Grayson Air Conditioning, Inc.

Photo of Grayson Air Conditioning, Inc.

Located in Mobile, Alabama

Address: 7200 Cottage Hill Rd, Mobile, AL 36695, United States

Phone: +1 251-202-5477

Rating: 4.9

Services

  • Repair services

Categories

  • HVAC contractor
  • Air conditioning contractor
  • Air conditioning repair service
  • Contractor
  • Heating contractor

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-10-30 - Rating: 5)

    If anyone is in need of ac repair or replacement I recommend Graysons air-conditioning! They just replaced my full unit inside and outside and they did an amazing job. I called them and had everything ordered and installed the very next day they even offered to bring me window units for that day until they got my new unit installed. They were professional, fast, and did a great job cleaning everything up just like brand new. Im very happy with everything and it was hassle free and seamless.

  • Review 2 (2024-12-30 - Rating: 5)

    Graysons has hands down been the best A/C shop we have ever worked with. They’re fast and super efficient. They were in and out and had our A/C back up and running in just about 30 minutes! Not to mention the repair men, Doug and Lance that came were super kind and professional! Didn’t make a mess anywhere even with our red dirt back yard and even joked with the kids a little! Best experience ever, will not be using anyone other than a Graysons from now on!!

  • Review 3 (2024-09-24 - Rating: 5)

    I dont know how Grayson AC finds so many polite and knowledgeable service technicians. I have met many techs over the 20+ years I have been with Grayson, and ALL have been good. Today we had Allen come for our six month maintenance. He so nice and polite and took the time to explain what he had seen and done on our system. He even followed up on issue that I kept forgetting to call about. Allen went above and beyond to make sure that everything was taken care of to our satisfaction. Another great experience with Grayson.

  • Review 4 (2024-11-22 - Rating: 5)

    I was looking for a generator and after receiving a few quotes I decided to use Grayson Air Conditioning, Inc. I cant thank everyone enough for the smooth process. Everyone involved was friendly, professional and knowledgeable with each question I had. Communication was excellent. Thank you to everyone involved. Amanda, Will, Brandt, Clay, Chris G, Dustin P, Cooper W, Ben and Lantz. Team effort! Greatly appreciate you ALL!!

  • Review 5 (2024-11-15 - Rating: 5)

    We had a great experience with Grayson. Had to replace our outside unit and refrigerant lines. Dustin, Daniel and Clay did a great job, cleaned everything up and explained everything that they were doing! Will be using Grayson for any future service!

  • Review 6 (2024-10-07 - Rating: 5)

    Lantz H., Ethan D., and Daniel B. were profesional and the work they did was a step change above the previous companies performance. Grayson has the best reputation in town and you get what you pay for. Learn from my mistake. HVAC work isnt the place to buy a lesson....Call Grayson the first time.

  • Review 7 (2024-09-16 - Rating: 5)

    Using Grayson has been a great experience! We noticed that our AC quit working Friday morning so I called into Grayson after one of our neighbors had suggested them. Very quickly Aaron Lee came out. He was fantastic at diagnosing the problem and was great at explaining the issues with our air handler. He went into great detail in showing me our options to fix the problem and explaining the pros and cons for each. Our experience with the install crew was fantastic as well! Chris Pruett, Clay Dasczuk, and Brannon Kennedy got out to us early in the morning and wasted no time completing the install of our new air handler. They also went above and beyond in explaining the new air handler and what to expect for the install. They answered all of our questions. They took great care of us, and as a result we look forward to using Grayson for all of our AC/heating needs!

  • Review 8 (2024-11-01 - Rating: 5)

    Grayson air conditioning installed our new furnace and duct system today and were outstanding. Aaron came out and found the problem and they sent the crew of Matthew, Bryce, Justin, and Ethan to do the installation. Very happy with the service that i recieved from Grayson air conditioning.

  • Review 9 (2023-12-21 - Rating: 5)

    What a wonderful team!! From the install to completion, each phase was done with excellence, kindness and expediency. Very professional and delight to have in our home. The maintenance is high quality as well. Each member of the Grayson team holds & delivers a high standard of service. We love this company!

  • Review 10 (2024-10-22 - Rating: 5)

    Grayson Air Conditioning came highly recommended to us and now we know why. Lantz, Daniel and Ethan did a great job, were very knowledgeable and professional, and left everything nice and clean. We are very pleased with our new unit and will now be recommending them as well. Thank Grayson for a job well done!

  • Review 11 (2024-10-23 - Rating: 5)

    I just had my upstairs ductwork and all grills replaced and the work was awsome!! The crew of Matt and Justin and Bryce and Ethan are true craftsman of their work. Grayson installed my systems when the house was built and they have replaced both my upstairs and downstairs units and now completed the duct replacement upstairs. These folks are the best and their crew truly pays attention to the details!! My sincere thanks to Grayson for an awesome job!! Thanks again to Matt, Justin, Bryce and Ethan for a professional job...well done!!

  • Review 12 (2024-10-25 - Rating: 5)

    We have been a customer of Grayson Air for a number of years, including multiple units installed, duct work replaced and I maintain an annual maintenance agreement with them. Through out it all we have had excellent installations, prompt and on-time service calls and a very positive relationship with both office and techs ! Today, the guys (Justin Hollingsworth, Matthew Gafford and Bryce Konazeski) completed our duct replacement and I couldnt be more pleased. The guys showed attention to detail, cleaned up behind themselves, completed the work in a timely fashion and were all very respectful to my Wife and family. My hats off to Grayson for another great job ! Larry OdomMobile, Al

  • Review 13 (2024-10-02 - Rating: 5)

    I would like to thank the team of young men who installed my new a/c system. They were all very professional, and left the area spotless. I’ve used Grayson A/C for years and have never been disappointed. Please thank Mason, Daniel, Grant, Bryce, Lance, Matthew, Ethan, Chris P, Clay, Cooper and Alan. Job well done!

  • Review 14 (2024-11-21 - Rating: 5)

    We had 2 young men ,Allen and Lance, check our AC unit today. They were so very pleasant and did such a great job.Very knowledgeable. 9Checked everything inside and out. We have used Grayson for 38 years and have never been disappointed.

  • Review 15 (2024-09-02 - Rating: 5)

    Will and Tyler were excellent help today! They were quick to respond and a speedy service at a much more reasonable price. Another local company had us about to sign on the line for a new $14,000 unit and Grayson’s had us cooling off for a fraction of that cost in half the time!! I can’t say enough about them…we even went ahead and signed up for the maintenance plan! We are grateful to have Grayson’s on our side! Great job guys!

  • Review 16 (2024-09-12 - Rating: 5)

    Hands down the best ac company and have gained a life long customer. They are quick, friendly, courteous, professional, competent, and thorough. Chris, Bryce, Ethan, Brandt, and Clay all came out today and completely replaced our inside and outside units as well as got ac running to part of our upstairs bedrooms that the previous company had messed up. The price was unbeatable and they even offered us a military discount which made the overall price cheaper than originally quoted, even with taxes. My family and I will highly be recommending them. Also, their price for just coming out to diagnose an issue is exceptional and they were fast and friendly. Our home warranty jerked us around a lot and even though it wasn’t their issue, they made the whole situation bearable!

  • Review 17 (2024-07-24 - Rating: 5)

    I want to make a big shout out to Mason, Allen, Terry, Brant & Joey. These guys did a fantastic job installing my new a/c & heating unit. They worked great as a team & it showed because of how smooth everything went. From the install to the final cleanup there were no issues. They represented Grayson Air Conditioning very well. I highly recommend them. Again, thanks guys.

  • Review 18 (2024-12-11 - Rating: 5)

    Doug and Lance came to my home to check a leak issue with my heat pump on Dec. 11. They promptly found the issue and had it fixed within the hour. I would highly recommend Grayson’s to anyone.

  • Review 19 (2024-09-02 - Rating: 5)

    We are very pleased with Grayson and the personnel we have had the pleasure to interact with. From the first call to find a company to assume the maintenance of our units, conversations have been both courteous and professional. It is nice to know a company that is quick to respond and strives to make the customer feel important. Life is busy in today’s society and punctuality is very important.In addition to the maintenance, we had to relocate one unit and replace the entire second floor duct system. Grayson was expedient in providing solutions. Calls to the office were met with the pleasure of speaking with Tracy - polite and professional. The response time from Aaron L was appreciated. The coordination and solution discussions with Joey were great. The install crew of Lantz W, Daniel B, Ethan D were very polite and professional as well. They showed the upmost respect for us and our property.

  • Review 20 (2024-12-21 - Rating: 5)

    Thanks to Chris P, Brannon K and Phillip Q for the install of new Air Handler and maintenance on our system. Arrived on time, where polite & professional. Made sure everything as in order and functioning before they left. Recommend them for your needs.

  • Review 21 (2024-07-17 - Rating: 5)

    Had my ac go out at 5 pm, Allen Cowart came out that night but it was not fixable. He hooked us up with a ac window unit while they ordered my ac. Then Masion, Grant, Clay, and Joey worked in the hot heat to get us hooked back up to our ac. Great group of guys! This is my second time with Grayson and i am very pleased with them. I also have them twice a year service my units. I would refer anyone to call them if you are in need of ac work. We even had to call Grayson to see if we could get our bunny out from under the ac work, and to make sure she could do any damage. With a smile Ben came and took a look at where she was and ordered me a box of ac filters to save me from going to the store. So again great team, kind faces and polite gentlemen.

  • Review 22 (2024-08-14 - Rating: 5)

    After finding out that several of the services techs we had always trusted left the previous company and gone to Graysons Air Conditioning, and having had a very challenging summer last year with the company we had been using for over a decade, I looked into Graysons this year, when one of our units starting failing. I called Graysons on a Saturday afternoon and scheduled them for my first off day, which was Monday. Mr. Doug came out first thing Monday morning, was able to match the quote and set up financing within no time. Ashley called me within the hour and scheduled my install for Wednesday. First thing Wednesday morning, Dustin and Cooper were here to install my new unit. Both days, Doug and Dustin called thirty minutes in advance to let me know they were on their way. Everyone was extremely kind and considerate of me, my home, and my pets. Dustin and Cooper kept everything very neat and clean, even vacuuming up the area, despite having also laid down a drop cloth. They cleaned up all the old wiring and filter system, that had been left even after the last unit was installed, and rebuilt the shelving for the unit, after the leaks/damage we had last year. Mr. Joey came to check on them during the job, to make sure they werent overheating and see if they had everything they needed, as well as introduce himself to me and reassuring me, I could call them anytime we need them. It has been a very pleasant experience, with absolutely no issues, and I appreciate them all so much. I will be using Graysons for my heating and a/c needs from now on.

  • Review 23 (2024-11-01 - Rating: 5)

    Awesome company and great customer service!!! Justin, Matthew and Bryce did an awesome job completely renovating our ductwork! Very thorough and cleaned up everything. Would definitely recommend this company to anyone needing HVAC work done.

  • Review 24 (2024-07-26 - Rating: 5)

    Grayson Air Conditioning installed a new A/C unit for us. They replaced the duct work as well. The whole team….Matthew, Justin, Bryce, Joey, Brannon and Clay were amazing. They were polite, very professional, and respectful. We will definitely recommend them to our friends and family.

  • Review 25 (2024-07-10 - Rating: 5)

    I was told that lightning struck my unit. Had to call my insurance company. The sent some one out with a list of things to fix that equal to over 4k dollars. Tyler came by did an assessment and it cost way less and took him no time to find the root cause and fix my issue. Tyler and Grayson really care about their customers and quality work. I will be using Grayson from now on!! Tyler is the best!!!

  • Review 26 (2024-06-24 - Rating: 5)

    Our ancient AC finally kicked the bucket a few days ago, so we called Grayson Air Conditioning. After Aarons inspection it was determined wed need to totally replace our HVAC system due to a several issues he found, so he set us up to get it done today. Bryce, Chris, Brannon and Clay showed up bright and early this morning and handled it professionally and efficiently, and even finished the job a little earlier than expected. They were all awesome. Thank yall for keeping us cool!

  • Review 27 (2024-06-25 - Rating: 5)

    Our unit of 13 years bit the dust Saturday evening so we went scrambling for an answer. Needless to say we went with Grayson Air due to their $50 diagnostic/travel fee compared to Hanson wanting to charge us double the price!Once it was determined it was best to get a new unit the process was streamlined. By Monday morning at 8 am they were calling us to come over and install it ASAP. By the end of the day my house felt like the igloo I want it to feel like!Allen was great helping us make the decisions and Mason, Glenn, and Cooper worked during an heat wave to install the unit all while having the best attitudes. Joey even made sure I had the best thermostat for my equipment and answered any questions I needed answered. I would recommend this company in a heart beat.

  • Review 28 (2024-08-06 - Rating: 5)

    Scott Hopkins was my service technician. Scott has been to my house several times for routine maintenance but this was the first time I had an emergency. I had no AC from Sunday to Monday and it was 91 degrees inside the house. Scott quickly found the problem and had me up and running in no time. That isnt the end of the story. Its the professional was that Scott always presents himself. He is knowledgably, very kind, a gentleman and an asset to Grayson. I too am in a service business, working for Pilot Catastrophe Service on Hillcrest. I would take 100 just like Scott. He is a true professional.

  • Review 29 (2024-07-16 - Rating: 5)

    I want to list the install crew first:Lunts W, Daniel B, Ethan D, Justin H and Bryce K. This is a crew I know Grayson is proud of. You just stay out of their way and they will get the job done. The results are accomplished by highly skilled craftsmen. Finally a word about Grayson. Quality work at a reasonable price. They are there when you need them and will complete the project when promised. Extremely satisfied.

  • Review 30 (2024-08-02 - Rating: 5)

    8/2/24 After I came home from work and noticed my air conditioner wasn’t functioning properly, I called another vendor that couldn’t get me until Monday. I gave Grayson a call and they sent Scott out and he took care of the problem. He was very knowledgeable and got straight to the problem. Scott fixed it in a very timely manner thanks a lot Scott and Grayson top tier service!

  • Review 31 (2024-10-02 - Rating: 5)

    Scott was an absolute doll when he came by to do our routine maintenence. I was in the middle of cooking breakfast and couldnt stop and he just took care of everything and barely made a peep just smiled the entire time and was nothing but friendly. My husband and I both work from home so he was very conscious about the noise level. You would have never known he was there for the most part. Glad to know we can personally request him for our services after calling the office to brag on him yesterday ❤️

  • Review 32 (2024-07-28 - Rating: 5)

    I had just bought my house and my ac starting going out just two weeks in but luckily from Lantz Waters working there and all of the amazing things he had told me about the company I knew exactly who to call. From miss Shannon in the office being so polite she had Ben come out that afternoon, and he was able to get me back up and running and have ac for my kids that night. Then the next day when more problems arrived she had Mr. Alan come out and he was more than helpful with pricing and options and really took his time making the process so much easier. After you help me find a good unit and pricing that worked for me he had an install crew there the very next day Installing my new unit. The 3 man crew of Lantz W. Daniel B. And Ethan D. Had my new unit in and the hole project cleaned so fast like they were never even ther. All around a phenomenal company with wonderful employees

  • Review 33 (2024-04-08 - Rating: 5)

    The Grayson guys are the BEST! We had two crews at our house throughout the week. The install guys are so professional, friendly, caring, and provide the best customer service. I work from home and was there when they were working. Justin, Alan, and Stephen worked in the attic for days with a smile on their face. When they left everyday they left it so clean that you didnt even know they had been there. Shout out to the install crew on Monday who worked hard to put our new system in and came back to fire it up on Thursday- Pruett, Terry, Clay, and Brannon. Our new AC has been wonderful and its great knowing we are breathing in the best air quality after having all of duct work replaced. Thanks to Joey for making it happen and having a great crew.

  • Review 34 (2024-12-22 - Rating: 5)

    We’ve been customers for years and they reliably come out anytime we’ve had an issue, weekends and holidays included. Mathew, Justin, Bryce, Clay, Chris P, Brannon, Brant just installed a new system and it’s running great.

  • Review 35 (2024-06-10 - Rating: 5)

    Grayson came out first thing in the morning and got straight to work on replacing our downstairs air conditioning unit! They were all friendly and very helpful in setting everything up! They kept my house very clean and cleaned up behind themselves when they were finished! Thank you to Justin, Matthew, Brice, and Coop for all your hard work today!We also had some work done on our upstairs unit and the 2 guys that worked on that did a great job too! Thank you to Dustin and Chris for doing an amaIng job and working efficiently to get our air upstairs working again!

  • Review 36 (2024-08-25 - Rating: 5)

    Matthew Gafford, Justin Hollingshead, and Bryce Konazeski worked in our home installing new air ducts for our two conditioners. We are extremely pleased with their work. They arrived promptly and worked very diligently, and they left our house clean. They are very pleasant and friendly young men. We enjoyed getting to know them.Marilynn Lash McLeod

  • Review 37 (2024-08-11 - Rating: 5)

    First time calling on Grayson Air today. Allen C came out and not only was he professional and friendly he got my a/c up and running in no time! Great first experience and would recommend!! Thank you Allen and Graysons!

  • Review 38 (2024-06-11 - Rating: 5)

    The Grayson team got here first thing in the morning to replace our A/C unit. They were excellent as always! Courteous, cleaned up everything, quality fit-up and workmanship, and all done in just a few hours. Thank you, and keep up the great work!

  • Review 39 (2024-12-18 - Rating: 5)

    Clay, Brannon, and Chris did a great job installing our new unit! They were very friendly and knowledgeable.

  • Review 40 (2024-01-09 - Rating: 5)

    Grayson Air Conditioning is a top notch company that we have used to service our home the past 4.5 years. They are prompt and courteous and do a great job efficiently. Most recently we have had Tyler H. out to service our generators and A/C units. He arrived on time, was friendly, considerate, and quickly diagnosed the issue which he explained thoroughly in laymans terms before he fixed the problem. The office staff has also been easy to reach and pleasant to speak with on the phone to schedule. I highly recommend this company!

  • Review 41 (2024-04-09 - Rating: 5)

    It was time for a new system with our power bill around $400. We decided to install a new Carrier Green Speed system! Joey came and inspected our home and was super nice and very professional with explaining the advantage of upgrading the ductwork and insulation for our new system. The installers Chris P, Brannon, Terry, Clay, Alan, Justin and Stephen were very polite and punctual with having the job completed in just 2 days!! They kept the home clean and safe for me and my children while the job was being completed. The quality they brought was unlike any other contractors we’ve ever dealt with! Thank you Grayson! The ladies in the office even called to check on how things went! Thank you Tracy for ordering and registering, Ashley, Amanda, Morgan, Shannon and Carolyn for being the absolute best group of office personnel Ever! 10 stars for Grayson team on this project!! Thanks Will, Richard and Pete for assisting through this job!

  • Review 42 (2024-08-08 - Rating: 5)

    I had the Carrier 4 Ton Horizontal Greenspeed HP System installed on 7/24/2024 by Grayson Air Conditioning, Inc. The installers Matthew Gafford, Bryce Konazeski, and Justin Hollingshead did an outstanding job despite some unexpected Carrier parts issues. They arrived approximately 7:45 am and were finishing between 3:30-4:00 pm, but the system was not working to provide cool air. I want to give a big thanks for the three installers for their professional attitudes and work ethic in sticking with the job. They were able to contact manager and get a new Carrier unit delivered and remove a new evaporator coil from it and install it to get everything working. This despite having to work until 9:20 pm to ensure job was done and all was working. Thank you also to their Manager Will (not sure of last name) who had arrived late in afternoon to check on install and when it was determined that an issue with system had occurred assisted with getting new part and who also displayed outstanding professionalism and remained until install complete and system was properly running. On 7/25/2024 system is working great and despite issues Grayson Air Conditioning employees were above and beyond anything one could hope for when having a vital expensive HVAC system removal/installation purchase. Thank you all!!!

  • Review 43 (2024-03-27 - Rating: 5)

    I recently contacted Grayson Air when I needed a new compressor. Phillip Q. came out the same day, inspected my unit and gave me a couple of different options. I decided to go with Grayson based on the reviews Id read, Phillips professionalism, and the quality of the Carrier unit they proposed.My installation was scheduled very quickly and the 3 installers (Lantz W., Mason S., and Elijah S.) were so nice and professional. They kept me informed throughout the day of their progress and took great care not to damage anything in my home. I couldnt have asked for a better installation team. They completed the job earlier than I expected and made sure I didnt have any questions about the new system.I would recommend Grayson Air Conditioning to anyone looking a local company to work with.

  • Review 44 (2024-08-08 - Rating: 5)

    Lantz W., Daniel B. and Ethan D. did an incredible job replacing our HVAC system in the heat of the summer. Lantz explained the system we were sold and discussed the process and he and his team got straight to work. When they finished, Lantz took additional time to review the thermostat and show me how they sealed and patched the duct until they come back and replace it. He also explained the protective measures for the outdoor condenser (hardware used to secure and protect from up to 150mph winds). They cleaned up as if they were never here. Daniel and Ethan had a good leader and were professional and courteous as well. We appreciate the technicians, the sales team (Philip) and the Installation Manager, Joey, for also coming by to inform us about the attic access for the next steps in replacing our ductwork when it cools off later this year. We wont use any other company for maintenance, repairs or replacements because they really are the best around!

  • Review 45 (2024-12-14 - Rating: 5)

    Great install of replacement A/C system. On time, everything works, polite, very clean, no surprises, reasonable price. Shoutout to Justin, Bryce, Chris, Brannon, Austin and Matthew.

  • Review 46 (2024-05-13 - Rating: 5)

    My a/c went out on a Saturday and Grayson was able to install a new unit on Monday, The team arrived promptly at 8:00am and completed the job by 4:00pm. Joey Pettis, Manager was a great team leader and made sure the job was performed to meet company standards.Stephen, Logan and Matthew were the installers. They were professional and courteous. So refreshing to work with a company that provides such great customer service.

  • Review 47 (2024-06-21 - Rating: 5)

    Lantz W., Cooper W., Daniel B., and Brandt G. was our install team. Graysons was able to provide next day service and even send a tech the day of to give us a temporary fix. Everyone who provided my family and with service were respectful, kind, and understanding. We highly recommend this team and company!

  • Review 48 (2024-06-14 - Rating: 5)

    Graysons has done our HVAC work for years and we have always been very pleased. We just had all our ductwork and attic staircase replaced, which took three days as they had advised. Every day they were exactly on time, communicated well on what to expect that day, worked hard, and thoroughly cleaned up at the end of the day. There were 3 men on the crew(Matthew, Justin, and Bryce); all very nice well mannered professionals. I honestly was a tad nervous about getting this work done, but it went very smoothly. Again very appreciative of Matthew, Justin, and Bryce. I highly recommend Graysons!

  • Review 49 (2024-01-12 - Rating: 5)

    Ben Howell was excellent. He actually came out to give us an estimate on a new heat pump system after 5pm, the same day we called. He was very informative and took the time to explain each system that Grayson offered, and the pros/cons of each. He also gave us financing options that were very competitive. After giving us a day to think over our options, Ben followed up with us to make sure we had heat before the nasty cold weather comes in. I truly appreciate how kind, understanding & informative he was. Top notch service. Thank you, Ben!

  • Review 50 (2024-06-21 - Rating: 5)

    My family and I needed an emergency AC replacement as it broke down upon my dad’s arrival home from receiving healthcare treatment. The day of we had a wonderful tech come out to the house to take a look , and he even temporarily fixed it till a crew could come the next morning. They were right on time, very diligent, and understanding. Lantz W., Cooper W., Daniel B., and Brandt G. Were amazing they worked around in a crowded space and went the extra mile with clean up. They stayed to ensure everything was working properly. I highly recommend this company, but especially this team!

  • Review 51 (2024-07-28 - Rating: 5)

    By far the best choice we could have made. The unit is outstanding and the crew (Aaron, Joey, Terry, Brant, Mason, and Tyler) were very professional and some of the nicest people we have ever met!

  • Review 52 (2024-05-31 - Rating: 5)

    Chris Brannon and Clay installed a new split for us Today highest praise comes in the form of “it looks like they were never here.” right on time did a great job were friendly and intelligent about their job. we’ve been customers of Grayson for over 35 years. they are honest helpful and come when they are needed

  • Review 53 (2024-04-02 - Rating: 5)

    Grayson A/C came out today and installed a new Carrier Infinity Downstairs unit both inside and outside units. The three gentleman...Chris, Dustin and Cooper were the most professional and knowledgeable group of men I could have hoped to work on my new unit. They answered any and all the questions I asked and attended to every minor detail during the installation. My home was left spotless when they left and my new A/C works Great...I would highly recommend Chris...Dustin and Cooper if you need any A/C work as they are up to date on all the codes and made sure every detail was PERFECT..... My thanks to Grayson A/C for having these high caliber men installing my new A/C unit. Again Kudos to Chris...Dustin and Cooper for a job WELL DONE!! 5 STARS!!!

  • Review 54 (2024-08-22 - Rating: 5)

    Grayson Air Conditioning installed a duct system in my home and I was greatly impressed by the workmanship and professionalism of their employees: Matthew Gafford, Bryce Konazeski, and Justin Hollingshead. I trust this company to care for my HVAC system and my whole house generator.

  • Review 55 (2024-07-10 - Rating: 5)

    They came out to my daughters house and gave a second opinion due to her warranty company (a competitor) giving her the run around. He was able to locate exactly what was wrong when the competitor over looked it. I am grateful for their help and going over and beyond to figure out what was wrong. This was 2 weeks ago and the competitor still hasnt fixed the problem due to a part coming in, if it wasnt for the warranty with the competitor Grayson would have already had it fixed and back up and running.

  • Review 56 (2024-09-19 - Rating: 5)

    Between maintaining my own home, as well as managing home projects for clients, I’ve worked with Grayson a lot recently.As always, they’ve provided excellent, professional customer service. That great service starts with Peyton, Shannon, Morgan and Ashley who are always cheerful and so helpful on the phone; they always sound like they are delighted to be at work and that they genuinely want to be of assistance. Today, Phillip was prompt, professional and even saved my client some money. Shouts out to Will, Tracey, and Joey for mapping out a more efficient design for my client’s attic ducts. Lantz and his crew did an excellent job executing the plan. Thank you to Daniel, Ethan, Justin and Bryce for working hard in the attic heat! Last but not least, I appreciate the time Allen has taken to talk through generator options so that I am well-prepared to discuss a generator install with my client.

  • Review 57 (2024-06-22 - Rating: 5)

    AC went out Thursday. Grayson assessed the issue that day and had replacement scheduled for the following. Installers Chris Pruett, Brannon Kennedy and Clay Dasczuk were awesome. Very courteous, professional and dealt with 120 degree temp in the attic to get the air back on. Thank you so much gentlemen. Highly recommend their service.

  • Review 58 (2024-07-08 - Rating: 5)

    Late on a Sunday evening Grayson’s quickly found the issue and fixed our A/C. The technician Tyler H. Was very professional and paid attention to the little details. He also spoke very highly of the company, team members, and owner.This the kind of company anyone should want to work with!

  • Review 59 (2024-07-25 - Rating: 5)

    Chris Pruett, Brannon Kennedy, and Clay Dasczuk replaced our duct work and were exceptionally competent, considerate, polite, and efficient! I highly recommend them!

  • Review 60 (2024-07-02 - Rating: 5)

    The crew led by Grayson AC demonstrated the utmost courtesy and respect throughout the installation process. They worked diligently to provide us with a brand-new cooling unit and air duct, which has significantly improved the cooling of the house. Each member of the team, including Lantz W, Elijah J, Daniel B, Stephen B, Chris P, Clay D, and Cooper W, displayed exceptional professionalism and were well-received by our pets.

  • Review 61 (2024-06-22 - Rating: 5)

    Grayson Air Conditioning, Inc. fixed our AC in record time. Arrived as scheduled, courteous, efficient installers: Chris Pruett, Brannon Kennedy & Clay Dasczuk did a fantastic job. Highly recommend this company & their professionals.

  • Review 62 (2024-08-02 - Rating: 5)

    Great service. The crew Lantz W, Daniel B, Brannon K, Mason S, Clay, Brandt G and Chris P did an outstanding job and are very professional.

  • Review 63 (2024-06-09 - Rating: 5)

    Graysons showed up 20 minutes after I called and then had window units brought to my house while they installed a new heat pump. They also ripped out all of my ductwork and replaced it. They were on time every day and very professional. The crew, Lantz W., Daniel B., Mason S., Stephen S., Chris P., Brannon K., Clay D., and Brandt G., did an awesome job!

  • Review 64 (2024-04-11 - Rating: 5)

    I recently had my AC repaired. Grayson Air Conditioning was prompt in returning my call and quick to come give us a quote and service our AC. The technicians who came out were clean (LOL), kind and did a great job! Kudos to Cooper, Chris and Dustin for cleaning up after themselves and giving great customer service. :)

  • Review 65 (2024-07-11 - Rating: 5)

    Always have a wonderful experience! We got all of our ducts redone and the team worked through rain to make sure we had them done quickly! Thanks Lantz W., Daniel B., and Ethan D.!

  • Review 66 (2024-10-28 - Rating: 5)

    Allen Cowart did excellent service for my house semi-annual service check on my HVAC. Allen was professional and courteous. Knowledgeable in answering all my questions.

  • Review 67 (2024-06-03 - Rating: 5)

    The Grayson team of Matthew Gafford, Justin Hollingshead, and Logan Woodruff repaced my a/c ductwork in my attic last week. They did a great job, were very friendly and professsional. They cleaned up daily and there was no trace of them being there. They completed the job in 2 days instead of 3 days. I was very impressed with them, and have used Grayson in the past and will continue to use Grayson in the future.

  • Review 68 (2024-05-02 - Rating: 5)

    We recently bought a home with an AC system few understood or wanted to work on. Grayson’s came out late on a Friday, answered our questions and gave us multiple options for solutions, and had ALL of the work completed by the middle of the following week.Chris, Dustin & Cooper were awesome! They were Professional, pleasant, and left without any mess in sight. Thanks again guys!Highly Recommend!

  • Review 69 (2024-07-04 - Rating: 5)

    Im a satisfied customer. Thank you Doug Cordelle, Chris Pruett and Brannon Kennedy.Graysons team work is impressive. They work professionally, efficient and in timely manner👍.Happy 4th!!! 🇱🇷🎆

  • Review 70 (2024-07-29 - Rating: 5)

    I just had a new system installed by Lantz, Daniel and Ethan from Grayson Air Conditioning.They did a great job and were very professional and courteous.You couldn’t ask for better service. They were great!

  • Review 71 (2024-05-26 - Rating: 5)

    We had a wonderful experience with Grayson Air Conditioning. These 3 men: Lantz W; Daniel B and Mason S are great. They were very friendly and professional. I highly recommend them to work on my air conditioner and furnace anytime we have a problem.

  • Review 72 (2024-05-11 - Rating: 5)

    I want to take a quick minute to thank Justin, Logan, and Matthew along with the ladies that took my call to the service tech that diagnosed the issue. This whole team made the experience awesome. This company has their process down to a science. I would not just recommend them, but would say there is no reason to look elsewhere. Well done Grayson AC you have a great team!

  • Review 73 (2024-04-19 - Rating: 5)

    My AC air handler needed to be replaced and everyone I spoke with were very professional, knowledgeable, and pleasant. The crew that came to do the install (Lantz W., Brannon K, Elijah J, Brandt G, and Stephen S.) were very professional, personable, well mannered, and worked their tails off. It was a big job and there was a lot that needed to be removed and replaced. They took precautions to make sure the floors were covered and protected from debris and damage. They cleaned everything up and left the place better than they found it. Thanks for a great experience. I will definitely recommend Grayson’s!

  • Review 74 (2024-06-19 - Rating: 5)

    We had a very positive experience with Grayson AC. We had to replace our entire AC/heating system. Everyone was very nice, professional, helpful! They did a wonderful job. I especially appreciate the work of Terry Cox, Chris Pruett, Logan Woodruff& Brandt Givins- they worked hard all day. Would highly recommend Grayson. Updated 6/2024- We had an issue with our AC + water leaking. Another company was unable to fix the issues after 4 attempts. Grayson fixed it on the first attempt. We enjoyed working with Daniel B, Stephen S & Lantz W. Would highly recommend.

  • Review 75 (2023-10-10 - Rating: 5)

    I got a new AC unit from Grayson a few years ago and their service has always been very good. I highly recommend their service contracts also, since the techs are all very knowledgeable and professional. Today Tyler educated me on the importance of getting a UV light and how that will help maintain the unit. He was courteous and respectful of my property and did a great job!

  • Review 76 (2024-06-18 - Rating: 5)

    Chris, Brannnon and Clay installed blown attic insulation. They did a great job. It was done quickly and efficiently in a very professional manner. Preparation and cleanup was excellent. We are very pleased with the results.

  • Review 77 (2024-07-17 - Rating: 5)

    Tyler Hensarling handled the Spring maintenance service call for the house in Lake Forest. He arrived at the stated appointment time, and all system check steps were efficiently completed. He did not leave until my follow up questions were answered.

  • Review 78 (2024-02-19 - Rating: 5)

    Grayson Air Conditioning is a great company to hire to do the job. Very knowledgeable and a pleasure to deal with. Thank you Lantz W., Mason S, Justin H, Brannon K, Chris P, Brandt G. and Elijah J, for for your excellent work ! We have hired this company for a big project and confident that its all going to be done on time and with great quality of work.

  • Review 79 (2024-06-21 - Rating: 5)

    Our AC went out yesterday the same day we had a tech out that was able to preform a temporary fix. The next morning we were able to get it fixed. The team they sent out was wonderful. Lantz W., Cooper W., Daniel B., and Brandt G. Were on time, friendly, and went above and beyond on the service. I cant recommend this company and specifically this team enough.

  • Review 80 (2024-06-12 - Rating: 5)

    As always, Grayson delivered on-time, courteous service. Tyler and Brant arrived with a new heat pump at 8am and I had air again by 11 am. I recommend Grayson for all your HVAC needs.

  • Review 81 (2024-07-19 - Rating: 5)

    Thank you Philip for diagnosing and troubleshooting my hvac system after I was lead down a rabbit hole by a different hvac company earlier in the week. I have fired that hvac group and am now a true believer in the competence and genuine attention to detail that Grayson hvac brings to their service calls. Thanks!

  • Review 82 (2024-07-05 - Rating: 5)

    Our AC stopped cooling today July 4,2024 on the holiday! With in the hour from calling Tyler he was at our house had it diagnosed and cooling. Highly recommend. Thanks Grayson and Tyler!

  • Review 83 (2024-06-05 - Rating: 5)

    Excellent work! Mr Pruett, Mr Kennedy, Mr Dasczuk and Stephen were very professional and very hard working. Their job performance was above reproach and performed in a timely manner. They all had a wonderful personality and felt comfortable having work at my residence.. I would recommend them to all my friends.Thanks for a wonderful job, well done.

  • Review 84 (2023-08-16 - Rating: 5)

    Great service! Thanks to the installers for all the hard work in this extreme heat! They installed a new unit. They did a great job. I can not say enough about Aaron L.(Performed Initial visit), Matthew G., Chris M., Logan W., Will (Manager) and Tracy (Office)! The nice lady came behind the guys and cleaned up and she did a good job as well. I apologize I didnt get her name before she left today. So very pleased with every thing that happened today. We have been using Grayson since at least 2011 and have only had great things to say about them. They were punctual, courteous, and made sure to answer all questions. I don’t hesitate to call or refer Grayson for any Air Conditioning issues.

  • Review 85 (2024-03-16 - Rating: 5)

    Today Grayson Air Conditioning replaced our HVAC system. We were very impressed by the work done by the team of technicians, led by Lantz W. All five members of the team, including Mason S., Elijah J., Alan S. and Clay R., were courteous and considerate of me and my wife as they worked through the day, from 8 a.m. to 4:30. They worked well as a team and were as quiet as could be for doing this kind of work; it was not disruptive. They left our home as clean as it was when they arrived, and we are confident in the quality of their work.We chose Grayson in the first place because of their excellent customer reviews, and look forward to their service in years to come.

  • Review 86 (2024-04-03 - Rating: 5)

    Doug came out to do full service on our heat pump and generator. Very professional and pleasant. Recommended a surge protector on unit and we agreed and its installed! Had everything in his van to do service maintenance! Thx Grayson for great service technicians.

  • Review 87 (2023-05-16 - Rating: 5)

    The Grayson team did a fantastic job installing my new AC unit yesterday.The crew of Lantz, Alan, Micah, Brandt, Joey and Angie were courteous, efficient and professional. It was a large install and the crew worked hard, ensuring that the system worked properly before leaving.The cleanup was first rate, you would never know that they had been working inside and outside all day.I’ve used Grayson for many years and will continue to do so.

  • Review 88 (2024-04-08 - Rating: 5)

    Our upstairs AC unit was running constantly, but the temperature in the rooms stayed in the high 70s and 80s. It was also time to have both our units serviced. We contacted Graysons and they sent Doug out to troubleshoot the problem that day and to service both our units for a yearly checkup. Doug found the problem in the AC unit and the issues we were facing with the furnace that had not been replaced when the ac was replaced 5 years earlier by the previous homeowners. He answered all our questions, helped us schedule a time the next day for repairs and the replacement of the furnace. Before leaving, Doug made sure everything was in order and cleaned up. Great job! Replacing the furnace and repairing the AC, and (at our request re-leveling the outdoor AC unit) was handled by Lantz, Elijah and Mason. This was a big job that also required replacing our vent in the roof. (Grayson had a roofing company help with that because of our steep roof.). As the work was being completed Joey, the installation manager, came by to make sure everything was completed. All of these Graysons employees are courteous, respectful, personable, and professional. They contact you before their arrival, keep you informed on how the work is progressing, show you the completed work and, best of all, clean up so well you cant tell they were here. I cant recommend them enough.

  • Review 89 (2023-04-07 - Rating: 5)

    We have used Grayson for a little over 3 years now and the service has always been outstanding. We used them two years ago to replace our main AC unit and were quite pleased with experience. That install went great and we have been very happy with the Carrier unit they installed so when it was time to replace our upstairs unit we didnt hesitate to call Grayson again.The new unit was installed last week and once again we were very pleased. The guys that installed our system, Chris, & Terry were great. They showed up on time, were very professional, and made quick work of the job. The install was very neat and the new system is so much better than the old one.I would highly recommend Grayson if you ever have a problem with your system or if you are just looking for someone to perform routine maintenance. Their staff is knowledgeable and professional, and their service simply can’t be beat.

  • Review 90 (2024-05-28 - Rating: 5)

    Called Grayson on holiday and they came out very next day. Allen C did a great job finding the problem and repairing in no time. Did a full maintenance on system and explained replacement options. Will def call Grayson when ready for replacement.

  • Review 91 (2024-04-04 - Rating: 5)

    We cannot say enough about the professionalism of the Grayson crew that installed our new Duct System. Lantz W, Mason S, and Elijah J are to be commended. We were promised to have it done in 3 days and they accomplished on time. This was our second time utilizing Grayson with the first being replacement of our old Air Conditioner. Kudos to all. Ron and Sytske Kimball

  • Review 92 (2024-05-10 - Rating: 5)

    Chris, Brandon, and Clay installed my new Carrier HVAC and heater today. They were very professional and did a fantastic install. Everything Scott explained to me in the quote was done exactly. Very pleased with new unit. I definitely recommend them for heating and cooling needs. Glad to get this done before the summer hits.

  • Review 93 (2024-02-21 - Rating: 5)

    Dear Grayson A/CMy wife and I want to thank your company for the excellent service this company has provided by installing our new AFUE Furnace on 2/19/24.The two installers: Matthew Gafford & Logan Woodard were excellent at their jobs! They were on time, got old unit out and the new furnace unit in! They were inspecting their work and cleaning up the work area.After 12:30 PM Matthew Gafford went over the system with me, and then the paperwork & payment procedure. The two men did an excellent job!Thank youPeter & Sheila Hall

  • Review 94 (2023-08-22 - Rating: 5)

    Chris P., Terry C., & Brannon K were so professional & it was such a pleasure having them install our new 3.5ton gas furnace even though it made my wallet cry a lot. But my last 23 year old Carrier really lasted a good long time, so I shouldn’t be that upset, it had run it’s course. And Allen C. also did a phenomenal job diagnosing our problem & it was a pleasure working with him as well. I definitely recommend Grayson! They are top notch & even lent us a window unit until ours got replaced, EXCELLENT customer service, 5 stars!!!

  • Review 95 (2023-10-16 - Rating: 5)

    My family has used Grayson A/C for many years and we have always received great service. Thanks to Scott Hopkins who came out last Friday to do our regular maintenance. Scott was very efficient and professional. He was also very considerate in answering all of my questions. They are a great company to do business with, and I highly recommend them.

  • Review 96 (2024-05-19 - Rating: 5)

    I would love to personally thank everyone at Grayson Air Conditioning who worked on my complete HVAC replacement.Lantz WElijah JDaniel BStephen SChris PClay DCooper WThey did an amazing job. Very professional, clean, and respectful of our home. The dogs already miss you!

  • Review 97 (2023-08-15 - Rating: 5)

    Outstanding company from the initial phone call to the follow up after the estimate. Everyone cares, everyone is doing a great job. Lady on the phone was great, efficient, professional and got a tech out same day. Tyler was the tech and was absolutely wonderful. He was so patient with my mom (in a hot house), answering her every question and showing her pictures of the issues that had previously only been described to her. She was so impressed and grateful. We got a few quotes, and what it came down to for her was the bottom line. She went with the lowest cost quote, which was not really apples to apples due to the equipment used. But thats what my mom wanted. If you are looking for top quality equipment, an extremely well-run company, knowledgeable techs that are going to do the job right - Grayson is a great choice. On top of all that, they make it affordable for anyone with top of the line as their most important criteria by offering interest-free financing! (not sure if you have to qualify or what but I was very impressed by that option). Thanks to everyone we dealt with - we appreciate your time!

  • Review 98 (2024-07-17 - Rating: 5)

    Tyler was very helpful and knowledgeable to all the silly questions I asked because this was my first home and answered all of my questions with no hesitation. I highly recommend them!! The job was done in timely matter as well.

  • Review 99 (2024-06-07 - Rating: 5)

    I would like to say thank you to Cooper and Mason who installed my AC today, they were totally professional, very polite, clean, worked very hard and did a good job! Excellent customer service Grayson family!

  • Review 100 (2024-01-16 - Rating: 5)

    Every single time Grayson comes out, we say how awesome their technicians are. This time was no different with Allen Cowart! Grayson technicians not only do a great job on everything from regular maintenance to emergency service calls, they are personable and friendly.

  • Review 101 (2024-01-25 - Rating: 5)

    Very pleased with Grayson A/C on our new HP System Install. The awesome team of Chris, Alan, and Brandt were on time, pleasant, and very task-focused. Despite having stormy weather, they got the job done. My compliments also to Will the operations manager for working with us at an affordable and fair price. Graysons efficient service makes them a trusted if not the best choice for all HVAC needs.

  • Review 102 (2024-03-15 - Rating: 5)

    Grayson’s installation team arrived this morning and worked together and competently to get our new Carrier unit in place. They were all a pleasure to have in and around our home. These young men are Lantz W., Mason S., ElijahJ., Alan S. and Clay R. We appreciate their accurate work and checking everything out.

  • Review 103 (2024-05-10 - Rating: 5)

    Chris Pruett, Brannon Kennedy, and Clay Dasczuk did a great job blowing insulation into my attic and installing a new return grill in my living room wall on 5/09/2024. My heat pump immediately began cooling more efficiently. This is just what Allen Cowart, another Grayson employee had predicted would happen. Thanks for the advice and the excellent service to all these Grayson employees! Anne Zelnicker

  • Review 104 (2022-06-24 - Rating: 5)

    I started having issues with my Air conditioning cooling and decided to call Grayson out to fix it. Their service tech chase came out and diagnosed the issue that day and very quickly. I ultimately decided to get a new unit installed and I am very happy with my decision. It took a couple weeks to get the new one scheduled to be put in, but the Grayson team made sure I was taken care of for the time being with some window units to help. Brannon and Travis came to install the new unit and I was very impressed with their customer service and quality of work. Huge thanks to the Grayson team, especially Chase, Travis, and Brannon in getting this new unit installed and my house cooling well!

  • Review 105 (2024-06-24 - Rating: 5)

    Excellent work! In one day, Chris, Brannon, Clay and Bryce installed indoor and outdoor ac units, built a slab, and ran electrical to the units. They did an excellent job! Definitely recommend!

  • Review 106 (2024-05-02 - Rating: 5)

    Graysons did a great job installing a new unit and replacing ductwork in our new (to us) home. Phillip, Matthew, Logan and Hagan were all super professional, knowledgable and pleasant. Highly recommend!

  • Review 107 (2024-04-02 - Rating: 5)

    Ben came out to give a second opinion and troubleshoot my Moms unit. He was absolutely professional. He had to communicate with not only myself but my brother and Mother thru the entire process and was so patient with all of us. He made sure the issue was a smooth process and done in a timely manner. I would highly recommend his service in the future.

  • Review 108 (2023-01-09 - Rating: 5)

    Grayson Air Conditioning has been great! We have been using the company for the past two years. Every visit and job has been done thoroughly. Today, we had an annual maintenance done. Morgan made it easy for us by calling us to set up the appointment over the phone. The technician, Allen C came out to our house for the job. He explained everything that was needed to be repaired, repaired it and then made sure we didn’t have any other questions. Their customer service has been so great! THANK YOU!!

  • Review 109 (2023-09-14 - Rating: 5)

    Grayson has excellent customer service. Ben came right in to survey the problem. Ben was courteous and got me cooled off after a well ofproblems with another a/ C company. Chris Pruitt, and Alan Simmons came in and did all of the hard work for me. They were extremely professional and very courteous, and were only concerned with my concerns being a disabled senior in the heat of summer. All three of these gentlemen should be rewarded with some kind of excellence from Grayson air conditioning. If you need an air conditioning company that you can depend on with excellence in their character and professionalism, thank you Grayson, Chris PRUETT, Alan Simmons and Ben. Grayson has. excellent customer support. Ben came right in to.survey the problem then was able. to get me cooled off as a disabled senior.. Thank you again to Ben, Chris and Alan!!

  • Review 110 (2024-06-23 - Rating: 5)

    We just had our duct system replaced by matthew, bryce, and justin and the service was outstanding. they let us know everyday when they were coming and kept us updated on there progress. would definitely recommend grayson air conditioning.

  • Review 111 (2023-05-03 - Rating: 5)

    Grayson air conditioning has been amazing since using them. Since moving into my new place, Ive used them and their guys have been so professional. I just recently had my servicing done by Tyler Hen who was very communicative and worked with my schedule and was also efficient with his work. I appreciate their professionalism and honesty every time.

  • Review 112 (2023-08-18 - Rating: 5)

    Grayson installed a new AC at my home and I’m very pleased with the results. Terry C., Chris P., Brannon K, Brandt G, and Dustin P were very professional and efficient. I also had a great experience with Allen C. on a service call the day before.

  • Review 113 (2023-07-31 - Rating: 5)

    Installed new unit. Did a great job. Can not say enough about Chris, Matthew and Logan. They were really professional. Angie came after the guys left and cleaned up and she did a good job also. So very pleased with every thing today. We have been using Grayson since 1988 and have only had great things to say about them.

  • Review 114 (2024-01-04 - Rating: 5)

    We had a 30 plus year old duct system removed and replaced, along with a new attic stairway. The installers, Lantz, Justin, and Mason were punctual, courteous, and professional. The work quality was excellent. They completed all work on schedule. We are very satisfied with Grayson and would recommend this company.Richard Johnson, Irvington

  • Review 115 (2024-02-21 - Rating: 5)

    Alan Simmons and Matthew Gafford fixed our air in one day, replaced the whole unit and everything! Super nice young men, very friendly and polite. We had got help from Aaron Lee recently for another issue, and Tyler Hen too. They were all helpful and kind! 10/10 company.

  • Review 116 (2024-01-04 - Rating: 5)

    Scott Hopkins & Terry Cox came out to do our service after we had a new unit installed. They were friendly and professional and even changed out our air filter while they were doing their maintenance. Cannot recommend Grayson enough!

  • Review 117 (2024-08-25 - Rating: 5)

    Phillip was fast and took care of our needs! Will continue to use Grayson for all our heating and A/C needs.

  • Review 118 (2024-06-01 - Rating: 5)

    Very reaponsive to my calls. Called back several times when I was out of pocket. Allen Cowart was my tech. Called on his way on time, was very professional and offered suggestions for upgrades. Took his time to check and explain my generator. Beat AC company I have experienced in Mobile. Highly recommend.

  • Review 119 (2024-11-20 - Rating: 5)

    Had Allen come out and do a service on the AC System, ordered filters and checked over everything. Friendly and great service. Thank you!

  • Review 120 (2024-11-14 - Rating: 5)

    Big shout out to Aaron L, Chris P, Clay D, Brannon K, Keaton C & Brandt G for fantastic team work! Big 3 day job completely replacing the HVAC duct work. Looks fantastic and much more efficiency for the units. Thanks again fellas! Grayson never disappoints.

  • Review 121 (2022-11-10 - Rating: 5)

    We love the professionalism and quality service provided so far by Grayson. We purchased a new home and Grayson had the existing service contract for the whole home generator. Everyone we have dealt with has been great and we have since extended the agreement with no regrets.Allen recently serviced out hvac and generator units and did a thorough job, was patient and answered questions, and made everything very easy to understand.I am very satisfied with their professionalism and service.Thanks Allen!

  • Review 122 (2023-09-01 - Rating: 5)

    I want to thank Grayson for the great service. I called Grayson to check our systems it was not cooling. Aaron Lee arrived and checked the unit and found the evaporator stopped up and the heat exchange rusted out. He informed us and made up several estimates for new unit and explained each one of the to us. After we decided on a system Aaron set it up for them to replace the system. On Friday morning Mattress Gifford, Chris Motes, Logan Woodruff and Brandt Gaven arrived and installed 3 window units to keep us cool while they removed our old system as my wife is on oxygen and has to stay cool.aftef removing the old system they installed the new system with new copper tubing and wiring. It was 106 deg outside and probably 150 are more in the attic but they worked thru it. After the system was up and running they cleaned up and land scape around the new condenser unit. They then explained to us how to use the new thermostat. On the following Thursday Aaron Lee came by to check with us and make sure everything was working correctly. I want to thank the guys on a great job. We have a maintenance plan with Grayson on our home generator also. Thank you Grayson and all your technicians.

  • Review 123 (2023-05-06 - Rating: 5)

    Tyler did our semi-annual inspection of our generator and a/c and heating system. Tyler was professional, knowledgeable, and thorough. He communicated with us with ease and confidence. Grayson has always been there for us and is always on time and the service is beyond compare. Thank you Tyler for a great job and Grayson Heating and Air for always being there for us when needed.

  • Review 124 (2022-12-19 - Rating: 5)

    I love Grayson. I bought a heater/air conditioning system for my house five years ago, and it has been completely trouble free. This morning, Allen C stopped by to do a routine servicing and install an insulated tent for the entrance to my attic. Allen was helpful, friendly and knowledgeable, and he did a five star, superb job. Morgan, the office receptionist, was also helpful, friendly and knowledgeable. Its always a pleasure dealing with Grayson.

  • Review 125 (2024-05-10 - Rating: 5)

    Doug was awesome. He came right in and found the problem we had air in 30 minutes. Thank you so much I definitely would recommend Grayson to my friends and family. Again thank again.

  • Review 126 (2024-08-13 - Rating: 5)

    Great job…. Allen! Super job and he insisted on cleaning up after himself… fast, professional and courteous. Got us cool, again!

  • Review 127 (2024-06-24 - Rating: 5)

    Thank you, Travis and Dustin, for the excellent work on the installation of our mini split. You guys went above and beyond, and were so patient working with us to get things just right, and we appreciate it.Update: Two years on, and were still relying on Grayson for great HVAC service. Thank you, Doug, for coming out so quickly to replace capacitor in the main AC- no breakdowns in July, thanks to you guys! Great maintenance plan!

  • Review 128 (2024-02-21 - Rating: 5)

    These guys are great! Lantz, Elijah, Justin and Mason replaced my duct work and blew in insulation. They are so neat & such hard workers.I also have a.c. & generator with them. Always so polite when I call & always come out quickly. Even came back today to change out a vent cover for me! Cant say enough good things about these guys. Ladies in the office are also great.

  • Review 129 (2023-09-25 - Rating: 5)

    Tyler came out for our maintenance inspection today and I have to say he was very polite and knowledgeable! Highly recommend Graysons Air Conditioning! Never had a bad experience with them! Looks like a fun place to work!

  • Review 130 (2023-08-23 - Rating: 5)

    We had a great experience with Chris P, Terry C, and Brannon K with Grayson when they came and replaced our indoor unit. They were on time, professional, quick and everything began working again very quickly! Would recommend!

  • Review 131 (2024-07-26 - Rating: 5)

    Chris Glen, Dustin Payne and Cooper Wilson installed my A/C These guys were professional and very polite. Could not have asked for a better team.

  • Review 132 (2023-07-26 - Rating: 5)

    Grayson AC has been our AC installation and repair provider since moving to Mobile over 3 years ago. Theyre on time, courteous, and in this latest work done made sure not to damage any of garden plants around the installation area. Dustin, Collin, Brandt were great to work with on the installation. Scott did the initial visit to ID the problem that we were having and laid out our options clearly without overselling.

  • Review 133 (2023-05-08 - Rating: 5)

    Grayson has always done excellent work for us but today Allen Cowart went above and beyond. He worked in the rain to make necessary repairs to our air conditioner, never once acting like it was a problem. We so appreciate the service the we received today and every day from Grayson.

  • Review 134 (2022-08-31 - Rating: 5)

    One of our a/c units finally quit. Will diagnosed the problem and arranged for a replacement installation. The crew was prompt, courteous, efficient, friendly, and professional. Travis, Brannon, Micah, and Lane did a wonderful job of a difficult installation location. They kept us in the loop the entire time and completed the project in one day, in the rain! Thanks also to Joey who went went beyond expectations to finish up a small problem. We are very pleased with the quality of work the Crew of Graysons did. I will definitely reccomend Grayson in the future.

  • Review 135 (2023-08-11 - Rating: 5)

    Super impressed with Grayson Air from the sales team of Will and Scott to Joey and all the installers. Very professional, courteous and hardworking team. Great service! Thanks to the installers for the hard work in the heat !! Alan, Logan,Josh,Lantz ,Brandt and Chris ! I definitely made the right decision to use Grayson Air! Thanks again!

  • Review 136 (2024-05-14 - Rating: 5)

    Grayson Air does great work. They have a fantastic team comprised of Lantz, Elijah, Mason and Daniel. Call for all your cooling needs!

  • Review 137 (2023-03-31 - Rating: 5)

    Oh my goodness! Grayson A/C is an excellent company.We first sought them to maintain our generator. Tyler knew all about Genrac; he got it up and running.We were impressed and signed on also for the A/C - heating program. Ben Howell was professional, knowledgeable and thorough. He explained all our options - lowest to most expensive.Amazing!

  • Review 138 (2023-10-23 - Rating: 5)

    I would like to thank Grayson Air conditioning especially Chris Glen, Alan Simmons, Will Whiting and Logan Woodruff for helping my family during a difficult time. They say “when it rains it pours” and it definitely does. Just a couple days before a major surgery my air conditioner went out at my house. I was unsure of how we were going to get it up and running. Grayson had a solution. They are more than just an AC company. They look out for their customers and are blessings from the Lord. Thank you for everything you guys did!

  • Review 139 (2023-08-30 - Rating: 5)

    Just switched over from a competitor that we have been using for about 15 years. My service tech, Tyler, was professional, friendly and thorough. Grayson will be now taking care of my home, rental home, business office and 5 restaurants. Very happy so far!!

  • Review 140 (2023-10-12 - Rating: 5)

    I must commend Chris Pruitt, Brandon Kennedy and Terry Cox for an exceptional installation. They guys were very professional, respectful, and courteous. Even when they ran into issues, they were determined to provide superb service and it was greatly appreciated. Now days it is extremely hard to welcome individuals into your home. However, it was evident that the guys respected our home and were committed to ensuring we were satisfied customers. I would definitely recommend this team and will request them personally should I ever need additional services.Dr. LaKesha Brackins

  • Review 141 (2022-10-28 - Rating: 5)

    Chris Glen, Dustin Payne, and Logan Woodruff replaced our air handling unit today. They were all very professional, and very polite. Excellent Service, on time, cleaned up everything, and explained how the new system worked. Highly recommended. Grayson set us up with a two year, 0% loan so it was great service from everyone

  • Review 142 (2024-05-28 - Rating: 5)

    Alan Cowart from Grayson is always professional and does a thorough job on my semi annual inspections. He educates and explains what is going on with my a/c system.

  • Review 143 (2022-11-14 - Rating: 5)

    Grayson is the BEST! I just bought this house and needed to set up maintenance service for my unit. I called Grayson (who installed the unit for the previous owner) and they sent Andrew out within 48 hrs. Andrew was punctual, professional, and super nice. A week later while trying to install a new thermostat I blew a fuse and the thermostat went blank. I called Grayson and Travis and Micah came out first thing the next business day. Travis and Micah were professional and knowledgeable correcting the problem in no time at all. Thanks to them I have the heat on again! I’m so happy with the quality of service I have received from Grayson!

  • Review 144 (2023-11-03 - Rating: 5)

    Always great service! Chris Pruett and Brannon Kennedy did a great job installing my new unit today. Both were very professional and friendly. They answered all my questions and also helped me understand the new thermostat! Also, thank you to Aaron Lee for coming out yesterday and accessing the issue. He was very professional and friendly and was able to help get what I needed for the new unit!

  • Review 145 (2023-10-31 - Rating: 5)

    Chris, Terry, and Brannon did an amazing job on our ductwork. They were very professional and it was a pleasure. I would recommend Graysons air conditioning Inc. To anyone to them. I thank for your service. Chris Pruett, Terry Cox, and Brannon Keddy a big thumbs-up for doing great work, and a strong team. And keep up the good work.

  • Review 146 (2024-07-19 - Rating: 5)

    The crew did a great job installing a new system in my home. Huge thanks to Chris Glen, Dustin Payne, and Cooper Wilson.

  • Review 147 (2024-02-19 - Rating: 5)

    We recently had our twenty three year old AC unit quit on one of the hottest days of summer 2023! The unit went out as we were eating dinner on a Friday evening. After immediately calling three different companies requesting assistance, Grayson Air Conditioning was the only one to follow up that night! The tech came immediately and begin to diligently work on getting the unit up and running. He then informed us that this was a temporary fix and he would need to come back on Monday to determine the permanent solution.On Monday, he returned and begin to check every aspect of the unit. He even had to spend time in our attic, with the outside temp above 100 degrees. After his review, he sat down with us and gave us a list of options. He carefully reviewed each option, its cost, its effectiveness, and its longevity. We decided on a unit and he scheduled a team to come and replace the inside and outside unit.They were very efficient and worked endlessly in making sure that every detail of the unit would be in great working order. Our home is over forty years old and we knew very little about the condition of our duct work. As they installed the new unit the old metal duct work begin to crumble. They informed us that we really needed needed new duct work.Our first thoughts were the cost, then the time it would take, and most importantly that the dust and debri removal would cause a real problem for my asthma. They reassured us the team would work in a timely manner, remove the debri from the attic in enclosed hampers, and would vacuum behind themselves daily. They said it should take four days at the most.We prepared to sleep in our camper thinking the house would not be in a safe condition for me to stay in with my asthma. However, that was not the case. Our hats are off to Chris Pruett, Brannon Kennedy, and Terry Cox. This team was so respectful of our home and its care. Each day they worked in a hot attic eight hours removing the old duct work and installing the new duct work. They then ended their day of hard work by making sure our home was left in immaculate condition! They vacuumed every entry way and checked all areas for debri or dust, including the porches and carport. A special shout out to Chris Pruett for his outstanding leadership with this team!February 7,2024A special shout out to Tyler Hensarling and his team for conducting a follow up to our installation and work completed by Grayson in late summer 2023. Tyler spent time checking out every detail of our installment and made some great suggestions on ways we could conserve energy and save money in the use of our new unit. He again informed us that our insulation needed to be updated for the best performance and conservation. He was not pushy but explained in detailed what we could do to save! He treated us like we were family and made suggestions but never pushed! Thank you for your help and information. The Grayson team has been great to work with !

  • Review 148 (2018-03-15 - Rating: 5)

    Very professional and friendly. I got a quote last October for my business, Broad St Laundry. They honored the price, 4 months later even though the eqiupement price had gone up. Top of the line Carrier system. I might add that i got at least 6 estimates and they were the best!!!!

  • Review 149 (2024-01-10 - Rating: 5)

    Tyler with Grayson repaired our generator today. Would highly recommend this personable, knowledgeable and professional young man. He rapidly diagnosed and repaired our generator while taking the time to educate and explain.

  • Review 150 (2021-05-25 - Rating: 5)

    I have been using Grayson for 2 years now and so impressed with everyone at this company. Had a great experience today with Chase who went above and beyond with his service call today. What a pleasant young man, very professional. I would highly recommend Chase and Grayson Air.Great experience with this company! My sister called them for me after my local AC company had given me an outrageous quote after finding mold in my current AC system. Peter came out almost immediately and after reviewing and inspecting my 2 systems came up with a more reasonable plan and discussed it with me thoroughly and provided a written quote. He then contacted a company that will clean the vents for me. The technicians that came out the next day to make adjustments in my current system were excellent, keeping me informed of their progress and then reviewing all the work they had done, making sure I was aware of other potential costs and getting my upfront approval. They also cleaned up and left my home looking great after. I now have UV lights installed and have moved my annual service contract to this excellent company. There are still good, honest companies out there-or at least 1!Thank you Grayson!

  • Review 151 (2024-05-21 - Rating: 5)

    Grayson installed what can only be described as an awesome Carrier HVAC at my house. They arrived at 8:30am and finished on the dot at 5pm, exactly as scheduled. That kind of professionalism is really appreciated!Speaking of which . . . Id like to send a shout-out to Chris Pruett, Terry Cox, and Brannon Kennedy. Yall made my next twenty years way cool (especially in summer).

  • Review 152 (2024-06-06 - Rating: 5)

    Ben came out to my house on a last minute call to help figure out what was going on with my AC unit and pinpointed the issue with in the first 5 minutes of being here after talking with me about the situation and problem that was going on. My 5 month old daughter, my family and myself want to give him a big thanks for his excellent customer service and professionalism.

  • Review 153 (2023-05-17 - Rating: 5)

    I bought my first home this April and within a few hours of moving in the AC stopped cooling- I called Grayson and Tyler was at our house almost immediately, reassuring me from the get-go. He provided a cleaning of the AC, gave me advice regarding my AC unit to keep it going as long as possible since its so old and even gave me an estimate of how much it would be to get a new one so I knew how much I needed to save towards, all very reassuringly and kindly- He couldve just told me I needed to replace the unit right then and there, but he chose to go the honest route instead.I will be coming back to Grayson when its time to replace my AC unit, and I will be asking for Tyler too- HIGHLY RECOMMEND

  • Review 154 (2023-05-17 - Rating: 5)

    We bought our first house this April and the first day we moved in, had trouble with our AC unit not running properly, we called Grayson and Tyler was at our house within the hour on a Friday afternoon- the AC unit was back to running smoothly within maybe 20 minutes of him getting there too. Tyler is nice, professional, fast/hard-working and honest- Any other company wouldve found a way to get a new home owner to spend some money, Grayson Air Conditioning, and Tyler most of all- Chose to be honest and help instead.Will be using for all future AC needs!

  • Review 155 (2022-12-31 - Rating: 5)

    Christmas Eve our heat pump failed, Early Christmas morning we called Grayson Air. Garrett quickly responded and after inspection of our 13-Year-old heat pump and 43-year-old duct system advised we needed a complete system, including ducts. He had Tracy call to make all arrangements, Tracy scheduled Jody to do materials survey on Monday, Travis and his crew Micah, Jake, Chris arrived Tuesday morning, removed old duct work and heat pump, by Friday noon we had a completely new system, including new duct and vents,The Grayson team are first class in every way, Courteous, Professional, Knowledgeable, and Very Neat.A shout out to all the Grayson Team. We Highly RecommendHoward and Nita PattersonSaraland AL

  • Review 156 (2022-02-21 - Rating: 5)

    Grayson Air Conditioning came out to replace my *almost* 40 year old HVAC system. It was 2 units and although I knew the day was coming when this needed to happen...I wasnt expecting it last week. But, I was happy to say that everyone I worked with at Grayson was amazing. From the tech who wrote up my quote, to the service guys who did the install, and the office manager who helped coordinate everything. They were incredibly quick to get to me, worked in two teams so I would have everything done same day, and were very polite and professional. Many thanks to Travis Perry, Brannon Kennedy, Chris Motes, Tracy Scarborough, Will Whiting and Lane and Joey! Would definitely recommend to friends and family.

  • Review 157 (2022-10-19 - Rating: 5)

    The Grayson Team replaced the heating and cooling unit with a much more efficient system in one day. All the techs were very friendly and professional. They answered my many questions and treated my home with respect. Special thanks to Ms Angie who can by and made sure and left over dust or whatever was removed and she had a great attitude.We were customers of Grayson in the past, and this most current visit to update our system, we will customers in the future.

  • Review 158 (2023-11-01 - Rating: 5)

    Many thanks to everyone involved in the installation of my ductless system. Professional work is what you will be getting with Grayson Air Conditioning. Job was completed in the allotted timeframe. I would recommend this company without reservation.

  • Review 159 (2023-05-12 - Rating: 5)

    Grayson’s installed one three ton and a four ton gas package units along with new attic ductwork, UV light and latest ditial thermostats in our 112 year old house. We have used Grayson’s for twenty years. Always prompt, professional, competitive, and courteous. I highly recommend their services and products. A big thanks to Philip, Chris P, Jake, Chris G, Dustin, Justin, Brandt, Collin, Brandon, and Joey. Everyone went out of their way to make a complicated install go smoothly. The guys cleaned up after themselves each day, showed up on time and worked late the last day to finish the job. These guys obviously care about quality work and customer satisfaction. I can’t say enough good things about their work!

  • Review 160 (2022-12-08 - Rating: 5)

    Grayson continues to provide great service! Yesterday Allen C performed my semi-annual preventive maintenance and provided superb service. He was extremely professional, knowledgeable, and courteous. He took the time to explain what he was doing as well as provided recommendations for future maintenance items. Thanks Allen!

  • Review 161 (2023-01-20 - Rating: 5)

    I signed up for their bi annual services and Shannon Barnhill called to remind me of my upcoming appointment. She is pertained, friendly and has great customer service.Allen Cowart called to let me know when he would be arriving. He is such a great asset to the Grayson team. He was professional, courtesy and informative. He took time to answer my questions and explain the things he was doing as well as possible issues or corrections to help with my power bill, when it comes to running the AC.I could not have asked for better personnel to interact with

  • Review 162 (2022-08-23 - Rating: 5)

    Our air conditioner stopped working last night after a power outage and we initially planned on having a technician come out in the morning to look at it. We decided to call Grayson and see about price. They immediately answered the phone and noted they didn’t have an extra after-hours surcharge. Our technician, Garrett, was at the house within 20 min and quickly found the problem. We were up and running within an hour and at a much cheaper price than expected. He even took the extra time to do a quick inspection of our system and found a filter we had neglected to change for years! We really appreciate the friendly service and quick response. We’ll definitely use Grayson again in the future.

  • Review 163 (2022-11-20 - Rating: 5)

    Graysons offers a service subscription, they come twice a year to service the AC system. I continue the subscription from the previous owner of my house and I am very please with their services, great communication, the staff call to set up the appointment and the service technician does a very professional work. For the last service a new technician came. His name is Allen and was very professional and friendly.Thanks

  • Review 164 (2023-08-29 - Rating: 5)

    My family and I returned from a trip at 7:30 pm on a Sunday and our AC was out. By 9:30 pm, it was back on. Allen C was our tech and he was great! Incredibly knowledgeable and helpful!Also had another AC unit installed today by Chris G, Micah F and Justin H. They did an incredible job. Even went and checked out the duct system on our other unit and made a repair without us even asking.

  • Review 165 (2023-07-18 - Rating: 5)

    Brandt, Micah, Matthew and Chris were without a doubt awesome. They installed the concrete pad, the generator and made sure all was in order before they left. They made sure we understood the next steps and answered all questions so that we understood. Grayson has been my HVAC go to for the last 20 plus years and I recommend them to anyone who wants professional and service steeped in knowledge. Sometimes the office personnel dont get the kudos but I know when I call I am going to get a friendly voice, attentive discussion and professionalism. Thank you all for being our go to HAVAC service.

  • Review 166 (2022-08-30 - Rating: 5)

    Im so happy to say that Grayson air conditioning was the right choice for my husband and me. From Amanda in the office to Garrett, Joey, Billy, Brandt that came to my house and did a very professional job. Definitely went above and beyond what we expected with the outside slab that has a really beautiful plaque. to the amazing aluminum ladder. Cant really say enough good things about Grayson. We had two new vents put in two of our rooms one being the laundry room which is really nice not to be burning up folding cloths. We was blessed by a new furnace door. I had several questions Garrett was always ready to give an answer an if he didnt have one he would call me right back with the answer. Amanda in the office was very helpful as well.Never got to talk with Tracy she was out for the week. Thank you again Garrett, Joey, Brandt, Billy, and Amanda for a job well done!

  • Review 167 (2024-04-16 - Rating: 5)

    Just had a 6th month service visit with your technician, Allen Cowart. He was professional, through and friendly. That is the type of service that I have come to expect from Grayson.

  • Review 168 (2023-06-27 - Rating: 5)

    Allen Cowart conducted a maintenance visit. He was courteous and professional. I especially liked his customer service approach.Update: 27 June 2023, Allen performed a maintenance visit and was very friendly, professional and customer oriented. Easy to talk to, efficient during his checks of our attic unit and our outside unit, he even took care of a wasp nest near the outside A/C unit. He represents Grayson Air Conditioning in a very responsible, businesslike manner.

  • Review 169 (2024-02-21 - Rating: 5)

    Installation done 2/20/24 by Matthew, Brandt and Logan. They were timely, courteous and professional. They kept me informed throughout the day as they encountered a couple of issues with existing lines, etc. in my home. Will definitely recommend.

  • Review 170 (2023-04-28 - Rating: 5)

    We are always happy with every time we use Grayson A/C Service. Each person is very knowledgeable in their field and super professional. They recently replaced our air condition, put new ducking in the attic, and replaced our furnace. They made it a painless process. Easy to work with, punctual, and they communicate well. Our experience has been nothing but the best when working with everyone here. FANTASTIC JOB to the team: Chris Pruett, Terry Cox, Dustin Payne, Colton Rogers, Justin H., and Angie.

  • Review 171 (2022-07-20 - Rating: 5)

    Grayson responded very quickly to my emergency situation, Aaron provided two window units to keep our house comfortable while we waited for our new system to come in. Motes, Billy, and Mathew did a killer job and got it done in no time. Very respectful and very helpful folks. 100% recommend.

  • Review 172 (2022-12-10 - Rating: 5)

    Travis, Micah, Terry and Jake did an outstanding job replacing all of the ducting under my midtown home (not an easy job as they maneuvered for four days in a small, tight crawlspace). They were patient with me as they explained the process and my options. They communicated each day their progress and what they had left to complete. They were thorough and professional. Very happy with the experience!

  • Review 173 (2024-02-01 - Rating: 5)

    Garrett did my fall check on my system. He noticed some milddew in the unit and explained the ways to remove and circumvent future problems. He went over the products until I clearly understood the products. We had him install the items and within a few days noticed a difference in the air quality in our home. At the time I mention to him I wanted to put the outdoor unit on a concrete pad. He said the Grayson did that and gave me a quote. Later I contacted him for the work and asked him ifGrayson could also place an additional concrete pad. He sent me a quote which was a fair price. Two days later I was contacted that they could do the work the next day. The workers sent to do the work are a group of workers that impressmed me greatly. Brandt, Jake, Travis, Micah, Terry, and Joey are dedicated to doing their jobs well. When a problem arose that they were not sure how to contine until they checked with their manager. Shortly he appeared at the work area and the problem was solved. Not only do they care about their work, but show great loyality and care about Grayson. They were very respectful to me and made sure I was satisified with the finished product. My hats off to Grayson for the work and having such a group of men.Thank you!2\1\2024. Grayson Tech Doug was just here. Courteous and professional service. Good job!

  • Review 174 (2023-06-22 - Rating: 5)

    Grayson is very good about sending professionals that know what they are doing and do it well. Today, your service technician, Allen Cowart did a wonderful job in explaining what the problem was that we were experiencing. The extra time that he took to explain the problem was very much appreciated.

  • Review 175 (2023-06-30 - Rating: 5)

    Allen Cowart did our semi annual AC Maintenance this time. He was people & dog friendly. Took time to explain what he was doing to my unit & listened to my concerns. Ill be requesting him for services in the future. Its really nice to have someone with a sense of Southern hospitality service your home.

  • Review 176 (2024-06-04 - Rating: 5)

    Today 6/4/24, I thank Jesus for choosing this company again! I’m a repeat customer my last unit met its life span of 15 years. First Peter Grayson considered my health issues so he prompted installation of the same unit today! Thank you Peter! Tracy, Operations Manager, went way and beyond explaining everything to meet my financial needs. The installers: Lantz W., Daniel B., and Mason S. demonstrated to me what professional AC installation is all about! Furthermore, Joey P, install Manager made the effort to review everything was done correctly! Let’s not forget Will who drove me around the Grayson facility; a perfect gentleman! Many thanks to Tyler who made me make the right decision for choosing the right company to do a perfect job! Thank you Mr Grayson for such an awesome staff that did such an awesome job!God Bless The Grayson HVAC staff!

  • Review 177 (2023-09-09 - Rating: 5)

    I’ve used Grayson AC on two occasions and received excellent service both times. Recently, my unit went out after hours and Allen came out quickly and had my unit up and running in minutes. Highly recommend Grayson AC!

  • Review 178 (2022-05-07 - Rating: 5)

    Everyone weve came in contact with at Grayson has been amazing! From my husband stopping to get information and meeting Will to in less than 24 hours having our original system out, new one up and running and teaching us how to navigate the new wifi thermostats. Their professionalism and customer service was top knotch. Shout out to Joey, Lane, Logan, Terry, Mason and Motes for their efficiency, kindness and even going beyond to correct original installers short cuts and for Chase responding so quickly to my tech call today! Highly recommend!!

  • Review 179 (2023-07-20 - Rating: 5)

    Cant say enough about Graysons. Had an issue with my ac this week and my home warranty would not help. Called Shannon Barnhill at Graysons and she was so helpful and told me she would have a technician out that same day. The technician Ben was the one assigned to help me and he was great and had my ac working in no time. If you need anything done with hvac this is the company!!

  • Review 180 (2024-04-02 - Rating: 5)

    Tracy, Richard and Peter worked with me to help me get a new unit for my home, inside and outside-the works, as my old system was 2008. Thank you Tracy, Richard and Peter!! It was time and I couldnt ask for a better company to work with!! Within a week of having my old unit looked at, shown pictures of what it looked like on the inside and realized I had a problem waiting to happen, I had a new unit put in. Allen initially looked at my unit, took pictures and made recommendations. He called several times during that week to let me know he was thinking about my job and wanted to be sure I was ok with what I had chosen. How awesome is that!?! Thank you, Allen! THEN, today happened. The crew showed up at 8 am. Lantz, Mason, Elijah, Matthew and Brandt. Oh, yall... they were so impressive. All introduced themselves to me and then to my best friend, Dave. They were so efficient, friendly, knowledgeable and did a great job of keeping my floors clean (with drop cloths) as they worked. After 8 hours the job was complete, and my new Carrier Performance Gas Heat/AC System is quiet and working like a charm!!! The outside unit was installed with a beautiful concrete pad, decorated with white rock that looks so good in my back yard. Im a FAN. Thank you, Elijah, Brandt, Lantz, Mason and Matthew!! After the crew left, Graysons housekeeper, Angie, came in and really cleaned my floors - and it smelled so good in my home when Angie finished. Took less than 10 minutes. Thank you Angie! Thank you so much Richard, Peter, Allen, Mason, Lantz, Matthew, Brandt and Elijah, and Angie!!! You guys are TOP NOTCH :)

  • Review 181 (2023-09-13 - Rating: 5)

    Doug came within 30 minutes of calling Grayson because our a/c unit wasn’t cooling. He diagnosed the issue within minutes and had the issue resolved in less than half an our. The whole thing took less than an hour and a half from the time we called and the time our a/c was working again. Doug is a great guy and cannot thank him enough!!!

  • Review 182 (2023-05-11 - Rating: 5)

    Wow! Just wow! We had our A/C unit replaced today. The crew was awesome!! Friendly, kind, respectful, efficient, thorough! I could go on and on. They did a beautiful job, cleaned up when job was over and explained the new system to us. Grayson and their employees are outstanding!!! The BEST customer service bar none!!! Thank you so much for all your hard work Chris Pruett, Brandt Givens, Joey Pettis, Collin G., Justin H., and Angie B!!! The best HVAC company and the best employees!!!!! God bless you all!!Lisa McDaniel — feeling happy.

  • Review 183 (2023-01-13 - Rating: 5)

    Carolyn called and set up my appointment for me. Allen came out and did an excellent job on doing maintenance to our unit. He even grabbed something down from the attic for me while he was checking the air ducts. Great work and thanks, Allen! Would definitely recommend.

  • Review 184 (2022-12-06 - Rating: 5)

    Ive been using Grayson for a few years. They are always timely, professional and friendly. Allen Cowart was my technician this time and I appreciate him so much. Some of the insulation fell from the attic and he took the time to clean it up. Top notch service! I would recommend them 100%

  • Review 185 (2024-05-03 - Rating: 5)

    Once again to the Grayson team of professionals has outdone themselves. Allen Cowart’s performance was exemplary! Courteous and thoughtful throughout the entire service call. Answered all of my questions and provided refresher training concerning generator startup/operation and shutdown. Let him know that the roof leak he identified during the ductwork inspection has already been repaired by my roofing contractor (still had 8 months of warranty 👍). Once again job well done! Scott and Val

  • Review 186 (2023-01-30 - Rating: 5)

    Great scheduled maintenance appointment from the service technician Allen Cowart he did an awesome job and recommended some work I should consider on my unit. Thank you to Tracy Scarborough for scheduling my appointment at a time that worked with my work schedule.Chris Glen & Dustin Payne did a great job on my installation today and they arrived way ahead of my scheduled appointment, so that great for me on starting my appointment ahead of schedule.

  • Review 187 (2023-09-27 - Rating: 5)

    Tyler, Ben, and Brandt changed out the AC units for my mother in law. Super respectful, hard working, and professional. They should get 6 stars. I give these young men and Grayson AC the highest recommendation. Tyler, Ben and Brandt reflect the high standard of your company.

  • Review 188 (2023-04-12 - Rating: 5)

    Grayson installed new duct work in attic, installed UV light & Reme Halo, and repaired A/C closet. My team: Micah, Tyler, Dustin, Colton, and Chris P were very knowledgeable of what needed to be done. Very pleased with communication from the team. They were very professional and got the job done in a timely manner. I am very thankful for the crew at Grayson to fix a mess from another company. Thanks again. If you need A/C work of any kind, give Grayson a call. They take pride in the work they offer. In todays world that is a rare find.

  • Review 189 (2021-02-27 - Rating: 5)

    We pulled the trigger and signed up for a regular maintenance program with Grayson. They have been absolutely WONDERFUL. There is always someone on call. The technicians are courteous, professional and the prices are fair. Most recently we had our system serviced by Garrett Austin and he is incredibly knowledgeable and very honest about our options to make our system run perfectly. We will be sticking with Grayson for the long haul!

  • Review 190 (2021-09-20 - Rating: 5)

    After unsatisfactory service from another local AC company I called Grayson Air on Friday afternoon. Graysons technician Will responded to my call late on Friday. Will did an excellent job going over my options on my repairs as well as discussing the new products his company offered. Being late Friday Will had his company bring and set up 2 window units upstairs to give me time to weigh my decisions. After thinking through my options I decided to replace my central unit. 8:00 AM Monday morning Grayson installment team called and they were ready to start solving my problem.Travis, Brannon and Dustin did and outstanding job on installing my outside unit as well as my intake system in the attic. I would recommend Grayson for any Air or Heating issues. Craig Smith

  • Review 191 (2021-03-30 - Rating: 5)

    Chase Deakle just finished our regular maintenance and installed two new thermostats. He is always so professional and helpful! It is also very nice to see the same technician. He remembers what our issues were from time to time (or even better must keep great records). We appreciate Grayson AC and my husband and I would highly recommend them.

  • Review 192 (2023-09-11 - Rating: 5)

    We had to replace our downstairs ac system. Matthew Gafford and Chris Motes from Grayson came right on time and did a professional and efficient job. We could not be more pleased.We have used Grayson for more than thirty years and recommend them highly for any HVAC project or problem you might have.

  • Review 193 (2023-06-14 - Rating: 5)

    Allen Cowart was my service tech today for my semi annual service. Allen is a keeper for Grayson, he has serviced our unit before and is always efficient, knowledgeable an just an overall good guy. Allen gave me some pointers on our unit as well as advice on an electrical line affecting our unit. Very happy!

  • Review 194 (2024-12-11 - Rating: 5)

    Allen did my 6 month service today. He is a phenomenal service technician - on time, polite. Great attention to detail and so courteous!

  • Review 195 (2023-06-06 - Rating: 5)

    Allen Cowart came out to do my semiannual maintenance. He is so friendly and professional. I really appreciate that he is reliable and I can count on him year after year to maintain my ac system. Thank you, Allen and Grayson.

  • Review 196 (2022-07-29 - Rating: 5)

    We had an air conditioner emergency and Grayson Air Conditioning sent someone to help very promptly. The technician, Will, was nice, helpful, and knowledgeable. Will was able to diagnose the issue and get the AC working again in no time, and he patiently helped me understand the next steps to prevent the issue from occurring again in the future. We are new to Mobile, and we are so glad we went with Grayson for our AC needs!

  • Review 197 (2023-07-27 - Rating: 5)

    After 20 years our out of date 5 ton Carrier unit gave up the ghost. Grayson has serviced our AC system for many years now, and responded promptly. The installation and replacement work was done without a hitch, all in one day. Could not have been more pleased with the crew, Chris, Justin, and Micah.

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