Burkhardt Heating, Cooling, Plumbing & Electric
Located in Milwaukee, Wisconsin
Address: 8232 N Teutonia Ave, Milwaukee, WI 53209, United States
Phone: +1 414-626-7520
Rating: 4.8
Services
- Small Business
- On-site services
- Language assistance
- Repair services
- LGBTQ+ friendly
- Transgender safe space
- Appointment required
Categories
- Plumber
- Air conditioning contractor
- Air conditioning repair service
- Air duct cleaning service
- Electrician
- Furnace repair service
- Heating contractor
- HVAC contractor
Photos
Latest Fire Recovery & Restoration Services
Comments
-
Review 1 (2024-07-26 - Rating: 5)
I just had my first visit from Burkhardt and I’m so glad the previous owners had used them! Alex was my tech and he was AMAZING! Super efficient, friendly and knowledgeable. He also dealt very well with the two dogs who were unexpectedly visiting. Alex was able to complete the service call in under an hour (he was also right on time) and even took the time to show me a few tricks on my thermostat. As a new homeowner I can’t tell you how much I appreciated his time and patience. Overall I am super impressed with Burkhardt and with Alex and highly recommend! -
Review 2 (2024-12-30 - Rating: 5)
Burkhardt did a great job installing our new furnace and ac units. Billy and Rico did excellent work and cleaned up nicely when the job was finished. Horst helped us pick the right equipment for our home and made the process of buying as pleasant as replacing a furnace and ac can be. Would definitely recommend Burkhardt for heating and cooling needs. -
Review 3 (2025-01-07 - Rating: 5)
Burkhardt is incredibly professional and responsive. Our furnace was malfunctioning after hours. I called Burkhardt, spoke with a service rep (at best you get a voicemail box with other companies), and had a tech (Ryan Kickland) come to my house within an hour. Ryan was an outstanding, knowledgeable tech who quickly diagnosed the issue, repaired it, and made sure the repair was effective. The service call and repair were totally reasonably priced and includes a 30 day guarantee. Highly recommend using Burkhardt next time you needed your furnace serviced or repaired. -
Review 4 (2024-12-17 - Rating: 5)
Im so sorry this review is very late! I think its been 2 months now since weve had the new furnace and I am extremely happy. We recently purchased a new home and we knew wed need a new furnace soon. We turned it on and it was making horrible noises and was filthy and I just had a bad feeling about it. I didnt want it to go out in the middle of winter!I looked around Google for a reputable company that has been in business for a long time and came across Burkhardt. I gave them a call to have them come take a look at the old furnace- it was going to be $175 I think? Horston called us back and told us based on the photos of the home inspection and my description of what was going on and its age, it would be best to just get a new furnace and save us the $175 on them coming out there just to tell us that.We wanted something that was a little bit better than the standard model so he suggested the Armstrong Professional that has a better heat exchanger material which was my primary concern. It wasnt much more expensive in the long run and he got us financing right away on the phone and an appointment next day to install it!Connor and Chiko were the guys to come install and they were extremely friendly and professional and kind. All in all it took about 5 hours to install. The thing is much smaller than our old clunky furnace and we cant even tell when it comes on. Its great! Our gas bill has been really nice too as this thing is like 99% efficient or something lol but anyway I just wanted to thank the whole team! You guys rock! The 2 years interest-free with monthly payments has been really nice!I hope everyone at your office has a very Merry Christmas! Stay warm this winter! :) -
Review 5 (2024-12-04 - Rating: 5)
This company worked fast. Elliot came to our home to help us choose a new furnace after ours completely stopped working.He was knowledgeable , had great communication, And made sure we were taken care of. Connor and Chiko came to install the unit and instantly made me feel comfortable. They were great with my dogs and did an efficient job. I feel confident this company will take care of us in the future. -
Review 6 (2025-01-08 - Rating: 5)
Give this man a raise!Ricardo M. was a pleasure to do business with. He arrived on time and stayed for more than 2 hours, getting the job done on my old house in a single visit. Based on the performance of the heating system today, he did an excellent job! Highly recommended. -
Review 7 (2023-08-15 - Rating: 5)
My wife and I are new home owners. So, it was disappointing to hear that we’d need a new furnace and AC unit. Especially because we didn’t account for it. We are lucky to have called Burkhardt. Elliot, one of their sales reps, was able to set us up with a great financing package. When Troy and Andy (install team) showed up they worked diligently from 8 am to 3 pm to get the job done. All three guys were very professional. The install team left the place how they found it and were able to completely turn our new furnace around without any issues. Additionally, they worked to meet ALL of our little requests along the way. From our quote to install, everything took about a week and a half. An initially stressful situation was relieved by hiring the right crew. No need to look anywhere else. Do yourself a favor and call Burkhardt. -
Review 8 (2024-07-22 - Rating: 5)
My entire experience with Burkhardt was a pleasure from start to end. The sales person (Elliot) came out and we had a deal finalized within 30 minutes. He was very pleasant, knowledgeable and helpful with all of our questions. The installation team (Dan & Tay) came the very next day to install. They were on time, extremely thorough and was very respectful to my home. My husband and I appreciate the great, quality work that was performed. I would 10/10 recommend this company to anyone. Thank you again Burkhardt! -
Review 9 (2024-12-31 - Rating: 5)
Our furnace went out when the weather was in the teens. After an emergency call showed we needed a replacement, we called a few HVAC companies. Horst from Burghardt came out same day around 3pm Monday, knowledgeably answered our questions, and was able to install the next morning. Connor and Chiko were able to come an hour earlier than scheduled in the morning and were very efficient, completed in about 3.5 hours. The electrician came later in the day to finalize the work, and we had a warm house sale day. -
Review 10 (2024-10-23 - Rating: 5)
On Monday Oct. 21, Sher came to our house to do a tune up/check on the furnace. He was courteous and thorough and did an excellent job. When he was finished, he showed us pictures and offered us a proposal on a new water heater. We are again pleased with the service of Burkhardt Heating and will recommend you to others. -
Review 11 (2024-11-04 - Rating: 5)
Just had my new furnace installed by Drew and Chico from Burkhart heating and cooling. They arrived on time and finished as promised. They were so professional and did an excellent job. Clean up was thorough. They showed me how to use my thermostat with all its bells and whistles. I couldn’t be happier with the way everything turned out. Thanks to them and Burkhardt I now have an efficient furnace for years to come. -
Review 12 (2024-12-10 - Rating: 5)
Dan and Tae were such a pleasure to work with. They were timely, professional, and kind. They did an excellent job installing my furnace. Burkhardt and their employees comes highly recommended! -
Review 13 (2024-10-17 - Rating: 5)
The whole process working with Burkhardt has been amazing. Starting with Horst. He was very patience with me and very understanding. Connor and Chiko showed up on time and went right to work. They explain everything, showed me where the filter goes and which one to get! Thank you again to this awesome team that got heat back into my house! -
Review 14 (2024-06-20 - Rating: 5)
Complex installation of a very large heat pump to replace our 25 year-old air conditioner today. The crew of two stayed with it, though, and at the end of the day, all was integrated with our thermostat and existing furnace, and the house was getting cool again. Nice job fellas! -
Review 15 (2024-08-15 - Rating: 5)
The electricians who performed my whole-house inspection were very professional and knowledgeable. They were also gentlemen, which means they treated me with the utmost respect. Because of their professionalism, I had no hesitation in selecting Burkhardt Heating, Cooling, Plumbing, & Electric for my electrical work. Thank you for a job well done!! I would highly recommend Burkhardt Heating, Cooling, Plumbing, and Electric. -
Review 16 (2024-07-06 - Rating: 5)
I’ve had various maintenance, repair, and installations done by Burkhardt and have always been very happy with the service and I feel the prices are fair. Most recently my AC stopped working and Danny did a great job of tracking down and resolving the issues with the system. He was extremely courteous and did a great job of explaining the issues and our options at each step. Very happy with the end result. -
Review 17 (2024-07-09 - Rating: 5)
Could not be more pleased with the folks at Burkhardt. From the initial call, to the assessment and quote, to the installation, everyone we met with were highly professional. Jessica was extremely helpful in getting the process started. Elliot was so easy to work with in determining our real needs. Skilled and knowledgeable and very personable. Connor and Chico were perhaps two of the best installer/technicians we have ever had performing house maintenance or repair. Polite, courteous, respectful of property. Detailed and thorough in explaining what was taking place throughout the installation. Would highly recommend Burkhardt without any reservations! -
Review 18 (2024-10-23 - Rating: 5)
Called about an old furnace and decided it would be more worthwhile to get a new furnace after having the tech look at the old one. Elliot, the project manager was able to come out the same day on a Friday, and I was able to schedule the new furnace install for the following week. I didnt feel any pressure to purchase and was the 10 year warranty and 2 year parts and labor set my mind at ease.Troy and Andy came on time on the day of install and were very curtius and professional throughout the entire install process. They took care of everything and before I knew it i had a brand new furnace installed, and the old one removed. This was all done within 5 hours and I couldnt be happier to have gone with Burkhardt. -
Review 19 (2024-12-09 - Rating: 5)
Drew and Henry did a great job replacing our furnace. Called 15 minutes before arrival, were very professional, and did a great review of our new furnace. Fantastic job. -
Review 20 (2024-08-10 - Rating: 5)
I recently had my 1999 central air unit replaced by Burkhardt. Horst came out on Monday to take a look & give me a quote. He was friendly and professional and told me exactly what the cost would be and what was included with that. Troy and Andy came out the very next day to install. They were both friendly, professional, and efficient along with the electrician that came to finish the job. They all showed respect for me and my property. Highly recommend. -
Review 21 (2024-09-24 - Rating: 5)
We’d like to give a special thanks to our sales man Horst. Horst explained everything an really provided a perfect solution for our home. It was cost effective an fit all our needs. Our install team was awesome as well Billy & Rigo did an excellent job!! They were VERY Professional & treated our home with respect. We had an excellent experience with Burkhardt Heating & Cooling we recommend them without any hesitation. We will use them again. Thank you. -
Review 22 (2024-10-02 - Rating: 5)
I recently hired Burkhardt to diagnose an a/c issue. From my initial contact through completion of servicing my a/c, Sher and the rest of the Burkhardt team were customer centric. Their team was very easy to work with and kept me informed throughout the process. Your level of customer service is greatly appreciated and I look forward to working with Sher again. -
Review 23 (2024-12-27 - Rating: 5)
Sher came to our house this morning for an annual furnace tune up. He was extremely polite, respectful, and neat, and explained all aspects of tune up in detail and in an easy to understand way! -
Review 24 (2024-08-09 - Rating: 5)
Technician deal a great job. Very detail and organized. I love the fact technician gave explanation of what was being done and how long it would take for the job to be completed. I love the fact he took time when finish to check everything that the heat was working and air conditioner. Took extra time to explain what I was signing and the warranty that comes with the parts and Labor. Outstanding technician when it comes to the work and customer service. Organization has a great technician. Will use this service again -
Review 25 (2024-07-31 - Rating: 5)
Sher from Burkhardt was extremely professional and knowledgeable with fixing the problem with my AC unit. He rapidly diagnosed the problem and expertly addressed it with parts readily available in his truck so we could quickly be back to enjoying cooler temps on a hot day. We will definitely be utilizing their services going forward! -
Review 26 (2024-09-02 - Rating: 5)
I had the pleasure of having Sher come out to service my central air, and I couldnt be more impressed. He arrived promptly within the scheduled timeframe and immediately made me feel confident that my issue was in good hands. Sher went above and beyond by taking the time to thoroughly address all my questions and concerns. Not only did he explain how he resolved the issue, but he also showed me exactly what was done, which I really appreciated.On top of that, he gave me some excellent advice on how to ensure the longevity of my appliances. His professionalism, knowledge, and dedication to quality service truly stood out. I highly recommend Burkhardt for anyone needing HVAC services! -
Review 27 (2024-09-11 - Rating: 5)
Billy and Rigo are pros. Great install. Faster than expected, and it was like they were never there, except for a furnace that runs like a clock. Horst did a great job explaining the options and setting everything up. -
Review 28 (2024-09-13 - Rating: 5)
For the second time this year, I had Burkhardt for an installation. The technicians were so awesome last winter installing a furnace and hot water heater that I wanted this company back for an air conditioner. Again, I was pleased as heck with the knowledge and friendliness of this crew of technicians, Connor, Chiko, and Jay the electrician. Thanks guys! -
Review 29 (2024-03-29 - Rating: 5)
Great job installing heat pumps, a furnace, thermostats and humidifiers by Dan, Troy, Dan and Chico. Friendly guys willing to do what it took to make sure the job was done right. -
Review 30 (2023-08-30 - Rating: 5)
James and Chiko were so easy to work with. They were friendly, nice and explained everything to me as this was my first time replacing any big units at my house. I would highly recommend them, great company to work with! Thanks for everything -
Review 31 (2024-08-28 - Rating: 5)
Dan and Tac were here yesterday to take care of three maintenance issues involving faucet handles and a sink flange. They arrived timely and completed the work in an acceptable amount of time. They were both pleasant and knowledgeable. Thanks to both of them. Im glad Burkhardt added Plumbing to the list of things they do well. -
Review 32 (2024-08-28 - Rating: 5)
Troy and Andy did a wonderful job replacing my water heater. They were communicative, prompt and respectful. The whole experience was great and I would definitely recommend their services! -
Review 33 (2024-08-22 - Rating: 5)
Best Service Ever! We had an emergency situation with a plumbing leak that flooded our basement.. They had someone to our house within 20 minutes and everything resolved in less than 2 hours. Amazing team! -
Review 34 (2024-06-18 - Rating: 5)
The guys that came from Burkhardt were great! We needed help installing an outlet above our stove and they took care of it quickly. They also did a full inspection on our house to see if all our electrical was in good shape. They recommended some updates and said just to call and schedule whenever we felt ready, not pushy at all. I would definitely recommend Burkhardt to family and friends! -
Review 35 (2024-07-28 - Rating: 5)
Billy and Rigo did great work. They finished the job fairly quickly and they cleaned up very well! Everything is working great! -
Review 36 (2024-10-10 - Rating: 5)
Sher came out to our residence and did an amazing job explaining the maintenance of our heater and the pictures that were shown and the professionalism of Sher was above and beyond even the last visit. We do have the membership for the maintenance and will continue the membership and are looking at other services backup generator Etc. -
Review 37 (2024-09-17 - Rating: 5)
Had a furnace tune up performed. The technician (Alex) was very competent and thorough. Provided a comprehensive review of what he found with no “alarmist” sale pitches. -
Review 38 (2023-11-30 - Rating: 5)
The whole team at Burkhardt was great to work with, from Ricardo the weekend emergency service tech, to the sales team, and the furnace installers Troy and Andy. We had our furnace die on Black Friday night, and had a new furnace installed and running on Tuesday. Would definitely recommend and will use Burkhardt again when needed for our water heater and AC. -
Review 39 (2024-12-19 - Rating: 5)
Very polite, professional, would definitely recommend to family and friends. He was the best technician I’ve had thus far from Burkhardt. Thank you! -
Review 40 (2024-11-29 - Rating: 5)
Great experience at recent furnace tune-up. The technician (Danny) actually noticed a small gas leak in the connection to my water heater and volunteered to tighten up and fix! -
Review 41 (2024-06-15 - Rating: 5)
We were having several electrical issues and called Burkhardt based on other reviews. Brett came a few days later and repaired or replaced everything so quickly. He is very knowledgeable, respectful and friendly. We highly recommend Brett and will use them for our lighting update project. -
Review 42 (2024-07-16 - Rating: 5)
Starting off, Jessica was great scheduling me in quickly to get my problem resolved. When Jacob arrived, I was able to quickly walk him through the issues I was having and he got started on them right away. He gave me pointers and explained the electrical issues I was having. I will definitely be using Burkhardt again in the future! -
Review 43 (2024-08-02 - Rating: 5)
What a quick and wonderful turnaround :-)Jake came out for a quick assessment, then Horst set us up with a super fast scheduling for a next-day install.Then Dan and Tay came the next day, and were incredibly professional, courteous and laser-focused.Everyone -- including the office staff (Becca), was so great.For context, we just closed on this home and while prepping it to move in, we realized the A/C was shot.Where others had lead time in the weeks and months, Burkhardt had just days.Thank you Dan, Tay, Horst, Jake, and Becca!(And Burkhardt 😉) -
Review 44 (2024-09-18 - Rating: 5)
From the sales presentation from Elliot to the installation by Billy and Rigo, everything has been handled professionally. Even with a fluke faulty air conditioner from the factory, Billy and Rigo persevered until a new one delivered was running perfectly, demonstrates a well run company. Thank you. -
Review 45 (2024-07-18 - Rating: 5)
We had a great experience with Ricardo at Burkhardt. He was able to quickly identify and fix the leaking issue with our system for a very affordable amount. We had gotten a quote from another company to repair and improve the efficiency of our two unit system (not to replace) that was $17,000. When we asked about Burkhardt’s pricing for the same amount of work, Ricardo shared that Burkhardt would be able to do the all the things we asked, but identified several of those services as unnecessary. His transparency was incredibly helpful and the prices with Burkhardt for the necessary work were far more reasonable.The estimates were very clearly itemized and we knew exactly what we were paying for. The warranties for the provided services were good. We will be going with Burkhardt for all of our HVAC needs moving forward. -
Review 46 (2023-05-07 - Rating: 5)
Please note: Yesterday, I posted a review that I had written TWO YEARS AGO for services I received from Burkhardt Heating & Cooling, but found that that review had just been sitting there UNPOSTED for 2-years.Today, Im posting a review for the HVAC services I received from Burkhardt on April 27th, 2023.Early in 2023, Burkhardt Heating & Cooling presented a new annual home HVAC-Maintenance package that could be paid for in 12-interest free monthly installments. This maintenance plan was not only significantly cheaper than than the former lump-sum plan, but it also included several types of additional discounts that were previously only available through occasional coupons.This new plan (which includes Spring & Fall Cooling & heating checkups) is, in itself--in my opinion---a FIVE STAR+ benefit that Burkhardt offers!!I had my first 2023 checkup of my cooling system on April 27th by Burkhardt, under this new plan. The technicians arrived punctually, were jovial & friendly, and spent nearly an hour making sure that not only my air conditioner was working properly, but that the entire A/C-supporting system was in good health!The techs were highly-skilled, knowledgeable, and professional, and went out of their way to ensure that everything was in working order. They found dust accumulating on the fan of the blower motor, and offered a device that I could purchase that would greatly reduce that dust accumulation--so as extend the life of my HVAC system 3-4 years beyond its 10-year projected life-span!! They did not try to hard sell me, or pressure me into making the purchase, but simply presented it as a suggestion. I asked them if there were any discounts that could be applied to the purchase. They found THREE DISCOUNTS (including a Veterans discount), which so significantly reduced the cost of purchase & installation, that I purchased it on the spot!I have found Burkhardt Heating & Cooling so honorable, honest, reliable, professional and friendly--from the front office to the field--that they deserve a FIVE STAR+++ rating!! -
Review 47 (2024-09-03 - Rating: 5)
So today Dan and Tae came out to fix a leaking pipe that was in my ductwork, let’s just say it was a fun and a knowledgeable experience. These guy’s were professional about everything they did and explained things to me thoroughly. No complaints for me!!! -
Review 48 (2024-09-26 - Rating: 5)
Burkhardt did a great job replacing our furnace. They were professional, prompt, and were very responsive. Jake, Connor and Chiko were helpful and knowledgeable. -
Review 49 (2024-08-13 - Rating: 5)
Alex came as our air conditioner just mysteriously stopped working. He had a tough assignment trying to locate the leak of refrigerant. Alex worked hard and did find the leak. And amazingly enough, the part that is leaking is still covered under warranty. Alex did a fabulous job and showed his wisdom and knowledge in figuring things out. Burkhardt is awesome and as seen, hires only the best in wisdom and abilities in explaining difficult stuff to us simple folks. 😀 They will get the part and put it in with no charge to us. WOW Thank you Burkhardt 😊 Tim B -
Review 50 (2024-09-18 - Rating: 5)
Nothing but good things to say about Burkhardt! I had never used Burkhardt before so I wasnt sure what to expect. Brett and Brady arrived on time and were very personable. My husband and I needed two ceiling fans removed and new ones installed, one of which was on an 18 foot ceiling and an estimate on some lighting on our lower level. While Brett went to take care of the estimate, Brady got to work on one of the ceiling fans. They must do a lot of ceiling fans because Brady seemed to know exactly what he was doing! LOL While Brady was finishing on the first ceiling fan, Brett took the time to answer some questions I had about an electrical outlet. He did not seem rushed or annoyed at my questions, which I really appreciated. When they moved on to remove the ceiling fan from the tall ceiling, I was hoping the downrod would fit the new ceiling fan. Unfortunately the diameter was too big. Brett and Brady were super kind to allow me to run to Home Depot to pick up the correct sized downrod while they went to take care of an estimate for another job and then they came back by to finish the installation. I sincerely appreciated their professionalism in wanting to complete the job and make a customer happy.I am happy to say that I think I have found the company that I will be calling for any electrical needs! I highly recommend Burkhardt Heating and Cooling (especially Brett and Brady on the electrical side) for any electrical needs! -
Review 51 (2024-07-12 - Rating: 5)
Excellent experience with Brett from Burkhardt. He installed 2 smart switches and gave us a bid to replace our under counter lights. Personable and professional. We not hesitate to call them again. -
Review 52 (2023-11-06 - Rating: 5)
The techs were on time and did quality work. We had a furnace and air conditioning installed. We are happy that it didnt take all day. -
Review 53 (2022-07-28 - Rating: 5)
Very pleased with the AC replacement from Burkhart. I found their technicians, Aaron, Dean, and Jacob, to be very knowledgeable and professional. Jacob had performed the troubleshooting on what was an extremely old AC unit on the roof of the condo complex. Elliot provided me an accurate, good-faith estimate of the job. Aaron and Dean carried out the installation of the new AC and were able to complete the job in 6 hours despite the complexity of the installation. -
Review 54 (2023-04-05 - Rating: 5)
Very professional service men. Quick and no hassle instalation of a new gas heater. Will recommend them to everyone. Had to have them install a completely new exhaust pvc system. -
Review 55 (2024-01-25 - Rating: 5)
The techs came quick and resolved my furnace problem. Very happy with there work and the guys were friendly and explained everything. I will be recommending them to others. 😊 -
Review 56 (2024-12-14 - Rating: 5)
Had a light fixture installed in the bathroom and he was kind enough to look into my leaking shower, that needed a new shower cartridge. He got a plumber in to fix that and was nothing but great service. Not going anywhere else for service. -
Review 57 (2024-06-19 - Rating: 5)
Had a great first time experience with Burkhardt on my commercial property. They did a checkup for us and found some things that needed to be repaired. They did a great job explaining everything they did and what the next steps were. I definitely recommend! -
Review 58 (2024-09-14 - Rating: 5)
I had the best, most thorough tech ever! He showed pictures of everything he looked at, explained well and made great recommendations. Sher is the one I want back! -
Review 59 (2024-06-25 - Rating: 5)
Everyone was welcoming and respectfull from the first phone call with Jessica, to the technician that came out right away and gave me the bad news that my air-conditioner was no more. Elliot came out and helped simplify what seemed like an overwhelming problem by talking me through the options. He answered all my questions and by the end of our conversation I was thanking HIM for upselling me to an entire HVAC system :) Connor and Chiko installed the system, taking care with my gardens, pets and house. They were full of smiles and very polite so they put me at ease. They took even took time to go thru the new thermostat set up and HVAC mantanance. The entire team had excellent communication and bent over backwards to work with my crazy schedule. I would totally recommend! -
Review 60 (2024-07-08 - Rating: 5)
Just had Bob and Drew working on installing my new ac unit. They are great guys, polite informative and professional. We’ve always trusted Burkhardt with our family’s hvac needs. Thank you everybody it’s perfect. -
Review 61 (2024-05-03 - Rating: 5)
This is the first time I have had Burkhardt H&C out to our house. I was very impressed! We were able to get an appointment in a reasonable time frame. The tech, Alex, called ahead and showed up in time. He was very friendly and knowledgeable. He kept me updated during the whole maintenance visit. He took pictures of the inside of the system and duct work to get a baseline. Very throughly done. Would highly recommend tech Alex and becoming a member! -
Review 62 (2024-06-25 - Rating: 5)
From the initial inspection, to your excellent sale rep Elliot, to the top notch installer team, Drew & Bob, all did a very professional job replacing my AC quickly & priced fair. Will definitely use Burkhardt for future needs. Thanks! -
Review 63 (2022-05-31 - Rating: 5)
Our air conditioner went out, so I called Burkhardt. I am very glad that I did. One of their representatives, Elliot, came out the same day I called to take a look at our air conditioner. He was very thorough in his assessment. When it looked like our best option was to replace the furnace and the air conditioner (both of our units were nearly 25 years old), he ran through multiple options for us and didnt just try to sell us the most expensive option. Elliot was very trustworthy and we felt extremely comfortable with our options and the choice we made in the end. Elliot had a good sense of humor and we appreciated the fact that he treated us genuinely well, and was not just trying to make a sale. Because I had called on a Friday, the installation was going to be the next week, so Elliot took it upon himself to troubleshoot our air conditioner problem to try to get us through the very hot weekend. (He saw that we have 2 small children and he wanted to make sure we were as comfortable over the weekend as possible until we had our new appliances installed.) He even gave us his personal cellphone number and told us that if our a/c went out again over the weekend, he would walk us through the steps to get it working again.We were able to schedule an installation for our new furnace and air conditioner for the following week, which was great to get it taken care of so soon. The team that did the installation (Troy, Marc and Joe) were fantastic as well - they showed up on time and were very respectful of the property. They finished earlier than anticipated and really left their working area just as if not cleaner than when they arrived. Troy, Marc and Joe were all very personable and were able to answer my questions throughout the installation process.Overall, my wife and I are extremely happy with the service we received from the Burkhardt team. We strongly recommend them if you or anyone you know is having a heating or cooling issue.Dan MInitially called 5/12New A/C and furnace installed 5/16 -
Review 64 (2024-06-13 - Rating: 5)
We didn’t know what we needed for our ac. Jake came out same day; and it was a simple, quick fix. He was efficient, personable, friendly and very informative. We could not have had a better experience. The price was more than reasonable! Seriously! And the staff who answered the phones were very helpful and nice. They kept us informed of timing. Thank you so much! -
Review 65 (2024-06-27 - Rating: 5)
Dan and Andy did an amazing job, complete install very respectable of home and were a pleasure to have. Over all experience with Burkhardt Heating and cooling was Great.Our home cooled down immediately system works good! -
Review 66 (2024-06-12 - Rating: 5)
Hired Burkhardt after buying our new house to take care of a few things and bring some other items up to code. They were also able re-wire wall switches to work with our ceiling light/fan fixtures that were not connected to wall switches.We had two appointments, the first one they did an evaluation and made recommendations based on our requests and needs and gave us very clear and detailed estimates on all the work that would be done. They also fixed a few double taps on our circuit breaker box.Second appointment Cameron and Calvin showed up at 8am on the dot to get started. The required work did make a bit of a mess as they needed to get into the walls/attic/ceilings but they cleaned up very well after themselves. We will definitely be using them in the future for all our electrical needs. -
Review 67 (2023-06-09 - Rating: 5)
I needed to replace my A/C Unit. The staff showed up on time and were very knowledgeable and friendly. They did a good job removing my old A/C Unit without leaving any mess. There was a small amount of clean up necessary inside the house from parts that were from the old piping and the saw dust from drilling. This is not bother me much. The staff were respectful and did a fantastic job. -
Review 68 (2024-07-25 - Rating: 5)
Bob & Drew did an amazing job installing new air conditioners, very knowledgeable and friendly. Installation went smoothly, and we are extremely satisfied with the job done!! Thank you!! -
Review 69 (2024-06-12 - Rating: 5)
I’ve had Burkhardt put in a furnace and air conditioner about three years ago. About a year ago I asked for something to remove dust and dander. Put on an air cleaner. My home also smelled old and the basement musty. They recommended an air scrubber. It was expensive however it is one of the best investments I have made. My air does not smell any longer even in the basement!! Their team explains and visually shows you what they checked either in person or on an IPad. Their explanations help me make an educated decision. The technicians are respectful and knowledgeable. I’m very happy with this company and their service. -
Review 70 (2024-05-15 - Rating: 5)
Meet with Elliott who was the sales guy. Very nice individual. He was very patient considering I tend to go back and forth when Im trying to make a decision. I decided to go with replacing my AC unit which had died over 2 years ago.Elliott gave me a great price everything was in stock and I had a new unit the following week (today). Servicemen were professional and I actually received a new thermostat to boot that I could actually program. Now that makes me excited. No more cold house when I come home or hot house (depending on the season). They also made the install look really nice compared to the last thermostat that was installed. All in all Troy and Andy did a great job. Thank you Burkhardt! -
Review 71 (2024-06-21 - Rating: 5)
Alex came and had my air conditioning working in no time! He was quick, efficient, and very professional. Alex diagnosed the problem right away, fixed it, and gave me information on how to avoid any problems in the future! He was very transparent so I didn’t feel like I was being up charged or scammed like many other technicians at other companies do! Highly recommend! ⭐️⭐️⭐️⭐️⭐️ -
Review 72 (2024-07-01 - Rating: 5)
Decided to replace our AC and Furnace and needed to move water heated to opposite side of laundry room. Dan, Tae and Drew showed up exactly on time and began working, professional and extremely courteous, I will definitely use Burkhardt again for any HVAC or electrical problems that may arise. We are beyond happy with our new AC and the service we got from Burkhardt and highly recommend them. -
Review 73 (2024-05-17 - Rating: 5)
After we were so happy with electrical work done by Burkhardt (thanks, Cameron!) we went through them to install a home generator. Clint came to the house to give us an estimate. He clearly explained how the generator would work, what the installation would be like, and answered our questions without any pressure to make a sale.Cameron and Tom did the installation. I don’t know what I appreciate more: their kindness and respect while they worked in our house, or the high quality work that went into our project. I enjoyed having them at the house and working with them.We are so happy with all of the services and work we’ve had done through Burkhardt. They’ve become our go-to for electrical and HVAC needs! Thanks guys! -
Review 74 (2024-05-01 - Rating: 5)
From service to Elliot in sales then Troy and Brett on install we are very happy with the service we received. They were all very knowledgeable, friendly and professional, we never felt pressured into a purchase we were not comfortable with, and they came out same day for a new customer, no heat call and the next day for a new AC/furnace install after a gas leak was found. They were respectful of our home and explained the equipment and how to use it. We look forward to working with them in the years to come. Would recommend to anyone considering a new HVAC company. -
Review 75 (2024-06-11 - Rating: 5)
Great experience today. Yearly scheduled AC maintenance was taken care of by Ricardo on time, courteous, friendly, answered all my questions, offered some component upgrades which we did purchase to hopefully make our unit run more efficiently. Inspected everything and showed photos of my dirty air ductsThank you Ricardo for your attention to detail and mindfulness of my garden near our outside AC unit while he worked. Thanks Burkhrdt -
Review 76 (2024-09-19 - Rating: 5)
Its been about a year and a half since I had my new furnace installed by the Burkhardt team and stand by my original 5 star review!I had elected to subscribe to their Signature Club that includes annual, pre-season AC and furnace check-ups. Just had the furnace check yesterday. I didnt expect any issues to be found, but still want to take the time to give a shout out to their Technician, Sher. He was on time [calling to let me know his ETA], and not just polite but friendly, knowledgeable, and efficient. He actually said, even though its only a year old this might take up to an hour and half, because Id rather be thorough. Afterward showed me photos of all the areas that he checked and talked me through potential issues.Honestly have never had anything other than great service whether its the person scheduling your appointment to the techs. I cant recommend them more highly! -
Review 77 (2024-05-13 - Rating: 5)
Its always scary to call for heating and cooling service - dollar signs literally flash before your eyes. Burkhardt has been great to work with though, and the cost wasnt too painful. Weve had trouble with our thermostat for the last six months or so, and it died last week. We had options, and in signing up for a membership to have them come inspect our system we saved 20%. It was a good value to us, and we are grateful our system works! -
Review 78 (2024-06-06 - Rating: 5)
We needed the electrical outlets moved in the kitchen of our 120 year old house to accommodate kitchen renovations we were making. It ended up taking 2 visits. The first was with Brett, who moved 2 outlets. The second visit was with Jake and Thomas, to move one of the outlets a second time (due to poor planning on our part for cabinet placement). Brett did a superb job getting the outlets where we said we needed them, and Jake and Thomas were wonderful at moving the outlet we needed relocated, reusing materials as much as possible to keep our cost down. Each of the gentlemen, with both visits, were very expert and efficient, as well as friendly (they even cheerfully put up with my nosey dog!). A real pleasure to work with! Scheduling was also a breeze, and they showed up when they said they would be there, and worked to accommodate our needs with the schedule. I would definitely recommend Burkhardt Electric and any of these electricians for any electrical work and wouldnt hesitate to call them again with any future jobs. Anita W. -
Review 79 (2024-06-25 - Rating: 5)
Great service! Lots of communication throughout the process. The technician, Jacob, was very courteous and professional. Quickly replaced a very, very old light fixture and diagnosed another issue that well be looking into in future. -
Review 80 (2024-05-09 - Rating: 5)
Brett, Jacob and Calvin were excellent! I am very happy I called Burkhardt. Brett is honest, straight forward and started the ball rolling. We appreciated his candor, sense of humor and approach to all we needed to do. The second visit to continue the next project brought Jacob and Calvin to our house. They did a great job, explained things to me, were patient, as was Brett during the first visit. I won’t call anyone else but Burkhardt. I have great confidence in their team. They genuinely care about their customers. That is quite refreshing!Thank you to you all!Til next time…..Mary -
Review 81 (2024-09-12 - Rating: 5)
Danny was on time, respectful of our home, kept me updated on the tune up findings, was a great communicator, and was very knowledgeable. Great service overall! -
Review 82 (2024-01-26 - Rating: 5)
We had Burkhardt out over Thanksgiving weekend to replace our furnace. They were very responsive and respectful in our home and had us back up and running in no time. We then reached out to have them do some electrical work & Jacob the electrician was great! Highly recommend! -
Review 83 (2024-03-22 - Rating: 5)
We called this morning to see if we could have someone come out and look at our flickering light issue. They were very courteous when I called, and had a very nice young man come out and take a look at our situation. He was very knowledgeable, and efficient. A great representative for this company. I hope all of their technicians, regardless of trade are this good. I have saved the number for Burkhardt Heating Cooling, Plumbing and Electric in my phone in case I ever need them in the future! I will tell everyone about this company! Thank you again for your help!! -
Review 84 (2024-03-01 - Rating: 5)
We have been customers of Burkhardt for some time now (new furnace, A/C, annual service) and have always been very satisfied with the quality and professionalism of their service. We scheduled a duct cleaning (first in 30+ years) for today - and were not disappointed. Drew and Chiko did a FANTASTIC job for us. They arrived right on time, explained the process in detail, and completed the job efficiently. Their professional and friendly demeanor made it a pleasure. Another great service experience from Burkhardt! Highly recommend. -
Review 85 (2024-04-26 - Rating: 5)
My experience with Burkhardt was really seamless. They reached out to schedule our routine service and then sent out reminders. Alex (our technician) was great! He asked about any issues before arriving, kept me posted on timing, and explained his recommendations. Good all around. -
Review 86 (2024-07-16 - Rating: 5)
Sher was excellent and very knowledgeable as a HVAC tech. Took the time to go over everything in detail and takes great pride in his line of work. I would highly recommend Sher from Burkhardt! -
Review 87 (2024-07-29 - Rating: 5)
Two replacement RTU through Burkhardt. Excellent price for both along with great customer service! Highly recommend!! -
Review 88 (2024-04-29 - Rating: 5)
We had Brett out to fix a poorly done electrical job for our new hot tub. Not only was he knowledgeable and prompt but he seemed like a genuinely nice person and all around pleasure to work with. I also worked with Jessica in the office to help with permits and scheduling, she was very responsive and helpful as welI. I would highly recommend Burkhardt for all your electrical work. We will definitely have them back if we need service in the future. -
Review 89 (2024-06-19 - Rating: 5)
Burkhardt did a great job! They were able to come out the next day after calling, were able to start on the work right away, and finish it all within the day. Would recommend them in a flash. -
Review 90 (2024-01-15 - Rating: 5)
Burkhardt has been amazing to us since we moved into our place 3 years ago. And more recently, on our annual furnace checkup, they found some cracks in our unit (which they have kept running smoothly since it was installed 1997!) They installed a new high efficiency furnace in October, and we needed a switchboard adjustment in January. Alex and Cody arrived first thing in the morning and got things adjusted right away. They were nice, and good humoured, and efficient. Highly recommend! -
Review 91 (2024-05-20 - Rating: 5)
Sher was fantastic. He was knowledgeable and polite. He treated us like we were his only customers and answered all of our questions. It was raining and he took on and off shoe coverings when he went outside. I would highly recommend him and Burkhardts. Also signed up for their yearly program to make it easier to remember to maintain our furnace and AC. -
Review 92 (2024-05-14 - Rating: 5)
They did a great, thorough job. I had water coming into my house from under my breaker box. Very knowledgeable, and explained the work they were doing. Cameron and Tom answered all my questions. I’ll definitely use this company again if I ever have needs -
Review 93 (2024-05-07 - Rating: 5)
Dan and Nico provided great service! I had a pipe dripping in my basement that I mistakenly thought was coming from my kitchen sink. They checked the attic and determined it was coming from a vent on the roof and leaking down the side of the pipe into the basement. They got up on the roof and closed the hole with roofing tar. Very quick and professional service, thank you Dan and Nico! -
Review 94 (2024-04-03 - Rating: 5)
I must first say Thank You for getting me in today. I placed my call for service and 40 minutes or less later the problem was solved. I would recommend Burkhardt over anyone and if you want an amazing tech ask for Ryan 😊 he was an absolute joy. Thank you Ryan for walking me through what you where doing and being great all around. -
Review 95 (2024-04-23 - Rating: 5)
Sher was very professional and courteous. He explained each step of what he was going to do and did a thorough review of findings and recommendations. He also informed me of different services that Burkhardt provides that I was unaware of I will definitely be utilizing this company in the future. -
Review 96 (2024-02-02 - Rating: 5)
I wasnt sure who to call to set up a line and connect our ice maker for our new Refrigerator. I saw the reviews for Burkhardt Plumbing and was impressed so I gave them a call. They set me up with Jay who arrived ahead of schedule. He was fabulous! Took him no time at all, professional and such a great personality. They have my endorsement! 5 star service all the way. Thank you Jay! -
Review 97 (2024-05-02 - Rating: 5)
The service tech, Alex, was wonderful! Honest, informed, and precise. Very easy to discuss the issues with my condenser and the shorted out controller. Friendly, and professional. Highly recommend Alex and Burkhardt heating/cooling. -
Review 98 (2024-11-22 - Rating: 5)
From diagnosis through installation of my new furnace this was probably the best experience I could have had, highly recommend! -
Review 99 (2024-08-20 - Rating: 5)
From Elliott in sales to Bob and Chiko the installation crew were top notch professionals and down to earth, they walked me through the process and let me make up my mind with no pressure. Thanks! -
Review 100 (2024-05-15 - Rating: 5)
Dan and Henry were incredibly punctual, arriving right on time, which I greatly appreciated. Both Dan and Henry were friendly, professional, and clearly knowledgeable about their work. They quickly figured out the issue and explained everything to me in a way that was easy to understand, which made me feel very comfortable and confident in their abilities. Thank you, Dan and Henry for the great customer service. -
Review 101 (2023-12-02 - Rating: 5)
Burkhardt was so friendly and so easy to work with from start to finish when our furnace suddenly stopped working. They were easy to get ahold of on the emergency number and on their regular office number, they scheduled everything so quickly & showed up very promptly for each appointment we had. We worked with Jake on the emergency line & initial visit, Horst in sales and then Connor & Brett for install and all of them were friendly, professional & made the whole process straightforward and easy. Highly recommend this company! -
Review 102 (2024-05-31 - Rating: 5)
We were thrilled with Brett and Calvin. They came out to diagnose a kitchen circuit that kept tripping in our house, and got us an estimate on a whole house generator as well.They were both polite, professional, and explained what was wrong in easy to understand terms. We will definitely call again for future electrical needs. -
Review 103 (2024-05-30 - Rating: 5)
I called to get my bathtub faucets repaired when they started leaking. Jay was great, he did what he could, but with everything being as old as it was he recommended replacing it. He gave me a quote and some options to consider and explained everything very well. -
Review 104 (2024-06-12 - Rating: 5)
I had a fantastic experience with Jay and Henry. All of the work, products, and process were thoroughly explained. I appreciate the time, effort, energy and professionalism shown. I will highly recommend for work with family and friends. -
Review 105 (2024-07-02 - Rating: 5)
Sher was very thorough. He explained everything he was going to do so I knew exactly what to expect. He showed up on time and made sure things were cleaned up and back in order before he left. Sher was extremely pleasant to work with. -
Review 106 (2025-01-01 - Rating: 5)
Great service and timely got my furnace replaced during the holiday season. They went above and beyond! -
Review 107 (2024-01-05 - Rating: 5)
Great experience all around! They matched me up with the expert my house needed. Not everyone still works on old-style radiator heat. The service technicians arrived on time, called ahead, and provided excellent advice for the repairs I needed without selling me things I didn’t. They even gave me some DIY advice/pointers. Will definitely call on Burkhardt in the future! -
Review 108 (2025-01-08 - Rating: 5)
I am very satisfied with the service that I received, My technician was wonderful. I will use him again.👍🏽 -
Review 109 (2024-01-03 - Rating: 5)
Troy and Andy installed a heat pump and high efficiency furnace. They arrived promptly and were polite and professional throughout. In a few hours everything was up and working. The installation is clean and sharp. They answered all our questions, made sure we were able to use the thermostat and even helped setup the app on my phone. They left the work area clean and tidy. All good! -
Review 110 (2024-07-24 - Rating: 5)
Chiko and Connor did a phenomenal job today installing a new furnace for my house. Thank you Burkardt for making everything a breeze! Highly recommend! -
Review 111 (2024-04-18 - Rating: 5)
Great service - explained everything clearly. Very nice. I felt confident about what he was saying and he did a great job explaining what we may be looking at in the future and potential cost(s). I also felt comfortable with him in my home. That can sometimes be intimidating and uncomfortable for some women - especially when we are alone. Would highly recommend him and Burkhardt!. -
Review 112 (2024-05-20 - Rating: 5)
We had Burkhardt install a new bath fan from scratch which meant running electrical, adding a new switch, and venting the fan out of our house properly. Drew, Jacob, and Thomas did a fantastic job and i would highly recommend their services to anyone looking to have a similar job done. Thank you! -
Review 113 (2024-05-21 - Rating: 5)
Had Jay come to our home to help with a sink remodel. He was extremely professional and friendly, was able to get the new pipes and faucet installed and we love it.Price was fair.Burkhardt will be on our short list of plumbers we call. -
Review 114 (2024-02-08 - Rating: 5)
Chris arrived on time, completed all the work required, and did an excellent job. I really appreciated the excellent communication. I was told up front what the charges would be. Chris called me when he was on his way to my site so I knew exactly when he would arrive. He also was willing to call me when he was finished so I was free to do other work. When he finished Chris gave me a good summary of what he did and accomplished, plus shared useful knowledge and advice regarding my eqipment. He also sent me photos of my equipment to show me what he saw and worked on. A great experience all around! -
Review 115 (2024-07-11 - Rating: 5)
Alex was here for our annual ac tune-up and was extremely professional and helpful. Best heating/cooling company around. Highly recommend. -
Review 116 (2024-10-31 - Rating: 5)
I’ve had a service contract with Burkhardt for two years now and I’m very satisfied. They are always professional and communicate clearly all issues that need addressing. My experience with Xavier was particularly great. He was friendly, courteous and detailed in his analysis of the condition of my furnace. In my opinion his work has extended the life of my furnace and saved me a lot of money and headache. I highly recommend Burkhardt for regular maintenance and repair. -
Review 117 (2024-09-13 - Rating: 5)
Henry cleaned the dust out of our furnace today. It had never been done. His was very professional and explained everything to us. -
Review 118 (2023-10-26 - Rating: 5)
The furnace technician arrived quickly and on time, was professional, friendly, and answered all of my questions. He diagnosed the problem and offered solutions.Another gentleman also arrived quickly and on time, and helped me find a suitable financing solution.He was also informative, professional, efficient, and friendly. Both gentlemen were respectful of my time, and made allowance for me to be able to drop and pick my child up from school. The woman who I spoke with on the phone was also pleasant and efficient when I was at work and had little time to be on the phone. Conner and Brett installed the furnace the next day. They installed the furnace quicker than the estimate given to me which was fantastic! They were also on time, professional, and efficient.They were friendly and answered all of my questions. They cleaned up after installation. They also made allowance for me to drop off and pick up my child from school and were respectful of my time. Overall a great experience! -
Review 119 (2023-10-17 - Rating: 5)
Burkhardt made the experience of getting a new furnace installed as easy as possible. From the person we spoke to on the phone, to the technician who assessed the situation, to Elliot who sold us the furnace everyone was very professional and personable. James and Chiko did the installation and were absolutely wonderful. They were prompt, friendly, and knowledgeable. They went above and beyond in making sure the new thermostat was installed correctly and was linked to my phone. Our experience with this company was very positive. -
Review 120 (2024-01-10 - Rating: 5)
Exceptional customer service. I used the chat option on Google initially to connect with someone - I was directed to their scheduling system which was super easy. Their dispatcher found me a time slot that worked AND the tech showed up right on time. Ryan, the tech, was fantastic. Walked me through exactly what the issues were, how they worked/why they were important, and price breakdown. Entire diagnosis and repairs process was quick and efficient. Definitely recommend! -
Review 121 (2024-05-02 - Rating: 5)
I had been putting off addressing some electrical work because honestly I didn’t know exactly where to start. Brett immediately put me at ease and walked me through everything. He is very relatable and customer focused. He offered many options for remedying my issues a little bit at a time, or I could “eat the whole elephant” as he put it. I laughed because that what it feels like as a home owner at times and it felt great to have straightforward options.On its own, I think Burkhardt’s pricing is extremely competitive. Pair that with their focus on safety and outstanding customer service, and I feel very comfortable making an investment with them. I highly recommend giving them an opportunity to help you meet your residential electrical needs. -
Review 122 (2024-07-16 - Rating: 5)
Bob and Drew at Burkhardt replaced our AC in just over 2 hours. They were very efficient, courteous and answered all of our questions. Thanks, Jack F. -
Review 123 (2024-04-12 - Rating: 5)
The whole experience was fantastic, from Horst talking me through my options and answering my questions, to Troy, Brett and Chico making the install fast and easy for me. Everyone was friendly and helpful. I am very happy with my new furnace and A/C. Thank you! -
Review 124 (2024-07-23 - Rating: 5)
Excellent and timely service installing new AC unit and furnace. Great communication and left the house as they found it. Thanks to Elliot, Connor and Chiko. -
Review 125 (2024-04-25 - Rating: 5)
Tony was awesome . Before arriving he asked if I wanted coffee, came before his scheduled time. I appreciated the time he took to look into my furnace issues, later taking the time to explain what he thought, what he recommended, and gave me the opportunity to ask questions. This is how service is done. Professionalism goes a long way. -
Review 126 (2024-03-28 - Rating: 5)
The technician who did the work was very friendly/personable. He did a great job looking over the unit and I appreciated his recommendations for an air purifier. I’ve done business with Burkhardt before and I have been extremely satisfied each time. Thank you! -
Review 127 (2024-05-28 - Rating: 5)
The job to replace our old furnace and air conditioner was top notch. The time from ordering to install was only two days. Well done by the whole crew! -
Review 128 (2024-01-21 - Rating: 5)
Right before the holidays our furnace died on us. The communication from start to finish with Burkhardt was phenomenal. Elliott came out on separate occasions to put together an installment plan to accommodate our needs. We haven’t had any issues since and feeling very thankful considering the brutally cold weather we are currently experiencing in Southern WI. Thank you to all those involved at Burkhardt for creating a warm, safe environment in our family! -
Review 129 (2024-02-15 - Rating: 5)
Sher was amazing! He was kind and patient. He took the time to explain what he would be doing and what he did. I didnt feel pressure to buy anything. He was genuine, and really seem to have my best interest in mind. I will use Burkhardt when I need work done. -
Review 130 (2024-07-12 - Rating: 5)
Ricardo was exceptional. I have never experienced a service technician so open and inviting for me to see and understand their work. I will request him in the future. Burkhardt provides great work and value. -
Review 131 (2024-06-08 - Rating: 5)
Alex was thorough, friendly, and efficient for our maintenance appointment.Chiko did a fantastic job with our duct cleaning!Highly recommend! -
Review 132 (2024-10-05 - Rating: 5)
Tech Jake was so knowledgeable. Informed me of the exact problems with photos. I was able to make a decision based on facts. -
Review 133 (2024-01-09 - Rating: 5)
Furnace replacement. Installers Brett & Connor were awesome - very polite, communicative and knowledgeable. Sales estimator Horst was very helpful. Office support staff Jessica & Dillon kept everything running smoothly. Burkhardt is excellent and highly recommended. -
Review 134 (2024-07-31 - Rating: 5)
Had yearly maintenance done by Sher on our air conditioner today. He was pleasant, knowledgeable and hard working. He explained everything to us and did a fantastic job! And our noisy little girl didn’t bother him one bit. -
Review 135 (2024-06-13 - Rating: 5)
Our technician Ricardo was helpful and kind. He was thorough and explained everything clearly. We really appreciated and enjoyed working with him. -
Review 136 (2024-05-22 - Rating: 5)
This is my first time using Burkhardt for some plumbing work. Dan and Henry were great and did a good job fixing our problem and cleaning up after. Would definitely use them again. -
Review 137 (2023-04-14 - Rating: 5)
I had Horst, a salesman come out and give me an estimate. He was very professional and knowledgeable. He was very reasonable for price and I was getting the top of line system. I had a Armstrong modulating furnace and an Armstrong heat pump installed with a communicating thermostat. A team of three gentleman came on a Friday to install, Troy, Andy and Brett. they did an amazing install. Love the heat pump, havent really had a chance to see furnace run too much but expect it to be quiet and very efficient. Would absolutely go to Burkhardt again! Thank you for a great system! -
Review 138 (2024-02-12 - Rating: 5)
We had Jake, a technician, come in for a tune-up and look at our furnace. He was very helpful and clear about his analysis. Burkhardt has always been a great company to work with, and I appreciate that they have kept up with the technological changes within their industry. -
Review 139 (2023-11-28 - Rating: 5)
Sher was exceptionally thorough and professional. He took his time cleaning the furnace and inspection and made recommendations that we will definitely consider. He is a great representative of what a Service Technician should be….pleasant, professional, not rushed and made recommendations with no pressure after he took the time to explain his reasoning behind the recommendations.We will definitely request his services again!!! -
Review 140 (2024-05-22 - Rating: 5)
Amazing service! The technician was on time, courteous and skilled. It turned out to be a situation where a mouse chewed through a low voltage wire. He fixed it quickly and everything is working great. -
Review 141 (2023-10-25 - Rating: 5)
I have used Burkhardt for many years, they are top notch in both quality of service and professionalism. The over the top part is that their people are super down to earth, caring, easy and fun to talk with, not pushy and really do everything they can to get you the best solution within your budget. They are always on time and work quickly to make and find the earliest appointments available. I will use no one else for my homes heating and cooling needs. -
Review 142 (2023-11-15 - Rating: 5)
Nov. 2023 Tech named Sher serviced my furnace. This young man educated me on so many aspects of my furnace operation. He was knowledgeable and very personable. He showed a great passion for the company and and the tech role he has with Burkhardt. I will ask for him each time I have a scheduled service. -
Review 143 (2023-10-31 - Rating: 5)
Elliot was very knowledgeable and helped me build an hvac solution to meet my needs. Justin and Brett did an amazing job on the install. It looks clean and professional!I have had Tay and Chico from the team come out for duct cleaning and they were friendly and helped me work around my dogs even if it made their jobs harder. They made sure I could see the dust build up before the cleaning and showed me the after photos as well. Phenomenal job and a great price! -
Review 144 (2023-05-22 - Rating: 5)
We have used Burkhardt on several occasions for both maintenance of our HVAC, installation of our generator, and repairing our AC. I’m not really one to write reviews, but this company is exceptional. Their customer service is stellar. They do an excellent job, fair pricing, and are quick to get your service done. As anyone knows that lives in Louisiana, living without an air condition is a miserable experience . We have had several issues in the last few months but Burkhardt has been there within 24 hours They actually come when they say they are going to and are no nonsense about getting the job done.. Highly recommend this company and always a pleasure to deal with. -
Review 145 (2024-06-27 - Rating: 5)
Jake got the furnace operating and explained what else needed to be done. The service was prompt and efficient.Ricardo was efficient, knowledgeable, thorough and clearly explained the issues with the air conditioner. He completed the necessary work on the unit, efficiently and effectively. Once again, we are very pleased with the service we received from Burkhardt. -
Review 146 (2024-02-16 - Rating: 4)
HONEST COMPANY. Xavier was great. He provided a thorough assessment of my furnace and provided reasonable suggestions regarding how to take care of my aging furnace. I will be calling Burkhardt again when its time for another tune-up or replacement. -
Review 147 (2023-11-20 - Rating: 5)
I had an inspection on my furnace done by Xavier and was very happy with his customer service. Xavier exhibited a high level of professionalism and expertise throughout the entire process. He was punctual, courteous, and had a friendly demeanor. His thorough inspection of my furnace was impressive, and he took the time to explain each step, ensuring I was informed and comfortable with the process. Thank you! -
Review 148 (2024-05-29 - Rating: 5)
Ricardo was awesome. Removed the old hot water heater and installed the new one in only a few hours. The work was very well done. Very happy customer. -
Review 149 (2024-08-17 - Rating: 5)
10:30pm on a Friday night I came home to a basement waterfall that shouldn’t have existed and a 3-inch indoor pool on my basement floor I never wanted. A crimped portion of pipe used to install a temporary shower during a home remodel had failed (see picture). Chris B. answered my panicked call at 10:45pm. He answered my questions respectfully, looked at my texted pictures of the problem, told me the likely fix and associated cost and scheduled an appointment for the next day. He came within the timeframe he told me he would. Gave me a courtesy call 25 minutes before arrival. Did the work effectively and efficiently. He helped make a truly bad situation into a manageable one. The price felt very fair, especially considering it was a weekend emergency. The work looks great. I will be saving his number for future plumbing/heating/air conditioning projects. Truly a relief to find an excellent, kind, and respectful professional in a world where they are seemingly few and far between. Thank you, Chris! -
Review 150 (2024-01-24 - Rating: 5)
Xavier was out today for regular maintenance on my furnace. He discovered an issue with the humidifier while here. He walked me through everything that was found with the old humidifier, and he was actually able to replace the old one with a new right away. Great job done on his part!! I really appreciate and value his honesty! -
Review 151 (2024-05-17 - Rating: 5)
Ryan, our technician, arrived exactly on time. He was efficient, knowledgable and a pleasure to have here. As always, we recommend Burkhardt unreservedly; as we do Ryan. This is a remarkable company. -
Review 152 (2024-07-05 - Rating: 5)
Brent, Thomas and Alex are were so awesome! Prompt, professional and worked fast. Clean cut, and very personal able as well. -
Review 153 (2024-05-22 - Rating: 5)
Alex, our tech was extremely knowledgeable. Quite responsive to our needs. Very personable! A great rep of Burkhardt Heating.As part of our service plan, Danny came out to inspect our AC system. A fantastic technician; thorough, patient and clearly explained every step in the process. We will always use Burkhardt heating. -
Review 154 (2023-04-20 - Rating: 5)
We were totally happy with the service we received from Burkhardt. From the beginning with what we thought might be a repair to the estimate for a new system, we were confident that we were getting what we needed at a price we could afford. Any questions we had a long the way were answered in a timely manner. They were on time with the scheduling, very clean with shoe covers everything in place in and outside. A great company to work with. -
Review 155 (2024-02-13 - Rating: 5)
Brett was amazing! He fixed our issue and was so patient and professional with my millions of questions. He quoted a few more projects for us and we will absolutely be a repeat customer. -
Review 156 (2023-07-20 - Rating: 5)
Ive used Burkhardt for a number of years, and have always had a good experience. I called for service this morning after our air stopped working last night, and they had given me an appointment time within a few hours. The technician, Shawn, was incredibly helpful and informative - explaining everything in detail (as well as showing me how to troubleshoot should similar things happen in the future). Highly recommend. -
Review 157 (2024-10-22 - Rating: 5)
Bob and Drew came in and replaced my furnace. Got my heating and air working better than before. Thanks for the Hard work -
Review 158 (2024-01-09 - Rating: 5)
Been a customer for 5+ years with the signature club/annual maintenance program at my last 2 homes. Great service and highly recommended. Recently had my boiler tune up on December 29 and the technicians, Alex & Jacob, went above and beyond. They provided great detail & service and even offered to bring my recycling bin up from the curb. -
Review 159 (2024-05-06 - Rating: 5)
Chiko was communicative, punctual and thorough in the cleaning of our air ducts and vents. We are pleased with his work and both Jessica and Becca who described the processes clearly over the phone. Burkhardt was a very good choice ! -
Review 160 (2024-06-19 - Rating: 5)
Sher was an exceptional individual who provided excellent service. He was extremely thorough in his work and always prioritized the customers best interests. -
Review 161 (2024-06-19 - Rating: 5)
Brett came out and did an outstanding job. Was right on time during the window that was stated, very friendly, and fixed my problem. Second time I have used Burkhardt and impressed both times. -
Review 162 (2023-06-22 - Rating: 5)
We had a new condenser and modification for an updated Único AC system. We needed additional AC jets. The work was done very timely and professionally. Horst was an excellent sales person: knowledgeable, good listener, and remained involved during installation. The installers Billy and Drew were very polite and professional. The new unit works very well. I would highly recommend this company.- -
Review 163 (2024-03-26 - Rating: 5)
The hvac specialist was very thorough and informative. Ive had furnace tuneups in the past but havent seen pictures or told of these problems.I appreciate his thoroughness & professional manner. -
Review 164 (2024-01-17 - Rating: 5)
It all started with Lee in the office, she understood the urgency and got a team out and followed up with a call to let me know when to expect them and who to expect. Sher was on time and went right to work. Asked if he could call and have Jake H come take a look, wanted to make sure he wasnt missing anything. Jake H was there in 10mins, concurred with Shers diagnotics. They both were amazing! First they explained what the issue was with my furnace and then said their Manager Elliot would be over with space heaters within the hour. It was less than an hour and he walked me thru purchasing a new furnace. He was showing what needed to be done to install the furnace, I asked how much additional all that would be and he said, oh no thats all included in the price, even the tax! Amazing!! He helped me setup the space heaters and said they would install the new furnace the next day. They were there at 8am and when I got home from work my house was warm (no longer 47 degrees)! I highly recommend Burkhardt, they are a 5 star company! -
Review 165 (2023-11-01 - Rating: 5)
Ricardo arrived when expected for the original scheduled service visit (We have an annual service contract). This year our boiler system was diagnosedwith a carbon monoxide leak. The problem was explained and we were shown the readings. He work diligently to find the replacement parts. We were Given a good explanation about what needed to be done, the cost, and time frame for parts arrival. We were given portable heaters, brought by office staff, before Ricardo left our house, to use while waiting for the parts to arrive.When the parts kit arrived, we were called by a friendly Burkhardt scheduler and a quick appointment was made. Ricardo again showed up when expected. He used all the replacement parts from the kit, showing photos of the new parts in place on our boiler. We were shown the old, removed parts, and where the breakdowns occured.Ricardo did a really good job. Burkhardt did a really good job. Glendale is a better place, because they are a part of our community. -
Review 166 (2024-07-11 - Rating: 5)
I had the honor of having Sher come out and complete a tune up if both my AC and furnace units. From the beginning he was very professional and respectful to both me and my home. He was able to thoroughly examine both of the units and explain both the examination and the next steps in a way that was easily understood. I will strongly recommend Sher to anyone who has HVAC needs and I will be asking for him directly going forward. -
Review 167 (2023-11-03 - Rating: 5)
I needed a furnace replaced at one of my rental properties. Burkhardt heating and cooling let my tenants use space heaters for the few days they were without heat. The install went smooth and quick. Connor and Brett did a great job and were very friendly and knowledgeable. I will be using Burkhardt for all of my heating and cooling needs for my rental properties. -
Review 168 (2024-06-17 - Rating: 5)
Technicians have always been wonderful. They explain everything fully and are very friendly and personable. I have been using Burkhardt for many years and have never been disappointed. -
Review 169 (2022-11-08 - Rating: 5)
In the past I’ve used Burkhardt as well as others for furnace maintenance. But I’m super happy I chose Burkhardt Heating and Cooling for my new furnace and a/c.Everyone I worked with at Burkhardt was so nice and helpful. Elliot was knowledgeable about the products. He answered all my questions, helped me understand the various components, and helped me select a system right sized for my little house. Jessica and Dillon in the office were on top of my situation and got me set up with the appointments I needed. The team that came to install my new system was great. Troy, Joe, and Marc were right on time, they had everythingneeded with them, and they cleaned up after they were done. They answered my questions and gave me a walk-through on my new system.I am so pleased with my whole experience with Burkhardt Heating & Cooling. I would highly recommend them to anyone looking to replace their furnace or a/c. -
Review 170 (2023-11-09 - Rating: 5)
I was very impressed with X’avier. He was very polite and thorough. Though it took some extra time, he addressed an unexpected issue with the furnace immediately rather than making me schedule a second visit. I have to say, the technicians who have come to my house over time have all been excellent. -
Review 171 (2024-12-12 - Rating: 5)
I have to admit this started out to be a 4 star review. Brett did a super job evaluating and estimating the install of a dedicated line for our hot tub, but when it came time to schedule it, it took me 3 calls 3 days in a row before someone responded.Luckily Cameron and Tom showed up at my door on that 18 degree morning and delivered a 6 star installation. They were friendly, courteous and professional the whole day they were here, even when they ran into an unexpected challenge or two. Cameron installed the wiring with almost no disruption to the wall and Tom managed to dig a 15 trench through frozen ground. These two can come back and work here anytime. Thanks guys! -
Review 172 (2024-02-05 - Rating: 5)
We unexpectedly needed to have both furnaces in our duplex replaced a couple of weeks back and couldn’t have gone with a better choice. From start to finish they have handled all of our issues in a professional manner.Sher Xiong went above and beyond by showing me what he was doing as well as helping me understand operations and maintenance for our units. This guy deserves a raise! 👏🏽👏🏽 -
Review 173 (2024-01-04 - Rating: 5)
Great process from start to finish. Elliot was thorough and knowledgeable with furnace and a/c replacement options. Billy & Rigo were excellent, explaining everything and answering all my questions during installation. Highly recommend Burkhardt! -
Review 174 (2023-09-18 - Rating: 5)
Sher was the technician at our recent furnace tune-up. I appreciated his thorough inspection, explanations and suggestions. He was very professional and helpful. When I mentioned the age of our AC unit, he took an extra few minutes to look at it and adjust his recommendations. We look forward to working with Burkhardt again. -
Review 175 (2024-04-30 - Rating: 5)
We’ve used Burkhardt for all our heating and cooling needs for over 20 years. Chiko was out today to clean our ducts and provided the usual outstanding service and customer care we’ve come to expect. Thank you! -
Review 176 (2024-01-10 - Rating: 5)
Great HVAC company to work with, from the sales to install to regular maintenance. Good options for brands and equipment, response with any issues and good communication when scheduling. All of their techs who have provided work as part of the yearly maintenance plan have been professional and answered questions. Xavier was the most recent one here and did a good job. -
Review 177 (2024-04-26 - Rating: 5)
Very knowledgeable and easy to understand. Second time we had work done by Burkhardt and we will definitely consider them in the future. Brett and Calvin were great to work with. -
Review 178 (2024-06-19 - Rating: 5)
Brett Bailey was kind courteous and helpful and quickly resolved my issue with a dysfunctional smart light switch. Replaced it with a standard dimmer switch and all is working fine now! -
Review 179 (2023-07-12 - Rating: 5)
Burkhardt HVAC services continue to be a first rate quality experience for me. Today I received fine service to replace a home bad HVAC thermostat. Solution was a very simple to operate and sound unit. Met my needs and expectations just fine. Alex the service tech was outstanding. All my service call techs have been such, too. Duct work cleaning was also set up. Prices are reasonable given the reliability and professional competence of the firm. -
Review 180 (2023-12-19 - Rating: 5)
We called Burkhardt Heating & Cooling because of two separate electrical issues we were having in our home. Cameron, our service technician, had exceptional manners. He was polite, professional and knowledgeable. He was able to get both issues taken care of in quick time. A big thanks to Burkhardt Heating & Cooling and Cameron! -
Review 181 (2023-01-27 - Rating: 5)
I bought my furnace and A/C system from Burkhardt 8 years ago and just had my furnace go through an annual service check. The service tech, Alex, was prompt and professional. He explained the state of my furnace (which was in good condition) and discussed some of the measurements with me and provided some preventative maintenance insight I was not aware of to extend the life of the furnace. I have always been pleased with Burkhardt from their service people to their office staff. -
Review 182 (2024-04-12 - Rating: 5)
The tech who came out to give us an estimate was great! Called to let me know when he would arrive and thoroughly checked out all the plumbing. Definitely recommend! -
Review 183 (2023-10-31 - Rating: 5)
During a routine furnace inspection, it was found that the heat exchangers were cracked and it was unsafe to operate. A salesperson came out the same day and my furnace was installed after the weekend. James and Chiko did a great job. They were friendly, knowledgeable and professional. -
Review 184 (2023-10-21 - Rating: 5)
Very helpful on the phone - gave me some tips on what to look for when my furnace overheated.Kelly was here right on time and found our problem and fixed it.Reasonable price.On 3/1/22 we had Shawn out to do a heating and AC maintenance. Very friendly, knowledgeable & thorough! Explained a lot to me, answered all my questions and also checked on why our thermostat wasnt able to program a heat schedule for us.We have been so pleased with Burkhardt. Their service is great and when you call, you always get a friendly person that is more than happy to help you. I would definitely recommend them!Oct. 23 Sher came out to tune up our furnace- only $49.00!Very friendly, knowledgeable, professional & liked his job and the owners of the business. Said they treated their employees very well and sent them to seminars to learn more about the trade. Definitely staying with this company for our heating and cooling needs. -
Review 185 (2023-08-03 - Rating: 5)
This is a shout out to Sher, my service tech From Burkhardt Heating and Cooling. Sher did a great job completing my air conditioning service call. He was very professional, respectful, knowledgable, informative, sincere and friendly. Sher took his time to explain what the service call would entail, then he sat down with me afterward to show me the pictures of my AC system, explain its current level of functioning, share his recommendations for upkeep, and answer my questions. He left his work area cleaner than he found it and guided me through scheduling my next appointment. Sher is a top-notch professional and I am a very satisfied customer! -
Review 186 (2024-03-05 - Rating: 5)
We purchased a new furnace from Burkhardt when we moved into our condo in 2012. Since then, we have had our furnace and air conditioner serviced annually by Burkhardt. We have been completely satisfied with the furnace and the service we have received over the years. I enthusiastically recommend this company for your heating and cooling needs.5/14/22: Today we had a service call to explore why our AC was not working. Our freon needed to be replaced, and we also had our thermostat replaced. We are so happy with Burkhardt. Every technician who has visited our home has been outstanding.3/5/2024: Yesterday I noticed some water on our basement floor by the water heater. I immediately called Burkhardt and scheduled an appointment. I spoke with Horst when scheduling, and he was as helpful and kind as ever! Today Dan and Drew arrived to examine the water heater and determined that it needed to be replaced. They called for a water heater to be delivered and started in on draining the old unit. The time from the start of the service call to installation was about three hours. Drew and Dan were professional and easy to work with. Im always impressed by the service weve received from Burkhardt. -
Review 187 (2024-05-01 - Rating: 5)
Billy and Rigo were great. They were friendly and got the job done promptly! Electrician came within a couple of minutes after installation and everything went smoothly. I would hire Burkhardt again. -
Review 188 (2023-06-28 - Rating: 5)
The entire staff - from receptionist/scheduler, to service technician, to estimator, to installers, to billing personnel - were pleasant, efficient and knowledgeable.The estimator/project manager and installers did a great job of explaining equipment features, options and maintenance. The installers were on time and efficient, cleaned up afterward, and walked me through their work at the end.I thoroughly enjoyed working with Burkhardt Heating & Cooling on the purchase/installation of me new furnace and air conditioner! -
Review 189 (2023-11-30 - Rating: 5)
Sher serviced our furnace. He was very polite and professional. He showed me the work he completed and explained everything. I appreciate his honesty regarding what needed to be done. Thank you Sher! God bless you all! -
Review 190 (2024-12-10 - Rating: 5)
Ricardo from Burhardt Heating came today to see if I had a gas leak from my boiler. He diagnosed the problem in a few minutes. He explained things so I could understand. He was pleasant and fixed the problem right away. I am definitely glad to have a customer relationship with Burkhardt -
Review 191 (2023-09-03 - Rating: 5)
Shout out to Lee who was our contact person for setting up our emergency service call on one of the hottest days of the summer(as well as a holiday weekend) and keeping us up to date on the time frame. Once our technician, Ricardo, got to our home, it was literally less then a minute before he was able to figure out the issue. Great service all around!! -
Review 192 (2024-01-20 - Rating: 5)
I highly recommend this company to anyone who is in need of these services!! They are very professional, knowledgeable, and did an outstanding job!! I want to give a special thanks to Cameron and Tom for their excellent work at my place. Thank you guys so much for an exceptional job especially on such a short notice!! I’ll definitely use you if ever needed again!!!