Rapid Response Plumbing, Heating & Cooling in Old hickory

Review 1 (2024-08-13 - Rating: 5)
Rapid Response was awesome! I called 5 companies and only 2 other companies even answered the phone. The others wanted to charge $100 or more just to come do an estimate. Rapid response not only gave me an estimate but checked all my plumbing for next to nothing. Such great value. And Aaron C, the tech who came by was awesome. It was the end of the day, and I felt like he was really thorough, wasn’t in a rush and was just a pleasure to have in our home. Thank you guys!!

Review 2 (2024-12-05 - Rating: 5)
We had a gas leak this week and the gas company turned off everything before we could even get a plumber out to fix it. I called 3 other companies who wouldn’t give me a time slot until 3 days out, even with the freezing temperatures and our gas heat out. Bryan came out day one and spent time with us letting us know what’s going on and getting us on a packed schedule the next day even though they were booked. Then the manager himself, Mike, came out and worked for two days to get everything fixed and working again. Every single member of the company that I spoke to went above and beyond and were so kind and understanding about this emergency. Everyone needs to put them at the top of your list to call. They also have a yearly maintenance plan to help prevent these issues! Go support this amazing company!

Review 3 (2024-10-25 - Rating: 5)
Best experience ever! Elaina was upfront about what was needed and the cost, which was very fair. She did what she promised within the timeline that she said she would. She was professional, knowledgeable, punctual, reliable and honest. This is the only HVAC company I will work with going forward!

Review 4 (2024-12-24 - Rating: 5)
Bryan was extremely helpful in our emergency situation! He took the time to come out not only at night but also on a holiday. He was a lifesaver! Telling all my friends about Bryan and Rapid Response!

Review 5 (2024-07-27 - Rating: 5)
Aaron Croley was so professional and caring also about our home the company sent a link so we could know when in route and when they would be here. If you need a awesome plumber he is your man.Matt Parrish works in the heating and A/C side of the company. He was also so professional and a expert in his line of work. He was in our attic and said I am going to move this boxes that are next to the heater so they dont catch fire. Those boxes have been up there for years and we have our A/Cs and heaters checked every year. This is the first company cared enough to share and move them. We will stay with this company for all of our A/C, heating and plumbing needs.

Review 6 (2024-10-12 - Rating: 5)
I appreciate Alexandria for her exceptional effort in fulfilling my requests. Technicians was punctual and reliable, and I would definitely recommend their services.

Review 7 (2024-09-13 - Rating: 5)
Justin came out to the house and he was friendly, professional, cognizant of my time, clear and communicative. Couldn’t ask for more. I hope he comes back in the spring 🌱

Review 8 (2024-07-02 - Rating: 5)
I highly recommend this company. They really went out of their way to help us. Danielle and Alexandria were very professional and understanding. Will use them again!

Review 9 (2024-09-25 - Rating: 5)
Tommy, I want to say thank you for the quick response and doing such an awesome job on getting my AC unit up and running quickly....Your business will go far with your courtesy and great expertise

Review 10 (2024-09-30 - Rating: 5)
Bryan did a great job on fixing the garbage disposal and educating me on the new one he put in

Review 11 (2024-07-09 - Rating: 5)
Vance Watkins was nothing but professional. He is a great asset for your organization!

Review 12 (2024-11-29 - Rating: 5)
Outstanding customer service. Kudos to you Ben😊

Review 13 (2024-11-09 - Rating: 5)
They were quick, fast, and efficient. Thanks 👍

Review 14 (2024-08-09 - Rating: 5)
Thank you for all of your valuable and prompt help to my mother.

Review 15 (2024-07-06 - Rating: 5)
Super fast response, got me back up and running in no time!

Review 16 (2024-10-11 - Rating: 5)
Rapid response plumbing heating and cooling came to my house and fixed my toilets, yes two toilets were clogged.I’d hire them again if I need something else repaired.

Review 17 (2023-12-18 - Rating: 5)
We had a great experience with this company.So grateful they are serving MJ!Very friendly and honest

Review 18 (2023-12-11 - Rating: 5)
Elaina was absolutely amazing I couldn’t have asked for a better more timely and fantastic service!!

Review 20 (2023-12-05 - Rating: 5)
Very prompt and reasonable. Really liked the guy that came out. Very knowledgeable.

Review 22 (2023-12-19 - Rating: 5)
AMAZING! These guys came out late at night and saved us from no heat and then later that morning we had a leak in the wall. Both their hvac techs and the plumber they have on staff are absolutely amazing I will use them every time.

Review 24 (2023-12-04 - Rating: 5)
So glad I found this company. We have had issues finding reliable and honest contractors in the past and Rapid exceeded our expectations. Definitely recommend to anyone needing HVAC or Plumbing!

Review 25 (2023-12-04 - Rating: 5)
Very integral and upfront.Very impressed by this company.

Rapid Response Plumbing, Heating & Cooling