Brubaker Plumbing Heating & Air Conditioning

Located in Midland, Michigan

Address: 404 W Wackerly St, Midland, MI 48640, United States

Phone: +1 989-835-1947

Rating: 4.5

Services

On-site services
Wheelchair-accessible car park
Wheelchair-accessible entrance
Wheelchair-accessible toilet
Gender-neutral toilets
LGBTQ+ friendly

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2023-04-28 - Rating: 5)
I had Brubakers quote and install a new gas fireplace to replace our old one. Justin quote was spot on, and well explained our options. Lead time was fairly short for the product. The two man install crew were respectful, worked efficiently and kept the job on schedule. Gave a detailed demonstration on how to use the remote.

Review 2 (2024-11-01 - Rating: 5)
Brubaker was kind and helped with what ended up being a pilot replacement. Due to the age of the Hotwater Heater, I was in fear of needing the whole hot water heater replaced. A werk later, although it was working great, the new hot water heater came in and they repkaced it. I was well taken care of by honest gentlemen. Thank you, Brubaker Plumbing, Heating, and Cooling.

Review 3 (2024-01-09 - Rating: 5)
After shopping at numerous places we are so happy we decided on Brubaker’s to purchase our wood burning and gas fireplaces!! They were prompt, polite and respectful of our home! They laid drop cloths all over and even covered the fireplace openings while they were inside the opening so no dust or soot would become airborne. Even tho they were returning the next morning they completed cleaned up their work space spotlessly. They made sure we understood completely how to use each fireplace.I can not recommend this company highly enough! Now I think we need a new mantle so we will be visiting the store soon!!

Review 4 (2018-02-13 - Rating: 5)
So happy with our new fireplace insert! Justin and his team were great. From going to the showroom and getting a walk through all the different features to Justin coming out and measuring for us to the team who installed it. They are truly experts in helping you pick out what is going to look good in your home and for your situation.

Review 5 (2023-03-14 - Rating: 5)
They gave a great deal on my replacement gas fireplace insert. The install team showed up early and finished hours ahead of schedule. Donnie was extremely professional and thorough with his work and explanation of how the new system works. A great local company.

Review 6 (2023-06-18 - Rating: 5)
We live in an upper apartment, so it was our landlord who was actually responsible for contacting Brubaker Plumbing & Heating after the air conditioner unit died. However, my wife and I were the actual recipients of Brubakers very professional, outstanding, and timely work service replacing not only the air conditioner, but the furnace as well. You guys are TOP NOTCH in our eyes and honestly, because of you, our quality of life improved tremendously! We will now enjoy a cool summer ⛱️ 🌞

Review 7 (2024-01-17 - Rating: 5)
I got a notification on my Sensi thermostat that the temp in my house was dropping, called Brubakers and within less than 24 hrs they went to my house diagnosed and fixed the problem and got it back on line. Exceptional follow up as well to ease my concerns.

Review 8 (2020-05-06 - Rating: 5)
We recently had a furnace installed, and were very satisfied. From the first call to have someone come out for an estimate to the follow up questions we had, everyone we talked to was friendly and competent. A painless experience. Justin was honest, and helpful, the installers were awesome, and Megan was pleasant and prompt. All and all a great experience, and would recommend them highly. Dan Warren

Review 9 (2023-11-21 - Rating: 5)
All around excellence. Justin gave us an excellent, detailed quote for a completely new system. Bob and Skylar were kind, professional, and did a great job installing our new furnace and AC. They answered every question we had throughout the installation especially about key differences between our old 1990s system and our new one. Megan and Courtney were also very helpful in answering all our questions about invoicing, payment, and scheduling before, during, and after install. They even walked us through the rebate process with Consumers Energy. In short, we have been very happy with the whole process from start to finish. Edit: I also forgot to thank Hannah for answering our questions too!2023 Summer Update: We had Brubaker back to fix some DIY plumbing we discovered and to plumb a new bathroom and kitchen for us. Just as before, weve had a great experience throughout.2023 Fall Update: We had Brubaker back again to install a two-head minisplit Dennis and Jeremy recommended. Dennis and Jeremy were very easy to work with. They explained the installation process start to finish, answered every question and concern we had, and got us heat just in time to enjoy our home for the winter. Jeremy, Donny, and Cam did an excellent job installing and took great care of our house as they moved all the materials through finished spaces. As usual, 10/10 experience. Brubakers service over the few years theyve worked on our home has made them our go-to for all our plumbing and HVAC needs.

Review 10 (2021-05-18 - Rating: 5)
Recently moved into a new home and had Jeremy from Brubakers do an A/C inspection and maintenance. He was very friendly and helpful, and took the time to explain how to use the A/C, how to change out the filters, turn everything on, etc. He also took a few extra minutes to go over some options for my fireplace. I will definitely use their services again. Highly recommend. Also wanted to mention that when I first called, the person who answered was also very friendly and made sure to set me up with the right services. Overall excellent experience! Thank you!

Review 11 (2022-08-08 - Rating: 5)
Brubaker has been easy to work with so long as you are comfortable communicating and paying via phone. Their team members work quickly, are knowledgeable, and are always willing to explain what they are doing (and why). Weekend service is available at an extra cost. We plan to keep using their services.

Review 12 (2022-10-15 - Rating: 5)
The team was great. I dealt with Megan, Justin, Jeremy and the owner Denny. After being overwhelmed and exhausted looking on line, a visit to the store was very productive. We were able to experience firsthand several fireplaces and quickly found one to suit our needs. Thank you Brubakers!!

Review 13 (2017-01-30 - Rating: 5)
Working with Justin and his team was a great experience. My wife and I changed our mind multiple times on the fireplace type, style, etc. and Justin accommodated our needs each time without hesitation. The fireplace was installed when agreed upon and was finished on time. The final product is absolutely beautiful and we have received multiple comments on how great it came out. In addition, Justins team was able to answer all of our questions throughout the installation process. Would definitely recommend them to my family & friends!

Review 14 (2024-02-12 - Rating: 5)
Excellent service. Had an appointment for my boiler system. Was very professional, explaining things in a simple manner. Was clean and efficient. Highly recommended.

Review 15 (2016-06-17 - Rating: 5)
I just had a new furnace and ac unit installed and so far so good. The installers were courteous, and did a very good job cleaning up after the work was complete. All of the work done looks to be in good order, and I am satisfied with how everything went. Have used these guys in the past on a hot water heater install and a few service calls on the old equipment. All of those interactions went very smooth as well, and are the main reason I chose them for this recent bigger job. This job was just completed yesterday, and at this point I would highly recommend them for new work or repairs.

Review 16 (2018-04-05 - Rating: 5)
Great service, great workforce, great Leadership. Had a water heater go out, called the shop and had a new one installed by the end of the same day. Two weeks later; ejector pump for lift station goes out, one call to shop and had a replacement by the end of the day. Kept he work area clean and left it better than they found it. Truly hope my plumbing and heating repair needs are over for awhile but I’ll definitely be re-engaging Brubaker when the need arises again.

Review 17 (2023-02-21 - Rating: 5)
After losing our house to a fire last year weve had our fair share of subpar subcontractors. I am so glad that I insisted on using Brubakers to do our HVAC and our fireplace. I cant say enough good things about Brubakers. They have gone above and beyond in every aspect of getting our house rebuilt. If all the contractors that had worked on our house had even an ounce of the integrity and professionalism that Brubakers did we would have been back in our house a long time ago. I cant thank Brubakers enough for all of their help. And I want them to know that every employee of theirs that has set foot in my house has been incredible. Every employee that they have seems to absolutely love their job. This is a rare find. You cant go wrong using Brubakers.

Review 18 (2020-02-05 - Rating: 5)
Recently had a new furnace and AC installed. From start to finish, Justin provided exceptional customer service and pricing! Installation was completed by Jeremy and Skylar who were nothing short of excellent! They were timely, organized, communicated effectively, and extremely respectful while in my home. Megan, the secretary, was kind, thoughtful, and always willing to provide assistance before, during, and after the installation. I HIGHLY RECOMMEND Brubakers for your current or future Heating and Cooling needs! I am a very satisfied customer.

Review 19 (2023-01-11 - Rating: 5)
Excellent service. My fireplace was cleaned, flu working, on time and works plus looks great! I am so satisfied and will always recommend Brubaker to my friends and family. Thank you.

Review 20 (2019-06-28 - Rating: 5)
I needed a new heating and A/C system for my house and chose Brubaker over the local competition due to brand, price, and experience. Justin in sales was very knowledgeable and great to work with. The install team Jereme and Donnie were awesome: knowledgeable; thorough; fast; and polite. Overall great experience and product, I definitely recommend Brubaker!!

Review 21 (2023-12-26 - Rating: 5)
Its the day after Christmas and Tyler O. just fixed our furnace, on the day after Christmas! Can you believe it? Now we have our heat and Tyler did an excellent job even cleaned the area. Thanks Tyler

Review 22 (2019-11-27 - Rating: 5)
Wonderful experience even with dealing with a broken hot water heater. Friendly customer service. Vicky went above and beyond to help especially considering it was a holiday week. Evan came 10 minutes before his appointed time and was very efficient. Great company. Highly recommend.

Review 23 (2018-01-22 - Rating: 4)
Have almost always had great experiences with Brubakers. Only time we werent happy with them was a certain plumber, that didnt last very long, was working for them and really didnt seem to know what he was doing. Since then, they have been the go to guys for our construction crew around Midland.

Review 24 (2021-09-15 - Rating: 5)
Brubakers remodeled 2 of my bathrooms, including tear out and installation of shower, bath, sink, dry wall and all fixtures. The quality of work was excellent. The plumber, drywaller/painter and scheduler all worked together to provide a smooth remodel that was finished on time. They were all very professional and friendly to work with. I have had Brubakers do jobs for me for the last 32 years, and I can honestly say-they are the best.

Review 25 (2024-02-23 - Rating: 5)
Should have called a year and a half ago when my dripping shower head was annoying me and costing me money. Evan came out and took care of the problem in no time.

Review 26 (2017-11-28 - Rating: 5)
We love our new furnace and air conditioner!!Vicky is very knowledgeable and helpful!! The service technicians have done such a wonderful job!! We know why Brubakers has such a great reputation and recommend them for plumbing, heating, air conditioning...and fireplaces!!

Review 27 (2024-02-21 - Rating: 5)
Have had them out to the house for multiple projects. Always great work with knowledge, professional installers at a decent price.

Review 28 (2018-01-11 - Rating: 5)
Today Brubakers replaced our old firplace insert. We had them install an energy efficient fireplace by Mendota. What a difference, compared to our old unit the room now feels warm & comfortable. The technicians were knowledgeable & courteous. The project was done with in the timeline given to us. The two Jeremys & one other young man were respectful to the premises & cleaned up the area both days. Justin the project manager was very helpful in choosing the right model for our home. So far we are very pleased with Brubaker. Thank You!

Review 29 (2019-05-28 - Rating: 5)
I just finished up my furnace and AC make over with Brubakers. After losing heat in the middle of the frigid winter and after calling several HVAC companies I found Brubakers. Dennis (owner) personally came out and looked over my furnace, spent two hours with me going over my house and discussing how we can affordably get a new furnace in the house (mine was shot). Dennis managed to come up with a plan that made sense for my house.His team went to work and got my heat back up and running in the dead of winter with a plan to revisit in the spring to finish the AC. Previously I had an outdoor furnace and AC combo unit that deteriorated in only 10 years. We brought the furnace inside and today they finalized the AC unit.I couldnt be happier with Dennis and his team. His was the only company that didnt try to sell me another all in one unit and genuinely cared about the future of my house. His team was kind and understanding of the situation I was in and did their best to make the process as quick as possible. The level of customer service was immaculate. Dennis went so far as to plow my driveway one day because he was passing by and noticed it could use it.Dennis and his team made me feel like family. Honest good people who now have a customer for life.

Review 30 (2019-06-27 - Rating: 5)
Our Central Air died...Just let me say that Brubakers in Midland cant be beat !Prompt service and had problem solved fast.I dont remember the Repairmans name but he was so very courteous and polite. He did a great job.He even had a treat for our Boxer baby.I wont hesitate to call Brubakers in the future if need be.

Review 31 (2022-01-23 - Rating: 5)
What?!? Knowledgeable staff who honors no hassle warranties of previous owners?! Worked to get me a solution for no cost to me on a furnace system that I didnt even purchase. Call them now.

Review 32 (2019-06-03 - Rating: 5)
We just had a new furnace & air conditioning unit installed. Not only was the price reasonable but the gentleman installing the unit were just that, gentleman! Thank you for a wonderful experience from beginning to end.

Review 33 (2022-12-13 - Rating: 5)
Professional crew. Fair pricing. Showed up when they said they would . I will use them for all my future heating needs. Girls in the office are first class.

Review 34 (2022-12-17 - Rating: 4)
After the flood Brubaker put my havc in and helped with suggesting an electrician. They were fair with their price and didnt price gouge! The work was professional.

Review 35 (2019-01-11 - Rating: 5)
Theyve been our plumbing/cooling/heating people for a very long time. Always fair. Reasonable prices. Almost like having a friend in the business. Excellent.

Review 36 (2018-01-27 - Rating: 5)
The installation was professionally done .workers very courteous. How nice to turn on fireplace with a remote and have a nice warm fire. Job well done!

Review 37 (2018-02-12 - Rating: 5)
Hi Justin, let me tell you how much I love my new fireplace......I’m never leaving the house. Love it. Jeremy and Donny were so professional and answered all of my questions. I asked them more than once if my house was gonna blow up and if I had to grab all of my memorabilia in a hot second and they never flinched. Assured me the unit is as safe as our furnace. Those young men were so polite, neat and clean. They covered every surface with throws. Thank you for my beautiful new insert.Karen Maxwell

Review 38 (2021-01-23 - Rating: 5)
Eric was very intelligent and very professional. Saved me money be actually diagnosing the problem instead of just part swapping. Will be calling again!

Review 39 (2021-11-19 - Rating: 4)
They did an excellent job at installing a new gas fireplace. The men were very professional and cleaned up after themselves perfectly.

Review 40 (2023-06-26 - Rating: 5)
Been using them for years. love the guys. always come through for me. Thank you!

Review 41 (2018-05-16 - Rating: 5)
Had fireplace insert installed. The guys were super friendly and answered many questions. They were very near and orderly.

Review 42 (2021-09-05 - Rating: 5)
Good place to shop get your furnaces water heaters fireplaces people there are very friendly their installers are awesome I highly recommend them

Review 43 (2016-02-02 - Rating: 5)
The temperature in our office is great!! You fixed a problem that has been going on for years. Thanks and we now are working in comfort.

Review 44 (2018-10-30 - Rating: 5)
Brubakers installed free standing fireplace s week ago. Everyone from sales person Justin to installers Donny and Dillon were very professional. Install was on time and guys were very careful in keeping things neat and clean. Love the fireplace!Definitely recommend Brubakers of Midland.

Review 45 (2021-12-04 - Rating: 5)
They did a great job installing our gas fireplace and the consequent every three years cleaning after that

Review 46 (2019-07-25 - Rating: 5)
I called Brubaker to fix my gas log fireplace. They showed up on time, knew exactly what needed to be done and charged me a fair price!

Review 47 (2021-02-28 - Rating: 5)
Very professional. Solved my problemand explained what he was doing. I definitely would recommend them

Review 48 (2019-07-23 - Rating: 5)
Randy was knowledgeable and came out 2 times to make sure everything was working properly. I would rate Brubaker a 10

Review 49 (2023-08-23 - Rating: 5)
My wife and I retired to Midland last year. We have used the Brubaker team for a number of HVAC and plumbing repairs and upgrades. From the friendly and professional support staff, to the price, to the quality of work, it is consistently a great experience. My career took us to nine states and we found many quality companies to provide services. Brubaker is amongst the very best and one which we continue to high recommend.

Review 50 (2021-09-17 - Rating: 5)
Theyve done lots of work for me over the years. Always pros. Do things the right way.

Review 51 (2022-03-10 - Rating: 5)
Just a great company to deal with...they do what they say they are going to do. Very polite workers.

Review 52 (2020-07-18 - Rating: 5)
Helped answer all our questions about gas insert fireplaces. Very knowledgeable.

Review 53 (2023-05-24 - Rating: 5)
Amazing customer service, knowledgeable expertise, understanding and helpful. Cant say enough good stuff about them. Aces!

Review 54 (2024-02-29 - Rating: 5)
As usual they responded quickly and they solved the problem.

Review 55 (2020-08-26 - Rating: 4)
Friendly. Sells parts to The little guy, DIY, Homeowner s. And at good prices.

Review 56 (2021-09-17 - Rating: 5)
We are happy customers of Brubaker for 30 years, and continuing. They do it all professionally, on time, with fair prices, quality, immaculate clean up, and great communication and explanation. They have regularly cleaned and serviced our furnace and AC, replaced a water heater a couple times, tested back flow preventer, installed a faucet, installed a beautiful gas fireplace, and recently installed a new high efficiency furnace and AC. They are the real deal. I highly recommend.

Review 57 (2018-08-02 - Rating: 4)
After talking with Brubakers they corrected my concerns and would be glad to do business again

Review 58 (2022-05-17 - Rating: 5)
I couldnt be more happy with the professional and polite attitudes of the young men who gave me my new master bath and bedroom. Steve,Brandon and Evan are fast, efficient and clean doing an intense dirty job. Thank you all so much.

Review 59 (2017-10-26 - Rating: 5)
Awesome job, great people! Would definitely recommend.

Review 60 (2020-09-12 - Rating: 5)
Excellent service l, very friendly and professional!! Def use and recommend 😊😊😊😊😊😊😊😊

Review 61 (2019-03-11 - Rating: 5)
Always helpful even when the tech has to give you bad news about your furnace

Review 62 (2020-12-03 - Rating: 5)
So impressed. Professional, timely, and nice. Justin planned the fireplace (conversion from wood to direct-vent gas) remotely, and the project was executed perfectly in our 102-year-old house. Strongly recommend!

Review 63 (2022-06-14 - Rating: 5)
Very helpful and information. If thinking about a woodburning stove

Review 64 (2019-04-25 - Rating: 5)
Brubaker has a beautiful selection of gas fireplace inserts with a great showroom to display. Justin is excellent to work with and to help with design selections and features. We chose a more Modern Mendota for our living room and a Traditional Regency for our family room. We love the look - stunning focal point, the heat turn down features, room temperature controls, and of course the remote! The temperature controls allow us to use the fireplace for fall and spring as well.

Review 65 (2018-08-27 - Rating: 5)
We recently moved into our home in Midland (2 months) and experienced a leak with water running out of our kitchen lighting (not good news). The mitigation team referred Brubaker and I was not disappointed. They had Dakota out to our home in an hour and he quickly identified the problem and within no time he had it repaired. I enjoyed seeing quick and quality work performed and wouldnt hesitate in calling them again for service. We plan to look into the other service they offer just from this experience. Thank you for a job well done.

Review 66 (2020-03-02 - Rating: 5)
Very good service, totally happy with Brubakers.

Review 67 (2021-01-07 - Rating: 5)
Great service. I called at 8AM and by 10AM I had heat. Very reasonably priced and friendly employees. Highly recommend them.

Review 68 (2020-12-12 - Rating: 5)
Came right away and fixed the problem. Very polite and professional.

Review 69 (2017-05-16 - Rating: 5)
Always quality work. The 4-hour window mentioned by another reviewer is not only common, but better than what others do. And they give a heads up call as well.