Terry E Gingrich & Sons HVAC & Water Heaters

Located in Palmyra, Pennsylvania

Address: 11 Carriage Rd, Palmyra, PA 17078, United States

Phone: +1 717-991-2034

Rating: 5

Services

Repair services

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-21 - Rating: 5)
Great service and reasonable prices! Had a whole HVAC replaced, completed on the date scheduled and completed quickly. Had a minor issue later on and was responded to and fixed nearly immediately - fantastic service. Would recommend to anyone in the area.

Review 2 (2024-11-25 - Rating: 5)
So glad to have found Terry Gingrich and Sons based on a recommendation. The maintenance service provided was at a whole other level compared to the big company who had originally installed our system and previously provided our maintenance. Was thorough, knowledgeable, informative, personable, and we were beyond happy with Bryan and his work. The time spent, professional knowledge, and pricing won’t be beat. Can’t say enough and will definitely be using this company for all future heating/cooling system needs.

Review 3 (2024-07-11 - Rating: 5)
We used them recently when we needed a new A/C and furnace. They were reliable, professional, and honest. Bryan even followed up with us several weeks after the install to make sure everything was working well. I would highly recommend them!

Review 4 (2024-07-06 - Rating: 5)
Brian is an awesome HVAC service provider!Started with the simple items like new batteries on the thermo on the wall, then pulled the basement panel and tested multimeter and charge, and finally diagnosed and replaced the capacitor on the outside condenser unit as the primary fault.He was personable, efficient, and knowledgeable, explaining steps along the way in layman’s terms. Highly recommend for quick and friendly service!

Review 5 (2024-07-29 - Rating: 5)
Super responsive, competent, Friendly, and professional. Complete HVAC replacement in one day! Competitive pricing and follow-up assistance with rebate applications. Couldn’t ask for a better customer experience. Thank you!

Review 6 (2024-05-07 - Rating: 5)
I lost my AC after a power outage and unfortunately the company I’d been using for several years was no longer in business. After reaching out on our neighborhood FB site I found Gingrich in Palmyra. Connected with Bryan Gingrich: first he made several suggestions that I could check myself, then set up an appointment for service. Initially he was going to be late but promptly reached out to advise, I appreciated this. He quickly went to work and after a few minutes deduced the problem, had the necessary part in his truck and repaired the issue. Knowledgeable and good customer service. Highly recommend and have already set up an appointment for yearly service.

Review 7 (2024-05-01 - Rating: 5)
We had a mystery issue without our AC and Bryan gave us great tech support on our initial phone call. This allowed us to know for sure that we had an issue and it wasnt just a glitch. Most other places would have just come out and charged to look. Once we knew it wasnt something simple Bryan scheduled us an appointment, was on time, pleasant to interact with and offered other tips and suggestions. When he left our AC was ice cold and up and running!

Review 8 (2023-07-10 - Rating: 5)
Bryan came out almost immediately upon calling after my central air didn’t work first time of the season. After evaluating my 21 year old system, it was time to change it out. He gave me a bid and work began within 2 weeks. Install was difficult because I have a 96 year old home and my duct work is a retrofit. Bryan did a wonderful job dealing with that issue and worked diligently until all was working properly. I appreciate his professionalism and concern for clients needs. Highly recommend him.

Review 9 (2023-12-19 - Rating: 5)
Bryan and Ed installed our new furnace/AC unit. Really happy with the whole process from estimate to clean up. We received a more than fair price for an excellent unit plus labor without any pressure during the estimation period to get more than what we wanted and needed. My basement was left cleaner than when they started. Bryan was great to work with.

Review 10 (2022-02-16 - Rating: 5)
Bryan and his team were exceptional in helping with replacing my HVAC system. They routinely went above and beyond to ensure that my new system was installed effectively and efficiently. They took the time to make sure I understood every part of the new system answering all my questions in layman’s terms for me. They installed a nest thermostat with the new system for me and set it up and made sure I knew what I was doing with it. They were meticulous in the way they kept all areas of my home they worked in clean. After installation Bryan reached out on several occasions to ensure that everything was running smoothly. I can’t say enough about this company’s customer service, professionalism, work ethic and the quality of their work.

Review 11 (2023-04-27 - Rating: 5)
Brian was my installer, he was incredible. Very professional, knowledgeable, excellent workmanship, very fair priced, I have never had anyone do any work for me of his caliber. He cleaned up every bit of his work area. There wasnt even a screw laying around!! I would have him do anything for me. I would recommend him to anyone.

Review 12 (2022-07-27 - Rating: 5)
Brian was very helpful when our A/C went out. I called at 8AM and he was at our house within 2 hours (with a previous engagement). He even offered to go out and buy window units for our house if we had to wait a week for a new install; luckily this wasnt needed for our situation. Very friendly and responsive to any question I had. I will definitely be giving them a call in the future when we need to replace our system. (hopefully not for awhile!)

Review 13 (2024-06-08 - Rating: 5)
Just had Bryan do a mini split system in my shop. Could not be happier with the results. Great communication, price, and working with me to make it all work. 👍👍

Review 14 (2024-08-10 - Rating: 5)
Highly recommend! Bryan is very easy to work with and amazing customer service.

Review 15 (2021-01-19 - Rating: 5)
Would highly recommend! Our furnace died around Christmas and Bryan Gingrich was the first to respond to our distress calls. They came highly recommended by our neighbors. They were able to schedule us promptly and when there was no quick fix, returned with space heaters to keep us warm until a new furnace could be installed. They were friendly, knowledgeable and reasonably priced.

Review 16 (2022-04-01 - Rating: 5)
Bryan was excellent to work with from initial estimation to final install of our new water heater. He was professional, on time and on budget. Would definitely recommend working with them and will be using them for future work and annual service to our HVAC system as well.

Review 17 (2023-09-07 - Rating: 5)
Air conditioner stopped working during heat wave. Brian came to my house within an hour, in the evening, and fixed it. Also, charged a very reasonable rate. Very nice young man. Would highly recommend him.

Review 18 (2024-01-17 - Rating: 5)
Of course my furnace would break in off hours. I got very quick service by Mike. He was very kind. Diagnosed the problem quickly. Will definitely use them again . Thank you!

Review 19 (2021-12-22 - Rating: 5)
My furnace stopped working on the first day of winter at about 8 PM. Called Terry E Gingrich after we found out that who we used before was no longer in business. They had a very fast response time. They were very professional and right to the problem. They got the parts and had the furnace up and running within a couple of hours. They were very happy to answer all our questions. They are very good with working with you. I highly recommend this company and will not hesitate in calling on them again.

Review 20 (2022-08-06 - Rating: 5)
I found myself with a broken AC right at the start of the first major heatwave of the summer. First, I was so pleased that needing to call so early in the morning that someone(Bryan) actually answered the phone and I did not have to leave a message. He was able to come out that day. He messaged me throughout the day since I was at work and met with me that evening. Unfortunately, I did need to have a new system, not suprised it was an old unit. He was very good at explaining to me what needed done. I made my own decisions and did not feel pressured into a sale.Also, due to the heat wave, my house became too warm, he came to my rescue with an AC window unit to use until the new unit was installed.They were very professional, cleaned up my basement space better than it was when they started. Communication was top notch, never felt like I wasnt their top priority when I am sure its a very busy time for them.I wanted to support a small local business and I am very happy with them and will use them again in the future.

Review 21 (2022-07-01 - Rating: 5)
Brian was great with the installation of central air and heat pump in my home. He answers any questions I might have and explains clearly so I can understand.I would recommend this company to anyone looking to install, repair, or replace your heating/ air conditioning system.

Review 22 (2015-09-02 - Rating: 5)
We just finished having Bryan, dad Terry, and brother Brandon install central air into our home. Working with Gingrich and Sons was a phenomenal experience from start to finish. The willingness to work with us on installing the best product for our needs, as well as, pricing that was amazingly competitive. If you are going to have new AC or replacing an existing unit, you will not regret calling up this group and asking them to come out to take a look at your project and getting a quote. You will not be disappointed!

Review 23 (2022-08-02 - Rating: 5)
The compressor failed on our fairly new heat pump. HL Bowman who installed the unit wanted to charge us a fortune to fix it. Bryan saved us $800 on the cost to repair the unit and did a good job. I would highly recommend them.

Review 24 (2022-08-30 - Rating: 5)
Our experience with Terry E Gingrich & Sons was a big thumbs up. They were very responsive to our needs. They came to our house at 9:00 P.M. to fix our AC unit after promising that afternoon that they would get to our house when the were finished with the job they were on. They communicate well and have earned our trust.

Review 25 (2020-09-14 - Rating: 5)
Recommending them to every one I know. I am very pleased with the service they provided. Professional, prompt, and respectful to my concerns and needs. Bryan responded to my call and was in communication with me throughout the process. He was patient to explain each part, steps, and options. He took the time to help research my warranty and help save me money! Thank you! Hard working and honest. Value and service I appreciate.

Review 26 (2022-10-24 - Rating: 5)
Looking for a competent local HVAC contractor and was referred to the Gingrichs. Set up a PM on our gas-fired heating system and on the service date they actually texted to say theyd be late coming to us! I appreciated the reason - they had an unusual problem on the system they were working on before ours, and they stuck with it to finish it for the other customer. If my system was the one they were working on Id sure appreciate their diligence!!When they got to ours, they did the PM and mentioned a problem that was not immediate but a potential major issue in the future - one that would render the system unusable. They agreed to repair it and actually finished it that afternoon after leaving to get the required motor.. I wanted a company that would protect us from problems at the worst times and I feel Bryan and his helper did exactly that. Ill be calling them in the spring for an AC system PM! Craig

Review 27 (2023-08-01 - Rating: 5)
Excellent service from Bryan. I called him. And on the same day he came out to look at my cetral air to see what I need to have it hooked back up. And then came the very next day to hook my cetral air back up. Thank you so much. I would highly recommend this company.

Review 28 (2021-09-05 - Rating: 5)
RELIABLE! Over the summer my husband and I had our AC unit serviced by a different company- long story short the guy was using a broken gauge and instead of realizing his tool was broken he kept trying to adjust the unit, until my husband realized that the gauge would have to be off!Fast forward about a week later, its almost 100 degrees, we have a newborn in the house, and the AC has stopped working and theres a huge puddle in the basement under the unit. Obviously we dont want the same guys. I found Terry Gingrich online and called. Brian came the very same day and fixed the problem for us. Since then he has replaced our unit, our hot water heater, and done some additional maintenance.They have always gotten back to us when they say. Open and honest with pricing and time lines for work. They keep the workspace clean, and are extremely respectful whenever they have been on the phone or inside our house.For some reason finding someone with good work ethics is difficult. We are very happy to have found Brian, he is our guy!

Review 29 (2015-07-23 - Rating: 5)
I called Bryan after my central air went out. It had been repaired several times, but it was finally done. He came out and gave me a very fair estimate and I had him replace the entire inside and outside unit. He was courteous, prompt, and did an outstanding job to get my home comfortable again. I would recommend Terry E Gingrich & Sons anytime!

Review 30 (2018-12-08 - Rating: 5)
Just had Terry and Brian install a heat pump to replace a unit that was on its last legs. Very impressed with their personal and professional touch, and they stand behind their work. After some experience with their local competition, Im very happy to have done business with Gingrich and Sons....good people, fair pricing....you wont be disappointed.

Review 31 (2022-12-01 - Rating: 5)
Terry Gingrich and Sons installed a tanklees water heater at our home. They were very friendly and courteous. Bryan was very responsive and price quoted was price i paid. Will be using them for future needs.

Review 32 (2022-09-27 - Rating: 5)
Did a fantastic job with my complete HVAC install, everything was completed in the discussed timeline. Had to relocate system to the garage from the attic and everything turned out awesome!! Very responsive to questions and calls, would 100% recommend to anyone!

Review 33 (2022-06-06 - Rating: 5)
Terry and his team were very professional. We thought my compressor was shot but when he got out here he realized it was something much simpler. He was very honest and only charged me for his time and the quick fix. Would definitely use him again and would reccomend to a friend!

Review 34 (2022-04-01 - Rating: 5)
Great service! Our furnace went out and they came with in a day, ordered it and installed it within the week. We would recommend them to family and friends! Very pleased with their work.

Review 35 (2020-06-03 - Rating: 5)
I called Terry Gingrich & Sons around 9am on a Monday and they said they were in the area and could come out and service our AC unit prior to heading out to other calls. They were here literally within minutes of my call and did a full cleaning, charged my AC unit, and replaced the capacitor within an hour and a half. Prices were very reasonable and our AC is working exceptionally well. Thanks guys.

Review 36 (2022-01-20 - Rating: 5)
When our heat suddenly went out last weekend, I frantically reached out to many hvac repair providers. Gingrich & Sons got back to me at 7am on a Saturday morning and were at my home by 9am that same day! They were professional, friendly, and after some investigating, found and fixed the problem. My family is warm again and I couldnt be more grateful for their help in our desperate time of need. Would definitely recommend!

Review 37 (2020-01-10 - Rating: 5)
Ever wake up at 4 am with no heat when it’s 18 degrees out and have a young child in the house? No? Lucky you! I however was not that lucky recently. I reached out to numerous business and Bryan was the first to respond and it did not take him long at all! He was at my house first thing and he walked me through ever step of the process. They were very professional and courteous the whole time. Being new to the area and not knowing many people, I was a little shocked when the price came back so reasonable. I was expecting to get taken advantage of due to the circumstances. This is a great family business and I highly recommend them to anyone. If I ever need anyone again ( I hope I don’t... Lol), I will definitely be reaching out to Bryan and his team.

Review 38 (2019-04-03 - Rating: 5)
Just met Brian today as he came to give a second opinion for a new A/C unit. He found a leak in the coil which previously other company unable to detect. He took the time to call the contractor and it turns out our warranty will pay for new coil in full and we dont need a new unit. Brian went above and beyond, was completely honest, highly knowledgeable, and truly puts the customer first.

Review 39 (2022-02-18 - Rating: 5)
Had my propane furnace go out on me on a cold Friday afternoon. They were here before five and had it repaired same day. Super knowledgeable and very helpful! 10/10 would definitely recommend!

Review 40 (2024-02-16 - Rating: 5)
My hot water heater broke just yesterday, and by today, the new one is installed. Bryan was the service technician— he came out within a few hours of my first call to take a look and give me a quote. The next morning (today) he had everything ready to install. He was very friendly, professional, and easy to work with. Explained everything in detail and was very clear. Highly recommend going with this company!Also, their prices are super fair.

Review 41 (2020-07-20 - Rating: 5)
This team was amazing!! They worked promptly and did an amazing job installing our new A/C unit! They were kind and professional! I will continue to recommend and use their team whenever needed! We couldn’t speak better of them!

Review 42 (2016-08-19 - Rating: 5)
These guys are the best! I used them for a HVAC inspection on a house I was buying and have used them for furnace and A/C maintenance ever since. Very professional, courteous, does good work, and easy to schedule appointments.

Review 43 (2022-08-17 - Rating: 5)
Highly recommend! They are responsive and very knowledgeable. Im new to the area and I have definitely found my new HVAC company. Very pleased with the services provided!

Review 44 (2021-06-19 - Rating: 5)
Had new a/c and furnace installed yesterday and today. Had great service! Very personable. Overall great experience, both units great! Thanks Gingrich and Sons!

Review 45 (2023-08-02 - Rating: 5)
Called Bryan at 8:00 am on hottest day of the year when ac conked out. He was there shortly and got it up and running. Will use him going forward. Probably replacing system in the spring.

Review 46 (2019-07-24 - Rating: 5)
Great service Brian was awesome called him at 500 pm he was at my house by 530 knew exactly what was wrong with my AC unit had it fixed the following morning and great price I expected it to be way more considering my blower motor was shot. Thanks Brian ...

Review 47 (2019-05-27 - Rating: 5)
Highly Recommended! They were able to come out right away on a holiday weekend and got my air conditioning back up and running. They were knowledgeable, professional and prompt.

Review 48 (2023-02-02 - Rating: 5)
Amazing customer service! Brian answered the phone personally on a Friday afternoon and was here within 15 minutes and fixed the issue within another fifteen. This is why we stick to small businesses!

Review 49 (2020-06-09 - Rating: 5)
We had a gas leak in basement. Bryan was here when he told me he would be here & fixed it!! I highly recommend Terry Gingrich & Sons for your AC/Heat needs.

Review 50 (2022-06-01 - Rating: 5)
Very happy with the service received. Our AC went out in the morning and I called to schedule the repair and it was fixed the same day. Would highly recommend.

Review 51 (2023-01-05 - Rating: 5)
Brian was very helpful and professional. He went the extra mile to get us up and running. Highly recommend!

Review 52 (2019-07-22 - Rating: 5)
My AC unit broke, so I gave them a call. They came out immediately, and fixed my AC quickly. Best in class communication and customer service. I will be contacting them for any issues in the future. Thank you!!

Review 53 (2019-06-05 - Rating: 5)
Outstanding, professional service for an excellent price. We Would definately recommend Brian and his dad to anyone who needs HVAC service.

Review 54 (2019-04-02 - Rating: 5)
Great service. Very friendly and professional. We got a new system installed and would recommend this company to anyone needing HVAC services.

Review 55 (2020-09-24 - Rating: 5)
A friendly, professional, and responsive local family owned business. Don’t fall for the “big names” and their big bills. Give these guys a call - you won’t regret it.

Review 56 (2022-02-16 - Rating: 5)
Bryan and team were outstanding! Very professional, reliable, and great work. Highly recommend!

Review 57 (2024-04-05 - Rating: 5)
Super friendly service and on time appointment. Highly recommend them

Review 58 (2023-06-27 - Rating: 5)
Very professional, quality service. Upgraded the old system and the new is running efficiently and keeping us cool!

Review 59 (2019-07-19 - Rating: 5)
They came out within 2 hours of our call. They were priced fair and quick. We were so grateful!

Review 60 (2022-08-10 - Rating: 5)
Fast appointment, great responsiveness and communication, punctual, knowledgeable, and best part, fair and affordable!

Review 61 (2023-08-29 - Rating: 5)
Bryan and his team did professional installation of our new HVAC system, answered all our questions. Arrived on time, worked in detail. The new system works more efficient than the old one. Highly recommended.

Review 62 (2023-07-10 - Rating: 5)
Excellent customer service. Bryan and his team did a great job in a very short period of time. Very professional small business that values their customers. Highly reccomend.

Review 63 (2023-06-04 - Rating: 5)
Bryan exceeded my expectations and actually showed that he wanted my business. Any concerns I had which may seem trivial to other people, Bryan took them seriously. He was communicative and extremely knowledgeable. I highly recommend using Terry Gingrich and Sons for all of your hvac needs

Review 64 (2021-07-27 - Rating: 5)
They endured the summer heat to replace are ac unit. Our family appreciates them very much.

Review 65 (2023-09-06 - Rating: 5)
Great customer experience!! They were fast, knowledgeable and efficient!!! Five stars!

Review 66 (2021-12-09 - Rating: 5)
These guys not only saved us from working in a cold store all winter but they were unbelievably awesome to work with. Our split unit heating system in our mid-sized paint and wallpaper store had failed right as winter started. Long story short after being told be need an entire new heating system, thank god we got a second opinion from Brian and his guys because they saved us thousands and thousands of dollars. The professionalism and speed to which they help us out is what prompted us to post this review. Thanks again guys, you are the best in the area!!

Review 67 (2021-01-27 - Rating: 5)
My experience with Terry & sons was great! They were very prompt with my furnace and a/c system replacement, and really made you feel like part of the family. Terry took his time to go over all of my options and made sure that I understood my purchase. They installed my system while I was at work and did a fantastic job of cleaning up after the installation. I would definitely recommend to everyone I know and will be using them for all my future needs! Thanks again!

Review 68 (2022-02-02 - Rating: 5)
This company is amazing!!! We had issues with our furnace and they came out on a Saturday morning to see what was wrong. Then when they needed to order a part he went and got us space heaters to keep us warm!!!! Bryan is the best and would recommend him to everyone I know!!!

Review 69 (2022-06-21 - Rating: 5)
Cant recommend enough! Our AC wasnt blowing any cold air for a few days so we gave this company a call. The next day, Bryan showed up promptly at the scheduled time, figured out what was wrong with the unit, and fixed it all under 30 minutes! Very professional and friendly, and was good with our cat too.

Review 70 (2023-08-09 - Rating: 5)
I had a very good experience with this company. Brian Gingrich spent a whole day trouble shooting to locate the issues to repair my furnace. I was 3 days with no heat and he was relentless to discover what was wrong and then to do a complete repair which took 10 hours on my old furnace. I highly recommend this company and their reasonable rates!!

Review 71 (2022-05-15 - Rating: 5)
Bryan made time on a weekend to fix our struggling AC; we could tell he was honest and knew his stuff. Appreciate it guys!

Review 72 (2021-05-21 - Rating: 5)
Highly recommend! The unit failed on the first hot day and they were able to fix everything quickly and at a very reasonable price!

Review 73 (2023-07-11 - Rating: 5)
Excellent work!! Finished same day

Review 74 (2021-12-01 - Rating: 5)
Replace Hot water heater ! Clean neat and an amazing job done well!

Review 75 (2019-07-20 - Rating: 5)
Our AC went down on a miserably hot Saturday in July. They came out quickly, diagnosed the problem, located a part for our older unit, installed it and got our AC back up and running in just a couple hours. Great service all around