Roscoe Brown Heating, Cooling, and Plumbing

Photo of Roscoe Brown Heating, Cooling, and Plumbing

Located in Murfreesboro, Tennessee

Address: 959 N Thompson Ln, Murfreesboro, TN 37129, United States

Phone: +1 615-203-3874

Rating: 4.8

Services

  • Online estimates
  • On-site services
  • Repair services

Categories

  • Plumber
  • Air conditioning contractor
  • Air conditioning repair service
  • Furnace repair service
  • Electric generator shop
  • Heating contractor
  • HVAC contractor

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-12-30 - Rating: 5)

    We discovered later at night that our water heater had gone out so we left a request online for assistance. We honestly did not expect a call for non emergency issues after hours but within 15-20 minutes we had a phone call and they sent someone out to take a look. Matthew was so wonderful to come out after hours and he discovered our tank had ruptured. The next morning we had a call that a technician would be out soon to replace the tank. David was very kind and professional and was able to get our old tank replaced within a couple of hours! The price was much better than we had anticipated too which was nice at the end of the year. Highly recommend Roscoe Brown for quick, efficient and reliable service!!!

  • Review 2 (2024-05-01 - Rating: 5)

    When my 14 year old packaged unit went out, they quickly came out to diagnose. The technician showed me the issue and we discussed the cost to repair. That discussion made my decision to replace with a new unit very easy. They had a new high efficiency unit at my house the next day. Installation went great! The technicians were very knowledgeable & friendly and explained the features and how to operate the new system & thermostats. I highly recommend Roscoe Brown to anyone!

  • Review 3 (2024-10-30 - Rating: 5)

    I am so glad I changed to this company. Everyone I have talked to/worked with has been so friendly and helpful. They came out same day (as a new customer!) when my heat went out. Thoroughly and clearly explained the issues and options. Got my new HVAC units installed the next business day for a reasonable price. A small issue came up a few days later and they again came out same day and resolved it quickly. Very happy with the service and have started a maintenance program with them. What a great team!

  • Review 4 (2024-12-26 - Rating: 5)

    William Gragg was the Plumbing Service Technician who responded to my service request. He was extremely courteous from start to finish and very patient in response to my many questions. He also took some time to explain ways and options to perform preventive maintenance and other ways to keep my plumbing running smoothly and avoid emergency situations.

  • Review 5 (2024-12-13 - Rating: 5)

    A new heating unit was installed at our home in Smyrna by Roscoe Brown with Saul as the lead technician. His knowledge and work ethic were outstanding. The job was completed in one day even with a new trunk line and carpentry work needed to add an additional return. Top notch work. We recommend Roscoe Brown when asked by friends for plumbing, HVAC, etc.

  • Review 6 (2024-11-18 - Rating: 5)

    I had my annual plumbing service today performed by Jacob. Excellent service provided. He was kind, courteous, and professional. He answered all my questions and explained prior to the service all aspects of my home plumbing service that was provided. He offered a follow up free estimate for additional water treatment for my entire home. He issued a receipt upon completion. I highly recommend Roscoe Brown. Job well done. Thank you.

  • Review 7 (2024-10-11 - Rating: 5)

    I have been using Roscoe Brown for many years and I have never had a bad experience with these wonderful people. I recently had to replace my HVAC unit and the installation was great. The men who came out were very knowledgeable and polite and the new unit is doing a great job. As always, thank you Roscoe Brown for being such competent but friendly people!

  • Review 8 (2024-08-30 - Rating: 5)

    Troy, Keith, Dalton, and Saul came out and promptly and precisely installed my new house generator backup (26kw). Outstanding crew, great work, I love this company!

  • Review 9 (2024-08-07 - Rating: 5)

    I just want to say, Thank you!!!, Rosco Brown!! Nathan came out yesterday and turned the air back on at me house. He was very informative and gave me details that will help my unit run longer. We talked a bit, and I explained to him that I formerly did business with a company that said they would shield my home, but I was disappointed by one of the contractors they sent out. So, from now on, any time I need help I call Roscoe Brown. I have also recommended you to my family when they needed help. Nathan and everybody that I have dealt with at Roscoe Brown have been the best when it comes to customer service.Please keep up the good work!!!Al

  • Review 10 (2024-08-07 - Rating: 5)

    My name is actually Diane Stacy now sometimes known as Glenda Stacy for the Roscoe Brown people but to you the consumer I will say this is one of the best companies ever in the whole wide world to deal with. I just had a commode repair and it was excellent, the service technicians name is Cole. He was thorough wonderful checked on some other things for me told me that my hot water heater was not encode and potentially dangerous not really, but it needed some other things done to it. We talked about my water pressure being low and what we could do about that he is excellent and Roscoe Brown is excellent as well.

  • Review 11 (2024-11-19 - Rating: 5)

    Nathan gave excellent advice and service. Sean installed our new unit perfectly. Kevin Reed sold and scheduled our install before the cold weather hit. He expedited our install for our comfort.

  • Review 12 (2024-10-16 - Rating: 5)

    We had our winter maintenance today and had the pleasure of meeting Ben. He arrived on time and went right to work. He was very thorough and kept us informed as he worked. He found an issue that was quickly resolved with a new capacitor for one of our units. He installed new filters for us and even put up with our barking dog. Its service like this that keeps us coming back to Roscoe Brown. Thank you Ben!

  • Review 13 (2024-07-30 - Rating: 5)

    I have been using Roscoe Brown for over 18 years and they never let me down no matter who shows up and they NEVER make me feel pressured to get anything I dont want. I decided to have a split unit installed today and it turned out better than I ever could have hoped for. Chris and his team were super polite and explained every step of the way to make sure I got what I wanted. They did an excellent job and went above and beyond. Will always recommend these wonderful workers.

  • Review 14 (2024-10-15 - Rating: 5)

    Our AC unit wasnt blowing out any air so we called Roscoe Brown.. Nathan explained that we needed a new blower motor and was able to replace it immediately...He showed me the very dirty blower wheel and did a great job on cleaning it. Nathan was very polite, knowledgeable and professional.

  • Review 15 (2024-10-04 - Rating: 5)

    I cant say enough good things about Roscoe Brown and their employees. They take the time to do things right, great communication and if they dont know something then they take the time to find out. Weve have been using them since we moved here in July 2022, had an AC/Furnace replaced this year, we have our summer and winter maintenance with them and we are very please. Keith and Ryan they do amazing jobs.

  • Review 16 (2024-09-01 - Rating: 5)

    Today was our first time using Roscoe Brown, and it was probably the best HVAC repair experience we could have asked for. From the very first call to get the service scheduled, I knew we made the right choice. Our tech Ryan Mullins was incredibly knowledgeable and found more wrong with our unit than we even realized, but still got us up and running quickly and efficiently for a good price. Definitely calling again when the next home repair is needed.

  • Review 17 (2024-09-17 - Rating: 5)

    I received a call last week that it was time to schedule maintenance on my plumbing and water heater. I went ahead and also scheduled winter maintenance on my two heating units. It was my first time getting my plumbing done, and I didnt know what to expect. The tech explained everything and was very knowledgeable. Fifteen minutes after the plumber left, the other team called and showed up. They were also very knowledgeable about my units and servicing them for the winter. Roscoe Brown has great people working for them, even down to their in-office people calling and setting appointments.

  • Review 18 (2024-09-06 - Rating: 5)

    I had a shower drain clogged cleaned out by another plumbing company less than 24 hours ago. That drain cleaning pushed the clog into the main line. I called the other company they could not get someone scheduled until Saturday. This is after I explained that my bathrooms were unusable due to the clog. So I called Roscoe brown and they sent Dylan Eady out. He is a wonderful person. He got the main line cleared. And my plumbing is good working order. Thank you Dylan and thank you Roscoe brown for hiring technicians like Dylan. This customer is Happy with Roscoe Brown not the other company. I will be using Roscoe Brown from here on out.

  • Review 19 (2023-09-20 - Rating: 5)

    Very pleased with their service from the communication time frame , to the diagnostic, to the installation of our new unit.Very knowledgeable staff and gave me the peace of mind to what was needed, time frame of installation and the most important- cost. They options I had to payments. Overall the experience of our home we just purchased needs to a brand name AC unit.

  • Review 20 (2024-08-15 - Rating: 5)

    Great service today from Roscoe Brown! Troy scheduled me in my area the minute I called John on the main line. Dalton and Keith arrived quickly and knowledgeably. They had great suggestions to move me to a smart thermostat and to help me stay cost efficient. Thanks so much to you all!

  • Review 21 (2024-07-15 - Rating: 5)

    Weve used Roscoe Brown for the past 35 years and have experienced nothing but professionalism with every service. Our most recent seasonal inspection was performed by Spencer who was most polite and thorough in his role. I appreciate their attention to details such as a courtesy call before arriving and wearing protection over their shoes before entering our home. We highly recommend Roscoe Brown to anyone wanting an honest and local business built on customer service.

  • Review 22 (2024-10-29 - Rating: 5)

    Most professional and efficient HVAC and plumbing services Ive every received. From initial call , service tech (just a few hours after my call), sales rep and installation team, everyone was courteous, professional and punctual. Install team worked for 10 hours straight (until 8 p.m.) to complete job in one day. Best experience ever. Thanks to everyone involved in providing this service.

  • Review 23 (2024-11-19 - Rating: 5)

    Jacob and Felipe did a great job today with our maintenance call and will the installation of new faucet. Thank you for always sending top notch professionals to complete the work needed.

  • Review 24 (2023-11-17 - Rating: 5)

    I am so impressed with this company! William Grogg came out to check a leak and told me exactly what was going on and what needed to be done. He gave me a quote for what it was going to be and was very helpful and easy to talk to.When he came out and did the repairs he did a wonderful job and cleaned up when he was finished! He was very kind and polite! I highly recommend him and this company for any of your plumbing needs.Pictures is before and after :)

  • Review 25 (2023-12-15 - Rating: 5)

    The team RoscoeBrown sent are⭐️ ⭐️ ⭐️ ⭐️⭐️TradesmenSaul Romero, Lead Installer, Sean Maynard, HVAC Residential Lead Installer, Christina Brown & Charles Stern, are one of the best group of men I’ve had the pleasure of working with recently,They installed a complete new HVAC unit in my condo in 6 hours, Air Handler interior and compressor exterior.I have worked in the Trades all my life 48 years and you can tell in just a few minutes who your working with.These men know their Trade,Fast, Efficient, Knowledgeable, Prepared for the task at hand, Communicated what they were doing clearly and precisely, High quality of workmanship PROFESSIONAL from start to finish.Highly RecommendedThank You,Kurt Horvath

  • Review 26 (2024-07-23 - Rating: 5)

    Today we had our scheduled maintenance service and Spencer took great care of us. He was very polite and prompt! We greatly value Roscoe Brown and all of their team that continues to keep our home comfortable!!

  • Review 27 (2024-07-24 - Rating: 5)

    We use them for regular maintenance/inspection of our home HVAC and plumbing and have been very pleased with their service. Our recent plumbing tech was Jesse. He was friendly and professional. He explained everything clearly and provided some great recommendations to keep things running smoothly in the future. Top notch service!

  • Review 28 (2024-11-06 - Rating: 5)

    Our technician Jesse Houser was excellent. Jesse was very professional and took time to explain the options Roscoe Brown offers. We use this company for all our HVAC and plumbing needs.

  • Review 29 (2024-07-16 - Rating: 5)

    Returned from a vacation Saturday night on a 90+ degree day only to awake the following morning with no A/C. After church, I began searching for someone who would make an emergency call on a Sunday in 99 degree heat. When I looked at Roscoe Browns website and saw 24/7, I gave them a call. WOW! What service! I forget the name of the person who took my initial call but she was very polite and efficient. And I talked to another lady who was equally helpful. They told me a technician would call 30 minutes before arriving. I told them I had spam-blocking on my phone and would need them to leave a voice-mail. A lady named Susan checked in with me and assured me that they would make it work. She later called to let me know that the technician was on the way from Nashville. Nathan arrived as scheduled and promptly analyzed the problem as a capacitor. He also did a safety check on my entire system and made recommendations. He explained everything in detail, allowed me to watch him work, and quickly had cool air flowing in my house once again. He also told me to give them a call the following day if anything was amiss since it would take several hours for the house to cool down 15-20 degrees. Thank you Roscoe Brown for such caring employees! I know who to call for future service!

  • Review 30 (2024-11-05 - Rating: 5)

    Thank you, Roscoe Brown for sending Ben Fraser to service my unit today. He was very detailed and thorough. He made a point to make sure I understood everything concerning my service today. He is very thoughtful and kind. Please thank Ben for me. Regina Jordan

  • Review 31 (2024-07-18 - Rating: 5)

    I finally had to purchase a new HVAC unit. Jonathan and his assistant ( I didnt get his name) arrived this morning and installed it. They were very friendly and got on with the job efficiently. I really appreciate their work. Ive used Roscoe Brown for a long time and have always been happy with the service and the people. 2 others that I want to thank are Seth, who was my service technician, (super nice and knowledgable) and Gunner who worked with me on picking out the best replacement unit. Gunner also put a window unit in the bedroom until the new unit could be installed, (a life saver!).Thanks Jonathan, Im so glad to have my AC back on!

  • Review 32 (2025-01-01 - Rating: 5)

    Just recently had to replace my HVAC units and once agin reached out to Roscoe Brown. I worked with Kevin their Heating & Cooling specialist and within 48 hours they had installed two Carrier units. The teams that did the install were second to none. Would highly recomend Mabry and Roscoe Brown Heating,cooling and Plumbing There is a reason they are number one in the Murfreesboro area.

  • Review 33 (2024-07-12 - Rating: 5)

    We just had our 6 month service and Rachel the technician was very polite and respectful. She kept us informed as to what she was doing and did a fantastic job. Rachel was very neat and cleaned up what she was finished. We would recommend Roscoe Brown and Rachel to our friends and family. Thanks Rachel for a job well done.

  • Review 34 (2024-07-17 - Rating: 5)

    Roscoe Brown was quick to help us with an air conditioner issue in which our air conditioner went out during one of the hottest days of July. Ryan MacDonald came to our rescue that morning and did a superb job diagnosing the problem and fixing our HVAC. He returned that evening to check on the HVAC. Such a nice man! Ryan was personable, patient, and professional. We appreciate all he did for us. We highly recommend Ryan MacDonald for his excellent work, Roscoe Brown, and the kind, courteous office staff.

  • Review 35 (2024-09-01 - Rating: 5)

    I am so thankful for Nathans help and expertise today! I called late afternoon on Saturday and Nathan came first thing the next day. He was able to find the issue quickly and get everything resolved. Our air was working again before he left. He was very professional and informative. I would definitely recommend them!

  • Review 36 (2024-07-05 - Rating: 5)

    Call Rosco Brown to replace a 21 year old AC Heat package Kevin came out Saturday and explained what would be involved. He had the quote for me with an installation day. I contacted him on Sunday and he responded in a timely manner. They installed a new Carrier system Thursday morning as I was told. Installation looks great very clean. I am an Electrical Contractor that has seen many installations and I can’t say anything bad about the service I received.

  • Review 37 (2024-10-30 - Rating: 5)

    Roscoe Browns is Fantastic! The office got back to me extremely quick, Cole came out and provided a solution!

  • Review 38 (2024-11-15 - Rating: 5)

    Jacob and Felipe came to service us today and did a fantastic job, they were kind, serviceable and extremely polite. You could also tell they enjoyed their job and are a true representation of Roscoe Brown!

  • Review 39 (2024-10-24 - Rating: 5)

    Ben Fraser came out today. He was very polite, helpful and professional. I highly recommend Ben and this company. We have been a customer for over 30 years.

  • Review 40 (2024-12-06 - Rating: 5)

    Roscoe Brown Is by far the best heating/cooling/plumbing company in town. My technician, David Milford, went above and beyond. He was thorough, kind, and so helpful.

  • Review 41 (2024-09-10 - Rating: 5)

    I had a dual AC outage issue and initially got put through the wringer by some inexperienced people, causing incorrect charges, multiple service attempts, and lots of frustration. Seth Williams stepped up and took ahold of a poorly managed situation and handled it professionally and with experienced confidence. Seth’s service and the subsequent phone call I received where Roscoe Brown management apologized, took ownership, provided refunds in addition to courtesy parts/labor, retained my loyalty as a regular service customer and having Roscoe Brown be my first call for any AC unit outages.

  • Review 42 (2024-10-21 - Rating: 5)

    I woke up last week to find my heat not working. Stephen came out that afternoon, found the problem, got a part ordered for me and temporarily fixed the issue until the part arrived.The next day Clint came out with the new part to complete the job. Both were very knowledgeable and respectful when answering all my questions. Will use them again!

  • Review 43 (2024-11-08 - Rating: 5)

    So glad we called Roscoe Brown. Mark Weber was professional, skillful, and great in answering questions and explaining his work during a checkup. Ryan MacDonald quickly and professionally solved a problem with our system during a service call.

  • Review 44 (2024-10-09 - Rating: 5)

    Seth and Eric came out for a furnace issue. They responded quickly, fixed it and were very helpful. They even checked our A/C while they were out and gave some recommendations. Great customer service.

  • Review 45 (2024-11-13 - Rating: 5)

    Nathan Ferreira, Felipe and Jacob were efficient, professional and clean when taking care of my plumbing problem. Roscoe Brown is now my preferred plumber. I highly recommend them.

  • Review 46 (2024-09-18 - Rating: 5)

    I was happy and surprised by the depth that the service tech did to service my tankless hot water heater. He checked my water lines for leakage under the house and checked all bathrooms sinks & toilets and kitchen drain & faucets. This was done before beginning the service of my tankless hot water heater which he flushed out. The fee was very reasonable.

  • Review 47 (2024-08-11 - Rating: 5)

    Had a great experience with Roscoe Brown and Nathan. My usual company couldn’t get out that day and I had family coming into town so it couldn’t wait. Nathan made it over that day, diagnosed the issue, explained everything that was going on and fixed it in a timely manner. Will use them again!

  • Review 48 (2024-08-20 - Rating: 5)

    Twice Roscoe Brown has saved me from the summer heat: first when I needed repairs, then when I needed a replacement. Each time, Roscoe Brown was able to fully resolve my issues within days, before the other companies I called even responded to my initial inquiry. Roscoe Brown provides fast, friendly, effective service, and I plan to go to them for all my future HVAC needs.

  • Review 49 (2024-06-21 - Rating: 5)

    My parents just moved, and I had the task of finding someone to take care of summer maintenance on their unit. After doing my research and reading reviews, I decided to go with Roscoe Brown. I’m very glad I did! They’ve made the whole process so easy for us, and they were able to fit my parents in quickly. The technicians who came out to their house were Rachael and Juan, and they were both very knowledgeable and so nice! They took the time to explain what they were doing and their findings so my parents understood everything, and they were courteous with answering all my parents’ questions. Highly recommend this company!

  • Review 50 (2024-06-26 - Rating: 5)

    We have used Roscoe Brown twice for a unit purchase and maintenance. For the recent maintenance, I called them in the late afternoon when our unit stopped working and they were there in just a few hours (in the evening). The technician for this appointment was Nathan B. and he was great. He was knowledgeable, shared exactly what the issue was, fixed it immediately, and was really professional. They went out of their way to make sure we were taken care of as soon as possible - especially helpful since its over 90 degrees out. Definitely recommend them!

  • Review 51 (2024-10-27 - Rating: 5)

    Kris, Luc and Matthew came out this week and found the issue with pipe leading to my septic tank. Replaced the pipe for a fair price, and fixed an unseen water leak while they were at it. Fast and professional service. Thank you!

  • Review 52 (2024-08-14 - Rating: 5)

    We had our yearly plumbing maintenance today and were quite pleased with the service we received. Jessie Houser was very thorough, professional, and knowledgeable. I had a friend over and he also was so impressed he wanted to sign up for a maintenance plan as well. Please keep sending Jessie out year after year.

  • Review 53 (2024-07-16 - Rating: 5)

    Dylan and Henry as well as Jeff took great care as they replaced the water and sewer pipes from our house to the street.If you need plumbing services, I highly recommend this company. They were easy to work with and got the job taken care of.

  • Review 54 (2024-09-23 - Rating: 5)

    Antonio and Isaiah came out to check our ac unit in preparation for the winter. They were so kind and courteous, even in the random rain shower that popped up. Weve had our unit for 7 years and Roscoe Brown has always helped us keep it maintained.

  • Review 55 (2024-09-06 - Rating: 5)

    We are a retired couple who experienced a terrible situation involving our complete duct work system in our crawl space. Chad and his crew from Tullahoma came in and treated us very well and worked for a solid 3 days to replace the duct work. We couldn’t be happier with the result. I highly recommend this group of professionals.

  • Review 56 (2024-09-12 - Rating: 5)

    Jesse did a check up on my home plumbing this week. He was excellent!! He was thorough, answered my questions, explained what he was doing and why. I was very pleased with his efforts and his assistance!!

  • Review 57 (2024-06-24 - Rating: 5)

    Always wonderful service from the Roscoe Brown team! Our tech, Josh, was super knowledgeable and made sure we knew all of our options. A big thanks to him! Edgar and Devan were also great installers and our new unit is working perfectly.

  • Review 58 (2024-06-04 - Rating: 5)

    After living here for 10 years and having various “issues” with our septic (7 times backed up into shower/tub!) we, once again, called Roscoe Brown for our plumbing needs. Larry Lord came out, assessed the situation and was very sympathetic to our plight!On May 20/21 Tim Shaffer and Kris Clark worked at adjusting water line flow under the house and replacing the line from the house into the septic tank. Boy did these guys work HARD! And EVERY SINGLE TIME we spoke to them, they were pleasant, funny and kept us informed about what was going on (and how BAD the dips in the lines were)!!What was literally a “crappy” situation, these guys were GREAT, worked hard and gave us confidence that things were getting corrected!!Thank you

  • Review 59 (2024-09-24 - Rating: 5)

    My upstairs AC wasnt coming on so Justin made a service call since the unit had been replaced a few months ago. He trouble shot the system to a failed breaker and had it up and running in about 15 minutes. He arrived earlier than expected, was polite and efficient. Great work.

  • Review 60 (2024-07-16 - Rating: 5)

    Benjamin Fraser explained issues with our new ac unit/heater! He was very courteous & offered savings plans so we don’t have to worry about losing service during extreme heat. Highly recommend Roscoe Brown & their services!

  • Review 61 (2024-07-25 - Rating: 5)

    I rarely leave reviews, but have to this time because Nathan Bystrom and his partner Christler were beyond amazing! Nathan was knowledgeable, efficient, and a very hard-worker who paid close attention to detail. Then he also took his time explaining in detail the issues of my unit. He was also very friendly, attentive and patient. Give him a raise as he is very worthy! Thank you so so much!

  • Review 62 (2024-06-24 - Rating: 5)

    I had the pleasure of getting Nathan D. and I can say he went above and beyond to answer all my concerns and questions and got me fixed right up. One can rarely say they enjoy spending money to repair something that is broken, however I can say Roscoe Brown & Nathan D made it feel more tolerable with their courteous manner and knowledge! They were quick, thorough, and a pleasure to do business with! I will definitely be calling them for all of my needs in the future! Thanks for the amazing work!

  • Review 63 (2024-08-13 - Rating: 5)

    Had Antonio out to preform some routine HVAC maintenance. Very nice and personable and explained what would happen. Worked quickly but thoroughly and showed up right when he said he would. Would highly recommend Roscoe Brown and Antonio to anyone.

  • Review 64 (2024-03-23 - Rating: 5)

    We recently discovered that we had lost a thermostat due to a power surge. We called Roscoe Brown because we are signed up for regular service with them. As always, they were very responsive and our system was repaired in 3 days. The first technician came out the next day after our call to them and the second technician came out two days later on a Saturday to install the new unit. The installing technician, Ryan Mullins did an outstanding job, even helping me setup our thermostats so we could access them through the app. The first technician, Nathan was also excellent. We really appreciate Roscoe Browns service and support. Well done guys!

  • Review 65 (2024-07-11 - Rating: 5)

    Spencer came to maintenance my unit today..it has been a hectic morning here. I work from home, and had several meetings going on. He was super courteous and understanding, got the job done. Roscoe Brown has always taken great care of us. Including nursing our 10+ year old unit along and until it had to be replaced brand new last August.

  • Review 66 (2024-07-10 - Rating: 5)

    Where do I begin? First time home buyer here and had absolutely no idea what to do when this leak started. I frantically searched on Google and found Roscoe Brown. I read all of the good reviews and took a chance. And so glad I did. Not only was my issue taken care of, but I had such a good experience with Joseph. He was so pleasant and explained things so I had an understanding of what work was done. Definitely helped relieve my anxiety. I’m glad I made the call to Roscoe Brown and would highly recommend them. I would definitely use them in a heartbeat in the future.

  • Review 67 (2024-06-24 - Rating: 5)

    Nathan came out and saved my day literally. It was 86 degrees in our house and he provided fast and excellent service!! He was very friendly and gave great tips on how we can keep our AC unit in good shape to avoid possible problems in the future. It was obvious he enjoyed his job and was very knowledgeable. It’s always so refreshing to see someone doing their job with a smile on their face these days. I would love to request him in the future if we ever need AC assistance again!

  • Review 68 (2024-07-29 - Rating: 5)

    Nathan B. and Nathan D. provided great service and communication. They were very informative, personable and helped me resolve my issue timely. I would highlyRoscoe Brown Heating, Cooling, and Plumbing and both Nathan B. and Nathan D.!

  • Review 69 (2024-06-14 - Rating: 5)

    I have used Roscoe Brown for a few years to service our home and rental property. I have always been very pleased with their service and professionalism. Our tech today was Ben. He was very helpful, prompt and communicative. As always, great job.

  • Review 70 (2024-07-15 - Rating: 5)

    Nathan D serviced our HVAC unit and added a blower to get air to the end of the line for us. He was professional, kind, and thorough. He provided several options with pricing. Once we decided on the best option, he ordered the part and followed up with us on scheduling. The entire experience was smooth, pricing was fair, service was great!

  • Review 71 (2024-06-20 - Rating: 5)

    I’ve had the pleasure of working with Tech, Seth Williams for the last 2-3 years and he is AMAZING! He’s so knowledgeable, professional, patient and customer focused. He’s truly an asset to your company and certainly deserves recognition. I’ve never worked with a technician as skilled. He’s my go to guy with Roscoe Brown.

  • Review 72 (2025-01-03 - Rating: 5)

    David Milford, plumbing service technician, was prompt in arriving when called concerning a leak under our house discovered after hours at 9PM. He was extremely professional and promptly diagnosed the issue. The leaking pipe was repaired in 30 minutes. It could not have been a better experience.

  • Review 73 (2024-07-02 - Rating: 5)

    Called Roscoe Brown due to my toilet supply valve leaking. They sent over Matt Hunsinger, and Matt was awesome! Former Military and I’m military and we hit it off right away. He immediately knew what the issue was and quickly fixed it! Highly recommend Roscoe Brown for any of your plumbing needs. Thanks Matt! And even more…..thank you for your service to this amazing country!

  • Review 74 (2024-06-05 - Rating: 5)

    Roscoe Brown recently installed our new air/gas unit. Dennis was the sales person and he was very diligent in explaining the issues with our old unit. He had another technician come out to review with us our issues. He worked with us on the price of the new unit.The installers( Devon and Edgar)were very timely and efficient with the installation. They went the extra mile. This is our second install with Roscoe Brown. We also use them for our twice a year servicing. Wouldnt use anyone else.

  • Review 75 (2024-07-15 - Rating: 5)

    Nathan D was awesome, fast and helped with our HVAC issue. Very informative and knew his stuff. He was personable and easy to talk too. Definitely recommend him.

  • Review 76 (2024-10-06 - Rating: 5)

    Plumbing maintenance: Jessie H. provided a thorough inspections and services, provided his findings in details. On items he found to be of concern he provided options in detail for remedy and preventative measure. No pressure for sale or services that was not needed. Myself and other family members have received services from Roscoe Brown for many years with positive experiences.

  • Review 77 (2024-12-12 - Rating: 5)

    William was very professional and personable. Strongly recommend for any future projects and look forward to working with your team again.

  • Review 78 (2024-07-07 - Rating: 5)

    William and Brayden were the two technicians that responded to my water heater replacement job. They were both extremely courteous and very helpful especially when they explained how my unit needed to be brought up to code. Would highly recommend these two plumbers on your next home repair.

  • Review 79 (2024-06-05 - Rating: 5)

    We had an awesome experience with Roscoe brown, they came out the same day we called and did everything they could do prolong the life of our HVAC unit. Unfortunately it couldn’t be fixed - so we ordered a unit through the company.They arrived early on the day of install and had it done within 4 hours! Invoice was easy to pay (online) and customer service has been phenomenal. Everyone we’ve talked to has been kind and more than willing to help!

  • Review 80 (2024-05-30 - Rating: 5)

    Our technician was Matthew Hunsinger. Everything I can say about him would not do this man justice. Hes a veteran, a family man, who is very knowledgeable, courteous, very good at his job. He found a leak that we had, called to my attention and showed me the problem. He did everything he said he was going to do, and showed up on time both days he was at my home. He is a dedicated to his company and customers, he was super mannerly to both my wife and me. It was a very pleasurable experience. I have a new company for my plumbing needs, and a new friend I can depend on!!!! Thank You Roscoe Brown, Thank You Matthew!!!!

  • Review 81 (2024-09-17 - Rating: 5)

    Their customer service is top notch, from the lady who answered the phone, to the person scheduling the appointment, to the guys who came to do the work. They arrived at our house within an hour of me calling saying we had a leak and needed someone to come find where it was.

  • Review 82 (2024-11-13 - Rating: 5)

    Had a very informative Plumber come out and assist me in resolving my issues. He was very helpful and kind. Has done a great job!

  • Review 83 (2024-06-12 - Rating: 5)

    Great company! Recently did an outstanding job with both our normal service for maintenance and a required repair completed today! Their technicians are knowledgeable, courteous and professional. Our two techs were Spencer and Josh (who has serviced our equipment for a few years!) and they are both terrific! 5 stars for both!

  • Review 84 (2024-06-30 - Rating: 5)

    I dont leave reviews very often (and I mean RARELY!!) but I just want to give a shout out to Seth Williams-he was our tech from Roscoe Brown. Back during winter and the cold snap we had, he went above and beyond to help us with our 14 yr old Infinity unit. After we got through the extreme weather, we ended up replacing unit with a new 5 ton gas pack.Last Wed. we had Seth come out and service/PM both of our units. As usual, he did an excellent job! The PM service includes changing out the Air Purifier filter-this is a 4 thick Hepa Filter that is located in the return air duct under the house-not the easiest to get to (for me anyway). Seth always takes care of it as well as looking at system duct and general condition of things while under there.Considering that I worked with Carrier Corp for over 30 years in Industrial service and management, I have to say that Seth is very knowledgeable on product, service techniques and EPA laws (new laws on 410a after Dec 2024) as well as being professional with that personal touch towards his customers.Roscoe Brown (Air Conditioning side) has always been very accommodating and easy to work with/schedule appointments/arrive on time/do what they say/come out for emergency calls/etc...

  • Review 85 (2024-06-21 - Rating: 5)

    On one of the hottest days of the year and hosting out of town visitors, our upstairs unit stopped cooling. One call to Roscoe Brown was all it took. Within about 30 minutes Stephen Picinini arrived and went to work...in the attic! He had the issue corrected and our air back on in short order. Stephen is such a polite, respectful, personable and very knowledgeable and efficient young man. He explained the problem and answered all of my questions. I count it a pleasure to have made his acquaintance. Thank you, Stephen and Roscoe Brown.

  • Review 86 (2024-07-19 - Rating: 5)

    Ben F. was great! He quickly found and flushed the plug in my AC system and had it up and running again quickly. He was very good at explaining what the problem was. I highly recommend him!

  • Review 87 (2024-08-21 - Rating: 5)

    William came out today, and carefully explained everything that will be done with the piping and water lines to fix all of the problems that I am and have been experiencing. William was very nice and courteous as I asked him a lot of questions, and went through everything step by step, making sure I understood what would be going on. Once all the work is finished, I will let you know how everything turned out after a couple of weeks.

  • Review 88 (2024-08-24 - Rating: 5)

    There is an old saying…God takes care of old fools and children. Well this old fool made a mess of her plumbing and Matthew Hunsinger came over and made everything right again. I can’t say enough about this young man. Prompt, friendly, professional ,courteous, and most of all knowledgeable! I’m a Roscoe Brown fan from here on out!!!

  • Review 89 (2024-07-04 - Rating: 5)

    Had an upstairs AC go out today, Nathan came same day and had it fixed. Nathan has been by before for a previous issue with great results. He has always been very personable and knowledgeable. Hes a great asset for Roscoe Brown!

  • Review 90 (2024-07-17 - Rating: 5)

    Antonio and Dylan did an amazing job today. Asked the right questions and answered all mine. They were friendly, knowledgeable and professional. Thank you guys for doing a great job and caring about your jobs.

  • Review 91 (2024-06-25 - Rating: 5)

    I am posting on behalf of Sandy Smith! She does not use google but asked if i could leave a review for her so that her techs get the recognition they deserve. :)She had Zane and Adam yesterday and they were very kind, educational and made her feel like they were truly listening to her concerns. They didnt talk down to her, and made sure that they talked to her and told her what would help, and not just recommend things to make money. She said that she would LOVE to have them again and will be requesting them in the future. The price was a bit steep for her but she said that it was absolutely worth it because she felt EXTREMELY taken care of.Please give Zane and Adam her praise! This was her first time working with us as her friend uses us and told her to go to us first before any competitor, and she will be using us again in the future.

  • Review 92 (2024-06-18 - Rating: 5)

    The air conditioning went out in my house. i called and a technician came out the next day. his name was john and he was very helpful and polite. he ran out of the part that the unit needed and went and grabbed one from another technician and came back within the hour. all in all the service was very good and if i have any issues i know it won’t be a hassle to get it fixed.

  • Review 93 (2024-08-06 - Rating: 5)

    Rosco Brown installed a mini split unit for us. Their team did a great job. Friendly and fast. They made sure it was done right.

  • Review 94 (2024-01-05 - Rating: 5)

    Highly recommend calling Roscoe Brown if you are having any plumbing issues. Recently had a 20 year old hot water heater replaced and Nathan F. did a fantastic job. He provided me with a number of options to pick from and was very thorough from start to finish. Master of his craft we were very impressed by Nathan’s work and will definitely request him when it comes time for service. This was our first time calling Roscoe Brown and after using Lee Company for years let me tell you, this was a much more pleasurable experience. ⭐️⭐️⭐️⭐️⭐️

  • Review 95 (2024-06-11 - Rating: 5)

    We came home to the house at 80°. Within an hour of the initial call, someone arrived at our home and got us fixed right up in about an hour! I wish I could remember the gentleman’s name, he was the kindest and most respectful person even with our crazy kids and dogs. The pricing was totally reasonable in my opinion, and the after hours fee was way less than anything we had been quoted! We will definitely be loyal customers of Roscoe Brown going forward!

  • Review 96 (2024-06-25 - Rating: 5)

    When our air conditioning unit began to fail we contacted one of Roscoe Brown’s competitors. We had signed up with them for regular service. Their quote for new air conditioning system was outrageously high. As far as I’m concerned, they were gouging. So, we contacted Roscoe Brown. Not only was their quote reasonable, but the brand they recommended was better than the other company’s.

  • Review 97 (2024-07-28 - Rating: 5)

    Rachel came 7/23/24 for routine maintenance on our units. She was very knowledgeable and presented herself in a professional way. She was very friendly and did a great job identifying and presenting potential issues. Thank you Rachel!!

  • Review 98 (2024-06-17 - Rating: 5)

    I had issues with my unit right before I was moving. Ben Fraser came out and was very polite, even loving on my crazy dogs. He diagnosed the problem and was very straight forward and honest. He gave me all the options and did not pressure me at all. He truly cared and wanted me to do what best fit my budget while still fixing the issue. Definitely recommend both Roscoe Brown and especially Ben!

  • Review 99 (2024-11-22 - Rating: 5)

    Philippe and Jacob were great I was so surprised as young as they are their professionalism their manners they came right in went to work just work the whole time they were here didnt bother me and when they came back with a good report and I just felt like they knew what they were doing and I like the way that they handled my house and my home and then they were great I wouldnt prefer to have them come out anytime that I call and need yall thank you so much May God bless

  • Review 100 (2024-08-19 - Rating: 5)

    We recently maintenance done on our A/C. The maintenance man they sent, Antonio Parker was great! He so nice, friendly thorough with everything. Thank you Antonio!!

  • Review 101 (2024-06-25 - Rating: 5)

    Antonio and Nolan were great! They were prompt, and clear about their inspection findings of my system. They offered expert advice on what services were being suggested. I will happily continue to use Roscoe Brown for my hvac service and repair.

  • Review 102 (2024-03-05 - Rating: 5)

    Recently I had an issue with a leaking kitchen sink. Roscoe Brown sent a technician the same day. Cole did an excellent job, was friendly and knowledgeable. Andrew, his boss, worked great with us to assure us we were getting the proper replacement and service.I have been using Roscoe Brown for 40+ years for hvac as well as plumbing needs and have consistently found them to he honest and reliable.

  • Review 103 (2022-06-25 - Rating: 5)

    We have been very fortunate to have Bradley M. come to the house to service our multiple air units. He was very informative and helped me label my power box so I know later when I’m by myself, which one goes to what. He also went up into a attic crawl space that hasn’t been serviced in a while due to shelving in the closet of our new home. It was nice to know the condition of the upstairs unit, it was as bad as we thought. Time to replace, he gave us our options with no pressure, but we decided it was better to get a new unit for upstairs. It was time. He is very friendly and enjoyable to work with. I appreciated all his knowledge. He explained anything I was curious about in general about how the air units works and if I wasn’t sure about something he was willing to explain so I did. Roscoe Brown is very lucky to have him on their team. As hot as it is, got to have air, so give them a call to keep your units in check. Ask for Bradley as well. You’ll see what I mean in my review..We had our A/C put in by Chris Keller and his assistant David Smith. Very friendly fellows. They were on time and ready to go. They didn’t waste any time putting in my air unit. Unfortunately for them the one part of the unit was in a tiny spot in the ceiling of our closet and so hot up there. Never heard Chris complain once. He was very clean worker, picked up after he was done. He made sure everything was good to go when he was done hooking it all up and went over the thermostat they put in which now I can control with my phone. It was 87 up in the room where the repair was and hotter in the attic where he had to replace it. David Smith hustled down the stairs with the old unit and out the door to not get anything on the carpet and he helped out the thermostat on the wall for us. Throughout the day going to get things for Chris to keep it moving along. We are very happy to have our air upstairs now for our guests. We were very lucky to get this done in a day. I know they had a lot of clients this week, but they fit us in as they said they would.

  • Review 104 (2024-11-13 - Rating: 5)

    Dillon Seiffert did a wonderful job fast and very fair pricing. Professional job in every aspect. Highly recommend.

  • Review 105 (2024-11-06 - Rating: 5)

    They’ve earned my business 3x over. Anytime something went wrong with my units they were there. The new unit was installed with no hassle and it’s working beautifully.

  • Review 106 (2024-06-12 - Rating: 5)

    Had a great experience with one of the technicians! David Yant came out to my home and got it cooling again in no time! Definitely will recommend Roscoe Brown to others! Thanks David! Great customer service and arrived on time!

  • Review 107 (2024-03-14 - Rating: 5)

    Just had my spring AC service completed by Mr. Antonio Booker. I must say, he is probably the best tech Roscoe Brown has ever sent. He was very polite and respectful! He did an excellent job explaining everything he did and the results of his work. Would love to have him come back for every service! Thanks Antonio!

  • Review 108 (2024-06-06 - Rating: 5)

    Called Roscoe Brown on Monday to schedule a summer servicing of our HVAC system, and they were able to quickly accommodate our needs and time preferences for scheduling. On the day of service, I received a call that the technicians would be to my house in 30 minutes, and Antonio and Nolan showed up promptly and were extremely polite and professional. They even helped me move some boxes out of the way (because I was underprepared and didnt think ahead - thanks again, guys!) and placed them back gently when they were done. They were thorough with their findings and courteous with my questions, so the entire visit was stress-free with no hidden agenda or unanticipated costs.10/10 recommend Roscoe Brown and the wonderful gentlemen that helped keep my home cool for the summer!See you in the fall! :)

  • Review 109 (2024-07-03 - Rating: 5)

    A routine maintenance visit turned into an issue. Spencer was careful to investigate thoroughly and get the issue taken care of along with Ryan M. I’m so grateful it was resolved!

  • Review 110 (2024-06-29 - Rating: 5)

    About a week ago, I was getting concerned that my old AC unit was losing its cooling ability, low Freon. I called Roscoe Brown and did not expect them to come the same day, but within 30 to 35 minutes Dave came and was very professional and telling me what he was doing and what the problem was. As I had thought, my unit was low on Freon. He filled it up for me and didn’t charge me an arm and a leg like I’ve had done to me before. So thank you, Dave! I would highly recommend this company.

  • Review 111 (2024-06-17 - Rating: 5)

    Josh did a great job. He got my unit running in no time. He was very professional and polite and friendly. Its technicians like him why I use Roscoe Brown.

  • Review 112 (2024-06-13 - Rating: 5)

    Roscoe Brown was honest and reasonable. Spencer was one of the gentleman that helped me out with my unit. Super great customer service and knowledge on the area of expertise. Would 100% recommend.

  • Review 113 (2024-09-16 - Rating: 5)

    Kudos to Roscoe Brown plumbers Joseph & Dillon.Joseph is full of knowledge & did a great job passing it on to Dillon! Both are courteous, thorough, & an asset to the RB team!

  • Review 114 (2024-07-21 - Rating: 5)

    Can’t recommend Roscoe Brown enough. Made a call Sunday morning after our system went out. House was 86 degrees before lunchtime. Ryan arrived and took care of the problem in no time at all and gave a full explanation of what led to the issue. No hidden prices, no upselling, very professional and prompt service.

  • Review 115 (2024-07-17 - Rating: 5)

    Joseph from McMinnville’s Roscoe Brown was amazing. He was 5 minutes early to our house. He was very professional and answered questions about our geothermal system. I truly appreciated that he did not make feel uncomfortable or dumb. We will be asking for Joseph again if we need help.

  • Review 116 (2024-07-30 - Rating: 5)

    Technicians are courteous and professional, and office staff and manager were sympathetic to our needs. They did what they promised and we are very happy with the results. Great job to everyone!

  • Review 117 (2024-05-01 - Rating: 5)

    We have used Roscoe Brown for our HVAC maintenance and service for many years. The technician, Corey, who performed maintenance today was outstanding. He was personable and professional, knowledgeable and capable. He showed pictures of our drains flowing freely when tested and gave a brief overview of the next step in the maintenance procedure as he went along. We feel that he is an asset to a quality company.

  • Review 118 (2024-07-10 - Rating: 4)

    Joseph was amazing! Courteous, respectful and knew his stuff! He took the time to explain the issue and the process to resolve the issue. After he completed the job he left everything clean and dry.

  • Review 119 (2024-01-05 - Rating: 5)

    My kitchen sink was backing up, we had done all we could do and it was just getting worse. We are fairly new to the area and didnt know who to call but I had seen Roscoe Brown trucks around town so I called them. Im so glad I did! I thought I would have to wait but they scheduled us for that same afternoon. William was very professional, knowledgeable and gave us several options for the repairs. He got the work done quickly and everything works great. My husband appreciated it was very reasonably priced. I would definitely recommend them and would request William again, he let me know about their maintenance program which is a great idea. Thank you.

  • Review 120 (2024-05-11 - Rating: 5)

    The folks at Roscoe Brown are amazing. Everyone is super helpful and extremely polite to deal with. Also, Spencer is a great tech. Super knowledgeable and does a great job of explaining things in a way that you can understand. He gives you all the information you need to make informed decisions about your HVAC system to keep it running like new (without pressuring you to buy anything). I highly recommend this company (and Spencer).

  • Review 121 (2024-07-15 - Rating: 5)

    I had Jesse from Roscoe Brown come out and look at my American standard toilet that was running all night and making a big racket . He did a fantastic job and was very informative and professional.

  • Review 122 (2024-06-26 - Rating: 5)

    I reached out to Roscoe Brown in a panic when my plumbing was not working. Lindsey Powers Joyner reassured me that they would be able to help. Within the hour, Matthew Hunsinger was out my house fixing the problem. He was very pleasant and did great and clean work. Thank you all!

  • Review 123 (2024-12-17 - Rating: 5)

    Roscoe Brown has excellent customer service! My family is always happy to work with them when a need arises!

  • Review 124 (2024-07-31 - Rating: 5)

    After calling with an air conditioner problem, Ryan showed up within about 30 min and fixed the problem quickly and professionally. I was so pleased! It was truly a pleasure doing business with this company.

  • Review 125 (2024-05-17 - Rating: 5)

    During the weekend, I had a problem with my HVAC unit. Ryan Mullins came out and performed a full diagnostic and advised me it would be best to replace my 20 year old unit. Kevin Reed came out and provided a proposal and got me on the schedule in a timely manner. Sean Maynard and his assistant worked hard all day to complete the installation. Thank you all for your dedication and great service.

  • Review 126 (2023-07-30 - Rating: 5)

    We had an amazing experience with Nathan from Roscoe Brown. When our AC broke during the weekend, they responded quickly, unlike other companies. Nathan was professional and highly experienced. He kept us informed throughout the process, diagnosed the issue accurately, and offered repair options. The service was prompt and efficient. We highly recommend Nathan and Roscoe Brown for their excellent customer service and expertise. Thank you for a job well done!

  • Review 127 (2024-08-15 - Rating: 5)

    We have used Roscoe Brown for many things including our HVAC installed each time they have been courteous and professional. Today, we discovered a leak from an old cast iron pipe under our kitchen sink. Nathan Ferreria came to do the repair and after evaluating the problem he gave us a quote and then did an inventory of parts he has on his truck. He went to get parts before starting the repairs. He completed the job in less time than he estimated which saved us some coin. He even sweep up afterhimself. Please call these people for your plumbing needs. They will treat you right.8/15/2024 - our tub was draining slow and I called Roscoe Brown to schedule a service call. Matthew Hunsinger came out and fixed us right up. He was so courteous and friendly. I wish I could request him for ever time I need someone to come out.

  • Review 128 (2024-05-10 - Rating: 5)

    Another excellent service call-this time from Jesse- at Roscoe Brown. The peace of mind knowing that my plumbing is not leaking, my water heater drained and flushed is amplified when it is done by a personable professional with experience and knowledge.I have never had a bad experience with the good people from Roscoe Brown. Next up...my home cooling system checkup in June.

  • Review 129 (2024-06-12 - Rating: 5)

    Brandon Angel is the best plumber in the business! I’ve been asking for him for years and he never disappoints!Also Nathan B did a great job on my HVAC inspection.

  • Review 130 (2024-06-23 - Rating: 5)

    I submitted a work request via their website this afternoon, and within ten minutes Susan called to get us scheduled. The heat index is 101 today and our upstairs unit was unable to cool. We were originally going to be scheduled for tomorrow but once Susan heard how old our unit was, she said she wanted to get someone out here today in order to save the unit as a whole...fix the problem before it negatively impacted the whole unit. Within an hour, technician Josh was here, fixed the issue, and saved us from a very long, hot night. Thank you Susan and Josh!!!

  • Review 131 (2024-07-10 - Rating: 5)

    I appreciated the very quick response to what I thought might be a big plumbing problem. Zane D. and Adam R. not only addressed it, but also offered to take care of 3 other issues they found. Very knowledgeable and polite. Great service!

  • Review 132 (2023-06-03 - Rating: 5)

    Unbelievable response to my emergency. I had a HVAC unit go out and tree roots in a septic line all the same day. After consulting with me about the problem their team went into action. Replacing unit and digging up and replacing the septic line. ALL THE SAME DAY! At one point there were 5 Roscoe Brown vehicles at our property. They worked past dark to get my property back together and functioning.

  • Review 133 (2021-08-19 - Rating: 5)

    We made a mistake and called another company. In our defense, we are new to the area. After a week we called Roscoe Brown. Joseph Henry came out and looked over everything and had parts ordered and installed in less than 48 hours. He even apologized for the other company. We are now buying the service plan and I hope they always send Mr. Henry! Great job! It was very nice seeing this van in front of our house!

  • Review 134 (2024-05-06 - Rating: 5)

    AC quit this weekend. The team at Roscoe Brown came right out on Monday to fix the issue. Josh and Kendall were the technicians that came onsite. Very professional, courteous, and knowledgeable. They quickly diagnosed the issue and fixed the system. I am very pleased with the service.

  • Review 135 (2024-03-31 - Rating: 5)

    Last week I found we had a water leak under the house and called for service. I hoped someone could come out by the next day since it was late in the afternoon but within the hour Matthew was pulling into my drive. He was polite and thorough in telling us what the options were for a repair. Within two hours we were repaired. Through the years we have had Roscoe Brown put in a HVAC system, a water heater and do repairs to toilets and now a leak. They have been responsive, knowledgeable and caring from the ladies who take my calls to the great technicians they have sent out to us. This is an old company and if you choose to use them you can know they will do a good and fair job and they will be around for many years to come to give you the service you may need.

  • Review 136 (2024-07-26 - Rating: 5)

    Rachael was very thorough and professional. She did a wonderful job on the maintenance of our AC. We use Roscoe Brown in Murfreesboro TN for many services.

  • Review 137 (2024-07-24 - Rating: 5)

    Nathan Bystrom service technician for Roscoe Brown checked out my upstairs air conditioner today. Very courteous and professional. I would recommend Roscoe Brown.

  • Review 138 (2024-04-08 - Rating: 5)

    Our technician, Mikey Tidwell, did a tremendous job on his visit for our routine cooling service visit... Friendly, knowledgeable, extremely kind with his time and experience... Representing all the things weve come to expect from Roscoe Brown and then some!Well continue recommending them for the great work they do for our home!

  • Review 139 (2024-05-14 - Rating: 5)

    Had an HVAC and plumbing issue recently. Steven took care of the A/C in no time, and Brandon also did a fantastic job with the plumbing repair. Roscoe Brown maintains excellent customer service and followed through with everything they said they would do. I recommend giving them a call!

  • Review 140 (2024-12-11 - Rating: 5)

    Good first time experience with Roscoe Brown. Felipe was on time, courteous, knowledgeable, efficient. Willing answered my questions.

  • Review 141 (2024-07-22 - Rating: 5)

    Just want to say how impressed I am with Spencer from Roscoe Brown. Spencer was prompt, polite, knowledgeable, and efficient. Made sure I didnt have any questions before he left. I would highly recommend.

  • Review 142 (2024-04-24 - Rating: 5)

    After attempting multiple times to contact other HVAC contractors without success, I called Roscoe Brown at the recommendation of a friend. My initial call was taken by Lori, who was most professional and efficient. Lori thoroughly explained their services and in particular, their service contracts which I was the purpose of my call. Soon after scheduling my first service contract call, Nathan came to the house and serviced both HVAC units, thoroughly explaining the operation and condition of each. He made recommendations for me to consider regarding more efficient operation of each system. After I selected the upgrades to be installed, he installed them while he was there, having all parts on his truck. This company is as professional, knowledgeable, and efficient as it gets! I expect to be a long term client.

  • Review 143 (2024-06-28 - Rating: 5)

    Noah performed the yearly service on my air conditioning unit,and he did a great job! He was thorough, knowledgeable, andvery personable! Hes a real asset to Roscoe Brown! Thank youNoah!

  • Review 144 (2024-06-02 - Rating: 5)

    Mike was to my house within an hour after initial call to Roscoe Brown. He solved my cooling problem related to a wiring issue. I am very satisfied with his work and fair pricing.

  • Review 145 (2024-09-26 - Rating: 5)

    William came on time and did a good eval of my situation . He wasn’t able to help me at this moment in time as I needed more tech to find the leak at hand. But will give him a call in the future when the time arises.

  • Review 146 (2022-12-17 - Rating: 5)

    Out of the 3 technicians that attempted to find the leak in my natural gas pipeline, Larry Lord with Roscoe Brown was the only tech that managed to find the leak that was in the main line inside the house foundation. Although it was not an easy fix, Larry Lord did not give up and found the leaking pipe. Kudos to Mr. Lord.

  • Review 147 (2024-05-07 - Rating: 5)

    All the technicians were amazing and very professional. We had to get a whole new unit which was the biggest decision we have had to make as a homeowner so far. We initially called them to get a second opinion and it was so thorough and they kept me informed the whole time. We decided to go with them for the big purchase and they made the whole process less stressful and the results have been amazing.

  • Review 148 (2024-05-29 - Rating: 5)

    Mark Kisamore and John Graham came out to replace my old unit with a new one. They were punctual and very courteous! They explained what they were doing, answered my questions and made sure everything was in order before leaving. I am very pleased with the service they provided to me today!

  • Review 149 (2024-06-12 - Rating: 5)

    Roscoe Brown provides outstanding service. Roscoe Brown tech, Nathan Dingus, is an outstanding Roscoe Brown representative. We are confident that our HVAC system is in good hands. He goes above and beyond to address any concerns and questions that we might have to maintain our older HVAC systems performance health.Thank you, Roscoe Brown and Nathan Dingus!The Shoenfelds

  • Review 150 (2024-03-21 - Rating: 5)

    Roscoe Brown was wonderful. They sent Clint over for what turned out to be a nightmare situation involving our HVAC wiring, a very tight crawlspace, and the animals living in the crawlspace. Clint was patient, professional, and extremely knowledgeable. We will definitely be calling Roscoe Brown and requesting Clint, if we run into any other problems. The Land Trust for Tennessee is very grateful to have our AC working again. Thanks, Clint!

  • Review 151 (2024-04-14 - Rating: 5)

    Good quality service. I am very happy with the unit they installed after researching. I had three companies come to look at my project and choose Roscoe Brown. They installed my new unit in one day and did a great job. I highly recommend them.

  • Review 152 (2024-05-17 - Rating: 5)

    Ben Fraser was super helpful and extremely polite. He is a great HVAC tech that takes great pride in his work. Enough so, we asked about career opportunities for our son and Ben was thrilled to tell us about RB schooling and training program. He did a great job of explaining things in a way that we can understand. He gave us all the information we needed to make informed decisions about our HVAC system to keep it running like new (without pressuring you to buy anything). We highly recommend this company and especially Ben.

  • Review 153 (2024-08-12 - Rating: 5)

    William Gragg the plumbing Service Tech was helpful in explaining what issues with the plumbing at my house.He also walked me through best options of repairs.

  • Review 154 (2024-12-13 - Rating: 5)

    I have been using Roscoe Brown for over 30 years. They get 5 stars from me for 2 reasons....great service and great people. We had a gas water heater problem and Mabry Burnett came to the house. He did a great job of analyzing the problem, recommending solutions and providing a fair quote for replacement. I would recommend Roscoe Brown to anyone who needs a reputable company for heating, cooling and plumbing.

  • Review 155 (2024-06-18 - Rating: 5)

    Completely happy with Josh and the service provided on June 17 2024. He was fast and professional. He shared information and options and was very knowledgable. Highly recommend Roscoe Brown and Josh.

  • Review 156 (2023-10-04 - Rating: 5)

    Ok, lets start with my call on a Sunday. I spoke to a very pleasant lady Denise. She was super nice and helpful as she sent out Nathan the tech who was very knowledgeable at what he does. Nathan set up a same day appointment with the sales guy Gunther who came to our hose promptly to give us a no pressured quote. Gunther listened to what we wanted and quoted what we asked for along with great options for us to choose from. After we decided on what package he scheduled the install appointment. The installers showed up and completed the job in one day. Very pleased with the quiet unit and new duct work. Very pleased with my experience with Roscoe Brown!!!!

  • Review 157 (2024-04-01 - Rating: 5)

    My business with Roscoe Brown started a couple of years ago. I didnt have the best experience with one of their techs, initially, but when I expressed my concerns they were immediately addressed and I could tell that they were concerned in making it right. Since then, Ive had nothing but positive experiences. That tech is no longer with their company and the ones that I have encountered, Juan (HVAC) and Jesse (Plumbing), have been wonderful. Denise is all about customer service. She is phenomenal and tried to do everything that she could to accommodate me. It is so refreshing to see that there are companies that actually care about the customer. I would definitely recommend giving them a try.

  • Review 158 (2024-06-18 - Rating: 5)

    Nathan D .Came out to the house and fixed our A/C unit. Its been really hot in the house these past few weeks. He is a true blessing. I really recommend using this company and Nathan D as well. I will be telling my friends to use him in the future.

  • Review 159 (2024-07-16 - Rating: 5)

    The level of customer service is impeccable. Nathan B was very professional and efficient. Very happy with my fixed unit. Will be using again

  • Review 160 (2023-12-08 - Rating: 5)

    Couldnt be happier with the service received from Roscoe Brown! Nathan S. came out end of last week to install a new blower motor. He was so courteous, charming and fast! In no time he had it installed and we had heat again! Literally the best customer service I think weve ever had come to our house. Have their number in my contacts now for anything in the future. Thank you!

  • Review 161 (2024-07-22 - Rating: 5)

    Nathan Bystrom did an outstanding job identifying and fixing the issues with our HVAC. Pleasant an friendly, he explained things in detail. Great Job!!

  • Review 162 (2024-06-06 - Rating: 5)

    Both our HVAC units were ruined a a flood and two systems plus ducts had to be reinstalled. Tony came out right away and gave me an excellent estimate and then when the house was dry and ready, Daniel Dodson and Mark Kisamore came out and took out the old ducts and installed the new systems in 2 and a half days. Very quick work and its great to have cold air coming up through the vents again. Im sure well have heat in the winter as well. Theres still a lot to do and well be using Roscoe Brown for as much of it as we can.

  • Review 163 (2024-06-24 - Rating: 5)

    Just wanted to say thank you Joseph and Felipe for taking care of kitchen sink drain. Its was rough for them.guys but they got it done. I will call again if something happens with my plumbing. Great work

  • Review 164 (2024-01-15 - Rating: 5)

    My heat stopped working 2 days before this snow storm. Roscoe Brown saved me. They set up an appointment within 24 hrs over a holiday weekend and sent someone over to figure out what had happened. Nathan D was great - he explained to me how the system works and told me what to look out for. He needed a part but was able to coordinate with a colleague to get it and came back this morning to install it (even with 5 inches of snow on the ground). Super grateful for him and the full Roscoe Brown team as we head into more frigid temperatures this week. Would highly recommend.

  • Review 165 (2023-07-23 - Rating: 5)

    My AC went out this morning and the company I have a contract with could not get to me until Tuesday evening. I called Roscoe Brown who had someone to me within 1.5 hours. Denise was one of the most helpful people on the telephone. She called me when she confirmed they would be able to send someone out today and then she called to let me know he was on his way. Nathan was the most professional, personable, and experienced technician. He kept me informed until he diagnosed exactly what was wrong with the AC unit and then gave me my options for repair and completed the job. I will be canceling my contract with the other provider and switching to Roscoe Brown. Not only were they prompt, efficient and knowledgeable, they truly understand what great customer service is. I highly recommend them, not to mention their prices are more reasonable as well.

  • Review 166 (2024-07-12 - Rating: 5)

    Antonio Booker arrived when he said he was going to. He was very willing to answer many of my questions I had regarding my unit. His service was amazing!

  • Review 167 (2024-05-14 - Rating: 5)

    Kudos to you and your company for having such outstanding people working for Roscoe Brown! I was so pleased with Gunter when he came out and did our estimate….he was so thorough given me options and explaining what we needed that I immediately decided on this company! Well today Johnathon came out today with Jett to help him install our new AC unit and WOW what an install. So polite, efficient and neat and I know the area he had to work in was so small but always a smile on his face. As I went out a few minutes ago to look at the outdoor unit I noticed that he even re-wrapped the black line set foam cover to our other 10 year old AC unit which has looked awful since my daughter bought this house. We had unfortunately another company for a few years and even after they serviced our units they never touched that foam that was hanging and untaped. Both installers today were so polite and just did an awesome install and in a timely manner I might add. I personally worked for a Carrier dealer in Ohio for 20 years and I know what it takes to be a good installer and Johnathon and Jett did a wonderful job!

  • Review 168 (2024-03-25 - Rating: 5)

    Mikey Tidwell came to our residence today. He put in a new compressor and ran into some other minor issues that required replacing as well which he did free of charge saying that the previous technician should have found these same issues which was a capacitor and a breaker, but since they did not he replaced them free of charge. He also answered any questions I had about general maintenance and usage of our unit. I was thoroughly impressed with his kindness and professionalism.

  • Review 169 (2024-07-14 - Rating: 5)

    Nathan is always friendly, helpful, and goes above and beyond the scope of his job while working on my HVAC. The company is alway accommodating to my schedule and gets the work done as quickly as possible.

  • Review 170 (2024-07-18 - Rating: 5)

    Our AC showed signs of not cooling yesterday and Roscoe Brown sent someone out the same day. The issue was identified and the part ordered and received that day. Roscoe Brown sent Nathan B. and Ben F. to install the new part the next day. They were both very professional and knowledgeable. The AC is now working beautifully again!

  • Review 171 (2020-08-08 - Rating: 5)

    This was a Saturday call. My AC stopped cooling yesterday evening. This is particularly troublesome because my most beloved dog has laryngeal paralysis and hot temperatures can make it difficult for her to breathe. I called this morning. The technician came well within the time he told me, was professional, and had the problem fixed quickly. Both dog and I are so, so grateful and pleased. As we already do, will continue to recommend Roscoe Brown to friends and clients.

  • Review 172 (2024-06-28 - Rating: 5)

    Antonio Booker did a great job on our HVAC maintenance. He was professional, friendly and thorough. Hope to see him again.

  • Review 173 (2024-07-11 - Rating: 5)

    Ryan Mullins the tech came out on a very hot day and had the ac working in short order. He persisted in finding the problem and getting the approvals neede to go ahead with repairs.

  • Review 174 (2024-05-14 - Rating: 5)

    They replaced our old unit with a new one. The guy even had to fix the floor inside where part of the unit had been leaking at one time. Before he put the new part in. All the guys that came out that day were very nice and new what they were doing. They explained how everything works. I would recommend Roscoe Brown to anyone.

  • Review 175 (2024-09-25 - Rating: 5)

    The guys were very professional and answered all questions to my satisfaction .I will highly recommend R B to all my friends.Thanks again for,a great job, well done.

  • Review 176 (2024-08-14 - Rating: 5)

    Today 8/14/24 - Roscoe Brown Plumbing Technician - Cole;Arrived on time and performed a thorough inspection of our plumbing, hot water heater service, water pressure, and hardness, etc... My wife and me were very impressed with his professionalism. He is one of Roscoe Browns best!Nathan, returned today 6/11/23 to install an in-line blower protection assembly to protect from brownout/blackout voltage surges. Since we have a newer Rheem HVAC assembly, noted it was a good protection device for my variable speed computer controlled motor.Today 6/01/23 I had my HVAC maintenance performed by Nathan. He did an outstanding job of insuring my two systems (upstairs & down) were functioning and performing correctly. He explained his thorough inspection process in detail and was a pleasure to work with. Thank You Roscoe Brown!

  • Review 177 (2023-12-19 - Rating: 5)

    We contacted Roscoe Brown on a Saturday morning after finding we had no heat, and the first cold spell of the season had set in. We were told someone would come out to check on our problem, even though it was a weekend. After two technicians assessed the problem it was determined a new unit was the way to go. We chose a unit that was in stock and the following Monday morning it was installed. They were very prompt and completed the work quickly. We were then ready for the cold wave and it has certainly kept us cozy warm. The technicians were thorough and very professional and courteous. We are very happy with the service we received and with our new heat and air system, and would recommend the company to anyone needing a new unit or a checkup. Top notch work!

  • Review 178 (2024-03-06 - Rating: 5)

    Great experience with two top techs from Roscoe Brown - William Townsend and David Yant - both were extremely courteous and very experienced. A pleasure to work with a company that sends dependable techs to get the job completed with excellence. Thank you both and to the team at RB.

  • Review 179 (2023-11-30 - Rating: 5)

    Had a excellent experience with Nathan and associate . They replaced my kitchen faucet and sink disposal. They arrived on time. Nathan explained my options and cost to repair for each option.The replacements were completed in a timely manner. The work area was left clean and all debris carried away. He was professional and courteous. I would highly recommend.

  • Review 180 (2024-12-31 - Rating: 5)

    We have been Roscoe Brown customers for several years, our heat stopped working and they came out and found the problem very quickly. We needed a new unit and they were able to have it installed a couple days later. I am very pleased with their work, neat installation and courteous workers.

  • Review 181 (2024-06-10 - Rating: 5)

    Corey Howland came out as my technician for my 6 month checkup. This is my 18th 6 month checkup by Roscoe Brown. By a landslide, Corey is the best one of the bunch. He completed 100% of the checklist of items, including 3 items that rarely/never get done by other technicians. He was extremely professional and wise beyond his years. Will be asking for Corey every time in the future.

  • Review 182 (2023-12-19 - Rating: 5)

    William Gregg installed my kitchen appliances that turned into a bigger job than expected. William was patient and resolved every plumbing issue that came up with a great positive attitude and the knowledge and skills to match. Ill definitely recommend him for any plumbing job you may have because he can do it all with a smile. Thanks William for such an excellent job!

  • Review 183 (2024-02-09 - Rating: 5)

    First, let me start by saying, Thank you for answering my call.I had already called several places, left messages and not a single one called me back. I know everyone was swamped after all the frozen pipes due to that extremely cold snap in January. I truly am grateful that you answered my call.Second, Jake Davis did an awesome job! He made me feel comfortable and explained everything; even showed me pictures of my busted pipes. He was friendly, and made the whole process that much easier. The other young man that showed up later in the day was quite friendly and helpful, too, but I didnt get his name.Thank yall so much!

  • Review 184 (2024-07-25 - Rating: 5)

    Spencer was fast and efficient with my HVAC service. I highly recommend Roscoe Brown for my heating and cooling system maintenance.

  • Review 185 (2023-06-14 - Rating: 5)

    Friendly staff and quality service. I called about a rattling in my AC unit and Tommy handled all my questions and concerns over the phone. It was quick and painless to make an appointment.The technician, Josh P., showed up the next day to evaluate the situation. He was very friendly and talked me through the situation they found. Josh was able to answer all my questions with a smile.My part arrived extremely fast, so by the next day Mikey T. showed up bright and early to help me get my AC going. He was extremely knowledgeable and professional while having to go in and out of my home to do his work. Mikey had a great attitude and was very respectful of my time since I work from home as well.I could not have asked for better service from start to finish. I highly recommend calling them for any issues you might have.

  • Review 186 (2024-06-05 - Rating: 5)

    Great experience! Professional, punctual, knowledgeable and friendly service. Very pleased with the recent installation process of my new HVAC unit. Highly recommend Roscoe Brown!

  • Review 187 (2024-10-06 - Rating: 5)

    We rely on Roscoe Brown both commercially and personally. Alice (customer service) and Josh (technician) are top notch!

  • Review 188 (2024-06-21 - Rating: 5)

    I highly recommend William Gragg , he was thorough and very knowledgeable and I was pressed for time for a deadline and he was very kind in helping to get it done. THANK YOU, William!It is because of your professionalism that I will call Roscoe for any further services they offer.

  • Review 189 (2022-12-18 - Rating: 5)

    Roscoe BrownWe haven’t had the best of luck with our 2020 Carrier AC / heating unit but Roscoe Brown does provide a good customer service. Our heat went out again last night for a 3 time in 3 years. I called at 7:30 and by 8:30 Josh G was at our house to help. He was very supportive and fixed the faulty wire quickly. He was very polite and efficient at his job. As of 8:50am we had heat again. Thank you Josh G and Roscoe Brown for the great service!They also replace our water heater this year in a timely manner. I would recommend using Roscoe Brown for your home plumbing, AC, and heating! Hopefully you will get Josh G as your technician!

  • Review 190 (2024-02-21 - Rating: 5)

    Frankie and Ethan did an outstanding job installing our new HVAC system. I could not have asked for a better professional team.For the future projects I have, I will certainly be requesting Frankie and Ethan to do the work.All the folks Ive dealt with at Roscoe Brown are friendly, courteous, pleasant to speak with rise above expectations. I cannot say enough good about the Tullahoma personnel. Adrianna, Stephanie, Greg, Lee, Josh, and all the others exemplify what great customer service should be.

  • Review 191 (2024-07-08 - Rating: 5)

    Dylan was great to work with installing my water heater! Friendly and knowledgeable! I will definitely use again for plumbing issues!

  • Review 192 (2024-06-25 - Rating: 5)

    Matthew Hunsinger was very professional, very good communicator. He kept me informed of what he discovered and how he was going to repair. I would recommend Matthew for any plumbing issues

  • Review 193 (2023-07-24 - Rating: 5)

    This company is both reliable and reasonable! I am very impressed with their efficiency and timely manner in which they got things done. Nathan was very knowledgeable and kind. He was great at explaining the details of how the A/C worked. I will definitely use them in the future!Once again, Roscoe Brown has been incredible. I was having some water pressure issues and Nathan T came out to determine the problem.He was extremely knowledgeable, and so efficient!This company definitely gets five stars out of five!

  • Review 194 (2024-03-11 - Rating: 5)

    William Gragg came out and did a GREAT job investigating and repairing the plumbing leak. He is a great tradesman and was great to work with, Thanks William for taking great care of our home. Being new to the area, we were worried about finding a company that we can trust - Appreciate the great service!!! Ive had the best service and work from Roscoe Brown Tullahoma - they did a recent repair on our HVAC also. I HIGHLY RECOMMEND THEM!!!!!

  • Review 195 (2024-10-27 - Rating: 5)

    On October 15, 2024, MrJuan Vasquez did the fall/winter service on my HVAC unit. He was very courtious and professional. He was very thorough and informed me about everything he checked and he answered all of my questions. I appreciated the very good job Juan did. I would like him to come back and service my unit in the spring.

  • Review 196 (2023-12-14 - Rating: 5)

    Great service. Antonio Booker was our technician. He was patient and answered all my questions. Friendly, fast, and thorough. We have used Roscoe Brown for our hvac/plumbing for many years and have never been disappointed.

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