Gropp Heating Air & Electric in Moscow

Review 1 (2023-11-14 - Rating: 5)
As always, Gropp shines! ⭐ They always show up on time or early, great communication and do a good job. And their prices are always reasonable. They installed our new AC a few years ago and replaced a dead baseboard heater for us today.

Review 2 (2022-12-22 - Rating: 5)
Gropp has been absolutely incredible over the last two winters. My 17 year old furnace has been having issues over the last few years. Gropp technicians have been friendly, and very professional. I’m a curious person and I tend to ask lots of questions (bother) professionals visiting my home. Each time they have visited they have answered all my questions and shared valuable knowledge.All of my issues have occurred when it was bitterly cold outside, and they somehow managed to get someone out to me the same day (even once when I was on standby). Considering how busy they are, I cannot believe it. Very reasonably pricing and everyone I have worked with in the office has been friendly, compassionate, thoughtful and really down to earth.I will not hesitate to request services from Gropp again. It seems like in this town, getting good service has become a chore. Gropp makes it an easy decision. I’m enjoying my new blower motor and am so thankful they were able to save me from the -10 degree F temperatures this evening. Go with Gropp. You won’t regret it.

Review 3 (2023-09-23 - Rating: 5)
Great company. Hired them to do some electrical work at U of I and they did fantastic. It looked neat and they had me inspect their work after. Its clear these guys take pride in their trade.

Review 4 (2023-08-29 - Rating: 5)
We put a service call out in the am and our AC was back on before noon!!It was a positive experience with a successful outcome and we recommend this company to anyone in need of their repair services.Thank You Gropp Heating and Electric!

Review 5 (2022-09-16 - Rating: 5)
Very friendly service and they seem to know what they are talking about it if they dont they dont bluff.If you need your furnace cleaned and be sure to get it scheduled early as possible though, since fall means weeks of waiting.Pretty sure they have faster service for emergency maintenance, but it would cost more for obvious reasons. (Based on assumption)

Review 6 (2023-09-07 - Rating: 5)
Hired for an HVAC inspection. Very friendly, professional, and honest. Offered several ways to keep my old system operational and avoid the cost of replacement. I trust this business.

Review 7 (2024-09-03 - Rating: 5)
This company is very good in customer service. Thank you for your help

Review 8 (2023-12-15 - Rating: 5)
Heat stopped working in the cold and they squeezed us in that day and fixed the problem super fast. Great customer service and the technician was amazing.

Review 9 (2021-11-09 - Rating: 5)
Just moved to the area. Gropp has serviced my furnace, updated and replaced/repaired some previous (and questionable) electrical work. They are knowledgeable, courteous and dependable. I would highly recommend them.

Review 10 (2022-11-02 - Rating: 5)
Eric came and put in a new thermal coupler in our gas fireplace. Even showed me a secret to cleaning the glass real nice. Good guy!

Review 11 (2024-10-03 - Rating: 5)
We have used them since Scott started his business, and he has always been up front and professional

Review 12 (2021-12-22 - Rating: 5)
I called Gropp after our furnace failed. Their technician showed up that afternoon and found 2 failed heat strips. They located the parts and repaired the furnace the second day.

Review 13 (2020-07-15 - Rating: 5)
Thanks you Gropp Heating and Electric for coming out to service our AC unit. The gentleman that came were very knowledgeable and ensured that all basis were covered. I will be sure to call them up for anything in the future.

Review 14 (2017-12-05 - Rating: 5)
Great service! I called and 1.5 hours later they were at my house ( which is 30 min out of Moscow) Super fast and impressive service! I highly recommend

Review 15 (2023-11-02 - Rating: 5)
Huge kudos to the 2 young employees that took the time to help an older gentleman with a flat tire this morning. The world needs more of this!

Review 16 (2017-11-15 - Rating: 5)
Absolute first class guys. Super explanations of things, no attitude weirdness, no stoic cold-shoulder weirdness. Just great guys that figured out a very confusing problem, and fixed it fast. Doug and Nick. My best recommendation!

Review 17 (2022-06-09 - Rating: 5)
My thermostat stopped sending a AC cool signal and they replaced it on warranty! Very happy with them

Review 18 (2019-08-15 - Rating: 5)
Nobody has done a better job at HVAC maintenance for me. Nice guys good work ethic. Highly recommend.

Review 19 (2022-11-07 - Rating: 5)
The team at Gropps is amazing, thanks for keeping us cool...or hot...depending on the season!

Review 20 (2021-04-25 - Rating: 5)
Professional and efficient. Solved my heating problem quickly. I would give them a 10 star rating.

Review 21 (2020-01-21 - Rating: 5)
Nice people to work with. Electrician explains things. I’d definitely recommend them.

Review 22 (2022-03-26 - Rating: 5)
These guys are absolutely amazing! We have had a couple issues with our furnace and James and Eric have been the absolute best. One of the issues was just a loose wire and Eric fixed it within minutes and charged basically nothing. They have both been very willing to teach and share their vast knowledge and I just couldn’t be happier with this company!

Review 24 (2021-07-01 - Rating: 5)
I am SO grateful for this company. They are AMAZING! Our A/C went out in the heat wave and they worked their tails off to get out and save my pregnant wife from the heat. They are our heroes! Special shout out to Dave and the other 4 techs for working 12 hr days repeatedly to help so many!

Review 25 (2019-02-19 - Rating: 5)
Saved me when nobody in lewiston had the parts for our A/C they did

Review 26 (2020-12-11 - Rating: 5)
Our family has come home to both a frigid cold home, and a hot sweltering home. A quick call to Gropp Electric and they were on site fixing the problem without delay AND they stayed until the job was COMPLETE. I will not hesitate to call again and refer my friends and family to their business. Trustworthy, knowledgable and available! Thank you!

Gropp Heating Air & Electric