ServiceMark Heating Cooling & Plumbing

Located in Norristown, Pennsylvania

Address: 900 Adams Ave B, Audubon, PA 19403, United States

Phone: +1 610-337-1465

Rating: 4.9

Services

Online estimates
On-site services
Repair services
Appointment required

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2017-07-27 - Rating: 5)
ServiceMark was great to work with from scheduling my appointment to getting my AC back up and running with cold air blowing in no time. Trevor, who was the technician that completed my repair, was professional and friendly. He put booties on his work shoes prior to walking into the house without me having to ask. Trevor was very thorough when he explained the issue and repair to me. Highly recommend Trevor and ServiceMark. Thank you for your great service!

Review 2 (2018-04-13 - Rating: 5)
Service Mark really did a great job for me from start to finish. The technicians were extremely well-trained pros and they installed a new heater and AC quickly and efficiently. Left the place cleaner than when they arrived, too. I highly recommend.

Review 3 (2019-04-04 - Rating: 5)
I used ServiceMark for my Heater, Air Conditioning and Plumbing (new house for us)... Very thorough and friendly service every time. The kind of service you expect but rarely receive now-a-days... If Nordstrom provided AC/Heating it would be ServiceMark! Good job and as a side note I am notoriously picky on service expectations and these guys have exceeded each time Ive used them.

Review 4 (2019-06-26 - Rating: 5)
I had my air conditioning unit replace on 6/24/19. The crew arrived on time and took great care of our home as they worked in the attic and outside. They were courteous and pleasant to talk to, answering questions when we had them and letting us know what they needed. They were hard workers and finished the job ahead of schedule. I would hire these guys anytime!

Review 5 (2019-03-13 - Rating: 5)
ServiceMark is now owned by Horizon Services (orange trucks). We had the good fortune of having Phil, Joe and Chuck out to do an emergency HVAC installation when our old unit was found to be unusable. What an excellent team! They were on time, came totally prepared, and worked tirelessly to get everything done in one day. Our new furnace required that new intake and exhaust tubing be ran quite a distance through a tight crawlspace- not easy stuff. These guys communicated well to each other and to me, answering any and all questions I threw their way. The completed product is NEATLY installed with attention to detail and with all manner of safety precautions that were not in place previously. Every piece was explained to me. These gentlemen honestly seemed to enjoy their work, and that was evidenced in the job they did. They were pleasant to have in my home, and my new heater and a/c unit are expertly installed.

Review 6 (2019-09-24 - Rating: 5)
Great company that I have been using for probably some 30-40 years. Easy to make an appointment for a time that suits you, they show up on time, and perform service in a very professional manner. I have bought systems from them, including heater. They are very competitive on prices.

Review 7 (2018-03-10 - Rating: 5)
We have had a heating maintenance contract with ServiceMark for years and they are always on time, polite and do a good job. We recently had to replace our boiler and they gave us good information t help us make a quick decision and installed it one day later showing up when promised, completing work in one day and cleaning up after themselves.

Review 8 (2017-11-27 - Rating: 5)
Our technician, Jesse, was very friendly and professional. During our winter heating system tune up he gave us helpful information about our system and made sure everything was running smoothly. He even remembered our daughter from his last visit 2 years ago. We will be happy to call ServiceMark in the future.

Review 9 (2017-06-28 - Rating: 5)
I got the same Serviceman I had gotten previously and, like before, he performed above and beyond my expectations. With great courtesy and professionalism he serviced my cooling system demonstrating his knowledge and attention to detail. I trust him to do the best job possible, and I look forward to having him here again when it is time for my annual heater service.

Review 10 (2016-11-16 - Rating: 5)
I have been using ServiceMark for many years and I continue to be completely satisfied. They have installed and maintained my heating system, cooling system, and hot water system. Their technicians are extremely competent and professional. The company, including the staff, is very responsive to my needs.

Review 11 (2016-09-21 - Rating: 5)
Service has been prompt, courteous and efficient. The technicians have always arrived on time and have done their job well. The call center is also responsive and helpful. Im pleased as can be that my wife chose Service Mark to install and maintain out heating and cooling system. Five star organization.

Review 12 (2018-02-18 - Rating: 5)
I just want to say how grateful I am for quick, knowledgeable and courteous service for repairs on my heater. Both Bob and Chris did a great job. I am definitely going to look into a maintenance plan. Many thanks for good advice.

Review 13 (2018-03-21 - Rating: 5)
Service always prompt & efficient. Josh McFarland & Kevin Carson are my favorites. It is always a pleasure to see them. Receptionists on phone do an excellent job as well. I would never consider calling any other company.

Review 14 (2019-04-11 - Rating: 5)
We have used ServiceMark ever since it was Sherwood in Wyndmoor in 1970. In 45 years, we have found them to be honest, prompt, dependable, available, pleasant, courteous and capable. They come when called, come when they say, and are always able to fix the problem, usually on the first visit. We get the twice yearly maintenance to avoid problems and it works. We intend to stay with them as long as they are around.

Review 15 (2019-07-29 - Rating: 5)
Jerry Jones was excellent. He listed the various options to replacement my leaking outdoor faucet. The one we chose was difficult but the most aesthetically pleasing. He worked diligently to remove a very old faucet from a stone sided house and cemented the new faucet in perfectly blending with the existing stonework. Thank You, for an excellent job.

Review 16 (2017-11-13 - Rating: 5)
My experience with Service Mark was outstanding from the beginning (checking 4 furnaces; needed to replace one, so met with estimator: then installation of the new heater) to the end! I could not recommend Service Mark more highly!Barbara

Review 17 (2017-02-17 - Rating: 5)
Office staff are helpful and personable.Technicians are friendly, knowledgeable, courteous, and respectful of our home. ServiceMark stands behind its work and honors its commitments to get the job done right. We have been customers for over 15 years and are very satisfied.

Review 18 (2018-08-26 - Rating: 5)
We have always enjoyed prompt and efficient service from ServiceMark. Installations of new furnace and A/C were handled efficiency and have functioned perfectly. We are very pleased and confident with the equipment and the service.

Review 19 (2018-04-30 - Rating: 5)
On 04/21/18 I had my air conditioner serviced by Bill Nitsche he was very professional, thorough and informative. 5 stars to Bill. He did a great job. He is an asset to youre company.

Review 20 (2017-09-17 - Rating: 5)
In my experience over a number of years, ServiceMark service personnel have been prompt, considerate and courteous and have serviced my heater and air conditioner efficiently and unobtrusively when they are performing their checks on both. I would definitely recommend ServiceMark to a friend or neighbor.

Review 21 (2018-03-21 - Rating: 5)
I have used ServiceMark for nearly 25 years to both service and replace my heat pump. They are friendly, reliable, show up on time, and get the job done. I have been very satisfied and recommend the company.

Review 22 (2017-08-21 - Rating: 5)
Urgent visit request due to AC malfunction. Jessie (Tech #39088) arrived soon after his call alerting me that he was on his way. He was knowledgable, efficient, and wonderfully courteous. Spend a considerable amount of time fixing a series of problems. Outstanding service from a superb technician.

Review 23 (2019-05-02 - Rating: 5)
Jesse was very thorough and very knowledgeable. As always Service Mark/Horizon provides excellent service. I am very happy to be a customer and have been one for 17 years.

Review 24 (2017-01-02 - Rating: 5)
I am very, very satisfied with my service. I have been using Service Mark for several years. I use Josh McFarlane ( #040668) to work on my system, and I wait until he has time time to see me and my system.

Review 25 (2016-07-08 - Rating: 5)
I had a service call 2 hours after asking for help, and a salesman who came the next day, on Sunday, to set up replacing my failed air conditioner. Ive had similar experiences for years -- they are The Best!!

Review 26 (2019-06-25 - Rating: 5)
I had a recent AC installation from Horizon/ServiceMark. They did an excellent job! Daniel and Kyree were very thorough and showed me how everything works at the end.

Review 27 (2015-06-27 - Rating: 4)
The initial individual (Dan) who I was dealing with just gave me a run around-didnt return calls,didmt call me back when he said he would...I then talked to his supervisor who told me immediately when my unit would be installed and was very professional. The men who came to do the job were efficient and helpful.

Review 28 (2015-12-09 - Rating: 4)
Heat not working reliably and a houseful of company.saturday morning scheduled appt moved to saturday afternoon b/c one tech was out that day. Jesse came and replaced thermostat- explained everything. checked everything. happy and warm again. id say i like it a lot. love is really best reserved for other things.

Review 29 (2016-11-14 - Rating: 5)
Excellent. I have had Greg for the past 3 years servicing my heating and air conditioning equipment. He is always professional, courteous, friendly and competent.

Review 30 (2017-02-14 - Rating: 5)
Work is of excellent quality.When I asked for pricing for 2 different projects (on different occasions with different salesmen), they told me that I did not need what I thought I did. It saved me thousands of dollars in unnecessary repairs and replacements.

Review 31 (2019-09-12 - Rating: 4)
This company was recently taken over by Horizon. They do good work but the major change is the price to the consumer. They are reasonable for yearly inspections, but their product is too expensive.

Review 32 (2016-10-23 - Rating: 5)
Have been customer for 20 plus years. But I do shop for major items...Furnace, AC, and Hot Water heater replacement .....SM has done all. Price and service always beats Competition ..

Review 33 (2014-12-13 - Rating: 5)
I was able to get an appointment right away to service my AC. Pricing is straightforward. Timely professional service. I would definitely use this company again.

Review 34 (2021-04-09 - Rating: 5)
From making a last minute appointment, to doing a complete and thorough job AND save me money, showing me how to improve my system and save money doing it, I had a terrific experience with Horizon in general and the technician, Richard Dow.

Review 35 (2019-04-17 - Rating: 5)
Perfect installation. The team was very detail-oriented and everything was perfectly done. They were all extremely knowledgeable about all parts of the system and were able to explain everything about the operation of it very understandably. Real craftsmen.

Review 36 (2015-07-15 - Rating: 5)
Jesse Hoban was great...he explained everything so that I could relay the information to my husband...he did a wonderful job servicing our air conditioner...very courteous and very nice gentlemen !! Thank You !!!!

Review 37 (2017-06-07 - Rating: 5)
Chris was excellent. After completing checks he reset the thermostat and answered various questions we had. He is pleasant and helpful.

Review 38 (2016-07-18 - Rating: 5)
The ServiceMark technicians always do a super job. They are prompt, efficient and courteous. I recommend them highly.James F. Scharnberg

Review 39 (2016-10-27 - Rating: 5)
Great company to have for heating and cooling. Installed my heater and AC and still service them both! Highly recommend!

Review 40 (2017-06-10 - Rating: 5)
Always great service, and on time. I am a senior , and I have been a customer for 19 years because the do good work, and treat me fair.

Review 41 (2017-03-25 - Rating: 5)
We forgot to renew our service contract. The company called me to remind us and also to schedule a service time. Everything was handled in a very professional way.

Review 42 (2019-05-11 - Rating: 5)
Excellent experience with installation of new central air conditioner. The team was experienced, neat and a pleasure to work with.

Review 43 (2019-06-01 - Rating: 5)
Steven Shay is an excellent service technician.: knowledgeable, courteous and respectful of our AC-heating needs

Review 44 (2016-11-09 - Rating: 4)
Came for routine servicing of our AC and then heater. On time, very courteous and friendly. And quick!

Review 45 (2018-01-25 - Rating: 5)
Excellent company. They have responded very quickly when my water heater broke even during out of hours.

Review 46 (2017-01-30 - Rating: 5)
We received the best possible service by the technicians. Great Quality Service!Sandi and Ed of Blue Bell

Review 47 (2019-05-17 - Rating: 5)
Daniel and Kyree were very professional and explained the new HVAC system to our satisfaction.

Review 48 (2017-07-12 - Rating: 5)
We always have a great experience when dealing with Service Mark be it the customer service reps or the technicians. You will never go wrong with Service Mark!

Review 49 (2017-05-29 - Rating: 5)
We have used Service Mark for many years, and have always been pleased with their service, courtesy and honesty.

Review 50 (2016-04-09 - Rating: 5)
I called when I saw steam come out from my heater, the lady received my call explained to me that it is de-froze process and no issue. What a nice help!

Review 51 (2019-10-03 - Rating: 5)
Jordan provided excellent service and knowledgeable information regarding the servicing of our heating and air conditioning system.

Review 52 (2018-05-02 - Rating: 5)
The service technician arrived on time, was professional friendly and knowledgeable. Did an excellent job

Review 53 (2016-12-20 - Rating: 5)
Servicemarks customer service and emergency repair team is beyond compare! We highly recommend buying their products and service contracts!

Review 54 (2019-07-03 - Rating: 5)
Jeffrey was professional, let me know when he was coming. Showed up and let me know what the issues were and what my options were.

Review 55 (2018-03-06 - Rating: 5)
The service tech was on time, polite and explained everything he checked on my heater.

Review 56 (2019-07-02 - Rating: 5)
Bernard is very professional. He has excellent insight to solve a problem and recommends solutions.

Review 57 (2016-11-22 - Rating: 5)
Their service people are fantastic Completeyknowledgeable and super friendly. Its like having a friend working for you.

Review 58 (2016-12-11 - Rating: 5)
Installed new system. Good price, smooth installation. Great experience. Highly recommended.

Review 59 (2017-01-18 - Rating: 5)
Ive relied on Service Mark to live up to their guarantees, and be there right away - nights, weekends, whatever.

Review 60 (2018-01-30 - Rating: 5)
All of the workers were friendly and knowledgeable, plus they worked very quickly.

Review 61 (2017-01-11 - Rating: 5)
Service mark is an excellent company and is very reliable.Sincerely,Cortright Wetherill

Review 62 (2017-10-21 - Rating: 5)
I have always been happy with ServiceMarks people and there work

Review 63 (2015-06-17 - Rating: 5)
My AC broke down over the weekend and ServiceMark came right out. Love these guys.

Review 64 (2019-05-16 - Rating: 5)
David was prompt, courteous, and very knowledgeable; all my questions were answered.

Review 65 (2019-03-29 - Rating: 5)
Arrived on time and did everything that had to be done. Prompt, reliable service.

Review 66 (2015-06-28 - Rating: 5)
Service Mark provided prompt courteous service. It is a pleasure to work with them.

Review 67 (2019-08-07 - Rating: 5)
Oscar is ageat technician. He know what to look for and rapidly solves the issues.

Review 68 (2017-10-16 - Rating: 5)
Excellent service. I can happily recommend this company.

Review 69 (2017-12-30 - Rating: 5)
We have been so pleased with your service we finally bought a service contract, it has paid for itself already!these workers were top notch! from start to finish they were hard working, respectful and i have already recommended their services to some friends. i would never do that unless i was 100 percent sure that they would be completely satisfied. thank you!

Review 70 (2019-10-24 - Rating: 5)
Rich was wonderful! Based on the location, I thought there was a problem with the heating duct but he quickly figured out that it was a plumbing v. heating problem. He called to arrange for a plumber to come the next day and said that he would personally brief him. He also volunteered to do our heating maintenance for us while he was there, even though my scheduled appt was not until November. He is the best!

Review 71 (2017-10-03 - Rating: 5)
Servicemark is one of my favorite service companies. We moved here over 3 years ago and have used them from the start. No matter who comes to service my heating/ac or fix a plumbing issue, I am 100% satisfied. They are professional, courteous and my favorite thing about them, they are nice, down to earth people who care about what they do and how they treat people. I feel like they are looking out for me. If I have any questions, I call and someone takes care of it. Great company, great service, great people!

Review 72 (2019-04-23 - Rating: 5)
Ben and Ben did a great job installing my new system

Review 73 (2018-03-14 - Rating: 5)
Ive been dealing with Service Mark for over 15 years. I love that they operate 24 hours a day. All the service people that I have in encountered have always been professional and take their time performing their task. I highly recommend to anyone whos looking for a heating and plumbing service.

Review 74 (2015-08-27 - Rating: 5)
My elderly mother learned of a lung condition and the necessity of making sure her air quality was as good as possible. I worked with Bob M. to review her systems. Trevor was the technician to go over everything. I was extremely pleased with their prompt and thorough service. Dan did an excellent job cleaning her vents. I was very pleased with the professionalism and quality of this service.

Review 75 (2018-07-11 - Rating: 5)
Service Mark is simply the best HVAC company you could use. They sell and install, and their service is professional and prompt. In this last extreme heatwave the air conditioner at my 98 year old Mom’s house failed and they were there to fix it in about 14 hours, which given the circumstances, was really great. They go the extra mile and do it right. Don’t be fooled by people who advertise on TV, and use wearing shoe coverings, as their main selling point. Just call Service Mark and the job is done. They also offer great service plans at fair prices.

Review 76 (2015-12-14 - Rating: 5)
I have nothing but the best experiences with this company. I have two service contracts--one for heat and one for cooling. They come out for the heater 2-3 times a year for me--sometimes less sometimes more. I have a really old furnace and something always goes wrong with it. Yet they gladly replace a part here and there. They keep it humming. Never do they pressure me to get a new unit. They come out in the middle of the night, in the morning, afternoon. You call and they come--smiling. Always professional. They even put booties on their shoes when they enter the home. 12 years now Ive used them. Just the best. If I do get a new furnace--and I will someday-- they would get the job no question.

Review 77 (2018-04-12 - Rating: 5)
Great company and very reliable. I would use Service Mark again in future. Heater and A.C. were installed to perfection. My utility bill is so much cheaper since I purchased a new heater and central A.C. unit.

Review 78 (2019-05-07 - Rating: 5)
From start to finish, the ServiceMark/Horizon Services team provided expert service. I trusted Brians diagnosis of my existing central air unit and he got the ball rolling. I am confident that the pricing of the new central air system was fair and honest. The consultant Jim Cleary reall worked hard to win my trust. The 3 technicians that installed the unit were clean, professional and efficient. A very satisfied customer right here. I am recommending this company very highly.

Review 79 (2017-08-03 - Rating: 5)
Prompt, knowledgable, pro-active. Great to work with, especially Jesse.

Review 80 (2019-03-20 - Rating: 5)
Great work from Horizon! Will definitely use their services again. From troubleshooting, to sales, to installation, we couldnt be more pleased.

Review 81 (2019-10-20 - Rating: 5)
Excellent from start to finish.7 hours for complete replacement of heating and AC systems.Beautiful workmanship and WIFI integration. Perfect cleanup.

Review 82 (2017-08-10 - Rating: 5)
My technician, Jesse, arrived on time. He remembered being here before. I asked him to check my dryer vent for me, and he was happy to do so. I was thoroughly satisfied with the service Jesse provided. Jesse was courtious and thorough.

Review 83 (2017-08-15 - Rating: 5)
This is an AC service company you can trust. My newly installed AC does not hold temperature well. The contractor cannot fix the problem. We found SeviceMark by google. They fixed the problem in couple of hours after my phone call. Reasonable price and quality work. I will call then next time if needed and recommend to my friends.

Review 84 (2019-06-15 - Rating: 5)
These technicians did a great job on installing my heater and air conditioner. They explained everything about the operation Of the units and answered all my questions and made sure I unstood the operatioin of the units. I would recommend them without reservations.

Review 85 (2019-03-01 - Rating: 5)
My Servicemark/Horizon crew of Daniel, Kyree and Matt were very competent, personable and knowledgeable about the HVAC equipment they installed at our home this week. I highly recommend this company for its professional, reasonable prices and customer-friendly approach. I have been a customer for more than 30 years of Haley-Sherwood, Servicemark, and Horizon.