Carolina Water Heater & Plumbing Service Inc.

Located in Ridgeland, South Carolina

Address: 3047 Argent Blvd, Ridgeland, SC 29936, United States

Phone: +1 843-301-0138

Rating: 4.8

Services

Online estimates

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-30 - Rating: 5)
Dan did a great job! The people on the phone were great. No more leaks. Dan arrived early in the 9-11 window, replaced the leaking pipe, for a more than reasonable price. I would Highly Recommend Carolina Water Heater & Plumbing Service Inc.

Review 2 (2024-12-17 - Rating: 5)
Carolina Water heater and Plumbing Service is a great company. The office is very efficient and keeps you informed of when the technicians will arrive. Technicians are very knowledgeable and professional. We recommend their services for both Hot water heater maintenance as well as plumbing issues.

Review 3 (2024-08-04 - Rating: 5)
We had our AO Smith water heater replaced by Carolina Water Heater and Plumbing after the original one - that came with the house - was leaking. Dan (the owner) stop by on time and gave me an education on water heaters to include both tank-less and tank. The estimate was fair and the work was completed the next day so much better than the original install. We are very pleased thus far...4 days later. The installers were very respectful and thorough. Id certainly use Carolina Water Heater and Plumbing again.

Review 4 (2024-11-13 - Rating: 5)
Very prompt with arrival for a project assessment and estimate. While doing the assessment, they discovered a broken drain pipe, unrelated to what they were there for. They quickly fixed it on the spot. Thank you!

Review 5 (2024-12-23 - Rating: 5)
I would highly recommend this firm. They came through when I needed them. Very professional and obviously good at what they do.

Review 6 (2024-08-22 - Rating: 5)
Very responsive and quick to come to replace our water heater. The two gentleman that installed it were very friendly and professional. We will use this company again in the future.

Review 7 (2024-12-09 - Rating: 5)
Amazing, Dan is great! They explain everything very thoroughly, showed up on time and got the work done! I highly recommend them!

Review 8 (2024-06-24 - Rating: 4)
Even though our appointment was running late, receptionist and owner kept us updated. We expected the service people to be hot, and exhausted but their customer service was exemplary! Pleasant demeanor and more than willing to teach us the idiosyncrasies of our shower valves. Worth the price of the call, as we had had somewhat negative experiences with our local company, especially in that company fell short in the teaching department. Service reps were conversant and treated us with respect. Thank you.

Review 9 (2024-12-19 - Rating: 5)
They were very professional and repaired the water filtration system that I was told by another company needed to be replaced. Will definitely use them for future needs.

Review 10 (2024-12-24 - Rating: 5)
Dan and his group continue to impress me. Ive used Carolina Water Heater to do all things plumbing at my rental property, huge flip projects, and my personal residence. They are fair and honest and their work is top notch. My most recent experience was losing hot water at home. They responded the same day, ordered parts and installed them the day after the parts arrived, just before Christmas! Thank you Carolina Water Heater....

Review 11 (2024-10-11 - Rating: 5)
Answered the phone and scheduled the work in one call, and then kept us up to date on the visit, came on time and completed the work quickly and efficiently.

Review 12 (2024-09-24 - Rating: 5)
Technicians were prompt and did great work. I would definitely use this company again.

Review 13 (2024-12-17 - Rating: 5)
Such a nice team and they even vacuumed afterward! Great service.

Review 14 (2023-12-22 - Rating: 5)
Tyler and Nathan were here to deal with a problem of my creation. They were knowledgeable, courteous and efficient and, cleaned up after finishing work. I would highly recommend this company for your plumbing needs. Thanks Tyler and Nathan...

Review 15 (2023-10-30 - Rating: 5)
We had the best experience with Carolina Water Heater and Plumbing. We had a new unit installed incorrectly with a big remodel and they were able to identify the problem and fix some issues that took place at original install. I am thankful they were NAVIAN certified plumbers, because now we have found someone who will do all of our work.

Review 16 (2023-09-08 - Rating: 5)
These guys showed up on time, we’re professional and courteous. They finished installing the new water heater in about an hour and a half. They worked clean and their pricing beat a few other quotes we received. I highly recommend this company

Review 17 (2024-12-24 - Rating: 5)
Phenomenal after hours service. Always pleasant and professional!

Review 18 (2024-11-12 - Rating: 5)
Dan did an excellent and professional job. I was very impressed.

Review 19 (2024-10-25 - Rating: 5)
Very thorough, informative, and pleasant. We are very satisfied with service by Tyler.

Review 20 (2024-12-19 - Rating: 5)
Carolina Water Heater & Plumbing is highly recommended. I use them often for my real estate business. They are quick to get in and always do a great job.

Review 21 (2023-07-18 - Rating: 5)
Jorge is always cheerful, friendly and ready to answer our questions.He completed the repair we needed in record time. He then gave us great advice concerning the deterioration of the porcelain finish on our toilets. The result of this advice is that we have signed his proposal to have all three toilets replaced!Great job, Jorge.

Review 22 (2023-01-26 - Rating: 5)
I had a small leak coming through the caulk at the base if my toilet. The office staff was very professional and were quick to schedule an appointment. Tyler arrived on time, diagnosed the problem and repaired the issue. He was very knowledgeable, skilled and professional. Very conscientious of cleanlines. I would definitely use again and highly recommend this company.

Review 23 (2024-11-15 - Rating: 5)
Responsive, professional, knowledgeable, easy to work with. Nathan is simply amazing. Their maintenance program is brilliant!.

Review 24 (2024-02-16 - Rating: 5)
Taylor & Brandon showed up right on time and did a fine job. Taylor found a leak in a water line that we did not know about and repaired it. I am sure it saved us from having a major problem down the road.

Review 25 (2023-11-15 - Rating: 5)
We had a leak in our piping system and it was creating a major problem for us. However, with a quick call in the morning, Tyler appeared and solved the problem in the same day. We are so appreciative of the response. Many thanks

Review 26 (2024-12-13 - Rating: 5)
Tyler was a pro and knows I his stuff. We found our plumber!

Review 27 (2024-11-04 - Rating: 5)
The team came when they said they would and fixed my issue within an hour. Very informative. And answered my dumb questions! I would highly recommend

Review 28 (2022-04-23 - Rating: 5)
Wish I could remember the service repair person‘s name but he was excellent. Personable, helpful, clean and great communicator. Everything from the making of the appointment to the follow up on the work done was excellent. I would highly recommend these folks for any plumbing, etc. work needed

Review 29 (2023-07-01 - Rating: 5)
Jorge did a GREAT job. He replaced a shower faucet that was leaking terribly and seemed to be rusted in from age. After working on it for quite a while he got it apart and replaced the cartridge and o-rings. And cleaned up when he was done!!Thank you

Review 30 (2022-08-30 - Rating: 5)
We have been using Carolina Water Heating and Plumbing for over 2 years and they have been great! They did all of the plumbing for a major master bath remodel, installed a gas tankless water heater, replaced a couple toilets, and other general Plumbing projects. Professional, high quality and fair prices. Highly recommend!

Review 31 (2024-02-01 - Rating: 5)
Had a major root problem in a sewer drain. Access for repair became very complex. Tyler and Nate went above and beyond to affect the repairs. Ive dealt with this company on a couple of other occasions and they never fail to deliver.

Review 32 (2022-08-19 - Rating: 5)
The communication with the service department for scheduling was excellent. Jorge was on time, professional and kept his work space in our clean and organized. I would strongly recommend for any plumbing needs.

Review 33 (2022-02-03 - Rating: 5)
The office is responsive and thorough, asking all the right questions to be sure they had all the tools and was ready to fix the problem. The plumber, Joxxx, was polite, efficient and knowledgeable. We were happy to get him back to help us out. Used them twice and theysqueezed us in for an emergency. Would highly recommend CWP and Joxxx.

Review 34 (2023-02-10 - Rating: 5)
Jorje was very professional and knowledgeable. He got our house sewer drain blockage removed very quickly. We appreciated the fast response time to our plumbing emergency.

Review 35 (2022-02-16 - Rating: 5)
Jorge was very pleasant and worked quickly. He removed our garbage disposal and checked faucet for leakage. The work was well done and with a smile. Highly recommended.

Review 36 (2022-02-08 - Rating: 5)
Company came highly recommended by several community members. They were very helpful, responsive and accommodating. Would definitely use if ever needed again and recommend for any plumbing services. Jorge A. was very nice and did thorough job and gave great advice.

Review 37 (2022-02-18 - Rating: 5)
This company is the best Ive worked with during my many home renovations in the past 18 months. They showed up when they said they would. They were very fast and efficient. Cleaned up when the job was complete. Showed me how to use my new Navien NPE 240A2 Gas tankless on-demand hot water heater. The unit works as promissed and I no longer run out of hot water. The recirculation system ensures I get instant hot water in the furthest faucet from the unit. I cant say anything negative because theres nothing to say. Im a very happy customer. I highly recommend them for any plumbing job you may need. They are a full service plumbing company. Great people to work with.

Review 38 (2021-10-29 - Rating: 5)
Fantastic company to do business with. I couldnt be home so I gave them my garage code, the went in, did a great good looking job, and didnt leave a mess. Customer service representative that made my appointment was awesome. I thank Gochnauer for recommending.

Review 39 (2021-08-25 - Rating: 5)
My shower valve leaked, and I needed fast service, and Dan arranged for Tyler to come out on short order and repair my older delta valve. The price was fair, and the service was excellent. Would highly recommend Carolina water heater & plumbing

Review 40 (2024-07-24 - Rating: 5)
I can’t say enough great things for Dan at Carolina Water Heater & Plumbing. Our home was struck by lightening and Dan was out there next day replacing flex pipes and doing whatever it took to get our gas turned back on for our family. He was so knowledgeable on the entire process. Not only did he do an amazing job at getting our home back functional but Dan went over and beyond helping us navigate the town of bluffton and getting inspections done. We can’t thank you enough for the amazing customer service and comfort knowing this job was done right.

Review 41 (2022-08-09 - Rating: 5)
Jorge was on time, very professional and took care of business! We will use this company again and highly recommend them. I spoke with the owner and he was very knowledgeable and helpful.

Review 42 (2023-02-24 - Rating: 5)
Jorge was very personable. He did a very neat job which could have been a messy situation. Definitely no complains here.

Review 43 (2022-03-16 - Rating: 5)
Very professional and friendly. Jorge and his assistant were prompt and notified me of there arriving in minutes. Cleaned up and did the job in a timely and non intrusive manner

Review 44 (2023-10-25 - Rating: 5)
From the initial contact with Carolina Water Heater & Plumbing Service until the project completion, this company exceeded all of my expectations, as well as doing an outstanding job overall.I had reached out to several local companies for a quote on the removal of two traditional hot water tanks and installation of a tankless water heater system. Out of all of the companies I prospected, only Carolina Water Heater provided a “one-stop shop” for the entire installation to include electrical, gas (LP), roofing (venting), and plumbing.During the initial visit, recommendations were given on brand / size & placement, the installation process was explained, questions were answered, and communication (texts, phone, email) was efficient.After reviewing all of the custom proposals, I selected this company primarily because of Dans masterful knowledge and expertise in the trade, along with his thorough explanation as to the most suitable and efficient system for our 5 full-bath home.The entire installation process went very smoothly. Dans crew installed 2 cascaded Navien high-efficiency condensing units. They removed the old water tanks, ran the proper gas & electrical connections, as well as installed the roof-venting system, and performed an ops check. It all works like a champ.I am beyond pleased with this tankless water heater system and will be using this company for all of my future plumbing needs. Their competitive pricing, integrity, punctuality, responsiveness, craftsmanship, and commitment to outstanding customer service sums up my experience.Congratulations to their entire team on a job well done and thank you for the endless stream of hot water!

Review 45 (2023-06-02 - Rating: 5)
I have used Carolina Water Heater & Plumbing for years and they always do the best job! I highly recommend them.

Review 46 (2022-09-21 - Rating: 5)
On time, did a great job. You get what you pay for Because plumbers arent cheap. I will use them again for my next project.

Review 47 (2022-03-21 - Rating: 5)
Taylor was amazing. He came on Sunday and totally resolved our problem. Thank you!!!

Review 48 (2022-09-15 - Rating: 5)
The gentleman that showed at our house was very professional and friendly. We would definitely call Carolina Water Heater if we ever have any more problems. Thank You.

Review 49 (2022-05-17 - Rating: 5)
Ahead of schedule and contacted me if alright to arrive earlier which I greatly appreciated. Very professional, pleasant and cleaned up work area.

Review 50 (2023-02-03 - Rating: 5)
Determined I didn’t need to replace outdoor shower control which would have required extensive carpentry, but only needed to replace the core of the existing shower shower control saving me money and time.

Review 51 (2023-07-27 - Rating: 5)
I have used Carolina 2 times over the last 3 weeks - Carolina Water will be my first call for any plumbing issue going forward.

Review 52 (2023-10-05 - Rating: 5)
Fast service. Had the parts we needed to get a disposal replaced in the kitchen. Satisfied customer!

Review 53 (2024-10-21 - Rating: 5)
Dan was knowledgeable and thorough.

Review 54 (2023-01-04 - Rating: 5)
Service technician performed a maintenance on my tankless water heater. Very professional and efficient. I would recommend

Review 55 (2023-08-25 - Rating: 5)
The technician was very knowledgeable and professional. Would definitely recommend them.

Review 56 (2022-02-15 - Rating: 5)
Well definitely use this company again. Very professional and knowledgeable.

Review 57 (2022-10-19 - Rating: 5)
Carolina was professional, on time, reasonably priced. Will use again, highly recommend them!

Review 58 (2024-12-02 - Rating: 5)
Your technicians, Drew and Brandon did a great job.

Review 59 (2023-08-07 - Rating: 5)
Technicians were professional, knowledgeable and on time. Recommend

Review 60 (2022-12-13 - Rating: 5)
Always there when you need them. Great service and all the employees are courteous and very knowledgeable.

Review 61 (2022-10-04 - Rating: 5)
The entire operation, is skilled, friendly, professional and honors an appointment. Kudos to all !!

Review 62 (2023-05-20 - Rating: 5)
Same day schedule of repair visit, quick and clean work

Review 63 (2023-09-24 - Rating: 5)
The plumbers were on professional. They figured out how to fix the shower.

Review 64 (2022-02-05 - Rating: 5)
Excellent service. Would highly recommend them!

Review 65 (2023-05-19 - Rating: 4)
Service man checked all the shut off valves and replace the toilet mechanism.

Review 66 (2022-02-16 - Rating: 5)
A good job on time George was excellent thanks Bonniefaas

Review 67 (2024-11-15 - Rating: 5)
Tech was on time. He was fast and efficient!

Review 68 (2022-01-30 - Rating: 5)
Great emergency service on Saturday afternoon!

Review 69 (2023-01-05 - Rating: 5)
Job appears to have been done professionally. I am pleased.

Review 70 (2023-07-29 - Rating: 5)
Right on time and they fixed the problem! Thank you!

Review 71 (2023-02-18 - Rating: 5)
These guys are professional, prompt, knowledgeable and fair. Highly recommended. They fixed a warranty repair on a complicated heating core unit that was struck by lightening and required board replacement.

Review 72 (2023-08-25 - Rating: 5)
Great staff! Quality work.

Review 73 (2023-09-29 - Rating: 5)
Excellent service. Very professional.

Review 74 (2022-12-02 - Rating: 5)
This is not the first time we have used Carolina heating and water. Very professional, kind, and polite. Jorge was excellent

Review 75 (2022-02-11 - Rating: 5)
Always great work and top notch professionals.

Review 76 (2022-10-11 - Rating: 5)
Wax ring in toilet was leaking and was was repaired quickly and on time

Review 77 (2023-01-30 - Rating: 5)
Water heater maintenance performed professionally and courteously.

Review 78 (2023-07-20 - Rating: 5)
Carolina Water Heater serviced the concerns I had and did a thorough maintenance check. I appreciated the service they provided and look forward to working with them in the future.

Review 79 (2022-03-24 - Rating: 5)
Trying to have a plumber in HHI to come to the house as soon as possible is very difficult. Carolina Water Heater answered the phone every time I needed to call them as opposed to others that either never called me back or was a long delay. I do recommend their services as they have been in business for 40+ years and is family owned. Thank you for your services