THOMPSON PLUMBING, HEATING & AC INC
Located in Petersburg, Michigan
Address: 170 Petersburg Rd, Petersburg, MI 49270, United States
Phone: +1 734-279-1244
Rating: 4.4
Services
- On-site services
- Online estimates
- Wheelchair-accessible entrance
- Repair services
Categories
- Plumber
- Air duct cleaning service
- Electrician
- HVAC contractor
- Plumbing supply store
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-09-23 - Rating: 5)
I have had several experiences with this great company. They are accurate, professional, very timely, and kind. Their technicians are knowledgeable, and very informative. I recommend this company for any heating or plumbing problem as they are also great at trouble shooting. (My pool heater loves them too!) -
Review 2 (2024-08-21 - Rating: 5)
What an amazing company!! . I have used Thompsons plumbing for 30 years. Excellent service every single time. You could not ask for a better more reputable company to be there for you in both emergencies and installation services. They are the absolute best!!!! -
Review 3 (2022-01-16 - Rating: 5)
Amazing period. If your looking for professional on time and quality work for reasonable prices...these are your guys. I had a hot water tank issue long story short which no one would address. This company gave me a reasonable quote found the items no one else could ...came and did a HELL OF A JOB clean thorough and professional even fixing a few things I needed purely out of concern that I wouldnt have any further problems in the future #AWESOME. I cnt say enough...shout out to DON. Hes and awesome individual and a God send. I could go on and on but I suggest you give the a try and you can finish this story yourself. -
Review 4 (2024-05-21 - Rating: 5)
I called a tech cause I was having issues at 4pm. He found that my condenser had failed. Around 8 that night they called and gave me a very good price and said they could do it next day. So my ac wasn’t even out for 24 hours. Branden installed my unit and did a great job and explained everything thoroughly. Thompsons is the best in the area. Always call them first. -
Review 5 (2022-03-09 - Rating: 5)
After a terrible experience with a previous company i fortunately saw a Thompson sweatshirt at a diner. Gave them a call and they were able to take care of our project and was a over all great experience. Their office staff, techs and over all material used was all top shelf. Very fortunate to know them at this point! -
Review 6 (2022-12-20 - Rating: 5)
Thompsons did an excellent job installing our new Radiant heating system at Renaissance Equestrian Center. The horses and riders can now enjoy lessons in the warm indoor arena. Quick service, friendly, reliable, and excellent quality of work! -
Review 7 (2024-02-13 - Rating: 5)
Im so grateful for Thompsons. Shannon, is awesome, Matt and Dave are so amazing, I had to wait a bit for them to come out but it was totally worth it. Kind, polite and respectful. I will recommend Thompsons to all my friends and family. Plus the lady who called to make the appointment has such a pleasant phone voice and demonor its unreal! Gary has also come to my apartment and was able to identify and fix the problem. Im so grateful for these guys! -
Review 8 (2024-03-18 - Rating: 5)
Great trustworthy company with awesome technicians, specifically Ed.I’ve dealt with Ed on two separate occasions for emergency HVAC calls. Each time he was extremely knowledgeable and professional- not to mention just being an overall pleasant guy that genuinely wants the best outcome for his customers.5 stars for Ed -
Review 9 (2023-08-10 - Rating: 5)
I had a new geothermal system installed less than one month ago. So far it is excellent, keeping my home nice and cool. The initial quote had to be revised upward because of the many utilities running under my yard, but I watched all the utility flags being placed and was kept informed. The workers involved in the project included the heating & a/c installers, well diggers, electricians, and lots of equipment. I think I would have like a little more communication from the project managers, but all in all it was a really good experience and I feel I have a top-notch system. I feel everyone was super-competent and enthusiastic. -
Review 10 (2023-10-16 - Rating: 5)
We contacted Thompson Plumbing, Heating, & A.C. for a whole house Heating and Cooling upgrade estimate.Chris was quick to arrange a time to visit our home and evaluate our needs, providing several options and estimates of replacement with both Geothermal & Hybrid Gas/Heat Pump systems. Chris responded promptly and politely to the many questions I had.Reasonable prices and a wide variety of services.A big thanks to Chris and your team for a very positive experience, I look forward to the next opportunity to do business with you. -
Review 11 (2023-08-31 - Rating: 5)
Ever since we had our Geothermal installed we always call Thompson for all of our plumbing and heating/cooling needs. Appointments are made with minimal wait time and I trust their assessment and recommendations. Our most recent purchase was the tankless water heater. They arrived on time, the work was completed within a reasonable amount of time, and the employees were friendly, courteous, and professional. The water heater is of high quality. I recommend them for any of your heating, cooling, or plumbing needs. -
Review 12 (2024-01-18 - Rating: 5)
Shannon is the man! He came out and identified the problem, he has wonderful assistants, hes called me personally to help. Im so happy that Stewart Beal and his team works with Shannon and his team.I feel valued and respected as a customer, I will totally recommend these guys to friends and family! Thank you Thompsons -
Review 13 (2024-01-10 - Rating: 5)
I am thrilled with this entire organization. They were punctual, friendly, efficient, took all of my concerns into account, gave me a great furnace replacement and were attentive to every code requirement and detail. I intend to use this firm exclusively for all of my heating, air conditioning, and plumbing needs. -
Review 14 (2022-11-09 - Rating: 5)
Thanks, Thompson, for the great service. We called in a panic earlier today when our water pump burned out (rookie mistake, we know!) and we were so relieved when you said you would help. You had the pump in stock, were at the house in an hour, and gave us so much good advice. Thanks for working late on Election Day and for charging us a fair price for excellent work. And not for nothing, everyone we dealt with was so nice, thanks for that, too! Well definitely call you in the future. -
Review 15 (2023-08-09 - Rating: 5)
Ed came to do our A/C and furnace maintenance today. Extremely professional and knowledgeable and answered all of our questions. Did an awesome job and highly recommend Thompson Plumbing Heating & A/C. A few years ago they installed the current furnace and A/C unit as well. -
Review 16 (2022-10-24 - Rating: 5)
We have tried the rest and now we have had Thompson Plumbing and Heating install a new Bryant furnace and also install a 50-gallon hot water heater. My husband and I are so pleased with their service we are so happy that we chose them even though they were farther away than the other HVAC service providers. Thompson staff is so professional, knowledgeable and have an awesome selection of highest quality products available. My husband called and asked for a free estimate of the cost for a new furnace because ours which was in our house when we bought it was 26 years old. The very next workday (a Monday) they came to the house and gave us an estimate and on Friday 4 days later installed the Bryant furnace of our choice and a hot water heater we asked them to check our while they were there. We love Bryant equipment which we have in rentals we own. Now we have a really great Bryant dealer to handle our Bryant equipment service requirements.Thompson is fast to respond, very professional and pricing is reasonable with lower pricing than we have seen from other HVAC dealers. Bottom line, go with Thompson you will be pleased with Thompson as your choice for all your plumbing and heating needs. Very satisfied customers John and Jeanne -
Review 17 (2023-05-12 - Rating: 5)
We have used Thompson for all of our business and personal needs regarding heating, air conditioning and plumbing. They are responsive, professional and always on time and efficient with their work. All of the work done is fairly priced. Highly recommend! -
Review 18 (2024-01-02 - Rating: 5)
I called today for natural gas issues and was told they are pretty busy but they were able to work me in within a few hours and got all the work done and made sure there were no leaks at my house. The receptionist and JP who did the work were amazing and it was very affordable. -
Review 19 (2022-12-06 - Rating: 5)
This review is very late in posting. Since I bought my three bedroom two bath house in 2008 I have had to eventually replace every tap, faucet, and water element, and I have exclusively used Thompsons. What should further be mentioned is that I have also exclusively asked for Gary D. as my plumber, as that dude is the best, quiet and professional like workers who come into your house should be.I should also mention the decent prices. -
Review 20 (2022-12-02 - Rating: 5)
Extremely professional, very knowledgeable, and worked hard to get my old propane dryer uninstalled and and new one converted. When a problem came up with the conversion kit (I got from manufacturer), tech worked hard to solve the issue and get correct part ordered. He even made sure to keep an eye out when a door was open that my cat didnt run out. Great customer service during a very frustrating situation. Will be calling them back once the correct part is in and for any other plumbing issues I have. -
Review 21 (2023-04-28 - Rating: 5)
Weve been using Thompson for over 15 years for HVAC and plumbing installations and repairs. They always do a great job and their prices are a good value. Many of their technicians hold multiple certifications (i.e. HVAC, plumbing, electrical), so systems integrations are seamless. They are also friendly to work with. -
Review 22 (2023-03-11 - Rating: 5)
During the recent weather-related electrical power outages which impacted much of Monroe County, my husband and I experienced significant flooding in our basement on multiple occasions over the course of a week as a result of our sump pumps becoming disabled.We could not have recovered timely from that on-going crisis were it not for the kind support, compassion, responsiveness, skillfullness, integrity, and professionalism demonstrated to us by a number of representatives from Thompson Plumbing, Heating & A/C!We contacted them for service several times, and regardless of the time of day - whether it was 4:30 PM or 1:00 AM - our calls were immediately answered and a repairman was dispatched within an hour (sometimes within half an hour) to rescue us from the disaster in which we found ourselves!The services they provided us included sump pump repair, water draining, generator rental, and expert advice on how to prevent said disasters in the future! (It should be noted that our most frequent rescuer was a gentle-repair-man named Don who is an eternal optimist! 🙂)Everything about this family-owned company is extraordinarily remarkable, and I am profoundly humbled by the kindness and compassion demonstrated to us during that very stressful time! ❤Suffice it to say, God worked through the wonderful representatives of Thompson Plumbing, Heating & A/C to bless us with His grace and mercy, and I pray that, in return, God continues to shine His favor upon them! 🙏🏼Thank you Brian, Don, Gary, and Jeremy for being such sound stewards of your gifts, talents, time, resources, and expertise! You are all greatly appreciated!⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ 10/5 Stars -
Review 23 (2022-04-01 - Rating: 5)
On behalf of my mother, Paulette, she wouldnt think of calling anyone else. Been there, done that, wont call anyone else again. When she wants it done right, she calls Thompsons. They are very trustworthy. They have also serviced her parents as well. Never a complaint. They are efficient and fast. Always appreciate their hard work and friendliness. -
Review 24 (2022-08-20 - Rating: 5)
We had Thompsons come in and replace our furnace, AC, hot water heater and clean our vent ducts last fall. They came and got to job done in one day. They installed a water pan and drain under the hot water tank and cleaned out a heating duct that had filled with water from the previous ac unit. The duct cleaning helped with less dust and allergies in our home. Since it was too cold to set the AC in the fall, Thompson came back in the spring and finished the work. It was a great experience. -
Review 25 (2024-02-02 - Rating: 5)
JP replaced some of our water lines that had burst from this past freeze, and couldn’t recommend him enough. He was quick, but also answered all of my questions thoroughly, and patiently. Thank you again JP, you are our hero today! -
Review 26 (2022-04-23 - Rating: 4)
Overall very pleased they were friendly and professional I only have one complaint that I was not aware of at the time but my brother inlaw works for the heating and cooling business and inspected the work they did and informed me that the copper lines that run from the ac unit outside to the furnace inside were not changed he said that since my old unit was so old and used the old type freon that they were supposed to be changed for the new ac that runs on a new type freon and either way he said they should have been replaced and measured so that they would know how much freon would be needed to properly fill the lines but they never went in my crawl space to measure anything so this was included in the 7,000.00 dollar price tag I paid but didnt receive so Im guessing they saved the company some money but other then that I would recommend this company just need to be supervised I suppose. Oh and they also cause some damage to my wall when removing the old furnace but I will repair on my own I didnt know if it would be there responsibility or not . -
Review 27 (2022-06-24 - Rating: 5)
Our A/C went out on the second hottest day of the year. We called Thompsons and they were out within a few hours and fixed things under warranty. Their tech was very nice as well. Great job all the way around! -
Review 28 (2021-06-19 - Rating: 5)
I cant believe that Ive never written a review of this companys amazing work. For 15 years, my family has trusted Thompson with all our AC and Heating needs. When we moved into the area in 2005, they installed our AC and we have them routinely do cleaning and maintenance. When our home was affected by a storm years ago they were at our house first thing in the morning when the owner saw our home on the news. Their company made sure my family was ok after that tornado, and worked with our insurance to cover the repairs to our furnace that was damaged. Recently, they installed a new thermostat that requires a passcode so that my husband can have some measure of control since he is outnumbered by ladies in this house. Best small biz in the area. -
Review 29 (2020-05-18 - Rating: 5)
My pool heater was not working. A quick call to Thompsons and Cameron was right out. This company also services my geothermal system. They are always very professional and responsive. When my niece needed her furnace replaced and she asked who to call, I knew exactly where to send her! Great service and reasonable prices. -
Review 30 (2021-09-14 - Rating: 5)
Overall experience was very good. Our AC stopped working. I called Thompson at 9 am and it was repaired by 5 pm. Ed the service technician was professional, courteous and knowledgeable. He diagnosed the issue quickly , explained the issue, completed the repair and answered all our questions. -
Review 31 (2021-10-20 - Rating: 5)
We have called upon Thompson Plumbing and Heating for service and maintenance of our HVAC system for over a decade. They are prompt and professional and don’t try to sell you unnecessary services. They were quick to respond to emergency situations : flooded basement/heater going out in the middle of winter (water pump and heater previously purchased from a competitor). We purchased a new heater and thermostat from Thompson’s and when the heater needed attention they were out within an hour at no charge to us. Ed has been our HVAC service provider for many years and he remembers us and our Siamese cat who likes to supervise his work. -
Review 32 (2021-06-26 - Rating: 5)
Our air conditioning unit went out during a very humid spell in June 21, and we called on a Saturday, and the technician, Ed, came out, kept us up to date on the ETA, and fixed the unit on the spot. He also gave good maintenance tips. We have used Thompson for AC, hot water tank, furnace. Great service in Temperance. Mike&Joe -
Review 33 (2024-06-12 - Rating: 5)
These guys did a great job on my bathroom renovation. Great to work with and great pricing. Would highly recommend. -
Review 34 (2021-03-06 - Rating: 5)
In the past several months with buying a home and selling another, we have used Thompson to: install a new furnace, repair a hot water tank, fix a burst pipe, and other plumbing needs. They were ALWAYS professional, showed up as planned, and gave us the best estimates. Great experiences! -
Review 35 (2019-02-05 - Rating: 5)
Great service! I have had many different service providers come to my house, most of the time they acted like It was a burden. When the rep form Thompson came he didn’t act rushed or put out. He quickly got my furnace up and running and took the time to explain to me why I was having the problem. I highly recommend this company! -
Review 36 (2019-02-05 - Rating: 5)
Thompsons is #1 in my book. During this horrible artic freeze we had last week, our furnace was not working properly. Our house high was 52 degrees. Someone came out so fast and within 10 minutes we had warm air flowing again. He explained what was wrong and what he did to fix it. It has worked without fail! Such great people and great customer service. Thank you for taking care of our furnace and home. -
Review 37 (2024-10-07 - Rating: 5)
We had our ductwork cleaned and vacuumed out. The crew that completed the work(sorry guys I dont remember your names) They were quick to answer any questions we had and then went to work we had practically no interruptions thru the entire process. One of the guys even played with my dog while answering a couple questions we had. After they were done they left no trace of even being there except for their shop vac which they came back for. Thanks for the great job -
Review 38 (2020-01-27 - Rating: 5)
Thompson Plumbing and heating is a great company to have new equipment installed and for trouble shooting problems with your existing heating and a/c. I have been calling on them for repairs and new equipment needs for 14 years. They do good clean installations and have gotten my family out of trouble when the furnace has gone down in the middle of winter. -
Review 39 (2022-02-14 - Rating: 5)
My landlord called Thompsons out for a plumbing issue and upon further investing the plumber Don and his helper noticed that I had a heating exhaust issue causing carbon monoxide to leak into apt. They refused to leave without repairing this issue and made sure It was taken care of before leaving for my safety. I wanna say thank you so much !!! -
Review 40 (2017-03-13 - Rating: 5)
I was without power for three days and when it finally came back on, my furnace didnt have warm air! I called Thompson on a Monday morning at 7. They sent someone right out and it was fixed by 8. So pleased with the service I received. :) -
Review 41 (2019-03-07 - Rating: 5)
I was having a nightmare of a time getting my mothers geo replaced with a new Bosch unit by another service group. After calling Thompons they were able to fix and finish everything for us in one day. Everything looks awesome! Such professional work and quick responses from everyone on the team. Best place Ive ever worked with. They will service everything for us from now on. -
Review 42 (2023-10-23 - Rating: 5)
Gary the tech is absolutely the most knowledgeable person I’ve experienced working on my boiler water furnace as my residence with 5 zones is a complex system and Gary know exactly what he is doing! -
Review 43 (2019-08-10 - Rating: 5)
Great service, excellent prices. Had new furnace and AC installed, vents cleaned, new hot water tank. These guys do it all and at a great price. Will always go to Thompson first. -
Review 44 (2023-03-11 - Rating: 5)
After the recent ice storm they were here as soon as power was restored to install a new furnace.Professional and customer oriented.I definitely recommend them! -
Review 45 (2021-08-30 - Rating: 5)
I have used Thompson Plumbing for years. Always excellent service, timely appointments, and friendly technicians. Ed provided great service today and explained the problem and the repair. Well done! -
Review 46 (2019-03-23 - Rating: 5)
I have used this company for nearly 20 years. Always great customer service and satisfaction. Highly recommended for furnace issues, central air and duct cleaning. Consistently reliable and affordable. Love these guys! -
Review 47 (2021-07-09 - Rating: 5)
We received 3 quotes for a new AC system. Thompson’s team was responsive, knowledgeable, and simply kind! I’m very glad we selected them. -
Review 48 (2021-12-07 - Rating: 5)
Thompsons were great. The guys installing were professional, knowledgeable and very friendly. Will definitely use again for future services. -
Review 49 (2019-09-16 - Rating: 5)
Ive been using Thompson for my home and business for the past two years. Theyre prompt, professional, and do great work. Excellent company! -
Review 50 (2022-09-02 - Rating: 5)
Have been using Thompsons for 40 yrs. They know what theyre doing and stand behind their work and products. They show up when they say they will and get the job done. Cant ask for more than that. -
Review 51 (2021-10-21 - Rating: 5)
We’ve had our home updated just before summer and I have a new furnace as well. Thank you so much. Highly recommend these guys for everything. I’ve been here for 47 years and they’re great. Thank you. ⭐️⭐️⭐️⭐️⭐️ -
Review 52 (2023-10-18 - Rating: 5)
Jake was the technician that showed up to my house to plumb in a new appliance. He was extremely knowledgeable, professional, and patient. -
Review 53 (2019-10-04 - Rating: 5)
Thompsons is currently working on our remodel and I cannot express how professional they are. Theyre also union too!Unlike many of the other plummers, it appears they know what it means to build to code. Theyre installing new pex into our 1950s ranch, and a wall hung toilet among others things. I will update in the future if there is any issues. As of right now though, A+ -
Review 54 (2022-01-08 - Rating: 5)
Came out for an emergency, arrived early, labor was fairly priced, and parts werent marked up exorbitantly. They were outstanding, theyll do more more work for me this summer. -
Review 55 (2021-12-08 - Rating: 5)
The service tech, Ed was top notch. Took time to explain everything to me, gave me tips on how to maintain, and quickly found the issue. Customer service with this company is unbeatable. -
Review 56 (2023-02-13 - Rating: 5)
Very professional and clean, no messes to clean up. Fast, was on time and finished in app. 5 hours. Great job Thompson team! -
Review 57 (2024-06-21 - Rating: 5)
Central AC failed Friday, June 14, seized compressor. Called Thompsons on Saturday. Called several other SE Michigan HVAC companies, they were all 4 to 8 weeks out. Thompsons had an estimator out on Monday morning. He gave me some options, we agreed on the best solution,and I received a very competitive estimate, which I approved. A little while later, I received a call scheduling installation on Thursday June 19. The installer was friendly & professional, removed the failed AC & old air handler, and installed & commissioned the new equipment in about 4 hours.The whole process, from first call to new functional AC went very smoothly and exceeded my expectations. I give Thompsons my highest recommendation.Terry Stefanski -
Review 58 (2020-06-18 - Rating: 5)
They were on time and did what appears to be a professional furnace and AC installation. The installers were very friendly and appeared to be very knowledgeable. They cleaned up and left no mess. -
Review 59 (2024-03-18 - Rating: 5)
Ive used Thompsons a handful of times since living in the area and they have always been efficient, reliable, knowledgeable, and fair. I had a slight issue the last time I used them and they went ABOVE AND BEYOND to make it right. I truly felt like they treated me as they would one of their own family members. They have my business for life. -
Review 60 (2023-02-14 - Rating: 5)
They came out on time, no waiting. Installed the right part and the price was very fair. Highly recommend them -
Review 61 (2024-05-25 - Rating: 5)
They came out super fast and got our new AC unit in fast and efficiently! We are grateful for cool house in this hot weather, thank you Thompson’s!! -
Review 62 (2021-07-14 - Rating: 5)
We called Thompsons plumbing/heating Monday morning with a plumbing problem, and was told that they would try to get someone out that afternoon, and sure enough we were called by Ed, and told he was on his way that afternoon, he showed up on time found and fixed the problem, and found and fixed another problem before it became a huge problem, thank you Ed, and all at Thompson Plumbing and heating! -
Review 63 (2019-03-01 - Rating: 5)
All very great people they worked so hard to get it all done on me and my friends that are AMAZING recommend going to them they are sweet and look out for you that’s why they do what they do. Would give more stars if I could -
Review 64 (2023-03-07 - Rating: 5)
Great people and family business! Thompsons always has what I need and service is second to none. -
Review 65 (2022-03-15 - Rating: 5)
This was a great place to do business with. Fast prompt responses, quality installation and outstanding value. I would highly recommend this company. -
Review 66 (2023-04-02 - Rating: 5)
Provided a quote quickly. Installers were very professional and knowledgeable. -
Review 67 (2023-02-01 - Rating: 5)
Ed was my technician he was very professional very informative and would definitely use the services again.thank you ! -
Review 68 (2016-04-29 - Rating: 5)
Great plumbers. Fair pricing. They are the only company I use for plumbing anymore. -
Review 69 (2021-08-30 - Rating: 5)
Prompt response and complete explanation of choices by Ed, resulting in purchase of new ac unit. -
Review 70 (2023-05-11 - Rating: 5)
Found this team during lunch in Dundee. They were having a team meeting at the restaurant and I of course saw the truck and their shirts….after eavesdropping and listening to their crew chief talk to the team about the importance of the team and the customer, it was a no brainer. I accosted them for a card and scheduled the install for two weeks later.Replaced old Furnace, HVAC and Water Heater. Moved T-Stat and rerouted vents to code.You couldn’t even tell they were in the house.Perfectly cleaned. Everything worked and not a spec of debris.Coming back for a Generator install.Great company. -
Review 71 (2014-01-12 - Rating: 5)
The BEST!! service company ever they are always there in times of need at a great price thanks again.. -
Review 72 (2023-06-15 - Rating: 5)
Replaced hot water tank pressure valve and also have had ductwork cleaned. Great service. Will be calling them in future. 👍 -
Review 73 (2022-10-07 - Rating: 5)
Jp was awesome I will use this company for all of my plumbing needs -
Review 74 (2023-04-21 - Rating: 5)
I love Thompson Plumbing and heating , been using them for years . My sump pump went out the plumbing technician was at my home within hours and had it fixed in no time . He was polite , informative , and professional ! -
Review 75 (2022-11-12 - Rating: 5)
I had general furnace maintenance completed. Service was professional, courteous and timely. Before any work was done, I was asked if I had any concerns. I was also able to ask questions throughout, and I was asked questions in return. I appreciate Thompson’s service and will continue to use them in the future! -
Review 76 (2020-02-17 - Rating: 5)
Very happy with job the plumber did. He passed on information on how to care for disposal -
Review 77 (2021-11-29 - Rating: 5)
I cant say enough positive about this Company. They installed a whole house generator for me. The technicians and staff were very knowledgeable, professional and courteous. Time commitments were maintained and the finished installation is excellent. I would recommend this company for any of the services they offer. -
Review 78 (2021-12-31 - Rating: 5)
Thompsons has performed all of my maintenance for years. When my heater finally stopped working for good, they were able to get a new unit installed 36 hours later...2 days before Christmas! After the installation, they reached out and told me I was eligible for an additional $250 rebate through my gas company and sent me the paperwork I would need to apply for it. I am extremely happy with Thompsons and will continue to use them in the future. -
Review 79 (2020-08-12 - Rating: 5)
Love Thompsons, use them for all our plumbing needs. -
Review 80 (2022-07-05 - Rating: 5)
End of summer last year, my a/c was starting to show in its own way that it needed to be replaced. Considering the fact that both my furnace and a/c were about 33 yrs old, it was time. I called and was given Chriss number, Chris came out, explained with great detail what he was suggusting, which made total sense. He quoted me, and then of course I forgot about it, since this season started out slowly. After that first 90degree day, that was enough for me. Contacted Chris, we set up the date for installation. Bo and Brandon were the techs that came out. They both conducted themselves like true professionals. Explained things as they went along, answered any of my questions. Did some troubleshooting, only to find out it was a burnt out fuse. Brandon changed that out, and the a/c came on. Chris had stopped by twice, just to check how things were coming. I couldnt have asked for better team than them. I would definitely recommend Thompsons -
Review 81 (2020-09-17 - Rating: 4)
They were very good at what they do. I told them about my situation with ac. When they took out my furnace to replace it with new one. They pointed out my problem and told me this is why you were not getting air in home. They went far and beyond my expectations and fixed my duct work. Now air works like it is suppose to. And installed a new thermostat. And so far everything is working like it is suppose to. I would recommend thompsons heating and cooling to anyone. -
Review 82 (2019-12-02 - Rating: 5)
Durance and a/c installed. Great experienceI would recommend to my grandma. -
Review 83 (2019-02-06 - Rating: 5)
Great company. Quick service and reasonable prices! Will definitely be calling if I have anymore issues with my furnace! Thank you for your hard work. -
Review 84 (2019-07-19 - Rating: 4)
Very friendly small town family business that caters to the DIY ers. -
Review 85 (2020-06-18 - Rating: 5)
We had a new furnace and A/Ci by Thompsons. They were on time, very professional,and knowledgeable! They were very pleasant to deal with and we feel that its a good product and a fair and competitive price! I would call them again! -
Review 86 (2021-06-01 - Rating: 5)
Ed did the service maintenance on our AC today very professional and explained everything he did . Did such a good job . And such a nice and polite young man . Art and Faye suzor -
Review 87 (2020-07-23 - Rating: 5)
These guys installed a geothermal split system for me 2010ish. Excellent work and excellent product. Today, I woke up to no cooling. They were here in about 4 hrs and replaced a capacitor that was still covered by warranty. -
Review 88 (2020-08-13 - Rating: 5)
They replaced my furnace and cooling system. Their work was quick, efficient and thorough, the techs were friendly, and knew exactly what they were doing. Recommended strongly. -
Review 89 (2020-08-01 - Rating: 5)
Easily set schedule, effective time with getting the necessary results from start to finish. -
Review 90 (2022-06-04 - Rating: 5)
They are very professional and very nice people. -
Review 91 (2019-02-08 - Rating: 5)
Very friendly and responded quickly! -
Review 92 (2020-10-23 - Rating: 5)
Great job -
Review 93 (2019-04-05 - Rating: 5)
Always fast accurate service! -
Review 94 (2017-09-19 - Rating: 5)
Good people, very helpful -
Review 95 (2022-02-25 - Rating: 5)
Professional and affordable!