Proctor & Graves Service Company
Located in Old hickory, Tennessee
Address: 631 Old Hickory Blvd, Old Hickory, TN 37138, United States
Phone: +1 615-255-3337
Rating: 4.7
Services
- Repair services
Categories
- Plumber
- Air conditioning repair service
- Electrician
- Heating contractor
- HVAC contractor
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2019-07-09 - Rating: 5)
Amazing experience with P&G Service today. My water heater busted late last night and was worried about how long I would not have hot water. I called and spoke to Jerrod Waffird first thing, told him the issue and he was able to be at my house within the hour to provide me a proposal. Got lucky and they had an opening this morning, I had both technicians at my house within 30 min to remove, install and have me up and running before lunch! The P&G team are very professional and helpful and I personally recommend their services. -
Review 2 (2020-10-22 - Rating: 5)
Proctor & Graves is the best heating & cooling company Ive worked with in Nashville. They are honest, quick, and reasonably priced. I had an old unit replaced with a ductless unit in our sunroom and they did a phenomenal job. I definitely plan to hire them going forward and will recommend to friends. -
Review 3 (2021-11-03 - Rating: 5)
You guys serviced my HVAC systems and flushed my tankless water heater. David, Cody and Aaron (and his helper) were fantastic! They were polite, professional and did a very thorough job. Thanks for having a great team! I will definitely recommend you to anyone who is looking for HVAC or plumbing needs. -
Review 4 (2021-03-16 - Rating: 5)
Aaron & his crew member were very professional and did a great job replacing the 10yr old water heater. He explained the aged issue with the valve leak causing the higher water bill and they completed the job within a few hours cleaning up everywhere behind them on exit as well. I would recommend using this company for any Plumbing needs. -
Review 5 (2019-04-26 - Rating: 5)
The team at P&G is great. They came out and provided a few options on how to solve heating/cooling issues in our bonus room. We went with a damper system and with an install time of less than one day our bonus room is now livable. -
Review 6 (2021-01-22 - Rating: 5)
Had a great experience yesterday and today. Yesterday I had furnace and hvac checked and the gentleman was very polite and gave me some advice on a thermostat I’m going to install. Today Henry looked at my water heater was honest and we figured out it was sentiment instead of trying to get me to buy a new unit. Couldn’t be happier that I chose proctor and graves. -
Review 7 (2019-11-22 - Rating: 5)
Great experience this morning with Proctor & Graves. Dylan came out to perform our semi-annual maintenance check up on our two AC units. He was on time, professional and polite. We highly recommend using Proctor & Graves! -
Review 8 (2018-11-02 - Rating: 5)
We had been told on two separate service calls with another company that everything was good with our unit, but we were having issues getting the unit to hold a consistent temperature or in some cases turn on at all. We called up P&G and they had us running normal within a few hours. Excellent service and company. Highly recommend! -
Review 9 (2019-09-23 - Rating: 5)
Friday my air went out and I called and they were able to send Dylan out within 3 Hrs. Dylan fixed my A/C in a short time. The cost was very reasonable. I would use them again another A/C person tried to sell me a whole new unit. He was very honest. -
Review 10 (2019-02-12 - Rating: 5)
PandG have served our sites for 3+ years . Their set ices have ranged from unstoping a toilet to installing HVAC equipment that took several months to complete due to the scope of work .Each tech has been polite, timely, and knowledgeable. I appreciate the relationship we have with them. I would highly recommend them. -
Review 11 (2019-06-29 - Rating: 5)
Ive been using Ptoctor and Graves for several years now and Ive been very pleased with them. Today I had another service call and a new technician named Dylan came out and not only was he very professional, knowledgable and helpful but he was also one of the nicest young men Ive ever met. -
Review 12 (2020-06-28 - Rating: 5)
David was a fantastic help this morning, and hooked us up with a reasonably priced maintenance plan, as well as a much-needed upgrade to our thermostat. Highly recommended! -
Review 13 (2020-05-21 - Rating: 5)
Great people to work with. Jerrod was a very responsive and friendly. Jonathan was on time and took care of our problem quickly. The dispatchers were very kind and professional. Great company all around! -
Review 14 (2019-06-22 - Rating: 5)
David Paris was very knowledgeable, professional, and solved my thermostat problem very quickly. I highly recommend P&G Service Company. -
Review 15 (2021-07-08 - Rating: 5)
10/10 would recommend Proctor & Graves! They were responsive, communicated the entire time, and all of their service guys were professional. The installation was clean and professional! -
Review 16 (2019-06-20 - Rating: 5)
We’ve had them come out twice now for plumbing issues and had good experiences both times. Ben was our service man the last time and did a great job. -
Review 17 (2021-07-28 - Rating: 5)
An honest plumber and honest plumbing company! Finding an honest plumber always has been impossible until I called Proctor and Graves. Honest John is the standard bearer for the industry! -
Review 18 (2022-01-16 - Rating: 5)
Travis came out promptly to repair our heating system that went out during a storm. He is friendly and efficient. -
Review 19 (2020-02-02 - Rating: 5)
Proctor & Graves did a wonderful Job. Ben was professional and was in and out quickly. Would definitely use again. -
Review 20 (2019-06-19 - Rating: 5)
Ben Dean did an amazing job taking care of our sink. Highly recommend Proctor and Graves. -
Review 21 (2019-06-19 - Rating: 5)
I highly recommend the services that we have received from Proctor and Graves. They were prompt, courteous and corrected the HVAC problem! -
Review 22 (2018-04-23 - Rating: 5)
Very reliable. Anytime we call they are quick to respond to us . Very pleased with all of the work their employees have done for us. -
Review 23 (2019-06-20 - Rating: 5)
I cant say enough about the great quality of service Ben Deane provided. A great reflection of the companys high customer service standards. -
Review 24 (2022-08-21 - Rating: 5)
Great Service an Communication from start to finish and they even gave me this Awesome Hat! -
Review 25 (2021-03-01 - Rating: 5)
Alex was on time, friendly, and professional. He completed the job for less cost than the original estimate. -
Review 26 (2020-01-07 - Rating: 5)
Quick response and courteous professional service! I will definitely use them again when necessary. -
Review 27 (2021-05-21 - Rating: 5)
It is rare these days to be so pleased with the outstanding quality of detailed workmanship that I experienced with Proctor & Graves Service.Recently, I chose to purchase an American Standard Dual Fuel System. The installation was flawless and beautifully performed. Now, I am enjoying the peace of mind knowing that these folk are truly experts in their field plus extremely caring for their customers concerns! -
Review 28 (2020-01-16 - Rating: 5)
My wife and I were in need of some plumbing services. Being first time homebuyers, we werent sure who to go with but my wife went straight to Google and found Proctor & Graves. We were immediately drawn to the 5 star rating and the convenience of being located in the Mount Juliet area. Ben Deane showed up and we were highly satisfied with his services. Not only did he do an awesome job, but he gave us valuable information as well. We will definitely use them again in the future. -
Review 29 (2021-07-04 - Rating: 5)
They repaired a problem with our HVACs dampers and zones quickly and relatively inexpensively. They brought 2 people to the house so that one could be under the house where the HVAC & dampers were and the other could be in the house using the thermostats to turn on and off different zones. I was pleased with the quickness of their response as well. I contacted four HVAC companies on a Monday, P&G were the only ones to even get back to me. They came out to assess it on a Wed and fixed it all that same day. -
Review 30 (2019-04-03 - Rating: 5)
Great service. The tech knew what he was doing.