Ray Ross Plumbing & Heating

Located in Norristown, Pennsylvania

Address: 805 Jode Rd, Norristown, PA 19403, United States

Phone: +1 267-228-7287

Rating: 4.7

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Comments

Review 1 (2024-10-07 - Rating: 5)
Five stars for outstanding service! I recently had an issue with my plumbing and called Ray Ross From start to finish, the entire process was seamless, thanks to Anna Maria, who was incredibly helpful and accommodating. She scheduled the appointment at a time that worked perfectly for my busy schedule, answered all of my questions with patience, and made sure I understood what to expect.When the plumber arrived, they were prompt, professional, and thorough—everything you could hope for in a plumbing service. Anna Maria even followed up and scheduled the dry Waller for the work that was done. and that I was completely satisfied. Its rare to find this level of customer care these days, and it made all the difference. I highly recommend this company, and if youre lucky, youll get to work with Anna Maria too!

Review 2 (2024-12-21 - Rating: 5)
Ray is very professional, honest, and came up with a smart solution to repair my leaking hot water pipe behind the bathtub wall which is hard to access. The work was high quality and the price is very reasonable. the entire experience was very pleasant. Highly recommend!

Review 3 (2024-09-25 - Rating: 5)
Great service all around from Ray Ross. Both Steven and McKenzie were very careful and professional in replacing a couple toilets and adding a water softener system to our home.Will for sure be calling for other plumbing needs in the future.

Review 4 (2024-04-02 - Rating: 5)
We have used Ray Ross multiple times including most recently for a new hot water heater and humidifier pump. The team provides such amazing service at extremely fair pricing that if we need plumbing services - there is no need to shop around. We just call them.

Review 5 (2023-05-30 - Rating: 5)
Our plumber technician was Jake and he was amazing. He responded to our emergency phone call this weekend and came out to assess the situation nearly immediately.He installed a new water heater and water main emergency shut off valve within a few hours of receiving the emergency call. What could have been a large disaster on a holiday weekend ended up with no property loss and everything drying up.I will recommend this company to anyone who needs a plumber (emergency or not.)Keep up you great work and service in our community! Thank you!

Review 6 (2022-04-15 - Rating: 5)
We had our first experience with Ray Ross plumbing yesterday. Around 7:00 am, I noticed our water heater was leaking, on the Thursday before Good Friday and Easter weekend. I called, spoke with the night answering service, and Ray Ross called me back about 15 minutes later to say they were opening soon and someone would be in contact. When she called, she was able to give me a price up front, over the phone, that was less than I expected. I was given a one hour window for arrival. The installers of the new water heater arrived on time and were friendly and helpful in explaining everything. By 2:30, we had a new water heater. Amazing. If only everything could be so easy!

Review 7 (2022-07-05 - Rating: 5)
Our kitchen sink faucet had very low cold water flow. When I called the lady was very courteous and asked me to check the aerator for any blockage which I had already done. I got an appointment a week later as this wasnt an emergency and we were fine with that. I understand plumbers are very busy nowadays - many of them dont even return calls and I was pleased to hear back within hours. The tech - Steven - was very friendly, courteous. Asked a few questions and quickly narrowed the issue to possible clogging of the newly installed faucet. He fixed the issue quickly and put in new shut-off valves as well upon my request. Overall, it was a very pleasant experience dealing with RRPH. Highly recommend them; they will be our go-to plumbers going forward.

Review 8 (2022-02-01 - Rating: 5)
I have been working with Ray Ross for quite a while now, and have always been pleased with the work they have done for my customers. Today, I had them out to my house for the first time. We had an issue with our toilet, and shut off valve. Corey came out and evaluated the situation. He let me know that it was nowhere near as bad as I thought, and also did a check on all the valves in the house to make sure everything looked good. Thank you for your work and the piece of mind! And Annamaria in the office is the best!

Review 9 (2022-12-17 - Rating: 5)
During a large electrical upgrade my electricians alerted me to my bathtub trap leaking due to the previous owners doing a home owners special job on it which seems to be a common theme with this house. Anyway they recommended Ray Ross so I gave them a call. Jake came out, identified the issue and also discovered another in the process which was also leaking. They got me on the schedule - came out and did an amazing job repairing both tubs, showing me what they found and how they fixed it as they went along. All staying within budget. Much appreciated guys!!

Review 10 (2022-01-12 - Rating: 5)
This company is a gem in a world where good contractors can be hard to find. Their whole team is fantastic! Annamaria makes scheduling easy, and she is so kind. The professionals who come out and complete the work are intelligent, prompt, detail-oriented, efficient, and clean. We have used them for several projects, from emergency services to installing all the plumbing for our gutted bathroom. We confidently scheduled them to upgrade our whole home to Pex. I have even spoken to Ray Ross. Beyond impressed. Thank you for all you have done for us.

Review 11 (2023-03-07 - Rating: 5)
Tim and his apprentice Brandon came out. They got a ton of things done for us and a short time at a cost-effective price. Most importantly, Tim was extremely knowledgeable and happy to teach me things that help me be a better homeowner. Excellent service and will return from anytime in the future! :)

Review 12 (2023-09-06 - Rating: 5)
Great experience with plumbing needs. Ray, Annamaria and their team were responsive, timely and very professional in their work. The internal and external replacement of the waste pipe went great. Recommended.

Review 13 (2020-04-19 - Rating: 5)
I recently moved into my first home and was without hot water for an extended period of time. I held off reaching out for a plumber due to most businesses being closed and the risk of having someone new in my home.The answering service was so responsive and immediately had Ray the owner coming out to my property to assess the issue. He was fully gloved and masked and was beyond professional. Turns out the issue with my bathroom was due to a careless mistake from the previous owners contractor.Ray was in and out of my home in 5 minutes and didn’t charge me. I am insanely grateful to Ray and his entire team for their immediate response, amazing customer service and just being wonderful human beings.Thankful to be taking my first hot shower in my new home!

Review 14 (2023-05-15 - Rating: 5)
Responsive, professional, quality service. All around good guys doing great work in our community. I’ve used Ray Ross Plumbing and Heating for years and I can always count on them.

Review 15 (2022-04-12 - Rating: 5)
Saw the business get local very positive reviews on a Facebook page so I figured I would try them for a plumbing leak. Was very pleased with the responsiveness from Annmarie in the office. Extremely friendly and gave me options for a technician. Turns out I had to call back for a immediate service and they had someone here within one hour. Found the problem quickly and soon to be fixed. Just overall a great experience and made my problem seem like it was their only problem. Highly recommend and will use again.

Review 16 (2018-02-25 - Rating: 5)
Ray Ross is our trusted, go-to plumber! We called them when an unknown leak caused a damaged to our dining room ceiling. We made an appointment quick and easily. They were prompt, professional, and affordable. Top notch service!

Review 17 (2016-06-01 - Rating: 5)
Ray just left after repairing our bathroom faucet. He was very friendly, knowledgeable, and resolved our issue very quickly. Even better, he was able to come out on the same day we reached out to him. I would highly recommend him if you have any plumbing needs.

Review 18 (2019-12-05 - Rating: 5)
From getting the estimate to getting the work done, everything was great! AnnaMaria in the office is AMAZING! I called right after we had some major rain in the area so she was extremely busy but she was still very kind and didnt get annoyed when I kept asking questions. Ray and his worker showed up on time, and when they were done, Ray explained what, where, and why he fixed what he did.

Review 19 (2020-08-11 - Rating: 5)
Came home from work to no water. My neighbor recommended Ray Ross, so I called after hours and their tech came out first thing in the morning. Diagnosed the problem with our well, made the repair, and left! We will definitely use them in the future and highly recommend them.

Review 20 (2023-04-30 - Rating: 5)
I used tham for pumbing services, they were on time and worked quickly, they installed a kitchen faucet and installed a new outdoor pipe and spicket for a hose. I highly recommend them and will use them again. Prices are very reasonable.

Review 21 (2020-08-01 - Rating: 5)
We had a leak in our front yard towards the sidewalk and water was running down the street. We called Ray Ross on a weeknight around 8:30pm not knowing if this was an emergency or not. The answering service took my contact info and Ray called me directly just a few minutes later. After explaining the situation, it was agreed upon that he would come out the next morning especially because of how dark it was being so late at night.Ray actually showed up 20 mins after our phone call to assess the situation! Such an awesome professional. Turned out to be an issue on the township side that they are responsible to repair.Called the township and water service the next morning. Was told we’d get a call back. Water guy shows up and says that Ray is the one that called him! Ray works miracles I tell you.I wish I could give more than 5 starts. Ray Ross is a true professional with a passion for what he does and care for his customer base. You won’t get this anywhere else. We are lifelong customers now!Thank you Ray Ross!!!

Review 22 (2019-01-26 - Rating: 5)
Exceptional service at an affordable price. On short notice replaced a broken PVC pipe at the discharge point of my sump pump. Pipe was imbedded in hydraulic concrete, so not an easy fix. But Ray had the job completed in a half hour. Moving forward, Ray Ross will be my plumber of choice.

Review 23 (2021-01-12 - Rating: 4)
A young man came to inspect the PVC pipe connection of my battery backup sump pump because I was having issues keeping it from coming apart. He tightened all of the connections of both the main pump and the battery backup. I havent had a problem with the discharge pipe becoming disconnected, but in tightening up the connections the switch on the backup seems out of position because I have noticed that the backup pump has cycled a few times even though we have not lost power. I might try to adjust it before calling them back again. He also helped with a minor issue with my dryer vent. I asked him if he would ask the owner or office manager if they would be able to do more work on that but havent heard back from them.

Review 24 (2018-11-23 - Rating: 5)
Wanted to give a big thanks to Ray Ross Plumbing. Had an issue come up this week and they took care of it professionally, quickly, and as always, with top quality. If you need any plumbing work done I highly recommend them.

Review 25 (2019-08-22 - Rating: 5)
Simply put - The best. Honest, hard working, integrity, knowledge and concern for the client. His office manager is a saint. She got me scheduled the same day I called. Ray Ross will do the right thing and not take advantage of you in an emergency or in my case a kinda emergency Im having a meltdown situation. Highly recommend.

Review 26 (2019-02-20 - Rating: 5)
I cant say enough good about Ray Ross Plumbing. I called today with what I considered an emergency. They had someone out to my house within an hour of my call. From the phone call to the completion of the service, everyone was so very helpful and friendly. I highly recommend Ray Ross Plumbing.

Review 27 (2021-03-15 - Rating: 5)
One of the best Contractors, Ive ever worked with. Fair Prices, offers alternatives suggestions, shows up when they say they will. Installed a utility tub and fixed a sink drain for me with no drama, met all my expectations.

Review 28 (2021-08-29 - Rating: 5)
We had very low water pressure in our house. They came out quickly, diagnosed and replaced our water pressure regulator valve. They did a great job. We will definitely be using them again.

Review 29 (2024-02-21 - Rating: 5)
Tim and Brandon did a great job on my new hot water tank and toilet installation and there prices are great came on time .

Review 30 (2022-08-16 - Rating: 5)
This is the second time we’ve used Ray Ross plumbing in the 2 months we’ve been PA residents. They were always on time, fairly priced and so great work.

Review 31 (2023-10-27 - Rating: 5)
Ray Ross plumbing always does an amazing job. Really helped us out with an emergency leak.

Review 32 (2024-02-20 - Rating: 5)
Expert service, hands-down, one of the best plumbing experiences I’ve ever had dealt with.

Review 33 (2022-02-08 - Rating: 5)
Professional and tidy! Ray made sure we have running water in the barn despite waiting on parts. Very pleased! Thank you.

Review 34 (2019-03-27 - Rating: 5)
Excellent service, scheduling was easy and the team showed up right on time and completed everything efficiently and with great care. Pricing is affordable and fair. Would certainly recommend.

Review 35 (2023-10-09 - Rating: 5)
Steve and Mackenzie did a fast and professional job and I wouldn’t hesitate to call again.

Review 36 (2020-11-15 - Rating: 5)
Very efficient and professional. They sent a very clean cut and well mannered young man.

Review 37 (2022-06-13 - Rating: 5)
Highly recommended...great communication and follow-through. Fair pricing.

Review 38 (2021-01-30 - Rating: 5)
Life savers! Trying to put our house on the market and we decided to renovate our bathroom for added value. We ran into an issue when needing to remove our 25 yr old rusted faucet. Tim and his helper came and saved the day with an expert removal of the old equipment and installation of the new equipment at a great price. Great service!

Review 39 (2021-07-07 - Rating: 5)
Ray Ross did a great job replacing our pressure reducing valve in the meter pit. They came quickly and their price was reasonable. I highly recommend and we will certainly use them again.

Review 40 (2018-09-27 - Rating: 5)
After being unable to find any decent rated plumbers in the area, I found Ray on Google. I called the office and explained to the receptionist what the issue was and she was super helpful. She mentioned that due to the somewhat complex nature of my call, shell send me the owner so he diagnose the issue himself. Ray arrived on time on his appointment time and he was thorough, friendly, and knew what he was talking about. Not only was he able to identify the issue right away, he fixed it immediately as well. 5 stars.

Review 41 (2021-05-04 - Rating: 5)
Friendly, professional, clean and they do a great job!

Review 42 (2020-08-14 - Rating: 5)
Ray and his team are always quick to respond and very professional! I recommend his services often!

Review 43 (2022-06-29 - Rating: 5)
Hard to find a plumber this responsive in this day and ageextremely booked and they still found time to come the next day