Roto-Rooter Plumbing & Water Cleanup
Located in New haven, Connecticut
Address: 155 East St UNIT 204, New Haven, CT 06511, United States
Phone: +1 203-655-6500
Rating: 4.8
Services
- On-site services
- Repair services
- LGBTQ+ friendly
- Appointment required
- Credit cards
- Credit cards
Categories
- Plumber
- Contractor
- Drainage service
- Excavating contractor
- Repair service
- Water damage restoration service
- Water filter supplier
- Water softening equipment supplier
- Water testing service
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2025-01-07 - Rating: 5)
Richard was amazing! Even though it was late in the day he was so positive and kind and jumped in. He was so patient with getting the job done and reassured us along the way (I was clearly stressed). Weāre relieved to have the issue resolved so quickly. Will definitely ask for Richard again if we have issues in the future. Thank you! -
Review 2 (2025-01-02 - Rating: 5)
Fernando O. from Roto-Rooter was absolutely fantastic! He was readily available, quick to respond, and went above and beyond to help us. His professionalism and expertise made a potentially stressful situation so much easier. I canāt recommend him enoughāthank you, Fernando, for your excellent service -
Review 3 (2025-01-07 - Rating: 5)
Franklin understood my concerns and diagnosed the issue quickly. He gave me many options which is what I was looking for. Thank you. I would recommend and use his services again. -
Review 4 (2025-01-05 - Rating: 5)
Javier was a professional who explained things as he went along. He did a fantastic job. I would highly recommend him and Roto-Rooter to anyone. -
Review 5 (2025-01-05 - Rating: 5)
Richard saved the day. Went right to work, fixed our issue. He was polite, great sense of humor and respectful of our home. Thank you! -
Review 6 (2025-01-03 - Rating: 5)
Chad was technician. Did a great job. Very professional, courteous. Highly recommend Roto Rooter. -
Review 7 (2025-01-07 - Rating: 5)
Frank and Noel showed up on time. Frank figured out why there was a leak from the 3rd floor to the ceiling of the second floor. It wasnāt obvious but Frank figured it out. He and Noel went above and beyond good workmanship to finish the job and left the house with the problem in both apartments solved. -
Review 8 (2025-01-05 - Rating: 5)
Oliver and Mike cleaned out our sewer line in no time. Kind guys, professional service. Couldnāt ask for more. Thank you Roto Rooter! -
Review 9 (2024-10-15 - Rating: 5)
I had Roto Rooter come to snake out main pipe today. The employee Joshua Jordan that came explained everything he was doing.He was very professional and very clean. Will use them again.Great job Joshua! -
Review 10 (2024-01-07 - Rating: 5)
I can not say enough good things about this company. First of all Tim was amazing and helped me call my insurance and put my mind at ease. Miguel helped clear the clog and was very professional and friendly. Chandler was my camera tech and he explained everything as he was working the camera through the pipes. He explained what may have caused the clog and areas that may need to be fixed. Jon and his crew came in and did an excellent job cleaning my basement. They were professional and treated my stuff with care. I highly recommend them. -
Review 11 (2025-01-04 - Rating: 5)
Sal was awsome and did an amazing job! fast and efficient service! -
Review 12 (2025-01-08 - Rating: 5)
Amazing service; patient and thorough communication. 2805 deserves a raise. -
Review 13 (2024-01-01 - Rating: 5)
I had a great experience with Charles. He was extremely professional, courteous and explained everything he was going to do today. He had a lot of good questions to get an understanding as to what the cause could be to the drain. He was able to fix our issue right away and cleaned up the areas after he was done, which is a great indication of the professionalism Charles brought with him today. I havent used Roto-Rooter before, but I will certainly be a repeat customer. -
Review 14 (2024-01-13 - Rating: 5)
We are had a plumbing emergency yesterday and we have received excellent service starting with Carl who went above and beyond working while also keeping me calm. Within a few hours Carlos arranged for clean-up, helping us step by step and making this as smooth as possible. Sean and Milton worked diligently with clearing, dumping, cleaning and sanitizing our basement and garage. We are very grateful for this team for their professionalism, dedication, and kindness and we would not hesitate to recommend, or call them again. Thank you. -
Review 15 (2025-01-08 - Rating: 5)
Chad was exceptionally professional, very kind, informative, and has a great personality -
Review 16 (2025-01-05 - Rating: 5)
Josh came out promptly and did a fantastic job! -
Review 17 (2024-04-11 - Rating: 5)
Bernie was quite a gentleman. He arrived very early & repaired our problem in the bathroom shower fixing it so that you could turn it on & off. Bernie has a very pleasant personality!! I do reccomend him highly!!!Thank you Bernie š!! -
Review 18 (2023-12-27 - Rating: 5)
Franklin did an amazing job at my house. He was courteous and very professional. He did all possible actions to satisfy the need and went beyond the scope just to make sure everything is in order and can be trusted on. I have been with This company for a long time and Franklin was in consistence of their services. I will give Frankie 10 stars out of 5 and will endorse his service as he is trust worthy, competent and honest. -
Review 19 (2024-01-10 - Rating: 5)
Our tech was Thomas H. He was very professional, arrived on time, reviewed issue, provided us with alternative solutions (each with a quote) and, after we decided on a course of action, Thomas proceeded to complete the work in an efficient manner. Once completed, he reviewed with us the fixed toilet. He left the bathroom spotless and ready for use. He was great and would use RR again!!! Great job Thomas!! -
Review 20 (2023-12-12 - Rating: 5)
Mike and Richard showed up quickly and immediately got to work. They were professional, kind, and understanding. He explained the process from beginning to end. Not only were they professional in their job functionality their customer service was surprisingly great. Thank you all.. if I could give 6 stars I would. -
Review 21 (2024-11-30 - Rating: 5)
Such excellent service. Jon was wonderful and the problem was fixed! Yahoo! -
Review 22 (2024-01-10 - Rating: 5)
Franklin was incredible! I was very happy with the service. He was professional, on time, communicative, and wonderful to be around. The prices were fair and Franklinās expertise was off the charts. I highly recommend! -
Review 23 (2023-12-30 - Rating: 5)
Steve from Roto-Rooter was able to come to my house last minute on a Saturday to inspect my drain line to the city sewer. More impressive is this was during the Holiday weekend, and my guests were due to arrive in a few hours. He came on time and was very professional with everything, going the extra mile to diagnose the issue. It also helps he was friendly. -
Review 24 (2023-10-11 - Rating: 5)
Kyle showed up a few minutes early and was extremely professional from his apparent to his mannerisms. He walked me through his findings and discussed costs up front.He did a great job for us fixing the issue in our bathroom.I would highly recommend Kyle at Roto-Rooter to anyone. Definitely worth keeping him around.Thanks -
Review 25 (2024-04-10 - Rating: 5)
They did a great job with a fairly complicated situation. We had water coming down through the basement ceiling and the source was not clear. Thomas traced it to the drain from an upstairs shower and made the fix. But we had water damage and moisture issues from water coming down between the walls, so we needed the water mitigation team to come in and see what needed to be done to make sure we didnāt get mold. Ended up having to take out the wall and ceiling from a downstairs bathroom and then had to do a bunch of drying using industrial strength fans and dehumidifiers. It was a big process, but they were professional and prompt every step of the way. Knowing Tim was in charge and on top of everything helped reduce the stress considerably. He was always ready to go the extra mile to make sure everything got done. -
Review 26 (2024-01-03 - Rating: 5)
Fernando, who works on restoration, was great, even helped me file an insurance claim. Very professional and took many photos and measurements of our damaged area. He also explained things clearly and answered my questions. Yesterday Franklin, a plumber also from Roto-Rooter, came by for an initial evaluation. Highly recommend! -
Review 27 (2024-01-02 - Rating: 5)
Highly recommended. Michael and Steve showed up under short notice on New Yearās Day when our main sewerage line collapsed from outside of the house. Although it took some time to pinpoint the issue and get a proposal for the fix, both of them helped to keep the situation under control and promised to help us through the process as soon as possible. Would come back and leave a follow up review after the issue is resolved, but for now, we really appreciate the responsiveness and professionalism from them. -
Review 28 (2023-12-22 - Rating: 5)
I scheduled online and the service experience was smooth. The technician was very knowledgeable and professional. We needed additional support and Emre Ozdemir was sent. He was a blessing, he gave us pertinent information that helped us to make an informed decision and followed up when he said he would. -
Review 29 (2023-12-09 - Rating: 4)
Chad was wonderful very professional and very conscientious, He made sure that everything was done right, also went out of his way to help save me some money. Great service tech. Need more like him. Will gladly use Roto Rooter again. -
Review 30 (2024-01-03 - Rating: 4)
Our plumber was brusque at first, but then he warmed up & gave us very good service. Im surprised how expensive RotoRooters prices are, but Dave the plumber had to work within their guidelines & so he helped as much as he could. He gave us a referral to another contractor to follow up w/some structural issues. Im grateful that Dave was able to be here today & handle the immediate situation. Ill bet his job cant be easy. Thank you Dave. -
Review 31 (2024-01-11 - Rating: 5)
I cannot speak more highly of my experience with Jonathan! We were having a plumbing issue and Johnny and his team were able to give me the most efficient solution. This was truly a 5 star service from the communication, pricing, and solving the issue.I will continue to contact Jonathan and his team for any future needs. Thank you for making this a stress free process. -
Review 32 (2023-12-31 - Rating: 5)
The technician Chad went above and beyond. He explained all issues and solutions clearly, honestly, and proficiently. He was very friendly and personable. Would definitely recommend him and would prefer he handle any future problems or issues. Roto-Rooter is definitely the Rolex of plumbing companies. -
Review 33 (2024-01-14 - Rating: 5)
Richard (Pretty sure that was his name, but now Im second-guessing myself) was excellent. I provided a brief description of the issue and he jumped right into it. He brought in the necessary tools/equipment inside and he was done in no time. There was a clog between the house and the main sewer line, which caused waste water backing up into the bottom floor bathtub. Now it flows beautifully. -
Review 34 (2024-01-13 - Rating: 5)
William was fantastic. I will definitely use them again, although I hope I donāt need to.William went above and beyond to diagnose and ultimately solve our drainage problems. I am very happy with the service. -
Review 35 (2023-08-18 - Rating: 5)
Franklin was able to come out quickly and figure out the issue we were having with a leaky/smelly toilet situation. He explained everything as he went and had all the parts with him to fix it. So friendly and knowledgeable! He has some very good suggestions for keeping everything running smoothly in the future and the whole set up was left better than it was before, with a very nice caulking job! Im sure everyone at Roto-Rooter is very capable, but if I ever call again I hope they send Franklin!We also had a bonus visit from Thomas, who did a water quality test and explained some of the pipe issues we have. Worth considering for long-term longevity of appliances and pipes! Thank you, both! -
Review 36 (2023-12-22 - Rating: 5)
Roto Rooter team (Emre, Fernando & Christian) were incredible, true professionals. They diagnosed each phase of our issue and presented all the options, pros and cons, ultimately delivering the best solution. Timely and fast work, canāt recommend them enough. Very happy customer!!! -
Review 37 (2024-01-09 - Rating: 5)
I called Johnattan because my mother was having sewage back up in her house. He went and assisted same day. Diagnosed the issue, gave my mother options and solutions to ensure this doesnāt happen again.My mother and myself are very grateful on how fast they came to look at everything and to get it all done in a couple of days. For her not to worry about anything with it being the couple days after Christmas was amazing seeing she thought it would take a while . Would highly recommend them and thank you for the help and support! -
Review 38 (2023-12-20 - Rating: 5)
Fernando came to my house in Shelton, CT to help resolve a backed up septic system. He is very professional, fast, neat and shares his knowledge while providing 5 star service. Extremely satisfied and definitely my go to going forward. Thank you Roto-Rooter!! -
Review 39 (2024-01-03 - Rating: 5)
We had a great service visit by Darley & Hector today. They did a walkthrough, explained what they would be doing and then provided an estimate. We negotiated a good price and then they went to work. Got the drain line cleared and after finishing they cleaned up the work area. Excellent job, would highly recommend Roto-Rooter to anyone who has a drain line problem or other related issues. -
Review 40 (2024-01-02 - Rating: 5)
Root-rooter responded quickly to a main drain line clog. Dave came out, fully explained the scope of work, and promptly got to clearing the drain. He was friendly and professional, and cleaned up when he completed his work. We couldnāt be happier with the rapid response- on a holiday no less! -
Review 41 (2023-12-23 - Rating: 5)
Emre is very responsive and conscientious. He takes extra care to make sure his customersā needs are met. He makes sure the jobs get done correctly and coordinates details with the insurance company. His knowledge, customer service mindset and thoroughness are greatly appreciated and earn him 5 stars from me! -
Review 42 (2023-09-18 - Rating: 5)
We were really pleased with the fast turnaround time. We found a leak under the kitchen sink on a Sunday night and we were able to schedule an appointment for the next day. Our technician, David was so helpful and efficient. Weāll definitely be using his services again in the future if we run into other issues around the house. -
Review 43 (2023-12-29 - Rating: 5)
Franklin was very efficient and knowledgeable. He did the work quickly and neatly and cleaned up after. He answered all our questions patiently and did a wonderful job. Thank you so much! -
Review 44 (2024-01-10 - Rating: 5)
Darley C was our technician, he arrived within an hour of calling Roto-Rooter. He was polite, professional and completed all the work that needed to be done like it was his own house. I appreciated the time he took to discuss options and outline our situation. If thereās an ever a need to call Roto-Rooter I would highly recommend Darley. Thank you again for the service you provided to my house. -
Review 45 (2023-12-14 - Rating: 5)
Tom was absolutely amazing to work with. He was very professional, had great communication, and laid out all of the options we had when we got a pinhole leak in our pipe. 10/10 would recommend! -
Review 46 (2025-01-04 - Rating: 5)
Fast end excellent service. Extremely professional. -
Review 47 (2023-12-18 - Rating: 5)
Excellent customer response and customer service. Technician was on time, very knowledgeable and professional. Provided a quote in minutes and performed the work exactly as described and with skills I do not possess. Will definitely call them again next time a plumbing issue arises. -
Review 48 (2023-12-14 - Rating: 5)
Stephen was courteous, helpful, efficient. Called him for a sink. He noticed we had dishwasher in living room that we couldnāt get installed (after calling multiple plumbers to either no returned calls or they were unvailable) for almost a year. Stephen gave me a price and did the job in under an hour. Our Christmas just got better. Thanks Stephen. -
Review 49 (2023-12-25 - Rating: 5)
Mike and Rich were very professional and explained everything in detail as they were working. They took care of businessā¦ thanks!!! Emre came out and did an outstanding job going everything that needed to be done and let me know I could reach out to him during the process. Professional group of guys!! -
Review 50 (2023-12-22 - Rating: 5)
I had a great experience with Roto Rooter despite having to deal with a plumbing emergency. Emre Ozdemir was especially helpful, professional, and friendly. He diagnosed and fixed the issue quickly and the work he did was great! Thank you!!! -
Review 51 (2023-12-07 - Rating: 5)
Once again, Tom Osborne and crew saved the day! Great service, great crew, Aces across the board as far as Iām concerned. Highly recommend using Tom and his crew for any, and all of your plumbing needs! -
Review 52 (2023-12-31 - Rating: 5)
Will certainly knew what he was doing. Great job. Our dispatcher Kim kept us updated all day long as to when Will was going to arrive. We never had to guess when Will would get here. Over all 5 stars to all those involved. -
Review 53 (2023-12-13 - Rating: 5)
Had an unexpected issue with my hot water heater. They can out quickly and Dazhaun, the technician, was very knowledgeable. He was able to diagnose the problem quickly and made the necessary repairs. Excellent experience with a great outcome -
Review 54 (2023-12-20 - Rating: 5)
Mike came to do an estimate for a job at our house. He was so professional and very informative. Very nice guy! Would definitely recommend Roto-Rooter. -
Review 55 (2023-12-23 - Rating: 5)
Jon & Javier were amazing!! They came out during the busy holiday season, unclogged my drain in less than 20 minutes and saved my Christmas with family. Roto Rooter never lets me down! -
Review 56 (2024-01-01 - Rating: 5)
Chad did a great job repairing our plumbing problem. His customer service was also exceptional. I will not hesitate to call Roto Rooter for my future plumbing needs. -
Review 57 (2023-12-22 - Rating: 5)
I recently used Roto Services for some home repairs and was extremely impressed with their level of professionalism and expertise. I want to thank Erme for showing up on time and completing the job efficiently, leaving no mess behind. Overall, I highly recommend Roto Services for any home repair needs. -
Review 58 (2023-12-31 - Rating: 5)
The Roto-Rooter team were prompt, friendly and great at getting everything fixed up for us. Dezhaun and Jonathon made sure the pipes were clear and then made sure we knew what we needed to know for future care of our pipes. Very appreciative of the team! Thank you. -
Review 59 (2024-01-09 - Rating: 5)
I was nervous when I called Roto Rooter because of past experiences. My Technician Steve was so personable and did a fantastic job. I recommend them to everyone Steve did the repair quickly and made my day -
Review 60 (2024-01-13 - Rating: 5)
Our technician Will was excellent. He explained what he was doing and why to solve the problem. He was professional and polite. We would work with him again. -
Review 61 (2023-12-27 - Rating: 5)
Franklin came to deal with my hot water heater that wasnāt working properly. He fixed the problem in no time, was very professional, a real gentleman and a pleasure to deal with. I would recommend him without the slightest hesitation. He is terrific! -
Review 62 (2023-12-15 - Rating: 5)
I have to start of by saying that Iām glad roto rooter sent Franklin over to do the job had my sump pump replaced in June the job wasnāt done properly had to call roto rooter back they sent over Franklin and right away knew that the job wasnāt done correctly he said Iāll take care of it no problem sure enough he made some adjustments and bang ..!! He did a great job ..!! Thank you Franklin and roto rooter for sending him Iām a happy customer š -
Review 63 (2023-12-18 - Rating: 5)
Roto-Rooter showed up when they said they would. the technician was friendly, immediately identified the problem and solved it quickly. he also explained what the cause was so we could watch for future situations and identify possible issues before they reoccur. -
Review 64 (2023-12-27 - Rating: 5)
Charlie, Tim and Johnattan were amazing! I called Roto-Rooter and Charlie was on site within the hour. This was the only company that called me back and had service today when I needed it the most. Charlie worked in a gravel floored basement full of cobwebs in our 1734 farmhouse cleaning out our sewer line and narrowing down the problem. He did it all with a smile and a pleasant disposition. Tim join the party and assess all the damage that was done to the inside. He was masterful assisting us with an insurance claim and Johnattan helped with the final diagnostics using his camera scope. They left today with a plan in place to fix everything like new. A great group of guys I happened upon because they were the only one that responded with same-day service! -
Review 65 (2023-12-14 - Rating: 5)
I called and was given a time window. Carl showed up, I showed him the problem, he gave me prices with the explanation that it was possible it wouldnāt work, but he seemed confident, and a couple hours later the problem was solved. Carl was communicative, hard working, and did what he said he would.Steve came a couple of days later to camera the pipe and was courteous and professional. -
Review 66 (2024-01-12 - Rating: 5)
Mike and Chris came out to my house to clear a clogged drain in my yard. Mike was concerned that he would need to come back another day with different equipment to get it done, but he gave it a shot anyway. It turns out that my particular set up will require that other equipment after all, but Ill be happy to have them back soon. Two very nice guys. Thanks! -
Review 67 (2023-12-14 - Rating: 5)
Had them come out yesterday for a quote on water in my crawl space. They were the cheapest quote and got the job done same day. On top of it all Darley was friendly and was happy to answer any questions I had, great guy who did a great job. -
Review 68 (2023-12-11 - Rating: 5)
I recently had the pleasure of dealing with Franklin and I can confidently say that their commitment to customer satisfaction is unparalleled. From the moment I raised concerns about issues in my house . Franklin demonstrated an exceptional level of professionalism and dedication to resolving every matter promptly . I wholeheartedly recommend Franklin to anyone seeking a company that not only meets but exceeds expectations . -
Review 69 (2023-12-15 - Rating: 5)
I had excellent service with Roto-Rooter!! Technician David did an excellent job of changing my sump pump and making sure everything was working fine! Prompt, quick and efficient service!!! Highly recommend!!! -
Review 70 (2024-01-06 - Rating: 5)
Mike (tech 904) was an amazing help! He went over and above, even helped us shovel trying to locate a buried pipe. Would definitely want him back if we had another issue. -
Review 71 (2024-01-04 - Rating: 5)
Your pipe technician Orlando was very informative and professional. In the future well definitely use your services if ever needed again. 10 out of 10. And your whole team gets thumbs up from us š š. -
Review 72 (2023-12-26 - Rating: 5)
John and his partner were amazing (sorry forgot his name :( - We had to call for an emergency plumber on Christmas Day and we were so lucky to get these guys. They were thorough, answered all of our questions and cleaned up after they were done. They then had Scott come out with his camera and give us a deeper understanding of what was happening. Bless these guys for coming out on a Christmas night and helping us out. -
Review 73 (2023-12-26 - Rating: 5)
The very pleasant technician, Charles, arrived only an hour into the 4 hour window. He checked the upstairs and downstairs areas of the blockage/leaking pipe, explained the paperwork that needed to be signed and the pricing, cleaned all the standing water out of the double sink and pipes, got much of the water off the floor, and found a blockage that did not require snaking. Im thrilled he looked at the situation and found the problem and that I wont have to pay for snaking. -
Review 74 (2023-12-21 - Rating: 5)
Mike #904 was very helpful and friendly. Very transparent worker. Mike was knowledgeable and informative. I would continue to do business with Roto Rooter because of his excellence customer service -
Review 75 (2023-12-25 - Rating: 5)
The technician, EzequĆas Rivera, correctly and speedily diagnosed the problem immediately and set about to repair it. He was very professional and personable and we enjoyed his company too. You are blessed to have him. -
Review 76 (2024-01-03 - Rating: 5)
This was an emergency as the sewer pump is needed to manage my motherās apartment. She has dementia and cannot go without a functioning bathroom. The tech did an excellent job fixing the problem. I will definitely use this service again. -
Review 77 (2023-12-28 - Rating: 5)
I appreciate a professional who has pride in their work and is willing to completely redo their work for small incremental improvements. Every step was explained in detail and If you use Roto Router, my recommendation is to ask for Jon -
Review 78 (2023-12-28 - Rating: 5)
Chad was excellent. He was knowledgeable and explained everything he was going to do to remedy our situation. His solution was successful and he couldnāt have made it easier on us. -
Review 79 (2024-01-13 - Rating: 5)
Great service! Darley was wonderful and incredibly helpful. He explained the issue and was quick to get it resolved. I am glad I called and will definitely recommendā¦Thank you! -
Review 80 (2022-04-19 - Rating: 5)
Marlon was the best plumber Ive ever had out to my house. We was extremely professional and thorough. He was clearly very knowledgeable and explained what needed to be done. He took the time to do the job right and gave us a fair price. I would absolutely recommend and use Roto-rooter again based on my experience. Thank you again Marlon! -
Review 81 (2023-06-01 - Rating: 5)
The plumber that worked on my problem, was knowledgeable and very nice. The best part of his visit was, I felt safe in my house alone with a stranger. If I could give him 11 stars for his plumbing knowledge, honestly and how he conducted himself I would! Give that guy a raise!! -
Review 82 (2023-12-20 - Rating: 5)
I had water in my basement and called Roto Rooter. Fernando Deoliveira was the person who came to help facilitate a smooth removal of contents, drywall, etc. which were damaged. He also stayed in contact to make sure I was satisfied with the work that had to be done.I would highly recommend Roto Rooter and hopefully youll be as blessed as I was to have Fernando assist you. -
Review 83 (2023-12-07 - Rating: 5)
My Technician was very professional, he explained the possibly caused to problems and what could be done to solve it. He was friendly, patient and helpful.He was able to get the job done āļøThank you -
Review 84 (2024-01-10 - Rating: 5)
My basement was filling fast with water during a recent storm. Tim answered my call and showed up. He helped stop the bleeding, so to speak. He layed out a plan and helped get my house back in order. Timās help with the insurance company was a tremendous help. Thanks! -
Review 85 (2023-12-20 - Rating: 5)
My water heater had to be replaced and in a short amount time frame Roto-rooter did an amazing job. There cleanliness and work quality is second to none! -
Review 86 (2023-07-20 - Rating: 5)
Easy to get an appointment. Plumber arrived promptly and fixed toilet tank problem quickly and efficiently. Franklin was extremely professional and kind - explained the problem and exactly what he did to fix it. Will call again if/when needed. -
Review 87 (2023-12-01 - Rating: 5)
Excellent Service all around. Our technician Josh was great! I highly recommend them and will definitely use them again in the future. Thank you again for saving my sink! -
Review 88 (2024-01-08 - Rating: 5)
The Roto Rooter tag-team plumber Juan camera operator, Chandler ensured that my experience was 5 star. Their knowledge, attention to detail, patience, and aptitude for problem-solving was evident. Both Juan and Chandler took the time to explain options for renediating the water problem and were extremely professional. There is no reason to call anyone but Roto Rooter! Thank you Juan and Chandler! -
Review 89 (2023-12-20 - Rating: 5)
Always great service from Fernando! Heās gets the job done right away and has amazing personality skills! Always goes over all the details of the job to make sure I know exactly whatās going on -
Review 90 (2023-08-17 - Rating: 5)
Orlando was friendly, efficient, and very informative. He explained everything that he was doing and helped clear the problem quickly. It was remarkable how quickly Roto-Rooter was able to respond. -
Review 91 (2024-01-10 - Rating: 5)
I had a very good experience with Roto-Rooter, it was an excellent service. the technician who came over, Darley, knew exactly what he needed to do to fix the problem, and very professional. Thank you -
Review 92 (2023-12-16 - Rating: 5)
Jon was punctual, polite and an expert in providing services and knowledge in what caused our pipe to clog. His excellent customer service, experience, care and technique are 10/10!!! -
Review 93 (2022-04-29 - Rating: 5)
I was given a time frame and the technician (Vincent) was right on time. He was extremely pleasant and explained ALL pricing options to me and waited while I discussed it with my partner. I didnt feel rushed in any way and he informed me of every step he was taking to remedy the issue. The job didnt take too long and I wasnt inconvenienced at all. I will definitely recommend to everyone I know. If possible enlist Vincent to help train people on courtesy, patience, personability and superb professionalism. Having him be who he is helped lessen the shock of the price (its our first major home repair moving from NYC) -
Review 94 (2024-01-11 - Rating: 5)
Thomas from Roto Rooter was timely, efficient, knowledgeable, and friendly. He made sure to advise me and not just sell me. Would definitely recommend using. -
Review 95 (2023-09-01 - Rating: 5)
I had an extremely clogged kitchen sink drain and Jon Everett was amazing!! He was thorough efficient and patient, clean and professional too. Jon explained everything and was very personable. -
Review 96 (2023-12-14 - Rating: 5)
Josh B. was scheduled to help unclog a kitchen sink. He was incredibly knowledgable and inspected all waste lines before snaking the kitchen waste line. He stuck his head into a crawl space to confirm that his snaking was getting blocked by a 90-degree elbow and he didnāt want to force the effort and rupture the pipe. In this look he also found that my copper supply lines were leaking. Given the winter season and the impending cold. It was a critical find and now I can have a plumber fix both issues. Thank you Josh for being so thorough!! -
Review 97 (2024-01-11 - Rating: 5)
Steve was very knowledgeable and helpful. He went above and beyond to diagnose the problems with my drains and propose the best solutions. I would definitely contact them again because of my experience with Steve. -
Review 98 (2023-06-30 - Rating: 5)
Edward was terrific. Cleaned out two totally clogged bathroom sinks efficiently and effectively. He is an experienced professional who also has a good sense of humor. He also cleaned up the area before he left. We highly recommend this gentleman and Roto-Rooter! -
Review 99 (2023-12-23 - Rating: 5)
Imagine this its the week of christmas and youre hosting the family. You go to shower before running a couple errands and all of the sudden your whole floor is flooded. I didnāt know what to do and didnāt have the time to go figure this thing out so called the great folks at Roto-Rooter. They were here so I quickly and made my problems disapper at a good price. I canāt say enough good things about Emre and the rest of the Roto-Rooter guys. 10/10 recommend, Christmas is saved. -
Review 100 (2024-01-11 - Rating: 5)
Josh was great. He was friendly and went into detail on everything he was doing. He even gave me some tips on how to maintain the drain. -
Review 101 (2023-12-31 - Rating: 5)
We highly recommend Chad who assisted us with a main line clog in our basement. His friendly demeanor, professionalism, and quick resolution left us impressed and satisfied. -
Review 102 (2023-12-27 - Rating: 5)
Franklin was great. He fixed one problem quickly, and was gracious when the other problem wasnt a real problem. I would definitely want him to the job should another issue arise. -
Review 103 (2023-12-23 - Rating: 5)
Had a really calm, easy experience with Emre Ozdemir after a basement flooding event. Everything was done within a couple days with as minimal as possible hassle considering the circumstances. I would use them again. -
Review 104 (2023-12-14 - Rating: 5)
Dave, Steve and Jimmy were all great. Thoroughly explained problem and remedy including costs ahead of time. Left outside repair area better than they found it. Extremely satisfied! -
Review 105 (2022-04-25 - Rating: 5)
Thomas was EXCEPTIONAL ! He arrived on time and was social while being extremely professional. Thomas was attentive when we explained what our issue was and was able to easily diagnose the problem (leaking/corroded shut off valves in the kitchen) while explaining the solution. He was honest and clear about the service to be provided and did not waste any time. The job was completed EVEN BETTER than what we expected and Thomas even took the time to adjust our faucet and correct the water pressure issue. His professionalism and expertise were A+ and we would 100% use him again for any plumbing needs! -
Review 106 (2024-01-14 - Rating: 5)
Juan was a great at his job talked me through what he was doing the whole time. Keep everything neat and clean. I will be ask for Juan the next time I need work done. -
Review 107 (2023-12-22 - Rating: 5)
Emre is a great guy he really knows his work. He really answer all out questions and concerns. Thanks I will definitely call on him. -
Review 108 (2023-12-27 - Rating: 5)
Mike tech number 904 was awesome! Was at my home within 1 hour and fixed the issue! He was also pleasant! -
Review 109 (2023-12-28 - Rating: 5)
After my call to Roto Rooter, Franklin came to my house next morning, diagnosed and fixed my problem quickly and competently. Not cheap but a job well done. -
Review 110 (2023-10-11 - Rating: 5)
Called Roto Rooter and they sent Kyle out to diagnose and resolve my issue. Overall a very pleasant experience. I will not hesitate to call again in the future. -
Review 111 (2023-12-22 - Rating: 5)
The job was professional done very thanks to Emre Ozdemir. He answered all my questions and went above & beyond his expertise. Thank you for all your hard work Emre. Highly recommend this company. -
Review 112 (2023-12-11 - Rating: 5)
Fernando Deliveira (Water Restoration Specialist) was at my residence in a flash. His arrival time, professionalism and explanation of his services was impeccable. We are very pleased with working with Fernando!! -
Review 113 (2024-01-07 - Rating: 5)
Amazing service. Mike came and did an amazing job helping us to clean an intense septic issue. Highly recommend his good service. Thank you! -
Review 114 (2023-06-08 - Rating: 5)
I called in with two problems: an outdoor pipe that was leaking inside, and a problem with a tub faucet and shower. A technician (Alan!) was able to come out within an hour and fixed both things. He explained exactly what was wrong, and offered options. We also discussed some additional projects that I may consider for the future. He was professional, friendly and efficient - I couldnāt believe how quickly everything was fixed! -
Review 115 (2022-06-20 - Rating: 5)
Marlon was fenomenal wow! I couldnāt have asked for a better person to come he took his time in explaining to me what needed to be done so if it happened again I could handle it my own! Who even dose that anymore ? Customer service was top of the charts teaching your customers to better themselves not just trying to work their wallets! I was totally taken by surprise it was extremely refreshing to have an active conversation and educational conversation to better myself as a home owner ! Thank you Marlon! -
Review 116 (2022-07-21 - Rating: 5)
Plumbing overflowed into my downstairs hallway, kitchen and finished basement. Roto-Rooter was here the next day and was great every step of the way. They were always courteous and timely.Everything was completed to a high standard from what I could tell and their entire staff was friendly, helpful, and willing to go above and beyond for my family.Thank you for everything and would definitely recommend RR ! -
Review 117 (2023-12-13 - Rating: 5)
Raymond Technician gave an Outstanding Quality Plumbing Services. He was very professional and knowledgeable. His communication was very effective. -
Review 118 (2023-01-08 - Rating: 5)
My plumber was excellent. He did a great job and was kind, courteous and funny and worked hard for the time he was here. He actually did the quote and I was very unpressed but HIM that even though there were cheaper plumbers I decided to go with E at Roto-rooter! -
Review 119 (2023-12-23 - Rating: 5)
They were great! My basement flooded on a Sunday evening and they were the only company I found who was willing to come out and take a look. They went above and beyond to help me. -
Review 120 (2023-12-09 - Rating: 5)
We had a bad install of a washing machine from Home Depot, who caused a clog in our mainline. Miguel, the technician, quickly determined the problem and cleared the line. Our new washing machine now properly drains. -
Review 121 (2020-05-20 - Rating: 5)
A+++++++++++++++I made my appointment online which was super easy and efficient. Appointment window was from 4pm-8pm. Was notified 45 minutes prior by dispatch that Franklin Trujillo was in route to me. He arrived at 6:30, assessed the issue and got right to work.Franklin was EXTREMELY professional, knowledgeable, kind and DEDICATED. He went WAY above and beyond the call of duty. My main line backup was very deep and tough to get and Franklin would not quit until the job was done right. He explained everything to me and even taught me some things I had no idea about. Could not be more satisfied.Pricing was more then fair and most importantly the job was completed to the letter. Would definitely recommend and use again!!!!! Thank you Roto Rooter for employing amazing people like Franklin Trujillo. Quality recognizes quality!!! -
Review 122 (2023-12-22 - Rating: 5)
Emre was extremely helpful. He was easy to reach, professional, knowledgeable, and friendly. I would definitely recommend this company and especially Emre. -
Review 123 (2024-01-11 - Rating: 5)
Excellent work done. Darley explained every step fixing our sewer pipes. Very profesional knowing what was doing. I will recommend them. Thanks -
Review 124 (2023-12-22 - Rating: 5)
Emre is great. I have not met a better young man like him. He will definitely do great things in life. If I could give 6 stars I would. -
Review 125 (2024-01-05 - Rating: 5)
Scott did an amazing job. He provided a fast and professional service! I highly recommend Roto-Rooter. -
Review 126 (2023-12-20 - Rating: 5)
Fernando was absolutely great. He listened and really took everything said to get us exactly what we wanted. Could not be happier with the results. -
Review 127 (2023-12-23 - Rating: 5)
Mike was very professional and knowledgable. He explained everything and offer sound advice. I would recommend Mike and Roto Rooter for a professional job. -
Review 128 (2024-01-15 - Rating: 5)
Technician was polite, well informed, and completed the job in record time. I will definitely use services again! Thank you Stalyn *the super PLUMMBER!* -
Review 129 (2024-01-06 - Rating: 5)
What can I say, in a horrible situation Tim was a bright light. Very informative, understanding and compassionate. He made a very stressful situation easy. Thank you Tim. -
Review 130 (2023-12-20 - Rating: 5)
Fernandoās energy was truly remarkable, and his professionalism was outstanding. I will definitely recommend him to people I know! -
Review 131 (2020-06-25 - Rating: 5)
I was very happy and surprised at the super response of the staff taking my information. very courteous. in attending my request at having. some available within the time stated.I must say also that the plumber that came. sorry I dont remember his name but he had a very friendly personality yet very professional. He knew exactly What he had too do after he made an inspection. of the test at hand , He was very. knowledgeable. and capable of. the task at hand .My three year old grandson said too me and I Kyoto.Mum He is a very good man ,He came and help us I like him. he is nice Thank The Plumber for us and. well done Thank you God Bless your company -
Review 132 (2023-12-28 - Rating: 5)
Plumber was very professional and thorough. He explained what he was doing, and was effective in correcting the issues. I would definitely use him again -
Review 133 (2021-11-05 - Rating: 5)
When my sewer line backed up into my basement utility sink I freaked out! It was a stinky situation! I called RotoRooter and Shirley, the friendly person who took my call, reassured me that they would take care of me. She sent Orlando the same day and even called me to give me an update on when to expect him and then texted me 30 min before he arrived.Orlando was amazing! He was completely efficient, professional and explained everything he was doing. More than this, he was super friendly and nice! It was a pleasure to meet Orlando who is like a super hero as far as Iām concerned! He gracefully tackled the disgusting job and got everything flowing properly once again in no time! He was 10 out of 10! -
Review 134 (2023-06-12 - Rating: 5)
Steve showed up and was effective at figuring out the problem with our clogged toilets almost immediately. I had been worrying all morning and I shouldāve just called them right away. Very polite and would use them again! -
Review 135 (2016-01-07 - Rating: 5)
Matt did a great job after the long holiday on short notice. He called before he arrived and was prompt. He cleared a toilet clog caused by a cleaning device that got stuck in the track. This job could have cost quite a bit more, but due to his quick thinking and experienced approach he saved me close to $300.00. I appreciate his professionalism and focus on service. Great job. Great service. Great employee. -
Review 136 (2023-12-27 - Rating: 5)
I really had a good experience with Emre this morning he got me feel like becoming one of the Roro rooter employee cause the way he was doing the job -
Review 137 (2023-12-22 - Rating: 5)
The very helpful and knowledgeable staff were able to help me out quickly, and handled a lot of insurance work on my behalf aswell. Thanks to Fernando and Christian, make sure to ask for them! -
Review 138 (2024-01-13 - Rating: 5)
They did a wonderful job. I had my sump pump replaced and Deshaun was very knowledgeable and helpful throughout the whole process. -
Review 139 (2021-11-09 - Rating: 5)
Wow...I am completely satisfied with the results I received..& how quickly I got a technician to come to my home!! I was also amazed & very happy at thelevel of Thoroughness by Neil the technician!!He was tremendous, he was professional& extremely thorough!! He went above and beyond ,to make sure that it was right & I was satisfied, before he Left..If every one performed their job/ craft like Neil our world would b a less stressful place for Us as consumers /customers!Thank you very much Roto Rooter!!Also thank you for collecting food for our fellow neighbors in need!!All companies should conduct themselves in the same manor !!Thanks again -
Review 140 (2023-12-11 - Rating: 5)
Charles was professional courteous and knowledgeable. He answered our questions and explained what he would do and what the problem could be. I would totally recommend him again and again!! -
Review 141 (2024-01-02 - Rating: 5)
Chad was punctual, professional, understanding and explained everything he was doing as well as what to expect. His work was efficient and well done. -
Review 142 (2022-05-24 - Rating: 5)
Our technician John was through in his diagnosis of our issue. Left the house as neat as when he arrived. Highly recommend RR! When your toilets go down itās no joke and you want if fixed correctly ASAP call RR! -
Review 143 (2016-03-27 - Rating: 5)
The service from Roto-Router was quick and efficient. The technician Orlando (#689) who was sent to my home was friendly and knowledgeable, and unlike many other services I have used, he showed up well within the scheduled time frame that I was given. Although the cost of the service seemed a little more than I had expected, the service was completed with the utmost professionalism and I am very happy with the result. -
Review 144 (2023-12-22 - Rating: 5)
Emre is the best ..I had the best experience with Emre. He was so helpful ,so nice. Answered all my question ,I will definitely be using him again !!! -
Review 145 (2023-12-27 - Rating: 5)
Quick and friendly service! Dazhaun was able to clear my clogged drain quickly and cleanly. Definitely will use Roto rooter in the future! -
Review 146 (2018-08-23 - Rating: 5)
The technician was the most professional person everThe knowledge he had and the recommendations he made on our grinding pump were on point. He went to a location 2 hours away to pick up the equipment we needed to fix our sump pump and came back same day to install it, to make we could have our water working same day. I cannot find a better world to describe them than superb and amazing service. Thank you Peter. -
Review 147 (2019-10-13 - Rating: 5)
The office staff stayed in touch with me via phone regarding the timeline of the technician which was very helpful since I wasnt home for most of the day. The technician was excellent and very knowledgeable. He was sympathetic to our situation and was extremely helpful. I was very impressed with the kind of service he provided. I would use Roto-Rooter again if I have another plumbing issue. -
Review 148 (2019-12-22 - Rating: 5)
They were great! As brand new homeowners the last thing we were expecting was plumbing issues on our first full day in the house. The tech was able to quickly identify the issue and resolve it before it became a much bigger problem. Highly recommend the responsiveness and knowledge!! -
Review 149 (2022-12-05 - Rating: 5)
Very pleased with this company. When the pipe leading to my septic tank started leaking around 8 p.m., I called a half dozen companies that claimed to offer 24/7 services and this company was the only one that agreed to send someone out the same night. They removed a clog from the pipe that night and came back the next day to clean the water off the basement floor. This company truly does work 24/7! -
Review 150 (2022-05-20 - Rating: 4)
Plumber showed up on time for the initial diagnosis. It was a Saturday afternoon yet he spent the proper time and effort (our home was built in the 1930ās, no repair is EASY) to find the problem. Made an appointment for 2days later to finish the job. Showed up on time, got the job done in 1 full day, cleaned up all the mess. Juan was very personable and professional. It was a bit pricey but not ridiculous. -
Review 151 (2024-01-05 - Rating: 5)
Very detailed and informative of the problem at hand. Communicated very well with me and my wife. Appreciated all the effort he put in to getting my pipe repaired in a timely fashion. -
Review 152 (2020-05-29 - Rating: 5)
Anthony was so good. He was professional. He provided us with tips & suggestions. He was patient with our concerns & questions. He has great personality. I am a first time home owner & thereās a big drain in my backyard that they city has no idea about. He provided us with useful information about the maintenance of the drain with the surrounding trees. He also explained to us how his equipment worked to clean out the drain. I seen how the dirt looked before he started and after he was finished & it was such a big difference. -
Review 153 (2022-05-26 - Rating: 5)
Thomas was extremely professional, polite, nice and outgoing. He was upfront with costs and did a great job fixing our toilet. He was also chatty and friendly and made the experience very pleasant! -
Review 154 (2022-06-14 - Rating: 5)
Charles was on time and professional! We had a clog about 50 feet down the drain line that was causing the kitchen sink to back up. We called Roto Rooter and Charles was here the next morning and was a pleasure to deal with. He did an awesome job cleaned up after himself and the drain is good as new!Would use again if needed! -
Review 155 (2024-12-10 - Rating: 5)
Great customer service. Polite technician/ plumber -
Review 156 (2016-07-07 - Rating: 5)
Called Roto-Rooter this morning because we had a overflow from our washing machine discharge line last night. They set me up with a 2 hour appointment window that fit my schedule, arrived on time, and got the line cleared and cleaned in under an hour. Very happy with the entire process! This is the second time we have used them and both times the level of service has been pure perfection. -
Review 157 (2016-01-21 - Rating: 5)
They were slightly earlier than on time and were completely professional. The gentleman that was sent to our home was Franklin. He really seemed to know what he was doing and was very personable and professional. He had to deliver some bad news to us, but my husband and I truly believe he was completely forthright and honest. We would definitely recommend Rotorooter, and Franklin specifically! -
Review 158 (2021-03-24 - Rating: 5)
Iām writing this because Marlon was such a great technician who fixed my problem immediately. He also stayed extra to make sure that the leak was truly finished, which was surprising but something I greatly appreciated because the first time another technician came to fix an issue with my garbage disposal, the technician didnāt properly secure a pipe which caused the leak. Marlon came on a call where he has to fix an issue caused by another technician. Besides being incredibly professional and good at his job heās also very friendly and a good conversationalist. The leak is now gone, and Iām willing to call this business again because of Marlon. -
Review 159 (2023-12-29 - Rating: 5)
Had a late night plumbing emergency. Called and they sent someone out within the hour. Chad was friendly, respectful and informative. Highly recommend! -
Review 160 (2018-01-31 - Rating: 5)
I recently had a main line clog and used roto rooter for the first time. Within 2 hours I had a team of professional guys who made me feel comfortable and explained everything. Terry expertly and patiently unclogged the line and Fernando took care of everything I needed for restoration and mitigation to start getting my home back together. In the mist of a horrible experience, this team did all they could to make it easier. I would recommend them highly. Thanks guys!! -
Review 161 (2019-01-14 - Rating: 5)
Fantastic service and experience with backed up drain further down pipe line. Technician, Orlando, came out and fixed the problem so quickly - it was fantastic. Best of all was Orlando. He was courteous, friendly, and explained everything to me that he was doing, as well as what the issue was once it was fixed. He also made sure the problem was solved before charging me and leaving. I couldnt have asked for better, same-day service or a better person to solve the problem!! -
Review 162 (2016-10-12 - Rating: 5)
I had a sewer back up in the house and called Rotor-Rooter. They arrived very quickly and were professional. I needed to have subsequent work done to the external sewer pipes, and throughout the process each person I worked with, from customer service, to the bulldozer operator, to the manager, to the technicians, all went out of their way to provide an excellent quality of service. I was very satisfied with the project. -
Review 163 (2023-12-29 - Rating: 5)
Franklin did an excellent job. He patiently explained all the work that needed to be done before he did it and completed it promptly. -
Review 164 (2023-12-26 - Rating: 5)
Excellent service! Ezequias gave a 110%! We really appreciate his work ethic! I will recommend your company! -
Review 165 (2022-11-27 - Rating: 5)
Although there was a communication issue with the company itself in the sense that a technician wasnāt dispatched until a day after they were supposed to, the technician that came out, Thomas, was EXCELLENT. Incredibly knowledgeable and helped me understand what was going on with my system and was able to resolve the situation. -
Review 166 (2019-10-19 - Rating: 4)
I am happy with the work they do, I have used them 3 times over the last month for different work and Luis is extremely friendly and professional. I would recommend that you buy any parts yourself and have them install them versus them sourcing the parts. On the most recent job 30 feet of copper pipe plus 12 ball valves cost $1573 in parts. I have no problem with paying some uplift in parts cost but this seems excessive. -
Review 167 (2016-04-01 - Rating: 4)
From the initial call the employees for Roto-Rooter were courteous and professional. Technician came in a timely manner with a phone call before they arrived. The technician, David, was professional, courteous and polite at all times. He did an excellent job clearing my clogged kitchen sink. Very pleased with the service. -
Review 168 (2017-10-14 - Rating: 5)
We found that the service was quick and efficient. Orlando was great and explained what he was going to do. He was very competent and got the job done easily. Nice to know that Rotooter has hired someone so professional! -
Review 169 (2015-10-12 - Rating: 5)
The drain in my laundry room was completely clogged and it took a long time for the technician to unclogged it but he did it and now its working perfectly. The technicians name is Orlando and Im very satisfied with his work. Hes very friendly and always had a positive attitude. Thank you!! -
Review 170 (2018-04-16 - Rating: 5)
Sean was excellent. Called at 9pm on a Sunday he was at my home by 10:15 and finished by 12:30. Great work, very professional and problem solved. Even got a six month warranty on work. Wasnāt expecting that. Thanks RotoRooter. -
Review 171 (2016-05-18 - Rating: 5)
Excellent service, he arrived on time and was professional, put plastic booties on his shoes before he came in and very knowledgeable about my problem. He fixed it and did a great job, will definitely call Roto-Rooter again. Thanks for making everything work properly again! -
Review 172 (2023-12-30 - Rating: 5)
Franklin was great professional, knowledgeable, very patient. I would definitely recommend him to my friends and family. -
Review 173 (2020-11-04 - Rating: 5)
They were very courteous and observed all Covid safety precautions. They explained what they were going to do, told me the price, did it quickly and efficiently and took payment. An altogether excellent experience. My only complaint is that it was pretty pricy. $530 for what took about 15 minutes seems high. The $60 discount coupon helped, but I might sometimes think twice about calling, unless it was a real emergency, because of the cost. But they did a great job. -
Review 174 (2023-12-08 - Rating: 5)
Steve was very professional, and very helpful. He clearly explained my options and helped me to figure out what the next steps would be to get my issue resolved. -
Review 175 (2018-01-27 - Rating: 5)
I applaud your efficiency and great customer service. Called in AM and customer reps kept me up to the minute informed, technician from Bridgeport - Orlando #689 appeared in time frame predicted. He was pleasant, professional and able to alleviate the problem very quickly. Thanks for great service and people! -
Review 176 (2022-03-09 - Rating: 5)
Ran into garbage disposal issues late night and requested someone to come out for the next day. The plumber was actually early which was amazing, and was able to tell me the problem right away. Installed my new garbage disposal, and it fixed our leaking problem as well! Very satisfied, wish I knew who the plumber was so I can give him praise! -
Review 177 (2023-12-22 - Rating: 5)
Emre ozdemir was so great he help us with are needs he is the best!!! When I need work he will be the one I am calling great guy. -
Review 178 (2024-01-11 - Rating: 5)
Darley from roto rooter was wonderful. He check all source of the problem and show me how to spot the problem for the future. I recommend them for anything. -
Review 179 (2023-12-22 - Rating: 5)
Extremely friendly and helpful able to answer all my questions effectively and efficiently and always willing to provide the help needed Emre Ozdemir was who I spoke with and he was amazing highly recommend asking for him -
Review 180 (2015-12-11 - Rating: 5)
What a great experience! Weve been having drainage issues with our waste line and our service tech - Shawn, was fantastic. He really worked hard to solve the problem even taking the time to show exactly what was causing it using camera and display. Shawn cleaned up and even closed my cellar doors and gate on his way out to make sure my pugs didnt get out. I highly recommend Shawn and Roto-Rooter for your plumbing needs. -
Review 181 (2020-06-15 - Rating: 5)
Terry did a great job, he is diligent hardworking gay, smile, and nice for respect, although he has no good equipment to do the work. He worked for 4 hours and made great efforts to find out the main issue of our main sewer line but tried very hard to get the water through yo get time for us to use the water in the house. The prince is about $470. -
Review 182 (2021-08-04 - Rating: 5)
Called four other plumbers who all blew me off multiple times. Was skeptical of using a big national brand, but their response time, scheduling and quality of their work was great. Anthony Smith was our assigned plumber and he was friendly and professional, got the job done! -
Review 183 (2024-01-11 - Rating: 5)
William and Marcus were highly professional,. The team tackled a difficult flooding issue and provided the best possible solution.