My Professional Plumber
Located in Powell, Tennessee
Address: 7357 Morton View Ln, Powell, TN 37849, United States
Phone: +1 865-326-3191
Rating: 4.8
Services
- Online estimates
- On-site services
- Repair services
- Appointment required
- Credit cards
Categories
- Plumber
- Bathroom remodeler
- Gas installation service
- Gasfitter
- Hot water system supplier
- Kitchen remodeler
- Water purification company
- Water softening equipment supplier
- Water testing service
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-12-27 - Rating: 5)
Bill and Boston came out to service my water heater where the hot water element and thermostats went out and let me just say? They were absolutely amazing and early which was absolutely wonderful! Both very courteous, kind and respectful. Explained everything to a T which matters fully. -
Review 2 (2024-11-13 - Rating: 5)
What a great team of guys! Anthony came out, identified all of the updates and modifications that I wanted and provided some great advice for my kitchen and two baths. He got me quoted out and scheduled within a couple days of my initial appointment. Today, Bryce and Boston executed and did a stellar job with each of the updates and the modification. Five stars all day for these guys! -
Review 3 (2025-01-03 - Rating: 5)
Bryan Lee did an excellent job replacing all the old propane lines under the house to the fireplace, cook top and outdoor grill. He was on time, very knowledgeable, professional and neat from the estimate to the completed job. I can sleep better at night now ! -
Review 4 (2024-10-31 - Rating: 5)
Bill & Boston were absolutely awesome. They had a difficult job and had to deal with a slab repair at our house. They were very courteous and professional. Very knowledgeable. Answered all of our questions and concerns. Rest assured youre in good hands if you choose professional plumbers. We are so grateful they were there for us. We would definitely use them again. Very happy with the job Bill and Boston did. They work hard and very clean! -
Review 5 (2025-01-01 - Rating: 5)
Bill was wonderfully patient in explaining the details of a large scale plumbing project to me. As Iām out of state & my motherās home in Maryville required totalre-plumbing due to corroded galvanized pipes.Many phone calls were needed to keep me in the loop. While keeping me informed Bill & his assistant tackled the project in a systematic, professional manner with minimal disruption to momās daily routine-something I greatly appreciated.They are our plumber of choice for any future project! Thanks Bill!!Daniel Martin Jr. -
Review 6 (2024-11-21 - Rating: 5)
Jesse and Jacob did an absolutely amazing job helping us with our water heater replacement and service visit. They offered same day service and were very helpful and patient with all my questions. They will be my go to & top recommendation for any plumbing needs going forward! -
Review 7 (2023-11-16 - Rating: 5)
This is my second experience with My Professional Plumber and Jimmy. Again, the finished job was picture perfect. Jimmy and Lance showed up at exactly the time of my appointment, gave me the quote for the work I wanted done, performed the work, cleaned up when they were finished and off to their next assignment. Very pleased with the results. -
Review 8 (2024-05-30 - Rating: 5)
Jesse did a fantastic job helping us in an extreme emergency with our water heater. We had a dangerous situation occur with the carbon monoxide exhaust vent due to the shoddy sloppy work done by a different previous installer. Jesse arrived at our home nearly immediately after our initial call and took care of the issue. He was neat, kind, professional and well trained. We will definitely be using this service again for any future plumbing needs! -
Review 9 (2024-10-03 - Rating: 5)
We just finished a repipe and filtration system job on our entire house. We did a lot of research on the process and talked with several plumbing companies before choosing My Professional Plumber to complete the job. From the initial phone calls with the office staff, our in home meeting with Anthony before the job began as well as all of the technicians that worked on the project (Bill, Jacob, Joe, Anthony, the owner, Jamie and MORE), we could not be more pleased!The office staff communicated with us daily and let us know when the team would be arriving, the technicians were very conscientious and hard working. They answered questions throughout the process and went above and beyond to keep things neat and clean. As the project was coming to a close, Anthony made sure that we were 100% satisfied with each and every detail. If you are facing this big project in your home, I would highly recommend My Professional Plumber to do the job! We are also now members of the Diamond Club and feel confident that they will help us maintain our plumbing needs for years to come. -
Review 10 (2024-12-18 - Rating: 5)
Bill and Jacob came out to fix our tankless water heater. As a result of Billās deep knowledge, they didnāt stop with just that. Bill recognized that the issue with the water heater was a symptom rather than the root problem. After replacing the Pressure Regulator Valve for the house and adding in an overflow tank for the water heater, we are back up and running with the proper pressure throughout the house. I canāt say enough about their professionalism. They came out when I needed them and even came back the next day to complete the larger problem. They were very respectful of our home and truly listened to our concerns. If you need a plumber, you canāt go wrong with hiring these guys. -
Review 11 (2024-11-15 - Rating: 5)
Rance Ault and Donovan West from My Professional Plumber did an excellent job installing a water softener filtration system into my home today.I have used this plumbing company for a few years now and am always pleased with the level of skill and professionalism from their team. -
Review 12 (2024-12-11 - Rating: 5)
Rance and Donovan did an excellent job replacing four toilets in my home. They were quick, clean, and had excellent customer service skills. I would recommend this team to anyone! -
Review 13 (2024-09-04 - Rating: 5)
Ernest did an excellent job installing our new water heater. He made sure everything was done right and brought up to code. Took the time to ensure nothing was overlooked and we couldnt be happier.Weve been a customer for 10 years now and had work done on a few properties and will continue to call on MPP for the help when we need it. Thanks Ernest for getting us taken care of quickly, my dog said I really needed to shower. š -
Review 14 (2024-12-09 - Rating: 5)
Jesse and Brice deserve 10 stars! Their initial assessment of the work was quick and precise. They concluded the job in an efficient, complete, and professional manner. So appreciative! -
Review 15 (2024-10-17 - Rating: 5)
Rance from My Professional Plumber came out for my yearly inspection. He looked at all of my sinks, toilets, as well as my hot water heater for a routine inspection. He was friendly, efficient, and made recommendations to maintain my plumbing to prevent any future issues. I highly recommend My Professional Plumber and Rance. -
Review 16 (2024-08-19 - Rating: 5)
Rance came out for my diamond club inspection! Super personable. He did a thorough job and got me my estimates quickly. Would highly recommend my professional plumber! -
Review 17 (2024-09-18 - Rating: 5)
Extremely positive experience with this company! Jesse was a blessing in a very stressful situation! Outstanding professionalism, went the extra mile, and helped to make a difficult situation easier by providing reassurance and knowledge! Highly recommend! All the employees we encountered were amazing!!!!!! -
Review 18 (2024-09-27 - Rating: 5)
We have worked with Jacob, Joe and Bill. They are very professional. They communicate well on all issues. They are patient with all my questions. I would recommend them to others for the quality and cleanliness of their work. -
Review 19 (2024-09-30 - Rating: 5)
Jesse Bolen is the most friendliest and knowledgeable plumbing technician Ive ever talked to. He was easily able to break down technical jargon into something I could understand. He articulated clearly his companys services and chose the correct path of action for me and my family. Thanks Jesse and the rest of the MPP team. -
Review 20 (2024-09-05 - Rating: 5)
Very professional and personable. Mr. Jesse was stellar in explaining the process of annual maintenance and suggestions on how to save me from future issues regarding all my plumbing needs. Thank you for your exceptional service. -
Review 21 (2024-08-22 - Rating: 5)
I would recommend Rance Ault for your plumbing issues. He was punctual, communicative, friendly, respectful and polite. He cleaned up all messes and even offered helpful information regarding preventing future plumbing issues. -
Review 22 (2024-12-20 - Rating: 5)
Rance did a great job replacing my kitchen faucet! He was on time and efficient with his work. Thanks for the help! -
Review 23 (2024-09-06 - Rating: 5)
I called My Plumber to fix a busted pipe. Jimmy was my technician and he did an excellent job of getting the problem addressed quickly and thoroughly. He also took time to assess my plumbing and water pressure. -
Review 24 (2024-10-29 - Rating: 5)
Rance was wonderful! He installed a new garbage disposal for us and explained the process, the warranty, and the benefits of their Diamond Club. Thanks Rance! -
Review 25 (2024-09-05 - Rating: 5)
Derek was here today found our problem and fixed it . Very professional showed me pictures of his work before and after. I had just had surgery on Tuesday so I had to have a professional fix it. I would recommend him. -
Review 26 (2024-09-09 - Rating: 5)
Jesse Bolen did a fantastic job. He was very professional and very informative. He is hard working and really helped us. Thank you! -
Review 27 (2024-04-24 - Rating: 5)
Bill came over to our house as scheduled [3:00] to check out the water heater for us because we had no hot water. After just a few diagnostic tests (checking the breaker and resetting it 3 to 4 times)he told us it was working properly. We ran the hot water side in the kitchen and just like we were believing.... we had hot water. Thankfully the water heater, labor charges, etc. were still under warranty, so it didnt cost us anything. We are happy now! -
Review 28 (2024-11-27 - Rating: 5)
Highly recommend Jesse and Bryce; true professionals. Thank you Gents! -
Review 29 (2024-05-20 - Rating: 5)
I just had a very positive experience with Rance from My Professional Plumber! He Replaced a broken hose bib. He even had ideas on how we could do it better, which he did. We couldnāt be happier with the job he did, the service was quick and professional and at a fair price. Thank you so much! I would highly recommend him to others!Paul McEvoy -
Review 30 (2024-10-04 - Rating: 5)
Ernest was an amazing. Very kind and helpful. Helped correct our issues and explained the process. Will definitely use again! -
Review 31 (2024-08-06 - Rating: 5)
Your tech Jesse came out and serviced my p trap for a clogged sink, he was professional and very courteus, he even went the extra mile locating my prv. You should be proud to have him on your team. -
Review 32 (2024-11-15 - Rating: 5)
My wife and I had the most pleasant and professional experience from Bill and Boston that was greatly received by us in time it is hard to find this level of service. -
Review 33 (2024-08-31 - Rating: 5)
Jesse Bolen is an absolutely amazing technician and is one of the most courteous and gracious professional plumbers I have ever met. I will always ask for him now that I have a service contract with My Professional Plumber. -
Review 34 (2024-09-16 - Rating: 5)
Excellent job. Very personable employee. I had a water leak and bill miller worked diligently to repair the leak. He went above and beyond to help with this problem. I had ceiling tiles damaged and he handled them. I have 4 Shih Tzu and he was very comfortable with my little dogs running around. I will continue to seek their help with my plumbing needs. Kudos to my professional plumber Bill Miller. My thanks for prompt help. -
Review 35 (2024-04-23 - Rating: 5)
Anthony & Rance came in and did a great job and it took them 2 days to do what would have taken us months to do! We bought a new house and half the house was leaking. One of the hot water heaters was out. Everything was a mess. But these two came in and really found all the problems made sure that they found everything. Got everything cleaned up and fixed and working properly. They were clean. They were professional. They put up with my crazy family and my barking dogs! 4.5 bathrooms FIXED! -
Review 36 (2024-06-05 - Rating: 5)
My husband and I had some plumbing problems last year and called My Professional Plumber to come out to check it out. Last week we had a problem withthe commode seat. A manufacturing problem. Jimmy Whittle was the person they sent out with a new and better seat. He was very experienced, professional and had the seat fixed in about 30 minutes with no charge for the seat or his labor. All the employees I have talked with , office or the plumbers are super professional and so nice to talk to. -
Review 37 (2024-05-17 - Rating: 5)
My husband and I wanted to add an outdoor hose faucet and replace another one. We had Jesse come by and the experience was great before he even got here! I received a text message letting me know that he was on his way and it included a personal photo of him and his wife that made me feel so much more comfortable before he even was even at our house. He also called just to make sure the time was still good and was incredibly friendly once he was here .He was upfront, ready to explain anything, and was excited to help in anyway possible. He did an incredible job and fixed our water pressure which we knew was bad but didnāt realize how bad it actually was! He was excited to help with anything he possibly could, even if it didnāt relate to plumbing. My Professional Plumber was fantastic and Jesse was even better! 10/10 recommend. -
Review 38 (2024-05-04 - Rating: 5)
Chris did a PHENOMENAL job at our house. He was here for 4 hrs & cleaned up everything before he left. He was extremely punctual, polite, gave us the upfront cost of the job and we are planning on having him back for another big project ASAP. I highly recommend Chris & My Professional Plumber. By the time he left he felt like family. We were very at ease with Chris in our home. -
Review 39 (2024-01-07 - Rating: 5)
The plumber who came out to assist us was Jessie. He arrived when he said he would and was very professional. Jessie was well-prepared for the job, really knowledgeable, and stayed until the task was complete. Not only that, but he double checked to be certain everything was taken care of before he left. Leaving no stone unturned, he was determined to be sure this was done right the first time! This plumber was also very friendly with a good sense of humor. He finished the job that evening and gave us a quote for some follow up work we are going to need to do, explaining everything that would have to be done. Extra kudos for coming out on a blah rainy night too. I can highly recommend this plumber for your plumbing issues, rest assured hell get it done right!A follow up here: Jessie along with Bryce came by to complete a sewer line replacement. They did the job correctly and ended up getting it done quicker than I thought too! Jessie pointed out how the line that was installed before we bought the house wasnt done right and showed us how they did it the way it was supposed to have been done before. I was very satisfied with my service and will most certainly use him again if I encounter any more pluming snafus! -
Review 40 (2024-06-03 - Rating: 5)
Bill Miller, with My Professional Plumber, recently replaced the garbage disposal and water heater in my condo. I am very pleased with his service. He is professional, efficient and very pleasant. I highly recommend him to anyone looking for a top-rate professional plumber. -
Review 41 (2024-04-16 - Rating: 5)
Jesse had came out twice to fix a few problems we had, and he had the best attitude! He did the job perfectly and explained how we can keep our new garbage disposal clean and keep it running efficiently. He kept us in the loop and didnāt hide anything. Definitely will be using him for future needs! -
Review 42 (2023-10-25 - Rating: 5)
I used My Professional Plumber today for the first time and am glad I chose them. The entire experience was outstanding. The office was very communicative and the service overall was outstanding. I was impressed with the professionalism of the service technician, Derek Gibson. He showed up early and did everything he said he was going to do. He worked quickly and did a great job. Iāll definitely use this company again. -
Review 43 (2024-03-05 - Rating: 5)
We had a very bad clog in our drain and Bill was quick to answer our service call. He arrived promptly and was so professional (even after hours). Bill was so wonderful to work with and the price was very fair. We will definitely use this company again! -
Review 44 (2024-08-30 - Rating: 5)
Awesome job. Everything turned out great. Love the new water heater system! The price was great and affordable. -
Review 45 (2024-05-21 - Rating: 5)
Derek was prompt, courteous and very professional. He was able to offer 2 solutions and make a quote on the first visit. Complex solution involved scheduling with a boring company and he worked to get them out promptly. Also handled and add-on request that involved a bigger fix than was anticipated!!! Appreciate your company approach that includes great communication. Thanks -
Review 46 (2024-02-24 - Rating: 5)
The term āyou get what you pay forā is evident in great plumbers. I contacted My Professional Plumbing to estimate moving a water heater, adding a sink and water softener along with replacing a hose bib. Derek was the tech that came out. He was courteous and professional. He listened to what I was looking for, made recommendations and took pictures. He was able to start that day as well. His work is top notch!! Nothing left behind but a satisfied customer!!! Definitely using them and Derek for all of our plumbing needs. -
Review 47 (2024-03-21 - Rating: 5)
We had a whole house water filter to install. I called My Professional Plumber on Monday and got an appointment for Thursday morning. They sent me reminders by email and text the day before the appointment. Derek, who was the lead tech, called me 30 minutes before arriving. This is much appreciated. Derek was accompanied by Bryce who is in training. Both men were courteous and considerate to deal with. They looked at the job which was more challenging than most because the space for the installation was limited. We talked about options then Derek gave me an estimate that was reasonable. They had to leave for a few minutes to get some parts because my water pipes are larger than usual. They returned to complete the job. They warned us before turning off the water to complete the installation. The total time from arrival to completion was three hours. We are more than satisfied with the job. And we are very impressed with the attitudes and professionalism of all the staff - especially Derek and Bryce. -
Review 48 (2024-09-27 - Rating: 5)
I was able to get an appointment with in two days and my tub/shower was fixed in one visit. I also joined the Diamond club for preventative maintenance. -
Review 49 (2024-04-19 - Rating: 5)
I had a couple of leaks in my basement. Anthony came out and surveyed the leaks. Was willing to fix the leaks but advised what I had pretty much known. I had fixed a few leaks and noticed the pipes oxidizing from impure copper pipes. He quoted me a fair price for getting rid of the old leaky copper pipes and replaced with 15 year guaranteed pex. I agreed and the next morning they were here. Took them only two days to complete the entire job. Water shut off for only one of those days. I have never had a plumber come out and be so on point and professional. I know the next time I need plumbing service who Iām calling. My Professional Plumber is the only ones I need to call. -
Review 50 (2024-03-19 - Rating: 5)
Chris K is the most professional plumber that I know. He is very attentive and listens to all our concerns. He then checks the concern and offers the solution. He is our go-to person for plumbing. Grateful to utilize his expertise for 7+ years. This team is thorough who check everything inside and outside pertaining to plumbing. Chris gave us an estimate for a tankless circulating system and will have that done next week. We do get cold temps in TN! -
Review 51 (2024-01-18 - Rating: 5)
My Professional Plumber did a recent service call. Mr. Jimmy & his partner Lance were extremely professional, knowledgeable & excellent service. We have been clients of Mr. Plumber for 3-4 yrs. Besides having very reasonable pricing they are very dependable. I highly recommend their services and be a member of their Diamond Club. Sincerely Mary Lee -
Review 52 (2024-09-09 - Rating: 5)
We have used this company for several jobs at our previous house. When we realized that we needed plumbing services at our new home of course we contacted My Professional Plumber! Love the fact that they respect your property, wear their booties when they enter your home, keep you posted on their arrival time and leave your home spotless. Bill Miller did a great job. He was extremely professional. Highly recommend without reservation. -
Review 53 (2024-03-29 - Rating: 5)
My Professional Plumber did a fantastic job for me. I had a drainage line completely plugged that was causing flooding in my basement. They had to dig up the entire line to the street. It was a big job! Anthony, Joey, Patrick and the owner Jamie stayed all day working from sunup to sundown to make sure it was fixed as fast as possible. They were kind, hardworking and importantly to call. They stuck with it until the job was done right, I wouldnt hesitate to call on them for a plumbing needs I have in the future, and you should too. -
Review 54 (2024-12-03 - Rating: 5)
If you need a good plumber call Rance Ault with My Professional Plumber. For several months Iāve had trouble with my washing machine drain line. Rance worked until he found the problem and repaired it. Super professional and excellent at what he does. You will be very glad you called him. Ask for Rance!!! -
Review 55 (2024-01-04 - Rating: 5)
Bryan Lee was my plumber and he was outstanding. He came within the scheduled window, which is a great start. My home is 90 years old and the house was previously flipped, so Im having to undo a lot of what was supposedly fixed. Bryan had to do a lot of problem solving given the age of the house and what the flippers had done in getting the house on the market. His craftsmanship was excellent, he communicated clearly throughout the process, and he provided a detailed estimate before proceeding. The final bill was exactly what he quoted initially - despite some of the challenges the job presented him. I cant recommend him enough. -
Review 56 (2023-12-06 - Rating: 5)
Very friendly and professional from the office staff to the techs. Was given options for the repair and the cost was reasonable. Derek, the tech, was very friendly and very knowledgeable. He was on time, did exactly what was needed, was very clean in his work and left everything in great shape. I recommend them and they are who I call for plumbing services. -
Review 57 (2024-04-05 - Rating: 5)
My husband and I were very impressed with Anthony! Not only was he on time, courteous, and congenial, but Anthony was extremely knowledgeable, thorough, and explained the procedures that he and his crew would be taking to fix our issue.We canāt say enough good things about Anthony- he took excellent care of us and our plumbing issue! -
Review 58 (2024-04-16 - Rating: 5)
Jesse and Donovan were prompt. I received a text that they were on their way. Also a call 20-25 minutes before arrival. I received estimates before any repairs were made so I knew in advance how much it would cost. I then signed off that I accepted the charges. They were both very personable and friendly. I would use them again for sure. Thank you Jesse and Donovan! -
Review 59 (2024-02-28 - Rating: 5)
My Professional Plumber, Jimmy, was top notch. He replaced my water heater, updated the natural gas connection, removed an out of code water valve and helped me adjust a new pressure regulating valve that had been installed recently for my house. He is friendly, professional, and very good at what he does. I would request him if I ever needed any more plumbing work done and recommend My Professional Plumber without hesitation based on my experience. -
Review 60 (2024-06-03 - Rating: 5)
I have used Professional Plumber for years and have always been happy with them. Bill did an excellent job. He is very knowledgeable, personable, and has good communication skills. -
Review 61 (2024-06-11 - Rating: 5)
Jesse did a phenomenal job. He explained every detail of our problems. He provided us with a thorough explanation of the best way to fix it. -
Review 62 (2024-05-02 - Rating: 5)
Anthony and Patrick are very professional and personable individuals. They let me know when the water would be on or off, the progress for the day and what to expect in the day to come. Anthony left every day with āIf you need anything, just call us.ā The two of them noticed we didnāt have a working outdoor faucet and installed an additional one near the front after seeing thatās where we kept the dogsā water bowls and puppy pool. We are grateful for the fast, professional and positive experience they provided. Everything works just as it should. -
Review 63 (2024-11-24 - Rating: 5)
Rance was so kind and helpful!! He was attentive to every detail and went above and beyond for us! -
Review 64 (2024-02-02 - Rating: 5)
Anthony, Jimmy, and Rance took great care of us. Pipes froze and burst but our plumbing was in need of an update. They made sure we understood what was involved, were upfront about the pricing, and worked the entire week to make sure we were back up and running. Thanks guys! Were so glad to be up and running again. -
Review 65 (2024-01-27 - Rating: 5)
Anthony was a pleasure to work with and went the extra mile to satisfy all our plumbing needs. He helped diagnose a roof leak we had due to the snow storm that was unrelated to our plumbing. He came back with Donovan a week later to install a home water filtration unit. They both worked all day with almost no breaks to reroute my feed water, relief valve, and home shut off valve to a more accessible location to support the water filtration unit. The job was done well with a keen know how and attention to detail. I would definitely use my professional plumber again and will be requesting that Anthony be my service technician for future service calls. -
Review 66 (2024-09-04 - Rating: 5)
Anthony and Joey did a nice job on my sceptic system. They met the challenges the site offered and persevered to accomplish the goal . -
Review 67 (2024-04-10 - Rating: 5)
Derek and Raven were professional and personable. They arrived on timeā¦kept us updatedā¦and did an excellent job of repairing our plumbing. We will definitely call on My Professional Plumber for any future plumbing needs and we will ask for Derek and Raven. -
Review 68 (2024-02-23 - Rating: 5)
Anthony Branam and his technician Donovan did an outstanding job on our newly purchased home. They brought an honest and professional opinion and work ethic along with them throughout the process. Their knowledge and ability to accurately locate issues and address them were second to none. My wife and I are insanely grateful for these two gentlemen and I would not hesitate to call them again for any plumbing or water line work! -
Review 69 (2023-11-20 - Rating: 5)
My Professional Plumber exceeds my expectations every time we use them. I feel like they are our trusted partners. Bryan Lee has done all our work. He is amazing. Prompt, professional, and treats like good friends. I highly recommend My Professional Plumber and especially Bryan. Thank you. -
Review 70 (2024-03-01 - Rating: 5)
Me and my daughter couldnāt be any happier. I was completely impressed with their professionalism and customer service. The customer service was exceptional, as they kept my daughter and I updated throughout the entire process. Jesse B. and his team was very polite. This company will continue to get our business.Thanks,Melissa Lundy -
Review 71 (2023-11-06 - Rating: 5)
Chris was a top notch professional and found all the reasons for my problems. He checked on getting the products & scheduled my work to be done & completed next week. His helper Rance was very knowledgeable & able to quickly supply Chris with model #, etc. Before leaving I spoke with him about the faucets in the master bathroom and we decided to replace them because of their age. He ordered them and was here the next week to install. Great guy and very knowledgeable! I will call him again for ANY plumbing need -
Review 72 (2024-11-26 - Rating: 5)
Rance and Donovan did a great job. They were on time, very professional and resolved the issue. -
Review 73 (2024-05-24 - Rating: 5)
Derek was great! Gave me 3 options for the work I needed done to help me see the costs since I need to do this in phases. They were quick and efficient. Thanks so much! -
Review 74 (2024-03-21 - Rating: 5)
Chris and Jamie at my professional plumber are exceptional, honest and trustworthy. We have used them at our personal residence and have referred them to friends and family, the work they do is always efficient and very professional if youre looking for a good quality plumber that you can trust we would highly recommend my professional plumber. -
Review 75 (2024-03-11 - Rating: 5)
Mr. Miller arrived on time and was professional and very courteous. He finished the annual inspection in a quick and efficient manner and provided an estimate that was easy to understand. I would highly recommend My Professional Plumber and especially Mr. Bill Miller. -
Review 76 (2024-02-21 - Rating: 5)
PLUMBING EMERGENCY... a BLESSING?After their amazing help in late 23 (Thanks , Bill), we purchased the Diamond Service agreement from My Professional Plumber... might come in handy for absentee owners.Sure enough, frigid temps-vigilant neighbors-quick response-broken pipe, fixed. Toot sweet... sorta.While under the house, Jimmy discovered other leaks. We knew the 50 year old pipes were tired, but things had progressed... a lot! Jimmy quickly put together a quote, got us on the schedule and now, a week later, the whole house is repiped, including weary fixtures and valves, new filtration system in place, and as before, excellent craftsmanship! Jimmy is the real deal: great to work with, all the info we needed to make informed decisions, and a really nice guy.We are SO pleased, AGAIN, with My Professional Plumber... a great team!Thank you for a job well done! -
Review 77 (2023-12-08 - Rating: 5)
Bill was my MyProfessional Plumber that came out to do my service. He did an outstanding non! He was on time, professional, and very competent! He diagnosed a long standing plumbing problem and a way to fix it! I was very impressed with his work! -
Review 78 (2023-09-16 - Rating: 5)
My husband and I had a major plumbing/sewer line issue right after moving into a new house we just bought. We got answered right away for the emergency call today and had service shortly after, much quicker than expected. Derek Gibson did an excellent job and was very thorough. He took the time to explain the problem and made sure it was fixed correctly at a reasonable price. We have unfortunately had previous bad experiences with different plumbers in the past so this was the best and ONLY company we would recommend. -
Review 79 (2024-04-18 - Rating: 5)
Had warranty work done on our hot water heat. In the process something was damaged. I emailed them not really expecting much of a reply. However, the owner reached out and personally addressed the issue. The owner and his company reflect integrity. I would recommend. -
Review 80 (2024-04-05 - Rating: 5)
Chris came to install a hot water circulating device to our tankless water heater. He took care of everything and made sure it was operating properly before leaving. Everything was left as clean or cleaner than before the job was begun. Thank you. -
Review 81 (2024-04-08 - Rating: 5)
Absolutely the most polite, efficient, and timely service person I have encountered in awhile.Will call on him for any plumbing issues in the future.I would also like to commend the helper with Chris, Ranc. Both of them were helpful in answering any questions I had. Thank you for having such knowledgeable employees.Had Derek and his partner today 4/8/24 and they were very good, polite, and knowledgeable. Would recommend any of these workers š. Thank you for having such wonderful employees. -
Review 82 (2024-09-11 - Rating: 5)
Bill was great. Has worked at my house a couple of times. Extremely friendly and knowledgeable. -
Review 83 (2024-01-03 - Rating: 5)
Derek arrived on time, quickly diagnosed the issue, and performed the necessary work. Not long after he finished we had a reoccurrence of the issue. Derek returned as soon as he could to address and resolve the issue.I always have great service through My Professional Plumber and this time was no different. -
Review 84 (2023-07-08 - Rating: 5)
Derek was great! We just moved into a new home and had to make a last minute appointment to get a new hot water heater. They did a great job installing it and were very informative about the product. Very pleased with the company and the work that was done. Highly recommend and will definitely use them again. -
Review 85 (2024-04-12 - Rating: 5)
Derek and his coworker were fabulous!! They did a great job, very professional, courteous, and made sure everything was clean and back in place before they left the job. We couldnāt have ask for anyone better! I highly recommend them for any plumbing job and will refer My Professional Plumber to anyone that asks about needing a plumber! -
Review 86 (2024-04-13 - Rating: 5)
Quick response to our problem. Courteous and professional. Worked very well with our design and renovation specialist.Attentive to our preferences with a desire to make sure as customer/clients that we were satisfied. Definitely: I consider Anthony Branam as āMy Plumber.āThe above was based on installation of a tankless water heater.We asked for Anthony shortly after the above service call because we experienced a gas leak deemed a full blown emergency by KUB.Anthony and crew from My Plumber responded immediatelyāidentified and successfully repaired the source and cause of the gas leak. Thank you! -
Review 87 (2024-01-18 - Rating: 5)
We had a water line bust in zero degree weather. I called and within a half hour Anthony came to our house in the middle of terrible conditions, fixed the busted line, and made sure we were ok. He had it repaired in record time. Also he stuck around after the repair while we checked everything and he made sure our water was working in all our faucets. Couldnāt be more pleased with his service and how helpful he was. Very polite and very professional. 10/10 would recommend to anyone I know. -
Review 88 (2024-09-24 - Rating: 5)
Service was excellent, on time and completed job quickly. Ernest was very helpful and i would highly recommend him. -
Review 89 (2024-05-01 - Rating: 5)
Jimmy, an experienced plumber with the company āMy Professional Plumberā in Knoxville, has done great work for our home multiple times. He is trustworthy, cheerful, knowledgeable and experienced. I recommend him highly. -
Review 90 (2024-02-05 - Rating: 5)
I would recommend this company to anyone who seeks a fair honest and extremely professional plumbing service. Anthony is one the nicest and most genuine people Ive ever met and will go above and beyond to make sure you get exceptional service that wont break you financially. If youre looking for a plumber, look no further! -
Review 91 (2024-03-01 - Rating: 5)
This is my first experience with My Professional Plumber. I thought that we had a pipe leak and a friend of mine recommended them because she had a great experience in the past. I called and Anthony Branam came and inspected the whole house. It turns out that our water heater needed to be replaced (was 18 years old) and our water pressure was very high. We dont know any of these things so we had so many questions and Anthony answered all of them making sure we understood. He always had a smile on, kind, patient and VERY honest. That meant a lot to us because in the past other people from other companies would get mad for asking a lot of questions. He asked if we ever thought of switching to a tankless heater because they can help save money compared to the regular tank. He NEVER pressured us to buying it, which other companies do. We appreciated that from him. Doing some research, we decided to go with the tankless heater and him and his crew came the next day and had it installed. They take their job very seriously. They didnt leave until everything was perfect. We love our new tankless heater and we are so thankful for Anthony and his crew. If you ever have plumbing issues, dont hesitate to call My Professional Plumber, you wont regret it!! They are amazing! Thank you Anthony for all your help. You are the best ! š -
Review 92 (2024-05-02 - Rating: 5)
Anthony and Patrick worked on removing and replacing old cast iron pipes. They were prompt and courteous, did an excellent job. We will use them again and refer them to family and friends. -
Review 93 (2023-09-26 - Rating: 5)
They are always on time, professional, neat, polite, and get the job done. Jamie detected a leak that was hidden in deep insulation way back in an almost inexpressible part of my attic. He and Jesse capped and vented the offending pipe and fixed the issue. If you want a pro who will go to the extreme to provide the best service, call My Professional Plumber. -
Review 94 (2023-11-02 - Rating: 5)
We discovered a gas leak in the middle of the night with 26Ā° weather and had to have the gas to our house shut off. I called My Professional Plumber first thing in the morning. Thankfully, they were able to send someone out almost immediately. Derek did a phenomenal job and I was able to get the gas company out and everything passed their tests and we now have a warm house and hot water again! I wouldnāt even consider using anyone else in the future! -
Review 95 (2024-01-27 - Rating: 5)
Chris was professional, efficient and friendly. Communication with him was easy and we appreciated his aptitude to explain the issue and provide solutions with transparency. We are looking forward to working with him and the company in the future. -
Review 96 (2024-03-20 - Rating: 5)
Derek did a great job. Patient, kind, and considerate. Him and his co-worker Rance were great. I would definitely choose them again or recommend them to anyone. Thanks, guys. -
Review 97 (2023-08-25 - Rating: 5)
From the initial appointment booking with Kelli to the completed job with Derek and Jimmy, My Professional Plumber was outstanding. When you finally find a company that is responsive, professional, competent, AND reasonably priced you want everyone to know about it. These guys are great! -
Review 98 (2023-12-18 - Rating: 5)
Derek came quickly, evaluated the problem and gave us a couple of suggestions and estimates. We chose to get a tankless water heater. Derek and Rance worked for 4 hours installing the unit. He worked some water pipes and a larger gas line into better configuration.We are very pleased with the work. -
Review 99 (2023-08-02 - Rating: 5)
Chris was friendly, knowledgeable, and very reasonable with my quote. Will definitely recommend My Plumber to anyone and will definitely be using them in the future. They were also on time and had great communication with me throughout the process! -
Review 100 (2024-10-28 - Rating: 5)
Rance did my annual inspection today. Great job, very efficient and a pleasure to work with. -
Review 101 (2024-07-29 - Rating: 5)
Jimmy and Joe were amazing. Right on timeā¦So professional and clean! Definitely recommend them! -
Review 102 (2024-01-18 - Rating: 5)
We had a busted pipe in the middle of awful weather. We called and Anthony came to our home in no time flat despite the weather. He fixed our pipe very quickly and he was so incredibly nice and thorough. Couldnāt be happier with the service and with Anthony himself. Thank you so very much! -
Review 103 (2024-05-08 - Rating: 5)
Bill Miller did a great job installing a new outside faucet and indoor drain. He went above and beyond to ensure that the new outdoor faucet fit our very specific needs for a family member with disabilities. Great work and much appreciated. -
Review 104 (2024-10-18 - Rating: 5)
My Professional plumber are AWESOME!! Rance did a wonderful job and Iām looking forward for him to come back next week and replace all my plumbing -
Review 105 (2023-08-25 - Rating: 5)
Excellent service by technician Jimmy. I received information from the company about the technician before he arrived along with a photograph so I could verify who he was when he arrived. This issues was resolved quickly and throughly. I highly recommend My Professional Plumber for your plumbing needs. -
Review 106 (2024-10-14 - Rating: 5)
Rance came out and did two repairs and my yearly inspection. He was extremely professional and courteous. I highly recommend him and this company for all plumbing needs.Thankfully,Beverly Walker -
Review 107 (2023-11-27 - Rating: 5)
Jimmy with My Professional Plumber did an awesome job replacing my sewer line, and clearing all drains. He went the extra mile after a long day to make sure the job was done right. 100% satisfied with his work, I highly recommend this company and Jimmy -
Review 108 (2023-07-19 - Rating: 5)
They were able to send a technician out same day and Jeff was very informative and professional. He was able to fix our clogged drain quickly and didnāt charge for anything unnecessary. Will definitely be using them again if the need arises. -
Review 109 (2024-02-05 - Rating: 5)
Arrived on time and got the job done right. Bryan and his assistant had to dig up some border bricks and they put them back just the way they were. Cleaned up everything very satisfied. The only problem we had is Bryan kept saying how pretty he was. Keep going for your dream Bry, it may happen yet! š Thanks for everything. -
Review 110 (2024-03-07 - Rating: 5)
Sorry to say I called another plumbing company first. They couldnāt unclog my drain but offered me a deal on a $25K bathroom redo. Called My Professional Plumber (whom I had used once before). They unclogged my drain in 15 minutes and cleaned up nicely afterwards. Sorry MPP - I wonāt go out on you again. Iāll always call MPP for any plumbing problem from now on!! -
Review 111 (2024-11-04 - Rating: 5)
Bill is fantastic, always ask for Bill. Super pleased with his professional service. -
Review 112 (2024-04-10 - Rating: 5)
My particular job involved more than was originally expected. Jesse Bolen, the lead technician, was very helpful in explaining the situation with a positive attitude. He worked hard to complete it a difficult job in a professional and timely manner. -
Review 113 (2023-11-10 - Rating: 5)
This company is persistent. Although our original problem, a clogged drain, was fixed quickly, we continued having a small leak in the trap after the work was done. After a fix was made it still leaked. They came back a third time and discovered a hairline crack in the P trap. Once the trap was replaced, all the problems went away. We appreciate Jimmyās original work on the clog and his subsequent identification of the leak problem with its solution. This company is reliable and stands behind their work. Bravo! -
Review 114 (2024-01-04 - Rating: 5)
Prompt technician who outlined several options for me. He actually completed the work same visit after I revealed a difficult upcoming schedule. I have been a customer of My Professional Plumber for several years and have never had an unpleasant or difficult experience. -
Review 115 (2023-05-16 - Rating: 5)
Ron was AMAZING! He came in and fixed our plumbing issue quickly and efficiently. He was knowledgeable and professional and kept me involved throughout the process, so now I understand how our new homes piping runs. I highly recommend My Professional Plumbing. -
Review 116 (2023-09-06 - Rating: 5)
Ive never had a company send me a text message with a picture of the person coming to my home along with a short bio to introduce themselves. As a mom with young kids in the house I instantly felt more at ease. And he hadnt even arrived yet! Chris was super kind and professional. He was straightforward and explained our options thoroughly. We were quoted a fair price but when it came time to doing the job, they were able to find a way to save us money off the original quote. I feel blessed to have found our plumber. Because I cant imagine ever using anyone else. -
Review 117 (2024-05-22 - Rating: 5)
Rance was extremely knowledgeable and showed respect to my home with touches like plastic booties. Communication with the home office was good as well. I would recommend! -
Review 118 (2024-07-18 - Rating: 5)
Rance did an amazing job on our water inspection and tests. 10/10 would hire again. -
Review 119 (2024-09-11 - Rating: 5)
Bill recently performed maintenance on our tankless water heater and replenished the salt in our water softening system. He also did the annual inspection of our plumbing. As always, he was thorough and careful in his work. -
Review 120 (2023-12-18 - Rating: 5)
Jimmy arrived right on time and performed the work in a very professional manner. This was our first experience with My Professional Plumber, but we will definitely use them again. -
Review 121 (2024-10-07 - Rating: 5)
Quick and fast service, Bill was very friendly and got the job done quickly. -
Review 122 (2024-05-01 - Rating: 5)
Bryan was amazing and did a fantastic job.Also I want to add Amyā¦ she is wonderful and calls and keeps up with clients š -
Review 123 (2024-03-26 - Rating: 5)
Excellent! The plumber, Jimmy Whittle arrived on time. He dug to the leak and was presented with a challenging repair which he completed and then replaced the dirt dug up and the area looked just about as good as it was before he began. He is very knowledgeable and professional. I am pleased with the results and will continue to call My Professional Plumber my company to call. They have done many jobs over the years and I am always satisfied with the work. -
Review 124 (2023-12-29 - Rating: 5)
Jesse is a great plumbing tech. He is professional, tidy, and diligent. I always highly recommend MPP to friends/family, and Jesse represents the level of great work you can expect from any of the companyās plumbers. -
Review 125 (2024-03-12 - Rating: 4)
Derek and Jarod replaced water heater valve after testing and tightened / replaced kitchen faucet diverter valve preventing drips. They provided professional service located located valve rather than return another day. They also took the time to discuss other solutions for toilets replacement. Very satisfied with their work, however not fully satisfied yet with tankless water heater performance not their fault. -
Review 126 (2023-07-22 - Rating: 5)
Jimmie was wonderful! He was extremely knowledgeable and keep me informed every step of the way. Plus he had a good sense of humor despite thunderstorms, rain, and equipment problems. Will definitely use this company again. -
Review 127 (2024-10-31 - Rating: 5)
Called to have a copper water line replaced and My Professional Plumber was able to send Rance out same day. Rance was wonderful to work with! He communicated what could be done along with providing pricing and did the work quickly and efficiently. I highly recommend! -
Review 128 (2023-12-07 - Rating: 5)
Professional all the way; they explained everything in detail so we were well informed. Completely cleaned up after the work. high quality materials and parts, no corner cutting. very experienced personnel and told us in detail what our problem was, the best troubleshooting techniques, and kept us informed of alternatives as well as best practices for repairs. we will be using them again. -
Review 129 (2024-04-18 - Rating: 5)
Bryan Lee did an excellent job with my plumbing issues. He was very knowledgeable and professional. He is a great asset to your company.4/18/24 Derek came out and repaired a leak in my filtration system. He was very prompt and knew exactly what to do. He even mopped up water for me. I had exceptional service. Thank you, Derek. -
Review 130 (2023-10-30 - Rating: 5)
Bryan Lee did a great job. Replaced a bad water heater and replaced a faulty pressure regulator. They were quick. clean and extremely personable!. This is the 2d time Iāve used My Plumber and will continue to use them in the future! -
Review 131 (2023-06-14 - Rating: 5)
The staff that answered the phone listened to my list of items to check and scheduled Bryan to come out the next day. This wasnāt a weekend or emergency call, but they still made it all happen fast!Bryan checked out my long list of concerns and narrowed down the issues & gave me an estimate on the spot. The next day he and his apprentice had installed a new water heater & 2 toilets in less than 4 hours!!I appreciate this service using texting to let me know who & when a tech was coming out, sending their invoices (with pictures!) in email. Itās how technology should be used.But all of it still hinges on professional technicians. Bryan was patient and educational without being condescending. I appreciate that because plumbing is NOT my field of expertise! Though, yes, I did run the estimate past others to confirm I made the right choice. Those photos come in handy. Itās also a confidence booster because only someone that believed in their work would take photos to show what was needed and the work done.I waited a few days prior to writing this review to kinda settle-in with the new equipment, to be sure that everything worked well. I couldnāt be happier! Thank you Bryan!! -
Review 132 (2023-12-24 - Rating: 5)
Two techs, Brian and Anthony. Brian came the first day and after removing the lowest toilet and running a hundred foot snake, broke out an even longer camera cable and with some hi tech and pricey above ground sensors located a root ball within inches of where we eventually found it. They didnāt leave me in the lurch with a house full of returned kids on Christmas weekend, but came back early with Anthony to put in the first clean out and diagnose the rootball. Then they came back with a backhoe and after Brian performed yard surgery, the much smaller Anthony spent the next hour and a half five feet down in the mud at the bottom of the trench, finishing the dig by hand, cutting the required length of four inch pipe off and pulling a two foot black root and night soil plug crawling with maggots and covered with flies. Then he assembled a new structure with a reducer to match the differing pipe diameters and seal out roots, and then a 5 ft vertical to an above ground clean out cap. Brian with the backhoe deftly got all the dirt back into the trench and levelled it to match my yard. They did a good job cleaning up as well. Especially if youāre in Bennington the builderās plumber probably didnāt attach your pipe to the county system either, but just inserted the 4 in into the 6 in like mine. It lasted 37 years, but no way it could have gone on much longer. I do highly recommend these guys. -
Review 133 (2024-02-21 - Rating: 5)
I have had Brian out to my property multiple times, and he always does an outstanding job! Absolutely professional, and extremely knowledgeable! Donāt waste your time going elsewhere. Just call the professionals and get it done right the first time! Ask for Brian! Absolutely five stars! -
Review 134 (2024-05-23 - Rating: 5)
Anthony came by and done a great job, very professional and courteous. Would highly recommend him for any of my plumbing needs! -
Review 135 (2023-03-28 - Rating: 5)
I have used Jamie and My Professional Plumber for over a decade and after a recent water leak going to my upstairs bathroom I decided to replace all my copper piping to Pex. Brandon came over and evaluated my home and gave me an estimate to replace everything and I spoke with Jamie about help finding someone to help repair the Sheetrock and he told me he had someone that he recommended to do it. I had Brandon do my plumbing and he was very professional and and courteous and the contractor that Jamie referred me to to do the drywall repair and painting was just as good. I always say you get what you pay for but if you want turn key top performance I recommend Jamie Foster and his crew. -
Review 136 (2023-07-22 - Rating: 5)
I was impressed with the customer service when I initiated the call. They were very polite and extremely helpful. The technician, Jeff, was equally as impressive and professional and repaired the leak quickly!I would use this company again and I recommend their services.~Courtney Seay -
Review 137 (2023-12-19 - Rating: 5)
Worked methodically to resolve several issues. Iām pretty sure a handyman wouldnāt have had the tenacity to see it through the correct long term resolution. Bryan certainly knew what he was doing and Iām thrilled with the results. -
Review 138 (2023-12-04 - Rating: 5)
Such a professional and efficient company. Totally showed up on time, stayed in communication prior, wore shoe covers while inside, and cleaned up their mess before leaving. I couldnāt be happier with my experience, and will definitely be using them in the future!! -
Review 139 (2023-07-12 - Rating: 5)
Great company, Iāve used them multiple times and they are always extremely professional and always on timeJimmy came out today & he is just all the way around A+Courteous, professional, knowledgeable, and will walk through what he is doing step-by-step with you.Couldnāt be happier! -
Review 140 (2023-08-15 - Rating: 5)
Derek was very professional, friendly, and efficient! I love that I got a picture of who was coming and a phone call confirming time. It makes me feel safer and less likely to be scammed. -
Review 141 (2024-09-26 - Rating: 5)
Jesse was awesome! He fixed my issue quickly & performed a very efficient inspection of other areas. He discovered things that need to be fixed that I didnāt know existed and would cost me much more down the line if not addressed. I would definitely recommend Jesse & My Professional Plumber to anyone!! -
Review 142 (2023-06-28 - Rating: 5)
Jimmy arrived early and was able to quickly diagnose and fix a backup we had in our upstairs bathroom. He was curteous and clear about what he needed to do and cleaned up everything just like he was never there. In and out before lunch! -
Review 143 (2024-07-29 - Rating: 5)
Jimmy was wonderful! Came out quickly and fixed my water heater that day. -
Review 144 (2020-11-02 - Rating: 5)
Bill came and did an inspection of all the items we wanted to fix. He gave us fair prices and excellent work, even coming in less than his quote. We have great toilets and brand new piping under the sink. Bill performed surgery on some disgusting things, and we are so thankful. We HIGHLY recommend Bill and My Plumber. We will absolutely use them when we remodel our home. -
Review 145 (2023-06-05 - Rating: 5)
Called them after the first plumber I called no-showed on us. They came right away and addressed the issue. Ron was our technician and he was super friendly and did a great job. Would highly recommend them. -
Review 146 (2023-08-17 - Rating: 5)
Jimmy came out and took care of a couple of plumbing jobs around the house for me. He did awesome work, was here in time and was very nice. I will definitely call them back for any plumbing needs. -
Review 147 (2023-08-21 - Rating: 5)
This company was fantastic to work with, and Bryan was an exceptional technician. We are very pleased with the rapid response during an emergency situation. Thank you for your help. -
Review 148 (2023-09-22 - Rating: 5)
The owners were very responsive, and tried to help my panic problem. Bill came out and took care of the situation, and did a good job fixing the leak. We will call him again for any future problems. -
Review 149 (2023-09-07 - Rating: 5)
Bill did a professional job and was very courteous. We will have him back again in a couple weeks or so to do another job. Great service and on time. Thanks SE -
Review 150 (2020-09-22 - Rating: 5)
Called My Professional Plumber and they came out within the hour and fixed my broken water shut off valve. Jimmy was professional, courteous and did a great job. He explained every step and gave us a written estimate before he did the job. I would recommend them to my family and friends. -
Review 151 (2021-04-07 - Rating: 5)
Jimmy was very professional and pleasant. He updated us anytime there was a change and always arrived on time. We are very happy with our two new outdoor faucets and have joined the Diamond Club they offer for future repairs and installs. This company offers a Military Discount too. Highly recommended! -
Review 152 (2023-09-22 - Rating: 5)
They I installed three new toilets in my home. Bill was efficient and timely with all the work he had to do and cleaned up after as well. Great service! -
Review 153 (2024-05-28 - Rating: 5)
Bill and Donovan were amazing. I was very impressed with their work and professionalism. Great experience! -
Review 154 (2023-12-15 - Rating: 5)
We are very satisfied with the work that Jesse completed on 12/15/23. He is a nice young man with a very professional attitude. Thank you Jesse! -
Review 155 (2024-04-18 - Rating: 5)
We had a severe drainage problem with the kitchen sink , the crew from My Professional Plumber that came out were On time, very professional, clean and straight forward,They evaluated the problem and came back with an affordable fix .There was a point were i did not think they were going to get it unclogged, but they never gave up.In the end they did get the drain opened up . -
Review 156 (2019-10-20 - Rating: 5)
My wife and I recently had a hot water heater installed by a tech at my professional plumber and were left with questions and concerns from the service. I didnāt have the techs number so I reached out to the business and got a very pleasant lady who got me in touch with the manager or owner Jamie. He immediately answered my questions and concerns. He could tell from my hesitant response that I was still left with uncertainty. He willing offered to drive to my home after hours to further explain my concerns along with getting a local inspector to come out to address it. I declined the offer because I had no doubt in there work performed or skill set I am just not a plumber so I had questions. I felt comfortable about the work performed after speaking with Jamie and was more at ease over the project. He then advised me that he performs all jobs with the one goal insight which is 100% customer satisfaction. I told him I appreciated that and the work they had done for us. He then said that since he felt my wife was not 100% satisfied he would not accept payment for the job. I have made and had numerous purchases and services performed while owning several homes and can tell you I have never had anybody stand firm behind the 100% customer satisfaction like Jamie did. I will say if you want to use my professional plumber I can tell you they honestly stand firm on their believe of 100% satisfaction because 99% wonāt cut it. Thanks Jamie for your effort and time! -
Review 157 (2016-03-01 - Rating: 5)
While searching the Internet for a plumber I found This company. This was the third time I have used them, since I was pleased with their prior work I decided to use them to install a new water heater. They held to their reputation of showing up on time, being clean in their work and very professional in their business dealings. Jamie has sent several technicians on different occasions and I have received the same level of service from each one, this most recent trip the technician represented the company extremely well.Excellent work Im very pleased and keep up the great service. Kudos to your team!! -
Review 158 (2024-01-07 - Rating: 5)
Anthony and Donavan did great job. Worked 2 days on pipe change out.Really appreciate their hard work and dedication to their work. -
Review 159 (2024-05-14 - Rating: 5)
Bill, was great he came in was super personable helped me with all of my needs and got the job done well. This isnt the first time I have worked with him as always he is great. -
Review 160 (2023-12-11 - Rating: 5)
Derek and Anthony did an amazing job. On time, professional, good price and were very thorough. Best experience with a plumbing company. Thank you! -
Review 161 (2024-01-24 - Rating: 5)
Jimmy Whittle and his assistant did a fantastic job for me. They saved the day by responding quickly, diagnosing the problem, then fixing it! Iāll call them again! -
Review 162 (2023-11-14 - Rating: 5)
Jesse was on time with a positive attitude. We talked about what was being done and he completed in a timely manner. Very professional. I will ask for him in the future. -
Review 163 (2016-01-08 - Rating: 5)
I called My Professional Plumber when my water heater was having issues. The office got me on the schedule quickly and Jamie called me when he was on his way, which I really appreciated. It turns out that Jamie is the owner which I loved, it made me feel good to know that its a hands on business and that Jamie really cares about customer service. My water heater was replaced quickly and efficiently and he was great about answering my questions and letting me know exactly what I was paying for. The professionalism was top notch but not stiff or robot like. I was referred by a friend and Im so glad! -
Review 164 (2018-07-06 - Rating: 5)
Justin arrived on time and called to let me know he was on his way. I appreciate that. Then, he worked to identify our problem and scheduled a return visit to work on the problem including the time it could take and the cost. He was friendly and professional.Were looking forward to a complete resolution of our plumbing problem so we can use our kitchen again and have confidence it will be handled expertly and professionally. -
Review 165 (2019-11-08 - Rating: 5)
Anthony was sensitive to our developing leak problem and has been extremely helpful to us with his planning expertise. He took care of a major main line leak at night as the temperatures dipped, not stopping until the issue was discovered and providing a range of options for us to remedy. He was extremely professional with us and my wife, and went out of his way to assist us even on his wifes birthday. Excellent service, excellent people. We appreciate the way they cared about our emergency situation and helped us resolve it. A+ for the job and people! -
Review 166 (2023-09-01 - Rating: 5)
Bill Miller and apprentice were absolutely EXCELLENT. Friendly, answered all my questions and were quick! Ask for Bill when you call for an appointment, he was great! -
Review 167 (2023-08-11 - Rating: 5)
Jeff was great. Took time to explain everything, never rushed and answered all questions with zero attitude or disgust. I am sure all the technicians are great, but I would recommend and request again Jeff. -
Review 168 (2017-06-21 - Rating: 5)
Bryan came out to give us an estimate at the non profit I work at and he stayed for about an hour talking with us through his plans and gave us an honest proposal. He was very friendly and extremely helpful! We look forward to working with My Professional Plumber! -
Review 169 (2020-10-16 - Rating: 5)
Great guys. Prompt response! Very professional. I feel completely confident our plumbing is in good shape now in our apartment building. They pressure washed main drain all the way to the street and showed me how clean the pipes were with camera. They were very clean and replaced toilet and made sure it was tight and secure. Highly recommend these guys! -
Review 170 (2021-04-28 - Rating: 5)
These guys are great. Very efficient and know exactly what needs to be done. Quality service. For other reviews that think they over charge remember you get what you pay for. Yes there may be cheaper services but thatās what you will get,āācheap service āā. I actually called them by mistake thinking I had called another service and was surprised when their van pulled into my drive with My Professional Plumber printed on the side. Best mistake I could make. Their logo says it all. Will be using as my go to guys. -
Review 171 (2017-06-26 - Rating: 5)
Called in for a schedule and was placed right away. Bryan called ahead of time and came in exactly at 8:30 AM as scheduled. I like it when he put on a shoe covers before he enter my home (my wife loves her floor clean) and removed and replaced it as he go in and out. The work was done quickly in professional manner. NO BSing and he appears to be very knowledgeable about his profession. The price is fair and reasonable. The overall quality of wok is excellent. -
Review 172 (2017-02-24 - Rating: 5)
We recently discovered a leak under our house in the crawlspace, so onto google I went to find a plumber. Upon reading many positive reviews, I contacted My Professional Plumber. I spoke with a very nice lady who took my information and said a technician would contact me, he did and within 10-20 minutes to set up an appointment. A technician arrived on the day of the appointment, on time, and did a very thorough walk through to diagnose where the leak was coming from. He found it, gave me the price for repair and went to work. I must say, he was very knowledgeable, courteous, friendly and made the whole process as painless as one person could. After the repairs, he cleaned up, triple checked the repair, went through the bill with me and reassured me that if there were any problems at all, to just call. Highly recommend this company and Thank You Anthony Branam! -
Review 173 (2024-03-23 - Rating: 5)
Very happy with the professionalism of plumber Jesse. He addressed my concerns and was able to fix them and did it within the upfront quote. -
Review 174 (2023-10-31 - Rating: 5)
Derek was very knowledgeable and provided recommendations and a prompt estimate for the service requested. Project was completed on time as promised and the property was cleaned up of old material that was removed. -
Review 175 (2017-02-02 - Rating: 5)
This company is wonderful. They do excellent work at excellent rates. Most importantly: they stand by their word, no matter the situation. Jamie (the owner) went to extreme lengths to handle a warranty issue that we had, which turned out to be the citys problem as well. He is a good man, and there is no one I trust more to work on my plumbing. Choose My Professional Plumber, youll be glad you did. -
Review 176 (2015-10-13 - Rating: 5)
Very professional job. Jamie made time to come out to my house even though it was a very last minute repair to my backflow prevention assembly and he was quick, efficient, and very friendly. I would highly recommend him to anyone I know that needed a plumber. I also used him on another occasion to repair my garbage disposal and his staff was so polite, so professional, and very affordable. -
Review 177 (2017-05-10 - Rating: 5)
This company is WONDERFUL! Super professional, knowledgeable, and respectful of peoples time. Bill ran a gas line for me for my gas grill, and not only did he show up 30 minutes after I called to get an appointment, but he went out of his way to get non-standard connectors for me so we could be sure everything was working perfectly before he marked the job as completed. This company is very professional and a delight to work with. -
Review 178 (2017-09-24 - Rating: 5)
Bill was great! He came out for what we thought would be a small problem and he ended up replacing our toilet all together, all within a few hours. He was very professional and friendly. We highly recommend My Professional Plumber! -
Review 179 (2018-07-05 - Rating: 5)
Left a message at 2 am and got a return call early the next morning. The office staff was very professional and helpful. The next morning Anthony showed up. He is extremely technically competent, professional and courteous. He explained my options clearly and offered suggestions to improve our water service. I will definitely use them again for my future plumbing needs. -
Review 180 (2024-05-22 - Rating: 5)
Brian was super professional and communicates well. He also cleaned up very well. Great job. -
Review 181 (2017-04-13 - Rating: 5)
Anthony is a honest and hardworking individual. He gave me a fair price to repair my sewer line and exceeded my expectations. He kept me informed throughout the repair and did an excellent job. Its hard to find plumbers that do good work and wont try to sell you things you dont need. Anthony and his company have earned a life long customer. -
Review 182 (2018-08-10 - Rating: 5)
I found My Plumber online at Angies List. My experience has been great from the first phone call. Austin was the plumber , he called first and arrived early. He was very professional and clearly explained all the details involved with fixing my toilet. He cleaned up after he completed the job. Its great knowing I can depend on My Plumber for future plumbing needs. Thank you so much. -
Review 183 (2017-06-01 - Rating: 5)
New kitchen counter top; work entailed installing new faucet and disposal and connecting dishwasher. Bill arrived on time and did an expert job. Original installation was from 1988 so Bill had to rebuild the drain to accommodate the new equipment. He was very personable, a meticulous worker, and patiently answered all questions. We are completely satisfied with the work done and the fee charged.How satisfied? We asked Bill to come back later this month to install new toilets.Thanks, Bill! -
Review 184 (2017-03-31 - Rating: 5)
We were very pleased with the technician who came to do an inspection for us. Anthony Branam was on-time, very friendly, and respectful, as he wore shoe covers in our home and, when he realized we had a funeral to go to, stated he wouldnt take up too much of our time because he knew we had to get ready to leave. Fast, efficient and friendly- dont think you could ask for more. He left us with a great suggestion and told us to call if we needed anything else. -
Review 185 (2018-02-12 - Rating: 5)
We had the valve to our refrigerator ice maker go bad with a slow leak. We did not know who to call but was lucky when we called My Professional Plumber. Justin came to our home that evening and valved off the leak then returned the next day and did a great job replacing the valve. Very nice and professional!! Thank you! -
Review 186 (2016-10-21 - Rating: 5)
Amazing service. Answers the phone right away, shows up on time, does a great job, and I feel comfortable letting them in the house. Ive used My Professional Plumber twice now and will in the future. Jamie went out of his way to hook up our washer and dryer after fixing a leak in our laundry room without anyone asking him to. -
Review 187 (2017-11-22 - Rating: 5)
Great company! Trustworthy and reliable. Had a water leak and Nola was great when I called, managed to grt me into the schedule for a service call. Anthony came out, diagnosed the leak and scheduled to replace my water line the next day. They were timely and efficient and Anthony did a great job. Would definitely recommend them. -
Review 188 (2021-03-06 - Rating: 5)
This is the second time I have used My Professional Plumber. April scheduled me the same day. Jimmy found the problem, which I thought would be worse and a major repair. Jimmy explained what was going on and it was a simple fix. The company is honest and trustworthy and very knowledgeable. They fix any problem right the first time. I have had problems with other plumbing companies who I wonāt mention. Including flooding my upstairs. I have finally found a Plumbing company who has integrity, honesty, and employees who give you The upmost priority. There is no need to contact any other Plumbing company. If you want the job done right and want honesty and donāt want to pay for unneeded repairs, My Professional Plumber is the only company to call. They have a valued customer with myself. Thanks again Jimmy and April. Mark Madonia. -
Review 189 (2024-05-21 - Rating: 5)
Anthony was great installing our new toilet. He was very professional and showed up on time