Apex Plumbing, Heating, and Air Pros

Located in Newark, Ohio

Address: 106 S 27th St, Newark, OH 43055, United States

Phone: +1 740-697-5117

Rating: 4.8

Services

On-site services
Repair services
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-08-24 - Rating: 5)
Josh was such a great guy. He explained everything and he only did what he said he would. They got out here asap and was awesome! I would definitely recommend Josh and Apex!! Thank you so much!!

Review 2 (2024-12-27 - Rating: 5)
Long story short Apex did a great job and we will definitely work with them again in the futureShawn arrived and quickly diagnosed our problem to be a clogged pipe between our septic tank and our pump tank. He was able to clear everything and have our plumbing working again in just a couple hours. He also helped us understand exactly what happened and why. 5 Stars and our families recommendation

Review 3 (2024-11-05 - Rating: 5)
Entire team at Apex was wonderful. From the customer service reps to the technicians they all worked hard to provide excellent customer serviceBlake did an awesome job repairing and replacing my water heater. Worked hard to satisfy after we ran into issues. Highly recommend himOnly negative was I called them in a Saturday morning because they offered 24/7 emergency service but nobody could come until Monday late in the day

Review 4 (2024-12-18 - Rating: 5)
Michael and Jacob were very friendly, professional, and knowledgeable. You could tell they were interested in helping me as best they could. My situation ended up being a bit of a hassle because my Breeze unit did not have a model number on it, and they tried everything they could to find out what it was and how we could proceed. 10/10 would recommend again. Also, give these boys more $$$ Apex! They are deserving of it.

Review 5 (2024-12-27 - Rating: 5)
I am extremely pleased with the service I received from Apex. Zachary was prompt (actually, sooner than I expected). He was professional & personable. The problem that I had was resolved much quicker than I thought it would be. I would not hesitate at all to reach out to Apex again in the future, if needed.

Review 6 (2024-12-20 - Rating: 5)
Nicholas Taylor was very kind, professional and knowledgeable. He went above and beyond to locate a gas leak and make the needed repair to get my heat back on. He even called later to ensure I was satisfied with his work. I hope his employer values his work ethic.

Review 7 (2024-10-16 - Rating: 5)
Thomas Smith did an outstanding job on the installation of our bidet this morning. He was very knowledgeable in the product and installed it without any glitches, including programming the remote. He was very polite and explaining all the details and he also discussed Care bear program Of which I probably will sign up for. Thank you Apex team for having such an outstanding tech on your team!🙏😁

Review 8 (2024-03-28 - Rating: 5)
I had heard some people in my neighborhood that referred Apex to me so I gave them a call Trevor came out to my home and gave me an estimate after looking at two toilets that I wanted replaced, and got my estimate he called me the following what was supposed to be Monday but he called Tuesday to make sure I wanted the toilets the girls that do the phone had a couple errors but other than that Trevor was amazing so he came today on a Wednesday and he took out two of my toilets and put in two new toilets he cleaned underneath after removing the old toilet and was pretty tidy with everything he did and amazing he carried that toilet up the steps didnt even hit the wall which I appreciate. Thank you for the great work Trevor French and yes for anyone wondering I would definitely recommend Apex for your next Plumbing problems. Thank you👏👍Well now Im a little bit upset and disappointed after paying $1,700 today and come upstairs to this.😔 I get towels and went into look at toilet and there was water all around the back and right side of the toilet, so I immediately called and got one of their customer service girls and she said she would have the message and give it to them when they come in in the morning and someone will get with me during business hours.

Review 9 (2024-08-22 - Rating: 4)
I had a plumbing emergency happen a few days ago and needed a plumber ASAP. I called a local plumber and was told it would be a weeks wait. Apex Plumbing was able to send a technician (Nicholas Taylor) out that same day. I am very happy with the work he had done. He was professional and personable. Thank you Apex Plumbing, keep up the good work.

Review 10 (2024-12-12 - Rating: 5)
Zach went above and beyond! Perfect service and a very reasonable price. Would absolutely request his services again because he was so polite, respectful of the house, and very friendly. 10 stars!! :)

Review 11 (2024-10-22 - Rating: 5)
Julian was amazing. He diagnosed our issue quickly and provided same day service. Would highly recommend Julian to anyone looking for a skilled plumber.

Review 12 (2024-10-25 - Rating: 5)
Connor was fantastic! ⭐⭐⭐⭐⭐He explained everything and was very thorough in his investigation of our outlet and switch that stopped working. He also explained why the outlet and switch stopped working b/c of a space heater we had plugged in...that they draw too much electric (combined with other items plugged into that same line) and can cause these issues.Great experience!

Review 13 (2024-11-26 - Rating: 5)
Weve had weak water pressure throughout our house for YEARS (well water). Over the years weve had plumbers out here to look at things, nobody ever had a CLUE what was wrong. Thomas Smith from Apex came out and had the problem identified with 10 minutes of getting here, and fixed within an hour. WE HAVE WATER PRESSURE for the first time in like forever!!! The pressure sprayer on the kitchen sink actually WORKS! I can actually take a shower and FEEL the massaging head work! He was VERY knowledgeable and polite, very personable. If we have Apex come back for any reason were going to ask for him specifically!

Review 14 (2024-12-20 - Rating: 5)
We needed a plumber at the last moment and I was so glad my husband chose Apex! We didnt know if we would have to wait all day but they sent Nathan Hawke what a nice and respectful person he had our drain open in no time and gave some pointers to do we have a well and septic so we have to be careful thanks so much Nathan coming so quickly and fixed the problem efficiently. We will be using Apex from now on☺️

Review 15 (2024-12-03 - Rating: 5)
Eric was prompt, found the solution quickly, and was able to get two problems fixed in one visit. He saved me from a potential disaster and completed the setup of everything I needed. I’ll be returning to Apex for all of my plumbing needs in the future.

Review 16 (2024-09-19 - Rating: 5)
I am a first time home buying and my flooded basement was my first catastrophe. I felt scared and overwhelmed. Justin was so kind and patient, very honest and upfront. He took care with explaining the steps of the process and helping me understand the best ways to proceed. Apex states they treat their customers as family - well I absolutely 💯 agree with that statement. Thank you again - very proud of my choice with choosing Apex

Review 17 (2024-11-21 - Rating: 5)
Blake was informed and professional, he offered us options to think about. I do need to get a few more estimates and will follow up with Apex afterwards. Thanks for your prompt and professional service.

Review 18 (2024-08-06 - Rating: 5)
Nathan Hawk was great and straight to the point with our kitchen sink issue. When we said our price point he kept us to our budget and fixed the issue in no time! Would recommend Apex and Nathan to anyone needing a plumber!

Review 19 (2024-10-29 - Rating: 5)
Julian was polite and knowledgeable. Had the job completed within 45 minutes. Explained what he was going to do and showed me the old parts that he replaced. Excellent service!

Review 20 (2024-11-27 - Rating: 5)
Our technician Braden Gartner was awesome. He helped solve the problem and he was very friendly. I would recommend him and Apex to my friends. Thanks for your service.

Review 21 (2024-08-21 - Rating: 5)
Apex did a great job, from the salesman who sold us what we needed, to the 3 techs, led by Joshua Harris, who were very professional from start to finish. I would whole heartedly recommend Apex for your AC and heating needs. Thanks Apex for the awesome job you did. It works great as advertised.

Review 22 (2024-10-16 - Rating: 5)
Hunter with Apex Pros was so professional and courteous. When I called they were able to get an appointment for me so quickly. The job was done in no time. I can’t speak highly enough about Hunter and Apex Pros.

Review 23 (2024-12-26 - Rating: 5)
My technician, Zach, was kind and courteous and knew what to do to get the job done. I appreciated his work very much as the issue was very frustrating with what was going on.

Review 24 (2024-11-05 - Rating: 5)
Joshua did a very good job, along with Woody. Have a few questions about our thermostat if someone could call. Thank you.

Review 25 (2024-11-24 - Rating: 5)
Apex was very attentive to our needs and were prompt in responding. Our plumbing issue was addressed and resolved in a very professional manner. I highly recommend Apex for your plumbing needs.

Review 26 (2024-11-27 - Rating: 5)
Very personable and knowledgeable. Great work ethic! Did not give up on diagnosing the electrical problem, including digging up sod to find the problem. Highly recommend Josh for the job!!!

Review 27 (2024-07-29 - Rating: 5)
Gary Hayden earned this 5 star review for this company. After two plumbers not being able to do the job and another standing me up, I called apex and they got me with Gary Hayden. He explained the process to me, what options there were best and worst case scenario and worked until the job was complete. He was able to answer all of my questions and I could not be happier with the customer service.

Review 28 (2025-01-02 - Rating: 5)
Shawn was very helpful in diagnosing and repairing our problem. Would welcome his assistance with any future concerns.

Review 29 (2024-08-03 - Rating: 5)
We are so satisfied with Eric Taylor and Apex! We will definitely be calling Apex when\if we need further work on our existing equipment or a new hvac system.Our ac unit stopped working in the early hours of 08\03\2024... I called Apex at 7:45 am.. spoke with an automated attendant and left details of the issue, etc.. was informed that someone would call back with in 2 hours..... I got a call before 9:00 am and was told a technician would be out the same day between 1:00 - 6: 00 pm...Eric Taylor was our tech and he called around 12:30 pm saying he would be out around 1:30 pm..Eric was polite, professional, knowledgeable and friendly. He listened to my concerns, answered them in terms I could understand and then ran some tests on the AC unit, found the main issue, fixed it with a part he had stocked in his van. Eric also ran other tests and told us the overall status of the system, what the next steps would be and approximate timeframes to do them.Thanks again, Eric for helping us out today!

Review 30 (2024-06-22 - Rating: 4)
Angel Gonzalez arrived on time and did quality work replacing several old gas valves that had failed the gas companies pressure test. He and his partner were polite and did a great job explaining each issue and what they were doing to fix the problem. The only reason they dont get a 5 star is the company, very expensive for the work they did. Angelhas no control over that and he was told me what the company charges were going to be before he did the work. I needed my gas turned back on so I let themproceed. Great guys, quality work, just check the pricing

Review 31 (2024-03-05 - Rating: 5)
Yes the repair I had to have done was completed quickly and I am very happy with the service I had received. They were able to fit me in a couple of hours earlier than my appoint time. Brandyn was awesome and he laid out several options for me, and once the recession was made on what option I was going with he was very prompt in getting the required parts necessary for the repair. He was able to complete the repair very quickly and very professionally.

Review 32 (2024-09-08 - Rating: 5)
Joshua was clear in his communication, kept me updated on his progress, was clean and well spoken, and the work was done on time and one in visit the day after the inspection. Would use Apex again

Review 33 (2024-10-19 - Rating: 5)
Easy to talk to and knowledgeable. Quick to locate the problem and fix it. Didnt mind my curiosity and taught me new things about my furnace. Very professional. This guy deserves a raise!

Review 34 (2024-07-13 - Rating: 5)
Cory was very professional with explaining what he was doing and what I should do to keep my AC in good condition. I would recommend Cory to any friend of mine for help. I think he went above and beyond.

Review 35 (2024-05-15 - Rating: 5)
Today Apex plumber Brandon came over to find our leak (that has been causing damage) Brandon was very thorough , friendly, and took time to search everything. I was impressedand we feel confident in his finding and price!I recommend their services.Thanks Brandon!

Review 36 (2024-10-19 - Rating: 5)
Great service Hunter! Thanks for your support, and fixing all of our sink problems so quickly. Would recommend!

Review 37 (2024-07-23 - Rating: 5)
Tyler Kingsbury showed up within a half an hour after I called for an appointment. Tyler was quick and efficient. He reviewed a couple of potential problems and fixed the one major issue with my AC unit. I will definitely call on Tyler when I have another AC issue.

Review 38 (2024-10-03 - Rating: 5)
Apex was very quick to get to us for a leaking toilet and replaced our toilet same day. Great service by Jason Martinez and the Apex team!

Review 39 (2024-12-20 - Rating: 5)
Brian and Kyree were excellent and polite and professional and they got the job done that the other guy couldn’t! Thank you Brian and kyree so much!

Review 40 (2024-10-23 - Rating: 5)
Thomas did an awesome job explained everything perfectly and fixed the the issue thx again will be using Apex from now on!

Review 41 (2024-05-14 - Rating: 5)
We are a new customer to Apex. The experience was great, start to finish. A technician was scheduled to come to our office within 24hrs. Braden arrived and was professional and knowledgeable. He made sure to get approval before performing the services that were needed. We will definitely be using their services in the future.

Review 42 (2024-07-08 - Rating: 5)
Drew showed up on time and was able to fix our leak in the ceiling quickly. Very professional and at a fair price. Very nice and knowledgeable young man. Thank you

Review 43 (2024-12-13 - Rating: 5)
Braden and Nick were great. They explained everything and I will be definitely using them in the future.

Review 44 (2024-03-30 - Rating: 5)
Josh and Brian were very knowledgeable when my water drain started backing up. They knew how to explain information in a way that I could understand. They were efficient with their time and respected my home. These guys were genuinely good people. Will definitely be using APEX from now on!

Review 45 (2024-12-10 - Rating: 5)
Very descriptive of the problem and fast fixing the issue. He was a very friendly and kind person. Thank you for his work today.

Review 46 (2024-09-05 - Rating: 5)
Kaleb Ault was very pleasant to work with on our home at 70 Hiatt Court in Howard, Ohio. Very informative and aware of cleanliness in our home. Thank you for all of his help. Much appreciated!

Review 47 (2024-09-26 - Rating: 5)
I was very happy with the service. It was a very challenging job and they knocked it out very quickly. I would tell anyone to call apex plumbing to their plumbing work.

Review 48 (2024-07-30 - Rating: 5)
Angel Gonzalez’s leadership and partner Abdul Ayoub came fast, listened, and enthusiastically carried out the good work of restoring our laundry room. High character and excellent work - thank you, gentlemen!

Review 49 (2024-09-27 - Rating: 5)
Thomas shared options to fix the plumbing. He plumbed the difficulty in a thorough and efficient manner. Extremely pleasant person.

Review 50 (2023-10-31 - Rating: 5)
Great service! I was having a dishwasher installed and after running into an issue I scheduled an appointment online with Apex Pros. Their team called right away to gather more details and were able to schedule same day service. Josh S arrived on time, was friendly and explained the issue more in depth. I even had him check on a separate issue with the washing machine hookup and he was able to price and repair both issues right away. He even quoted me on a new water heater as he noticed mine was nearly 30 years old. Would definitely recommend! Also, it’s very much appreciated that the team communicated through text before and after the service. As a nice security/safety feature they even included a photo of the service pro that would be arriving.

Review 51 (2024-08-30 - Rating: 5)
Apex did a outstanding job for me in installing new air conditioning unit as well removing electric Furnace and installing new gas Furnace and running gas lines.

Review 52 (2024-02-01 - Rating: 5)
Blaine Hill from Apex Pros was great installing our new furnace. Showed up on time, and did excellent work. Polite and professional. He even took extra time to help me install the app on my phone and to make sure we were both comfortable with the furnace operation before he left. Highly recommended.

Review 53 (2024-12-18 - Rating: 5)
Did a great job on time . Eric Hube is great to work with ! Very nice young man.

Review 54 (2024-07-01 - Rating: 5)
Julian Williams did an excellent job on the work he had to do here in my home, he did it in a timely manner and I would recommend him very highly!!!!Great job

Review 55 (2024-08-12 - Rating: 5)
Nathan was super friendly, knowledgeable, quick to fix our sink problem. I would highly recommend both Nathan and Apex.

Review 56 (2024-12-16 - Rating: 5)
Matthew was repectful, ahead of schedule, knowledgeable, provided a quote, efficient. Great job!

Review 57 (2024-03-19 - Rating: 5)
Blake and Abdul did and amazing job! Very professional and gave all available options for us for our broken water heater. I called and within an hour they were at my house to come remove and install our new water heater. I would 100% recommend Apex plumbing and Blake and Abdul to anyone needing service or a new water heater!

Review 58 (2024-04-03 - Rating: 5)
Justin came out within an hour of my calling and was very polite and knowledgeable. Water heater was installed within 3 hours of initial call. Very pleased with the work Justin did a very good job of getting me thru the process. Highly recommend.

Review 59 (2024-05-14 - Rating: 5)
I cannot say enough good things about Tom Smith and Apex Plumbing. First of all he arrived ahead of time. He quickly assessed the situation and explained it to me in laymans terms. I will be using Apex Plumbing for all my needs in the future and recommending them to all my friends and neighbors.Respectfully,Donald T Norris

Review 60 (2023-10-31 - Rating: 5)
After 2 floods & a grinder pump replacement, we were able to get Brandyn to our house on a Friday afternoon to see what was going on. He, not only located the problem, but he was thorough in making sure there were no other issues. He replaced our pressure tank quickly & we have yet to have any issues. Brandyn is kind, personable, & professional! We will absolutely be referring him to anyone who needs his services!Thanks again, Brandyn!

Review 61 (2024-01-31 - Rating: 5)
Have you ever had a problem you tried to fix? Purchased repair parts only to realize you wasted money. Called Apex pros and Justin was there thr next day and provided a visual safety inspection and repaired our sink Issue. He was relational, warm, charming and funny at times. I was especially impressed that he really went about the work with a sense of expertise and professionalism. He is an asset to your organization and will be inviting him back. Respectfully, Al

Review 62 (2024-06-19 - Rating: 5)
Thomas was polite, professional, and on time. He explained the issues well and didn’t try to sell us unnecessary things. He completed the work quickly on the same day.

Review 63 (2023-10-27 - Rating: 5)
Thomas serviced my home today and did an exceptional job. He was kind, efficient and worked hard to fix the issue while also working with my home warranty company to get me coverage. I’ll recommend Apex Pros, and Thomas, a million times over!

Review 64 (2024-01-25 - Rating: 5)
Blake Erwin was wonderful. Very friendly, professional, and respectful of my issues. He explained what needed to be done and after the work was done, again explained everything and answered all of my questions. He was great. If ever I need more work done, I would want Blake to do it. He is an asset to Apex Pros.

Review 65 (2024-04-06 - Rating: 5)
Hunter Schneider did a really good job helping me diagnose my plumbing problem. He was very thorough and displayed excellent customer service with a friendly demeanor and thorough knowledge of the situation.

Review 66 (2023-12-16 - Rating: 5)
Very professional during the meet and greet and during the appraisal. Pointed out a few things that might need be addressed. Work was done in a timely manner. And keep us informed as work progress and as things came up we addressed the situation. Cleaned up their mess and was very respectable about the the house and animals. Would highly recommend having him come back out and addressing any thing else that might pop up in the future. It was a great experience overall. They worked long and late hours to get the job done before they left. Thank you so much.Jeff Mitchell

Review 67 (2024-08-31 - Rating: 5)
Nick found the gas leak and explained that before he could fix it, the yellow gas line to the fireplace needed to be bonded to the house ground at the main breaker box. Nick capped off the fireplace so we could use the furnace.

Review 68 (2023-10-21 - Rating: 5)
Josh came to my house to take care of my toilet problem. He was very respectful of my home and my time. He provided the requested service plus gave me an estimate for a water heater. I mentioned having to call an electrician and he had me show him my problem. He sent the information to his office and they scheduled an electrician to come out Tuesday. I called Apex this morning and Josh was here today. I’m pleased with Apex and their service. Tammy

Review 69 (2024-06-10 - Rating: 5)
Braden is a credit to your organization. He was fast, efficient and assisted me with all my concerns. I highly recommend giving Apex a call and if you are in the area… ask for Braden.

Review 70 (2024-10-14 - Rating: 5)
Very professional and kind. Answered all my questions and explained things without making me feel talked down to. Plan to use this Company again in the future for sure.

Review 71 (2024-02-01 - Rating: 5)
Brian was prompt, knowledgeable, courteous and pleasant. He explained the issue and solution to my drain problem thoroughly. I would definitely use Apex again and appreciate their fast response time. Excellent experience.

Review 72 (2024-01-05 - Rating: 5)
William and his assistant came in and reviewed the area of the installation and put together a plan, reviewed it with me and then executed it very efficiently.

Review 73 (2024-08-02 - Rating: 5)
Very nice, knowledgeable and thorough in explaining the cost for services and what our problem was. Also thorough on explaining what needed to be fixed. A very good experience.

Review 74 (2024-01-06 - Rating: 5)
Ali was very professional. He had shoe covers when he came in and I didn’t have to ask him to use them. We talked about the job and he listened intently. He took great pains to clean the area after toilet removal to my satisfaction. Ali took pictures of every step of the job and even took a few minutes to make friends with my dog. I was very impressed with his friendliness, professionalism, and job skills. Thank you Ali for a job well done!

Review 75 (2024-04-28 - Rating: 5)
Shram Bilal did an excellent job installing electricity into my new workshop. He advised me of the best location for the lighting and outlets. Very personable and easy to talk to and he listened to what my needs were.

Review 76 (2023-09-20 - Rating: 5)
Cody was excellent. He got to our house early which made it easy for me to be on time for work explained what he was doing and gave suggestions to help make our dishwasher installation go smoother when that installer comes. His explanations were easy for my wife to understand and he showed her where the problems were with the old lines. Thank you for sending Cody. He was an excellent.

Review 77 (2024-07-06 - Rating: 5)
Shram was professional, pleasant, and took the time and effort to explain everything clearly. I appreciate that the electrical issues will be resolved quickly and thoroughly.

Review 78 (2023-10-10 - Rating: 5)
Brian did a great job fixing the leak in our water valve. He was thorough, efficient, and answered all of my questions about how he planned to fix the issue. I would definitely recommend him for any plumbing issues you may encounter.

Review 79 (2023-12-05 - Rating: 5)
I will definitely be calling Apex for any work we need that is under their umbrella.Jason Martinez, plumber, was so nice and punctual. We had a leak in our basement ceiling and Jason explained exactly what was needed to be done and did the work in a timely manner. Apex is so blessed to have him as a trusted employee. Thank you Jason.Sincerely,Dave and Patti ChapmanPickerington, Ohio

Review 80 (2024-07-19 - Rating: 5)
Julian was courteous and professional. He did a great job replacing our garbage disposal!

Review 81 (2024-05-28 - Rating: 5)
Highly satisfied with the work of Cody. Very honest about his work and what he did and didn’t have to do. Replaced what needed replaced right then and there! Would highly recommend. !!!!

Review 82 (2023-12-02 - Rating: 5)
Blake Erwin and the entire APEX team made our experience of having a broken water heater as well as it could be. Blake was very helpful and did a fantastic job getting us all set. That, as well as having their appointment time moved ahead of expected, made the experience with APEX fantastic. Thank you so much

Review 83 (2024-12-31 - Rating: 5)
Angel Gonzalez didn’t a GREAT job detecting the source of a gas leak in my home. He was thorough, friendly, and efficient. He answered all of my questions (even the ones that I asked multiple times)!!!

Review 84 (2023-10-02 - Rating: 5)
Jason Martinez was very responsive, professional, and courteous. I would definitely recommend Apex to other customers. Unfortunately though, tightening the bolts did not alleviate the sewer smell so I will probable start from scratch with a new toilet install. Thanks for your service.

Review 85 (2024-01-15 - Rating: 5)
Appreciated all aspects of Apex Plumbing from texts and calls to confirm my appointment (everyone was so nice) and especially to Chandler who quickly fixed the problem and explained everything. Chandler is very personable and a real asset to Apex. I will recommend and use Apex again when needed. Thank you!

Review 86 (2023-10-24 - Rating: 5)
Brandyn Wallace and his assistant were extremely professional and knowledgeable. I was able to add on one or two things to the job that they had originally planned on doing. They had no issues with that. I will use him again absolutely if I need someone.

Review 87 (2023-10-12 - Rating: 5)
We had a water line break in our master bathroom shower behind the shower wall. The Apex technician arrived within 45 minutes of the call and was able to resolve the issue and put in an access panel same day. The technician Brian was knowledgeable and very professional.

Review 88 (2024-05-01 - Rating: 5)
Josh and his team were so wonderful! They did such great work and explained everything that was done. Definitely recommend Apex to everyone .

Review 89 (2023-10-31 - Rating: 5)
Apex Plumbing sent me one of their pros. His name is Kyle Lyke. He was very professional, fixed my problem, and Got us up and running in no time flat. His work was excellent. Like the old craftsman would say he does pretty work!We are well, satisfied, and would recommend Kyle to anyone.

Review 90 (2024-09-21 - Rating: 5)
Joshua E. was very kind, courteous, and personable. Highly recommend him!

Review 91 (2023-12-09 - Rating: 5)
I want to start by saying that all levels of our experience were not 5 star worthy! However, the technicians Logan and Leo who performed the work, were 10 star worthy!We thought we had a minor plumbing problem, that infact was an $11,000.00 nightmare! And that was just the plumbing, it was another $7,500.00 in excavation needs.That is when I looked for a 2nd and 3rd opinion. I found a plumber that could do the work for a third of the cost, so I went to fire Apex, thats when my rep finally called me back! The reason I opted to continue my relationship with Apex was because the sales rep said they would pump out the water, clean it up and lay plastic down!!! At no charge to me!!!!Enter Logan and Leo, two of the most service minded young men Ive encountered. With obvious reasons I was very upset and worried, they were able to calm me down and keep things going. They were quick and effient while maintaining a positive, professional attitude. They rolled with obstacles and found solutions to ensure the best results. My husband and I are beyond impressed. They are the sole reason for the 5 star review!!!Our 11K job got bumped mid work for another corporate client. We went with the flow, what choice did we really have.The plumbing job was compled, however the promised work was not completed with the exception to the water extraction. No clean up was performed, no plastic was laid, with the exception to the plastic the workers laid on was left.Logan deducted a thousand dollars for plumbing work that had not been done, that was in the original quote because the sales rep neglected to remove it prior to the work being completed.In the end we did not receive a detailed invoice for all the work, nor showing all the discounts that were offered. It wasnt until we received the final cost from the financing company did we realize there was a $500 overcharge, upon requesting the invoice, was the it revealed that the $500. Had been added after the completion of the work and after I signed the invoice. HmmmI reached out to the sales rep, to fix the discrepancy but was met with silence. I had to contact the company direct and was promised a phone call felon 3 days. Never received. It wasnt until the finance company got involved did I finally reach the person. She waspleasant, but i felt rushed for a solution of returning the $500.00 I was overcharged. However the fact that I was an unsatisfied costumer was lost on her.In the end, the main plumbing I paid for has been resolved. I got my $500. Back. However I am still removing moisture from the crawl space and in the spring will have to clean to prevent mildew and mold, then lay plastic before the job is completed. Overall very disappointing, but Logan and Leo are diamonds!

Review 92 (2023-10-06 - Rating: 5)
Ryan Koogler was a great employee of Apex Pros. He took the time to explain all options we had and answered all questions asked. He was super friendly and did a wonderful job! We highly recommend Ryan Koogler and Alex Pros for any work you need done!!

Review 93 (2023-12-21 - Rating: 5)
Drew did an excellent job. Was very polite. I trusted him fully to take care of my home. He went over and beyond to do a great job.

Review 94 (2023-10-14 - Rating: 5)
Branden did a great job installing a dryer vent for us. He was very knowledgeable and was able to quickly core through our basement wall with a concrete bit. He offered to adjust the location of the outside vent so it looks nice on our vinyl siding. It looks and works great!

Review 95 (2024-02-07 - Rating: 5)
Excellent service Justin Corne was very professional and in no time it’s was done. He made it so easy for our job service to be completed. Very happy with our purchase and the quality of work he did.

Review 96 (2024-11-26 - Rating: 5)
Brian kept us informed of his progress through out the entire installation.

Review 97 (2024-03-18 - Rating: 5)
Jason Corne was very professional and all aspects of the word very personable and did a great job repairing the leaky water line in addition answered all my questions with regards to adding a gas line to our fireplace. Im looking forward to to getting an estimate and having them complete the work.

Review 98 (2024-10-02 - Rating: 4)
We appreciate the polite and knowledgeable plumbers who came and replaced our water heater this afternoon! Thanks!

Review 99 (2023-11-19 - Rating: 5)
Blake was awesome coming out shortly after we called. Gave us options and his opinion on what would be best for us. Had a new sump pump with a back up installed in no time and we were able to stop the water from flowing into the basement. Thanks again for coming out so late.

Review 100 (2024-05-25 - Rating: 5)
Apex Pros technician Joshua Harris was friendly and knowledgeable. He represented himself and Apex in a very professional manner. I will most definitely suggest Apex to others for their HVAC needs.

Review 101 (2023-11-28 - Rating: 5)
Cody Parker was professional, informative and solved all my problems the same day. I highly recommend Apex Plumbing and heating and if your lucky Cody Parker will be your service technician. I was very happy how smoothly everything went.

Review 102 (2024-09-05 - Rating: 5)
Gary was great…explained everything - answered all of my questions - was thorough - fantastic!

Review 103 (2023-12-08 - Rating: 5)
Holden Snyder & his partner came to our condo this morning to fix a plumbing issue for my husband & myself. They both were very friendly, professional, & provided us with excellent customer service!!! We highly recommend Apex Plumbing, Heating, and Air Pros!

Review 104 (2024-12-03 - Rating: 5)
He repaired my toilet quickly and explained everything in detail. Very satisfied with the plumber. But Apex Plumbing prices are very very high. I will not be calling them again.

Review 105 (2024-11-07 - Rating: 5)
Matthew P provided professional, efficient, and friendly service to resolve my electrical problem.

Review 106 (2023-09-06 - Rating: 5)
Holden was great.. he explained the work and got it done quickly. I had a clogged kitchen drain. My only negative was I would have liked to have had an estimate before setting up the appt. I asked but was told the tech would do that onsite. Again he did a great job but the $377 with coupon caught me off guard.

Review 107 (2023-09-27 - Rating: 5)
Justin Thompson (Newark) was our tech today Wednesday Sept 27, 2023...Provided same day/same morning service( within a few hours of my call)Very nice, polite, funny, fast, on time, reasonably priced and really got in there to unclog my pipes. Would definitely recommend him to anyone in the area with plumbing issues! 10/10 experience.

Review 108 (2023-12-26 - Rating: 5)
Ridah was very knowledgeable and was able to present us several options to fit our needs. Once we picked an option Ridah went above and beyond to fix our problem quickly and efficiently as well as provide education on future needs. Myself and my family are very thankful for Apex being able to help us!

Review 109 (2023-12-20 - Rating: 5)
From start through finish these people were great. I had 2 guys actually show up a day early(yes they asked if it was OK first). Joked with them while they installed my new furnace. They covered everything close to where they were working to keep from damaging anything(mobile home so close quarters). Thanks to all of you that came out inspected it through the install.

Review 110 (2024-05-09 - Rating: 5)
Thomas was very professional and did a fine job of explaining what needed to be done. Appreciate his great attitude and professionalism. Highly recommend.

Review 111 (2024-09-25 - Rating: 5)
Fixed my plumbing quickly and efficiently, hooked me up for a survey for surrounding water damage to be thorough. Excellent

Review 112 (2023-09-19 - Rating: 5)
Chris was truly knowledgeable and very informative. Our experience was excellent. We enjoyed meeting with a true professional. You are so fortunate to have him on your team!

Review 113 (2024-06-06 - Rating: 5)
Prompt friendly service!! Very explanatory on options and outcomes. I highly recommend Apex now and will be a lifetime customer!! Exceptional service!!

Review 114 (2024-07-24 - Rating: 5)
Julian has been very professional and communicative thru my whole bathroom process.

Review 115 (2024-06-21 - Rating: 5)
Angel and his partner did really good the replaced the leaking valves fast and checked the pressure and were very friendly great guys

Review 116 (2024-09-11 - Rating: 5)
Thomas was polite, professional, knowledgeable and quick. Hes a keeper.

Review 117 (2023-10-04 - Rating: 5)
Cody was my repair guy and he did an amazing job. He replaced my water valves to my washer/ dryer and fixed the plumbing in my bathroom. Highly recommend!! He was super nice and professional.

Review 118 (2024-07-30 - Rating: 5)
What wonderful and knowledgeable staff at apex the advice given was honest and helpful i look forward to working with them soon

Review 119 (2023-10-12 - Rating: 4)
Plumber Angel was top notch - knowledgeable and communicative. Only downside was Apex cost was more than I was anticipating, but to be fair I did not have time to shop around to see what competitors would charge.

Review 120 (2024-06-18 - Rating: 5)
Personable technicians, arrived on time, new faucet is better than I expected. Cleaned up everything and all is well.

Review 121 (2024-07-03 - Rating: 5)
Thanks for coming to our rescue. You came as fast as possible and fixed the problem. You made a bad day turn good. Thanks again.

Review 122 (2024-05-01 - Rating: 5)
Super great experience! Very professional and polite and explained everything he was doing along the way, I would definitely recommend Angel and Apex to anyone!

Review 123 (2023-08-15 - Rating: 5)
I had some plumbing issues I needed fixed, and Apex was very quick to respond and was able to fit me in the next day. They did a great job and fixed the issue I was having. Highly recommend.

Review 124 (2024-03-19 - Rating: 5)
Justin Corne from Apex was the tech that took care of our tankless water heater and he was polite and very knowledgeable. Great work also!! Thanks Justin

Review 125 (2024-04-04 - Rating: 5)
Cody was a great technician. Very knowledgeable and pleasant to interact with. He quickly figured out the issue and fixed it

Review 126 (2024-05-14 - Rating: 5)
Always like working with this company. Justin came out and did a great job. I will continue to use Apex for my plumbing needs

Review 127 (2023-12-27 - Rating: 5)
Gary, my Apex Pros Plumbing Tech, and Mica, Apex Pros Plumbing Project Manager, as well as, Kristin, their Dispatcher for Apex Pros, are all personable, knowledgeable, intelligent, and professional, yet most of all KNOW the reality of plumbing issues, i.e. how sometimes the real-life urgency is what matters. I would not hesitate to contact this Columbus, Ohio team for a reasonable assessment, that is, as well, proactive.

Review 128 (2024-05-01 - Rating: 5)
Alzobier was found to be very knowledgeable, professional and friendly. He was able to find the problem quickly and fix it. I would highly recommend him

Review 129 (2024-02-17 - Rating: 5)
He was very informative and answer all my questions. Show up on time. I called the day before and he came the next morning. He was very nice. Would call them again.

Review 130 (2024-06-12 - Rating: 5)
Cody P. from Apex made a stressful situation so much better! Timely response, professional attitude and quality work!

Review 131 (2024-06-21 - Rating: 4)
The tech Chris was very professional and helpful. Wish it wasnt $300 to install a ring camera.

Review 132 (2023-09-18 - Rating: 5)
Chris and Jason were fantastic! They assessed the problem, gave us a detailed estimate and came back the next day and completed the work. They went above and beyond the call of duty! We highly recommend Chris and Jason!

Review 133 (2024-06-04 - Rating: 5)
I’m so glad I sign up for the club. Julian found the problem with my hot water heater. And installed it by himself! I’m a happy girl.

Review 134 (2024-12-18 - Rating: 5)
Great experience will definitely use them again

Review 135 (2024-08-27 - Rating: 5)
We had 2 guys come (Jason and I sadly forget the other’s name) to do what I hoped was a simple fix. Sadly, there more going on behind the faucet than we had thought, but they were able to take a complicated issue and simplify it in every way to my complete satisfaction. They were very thorough and did a health check of our 60 year old house. The politeness and courtesy of both show that obviously this company trains their employees well (probably their moms did too 😉). We joined the Care Bears Club and are looking forward to having Apex whenever we need further service. Thank you!

Review 136 (2024-10-15 - Rating: 5)
The gentleman from Apex was knowledgeable, polite, and easy to deal with and understand

Review 137 (2023-10-12 - Rating: 5)
Brandyn was probably the nicest and most professional workers Ive had do work for me. I would recommend him to anyone. Thank you for your work Brandyn.

Review 138 (2023-11-07 - Rating: 5)
I found Charles to be very knowledgeable and easy to talk to. Politeness and courtesy means a lot to me. Charles is that kind of person. I would recommend him to friends or family. Thank you Charles.

Review 139 (2024-06-10 - Rating: 5)
Knowledgeable, friendly, no nonsense. Fast response time as well. Best customer service I have seen in a long time.

Review 140 (2024-05-09 - Rating: 5)
Hunter came out and was awesome! Fixed us right up and found the issue that had plagued is since we bought our house. Thanks again!

Review 141 (2024-01-28 - Rating: 5)
Very impressed! Professional, respectful and efficient. Most certainly will call again if I have any problems in the future. I appreciate everything they did.

Review 142 (2024-10-16 - Rating: 5)
Tom Smith was extremely courteous and explained the whole process that was needed to complete the project. I would recommend Tom and Apex for your plumbing needs.Richard Smith

Review 143 (2024-11-06 - Rating: 5)
Great job really nice and respectful all work was completed

Review 144 (2024-04-23 - Rating: 5)
They was very respectful and did a great job at keeping me informed about changes and price. All around awesome job I recommend them

Review 145 (2023-11-24 - Rating: 5)
Needed someone fast to fix a plumbing leak in the bathroom. Ridah was fast and honest about what needed done. Would recommend to anyone needing work done in the future.

Review 146 (2024-09-25 - Rating: 5)
Blain was the lead man and did a good job keeping the work flow at a steady pace. He answered all of my questions to my satisfaction. You have a good man well qualified for his position.

Review 147 (2024-03-01 - Rating: 5)
Trevor was honest, knowledgable, and fast. He also so my kitchen sink was broke and and told me what was wrong with it! Very professional.

Review 148 (2023-11-01 - Rating: 5)
Cameron, Kyle, Manny, & “Woody”? I really appreciate that they laid down tarps, vacuumed, & cleaned up after themselves. Everything looks as good as if it were installed in one of their own homes.

Review 149 (2024-03-19 - Rating: 5)
Justin was very knowledgeable and professional. Justin did such a great job and is a really nice guy.

Review 150 (2024-06-04 - Rating: 5)
Josh was very polite and did a very good job however I thought the price was a little high I know he has nothing to do with the price

Review 151 (2023-11-01 - Rating: 5)
Came out next day,had all parts needed, Jason was informative about parts, warranty, service. Double checked all work and water lines. Cleaned up disposed of old parts.great job

Review 152 (2023-11-08 - Rating: 5)
Found that the leak was in corner where shower bench meets walls. Put caulking around in the area. Said I need to go back to contractor to have bench done properly with waterproofing. Professional and pleasant. Expensive.

Review 153 (2023-09-27 - Rating: 5)
Ridah was wonderful! It’s because of Apex like him that we continue to use this company. We really appreciate the hard work, knowledge and reassurance. Thank you, Ridah!

Review 154 (2024-08-14 - Rating: 5)
Amazing experience and very knowledgeable. 100% recommend!

Review 155 (2024-04-25 - Rating: 5)
He was great to work with! Apex seems like a good reliable company to do business with.

Review 156 (2024-12-02 - Rating: 5)
Blake did a great job I appreciate letting me know as we go and showing the different options, I could go with on fixing our bathtub problems.

Review 157 (2024-09-16 - Rating: 5)
Love our technician Eric. Professional, courteous, responsible.

Review 158 (2023-12-26 - Rating: 5)
Mason did a fantastic job. He was nice professional and we were given many options to complete our task.

Review 159 (2023-09-21 - Rating: 5)
Shawn was wonderful. Quick clean and very polite. He even gave me a discount I can’t say enough nice things.

Review 160 (2023-11-03 - Rating: 5)
Ryan is very knowledgeable and helpful in explaining and showing problems in the lines....which put me at ease that I was being taken off and it was at a professional level of service. So grateful!!!! Definitely using this service again!!!

Review 161 (2024-09-20 - Rating: 5)
AMBER AND HIS HELPER WERE VERY PROFESSIONAL AND POLITE IN REPLACING MY FURNACE. THEY WERE VERY IMFORMATIVE ON HOW THE FURNACE WORKS. THEY ALSO WERE VERY EFFICIENT ON REMOVING OLD FURNACE AND CLEAN UP. WOULD RECCOMEND THEM TO MY FREINDS. THANKS SO MUCH FOR A JOB WELL DONE.

Review 162 (2024-05-16 - Rating: 5)
Brandon did an excellent job. Very polite and provided details of opportunities.

Review 163 (2023-10-27 - Rating: 4)
Excellent work. The plumber explained what he was doing and completed his work quickly. I will call Apex again.

Review 164 (2024-04-11 - Rating: 5)
I received service to find and fix a gas line leak.The staff was polite and efficient. I would recommend this company to my friends and family.

Review 165 (2023-11-22 - Rating: 5)
Holden was fast and professional. He solved my drain issue and answered my questions patiently and in detail.

Review 166 (2024-04-26 - Rating: 5)
Awesome job! Courteous and professional and even noticed am few unrelated issues to address in the future! Thank you very much

Review 167 (2024-03-29 - Rating: 5)
He did great job explaining things to my elderly mother and everything works well.

Review 168 (2023-07-13 - Rating: 5)
Cody came to our house and did a great job fixing our bathtub leak, he was an awesome plumber and I’d recommend Apex to others!

Review 169 (2024-11-30 - Rating: 5)
On time and very thorough, obviously a professional

Review 170 (2024-08-08 - Rating: 5)
Very professional! Did a fabulous job!

Review 171 (2024-06-26 - Rating: 5)
Trevor was excellent. Very respectful and courteous.

Review 172 (2024-11-03 - Rating: 5)
Man worked like crazy to get our issues handled.

Review 173 (2024-01-16 - Rating: 5)
My technician was very helpful, polite and punctual. I am happy with the service Brandon Brearly provided

Review 174 (2024-08-03 - Rating: 5)
Overall, I just want to say Apex rocks. Great website that easily guides you through scheduling service. We had Imran come out (same day!!!) to address a broken pipe that was causing our outdoor faucet to backfill water in our garage. (Yay.) Imran was extremely professional, quickly assessed the root of the issue and got right to work. The issue is now resolved within just a few hours and we are thrilled. Big thanks to Apex but most of all, Imran for thorough, honest, and fair priced work!

Review 175 (2024-03-25 - Rating: 5)
Was very thorough of explaining the issues going on with my furnace. Michael was also very kind and friendly.

Review 176 (2024-11-07 - Rating: 5)
Cant thank Blake Erwin enough and Apex plumbing. Found water running out of the hot water heater called and he came out the same day. Replaced our water heater. His service and patience to explain everything to my 92 year old dad was wonderful. I would highly recommend Blake. Thanks Blake and Apex!

Review 177 (2023-09-06 - Rating: 5)
We were well pleased with the service provided by Devin Diamond. Great service, friendly, knowledgeable, and quick service. Definitely would recommend.

Review 178 (2023-10-24 - Rating: 5)
They were on time and very knowledgeable...did a great job. Very pleasant to work with as well!

Review 179 (2023-08-20 - Rating: 5)
The plumber was able to resolve our issue, and examined the neighboring pipes to help ensure no other problems surfaced.

Review 180 (2023-09-23 - Rating: 5)
Chaz did a great job, he had the replace the entire delta assembly and everything is working perfectly now.

Review 181 (2024-01-18 - Rating: 5)
Ali was a very professional plumber and very knowledgeable and explained everything he had to do. Thank you.

Review 182 (2024-12-16 - Rating: 5)
Excellent service!

Review 183 (2023-10-17 - Rating: 5)
He was very honest and recognized we had a problem that could not go unanswered. He put my family as number one priority

Review 184 (2024-06-19 - Rating: 5)
Braden was very quick and worked hard to get our system up and running again with how hot it is supposed to get today. He had a great attitude and was a pleasure to work with.