2020 Plumbing & Heating, Inc. (ca)

Located in Riverside, California

Address: 7343 Orangewood Dr Suite B, Riverside, CA 92504, United States

Phone: +1 951-396-2020

Rating: 2.1

Services

On-site services
Wheelchair-accessible car park
Wheelchair-accessible entrance
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-09-06 - Rating: 5)
Kind of surprised by the reviews online and sad to see but can say this is not the quality of service we have received on multiple instances. Christian has been and is such a solid manager who came out and was very transparent and helped out more than 4-5 times and each time was a great display quality care and professionalism.Appreciate the service and communication he has every team he comes to help out. Thank you Christian!

Review 2 (2023-11-06 - Rating: 5)
These negative reviews sound like they were written by people who have never been hired by 20/20. My experience was above and beyond. I own a new Tripoint build home. The original installation was done incorrectly, which is typical for the first phase of a multiphase build. Here is my experience.You can tell a lot about a company by how they rectify a workmanship mistake. Every company or person makes mistakes; it is how they rectify the issue, implement their lessons learned, and communicate it. I am impressed with their actions and am satisfied with the result.The issue was with my tankless water heater. The general installation was done correctly. However, the wiring needed to be corrected. 20/20 did not do the wiring, but it was a separate company. Eric (20/20s department leadership, the service manager) drove from Riverside to Huntington Beach to assess the situation, provide a solution, and ultimately decided to remediate another companys mistakes free of charge even though the house was out of warranty. WOW.You can tell a lot about Erics character by his choice not to tell me that he drove from Riverside in stop-and-go traffic and arrived on time to fix my problem. I only found out by asking one of his employees where the company is located and connected the dots about Erics efforts and commute. He was at my house for 30 minutes even though his drive round trip was over 2 hours. Nikko, his employee who originally heard my issue, was able to communicate to Eric what the problem was and was genuinely vested in my problem, showing the same concern as I felt. Empathy is rarely experienced by vendors and contractors when something is wrong.After the visit, he contacted me promptly. He gave me a reasonable lead time for material procurement and installation remediation.I recommend 20/20 for your plumbing and leak assessment needs. Ignore the majority of these negative reviews. They are written by people who were not customers but were part of a bandwagon of a single negative review made by an influencer company.

Review 3 (2023-10-16 - Rating: 5)
Today, Isiah and Dennys came out to service my AC. They were friendly and worked quickly. In the end, they fixed my problem, and Im happy with their service.

Review 4 (2021-03-24 - Rating: 4)
They are very unprofessional. They dont respect constitution. They violates public rights..... I gave 1 star but now I have increased the star to 4 because they accepted their fault and they got educated on peoples rights.. so...

Review 5 (2021-02-12 - Rating: 5)
Ricky and Ralph came and fixed my problem and made it look as good as new! They were the best and I will definitely be going back to them for any future business (and recommending them!)

Review 6 (2020-07-16 - Rating: 5)
Don Carlos did an excellent job moving our AC unit so we could have our pool contractor get their Bobcat into the back yard. He was on time and got the job done quickly.I will use 20 20 from now on.

Review 7 (2021-07-12 - Rating: 5)
I Cant Express Enough How Much That I Appreciate This Company and All The 20/20 Employees IN The Field and IN The Offices All Locations, Especially Our Riverside Locations Commercial Plumbers IN THE FIELD and IN THE OFFICE. IN THE WERHOUSE and FAB. YARD. WHO NEVER GAVE UP ME and BELIEVE IN ME and WHO INVESTED and INVESTING THEIR TIME & MONEY INTO ME. SO I CAN SUCCEED IN MY PLUMBING CARRIER.And I ESPECIALLY APPRECIATE,*NICOLAS EVDOKIMOFF*20/20 PLUMBING & HEATING,COMMERCIAL PLUMBER, FIELD FOREMAN(ROUGH), MY BROTHER.Who Believed in Me,Who inspired me, to become PLUMBER, to Learn as much as I can about Plumbing because Plumbing is a Career not a job. Who Inspired Me to THE BEST PLUMBER THAT I CAN BE. **THANK YOUChris Evdokimoff20/20 Plumbing &HeatingAssistant Plumbing DesignerRiverside,CA Office.

Review 8 (2019-12-16 - Rating: 5)
We are a New Lennar Home in Heritage Lake & have had 20/20 out a couple of times to make adjustments to our heat & air & the guys have always been very careful, friendly, & professional and take care of what needs to adjusted & follow up to make sure everything is working as expected

Review 9 (2024-01-22 - Rating: 5)
Great company came right out fixed the issue and took steps to insure I won’t have any future problems

Review 10 (2019-09-22 - Rating: 5)
When you need a plumbing contractor20/20 plumbing is the choice of getting it right the first time with no issues and they pass inspection all the time

Review 11 (2021-11-24 - Rating: 5)
Excellent service and knowledgeable. However, they only do warranty services referred by the builder.

Review 12 (2022-05-12 - Rating: 5)
Great service, fast response. Gave an honest and reasonable quote.

Review 13 (2016-06-13 - Rating: 5)
They have good workers there and everything done on time .very recommended

Review 14 (2019-10-29 - Rating: 5)
Grant came out to my house and did an excellent diagnostic and repair on a builder installed unit and thermostat. Super friendly guy. Really smart. Also, its obvious immediately you can trust him and what he says. I will absolutely use this company in the future as well as giving them my highest recommendation to anyone I know who needs an HVAC co. based on Grants visit and work. give this company my highest

Review 15 (2023-07-21 - Rating: 5)
Personnel was professional, and work completed was of quality.

Review 16 (2020-06-30 - Rating: 5)
I am a superintedent for a home builder & I have to say this plumbing company cares about their builders & homeowners. Quality is top notch & service is beyond amazing. They always answer their phone & give the time. Cant thank this company enough for the work they do. 11/10 truly!Special shout out to Emiliano & Erick