 - Rating: 5)

    Hess Harden did a superb job. He was efficient, thorough and quick - explained each detail and gave a perfect end result. Hes one of the top professionals in Monroe County in my opinion. Nichols Plumbing also is a great firm. They pick up for phone right away, gave a very quick scheduling and communicated clearly on every step of the way. A great company!

  • Review 31 (2024-11-18 - Rating: 5)

    So, my garbage disposal decided to leak and I called Nichols Plumbing and Electric, my technician name was Tyler and was a knowledgeable, professional and very respectful young man. From my first phone call with this company until the completion of the project , I was impressed. Definitely will recommend this company. Also, punctuality, reliability and keeping you informed with the arrival time is another important factor that makes it easier to see why I really like this company.

  • Review 32 (2024-09-05 - Rating: 5)

    Nick notified me he was on his way. He was patient and listened to my questions. His answers were clear and I felt comfortable with him moving forward with the job. He was knowledgeable, professional and systematic while doing the work. He reviewed everything before he left. I had a great experience having work done by Nichols Electric. I highly recommend them. Thanks Nick!!

  • Review 33 (2024-11-27 - Rating: 5)

    Nichols was a great service to work with. Joe, our plumber, was super knowledgeable, didnt provide any pressure to upsell, and provided options on how to complete the service - all very appreciated. Joe even put up with me sticking around and asking questions while he worked! Would definitely work with Nichols again.

  • Review 34 (2024-11-08 - Rating: 5)

    Custom job expertly done. My son had work done by Nichols Electric and Plumbing and recommended them to me. From first contact with office staff to the finished job, everything went exceptionally well. Electricians, Ben, reviewed everything with me before and after the job was done; and, Hess, was able to stop in and lend an assist. I highly recommend this company and their top notch electricians, Ben and Hess. Thanks, guys!

  • Review 35 (2024-09-09 - Rating: 5)

    This is the second service we’ve done with Nichols and their whole team is consistent with explaining the details of each project to us. We had two fairly major projects done with our panel and a generator hookup, and we feel that we have a good understanding of the work done thanks to how well versed everyone is with their work.The team is clean and organized and is very transparent during projects as to what they’ll be doing if they need to drill through or run lines anywhere they didn’t initially anticipate.

  • Review 36 (2024-12-18 - Rating: 5)

    This is my second time using Nichols. I’ve been very impressed with their service so far. My Technician, Hess, was great. He is personable, polite, and professional and figured out my plumbing issue quickly.

  • Review 37 (2024-12-16 - Rating: 5)

    Tyler was very friendly, respectful, affable, skilled, and knowledgeable. He remedied a toilet problem from another plumbing company in my new build and their faulty installation and product. I was hoping to have a different experience with Nichols and I did through Tyler and his expertise. He was able to identify the problem immediately and was warm and kind along the way. Thank you so much, Tyler; thank you Nichols!Sincerely,Dr. Jacque

  • Review 38 (2024-01-26 - Rating: 5)

    Nick Hance was professional and accommodating right from the reminder call before showing for a generator interlock install. He even offered to pickup a coffee or other beverage on his way. Once he got here, he promptly reviewed the project and was very flexible in changing the plan. Im pretty OCD so I like clean and straight. Nicks work was a breath of fresh air. Great QUALITY work! This is the second job Nichols has done for me and they dont disappoint. Keep up the great work guys!

  • Review 39 (2024-11-23 - Rating: 5)

    UPDATE: 11.22.24Hess returned exactly one month after providing the initial quote to complete the job. In three hours, he replaced four ceiling fans, a dozen wall switches, and installed a surge protector. Before starting, he reviewed the job ticket and double-checked to ensure he had the correct dimmers as requested. Once the work was done, he conducted a quick walkthrough, explaining the completed tasks and providing an overview of the surge protector and its functionality.He made the task look effortless, showcasing his expertise and mastery of the craft. A job well done! I highly recommend Hess and Nichols Electric.———————————I had a DIY disaster trying to upgrade a traditional light switch to a smart switch. After three local electricians were too busy to even return my call, I reached out to Nichols. They booked an appointment for the following week—no job is too small for them.Hess Harden and his partner, Nate (I apologize if I got the name wrong), were clear in their communication, efficient, and quickly fixed the issue. Although the initial call was to troubleshoot just one switch, their professionalism convinced me I can trust them to handle replacing the second smart switch as well.Great job! I highly recommend them!

  • Review 40 (2024-10-24 - Rating: 5)

    We have had Nichols at our home for several electric and plumbing jobs, and they have always done a great job. Today, Matt came in to diagnose and fix an outlet and to install a light fixture in the garage. It didn’t take long before he was able to figure out why the outlet was not getting power. He fixed it and installed the light fixture very efficiently. And he was very professional.

  • Review 41 (2025-01-03 - Rating: 5)

    Joel Bodder of Nichols Electric and Plumbing, texted me his arrival time and walked me thru all the repair he would perform. 4 hours later he walked me thru everything that was completed and made sure I knew how to use the master water shut off, the new toilet, bidet, and new faucets and sink drain. Very transparent and finished on time. Took away the old toilet and left the bathroom and vanity nice and clean. Highly recommend his work. Friendly young man. Pleasure to have him in our home doing repairs.

  • Review 42 (2024-11-19 - Rating: 5)

    Ethan went through everything per our plan. He was thorough and very pleasant to deal with. He handled several additional issues quickly and efficiently. Cant beat service with a smile, especially when its such high quality service.

  • Review 43 (2024-10-02 - Rating: 5)

    Caleb did a fantastic job here today. He is a very polite and friendly young man. He is also efficient and knowledgeable. He did a great job walking my wife and I through the software steps to link our doorbell to our phones. We would have struggled otherwise. His workmanship is excellent. It was a pleasure having him here today.

  • Review 44 (2024-11-01 - Rating: 5)

    My experience with Nichols Electric was nothing but great, Joel took the time to understand my needs and concerns about the job that needed to be done. He came out, took a look and he had an estimate ready for me same day. I love the work that was done and thankyou so much again.

  • Review 45 (2024-11-14 - Rating: 5)

    Nichols Electric & Plumbing always does a wonderful job. Clear communication, fair pricing, and great customer service. Joel & Hess were our expert technicians. They were both great to work with, and they both did great work.

  • Review 46 (2024-11-04 - Rating: 5)

    Hess was a prompt, professional, knowledgeable and very pleasant young man. I live in an older home with many hidden surprises in its walls. He removed an old wall light fixture and installed a new modern ceiling fixture all with new wiring and switches. I’m very pleased and will definitely hire him(Nichols) again.

  • Review 47 (2025-01-02 - Rating: 5)

    Professional, courteous, competent. I’ve worked with Nichols several times now on my 1912 Rochester house and they’ve been great. Highly recommended.

  • Review 48 (2024-12-17 - Rating: 5)

    Wonderful customer experience. Joel was professional, friendly and highly knowledgeable. His specialized expertise is a true asset to Nichols Electric and Plumbing. I highly recommend this company for all of your electrical and plumbing needs!Susanna

  • Review 49 (2024-09-09 - Rating: 5)

    Nichols Electric and Plumbing is absolutely wonderful to work with every time. Joe came out and did our plumbing inspection. He made the process so easy and quick while still being thorough. We really appreciate the peace of mind that comes with having their professional assistance!

  • Review 50 (2024-11-02 - Rating: 5)

    Nick did an excellent job. Very professional appearance. Anytime he had to go to his van for part, he always made sure he put his shoe covers on before entering the house. Very appreciated by us. Very polite. Explained everything needed. Clarified the bill so it was easily understood. Very knowledgeable about the work needed. Cleaned everything before leaving. Very nice young man.

  • Review 51 (2024-11-25 - Rating: 5)

    Joe is punctual, super friendly, and extremely knowledgeable. He could have totally over sold me something I was interested in, but he explained everything and answered all of my questions and I was able to make a much more informed decision. Honesty a wonderful quality and Joe is a man of his word!

  • Review 52 (2024-08-16 - Rating: 5)

    Nichols Electric and Plumbing is very professional! They treat their customers well!I called the office to schedule an appointment for plumbing services on my waterline.I spoke with Sarah to schedule a service date. She was friendly, courteous, and treated me as a valued customer! Thank you Sarah for your kindness! I can share these same compliments about Joel. He was friendly, professional, and explained the estimated costs for the required services, overall Im completely satisfied with Quotes. Joel was kind in bringing me a courtesy cup of tea. Thank you Sarah, Joel, and Nichols Electric and Plumbing for making today an excellent customer service experience!

  • Review 53 (2024-12-16 - Rating: 5)

    Joel replaced a shut-off valve and tank fill valve quickly and professionally. He arrived within 2 hours of my initial call for service. Typical courteous and efficient service from Nichols Electric. This might be my 6th project with Nichols. Highly recommended.

  • Review 54 (2024-08-28 - Rating: 5)

    We have had a few items that we needed help from Nichols for. Matt has been the professional to assist us each time and we are very grateful. Not only does he take the times to answer my (many) questions, he’s also willing to talk about different options and really listened to what our overall needs were so we could find the most economical and efficient ways to meet them are. Absolutely recommend Nichols, Matt in particular, whether it’s for routine work or if in a pinch!

  • Review 55 (2024-08-26 - Rating: 5)

    My experience with Nichols was excellent from start to finish. They were the first of five companies to call me back when I was initially looking for a quote on a tankless water heater. They were courteous, got an estimate scheduled for within the week, and even waited as I shopped around with other installers. They were on top of every item when it came to install day: I had a point person to call if I had questions or wanted services added prior to my appointment, I received text and email reminders prior to my appointment, and the service technicians were absolutely amazing. They were knowledgeable, friendly, efficient, and always willing to explain all work to be / that had been completed. I will be a customer for life, that’s for sure!

  • Review 56 (2024-09-25 - Rating: 5)

    Caleb was great. He showed up on time and was so polite and courteous. He figured out what our problem was and changed out the problem outlets. He installed five ground fault outlets in our kitchen and bathrooms, rewired and installed switches for our family room ceiling light and fan and installed a whole house ground fault. I highly recommend him and will definitely use Nichols in the future.

  • Review 57 (2024-12-10 - Rating: 5)

    Justin was extremely professional, courteous, and easy to talk to, and he went above and beyond to sort out the issue I was having. I’m very happy with the service he provided and would recommend him and Nichols to anyone.

  • Review 58 (2024-11-11 - Rating: 5)

    Ben was courteous and efficient. He did a fantastic job installing our EV charger and I would highly recommend him. Everyone at Nichols was easy to work with throughout the experience. Highly recommend.

  • Review 59 (2024-11-08 - Rating: 5)

    Nichols Electric and Plumbing was great! Our technician was informative and professional and installed our ceiling fan quickly. We will definitely use them again for any of our electric or plumbing needs.

  • Review 60 (2024-08-20 - Rating: 5)

    Hess Harden and Joel of Nichols Electric and Plumbing did a wonderful job. They were very knowledgeable and professional. They worked well together. They cleaned the area where they worked and were careful of my property. They were very congenial and explained everything they did to my satisfaction. The price was on par. I will use their service again. Highly recommend.

  • Review 61 (2024-11-08 - Rating: 5)

    I was very impressed with Nichols Electric and Plumbing. I am a first time customer. After this excellent experience, I will definitely be a repeat customer. Thank you Justin and Ethan!! They were respectful, friendly, professional, and very knowledgeable.

  • Review 62 (2024-10-12 - Rating: 5)

    Justin and Nate did a superior job for us. They troubleshot why my pond pump wasnt getting electricity. Throughout the time they were here, they were curtious, friendly, professional, and thorough. Justin explained all options and pricing before he began work. They replaced 2 outdoor outlets quickly. I am extremely pleased with their overall service and company culture.

  • Review 63 (2024-11-21 - Rating: 5)

    I have used Nichols in the past (on several occasions) for both Plumbing and Electrical work, excellent service, and great outcome each and every time; so, when I had this most recent plumbing need, I schedule from their Plumbing division. My technician assigned was Joel B. he was also quick to advise of a quote and explained what needed to be done. Joel was quick and efficient, with a friendly smile and extreme professionalism.They may not be the cheapest, but you get what you pay for and that is reliable service, with a quality outcome. I highly recommend them!

  • Review 64 (2023-09-19 - Rating: 5)

    Absolutely amazing experience with Nichols. From the estimate with Tim explaining everything clearly and concisely. Also making great recommendations. The workers Ethan and Andrew couldn’t have been nicer and more professional. Great work Nichols Electric & Plumbing.

  • Review 65 (2024-11-18 - Rating: 5)

    Joel was very professional and did a great job replacing my kitchen faucet! Id definitely use Nichols in the future as they are very thorough in their communication process, setting expectations and follow through.

  • Review 66 (2024-12-02 - Rating: 5)

    Hess was great! Replaced our leaking water heater same day, super quick and professional. Definitely recommend Nichols, especially if Hess is the technician!

  • Review 67 (2024-08-29 - Rating: 5)

    Justin was very professional, very congenial and very knowledgeable. It was a pleasure having him here. He explained everything that he was going to do, gave us four options, He did not rush or pressure us. He is probably one of the best service people we’ve had at our house. We would highly recommend him and your company.

  • Review 68 (2024-07-31 - Rating: 5)

    Caleb was wonderful. He was professional and courteous and he explained everything clearly and gave me options on what should be done and what was optional. I wouldnt hesitate to call Nichols again and as a matter of fact they are coming back to help me with some plumbing problems Im having. Great people!

  • Review 69 (2024-09-20 - Rating: 5)

    Nick provided great service on a light fixture installation and repair on outdoor outlets. Professional, punctual, and prepared for the job. I would highly recommend Nick and the Nichols team for any electric work in your home. Thanks for a job well done.

  • Review 70 (2024-09-05 - Rating: 5)

    Ben came out and gave a quote for a new bathroom fan and to fix a doorbell. He went over pricing, and helped me make the best choice. Went ahead and had him do the work and he had both done in a little over an hr. Very respectful, cleaned up after himself and genuinely seemed happy to help. He offered prior to leaving helping with anything else I may have needed. I give 5 stars and will definitely use you again for any future needs.

  • Review 71 (2024-11-01 - Rating: 5)

    Today I had an outlet installed, to accomodate the Washer/Dryer I recently purchased. My technician (Ben Thomas)was AWESOME!! FIVE STARS!! If i could give him TEN..i would!! Not only was he professional & knowledgeable, but alsovery courteous (offering coffee/tea & hebrought his own floor mat; to avoid gettingdebris on the floors AND he had shoe covers)! I was very impressed! Going forward, i have upcoming projects(sensor lights, etc..) and i WILL be requesting him! Hes an asset to theNichols Co. THUMBS UP!

  • Review 72 (2024-10-28 - Rating: 5)

    My husband and I have been really happy with both the plumbing work and electrical work done by Nichols! Tyler has been wonderful and when we had a problem after the work was done, he came back to correct it promptly. Terrific job- we will use them again!!!

  • Review 73 (2024-10-01 - Rating: 5)

    I was very pleased with the service I received from Nichols Electric, specifically Ethan M., my technician. He was polite, efficient, knowledgeable and presented me with different options to fit my budget. I’ll definitely use this business again, when I have the need.

  • Review 74 (2024-08-29 - Rating: 5)

    Joel was exceptional. He was courteous and knowledgeable. He got to what the problem was with my under-the-sink leakage in short order, and pointed out some installation errors as well.He gave me 3 different repair options. He got done with the job right when he said he would. Highly recommended!

  • Review 75 (2024-10-16 - Rating: 5)

    Dan Nichols was the technician . Very personable and efficient . His time management allowed him to finish within the time allowed. One thing I must add , as he had finished and processed the payment he asked if there was anything else and I said yes. He completed the task with a smile. A big thank you to Dan!

  • Review 76 (2024-08-15 - Rating: 5)

    Great job by Joe and the team at Nichols plumbing. We hired them to install a gas line as we were converting to a gas stove. We had to reschedule a couple of times due to illness, and they were very accommodating with get to new dates both times. Joe called us about :30 minutes into our arrival window to let us know he was 15 minutes out. He arrived right on time and did quick and efficient work. A job well done!

  • Review 77 (2024-10-12 - Rating: 5)

    Nick from Nichols Electric was awesome. He was very knowledgeable and explained everything that needed to be done in full detail. He was very professional and respectful and provided all of the service that needed to be done. I will definitely contact Nichols Electric for any future needs and will refer them to family and friends.

  • Review 78 (2021-04-23 - Rating: 5)

    Joe from Nichols moved our washer and dryer to a new location in the basement and removed and capped off some old gas pipe. He came up with a great plan for new gas lines, water lines, and had to cut into 4 cast iron for a stand pipe. He did absolutely terrific work! Very professional, clean looking job, done on time at a reasonable price. We highly recommend Joe at Nichols and will be having him back for additional work.Update:Had Joe Brennan back to install a back up sump pump and a pressure reducing valve after Lisa managed to fit us into his schedule on short notice. There was a tiny pin hole leak in the outlet PVC that Joe came back to repair IMMEDIATELY. Its reassuring to know these guys really stand behind their work.We then had Justin change our panel box the following day. We were a bit anxious because it was near freezing and snowing. A house without power in winter conditions can quickly turn bad. Justin was done in about 5 hours with absolutely no problems. And, hes meticulous - beautifully dressed panel box with 38 circuits, lots of old wire that he made look like new.Needless to say, we went all in with Nichols Electric and Plumbing. Great choice for us.

  • Review 79 (2024-07-20 - Rating: 5)

    I recently had plumbing and electrical services done with Nichols. In both cases, their techs were very professional, explained their work clearly, and handled my needs thoroughly. They were also very transparent about pricing, and provided me with multiple options to choose from without pressure.Since I am in my first year of owning a house and expect to call them again as needs arise, I chose to try out their Gold membership. It seems like a good deal to have them perform a more thorough home inspection with the cost of membership, since I already know that my home has some quirks that will need to be uncovered and addressed.On my final note, scheduling my appointments with them was very easy and they texted me professional photos of their technicians ahead of each visit so I knew exactly who I should be expecting. If you have a family or are wary of letting strangers into your home, this is a nice reassurance. Their techs were also in proper uniform with clearly marked vehicles.This was my first time calling Nichols, but its clear why they have so many positive reviews.

  • Review 80 (2024-09-06 - Rating: 5)

    The Nicholas Electric and Plumbing team did amazing work. I called the office at 1:30pm on a Friday, the office team did everything they could to find a spare electrician and they were able to connect me with Justin by 1:45pm and he was right around the corner and made it to my home by 2:15pm. Justin was extremely professional and informative. I did not have an easy/standard repair and he was still able to diagnose and fix my issues by 3:00pm. I could not be happier with my experience with this team. I highly suggest Nicholas Electric & Plumbing to be your first call when you are in need!

  • Review 81 (2024-09-27 - Rating: 5)

    First time using an electric company in Rochester after moving into town. They offered a fair quote with great ease of scheduling. On day of install the team was polite, tidy, fast and thorough. We will definitely use Nichols for our future electric needs.

  • Review 82 (2024-10-11 - Rating: 5)

    Hess was great! He came right out when I called for service and completed the job the same day. He was knowledgeable and knew exactly what to do to fix my problem. Very pleased with the service! Will definitely call again if I need something else done!

  • Review 83 (2024-09-09 - Rating: 5)

    Most highly recommended young man! Courteous, mature, respectful and relatable. Any firm that hires a young man like Caleb would recognize instantly that they got very lucky. As a result I added Nichols electric to my go to list of contractors. Caleb earned the company many future referrals!

  • Review 84 (2024-11-13 - Rating: 5)

    Dan was polite, informative, careful, neat, and professional. If ever we need an electrician again, Dan Nichols is our guy. His service was impeccable

  • Review 85 (2024-09-10 - Rating: 5)

    Nichols employee Ethan & partner was back to help me figure out a minor problem with our new light switch that is paired to two other identical switches. He identified the master switch and all ended well in less than ten minutes. He made sure that it was fixed before he left. He is very personable and a great electrician! Thank you Ethan & co.

  • Review 86 (2024-08-06 - Rating: 5)

    I would highly recommend Nichols Electric & Plumbing. Easy company to work with. Tyler was the plumber who completed my job & was excellent. High communication about the issue & repair, and was able to get the job done. Will definitely call them again & request Tyler for any future plumbing needs.

  • Review 87 (2024-07-27 - Rating: 5)

    We’ve used Nichols Electric for multiple projects over the years and we are always impressed with the results. Dan was efficient, professional, and courteous. They arrive when they say they will and provide dependable and reliable service. I highly recommend them.

  • Review 88 (2024-11-04 - Rating: 5)

    Had Joel from Nichols out to replace our leaky garbage disposal. He did a great job explaining everything including pricing upfront and walking us through the work he would do. Did good work and reviewed everything with us at the end. Appreciate the service and everything was great! Will definitely use Nichols for our plumbing and electrical needs in the future!Updating to say has Joel and Hess and then Joel out again to deal with some new issues and was a great experience again - good communication, easy to work with and job was done as expected based on the proposals they laid out.

  • Review 89 (2024-07-25 - Rating: 5)

    Hess showed up on time as expected and was very kind, thorough, and professional. He walked through my “wish list” and started right away on what absolutely needed to be done and will provide an estimate for the rest of the work. Cost for the work done was reasonable and what I expected. I would recommend Hess and Nichols Electric without hesitation.

  • Review 90 (2023-08-25 - Rating: 5)

    8/11/23I have to redo my review because the one about Dan and Caleb was erased when I left a review for the new sink being installed by JoeAnyways, Dan and Caleb did a Greta job installing my ring doorbell and flood light. They be back out in a few weeks to upgrade my electrical panel box and I am so excited to get that done.If I need any electrical work or plumbing work done I will only contact Nichols!I requested a quote to get a new sink installed. I was under the impression Joe would come out and provide a quote and then I would pick a day for him to come back out. But noooo, Joe was able to stay and install the sink today 8/25/23. Joe did an amazing job and cleaned up very well. Doesnt even look like he was here. I know for fact if I need any plumbing work done in the future I will be sure to reach out to Nichols. Thanks Joe. It was a pleasure working with you today!

  • Review 91 (2024-09-17 - Rating: 5)

    Replaced our water heater super quickly! I called around 2pm to explain the issues we were having (pilot wouldn’t stay lit & light water leakage). They said they were booked up for the day and could send someone out tomorrow… When I explained we’ve already been without hot water for 24 hrs and are worried about the water leak, they said they’d see if any of their mechanics could squeeze me in… called right back and said they’ll have someone there within the hour. They arrived by 3pm, and I had a new water heater installed by 4pm! (they removed the old one too). So, two hours total from the time I called to the time they left, on a day they were fully booked!After taxes and all it was just shy of $2K which I’ve read is a little higher than normal (average seems to be closer to $1.5K) so that was the only downside, but it definitely 5 star service in terms of speed, efficiency and professionalism.

  • Review 92 (2023-08-16 - Rating: 5)

    Hess H. And Joel B. did a fantastic job installing a new sink, new faucet, new garbage disposal, and new under sink water filtration system in our kitchen.From start to finish, Hess explained everything that was needed to perform the work and provided an estimate on the spot! Execution of the job was equally seamless. Hess and Joel even took the incredibly heavy old sink to the curb without batting an eye. The kitchen looks cleaner than when they arrived.Nichols is my go to for Electric and Plumbing! Now that they’ve added Handyman Service I’ll be calling on them soon for a bathroom remodel.

  • Review 93 (2024-07-31 - Rating: 5)

    Nichols provides quality and consistent service. They have helped us upgrade and repair various parts of our ~100 year old home. They offer great communication before and during appointments and do quality work. The technician for my most recent work, Dan, was delightful and did a prompt and quality job wiring up a new kitchen stove for us. I will be going back to Nichols for future home electrical needs.

  • Review 94 (2024-09-10 - Rating: 5)

    Wow! What a great guy! Ben was excellent installing several new items around the house. Hardest was the Ring door bell! We lost power due to a bad storm a few days ago. Messed up the WIFI IT took a while to figure how to get things working again. Once that was figured out, things installed quick! If it wasnt for Ben, we might as well never got our Ring! Hes smart, courteous really knows his stuff! Call NICHOLS ELECTRIC for any plumbing or electric problems!

  • Review 95 (2024-10-02 - Rating: 5)

    I can’t say enough good things about this company. They are courteous, friendly, helpful and competitively priced. Today they put in a new water heater (after mine of 24 years died), but have also been here for minor electrical work. You cannot go wrong with them!

  • Review 96 (2024-07-30 - Rating: 5)

    Ben and Nick were wonderful! They explained everything perfectly and worked quickly and cleanly. They even took pictures of a plumbing problem I am having and are going to have someone get back to me. I would highly recommend Nichols Electric and Plumbing!

  • Review 97 (2025-01-03 - Rating: 5)

    Cabinet lighting was added and the product is superior to others I have looked at and the electricians were extremely professional and knowledgeable. Fantastic job.

  • Review 98 (2024-11-27 - Rating: 5)

    Nichols installed four ceiling fans in our home. Very friendly, thorough, neat, and explained all the settings. They were a pleasure and would absolutely hire again!

  • Review 99 (2024-10-04 - Rating: 5)

    Really great, friendly, and prompt service from all employees. I had lost power upstairs, and the technician was able to diagnose the problem (not easy in older homes that have had various renovations over the years) and fix it while being very communicative on what all was going on. Im so happy that the issue has been resolved, and it was lovely working with Ethan

  • Review 100 (2024-09-06 - Rating: 5)

    Nichols Electric is a very professional organization. Everyone Ive worked with is communicative and focused on getting the job done.I had Matt come out to troubleshoot a spaghetti mess of a circuit (preexisting condition) and he was able to help make sense of it and get the power flowing again.Thanks Matt!

  • Review 101 (2024-12-11 - Rating: 5)

    Hess did an excellent job replacing 4 regular outlets, adding a GFI outlet, and fixing a 3-way switch. A very personable an knowledgeable electrician. I highly recommend him.

  • Review 102 (2024-07-24 - Rating: 5)

    I am very glad to have finally found a company that knows what theyre doing. It worked out great when the Nichols electricians came to assess the job, sent me a contract and finished the job completely the first time. Their employees are very professional and knowledgeable. I would highly recommend Nichols for all of your electric work and Im going to call them when I need a plumber too!

  • Review 103 (2023-06-06 - Rating: 5)

    I recently had the pleasure of hiring Nichols Electric and Plumbing for the installation of an electric charger at my home, and I am extremely satisfied with their services. From start to finish, their team demonstrated exceptional professionalism, communication, and provided excellent value for the service rendered.First and foremost, the value I received from Nichols Electric and Plumbing was outstanding. They offered a competitive pricing structure without compromising on the quality of their work. Their upfront and transparent pricing policy gave me confidence that I was getting a fair deal, and they delivered on their promises without any hidden costs or surprises. Its refreshing to work with a company that truly values its customers and strives to provide affordable yet top-notch services.The professionalism exhibited by their technicians; Ethan and Kaleb was exemplary. They were punctual, courteous, and highly skilled. They arrived at the scheduled time, well-prepared with all the necessary tools and equipment. Their attention to detail was impressive, ensuring that the installation was done seamlessly and adhered to the highest industry standards. The teams professionalism instilled a sense of trust and confidence in their abilities, which made the entire process stress-free and enjoyable.Furthermore, the communication throughout the project was outstanding. Nichols Electric and Plumbing maintained open and clear lines of communication from the very beginning. They promptly answered all my inquiries, provided updates on the progress of the installation, and ensured I was informed at every step of the process. Their team actively listened to my requirements and preferences, offering expert advice and guidance whenever needed. The constant communication helped me stay informed and allowed for a collaborative approach, ensuring the end result exceeded my expectations.In conclusion, I wholeheartedly recommend Nichols Electric and Plumbing for any electric charger installation needs. I now have a high-quality electric charger installed in my home, and I couldnt be happier. They truly deserve a five-star rating for their exceptional service!Thank you, Ethan and Kaleb, for a job well done!

  • Review 104 (2024-08-21 - Rating: 5)

    Hess Harden replaced my garbage disposal and did a great job. He is courteous, knowledgeable and performed the task in about an hour. I would definitely use Nichols Electric and Plumbing again.

  • Review 105 (2024-07-09 - Rating: 5)

    We called for service on a Monday after an holiday weekend. Hess was here the next day. He was very knowledgeable and explained what we needed and what he did when he was finished. We talked about other work needed at some point and will be giving estimates for same. It was our first experience with Nichols Electric, definitely won’t be our last.

  • Review 106 (2024-10-01 - Rating: 5)

    Nick Hance replaced all the lighting in our two upstairs bathrooms. He was on time, courteous, neat, and thorough. A pleasure to have in our home. We discussed some additional work to be done in the future. We would gladly have him back again. Great work Nick!

  • Review 107 (2024-06-21 - Rating: 5)

    Excellent service, excellent communication! I enjoyed working with Nichols plumbing side. They were very detailed, very thorough, and kept me updated with progress. They make it very easy and dont take advantage of you as some others may do. He was very honest and informative. I highly recommend them and will use them for any work in the future. Thanks.

  • Review 108 (2024-09-27 - Rating: 5)

    Great company! Received reminders about the appointment beforehand and was both called and texted when they were on their way. Caleb was very friendly and knowledgable. Took the time to answer my questions and informed me about other services offered but was not pushy about it. Highly recommend!

  • Review 109 (2024-11-22 - Rating: 5)

    Ive used Nichols for years for both plumbing and electrical and Ive always had a good experience with them. Joel just installed a new kitchen faucet and did a great job.

  • Review 110 (2024-07-22 - Rating: 5)

    I would highly recommend Nichols Electric and Plumbing to anyone in the Rochester area. I had a very complicated project in my bathroom that Hess completed with the utmost professionalism. He is extremely hard working, honest, and has such a positive, problem-solving attitude. It can be really difficult to find such high quality people these days, and I can see why this company, and Hess, have such amazing reviews. Don’t go anywhere else!

  • Review 111 (2024-06-05 - Rating: 5)

    Nick displayed exceptional customer service. He gave me an estimate on the spot and then completed the work quickly. He explained the breakdown of the work the pricing in a simple way I could understand. He and his apprentice worked very efficiently stating they wanted to keep it under 30 minutes to reduce my labor fees. They were quiet, respectful of our space and cats, great communicators, and all-around nice guys. We will be using Nichols again for future electrical and plumbing projects.

  • Review 112 (2024-09-23 - Rating: 5)

    These guys did great work. Tyler was great to work with a did great work.

  • Review 113 (2023-12-26 - Rating: 5)

    Nichols Electric has been my go to for electricians. Today we decided to try their plumbers for a toilet install. Joel was our technician. As with all of their staff he was courteous and professional. He dealt with the issues from the previous install and left us with a toilet with no leaks. Highly recommend.

  • Review 114 (2022-06-03 - Rating: 5)

    All I can say is we had a fantastic experience with this company. Justin Hinkley was outstanding. Nicest guy. Fast, polite, knowledgeable and very personable. My fiancé and I had to leave for an appointment and my mother came to the house to watch our daughters while we left and even my mom told me what a great guy he was. He knew exactly what he was doing we have old electric in our home (built in the 50’s) and he hung our new chandelier in the dining room and told us more about our wiring than anyone else has known. The pricing was totally fair considering the amount of work that had to be done. He even called on his way to see if we wanted coffee. I just can’t say enough about this experience it was all around 5 stars!

  • Review 115 (2024-08-09 - Rating: 5)

    I’m really happy that Nichols electric and plumbing answered the call when my drywall ceiling was leaking due to copper corrosion pin hole leaking on a Friday middle of the day in a deluge of rain which was lighting up other companies phonebots. Sara Hess and Joel answered the call for help and fixed the problem. I am so happy to move forward with this unfortunate incident in the same day it happened. Prices are very reasonable for professional work and not as inflated as other areas of the economy. I am going to sleep good tonight and look forward to using them for future homeowner responsibilities. Thank you for all the help!

  • Review 116 (2024-07-26 - Rating: 5)

    Tyler and Hess were fantastic. Super kind, communicative, helpful, and professional. I had some extra plumbing work that I needed to add on to an existing plumbing project and Tyler was kind enough to do the extra work on the very same day. Very happy with the results!

  • Review 117 (2024-07-03 - Rating: 5)

    Once again Nichols Electric and Plumbing saved the day for me. Tyler installed a brand new toilet in my home. He explained to me an issue I was having with the toilet flange and I’d recommend his quick service to anyone! I have had good experiences with all of my past appointments from members of Nichols and would recommend them to anyone!

  • Review 118 (2024-08-23 - Rating: 5)

    8/23/24Caleb was here today with Matt, Hess and Dan to install a 200 amp breaker box and a whole house generator. What a powerhouse team. They worked continuously all day and completed both major projects. That team demonstrated courtesy, professionalism, exemplary teamwork and a solid work ethic. I would recommend Nichols plumbing and electric to anyone that wants excellent work, fair pricing and knowledgeable workers from a company that has integrity and is local! Check them out next time. You won’t be disappointed.8/5/24I called on a Sunday evening and Jen answered my call quickly, consulted on the issue with the owner last night and sent Caleb out first thing Monday to resolve the problem. Safety was a top priority. Caleb came out for service this morning. He was professional and knowledgeable and clearly explained options and pricing. Nichols is a fantastic company so much so that last year after working with them on plumbing needs I purchased a Gold Membership plan from them. No high pressure sales and all that I have worked with from the office staff to the plumbers and electricians work with integrity. I highly recommend Nichols1/3/2024!Adding a new review for Nichols for plumbing work completed today. Joe Brennan- Joe arrived on time and ready to work. He is very personable and professional. He assessed what needed to be done and went right to work installing new fixtures in the bathroom, along with an access panel in adjoining room. Water pressure valve was also installed in the basement to resolve high water pressure issues I had been having. He was fast and efficient. Joe explained everything thoroughly, completed the work timely and left the areas clean. He demonstrated how everything should work and warranty review etc. would definitely recommend Nichols and Joe for any plumbing needs!Mike arrived on time, very courteous and professional. The work and options were explained very clearly as well as the costs and warranties. Excellent work, knowledgeable and personable. I would definitely use Nichols again. Ask for Mike for electrical work. You won’t be sorry1

  • Review 119 (2023-08-18 - Rating: 5)

    Nick showed up within the appointment window and was very pleasant and professional throughout the service to install a ceiling fan. Nick spent a ton of time answering my questions and sharing his advice. Will absolutely recommend him and Nichols Electric for anyone considering a great service with great results. You get what you pay for these days and they did not disappoint.

  • Review 120 (2024-07-24 - Rating: 5)

    Dan and his partner, Mike (?) came to attach a ceiling medallion that had come loose. They provided excellent customer service which included a friendly greeting, preparing the area with a protective tarp, carefully setting up the 14 ft ladder, accommodating my request to wipe down the chandelier (due to having the convenience of the ladder), and making sure the medallion was tightly screwed. The secretary that I spoke to to trouble shoot the detached medallion was also extremely helpful. Great company!

  • Review 121 (2023-04-17 - Rating: 5)

    TL;DR - Ultra friendly, super professional, efficient electricians who will go the extra mile for you. Like offering to stop and grab you a coffee when they’re on the way. 10/10, 5 stars, A++, you get the point.Above and beyond doesn’t begin to describe my experience with Nichols!Have a hundred year old house, old rag wiring, even older meter and 100 amp panel. Experienced severe dimming and flickering, cold-called these guys after reading reviews off Google.Although they don’t troubleshoot flickering on houses older than 1940, the desk manager still gave me other recommendations and still ended up sending Ethan out to double check everything in my box was squared away.Not only did Ethan stop on his way and buy me a coffee, he was the absolute smiliest, friendliest dude there has ever been. Ultra friendly and professional, talked me through possible causes, one of which ended up being the culprit: 50+ year old riser hanging off the house and crumbling to ash. We ended up going with a full service upgrade to 200 amp box, new riser, breakers, house surge protector and grounding rods. We had another guy say he would only upgrade our panel box for $1200, and these guys did 5x as much work for less than three times that estimate.Cannot say enough good things about this whole team. HUGE thanks to Ethan and Nick who just spent a full day cranking out work in our dark, smelly basement. Also shoutout to Jonah from RG&E who came to help troubleshoot and came back to finish the job after working a 17hr day.

  • Review 122 (2024-09-18 - Rating: 5)

    My Workman arrived ready to work. He reviewed what I requested, showed me what was to be done, and completed the week quickly with minimal disruption to my house or my work. He was efficient and pleasant. I will use this service again if I need this type of work.

  • Review 123 (2024-09-05 - Rating: 5)

    I just had work done by Tyler. He did a fantastic job. He reviewed with me the work that was needed, and I could not believe how quickly he got the work completed. I really appreciate that fact that Nichols listened to why I requested service and Tyler was prepared to do the work I needed in one visit.

  • Review 124 (2024-06-24 - Rating: 5)

    Justin and Mike explained everything to us. They also explained if we ever needed anything, it is a free estimate with no obligation. Their installation of our ceiling fan was flawless. They asked us questions throughout to make sure it was just the way we wanted it. Great job! Great prices! Great crew! Try them. You will not regret it. Electrical or plumbing you can not lose.Very satisfied. They will get our work in the future.Lloyd Family

  • Review 125 (2024-08-01 - Rating: 5)

    I had two experiences with Nichols in the last two weeks, one with Matt for my electric and then Tyler for my plumbing. Both guys did a great job and were very professional.

  • Review 126 (2024-07-08 - Rating: 5)

    Nichols is a great company! Tyler helped me update a toilet and fix a slow sink. He’s great! I appreciate how knowledgeable he was and that he welcomed my questions! Thanks so much!!

  • Review 127 (2024-09-19 - Rating: 5)

    Hess Harden did a very professional job for us. He explained what he was going to do and gave us options to choose which one we wanted. The job was done quickly and with no problems or mess.

  • Review 128 (2024-12-31 - Rating: 5)

    Dan was very professional and detailed on the work performed. Would definitely recommend Nichols.

  • Review 129 (2024-08-12 - Rating: 5)

    Matt was very knowledgeable and personable. He explained everything that he would be doing and was transparent on costs. So happy they were able to make it to our home quickly and fix the issue with our breaker!

  • Review 130 (2024-07-05 - Rating: 5)

    Everyone I dealt with at Nichols Electric and Plumbing were very nice and helpful. Joel Bodder, the technician who came to do the work was right on time, reviewed the items I needed replaced and gave me all the options available and there pricing. After reviewing that Joel got right to work on replacing my outdoor faucets and my sump pump including a battery back up pump. He explained how everything works and took the time to create different issues that would trigger the back up pump to go on and showed me how to address each of them. I feel very comfortable with my new pumps going forward. I would definitely hire Nichols again and would be happy to have Joel Bodder come and do future work.

  • Review 131 (2025-01-06 - Rating: 5)

    I was very happy with Nichols Electric and Plumbing. They installed my new kitchen sink. The Tech. Joel B. Did a great job kept me informed throughout the whole process.Thank you, Nichols and Joel.

  • Review 132 (2025-01-06 - Rating: 5)

    We have found the company that we will always call! Nichols hires quality personalities and knowledgeable workers. In addition to what we checked above, they also installed gutter heat cables two years ago and they and the many outlets work fantastically. Recently Matt Metzger did careful, efficient work with an overhead light, a dimmer switch, and a correction at the fuse box when he did the whole house check. It was a positive experience both electrically and socially. Matt concentrated on his work while still managing to be affable. We thought the cost for all of the work was fair, not inexpensive, but fair to us and to the company. They deserve every bit of success!And again, on Jan. 6 Justin and Dustin installed 3 outdoor light fixtures in under 19 degree temp and snowfall without complaint, only agreeable smiles and explanations. Not cheap work, but not shoddy work at all. They kept us informed along the way with our quirky situation. We love Nichols.Jean and Marj

  • Review 133 (2024-10-24 - Rating: 5)

    Nichols Electric is top notch. I called with an issue and they were right there it fix it. Tyler is so professional and polite. If you want the best call Nichols

  • Review 134 (2024-06-11 - Rating: 5)

    Jeremiah was very pleasant and professional. He even offered to pick me up a coffee on his way! He left his work area clean and did a wonderful job. We will always use Nichols Electric for our plumbing and electric needs!

  • Review 135 (2024-08-19 - Rating: 5)

    We called with a unique emergency while away on vacation. The people at Nichols Electric and Plumbing were refereed to us and they were professional and courteous and worked with us to resolve things. Specifically Tyler was fantastic.

  • Review 136 (2024-10-30 - Rating: 5)

    I’ve used Nichols for many electric projects over the past few years. Their employees are always professional and the quality of work has always been great. I would highly recommend them.

  • Review 137 (2024-07-03 - Rating: 5)

    We woke up one morning with a puddle in our kitchen floor, but no sign of an active leak. We reached out to Nichols and they were able to send Tyler out the next day. Tyler found the leak in our garbage disposal in no time and he had a replacement ready on his truck. In no time, he had the leaky disposal replaced and working great. This is the second time weve called Nichols and I really appreciate how responsive they are and how straight forward they try to make everything.

  • Review 138 (2024-10-11 - Rating: 5)

    Couldnt be more pleased. Caleb was great. Very professional and nice. Work he did for us was awesome. Highly recommend.

  • Review 139 (2024-10-11 - Rating: 5)

    Amazing experience with Tyler and Nichols Electric and Plumbing. I called in the morning about nonfunctional garbage disposal and Tyler showed up, diagnosed, and replaced the broken GD with a new one- all before noon! Highly recommended!!!

  • Review 140 (2023-08-12 - Rating: 5)

    Professional, communicative, and top quality. Technicians were polite and knowledgeable. I am more than satisfied. Joe Brennan did the plumbing to move my washer and dryer from the basement to the first floor. Drain, water lines, and dryer vent in about two hours. Nick Hance ran a new 220 volt electrical line even quicker. A great team to work with!

  • Review 141 (2024-07-15 - Rating: 5)

    Tyler from Nichols Electric & Plumbing was excellent to work with. He was personable and professional. He fixed what I needed to fix quickly (with no mess) and proactively suggested a couple of enhancements that would prevent future problems. I would recommend Nichols for your electric and plumbing needs!

  • Review 142 (2023-12-01 - Rating: 5)

    I called Nichols to have a new outlet installed in the basement and they came the very next day. First, cool use of technology: from the pic/bio of Nick that was texted the morning of the appointment to the real-time GPS update showing his arrival. Second, quality work done efficiently while still making time to explain what was being done. Third, Nick even identified and remediated a potential issue in my breaker box. I strongly recommend Nick and the team at Nichols…

  • Review 143 (2024-07-30 - Rating: 5)

    I recently encountered some electrical issues with my house and Nichols came to my rescue. Their technician Dan came to my propoerty and I have nothing but amazing things to say about him. Dan was intellignet, honest, and provided some great insight and alternatives for solutions for me. I absolutely would have him back again and trust him with the electrical in any home. Thanks Dan!

  • Review 144 (2024-11-05 - Rating: 5)

    Ben was great. Very professional and also enjoyable to talk to. He explained everything that would be done thoroughly, and the final product was exactly what we discussed.

  • Review 145 (2024-07-05 - Rating: 5)

    Justin was extremely helpful and explained the situation in detail. He was professional, kind and was very diligent about his work. He walked me through the changes he made and took the time to answer any questions I had. I would recommend to anyone!

  • Review 146 (2024-12-27 - Rating: 5)

    Had a home generator installed. Flawless install! Performed a step by step operational walk through explained everything thoroughly

  • Review 147 (2024-10-16 - Rating: 5)

    Nichols did amazing work, getting my power back on the same day so that my family wasnt stuck in the cold. Very kind and helpful too.

  • Review 148 (2024-10-08 - Rating: 5)

    Nichols plumber Tyler Lanphiere was prompt, knowledgible, patient with questions and quickly solved my issue. I will be requesting he be assigned for my future plumbing needs. Thank you Tyler, and Nichols Plumbing. Well done!

  • Review 149 (2024-12-10 - Rating: 5)

    My experience with Nichols Electric & Plumbing has been superior. I like that one company can do both. My Tech Nick is not pushy, but offers options for service. Thanks to his thououghness, I believe Nick averted what could have been a very dangerous electric situation.

  • Review 150 (2024-06-28 - Rating: 5)

    Had a great experience with Matt and Caleb from Nichols Electric and Plumbing, needed to replace a lot of outlets in our new home with grounded ones, do some other electrical work. Matt was able to go through the process quickly and clearly and was able to get all the work done in very little time. Highly recommend.

  • Review 151 (2024-07-08 - Rating: 5)

    Ethan was excellent! On time, so courteous, and he explained what needed to be done in a way I could understand it. He was careful to clean up after he was done working too. I would highly recommend Ethan and Nichols Electric!

  • Review 152 (2024-12-23 - Rating: 5)

    Used this company twice and they have been very friendly and professional. They take the time to explain everything. The only tiniest complaint is they can take some time to schedule (a little over a week).

  • Review 153 (2024-09-19 - Rating: 5)

    Ben came out and had to troubleshoot a problematic outlet. It was a complicated situation with a lot of old wiring and other issues, but he figured it out and gave me solid options for resolution. Very satisfied with the work!

  • Review 154 (2024-10-16 - Rating: 5)

    This was our second experience with Nichols and we were once again extremely pleased. Joel was very professional and did an awesome job!

  • Review 155 (2024-10-02 - Rating: 5)

    Excellent service! Caleb was very professional and he was able to diagnose and fix the electrical problem very quickly. Definitely would recommend for any electrical issues you might have.

  • Review 156 (2024-08-06 - Rating: 5)

    Both Hess and Joel were friendly, kind and professional. Hess explained the process steps thoroughly. It was a pleasure having them in the house; they did not feel like an intrusion.Thank you Hess and Joel; I appreciate your work.

  • Review 157 (2024-11-18 - Rating: 5)

    Ethan was incredibly kind, so informative, and had no problem explaining what the issues were! We can’t wait to have him back to install our light fixtures, thanks Ethan!

  • Review 158 (2024-10-14 - Rating: 5)

    I’d give Nichols a perfect 10. From their professionalism to scheduling to explaining options to the quality of the work itself, I couldn’t recommend anyone better!

  • Review 159 (2024-06-02 - Rating: 5)

    Called ahead to see if he could come early.He was pleasant and efficient. Discussed other potential jobs before he left. Price for work surprisingly was less than initially quoted. He kept us updated for each stage of the work. We highly recommend Mike.Thank you

  • Review 160 (2024-07-04 - Rating: 5)

    I’m so pleased with Nichols electric. I was able to get an appointment quickly and was called when arrival was expected. The job was simple and explained as well as other services offered if needed and their warranty policy. Matt was polite and very conscientious of our home. Thank you. I 💯 would call again if and when needed!!

  • Review 161 (2024-05-15 - Rating: 5)

    The electrician, Mike, was extremely professional, very courteous and prompt. He did a very nice job explaining everything in our situation and made the necessary repairs quickly. Couldn’t be happier with how everything was handled. Definitely will be using them again.

  • Review 162 (2024-11-15 - Rating: 5)

    Justin did an excellent job. He was courteous, efficient and professional. I always call Nichols for all of my electrical and plumbing needs. I highly recommend.

  • Review 163 (2024-07-16 - Rating: 5)

    This group is the height of professionalism. They make everything they do look easy, and they are deeply respectful of the home they are working in. Fabulous thoughtful service from the very beginning with our introduction to the group through Tim (who also deserves 5 stars), and with every stage of our interaction with them. This group understands how to make life-long customers.

  • Review 164 (2024-12-06 - Rating: 5)

    Nick and Ben came out to complete my electrical upgrade, check an outlet and look at my closet light that never worked when I bought the home in Jan 2024. I dont think I will have enough space here to adequately explain the INCREDIBLE work they have done with my home!! Not only did they stay LONGER than anticipated to get ALL this work done, they made sure to walk me through each step that occurred and made sure I understood everything that happened at my place. Even if that is the standard for the company across all jobs, it was very much appreciated. Nick and Ben even crawled into my houses tight attic space to look at, repair and ensure that my closet light was fixed, safe & working! I cant rave enough about the incredible job they both did and would HIGHLY recommend going with them for any electrical needs. I am beyond impressed and will certainly plan to use them again in the future!

  • Review 165 (2024-05-22 - Rating: 5)

    Hess Harden was truly fantastic to work with - very knowledgeable and professional, completed the job on time and arrived on time. Price was reasonable for both parts and labor, and he was able to add an install of a garbage disposal on the same day without any stress (and did not prolong the entire duration of the service done). We will be reaching out to Hess and his team again in the future for any additional jobs.

  • Review 166 (2024-06-07 - Rating: 5)

    I asked Nichols to come see a water stain on our ceiling from the upstairs bathroom and not only were the plumbers very communicative and nice but they also diagnosed another problem with my toilet while they were there. (One I was aware of but hadn’t even started looking into how to fix) I was given multiple different options to fix the problem and I could not be happier with their professionalism, speed and care. Definitely will go with Nichols again!

  • Review 167 (2024-07-29 - Rating: 5)

    We were so pleased with Tyler. He is so efficient. We had purchased wrong supplies for bathtub and he told us exactly what we needed and even where to purchase them. Came back same day and did the job in a timely manner. Definitely recommend him.

  • Review 168 (2024-06-12 - Rating: 5)

    I highly recommend Nichols electric and plumbing! Hess H. came to our office to check out an issue we were having with our hot water heater. He was very considerate and discreet as we had patients coming in and out of our office. He was able to diagnose the problem and fix it in a timely manner. We couldn’t be happier with the outcome,Thank you so much from the team here at Victor Prosthodontics! We appreciate you!

  • Review 169 (2024-07-11 - Rating: 5)

    If I could give 11 stars I wouldNick was very helpful and knowledgeable with fixing our electric issues. Very professional and explained and answered many questions from my husband. We will definitely have him come out and do the “future” work we would like done. Excellent service

  • Review 170 (2024-05-23 - Rating: 5)

    I cannot express how GREAT the service was from setting an appointment, down to the service itself. Ethan was extremely professional, courteous and informational. Give that kid a raise!10/10 on communication. I HIGHLY recommend Nichols Electric for any of your needs! I have no reason to ever look elsewhere myself.

  • Review 171 (2024-12-12 - Rating: 5)

    We were very happy with Nichols Electric Ethan and Justin were very professional and friendly they kept us updated on all the work they preformed we couldnt be more happy and pleased with your service thank you !! Sam Donato

  • Review 172 (2024-12-16 - Rating: 5)

    We always had a great experience with them. Technicians go above and beyond to get the job done. Highly recommend!

  • Review 173 (2024-10-03 - Rating: 5)

    Hess is a very friendly person and he is a hard worker who did a great job and was finished in good time. I would recommend Nichols and Hess any time.Thank you,Dan Demers

  • Review 174 (2024-11-08 - Rating: 5)

    I called Nichols at 2:00 PM on a Friday to repair a bathroom switch the job was finished by 3:30 PM. The Nichols electrician, Hess, was on his way home and was willing to stop and repair the switch problem.He deserves my highest recommendation.

  • Review 175 (2024-03-04 - Rating: 5)

    We recently had Joe out to our home to assist with some plumbing work. He was very detailed in his explanation of the work to be performed and provided fair and transparent pricing illustrations prior to our decision to move forward. We were able to quickly schedule a subsequent visit to complete the project in just a few days time. The work was completed promptly and to a high standard. Highly recommend Joe and Nichols for any plumbing needs you may have!

  • Review 176 (2025-01-03 - Rating: 5)

    Our fixtures were installed and my under cabinet light is so much better. The technician was such a respectful and helpful young man. We had our old fire alarm replaced as well. He was neat and professional. We will definitely use Nichols again. They are coming next week to install my new kitchen faucet. Looking forward to it.

  • Review 177 (2024-08-12 - Rating: 5)

    The guys did a wonderful job installing our whole house generator today. Each one was very professional and explained everything they were going to do. Thank you

  • Review 178 (2024-07-24 - Rating: 5)

    Tyler was extremely helpful and such a kind person and a true gentleman. He was delightful and very knowledgeable. You sent a good man to me. Very pleased!

  • Review 179 (2024-08-01 - Rating: 5)

    I have used this company for many jobs ~ big to small ~ and their staff always does a great job! Nick let me know when he was on his way, arrived on time, and was considerate, polite, informative, and knowledgeable. He explained various options for attaching a charcoal filter unit to the shower, and respected our choice. His work was neat and clean. A neighbor recommended Nichols several years ago, and they are the best!

  • Review 180 (2024-06-11 - Rating: 5)

    We have had electrical work done twice now by Nichols, and been very satisfied both times. Their scheduling was very prompt, with a next-day appointment for troubleshooting and within a week for more substantial work. Nick Hance, the technician we worked with, is very knowledgeable, honest, and respectful. We have nothing but praise for Nichols.

  • Review 181 (2024-12-05 - Rating: 5)

    Joel was very helpful identifying plumbing issues during the annual review. He assured me that there were no critical or emergent items to be addressed.

  • Review 182 (2024-06-19 - Rating: 5)

    We are first time customers for Nichols and couldn’t be happier! Ethan was very thorough, professional, competent, and friendly. We had several electrical things we needed done, and Ethan did them all exceptionally. We couldn’t have asked for a better experience!

  • Review 183 (2023-12-08 - Rating: 5)

    We had an excellent experience with Nichols Electric. They addressed several electrical issues we had and we could not be more pleased. Nick came to our home and in the process of putting together an estimate he was thorough, courteous, knowledgeable and explained everything in great detail. The actual work was done by Nick and Joel and they were prompt, efficient and very pleasant to have in our home. After they were finished they cleaned up and took away all of the debris from the job. We did have several other estimates and their price was very fair for the work that was done. If we have any electrical needs in the future we will definitely be using Nichols again.

  • Review 184 (2024-09-10 - Rating: 5)

    Tyler arrived on time, explained what the work would entail, and got the job done quickly with no issues or surprises. I would definitely use Nichols again!

  • Review 185 (2024-10-11 - Rating: 5)

    Had a great experience with Nichols Plumbing. Tyler was very professional. Will definitely use their services again.

  • Review 186 (2024-07-23 - Rating: 5)

    Dan was excellent. Although it was a simple issue to resolve, he checked everything that could have been affected and made some suggestions to avoid future issues. In the process he did not make me feel like a dummy (my daughter, on the other hand, took the liberty of chiming in and even threatened to tell my son. Oh well you learn something new everyday).

  • Review 187 (2024-07-15 - Rating: 5)

    Tyler Lamphier is a real asset to your company! He was prompt, polite and very knowledgeable. I am very happy with the work he performed. I wouldn’t hesitate to recommend your company to anyone needed your services! Thank you!!

  • Review 188 (2024-06-25 - Rating: 5)

    Nick Hance diagnosed and corrected our electrical problem today and was very courteous and knowledgeable. He even offered to bring donuts and coffee on his way over. Excellent service from Nichols entire staff. Well done.

  • Review 189 (2024-08-16 - Rating: 5)

    Tyler was knowledgeable and explained what he needed to do. He finished in a reasonable amount of time and kept us informed with his progress.

  • Review 190 (2024-09-04 - Rating: 5)

    Theres a lot of electrical companies to choose from these days! I decided to go with the Best Dan Nichols and his right hand man Matt came out today and performed an excellent job I was very pleased with their work!!!Thanks again for being very professional!!!

  • Review 191 (2024-10-07 - Rating: 5)

    I have used Nichols in the past and had a positive experience. Once again, I was greeted with a friendly voice when making the appointment and a desire to help. Joe, the plumber, arrived as scheduled and replaced the 15 year old water heater. He was totally professional , explaining the cost and what was to be done and left no mess Totally recommend.

  • Review 192 (2024-07-08 - Rating: 5)

    Excellent service by Hess. Troubleshooted the plumbing problem, gave me a quote and fixed the issue within 3 hours. He was professional and courteous. I highly recommend Hess and Nichols.

  • Review 193 (2024-07-24 - Rating: 5)

    Had good experience with Nichols Electric and Plumbing. Office staff was very friendly. Technician Hess did a great job, explained things clearly and did everything quickly and professionally.

  • Review 194 (2024-01-26 - Rating: 5)

    Joel was ready and willing to do whatever needed to repair my plumbing, when he arrived. Took a quick look to see what the issue could be, then explained several repair options. After explaining them all I made my decision on which option to go with. He started to work immediately and fix the issue,in a very timely fashion. Made sure everything worked the way it was supposed to. Then cleaned the area extensively. Being extremely satisfied with the work I paid the bill. I will be recommending them to friends and family in the future.

  • Review 195 (2023-05-22 - Rating: 5)

    Always amazed at this company. On time, professional, and efficient. Ethan has been to our house twice for diff jobs and he is extremely polite and will even bring you dunkin if he is passing by. Have used both electrical and plumbing services scheduled and emergently. Always a great experience. Wouldn’t call anyone else.

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