Horizon Services - Air Conditioning, Plumbing & Heating

Located in Norristown, Pennsylvania

Address: 900 Adams Ave, Audubon, PA 19403, United States

Phone: +1 610-510-6388

Rating: 4.7

Services

Online estimates
On-site services
Repair services
Appointment required

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-11-06 - Rating: 5)
Excellent response to my gas boiler going out. The initial technician, Colby, was very knowledgeable and honest. The purchase process is a bit daunting and long, however, my salesperson was professional and nice. I did do extensive research on total cost prior to meeting with sales. They will give you a sticker shock price initially, but are very willing to work within your budget.

Review 2 (2024-12-13 - Rating: 5)
The scheduling process online was easy. I got an appointment quickly. The tech, Anthony’s Garcia came within the designated time, was polite, quickly resolved my issue and presented my choices about service in an understanding and respectful manner. I am very pleased with the service he provided. It would be helpful to somehow have Horizon Services come up in the phone when techs call. I do not often answer the phone when unknown callers call. I know this could prove challenging and know that just because Horizon is identified does no mean hackers are not at work. Thank you for providing excellent service to me for the past 11 years.

Review 3 (2024-10-10 - Rating: 5)
Another great job by Nick! He is always professional, gives us an estimate before beginning the job, and gives an excellent result. Our new bathroom faucets look great! We will continue to use Horizon and request Nick as our technician.

Review 4 (2024-10-17 - Rating: 5)
Zachary did a fantastic job replacing our internal water pipes. He was extremely knowledgeable and explained the water test he conducted.

Review 5 (2025-01-03 - Rating: 5)
Needed emergency service on a Holiday. A technician arrived less than 3 hours after my call, fixed the problem and serviced the unit within 2 hours. The bill was certainly reasonable. I have been satisfied with the many services that I have used Horizon for and will continue to remain a loyal customer.

Review 6 (2024-12-21 - Rating: 5)
Shane was great! Very direct and honest about my plumbing situation I am facing in my mid-70’s aged home. Great work. Extremely knowledgable. Knew how to put the mechanics of plumbing and our problem into layman’s terms. His explanations and rationale will help me plan my next steps. He followed up on Phil’s initial great work, and of whom he too spoke highly as a guy who has gotten him out of a couple of jams on the job. Shout out to Joanna in the office! Prompt and gets things organized for my appointment and specific service needs every single time!+John

Review 7 (2025-01-06 - Rating: 5)
Colby is outstanding! He is incredibly knowledgeable, very professional and great to work with. He arrived very timely and works fairly quickly. He presented us with options for our boiler. Walk us through all options. Helped us with a solution that works best for us now. When we are ready for a new boiler in next 24 months we will certainly call Horizon ( and request Colby)So appreciatedPat Igoe

Review 8 (2024-09-19 - Rating: 5)
Horizon did an excellent job installing the new HVAC system. They did it within the hours they said they will get it done and the performance of the HVAC is above expectation. Al the sales person customer service ethics was great. I still keep in touch with him and is now like a brother. Horizon is the best.

Review 9 (2024-07-17 - Rating: 5)
Absolutely love the new Bosch Mini-Split duchess system they installed for us. Alberto and Bret my installation team, and my salesman Devon were excellent, professional, and could not have been better, and easier to deal with. Horizon Services is top notch and I will highly recommend them in the future anytime Im asked for HVAC, Electrical or Plumbing services

Review 10 (2024-12-09 - Rating: 5)
The hose on my toilet broke, they were able to come out same day and fix the problem. My technician was very helpful and polite! Would highly recommend Horizon to anyone!

Review 11 (2024-10-21 - Rating: 5)
The plumber who converted our old (and dead) oil hot water heater into electric did a great job. He was respectful of our property and honest with us.His work was clean and functionalThe cost seemed to be right on par with the market. Thank you so much guys

Review 12 (2024-12-03 - Rating: 5)
I have been a loyal Horizon customer for years, and their service has always exceeded my expectations. They are incredibly responsive, professional, and reliable. I want to specifically highlight their technician, David Kunkle, who consistently goes above and beyond.David is exceptionally knowledgeable, efficient, and personable—he embodies everything you’d hope for when working with a company. His attention to detail and commitment to customer satisfaction truly set him apart. He ensures every interaction is seamless, and his expertise gives me complete confidence in the quality of the work.Horizon, with team members like David, is a company I am proud to recommend. Thank you for consistently delivering outstanding service!

Review 13 (2024-09-13 - Rating: 5)
They were excellent and very professional. They arrived at 7:30/ 8:00 am and left at 2:30.I was very impressed !! They removed an old boiler and installed a new one !A plus first class service!

Review 14 (2024-11-08 - Rating: 5)
Edward did such a nice job. He explained everything very clearly and was so helpful esp cause I have no clue about heaters. He was so patient I always find your team top notch. This is why we use you guys and I found the price very reasonable for the work. Keep up the great work your doing thanks again!

Review 15 (2024-12-31 - Rating: 4)
I would rate this 5 stars except for the length of time it took to make the appointment- 3 months and then to have it rescheduled a few days. The technician was thorough and excellent. The package price is great. Get your response time in sync with your advertising promises and youre there.

Review 16 (2024-12-26 - Rating: 5)
Horizon technician, Lukasz was on time and explained in detail and process. After the diagnosis, he suggested a couple of ways to fix the plumbing issue and he let me choose the best solution with his recommendations. Overall, he did a great job by finishing the work and showing me the finished job. Excellent team member and thank you for your kind service!

Review 17 (2024-12-30 - Rating: 5)
Our tech Dennis was polite and showed concern if we had any issues. Put his shoe covers on and did a PM on our system. He found a problem where we had a leak and is ordering the parts.This is why it is good to get your HVAC checked twice a year and even better is having a contract which ensures your system will last longer.Thank you Dennis and Horizon.

Review 18 (2024-11-16 - Rating: 5)
John S. came to perform a six month cleaning and maintenance of my mini split system. He was a very meticulous and thorough technician. He explained step by step what he was going to do, and followed up with addition explanations as necessary. He took great care in making sure everything was in perfect working condition before he left. I am extremely pleased with the work he did, his professional manner as well as him being very personable and well spoken.

Review 19 (2024-12-09 - Rating: 5)
I had to call Horizon for an emergency plumbing issue on a Sunday. The fixture and faucet in my tub were broken, so I could not shower, etc. I had never used Horizon before, but was familiar with the orange trucks 😎. Anyway, within an hour of my call, a technician arrived (John). He was professional, kind, knowledgeable, neat, respectful, and was even nice to my dogs. He diagnosed the problem within a few minutes, gave me my pricing options, and then got right to work on the repair and replacement. A colleague joined him halfway into the job, Kelvin, who likewise was so professional, skilled and kind. These guys saved me. I’m forever grateful. Thank you Horizon!

Review 20 (2024-12-06 - Rating: 5)
Tyler Zimmerman, our service tech, explained precisely why our system stopped working and pointed out that our 16 year old furnace would likely fail again soon. Having been in the house for 37 years, we knew he was right. He put us in touch with Kristin Casey in sales who was quite knowledgeable and explained our three options for a new heater. We chose a heat pump and Kristin offered us a discount if we agreed to have it installed the next day. We quickly agreed; having watched a family member go through the same decision the week before we knew that she offered us a competitive price. Robert Walton arrived the next morning at 7:30 as promised and had our new heat pump installed and running by 3 pm! He assured us that if it did not warm the house up to 68 degrees by 10 pm that we should call Horizon and they would send a service tech immediately. The system worked as Robert said it would, and it has kept us warm all of today. All in all, we could not be happier with our new heat pump with its 10 year warranty!Steve Reilly

Review 21 (2024-11-17 - Rating: 5)
My oil furnace had failed. I called another heating service and was told they were booked for 2 weeks. So, I decided to check out Horizon on line. Easy appointment set up, at my quickest convenience. Also, half the price for a diagnostic fee. Dispatch was on top of the appointment, and the tech showed up on time. Keith was very friendly with detailed explanations. The part was replaced, yearly service performed, and my furnace works great! Id recommend this company if youre in an emergency situation for heating , cooling, or plumbing.

Review 22 (2024-11-13 - Rating: 5)
We had the pleasure of working with Shawn Jackson from Horizon Services, and we couldn’t be more impressed. From start to finish, Shawn provided excellent service—he was professional, knowledgeable, and genuinely personable. He took the time to explain everything clearly and ensured that all our questions were answered. I highly recommend Shawn and Horizon Services for anyone looking for reliable and top-notch service!.

Review 23 (2024-11-17 - Rating: 5)
We needed 2 new bathroom faucets installed due to them both leaking. The technician, Cody, was on time and very polite and professional!Besides the faucets, he installed new traps and new shut-off valves. A very nice young man! I have used Horizon several times over the years and definitely recommend them! I have never been disappointed in their service.

Review 24 (2025-01-07 - Rating: 5)
Our hot water decided to blow this morning. Called Horizon, technician arrived in less than 2 hours. Had new water heater installed the same day. Excellent work by the technician who was friendly and professional.

Review 25 (2024-12-12 - Rating: 5)
My water heater which was under warranty from Horizon developed a leak. Horizon sent a technician within a couple of hours. The technician, Tim Cullen, confirmed the leak and the need for a replacement. He went to a Horizon warehouse and brought back the new unit. He removed the defective unit and installed the new one. Mr. Cullen stayed on the job well into the night to get the new unit installed. He was professional, knowledgeable, very competent, respectful of my home and very friendly. I was highly impressed. Horizon honored the warranty and sent a great technician to do the job. Couldn’t be happier!

Review 26 (2024-12-17 - Rating: 5)
David Butler was my tech and he was really, really great. He was friendly and easy to talk to. I am very happy with his service. One thing Ill mention is that I did get a link to monitor his approach, and the screen was blank. It had his name and picture on the top, but where there should have been the map to follow where he was at the time, it was just blank. Not a big deal. David was great.

Review 27 (2024-11-11 - Rating: 5)
I called on a Sunday and Horizon had someone there the next day. Alex was great; very friendly; very knowledgeable. He was able to come earlier than expected - called me giving me time to get there to meet him. He definitely knew what he was doing and had my heater working in no time. I highly recommend them.

Review 28 (2024-07-17 - Rating: 5)
Had Horizon services come out to install a new toilet The sales rep on the phone answered all my questions and had a tech out the next day to do the install. Andrii the tech was great. He was polite answered all my questions, even let me paint behind the toilet after removing it. Whole process was easy and new toilet works and looks great!

Review 29 (2025-01-02 - Rating: 5)
Shawn J. was very thorough. He took the time to explain everything done. He also suggested the filter be changed more frequently and to continue with the up keep and maintenance to help the heater run smoothly.

Review 30 (2024-11-14 - Rating: 5)
I am very pleased with the electrical work that Evan performed at my home. He was prompt and courteous and took the time to explain to me the details and pricing, without pressuring me to move forward unless I was truly comfortable. My light fixtures look great and will certainly consider Horizon for any future needs!

Review 31 (2024-09-23 - Rating: 5)
We had an excellent experience with Horizon and our technician. John replaced our main water pressure valve and hot water heater/expansion tank. John was very patient, thorough and answered all our questions. He was extremely neat and very attentive and accommodating due to allergies I have. There was literally no clean up I had to do after he left. Horizon and John went above and beyond to ensure a great customer experience.

Review 32 (2024-09-02 - Rating: 5)
I had an excellent service experience with Horizon Services. From start to finish, Brian communicated and explained everything he was doing. It was my first experience using this company, but based on this visit, I will definitely call on them again for any plumbing issues.Im happy to report we had another excellent service experience with Horizon Services. Unfortunately, our water heater finally stopped working last week. I was able to schedule a service call after work and David, our technician reviewed the system and provided a quote that evening for a replacement. We were amazed that he was able to install the new heater the next day. He was so thorough with explaining everything he was doing and how the new heater worked. Another fantastic experience with this company.

Review 33 (2024-10-16 - Rating: 5)
I had the pleasure of having Cory come out to address a plumbing issue in my bathroom, and I couldn’t be more satisfied! A pipe under the sink broke off from corrosion that I needed replaced and repaired.I’ve always been a bit skeptical about working with big companies, as you often end up paying more. However, with Cory, I knew I was getting top-notch service, and everything was being done right the first time. He was incredibly knowledgeable, walking me through each step of the process and explaining exactly what was done and what he planned to do next. He also gave me a variety of options, which made me feel like I was making an informed decision. I even asked him about other issues around the house, and thanks to his advice, I prevented a future problem with my bathtub by adding more service on the spot. Cory was kind, courteous, and truly a professional. In the end, I feel confident that the extra cost was well worth it for the quality of work and peace of mind.I can’t say I’d be interested in using Horizon again if it wasn’t for Cory, I highly recommend him for any plumbing needs.

Review 34 (2024-12-19 - Rating: 5)
The service team carefully inspected our 13 yo furnace and found (shared the picture) a fairly large crack in the heat exchange. Our unit is gas powered. We avoided a possible catastrophic incident and had the unit replaced within 24 hours. George, the sales rep, arrived same day to discuss options. The next day, a 3-member crew arrived for install. The team fixed a vent pitch issue the previous installer overlooked. This involved digging out the PVC pipes outside my residence in order to run new pipes to the unit. No extra charge. All Horizon members were courteous and professional.

Review 35 (2024-09-26 - Rating: 5)
John Deaza was AWESOME!! Our water heater broke and we needed a new one quickly. John was our tech and he provided us with a fair quote and was able to install the new water heater within a few hours. He was polite & professional, taking special care to not let our animals out the door. He was thorough, from explaining what we needed to providing post installation instructions. We are so happy and highly recommend John to be your tech!

Review 36 (2024-10-30 - Rating: 5)
Josh was fantastic! He took his time during the service call and didn’t rush at all. Since I’m moving into a new home and wasnt familiar with my heater, he was very helpful in explaining my HVAC system. As soon as he arrived, he put covers on his boots, which I really appreciated. Super polite and efficient.

Review 37 (2024-12-03 - Rating: 5)
Anthony Swanson from Horizon Services arrived on time, was very respectful of our home and did a super job. The service he performed was complete and professional.We had time to sit at our kitchen table and go over all the options Horizon has to offer. I will definitely request Anthony for any further assistance. Thank you.Joe W.

Review 38 (2024-11-23 - Rating: 5)
My Horizon Professional was so educated in his field. He explained everything he was doing for my heater and was proactive to let me know about future concerns as the heater gets older. I was impressed with his knowledge and recommendations. I feel like I am in good hands with my Horizon Pro.

Review 39 (2024-08-20 - Rating: 5)
We got true fair pricing and same day service for our water heather today and I am extremely happy with the replacement and service we received. I would definitely call Horizon again for plumbing needs.

Review 40 (2024-07-08 - Rating: 5)
Technician Frank came and quickly accessed the situation with my central air unit and had the repair done within 20 minutes of arriving at my home. My AC went out during a 95 degree day and now my home is cool again! Thank you Horizon and Frank for your quick response to my call.

Review 41 (2024-09-29 - Rating: 5)
William Bell did a maintenance and changed out our air filter and capacitor. He is very professional and a great communicator. He took the time to explain the reasons behind his recommendations, and he was able to explain in a way that anyone would be able to understand.He also took the time to give us tips on how we can care for our heater better, such as dusting and cleaning our closet and heater. He is very good at what he does and is very knowledgeable. Thank you again!

Review 42 (2024-08-04 - Rating: 5)
Great service knowledgeable service techs. John helped with a problem that wasnt a plumbing issue. Cody was send for and air conditioning problem that he fixed as well some great information. Both were a very professional. Thank you

Review 43 (2024-11-06 - Rating: 5)
My 6 year old, 40 gallon water heater was not heating my water past a luke warm temperature. Tyler did an exceptional job diagnosing and solving my water heater issue. He was patient and thoroughly communicated all of my options. He made me feel comfortable and able to make the best decision for my family. He installed a new water heater that is working great! Thank you Tyler!!

Review 44 (2024-12-26 - Rating: 5)
Deon Booker called me ahead of time with his ETA as requested and arrived right on time. Very knowledgeable, explained what he was doing when I inquired and got the boiler working again. On Christmas day no less. A good experience.

Review 45 (2024-11-11 - Rating: 5)
Had John Mayor, tech, came out to service my hvac system. He went above and beyond. He was competent, knowledgeable, experienced, and thorough. He listened to my concerns. I was more than satisfied. I was very happy with the professionalism and quality of work done. Thank you, Horizon!

Review 46 (2024-10-07 - Rating: 5)
Alan arrived fully equipped and professional to check my air conditioning system. He was respectful, friendly, and listened carefully to my concerns, especially about the filter. With one simple question, he quickly diagnosed why the filter was accumulating dirt so frequently, advising me on the proper filter to get for my issue. I would definitely have him back for service in the future

Review 47 (2024-12-11 - Rating: 5)
Great plumbing service with Kelvis from Horizon today. He efficiently handled our issues and identified a few items to keep our eye on. He also took care to keep our house clean as he was going in and out on a rainy day. I would definitely call again the next time we need a plumber.

Review 48 (2025-01-01 - Rating: 5)
Jamal Rice did my annual furnace check up. He was professional, pleasant and efficient. I appreciate the time he took to explain what he did to continue the safe performance of my heating system.

Review 49 (2024-12-07 - Rating: 4)
The company was a pleasure to do with--easy to set up appointments--excellent communicators. The plumber fixed the problem and then followed up with another task to do for me. The cost of the visit/repair for 2 hours of time was more than $600.00, which seemed high to me. But, the service was excellent

Review 50 (2025-01-03 - Rating: 5)
Anthony came out the night of Christmas Eve to fix my furnace. I had no heat for almost 3 days. He had it fixed within 1.5 hours and explained everything that happened. Five stars for Anthony

Review 51 (2025-01-05 - Rating: 5)
Mark McLaughlin was the Horizon technician who did our gas heating system maintenance. He was knowledgeable able to answer my questions about the process in simple terms. Overall recommend.

Review 52 (2024-12-07 - Rating: 5)
I’ve used Horizon for about nine years for all my tune ups for heat/cooling and never had any issues until this winter. When the oil heat didn’t come on as usual I called and they sent Alex to help. He was an expert on my not so common burner and really knew his stuff. He figured out the problem and ordered the parts to fix the burner but they wouldn’t be in for a week. When the time came to install the parts it was Alex’s day off but knowing our problem he volunteered to come in anyway to make sure everything went smoothly and the problem was fixed. Honestly he was amazing, I cannot hype him up more and will be asking for him specifically every year. Horizon has always treated us well and this was just over the top service that I will recommend to anyone who asks.

Review 53 (2024-10-20 - Rating: 5)
I’ve never had a bad experience since they installed my system 10 years ago. They are aggressive about scheduled service, which means it always gets done, and since it’s always very reasonably priced, that’s very much a good thing.I’ve met 5 or 6 Horizon techs over the years and they are always polite, well trained, and respectful of my property. Beyond that, they are uniformly the kind of person who is gonna tell you the truth and upsell you on nothing. All they want is what you want, a system that works when it’s got to.Cody was here today during the Eagle’s game. Another fine example of the Horizon brand. He was an hour or so, up and down from the attic to the basement. He loved on my dogs, did a very thorough job, and was just a nice and engaging person.I totally recommend Horizon.

Review 54 (2024-12-07 - Rating: 5)
Christian Fernandez is my hero! My heater shut itself down today on a 30 degree day! He was here on time and within minutes my heat was back on. He is very knowledgeable, professional and pleasant. He had to replace a pump and was in and out in a half hour. Im very grateful for his service and will definitely call on him and Horizon in the future. Thanks Christian.

Review 55 (2024-12-21 - Rating: 5)
Thank you for your prompt and excellent service. Your technician was quick very helpful, explained things in our system really well, and helped to get our system back up and running quickly. Your responsive capabilities and wonderful service make you top notch for us.

Review 56 (2024-12-26 - Rating: 5)
Brian did an outstanding job. Arrived in time , friendly and he answer all questions and explained the options I had. Will call horizon for next time a plumber is needed.

Review 57 (2024-11-18 - Rating: 5)
I had a clogged drain that happened once before several years ago and just like the last time Horizon Services solved the problem very easily. Brandon came to the house today and was only here about 15 minutes and he had it all fixed and back together. Their service and his is fantastic. He was here within a half hour of me making the call to try to schedule an appointment!

Review 58 (2024-11-08 - Rating: 5)
Had a routine maintenance heating appointment. Josh, the technician, was friendly and very informative. He pointed things out on my thermostat that I wasnt aware of, and educated me to different settings. He went over everything after and sent follow up email within 15 minutes.

Review 59 (2024-11-22 - Rating: 5)
Highly recommended heating and air conditioning company that Ive been using at my Coatesville PA home for several years now. The latest technician that came out for a scheduled heater tune up was very polite and professional. Edward explained everything that he would be doing prior to starting and did a comprehensive review following the conclusion including photos of my heater and recommendations. Horizon Services will continue to be the company I call for issues with my heater or air conditioning system.

Review 60 (2024-10-06 - Rating: 5)
It was easy to schedule my service within 24 hours. I received a call when the technician was on his way. Alex arrived within the scheduled time. He quickly diagnosed the problem and was able to fix it during his visit. Every interaction I have with Horizon has been the same level of care, communication and excellent service.

Review 61 (2024-10-14 - Rating: 5)
This is only my 2nd time using Horizon and I have been extremely pleased with their service. I never feel like I’m being sold something I didn’t need as I have with other companies. Today Kerry explained everything to me clearly & left me feeling confident with the recommendations. So grateful my neighbor recommended them to me. I appreciate the detail they use by showing pictures of the components and all the readings so you know if and why something needs attention. Have also had great experience with their customer service reps.

Review 62 (2024-12-10 - Rating: 5)
The Horizon technician was on time, polite and knowledgeable. All of our questions were answered in detail and the work was done in a professional manner. We’ve used Horizon for almost 10 years and have been very happy with their level of service

Review 63 (2024-10-10 - Rating: 5)
We were extremely satisfied with the service that your HVAC technician Stephen gave us. He was very knowledgeable and explained all the things he was doing. He made us feel comfortable and that he really cared about our airconditing unit. He did a great job and was above and beyond. Your company and all of the work that you have done for us has always been professionally completed and we would recommend your services to others. Thank you so much.

Review 64 (2024-12-12 - Rating: 5)
Cory was my repairman and he was extremely knowledgeable, professional and efficient. He answered my questions and did a bangin job on my water valves under my sink. I may have been able to do it myself, but after seeing his work, I was relieved I chose Horizon to do it. I will be requesting him for future issues.

Review 65 (2024-12-09 - Rating: 5)
Matthew is great and deserves a raise! He is professional, knowledgeable and very friendly and kind. Glad he was able to complete my tuneup since he was familiar w/ my system from an initial service call (repair).

Review 66 (2024-11-19 - Rating: 5)
Anthony from Horizon Heating and Air was incredible! His knowledge and professionalism helped me to come to terms with the steps I needed to make my home safe. He took the time to show me what he was seeing on the diagnostic analysis of my furnace. I can sleep much easier knowing I have a solution for replacing a very old system. Thank you Anthony. You really care about your customers!!!

Review 67 (2024-12-21 - Rating: 5)
Kevin Gallegos gave us excellent service yesterday, December 20, 2024. Kevin performed a warranty repair on our condenser & order replacement bulbs to install once ordered & received.His experience & knowledge of HVAC repair & maintenance is a valuable asset to Horizon & their customers. We will request him as our technician again for future maintenance. Bill & Sandy Kimble

Review 68 (2024-10-03 - Rating: 5)
I like the way the technician paid closed attention to his work diagnosing what actually was wrong with our furnace... He was very welcoming and free flowing, he demonstrated expertise in what he was doing.I felt so confident in him and his experience the way he explained in detail what he had found to be the problem, gave us recommendations, and assurance our furnace will be up and working again. He showed true and priceless customer service skills. Thank you Horizon and Dany. I will do business with you guys any day any time again and again.

Review 69 (2024-11-28 - Rating: 5)
Zach did a great job. He was on time, explained the repair clearly for me and made sure everything was working before he left. Will definitely call Horizon again if I need any other services in the future.

Review 70 (2024-10-23 - Rating: 5)
I have had good experiences with Horizon over and over. They are available quickly, and it has consistently been very nice dudes coming out to my house, and they seem honest and flexible. They arent the cheapest option, but I went that way before and had issues. Ive got an old house with some quirky plumbing and theyve handled it well.

Review 71 (2024-12-03 - Rating: 4)
As a long time customer of Horizon, I called for an electric repair which is a new service for Horizon. As usual, scheduling was quick and easy. My technician Evan arrived this morning and performed the repair diligently and with care. I am a pleased customer!

Review 72 (2024-10-15 - Rating: 5)
Had 2 leaks in different shower/tubs that I thought would be a hard repair. Cody was friendly,took the time and explained all the work he was doing and answered all my questions. Turns out 1 wasnt even a leak and a simple fix. I would definitely recommend Horizon. We also had them install our ac unit and were great then as well.

Review 73 (2024-12-03 - Rating: 5)
The technician was very friendly, polite, thorough & explained the inspection process. He even answered a few general hvac questions. He called first & was on time. knowledgeable & did the job in an efficient manner. A good experience. Thanks!

Review 74 (2024-11-19 - Rating: 5)
The team of Ben, Mike and Jeremy did a wonderful job of replacing our old complicated boiler system with a beautiful new system. They were very polite and helpful and walk me through everything that was done. We are very happy with Horizon and the service we received.

Review 75 (2024-11-12 - Rating: 5)
Mr. Jeffery Wright did an excellent job! He is very knowledgeable and very professional. He pays great attention to the cleaness of the customers home and even patiently explained to us how the heating system works. We really appreciate his service.

Review 76 (2024-11-15 - Rating: 5)
Shane Cornett and the team that did all the installations, I believe Cory was the boss, were nothing less than professionals. The work was done exactly on time and clean up was outstanding. The attitude of every worker worked as a team. We have had the new system in for over a week and we love it. It was a great investment.

Review 77 (2024-10-29 - Rating: 5)
Extremely happy with the install of our new boiler. Ben, Mike, and Jeremy did a great job removing and replacing our old oil boiler with a new gas boiler. Cleaned up nicely when they were done and were extremely polite and knowledgeable. 10/10 would recommend.

Review 78 (2024-11-26 - Rating: 5)
Allan came within the specified time period. He checked our heater and gave us a full report on its condition (which was excellent). We can rest easy knowing that our heater should take us through the winter without problems.

Review 79 (2024-11-05 - Rating: 5)
We love Horizon. Today our oil heater was not functioning. Horizon came same day to help. Rob our technician was super personable and knowledgeable. He showed professionalism and explained everything every step of our repair. Rob answered all our questions. Rob fixed the heater today! We are glad we chose Horizon!

Review 80 (2024-08-27 - Rating: 5)
Evan came out to provide me with a free estimate for an electrical panel upgrade. Knowing that I wasnt going to be charged, I expected just a brief visit, where he would collect whatever info he needed quickly, then provide me with an estimate at a later time/date. But thats not at all what happened.Evan was very courteous by calling me to let me know when he was en route to my house. Once he arrived, he immediately put booties on his shoes before stepping into my house. He reviewed my current electrical panel thoroughly, then proceeded to go outside of my house to look at the electrical setup outside. When he came back in, he immediately put on his booties again. Then we went to the electrical panel together so that he could explain his findings and how they affected my estimates. Then he was able to give me the estimated amounts right then and there. And yes....estimates! Without me even asking for 2. He provided me with one with my current 100amp service and one that would upgrade service to 200amp.I was HIGHLY impressed. He definitely exceeded my expectations for the visit. And because he exceeded my expectations, and was so polite, he made me feel comfortable about working with him/Horizon moving forward when Im ready to complete my project.A++ for Evan!

Review 81 (2025-01-01 - Rating: 5)
This review is based upon a specific Service Tech - Rob G.. He has provided contracted maintenance service twice this past year and does a terrific job on behalf of Horizon.

Review 82 (2024-11-13 - Rating: 5)
Shawn was excellent!! He performed routine maintenance on my heater and informed me that I should consider replacing soon. He called the company and they were able to schedule a consultation for new furnace. If it wasn’t for his expertise, I would not have known about this information.

Review 83 (2024-12-27 - Rating: 5)
The Horizon service technician ( Rob Gostkowski ) is professional and friendly.This was a maintenance call on my house heater. He had all parts and completed the work in an efficient manner.

Review 84 (2024-10-01 - Rating: 5)
The crew installed both the air conditioning and furnace very quickly and well done. They were very professional, answered my questions and explained everything in terms I could understand. Horizon has the best warranty in the industry. I recommend it.

Review 85 (2024-11-14 - Rating: 5)
The crew sent to install my new AC unit were friendly and professional. Also, they completed the installation in an efficient manner. They kept me apprised of events as the installation was progressing. There was minimal clean up on my part once they left my residence. Completely satisfied.

Review 86 (2024-10-31 - Rating: 5)
Zach was very good. He was very thourough and his questions and suggestions gave me confidence that he was extremely capable and knew what he was talking about. Although he came to describe and quote a hot water heater, I think that I will switch our HVAC contract when it renews and call them when we need other plumbing services.

Review 87 (2024-11-01 - Rating: 5)
Anthony from Horizon was great. Called to tell me he was on his way and texted a link that tells you how far away they are. Very thorough checking out the heater. Showed me points of concern in the future. Cleaned up after himself. Was very personable.

Review 88 (2024-12-23 - Rating: 4)
Tech was able to diagnose and fix my problem immediately. Was able to make suggestions to improve the overall system. Only ding is that the company over scheduled all their techs into the same time slot

Review 89 (2024-11-05 - Rating: 5)
Not sure if I should include names but Brian M was our technician. He can in and quickly determined the issue had actually resolved itself. However, was able to give thoughts on why there was a problem and how to mitigate problems going forward. He also offered suggestions on how we can be proactive for maintenance given it was a brand/type Horizon doesnt typically carry parts to repair. Great response and we really appreciate Brians service.

Review 90 (2024-12-23 - Rating: 5)
Had a very good experience fixing a faucet. Zachary was courteous, efficient, and professional, and the customer service staff was outstanding from start to finish. We needed this fixed in a pinch, and they delivered! Price was extremely reasonable.

Review 91 (2024-10-03 - Rating: 5)
Dennis was amazing. On time, professional and an all around great guy to talk to. The work he did was really great. Explained everything along the way and was very efficient. Everything was cleaned up when he was done and I really appreciated all his work. Thanks Dennis!!

Review 92 (2024-09-17 - Rating: 5)
Had a competitor estimate and my gut told me to get another. I contacted Horizon and the Rep came out the same day. I was quoted on the same unit with a longer warranty and more work being done. I did not say what the quote was. Needless to say Horizon was better. The quality of work, the professionalism of the crew was GREAT. They explained what was to take place before they started. After the job was done they ensured everything was working and showed what they did. When they left you could not even tell there was work done. Thank you for a job well done and great customer service.

Review 93 (2024-12-16 - Rating: 5)
I have used Horizon Services for many years for pre season AC/Heating checks and maintenance needs. When My system required repair, Shawn Jackson was my assigned technician. I always expect great service and found Shawn to exceed those expectations. From his arrival and throughout service visit, I found him to be efficient in his workmanship and diagnostic skills. He took time to explain the presenting problem and solutions. He understood my concerns and questions regarding why issue was not identified at pre season checkup. He went over how details checked pre season could not predict presenting problem. He had to order part and called me to keep me informed of progress. When part arrived, Shawn prioritized schedule for installation which he did in a most efficient manner.

Review 94 (2024-08-30 - Rating: 5)
David & the Generator Installation team was amazing!They were well organized, very knowledgeable and considerate throughout the installation. They were able to accommodate my need to work virtually by bringing a generator to power my technology to work as the power was off. The job exceeded my expectations and the installation team was outstanding!!!!Brian also went out of his way to buy an extension cord and ensure I stayed online to work. Highly recommend this team.

Review 95 (2024-12-02 - Rating: 5)
We called Horizon Services for an emergent heating issue and Zach was at our home within a few hours. He was polite, extremely helpful, patient and understanding with us. He answered all my questions. We would 100% call Horizon Services again!

Review 96 (2024-10-29 - Rating: 5)
Joseph was so professional, considerate and efficient! The confidence and comfort we had was exceeded only by his service! He’s a truly decent human and brilliant at his job.

Review 97 (2024-07-23 - Rating: 5)
We moved into a new house that had previously been serviced by Horizon. We are already with a service contract, but they did such a great job, and came out the next day, so it definitely makes me reconsider. Alan was my tech who came in and QUICKLY diagnosed the problem and created the ticket to fix. He also made sure I knew it was under warranty and didnt just come in charging me fees that werent needed. He was incredibly knowledgeable, professional, and just... NICE. I was very impressed.

Review 98 (2024-04-10 - Rating: 5)
Friendly, knowledgeable, and professional. Arrived on time, great team of workers that got the job done with little disruption to our house. Very conscience about cleanliness and cleaned up any debris. Great job. Highly recommended and very competitive pricing. Thanks.

Review 99 (2024-08-26 - Rating: 5)
Excellent price and service the came out on a Saturday gave us a estimate, I signed to deal on Friday and Mr. Ayers said they would be out tomorrow and begin installation of new AC unit and gas furnace. Time given was 8 am and they were here at 0730. Job was completed 1 day, installers were very knowledgeable and professional. Highly recommend.

Review 100 (2024-12-18 - Rating: 5)
Cody was quick, efficient, and knowledgeable about the repair. He was kind and considerate - And remembered me from last year! I will definitely recommend Horizon to anyone with plumbing, heating, or air conditioning concerns.

Review 101 (2024-07-30 - Rating: 5)
Hawke Electrical & Horizon Services definitely exceeded our expectations. We were most impressed by the thoroughness of the troubleshooting. No stone was left unturned until the problem was identified and all issues resolved and then some! Super professional company. We were also pleasantly surprised at the reasonable pricing. Overall, a great experience!

Review 102 (2024-08-20 - Rating: 5)
Fantastic customer service!!!I had a fantastic experience with this plumbing company from start to finish. Corey, the technician, was extremely knowledgeable and thoroughly explained the job before starting. He was very kind and courteous throughout the process. They arrived on time, just as promised. I highly recommend this company for their outstanding service.

Review 103 (2024-10-22 - Rating: 5)
Horizon sent Nick Semonelle to replace our water heater. He was prompt, friendly and polite, and efficient. The replacement was done quickly and well, and he cleaned up afterward. If you need work done by Horizon you will be fortunate if Nick is your technician.

Review 104 (2024-10-17 - Rating: 5)
Horizon Services (+ Luke, service tech) were recommended by a friend. Luke was on time, proactive with keeping my home clean, answered ALL my questions, extremely patient and very informative. I had a tune up on a gas furnace; and he explained everything he did. I also have a mini-split system, and Luke explained its under a separate tune-up, and what that would entail. I have told all my neighbors and friends (even in NJ); and HIGHLY recommend Horizon!

Review 105 (2024-09-25 - Rating: 5)
John D, the plumber from Horizon did an outstanding job fixing the leaking drain in our kitchen this morning. He explained why it was leaking and replaced everything that was needed from his truck. He was also to replace our kitchen faucet with a much nicer one that no longer leaked around it and fit the sink better. He was very efficient, excellent customer service, and he left a clean area after work was completed.

Review 106 (2024-10-05 - Rating: 5)
Andres was amazing. I cannot say enough great things about him. He was kind, understanding, patient with all of my questions, and honest and knowledgeable- he taught me so many things! I am going to specifically request him if possible in the future. He was a joy and he really helped us out- our air works again!!!I tell everyone to check out Horizon. They are the only company we call now for plumbing and heating needs.Thanks Andres!!!

Review 107 (2024-12-21 - Rating: 5)
Excellent and immediate service by John Segnere for solving my water heater problems. John knows to really mean business.Excellent, immediate and quick service by John Deaza for setting and restarting my furnace that was atomically shut down. John deliver business results he moment he came in.Both are confident of their stuff. So confident on what they do. Thank you so much.

Review 108 (2024-12-28 - Rating: 5)
Aaron with Horizon Service was prompt and polite. He cleared out the drain quickly. He cleaned up after himself. Highly recommend Horizon Services.

Review 109 (2024-09-20 - Rating: 5)
I was very satisfied with my recent heating tune-up. My technician, Edward Santana, was very knowledgeable and efficient. He spent additional time to fix an issue with my humidifier. He was very polite and explained things well, and asked if I had any further questions.

Review 110 (2024-11-12 - Rating: 5)
Brian Crowe from Hawke Electrical & Horizon Services did an excellent job. He was scheduled for 2:00 pm and he called me at 11:43 am asking if he could come earlier to work on the quote. He was quick and efficient. He took the time to listen to what I wanted wanted done and took lots of notes. He explained all of my options and how the job will be done. He was very professional

Review 111 (2024-12-17 - Rating: 5)
Our technician was great! He inspected our hot water heater and explained what happened. He was the first service person who didn’t tell me I needed a replacement!

Review 112 (2024-12-26 - Rating: 5)
Scheron and Miguel did an excellent job with the installation on 12/26/2024. They were punctual, cordial, and professional throughout the process.

Review 113 (2024-11-20 - Rating: 5)
Im a long time customer of Horizon Services and in particular their Havre de Grace, MD location. I had my winter HVAC service today and met Raymond for the first time. The moment he entered my home, the service call was all about me! He was very professional, skilled and knowledgeable concerning Horizon and my air/heat system. I appreciated him going the extra mile today and I wont hesitate to ask for him for future service calls! Accolades to Raymond and other employees of Horizon, who similarly abide by a customer first policy and go above and beyond in their work ethic!

Review 114 (2024-11-10 - Rating: 4)
My technician was awesome! Shawn was knowledgeable, polite, and worked efficiently!!! However this was my 4th appointment! I was pushed back 3 times for emergency calls I made my appointment back in July. When did it become punishment to be prepared? 4 season in a row this happened!

Review 115 (2024-12-07 - Rating: 5)
John was our technician and he was know knowledgable andprofessional. He exceeded our expectations. We have used Horizon for several years and have been very happy with the service.

Review 116 (2024-10-07 - Rating: 5)
Our service tech did a great job for us installing our new water heater. He was very thorough and made recommendation thast we agreed were in our best interests. I would highly recommend him and Horizon.

Review 117 (2024-11-21 - Rating: 5)
Cody Rose was a great! He explained everything he did and was very patient with any questions I had. Great service and courteous throughout. I highly recommend him!

Review 118 (2024-11-12 - Rating: 5)
They came out and repaired a hot water heater the same day. Newton was a great tech who explained everything. He made sure to be courteous coming and going all day. He gets a 5 for service.

Review 119 (2024-12-14 - Rating: 5)
This was my first time ever using a plumber and it was very easy. I made my appointment on-line. It was very easy and my appointment was scheduled the same day. My technician was Lucasz Nytko and he was very nice and explained everything to me. And I know nothing about plumbing but Lucasz made it easy to understand. He gave me a quote and fixed my issue in not time. And, my bill was exactly what he quoted me. I will definitely be calling Horizon with all my plumbing needs. And as long as Lucas is still there, Im gonna be asking for him. Thank you to Lucasz and everyone at Horizon for fixing my plumbing issue.Sincerely, Gina

Review 120 (2024-09-22 - Rating: 5)
Technician arrived early for heater inspection. He came in and introduced himself. He was courteous and professional. He went to the basement and performed inspection. After completing his inspection he showed me the photos of what was done. He asked me to sign off for the completed work. Afterwards he shook my hand and said to enjoy the rest of the day. I would highly recommend Horizon Services.

Review 121 (2023-02-03 - Rating: 5)
We had Leon out on 2/3 and he really did everything he could for us and because he could not fix it he didn’t charge us and I seriously felt bad and fought him on this.Matt came out today 2/4 and got it and gave us a quote for the new piping which isn’t awful and a great warranty.Matt was professional and able to solve our issues guys please thank Leon and Matt for me seriously I am so greatly grateful for them for doing what they did.Horizon stands for pride and being great in why they do you guys seriously went above and beyond thanks so much!!

Review 122 (2024-10-05 - Rating: 5)
So today was a difficult install for 23 year old heating system. Philip ,Roosevelt,and Shipendi did a superior job taking their time to make sure everything was done correctly and clean . This is an older home and every heating install has always come with surprises. Today the crew made me feel confident that this system will be dependable this year and hopefully for many more .I hope they are given recognition from the company for their good workThank you

Review 123 (2024-10-17 - Rating: 5)
Victor was very friendly and thorough, went the extra mile for my house and I really appreciate all the work he did! Always on time, great quality plumbing work and always answered any questions I had. Would highly recommend!

Review 124 (2024-12-19 - Rating: 5)
We contacted Horizon to have a new kitchen faucet installed that we had purchased earlier. Cody installed the new fixture only to find that the fixture itself was faulty. Cody pulled a similar (but nicer) Moen fixture out of his truck and installed it at no charge for the fixture or installation. While he was under there, he replaced the hot water shutoffs that were getting corroded. Above and beyond doesnt begin to describe the level of service that Cody provided. This is why I always call Horizon first for plumbing/sewer/electrical services around the house. Thanks Cody!

Review 125 (2024-12-17 - Rating: 5)
What an excellent employee you sent to us! Outstanding in all categories. My husband was so grateful for knowledgeable tutoring on specific use and quality of our experience and product! Bravo👏👏👏UPDATE! Our seasonal technician followed all the rules with an early call a confirmation text with tracking ability and a very pleasant and happy demeanor. This employee today was a 10 star employee, a complete gentleman, a total professional, who averted future problems by adjusting some things that could’ve been installed just a little better. Thank you for your excellence.

Review 126 (2024-12-20 - Rating: 5)
Sean was a great professional. He quickly diagnosed my issues and addressed them. Knowledgeable, personable and efficient. If the rest of the Tehcs are similar Horizon has a great future.

Review 127 (2023-10-13 - Rating: 5)
Horizon is amazing , the only company we’ve ever used ! On time fast yet quality service !We had a mess with our toilet and pipe leak ! Water bill was crazy now half the water use fastest flush ever no waiting or holding handle , handle is on side no pipe in back easy to clean back there just a short coil running to shut off valve !Great warranty 3 yrs beautiful style ! Going to do my other bathroom for same style !John thank you , didn’t tie up my day pleasant very personable !Great for emergency has saved us many of times as we live in a condo !

Review 128 (2024-11-25 - Rating: 5)
From start to finish everything was a smooth process. The tech/repair, sales, and installation reps were all very professional, nice and great to work with. Highly recommend!

Review 129 (2024-12-24 - Rating: 5)
12/23 2nd update-Brian Edelman came 2 days in a row, ran tests and found and fixed the problem of very little hot water. He was very thorough. I am very appreciative to Horizon for the way they handled the situation. I will still use Horizon again.12/22 Update, the new water heater did not fix my problem of very little hot water.12/21 This is Kim. Andrii Daniuk was fantastic. He was very professional, courteous, and he did a great job of giving us an estimate and replacing the water heater. We will use Horizon Services again.

Review 130 (2024-12-02 - Rating: 5)
Tyler Z who serviced my furnace in Newtown Square was very knowledgeable, polite, made the necessary repairs, informed me of potential issues, and didn’t try to oversell anything. Would be glad to see him come again to our house when needed!

Review 131 (2024-07-30 - Rating: 5)
Our HVAC system was installed by Horizon 8 years ago & we have been on a service plan most of this time. When our AC went out, our technician, Bernard Lee, was there the next day, on time and extremely cordial. He checked everything, was able to diagnose and fix the issue & even gave us some troubleshooting tips for the future. Very happy with our service!

Review 132 (2024-10-27 - Rating: 5)
Based on the annual tune up of our heater, it was determined that we needed to replace our older system. Starting with our tech, Matt Miller, then Mike Grubb in Sales, and on to Jason Horsburgh and his team of installers, I cant say enough about the professional and excellent service they provided! We love our new system and would enthusiastically recommend Horizon to friends and family. Thanks guys!!

Review 133 (2024-12-04 - Rating: 5)
Ben and Mike were very professional. Did it in a great timely matter and exceeded my expectations very well done. I am a very pleased customer five stars for me.

Review 134 (2024-11-29 - Rating: 5)
The technician Josh came right out he came on time from the time he said from when we spoke.. Josh was very knowledgeable he explained how my system works from someone that has a heat pump now and always had gas Josh even noticed I had the wrong size filter and replaced it cleaned and check out the rest of the system

Review 135 (2023-08-28 - Rating: 5)
Just had full AC system installed. Great service and experience yet again. Can’t say enough good things about these folks.These guys were great. When they finished it was like they were never there with the exception of a brand new heater which works excellent. I highly recommend them they are an A+ team.I have just used Horizon once again for an emergency hot water heater job. Once again I highly recommend this company. They are very professional, courteous, friendly and very knowledgeable. It is very comforting to know that once the job is done it is done right and I will never worry about it again. My installer Tim was phenomenal.

Review 136 (2024-05-20 - Rating: 5)
Needed to get the A/C units in the house replaced, they were limping along. Called and got a few quotes and went with Horizon. Ben and Shawn (and their respective crews) were at the house promptly as they stated, layed down drop clothes and rugs to not track in the house, and got to work. Had to replace condenser units and coils on both units. They were done by 1:30 and have cleaned and vacuumed. Very professional job and great service.

Review 137 (2024-12-17 - Rating: 5)
Alex was awesome. Diagnosed a problem that a competitor completely missed and fixed my issue immediately. Price was a little high, but they came the same day I called, so I cant complain.

Review 138 (2024-11-04 - Rating: 5)
Horizon tech Josh was great. He contacted me when he was on his way. When he arrived he was polite and friendly. He asked me questions about the heater, when the filter was changed and when I turned on the unit. When he finished he mentioned everything is good with the unit.

Review 139 (2024-12-23 - Rating: 5)
Brent Green from Hawke Electric was great!! Came out in below freezing temps to complete my generators yearly maintenance. Explained everything very well and was very friendly! We always have a great experience with Horizon and Hawke Electric

Review 140 (2024-09-13 - Rating: 5)
We were getting no hot water pressure from the kitchen sink and Tim Cullen came out and looked things over. He had to replace the shut-off valve & a pipe under the sink. Before he started he explained different ways to fix the situation and he explained it where I could understand what he was going to correct the problem. I really appreciate his help and I would recommend him to my friends & family.

Review 141 (2024-11-13 - Rating: 5)
Lukasz from Horizon was fantastic. He showed up on time, his communication was great. He fixed our problem in an hour and explained everything so well to us. Would highly recommend.

Review 142 (2024-08-01 - Rating: 5)
Excellent job by Horizon from first call to completion! I needed some work to stub out some sinks for a remodel. Horizon got me scheduled when I wanted and Jason showed up an hour early. He was great to talk to, very good at his job and completed everything in record time. I’ve always had great technicians from Horizon and Jason is among the best! Mark me down for my expectations being exceeded!!

Review 143 (2024-12-24 - Rating: 5)
Very pleased with the service technician Kelvis, very professional, knowledgeable and friendly. Ensured our satisfaction, explaining all details and answered all our questions. Completed the job, we were very satisfied with the outcome.

Review 144 (2024-12-06 - Rating: 5)
Josh, the technician, was on time professional, efficient and extremely informative. He represents your company extremely well and I will definitely use your company again when the need arises for heating or air conditioning

Review 145 (2025-01-02 - Rating: 5)
I had just gotten a new heater installed by Ben, Mike, and Jeremy. They were very knowledgeable, professional, and thorough. Would absolutely recommend!

Review 146 (2024-10-11 - Rating: 5)
Brian from Horizon was right on time and was polite and got to the root of the problem quickly. He presented all options and allowed us to make an informed decision. The work was then carried out quickly and cleanly. He was a pleasure to work with.

Review 147 (2024-11-20 - Rating: 5)
Newton is the best! I cannot recommend him highly enough. He is not only a great technician but has a wonderful personality and always willing to go the extra mile!

Review 148 (2024-09-03 - Rating: 5)
Our Horizon technician went far beyond the call of duty and spent several hours tracking down our problem with a partially clogged toilet/sewer line. He was very neat, and thoroughly cleaned up when he was finished. He carefully explained everything he was doing and why. Cody is an outstanding technician!

Review 149 (2024-11-14 - Rating: 5)
David was excellent. He explained everything he was doing and gave us confidence in his work. Appreciate the time and effort and the great job. Thank You

Review 150 (2024-08-28 - Rating: 4)
Technician was polite, knowledgeable and efficient. Horizon had me scheduled for 10-12 but no show in that time frame. I had to call after 12 and had to wait 15 minutes to speak with the dispatcher. Took another hour for the technician to get here. Horizons fault. Not the technician.

Review 151 (2024-12-03 - Rating: 5)
The technician was extremely professional and explained what he was here to do before he started. He explained what he had done and made recommendations upon completion.He did a wonderful job.

Review 152 (2024-12-05 - Rating: 5)
Hawk Electric/Horizon Technician Evan Buzzard was Wonderful!! Evan showed up On time with another tech. They Both were knowledgeable,Polite & worked Very Clean!! I have used Hawk Electric before and was pleased with them. I will call Hawk/ Horizon Everytime & Reccomend them to my friends & Family.Thank you Both Again!! You both were a Pleasure

Review 153 (2024-07-07 - Rating: 5)
Bernard was exceptional. He took his time to explain to my sister and I exactly what was wrong with our AC unit. He diagnosed the problem quickly, not only fixing it but making sure all components of the unit were working properly. Pricing was very fair and explained clearly. I was very pleased with the work that was done and would recommend.

Review 154 (2024-11-13 - Rating: 5)
Our technician was great. He was friendly, updated me as he was going along and was in and out very quickly. Very professional and courteous.

Review 155 (2024-11-30 - Rating: 5)
Frank did a fantastic job figuring out what was wrong with my heating system. Got everything up and running. Very professional and reasonably priced. Will definitely use horizon again. Thank you

Review 156 (2024-08-28 - Rating: 5)
Mauricio was amazing as our technician. We were quoted for an outrageous estimate from another company for our broken HVAC system. We then called Horizon and within an hour they had a technician on site and the problem was figured out to be something much simpler than originally thought. 10/10 service and would absolutely use them again.

Review 157 (2024-10-31 - Rating: 5)
Brandon Burch was our technician. He was great! Professional, polite, and did a thorough repair of our plumbing issue. Highly recommended!

Review 158 (2024-10-26 - Rating: 5)
We needed a new HVAC system. The first company we called was Horizon because of their reliability. Theyve done a lot of work for us in the past from a main drain to HVAC maintenance and installed a mini split. We were lucky enough to deal with Amy Blomquist twice. She is very knowledgeable and made the whole process so easy. She even filed for all of our rebates. I would highly recommend Horizon and ask for Amy!

Review 159 (2024-08-21 - Rating: 5)
On July 28, 2024, Kenneth Hazzard, from Horizon Services performed an excellent job on a clogged drain we had in the kitchen sink. He was very thorough. He packed everything up after finishing his work, while performing a few things to make sure all was well. He was not satisfied with the results and went back out to his truck, got different tools and performed his services again. This time he was satisfied and so were we. We have had several people come service this issue and he was the best. To this day, we have no problem at all. Mr. Hazzard is very pleasant and professional. If ever we need a plumber, he will be our man. Thank you, Mr. Hazzard and thank you Horizon.

Review 160 (2024-12-30 - Rating: 5)
Horizon technician Jason was very attentive and thorough when performing the preventative maintenance on my 7-year-old Lennox heater system (which Horizon installed). Everything checked out fine on the system. The only issue was scheduling. I had this appointment scheduled for months and on the day of service, I was called during the service window time and told I would have to reschedule. This after the appointment had been confirmed by text and email the previous night. After stating my frustration, Horizon did fit me into my original time slot.

Review 161 (2024-10-29 - Rating: 5)
The customer service rep was patient and answered my questions before dispatching techs. My heater was serviced by David K. and Pandher. Dave diagnosed the issue and they even ran out during rush hour traffic to pick up a part for repairs so I would have heat on this cold night. I have an older heating system and various options were explained. Service was excellent.

Review 162 (2024-11-26 - Rating: 5)
The Mechanic sent over by Horizon Services was a gentleman named Deon. Deon was cleaning our 10 year old gas furnace and discovered a motor in the circular pump that was mall functioning, so I went down to the cellar to see and hear for myself. It was true so I had Deon replace it. Deon used very clear andconcise terms as to how he would go about it. I was very pleased with Deon and his work ethic and would recommend Deon and Horizon Services to my friends and neighbors. -Mike Murnane / Havertown, PA

Review 163 (2024-11-15 - Rating: 5)
Ed Tingle was incredibly polite, professional, and kind. He completed the job efficiently, made us aware of a potential future problem, and provided guidance should that happen. We would be happy to work with him again.