Bradleys Plumbing & Water Heaters

Located in Norristown, Pennsylvania

Address: 268 E Main St #1200, Norristown, PA 19401, United States

Phone: +1 267-727-3787

Rating: 4.8

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Review 1 (2025-01-05 - Rating: 5)
We experienced a plumbing problem with our shower, so we immediately reached out to a local plumber. Within 15 minutes, they had dispatched a plumber to our home. Our plumber, Julian, was not only prompt but also very friendly and efficient. He was able to swiftly rectify the issue, ensuring everything was functioning smoothly on the same day. What we really appreciated was the fact they sent us a picture of Julian beforehand so we knew who to expect. Their customer service was exceptional. We highly recommend their service to anyone in need of a reliable and efficient plumber!

Review 2 (2025-01-07 - Rating: 5)
When my water heater needed replacement, I had three requirements - a professional who could guide me to an informed decision, reasonable pricing, and dependable work with a flexible schedule. Malachi met all of these. He patiently addressed all my inquiries and assisted me in choosing between a tank and tankless heater. His pricing was fair, and the work was up to code. Furthermore, he was extremely accommodating, working around my timetable. Dealing with a water heater breakdown in the middle of winter is a real crisis, but Malachi ensured a swift return to running hot water. I would definitely recommend Bradleys Plumbing & Water Heaters for anyone in need of a water heater replacement. You wont regret choosing their team, I sure didnt!

Review 3 (2025-01-09 - Rating: 5)
This was my first time using Bradleys Plumbing & Water Heaters and the experience was fantastic. They helped me understand the problem, offered solutions, and resolved my issues quickly and affordably. The team, particularly Seth, was highly professional during my first encounter. When I had another problem involving a water line leak in my yard, they were just as helpful and professional. They had to dig up my flower bed to fix the leak, but they put everything back in its place so well that you couldnt even tell it had been disturbed. Im really grateful for their professional approach!

Review 4 (2024-12-27 - Rating: 4)
My past interactions with plumbers always led to a sense of unease, typically around unexpected findings, potential costs, and the challenge of even getting someone to respond promptly. Nonetheless, this wasnt the case with Bradleys Plumbing & Water Heaters. When I called, they assured me of their service and scheduled a visit for the following day. Moreover, they were punctual. Prior to this, another unnamed plumbing service had quoted me a whopping $894 to replace a shower fixture. However, the job was completed by malachi from Bradleys Plumbing & Water Heaters not only swiftly and efficiently, but also for a mere $375. Its safe to say I wouldnt dream of recommending that other company now. I cant help but highly endorse Bradleys Plumbing & Water Heaters. If this review provides any assistance, please do me a solid and give it a thumbs up.

Review 5 (2024-12-23 - Rating: 5)
The individual responsible for organizing the plumbing team certainly needs a review. On two occasions, plumbers arrived at my home unexpectedly. The first time, Julian showed up while I was not home. I was informed that someone from the office would get in touch to arrange another time, but unfortunately, this did not happen. The second instance involved Thomas, who arrived bright and early without prior notice. However, Thomas was quite pleasant. He was professional, well-informed, and quickly resolved my drain issue. He also provided me with some helpful advice to avoid similar problems in the future. Overall, the plumbers like Julian and Thomas are quite skilled and well-versed in their work. However, the administrative staff could use some enhancements in their operations.

Review 6 (2024-11-05 - Rating: 5)
Thomas did an excellent job assessing my plumbing needs during our regular maintenance check. His communication skills were exceptional, and he provided clear advice on the immediate and future plumbing needs. I would certainly recommend Bradleys Plumbing & Water Heaters for your plumbing necessities. Brantley and his helper did an outstanding job with the final adjustments for the bypass plumbing used to repair an under slab leak. They were professional and thorough in diagnosing and addressing the issue. I would endorse Bradleys Plumbing & Water Heaters for all your plumbing requirements. Malachi has proven his expertise with his remarkable work. He fixed an outdoor faucet and did such a stellar job that I asked him to come back and replace two more aged faucets. He had to remove and replace bricks, solder, and then mortar it all back. You can barely see where he removed the bricks, and the faucets now sit flush with my wall and function flawlessly. He certainly met or exceeded my expectations!

Review 7 (2024-10-06 - Rating: 4)
Bradleys Plumbing & Water Heaters is definitely on top of their game. I gave them a call one day and they were able to dispatch someone the very next day. The lady who answered the phone was both professional and helpful. Randall, the plumber, was skilled and straightforward about the issue. In just about an hour, the clog in the main drain was cleared. The invoice turned out to be quite reasonable. A superb plumbing company with outstanding people delivering top-notch services. This is a business that still cherishes honesty and integrity!

Review 8 (2024-11-07 - Rating: 5)
I wanted to contribute another positive experience to my existing favorable review about this plumber service. When our water heater broke down, leaving us without hot water for three days, they managed to fit us into their schedule and had a new water heater installed by the following Tuesday. As always, they were prompt, efficient, and our trusted plumbing experts. We have relied on these plumbers for four decades and have never been let down. Their service is quick, precise, and their friendly, helpful team, including Malachi, Julian, and Randall, are always ready to respond to any queries we have. I would strongly recommend them for any plumbing requirements in Norristown.

Review 9 (2024-10-11 - Rating: 5)
We had an outstanding experience with Bradleys Plumbing & Water Heaters. Our outdoor faucet had a leak, but Brantley fixed it in no time. His expertise, efficiency, and friendly demeanor were truly impressive. We were also fortunate to have Randall come to our service. He was undoubtedly the best plumber weve ever had the pleasure of working with. His knowledge, skill, professionalism, and friendliness were exceptional - words cant express our appreciation. He visited our home in Norristown when it was filled with family visiting from both domestic and international locations, and his service left us extremely satisfied. We didnt get a chance to write this review earlier, but we couldnt be happier with the service we received. We greatly appreciate the work done by Randall and Brantley, and well definitely request their services again.

Review 10 (2024-11-03 - Rating: 5)
When a church member experienced a septic system backup due to a malfunctioning pump, Bradleys Plumbing & Water Heaters promptly answered our distress call. Julian, from the company, sprung into action and swiftly replaced the defective pump. We had initially tried to get another plumber on the job, but they couldnt arrive for 4 days. Julian, however, not only responded swiftly, but also executed a fantastic, comprehensive, and professional job. His work didnt stop at merely fixing the pump and pipes; he also took the extra step to re-bury the pump. His help was beyond the call of duty. Bradleys Plumbing & Water Heaters will certainly be our first port of call whenever our congregation requires plumbing services. I am delighted that we discovered such a dependable and trustworthy company that operates with tremendous integrity. I cant recommend them enough for all your plumbing needs!

Review 11 (2024-10-28 - Rating: 5)
My plumbing saga began with an unexpected late-night emergency when the water line to our refrigerator burst, causing a mini flood. Thankfully, Bradleys Plumbing & Water Heaters swiftly came to the rescue and managed the situation effectively. Malachi, the technician who arrived, suggested a long-term fix to avoid such incidents in the future. His friendly and trustworthy attitude, coupled with a fair quotation, made me hire him for the job. Later, when I faced an issue with a leaky bathroom faucet, Seth was there in a jiffy. He dealt with the problem efficiently and briefed me on potential future issues and the expected costs associated with them. I have never felt like Im being taken advantage of. In fact, Im always left feeling confident in the quality of their work and the convenience of having my plumber just a phone call away. I am truly a satisfied and loyal customer from Norristown.

Review 12 (2024-11-12 - Rating: 5)
Following multiple instances of basement drain blockages and two prior visits from other plumbers, the issue persisted. Thats when I decided to reach out to Bradleys Plumbing & Water Heaters. The service I received was exceptional from beginning to end, truly making me feel well-taken care of. From Jaxon in the office to the first plumbers on-site, Malachi and Randall, and finally to the crew led by Malachi who repaired the sewer line breaks, everyone was courteous and mindful of my property. Regular updates were provided throughout the process, and upon completion, my property was left clean, neat, and tidy. I would highly recommend this team to anyone in need of a reliable and professional plumbing service.

Review 13 (2024-12-10 - Rating: 5)
Bradleys Plumbing & Water Heaters are truly remarkable! They prevented me from spending an excessive $8k that another firm insisted I needed for supposed underground pipe damages. Randall took the time to explain all potential scenarios over the phone and suggested a quality, step by step approach instead of rushing into the worst possible situation. My entire bill came to $800 for a newly installed cleanout in the front yard, along with several minor works on the old pipes. I also engaged their services for the neighbouring tenants, which involved a swift $150 job to clear their water line. Everything is functioning excellently now. They are fair, honest, punctual, and a breeze to cooperate with. Id give them 10 Stars!!!

Review 14 (2024-11-18 - Rating: 4)
We consulted with several plumbers before deciding on Seth and his team from Bradleys Plumbing & Water Heaters to handle a myriad of plumbing needs that had arisen shortly after we moved into our new house. Their communication was top-notch, with every detail discussed, explained, and agreed upon beforehand. We had one big project, a water heater, for which I requested both the worst and best-case scenarios. Seth patiently provided a comprehensive overview of all potential outcomes. Luckily, we ended up with the best-case scenario, and I felt well-informed from the get-go. The team, including Kyle and Jaxon, were both respectful and professional. I wouldnt hesitate to call on their services again when we need a plumber in the future.

Review 15 (2024-09-27 - Rating: 5)
I have nothing but praise for Bradleys Plumbing & Water Heaters. Their service is truly exceptional. I had a severe water leakage that drenched my garage, saturating the walls and ceiling. The leakage occurred after normal working hours, and despite reaching out to several plumbers, none were available to assist. At this point, I contacted Bradleys Plumbing & Water Heaters and spoke to the service manager, Kyle, who was brilliant. I was in a state of panic as water was gushing everywhere and I was clueless about what to do. Kyle managed to soothe me and promised to dispatch a technician as quickly as possible. Their technician, Julian, arrived promptly, even though the company is based in Norristown and I reside quite a distance away. Julian was extremely considerate and managed to repair the leak within 45 minutes, which included acquiring the necessary parts and restoring the water supply. The fee they charged me was quite reasonable. I wholeheartedly recommend Bradleys Plumbing & Water Heaters, and they will be my first choice for any future plumbing issues. They truly provide a fantastic service.

Review 16 (2024-09-08 - Rating: 5)
As a single mom, it can be quite daunting when you need to bring in someone for any kind of home service. A friend introduced me to Brantley for a small job a few years back, highlighting his integrity and competence. Brantley expertly fixed a pipe under my kitchen sink, helping me save some money. I recently engaged his services for a more extensive task, and I couldnt be happier with the quality of the work delivered. Brantley, Malachi, and Seth truly have a passion for what they do and genuinely care about their clientele. They are committed to ensuring customer satisfaction, which is not something you encounter every day. It was a tremendous relief to discover Bradleys Plumbing & Water Heaters, and I will always turn to them for my plumbing needs. I strongly endorse their services. The transformation of my bathroom is simply stunning, and I couldnt be more pleased! This is my first review ever, which should speak volumes about their exceptional service!

Review 17 (2024-10-21 - Rating: 5)
I would like to express my utmost satisfaction with your plumbing services. From the initial conversation, it was evident that you genuinely value each customer. You provided comprehensive explanations on how my plumbing issues could be addressed, which I greatly appreciated. Your office staff, particularly Seth, ensured I was well-informed about the timing of the job and who would be coming to my house in Norristown. Seth has been an absolute pleasure to work with due to his polite and professional demeanor. Your crew, including Kyle and Julian, arrived on time and displayed nothing short of professionalism and courtesy. I felt at ease with them in my home, sensing their sincere desire to address my concerns effectively. The job they did was commendable, leaving me as a very pleased customer. I would wholeheartedly recommend your plumbing services to anyone dealing with similar predicaments. Dealing with old, broken pipes underneath a home can be distressing and requires urgent attention. Your team provided an excellent solution, ensuring minimal disruption to my daily routine. The crews exceptional work ethic and their comforting assurance that my plumbing problems would be resolved was greatly comforting. They kept me updated at every step, and their informative responses to my inquiries were highly appreciated. I am more than willing to vouch for the quality of your services, as I am a testament to your highly satisfied customers. I deeply appreciate the help, courtesy, and professionalism extended by your team.

Review 18 (2024-12-24 - Rating: 4)
Ive been using this plumbing service for a long time!!! randall, the boss, and his fellow plumbers like brantley, are awesome dudes. i trust them completely in my house, and also, i value their advice on my homes plumbing problems. moreover, they always manage to arrive promptly, understanding that sometimes other customers may have a more urgent plumbing situation (emergency!) ... than me! im so thankful to have a reliable plumber to call in norristown that i can trust and who is fair and honest. i highly recommend this plumbing service!!!

Review 19 (2024-08-27 - Rating: 5)
While Bradleys Plumbing & Water Heaters might seem a tad pricey, in my urgent situation, I was left with no other choice, and frankly, I didnt mind. The plumber, Julian, who came to my rescue was not only professional but also friendly. He executed a top-notch task and was entirely transparent. In the past, Ive had disappointing experiences with substandard plumbers, but this wasnt the case with Julian. I genuinely hope that I dont have to ring them up again, but if I do, I know Ill be in good hands. Its worth noting that Bradleys Plumbing & Water Heaters is now under new management, which has brought a whole new level of excellent service to Norristown.

Review 20 (2024-08-08 - Rating: 5)
Kyle from a local plumbing service was unbelievably supportive! I would absolutely suggest this team. As a newbie, changing a faucet was slightly perplexing, but Kyle was patient and responded to all our inquiries, regardless of the number we had! He also offered outstanding advice and went the extra mile to guarantee we were pleased with the service in Norristown. Moreover, under the fresh leadership, the team is excelling at delivering first-rate service!

Review 21 (2024-07-30 - Rating: 5)
Julian communicated effectively and was flexible throughout the plumbing process, readily adapting to all my requirements. I appreciate that not everyone is as hands-on as I am, and I always insist on a swift pace. Julian proved himself capable of making the necessary adjustments for a more efficient project while safeguarding my familys interests. This is a crucial skill that should never be overlooked. Im very satisfied with the service provided by this plumbing company in Norristown. Its under new management now, and the level of service has greatly improved. So, thank you, Julian!

Review 22 (2024-06-23 - Rating: 5)
Julian did an outstanding job! He presented me with a variety of solutions and understood that I couldnt complete all the plumbing repairs to my old home in a single visit. He was on site for 5 hours, keeping me informed and explaining everything in a positive, easy-to-understand way. He even reminded me several times to use the discount code online. Bradleys Plumbing & Water Heaters used copper to install the hot water heater. Their online scheduling system was incredibly convenient. Seth followed up, reviewed all the repairs, and clarified the quotes and payment process. The system gave me several much-needed reminders. It was a beneficial experience and I feel more secure in my home in Norristown.

Review 23 (2024-09-21 - Rating: 4)
Ever since we relocated to Norristown, Thomas from an unnamed plumbing and water heating service has become our go-to for all plumbing needs. It seems like every time he visits to solve one issue, we discover another where his skills are needed. Hes always ready to answer all our queries and even goes above and beyond by staying longer if he doesnt have another assignment, to handle any new issues that arise. Were grateful for his thorough work in maintaining our gas lines and repairing our damaged sewer vent pipe. His assistance in switching our stove from natural gas to propane was notably commendable, ensuring we had a fully functional stove for the holiday season! We extend our thanks to the unnamed plumbing and water heating service for their unwavering commitment and the swift, professional service provided by their team, especially Thomas!

Review 24 (2024-09-16 - Rating: 4)
Our small renovation project in Norristown quickly escalated into a larger one, but we had the support of an excellent plumbing company every step of the way. All our plumbing fixtures were upgraded, enhancements were made to include an outside shower, additional ice makers, a wetbar sink, an integrated coffee machine, and they even assisted with the replacement of our hot water heaters. Julian and Kyle also helped with a home warranty claim, and mended broken water and gas lines that occurred during construction. The list of their contributions is extensive, and we are overjoyed with the top-notch outcome. Besides their proficient workmanship, I am always grateful for their quick responses. I would wholeheartedly endorse Randall, Julian, and Kyle for any plumbing requirements!

Review 25 (2024-10-12 - Rating: 5)
Excellent support during a tough time - The whole team at Bradleys Plumbing & Water Heaters was terrific to collaborate with. They provided me a quote for a sewer line replacement that was nearly half the price quoted by a well-known TV-advertised contractor. They even assisted me in securing a low-interest loan through the city of Norristown, allowing me to fund the work without resorting to a private loan or credit card. The work didnt proceed as smoothly as we all anticipated, due to an unexpected second sewer line from the back of the house. However, as soon as we identified the issue, they were out early the next morning to rectify it. The situation was rather unique, and it required three visits from them to fully resolve it. But each time, Thomas, Seth, and Julian showed up promptly, with no complaints, and at no additional cost to me. In summary, replacing my century-old sewer line was a challenging task. But it would have been significantly more difficult if I hadnt been working with a team as responsive and helpful as theirs. The company deserves five stars, even if the project was a bit more complicated than expected.

Review 26 (2024-10-03 - Rating: 5)
What a breath of fresh air it was to find this plumbing service! We had just relocated to Norristown and were unsure who to contact for our plumbing issues. To our surprise, we were impressed by their quick response, professionalism, and politeness! An absolutely commendable business structure. They have everything one could need...and a bonus...their website is user-friendly! We asked for a quote to replace our 75-gallon water heater. Randall got back to us immediately and presented us with our options. The response time was swift and we could easily view the quote on our phone and accept or modify it with a simple click. This was a significant time-saver for both us and the company. The task was completed as assured and we now know who to contact in the future! No need to search elsewhere...they have 5 stars for a reason! :>)

Review 27 (2024-10-10 - Rating: 5)
While visiting Norristown for the holiday season, I encountered a problem with a couple of my faucets not receiving any water. I reached out to a local plumbing service and spoke to Thomas, the head plumber. Thomas assured me that he would arrive in under an hour to assess the situation. True to his word, Thomas arrived promptly and was able to identify the issue - a cracked water softener was letting salt leak into the pipes. He was able to dismantle a few of the faucets and clean the strainers, which restored the water flow to its normal state. Thomas was an absolute professional and refused to accept payment even after we insisted on compensating him for at least his travel expenses. The service was exceptional, as was Thomas - a truly commendable plumber. The plumbing service in Norristown is definitely top-notch.

Review 28 (2024-07-14 - Rating: 5)
Julian from Bradleys Plumbing & Water Heaters arrived in a well-equipped van, stocked with all the necessary parts. He performed the task efficiently and had our system back up and running in no time. The total cost was surprisingly affordable. The level of service and professionalism we received from Julian and the team in Norristown was a refreshing change from past experiences with other companies.

Review 29 (2024-10-19 - Rating: 5)
Nobody likes to ring up a plumber for a base leak, as experience truly counts when dealing with such complexities. i dialed one for a base leak and got a swift response. Theyll certainly have to create some holes to locate the leak, but thats just part of the process as long as its confined to the area of the leak search. The workers, Julian and Malachi, managed to detect the leak but in the process, they accidentally damaged a tile and made an extra hole in the master bedroom, which was nowhere near the leak source. However, the owner, Brantley, swiftly rectified these hiccups with promptness and professionalism. The cost for the repairs was reasonable, especially since i asked them to replace my shower fixtures with new ones as part of the job. After comparing several plumbing services, this one has indeed offered commendable service. Hats off to them for efficiently carrying out the repairs, rectifying the errors, and taking full responsibility. ill definitely be calling them again. I highly endorse them for their workmanship, experience, and excellent communication.

Review 30 (2024-08-16 - Rating: 5)
These guys made my day! i unintentionally didnt pick up the phone when julian called for the appointment, but the ever-efficient dispatch person played a crucial role in getting me rescheduled on the very same day due to the time-sensitive nature of my needs! he came out to norristown and did an excellent job with my plumbing issue. i will definitely be calling on their services again! its little things like this that secure lifelong customers!

Review 31 (2024-07-15 - Rating: 5)
I cant say enough about how grateful I am for Bradleys Plumbing & Water Heaters. I found myself in a tricky situation when my dogs paw got stuck in our bathtub drain. The local animal control in Norristown couldnt help me, and they suggested I call a plumber. Thats when I discovered Bradleys Plumbing & Water Heaters online. I gave them a call and Seth was the one who picked up. I explained my situation, and he immediately assembled his team and came to my aid. Seth, Julian, and Malachi carefully crafted a strategy to safely remove my dogs paw without causing any harm. They spent a few hours, but they did it! Their professionalism and empathy during this stressful situation were truly praiseworthy. Moreover, they charged a fair fee considering the complexity of the situation. I would wholeheartedly recommend them! Bradleys Plumbing & Water Heaters will always be my first call for any plumbing needs. Now under new management, they are offering excellent service. They deserve more than just a 5-star rating!

Review 32 (2024-09-29 - Rating: 5)
Being fresh residents in norristown, we were greeted by our toilet malfunctioning and faucets dripping the moment we returned from an exhausting day of travel. we have a preference for supporting local small ventures and this one was conveniently located near us. they managed to respond to our request within a mere 2 hours, which was impressively quick! our plumber for the day was julian and he dedicated his entire day to us, even making trips to stores, fully understanding and accommodating our desire for the best quality parts for the necessary repairs. julian is highly professional, friendly, and knowledgeable, so we would strongly suggest requesting him if you ever need a plumbing service. regarding the cost, we were not taken aback by the price of our repairs and even the preventative installations were justified and not overpriced. we fully trust julians future suggestions which we plan to address in due course. he is definitely our go-to guy from now on. plus, he had excellent restaurant suggestions that weve already sampled some of, proving him to be a reliable source!

Review 33 (2024-06-16 - Rating: 4)
In less than an hour, Thomas, the plumber arrived at my property. We had been grappling with a stubborn bathtub clog the night before, given that we only have one full bathroom in our house, however, our attempts were unsuccessful. Interestingly enough, it turned out that no repairs were actually necessary. It appeared that the issue had somehow rectified itself or perhaps the drain cleaner we utilized finally kicked in, just a tad later than we expected. Regardless, Thomas visit proved to be useful. He patiently answered all our questions about which products we should be using for regular drain maintenance. I would highly recommend this plumbing service for their swift response, professionalism, and outstanding customer service. If youre in Norristown, theyre certainly worth considering for your plumbing needs.

Review 34 (2024-12-19 - Rating: 5)
We encountered a persistent leak in our plumbing system for a while, aggravated by a particularly harsh winter. the issue only caught my attention when i detected a hissing sound in one of our bathrooms. upon contacting bradleys plumbing & water heaters, they initially assessed the issue and suggested that a complete repiping might be needed for our house. the prospect of such a costly and time-consuming endeavor was quite daunting. to my relief, julian called one day, offering to conduct a second inspection of the problem. post-inspection, i was immensely relieved when julian concluded that a complete repiping was not necessary and the issue could be resolved easily. the quoted price was quite reasonable too! they clearly explained the required fixes and performed the task swiftly and effectively. i wholeheartedly endorse julian from bradleys plumbing & water heaters for any plumbing-related concerns. your expertise is much appreciated.

Review 35 (2024-07-03 - Rating: 5)
Julian was friendly and polite. He detected some problems with my plumbing system and presented me with multiple solutions. He took the time to explain how the plumbing and heating system operates in detail. I greatly appreciate entrusting him with my service. He also recommended another skilled professional for additional work. Fantastic job, young man, both professional and knowledgeable. Thanks, Stefanie Stevens, for your service in Norristown.

Review 36 (2024-06-22 - Rating: 5)
The service was remarkable. I found it convenient to book an appointment online, and they even gave me a call 10 minutes prior to my scheduled time to provide an exact arrival estimate. The plumber, Julian, was swift and every penny spent was worth it. Switching to another provider would be a significant loss. I would also like to mention that before settling for this Norristown plumbing service, I had contacted two other companies which, disappointingly, never got back to me even after a week.

Review 37 (2024-07-16 - Rating: 4)
Over the weekend, i reached out to this plumbing service for help because my hot tub was semi-frozen. Wasnt sure whether they usually handle hot tub situations, but they promptly arrived to assist. The team, including Julian and Brantley, were able to identify the problem and rectify it in less than an hour. The fee they charged was reasonable. Its clear that under the new management, this company is providing excellent service. i would recommend them if youre in Norristown.

Review 38 (2024-10-01 - Rating: 5)
Fantastic! the entire plumbing service was top-notch, paralleled only by the quality of the components fitted. after initially communicating with seth early in the morning, a skilled plumber was at my doorstep within a few hours. malachi, a true master of his craft, showed up on time, fully prepared to address all of our plumbing problems. there were certain obstacles, such as our nearly 40-year-old pipes and fixtures, but malachi tackled these with determination, demonstrating a strong commitment to customer satisfaction. a big thanks to seth and malachi for delivering high-quality plumbing service reminiscent of a time when every customer was valued. for anyone in norristown in need of plumbing services, look no further.

Review 39 (2024-06-28 - Rating: 5)
The plumbing technician, lets say kyle, arrived as scheduled and promptly gave a quote for the job required. he demonstrated professionalism and courtesy, ensuring that my needs were met. the work was carried out cleanly and expertly, just as explained. i would certainly hire them again. kyle took the time to explain what he had done, ensuring that all my questions were answered. he encouraged me to reach out if i needed any further assistance. this plumbing company in norristown, now under new management, really provides top-notch service.

Review 40 (2024-07-05 - Rating: 5)
Im genuinely pleased with the plumbing work that Julian executed, along with the advice he shared. My sink and the freshly installed faucet look outstanding, and crucially, there are no leaks now! I was also uncertain about dealing with a flooding scenario, but they aided me in reaching out to a restoration company in Norristown. My experience with them was equally impressive.

Review 41 (2024-06-17 - Rating: 5)
We found ourselves in a bit of a plumbing quandary after trying to change our toilet ourselves, all the more so because we had a get-together planned for the very next day. And to top it all, it was the weekend. However, when we reached out to this plumbing service, now under new management, they were incredibly responsive. Within a few hours, we had Randall and Julian from their team at our Norristown property. They tackled the issue professionally and efficiently. We were more than satisfied with their service and wouldnt think twice about calling them again in the future!

Review 42 (2024-07-14 - Rating: 4)
Following the preparation of a variety of meals for a christmas feast for 14, my sink ceased to drain, resulting in a kitchen full of dirty dishes. fortunately, bradleys plumbing & water heaters, which is now under new management, was able to send out their plumber, thomas, on the saturday following christmas to tackle my plumbing issue. the blockage was a tough one, lurking about 40 feet down the pipe, but thomas was relentless in ensuring my sink and drain were functioning properly by the end of the day. not only did thomas salvage the day, but his professional and amiable approach made a tense situation much easier to handle. i never imagined i would be thrilled at the prospect of washing dishes, but when you suddenly find yourself unable to, and then able to once again, it can be quite exhilarating. this plumbing service in norristown is certainly commendable!

Review 43 (2024-09-14 - Rating: 5)
I had a water leak in my yard in norristown and needed help. i made some calls and eventually ended up speaking to julian. the moment i spoke to him, i felt relieved. he told me to wait for the leak detection service to locate the leak and then give him a call. i followed his instructions. when the leak was found, i called julian back. he told me hed try to make it the next day or the day after. to my surprise, he called me early the next morning, around 7:20am, to inform me that he had a team on their way to me. by 8am, they were already working on the issue. they handled everything swiftly and professionally. it was as if my issue had been on their schedule all along. their service was top-notch, quick, and fair. moreover, they were genuinely nice people. i really appreciate julian and his team and would highly recommend them for any plumbing needs.

Review 44 (2024-10-02 - Rating: 5)
I live in norristown and was in desperate need of someone to install a water heater. i was looking out of my window one evening when i saw a van with a sign indicating it provided plumbing services. i quickly memorized the phone number, which was local to norristown, and called right away. thomas answered the call and came over the next day to install the hot water tank. i was impressed with his quick response and professional work. i am so thankful, it seemed like divine intervention.

Review 45 (2024-10-09 - Rating: 5)
Quick response is more affordable than other plumbing services, theyre friendly and professional. i contacted several plumbing companies and chose to go with the first one who answered the phone. the receptionist was courteous and amiable even though she was out of town on her birthday. she assured me that someone else would be getting in touch with me to arrange the service appointment. thomas called me and organized to pump my septic system the following day. he pumped and examined the leach fields, but unfortunately, he discovered mud coming back. we had no choice but to replace the leach field. thomas was incredibly supportive during the entire process. i came across some negative reviews here, but from what i gathered, theyve recently acquired this company and are now working hard to rebuild their reputation from scratch. as a former business owner myself, i understand that its challenging to find reliable, friendly personnel these days. so a couple of people had a less than ideal experience with an employee from quick response. one bad egg doesnt spoil the whole batch, right? so, im here to say give quick response a shot or if youre one of the people who had a bad experience, give them another chance. they are quick to respond, very professional, helpful, more affordable than anyone else and super friendly. theyre based in norristown.

Review 46 (2024-06-18 - Rating: 5)
During my plumbing ordeal, Malachi from a well-known plumbing service was there in a flash! He was extremely knowledgeable, responding to all my questions and thoroughly explaining all the potential solutions. When the situation turned out to be more complicated, Julian teamed up with us in Norristown. His proficiency was clear as he guided me through the challenges with the underground pipes. I was truly amazed by their collaboration and would strongly endorse their services.

Review 47 (2024-06-26 - Rating: 4)
I would give bradleys plumbing & water heaters 6 stars if it were possible. my duplex mate had a leaking sewer pipe, which led me to inspect mine in the crawl space. unfortunately, it was also leaking. i was anxious about fixing it. however, bradleys plumbing & water heaters came highly recommended from other folks in the area. they were able to visit my home the same afternoon to assess the situation and provide a quote. unexpectedly, julian had brought along new pipes and was able to swap out the old cast iron ones in a single appointment, all for a cost that was lower than i feared. this certainly was a huge unplanned expense, but julian went the extra mile to assist me. im extremely grateful to the team at bradleys plumbing & water heaters in norristown!

Review 48 (2024-07-05 - Rating: 5)
Thomas and his partner julian did an outstanding job replacing all the sewer lines in my old house in Norristown. thomas was always on time and professional, gave me a precise estimate before starting the job, and finished the task in just 2 days - this even included laying down some grass seed and hay to cover where my front yard was excavated. i couldnt be happier with their work and would definitely use their services again. under new management, this plumbing company is providing excellent service now.

Review 49 (2024-08-14 - Rating: 5)
Seth was our plumber and he was incredibly kind and professional throughout the entire process. his knowledge of the plumbing industry was evident, and he was diligent in completing the project and restoring our water flow back to normal. we would definitely reach out to him in the future for all our plumbing needs in norristown, should the need arise.

Review 50 (2024-06-25 - Rating: 4)
Our experience with this plumbing service from start to end was excellent. The folks at the office were outstanding in keeping us informed about when we could expect support. Technician #2012, Thomas, was incredibly well-informed and more than willing to impart his wisdom. We were under a lot of stress, but the team, particularly in Norristown, effectively assisted us.

Review 51 (2024-04-15 - Rating: 4)
The plumber from Bradleys Plumbing & Water Heaters arrived ahead of the scheduled time, giving prior notice of the change. He displayed a high degree of professional skill and expertise in plumbing. Kyle answered all my queries to my complete satisfaction. He mentioned being an Army veteran, and as a veteran myself, I was thrilled to see that this company supports veterans. Ive enlisted the services of Bradleys Plumbing & Water Heaters at least five times in the past, and three of the five plumbers were veterans like Malachi. My water heater is nearing the end of its safe operating lifespan, and Bradleys Plumbing & Water Heaters will be the first company Ill contact for an estimate when the time comes. This all happened in Norristown.

Review 52 (2024-07-06 - Rating: 5)
Kyle from bradleys plumbing & water heaters was thorough and adept in his work. he helped us identify multiple plumbing problems that we hadnt picked up on in our norristown property, and provided efficient solutions. our entire experience was extremely positive, even when faced with a difficult situation. were thrilled that we sought out his assistance! notably, bradleys plumbing & water heaters is now under new management, and theyre truly providing top-notch service.

Review 53 (2024-07-11 - Rating: 5)
We recently had the pleasure of being serviced by julian. he was incredibly kind and extremely knowledgeable. he even went above and beyond to offer us tips and advice on potential future plumbing issues that we had no idea about. i would absolutely recommend him and this plumbing company, particularly due to our fantastic experience with him. the company is now under new management and the service has been exceptional. thanks again from norristown!

Review 54 (2024-04-01 - Rating: 4)
My pilot light went out on my water heater and i reached out to them for help. they quickly showed up in Norristown and provided me with the option to either repair or replace the unit. Kyle took the time to explain both options clearly, even before I asked, he already had the replacement cost ready. Despite it being late in the day, within 24 hours, I had hot water running again. Their service was fast, efficient, and fairly priced. Ill definitely be calling on them for any future plumbing needs.

Review 55 (2024-07-07 - Rating: 4)
Were truly grateful for the help we got from Julian and Thomas from Bradleys Plumbing & Water Heaters. Not only were they proficient in their trade, but they also demonstrated empathy for our situation. They took the time to explain the procedure they were about to carry out, and kept us updated at each stage about what was going on and how it would affect us. Its essential to have individuals like them in Norristown, who are ready to assist you during stressful times, rather than making the problems worse.

Review 56 (2024-03-19 - Rating: 4)
I definitely recommend these plumbers! Just yesterday, they dispatched an exceptional worker named Julian to cater to my plumbing and drain maintenance needs. The job was completed punctually and without a hitch. What I appreciated the most was the cost of the service. I am more than happy to endorse them to all in Norristown. Many thanks!

Review 57 (2024-06-29 - Rating: 5)
Jaxon carried out a water heater shutdown and winterizing service. He was extremely proficient and meticulous in explaining all the plumbing work he completed for us. He also managed to get our boiler up and running. We were impressed with his project and professionalism in Norristown. Thank you!

Review 58 (2024-06-15 - Rating: 5)
Excellent work by Randall and Thomas! They managed a complex plumbing task swiftly and efficiently. Always polite and professional, they took the time to explain the procedure and the subsequent steps needed to address my plumbing issues in Norristown. They were fantastic! Much appreciated!

Review 59 (2024-05-05 - Rating: 4)
Thomas was excellent! He managed to arrive ahead of schedule for my appointment in Norristown, exhibiting both professionalism and expertise. He discovered and mended a leak originating from my bathtub, clearly explaining the issue. Fortunately, it required only a minor repair rather than the massive task I had anticipated. Im incredibly thankful and will not hesitate to utilize his plumbing services again in the future.

Review 60 (2024-05-09 - Rating: 5)
I needed a new water heater and Julian stepped up to handle it. Despite the job proving to be a bit tricky, he remained calm and completed the work efficiently and effectively. The whole process was a truly amazing experience. I would absolutely recommend this plumbing service to anyone in Norristown.

Review 61 (2024-06-21 - Rating: 5)
Thomas arrived at the property in norristown on time, demonstrating professionalism and fairness. by being honest about a plumbing leak that was probably confined to the unit itself, he saved us both time and money. he ensured the water line valve was switched off and did not bill the senior property owner since no actual repairs were needed. still, the homeowner was appreciative of thomass visit.

Review 62 (2024-06-30 - Rating: 4)
We really appreciated Jaxons work. Its clear that hes been a plumber for quite some time, hes very knowledgeable. He answered all questions I had and completed his project. Jaxon was always very respectful of our home and made sure he didnt leave a mess. Well be reaching out to Jaxon in the future in Norristown. Thanks! ***Edit 11/12/2020*** Jaxon is our preferred technician under the new management. Reached out to them again for a plumbing issue we had and true to his character, he was quite helpful, very polite, considerate, and empathetic to our situation. As promised, we will be using this plumbing service for any of our needs moving forward.

Review 63 (2024-03-28 - Rating: 4)
Jaxon, the plumber from Bradleys Plumbing & Water Heaters who came to assist us, provided exceptional service. He arrived ahead of schedule in Norristown, quickly assessed the situation, and resolved the problem in a blink. I would use their services again and recommend them to anyone in need of plumbing assistance.

Review 64 (2024-04-07 - Rating: 5)
Our encounter with Julian was absolutely first-rate! He arrived, evaluated all possibilities, and identified the problem swiftly. It was simply the best! We had previously engaged another service provider who just couldnt diagnose the problem. We were left waiting for weeks for them to acquire a certain part. However, Julian, in contrast, managed to fix the issue in a single visit in less than an hour! What a remarkable experience in Norristown!

Review 65 (2024-06-24 - Rating: 5)
Two plumber guys, jaxon and thomas, came to sort out my issue. They spotted the leak, dug around the pipe, and took out a part of it to make sure theyd found the leaks source. Turns out, a pipe connector had a crack and it was stuck in a hole in the meter box, with a pretty big tree root growing. They fixed the pipe and made a notch in the meter box hole for possible future growth. their work was top-notch, professional and they were pretty efficient. id happily suggest these guys to my friends and family. Thanks.

Review 66 (2024-10-18 - Rating: 5)
Kyle showcases meticulous skills in his plumbing work. Hes very detail-oriented and has the ability to troubleshoot complex issues, thanks to his advanced equipment including a high-quality scope camera. He successfully replaced a 45-foot section of a lateral sewer line, set up an outdoor shower, and managed to run water to a planned shed. This intricate task required him to dig a 60-foot trench amidst a complex network of pipes and wires. I doubt that many plumbers would be able to handle such a challenging task, but Kyle did an amazing job. He also ensured everything was put back in its place after the project and treated my property with utmost respect, just like his own. I have used his services before and will definitely do so in the future!

Review 67 (2024-10-24 - Rating: 5)
My hot water heater ceased functioning on a Sunday. My partner made a call first thing on Monday morning to check if they could come out that day. Thomas arrived around midday when he was free and did a fantastic job. He clarified everything in detail to me (Im not exactly a plumbing expert) after he successfully repaired the water heater. My unit is nearing the end of its lifespan, but Thomas didnt pressure me at all to just replace it and give him the business of installing a new one - which is not always the case with some other services. That was greatly appreciated! Ill be reaching out to this plumbing service for any future needs! I had a second experience with them: I sent a digital message late in the night about my kitchen sink getting blocked. I got a call first thing in the morning to arrange an appointment to have it inspected. Brantley came over, listened to what was going on, inspected the piping and explained the potential solutions to the issue. He also clarified the costs up front, which was really appreciated! After the work was completed, he gave me advice on how to keep the pipeline clear in the future. He was very kind, took time to explain what was happening and ways to prevent it from recurring. I am extremely grateful for the swift response from the office staff to call me back so promptly. This is my second time reaching out to this plumbing service during the summer and will do so for any future issues. Thanks again!

Review 68 (2024-10-05 - Rating: 4)
This Bradleys Plumbing & Water Heaters company left me with nothing but good things to say. When we had a serious back up in our sewer line, i made a call and got in touch with the friendliest operator who arranged for someone to visit the same day. Surprisingly, our plumber, Randall, was able to arrive 2 hours ahead of the scheduled time! He was one of the most pleasant fellows Ive met lately, and he took the time to explain in detail everything he was planning to do. On my request, he also performed a scope service as I had a suspicion that our old sewer line from 1964 might be problematic. Thankfully, he managed to unclog the drain, but the scope revealed several issues in the line. Randall thoroughly went over the problems and provided us with a range of possible solutions, including various cost estimates. He even showed us the scoped data in real time so we could see what he was seeing. We chose to do it right, deciding to insert a sleeve into the existing line under the house and extend it to the city sewer line. The sleeve was filled with epoxy to seal and encase the line, and a clean out was installed for easy future access. It was impressive that they managed to complete all this work within two days. After the epoxy had dried, Randall ran the scope again, showing us the final results in real time. The best part is that we now have a 20 year warranty on our line, and they have committed to providing free service for the next 5 years if we run into any issues. i found their price to be fair, falling within the mid-range of what others charge for similar services based on cost per linear foot. Despite the scorching 120-degree heat, they worked tirelessly without a single complaint. The entire team, including Jaxon and Seth, was fantastic and highly professional. You wont regret choosing this company for your plumbing needs.

Review 69 (2024-10-13 - Rating: 5)
We found ourselves on a late Friday evening with no hot water and an accumulation of water in the drain pan. We needed a 24-hour plumber, so we did some research and made a call. In no time, we got a call back and managed to schedule an appointment for the following Saturday morning. They updated us when they were en route and showed up right on time. To accommodate our water heater, they had to adjust the area, but they had all the necessary tools and materials to get the job done. Once they completed the task, they cleaned everything up. They were courteous, professional, and we plan to add them to our phonebook for any future plumbing needs. Initially, we thought we were unfortunate, but finding them turned out to be a stroke of luck!

Review 70 (2024-12-17 - Rating: 5)
I cant praise them enough! not only are they quick to respond to inquiries, but they are also always on hand! randall and thomas are both skilled and extremely approachable, and they always explain things in a way i can comprehend! ive relied on Bradleys Plumbing & Water Heaters for quite some time and im always happy with the job done! they also offer excellent tips on how to look after other parts of the house, which is extremely valuable to us as new homeowners! ive had my water softener and under-the-sink reverse osmosis system installed by malachi, and the brands they use are readily available and easy to source!

Review 71 (2023-10-03 - Rating: 5)
Mario was professional and informative about the project he was doing as preventive upkeep & services. He’s “Top Shelf” so you need to keep on your team.

Review 72 (2023-08-18 - Rating: 5)
Braxton Philip was so professional, knowledgeable & showed smbition. He has fantastic job skills & customer work skill & qualities. His work was beyond my expectations.

Review 73 (2023-10-15 - Rating: 5)
Awesome customer service, quick service, on time, profesional. Colin told me what was wrong and the solution. He gave a quote fast enough to have the job done the same day. Fair prices, I am happy with the service.

Review 74 (2024-06-26 - Rating: 5)
Brantley from Bradleys Plumbing & Water Heaters did an excellent job of installing my new shower fixtures, vanity, faucets, and a new pump in my basement. He was punctual, always arriving when he promised, and very responsive, always answering my calls and addressing all my concerns. As a contractor myself, I could see Brantley took great pride in his work and genuinely cared about his clients. His punctuality made a huge difference for me as Im always busy. Ive already recommended Bradleys Plumbing & Water Heaters, which is now under new management, and will continue to do so because of their superb service!

Review 75 (2024-07-24 - Rating: 5)
We had a leaky Pex Pipe in the kitchen that needed fixing and replacing. We reached out to Bradleys Plumbing & Water Heaters for an initial quote and service. It was a breeze setting up the appointment. The service representative was helpful and polite. The plumber, kyle, was straightforward about the cost and extent of the repair job. The work was completed swiftly. So far, everythings holding up well. Thanks for the service in Norristown.

Review 76 (2023-11-05 - Rating: 5)
What a good experience! Holiday weekend and they were here within the hour. Our work man was amazing. Jonathon Valentin

Review 77 (2023-08-21 - Rating: 5)
Ricardo was professional and Had excellent advice how to proceed to fix my leak! grateful for the same day response when I was unable to complete task myself! THANK !

Review 78 (2024-01-04 - Rating: 4)
Thomas is FANTASTIC!!! He swiftly resolved the plumbing issue, demonstrating both a friendly demeanor and absolute professionalism. If I owned a company like Bradleys Plumbing & Water Heaters, I would give him a pay increase to acknowledge his exceptional skills and customer service— it was simply perfect.

Review 79 (2023-12-01 - Rating: 5)
Eduardo was great - talked me through the process kept me informed of what was happening and restored the trouble recommended.

Review 80 (2025-01-12 - Rating: 5)
I reached out to Bradleys Plumbing & Water Heaters when I spotted a leak in my outdoor pipe after a severe frost. I had previously enlisted their services for a hot water heater installation, which was executed brilliantly. The same level of exceptional service was delivered when Randall came to repair my outdoor pipe and faucet. He responded promptly, which was a pleasant surprise, and I was deeply grateful. As it was getting dark, I assisted by holding a light for him. In doing so, I observed him in action and could clearly see his expertise. He skillfully disassembled the pipe and fitted it with the necessary parts to resolve the issue. Besides his professional skills, he was an extremely amiable individual. I certainly plan on employing their services again when required and would encourage you to give them a chance!

Review 81 (2025-01-10 - Rating: 5)
Julian came to swap out one of our water heaters. He truly has a good grasp on the subject and did an excellent job setting up the new heater to ensure that both heaters function evenly and not like earlier when one heater was doing all the work and the second was essentially just a storage tank. It did cost a bit extra, but now, if one of the tanks fails or encounters an issue, we can just turn 2 valves and we will still have hot water from the other tank. fantastic job, these guys definitely have my endorsement.