Du-West Total Plumbing

Photo of Du-West Total Plumbing

Located in Pasadena, Texas

Address: 510 Pasadena Fwy, Pasadena, TX 77506, United States

Phone: +1 713-475-0004

Rating: 4.8

Services

  • On-site services
  • Credit cards

Categories

  • Plumber
  • Contractor

Photos

Comments

  • Review 1 (2024-11-23 - Rating: 5)

    Chris from Du-West came out to quote me on some major plumbing repairs in The Woodlands area. He was on time and his quote was fair. I scheduled the job and the service tech Derek and his crew came out when they promised, and completed the job in the time frame they estimated. They did a great job on the PEX re-pipe and water heater replacement. They were respectful and courteous while working in my home. I would definitely recommend this company to anyone looking for a competent pluming company.

  • Review 2 (2024-11-17 - Rating: 5)

    Du-West was. Wry professional and thorough throughout the whole foundry and pipe repair process. We recieved text reminders and follow up calls. Excellent customer service! I highly recommend Du-West.

  • Review 3 (2024-11-27 - Rating: 5)

    Very friendly & professional the entire time that they were here working on my main sewer line. Explained what they were doing & why. They answered all the guestion that I had. Recommend Du-West Plumbing for any problems you might have.

  • Review 4 (2024-09-18 - Rating: 5)

    Bandera checked out my watering system to see if it was functioning properly. It was; but he increased the timing set so it would run longer and replaced the batteries . He and his other partner were very professional and nice I would recommend them again!

  • Review 5 (2025-01-06 - Rating: 5)

    Paul and his helper that came out did a great job! It was a quick repair and much lower cost than expected.

  • Review 6 (2024-03-27 - Rating: 5)

    So happy I did this! Very professional people all the way around. They know what they are doing. Money well spent to prevent thousands in the future. Thank you Du-West 🙏🙏🙏

  • Review 7 (2024-12-24 - Rating: 5)

    Showed up on time, very Profesional and right to the point, thanks for coming out on xmas eve.

  • Review 8 (2024-01-30 - Rating: 5)

    Every person I dealt with was courteous and polite and got in and got the job done. From the time they found the leak under my slab before they started on my foundation Du-West gave me an estimate for the plumbing work and once I decided to have them do it they were here the day after the foundation work was completed. I am truly happy with this company and their employees.

  • Review 9 (2024-09-04 - Rating: 5)

    Have used Du-West many times for plumbing. Always prompt, reasonably priced service

  • Review 10 (2024-03-29 - Rating: 5)

    Erick Garcia is the Du-West Services Plumbing Division’s plumber working on our foundation today, 3/29/2024.. As with each person we have either encountered or viewed with Du-West, Mr. Garcia also warrants 5 Stars. Mr. Garcia conducted a Post Hydro-Static on Subfloor Drain Test. He was happy to report no leaks. The Pre-Static Test had no leaks as well. Mr. Garcia presented me with the documentation and the keys to our newly installed HunterXC Hybrid Irrigation Controller Panel. His instructions were easy to understand his points made clear. Thanks to Du-West, Erick Garcia and each crew that has participated in the foundation leveling of our our home.

  • Review 11 (2024-11-18 - Rating: 5)

    Great service, fair price, and quality trade craft. Thanks again Du-West!

  • Review 12 (2024-12-16 - Rating: 5)

    Juan was thorough and insightful. He picked up on an existing problem and carefully went thru a process to get the problem solved. He communicated well with my family and helped us understand what he was doing. I really enjoyed my experience with him.

  • Review 13 (2023-06-09 - Rating: 5)

    Juan Ruiz and Antonio just finished flushing and cleaning our Tankless Water Heater. They did a great job, left my Wash Room very clean and everything in its place. Very profession and knowledgeable about the Unit.I appreciate their willingness to explain the process to me.Thanks again Jim Dutton for being selective when you are hiring employees.This is our 3rd dealing with you and your employees, from Danielle, to Kimberly to Jay, Alton, Chris and Johan, Juan and Antonio. Great people to have working in my home!Hats off to Mr Jim Dutton!!

  • Review 14 (2022-04-26 - Rating: 5)

    Du-West Plumbing did a re-pipe and installed new service lines to my house in September 2021. Chris and Chris did an excellent job in a timely manner. They also installed a new water heater. All was done at a fair and reasonable price.

  • Review 15 (2024-11-08 - Rating: 5)

    Chris the tech was very professional and arrived within the time frame they told me. Great attitude by Chris he looked at all the options I had. I would recommend du-west to my friends

  • Review 16 (2022-01-13 - Rating: 5)

    I was having issues with clogging of sewer line under the house. DuWest rerouted my sewer line by tunneling 24 ft under my house and installing new PVC pipe to join newer sewer line that had been installed during prior remodeling. They also added piers during the process to stabilize the foundation after tunneling. All seems to have gone very well. The guys doing the work were very diligent and the office staff always responsive to any questions I had.

  • Review 17 (2024-11-14 - Rating: 5)

    Amazing work ethic. Knowledgable, courteous, and thorough.

  • Review 18 (2021-11-17 - Rating: 5)

    I dont ever write reviews, but my experience with Du-West Total Plumbing was so drastically different than any other plumbing company that I feel they deserve a public thumbs up! I hired Du-West to fix a slab leak only to find that the leak was nowhere close to the area where another companys leak detection report stated it was. In fact, turns out it wasnt even under my house!The Du-West Total Plumbing Team was quick to inform me of the issue, flexible with their schedules while I attempted to sort out the problem with the leak detection experts” and more than willing to adjust course. There’s a huge difference between fixing a slab leak and replacing a leaking water shut off valve!I was extremely impressed with their willingness to provide superior service and the integrity they displayed in quoting their job proposals. The professionalism they exhibited was a great example of what it means to work with a family-owned business! I highly recommend this company!

  • Review 19 (2023-12-16 - Rating: 5)

    I have zero complaints. Home leveled and under slab plumbing repaired Job well done. Thank you Du-West

  • Review 20 (2021-10-29 - Rating: 5)

    Excellent experience with Du-west! Really good business and really good people. Showed up, understood my problem, combined trenching, pipe replacement, foundation reinforcement in one trip, one day. I was really pleased.

  • Review 21 (2024-10-05 - Rating: 5)

    Took care of the problem & explained the issue. Stayed to make sure it was working correctly and went above and beyond.

  • Review 22 (2024-03-25 - Rating: 4)

    Several weeks ago du west plumbing department came out to fix all the issues was correctedThanks a lot on the quick response

  • Review 23 (2024-08-04 - Rating: 5)

    Du-West Team was on time and very professional. I felt very confident that I was receiving a quality installation.

  • Review 24 (2024-02-23 - Rating: 5)

    Excellent customer service and great quality of work! Thank you 😊

  • Review 25 (2024-03-15 - Rating: 5)

    Always polite and helpful, would not call anyone else for plumbing and air conditioning.

  • Review 26 (2021-06-18 - Rating: 5)

    Excellent Work ! Will always go to when plumbing and leveling work needed.

  • Review 27 (2023-04-13 - Rating: 5)

    Arghh,Under slab plumbing is very expensive. Very professional organization. The plumbers take their shoes off when they walk through your house. Little details mean a lot.

  • Review 28 (2021-08-12 - Rating: 5)

    They were quick and very professional.

  • Review 29 (2021-11-09 - Rating: 5)

    Very professional and finished the job on time.

  • Review 30 (2023-12-21 - Rating: 5)

    VERY SATISFIED ON THE JOB

  • Review 31 (2025-01-10 - Rating: 5)

    Very knowledgeable, quickly took care of the plumbing problem. All issues resolved.I would use service again

  • Review 32 (2025-01-10 - Rating: 5)

    We used DuWest for a second time yesterday. We called mid morning and they had a technician to us by noon. Jacob P was very knowledgeable and could explain what he needed to do,etc. We ended up enrolling in their maintenance program and it will pay for itself in just the 2x a year checkups. Very impressed with the overall customer service from the people answering the phones to the work being done.

  • Review 33 (2025-01-09 - Rating: 5)

    Juan Ruiz was my service technician. He arrived on time. He explained what he was doing and made adjustments after consulting with me. Very professional.