Valdel Plumbing
Located in Norristown, Pennsylvania
Address: 2431 Potshop Ln, Norristown, PA 19403, United States
Phone: +1 484-246-6888
Rating: 4.8
Services
- NFC mobile payments
- Credit cards
Categories
- Plumber
- Drainage service
Photos
Latest Fire Recovery & Restoration Services
Comments
-
Review 1 (2024-12-28 - Rating: 5)
We were very impressed with how quick and efficient Valdel was at replacing our hot water heater. Steve, our technician, was incredible and very pleasant to work with. The customer service agent who answered the phone was also very kind and helpful. We had a great experience and loved how easily Valdel resolved our emergency. We would definitely recommend them! -
Review 2 (2024-10-01 - Rating: 5)
I contacted Valdel Plumbing to have someone come to check my sewer drain pipes as I had a leak. A technician came out in under an hour. After checking the leak and a price quote to fix it they proceeded to remove my old rusted cast iron pipes and replaced them with PVC pipes. I was very satisfied with the quick repair and the quality of work by Billy and Steve. -
Review 3 (2024-10-19 - Rating: 5)
Steve was great. He came on time listened to what we said diagnosed and fixed the problem. He wasnāt here that long either. And no more leakage! As far as the company they were responsive and very nice on the phone. The only issue I had was the cost. But not knowing plumbing pricing these days I could be way off base. We did qualify for a senior discount which made it a little easier to swallow. Steve also recommended a mold remediation company which they use often. I gladly accepted because I was very happy with all of the service we received. -
Review 4 (2023-03-20 - Rating: 5)
Had Valdel out to replace quite the mess left by a previous home owner. They did a great job filling me in on the different options I had and providing suggestions for the new system. Jerry was on time and very knowledgeable and when it came time for installation they did great work. They vented the new unit properly, installed the necessary bypasses and shutoffs and itās been working great. I wouldnāt hesitate to bring them out again. -
Review 5 (2024-10-31 - Rating: 5)
Iāam so impressed how fast and efficient Jason was on answering all my questions and concerns. He fix my shower and explained step by step what he was doing. He did an amazing job. Thank you Jason I really appreciate the line of work he does for his company. I most definitely will be using Valdel Plumbing for all my plumbing needs. I would definitely recommend him and his company to all my family and friends that are in need of an honest Plumber. Thank you so much. -
Review 6 (2024-05-14 - Rating: 5)
Great communication, qualified and professional plumbers.Our plumber Steve and his helper did an excellent job of installing new shutoff valves below our new utility sink. They showed up on time, got the job done in 15 minutes and left the work area clean.I installed the sink myself, did the connections and drain pipe, mounted the sink to the wall after Vadel installed the new shut-off valves.Highly recommended...a bit on the expensive side. We would use Valdel plumping again. -
Review 7 (2024-11-19 - Rating: 5)
Just an overall Great experience with Valdel plumbing. I needed a new hot water heater they were able to accommodate me the next day. They are very professional and they go above and beyond to make their customers happy. I would recommend them to everyone for their plumbing needs.ThanksTom -
Review 8 (2024-08-28 - Rating: 5)
I was very pleased with Valdel Plumbing. They explained everything they would be doing for our repairs. We had a new toilet put in, a new shower faucet and a new faucet for our hose. Billy was very thorough and professional. Everything was done in a few hours. I was able to finance the project. That really helped me alot. Everything looks great. -
Review 9 (2024-10-11 - Rating: 5)
My hot water heater finally gave up on a Saturday morning a couple of weeks ago. ValDel sent out a plumber, Jason in about an hour after I called. Jason was very professional and courteous, explained everything that needed to be done and patiently answered all my questions. He also provided me with options and the costs for everything and I never felt pressured to purchase extras or upgrades. After a couple of hours, I had a new working water heater. This is the second time Iāve had ValDel do work on my house. They donāt disappoint. -
Review 10 (2024-03-04 - Rating: 5)
I found out I needed a pressure reduction valve installed. The service technician sent was Justin and he was extremely kind and explained every detail of what and why it was needed. He installed it with no problem and will return to replace a shut valve that is needed. I highly recommend this company. -
Review 11 (2024-11-11 - Rating: 5)
Our technician was Stephen Bready. Very patient and knowledgeable. He told his time to explain the process to us. Very transparent! He got the job done with ease. I just recommend him and ValDel to out next door neighbor for the same. Thanks so much! -
Review 12 (2024-11-13 - Rating: 5)
Valdel replaced our main sewer line. They completed the work as expected and at the quouted price despite a number of hurdles outside of their control due to our property. They were professional and everything was completed with high quality. I highly recommend them for all things plumbing! -
Review 13 (2024-12-30 - Rating: 5)
Steve was super nice and fixed the problem quickly. I cant say enough about his professionalism and just good old Friendly serviceāa pleasure. Thanks -
Review 14 (2024-08-06 - Rating: 5)
I had no water pressure in the house and these guys were referred to us by a friend. I called them got through a person right away which is hard now a days & within 15 minutes Jason was on his way.Jason explained everything properly & was very informative. Checked everything out and took his time and made sure we were completely satisfied with the work. I would recommend these guys 100%. Iām really impressed with the customer service. -
Review 15 (2024-11-14 - Rating: 5)
Outstanding. A neighbor recommended these guys and suggested I ask for Steve Harris by name. Luckily Steve was available and he was an absolute pro. Valdel and Steve will be my first call in the future. -
Review 16 (2024-12-20 - Rating: 5)
Jason was great! He was thorough in his diagnosis and repairs! We look forward to using him again should we need future services. -
Review 17 (2024-10-28 - Rating: 5)
Had an emergency issue, on Sunday, that required a rapid response. Received a quick response from ValDel Plumbing with an accurate time that the technician would show up as well as provided a headshot/photo of the technician. Great working with Chris from ValDel Plumbing. Very professional, did excellent work and gave us his honest opinion and thoroughly explained all options available to us. Definitely would recommend ValDel Plumbing as well as use them for any future projects. -
Review 18 (2024-12-18 - Rating: 5)
The technician Jason Hills was outstanding. He explained everything in detail, gave us some tips to maintain our water heater and gave us several discounts. -
Review 19 (2023-10-12 - Rating: 4)
Every part of the experience with with Valdel Plumbing to replace our water main was good. If I were to comment on anything I wasnt crazy about, it would have to be the backhoe used to punch through the concrete cutout of the pavement. This left the remaining concrete cracked and will need a little attention to prevent further damage. I was also surprised at the size of the hole made in the basement wall to feed the the new pipe through.Friendly, cooperative and I would probably go with Valdel Plumbing for future projects. -
Review 20 (2024-10-15 - Rating: 5)
From start to finish the technician was great. He took his time explaining his thoughts on our issues, what he planned to do to further assess it and options for fixing it. Definitely will be a return customer. -
Review 21 (2024-09-07 - Rating: 5)
Jason was great! Very knowledgeable, friendly, helpful, and cleaned up after the work was done. He replaced a valve, installed a new kitchen faucet and disposal. He even brought in my Amazon packages when he went to his truck. -
Review 22 (2024-10-07 - Rating: 5)
I recently used Valdel Plumbing for a plumbing issue I had. The technician Billy assessed the issue and gave his recommendations. He did an excellent job and I highly recommend Valdel Plumbing. -
Review 23 (2024-07-02 - Rating: 5)
The service was excellent from start to finish. Our technician Steve came on time and was extremely informative. He made sure I understood what was needed and the process completely! The day of service a second technician was needed, I jokingly called them āthe Steveāsā because they were both Steve!! No issues at all during the whole process and just excellent service! I will definitely be using them again for any plumbing needs. -
Review 24 (2024-06-18 - Rating: 5)
We have used Valdel Plumbing for a few years. We have no complaints. The office is always in contact with you. Their plumbers are always nice and courteous. Their work is outstanding and they completely clean up. They instill trust in each person you interact with. They are honest people. -
Review 25 (2024-07-26 - Rating: 5)
My experience with our technician Jason fromValDel was very professional. He was very knowledgeable and thorough about the job that needed to be done. He explained clearly each step that had to be taken to replace 50 year old water turn off valves in the bathroom and basement before he did the actual work. He explained how ValDel stands behind their work with warranties for parts and labor. My invoice included photos of the job as it was bing done. That was a first for us! We were very pleased and would use this company again. -
Review 26 (2024-06-04 - Rating: 5)
The entire experience couldnt have been better. I reached out to Valdel Plumbing about replacing a cracked toilet, and the response was almost immediate. I was scheduled for a technician visit the same day. The office staff were very responsive, and pleasant. The work was scheduled promptly. I was informed who the technician would be, and sent a photo of the technician so I could identify him when he arrived at the door. The technician (Nick) was a pleasure to work with. Nick was very pleasant, and respectful of our residence. His work was done professionally, cleanly, and in a timely manner. Well done Valdel Plumbing! -
Review 27 (2024-07-07 - Rating: 5)
Steve did a great job. Very efficient, easy to talk with. Our project became rather complex. His suggestions were very helpful. He was very fast with our job. I would highly recommend your company. -
Review 28 (2024-07-11 - Rating: 5)
Billy Pearsall was excellent. He explained everything to me. He was patient and very kind. Steve also explained to me what caused the tub blockage and suggested simple, inexpensive accessory to help try to alleviate the problem in the future. I would recommend this company, Billy Pearsall, and Steve to family and friends for any plumbing needs. -
Review 29 (2024-07-19 - Rating: 5)
We had a clogged kitchen sink and wobbly toilet. Stephen was so friendly and provided a detailed estimate before beginning work. He explained how to prevent issues in the future. He also took care to leave things tidy. -
Review 30 (2024-06-28 - Rating: 5)
We had a pinhole leak in a rough access spot in our basement. Jason quickly assessed the situation and immediately came back with two proposals. He explained everything to me in a way that was easy to understand and allowed me to feel confident in my decision making. We had to involve the water company and Jay was extremely flexible with even coming back same day to make sure we were taken care of as one project had become two due to the extenuating circumstances of an older home.We havenāt used any other company since moving into our house 7 years ago; I highly recommend them (especially Jason!) to be onsite quickly and get your issue fixed! -
Review 31 (2024-12-31 - Rating: 5)
Highly recommend Valdel Plumbing. When our toilet was leaking, Valdel was able to send someone out quickly (even with the holidays) and provide a photo/contact details for who would be coming to our home. Jason was awesome! Turned out to have more underlying issues than expected, but Jason laid out all the options, explained everything clearly, gave detailed pricing upfront, and made sure to answer any questions along the way. 10/10 recommend this company and would call Jason again for any future plumbing needs! -
Review 32 (2024-11-13 - Rating: 5)
Great experience, Jason was out same day, great guy explained everything he needed to do (our first time w/Valdel plumbing) what it would entail and any other questions we had. Highly recommended š Five stars all the way āļøāļøāļøāļøāļø -
Review 33 (2024-08-08 - Rating: 5)
Billy answered all my questions and there were a lot of them. He did his job quickly, neatly and cleanly and explained the options for each one. I have used ValDel twice now and would use them again. -
Review 34 (2024-08-29 - Rating: 5)
Steve was fantastic. Did an excellent job, cleaned up thoroughly, and was very easy to work with and deal with. Customer service was top notch and got everything in same day. -
Review 35 (2025-01-09 - Rating: 5)
Very easy to work with. Steve, the technician, is very good at his trade and a good professional person. -
Review 36 (2024-11-30 - Rating: 5)
Steve explained everything, including the mistakes I almost made. He had some great ideas for preventative maintenance. I will keep ValDel Plumbing on speed dial -
Review 37 (2024-06-04 - Rating: 5)
From the start I knew I would be hiring this company. They replied to my inquiry on Angi very quickly and kept in excellent contact up until the technician arrived at my house. Then there was Billy. He was prompt, efficient, and even wore booties over his shoes indoors. He did an excellent job replacing the kitchen sink faucet. Thank you, Valdel Plumbing! -
Review 38 (2024-07-16 - Rating: 5)
This company is what we wish all companies were like .promp, on time and nick was well trained and very knowledgeable of what we would expect from a technician. I would definitely recommend this company. Well done and thank you for a great job. -
Review 39 (2024-04-19 - Rating: 5)
I had a broken kitchen faucet. Hard to function with 2 kids and no kitchen sink. I called Valdel Plumbing and they were able to come out to my house that afternoon. Justin Gillette was the tech that was scheduled. He was very knowledgeable and so helpful. He showed us what he was doing in case we had any issues in the future. I highly recommend this company and Justin. I will call them again if I have any issues in the future. -
Review 40 (2024-08-15 - Rating: 5)
Iāve utilized Valdel for numerous plumbing services (water heater, sump pump, faucet replacement, water treatment removal) and have received exceptional service both times. -
Review 41 (2024-08-22 - Rating: 4)
Iāve used Valdel twice recently for small jobs around the house. They were prompt, thorough, knowledgeable, and clean! The jobs were a bit more expensive than I was expecting. -
Review 42 (2024-10-25 - Rating: 5)
Our technician-Steve- went through our low water pressure issues, described the potential causes and offered immediate solutions. He was great -
Review 43 (2022-04-26 - Rating: 5)
Wow, Steve Ault did a really great job!Im impressed. From the minute he and his colleague walked in the door they were professional, respectful and courteous. Great qualities for sure, but especially for a plumbing company.They wore face masks and put on boot covers, which my family appreciates inside our home.He took a look at the issue (water heater leaking) and gave his assessment of what could be done about it. Came up with a couple different options and laid out the pricing on the spot.Willing to work with you to figure out how to resolve problems and get the issues solved - all with a positive attitude.I didnt have high expectations but he made Valdel Plumbing shine.They finished the job in really good time but also did a professional job. It might sound odd to say this about plumbing work, but it really looks skillfully-done. It almost looks like a piece of art - I cannot believe Id ever say that about a water heater hook up, but they just did a very clean job, organized and it looks better-done than the old one for sure.Steve should be proud of his work and he made me a believer in Valdel Plumbing.Certainly deserves a 5-star review. I hope that its not soon, but Ill call them back when needed for other things. Definitely recommend them and Steve in particular. -
Review 44 (2024-06-28 - Rating: 5)
I contacted Valdel Plumbing to replace the shut off valves and install 2 new toilets. I highly recommend Valdel Plumbing, very professional and excellent customer service! Thank you, Billy (Plumber) for your Professionalism and Amazing Work! Thank you Helen and Teresa for help with my questions and scheduling! -
Review 45 (2024-08-06 - Rating: 5)
We had a leak from pipe under sink. Our tech checked out situation , gave us 2 alternatives of fixing problem with pros & cons of each & costs. Worked quickly & cleaned up afterwards. -
Review 46 (2021-07-21 - Rating: 5)
Valdel Plumbing was awesome! My in-laws had a new Bradford White gas water heater installed and they couldnāt me happier. From the beginning to end it was a great experience. Erica at the office was so nice and responsive. Eitan came couple days later and gave a competitive estimate and was able to do the work that day. He was professional, knowledgeable, thorough and very kind to my in-laws and did a great job. Also Valdel offers 6 years warranty on parts and labor! Thanks Erica, Eitan and Valdel for the wonderful experience! Will definitely use you guys again for any plumbing needs! -
Review 47 (2024-08-10 - Rating: 5)
Easy to schedule. Jason came on time and explained options to fix the issue. He did a professional helpful repair. -
Review 48 (2024-06-03 - Rating: 5)
They replaced my outdoor spigot. They were able to schedule me the same day that I called, which was great! The plumber was very efficient and professional, and went over everything with me. I would definitely hire them again! -
Review 49 (2024-02-13 - Rating: 5)
Ive needed to call on Valdel twice in the last four months, first to remove a monster clog in a waste pipe and second to replace my 30-year-old water heater. Thank goodness for immediate call-backs from the office staff after hours and scheduling at my convenience to take care my urgent needs.Steve H. and Steve B. were both responsive to my circumstances and worked efficiently to remedy both situations, including responding on the fly to handle changes of scope. It helped, too, that they have good senses of humor to calm my nerves as we assessed and addressed the problems.No emergency plumbing job is ever cheap, but the pricing was fair and defined up front. I appreciate that Valdel does not charge by the hour, but rather by the job, so I knew exactly what I would be paying at the end of the day. I recommend Valdel and their technicians very highly. Special thanks to Steve and Steve -- I hope I dont have to see you again soon, but Im grateful youll be there if do call! -
Review 50 (2024-12-17 - Rating: 4)
Once again Valdel fixed my plumbing issue! My plumber was knowledgeable and pleasant! What more can you ask for?? -
Review 51 (2024-11-27 - Rating: 5)
Very pleased with the work at my home. Tech was on time, and did a good job with the repair replacing our garbage disposal. -
Review 52 (2021-03-04 - Rating: 5)
Tim Cullen did a great job moving our laundry hookups into the basement, running a gas line for a dryer, installing a laundry pump and laundry sink, and fixing the janky hookups left by the previous owner. Super nice guy who clearly knows what hes doing. Would definitely recommend Valdel to anyone who wants the job done right. I really like how every time I call them, they already know who I am and they have my quotes and work history right in front of them. Everyone on the phone is super nice, scheduling was easy, and of course the work is great. -
Review 53 (2024-01-28 - Rating: 5)
Needing a new Sewer Line we researched more than a few contractors to complete this work. A guy a few miles from us charged us $400 to run a camera and said he would take it off the bill then decided we didnāt need a new line. Iāll post more about that dude on his page but letās get to Valdel Plumbing.From the beginning they were professional and courteous. Valdel sent a polite and knowledgable technician to our home. He listened, wore shoe coverings, and explained the process of discovery. He diagnosed the issue, explained the process of installing a new Sewer Line, and then handed us a quote which we discussed. The office then contacted us a few days later after we notified them we needed a few days to make a decision. We then started the process by paying for part of the project.After having to reschedule a few times due to the weather the crew arrived. The 4 Technicians were friendly, approachable, confident, and knowledgeable; we knew we were in good hands. Within a day the project was complete to our and more importantly, their satisfaction. I did have a concern about the amount of dirt that was not able to be leveled back into the two holes they dug and I notified the office. I received a call from one of the Owners who listened to me and then asked for pictures of the project area. He was understanding and fair knowing the scope of the issue and we agreed to touch base in a few months to reassess the areas of our yard.The last call we received was a Satisfaction Survey call where they asked us what we thought, what they could have been done better, and offered us a yearly Maintenance Program. Weāve been in our home over 23 hrs and have dealt with many service industry professionals, and I can unequivocally testify that you should not hesitate to contact Valdel Plumbing for anything related to Plumbing! -
Review 54 (2024-02-29 - Rating: 5)
This was my first time using Valdel Plumbing and I was extremely impressed. My plumber, Steve Harris, installed my second floor toilet, vanity, and faucet in a relatively small bathroom where space was limited. He was personable, detail oriented, and answered all my questions, and most of all, did an incredible job. Additionally, the office staff were very pleasant and helpful. I couldnt be more satisfied and will definitely be using them again. -
Review 55 (2024-06-05 - Rating: 5)
Valdel Plumbing came to my rescue when we found a mysterious leak in our basement ceiling. My regular plumbing company blew me off, but Valdel was fast and responsive. My technician, Nick was thoughtful and efficient. He opened the ceiling, found the itty bitty pinhole leak in our copper pipe and replaced it. He also identified several issues for future consideration in my high humidity basement. Phew...problem solved! -
Review 56 (2025-01-08 - Rating: 5)
Showed up on time and very professional Techs were very nice and easy to talk with. -
Review 57 (2023-12-30 - Rating: 5)
Replaced defective sump pump and a toilet flush valve. Chris. our technician, was friendly, courteous and professional. He also came on time on a Saturday morning. He quickly diagnosed the problems and explained them, as well as the costs. Completed the work and explained the warranties. We highly recommend Valdel and will continue as customers because of their reliability and fairness. -
Review 58 (2024-05-03 - Rating: 5)
Extremely proficient and extremely quick to respond to even a non-emergent situation. Great communication on who was showing up to do work so I felt at ease knowing who was coming into my home. So grateful for their professional nature and service to get our old 1980s toilet replaced same day! -
Review 59 (2024-08-08 - Rating: 5)
Technicians were very knowledgeable to detail. They were on time. They were very neat and clean. They did a great job for me. Thank you. -
Review 60 (2024-03-30 - Rating: 5)
So so thrilled havent been able to use the right side of my sink in 4 weeks. I cant say enough about our plumber,Steve was very personable my dog was comfortable with him right way. Clean neat and friendly absolutely will be using Valdel and Steve again !!!!!!!! -
Review 61 (2024-05-29 - Rating: 5)
We use Valdel plumbing to fix all kinds of pluming issues that pop up. Always professional and timely clean and neat prices are also fair. I highly recommend this company. -
Review 62 (2023-11-04 - Rating: 5)
A couple weeks ago, your technician Justin Gillette came to our house to install a new sink and vanity we had previously purchased. He was very friendly, professional and thorough. He took the time to explain the steps he was going through during the installation. He did an excellent job and also removed the old sink and vanity. We are very happy with our new sink! He also took a look at the toilet in our powder room, which is constantly running. He went above and beyond, since he had only come out to install the vanity. We will definitely have Valdel come back to install a new toilet for us when we are ready! -
Review 63 (2023-09-15 - Rating: 5)
While I was at work, my partner let me know several times that the technician was great. She was impressed with the work he did and how polite and friendly he was. We are very happy with the quality of the service and will definitely contact Valdel the next time we have a plumbing issue (which hopefully will not be any time soon!) -
Review 64 (2023-03-10 - Rating: 5)
We had a leak coming from our tub drain for some time. I did a little research and found Valdel Plumbing. They had great reviews so I gave them a call. Boy, I am so happy I chose Valdel! The gal on the phone was professional and so nice. She gave me several times and dates. I could have had them come out the same day! Jason H. our plumber was super! He explained everything to me and gave me options. Even told me some money saving tips!! Will definitely tell friends and family to use Valdel Plumbing!Thanks for great service at a great price!! -
Review 65 (2023-12-22 - Rating: 5)
Our basement flooded after our sump pump and backup battery both failed. This was the 2nd time this issue has happened in the past 3 years. Chris did a phenomenal job educating us on all the options and he presented a longer lasting solution. He protected our hard wood floors while working and was mindful of changing out the booties to avoid tracking dirt from the basement into the house. He is a consummate professional , highly knowledgeable, and provided efficient service. Wed rehire and highly recommend Chris from Valdel Plumbing. -
Review 66 (2024-07-24 - Rating: 5)
Billy was great, he did an excellent job!! Iām happy with the result will definitely use the service again for plumbing needs -
Review 67 (2024-03-11 - Rating: 5)
We need some plumbing fixtures reinstalled after having our basement waterproofed. Justin arrived right on time and reviewed what needed to be done. He gave great advice and provided us with clear options. We have come to appreciate how professional and thorough Valdel is in providing their services- I wish other companies had their knowledge and integrity! Great work! -
Review 68 (2023-10-30 - Rating: 5)
This is our second time using Valdel and we couldnāt be happier. Justin came out to look at a toilet issue and he was very thorough. He did a great job explaining everything to my wife while I was at workā¦ just to explain it again to me when I got home. The work looks clean and the whole process was professionally done -
Review 69 (2023-08-01 - Rating: 5)
I received prompt and excellent service. Steve, the technician, was incredibly friendly and did very thorough work. He explained what he was doing every step of the way, and didnt have any problems with me hanging around watching him work. He also provided easily understandable explanations to the many questions I had about the whole process - what he was doing, why, and even advice on how I could try and manage the situation myself going forward.I strongly recommend giving Valdel plumbing a chance. I was hesitant about paying a dispatch fee, but Steve came fully prepared and solved my problem then and there. I couldnt have asked for better service, and I will be a repeat customer if the occasion ever arises. -
Review 70 (2024-04-08 - Rating: 5)
This was the first time using ValDel Plumbing. We needed the faucet in our Kitchen replaced. Our technician was Troy. He was very nice and respectful. Troy did a great job and cleaned up everything when he was done. -
Review 71 (2024-04-01 - Rating: 5)
Steve and ValDel plumbing are top notch. Honest, trustworthy and professional. Steve is respectful and answers all questions, the office staff responds immediately and the work is high quality. Highly recommend. -
Review 72 (2024-01-10 - Rating: 5)
Valdel Plumbing arrived when scheduled, took the time to review our problem, and thoroughly explained what needed to be done (with cost estimates). They were also very patient while waiting for the water company to come out and locate out water shutoff (it was not located where you would expect it, and it took the water company a good deal of time to find it). We would highly recommend Jason and Valdel Plumbing. -
Review 73 (2023-08-21 - Rating: 5)
Was very impressed and completely satisfied with the job that was completed today by Steve. He was professional, and extremely knowledgeable about the problem with my powder room. He explained things clearly, let me know the cost up front, and was respectful of my home. I highly recommend Valdel and Steve Harris. -
Review 74 (2023-02-22 - Rating: 5)
I am more than happy with the service we received from Valdel Plumbing. From the prompt call back we received when looking for a plumber, to the level of communication from our tech(s) who came out to diagnose and do the repair, to the quality of the job once completed. Justin and Matt, our techs, were so pleasant to deal with and answered every question we asked, all the while doing an awesome job of getting our well pump replaced and restoring water supply to house in a timely manner. These guys were amazing and I canāt recommend them enough! They are a credit to the the business. Extremely happy with Valdel plumbing and their employees. Five stars! -
Review 75 (2021-06-22 - Rating: 5)
Jennifer was pleasant and flexible with scheduling my appointment. She told me exactly what I should expect as far as cost and future communications. I loved the text message with the pic and profile of the technician. Great idea! Steve was wonderful! He took the time to explain what needed to be done and the cost before he did any work. He was extremely knowledgeable and professional and answered all my questions. I was so confident in his abilities that I asked him to also replace a pressure regulator that I had on my to do list. Again, he took the time to explain why it needed to be replaced and the pressure difference after it was installed. Overall, I was very impressed with Steve and Valdel Plumbing. I would highly recommend them and will call them for any future repairs. Thank you! Your efforts are much appreciated! -
Review 76 (2024-07-21 - Rating: 5)
The team we had was great. Very responsive to my inquiry and got several issues done in one day. Would recommend them to help wit your needs! -
Review 77 (2023-04-20 - Rating: 5)
Steve arrived on time. He was courteous, knowledgeable and honest. He performed the work after giving an honest estimate and cleaned the entire area when finished. He also put up with my needy dog who immediately took a liking to him and would not leave him alone! He also provided a fair and estimate for work I asked to be done in the future. Outstanding work ethic and excellent work done. Highly recommend! -
Review 78 (2024-04-23 - Rating: 5)
Thank you for a smooth and thorough job. Stephen diagnosed and fixed my blocked sewer line and offered suggestions for me to maintain the line. He was upfront with cost and was very knowledgeable. much appreciated! -
Review 79 (2023-10-07 - Rating: 5)
I reached out to Valdel Plumbing for an issue with my washing machine. I called in the morning, and they had someone out that afternoon! Justin was awesome! He took care of the issue with the washing machine and provided some other knowledgeable information on a separate topic. I highly recommend Valdel Plumbing. -
Review 80 (2023-10-06 - Rating: 5)
Contacted Valdel about having some work done on the house I just purchased. Jason was on time, let me know what he was doing and why throughout the whole visit which was extremely helpful. He worked quickly and it looks great. Looking forward to working with him and Valdel in the future! -
Review 81 (2024-07-11 - Rating: 5)
Jason Hills was very professional and with excellent customer relations. I will recommend his service to friends and family. -
Review 82 (2023-08-24 - Rating: 5)
Today I had the good fortune of meeting Stephen B. as the sewer drain expert from ValDel, who came to my house to evaluate for much needed work. He was not only professional, kind-hearted, and friendly, but brilliant in his field of expertise. I believe he even used his artistic ability to come up with a doable, affordable--actually quite genius--plan to save my sewer system. Its funny that as I get to meet different folks in their chosen fields, they are all dog/animal lovers. So what happens is we get to talking about mixed breeds, vet visits, goofy personality traits, on and on. A persons wonderful self is revealed, the customer is better served and becomes interested/enmeshed in the experts story. While I have a hard financial and emotional road of multiple repairs ahead, Im very grateful and reassured that Stephen will be involved on my behalf. -
Review 83 (2023-02-20 - Rating: 5)
From start to finish it was a good experience. From when I scheduled the appointment with Theresa she was very friendly and pleasant. Took the time to explain how everything would go. Was notified on the morning of the appointment tech was on his way. Spiro arrived shortly after. Was very friendly and easy to work with. Took the time to explain the steps he would take and kept me informed. Spiro went above and beyond to satisfy me Keep in mind they do charge by the job. That could be good or bad depending on the job. But overall a great experience -
Review 84 (2022-11-25 - Rating: 5)
After our water heater broke on Thanksgiving, Valdel provided excellent and quick service to install a new system in our home. All costs were given up front.Justin N. and Matt arrived quickly, were friendly and professional. During their time here they explained what happened, why, and were there to answer any questions throughout the installation process. Once install was complete, they walked us through our new system to ensure we knew how it operated.We were thrilled with all employees communication, the locality, and quality of work done today. We will continue to use Valdel in the future. -
Review 85 (2024-11-08 - Rating: 5)
Jason, was friendly and worked neat and clean, had no issues great job.š -
Review 86 (2021-09-24 - Rating: 5)
Great company. Very responsive and friendly from when I called to explain what I needed and until the job was complete. I also love that they send you a picture of the technician that will be arriving so that you know who is showing up at your door. I wish all companies did this!Steve showed up to replace some shut-off valves that were all corroded and inoperable. He carefully listened to my needs and explained the cost as well as giving me other options. He even threw in a few valves at no cost! The completed work was fantastic. I saw their truck in the neighborhood and decided to look them up and they had excellent reviews....now I no why. Great customer service, great technicians and fair prices! -
Review 87 (2024-04-11 - Rating: 5)
Steve was on time, courteous and friendly He knew what he was doing and took the time to explain everything to me. And, fixed the issue! I will not hesitate to contact Valdez next time I need a plumber -
Review 88 (2024-09-05 - Rating: 5)
I have used Valdel Plumbing in the past and was very pleased with them. Recently I had an issue with a leaky faucet and issues with my toilets. I called Valdel and they arranged for a technician to come out quickly. I was fortunate to have Jason Hills arrive at my home. He was professional and personable and just an all around great guy. While inspecting the issues I was having, he made sure to show me exactly what he found. When preparing the estimate, he offered me several options - not just the most expensive one. He explained the costs of rebuilding versus a new purchase and made sure I understood the costs. I cant say enough good things about Jason and the work he performed at my home. I will absolutely continue to use Valdel for any future plumbing needs! -
Review 89 (2022-01-12 - Rating: 5)
I cannot say enough about this company! The turnaround time for service was exceptional! Tim came into our home and explained all of our options clearly. He worked quickly, neatly and was very personable and polite. I would not hesitate to call Valdel and Tim again if we would need their services. Thanks guys! -
Review 90 (2022-04-13 - Rating: 5)
I have had Valdel Plumbing out twice for repairs in my home in the past year and a half. Each time they have been very professional and I have been impressed with their staff and quality of work. I have always been very surprised with how profesional and kind they are when coming out in times when customer service is lacking. Jason came out today and was very thorough with his work, he kindly answered all of my questions, and did it all with a smile on his face. He was also very respectful of my home. Itās nice to have someone out that seems like they truly love what they do and that performs quality work. If I could give More than 5 stars I would! -
Review 91 (2023-05-18 - Rating: 5)
HIRE THIS COMPANY! Leave big expensive but no way better Marshallās and Landis alone. I reached out to Valdel for a second opinion. Same conclusion, same excellent materials BUT they were so much more reasonable in price in comparison. Their service fee is less and they donāt charge a ādiagnosticā like Landis. Bigger isnāt better. Go with Valdel for all your plumbing needs. Same day service. Justin who did the work was professional and personable. Very knowledgeable and did an awesome neat job. Justin is a total asset to this company. Hire Valdel Today!!!!! -
Review 92 (2023-10-06 - Rating: 5)
So its easy to leave a good review when the work went right, but in my case it didnt. My old water heater burst and the replacement I ordered from Lowes with a delivery date of the next day got changed to a month out. Do not go to Lowes for this stuff. Valdel had someone out within 2 hours and they took away the old heater and put a good quality heater in its place. Had everything hooked up and going in 1 1/2 hours. Well almost. One of the wire nut connections slipped out and the heater would not heat. I called them back late in the day and they had a tech out first thing the next (Sunday) morning who found and fixed the problem. Frankly we need something better than wire nuts to connect wires. Something like Sharkbite for wires. I am happy with the service and the response to the problem. You can feel confident using Valdel -
Review 93 (2024-01-10 - Rating: 5)
Technician arrived on time and used booties to protect my floors. He diagnosed problems quickly and corrected the issues. All work completed promptly and the work area was cleaned thoroughly prior to his departure -
Review 94 (2021-09-17 - Rating: 5)
Valdel responded very quickly to my request for an appointment (while I received no response at all from some other companies which I contacted!) and followed up with confirmation as well as providing an update regarding initial visit in which a photo and introduction of the technician were provided. Steve arrived at the scheduled appointment time and quickly and efficiently identified the required equipment and labor for the replacement of power-vented gas water heater and pump switch that were damaged from basement flooding during recent storm. He also identified and remedied the issue that caused the sump pump failure that contributed to the basement flooding by making simple adjustments to existing equipment. The proper replacement equipment was identified and quickly ordered once he reviewed in detail the recommended work and pricing and authorization was given by me. All of the work was completed within a few hours -- including some additional corrections needed to surrounding elements (pipes, sump pump, venting, etc.). Throughout the scheduling and repair process Jennifer provided helpful support by phone, and everyone at Valdel was friendly, efficient and professional. One additional note: I live in a quirky 200+ year old house on a steep hillside lot, and Steve was extremely accommodating in responding to the special circumstances impacting on the work required. He was pleasant throughout the process and completed the necessary work (and more!) within the expected time-frame and to my satisfaction. I plan to call Valdel for additional future plumbing projects and recommend them very highly! -
Review 95 (2023-12-06 - Rating: 5)
The technician was professional from the time he arrived until the job was complete. He listened to my description of the issue. Getting to work Steven was able to immediately identify the problem. He video taped the pipe as I asked without any problem. He made sure he showed me the tape and explained what I was looking at. If I ever need a plumber in the future I will call ValDel first. -
Review 96 (2022-01-19 - Rating: 5)
We needed a water heater replacement, where Billy from Valdel came within few hours of calling them to inspect the problem. Provided us with the best quote possible. I compared with multiple providers after that and happens the quote from Valdel is reasonable and best value for the same product in the market.For the install Billy and Steve did an amazing job of replacing the unit, very professional, courteous and were absolutely knowledgeable of what they were doing. I would recommend Valdel to others for their excellent service from calling the customer service to finishing the job and Id do any other plumbing jobs with them again. -
Review 97 (2023-11-24 - Rating: 5)
Quick response and fixed the leaky faucet fast. Steve Harris was our guy and was honest, thoughtful, and got the job done right. Definitely keeping ValDel in my contacts for any plumbing help! Thanks! -
Review 98 (2022-08-06 - Rating: 5)
We needed to replace our sewer line and were glad we landed with Valdel Plumbing after calling around a few places. They are professional, responsive, and I couldnt be happier with the quality of work they performed for a competitive price.We couldnt be happier working with Chris who helped us decide the best solution that best fit our needs. Out of all the plumbing companies we spoke with, he provided options (which we didnt know we had!) such as traditional trenching vs pipe bursting, clean-out locations, etc. He was first on-site and last to leave to ensure the job was complete and we were satisfied with the work.I highly recommend going with Valdel Plumbing for any job - big or small. -
Review 99 (2023-11-29 - Rating: 5)
Jason was very kind and courteous. He explained what needed to be done and I approved the job. He performed the task and cleaned up all materials. I would ask for Jason again if I needed any plumbing services in the future. -
Review 100 (2023-10-25 - Rating: 5)
We had a sewer line issue. I called and they sent a man out within 2 hours. He identified the issue and had it resolved quickly for a fair price. I highly recommend them for any Plumbing needs! -
Review 101 (2024-05-05 - Rating: 5)
Great service. The ValDel team was on time, did a great job with the work, and cleaned up after they were done. They were also very patient with answering all my questions. -
Review 102 (2023-06-13 - Rating: 5)
Jason did a great job of finding the problem.Very polite, courteous and efficient both in checking our plumbing and installing our new Water heater tank. I was very satisfied with all services he provided ššš -
Review 103 (2023-01-09 - Rating: 4)
I called several plumbers over a holiday weekend. Valdel was the first to call me back early Monday morning. They were able to schedule me the next day. One thing that impressed me is that the plumber was on time and texted me that he was on his way. The text included a picture of the plumber doing the work.He was efficient and explained everything that needed to be done with an estimate for my approval right on the spot.I would highly recommend Valdel. -
Review 104 (2023-07-13 - Rating: 5)
Extremely Happy I called Valdel Plumbing this morning to take a look at a leaky pipe. Called and spoke to Jennifer who was very pleasant and knowledgeable about my situation and said a plumbing tech would be out within a couple hours. Received a txt a couple hours later saying a tech would be there soon. Steve Harris was great. Could not have asked for a better plumbing tech. Was able to assess the situation and fix the problem within a couple mins. I would highly recommend Valdel to all my family and friends in Montgomery county region. Thanks again Steve and Jennifer -
Review 105 (2022-02-11 - Rating: 5)
I have been using Valdel Plumbing for the past few years. From the original phone call, to the end of the outstanding work done by their technician Tim, the service has been fantastic. Our problems were handled promptly, professionally, and with great care. They are reasonably priced, and very nice to deal with. I highly recommend them! -
Review 106 (2023-01-10 - Rating: 5)
Just installed my water softening system with Justin at Valdel Plumbing. He was very professional and updated me on progress as he went. The work was done very well and he explained the details very thoroughly. Justin did an amazing job and I would highly recommend Valdel and Justin. -
Review 107 (2022-12-02 - Rating: 5)
We had a utility sink replaced and a new faucet installed. Justin was great to work with. He listened to what I wanted and the concerns I had and installed exactly what we needed. Weāve used Valdel before and weāll definitely use them again. -
Review 108 (2023-08-04 - Rating: 5)
Justin was a good communicator and explained all the options to resolve our damaged toilet flange. It was fixed without having to be replaced. This is the 4th time weāve been happy with Valdel service. -
Review 109 (2022-12-30 - Rating: 5)
We called Valdel about a water pump that was not functioning properly. Justin was very thorough and clearly laid out all the options with their respective pricing and process. He was able to quickly fix out water pump and gave us ideas to consider for the future if the pump fails. He also tested our water for pH, iron, and hardness, and answered several other plumbing questions we had. We will definitely be calling Justin for any future plumbing needs! -
Review 110 (2023-04-23 - Rating: 4)
Jerry did an outstanding job. We had an issue with the previous plumber who attempted to fix our toilet water line in an unconventional manner. There was a great possibility of having to cut the wall and install new water lines, but Jerry was persistent and patient and was able to finish the install without having to cut the drywall. All on a Saturday afternoon. Thank you. Jerry! -
Review 111 (2023-08-14 - Rating: 4)
Positive aspect of the company was the technician coming to our house to fix our garbage disposal on the day that I called. However, the initial price that the technician said to replace the disposal was extremely high. They were close to $1000 or a little over $700. My husband and I thought they were extremely expensive for replacing garbage disposal. When we said we would not use because of the high price, he gave $200 discount. I wish they were more reasonable with the price. Because of the price, I dont think we would use them again in the future. -
Review 112 (2021-08-06 - Rating: 5)
Billy was assigned for my service call about a possible leak. It was determined to be an issue with one of my toilets. Rather than fixing all three toilets i had them replaced and very happy with the outcome. Joe came to assist. New toilets are perfect and extremely helpful for my elderly Mother who needs the extra height and sturdiness as they are all ADA approved. Great service and great prices! I have used Valdel Plumbing many times and i highly recommend them. Billy and Joe were very professional and very courteous. They made sure all areas were left clean. Hiring them is a no brainer! -
Review 113 (2023-04-25 - Rating: 5)
Justin came . He was very professional and nice. He told us what needed to be done and gave us a priceWe actually had him complete job same dayVery happy with the service. I would recommend them for sure.Thanks Justin for great service -
Review 114 (2024-12-14 - Rating: 5)
My technician Steve was Awesome. Thorough/Courteousā¦Willing to go the extra mile. -
Review 115 (2022-08-10 - Rating: 5)
Steve and Justin were prompt, efficient, courteous and knowledgeable. They replaced our well pressure tank, an did a great job. They cleaned up and were just a pleasure to deal with. The service was a tad bit pricier than most, but you get what you pay for. Terrific plumbers.Susan Gill -
Review 116 (2021-04-28 - Rating: 5)
Tim arrived early this morning, assessed what we needed done and quoted us a price on the spot. Once we agreed to the charge, he got right to work and stayed until the work was completed. He installed two shut off valves , relocating one to make it more convenient, and installed a sump pump for our basement sink and clothes washer. He reviewed all the work with us before leaving and we are very happy with the outcome!So yes we would recommend Valdel plumbing to our friends and neighbors. -
Review 117 (2022-09-10 - Rating: 5)
Steve and his helper were great. They were personable, professional and knew exactly what they were doing. Cant say enough about how pleased I was with the job they did for us. It was quite complex and they had to cut a hole in our wall to get to the problem. The cuts were clean and there was hardly a mess at all...which they cleaned up so well. We will always call on them for any plumbing problem we may have. Its a great company, one that I recommend without hesitation. -
Review 118 (2023-04-06 - Rating: 5)
Could not be happier with the service we received from the Valdel team. We had our Water Softener replaced, a back up Sump Pump and replaced an outdoor water faucet. The team was incredibly polite and went above and beyond in customer service. Very impressed with our services from Valdel Plumbing! -
Review 119 (2024-01-30 - Rating: 4)
Response was prompt. Issues were repaired. Plumber Chris was first class - efficient, courteous, respectful and tidy.Only issue was that the charges were rather high. -
Review 120 (2022-11-27 - Rating: 5)
Valdel plumbing did a great job resolving our water backup issue in the weekend. Their customer service agent Theresa was extremely helpful arranging the service call the same day I contacted them. Their technician Jerry showed up on schedule, explained the issue and charges before completing the job. I highly recommend contacting Valdel for your plumbing needs. -
Review 121 (2023-02-10 - Rating: 5)
Couldnāt be happier with the level of service and quality that this company provided. I inquired about my repair needs in the morning, and they had the entire job assessed and completed literally four hours later ā without a doubt the fastest and most professional plumbing services I have ever received. 10 out of 10 would recommend! -
Review 122 (2024-05-21 - Rating: 5)
Second time with Valdel. Excellent and quick service. Jason Hills was excellent.. pleasant and did a great job. Would definitely recommend. -
Review 123 (2023-01-10 - Rating: 5)
We noticed an issue with our water heater - Valdel was quick to respond. Jerry came out and was nice and professional. He valued our situation. Ultimately, we determined to go with a tankless unit to replace the current one. Jerry helped us through the process and what it would entail. The conversion to the tankless unit took approximately 6 hours but went flawlessly. I would recommend Jerry again without hesitation. -
Review 124 (2024-01-30 - Rating: 5)
I had an amazing plumber who came out his name was Stephan and he showed up on time cleaned my sewer he explained everything and was very patient with my super clogged system I hope they give him a raise heās the best forget the rest. Definitely call his employer back if anything happens in the future!!! -
Review 125 (2022-04-29 - Rating: 5)
Valdel Plumber arrived on - time. Texted when he left and how soon he would arrive. Picture of plumber in text.Assessed the problem. Gave a price for the work , which was reasonable. And got the job done in about one hour. Also guaranteed the repair for one year. I had a leak from an outside spigot due to water freezing and bursting the pipe.The plumber was knowledgeable and courteous.Respectful of my home and wore shoe coverings.Very pleasant service call.Will use these guys again if I need them! -
Review 126 (2023-11-25 - Rating: 5)
Stephen B was simply awesome: quick assessment, reasonable fixed quote, efficient completion and most importantly, very respectful about the property with setup and cleanup. I plan to use Valdel plumbing for all my future needs assuming other operators are true professionals like Stephen B. -
Review 127 (2022-01-25 - Rating: 5)
These guys were great. I got about 6 different was estimates for the job the lowest of which was $2000 more then this company charged me. The men were both friendly courteous and professional as well. They didnāt leave a mess behind, and I am quite satisfied with their work. I Would use them again if I needed a plumber and will recommend them to others. Jay is a people person. -
Review 128 (2023-01-20 - Rating: 5)
I have to say this was by far one of the best experiences with customer service that I have ever had. HomeServe would not cover the cost to replace and fix my water heater valves. They worked with me with the price and had me up and running in no time. They were very responsive and available. I would definitely use them again. -
Review 129 (2022-10-14 - Rating: 5)
Great experience with Valdel Plumbing, I will definitely be using them again if I have another plumbing job. The technician, Matt King did a very thorough job in assessing the issue and fixing the problem. I loved that he took the time to explain everything. I will definitely request Matt again. -
Review 130 (2023-04-20 - Rating: 5)
I had a major job done a year an half ago and my tech name was J or Jason. He was the best man for the job. So just recently I had a plumbing issue nothing huge I called the company an I ask if J still works for the company. Turns out he does so I said to the company I would like to have him come for the repair. They schedule my appt with J and he was great again. My issues was resolved both times. -
Review 131 (2021-12-22 - Rating: 5)
ValDel was great starting with their office team. They were very polite and instantly offered guidance to me for the problems I was having with 2 of my toilets. They were able to get someone over the same day I called. I really appreciated the text they sent telling me when and who (complete with a picture) was coming to my home.So Colin came to my home and was excellent. Polite, respectful and very knowledgeable. He also was patient with me and all my questions!He was able to translate plumbing lingo to a ālaymanā terms for me. Awesome.I would definitely hire this company again! -
Review 132 (2022-11-30 - Rating: 5)
Called Valdel for a leaking toilet. Matt King came over and fixed the issue. He was upfront about all the charges and gave good advice. We ended up replacing the toilet but Matt gave all the available options and he went forward with whatever we decided. Good timely customer service. -
Review 133 (2022-11-17 - Rating: 5)
I contacted Valdel for an estimate on replacing my hot water heater, and they came out right away and did not charge me a visit fee for the assessment. I called a few plumbing companies, and some wanted to charge almost $100 (!) just to come out, and the fee was not rolled into the job if accepted. I recall it was typical for the fee to be absorbed, but I guess thats not the case these days.In any case, they gave a fair price (they were not the cheapest but I also wanted a vendor who has a good reputation and does quality work), and they didnt try to upsell products like some other vendors. They were able to fit me in within a week of the initial visit, and the technicians came out and did the job in a short amount of time. They arrive when they said they would, and they were in and out of the house in about 2.5 hours.I would definitely recommend them for a new hot water heater installation. -
Review 134 (2022-06-06 - Rating: 5)
I am grateful for Justinās expertise and the knowledge he shared throughout the estimating and implementation process. He provided options to approach the issues in a consultative manner. Justin also gave tips along the way. It was evident that Justin loves his profession. He spoke very highly of his employer, including going to a Phillies game that night made possible through Valdel. Jen who took my initial call was very friendly and informative as well. Kudos to Valdel for creating a company culture of excellence and care that cascades from your team members to your customers. -
Review 135 (2022-06-13 - Rating: 5)
After calling four other service providers, ONLY Valdel accommodated my request to have a technician call me regarding the work prior to scheduling the visit. I had some logistical questions about the work ( garbage disposal replacement and back up for my sump pump) and requests for particular products to be installed. I received a call back within ten minutes. The individual LISTENDED to my requests and concerns, discussed them with me, and made some very helpful suggestions. Both service techs that showed up were professional, polite, thorough, knowledgeable, and left the work areas cleaner than when they arrived.. Highly recommended! -
Review 136 (2022-06-11 - Rating: 5)
Jerry replaced our sump pump in early May and gave us estimates on several other issues. He was very professional and helpful explaining everything he did and proposed. I just requested Jerry to return to install a new Pressure valve which was on my list from the previous visit. Againā¦he did a great job and was very professional. Iād highly recommend Valdel and Jerry to friends and neighbors for any plumbing needs šš -
Review 137 (2021-09-10 - Rating: 5)
Valdel Plumbing did a great job replacing my hot water heater. The old one was 15 years old so we were living on borrowed time. Our tech, Billy, was very professional, knowledgeable, and courteous. He handled the job in an hour and a half, and they were able to send him out same day I called for a quote. We only got one other quote, so I canāt speak to overall value as opposed to others, but they beat it by $700 and had everything needed on the truck and did the job right then and there. Would recommend them to others. -
Review 138 (2022-06-09 - Rating: 5)
Jason and his apprentice arrived on time and both introduced themselves with a handshake.We then reviewed the extent of the job in question and Jay was able to provide a quote before the work was even commenced.Before I could blink, they told me the toilet had been installed.I surveyed the finished product and was delighted with its functionality as well as the cleanliness of the surrounding workspace..All in all, a job well done! -
Review 139 (2024-10-09 - Rating: 5)
Quick efficient work. Plumber explained what he discovered and how he was going to rectify. -
Review 140 (2024-02-09 - Rating: 5)
Both Steve H. and Steve B. represent your company well! They were both very friendly, knowledgeable and took time to explain everything to me without making me feel pressured or rushed. I would definitely recommend your company to others. -
Review 141 (2022-06-07 - Rating: 5)
First time using this service and Im greatly pleased! Ive been struggling with a simple issue - my washer standpipe wasnt draining properly. I tried clearing the blockage myself, but had no success. I submitted a request through HomeAdvisor for a solution to this and Valdel Plumbing reached out to me directly within a few hours. The person calling was exceptionally upfront and honest and I gladly asked for an appointment. They had openings within HOURS (same day service!) Even I wasnt THAT ready, so I scheduled it for the following morning (this morning).The technician showed up at the beginning of the time slot and was professional, friendly, and clean. He was willing to humour my attempts at comedy and even (pity) laughed a few times! :) I gave him the rundown, and he was RIGHT AWAY ready to clear the blockage. He gave me the prices BEFORE anything was done, quoted what would be needed if his snaking operation didnt work, and began work. After clearing the line, he was willing to wait around and ensure that the standpipe actually drained.All in all, his work seemed to do the trick! BUT Valdel Plumbing was willing to offer a WARRANTY that the pipe will drain properly within 30 days or theyd credit the next needed operation for the price that I paid! Prices are always high for plumbing needs, but its nothing that I wasnt expecting, and it aligned with what other plumbing services had quoted me (Id much rather leave this work to the professionals and Im willing to pay whats needed)Ill certainly be calling Valdel again in the future for any (hopefully sparse) plumbing needs. You should too! :) -
Review 142 (2021-10-14 - Rating: 5)
I had to extend a gas line to accommodate a new dryer and the office staff at Valdel was extremely responsive and got someone out the next day. The technician listened and worked with me to create a custom solution (I had some pipe and fittings which he incorporated). He saw an issue with outdated shutoff valves and swapped it for me as a professional courtesy.This is the second time and second technician (Jerry and Eitan) Ive had from Valdel and Ive been impressed with the quality of their work, communication, and their digitally connected systems (invoicing, text messaging, website submission, etc.).I highly recommend them. -
Review 143 (2022-12-03 - Rating: 5)
After having a drain clog, we had to find a quality and responsive plumber. We had one company come out but due to the time of day and weekend parts werenāt available but we needed a fix ASAP. Through Angiās List, we found Valdel and we are beyond grateful. They were ahead of their arrival time and assessed the situation perfectly. Justin Neiswender is who we worked with and our experience with him has made us forever customers with Valdel. His insight and ability to field all of our new homeowner questions made it a fantastic experience. Not only was he able to fix and resolve the issue, he mentioned their trucks are very well stocked for any job that may come up. We will 100% be looking to work with Valdel and Justin if possible again in the future. Thank you for saving our weekend and sanity. -
Review 144 (2022-02-01 - Rating: 5)
Purchased a new kitchen faucet that I wanted installed. Made a same day appointment and their representative, Colin, came out promptly. Throughout the entire process he was happy to explain what he was doing and why. He found and corrected an additional leak that I was not aware of. Colin was very professional and personable. I would definitely recommend Valdel Plumbing for your plumbing needs. -
Review 145 (2022-09-09 - Rating: 4)
They did a very good job. Tech was very knowledgeable and nice guy. Good quality of work as well. They were a little pricey compared to a similar job I had done earlier this year by a different company, but I would use them again. -
Review 146 (2022-03-15 - Rating: 5)
Tim and Ron were great! These two men installed a vanity for us which turned out . They had great communication and very reliable work performance , leaving a homeowner very happy. Valdel plumbing will work around any tight schedule as well. We recommend to anyone in need. -
Review 147 (2021-10-25 - Rating: 4)
Valdez was very responsive, organized, and professional. I liked that they sent a text with the plumberās photo and experience before he arrived. He also contacted me that day to confirm that he was on his way. Billy Pearsall, the plumber they sent was prompt, respectful and very helpful - answering the many questions I had. The leak was identified quickly in a difficult area above a dry wall ceiling and air return ducts. He gave me several options and I decided to upgrade my water line to my fridge, which was the source of the leak. The work and cleanup was done quickly and professionally. Billy also gave me advice and estimates on my hot water tank, which was located near the leak. All in all I was very satisfied. -
Review 148 (2023-03-30 - Rating: 5)
Valdel Plumbing was very responsive and had a technician at my home the same day that I called. Justin gave me an incredibly detailed breakdown of prices, explained what he was doing, and was very professional. I would highly recommend. -
Review 149 (2024-04-10 - Rating: 5)
I would highly recommend ValDel Plumbing. They worked with us and got the job done. Awesome service. Justin was very knowledgeable and answered every question we had. I would call them again, no question. -
Review 150 (2022-05-11 - Rating: 5)
Our technician Justin arrived shortly after we called Valdel about a plumbing leak in our powder room. He was quickly able to diagnose the issue and provide thorough detail of what the issue was, and any further complications that could arise from it. Luckily, nothing stemmed from the initial problem and he was quickly able to make the necessary fix. I appreciate Justinās professionalism and his detailed explanations. I highly recommend this company. -
Review 151 (2021-11-04 - Rating: 5)
Jerry came out for an estimate to repair and replace old cast iron sewage pipes. It was a huge job. The estimate was very reasonable for the amount of work. Jerry and Ron got the job done over 2 days. They were punctual, informative, polite, hard working, and extremely neat. We are very satisfied with the job. We would absolutely recommend Valdel Plumbing as well as use them in the future. Thanks guys! -
Review 152 (2022-12-02 - Rating: 5)
Had a Rheem water Heater for 3 years, it started leaking, warranty stinks. The Rheem replaced a 14 year old Bradford White we had and we needed to replace it in a hurry and went to our local Home Depot, they were good and the installation was good but obviously the quality of the Rheem was not even close to the Bradford White.Today I went online and shopped for Bradford White and the results pointed me to Ferguson, I called them and they were very nice and were able to give me a price for a BW but unfortunately they donāt install and could not recommend any.I searched again and and found many plumbing companyās near me, the first choice I went with was Valdel, I filled out an online form around 12:30 pm and within minutes I received a call from them, they were very pleasant to speak with! She told me they have an appointment available between 2-6 pm (same day), I said yes please send but can you have them call first, she said absolutely. I received a text at 3:23 telling me my technician Justin is on his way, a few minutes later I received a phone call too, nice! Within 15 minutes Justin along with Spiro showed up, I greeted them at the door and immediately they put on shoe booties. I took them to the water heater and explained my issue. They confirmed that a replacement was needed.They walked me through all my options but even though I needed to go with the lowest cost option I still felt comfortable that I was getting a quality product and after they completed the replacement a quality installation.I am impressed with the speed that this experience was done, from my initial inquiry 12:30 pm to final installation 6 pm. Well done Valdel!Finally Justin and Spiro were amazingly professional, so happy I selected Valdel!I know price and quality usually go hand and hand so here is to hoping that my return to BW will result in 15 (or more) years :) -
Review 153 (2024-04-05 - Rating: 5)
Stephen arrived by the appointed time. He was professional and thorough in explaining our situation, our options, and then carrying out the repair. Thanks! -
Review 154 (2022-04-11 - Rating: 5)
Excellent communication. All steps of service were communicated by office as well as technician.Jerry was very knowledgeable and thorough. Service involved water backing up into basement and main water pipe changed out in old house.Jerry was professional and arrived early and did a good job. Work was guaranteed under warranty.I would use them again. -
Review 155 (2022-01-15 - Rating: 5)
Technician Tim Cullen was extremely professional and did a great job! He installed a new kitchen faucet for me. He also took the time to answer questions and gave instructions regarding a couple elements of the new faucet. Very pleased! I would definitely recommend Valdel plumbing. -
Review 156 (2024-09-30 - Rating: 5)
Very prompt, professional. I would recommend this company for your plumbing needs! -
Review 157 (2022-11-10 - Rating: 5)
Matt King was awesome! I actually work for Angi and found Valdel through them. Do not hesitate to reach out to this company. We had to reschedule and they not only accommodated, but they came out the same day we were able to reschedule for. Awesome company. -
Review 158 (2021-11-29 - Rating: 5)
We have been Valdel plumbing for the past year and couldnt be happier. Steven Ault has been servicing our home since we have called and he is knowledge, efficient, and dependable. We trust his knowledge and expertise for our plumbing. Valdel is also very cost conscious and they ensure we are getting the best price possible. Great company and great plumber! -
Review 159 (2022-06-17 - Rating: 5)
We had the need for toilet repair recently and made a very wise choice by calling Valdel Plumbing. Technicians Steven and Matt arrived on time, gave us a very reasonable estimate and immediately went to work. I would recommend this company when you need fast, competent and professional repair with reasonable prices! -
Review 160 (2022-04-03 - Rating: 5)
I have nothing but great things to say about Valdel plumbing. They were quick, on time, and very professional. Their communication is excellent, and they even go as far as sending a photograph of the plumber coming to your house. Our plumber, Tim, was absolutely fantastic. He knew what he knew, and also knew when he should consult with more senior people, and he repaired the serious problem we had with our shower. I could not be happier, and I will definitely use them again. -
Review 161 (2021-07-22 - Rating: 5)
Steven came out for a clogged sewer line. He installed a clean out in the crawl space since there was not one. We lost power before he was able to unclog the drain, but he came right back out the next morning when power was back to finish. He was very polite and knowledgeable. Valdel Plumbing as a whole is very responsive and able to get you on the schedule quickly. I have had Tim out a couple times before to fix other issues such as leaking pipes, installing a new shutoff valve, and replacing a pressure reducing valve. My experience was also exceptional which is why I continue to call with any issues that I have. -
Review 162 (2022-01-20 - Rating: 5)
Called at 5:30 pm bc our 40 gallon water heater leaked all over our laundry room. By 8:30 the next morning the technician Steve was here which I never expected but was thankful. He did an amazing professional job in a timely manner. I would recommend Valdel to anyone needing a quality job with knowledgeable workers. -
Review 163 (2024-09-15 - Rating: 5)
I called on a Sunday Afternoon. I had no running water in the house. I had a plumbing tech at my house in under 1 hour and the job was done under 45 minutes. Tech was very friendly and explained the issue. Job well done. I will only use this company for ALL my plumbing issues. Very happy customer. Thank you 9/2024 -
Review 164 (2024-12-06 - Rating: 5)
Quick response to my email. Steve was knowledgeable and professional. Options explained. Quality work done as quick as possible. -
Review 165 (2023-01-26 - Rating: 5)
Spiro and Eric called ahead of time and arrived on time. Also, Valdel, proactively sent emails reminding of our appointment which was very helpful.Spiro and Eric were very professional and explained clearly what they were planning on doing, extremely courteous and patient and completed the task earlier than planned. Based on our experience with Spiro and Eric, we would highly recommend them and Valdel plumbing to anyone who would need plumbing services.Thank you -
Review 166 (2022-10-11 - Rating: 5)
These guys were great. I had a slow draining bathtub, a garbage disposal that needed to be replaced and a kitchen faucet to replace as well. I also asked them to check the connection for my washer and to fix a bathroom vanitys stopper.They completed the work without any hassles and did a quality job. The company has a specialist who handles drain problems and he cleared my bathtub drain of years worth of accumulated hair in record time.the plumber called me a half hour before arriving and arrived on time. He went over all the work I wanted completed then gave me the estimate up front so there werent any surprises as to cost. The plumber, his assistant and the drain specialist were professional and polite. Ill use Valdel again in the future. -
Review 167 (2022-08-27 - Rating: 5)
First time customer very satisfied with my experience! Everyone I interacted with was polite and helpful! My technician Justin was great from the estimate to the completed job & explained everything in detail! Justin & Javi arrived at my scheduled time, got right to work and completed the job in the time frame I was given. I would recommend Valdel Plumbing & request Justin & Javi for any plumbing needs in the future! -
Review 168 (2021-03-05 - Rating: 5)
Valdel came as a referral from a friend and we they were spot on with their awesome service. Steve did a great job finding a leak in our jacuzzi overflow drain. He gave us all repair options and pros/cons so we were able to make our own decision on the repair. In addition, he repaired another tub drain and found a leak that could have become an issue down the road. Their pricing and expertise was the best from the research we have done. Really appreciate an honest and experienced plumber, thanks again! -
Review 169 (2021-07-16 - Rating: 5)
Steve Ault was very professional and knowledgeable. He explained in detail all aspects of the work to be completed (removal of kitchen water filtration system and installation of replacement water filtration system) and provided a very reasonable corresponding fee structure. The work was completed in a timely manner. In addition, extremely pleased with companys customer service. We would definitely use again and recommend to others. -
Review 170 (2022-03-01 - Rating: 5)
Valdel always comes through when I need them. The diagnostic and dispatch fee are expensive, but to be able to call them with an issue and have someone at my house within 1 hour is worth it to me. Jay Hills is wonderful. Heās super personable, is great with dogs, and took the time to ensure I fully understood my issue. I will continue to use Valdel when in need. -
Review 171 (2022-06-13 - Rating: 5)
I called or emailed 3 or 4 local plumbing places, Valdel was the only one that responded, and they responded same day, Great availability, could have had someone out that same day, but happily bumped it until my schedule was better.Texted me when technician was on the way. After quick tour of the problem faucet outside and the cutoff valve inside, provided a quote for the full job. When I had to cut back on that due to cost (was just outside the amount I had budgeted, I think the pricing was fair), was willing to redo the quote for the bare minimum work (I had wanted to relocate the exterior faucet, but that was much more work than I realized).Worked quickly & efficiently, showed me what was done and pointed out details that were not visible.Will definitely use again. -
Review 172 (2021-09-05 - Rating: 5)
This company provided good, old-fashioned service all the way around! My hot water heater had been unused for several years and had started hissing. I called and they were out within the hour. I was given the option of installing shut-off valves, then asked about pricing for a new hot water heater. I was amazed at the low-cost, and the guys installed it immediately!!! I highly recommend them and will use them for all of my future plumbing needs. Thank you Valdel Plumbing! -
Review 173 (2020-02-27 - Rating: 5)
Tim was our service man and he was wonderful! Nancy was great and helpful on the phone. I work in customer service and truly value and give credit where it is due! Tim was super pleasant, friendly, great with our kids even! Sent pictures of the job before and after. The work was done well, amazing great prices, and we could not be happier and more thankful. Thanks again Tim and to Valdel! -
Review 174 (2021-07-21 - Rating: 5)
Valdel replaced an ancient deep sink//laundry room faucet and installed cut-off valves that werent previously present. They were very communicative. Scheduled the work quickly (1 day turn around? Awesome!). Arrived on time. Provided an easy to understand quote, and got the job done right and quickly. Could not ask for a better experience. -
Review 175 (2021-06-30 - Rating: 5)
1st week in our 100 yr old house and toilet backed up- couldnāt clear it and water running into the basement. Valdel came was very responsive, and came out quickly. The problem turned out to be quite extensive, with about 7 feet of old iron sewage pipe completely cloggedā¦ Had to cut out and replace significant portions with PVC. They explained everything clearly and accurately and did a terrific job at a fair price. I highly recommend. -
Review 176 (2022-01-30 - Rating: 5)
Laundry sink was clogged. Technician explained everything being done. was very patient answering all my questions. Did an excellent job. Valdel is very reliable. was happy they work on Sunday, in this horrible snow storm. Customer service was excellent. Will highly recommend. šš¼ -
Review 177 (2022-08-31 - Rating: 5)
Valdel was very responsive to my emergency request that involved a leak from a toilet to the floor below. Jerry came out when promised, diagnosed the issue very quickly and advised me of the work and pricing. He did the job that other plumbers failed to do and saved my house from significant damage. Highly recommend them. -
Review 178 (2021-07-16 - Rating: 5)
My tub wouldnt drain over the weekend, and when I called Valdel Plumbing, I was able to get an appt for Monday. Before the technician arrived, I received a text with his name, picture, and short bio. I never saw that done with any other company, but it is a nice idea. Steve was on time and after I showed the problem to him, as well as a utility tub problem. He explained the possibilities of what could be wrong and how each would be fixed. Steve took his time and answered my questions. He told me my options and the price for each. He was even able to get a large part delivered and installed the same visit. I was very impressed and will use them again. Thank you Steve! Karen Prince -
Review 179 (2022-02-25 - Rating: 5)
Tim (Gas Plumber), who came to my house was so friendly, polite, and very knowledgeable. He took the time to fully explain the options and procedures for installing my gas range, as well as to answer my questions. He is very honest and transparent in sharing information and recommendations. I will not hesitate to call on them in the future. -
Review 180 (2022-05-16 - Rating: 5)
Jason Hills was our plumber. Came to our house same day. Assessed the issues and offered pricing for the immediate fix and pricing for the longer term fix. He was cool with our decision to go with just the immediate fix. Jason is a nice friendly guy and a great communicator. I would use Valdel again. -
Review 181 (2022-11-11 - Rating: 5)
I had an issue with a leaky valve. They came in and identified the problem right away. It was in a tight spot but they replaced a hose bib and able to fix everything. Steve did a great job. In and out on a couple of hours. Happy with the results and would call them again in the future. -
Review 182 (2023-05-31 - Rating: 5)
My kitchen sink was severely clogged. Two technicians came out to work on it and after some fighting, finally got it unclogged. Itās like a brand new sink. Both Stephen and Jason were very friendly and knowledgeable and came in and got the job done. Would highly recommend them for any plumbing issues. -
Review 183 (2022-04-08 - Rating: 5)
Called Valdel Thursday. Jason arrived Friday, diagnosed the problem and installed toilets, kitchen faucet and garbage disposal and shut off valves for another sink. Jason, Justin and Ryan were very professional, friendly, and knowledgeable. Jason took the time to explain everything. I feel like I have a new home! Jason will return tomorrow morning to swap out our water pressure tank. I will most definitely call Valdel in the future and definitely recommend them to family and friends. Canāt thank you all enough for the promptness in customer service and services performed. Thank you all!!! -
Review 184 (2023-09-26 - Rating: 5)
I was apprehensive about the state of my plumbing, but the technician made me feel confident on the situation. He had some obstacles to overcome, but he moved his equipment to the site. Thank you for sending him! Great job! -
Review 185 (2020-08-28 - Rating: 5)
I worked with Valdel in the past for a leak and shower issue. There was a lot of work, but there was still an issue months later. We called them back for a water heater issue yesterday. They installed a new water heater that day for a reasonable cost and made another fix to the shower to make sure their original job was complete. Steven A was our plumber and he did an amazing job. Thank you! -
Review 186 (2022-05-10 - Rating: 5)
We had a water shutoff valve that no longer worked (darn 30 year old stuff!). We tried a quick , cheap remedy from a home store, that did not work (of course not). Valdel sent someone that day, reviewed 4 of our shutoff valves, found another faulty one, and repaired them both quickly and for a very good price. Very happy with the service. -
Review 187 (2021-06-08 - Rating: 5)
We have used Valdel Plumbing for several home repairs over the years and they are always fantastic. Our hot water heater broke on Sunday and they were out first thing to remove two old water heaters and install new equipment. Tim was very professional, did quality work and even cleaned up the mess our old water heater caused. We highly recommend Valdel Plumbing. They are honest, professional and do exceptional work. -
Review 188 (2021-04-15 - Rating: 5)
Weād highly recommend Valdel to anyone and will certainly go to them first for all our plumbing needs going forward. Super responsive, professional and communicated very clearly from beginning to end. We had a pin hole leak and Steve diagnosed and fixed it within 24 hours. Steve was excellent and canāt recommend any higher -
Review 189 (2021-08-06 - Rating: 5)
I was reluctant to use a new company, but Billy was professional and competent. And then I used my new faucet. It has spectacular water pressure (never have we ever had good water pressure. In the last five years living here we have had lackluster water, I didnt even know that this was possible living here).Having such a positive experience with Valdel for my kitchen faucet installation, I went back for the toilet installation. Tom was thoughtful and EXTREMELY competent. The new toilet works beautifully and it was quickly installed.Hopefully I will not have to have anything else installed, but if I do, I will go to Valdel!