Roto-Rooter Plumbing & Water Cleanup
Located in Pasadena, Texas
Address: 3222 Burke Rd # 109, Pasadena, TX 77504, United States
Phone: +1 281-670-0136
Rating: 4.8
Services
- On-site services
- Repair services
- Appointment required
- Credit cards
Categories
- Plumber
- Contractor
- Drainage service
- Excavating contractor
- Repair service
- Water damage restoration service
- Water filter supplier
- Water softening equipment supplier
- Water testing service
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-11-07 - Rating: 5)
Erik Aguirre did an outstanding job at my home today. He did a water heater flush, and he answered all of my questions. He also gave me helpful tips to keep my water heater in great condition. He did service for me in the past, and I would definitely recommend him and this company to my friends and family. Thanks! -
Review 2 (2024-11-20 - Rating: 5)
Roto-Rooter again to the rescue. This is the third time weve used them and they save the day yet again. Tanner was at our doorstep within less than an hour and fixed our plumbing issue. He explained everything in detail, he knew exactly what was causing the washing machine to overflow into the sink, and told us how to prevent it from happening again. He was very professional andknowledgeable. I also appreciate that he wore booties over his shoes (Asian house:) and he put down a big tarp to bring in his industrial snake. He fixed everything right away. A big thank you to Tanner we appreciate you! We would never call anyone else, they are reliable and they do good work. If you You want your issue fixed, just call Roto-Rooter! -
Review 3 (2024-11-18 - Rating: 4)
They showed up at midnight when we needed them the most. Quick and easy service. Not a complete ripoff either. Only complaint would be that I called to get a technician and they told me they were still looking for one. They called about 5 times afterward, telling me that they were still looking for a technician. It had been hours at that point and I had missed one of their calls which for some reason prompted them to cancel the ticket. In the end, they still showed up. -
Review 4 (2024-12-09 - Rating: 5)
Erik was professional, informative and honest. I never felt that Erik was trying to pull a fast one on me. He gave me a good solution and it was more than half of what another company quoted me. The other company quoted me unnecessary work -
Review 5 (2024-12-27 - Rating: 5)
John was knowledgeable, incredibly kind, and helpful. Dylan came immediately for a water restoration consultation. Highly recommend both guys. -
Review 6 (2024-10-16 - Rating: 5)
I cannot say enough good things about Roto Rooter and their service men. Josh Laws showed up so quickly and thoroughly walked me through the camera process and quickly identified a solution. He was patient and even waited while the water restoration team explained their work to me. Thank you Josh. -
Review 7 (2024-09-27 - Rating: 5)
Had a great experience. Tanner came over to assist when the original equipment wasnāt long enough for the drain line. He was super friendly and helped resolve our issue. -
Review 8 (2024-12-15 - Rating: 5)
The technician did a great explaining what needed to be done for the repair and showed me what he had to do to fix. But overall he did a great jobsš -
Review 9 (2024-09-27 - Rating: 5)
We had a sewage line back up and no functioning toilets. Stevon and Tanner were very helpful and professional. They stayed until our issue was fixed. We were happy with their service! -
Review 10 (2024-07-06 - Rating: 5)
Theresa was fantastic! Benjamine was fast, courteous, and very patient with our family. The quick replies to every call or text was like the old days. They actually were working at my home through the holiday weekend. -
Review 11 (2024-08-10 - Rating: 5)
Jesse was dedicated to clearing our drain even though it was persistent and stubborn. He tried multiple ways and cleaned up after himself. Thank you! -
Review 12 (2023-04-13 - Rating: 5)
Damon was kind, professional, patient, helpful and knowledgeable. He worked quickly and diligently to identify and resolve the issue. He also offered Great recommendations and went above and beyond. -
Review 13 (2024-02-10 - Rating: 5)
Our tech Erik was here ASAP and got on the job immediately!! He told us what all was wrong with our shower faucet and got it taken care of quickly and prompt!! Erik was very nice, knowledgeable and professional!! Weāre happy with his work and if we have anymore problems God forbid, then weāll definitely give Roto Rooter a call again!! Weāve done business with them in the past, and weāve never been disappointed. -
Review 14 (2020-05-27 - Rating: 5)
We had a great experience with Master Plumber Michael Harris. We had two water heaters that broke down. Michael arrived on time, diagnosed the issues, presented some possible options, patiently helped us understand the options, and then helped us rebuild the water heaters according to our wishes and specs. -
Review 15 (2023-07-22 - Rating: 5)
Tanner was very efficient, arrived at the beginning of the projected window I was given. Before he started working, he went over paperwork and was very transparent with pricing even before he started to bring equipment into the home. He communicated professionally and effectively on what the problem was, how he was going to fix it, and then demonstrated to me that the issue was fixed. He even took the time to speak with my husband over the phone to communicate everything he did, which we really appreciate. Thank you Tanner! -
Review 16 (2024-01-13 - Rating: 5)
Had a plumbing technician, a mitigator and a member from Roto-Rooters excavation team out to help with an emergency sewer line repair. They were all excellent. They made an extremely unpleasant experience a little more tolerable by their promptness, professionalism and extremely friendly demeanor. -
Review 17 (2024-12-02 - Rating: 5)
I got John and he did a quick and great job solving the issue. -
Review 18 (2023-02-13 - Rating: 5)
Jeffery was amazing! Super knowledgeable, professional and most importantly honest! He answered all of my questions and gave me great advice on quality products and how to take care of most of my plumbing after he fixed the issue. He did a great job with repairing my shower. Iāve had a lot of dishonest contractors come in and try to take advantage so it was a blessing to find someone who was honest and genuinely wanted to help! Iāve recommended him to all of my friends. If you wind up using this company be sure to ask for Jeffery! -
Review 19 (2022-09-07 - Rating: 5)
Chase and his partner were amazing! They were both so kind and trustworthy, they got straight to it especially because they knew how late it was so they didnāt want to keep us up! They handled everything for me in such a professional manner. This was my first time using this company and I will literally recommend to anyone. I called because I had water coming up my sink at 8pm and they had someone to my house in an hour!!! Best plumber experience Iāve had and I plan on using this company and my technician next time. -
Review 20 (2022-08-13 - Rating: 5)
Chase H. was great! First he offered to help me unload my car when he arrived which I thought was extremely kind! He spoke, introduced himself,and got down to business. He also gave us a great discount to help with the cost of the service. He fixed our clogged sink, cleaned up all his mess and was ready to close us out. I highly recommend Chase. If I need services again I hope he is available. Great employee with great customer service! Thank you Chase. -
Review 21 (2024-04-19 - Rating: 5)
Rafael was my tech. He was great! He was polite and respectful and efficient. He got my issues fixed quickly! -
Review 22 (2022-12-19 - Rating: 5)
My water heater broke and started leaking on a Sunday when most places were closed, but when I called I was promptly connected with someone who took care of dispatch. Mark, a supervisor (who Im pretty sure was off duty but lived nearby and very graciously came over anyways) came by within 30 minutes of me calling to shut the water off and assess the damage until the plumber could arrive. When Jeffrey came to fix everything he thoroughly explained the best course of action and answered all of my questions very well in addition to doing a great job on repairs and replacement. Both gentlemen were very professional and a pleasure to work with! And I am VERY happy to have hot water again so promptly! -
Review 23 (2022-11-27 - Rating: 5)
Ryan was our technician & we could not be happier with the service provided. He arrived in a timely manor, was incredibly polite/professional & was super informative on the issue/how to avoid and prevent it in the future. I was having drainage issues in the bathroom from both the toilet & shower drain & he was able to unclog both. The shower wasnāt budging for a while but he was patient & persistent, getting the job done. He was so sweet & respectful, i felt comfortable having him in my home. I will absolutely bring any future plumbing business to Ryan at Roto-rooter. -
Review 24 (2024-11-18 - Rating: 5)
We had a main sewage line emergency late at night and Roto rooter helped us out! John M came and did a great job! He was very knowledgeable and helpful. He quickly diagnosed the issue and fixed it in under an hour! Great customer service experience. -
Review 25 (2023-12-23 - Rating: 5)
He was awesome...he came into a disjointed abandoned install... corrected the water leak, cleaned the area around the mess created by those that made a half hearted attempt.His can do attitude lifted my spirits and created solutions to my delimnas.Thank You RotoRooter, your employee needs to hear what a great job hes doing!MERRY CHRISTMAS -
Review 26 (2023-09-08 - Rating: 5)
The service tech Stevon did an absolute fabulous job clearing our kitchen drain. He also gave me tips to keep it from happening again. Very satisfied and will use Roto-Rooter again! -
Review 27 (2019-08-07 - Rating: 5)
We were so happy with our experience with Roto-Rooter! They called the day of our appointment and were able get someone out earlier than our scheduled window. Bruce showed up and he did a great job! He communicated everything and he did a great job!! My kids were really curious Im what he was doing and he was very kind and patient. I am really happy with our service and I was impressed with how quick we got an appointment and how they were on the ball with everything. -
Review 28 (2024-10-12 - Rating: 5)
He was Very friendly and professional. He showed and explained to me what happened -
Review 29 (2024-01-27 - Rating: 5)
Tanner was awesome! He double checked everything and was very transparent! I will choose Roto next time I have any more plumbing issues! Thank you! -
Review 30 (2024-01-25 - Rating: 5)
Our technician (Mr. Johnson) was prompt and crazy quick. Very professional, included an online discount and explained everything very well. Will definitely use again -
Review 31 (2023-04-08 - Rating: 5)
Sewer line plugged and tech was requested. Tech was quick to arrive and identified the problem. He was very professional and informative and had us up and running in a Timely manner.We highly recommend Roto- Rooter. -
Review 32 (2021-07-02 - Rating: 5)
Felipe and Angel were great! They were very professional, straight forward, honest, and friendly. Everything that was done, I was told about in advance and it was explained thoroughly. They came in each day around the same time, and explained again what needed to be done, performed each job, and then cleaned it up quickly and properly. Any questions or concerns I had were quickly addressed and in a friendly manner. My kids talked their ears off and they were patient and friendly to them as well. Everything was done well and FAST! Our problem started on a Monday and by the evening, we had all the damage removed and started the drying process. I recommend these guys and will always use them in the future. Thank you! -
Review 33 (2023-07-25 - Rating: 5)
One of the critical distinctions in any business field between excellence and mediocrity is the kindness of customer service. In all my 56 years I have rarely come across a technician (plumber) so talented, organized and kind. At only 23 years of age, Tanner diagnosed and fixed a plumbing problem with efficiency and generosity of spirit. If Roto Rooter wanted a face for its company, Tanner is the guy. He was an angel who gave us a tremendous discount as I am currently disadvantaged by kidney issues.I absolutely recommend Roto Rooter. Even the phone staff were polite and supportive.If I could give 7 Stars....I would.Thank you Roto Rooter and bless you Tanner. May you do well.Thank you everyone.Stephen WilliamsonHouston, TX -
Review 34 (2023-02-09 - Rating: 5)
Tanner was amazing, quick, efficient, and knowledgeable! He answered my several questions, some of which were unrelated to my issue, was consultative on what I should be doing for upkeep, and was super quick in cleaning everything out. The costs are very transparent and I would absolutely hire Tanner and roto rooter again. Thank you! -
Review 35 (2022-01-13 - Rating: 5)
I woke up to my downstairs showers and tub backing up. Toilets were not usable. I called and they were here within an hour. Fernando was so awesome and such a big help. He took the time to explain things to me and show me what was going on. He also noticed a couple other minor things that had nothing to do with my needed repair and helped me know what needed fixing. He took great care to make sure things were working correctly before he left and was very courteous, even making sure his equipment wouldnt accidentally damage things. He wore his mask at all times and wore the things over his shoes to not track dirt in my house. Fernando is awesome!! -
Review 36 (2022-04-15 - Rating: 5)
Jonathan Stone descaled my tankless water heater today and he did an excellent job! He was flexible with his scheduling and was able to service our water with short notice. In addition, he is a personable, easy going guy and the price of the service was very reasonable. I will use him next time around when my water needs descaling, again. -
Review 37 (2024-02-26 - Rating: 5)
Very professional and courteous from dispatch to work completion. Technician ( Tanner ) was extremely courteous and thorough thru-out the work process, not to mention it was a weekend emergency repair. Thanks Roto-Rooter. It was as good an experience as Ive ever had with a company. -
Review 38 (2022-05-05 - Rating: 5)
Excellent professional service by Mr Jonathan, super happy with the service he provided for my hot water heater. I thought we were going to have to replace it but this gentleman and his partner fixed it and for a good price! Highly recommend Roto Rooter if you have plumbing problems, we always use them any time we have an issue and will continue to do so. -
Review 39 (2023-07-01 - Rating: 5)
Breznet was great. I was working on my clog for at least two days until I decided to call in the professionals. I went online and submitted a request around noon and Roto-Rooter confined the appointment within 20 minutes to come over to my house at 2. I then received a call that the technician would arrive around 1:30. Breznet showed up, I explained what my problem was and he went right to work knowing exactly what to do and how to clear my drain. Straight forward and to the point. I sign off on that. -
Review 40 (2023-08-06 - Rating: 5)
I had drainage issues in my kitchen sink and Chase came and fixed it in literally 10 minutes! He was so nice and professional & gave me tips on how to prevent clogging in the future! Definitely recommend! -
Review 41 (2023-07-01 - Rating: 5)
Had a clogged sink. With the A/C draining to the same pipe, I was concerned that water would spill over the sink and onto the floor. Called Roto-Rooter on a Saturday morning and they were there within an hour. The technician Breznet was in and out within an hour and the sink drains like a flowing river now. That is what you call great service! -
Review 42 (2020-11-01 - Rating: 5)
We had a main line clog at midnight on a Sunday. We called Roto-Rooters 24hr service and they were very good in getting a technician to our house first-thing later that morning. They arrived right on time. They went above and beyond to ensure the clog was fully removed and that we were satisfied. They gave us great advice for how to address any future problems. I fully appreciate their professionalism and responsiveness. Absolutely recommended. -
Review 43 (2022-12-04 - Rating: 5)
Tanner showed up within 2 hours of me calling for help after our guest bathroom backed with waste water in our shower. He was professional, diagnosed the problem, came up with a plan and unclogged the culprit āflushableā wipes from the drain quickly. He did a great job, absolutely recommend him to anyone in need of plumbing help. -
Review 44 (2022-03-28 - Rating: 5)
Andrew B was super helpful and inspected the situation throughly. He was able to ensure that our plumbing was in working order so we didnāt have to worry about sewer issues. He was fast and arrived ahead of schedule. Would recommend! -
Review 45 (2022-12-26 - Rating: 5)
Jeff was absolutely wonderful. He showed up sooner than expected, yet took the time needed to make my repair. He was very thorough and genuinely seemed to enjoy his job. Thank you, Jeff -
Review 46 (2022-02-17 - Rating: 5)
We had sudden water damage throughout my 2,100 sq feet home. I called local plumbing restoration company Roto rooters. Best decision I made. Jason and the plumber were there within one hour and found the problem. Then immediately after the remediation team Mark A. and Jasaya came. Best customer service, they were super polite, answered any question I had. Moved our personal items with care. Dealt with the insurance adjuster. Insurance adjuster wanted to save my wooden floors but Mark let him know my floors were still wet they had to be removed. We really felt like we had someone fighting for our best interest and safety! Also anytime I called they answered and gave me details of every process what was going on and dealt directly with my insurance. Really felt like we had someone on my side wanting the best for us! Best decision ever choosing Roto Rooters! -
Review 47 (2020-07-31 - Rating: 5)
Steve did an excellent job on fixing my busted pipe. Very knowledgeable, professional and nice. He got the job done and fast. This is my second time using Roto-Rooter, and will continue to use them for all of my plumbing needs. Very great company. Keep up the good work. -
Review 48 (2019-09-16 - Rating: 5)
Roto-Rooter came out to our house for an after hours emergency service. The first technician was really helpful and cleared the problem. The next day the camera technician came out and was very helpful and informative. They both did great work and service was awesome. I did not get the first technicianās name. I would recommend Damien E., the Field Supervisor. And camera technician, he was really knowledgeable and was a great help. -
Review 49 (2023-06-01 - Rating: 5)
Tanner was exceptional! His knowledge and skills are outstanding, and his communications were very clear. He resolved my issues while maintaining a pleasing and calm demeanor. -
Review 50 (2023-01-03 - Rating: 5)
Tanner arrived promptly. He began work shortly after he explained the procedure involved to clean my drain line. I highly recommend his services and those of RotoRooter. -
Review 51 (2023-07-22 - Rating: 5)
Our technician was very professional. He got us all fixed up in a couple of hours and that included the phone call for help. We are very happy to have working toilets again. -
Review 52 (2023-01-14 - Rating: 5)
Steven is the best and is awesome at his job!!! He went above and beyond for us to help keep our salon from flooding again... he just put a smile on my face and we are so happy he got us up and runnin again :) -
Review 53 (2022-08-24 - Rating: 5)
Chase was very kind and understanding, he came out at 8:30pm. He was very knowledgeable and promptly resolved my issue. He even helped me cleanup afterwards. I definitely recommend this company!! -
Review 54 (2020-03-28 - Rating: 5)
Johnathan #2820 and Patrick #7568 came out to fix my water leak by the meter, unclog my kitchen line, as well as hot water line in the kitchen. These guys were excellent from the start. They kept me informed of everything that needed to be done. They were very knowledgeable, outgoing, humorous, yet very professional. They saved me a significant amount of money š in discounts, they will even tell you about the specials and coupons thatās available! My kitchen clog was not an easy fix. I bought a home with a non-functioning kitchen, plumbing wise (failure to disclose). I had to boil water to wash dishes and drain through the clean-out. Washing clothes equals a floor full of water. But after Johnathan, Patrick, and Damien #2014, I have a fully functioning kitchen. I am so grateful for these guys they turned my nightmare bk into my dream homeš. Oh yeah, they cleaned up like they were never there!! I will definitely use them for all of my future needs and share with all my family and friends! -
Review 55 (2020-04-01 - Rating: 5)
We had a problem with a back up. They were at our home within 10 minutes. Sebastian Rodriguez #2541 was awesome. He was very polite and professional. Had the back up fixed very quickly. I would recommend them every time. -
Review 56 (2020-10-20 - Rating: 5)
Our technician Eric was extremely professional, courteous and took the time to explain how to help prevent the issue in the future. Eric came out within two hours of our call and we were extremely pleased with the service. On another note Roto Rooter has a six month warranty so if something happens again they will come out to fix it. They were also extremely cautious by taking Covid precautions while being inside our home -
Review 57 (2022-01-25 - Rating: 5)
We had back up in our main line. They showed up on time did all the work necessary to restore services. They were polite, safety conscious and efficient. Thank you Dustin, Damien, and Joseph. Dustin was the technician ā7841ā. I will recommend Rotor Rooter. Thank you for your professionalism !!! -
Review 58 (2023-08-21 - Rating: 5)
Dylan was very professional he explained everything that was going to happen. He stayed on the phone with me and starter the homeowners claim with out insurance company.He is a pleasure to work with -
Review 59 (2020-04-14 - Rating: 5)
I felt very informed and well taken care of. Mike explained everything in a way I could easily process and understand what was going wrong with my plumbing system. His work ethic and customer service was the best I have seen yet. His overall care and finished work was timely and what I considered great quality. Thank you mike and roto-rooter. -
Review 60 (2020-10-24 - Rating: 5)
Tech arrived on time and was very professional! He let me know what he was going to do and because I like to learn about new things he informed me of how drainage pipes should work and things that we should avoid. He was thorough with his service and personable. Thanks! -
Review 61 (2022-12-16 - Rating: 5)
Jeffrey did an amazing job helping us figure out what was wrong with our water pressure throughout the house. He helped put everything he needed to do into terms we could understand & made a big difference in our plumbing situation. -
Review 62 (2022-03-24 - Rating: 5)
My technician Andrew was awesome, on time, very professional, courteous and understanding. He did what he could to fix the problem. He was very precise in explaining what the main issue was ultimately. I am very appreciative of Mr.Andrew and his time . -
Review 63 (2022-09-06 - Rating: 5)
I got the text indicating that they were on the way within 5 minutes of booking my appointment by phone. Chase and Andrew did an excellent job. Quickly diagnosed and fixed the problem. Finished within 30 to 45 minutes. -
Review 64 (2024-12-02 - Rating: 5)
Very respectable and professional, cleaned up any water spilled. Quick and fixed within 30 min, definitely would recommend this place and recommend John mcculler ! Thank you sir. -
Review 65 (2024-03-15 - Rating: 4)
Came out quickly. And service was done fast and professionally. The price was a bit steep. But because we had no water it was needed -
Review 66 (2020-05-10 - Rating: 5)
We had sewer drainage clogging issue and called them in late Friday afternoon. I was impressed by their quick response and they sent Victor to my house in the evening on the same day! Victor was very professional and quickly cleaned my sewer line with power snake. Victor also gave me a special price. I really appreciate what Victor did for me at this tough time. Thank you, Victor. -
Review 67 (2021-02-28 - Rating: 5)
Michael came and repair the pipes that were burst from freeze. He is very patient and very helpful to understand. After he left, another leak in garage coming from attic. I texted Michael and told him what happened. He immediately returned back after finished his order job and complete repaired the pipe in the attic. We were very pleased that he returned and took care of it. I would recommend Michael from Roto-Rooter. Many thanks!! -
Review 68 (2020-03-23 - Rating: 5)
By far exceeded my expectations. Entire crew very professional and explained findings thoroughly. I was shown at every step what exactly was going on with my plumbing. Work crew was very neat and tidy. You cant tell any work was done. Everyone was punctual. I most highly recommend Roto-Rooter for any of your plumbing needs! -
Review 69 (2019-06-12 - Rating: 5)
Im very pleased with the customer service and the quality work provided by the Roto-Rooter. Online scheduling is fast, convenient and reliable. Our plumber, Manuel Najera, gave us a call ahead of time, and arrived as promised. He quickly diagnosed the problem with our garbage disposal, and was able to install a new one promptly. He also fixed leaking faucets at a small charge. He clearly explained to me what he needed to work on, was kind, professional, and respectful. I highly recommend this company and Manuel. -
Review 70 (2023-07-27 - Rating: 5)
I had work done today and was satisfied. They came, explained what they were going to do, and the work was smooth. They knew what they were doing and called me over to show me when the work was completed. Very great service. -
Review 71 (2019-07-16 - Rating: 5)
My experience was fantastic. I called Roto about a clogged shower drain and they had Joseph L. out in a matter of a couple of hours. Joseph was everything you want in a professional serviceman. He was polite, courteous, respected my home by keeping his equipment clean, and quick. Fantastic work by Joseph. I couldnāt recommend more! -
Review 72 (2020-05-07 - Rating: 5)
Mike came out quickly and was able to diagnose and repair the issue with our leaky valves behind our washing machine. He was incredible helpful, and once again, I am impressed with how quickly and effectively Roto Rooter has taken care of our plumbing issues. -
Review 73 (2021-07-07 - Rating: 5)
Had a major water overflow and indoor flood issue, out of three or four companies I called only Roto-Rooter was able to come out hours after the incident, all others needed days. Plumbers discovered the problem immediately and was very professional. Mark and his water cleanup team came out and removed all the damaged materials, stopped by every day for dryness checks for over a week. Mark was extremely helpful and had a teaching mindset, which was extremely helpful during this difficult time. I wish all contractors were as professional and helpful as he was! My highest rating goes to Roto-rooters response for my disastrous event.Daniel -
Review 74 (2020-07-30 - Rating: 5)
As far as home repairs go, plumbing/water issues has to be one of the most stressful. On top of the cost of the repair, you almost always sustain additional damage and cost to restore the area that sustained the water leak. A few weeks ago, around 9 pm, our son rushes downstairs asking for a bucket and towels because both bathroom sinks we overflowing. We Immediately called 4 different, local plumbing companies and only 1 actually answered and that was Roto-Rooter. They booked us for the first available appointment in the morning.Although we were given a window of time, our service technician, Mike, was so courteous and contacted my husband several hours prior to the scheduled time to confirm a more exact time and discuss our issue to ensure he would have the required materials/parts to fix the issue. He arrived on time, immediately diagnosed the point of the leak, gave us a very reasonable repair quote, repaired the leak, cleaned up the surrounding area and then proceeded to educate my husband on preventative maintenance.I was literally dreading the final bill and to our surprise it was very affordable. I canāt tell you how much we appreciated his level of professionalism, honesty and level of care knowing that dealing with this type of home repair is extremely stressful. We highly recommend Roto-Rooter for all your home plumbing needs and sincerely say you should specifically request Mike. -
Review 75 (2019-10-28 - Rating: 5)
I have been working with Justin Hamlet regarding a major repair that needed to be done on a home my family and I just purchased. Justin was incredible he was honest and explained all options . He worked with us and was patient and truly went above and beyond as far as customer service goes! This could not have went any better !!!!! -
Review 76 (2019-07-01 - Rating: 5)
Joseph provided excellent service. He arrived ahead of time, was concerned about protecting our property as he wore shoe covers and was dedicated to correcting the problem. This was the second technician that tried to correct this as my mother had another company a month prior and they could not fix it. Joseph was determined to correct my momās slow sink problem and did not leave until the drain was running properly! He also took the time to ensure his work area was clean. Overall great technician, very professional, and deserves a raise... now!!! -
Review 77 (2020-05-27 - Rating: 5)
I cannot say enough positive things about Roto Rooter. They were prompt and came out within two hours of us finding the problem. Damien was the field supervisor who came out to diagnose the problem and help use clear our clogged drains. I have never met a more honest and sincere contractor. He was thorough with his inspection and gave us honest advice on what was really needed. He explained everything in understandable terms. He wasnāt pushy and didnāt try to sell us things we didnāt need. Andrew Wilson was our declogger. He was very experienced and took care of the problem quickly! Our hydrojetter, Justin, also came out and was super friendly. He made sure that the job was done right. Even after the job was finished, Damien and Justin came back out to double check that our drain lines were completely clear. Will be a customer for life. Thanks Roto Rooter! -
Review 78 (2019-07-04 - Rating: 5)
Andrew( #1523) came out and did a terrific job, after a previous plumber came out and did some damage and charged me twice the amount necessary along with placing a hole in my wall to get to said problem.He was able to identify the problem and location proving photos of the problem and was quickly able to fix the problem. He kept me up to date and contacted me frequently to ensure if i had any other questions or issues.long story short i had roots go into the main water line. Andrew and his team was able to fix the problem. -
Review 79 (2021-02-13 - Rating: 5)
We had such a great experience using Houston Roto Rooter. Our master plumber was Michael Harris #2627. Michael was super friendly and found the problem in no time. He was very thorough and explained what he was doing and what we could do to prevent it from happening again. He even gave us tips on how to prepare for the upcoming freeze! Being first time home owners can be daunting when things like this happen so it was nice to have assistance and guidance with Michael! We are Roto Rooter and Michael fans for life! -
Review 80 (2020-10-25 - Rating: 5)
This service was provided on a Sunday. Our sewer line was stopped up from years of use. Damien, the crew chief was very professional and communicated well. They were very prompt. And finished the repair all in one day. I would highly recommend Toto rooter for any plumbing needs or repairs! -
Review 81 (2022-12-07 - Rating: 5)
Tanner is absolutely amazing! He handled a tough job and was very FUNNY!!! My mom loves him now so Iām assuming she thinks she can submit a request for him if we have another problemā¦smh! -
Review 82 (2019-07-22 - Rating: 5)
I had a pipe burst on my main line on Sunday afternoon and Rotor Rooter sent Anthony (#2978) to my home on an emergency call that same evening. Anthony was amazing and gave the epitome of what great service should be. He diagnosed the problem, explained the issue and went right to work answering every question I had during the process. He is extremely knowledgeable of his craft and even gave some tips on how to potentially prevent a future incident from occurring. This was my first time using the Rotor Rooter service and they have definitely earned my business should I ever need it in the future due to the superior work that Anthony performed. Hands down, he gets 5 stars in my book. -
Review 83 (2021-08-17 - Rating: 5)
I called in for service trying to get ahead of what I thought was a problem with my water heater. Damon came out and was prompt, courteous and professional. Although I didnāt really have a problem, it was reassuring that plumbers like him are still around. He was so patient and I hope Iām lucky enough to get him when I need help next time. -
Review 84 (2019-06-08 - Rating: 5)
I have used Roto-Rooter before and always get quality service so when I needed to replace my water I called them. They come out and give you an estimate for free. Their prices were better than the other companies that I contacted for bids. They arrived on time, replaced the whole thing in less than a few hours, brought everything up to code, and even gave me a coupon to use. My Technician Tech 1927 was a joy to work with. He was a real expert and I know that his experience is why the job was completed so quickly. Thank you Roto-Rooter; you are my go to company now for all my plumbing needs. -
Review 85 (2020-03-24 - Rating: 4)
Andrew Wilson and his guys replaced a sewer line at my home in less than 36 hours and they did a top notch job. Not only were they very responsive, they finished the job in record time and it was done professionally. I would highly recommend them. -
Review 86 (2019-10-07 - Rating: 5)
Anthony came on a Sunday evening, and we were so thankful to see him! He came in and analyzed our problem, then explained to us what he saw, what the problem was, and how it could be fixed. He was very personable, extremely gracious, and ultimately fixed the problem. Anthony would be a credit to any business. So thankful he came to our rescue even after hours! -
Review 87 (2021-08-03 - Rating: 5)
When we found a leak from the ceiling in our closet, we realized we had a big problem coming from our upstairs bathroom! RotoRooter came to the rescue to help us through the process. Within an hour a team was on site helping us begin to access & repair our problem! Although the problem was a lot bigger than we had hoped, Mark and his water mitigation team helped us every step of the way. He helped us work with our insurance adjuster and communicated daily even over the weekends to make sure we were taking care of. -
Review 88 (2019-06-30 - Rating: 5)
Timely service on a Sunday! Our technician, Chelsea was very personable and knowledgeable. She kept us informed on what and where our issue was and how to repair it. She also provided great information to us so that we are educated on what to look for if we have the same issue again. -
Review 89 (2021-04-21 - Rating: 5)
I had a follow up visit on my pipes which confirmed the need for serious repair. Field Supervisor Christian Jordan not only showed me the problem with the cameras he was running but took the time to explain to me all my options. Iām scheduled now for excavation and pipe repair by tomorrow. I canāt say enough how much I appreciate the service and professionalism of Christian and all the others at Roto-Rooter that came by today, I definitely recommend them to anyone with plumbing issues. -
Review 90 (2020-10-16 - Rating: 5)
Our main sewer line was clogged causing all drains in the house to backup. I contacted Roto-Rooter after 9:00pm and they came out at 8:00am they next day. Their representative (Fernando) did a great job of diagnosing and explaining the problem and what he was going to do to remedy the situation before starting the work. I will definitely use Roto-Rooter again and would highly recommend them to others. -
Review 91 (2022-12-11 - Rating: 5)
Jeffrey was an absolute professional. Came in and spotted out what other companies could not and got to work right away. Glad to have found the ad online.Thanks Roto Rooter!-The Fig and Olive Team -
Review 92 (2019-07-23 - Rating: 5)
The technician Jaime 441, unclog the drain pipe of bathroom sink which we have a problem of water flow backing up and the technician solve without any problem and at no time. He did a excellent job of doing his work. We are happy for the work he done for us. -
Review 93 (2022-01-12 - Rating: 5)
We are so glad we called Roto Rooters! We had a leak inside the wall of our master bath and had no idea how to fix it. Roto came out and stopped the leak and then the water restoration tech, Felipe Baustista, ensured all water was removed and our walls were dried out. He was quick to arrive and was here every day checking on the progress and ensuring my husband and I understood what was happening along the way. Thank you! -
Review 94 (2020-03-24 - Rating: 5)
We thought we had a simple fix for the fixture on our garden bath, it was not the case. We hardly use this tub so when the fixture was broken a while ago, we just turned it on as needed. This past weekend, we turned the handle on, which was not a problem, but was unable to turn the water off. We attempted to use different tools with no luck. We turned the water to the house off. We ran to Home Depot and bought a new fixture,then, once home, realized it was not going to fit. We had to call the professionals...Roto-Rooter. Jonathon (2820) and Patrick (2568) came out within a couple of hours. They diagnosed the problem(s) and recommended the repair of our water shut off valve and we would also need to have valves installed in order to resolve the issue with the bath fixture. They had to install a panel for the shut off and then moving on to the fixture for the tub, saw that that the valves were already there and that the builder had just walled over it. No way to get to without cutting a hole in the wall between the master closet and the tub. They were very diligent and kept us posted of the work they were doing. Cleaned up and were very professional! We will have them come back when we have the permanent fixture ready to install. -
Review 95 (2020-10-19 - Rating: 5)
Jonathan was amazing. And the young man who was with him. They were very professional and kept me informed throughout the entire process. If you ever have any kind of leak make sure you call Roto Rooter and request them. -
Review 96 (2021-07-09 - Rating: 5)
My experience with Felipe and Angel An The company Roto-Rooters was a success.The service was explained in detail ,What was gonna to be done and how it was going to be conducted. Both gentlemen made everyone comfortable in the house an kept it professional during this service. -
Review 97 (2019-07-19 - Rating: 5)
Jaime (#441) was timely, professional and made my repair very efficiently. It was great that when I described my issue, he immediately had an idea of the cause and solution. ( I wish I had known about the coupon available before I paid.) -
Review 98 (2020-01-15 - Rating: 5)
My bathrooms both flooded and I called and they had someone out within an hour! It turned out it was roots that had grown through my pipes, Victor cleared the line and replaced the wax ring on my toilet and was very professional and helpful and the price wasnt bad either. They saved us from a full disaster, and are coming back to fix the line. -
Review 99 (2019-06-07 - Rating: 5)
Anthony was right on time and got straight to work. Walked me through the process and provided an estimate before proceeding. He was friendly and very informative. I learned quite a bit and he even answered questions outside of the work being done. I recommend roto rooters for great work. This is the second time and they didnāt disappoint. Oh and did I mention they came within an hour. Quick and easy!Thank you,Kris N. -
Review 100 (2021-07-04 - Rating: 5)
Jeffrey showed up on a holiday weekend to work on a broken water valve that left us with no water. He tackled the issue and had us back up in running in under two hours. Very professional and courteous; definitely recommend! -
Review 101 (2020-04-16 - Rating: 5)
Jonathan was very helpful! He was friendly, professional and offered advice on how to handle different types of plumbing issues that can arise in the future. He was seriously a huge help so If you get him as your technician then you are lucky!!!! Seriously -
Review 102 (2020-10-23 - Rating: 5)
Eric was great! Had another plumber come in earlier who claimed the job couldnāt be done and instead offered up an up charged service. Luckily we declined and called Roto-Rooter and Eric was able to fix the issue with no problems. Thank you! -
Review 103 (2024-04-24 - Rating: 5)
The drain tech that came out has very clear with me and fixed my problem. The price I thought was great. Thanks. -
Review 104 (2022-08-30 - Rating: 5)
Chase was great!! Fixed the ac drain line in the middle of summer and looked at some other issues we were having! Very professional and courteous. Would call again -
Review 105 (2022-08-17 - Rating: 5)
The technician was on time, professional, and did a great job. He explained what was needed and put my mind at ease. I was given a warranty on the work. am very satisfied with the service. -
Review 106 (2020-07-29 - Rating: 5)
Fernando was prompt, through, and very professional. He explained everything nicely. We were very pleased with his work and plan to use Roto-Rooter again should any future problems arise. -
Review 107 (2020-05-24 - Rating: 4)
We had a backup on main drain line and could not use any of our bathrooms. On top of that it happened on Sunday of Memorial weekend. We called 5 different rooter companies and only Roto Rooter would give me a time window of which they could respond. Dispatch called and confirmed Joseph was on his way. He was very professional and immediately got to work. He did all the social distancing practices and was able to solve the clig within an hour. -
Review 108 (2023-08-05 - Rating: 5)
Jeffery M. was courteous, professional, and skilled; explained issues and resolution. Job done well and above average service. Ver personable and honest. -
Review 109 (2022-03-01 - Rating: 5)
My experience with Mr. Christopher Williams was great. He was extremely professional and explained everything he did with clarity.I would use him again, if the need arises.Thank you! -
Review 110 (2021-02-08 - Rating: 5)
Michael Harris and his assistant were very professional, showed me step by step what theyāre doing and even did extra work that was not part of their job. The sprinkler system was not installed properly thus the issue with the underground plastic pipe. Thank you both! I have a 6-month warranty. Will follow-up. -
Review 111 (2019-07-10 - Rating: 4)
Delvin was knowledgeable and personable. He knew exactly what to do and did it. He instructed me in a couple of things to keep the drains open. I was extremely happy with his service.My reason for only 4 stars is that I did not find the dispatch office to be very good with their communication to me. I told them this was not an emergency. I was told to expect someone by 7:30 p.m. on July 8. No one came nor called to tell me they wouldnt be here.. Someone called about 9:45 p.m. when I was in bed for the night. I did not appreciate that. I had to call them the next morning to find out when someone would be here. Their messages left on my answering machine were nearly unintelligible. Could not understand the call-back number after listening to the message 3 times. Your dispatch personnel need more training. -
Review 112 (2021-06-20 - Rating: 5)
Felipe and Angel are the best! I had a pipe burst in the master bathroom while I was at work and I came home to a flood in my entire house. As a single full time employed mom, I was devastated and as this is my first home, I had no idea what to expect. They reassured me that everything was going to get taken care of and walked me through the process every step of the way. Not only did they take care of the water in the house, they took care of my mental state about the situation as well. They are very professional, efficient and I would highly recommend them for water damage clean up -
Review 113 (2021-01-28 - Rating: 5)
Anthony was excellent and helped us unclog our laundry and kitchen line. He also helped my mother understand a problem caused by an unexperienced plumber and took the time to explain how to reassemble thing to fix our issues. The six month warranty helps ease of mind as well. -
Review 114 (2020-03-15 - Rating: 5)
We had a leak in the water line to our townhouse and called Roto-Rooter to repair it. Jonathan Stone and Patrick Kubin came out and did a great job. Since we were interested in understanding how all the mechanics of it worked, we hung around during most of the job to watch and ask questions. They explained everything to us and were very professional and competent. A real bonus is that Jonathan and Patrick are both terrific communicators. I teach business communication at Rice University and based on what I observed, they both get an A. -
Review 115 (2019-09-08 - Rating: 5)
On a Sunday morning, my bathroom faucet started leaking uncontrollably. I called several 24/7 plumbing services and none of them could send anyone that day. Then I called Roto-Rooter and they immediately sent one of their plumbers. The plumber (Bruce) fixed our leak (and then some) with great results! I would highly recommend this company! -
Review 116 (2019-06-09 - Rating: 5)
Jaime our tech - badge 441 - came late into the evening on a Saturday & did a quick, professional job. He cared for our home and communicated the situation effectively. Great tech and great service. Worth the top pricing. -
Review 117 (2023-05-14 - Rating: 5)
Tanner showed up on time, unclogged my drain quickly and professionally. I definitely will use this company again and the price was reasonable. -
Review 118 (2021-08-03 - Rating: 4)
I had an AC leak which lead to a damp area in my bath ceiling. I never dealt with this kind of problem before so I was completely clueless of what to do. But Ramon from the water restoration team was very patient and explained everything to me and recommended necessary steps to prevent mold. Felipe came and did the job and even suggested things he didnt think I would need to help me save some money. -
Review 119 (2023-09-19 - Rating: 5)
Luis was very knowledgeable and helpful with my drain problem. He is very friendly and respectful of my property. He went above and beyond. -
Review 120 (2020-07-16 - Rating: 5)
On July 15, 2020 I had Roto-Rooter come out to my house to take care of a stopped up drain in the master bath shower. This was the 3rd time this had happened this year! The first time I used an inexpensive, local plumber that cleared the drain only for it to stop up again 2 weeks later!!My experience with Roto-Rooter was pleasurable overall. All 3 of the gentlemen that worked on this stopped drain were personable, efficient, and professional. I got the sense that they all like working for Roto-Rooter and their knowledge and professionalism instilled confidence in me that THIS time the job would be done right and done well!!Damien Euell, Justin Hamlet & Nick Johnson were a pleasure to do business with, handled my problem with the utmost efficiency and represented their company exceptionallywell.In my opinion these men are an asset to Roto-Rooter as employees and significantly enhance the already notable reputation of their employer to the customers they deal with. I will call ONLY Roto-Rooter for any plumbing issues I may be faced with in the future. Furthermore, I will strongly recommend Roto-Rooter to anyone that asks me if I can recommend a plumber going forward!!Sincerely,Laura Armstrong -
Review 121 (2023-03-21 - Rating: 5)
Tanner came out early in the morning within a half hour of calling. He quickly identified the stoppage and cleared it. Thanks for the great service. -
Review 122 (2022-02-23 - Rating: 5)
I just want to thank Mark and Jasaya for doing such a great job and explaining work that was being done. They did a thorough job and letting us know where the water damage was and why it had to be removed. They explained why the equipment and they are just really professional. Thanks again guys! -
Review 123 (2021-05-05 - Rating: 5)
They arrived quickly and were masked up. David told me up front about the cost, and was able to fix the pipe quickly and effectively. I would use Roto Rooter again for any problems I have with plumbing. -
Review 124 (2022-03-10 - Rating: 5)
On February 10, 2022, A plumber employed by Roto Rooter was scheduled to evaluate a clogged toilet. After using a large Auger to no avail toilet remained clogged. Plumber Jesus then placed a call to see if camera could be ran due to no drainage blockage from main sewage line in backyard and not incur a 645$ fee. He was told no because of main sewage line being clear. He then suggested the removal of toilet which I was very adamant not too as it had been removed by two previous plumbers and toilet still was stopped up. Jesus did remove toilet and found no water backup. Because toilet was not in use , I was unaware that it was not put back correctly and stabilize. Once the issue was resolved on 3/9/22 by the COH the toilet was now flushing properly but rocking really bad as the plumber from Roto Rooter Jesus had failed to properly secure toilet to floor. I want to thank Christopher Oliver who arrived today a plumber also employed by Roto Rooter . A very pleasant, courteous young man that inspite of me voicing my dissatisfaction remained very calm, respectful and did a great job in securing toilet to the floor and made sure I was satisfied with the work. I want to say to the company , itās upper level management team, customer satisfaction is key. You can hire a company to do a job but itās how that job is done correctly and having a satisfied customer. When you do whatās right , you will reap a great harvest. Thank you so much Christopher Oliver for being patient and completing the job in a timely manner with a great attitude. Because of you today I give 5 stars. God bless you young man.Alisia H. -
Review 125 (2021-07-11 - Rating: 5)
I had a leak in a pipe in my attic, which dripped through my master bedroom closets, floor boards, and down into my kitchen. I worked with Roto Rooters on the pipe replacement and dry out services. Mark was my rep and he was incredibly responsive and made having to deal with this process as seamless as possible. I would highly recommend use of Mark and Roto Rotors if you find yourself in this unfortunate situation. -
Review 126 (2022-04-05 - Rating: 5)
Andrew arrived on time, and went straight to work. He removed my clog and flushed out my drain. Then he arranged for someone to come with a camera to double check the drains. Nice work. Iāll use them again. -
Review 127 (2019-07-09 - Rating: 5)
Steve showed up and diagnosed the problem within 5 minutes of his arrival. He quickly found our mainline entry and expelled the culprit, roots invading our mainline pipe. Thanks Steve and Roto-Rooter!! We highly recommend this company. -
Review 128 (2020-05-27 - Rating: 4)
A leaking faucet on a Friday night was a bad surprised but Roto-Rooter Jon (Tech #2820) came over, diagnosed, proposed a temporary solution to come back the next day to permanently fix the issue. Very responsive and professional response. Process and options were very clearly explained. Thanks Jon! -
Review 129 (2022-11-07 - Rating: 5)
Charles, Damon, and Tanner did a great job. They were very responsive, friendly, and professional. They worked very hard and did a great job. -
Review 130 (2021-08-24 - Rating: 5)
Felipe and his team were great. They did exactly what they said they were going to do when they said they were going to do it - which can be rare these days! Very satisfied with their work and would certainly call in then again if needed. -
Review 131 (2020-04-27 - Rating: 5)
Jonathon S M-(2820) and Patrick K-(2568) came out a few weeks ago to handle what turned out not to be a problem at all. They were prompt courteous and didnāt laugh me off the face of the earth! Very nice guys..meant to write a review awhile back! Thanks! -
Review 132 (2022-08-07 - Rating: 5)
Chase Hawk is a thorough professional from Roto Rooter. We walked into a night mare scenario of water leakage post vacation and Mr Hawk quickly addressed this issue and designed a plan of action. Five stars from us. -
Review 133 (2019-07-12 - Rating: 5)
Anthony G with Roto-Rooter just left our 98 yr old Dads house. He was able to quickly and easily take care of a plug in the kitchen sink drain line. He was also very personable and gave all plumbers a good name. Glad I called out Roto-Rooter. -
Review 134 (2022-04-19 - Rating: 5)
Customer service was courteous and kept me informed of the technicianās arrival. The technician Chris was prompt and professional. He listened to the issue that I was and provided the best option to resolve the problem. Chris corrected the issue and left the work area clean. -
Review 135 (2023-01-06 - Rating: 5)
Excellent services, very professional, took the time to get things done correctly. Followed up with supervisors and cameras to see where the issues are and found the broken sections causing the plumbing issues. Excellent and appreciated work! -
Review 136 (2022-08-21 - Rating: 5)
Our rep Chase was great doing the repair, courteous, attentive, cleaned up before he left. So glad he fixed our toilet issue! -
Review 137 (2019-10-14 - Rating: 5)
There should be a box for 10 stars as good a Anthony took care of us, he was in and out in no time and was very narrative as he worked so we knew exactly what he was doing. Kudos to the best plumber weāve run across Roto-Rooter heās a keeper -
Review 138 (2019-07-04 - Rating: 5)
Very nice company, very nice employees always looking to help the customer out. They worked on 4th of July for an emergency service I had and did so all with smiles. Delvin, Eric, Damien, all had excellent service as well as these two other techs (whose names I forgot, my bad) working on repairing my house atm. Thank you all!! -
Review 139 (2024-05-28 - Rating: 4)
David was helpful and informative. I received rapid service and appreciate all communication. -
Review 140 (2024-10-12 - Rating: 5)
Joshua Lawls came by and was very friendly and helpful! Even came by on a Saturday -
Review 141 (2022-08-09 - Rating: 5)
Water was coming up in bathroom sink from drain due to a clog caused by A/C drain pipe. The repairman, Chase, went into the steaming attic and made a lot of noise then the drains in the bathroom cleared! He also gave helpful advice on how to prevent this in the future. -
Review 142 (2019-06-12 - Rating: 5)
Delvin 2608Very fast Service, showed up only 30 minutes after calling. Delvin was very professional and quick in fixing the issue we had with our kitchen sink. I would highly recommend Roto-Rooter! -
Review 143 (2023-11-03 - Rating: 5)
Tanner. Was truly a professional. He was very upfront. And very knowledgeable would recommend him. Thank you tanner. -
Review 144 (2024-05-06 - Rating: 5)
Mr. Jeff was informative and help I really appreciate the effort that he put forth to make me feel comfortable -
Review 145 (2022-03-21 - Rating: 5)
Christopher Oliver #7173 was great. He came and got the job done efficiently. I would definitely recommend or use his services if needed againā¦. -
Review 146 (2023-07-06 - Rating: 5)
Have used the service multiple times. Always straightforward and quotes always accurate. Able to fix our issue in the same visit. Very professional and I would recommend. -
Review 147 (2023-08-23 - Rating: 5)
Tanner was great and was able to locate and fix our plumbing issue immediately, will definitely recommend Roto Rooter! -
Review 148 (2019-06-16 - Rating: 4)
The plumber, Bruce, that came out on Sunday morning was professional, friendly, and was able to resolve the issue of our clogged a/c drain line. As far as Bruce and his service, a solid 5 stars.The dispatch service and assessor who came out the evening before were less than ideal. The plumber that was supposed to arrive Saturday never showed. Another call Sunday morning to ask where the plumber was did not result in any answers, and the dispatcher told me they only have one plumber on call over the weekends. One plumber for a city the size of Houston, for a business that advertises 24/7 service, does not sound reasonable. Eventually a plumber was sent out a day later, but due to lack of communication and follow through with the dispatch office, and bad information provided by the assessor who wanted to bring in dehumidifiers, fans, and asked us about making a claim on our homeowners policy, we would not recommend Roto-Rooter in the future. -
Review 149 (2021-02-14 - Rating: 5)
The service man Mike Harris was fantastic! He was very professional and courteous it really put us at ease knowing he had someone that knowledgeable resolving our issue. -
Review 150 (2023-06-27 - Rating: 5)
Very kind, Stevon was very helpful and quick. The work was great and I would definitely go back. -
Review 151 (2023-06-03 - Rating: 5)
Alejandro and his team that he sent out were great! We will only be requesting these gentlemen from now on....Thank you fromMOMMA BEAR -
Review 152 (2022-03-26 - Rating: 5)
The service associates showed up within an hour of our call. They were professional, friendly and took the time to explain what they were doing and why. Definitely will use them again -
Review 153 (2021-09-02 - Rating: 5)
Professional experience. Thoroughly and quickly fixed kitchen sink leak. Loved that he stayed and made sure the leak was fixed and cleaned up before he left. A+ on customer service. -
Review 154 (2024-11-25 - Rating: 5)
Roto Rooter did a great job. -
Review 155 (2020-05-02 - Rating: 5)
Pamela A. Schuette/Smith,; Jeffrey MCCullar #4007 got right to the problem, and took care of it very Professional. The whole crew Eric Ferguson, and Mr. Mack, also did a very awesome job... Pamela, and Gerald Schuette would recommend Roto Rooter to everyone. Thanks for the taking care of business.. God Bless -
Review 156 (2022-11-24 - Rating: 5)
Jeffrey -1886, our plumber, was right on time, efficient and clean in his labor. He was also pleasant and professional. -
Review 157 (2023-02-23 - Rating: 5)
Miguel was outstanding. Fun to be around and got the job done thoroughly but quickly. Would highly recommend to anybody looking for an effective solution. -
Review 158 (2021-05-25 - Rating: 5)
Jeffrey quickly determined where our water leak was coming from and was able to fix the leak and relieve the condensation in minutes. Greatly appreciate the service from Roto-Rooters. -
Review 159 (2024-05-25 - Rating: 4)
The $1,000 an hour price tag was overwhelming, but they did the job well. -
Review 160 (2020-07-25 - Rating: 5)
Service and professionalism was outstanding. A little pricey but they at least honored the price they charged me 3 years ago for the same service. The associate was super nice and talked me through what he was doing and seeing. -
Review 161 (2022-12-06 - Rating: 5)
Jeff was awesome! Was on time, very knowledgeable, a great guy, and did a great job. 10/10 Will be using this service again in the future! -
Review 162 (2020-10-12 - Rating: 5)
The gentleman that came out was fantastic! He was really knowledgeable, was patient with me and my questions, and did a very thorough job. He was also very conscientious about practicing COVID safety protocols. The next time I need plumbing services I can save a ton of time and just go straight to yall! -
Review 163 (2020-03-14 - Rating: 5)
Jeffrey (4007) did a very nice job. In a small space he rerouted the plumbing and restored the service which looked even better. I did fill up the hole, thank you.Good day.Yusuf Bandukwala -
Review 164 (2023-07-05 - Rating: 5)
Chase displayed the utmost professionalism and customer service. Quick, clean, and effective on a Holiday. 10/10 would recommend. -
Review 165 (2022-09-04 - Rating: 5)
Chase Hawk and his associate Trent I think provided amazing fast and friendly service I am very happy with the work they did thank you!!! -
Review 166 (2019-06-09 - Rating: 5)
Our plumber, Christian, was knowledgeable, friendly, and fully explained everything so we felt comfortable moving forward. He solved our problem and made recommendations to prevent it from happening again. -
Review 167 (2022-03-24 - Rating: 5)
They were always on time and knowledgeable about their craft. They took very good care of my families health needs and sanitized what was need and completed the job in a timely manner. -
Review 168 (2020-04-29 - Rating: 5)
Sebastian Rodriguez was really nice and helpful. He went out of his way to provide good customer service and even cleaned the bathroom when he was done. Would recommend. -
Review 169 (2021-08-06 - Rating: 5)
Professional service, repairs an clean-up were well done, and the technician was thorough and very knowledgeable. Made certain that our company was satisfied with services provided. -
Review 170 (2022-04-29 - Rating: 5)
Chris was quick, professional, and took the time to talk me through several scenarios that caused the problem and possible solution. My main issue was to get the immediate problem solved!Which he did. Thanks! -
Review 171 (2020-03-23 - Rating: 5)
Jeffrey was very professional. They came on time, did a fantastic job repair my water leak.Thanks for helping us with a very difficult situation. -
Review 172 (2020-10-31 - Rating: 5)
Nick was extremely responsive in getting to the house to complete the repair. Quickly resolved the problem and did a thorough job of cleaning up the work area. -
Review 173 (2023-02-18 - Rating: 5)
Service was great! Tanner came in and fixed our drain quickly and very knowledgeable regarding our issues. -
Review 174 (2020-06-02 - Rating: 5)
They cleared a 6 inch drain clogged with about 8 feet of roots. Competent, friendly, and efficient staff. They were quick to start, and thorough thru excellent cleanup. -
Review 175 (2020-10-29 - Rating: 5)
Fast and friendly! Never used them before. They were able to find ways to shave the cost. Even let me apply a $75 coupon!! -
Review 176 (2019-07-12 - Rating: 5)
I was so satisfied with the plumbing repair work I had done recently by Anthony G. #2978. He was very professional and knowledgeable. Kudos to Anthony!!! -
Review 177 (2022-11-08 - Rating: 5)
Tanner was professional and knowledgeable. Shower drain is draining like it is supposed to. Would definitely recommend this company for repairs. -
Review 178 (2020-05-15 - Rating: 5)
Amazing!!!!! I will not ask for anyone , but Mr. Hidajet. He definitely knows his craft. I am more than pleased. He was so precise, patient, and knowledgeable about his craft. -
Review 179 (2022-03-24 - Rating: 5)
Christopher O. was friendly and efficient, and he cleared the clog in my bathtub drain in no time! Excellent service and great results. -
Review 180 (2020-07-26 - Rating: 5)
Joseph was incredibly professional and went above and beyond my expectations with regards to our situation. I highly recommend Joseph from Roto-Rooter to anyone one who is having plumbing issues -
Review 181 (2020-06-01 - Rating: 5)
Joseph was awesome to work with. Very professional , very informative.. He explained what he was doing and got the job done. Thank you very much. -
Review 182 (2022-03-12 - Rating: 5)
Gerred Wiltz understood what he needed to do and resolved the problem. Heās friendly, professional and courteous. I definitely recommend him. -
Review 183 (2024-07-27 - Rating: 5)
A great quick affordable fix. Thank you! -
Review 184 (2023-07-05 - Rating: 5)
Great service. The technician was friendly, knowledgeable, and reviewed pricing before proceeding with the work. -
Review 185 (2020-11-03 - Rating: 5)
Anthony was patient and walked me through the issue with my toilet. He also gave me great advice regarding my sewer system in case I encounter any future problems. Thank you for the help! -
Review 186 (2019-06-12 - Rating: 5)
Delvin tch2608 good job. Fast an excellent job thank you for come out and help me out with my drain problem. I do recommend Roto-Rooter on the future -
Review 187 (2022-08-30 - Rating: 5)
Came at the earliest time of the block they had provided and were polite, kind, professional, and very informative! They fixed the problem quickly and efficiently! -
Review 188 (2019-06-28 - Rating: 5)
Sebastian did a great job cleaning out 4 yard drains. He went the extra effort to make sure job was done correctly and cleaned up after.