Roto-Rooter Plumbing & Water Cleanup

Photo of Roto-Rooter Plumbing & Water Cleanup

Located in Palmyra, Pennsylvania

Address: 1308 E Main St, Palmyra, PA 17078, United States

Phone: +1 717-234-3332

Rating: 4.7

Services

  • On-site services
  • Language assistance
  • Repair services
  • Appointment required
  • Credit cards
  • Credit cards

Categories

  • Plumber
  • Contractor
  • Drainage service
  • Excavating contractor
  • Repair service
  • Water damage restoration service
  • Water jet cutting service

Photos

Comments

  • Review 1 (2024-12-13 - Rating: 5)

    He was punctual, polite and professional. He was very upfront about any and all issues that could arise when he assessed my bathtub faucet. He was very clear with the pricing and made me feel comfortable that I can trust his expertise. He did an amazing job! I would definitely call him again!

  • Review 2 (2024-11-19 - Rating: 4)

    We had a main drain clog that our regular Plumber couldn’t fix. He recommended Roto Rooter. I called and they had a Plumber there in a few hours. The job turned out to be more involved than expected. He let us know costs at each stage. Job could not be done on day 1. Daniel and Vince (Owner) came next day and both worked hard to get it cleared. Took longer than expected, but did not affect quoted price. Really impressed that the Owner got into the job including wiping down when they were done. We may have been able to find a cheaper contractor, but in this case, I think it was worth every dime. Quick response and making sure that the job got done goes a long way. Overall very happy and would recommend them. Thanks to Dan and Vince. I know it was a struggle!

  • Review 3 (2024-10-16 - Rating: 5)

    Service tech Andrew showed up within an hour and 30 minutes after we called was very courteous knowledgeable and was able to provide the services we needed in a timely efficient manner…. Would recommend him and This business to anyone in need of immediate drain cleaning…. Thank you, Andrew for a job well done And for getting Things flowing properly again very much appreciate your work!!!’

  • Review 4 (2024-08-22 - Rating: 5)

    Roto Rooter did a fantastic job mitigating the water damage as a result of my ice maker leak. The tech , Adam was always prompt, professional and courteous. He communicated well with me in scheduling the follow up visits. Christian coordinated everything perfectly!

  • Review 5 (2025-01-02 - Rating: 5)

    I had a bad flange that was replaced and the plumber also noted another issue that is being addressed. Very polite, professional and explained everything to me on what he was doing. Highly recommend this business 👌

  • Review 6 (2024-08-12 - Rating: 5)

    Mike helped get my drain unclogged. There is nothing more frustrating when a sink doesn’t drain. Mike was very professional and was quick to get our drain moving. Thank you Mike!!

  • Review 7 (2024-11-10 - Rating: 5)

    Developed a leaking, cracked toilet tank over the weekend. Called Roto-Rooter, and Daniel, the Service Plumber, responded back shortly and scheduled the visit to assess the situation. Within minutes of his visit, he was already out, picking up the new toilet and installation parts. Before I noticed, the job was done and perfect to my satisfaction. Great job, Daniel !!! Will consider Roto-Rooter again for my plumbing needs.

  • Review 8 (2024-09-09 - Rating: 5)

    Michael Wagner was our plumber. He was very thorough in trying to find out what needed to be done. He spoke with experience and understanding. Did not push us to make a decision on the work needed to be done. We are very thankful for what he did.

  • Review 9 (2024-08-12 - Rating: 5)

    Had a kitchen sink clogged by candle wax (don’t ask) - Called Roto-Rooter at 9 am and Mike was here by about 1:30 pm. Not only was the job completed within an hour, with no mess or clean-up left for me, but Mike was courteous, efficient, humorous and personable. Will be calling them again for water pressure issues. Definitely recommend.

  • Review 10 (2024-10-12 - Rating: 5)

    Mike from Roto Rooters was great all around. Very sociable,gave great information and above all did great work. Was previously told my problem would be thousands of dollars. Wanted to get a 2nd opinion so we called Roto Rooters. Mike came out and fixed our problem in 2 hrs. Very thankful

  • Review 11 (2024-08-05 - Rating: 5)

    Christian Kocher came out to assess some water damage from a leaky shower. He was extremely communicative through the process walking me through each of the assessment, what they would need to do to remedy the product and each line item of the estimate.Separately Rob also came out to look at the actual plumbing issue. He was so patient as the upstairs was super hot. He was able to quickly resolve the immediate issue to prevent the ongoing leak and will be back for the full estimate on repairs once water remediation is complete. Felt like I was in really good hands.

  • Review 12 (2024-07-22 - Rating: 5)

    Rotor - Rooter has a excellent group of employees from Vince - James Christian from the man that tore out my floor and did all kinds of work here !! From the plumber that reconstruction under my home and his helper !! If I missed any employees I apologize but this group did a excellent job om my home !! I would highly recommend this Roto Rooter do your problems in your home !! A great job done in my home ,, if I needed anything they did not hesitate to help me out !! Thumbs up for this group of employees!! I am very pleased with all the work they did for me !!

  • Review 13 (2024-12-07 - Rating: 5)

    The technician came to my house to unclog the drain in my kitchen sink.He was at my house at the time expected.He was able to clear the pipe in a timely manner.He was very helpful given me advice on other .Definitely recommend this gentleman for your plumbing needs.

  • Review 14 (2023-05-05 - Rating: 5)

    Absolutely amazing service - had a bad leak and they sent a tech within an hour. He identified the issue and was able to call another tech to repair our old copper sewer line. Explained the whole process step by and step, and they were finished within the next hour! Highly recommend- and thank you again!

  • Review 15 (2024-07-25 - Rating: 5)

    After an exhausting day in brutal heat as an hvac tech I knew I was coming home to a standing water clog in my kitchen sink. After a few attempts at the basic stuff and finding a solid plug of who knows what at a clean out while now knowing I needed the professional equipment I phoned Roto-Rooter/Tanyer plumbing. Their tech promptly called me back and set an appointment time and showed up within the window. He took the time to look at the plumbing from sink to sewer stack to properly provide a quote not out of line with other reputable companies. He worked diligently to remove several large and harden blockages throughout the entire line not just “clearing the clog”. He provided a camera assessment of the entire run which really provides confidence and removes any question of “did he get everything?”. He cleaned the area up better than he found it. Although this was a basic job I had the opportunity to scope his van which as a fellow tradesman my opinion is he was well stocked for any job and kept a very neat and organized shop which provides me a good insight on his care and dedication to his work.

  • Review 16 (2024-12-06 - Rating: 5)

    Arrived on time with a call 30 minutes prior. Explained the issues well and how he was going to fix it. Fixed the problem quickly. Was friendly and personable through his time here.

  • Review 17 (2024-09-11 - Rating: 5)

    I called for an estimate and they sent someone over immediately. We have a complicated underground line that other companies didnt fully or accurately assess. Thanks to Andrews willingness to go above and beyond, we have answers and a way forward!

  • Review 18 (2024-09-05 - Rating: 5)

    Professional, courteous, and arrived on time as scheduled. Mike was knowledgeable and took care of our problem, helping us in a stressful situation. I would definitely recommend their services.

  • Review 19 (2024-04-09 - Rating: 5)

    Obviously a clogged sewage line is the last thing anybody wants. Andrew K. Was an amazing technician. He was very informative, attentive and walked us through the steps. He did a wonderful job and was quick to come out and help us. He resolved our plumbing issue same day! He was so kind and would recommend him to anyone looking to have repair work done. This company is priced very fair and I was expecting the work to cost a lot more than it did. We are very thankful for roto-rooter’s help.

  • Review 20 (2024-11-16 - Rating: 5)

    The Roto-Rooter office staff was kind and informed me when my plumber was running behind schedule. My plumber was courteous and did the job well.

  • Review 21 (2024-05-24 - Rating: 5)

    Upon discovering my expansion tank was leaking I called Roto Rooter and James was out that day to fix it. He was an excellent tech and took the time to explain what he was doing and why. I ended up replacing the entire water heater due to rust and some other issues.He set a reasonable pricing expectation and upon completion the final bill ended up being less than I expected. James was also able to replace a portion of the gas line that had some erosion. I would recommend James to friends or family in a heartbeat. Thanks again James!

  • Review 22 (2024-06-19 - Rating: 5)

    Adam did a fantastic job as intermediary for me with the water company. He left his cell number for me if I found the problem was not fixed. Even early the next day, he was kind, efficient and accessible when I contacted him about the issue still being present. He stepped in and spoke with the water company and the problem was resolved.

  • Review 23 (2025-01-08 - Rating: 5)

    Daniel was awesome and solved my problem super quickly. Good knowledge of all risks and processes. Thank you!

  • Review 24 (2023-11-27 - Rating: 5)

    This holiday weekend I was faced with major stress. The job was too big for my regular plumber. We were referred to various companies. My 85 yr old house had a back up in our sewer line. Roto rooter gave us various options and were very reasonable. They sent Kurt to jet my old pipe. He was very nice and informative of our situation. I would use them for a big job next time. He made the best of of a terrible situation. And thank God he fixed it!! Thank you so much!

  • Review 25 (2024-02-09 - Rating: 5)

    What an amazing job done today by Aj! I was having a major issue with a clogged drain. We called another company and they were unable to resolve my clogged drain. I placed a call with Roto-Rooter. I appreciated the ease of placing a service call and the quickness of getting someone out. Hats of to AJ for his professionalism, his attentiveness, and his ability to explain what he was doing. I cant say thank you enough!!!

  • Review 26 (2024-03-25 - Rating: 5)

    James and Chris replaced my old cast iron sewage line which was causing backups. They did a great job at a good price.Update: Andrew, Mike, and Kurt did an outstanding job clearing my sewage line. I have an old house with a line thats very difficult to service. They put in the time and effort to trace the line, clear it and do a final camera check for a good price. They also provided me with a quote for future work while explaining exactly what they would do.

  • Review 27 (2024-02-20 - Rating: 5)

    Root-Rooter plumbing & water cleanup sent out AJ to work on my plumbing needs. Guy showed up on time and immediately got to work. Efficient, knowledgeable and got the job done at a great price. I would recommend their services to anyone who needs good quality work at a fraction of the cost. Great job guys👍🏾

  • Review 28 (2024-12-03 - Rating: 5)

    Your tech a great job sorry I am terrible with names. Very nice. Cleared the sewer line and removed the roots. Excellent job.

  • Review 29 (2024-02-07 - Rating: 5)

    I saw Roto-Rooter on undercover boss and I learned the many services the company had to offer. Fast forward few months down the road after watching the episode noticing I had slow flow drains that were not success with liquid plumer after multiple attempts to clear the clogs.I google searched Roto-Rooter and discovered they serviced my area. I had technician James Low service my residence. I found him to be professional and educational in nature.I appreciate doing business with the company and look forward to recommending them and my future servicing needs. Thank you undercover boss Rick Arquilla.

  • Review 30 (2024-03-13 - Rating: 5)

    AJ, our plumber, fixed our problem without any problem, was prompt and polite, an absolute joy to work with. He was very knowledgeable without being overbearing. This is not the first time we have used Roto Rooter. We would definitely recommend to others.

  • Review 31 (2024-08-08 - Rating: 5)

    Andrew was out really quickly, got the job done quickly and efficiently, and was transparent and friendly. Grateful for him coming through in the clutch.

  • Review 32 (2023-10-09 - Rating: 5)

    We had a great experience with roto-rooter! I called to schedule an appointment Monday morning and they were right on our door step 2 hours later. AJ our plumber was super attentive and very good at what he does! AJ gets 10 stars from us! He explained everything he was doing step by step and cleared out pipes in a timely and efficient manor.

  • Review 33 (2024-06-14 - Rating: 5)

    We really appreciated Mikes dedication to solving our issues. His sense of humor was an added bonus to his determination to provide excellent service. Thank you!

  • Review 34 (2024-02-12 - Rating: 5)

    We had Rob come and help us at Francesca’s in the Capital City Mall and he was great! He replaced our toilet for us and ran into some other problems we didn’t know about while doing so, but he fixed everything and worked efficiently! He was polite too. Great service!

  • Review 35 (2023-12-13 - Rating: 5)

    Best day ever. Found RR on google, completed electronic form and requested next day service. Got a phone call within minutes saying same day was available. Shortly there after AJ arrived. He assessed the situation and went to work. He was great, kept me in the loop about what he was doing and explained the challenges as they occurred. Sadly, it was not the easiest job but he kept at it - problem solving, test, try again. In the end he won and the clogged pipes were defeated! Whew. Great service.

  • Review 36 (2024-12-07 - Rating: 5)

    The service was awesome! Fast and friendly technician. Will definitely use again!

  • Review 37 (2024-04-10 - Rating: 5)

    AJ was beyond incredible today during my dire emergency. I operate a business where water is incredibly vital and when AJ arrived to handle it was wonderful. He got to work immediately and completely fixed the issue. He carries a conversation very well and is is so immensely polite. I truly couldnt find a kinder soul to do business with.

  • Review 38 (2025-01-02 - Rating: 5)

    Quick and painless. Daniel came in and got us squared away very quickly

  • Review 39 (2024-12-16 - Rating: 5)

    Serviceman was very polite and friendly and explained everything while he was working. Great customer service

  • Review 40 (2024-12-31 - Rating: 5)

    Thank you for sending James he was very knowledgeable efficient and professional.

  • Review 41 (2024-02-05 - Rating: 5)

    I had sewage backing up from my toilet into my bathtub. I called 2 other companies first. The first company sent someone out and quoted me way too much just to snake my toilet and they kept trying to upsell telling me that they wanted to replace my whole main sewer line. The 2nd company I called were really nice but they could not fix my problem. I called Roto-Rooters 3rd and they sent someone out within the hour. The plumber was very respectful, courteous, and knowledgeable. He fixed my problem and even went above and beyond for cheaper than what I was quoted by other companies. I even have a 6 month warranty . I will always call Roto-Rooters first from here on out.

  • Review 42 (2024-01-17 - Rating: 5)

    Our Technician was very knowledgeable, went above and beyond to get us flowing. He explained everything clearly.He needs to get Raise. He came out is freezing weather and looked into out pipes that the water was flowingHe was God sent to us.We currently dealing with a death in our family and this couldnt come at worse time I truly wanted to thank him and for getting this done for us.Aj I highly recommend him for something let be an award or something

  • Review 43 (2024-03-19 - Rating: 5)

    I am so happy that we called Roto-Rooter. AJ knocked it out of the ballpark. We first went through our home warranty and those idiots said that because there was a grease blockage it was considered a foreign object blockage and they wouldn’t cover it. Have you ever heard such nonsense? of course it’s foreign because it doesn’t belong there lol anyway, AJ gave us multiple options explained the cost of everything that could possibly have to happen and we started with option one and thankfully he was able to successfully fully unblock the clog that was about 100 feet into the pipe . He further educated us on how to appropriately utilize our garbage disposal. I highly highly recommend Roto-Rooter and AJ they came out immediately and delivered top-notch customer service.

  • Review 44 (2023-11-23 - Rating: 5)

    Chris came over Thanksgiving morning to fix a clog for us, man had the job done in less than an hour including all forms signed and payments made. In and out, im incredibly sorry I had to call for a plumber on Thanksgiving but this dude is top stuff. Nice and friendly even with everything. All works perfect, dude even cleaned up under the toilet where I couldnt reach without prying it up. I highly appreciate and recommend him, serious thanks. Enjoy your holiday man.

  • Review 45 (2023-11-12 - Rating: 5)

    We had a big issue with our plumbing, we called, on veterans day, at like 7pm and they came out and fixed everything. We got Chris and he was absolutely amazing and even though our apartment had issues he was able to work around them and work his magic. I will ALWAYS call them for my plumbing issues and I hope everyone else does as well.

  • Review 46 (2023-12-22 - Rating: 5)

    We were incredibly impressed with the dedication of Kurt Hocker in addressing our sewer line blockage. He was kind, informative, and very hard working. He deserves a nice bonus for this excellent experience. We will refer others to Roto Rooter based on our experience!

  • Review 47 (2024-04-06 - Rating: 5)

    We had sewer back up through a floor drain. AJ came out, checked everything over, and cleared the clog. He made sure we understood everything he was doing including watching the video of the line. He was also very patient while we were barely containing our composure. After clearing the jam, AJ informed us of all possibilities to maintain and/or fix the problem. Thank you so much AJ for helping us out today.

  • Review 48 (2023-09-07 - Rating: 5)

    We’ve been having issues with a clog in our main drain. We contacted roto rooter & a gentleman named AJ came out to save the day. From start to finish this was a quality service. AJ being very knowledgeable & confident with his work, he cleared the clog in no time & had everything in working order. What I appreciate most is that he did not leave until he had checked to make sure everything worked properly. A double thumbs up for AJ & Roto Rooter! Contact them for all of your plumbing needs, it will be worth it. Thanks!

  • Review 49 (2023-04-26 - Rating: 4)

    When I called, Customer service was courteous & respectful of my situation and was able to get my service on the schedule immediately. Kurt arrived within a few minutes & completed a thorough assessment of the issue. He was very efficient, professional & answered all my questions. He provided me with information related to follow up procedures and continued maintenance. The only reason I didn’t give 5 stars was because of the sticker shock- I just wasn’t expecting the cost to be so much. (Which was not in Kurt’s control.).

  • Review 50 (2022-11-20 - Rating: 5)

    We had a tech come out to the home within 2 1/2 hours of calling Roto-Rooter on an emergency call at 9:30pm. Our technician was friendly, kind, and above all efficient. He was able to diagnose the issue and give us an estimate within a few minutes of arriving. They have worked with us and helped us to fix the problem and it was affordable.

  • Review 51 (2024-05-13 - Rating: 5)

    Chris Reimann from Roto-rooter did an amazing job. He was professional, friendly, and walk us through the process. Highly recommend him!!

  • Review 52 (2024-07-01 - Rating: 5)

    Daniel is a very nice and charismatic person, he got to work immediately and explained to me in a very kind way….100% recommended.

  • Review 53 (2024-02-12 - Rating: 4)

    I had a clog in my kitchen sink leading to my washing machine!! We had a mess. Aaron from Roto rooter came out to help. He was very kind and did a fine job. Thanks!!

  • Review 54 (2023-02-17 - Rating: 5)

    We recently purchased a 1930s vintage home in Lancaster and needed some fast repair and installation work. RR promptly responded to our call and sent someone out the next day. Rob was super knowledgable, efficient, and patiently answered all our questions we had about kitchen and bathroom plumbing. We couldnt be happier with the work that was done and promptly!

  • Review 55 (2023-10-25 - Rating: 5)

    I called Roto Rooter for a clogged pipe issue and after being quoted an amount equivalent to refinancing my home. Let’s just say, AJ was very professional, knowledgeable, courteous, prompt, honest and solved our problem for a fraction of what we were quoted. AJ also gave us other options for the future to avoid any future issues. Thank God for patience and a second opinion!

  • Review 56 (2023-11-28 - Rating: 5)

    AJ showed up on time, very polite young man, fixed the problem quickly. Also found a leak that needed repair. Very efficient , knowledgeable and kind to our dog. Would welcome him back anytime.

  • Review 57 (2024-04-06 - Rating: 5)

    AJ was a life saver. We had a real jam on a weekend and he came through. Polite, professional, capable, and didn’t waste time getting into the problem are just a few thoughts of his service.

  • Review 58 (2023-12-11 - Rating: 5)

    I ran a large jar of very old pickles down disposer ,and during clean up from a party the next day, the disposer backed up. AJ promptly arrived from Roto rooter., and had clog cleaned out and line moving in minutes. He educated me on disposal use, and I won’t use disposer like a trash compactor again. Thanks roto rooter for fast service and resolution.

  • Review 59 (2023-02-27 - Rating: 5)

    We had a clogged kitchen drain that we could not unclog ourselves. Andrew was our technician, prompt, knowledgeable, and professional. He was extremely helpful and gave us tips to keep the drain clear. We highly recommend them!

  • Review 60 (2023-05-11 - Rating: 5)

    We had a kitchen faucet supply line start leaking late at night, so we looked up plumbing repair services. We called Roto-Rooter, and a technician was able to come out the next morning around 7:30am. AJ was very friendly, communicative, on time, and was able to install a new supply line valve which fixed the leak!

  • Review 61 (2023-10-30 - Rating: 5)

    I had AJ come out and fix my busted toilet hose and my backwards flange ( yeah I installed it wrong lol ). He was extremely nice, super funny and very professional. He showed me what I did wrong lol and explained everythingto me. Once it was all fixed and put back together he cleaned everything up like he was never there. So needless to say amazing job hun thank you so much!

  • Review 62 (2023-04-05 - Rating: 5)

    We been having plumbing issues since the weekend , we couldn’t use our plumbing without clogging our line, I’m a single mom of 3 , and it has been such a sad and stressful situation, we tried to do everything we could possibly do before resulting in calling a plumber. So we called Roto Rooters, Let me just start out by saying how great Rob was and is , for the amount of effort and dedication in his actions for helping our plumbing issue. It wasnt an easy process for him but he was confident In getting our problem fixed and determined, giving us reassurance that the problem would be fixed. As our clog problem seems to be smooth sailing from here, and being so grateful and satisfied with rob’s performance, we were informed about our pipes needing to be fixed as well, if rob wasn’t thorough we would of never known our piping system was incorrect and he will be the one to help us through our next process. Thank you Roto-Rooters and thank you rob for your determination in helping our family !

  • Review 63 (2023-11-06 - Rating: 5)

    Mike Wagner was great. Prompt, courteous, and even had a treat for my dog. Would definitely recommend to friends and family, and will certainly call for future service as needed.

  • Review 64 (2023-12-19 - Rating: 5)

    Kurt worked so hard. He was patient and persistent until he got the job done. Very polite and cleaned up when done. Very happy with his service. Thanks Kurt!

  • Review 65 (2022-08-19 - Rating: 5)

    We used R.R for our blocked kitchen sink. Our technician Andrew was awesome and Very professional. He explained what he was going to do and proceeded to execute to free blockage. Andrew was super fast and had our dishwasher and kitchen sinks working in no time. I would definitely recommend Roto Rooter along with technician Andrew.😀

  • Review 66 (2024-01-27 - Rating: 5)

    My service technician, AJ didnt a terrific job, he was very thorough and explain everything he was doing as he was doing it, Very courteous. Highly recommend him.

  • Review 67 (2023-04-25 - Rating: 5)

    James did an excellent job quickly troubleshooting the problem and was able to successfully fix the issue. James also recommended a better way to clean out our septic filter in hopes of preventing backups from this issue in the future. Clean out came with a 90 guarantee in case we have further issues. Highly recommended.

  • Review 68 (2024-03-04 - Rating: 5)

    A.J. came to our home very professional and detail oriented. Explained the work he would be doing and the job was done in a timely manner. Thanks Roto Rooter and Thank you A.J.

  • Review 69 (2023-04-27 - Rating: 5)

    Had a sewer line clog and Kurt came out at 11pm to help. When the first method didn’t fully work he explained the next step and was able to come out the next morning to help again. Service was great and everything explained well. Even helped make sure we wouldn’t have this problem in the future.

  • Review 70 (2024-03-14 - Rating: 5)

    The RotoRooter team was great! Andrew and Mike identified our issues and got them cleared quickly and easily. I would recommend.

  • Review 71 (2022-08-24 - Rating: 5)

    Our kitchen sink was clogged. Chris R. was here about 30 minutes after calling Roto-Rooter. He was very professional, friendly, and knowledgeable. He worked tirelessly, non-stop, for hours, until the pipes were draining like new. A++

  • Review 72 (2020-03-12 - Rating: 5)

    Had a bit of a plumbing emergency. Called Roto Rooter and someone was here in an hour. James Low was top notch. Diagnosed it in minutes, showed me camera pictures of the pipe, and set up the repair. Very knowledgeable, professional, and explained everything. Id highly recommend.As a followup, installation/repair is now complete. The guys did an A+ job from start to finish. I would not hesitate to call again if we ever need anything.

  • Review 73 (2024-03-29 - Rating: 5)

    He was very professional.. he got straight to business.. wasn’t the easiest job but he made it look easy.. I definitely would recommend him .. he took care of the issue asap.. Thanks again AJ I appreciate you coming out in these hours and helping us get this all cleared up!

  • Review 74 (2022-08-21 - Rating: 5)

    Our technician, Jason, was so professional and friendly. He assessed the situation, advised us to get our septic tank pump and then waited with us to make sure that fixed our problem. I will use RotoRooter any time, without hesitation. I will tell everyone I know to ask for Jason.

  • Review 75 (2024-03-22 - Rating: 5)

    Fast response. Easy to deal with. Showed me my issue with my sewer line and provided a reasonable quote same day. I would recommend Roto Rooter in the future.

  • Review 76 (2023-11-29 - Rating: 5)

    AJ, the Roto-Rooter technician was professional, knowledgeable and skilled. I would highly recommend his services to anyone in need of drain clearing services.

  • Review 77 (2020-06-29 - Rating: 5)

    AJ was wonderful. He was on time, friendly, professional and personal. He was polite and was friendly with my two crazy kids and even allow them to help where they could. He helped identify the problem and provide a solution that was manageable. Also giving tips on how to better keep our pipelines in great condition. We had such a great experience working with him, I felt like we made a friend. Highly recommended associate and company as a whole.

  • Review 78 (2018-10-31 - Rating: 5)

    Excellent service! First of all, thank you Veronica. You helped us SO MUCH! We had several problems! Rob was great, explained a lot, told us what we needed to do! James was prompt, courteous, knowledgeable and hard working! Thanks to Mike too, who stopped by, after my call the next day. He was so calm, nice and reassuring! Thank you Roto Rooter!

  • Review 79 (2023-10-24 - Rating: 5)

    AJ responded quickly. He explained what needed done and gave me an estimate for the work. He completed it quickly and showed me that the tub drained properly now. Thanks AJ for a job well done.

  • Review 80 (2016-03-18 - Rating: 4)

    The Plumber that was sent out to resolve our issue was thorough, friendly, and very helpful. While the issue was not able to be initially resolved due to a broken sewer line, he was very understanding and sympathetic to our issues. He discussed other options that may save us money. Based on my interaction, I would use Roto-Rooter again and would recommend them to friends and family.

  • Review 81 (2020-06-05 - Rating: 5)

    Roto-Rooter is the best! My sink had been backing up for months and I had enough. I called and they had someone out within a few days. AJ was actually early to the appointment! He was able to diagnose my problem within just a few minutes. By the end of the hour he was finished and gave me some tips on how to prevent this issue from happening again. AJ was friendly, professional, and quick. Would highly recommend Roto-Rooter to anyone looking for professional services.

  • Review 82 (2021-09-01 - Rating: 5)

    Rob from Roto Rooter was super friendly, professional and efficient. Our sewer line was clogged and he quickly identified the problem area, showed me the issue, laid out the options and prices and got right to work once I picked. Would definitely recommend these guys, specifically Rob!

  • Review 83 (2015-09-02 - Rating: 5)

    I had a completely blocked kitchen drain and a dishwasher full of dirty dishes, I went online and filled out the schedule form and within an hour I was talking to a scheduler, she made an 11 am to 1 pm time slot and called me at 10:50 to say the technician was on his way. Curt was courteous, clean and did a great job, even switched out some washers in the T trap. I would encourage anyone who needs quick and efficient service, Roto Rooter is the call or online contact to make.

  • Review 84 (2024-11-21 - Rating: 5)

    Roto Rooter and specifically Daniel did an amazing job for us today. He found the issue and walked us through every step he would need to take to diagnose the problem and fix it. He was also very friendly and respectful which made a stressful situation much more manageable.

  • Review 85 (2023-02-28 - Rating: 5)

    Thank you to Roto-Rooter and our tech, Rob Bob, who helped to unclog a really stubborn kitchen sink! They offered same-day service, and Rob Bob worked patiently and diligently to get our pipes flowing again!

  • Review 86 (2023-12-11 - Rating: 5)

    Aj came to my home in Lykens found the problem right away and fixed it. Very nice and well spoken. I would definitely call back. Nice job AJ

  • Review 87 (2015-11-08 - Rating: 5)

    My septic system burst on a Saturday morning. Roto-Rooter was able to get a plumber out that morning to repair the pipe. He arrived on time; he was friendly; and he made sure that the job was done right. Im very satisfied with the work he did on short notice.

  • Review 88 (2020-06-06 - Rating: 5)

    Thanks for great service. The communication and dispatch was very timely. Our technician, AJ, was incredibly kind and professional, both in explaining things and resolving our issue. In addition to fixing our plumbing today, he made suggestions for a long-term solution which is greatly appreciated.

  • Review 89 (2017-06-24 - Rating: 5)

    I called Roto-Rooter this past Thursday for a clogged sewer line. The receptionist was very friendly and told me they could have someone out within the hour. Sure enough Dan showed up as scheduled. He immediately began to troubleshoot the issue and suggested we check the outside clean out. He found the problem within a few minutes and began to clear the clog. Dan also determined that roots had grown into the line. He was very particular in clearing out the roots and not satisfied till every last piece was removed. He suggested some products that will aid in dissolving the roots as a maintenance tool. He was very professional and polite. Thank you.

  • Review 90 (2022-07-20 - Rating: 5)

    Mike was friendly, professional and came out to our house so quickly. Our problem was bigger than anybody expected and he explained our options to resolve our plumbing issue. They have been super friendly and responsive since the moment I placed a service request.

  • Review 91 (2016-02-23 - Rating: 5)

    Its was a stressful Sunday night knowing not may companies would be open or able to come out. Unfortunately in a house with 6 kids and 2 adults something that may not seem like an emergency is to us. The representative on the phone that spoke with us was very polite and understanding. We were given a window of about 2 hours in which the technician would arrive. By 10:45 pm Kurt arrived and we told him the issue. He gave us the estimate and we gave the go ahead. Within 20 minutes the main line between the house and the street was back open and we were back in business. Kids could shower, wash hands, brush teeth, and flush toilets again. Thank you for all your help and for the pointers on how to prevent future issues. Very knowledgeable, prompt, and polite staff.

  • Review 92 (2023-11-22 - Rating: 5)

    Service was quick and affordable for a plumbing emergency. James was very professional, answered all questions, and got us right in no time. 10/10 would use again

  • Review 93 (2013-11-05 - Rating: 5)

    Our service call for a plumber was answered quickly and with a sincere tone as to what we were experiencing in our home. Rick showed up on our doorstep, before the two hour time quote, with a smile and friendly demeanor. He put on his shoe covers and was eager to help us rectify our situation. After assessing the area he brought is equipment in to our home making sure it was the safest route, not damage or soil any of our belongings or surfaces. Once working, he was efficient and extremely thorough, explaining the processes and all of our options. Rick cleared our Main/Branch lines and allowed us to get back to safe operation in our busy household before the morning was over. I think he was more excited at the sound of running water through our line than we were. Thank you Hanover for sharing Rick with the Harrisburg area! He blessed us with his diligence and friendliness.

  • Review 94 (2020-04-24 - Rating: 5)

    AJ was extremely thorough, thoughtful, and efficient. He fully explained everything and resolved our issue in just under an hour. My wife and I are very pleased and appreciate the professional attitude and workmanship. And the senior discount was a great topper, Thanks Roto-Rooter!

  • Review 95 (2013-08-02 - Rating: 5)

    Had used the Harrisburg Roto-Rooter plumbers many years ago under an emergency situation, they were right here. This time I had the signs of trouble and called them again, scheduling was very easy, meet my needs! The tech Dan came right on time, evaulated the problem and gave me three options to fix it, I chose the middle of the cost options and he went about it in a very proffesional manner and got the job done rather quickley as quoted!! I kind of watched over him as he was working and he explained everything he was doing and showed me on the camera what was happening, he is a very good representive of the company!

  • Review 96 (2018-03-12 - Rating: 5)

    Super friendly service technicians! Mike and Kirk were amazing! Came quickly and stayed until satisfied. Didnt rush just to get done. Very professional and helpful! Will use this company for all future needs. Explained everything from the start to finish. Very reasonably priced for the work that was done and the quote as well for future work. Really put the customer first!

  • Review 97 (2023-05-13 - Rating: 5)

    A.J. was very knowledgeable in diagnosing the problem with our pipes. He corrected the problem quickly and efficiently. We also appreciated that he cleaned up the mess, and that he gave us helpful tips to prevent future problems.

  • Review 98 (2020-03-13 - Rating: 5)

    I called Roto Rooter Gettysburg area, the company representative was very courteous, knowledgeable and started the process immediately. The plumber technician showed up within the timeframe as promised and explained the situation in detail. I am very satisfied with experience and price. Special Thanks to the technician.AL

  • Review 99 (2016-02-17 - Rating: 5)

    I would definitely recommend Roto-Rooter for any plumbing issues. We had a clog in our kitchen sink due to a garbage disposal. Seth was able to clear the clog and gave excellent advice on how to avoid the situation again. Very friendly, helpful, and knowledgeable.

  • Review 100 (2021-07-07 - Rating: 5)

    Noticed our toilet was not holding water in bowl and clogging at times. Called in the morning and Andrew was sent to access the situation the same day. After accessing he came to the conclusion that it was the toilet itself, Andrew gave us the estimate and returned to do the job. Andrew was very professional and explained what he was doing as he was accessing the problem. Roto-Rooter is and always will be our go to for our plumbing problems

  • Review 101 (2024-01-24 - Rating: 5)

    Mike is super knowledgeable and has been in the game for ages, so chances are, he’s seen it and solved it. Stand-up, honest guy, just has the interest of the customer in mind over charging for services that aren’t needed. 👍

  • Review 102 (2016-03-21 - Rating: 5)

    Had a clogged line, gave them a call on Saturday and they scheduled a tech to come out. Dan, the tech, was an extremely nice guy. Very professional, kind, and explained everything he did, and provided helpful tips to keep my system in check. He even cleaned up after he was finished. If I have any problems in the future I will be sure to call Roto-Rooter and ask for Dan if possible!Thank you!

  • Review 103 (2023-05-01 - Rating: 5)

    Roto-Rooter responded to our request for service and had a technician on the way within an hour. AJ was knowledgeable, professional and quick to find the issue.

  • Review 104 (2016-08-22 - Rating: 5)

    Thank goodness for Roto-Rooter. Your quick response, professional staff (Kurt, the service tech, and the office operator/dispatcher), and excellent service saved the day for us when roots completely closed our sewer line. I am looking forward to your two (2) year reminder call to inspect our line and make sure that it is still in good shape.

  • Review 105 (2017-08-29 - Rating: 5)

    So not only did Pete fit us in with short notice, he took his time and made sure the job was completely done. Our sewer line was completely blocked and he explained every step they he did. Super friendly and well worth it! Now we can shower, flush the toilets and get laundry done.

  • Review 106 (2020-06-16 - Rating: 5)

    We were having issues with the plumbing in our old farmhouse causing water to not properly drain. AJ came by right on time for our appointment and took care of the blockage. He explained every step of the process and provided us with some advice moving forward to prevent future blockages.I am impressed with AJ’s professionalism which is uncommon nowadays and recommend Roto Rooter to anyone having plumbing issues.

  • Review 107 (2014-07-09 - Rating: 5)

    I received service from Roto-Rooter in Lancaster, PA. Roto-Rooter charged much less than what I was expecting and they did a fantastic job. Our slow tub drain is now completely fixed. The plumber (Dan) left my bathroom cleaner than it was before he arrived. Highly recommended!

  • Review 108 (2013-08-31 - Rating: 5)

    We had a back up in our basement around 7 PM one recent evening. I immediately called Roto-Rooter for help and they had someone here between 9 - 10 PM that very same evening. We were given options and prices and chose the one the best met our needs. The Technician was very good and had our drain pipe opened within an hour. He explained everything to us and we went to bed that evening with piece of mind. Thanks Roto-Rooter again for your immediate service.

  • Review 109 (2013-11-03 - Rating: 5)

    PLUMBER HARRISBURG. I had a great experience and quick recovery from my clogged shower drain problem. I indicated to the dispatcher that I was going to be traveling and needed service ASAP. There was no initial promise made but I was called back within the hour with an option that worked for me and one that root-rooter could accommodate. The plumber that arrived was courteous and efficient...donning protective shoe covers before he entered my home. He reviewed my maintenance history with me and surveyed my piping arrangement in the basement before starting the solution. He unclogged my shower drain and treated the drain line with a special clearing solution. Clean freely running water...ahhhh success!

  • Review 110 (2017-06-10 - Rating: 5)

    I am installing a new driveway and wanted to be sure the pipes underneath were in good shape. Dan arrived on scene and conducted a thorough camera inspection showing me belly spots, joints and overall pipe condition. Throughout the inspection he explained in detail what he was doing and explained options if was interested. Good info to know - my house is old and so is the piping. Some newer technologies such as front loading washers and 1-gallon flush toilets may cause problems as my pipes needed a burst of water due to the corrosion and overall condition. It was a pleasure working with some one as knowledgeable and if need be, Ill call back and ask for Dan again.

  • Review 111 (2020-06-08 - Rating: 5)

    The technician responded promptly, he was very professional, knowledgeable and helpful.He had a snake with a camera at the end so we could quickly see exactly what the problem was where others had failed.I will definitely call RotoRooter of Harrisburg if there is ever a problem with my septic pipe again. Thank you

  • Review 112 (2013-08-07 - Rating: 5)

    We had a major problem with water not flowing out of the house drain and after calling one company and being told they didnt have the machines to help us, they gave us rotos number. with one call they had us on the line with one of there plumbers and he was out to the house in about 30minwhich is really good seeing he was based in Harrisburg ! our plumbers name was Micheal F. and he was a very polite young man. He had the problem diagnosed and solved in about an hour! He even found a problem that we didnt even knew we had! They are a great service and i would call them again over any other!

  • Review 113 (2016-03-18 - Rating: 5)

    Called Roto Rooter after spending 2 days trying to clear the drain. They arrived when promised and were able to clear the drain in about an hour. Kurt was very friendly and even offered to put our supplies away. The price was what was quoted at the beginning.

  • Review 114 (2012-06-20 - Rating: 5)

    I had a sewer back up from the sump pump in the basement. The plumber from Harrisburg showed up within 2 hours. He was very polite and professional. Had the problem fixed within on hour. I would like to thank Tim for his great service. I definitely would recommend Roto- Roooter Plumbing.

  • Review 115 (2013-08-07 - Rating: 5)

    Weve used Roto-Rooter from Harrisburg several times and had a good result each time. Most recently, Roto-Rooter sent a plumber named Rick to unclog our kitchen drain. Scheduling was easy, people were courteous on the phone and the Rick was very pleasant to deal with. He completed the job quickly and efficiently and charged us a reasonable price.

  • Review 116 (2013-08-15 - Rating: 5)

    I was really pleased with my experience with Roto-Rooter Plumber, after logging in the night before and scheduling a appointment they were at my place early the next morning and did great job to resolve my issues. Not sure if they came from Harrisburg but, it doesnt really matter. Where they came from Great Job!

  • Review 117 (2015-09-21 - Rating: 5)

    Roto-Rooter is our hero! They are always on time and always get the job done! Our Service Technician Jasen gives us a thorough explanation of the problem and options to fix it. Jasen has been our Tech two times and both times it was a pleasure to have him. We are satisfied customers and if there is ever a problem Roto-Rooter is who we will call. Thanks Rotor-Rooter for a job well done!

  • Review 118 (2024-02-15 - Rating: 5)

    The technician was early, professional, and very helpful. Pricing was competitive considering it was a Sunday evening emergency call. Would recommend.

  • Review 119 (2016-04-27 - Rating: 5)

    Kurt was my technician. Really Relaxed and efficient worker. His knowledge was precise and he understands the systems very well. I appreciate His help. I followed up with questions and he was very helpful answering them, presumably off the clock. I am very thankful I called RotoRooter. This has lifted a lot of weight from my shoulders.Thank you

  • Review 120 (2022-01-31 - Rating: 4)

    Have been using Roto Rooter Harrisburg for a few years now to clear out our on-going root problem. They always do a good job and dont leave till the jobs done and we have a clear pipe. Would give it 5 stars, but they keep raising their prices.

  • Review 121 (2016-11-05 - Rating: 5)

    Came on time. Explained my problem. Tech was very knowlegable and courteous. Cleared the drain and left the area cleaner than it was before he arrived. Great job. Hope I never need your services again, but if I should Roto-Rooter will get my call.

  • Review 122 (2020-09-06 - Rating: 5)

    Dan was very nice and professional. The best thing was the speedy service, within an hour of calling I had an appointment and a technician at my house. It was my first time using them, but it definitely wont be my last.

  • Review 123 (2024-02-06 - Rating: 5)

    AJ came and took care of our plugged up problem. Explained everything and cleaned up after himself. Shed light on the reason we were having the problem and made my day by doing that. Thank you

  • Review 124 (2013-08-01 - Rating: 5)

    Our kitchen sink tends to back up every two years or so.The last time it happened was hours before a Christmas party. A technician was here in time to clear the sink before the party. This time, however, was in the morning. Mike, the technician, was here promptly and snaked the sink. He was polite, professional, and very friendly. He gave me cost right up front. Ill call Roto-Rooter again in two years when it backs up the next time!

  • Review 125 (2013-09-04 - Rating: 5)

    Thank you Roto-Rooter for your prompt attention to our basements clogged sewer issue. Your technician Dan was very proficient and courteous. Even though it happened on Labor Day you helped make an impossible situation more tolerable because Dan came early as promised and we were then able to immediately disinfect and clean the basement.We will certainly call your company for future plumbing needs!Weathers, Harrisburg, PA

  • Review 126 (2015-12-16 - Rating: 5)

    The staff you sent me was very knowledgeable and treated me with respect. That is hard to find now days! They worked thru the first problem with great skill. Drain opened! Second problem made them think a little harder. We had a problem in this 1952 built home. Again they gave me the options ...jackhammer or overhead pipe. The overhead pipe was recommended and it was accepted by me. Great guys and very helpful to a man under lots of stress. Im 69 years old and dont process stress very well any more. They well very nice to me and honest. Again...hard to find now days! Thanks much to Roto Rooter team!

  • Review 127 (2024-04-01 - Rating: 5)

    AJ was awesome; spent a lot of time & determination to find the issue; was very knowledgeable & explained each step with compassion. I highly recommend AJ

  • Review 128 (2020-06-10 - Rating: 5)

    I had a plumbing issue that required immediate service due to water overflowing in the lower level bathroom. I contacted Roto-Rooter Plumbing, and the dispatch representative was accommodating. She reinsured my wife and me that someone from the company would be out the same day to our home and would address any issues with the plumbing. Aj arrived at our house on time, listened to my concerns, and provided a professional analysis of what could be causing the water to back up into the lower bathroom. Aj walked around the property to ensure no other leaks, then ran his line through the main sewer line. Aj concluded that the utility company had ruptured the main sewer on my property when installing new electrical lines underground a few days prior. My wife and I began to panic, but Aj stayed with my wife and me to help explain the issues he saw to the utility service/crew. Aj gave the company pinpoint directions to the location of the breakages and called me later that evening to make sure the repairs were getting completed. Aj YOU ROCK! I will always be a life long Roto-Rooter customer because of the professional service my wife and I received. Thanks to ALL at Roto-Rooter, who helped!

  • Review 129 (2024-07-27 - Rating: 5)

    Saved my vacation! Mike was prompt, friendly and helpful plus a 6 month guarantee!

  • Review 130 (2020-12-22 - Rating: 5)

    Responsive service and knowledgeable staff. Tech came to the house within 24 hours of my call and was efficient. Having a clear drain is critical this time of year with two small children. Really appreciated their service.

  • Review 131 (2016-02-07 - Rating: 4)

    We had a major root problem in our main sewer line that caused a back -up into our basement. Dan was able to come out and with a high pressure water jet completely clean out the main sewer pipe. Unfortunately, we had a lot of roots and even some underneath our foundation. After Dan left, I noticed that our basement still wasnt draining. I called back and he came right back to further investigate (which is when he found the roots under of foundation which is unusual apparently). He was very professional and did a good job.

  • Review 132 (2024-01-09 - Rating: 5)

    James was great! He was quick and efficient and explained the problem and fixed everything super fast. Will use again.

  • Review 133 (2015-02-13 - Rating: 5)

    I am thoroughly satisfied with your servicemans work. Not only was he honest about his work, he thoroughly cleaned up after himself, and that was one mess! He was very polite, quiet (considering the type of work he was doing). I felt quite comfortable with him here.

  • Review 134 (2024-02-22 - Rating: 5)

    James was extremely helpful. and saved us monre and time. Saved our family and home in crisis. Highly recommend

  • Review 135 (2023-08-18 - Rating: 5)

    I would like to give Andrew & Curt a shout out for doing a great job. If they couldnt get the line open I would have had to replace the line. I would have had a big mess in 2 of my lower rooms. Thank you .

  • Review 136 (2016-02-25 - Rating: 5)

    Serviceman was delayed due to an emergency call in the early morning. I was notified before the scheduled appointment time that he would be late. When he did arrive, he determined the cause of the problem and solved it in a timely manner.Serviceman was very professional and courteous. He explained the problem and left instructions should the problem reoccur. I would definitely recommend you to call Roto-Rooter for your plumbing/drain problems.

  • Review 137 (2015-04-10 - Rating: 5)

    Our drains began backing up, of course on a holiday weekend. We called Roto-Rooter, and they arrived in a very timely manner. The technician was very kind, and explained the problem very clearly. He took the time to make sure that the entire blockage was gone, and make sure that we didnt have any other problems. Hopefully we dont need them again soon, but if we need to call anyone, it will be them! =) (East Hempfield PA)

  • Review 138 (2020-03-10 - Rating: 5)

    Jeff and James did a fantastic job on our sewer line. They talked me through the issues, answered my questions, and helped to put me at ease. It’s never fun to have to deal with these issues as a homeowner, but they really went above and beyond to help me. Can’t thank these guys enough for their help! I would 100% recommend them.

  • Review 139 (2013-08-24 - Rating: 5)

    For a clogged pipe, this is DEFINITELY the plumber Id choose in the Harrisburg area. We found our basement half flooded on a Friday afternoon @ 2:00. I suspected a pipe near the laundry that also drains the kitchen sink and dishwasher. It took me 4+ hrs to move everything, shop-vac the water up then call Roto Rooter. They had a technician out to us by 8:00. He determined where the clog was, cleared it, tested the laundry and sink and put the washer/dryer back all within 40 minutes!! Our technician was knowledgable, courteous, professional and efficient. Was also happy to hear the work comes with a 6 month guarantee. Would use this service again if needed.

  • Review 140 (2016-01-07 - Rating: 5)

    Dan was very knowledgeable and provided excellent service. He assessed the problem and corrected it in a timely manner. He was pleasant and efficient, worked hard to solve the problem. Thank you so much for the excellent service. I will highly recommend you to anyone that I know, that needs a plumber or drain cleaned.Very pleasant with your business.

  • Review 141 (2020-06-16 - Rating: 4)

    I have a basement stoop drain leading from the bottom of a outdoor stairwell and kitchen sink. This drain empties into a sewer opening in the center of my basement floor. The drain was clogged by an eight year accumulation of leaves and soil.Ajay, of Roto Rooter, arrived the same day I called. He brought a large electric snake in his van, which took some effort for him to bring down the outside steps. Within fifteen to twenty minutes Ajay used the snake to unclog the stoop drain. He then ran water from a hose into the drain showing that water was, once again, emptying into the sewer.Im very pleased with Ajays quick response and fast efficient service. I give him five stars. Id give his company, Roto Rooter, a five star review if it werent for the cost of the service call. The job had to be done, so I really shouldnt complain.

  • Review 142 (2016-03-29 - Rating: 5)

    We have, quite frankly, stopped using other plumbers. With Roto Rooter we always get a prompt response and then a guarantee on the work. The employees are polite and courteous and the company is locally owned.

  • Review 143 (2016-05-16 - Rating: 5)

    We had a serious blockage in the main drain pipe under the house. A plastic holder from a bowl deodorizer got flushed down, broke in two pieces and wedged approx.24 ft. down the pipe. Kurt worked the tv and water jet with the skill of a true plumbing technician. Had he not been able to remove these pieces we would have been looking at tens of thousands of dollars in digging up the basement and replacing the pipe. Roto-Rooter is first on my list next time we need plumbing service.

  • Review 144 (2016-06-05 - Rating: 5)

    Serviceman was very customer friendly and professional.He took time to explain our problem, informed us of pros and cons when using a garbage disposal. Left us see camera video and retrieved my fob key. Would not hesitate to use roto rooter service in future, hopefully will not be needed, and highly recommend roto rooter to any one witha plumbing issue

  • Review 145 (2017-10-07 - Rating: 5)

    We had a break in our sewer line on a Saturday. We called, they came and they fixed. That simple, that easy. I will definitely call them again for future jobs. The customer service was outstanding and so was their quality of work.

  • Review 146 (2024-09-04 - Rating: 5)

    We made a last minute appointment for service. We were able to get scheduled right away. The service technician arrived on time as scheduled and was able to diagnose the problem and give us options for a solution the same day. Great service for a stressful situation. Would definitely recommend them!

  • Review 147 (2024-02-17 - Rating: 5)

    Mike was very polite and helpful. Got the problem resolved quickly. Glad the problem was able to be resolved quickly and weekend service was available.

  • Review 148 (2015-09-12 - Rating: 5)

    Dan was very polite and very good at what he does.He was very helpful and had our situation under control within the hour he was here My husband was very impressed with him.I would recommend Roto-Rooter to anyone.

  • Review 149 (2016-08-28 - Rating: 5)

    As a kid I remember the embarrassment of having Roto-Rooter in front of your home and that stuck with me well into adulthood....UNTIL.....our house had a back-up and slow moving drains and the first place I thought of was Roto-Rooter!!! I called around 8am on a Tuesday thinking they might have someone here by the end of the week but to our surprise a very nice gentleman was here before noon and fixed the issue within half of an hour!!! Fast, clean and friendly!!! What more could you ask for when you have your embarrassing moments with your drains!!! Thank You Roto-Rooter!!!

  • Review 150 (2020-03-12 - Rating: 5)

    My technician was James and he reminded me we still have good people in this world. I called a bunch of plumbers before him and they couldn’t give me a straight answer. James was here for a half hour an hour and knew exactly the problem. I had other problems within the house and he helped calm me down and figure things out. Thank you for being an honest, kind person James!

  • Review 151 (2013-10-23 - Rating: 4)

    Mike from Roto-Rooter was informative. As much as I hate having to pay for any type of maintenance or repair, it was taken care of quickly. I was given multiple options and the job was done completely and efficiently. Roto-Rooter was my plumber of choice in the Harrisburg area now and for future jobs.

  • Review 152 (2023-12-04 - Rating: 5)

    Service was quick and thorough. Very polite and helpful, answered all my questions and sorted out clog in a quick manner. Will definitely be referring family and friends to yall.

  • Review 153 (2016-02-07 - Rating: 4)

    We had our main sewer line blocked by roots and backing up into our basement. Seth came out and evaluated the problem. He unfortunately wasnt able to solve our root problem with his equipment that day but was able to get someone else out the following day with a high powered water jet to clean out our main sewer line.

  • Review 154 (2022-12-05 - Rating: 5)

    Andrew came out and got right to business! He was awesome with advice, tips, and also advising us along the way of what needs to be done next. Thanks so much!

  • Review 155 (2014-01-20 - Rating: 5)

    Fast and effective! Our plumber, Michael, was great. The price of service seemed reasonable for the work he did. Make sure you print the coupons on their site for $$ off your service!

  • Review 156 (2024-09-03 - Rating: 5)

    VERY TIMELY and friendly! Very knowledgeable and fast service!!! 100% recommend their services!!! VERY HAPPY with the outcome

  • Review 157 (2012-07-05 - Rating: 5)

    On July 02, dirty water came out into my basement from the bathtub. This was the first time for me to have this issue after I bought my house three year ago. I checked the Yellow Book and emailed this company (the best quality of service based on the reviewers online) at 3:20 am for service. At 7:30 am, I got a phone call from the company and told me someone was coming to my house in the morning. Two technicians (father and son) fixed the problem in a half hour and cleared all mess. I like their service and definitely will ask them in future!

  • Review 158 (2013-08-16 - Rating: 5)

    I own the Brick House Cafe in Manheim. I needed a plumber several months ago to check out a waste pump. Like many, I went to the phonebook in a panic and started calling plumbers. It was the worst experience untill I called the Harrisburg based RotoRooter. When your income is on the line you need to trust someone to partener with you in many areas of your business. When it comes to plumbing and clogged drains these guys are a blessing and my go to team. Last night I called them again because of a clogged main line sewer pipe. It was 4:30pm when I made the call, it was 5:00 when they pulled in and it was opened up by 6:00. Morrison was my tech and he was amazing. Time after time I have had bad experiences with companies, but with rotorooter I have been amazingly treated. I will never call another plumber period. Give them a try for anything plumbing related...thanks guys your the best!

  • Review 159 (2021-06-09 - Rating: 5)

    Very responsive and professional crew that took great care in the job. They ran into repeated obstacles, to include massive amounts of Pennsylvania limestone, but they stuck with their original quote. I would definitely recommend them and will plan to use them again in the future.

  • Review 160 (2015-12-28 - Rating: 4)

    Sewer backed up Dec. 23rd. Roto Rooter was there by 1 PM on Christmas Eve and unclogged the blockage and cleaned the pipe thoroughly. Technician was very informative as to what not to put down the disposal and toilets to prevent any future back-ups.

  • Review 161 (2020-07-28 - Rating: 5)

    He was very kind and considerate he explained everything very well and I feel he gave me a lot information I did not know you think it is just a pipe but there is a lot more to it I was pretty amazed.He was also very clean and thorough with cleaning up I would definitely ask for him if I need more services

  • Review 162 (2021-09-08 - Rating: 4)

    AJ came out first and did what was needed. Had to recall for additional service that was needed. Work was done to my satisfaction. COVID protocol was followed and had to put plastic on the floor to complete process. Although vaccinated would recommend mask be worn in clients homes.

  • Review 163 (2022-11-23 - Rating: 5)

    Andrew exceeded my expectations. Roto rooter came out same day. Drain open. He was pleasant and knowledgeable. Thank you

  • Review 164 (2013-08-30 - Rating: 4)

    In need of a plumber we called Roto-Rooter in Harrisburg as our basement floor drain backed up one week before the due date of our 4th child.Dan arrived the next morning and located a cleanout stack in the basement. After helping my visiting mother unload the freezer and move it to get at the cleanout, he worked diligently for almost 3 hours without a break until his was successful in unclogging the pipe.Dan was polite and courteous and empathetic in his manner and offered to help move the freezer back and located the location of the sewer pipe outside the house if we would be interested in putting in a clean-out on the exterior of the house for easier access to service the underground system to the street.If ever we need this or other plumbing service again we will be sure to call Roto-Rooter in Harrisburg. Thank you so much.

  • Review 165 (2016-03-16 - Rating: 5)

    Plumber was prompt and timely. I was notified in advance of a generalized time, they showed up right at the earlier portion of the time frame. The issue was fixed in less than an hour. I also wasnt recommended unnecessary services. Would recommend.

  • Review 166 (2015-07-06 - Rating: 5)

    I had to call Roto-Rooter on July 4, 2015. My mothers toilets were not working. Mike from Roto-Rooter came and determined she had root intrusion. He fixed the problem and had some recommendations for the future. I was very please with Mike and Roto-Rooter and will recommend the company to anyone I know. Thank you very much.

  • Review 167 (2024-01-28 - Rating: 5)

    All I can say is this guy was great and persistent. Did not quit and figured it out. If I owned the company I would give him a raise

  • Review 168 (2018-07-31 - Rating: 5)

    I was really grateful for the prompt service, the up front options and respective costs about how I could solve my problem plus maintain and put the service under warranty. Adam was not only friendly, but explained everything that he was doing and gave good, preventative advice.

  • Review 169 (2013-09-05 - Rating: 5)

    Had a pipe break in basement in middle of night and woke up to my basement flooded. I called Roto-Rooter and the were right out and fixed it. They even had to get water company in to turn water off outside. They waited patiently and helped dig outside. They cleaned up inside and out when they were done. I would definitely use them again in the future.

  • Review 170 (2017-02-15 - Rating: 5)

    Seth and his co-worker did an excellent job! They showed up when they said they would and they got everything in working order again.My husband and I are very happy with the service we received and we would refer our family and friends.

  • Review 171 (2023-04-15 - Rating: 5)

    James was very professional and explained the problem while he worked. We scheduled an appointment to do more work to avoid future problems.

  • Review 172 (2023-12-06 - Rating: 5)

    Mike was attentive, fast, and knew his job! Hopefully I won’t need future service, but if I do, they’ve got my business.

  • Review 173 (2021-09-16 - Rating: 5)

    Customer service was extremely friendly and handled a situation professionally. My sink ended up needing replaced after a main piece breaking while they were here and the job got done.

  • Review 174 (2021-10-28 - Rating: 5)

    Dan from Roto-Rooter did an outstanding job of installing my sewer pump. He was courteous and very professional.

  • Review 175 (2016-02-08 - Rating: 5)

    I was told a tech would show up between 10 and noon. Dan showed up at 10 ready to work! He was professional, knowledgable, and was able to solve the issue in less than a hour. I would definitely use roto-rooter again!

  • Review 176 (2015-07-20 - Rating: 5)

    You cant take for granted, the free movement of sludge down the drain . We have a laundromat in Gettysburg, PA so we appreciate the results we get when Roto Rooter has to pay us a visit. We always hate to have to call Roto Rooter because of the cost. Nothing is free in this world, however, the results are appreciated.Roto Rooter had to pay us a visit this past weekend and after a little mix up on the number they tried to call, Dan was on time and the work was completed satisfactorily.

  • Review 177 (2020-07-09 - Rating: 5)

    I think his name was dan but so sweet and personable. As someone who has never had to even call a plumber I was grateful that he treated me with respect and didn’t make me feel uneducated(which I was). I appreciated his time!

  • Review 178 (2023-10-30 - Rating: 5)

    Aj did the job I needed and beyond. He was thorough and precise.. I would definitely call again for future services.

  • Review 179 (2023-12-11 - Rating: 5)

    Outstanding service and came out the same day! Would absolutely recommend. AJ was professional and very informative.

  • Review 180 (2020-03-10 - Rating: 5)

    Jeff Davis has been a exceptional plumber . He is the only plumber I would recommend . He is always on time and the repairs are of quality I will always recommend Roto rooter

  • Review 181 (2020-05-20 - Rating: 5)

    I had no idea what to do! A handy man not so handy when nothing made sense. The tech showed up and immediately made me feel confident in his ability to straighten our problem out! Very professional and happy to explain the process along the way. Never before has anyone been so patient and understanding. Thank you so much!

  • Review 182 (2016-03-02 - Rating: 5)

    Kurt did an EXCELLENT job with unclogging our toilet. He was VERY friendly and did exactly what he needed to do to get the job done. I would definitely hire him again!

  • Review 183 (2017-02-13 - Rating: 5)

    Roto Rooter more than exceeded my expectations when I called for service on a Sunday afternoon. They were in and out in about 30 mins and our kitchen sink was functioning perfectly again!