Golden Rule Plumbing, Heating & Cooling

Located in North salt lake, Utah

Address: 250 N Redwood Rd Suite 101, North Salt Lake, UT 84054, United States

Phone: +1 801-406-6869

Rating: 5

Services

On-site services
Repair services

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-11 - Rating: 5)
I needed a furnace replaced and Aaron did a great job explaining what I needed and what my options were. Everything was super transparent and I was very comfortable hiring Golden Rule. The next day, Jackson and Collin did an awesome job with the installation. It is a thing of beauty. They walked me through everything with the new thermostat and answered all my questions. I will hire them again the next time I need service. Outstanding!

Review 2 (2024-12-11 - Rating: 5)
My experience with Nick was wonderful. We had a great conversation as we walked through our house and he performed the plumbing inspection. I thought I good at maintaining my home, but Nick taught me additional things that will be helpful. I will use Nick and Golden Rile for future plumbing needs.

Review 3 (2024-12-14 - Rating: 4)
Friendly staff, excellent communication, and convenient next day scheduling, but they lost a star on pricing. Maybe larger jobs are more cost effective, but we were quoted $450 for just the labor to replace a garbage disposal ($700 total). I might consider them again for any larger projects we might need in the future, but we ended up seeking a different option for this one.

Review 4 (2024-10-04 - Rating: 5)
Golden Rule Plumbing is truly your go-to for professional service and attractive pricing.Nick Oldroyd is an absolute stud , true Master tradesman.He replaced 2 50 gallon water heaters for a new softener and tankless water heater , both are running perfect. Thanks Nick !

Review 5 (2024-11-27 - Rating: 5)
Nick was very pleasant had a great personality.He was knowledgeable about my issue and talked to me about my plumbing, furnance, my pipe design under my sink, water heater, and other issues.I could tell that your company had honesty and integrity.Thanks for your assistance.

Review 6 (2024-09-22 - Rating: 5)
Golden Plumbing has been the best group I ever found. No guesses as to what is wrong, no selling you unnecessary items. Their goal is to get everything working and the customer is number one. Nick Oldroyd surpassed anything I previously experienced from professionals and saved me $100s of dollars by really spending time to find a small leak that had been going on for months. I highly recommend this group!

Review 7 (2024-07-25 - Rating: 5)
I was very pleased with Nick and all the service I received from Golden Rule Plumbing. They were able to come out on the same day I started experiencing issues with my water heater and exercised all diligence to find solutions other than replacement. When we realized replacement was the best (and probably only) option, they quoted me a very fair price and were back out the next day to install. The installation was quick, and Nick was very respectful of our property, leaving things cleaner than he found them. He wore booties over his shoes and put barriers down on the carpet to protect it. I truly appreciate honest hard workers and Nick is a wonderful example of one who focuses on customer satisfaction. I am so grateful to have found this company and will call them for any plumbing, heating or cooling issues. Highly recommend.

Review 8 (2024-08-14 - Rating: 5)
As powerful as the name of the company is..... its an UNDERSTATEMENT!! If youre looking for a company that has integrity, OUTSTANDING customer service, uncanny knowledge and out of this world professionalism.....you found it. Not only are they beyond fair with the price of their service but they do their job to a standard....not a time limit. You cant go wrong hiring this company. Im not sure if you can tell but Im still blown away by the service, attention to detail and quality of work I received. -Damon

Review 9 (2024-12-12 - Rating: 5)
Jaxon and Austin are very polite, courteous, and professional. Golden Rule definitely exceeded my expectations. Honesty is key. I would highly recommend them.Thank you.😁

Review 10 (2024-12-30 - Rating: 5)
Jackson was really great. Got down to the point told me what needed to be done and what could wait. The golden is golden. Thank you

Review 11 (2024-07-14 - Rating: 5)
Our A/C went out on one of the hottest days of the year. I had to leave a message and received a return call within minutes. Golden Rule was here within 2 hours. Our service technician, Julian was personable, knowledgeable and provided excellent service. I cant say enough good things about Golden Rule and their staff.

Review 12 (2024-09-14 - Rating: 5)
I was very pleased with Nick and his help with our tankless water heater last week. Then we just had our furnace checked for the winter in their 25 dollar special and Jaxson was also great! Very knowledgeable, even took the time to clean and wash the outside air conditioner unit! Above and beyond the 25 dollar service. Great customer service. Great company! Very courteous with your property, they were booties. They clean up after themselves, give you an idea of what might go wrong in the next year with your unit. He adjusted pressures for airflow. Even showed me their monthly program or the yearly program to just sign up for $99 a year get 10% off of any service, you get two free cleanings on heating and air, one in spring one in fall, really like this company. I would recommend them to anyone needing HVAC, plumbing, electrical.

Review 13 (2024-10-02 - Rating: 5)
Jaxon did a very good job. He had strong believable answers to my questions when i pressed him for answers. He was very thorough and i felt he was honest and sincere. I trust himThanks guys

Review 14 (2024-09-05 - Rating: 5)
They installed a new water softener for us. The technician Nick was extremely helpful and responsive to questions. They installed it quickly and without any hassle and it’s been working great.

Review 15 (2024-06-11 - Rating: 5)
Cody, the technician that installed my new furnace and A/C unit, was great! He was very professional and courteous. He communicated everything that he was going to be doing before the install. After they were finished he went over the new units with me in great detail and made sure I did not have any questions. They did a great job of cleaning up all of their materials. Will highly recommend Golden Rule to friends and family. Thank you!

Review 16 (2024-07-19 - Rating: 5)
One of the best repair experiences I have ever had. Shawn was prompt, thorough, knowledgeable, friendly, and best of all, my air conditioner is back up and running. I would give more than 5 stars if I could.

Review 17 (2024-12-05 - Rating: 5)
Collin was very respectful and showed up on time. He did a good job with a routine service and gave advice on how to avoid certain issues in the future.

Review 18 (2024-06-13 - Rating: 5)
Golden Rule is a terrific company. Everything is clearly explained, with comprehensive price breakdowns. Ive been very happy with the work theyve done for me. Alex has been here twice and hes personable as well as professional.

Review 19 (2024-12-12 - Rating: 5)
Amazing service! Aaron, Jaxon, and Austin were great at explaining everything from existing issues to the pros and cons of upgrades. THANK YOU!!!

Review 20 (2024-08-25 - Rating: 5)
Jaxon showed up on time and promptly did his tuneup. I’m a new client, so he explained how the maintenance contract works. He was very helpful and courteous

Review 21 (2024-10-11 - Rating: 5)
Jaxon and Collin did a great job!!! Very professional and knowledgeable!!! We will definitely be calling Golden Rule again!!!

Review 22 (2024-08-21 - Rating: 5)
Nick with Golden Rule did an AMAZING job on the three projects that I need to have done. Plus he went above and beyond by answering some questions for me about some projects that I was going to do myself. I would recommend Golden Rule to everyone who needs heating, plumbing and cooling work done.

Review 23 (2024-10-11 - Rating: 5)
The service was very professional and the technicians were very kind, friendly and took the time to explain everything. All recommendations and inspection points were explained. Great job Jaxon and Collin!

Review 24 (2024-07-12 - Rating: 5)
Ben Warner responded promptly. He was respectful, worked hard to complete his task properly, took care to not damage anything in my home and was an excellent representative of your company. Thank you

Review 25 (2025-01-07 - Rating: 5)
Very knowledgewble and thorough.showed me details of my HVAC system i never knew. great at helping identify the best deal.

Review 26 (2024-10-30 - Rating: 5)
Amazing service. Jaxon was very knowledgeable. I really enjoyed my experience with this group and will be using them again.

Review 27 (2024-12-24 - Rating: 5)
Great service! Right on time. Took time to answer my questions and explain everything to me in a way that made sense

Review 28 (2024-12-04 - Rating: 5)
Came the next day and helped me solve the the problem with my softener. Super transparent and up front with pricing and options. Definitely recommend!

Review 29 (2024-07-13 - Rating: 5)
Jacob did a great job. He was personable and friendly. He did a great job explaining the issues, with recommendations. I felt he was very knowledgeable, with no pressure.

Review 30 (2024-08-26 - Rating: 5)
Nick was on time, professional, and friendly! He did a thorough inspection of our water heater and gave us multiple options, despite the age of the heater. Will definitely be calling Golden Rule for our HVAC and plumbing needs!

Review 31 (2024-07-14 - Rating: 5)
Jordan was personable, informative, and worked quickly to resolve the problems we were having with our AC. This is our third experience with Golden Rule and every time they’ve solved the issue, been upfront about all costs, and offered a variety of options. Highly recommend!

Review 32 (2024-12-20 - Rating: 5)
Gentleman knew his OLD STUFF from a gas heater furnace that is a MUSEUM PIECE LITERALLY and still works!! It is good FOR NOT poisoning house with carbon monoxide will eventually have to buy NEW FURNACE until then if it’s not broke don’t replace it THANK YOU!!!

Review 33 (2024-07-13 - Rating: 5)
Brian completed the work, then showed me what he had done. He explained and demonstrated what I needed to do to keep the system running efficiently. His time was much appreciated.

Review 34 (2024-06-13 - Rating: 5)
Both Tom Blair & Julian Nolvela-Rodriguez were very informative, gave various options to choose from & was a pleasure to work with regarding my furnace & air conditioner. They were very helpful.Scott Sarsfield did a great job installing my furnace & air conditioner. Took time to explain how each item ran & how it operated. A big thanks to everyone that helped with this purchase & installation.

Review 35 (2024-11-19 - Rating: 5)
I had a great experience. I feel very confident with your plumbing skills. Thank you. I will recommend your company

Review 36 (2024-06-13 - Rating: 5)
This is the second time I’ve had to reach out to Golden Rule and I’m very pleased and impressed. Andrew was able to get out today and he was very professional and took great care of me! Highly recommend Golden Rule and Andrew!

Review 37 (2024-07-12 - Rating: 5)
Seth did a super job, he installed a sump pump, fixed a water leak, and a facet. Very knowledgeable and personable, explained the operation of the pump and what to look for.

Review 38 (2024-06-10 - Rating: 5)
Ben and his crew went above and beyond in providing fast, friendly, and affordable service when our family was most in need of hot water. It all started with a call to Golden Rule, and Alicia who took the call also went above and beyond with a real concern to try to solve our problem. We were very impressed with their expert service.

Review 39 (2024-08-26 - Rating: 5)
Nick was polite, professional and knowledgeable! Found the issue right away! Very happy with his service.

Review 40 (2024-10-18 - Rating: 5)
Perfect service‼️ Knows what he & His team need to accomplish, so I’m anticipating nothing but positive Service next Tuesday‼️

Review 41 (2024-08-03 - Rating: 5)
They came and did a service check. Nearing the end of summer, going into winter, I want my system to be efficient. They were on time, did a thorough check and did not make a mess. Would highly recomend.

Review 42 (2024-06-06 - Rating: 5)
Kyree was exceptionally professional and kind. He took time to share what he would be doing while in our home. He demonstrated great communication skills while explaining his findings and providing options for us. Great job!

Review 43 (2024-06-28 - Rating: 5)
Golden Rule always comes out quickly when we need them. Other companies my family and I would of had to wait days with no AC. It was a quick non costly repair to get us up and running.

Review 44 (2024-07-18 - Rating: 5)
Golden Rule did amazing job with the service we requested. They did a basic service on the A/C. I am very grateful for the peace of mind.

Review 45 (2024-12-02 - Rating: 5)
Very painless hvac replacement. Great communication and install completed on less than a day

Review 46 (2024-11-05 - Rating: 5)
Nick was informative, helpful, professional, courteous, educated, honest and we would recommend him to our friends and family.

Review 47 (2024-07-24 - Rating: 5)
Everything was done was very professional. They were very courteous and helpful. I will be using golden rule for all my heating and air service in the future.

Review 48 (2024-07-13 - Rating: 5)
Kyle and the team at Golden Rule were amazing. They tried many different things to fix my mothers air conditioner and would not give up until it was working.

Review 49 (2024-11-26 - Rating: 5)
Jaxon was good, explained it very clearly and in detail. I respect his opinion.

Review 50 (2024-06-12 - Rating: 5)
Adler came in a polite and timely matter. Not only he got job done really quick (had a corroded closing valve near the water heater) he also took the time to test my water and gave me suggestions and pricing on future water softeners.FYI, Im in the Gold Club, so appointment times may vary if youre not.

Review 51 (2024-08-02 - Rating: 5)
Aaron and Jaxon were such great people and helped answer all of our questions and took really good care of us and our property when they replaced the AC and furnace systems

Review 52 (2024-06-12 - Rating: 5)
Tyler was great! He was very thorough and got our a/c running again quickly. Plus he was extremely knowledgeable and answered all our questions. Thank you!

Review 53 (2024-06-11 - Rating: 5)
Friendly, professional and explained process of maintenance check. Office staff was thorough with advising me of appointment time and expected time that the technician would arrive. Great local company. A plus service.

Review 54 (2024-06-13 - Rating: 5)
Seth was great..very professional, knowledgeable, kind, and polite. I was very pleased with everything that Seth did for me today! I would request his services, again, in the future for my plumbing needs. Thank you Seth!

Review 55 (2024-12-31 - Rating: 5)
Best customer service around!!!!!! Kind, Informative, efficient and they were able to get me in same day. Not once did I feel like they were out to take my money. Thank you so much!!!!

Review 56 (2024-06-10 - Rating: 5)
Kyree Turner, in keeping with Golden Rule’s high standards, did a thorough and professional job. After presenting the quote for the needed repairs, he went above and beyond by requesting an additional discount from his manager. I now have peace of mind in my HVAC system. Outstanding job Kyree!

Review 57 (2024-07-19 - Rating: 5)
John Parkin was friendly, knowledgeable & efficient regarding my plumbing issues today. I would recommend John and Golden Rule.

Review 58 (2024-10-03 - Rating: 5)
Nick was fantastic, patient, thorough, detail oriented, and friendly. You guys have got my business.

Review 59 (2024-09-30 - Rating: 5)
Colton was extremely awesome to work with. I would trust him and this company any day.

Review 60 (2024-06-11 - Rating: 4)
The guy I got was cordial and knew his practice. But the real sunshine is the woman that took my call and worked with me to find a guy to help me out as soon as possible.

Review 61 (2024-07-19 - Rating: 5)
Indoor plumbing for an irrigation system - Royce was great! Very professional and thorough. Quality and organized setup.

Review 62 (2024-06-13 - Rating: 5)
Luke was professional & thorough. He explained the issue, showed pics of the issue & then went over costs & equipment. He completed repairs & provided a thorough check of remaining equipment.

Review 63 (2024-06-13 - Rating: 5)
Bobby stopped out to quote a mini split installation and thoroughly walked me through the options and installation process. Very professional and friendly - the type of service I’ve come to expect from Golden Rule at large

Review 64 (2024-06-11 - Rating: 5)
Tyler Peterson did our annual heating and cooling check up for us. Great job. Gave us some tips on how to help minimize dirt build up in the furnace. Thanks.

Review 65 (2024-06-30 - Rating: 5)
Jordan did a great job getting to the root of the problem with our air unit. Very polite and very knowledgeable and explained everything.

Review 66 (2024-06-06 - Rating: 5)
Kyree Turner did a thorough job tuning up my AC. He went over all areas of my AC system that he worked on and I feel confident my AC will keep me comfortable this summer. Thanks to Kyree and Golden Rule!

Review 67 (2024-06-12 - Rating: 5)
Very fast service. Called at 7 am had someone put by 930 and set up to have a new AC unit installed by 8am the next day. Thats great service

Review 68 (2024-07-12 - Rating: 5)
Excellent experience. Tech was prompt and very professional My problem was pinpointed and repair made in a timely manner as discussed.

Review 69 (2024-07-10 - Rating: 5)
Brian was very knowledgeable and kind! Even my dogs liked him! Definitely would recommend

Review 70 (2024-11-02 - Rating: 5)
Guys were super helpful while testing my heating system, polite, and went the extra mile.

Review 71 (2024-06-11 - Rating: 5)
Called in the evening and left my details and a brief note about the issue I had. I get a call in the morning at 7, telling me someone would be there between 8 and 9. Monte arrives at 9. Looks at the issue, and ALSO notices that the pump in the sump in not working. Gives a quote for both the jobs. Solves the first, which was a leak from the bathroom upstairs into the basement storage room. Very very small but a non-stop trickle. Job Done in two hours. Goes and gets things needed and replaces the old pump with a new one. 4 hours.Jobs done. Man paid. Bara BIng Bara Boom. Great serivice at breakneck speed. That sums up Golden Rule. Highly satisfied.

Review 72 (2024-07-12 - Rating: 5)
The technicians that have been sent to my home have kept me well informed and were the most polite and respectful young men Ive done business with.

Review 73 (2024-10-24 - Rating: 5)
Nick O. came to give me an estimate and also gave me an explanation of everything he would be doing, answering all of my questions. When he arrived to do the work, he was courteous, professional and very respectful of our property. He protected our flooring, wore shoe protectors and did excellent and timely work. He then showed me explained everything he had done and again answered all of my questions. I would hire him and Golden Rule again in a heartbeat. Thank you.

Review 74 (2024-07-09 - Rating: 5)
He was very patient with me as I do not know much about hating or cooling. I was very satisfied with the experience. Nancy N.

Review 75 (2024-10-25 - Rating: 5)
Jaxon was fast and professional changed out the furnace and air in under 7 hours

Review 76 (2024-06-11 - Rating: 5)
Landon was on time and was thorough in explaining potential options of fixing our plumbing problem. Would recommend Golden Rule.

Review 77 (2024-06-08 - Rating: 5)
Michael Allie was great to work with and very friendly. He explained everything that was wrong to my husband and I and was very helpful with finding the right water heater for is

Review 78 (2024-06-07 - Rating: 5)
He did a good job and gave me several options and prices on his service and very professional.

Review 79 (2024-06-05 - Rating: 5)
Kyree was absolutely amazing, took his time explaining everything to me. So professional and informative. Give this guy a raise!!

Review 80 (2024-06-13 - Rating: 5)
Arrived on time. took care of my problem the same day. gave me options for items and work. very happy.

Review 81 (2024-11-13 - Rating: 5)
Excellent service, knowledgeable and great to work with. Thanks, C . Rogers

Review 82 (2024-10-31 - Rating: 5)
He did a great job along with his assistant Austin

Review 83 (2024-10-11 - Rating: 5)
Low pressure non confrontational experience. Just educated and gave us best options to choose from.

Review 84 (2024-06-28 - Rating: 5)
Wonderful friendly service from Lance! Very lovely to meet nice people after moving here!

Review 85 (2024-06-29 - Rating: 5)
Brandon was prompt, respectful and communicated clearly the issue. He showed us the problem and fixed it quickly.

Review 86 (2024-10-10 - Rating: 5)
Very good work and installation. Very pleased with the system. Thanks

Review 87 (2024-06-06 - Rating: 5)
On time and polite. Knowledgeable. He explained thoroughly and made sure I understood everything. Great work.

Review 88 (2024-06-05 - Rating: 5)
As always Golden Rule sent another great employee on our service call. Prompt knowledgeable & professional. Thanks

Review 89 (2024-06-07 - Rating: 5)
Royce was incredibly responsive, knowledgeable, and so helpful with everything we needed! Highly recommend!

Review 90 (2024-06-08 - Rating: 5)
Another awesome employee, Tyler! Explained all my options to solve our electrical issues. Highly recommend

Review 91 (2024-06-06 - Rating: 5)
Luke was awesome. He was very professional about troubleshooting everything. He did great. Thanks Luke.!

Review 92 (2024-06-29 - Rating: 5)
My experience with Holden Rule has always been excellent. Unqualified 10

Review 93 (2024-06-13 - Rating: 5)
Brian provided informative answers to my questions. And he has a very pleasant personality

Review 94 (2024-06-11 - Rating: 5)
Tyler was very friendly and knowledgeable and went above and beyond to get me back up and running!

Review 95 (2024-06-11 - Rating: 5)
Have used Golden Rule for several years. Always great job, good friendly folks...Highly Recommend!!!

Review 96 (2024-06-11 - Rating: 5)
Very professional experience. Our service tech Michael here is Des Moines was very informative about all of our options

Review 97 (2024-06-11 - Rating: 5)
Golden Rule is my go-to for great customer service, fair prices, and quality work.

Review 98 (2024-07-10 - Rating: 5)
Very pleasant and professional. Very thorough on fixing the problem. Great service.

Review 99 (2024-07-09 - Rating: 5)
Very knowledgeable tech who come out to address our concerns. Trust in them for always get it right.

Review 100 (2024-10-17 - Rating: 5)
So helpful and knowledgeable. I really appreciate them.

Review 101 (2024-10-31 - Rating: 5)
Great service, will call again for sure!

Review 102 (2024-06-05 - Rating: 5)
John did a great job fixing my hose faucet and quickly! Very pleased.

Review 103 (2024-10-31 - Rating: 5)
Seemed very thorough and knowledgeable in my heater tune-up. Didnt feel pressured to do anything unnecessary, but was well-informed on what may be needed going forward.

Review 104 (2024-07-20 - Rating: 5)
Jaxon Hancock did a great job! Thank you

Review 105 (2024-08-05 - Rating: 5)
Jaxon Hancock was my tech today. He was very thorough and professional. Did much beyond my expectations, even installed filter I had purchased. Mentioned benefits for veterans that I didn’t anticipate. Did a great job selling your gold program.

Review 106 (2024-09-04 - Rating: 5)
Nick came and worked on my sump pump. He was knowledgeable, courteous, and mindful of the dollars. He did a great job and I appreciate his work. Thank you, Nick!

Review 107 (2024-06-09 - Rating: 5)
Amazing job! Explained the issue and what was done to fix. Just amazing customer service!!!

Review 108 (2024-06-06 - Rating: 5)
Ben did a thorough job cleaning our tankless water heater! Thanks golden rule!

Review 109 (2024-09-24 - Rating: 5)
Great people and service, Jaxon was amazing

Review 110 (2024-07-12 - Rating: 5)
Ben Warner did a great job today. Thanks

Review 111 (2024-07-10 - Rating: 5)
Love Golden Rule - their attention to detail, professionalism, answering of my questions and prices!!!

Review 112 (2024-06-28 - Rating: 5)
John is very friendly and did an excellent job!!

Review 113 (2024-06-29 - Rating: 5)
I have appreciated always the fine service from all your people.

Review 114 (2024-06-12 - Rating: 5)
Cooper was thorough and explained things very well!

Review 115 (2024-12-05 - Rating: 5)
Awesome experience . Aaron was amazing!

Review 116 (2024-07-19 - Rating: 5)
Lance was a great guy and very helpful

Review 117 (2024-06-29 - Rating: 5)
Awesome job and friendly staff got us through our problems.

Review 118 (2024-07-19 - Rating: 5)
Super young man. Very knowledgeable and kind

Review 119 (2024-08-05 - Rating: 5)
Great customer service, trust worthy

Review 120 (2024-06-30 - Rating: 5)
So friendly and helpful in all they do!

Review 121 (2024-08-19 - Rating: 5)
He was very professional and personable.

Review 122 (2024-07-10 - Rating: 5)
Great knowledge of electric service and very helpful

Review 123 (2024-06-08 - Rating: 5)
Adrian was professional, knowledgeable and helpful. He made the effort to ensure parts were available and made a trip to get the parts to ensure he had them before the warehouse closed. Fantastic technician