ATI Restoration

Located in Phoenix, Arizona

Address: 23175 N 23rd Ave, Phoenix, AZ 85027, United States

Phone: +1 623-434-9445

Rating: 4

Services

Wheelchair-accessible car park
Wheelchair-accessible entrance

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-26 - Rating: 5)
ATI managed our rebuild after a flood at our home. Boston, Jim and Luis did a great job staying on top of the process and doing quality work. The team that packed up the contents in our house packed them as if they were their own. We would recommend ATI.

Review 2 (2024-09-16 - Rating: 5)
ATI helped me out when a pipe burst in my wall causing major damage to my home. They were incredibly communicative and informative on what the proper steps would be to mitigate my damage, I always felt “in the know” regarding the process. A gentleman named Boston was the project manager tasked to my home project and this guy is nothing less than a professional, it can be intimidating dealing with insurance claims and damage at this magnitude but he seriously prioritized trust between us and I couldn’t have had a better partner in my repairs. Some examples of what he did for me were; He trimmed down the estimate so I could allocate a heavier budget toward the floors, he made statements on my behalf to insurance knowing some of my concerns without me asking, when I was dissatisfied with some damage the flooring team made, he brought his team in to repair all the damages. Mind you the flooring team is separate from ATI. Also Big shout out to ATI’s team member Alejandro Garcia, he did drywall repairs, and cleanup from the flooring crew, this kid was a hard worker, unbelievably kind and intelligent. I can truly say ATI gets a 10 out of 10 from me!

Review 3 (2024-08-13 - Rating: 5)
Fantastic! Its the only word I have to describe this organization. They understand how to work with your insurance adjuster to ensure that you get everything you need fixed when there is a disaster! Weve had them on several projects, and we could not be more pleased with the professionalism and the high quality of work performed. Highly recommended!

Review 4 (2024-07-11 - Rating: 5)
We recently worked with ATI for the first time for a remediation project and it was an overall great experience. I reached out to Pamela after getting her number from another manager and she was able to have someone come out the same day. Boston was the project director that came out, he was friendly and helpful with answering all the questions I had. I was also glad that he oversaw the project from start to finish. I was very happy with his communication and organization with scheduling everything out. And I barely had to lift a finger.I would definitely recommend them to anyone needing restoration work.

Review 5 (2024-06-14 - Rating: 5)
If you are in need of a disaster restoration company, I highly recommend ATI! They are, honest and operate with integrity. Natasha and Jordan made sure to communicate with me during the entire process and answered any questions that I had. Their entire team is also knowledgeable, friendly and reliable.It can be difficult to find a company that you trust with your repairs, so I’m extremely happy that I found ATI. They gave me peace of mind. Natasha and Jordan are the best!

Review 6 (2022-08-02 - Rating: 5)
ATI Restoration-Ryan & Riccardo were VERY kind & professional while taking care of major issues a water leak & damage that had caused damage in multiple areas of our apartment. They were always very respectful, communication was great, they let us know step by step what needed to be done & scheduling to get things done. The apartment complex failed to get things taken care of in a timely manner and made the whole situation take over a month & half - total of 63 total days to finish. ATI Restoration will be who we will call if we ever need them when we have our own home instead of renting. They would have been done quicker if the apartment complex would have let them do what they needed to with trying to cut corners (being cheap).Safety protocols were in place & they made sure that we and our pets were safe while we were going through it all. Again Ryan & Riccardo highly recommended. Very knowledgeable, take pride in their work, and work to get things done the right way.

Review 7 (2024-12-06 - Rating: 5)
Nelson and his crew are amazing! Professional, knowledgeable, and very clean! I highly recommend ATI when you need restoration done!

Review 8 (2024-07-27 - Rating: 5)
ATI has been awesome. Severe water leak in my brothers home and he is handicap in a wheelchair. They have been super understanding with his needs and have done so much to make this difficult situation bearable. Richie is the demolitions supervisor and has gone above his responsibilities to help with this process. So glad we picked them to help us.

Review 9 (2024-07-11 - Rating: 5)
ATI Phoenix has been a pleasure to work with!!!Their Project Managers and support staff are the Best Ive come across. They truly care about every Home Owner and want to ensure their home is taken care of. Thank you ATI Team!

Review 10 (2024-06-10 - Rating: 5)
ATI recently completed extensive work at my community and did a phenomenal job and a quick and timely manner. Pamela has been amazing to work with, always available, quick to respond, and clear effective communication. I have highly recommended ATI to other community managers in our industry!

Review 11 (2024-07-16 - Rating: 5)
I am a Maintenance Director at a A property in Phoenix and we had a water damage situation that needed immediate attention. Not only did they come out to evaluate then situation very fast, after approval, the work was done exactly when they said. Every employee was very friendly and the work was excellent. Thank you for the prompt and great service

Review 12 (2024-04-24 - Rating: 5)
ATI was quick to respond to my initial call, quick to prepare and send quote and quick to complete the job. Boston was my main contact and he was a delight to work with. Great Customer service skills. We had one little hiccup but Boston addressed it very quickly and efficiently which only solidified ATIs reputation for me. I would definitely call ATI again if ever needed. The whole team was pleasant to work with.

Review 13 (2024-06-13 - Rating: 5)
ATI was a wonderful group to work with. They responded within 2 hours of the call. The crews were professional and kept us updated on the project from beginning to end. When the project was completed you couldnt tell that anything had happened. Thanks to Boston, Mike, and the crews for their hard work.

Review 14 (2024-07-16 - Rating: 5)
Professional and ethical company with knowledgeable employees, they quickly worked with the homeowner’s insurance to get a roof leak repaired, special shout out to the project director John Clabeaux for taking lead on the project.

Review 15 (2024-07-17 - Rating: 5)
These guys go the extra mile!I have worked with several team members here and I have seen first hand the effort they put into each job.Jim A., Jon D., Boston W., and more. If they are on your project, know they are doing all they can on their end to get your home back to how it was and better!

Review 16 (2024-07-19 - Rating: 5)
ATI has been amazing! Jackie was very pleasant and always super helpful! I truly would like to thank Jackie and the ATI team!!

Review 17 (2024-07-16 - Rating: 5)
Pam and Boston turned a bad situation into a good one! Their entire team was quick and professional, and they really kept the price in an affordable range. Cant recommend them enough!

Review 18 (2023-12-04 - Rating: 5)
ATI did a great job keeping me informed of each step, and working with my insurance adjuster. Boston coordinated the many folks that were needed on the job and was very knowledgeable in aspects in remediation and restoration. Would defiantly recommend ATA (and Boston) to my friends and family.

Review 19 (2024-09-23 - Rating: 4)
I would be very pleased if someone from ATI would come and pick up their lock box and return my key to me. I have sent texts and called the office and yet no action.Their service was good except for the cheap tarp and very poorly installed.

Review 20 (2023-09-07 - Rating: 5)
I had several businesses (suggested by my insurance company) to select from for repairs following a burst pipe in my home, and Im so happy that I selected ATI to do the work. The job expanded beyond my original expectations due to the design of the home, but as the task progressed, the coordinators -- John Clabeaux and Jose Almanza -- professionally planned and accomplished the complex work, coordinating several subcontractors and teams, and frequently communicating with me about the progress over several months as I was out of state for the majority of the time. ATIs decades of experience in complex jobs was evident in the work on my home, and I truly appreciated their professionalism and attention to detail to help recover from this incident. Wish all businesses customer service and task coordination were this wonderful!

Review 21 (2023-05-24 - Rating: 5)
Last year I had a leak in a storage closet and ATI worked to replace the drywall and shelving. It looks amazing!

Review 22 (2024-04-10 - Rating: 5)
Great experience working with ATI. They did a great job and their people were very professional and a pleasure to deal with. Thank you Jason, Boston, Jim, and the ATI Team!Scott Umble

Review 23 (2024-03-06 - Rating: 4)
The ATI Did an excellent job of keeping me informed each step of the way during the repair process on my home . It was a pleasure working with ATI.

Review 24 (2024-04-08 - Rating: 5)
Boston from ATI was very caring and took the necessary steps to assist and guide me through the insurance process. Thank you for your patience, you are the best

Review 25 (2024-06-11 - Rating: 5)
I worked with ATI on multiple projects and they have been OUTSTANDING! Natasha Weaver and Jason Silvius are my go to people.

Review 26 (2018-02-04 - Rating: 5)
This is an all star company to work with, almost like family. We had a plumbing issue which caused a flood. As soon as my husband called the insurance company the process began. ATI was a joy to work with, especially Beatrice and her crew. They took great care in packing and unpacking our treasures and furniture etc., OUTSTANDING! This crew has integrity, is honest, friendly and professional. In our time of need this crew was prompt and ready to work with smiles and laughter, giving much ease to our chaotic situation. This crew works well as a team and goes well beyond the call of duty, leaving our house cleaner than it was in the beginning!Sincerely Mr. Daniel and Teri :-)

Review 27 (2020-02-27 - Rating: 5)
What a great restoration experience. All the guys including Ryan and Ricardo did AMAZING work, we are truly impressed. They were fast and efficient. The level of professionalism was high. Ryan and Ricardo were very courteous and asked what was the best time in the morning to start working. When they were done, our wall looked brand new again. I will definitely recommend ATI to others.

Review 28 (2019-02-23 - Rating: 5)
I discovered some old water damage on my ceiling after I scraped away some old popcorn ceiling. This is an old home, with a flat roof, and I didnt want to just cover it up in case the water damage was more severe than what I could see, or in case there was mold. I called my insurance company, USAA, to file a claim. They recommended ATI as the contractor to assess the damage.The workers were courteous, polite, respectful, and their work was excellent. The room had some old water damage on the ceiling and the room looks better than before. Everything was very easy and I wouldnt hesitate to work with ATI again.One of the workers even noticed what NFL team Im a fan of, and had an old NFL contract from the 30s that he made a copy of and gave to me. That is top notch. I am 100% happy with the work they did and how they did the work.

Review 29 (2024-08-16 - Rating: 5)
Natasha you are truly amazing! Thank you for always providing the best customer service, work and price!

Review 30 (2023-09-19 - Rating: 5)
Ati replaced my roof. They did a fantastic job, faster than expected, no incidents at all and on budget with no surprises. Id recommend than strongly.

Review 31 (2023-06-02 - Rating: 5)
John C was amazing. Professional and respectful. He helped me with my home when I had a flood and getting things back to normal. I would give 10/10 if I could ATI. Thank you

Review 32 (2019-09-23 - Rating: 5)
ATI was quick to respond to the needs of our family during this very emotional event of an unattended death. The staff of ATI displayed knowledge and professionalism from the initial phone call to the biohazard cleaners working onsite. Their ability to help us the very next day on a weekend was so appreciated. I would definitely recommend ATI!

Review 33 (2017-11-19 - Rating: 5)
I had to give him a 5-star review their facility is awesome the staff super friendly. The main reason I wanted to give a review theres a young lady that came up or review because construction companies Place mechanics liens on properties when theyre performing the work. Its the only way to assure that youre going to get paid its common practice the young lady that gave the review should do a little research before criticizing common practice

Review 34 (2017-10-09 - Rating: 5)
I am sooo glad my Insurance Company chose such an awesome contracting company. They truly go above and beyond. They are prompt to respond, and stay until the job is done. On Saturday, Oct 7th, they promptly replied to my plea for help...they came out and removed a litter of 6 kittens that had fallen inside a wall in my house. The compassion Kurt showed because I was so distraught...he would not give up, and skillfully came up with a plan that saved their lives...kudos Kurt, I cant thank you enough. Thats going above and beyond. I am looking forward to having my roof restored by ATI, after a microburst damaged it badly...Thank you, ATI.Sharon Summerford

Review 35 (2024-05-29 - Rating: 5)
ATI does an amazing job ! Always a pleasure working with them !

Review 36 (2024-07-16 - Rating: 5)
We had some major drywall repairs done on our house and ATI did a fantastic job. The workers were punctual, respectful and cleaned up after each day.

Review 37 (2024-06-11 - Rating: 5)
I truly can’t say enough good things about this company. They are always so helpful, quick to respond and detailed in what they do. Also, can’t forget Natasha who is such a bright light to work with and have on your side!

Review 38 (2024-05-23 - Rating: 5)
The team was awesome.. they were timely friendly and most importantly did high quality work! I was super impressed by the whole team from project managers to the folks doing the work!Thank you ATI team!!Jay

Review 39 (2019-06-14 - Rating: 5)
Ian and Joe, were very efficient and did excellent work, they cleaned up like they were not even here.They completed all tasks and little things that we wanted done. Thumbs up.

Review 40 (2024-05-29 - Rating: 5)
Over two years ago we had a terrible fire at our house. We were assigned ATI by our insurance to handle our repairs. While there were bumps in the road due to supply chain issues, battles with insurance, etc. I felt like the people assigned to our case at ATI treated me with dignity, saw me as a person who just experienced a big loss, and were invested in finding solutions when problems arose. I would also like to add that both the project director and manager were responsive to emails, phone calls, and my frustrations. If I could go back and make a different choice, I would still choose to use this company for its services.

Review 41 (2022-12-30 - Rating: 5)
Alhandero and the other gentleman did a fantastic job on my apt, #104 at Raysone. Thanks giys

Review 42 (2022-07-25 - Rating: 5)
My insurance company recommended ATI after a sewer line break flooded the house. Through the process we have had some really nice people whove done great work. This is where we met Jon. We had some issues with a bathroom vanity that were not his doing but oddly place plumbing from home builder. Jon has been so patient and kind with my indecisiveness. His attention to detail and precision are impressive. Its been a pleasure to get to know him.

Review 43 (2018-11-13 - Rating: 5)
BEST CUSTOMER SERVICE I EVER EXPERIENCE I EVER HADRICHIE MARTEN VERY PROFFESIONALKEEP UP THE GOOD WORKI HIGHLY RECOMEND THEIR SERVICES.

Review 44 (2017-05-15 - Rating: 5)
Very knowledgeable. Cares a lot about customers. Great completed work.

Review 45 (2019-02-23 - Rating: 5)
ATI was hired by the landlord of my apartment complex to help out after a fire. These guy went into high gear securing my place.. with a new door, boarded up window & cleaned mu unit. I like these guys, as much as anyone can like someone violating their personal space.. 5 star experience.