Gutridge

Located in Newark, Ohio

Address: 88 S 2nd St #5490, Newark, OH 43055, United States

Phone: +1 614-252-0420

Rating: 3.9

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Comments

Review 1 (2025-01-07 - Rating: 5)
It’s about 5:30 … relaxing at the gas station when I get up to use the restroom … one of your employees - Brandon who works with the fire department sparked conversation with me by saying good-morning & smiling, Made my morning & we started talking about the company and if they were hiring. He said he loves the company & would recommend anybody working there! Super chill guy with amazing customer service. Wish the best for him and your company for the positivity!

Review 2 (2024-10-21 - Rating: 5)
Dan at Gutridge did a great job assessing a very complicated boiler/HVAC/radiant system that was not generating heat to our floors. He worked with urgency since our home temps dropped in the 50’s since radiant heat is our primary source. Appreciate the due diligence and expertise to diagnose and fix. Will use them again.

Review 3 (2024-05-24 - Rating: 5)
Steven from Gutridge Plumbing just corrected a drainage problem that we were having and did a fabulous job. He smartly evaluated the problem and developed an effective solution. He did an outstanding job for us. We had him work on another problem a few months ago where he also found a solution to a complicated issue and quickly fixed that. We thank Steven and Gutridge Pumbing for another job well done.

Review 4 (2023-09-27 - Rating: 5)
I contacted Gutridge Plumbing for a leaky faucet and some other items to be fixed, and they were out the next day to repair everything on my list. The technician, Chris, went above and beyond to keep me notified of each step of the process. His customer service skills were excellent, he had such a patient and pleasant attitude. - very easy to converse with.He even didnt mind a co-captain beside him, my dog Ramsey, supervised the process as well. Very pleased with Gutridge all around. This is not my first service call with the plumbing division and I have used the electrical division.I would recommend Gutridge Plumbing and Electrical 100% of the time! I actually had them do my daughters work on her new house she bought as a house warming gift.

Review 5 (2023-06-14 - Rating: 5)
I have relied on Gutridge for many different plumbing and electrical projects and because my experience with those projects was so great, I called them out to look at my older air conditioner unit that was not producing any cold air. I was honestly expecting the bad news that it was time to have to replace the system due to a tricky refrigerant leak and the age of the unit but Dan was so thorough in his troubleshooting that he not only repaired my unit, but I now have the coldest air I have ever had coming from my registers! I know the system will eventually need replaced but being able to extend the system a bit longer until we decide on some other home renovation projects was such a relief. Thank you Dan!!

Review 6 (2023-07-02 - Rating: 5)
Gutridge was the company sent by our home warranty service several years ago. We were pleased with the two service calls wed needed, so once our warranty expired, we continued to call Gutridge for our HVAC needs. Each time their technicians have come out, theyve been professional, courteous, & knowledgeable. The office staff has also been wonderful when weve needed to call. Keep up the great work!

Review 7 (2024-01-11 - Rating: 5)
Great service, easy to schedule, and fixed my plumbing issue quickly. Steven was prompt, courteous, and an excellent plumber. Thanks to the whole team at Gutridge!

Review 8 (2022-11-10 - Rating: 5)
We are regular customers of Gutridge HVAC but today was our first experience with the Plumbing side. We were very pleased with each step of the process for installing a new water heater. From scheduling which helped explain the pricing options of full service or purchasing a water heater beforehand ourselves. On the day of installation, Hunter and Brad called first thing with our service time and arrived as promised. They were friendly and professional and nicely answered all of my questions. The installation was completed within the stated timeframe and they took time to explain all the parts to me. They removed the old water heater too.

Review 9 (2024-03-07 - Rating: 5)
Prompt and profession. Courteous and knowledgeable same day service for my plumbing emergency. Steven H solved my problems in a fast and friendly manner.

Review 10 (2023-02-17 - Rating: 5)
I had a large HVAC company come out to inspect my furnace and tell me the repair would cost about $2,500-$3,000. I was then told it might make more sense to just purchase a new unit. This seemed a bit suspicious. I got a second opinion from Gutridge and they were able to repair the unit for a fraction of the original quote. It is great to have a company that I can trust and does not try to oversell repairs.

Review 11 (2024-02-24 - Rating: 5)
We recently had a leaky toilet repaired. It took two visits due to a faulty part, but they came back and made it right. Very professional and recommended.

Review 12 (2023-11-30 - Rating: 5)
We had Gutridge repair our furnace , Dan Camp was our technicianWe highly recommend Gutridge for excellent customer service and quality service all the way around ! Furnace is working great now!

Review 13 (2024-03-25 - Rating: 5)
5 stars for Steven! Steven has great communication skills and was professional and respectful in our home. We will use Gutridge again.

Review 14 (2022-06-28 - Rating: 5)
First of all Gutridge provides preventive maintenance at my home every year for HVAC, which is setup through my home warranty company. So when my in-laws AC unit quit working I had to include Gutridge in my requirement of getting at least 3 estimates when having work done. They were not the cheapest estimate and they were not the most expensive ( I got 4) but their price was most competitive for the the equipment (Goodman) that they provide. From Tyler and Tom who provided me with the estimate to Ron & Tom who did the work in a home that’s at least 70 years old the process was very smooth and the whole HVAC system was replaced within a weeks time. Thank you Gutridge for your Price, Quality , Professionalism and Workmanship!!!

Review 15 (2022-04-29 - Rating: 5)
Jordan was very professional and helped identify the issue we were having with a leak. He was thorough in explaining what he was doing each step of the process. I would highly recommend this office for any plumbing needs.

Review 16 (2023-06-05 - Rating: 5)
Both service techs, Hunter and Bradley, were very responsive and performed the plumbing work as requested. They were professional and answered every question I asked. I give them both an A in service provided. Denny (Emeritus Prof. OSU)

Review 17 (2023-02-24 - Rating: 5)
Csaba, Chris, Brad, and Hunter are professionals to the utmost degree. They all went well above and beyond to help me find solutions to all of my problems. There is no one I would recommend more. I have the number saved and on speed daily. They’ll be who I call in the future!

Review 18 (2023-09-19 - Rating: 5)
They have checked my home heating and cooling systems for years and also gave me some good plumbing advice I plan to look into.

Review 19 (2016-03-11 - Rating: 5)
Great family owned company, well known for their high quality, with curtious and efficient workers. Must only hire former male models though. Real good looking men. Especially the tall fire sprinkler guy that drives truck 38. Didnt know I had a thing for plumbers until now. Cutest plumbers crack Ive ever seen!!! ❤️

Review 20 (2019-02-21 - Rating: 5)
Gutridge Plumbing is the most reliable, affordable and kind plumbing business around! They have taken care of several large issues for my elderly mother and they treat her with the utmost kindness! I could not ask for a better group of professionals. Thanks Gutridge!

Review 21 (2024-01-11 - Rating: 5)
Steven did a great job, quickly installing a new faucet!I appreciate his professionalism!

Review 22 (2023-02-21 - Rating: 5)
Fantastic experience! Great communication and speedy installation with both our gas furnace and water heater at a reasonable price for both.

Review 23 (2019-01-29 - Rating: 5)
After, dealing with another company, we called Guthridge. They provided next day service and were able to fix what we couldn’t get fixed with the other company. Compliments to Alan and the team he dispatched. Thank you so much!

Review 24 (2024-01-05 - Rating: 5)
Steven came to our home late and and was able to fix a leak fast. Would recommend!

Review 25 (2024-03-26 - Rating: 5)
Steven was fantastic and got the water heater up and running in no time.

Review 26 (2024-04-09 - Rating: 5)
Steven from Gutridge Plumbing came out this morning to assess a water pressure issue I have been dealing with for over a month. The water pressure is so bad I haven’t been able to wash clothes/dishes or take showers. I’ve had multiple people out here the past month and the issue was not resolved. Steven took his time and troubleshooted and within an hour the water pressure was back to normal. Gutridge will be the only plumbing company I will contact moving forward. Thank you from the bottom of my sink 😉

Review 27 (2024-03-01 - Rating: 5)
I’ve used Gutridge for a very long time. they’ve always provided good service and great technicians, including a New face that has been here twice solving problems in the last month or so: Steven. Personable and gets the job done quickly and well.

Review 28 (2020-10-07 - Rating: 5)
Took two trips to get all repairs done but did a nice job. I will use their service again!

Review 29 (2024-04-26 - Rating: 5)
Steven H. was SUPER quick arriving for an emergency leak and did an excellent job fixing our issue in a timely and quality manner. Thanks Steven and Gutridge!

Review 30 (2021-06-14 - Rating: 5)
Very knowledgeable and time efficient. Diagnosed the problems and repaired quickly. Very satisfied

Review 31 (2023-10-17 - Rating: 5)
We had Dan Camp service our furnace today, he was very knowledgeable and courteous. We would like to have him as our service guy.

Review 32 (2023-05-01 - Rating: 5)
My toilet was leaking and I called Gutridge Plumbing. They came same day and sent the best technician Mike Brunton. He was professional, kind, and went above and beyond to help me out. I know nothing about plumbing and he explained everything to me. He checked other things without me asking and fixed my tank. He is amazing and Gutridge is lucky to have him!! Thanks Mike!

Review 33 (2022-08-12 - Rating: 5)
Ive been very pleased with the quick response and reasonable costs.

Review 34 (2018-10-25 - Rating: 5)
Good working people and the best ones for you sarah and I want u back

Review 35 (2022-01-11 - Rating: 5)
I called in the morning and they were here before noon. They fit me in the schedule and everybody from Jessica to Jose were fantstic!! Thank you for helping me more than you know. Give you 6 stars if I could.

Review 36 (2021-01-06 - Rating: 5)
Had a bad issue pop up. Made calls to several companies for help. Everyone was at least 2 weeks before they could help me. Gutridge move their schedule to help me out. They where here when promised and did a great job. Nice work, friendly people, give them a call.