Hometown Hero Home Services
Located in Old hickory, Tennessee
Address: 317 Brandiwood Ct, Old Hickory, TN 37138, United States
Phone: +1 615-461-4376
Rating: 4.8
Services
- Online estimates
- On-site services
- Repair services
- LGBTQ+ friendly
- Appointment required
- Credit cards
- Credit cards
Categories
- Plumber
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-02-06 - Rating: 5)
Jason really is a hometown hero, he came by to my house so late when my outside faucet wouldn’t shut off. He fixed it very quickly and for a great price. I would recommend him 100%. I’m glad I found his services and will be using him again if I ever need any sort of plumbing work. Thanks again, Jason :) -
Review 2 (2022-12-30 - Rating: 5)
Jason went above and beyond to make our experience great! He was very knowledgeable, skilled, and fast! We highly recommend him!Lisa was also very professional and efficient with getting our appointment setup! -
Review 3 (2024-04-01 - Rating: 5)
We had a pleasant experience having this team work with such care on our home. New water lines, water heater, HVAC, & other repairs that will pay off so much more in the long run with what I expect to be better energy usage & bills. Very friendly, very thorough, and went above & beyond with care. Highly recommend. -
Review 4 (2024-01-26 - Rating: 5)
I have had so many plumbing issues over the last six months its insane! My home had a back up in the sewer line and my basement was filling with water. These guys came over right away and found the problem. The whole sewer line needed to be replaced and they did it the next day. We were only without water for half a day at most. I also had several issues with my rental property where I had a leaking toilet that needed to be replaced and a hot water heater needing to be replaced and they dropped everything to come. They even went to my rental property at 9p.m. to replace the hot water heater just to make sure it was done as soon as possible. The owner is amazing and I will only use them for all my plumbing needs. Can not recommend enough! -
Review 5 (2023-11-27 - Rating: 5)
My plumbing stopped working abruptly. I called and they were prompt and polite. Unfortunately the tree in my yard collapsed mainline and it had to be replaced but Jason and Jeff were great. They came out and assessed everything and quickly got me on the schedule to resolve the issue. They replaced my old cast iron mainline from the street all the way to the house and even dug out the tree and roots for me. Thanks Hometown Heros and crew for getting my plumbing back in service promptly! -
Review 6 (2023-12-14 - Rating: 5)
Imagine youre told that the plumbing and ductwork, literally everything mechanical under your home, needs to be replaced. So, after I had a good cry, I started looking for a company I could trust. Jason looked over the situation, sat down with me, and told me what needed to be done. Little did we know it would be like peeling back the layers of an onion only smellier. It took a month but Jason and Jeff saved my house. They also provided the guardrails to my sanity during the process. I would recommend them for any size job. They are honest and caring. A rare combination these days. -
Review 7 (2022-03-24 - Rating: 5)
Jason runs a great business and did quality work for me. I had been chasing a problem in my house with other plumbers that were not solving the issue. He came into my house used his experience and was able to resolve this issue. It was a large project to replace the water main water line. He acted quickly and was out here day and night until it was finished. He is courteous, knowledgeable and does great work. I highly recommend his services. Oh I even asked him about some other projects and instead of just charging me he gave me an honest answer. Said I really didn’t need it. I appreciate the honesty. -
Review 8 (2022-12-02 - Rating: 5)
Jason came on time and was just the nicest guy. He was very pleasant yet professional. He took care of the leak in the shower head in my master bath, Then, as an added bonus, he went into my kitchen and fixed the water pressure at my faucet from a recent installation that was not done correctly. Now thats what I call customer service. You want the job done and done right? Give him a call and never look back. -
Review 9 (2023-05-11 - Rating: 5)
Great Company! They went above and beyond expectations. Outstanding Custmer Service. Jason and his crew was outstanding. The only plumbing company who came out on Sunday to repair my water leak. It was an emergency and they took care of everything! Also provided my insurance company detailed information for my claim. If you need a plumber, then please contact Hometown Hero Homeservices. I highly recommend them. Thank you all again. :) -
Review 10 (2023-01-08 - Rating: 5)
Our water heater went out unexpectedly, and we called Jason for help. He was able to find the cause, fix the problem and swap out our water heater quickly and efficiently. He even had to do some electrical work to make sure the heater was working properly. He can do it all. Jason was friendly, knowledgeable, respectful, and courteous. He absolutely wanted to make sure the work was done correctly and done well. We will definitely use him for future needs and recommend him to anyone. -
Review 11 (2022-11-10 - Rating: 5)
Professional, fast, trustworthy. We were in desperate need of a plumber to come fix our fridge waterline and a friend recommended HomeTown Hero. The insurance recommended contractor wanted to charge an unbelievable amount. Hometown Hero was able to squeeze us in next day and charged a reasonable amount. We were so thankful! We will use them again for future plumbing needs! -
Review 12 (2023-05-04 - Rating: 5)
The team at Hometown Hero replaced my HVAC and did an amazing job. They were able to take care of additional problems that came up during the project and paid close attention to detail. Everything was finished in a timely manner and they were super easy to work with. Thank you Hometown Hero! -
Review 13 (2023-06-08 - Rating: 5)
Jason always goes above and beyond and ensures the job is done correctly and to your satisfaction. I’ve used him multiple times and will continue to do so for all my home repairs. -
Review 14 (2023-01-06 - Rating: 5)
Jason was incredibly helpful, honest, punctual, and efficient. We happened to be out of town when our issue arose and we needed help urgently. He came to our rescue immediately and we couldn’t be more pleased with his work. He kept us informed every step of the way and went above and beyond to find the actual issue. Will absolutely be using their services again in the future when we need them. -
Review 15 (2023-09-22 - Rating: 5)
Jason and Jeff were so great and easy to work with! They got the job done in the same day with no mess. Highly recommend this family owned business! -
Review 16 (2022-02-03 - Rating: 5)
Very happy to find Jason, Steven and Hometown Hero.Had a time critical problem with kitchen faucet and a need to replace toilet that had dragged on several months. Discussed various options and found both Jason and Steven to be knowledgeable about quality levels. Made my selection and they returned to install before end of the day. Thanks guys! -
Review 17 (2023-08-28 - Rating: 5)
I had a small pluming job and called this company I found on BBB site. The owner came out in about an hour. Jason was very friendly and explained everything up front. I will not hesitate to call them again and refer them to others. -
Review 18 (2022-01-20 - Rating: 5)
I just met the two friendliest plumbers! These guys were great, we called them today and they showed up same day and were in and out in 20 minutes with my problem solved and garbage disposal was functioning again like new. Often time you get a repairman that will over diagnose the problem just so you can buy a new product from them but I was very comfortable and felt like they were truly being honest with everything. Thank you guys so much I’ll definitely be reaching back out when I need something. -
Review 19 (2024-01-30 - Rating: 5)
Jason showed up on short notice and completed my water heater replacement the same day. Pricing was fair and could not ask for better service! -
Review 20 (2022-02-01 - Rating: 5)
Met Jason the owner and was pleased that he came with a smile and a great personality. Gave me a good price for the work I needed. Will use his company again. Got a call to let me know he was on the way. Quick same day service. He offered me some recommendations to help me save money for the future. -
Review 21 (2022-05-19 - Rating: 5)
Hometown Hero truly provides five-star service!I’ve worked with many home service industry professionals. None of which have come close to Hometown Hero’s exceptional quality of service. My Hero (Jason) was on time, conversational, and cleaned up after the job was complete. -
Review 22 (2024-01-29 - Rating: 5)
Was honest and affordable. I appreciate Jason for getting us back up and running. With small kids at home, its important to have a working toilet that can handle the abuse from kids. -
Review 23 (2023-08-16 - Rating: 5)
I had the opportunity to have Hometown heroes PLUMBING come into my home and do some minor plumbing repairs that I have neglected for a very long time, all I can say is that I now have my forever plumber, Jason and his crew were extremely knowledgeable, courteous and very reasonably priced, thank you so much for your amazing service -
Review 24 (2023-05-17 - Rating: 5)
I had a great experience Hometown Hero, they charge fair market rates, and came to me in less than an hour after I needed my toilet and vanity installed! Absolute stellar service and 5/5 work! -
Review 25 (2021-12-23 - Rating: 5)
Jason expertly worked on our plumbing and installation of my garbage disposal. Quick work, too! Very easy to get along with and is quite knowledgeable of much more than plumbing. Highly recommend. -
Review 26 (2022-12-01 - Rating: 5)
Jason V. came to my house and fixed my toilet. Did a professional job. Cleaned up well. Very Impressed and will for sure use Jason again if theirs any issues.Thank you! -
Review 27 (2023-02-17 - Rating: 5)
Lets start with the main things that are stressful about having someone come service your home. 1st thing, the service provider did was remove his shoes before he came in the house. There is NOTHING more annoying than someone who treats your home like its their personal job site. So, +10. Secondly, he actually listened to my concerns and my ideas about what might be going on. Instead of the usual dismissive and patronising of some providers.So, they showed up on time, fixed the problem, didnt make me feel like I was wasting THEIR time, and charged a reasonable fee.What more can you ask for really?Side note, they diagnosed my problem, by just listening for a certain noise. That must be a super power or something. -
Review 28 (2024-10-19 - Rating: 5)
Jason and Bret were great. We received a same day visit after initial call. They laid out all of our options and gave a quote for each. They were true heroes for us when our plumbing emergency occurred. -
Review 29 (2021-02-26 - Rating: 5)
I had several bids on a shower remodel and we decided to go with Hometown Hero Home Services. We had a small bathroom and was looking to expand and transform into a walk-in handicap shower.. We had to reroute plumbing, electrical and move walls to get the space we needed. It turned out amazing!!! -
Review 30 (2022-01-12 - Rating: 5)
We had a leak in our fireplace and Jason was able to come out the same day and fix the issue. Very polite and did a great job! I will use his services again -
Review 31 (2022-03-30 - Rating: 5)
They did great work replacing the original sinks on our 60 year old house, redoing cast iron pipes, and finally fixing the drainage on my kitchen sink after many plumbers before had just temporarily patched a structural problem. Yay! -
Review 32 (2021-10-16 - Rating: 5)
James P. came on a Friday night when several companies would not and replaced our gas water heater. We really appreciate their attitude and their professionalism! Thank you from Bill and Betsy S. -
Review 33 (2022-08-24 - Rating: 5)
Professional and knowledgeable service. Left our bathroom and basement sink areas looking like nothing had happened. We will definitely be using HHHS for other projects in the future! -
Review 34 (2022-12-24 - Rating: 5)
Jason came out during the ice storm when no other plumbers would to fix our frozen pipe. Definitely recommend!! -
Review 35 (2022-12-03 - Rating: 5)
Responsive, communicative and on time when I had a leak. Everything was clearly explained and fixed quickly - all around a great experience! -
Review 36 (2023-01-11 - Rating: 5)
Dude is a rock star! He replaced the faucet in the shower and fixed a busted water pipe under the house. all within 40 minutes!!! -
Review 37 (2023-01-05 - Rating: 5)
Best plumber in town I called them by mistake and glad I did he charged me a third of what the other company charged to do the same job they are now my go to plumber last -
Review 38 (2021-02-25 - Rating: 5)
I I called this company after I called a much larger company to come out and fix a clogged drain and they knocked a hole in the line and wanted a fortune to replace it so I called hometown hero homeservices and jason came out and didnt just fix it but he replaced the whole line for a better price then what they wanted to charge to just fix what they broke jason will now be my go to plumber he was polite andd very professional -
Review 39 (2023-11-16 - Rating: 5)
Replaced a shower valve. great job good price . I will be a repeat customer -
Review 40 (2024-02-01 - Rating: 5)
Amazing service! Timely and very professional. I would ask for their service again. -
Review 41 (2023-10-09 - Rating: 5)
10/10. Do not hesitate to call Hometown Hero! You want these guys on your team especially when there is an emergency. I am Hometown Hero loyal after my experience with them. I had water damage AND a newborn at home.. They really saved the day. Trustworthy and knowledgeable folks! -
Review 42 (2022-01-17 - Rating: 5)
They showed up fast and on time there dispater is so helpful and wonderful the guys was also great They worked fast and even cleaned up better then they found it -
Review 43 (2023-10-22 - Rating: 5)
These guys are great! They came to my rescue when my sewer line got a “clog” in it which ended up being a root in the line from a tree. They replaced my entire sewer line outside in the yard. It works perfectly now. They are very prompt and won’t stop until the job is completed. Very fair pricing also. Would definitely use again if I have any plumbing issues. -
Review 44 (2023-10-22 - Rating: 5)
I had a hot water heater go out on me they were able to adjust their schedule to get me in the next day which worked out perfect bc I was off and would be home. I really appreciated the straight forward communication about pricing and possible outcomes. I tend to like to understand the issues with my home, so it was cool that he was willing to explain my issue in a way I could understand. I really felt comfortable with them and trusted the work would be done well/right. And now I’m back in business! -
Review 45 (2023-01-10 - Rating: 5)
Jason was a life saver. I own a laundromat and we had 10 machines out of order due to a backed up drain line. He came out on time, was very nice and got straight to trouble shooting my problem. After 2 hours of working his magic all the units were running properly and no drainage issues and I am back in business.Thank you Jason!! -
Review 46 (2022-12-07 - Rating: 5)
Awesome guy who really knows what he is doing! Definitely turning to him in the future. -
Review 47 (2022-10-26 - Rating: 5)
I had a real mess on my hands, called hometown hero and had a response from Jason in 20 minutes. Lisa the receptionist is super nice. I will use their services again. -
Review 48 (2021-08-10 - Rating: 5)
Replace Plumbing in the whole house -
Review 49 (2022-11-04 - Rating: 5)
Replace sink, repair water lines -
Review 50 (2021-02-25 - Rating: 5)
Wonderful company. Cannot rave enough about them enough. Very professional. -
Review 51 (2023-03-09 - Rating: 5)
Reasonable pricing , very prompt service -
Review 52 (2022-01-23 - Rating: 5)
These guys , Jason and Steve are phantom plumbers , i called , they showed up , we agreed on the work and a price ,Like apparition gum chewers they finished the work and vanished . Complete plumbing , all water in and out to the street and new sewer lines , big job - done rightI’d call again