George Henrys Plumbing, Heating, & Cooling LLC
Located in Payson, Arizona
Address: 204 S Beeline Hwy, Payson, AZ 85541, United States
Phone: +1 928-474-5037
Rating: 4.7
Services
- Identifies as women-owned
- Online estimates
- On-site services
- Language assistance
- Repair services
Categories
- Plumber
- Air conditioning contractor
- Heating contractor
- Heating equipment supplier
- HVAC contractor
- Plumbing supply store
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-12-18 - Rating: 5)
We had a real emergency this past weekend at our cabin in Verde Glen. We were without heat and it was getting down to about 30 degrees at night. I placed a call at about 8 am and Rick fro George Henrys was at the house by about 9:30 am working on our propane heat system. He was able to locate the problem and fixed it quickly for us. A huge relief. Rick was very thorough and professional and appreciated! Thank you for a great experience. -
Review 2 (2024-02-01 - Rating: 5)
We had our jacuzzi tub removed. We had 3 young men come in and had it done within 2 hours. When they got done they Cleaned up everything. That was a huge deal for us. We highly recommend George Henrys. Thank you all so much. -
Review 3 (2024-10-10 - Rating: 5)
Rick was amazing. It’s rare to find somebody so knowledgeable that is easy to communicate with. His attention to detail was something I noticed too. He didn’t just rush through the process. He took everything into account. Another thing I found impressive was the fact that he spends his personal time and money developing his trade. Very few people would be willing to do that. Thank you for hiring such a dedicated person. -
Review 4 (2024-08-05 - Rating: 5)
I was extremely beyond satisfied with George Henrys Plumbing, Heating & Cooling company. I called on a Saturday because my air conditioner stopped working. They scheduled me for Sunday, but fortunately there was an opening in their schedule & they were able to come right over. Whew, it was a hot day! The gentlemen that came, Scott & Rick, were extremely courteous, professional, knowledgeable & able to access the problem & begin the fix. They were not able to obtain one of the parts they needed, a motor, until Monday. So...they went out of their way to obtain a temporary motor & adapted it to my system to keep me and my pups cool until Monday. I would highly recommend them! Really, Im one of their cool :) customers. -
Review 5 (2024-08-22 - Rating: 5)
If I knew I could add a photo on this before I filled it out I would have absolutely put a photo of the two gentlemen who worked on my AC unit today. George Henrys plumbing who reviews in the past is now hired to really good people there is a gentleman who was seem to be around for a while and somebody who was new with the company but been in AC work for quite a while. They were both very knowledgeable. Their customer service was very good. When they came to check out the unit they did not try to over sell. When they came into the driveway they both shook my hand and when they left they both shook my hand again. That doesnt sound like a lot. But it gives you confidence when they come in shaking your hand right away. Its almost like were there to help you. And thats the attitude that came across with me. Once again their customer service was phenomenal. The knowledge of the products they were selling, using and when they explain what had to be done on my unit. They sat in the living room explained it to me and made you feel like family. So I got to say again George Henry has two great tecs hired waiting to come in and take care of your problem. I would recommend George Henrys plumbing and AC, and these two gentlemen that anyone, and everyone I know. -
Review 6 (2024-11-28 - Rating: 5)
Rick S was great! He arrived right on time. He checked our system out and explained very clearly what he was doing. He was also very respectful and kind. Everything is working great now. -
Review 7 (2024-10-24 - Rating: 5)
I called George Henry’s to have a new dishwasher installed and my dryer vent cleaned out. Jon R and his coworker (sorry did not get his name) came out on time and performed these tasks with the utmost care and professionalism which deserves special recognition! Now I can enjoy my new dishwasher and dryer!! With employees like these guys I will definitely call George Henry’s again for any job I need doing! -
Review 8 (2024-10-02 - Rating: 5)
I hired George Henrys company to service my HVAC system. Rick was my technician, along with Andrew. They were experienced and I felt they provided an honest assessment. They were extremely thorough, explained what services they would be performing as well as the findings. I would highly recommend this company and specifically the two technicians. -
Review 9 (2024-09-25 - Rating: 5)
I just randomly stopped in to their shop to get some advice.I have a home in California that has some major issues with the AC and furnace. I had gotten an estimate that was very high.I was in Payson visiting and wanted to get a neutral third-party to give me some suggestions. I even offered to reimburse them for their time.I got some very useful advice on heat pumps and air circulator systems that are used more commonly instead of the legacy AC and furnace I would be replacing.All in all a very positive interaction with this company. I am very appreciative. -
Review 10 (2024-09-13 - Rating: 5)
The two gentlemen showed up on time. Very polite. They listened when discussing what I needed and gave me a few options. Once we decided what to do I went inside and let them complete the job. They advised me when they were done. I was very satisfied. I would definitely call on them again. -
Review 11 (2024-09-17 - Rating: 5)
Jon the service technician for George Henry arrived earlier than the scheduled appointment time. He was very professional, knowledgeable, and efficient. He offered various solutions and was able to fix our issue. -
Review 12 (2023-09-20 - Rating: 5)
Joseph and Charles did an excellent job on my 1978 mobile home replumbing the entire home which presented with many surprises! 10/10 would recommend their work again! -
Review 13 (2024-07-26 - Rating: 5)
What a great team Kyle and Colin are, very efficient and knowledgeable. Very much appreciated their friendliness and attentive answers to questions I had. We will definitely be referring George Henry on behalf of the superior experience we had with Kyle and Colin. -
Review 14 (2024-10-04 - Rating: 5)
We needed the outside condensor of our split system moved quickly for a remodel project. Gearge Henrys worked the schedule to fit us in on short notice. The Tech, Dyllan, did a great, professional job and quickly. I would highly recommend him. -
Review 15 (2024-08-07 - Rating: 5)
Thank you Colton and Kyle for the great job you did replacing all of our flexible ductwork. You worked so hard and we are pleased with your work and friendly smiles. You both are so kind and caring. I recommended George Henry’s on Payson’s Community Group on Facebook too! Thank you!😊 -
Review 16 (2024-07-20 - Rating: 5)
Kyle and Colten did a great job working and repairing my air/split unit. They were professional, and I found them to be very knowledgeable with all the issues my unit was having. I would highly recommend these two guys and George Henry A/C Company. -
Review 17 (2024-05-24 - Rating: 5)
What a great experience I had with George Henry’s the staff is very friendly and helpful. The techs showed up on time and that is a plus, sometimes it’s hard to find good help. The techs are very professional and got the job done in a timely manner so I didn’t have to be over charged. Thanks for giving me the best experience with your company and not breaking the bank. -
Review 18 (2024-10-31 - Rating: 5)
Colton and Dyllan were awesome. They came promptly and were very efficient and friendly. They fixed the problem and explained everything. -
Review 19 (2024-10-22 - Rating: 5)
I tried contacting two other companies to address HVAC needs in Payson but got nowhere scheduling an appointment with either. A friend recommended George Henrys and I spoke with a staff member on the first call, and we immediately scheduled an appointment. Everyone has been a pleasure to work with (office staff and techs), and theyve done an outstanding job assessing our system, performing upgrades and completing the first semi-annual maintenance checkup. I would highly recommend giving GHs consideration for addressing HVAC needs in the Payson AZ area. -
Review 20 (2024-04-01 - Rating: 5)
We replaced our kitchen sink, faucet, water purifier and a hall bathroom toilet by Andrew and Cody and they did an amazing job! They were fast, efficient and cleaned everything up beautifully!!They had been out several weeks earlier and replaced our hot water heater, putting it back in the way it should have been from the beginning. Both men are very knowledgeable and work great together.I highly recommend George Henry’s for any plumbing needs!! -
Review 21 (2024-05-31 - Rating: 5)
I have been dealing with George Henry for several years. The employees are always prompt, professional, and courteous. Even more importantly, they do the job right. One repairman in particular, Kyle, always does great work. He was just here yesterday to complete my annual a/c checkup. I will continue to use George Henry here in Payson, AZ, because they provide a great service. -
Review 22 (2024-09-23 - Rating: 5)
Both Dyllan and Rick were great. Very professional. Sharon made sure we got service when we were headed out of town and it was Sunday. -
Review 23 (2024-05-07 - Rating: 5)
Scott P was amazing. He came out for our scheduled duct cleaning and was thorough in his job. We had some other issues that were addressed at the time and everything was taken care of promptly. Friendly people and amazing service. I would recommend George Henrys to everyone. -
Review 24 (2024-06-05 - Rating: 5)
Fast, professional team. Weve used George Henrys a few times, and service is always top notch. The techs are knowledgeable, respectful, and communicate whats being done and why clearly. Appointments are easy to set up, and theyre always on time. Highly recommend them. -
Review 25 (2024-05-14 - Rating: 5)
We have a stock tank pool and our handyman is in the hospital. I called George Henrys to see if Andrew could come and hook up the heater. I called on Friday and got an appointment the following Monday. Great service. My pool is now up and the heater is running just fine. Thank you. -
Review 26 (2024-05-11 - Rating: 5)
Over the weekend my toilet became heavily plugged by the disposal of soggy paper towels while the bathroom was being cleaned. A call was made early Sunday to George Henry’s and immediately I was scheduled for emergency service that early afternoon. I did not have to wait, for that Sunday morning I was met by two very friendly technicians, and after a short period of time the highly professional technicians, Waylon and Austin, told me that the problem had been fixed and that my toilet was operating perfectly once again. Words cannot express my appreciation to those excellent technicians for their fantastic expertise, and to the wonderful staff member who so quickly and diligently arranged my schedule, and for George Henry’s’ in general for being who I know I can always count on for superior service, whether bit be an emergency situation or not. Thanks to all‼️Today, May 10, I experienced a rapid leaking in my shower/ bathtub spigots, which was most upsetting not only financially, but environmentally as I hated to waste water. That situation was resolved by two excellent technicians, Andrew and Jake, who fixed the problem quickly, effectively, and completely. Excellent friendly service, thanks‼️😃 -
Review 27 (2024-05-21 - Rating: 5)
Jon and Andrew are very knowledgeable. They spent extra hours tracing a hard to find plumbing problem.They explained what needed to be done in terms I could understand.Both were pleasant and professional.Please extend my thanks and also Sadies for the extra pets. -
Review 28 (2024-09-04 - Rating: 5)
Very professional and courteous. Work was completed in a timely manner and the finished product looks like it will for sure blow minds and knock socks off. Fantastic job. -
Review 29 (2024-11-13 - Rating: 5)
Ric our tech was very knowledgeable and professional. He explained in detail what he was going to do and how he corrected the issues. -
Review 30 (2024-06-25 - Rating: 5)
Jon provided the greatest customer service. I thought we would have to replace toilet, but he was very creative and fixed a 1984 Kohler back to fully functioning. This is the second time I have used George Henry’s Plumbing since I moved to Pine last year. They are keepers! -
Review 31 (2024-10-16 - Rating: 5)
Andrew A. was very attentive and explained everything he was doing. He was punctual and courteous. I highly recommend him and the company. -
Review 32 (2024-06-01 - Rating: 5)
We want to commend Kyle G. For servicing our AC. He was knowledgeable about our unit, ensured he checked everything that was needed and made a recommendation to put up a retaining wall to keep the dirt from piling up on our vent s/fans outside. He is also friendly and good to chat with. Thank you Kyle and George Henry company! -
Review 33 (2024-06-08 - Rating: 5)
The 2 women i spoke to on the phone were both so helpful and kind. I was visiting my sister whose air-conditioning went out and had to leave town and they made the appointment work and really seemed to care about our situation. That’s hard to find nowadays and I would highly recommend George Henry to anyone.. Colton, the service man that came out was very helpful had great customer service skills and fix the problem without delay. In the heat wave that Payson was having it got fixed very quickly.. -
Review 34 (2024-06-06 - Rating: 5)
Kyle and colton!! Awesome service and very personable. Colton was training and asked all the correct questions. Kyle was super knowledgeable he definitely knew his job! They set a time to arrive and were at our house on the dot. Wow we will definitely be sharing our wonderful experience with your company. Thank boys 😊 -
Review 35 (2024-07-22 - Rating: 5)
Outstanding customer service! Rebecca and John were wonderful to work with. They will always be my go to company/business for plumbing/HVAC repairs. -
Review 36 (2024-07-25 - Rating: 5)
100% the friendliest workers. They came and did my job. They took the time to explain everything. They will definitely be my Payson Plumbers for all my future jobs -
Review 37 (2024-10-02 - Rating: 5)
Ricky took care of our seasonal service and was proactive in finding and resolving issues that will benefit unit efficiency, including our electric spend. Personable, polite, professional. -
Review 38 (2023-12-22 - Rating: 5)
Kyle was absolutely awesome! Very friendly, courteous and told us what was needed as he proceeded his check on my AC / heating unit. I would recommend him in a heartbeat! Kyle came back today to install the heating element and once again he was very courteous respectful and downright helpful. I would recommend him once again in a heartbeat! -
Review 39 (2024-06-14 - Rating: 5)
Jon came out today and assessed our problem with honesty and was able to fix a water leak we’ve been dealing with for weeks and weeks - Extremely professional, courteous, and you could tell he wanted to do the right thing. Great guy, great company 👍 -
Review 40 (2024-06-26 - Rating: 5)
Andrew has done work for us several times and like before he did an excellent job. I will highly recommend him to my family and friends -
Review 41 (2024-04-26 - Rating: 5)
Scott P. has been good to work with. Starting with last year, he had to work on my old evaporative cooler which was just replaced today. He stayed on schedule and there were no surprises on the bill. All while being personable. -
Review 42 (2024-03-06 - Rating: 5)
Scott was extremely knowledgeable and quite an amiable individual. He quickly determined our heating issue and resolved the problem quickly. I would definitely recommend both him and George Henry’s to anyone having problems with their HVAC. -
Review 43 (2024-04-30 - Rating: 5)
Extremely courteous and professional personnel. I was kept informed on the estimated time of arrival, and the personnel who was to arrive. The GHPHC personnel immediately assessed the issue, knew how to correct it, and went to work immediately. Who could ask for more. Thanks for the continued care and expertise of the service for my home. -
Review 44 (2023-12-21 - Rating: 5)
Came out right away. Andrew and Cody were great. Not only proficient but very personable. Explained everything they were doing. Going forward, George Henrys is definitely our plumbers for any future needs. -
Review 45 (2024-06-14 - Rating: 5)
My husband was very ill and passed away while waiting for my part to come in. The parts came in and they were out the next day. Thank from the bottom of my heart for getting it done so quickly, from the office staff to the repair man, Scott. THANK YOU! -
Review 46 (2024-03-26 - Rating: 5)
Plumbing leak under cabin. They came out during a cold stormy day. Crawled under cabin found multiple causes. Fixed everything quickly, efficiently and advised of further things that could and should be addressed. The employees that came out were friendly and efficient and I will definitely be using George Henry services in the future. -
Review 47 (2023-09-10 - Rating: 5)
George Henry Plumbing sent out a technician to repipe our home. His name is Andrew. He made us feel so at ease through the entire experience. He solved every difficult task that arose with a positive and professional attitude. He surpassed our expectations and was a delight from start to finish.The quality of work that was done was professional grade. It is a comfort to know that our home is completely protected from the elements. At the end of the job it was inspected not only by the town but also by us. All the pipes under our house were insulated tightly and securely.We feel extremely confident that the job was done correctly. We do not recommend people unless were completely satisfied. We do recommend Andrew to anyone who wants a plumbing job done correctly.Thank you George Henrys for hiring an outstanding and competent service technician. You guys did a great job!! -
Review 48 (2023-12-22 - Rating: 5)
The servicemen are very knowledgeable & work fast. Fast response time. Reasonable prices. Had a control board replaced on a 2 ton Goodman heat pump, 313$. Reasonable to me. Took a week to get it but, understandable. -
Review 49 (2024-06-03 - Rating: 5)
Jon was very polite and competent. He understood the problem and worked quickly to solve it. Hose bib works the way it is supposed to now. Very happy with work done. -
Review 50 (2024-08-21 - Rating: 5)
Jon is excellent and I would chose him as my plumber every tim.Hes thoughtful, thorough, and clean.Excellent job and service. -
Review 51 (2024-04-19 - Rating: 5)
He was honest and accommodating for what we needed. He was able to install a pressure reduction valve that really healed the inside faucet pressure. We’d gladly use him again. -
Review 52 (2024-09-13 - Rating: 5)
Scott and Colton made a great team! Very polite and explained the what and the why of the work they performed. Did a great job and they represent your firm well! -
Review 53 (2024-09-23 - Rating: 5)
I can’t say enough good things about this company . They really care about their customers . The technicians are amazing and the girls in the office really try hard to accommodate people . -
Review 54 (2024-08-12 - Rating: 5)
Exceptional expert with HVAC, solid repairs in minimal time and great customer care and way ahead for my system! This guys a pro! Thanks Sharon and George Henry’s for your service and technical expertise! -
Review 55 (2024-03-12 - Rating: 5)
Another local company had “cleaned” my vents …..but they didn’t do something right! I had scraps of bubble wrap and aluminum foil type things coming through the vents.Scott from George Henry came, discovered what had happened! He corrected the problem and did an awesome job of cleaning all my ducts! Thank you Scott! -
Review 56 (2023-03-17 - Rating: 5)
We had a leak under the kitchen sink and Andrew was professional and nice, we will ask for him every time! He quick to show up and fixed all our issues in a timely manner. Thank you Andrew! George Henry you have a great employee! -
Review 57 (2024-07-17 - Rating: 5)
Awesome customer service. Friendly, Knowledgeable, Professional. In and out and order placed in minutes. New water filtration system install. -
Review 58 (2024-07-17 - Rating: 5)
Kyle arrived on time, found the problem quickly and had my AC working promptly. And was friendly to boot! -
Review 59 (2022-11-18 - Rating: 5)
George Henrys company answered the phone with courtesy and professionalism. They scheduled my appointment, called when they were on the way and showed up on time. The technician was great and completed the repair promptly. He took the time to explain the operation of the new thermostat and answered our questions. Highly recommend this company! -
Review 60 (2024-11-06 - Rating: 5)
Very nice professional young men. I highly recommend George Henry Plumbing and Heating! -
Review 61 (2024-02-13 - Rating: 5)
Kyle was very personable, skillful and got the job done right. I was completely happy I called George Henrys Heating and Cooling for my furnace problem. Big thumbs up! -
Review 62 (2020-11-24 - Rating: 5)
I cannot say enough positive things about the wonderful customer service I received from George Henry! I called them early in the morning on a weekend because of a possible safety issue with my furnace and I was treated so kindly and with understanding from Sharon, the owner. She seemed genuinely concerned for my family and had her guys check on my furnace in between jobs. She sent Stephen and Dana over and they were professional, personable and got things done quickly. My furnace turned out to be fine after they inspected it, but Im so glad I made that call. Thank you GHPHC! Best customer service on the mountain! -
Review 63 (2023-12-16 - Rating: 5)
Tried to swap thermostats in the dead of winter. I made a mistake and unknowingly blew a 24 V fuse to my thermostat. I called George Henry and the dispatcher sent a technician within 45 minutes. The technician was very polite as I explained my mistake. He found the blown fuse, replaced it, and checked the system out. I plan on buying a maintenance agreement because of the service I received. -
Review 64 (2024-05-01 - Rating: 5)
We had a great experience with George Henrys. They helped us immediately and replaced our HVAC unit in record time. Kyle and Scott were very professional. We are so glad we called George Henrys for our AC problem. -
Review 65 (2024-07-19 - Rating: 5)
Kyle, the technician for Henry AC, gives a new meaning for service. His expertise and friendship could not have been better. -
Review 66 (2024-10-16 - Rating: 5)
He knew what he was doing and he did it very well.If needed, I would ask for Andrew again. -
Review 67 (2023-11-22 - Rating: 5)
Once again GH has provided excellent service for a great price. After a full day they made time for my HVAC problem after hours. Greatly appreciated. Top notch service -
Review 68 (2024-08-23 - Rating: 5)
Andrew was prompt, friendly, kind and helped us out with a solution quickly and professionally. We couldn’t be any happier! -
Review 69 (2023-05-16 - Rating: 5)
After contacting another plumbing company in Heber (who let us down in every way) we contacted George Henry. They came that same day (after hours) and fixed the leak that we had in our RV park for over 2 weeks. Totally professional and true to their word at fixing the leak that same day. We will continue to use them going forward and sing their praises to everyone to use them as well. Thank you George Henry Plumbing! -
Review 70 (2023-07-13 - Rating: 5)
Wonderful customer service, from the first call to the technicians even the after hours woman I spoke with. Jenn and Rebecca were very caring as was Steve and Joseph . Thank you all for being so caring and professional. I will tell all my friends n family about the payson, Arizona George Henry . Thanks to all. I will come back to you all. Sincerely Linda Mills 👍🏼👍🏼👍🏼👍🏼👍🏼 -
Review 71 (2022-03-23 - Rating: 5)
Im super pleased with George Henrys!!! They sent out Evan and Casey to take care of a bunch of plumbing issues I was having with my home. The two guys that came to my home were very professional and worked very quickly and wasted no time. There work was very clean and they cleaned up there work spaces better than when they had first arrived. I would highly recommend this company for any plumbing needs!!! -
Review 72 (2023-03-31 - Rating: 5)
Fixed stopped toilet and sink.Fixed the swamp cooler and fixed the water heater all in a couple of hours for a very reasonable price. Then I found out I could save money with a membership! Great Guys. Joseph and Waylon know their stuff and very personable. -
Review 73 (2022-10-22 - Rating: 5)
Evan & Brett did a great job finding our leak and professionally fixing it. They were thorough and knowledgeable.Also on an earlier call…. Libby, Austin, & Waylon installed multiple sinks for us and did a great job! -
Review 74 (2023-07-05 - Rating: 5)
Since moving to Payson two weeks ago I have had multiple plumbing issues. The professionals that have come to my house several times are courteous and knowledgeable. Thank you Joesph for coming to my house today on short notice. Much appreciation! :) -
Review 75 (2023-08-26 - Rating: 4)
We had 2 appointments scheduled that they cancelled before finally coming out. Due to the first cancellation we had another plumbing company come out and they said we need a line locator but did not have ability to do this.This information was relayed to George Henrys and they stated they have the equipment and was supposed to bring it out when they came. They cancelled the second appointment and finally came out the next day but did not bring the line locator. They did so on the next visit but this lead to additional time and money. They do tell you that there is a 95.00 fee for coming out to the Basin but failed to mention that their clock in time is when they leave Payson to come out to Tonto Basin which is not the practice they do in Payson. They do good work and when I called to discuss the discrepency of hours charged being different that the actual time spent at the job site they did give a credit for one of the charges of 95.00 and along with being they had to cancel the second time gave us a 100.00 preferred customer discount. -
Review 76 (2023-10-07 - Rating: 5)
Scott and Kyle were very professional, courteous and knowledgeable. GREAT Job guys!! We will definitely be calling you again next year!! -
Review 77 (2018-11-15 - Rating: 5)
Paul, the heating technician, arrived on time, and was very polite, courteous, and professional. He explained everything so I could understand the situation and what needs to be done. George Henrys is lucky to have him working for them. The office staff were courteous and professional. They were also very helpful and very prompt in working with my insurance company. All in all, my experience with George Henrys so far has been what I expect from professionals. -
Review 78 (2024-09-30 - Rating: 5)
Jon did a great job. Also cleaned up and left no mess. I called this morning and was able to get someone out in just a couple of hours. Very happy with Jon and the company. -
Review 79 (2023-03-18 - Rating: 4)
George Henry was not the company who installed my Daiken Heat pump but they came right out and fixed it as quickly as was possible. Im very impressed with them and will let my friends know I had a great experience. -
Review 80 (2020-03-19 - Rating: 5)
We had George Henrys come out to install a kitchen faucet. They arrived perfectly on time and were courteous and professional. The installation was done quickly and our new faucet looks and works great. They even took away our old faucet for disposal. One other feature I like of their business is that they send a text with a photo of your repairman so you know who to expect. Just a nice safety feature. -
Review 81 (2024-03-20 - Rating: 5)
Awesome service. Great follow-thru. Wonderful care of property. Just installed new water heater today and so far working great. -
Review 82 (2024-08-09 - Rating: 5)
I called George Henry’s Plumbing after hours on a Thursday. They were able to get someone right out to my house. Andrew came and quickly identified the issue. He thoroughly examples the problem to me and what would need to be done to resolve it. A estimate was sent to me very first thing the next day. I would highly recommend them for any plumbing services. Great, quick, professional and efficient service. -
Review 83 (2020-04-07 - Rating: 5)
AWESOME COMPANY! Casey and Patrick came out to fix a issue I had with the sewer line underneath my house, they were quick and very efficient and conscientious of our budget. I will definitely recommend George Henry plumbing in the future! We are also heavily considering them to install central cooling in our home because of the GREAT experience we had. Also would like to commend the ladies in the office who helped set everything up, they were very knowledgeable and courteous. -
Review 84 (2024-03-18 - Rating: 5)
Scott was very experienced and amiable and listened to all my concerns. He also evaluated areas that may have been damaged by high winds. -
Review 85 (2024-10-14 - Rating: 5)
Rick installed a new computer board for my heat pump. Did a great job. He is always friendly, knowledgeable and thorough. The office ladies are easy to work with and very professional. -
Review 86 (2023-04-22 - Rating: 5)
Water line blowout in the bathroom behind the vanity late Friday afternoon. I called George Henry Plumbing in Payson and spoke w Rebecca. Very helpful and kind. She sent Waylon out on the call. He arrived within 30 minutes. He was kind and knowledgeable. He fixed the issue in less than an hour at a reasonable price. It is challenging to find a quick, reliable service call up on the Rim in the AZ backcountry. It was refreshing and surprising to have Rebecca, Waylon and George Henry come thru w flying colors. I will use them for my plumbing needs on the Rim. -
Review 87 (2020-03-28 - Rating: 5)
George Henrys is the BEST! We have had many services performed by this company in the past few months as we recently bought a cabin in Strawberry that needed a lot of fixing up. There are not enough stars to provide an accurate rating. The customer service is spectacular, the workmanship is stellar. -
Review 88 (2024-01-09 - Rating: 5)
We had a major problem with an under-cement leak in the pump room.(caused by tree roots) They found the problem, rented equipment and got the cement out , then reinstalled the pressure tank. All on Sat and Sunday. We are grateful you took our problem to heart! thanks!Mel and Al -
Review 89 (2023-08-15 - Rating: 5)
I have had George Henry install 2 different water filter system as well as a new hot water heater. Casey has always been my service technician, on time, efficient and very professional. I highly recommend this business for any of the services they provide.Gail Dawson -
Review 90 (2024-04-01 - Rating: 5)
Kyle came out and diagnosed the problem and fixed it. Checked everything out and we now have heat. Very professional and knowledgeable. -
Review 91 (2024-10-30 - Rating: 5)
From the first phone call, I was put at ease and told someone would be out that day. to fix our air conditioner. Stephen and Jake were great! They were professional and knew exactly how to fix the problem, and they did it with a great sense of humor.I would highly recommend George Henrys. -
Review 92 (2024-06-24 - Rating: 5)
Always get the job done to a high level. Great guys too. You can tell they love their job. -
Review 93 (2017-11-14 - Rating: 5)
The serviceman who repaired my hot water heater is welcome to come again.He was friendly and allowed me to watch. he explained what he found. I was comfortable with hie doings.Knowing the water heater will work foe more years to come. I felt the cost of repair was fair and not having to buy a new heater now. Thank you for comming so quickly that day after my call. -
Review 94 (2024-07-25 - Rating: 5)
Jon was very informative and helpful.Thank you so much for a great job. -
Review 95 (2024-09-11 - Rating: 5)
Andrew and Jon were both professional. Competent and friendly. Much appreciated! -
Review 96 (2022-03-29 - Rating: 5)
This review is regarding one of your employees. JR was so very kind on Monday when he saw me at tractor supply needing to load several things into my truck and he offered to help. He stopped the van right there and ended up doing it all! What a gentleman and I really really appreciate his generosity and good heart!!!! -
Review 97 (2024-03-27 - Rating: 5)
We have had great service from George Henry! They are responsive to our needs, staff is so nice to deal with in the office and in the field!!! We have used them for years and will continue to do so. Highly recommend them!!! -
Review 98 (2016-01-29 - Rating: 5)
EXCELLENT!!! My husband and I were in the middle of a claim with our home warranty company over a heat/air system failure. We were unexpectedly called out of town. We left everything in the hands of George Henrys. When we returned home, several months later, we had a wonderful new heating and air system installed. Cannot say enough wonderful things about the office staff and the working crew. The install crew were neat and cleaned up after themselves. I would recommend them in a eat! -
Review 99 (2015-03-21 - Rating: 5)
We smelled something odd after starting the heater since the previous winter. Called several companies and George Henry had the friendliest phone staff and willing to get out to our house quickly. Our unit was older and wasnt very efficient. We ended up having to replace the whole unit. Friendly staff (Sharon) worked with us on getting the right unit for our home. They did a great job on installation and follow ups to make sure the unit was properly working. The benefit is that we also are saving money on electricity as the newer unit is more efficient. -
Review 100 (2024-10-14 - Rating: 5)
Plumber was on time and really nice and very efficient! -
Review 101 (2023-09-19 - Rating: 5)
Kyle & Scott were very good and very knowledgeable. They took care of what we needed, and gave recommendations for possibly wanting a couple other things before there are any more problems. -
Review 102 (2022-08-03 - Rating: 5)
Austin went above and beyond to be sure that our problem was taking care of. This is the 2nd time weve had to have someone from George Henry come and look at the problem the gentleman that came last week did not get anything fixed and tried to tell us Its just condensation. Scott was more concerned with trying to sell us additional parts and labor as opposed to fixing the issue with the outside fan. Austin not only found the leak in the system but he took the time to go underneath the house and make sure all the plumbing was in proper working order and he found a leak there as well, At he fixed.Then he did the repair on the fan. -
Review 103 (2024-09-13 - Rating: 5)
Great service. On time - professional and knowledgeable. Happy to recommend them to anyone needing plumbing services. -
Review 104 (2024-06-17 - Rating: 5)
Amazing, friendly and efficient! Customer service from office to techs that came to the house were outstanding! -
Review 105 (2022-03-17 - Rating: 5)
I had Goerge Henrys out to replace my kitchen faucet. They sent out Evan and Casey and they were in and out in no time. Very professional and clean work. I would highly recommend this company and these 2 gentleman. -
Review 106 (2022-11-29 - Rating: 5)
After having terrible experiences with two different companies here in Payson, I called George Henry’s. The technician, Austin, came out and quickly diagnosed our issue. We so appreciated his honesty and integrity. -
Review 107 (2022-03-17 - Rating: 5)
Casey and Evan came to our house the same day we ordered the service (kitchen faucet replacement). In 20 to 25 minutes they were done! Outstanding! -
Review 108 (2023-06-07 - Rating: 5)
Waylon and Joseph were great ‼️ Very professional and polite. 👍Thank you for coming so soon and fixing our leak. Well be spreading the word... Go to George Henrys Plumbing -
Review 109 (2024-06-04 - Rating: 5)
Andrew was out quick and fixed our sink up, quick and courteous! Would recommend! -
Review 110 (2022-11-21 - Rating: 5)
George Henry’s Plumbing Heating and Cooling Service in Payson. Arizona, installed a wall heater in my Payson home. Their technicians are skilled and courteous. After some initial miscommunications with the office, their business reached out to me to rectify my complaints. I respect a company that cares for its customers and would happily do business with them again. -
Review 111 (2024-03-03 - Rating: 5)
I had productive and knowledgeable service from both HVAC and plumbing people last week. I also thought the costs were reasonable -
Review 112 (2022-06-26 - Rating: 4)
We purchased a water heater. George Henrys team removed the old unit and delivered the new. Their service was prompt and their technicians were courteous and helpful. Four stars! -
Review 113 (2020-11-18 - Rating: 5)
Two experienced and well mannered plummers arrived on time, knew their stuff and completed my main water line repair timely and efficiently and at a good price. Sharon who answered my initial call was friendly, knowlegable, efficient, and a real pleasure to talk to. Highly recommend. -
Review 114 (2015-04-16 - Rating: 5)
I discovered I had a leak in the water line from my meter to my home in Pine just one day before I had to travel to Tucson.From Tucson, I called George Henry and described my problem, a leak in the water line running up a steep hillside through native vegetation (Manzanita, Oak and Juniper). I was hoping the leak could be repaired before I returned, so that Id have water to the house again.The very friendly person I talked to arraigned a visit by service technicians within that same week and took my credit card details, promising to call me if the charges would be excessive.They made the repair on the day of their visit having to dig deeply in the hillside through dense vegetation to locate the leak. They left the broken section of pipe on my stairway so that I could see the problem. The charges were very reasonable considering the work performed and I appreciate the prompt and professional service.Kudos also to the friendly, helpful staff people I talked to via telephone, both before and after the service call. I will not hesitate to call George Henry again for any future plumbing work and highly recommend them to anyone reading this. -
Review 115 (2022-03-21 - Rating: 5)
Casey and Evan came out to my home in Payson Arizona to install a gas line for a new Generac system. Both men were hard workers and did a very nice job running the gas line. There work was very professional and clean. I would highly recommend this company for any plumbing needs. -
Review 116 (2024-11-08 - Rating: 5)
Great service by Dillion and Colter. Thanks! -
Review 117 (2024-06-06 - Rating: 5)
They showed up on time. Although they couldn’t fix the problem and it was kind of a heavy cost. At least they did it right. -
Review 118 (2015-02-27 - Rating: 5)
We have called on George Henrys Plumbing for help with a variety of problems over the past 11years. They have fixed water well issues, septic & plumbing issues and we will be calling on them again to fix a water heater issue.They have very qualified servicemen that are friendly and professional. While I never enjoy paying for plumbing calls, they are fairly priced and we always get more than we pay for.I recommend George Henrys Plumbing to anyone that needs their expertise and assistance. -
Review 119 (2020-12-04 - Rating: 5)
Honest reliable experienced service Proper diagnosis, quality repairs. The tech/office was professional and courteous. They went above and beyond associates were on time and got the job done as promised. We are very pleased with their service!! Thank you so much!! -
Review 120 (2018-11-23 - Rating: 4)
Called for an appointment on the Monday before thanksgiving to repair a water valve. Set the appointment up for Wednesday. No call, no show. Disappointed that no one called me to tell me that they weren’t going to make it. Tech came out Friday. He was friendly and did the work quickly. -
Review 121 (2016-01-27 - Rating: 5)
I needed a shower plumbed, Mike and Brian came to assess what needed to be done. Brian did the work...it was a pleasure to have him in my home. The work was very professional and affordable. Good customer service is hard to come by these days,so its much appreciated when you do find it.Thank you,Loretta Gibson -
Review 122 (2021-05-07 - Rating: 5)
Service technicians were knowledgeable, professional, and courteous. Listened to our concerns and provided options. Work was completed quickly. Price was very reasonable. Would definitely use again and recommend to others. -
Review 123 (2019-01-30 - Rating: 5)
George Henry’s was great they were on time And so professional. I recently used another company in Payson and they were dishonest and charged me 350$ that was covered by my Trane warranty. I called George Henry’s and they sent a technician out. Jake took the time and found out what the issue was , he contacted Trane and the part was covered under warranty. He was thorough and efficient and most of all honest. I would highly recommend George Henry’s for all your Heating needs. -
Review 124 (2016-01-26 - Rating: 5)
George Henrys Plumbing has served us on numerous occasions. They have always been professional and complete. If it is an emergency, they are there fast. The problem gets solved the first time. We have used them for our heat pump system as well as our plumbing. I cannot say enough good things about their service and professionalism. -
Review 125 (2016-01-25 - Rating: 5)
I had a leak at my house. Mike came out and diagnosed the leak very quickly and offered the repair for a fixed cost. He dug up the pipe to my house, and repaired it. Its been about 2 years and I havent had a problem since.Thanks Mike, Sharon and Team.You are truly professionals.Scott -
Review 126 (2015-04-08 - Rating: 5)
George Henrys has been out to help me several times. Every time they have been very courteous and professional. The office personnel are very friendly and always cheerful when I call. I will continue to call on them for my plumbing and heating & cooling needs. -
Review 127 (2024-01-17 - Rating: 5)
Response time is amazing, they had someone on their way minutes after I called, will definitely be using them in the future -
Review 128 (2024-07-30 - Rating: 5)
Another great experience. Andrew is the consummate professional. -
Review 129 (2020-10-18 - Rating: 5)
2 experienced, young men replaced my garbage disposal. They offered options, provided a good replacement, and were timely in their work. They showed up earlier, rather than later than expected, so that was a pleasant surprise. Both were pleasant, locals, I believe. -
Review 130 (2024-04-01 - Rating: 5)
These guys are great. They are professional, explain everything they do so even I can understand and they are fun!Great company. -
Review 131 (2023-03-20 - Rating: 5)
The team quickly repaired the faucet in the shower. Working as expected they did an expert job. -
Review 132 (2023-11-14 - Rating: 5)
Joseph was a pleasure to have around and do my water heater. I would recommend him to do service at my home or elsewhere at any time -
Review 133 (2022-03-25 - Rating: 5)
Got a quote for water heater repair -Technicians (there were two) were on-time, friendly and courteous. Answered a lot of my dumb questions. Sharp guys - highly recommend. -
Review 134 (2024-07-30 - Rating: 5)
They were on time, very professional, knowledgeable, and friendly. My unit cools much better. I highly recommend George Henry’s. -
Review 135 (2024-07-01 - Rating: 5)
I had to wait a few days for the schedule to clear but it was worth the wait. Andrew was great. After telling him where I thought the problem most likely originated he located the actual issue and in the process saved me a bunch of money. Andrew is very polite and very knowledgeable and quick to boot. I have projects coming up in the future and George Henry’s is the plumber I will call. Thanks again. JMW. -
Review 136 (2022-07-09 - Rating: 5)
Very professional and responsive. I have used several other companies over the years but will stay with this company moving forward. Austin was informative, honest, and a hard worker. -
Review 137 (2024-09-25 - Rating: 5)
They were very helpful and took care of all my needs couldnt ask for more great guys to work with. -
Review 138 (2023-12-06 - Rating: 5)
Friendly people, going to replace my dishwasher. Let’s say come out and do a free quote.great guys very knowledgeable and friendly -
Review 139 (2024-06-14 - Rating: 5)
He was knowledgeable, kind and courteous. I would definitely recommend -
Review 140 (2024-07-19 - Rating: 5)
We are so pleased with our experience with this company. Kyle and Colton were amazing.They were able to evaluate the problem quickly and order the appropriate parts for our AC unit. Great customer service and open communication!. Thank you Kyle and Colton for your patience, kindness and expertise. -
Review 141 (2024-08-09 - Rating: 5)
Ive had only GREAT Experiences with the most professional and courteous service/ A/C technicians.. -
Review 142 (2015-02-06 - Rating: 5)
Our heater was making an aweful noise which could be heard all throughout the house. Carlos from George Henrys came out to give us a second opinion on what the problem was. We appreciated his diagnosing the problem and giving feedback to our home warranty company explaining all that needed to be repaired to have the job done RIGHT. Thank you George Henry. You did good and we are toasty warm with a quiet heater.Candy Bridges -
Review 143 (2024-07-13 - Rating: 5)
I would like to get an invoice for the bill thank you so much -
Review 144 (2024-03-12 - Rating: 5)
Scott came to do my yearly cleaning and check on my heater. He is very helpful and respectful. Great service. -
Review 145 (2024-08-12 - Rating: 4)
Did a good job, clean up after put stuff back where it goes and very friendly -
Review 146 (2024-07-08 - Rating: 5)
G H showed up in the time slot given. Within 5 minutes found the problem and had the defective part on his truck. He replaced the defective part and immediately started blowing cold air again. With temperature close to 100 degrees it was a relief to get problem resolved.Total time was around 1 hour only because unit was on the roof and before he left he made sure everything was working properly. Since it was Friday, we are grateful they could fit us in the next day. We’ve been very happy with the service, George Henry has given us.The service person, Scott, was professional and personableRoy & Joyce Andrews -
Review 147 (2022-04-02 - Rating: 5)
Evan and Casey came and installed the control valve for the water heater in a timely manner and were very professional kind and courteous. Would highly recommend this company. -
Review 148 (2024-06-28 - Rating: 5)
I enjoyed Andrew , he’s very professional, clean and thorough. -
Review 149 (2022-03-23 - Rating: 5)
Replaced water heater that was leaking. They came the next morning after I called late the afternoon before. Were done by 11am. Did a great job. Very pleased. -
Review 150 (2023-06-28 - Rating: 5)
George Henry in Payson, AZ is a very responsive, trustworthy and respectful company, along with their employees! Really appreciate their honesty and knowledge! Thank you so much!!! -
Review 151 (2023-10-18 - Rating: 5)
Charles and Joseph were thorough and helpful; they fixed my plumbing issues professionally and cheerfully. -
Review 152 (2023-07-03 - Rating: 5)
I came across George Henry Plumbing, Heating & Cooling At the showcase event at the casino, I explained to the gentalman the problem I had this past winter He (Stephen) assured me he knew my equipment quite well and that he would personely come out to check my problem, ( I lost faith in the previous company I used) Stephen check everything piece by piece until he came across the problem (It was in an area the previous co. did not check) I highly recommend George Henry PlumbingPete Bernard -
Review 153 (2024-04-14 - Rating: 5)
Steve went above and beyond in helping me find the code for my thermostat! Great service 👏 -
Review 154 (2024-07-19 - Rating: 5)
Meeting Andrew for the first time, he projects a confidence and attitude which his finished work validates. Straight up with information, professional and friendly, he is to be valued in this business. -
Review 155 (2022-03-16 - Rating: 5)
Casey and Evan provide excellent customer service. They are prompt and do quality work. I would highly recommend Casey and Evan for all your plumbing needs. -
Review 156 (2024-03-18 - Rating: 5)
Thanks to George Henrys Plumbing and Heating and to Kyle for great several on our HVAC inspection and recommendations. -
Review 157 (2022-03-22 - Rating: 5)
Casey and Evan were terrific!! Clear communication about our water heater issue! Very reasonable rates! We will continue to use them!!! -
Review 158 (2015-12-24 - Rating: 4)
Our heater was out and We called George Henry Heating. Mike came over within 15 minutes and restarted our heater at no charge. Very professional and courteous. Thank you George.The Johnsons -
Review 159 (2024-09-13 - Rating: 5)
The service men where good and fixed our AC. -
Review 160 (2024-06-21 - Rating: 5)
They saved me several hundred dollars on a house call by answering a few questions about some wiring on a furnace motor. Next time something breaks in my house theyll be my first call. 😃 -
Review 161 (2023-12-27 - Rating: 5)
Andrew was very nice and completed the work quickly and gave us useful updates/information. -
Review 162 (2016-01-25 - Rating: 5)
We recently had a plumbing/ac issue that was taken care of promptly and professionally. We look forward to a long-term relationship with the staff in maintaining the systems in our home. Would highly recommend!! -
Review 163 (2024-03-13 - Rating: 5)
Scott did an awesome job with our split unit was very professional -
Review 164 (2024-02-06 - Rating: 4)
Scott was a very pleasant man and since my problem could not be resolved at the time company did not charge me for the service -
Review 165 (2023-11-28 - Rating: 5)
He was great. Very professional and great personality. Already has my estimate to me. -
Review 166 (2023-04-11 - Rating: 5)
Was very satisfied with the two young men that came to our house. Would recommend and will call them again in the future. -
Review 167 (2022-11-07 - Rating: 5)
Kyle repaired an on going problem with my duct work. Amazing difference in my vent output! Going to save a bunch of money on heat and a/c from now on! -
Review 168 (2024-05-09 - Rating: 5)
On-time and very knowledgeable. We were very impressed. Will use again. -
Review 169 (2024-05-03 - Rating: 5)
He was very professional and he got the problem fixed so we’re happy campers with him -
Review 170 (2020-02-21 - Rating: 4)
I was really satitsfied with the work done. My only complaint was a error in the status of the work in office records.I had to have some one check the work done to find out that what I had paid for wasnt done. The mistake was eventually found and rectified but it took my insistence to make that happen. -
Review 171 (2022-04-07 - Rating: 5)
Boy, George Henry to the rescue. Called with a water leak and they sent 2 very knowledgeable techniciansCasey & Evan … a wealth of information, worked efficiently and respectfully. Dynamic DuoThank you ***** 5 stars -
Review 172 (2022-04-01 - Rating: 5)
Evan and Casey did a wonderful job with our plumbing issues. They were both very professional and courteous. -
Review 173 (2023-01-28 - Rating: 5)
The technicians were very professional, clean, respectful, and did a fantastic job replacing our hot water heater.Thank you. -
Review 174 (2023-01-21 - Rating: 4)
The technicians reviewed the downstairs & upstairs bathroom sink & bath tub handles & spouts for replacement. I may have missed their follow up price quotes & proposed schedule. -
Review 175 (2023-10-29 - Rating: 5)
Kyle and Scott were great. They may have found the answer as my heat has been working since their visit. -
Review 176 (2024-09-07 - Rating: 5)
Scott was great! He was prompt and helped us understand what was needed. He offered the very rare old fashioned service and we appreciate it greatly!!Bob and Peggy(Gascon)Kurtz -
Review 177 (2024-07-16 - Rating: 5)
Very professional, polite and friendly. Excellent work! -
Review 178 (2024-07-12 - Rating: 5)
Great service! The two techs were amazing -
Review 179 (2024-07-30 - Rating: 5)
Very pleased! Got work done.