Roto-Rooter Plumbing & Water Cleanup
Located in Miami, Florida
Address: 7847 NW 15th St, Doral, FL 33126, United States
Phone: +1 305-521-0281
Rating: 4.9
Services
- On-site services
- Language assistance
- Wheelchair-accessible entrance
- Repair services
- LGBTQ+ friendly
- Appointment required
- Credit cards
- Credit cards
Categories
- Plumber
- Contractor
- Drainage service
- Excavating contractor
- Repair service
- Water damage restoration service
- Water filter supplier
- Water softening equipment supplier
- Water testing service
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-12-30 - Rating: 5)
I have called Roto Rooter twice in the past month. Moises was the plumber sent and he was great. He did all the work perfectly and showed me all his work and explained everything he did and how I could keep track of our water usage. He was exceptional and professional. I have his number and I call him directly. He showed up at the house in less than an hour. It was a good ending to two water issues, one of which I was not even home for the mess. -
Review 2 (2024-12-22 - Rating: 5)
Hansel was very professional, friendly, and provided a quick service. I am glad I called to replace my kitchen faucet and will definitely call for plumbing services with him, if needed… Thank you! -
Review 3 (2024-12-19 - Rating: 5)
I had a clogged toilet with water overflowing everywhere that my plunger just couldnt fix. I contacted roto-rooter and they were so helpful and quick with sending a technician out to me. Hansel (Tech 0249) responded to my home within the hour and was very knowledgeable about what was needed. He fixed my problem within minutes and also gave me helpful prevention tips. He provided great customer service and displayed excellent professionalism. Thank you so much for your assistance! -
Review 4 (2024-12-15 - Rating: 5)
Same day service on a Saturday? Amazing. Techs arrived early. Had excellent communication (in English) and provided a quick diagnosis (it was an very expensive diagnosis but not a reflection of the tech who went above and beyond to clean our shower and left things smelling great). Will use again. -
Review 5 (2024-12-01 - Rating: 5)
Luke (7034) came out to my house to fix a clog on my 2nd floor and did an amazing job. He was extremely knowledgeable in what he was doing, he was very gentle and careful not to damage anything. Not only was my issue diagnosed, he stopped at nothing to make sure my issue got resolved and left my bathrooms exactly as they were. Fantastic work, I will definitely be recommending Roto-Rooter to friends and family. Thank you! -
Review 6 (2024-10-25 - Rating: 4)
Outstanding service from Moises. He was very communicative about all the issues with our plumbing, worked diligently and was transparent about all services, pricing, and the warranty. The one star down is just because of the delay in getting a plumber dispatched. The office was transparent in having trouble finding an available tech, but it was an initial quote of having one within 2 hours of contact, and one did not come until the next day. Otherwise, would recommend, especially because of the actual service from the tech. -
Review 7 (2024-11-07 - Rating: 5)
My serviceman Josh was very professional, patient, and detailed about the job he performed. I would certainly because of him recommend your company to everyone that inquires about having work done for them as well.GREAT JOB !!! -
Review 8 (2024-06-20 - Rating: 5)
Would highly recommend Yosniel from Roto-rooter. We are tenants in a new house and just moved in and been in the house for a week. He was amazing. We had a plumbing emergency with a sewer backup at 12am in the morning.He allowed me to follow him around and we worked together to find different way this could have happened and I learned a lot. A lot of knowledge for a younger gentleman. He was at the house for 3 hours explaining everything and didn’t try to rush out though it was late.I would highly recommend Roto-rooter and specifically, Yosniel, Yo-Yo, for all your plumbing needs. 7star experience and will you use them again if we have any further issues. -
Review 9 (2024-11-04 - Rating: 5)
Kentish is extremely experienced and knowledgeable. He gave me great advice going forward and also made sure the job got exactly what was needed. He was professional, efficient, timely and courteous. And he was training Maurice who was also incredibly polite and professional. Thank you guys!! -
Review 10 (2024-10-18 - Rating: 5)
Appreciate the immediate response from Roberto Rojas at Roto Rooter. Professional. Compassionate. Prompt and gets the job done. Thank you. -
Review 11 (2024-11-20 - Rating: 5)
Loinad was great a great rep. He was very knowledgeable, kind, respectful, and understanding with all of our questions and concerns of our clogged sink. Timely service . Everything was great! Thank you so much! -
Review 12 (2024-12-19 - Rating: 5)
Top of the line service. Kenneth was called to my house for a pipe leak under sink and he figured out issue and redid my pipes and explained everything to me so I understood what I was paying for. Also very reasonable -
Review 13 (2024-10-19 - Rating: 5)
Roberto is the absolute best! He gets to you as quickly as possible and does an amazing job! He is super sweet and incredibly knowledgeable! I would highly recommend asking for him anytime you call! -
Review 14 (2024-11-15 - Rating: 5)
Very professional from the initial call to schedule ( same day) to Moises, the plumber, who came. Courteous, took the time to explain what he was doing and why. I hope all plumbers are as knowledgeable and customer friendly as he is -
Review 15 (2024-08-01 - Rating: 5)
Drainage was backed up. Roto-Rooter came within the hour and diagnosed the issue was due to roots growing through a drainage pipe joint. Cleared the drain that same day and then installed a new joint (more resistant to roots) the very next day. The work was pricey as one would expect, but they offered 0% financing which helped quite a lot for maintenance I really had no choice but to resolve. Sergio and Jacob were awesome and explained everything to me in detail, showed me the damage and the repair. Excellent work and more importantly, quick! -
Review 16 (2024-12-15 - Rating: 5)
Jordan was phenomenal! If you’re planning to use Roto-Rooter make sure to ask for him. He‘s professional and was great fixing out problem -
Review 17 (2024-07-17 - Rating: 5)
Austin was absolutely amazing. He went above and beyond to deliver the best service. Very happy with Roto-Rooter and their services. We had our issue resolved within hours. -
Review 18 (2024-12-26 - Rating: 5)
Hansel(id:0249) is a very good plumber. He is a gentle men. He fixed everything properly.Thank you so much for this service. -
Review 19 (2024-12-29 - Rating: 5)
Hansl the gentleman who came to do the work was absolutely amazing, so professional, speak perfectly english, very precise , i was really satisfied by his service !!! -
Review 20 (2024-07-19 - Rating: 5)
Luis from Roto Rooter was great. He showed up to handle an issue deemed too big for another competitor to finish in a week. Luis was able to identify the issue, source the parts needed, and had us up and running with hot water in our shower within a few hours.A+ -
Review 21 (2024-11-14 - Rating: 5)
Roberto was prompt, courteous and did a great job. He explained everything he was doing and were very grateful. -
Review 22 (2024-07-23 - Rating: 5)
Root rooter was great. My tech was Avimael and he was amazing ! He really went above and beyond to give great customer service and was patient and informative throughout the process, they definitely need more tech like him ! Left a happy customer. I also saw that they do have their own ext line so I highly recommend #3132 -
Review 23 (2024-10-22 - Rating: 5)
Kenneth & his assistant was very professional. He fixed a on going leak in our building. I will be using Roto Rooter in the future. They did an excellent job! -
Review 24 (2024-12-27 - Rating: 5)
Hansil(249)Figured out the problems quickly and took care of them without any hiccups.Great guy, would highly recommend. -
Review 25 (2024-10-21 - Rating: 5)
I got a great service!. Yosniel got the parts need it and fix the toilet; left it working properly. It is been over a week and all is good. Thank you. -
Review 26 (2024-12-14 - Rating: 5)
Efficient and professional! They made sure to check everything with our plumbing so they can fix the problem appropriately and even cleaned up after the work was done. Cannot recommend them enough! -
Review 27 (2024-08-09 - Rating: 5)
The tech, Jose was GREAT! He was very patient with me and explained the details of the clog in the main line. Worked quickly and neatly. Definitely will recommend & use again. -
Review 28 (2024-08-11 - Rating: 5)
Yosniel gave us 10/10 service. He was punctual, organized and got all the work done surprisingly quick. Excellent job, was very knowledgeable. Thank you Yosniel 🙏🙏🙏 -
Review 29 (2025-01-08 - Rating: 5)
Technician 0378 was very professional and knowledgeable. He was able to identify and resolve the leak. -
Review 30 (2024-09-25 - Rating: 5)
Roberto showed up promptly on time, diagnosed the problem, and quickly cleared my main sewer drain. He is knowledgeable and clearly explained the problem and solution to me. I highly recommend Roto-Rooter, and this service technician. -
Review 31 (2024-07-14 - Rating: 5)
Amazing experience from a very stressful situation. Luis came here and helped with a grace not seen by many these days. I can’t appreciate how much he helped us out, with his great attitude and great work ethic. I will always recommend him to anyone who may have a problem. -
Review 32 (2024-06-23 - Rating: 5)
Thank you at Roto Rooter and Yusniel the technician for the service repair of my bathroom and toilet lines everything is normal again two thumbs up!Very Fast and realible -
Review 33 (2024-12-30 - Rating: 5)
Hansil was great. He was professional and looked out for my mother and the plumbing problems. -
Review 34 (2024-10-23 - Rating: 5)
Great service and quick turnaround!Very professional, transparent and responsible.Would definitely use again. Thank you! -
Review 35 (2024-07-19 - Rating: 5)
I recently had the absolute pleasure of working with Yosniel from Roto-Rooter, and I am beyond impressed. From the moment he arrived, his friendly demeanor and professionalism were evident. He greeted me with a warm smile and immediately put me at ease with his confident approach.Yosniel quickly assessed the issue with my toilet and identified the proper solution right away. It was clear that his knowledge and expertise in plumbing are unmatched. He was incredibly thorough, taking the time to walk me through the steps he was going to take to repair the issue. He explained everything in a way that was easy to understand, ensuring I was fully informed and comfortable with the process. Yosniel also provided an accurate estimate of how long the repair would take, and he delivered right on schedule.What truly sets Yosniel apart is his dedication to providing exceptional customer service. He went above and beyond to ensure that I was satisfied with the work, even taking extra time to offer tips on maintaining my plumbing to avoid future issues. His attention to detail and commitment to excellence are rare qualities that make him stand out as a top-tier professional.Yosniel is, without a doubt, the best contractor Ive ever worked with. His expertise in plumbing is top-notch, and his world-class customer service is unparalleled. If you need any plumbing or draining services, I highly recommend Yosniel. He is a true asset to Roto-Rooter and deserves recognition for his outstanding work. I wouldn’t hesitate to call him again for any future needs. Hes amazing, and his boss should definitely consider giving him a well-deserved raise! -
Review 36 (2024-08-07 - Rating: 5)
The technician that came out was very nice understandable and very helpful and he did a good job and he also clean as he goes I had no problem with his work ... His name is Sergio Escobar ( 2942) -
Review 37 (2024-07-27 - Rating: 5)
Luis was fantastic!! I had a stubborn clog in my kitchen that took him several hours to clear. He stopped at nothing until the clog was as gone and even offered a warranty on the work. May be on the pricier side but definitely worth it. Thanks Roto-Rooter for sending Luis out to my home!!!! -
Review 38 (2024-12-26 - Rating: 5)
Robert was on time and he explained everything clearly and I full heartedly recommend him to any person with a plumbing job. -
Review 39 (2024-11-11 - Rating: 5)
Jorge 3098 was great! He fixed our problem and was very nice and informative. -
Review 40 (2024-12-28 - Rating: 5)
Robert and Jim did an excellent job and superFast highly recommended -
Review 41 (2024-07-24 - Rating: 5)
Sergio was on time, courteous, and he was able to fix the blocked drain in my kitchen sink. It was a difficult project, but he patiently worked for several hours until he was able to fix the problem. Thank you!! -
Review 42 (2024-09-14 - Rating: 5)
James was an excellent plumber. I’m very satisfied with the fast and clean service. Will definitely call back for future repairs. -
Review 43 (2024-12-02 - Rating: 5)
Luke (7034) did a great job! I would recommend his service to everyone -
Review 44 (2024-10-08 - Rating: 5)
Kenneth was knowledgeable and efficient!! He provided excellent support and fixed out problem right away with expert work. -
Review 45 (2024-12-22 - Rating: 5)
The employee of the company was very friendly and explain everything! I will recommend this Company to my friends and family definitely! -
Review 46 (2024-10-09 - Rating: 5)
Excellent job done by Kenith! Very kind, respectful man who came back twice to check and fix my running toilet. Great job! -
Review 47 (2024-11-11 - Rating: 5)
Jorge (3098) was super quick and efficient and helped us tremendously! -
Review 48 (2024-12-03 - Rating: 5)
Excellent service , they came in few hours and fixed my toilette problem , I highly recommend -
Review 49 (2024-10-03 - Rating: 5)
Quick same day assessment appointment. My Tech Keneth came by and was very friendly and professional. -
Review 50 (2024-12-23 - Rating: 5)
Excellent service. Hansel was professional, Knowledgeable and informative. -
Review 51 (2024-05-11 - Rating: 5)
Jordan, the tech who showed up was GREAT! He was friendly and professional and knowledgeable. He explained everything he was going to do and the pricing as well. Roto-Rooter has some very well trained techs. Thank you Jordan and Roto-Rooter. I was very satisfied with the results. :)Tony & Will -
Review 52 (2024-11-20 - Rating: 5)
Jorge was great! Really good work! Tech# 3098. -
Review 53 (2024-09-11 - Rating: 5)
Roberto did a impeccable job resolving my main bathroom issues. He was professional, thoughtful and thorough! -
Review 54 (2024-07-27 - Rating: 5)
Yosniel Milian, was a complete professional, high quality work, cares about the client and takes pride in his work. I highly recommend him. -
Review 55 (2024-08-04 - Rating: 5)
Yosniel was very fast and efficient and I’m very proud so I will have them here again for any problems. I have with plumbing. I’m very satisfied me and my fiancé both. -
Review 56 (2024-05-14 - Rating: 5)
Hands down Luis Rodriguez is the best plumber there is out there !!! I always liked Roto Rooter, but today we truly saw how professional their employees are. Luis was here on time and able to solve each single issue. Definitely recommending him! -
Review 57 (2024-05-13 - Rating: 5)
Luis was professional, well mannered and got the job done fast. He knew what part I needed replaced, went to store to get it and came back to install all within the same day. Would highly recommend! -
Review 58 (2024-04-25 - Rating: 5)
Price was a little higher than I would have liked, but Yosniel was very courteous and professional as a representative. He was transparent throughout the process and the job was completed well to my satisfaction. Would absolutely call again for future plumbing issues. -
Review 59 (2024-12-13 - Rating: 5)
Kenith was very helpful and did a great job fixing my plumbing issue. -
Review 60 (2024-09-28 - Rating: 5)
Moises came out and was very helpful and efficient. He also was kind and knowledgeable. -
Review 61 (2024-09-13 - Rating: 5)
Robert and Rudy were amazing. They gave some relief to my cousin Alan Morley. -
Review 62 (2024-06-16 - Rating: 5)
Sergio (2942- inv 44) was great! Very polite and professional. Came out on a Sunday evening and resolved the issue promptly. -
Review 63 (2024-10-03 - Rating: 5)
Keith is a very good worker. He was quick, efficient and very professional. -
Review 64 (2024-10-01 - Rating: 5)
Had a wonderful experience, technician was very helpful and knowledgable and went above and beyond assisting with a drainage issue in my kitchen -
Review 65 (2024-10-11 - Rating: 5)
Very good service, friendly, hard working and competent. Also, very collaborative with excellent knowledge of how to install, repair and of products. -
Review 66 (2024-04-15 - Rating: 5)
I never had to deal with a broken water heater before. Yosniel is fantastic! He came right in time and gave us a free estimate, as well as other affordable options. I highly recommend him! -
Review 67 (2024-05-08 - Rating: 5)
Follow up repair to drain line. Really appreciated the attention and effort to resolve the issue, which at this time has been corrected. Let me know what to expect over the long-term and am grateful for the honesty. Extremely clean and professional. Will be my first choice for plumbing issues going forward. Thank you so much, Yosniel, for everything. -
Review 68 (2024-05-25 - Rating: 5)
Yosniel was amazing. He was very helpful and supportive. Fixed our clogged garbage disposal in 10 minutes. I highly recommend him. -
Review 69 (2024-11-29 - Rating: 5)
Would likely recommend KENITH! Very professional and pleasant person. -
Review 70 (2024-05-02 - Rating: 5)
Yosniel (Yo-yo) was incredibly patient, and did excellent work. He came and installed a new garbage disposal and removed an old (and smelly) one just in time for me to hosts guests at my place. I couldn’t be happier with the work! -
Review 71 (2024-02-17 - Rating: 5)
I was away when the plumber came. All I know is that he fixed the problem fast, with no fuss, he communicated great over the phone and the price was VERY reasonable. I am struck but the professionalism and honesty of this guy. I would hire him again 1 million times. -
Review 72 (2024-04-11 - Rating: 5)
My wife and I found out we had a clog in our sewage after a couple of days in our new home. We immediately called Roto Rooter and they came to our house in less than an hour.The two guys that came by (and I feel terrible for not remembering their names right now because they were amazing) kept us in the loop about everything and were very transparent with what they saw. We got the clog jetted out quickly and everything sorted.Its never fun to experience unexpected plumbing problems and it wasnt cheap, but we were plugged into financing options very quickly and the process was made as painless and quickly as possible, which my wife and I really appreciated! -
Review 73 (2024-05-05 - Rating: 5)
Roto Rooter is an professional establishment, when you need work done that requires expert service, they are the place to go. I needed service on my shower valves that involved cutting out the wall and Luis really did a great job. -
Review 74 (2024-04-28 - Rating: 5)
Great service, problem identified quickly. Yosniel (our tec today) was very knowledgeable of what to do. He explained clearly all options and made us feel confident of his work. Thanks for your help. -
Review 75 (2024-05-21 - Rating: 5)
Yosniel did an excellent job. He provided outstanding service and was very skilled and efficient. He exceeded our expectations with his work. -
Review 76 (2024-09-26 - Rating: 5)
Kenneth was so knowledgeable and proffessional. He went above and beyond. Thank you -
Review 77 (2024-08-15 - Rating: 5)
Free estimate. Very curtious and willing to listen. My issue was very complicating. Thank you for the patience. -
Review 78 (2024-07-14 - Rating: 5)
Sergio did a great job. Showed up fast and resolved out issue immediately. Great job! -
Review 79 (2024-10-18 - Rating: 5)
Kenneth was very professional and diagnosed and fixed the problem accurately and quickly -
Review 80 (2024-04-24 - Rating: 5)
Meykel was Fantastic. Upfront, honest, and a great communicator! Exceptionally knowledgeable and provided detailed answers to our questions. We are thankful for the team at Roto Rooter as we have transitioned internationally to South Florida. -
Review 81 (2024-07-15 - Rating: 5)
Austin was very smart professional and helpful. He solved the problem with my toilet immediately. Thank you!!! -
Review 82 (2024-09-11 - Rating: 5)
Kenneth has a passion for his job and is very informative about solving thr issue. -
Review 83 (2024-04-17 - Rating: 5)
Had to replace our water heater Yosniel Milan was very honest, walked us through the entire process, and extremely respectful of our home. 5 out of 5 would recommend again. -
Review 84 (2024-10-30 - Rating: 5)
Showed me everything that was wrong and covered the fixing process step by step. Fair price and wholly honest -
Review 85 (2023-11-12 - Rating: 5)
I called Roto Rooter as I was having clogging issues in the house. They were professional, on time and gave me a great explanation of what was happening under the house. They were able to show me their findings on their camera to back up what they were saying. They took care of my issue in one day and worked until the job was done after sunset! Their job is guaranteed and everything is giving to you in writing! Definitely recommend. -
Review 86 (2024-09-24 - Rating: 5)
Kenet and Louis were so helpful! I highly recommend them! -
Review 87 (2024-06-13 - Rating: 5)
Yosniel was impressive. Very skilled technician. 5 stars across the board. Highly recommended.Thank you, Yosniel! -
Review 88 (2023-08-19 - Rating: 5)
Keith did an excellent job helping us replace our water heater today. He not only provided great same-day service but he worked quickly and was attentive to detail from start to finished. We would definitely use Keiths services again. -
Review 89 (2023-05-29 - Rating: 5)
Tory helped, he did a great job. Toilets and showers started flooding, didn’t know what to do. Called for a plumber and Tory showed up. He was very knowledgeable, worked very fast, and was diligent in making sure the toilets flushed and the showers drained. It took less than 10 minutes for him to figure out the problem. I was very pleased as this issue had caused problems for 3 days, and no one else answered the phone on this Memorial Day. Now it’s as if nothing was wrong. Truly appreciate the service AND the customer service was great. Highly recommended. Thanks again -
Review 90 (2024-02-26 - Rating: 5)
My mother and I had an excellent experience with Roto Rooter. My elderly mother’s plumbing backed up on a Sunday during a holiday weekend and flooded her bathroom. Roto rooter sent multiple technicians to address the problem within 1 hour of calling. When it was discovered that tree roots had invaded her pipes, they quickly gave her a temporary solution so that she could use her bathroom and sent a crew the next morning to remove and clean out the tree roots which was a big job. The site supervisor, Jacob Cespedes, was present throughout, explaining everything, and he put my very anxious mother at ease. When the job was finished, he showed me the work through a camera and made sure we were satisfied with the job. He was great. I highly recommend Roto Rooter. -
Review 91 (2023-08-15 - Rating: 5)
I was attempting to install 2 toilets myself but after encountering some issues with the flange and pipe after removing the first toilet, I called roto rooter and Terrell the plumber came over and explained clearly what was going on and he jumped on it and took care of both, fast and efficiently...I was extremely pleased! Such a awesome guy....these days you dont run into many service people that are truly genuine and love their job! Ask for him when you use them. -
Review 92 (2024-02-27 - Rating: 5)
I cannot praise Kenith from Roto-Rooter enough! He came to my rescue when my bathroom drain was completely clogged, and his expertise was absolutely phenomenal. Kenith not only fixed the issue promptly but also went above and beyond to ensure that everything was in perfect working order before he left.His professionalism, attention to detail, and friendly demeanor made the entire experience stress-free and pleasant. Keniths knowledge and skill in plumbing are truly unmatched. He explained the problem clearly and offered valuable advice on how to prevent future issues.Thanks to Kenith, my bathroom is now back to its pristine condition, and I couldnt be happier with the results. I highly recommend Kenith and Roto-Rooter to anyone in need of plumbing services. Thank you, Kenith, for your exceptional service and dedication to your craft! -
Review 93 (2024-05-02 - Rating: 5)
Yosniel came and resolved the issue quickly and efficiently. He also provided recommendations to avoid future problems. Great overall service! -
Review 94 (2023-08-01 - Rating: 5)
Terrell gave us an exceptional job. Make sure we was educated about the process didn’t over charge us for anything and was very quick with his fix. 10/10 would recommended -
Review 95 (2023-08-01 - Rating: 5)
Roto rooter has saved our family once again! They were at my home less than 30 minutes after I called. The technician quickly got to work and cleared my sink drain within a few minutes. Paperwork was a quick and easy process. Technician also let me know the work they did today has a six month guarantee. -
Review 96 (2023-11-14 - Rating: 5)
Keith and Tracy were very courteous and professional. They came in and problem solved and explained the worst case scenario and were able to resolve it. The job did cost $320, so be prepared for a somewhat high Bill. -
Review 97 (2022-11-15 - Rating: 5)
The technician that came out was named Andy. Arrived right on time and was super professional, courteous, and clean. Communicated clearly and transparently. Started with the basics to fix my issue to keep the cost as low as possible then showed me how and why certain things werent working and what we could do to fix it. I felt at ease and i trusted him a lot. I do think that Roto Rooters prices are high but the quality of work is great and the guarantee on the work gives me peace of mind. Would use them again. -
Review 98 (2023-07-25 - Rating: 5)
Terrell and the Roto-rooter contact desk were awesome. Very friendly, helpful and fixed the problem. I loved the fact they honored me as a veteran and provided me a very nice veteran’s discount. Much appreciated it. -
Review 99 (2019-03-13 - Rating: 5)
Your plumbers are very professional, Julio, Randy and Mr. Dean did a wonderful job. Please pass on my appreciation for their good work today. Thank you -
Review 100 (2024-02-22 - Rating: 5)
My tech was Keith. Very professional and fast. Made sure I knew all of my options and helped to make the decision easier! Would recommend!! -
Review 101 (2023-09-30 - Rating: 5)
Moises was great and really helpful. He was professional and made me feel very comfortable in my home. We had great time talking, and I learned a lot about plumbing. Would recommend anyone who needs a plumber in the Miami-Dade area. -
Review 102 (2022-03-24 - Rating: 5)
Michael was amazing. On time, kind, professional, honest. I never had a better experience with a plumber before. I was in Ohio and coordinated with him over the phone for the repair of my condo in Miami. He explained to me the problems and the possible solutions, as well as the cost associated with every options. He was transparent and extremely professional. I wish I could tip him, but he told me the company does not allow it. I am a busy professional but wanted to find the time to write this review to express my gratitude for the service received. -
Review 103 (2024-03-21 - Rating: 5)
Amazing job done by Moises! Good communication about what he was doing and still had to be done! Definitely recommend Roto Rooters and certainly Moises! -
Review 104 (2024-02-25 - Rating: 5)
Moises was very pleasant and helpful. He made excellent recommendations. He got the parts needed installed them flawlessly.. -
Review 105 (2022-03-07 - Rating: 5)
We were offered great service by Mike. He was punctual ,very patient and detail oriented when it came to his job. He went above and beyond to assure that the job was done properly. I can say that due to his customer service i felt comfortable doing business with this company. Im very pleased with the results i saw! -
Review 106 (2022-09-24 - Rating: 5)
Andy was fantastic. Evaluated issue and acted out a plan. Pleasure speaking with him and enjoyed listening to him share his knowledge. Issue was resolved quickly. Great person with an excellent and courteous attitude. I hope not to go through this again but if I did I want this company and Andy on site. -
Review 107 (2024-04-27 - Rating: 5)
The plumbers name was Luis. A young but experience fellow did a superb job. Professional and a quick worker. Thank you. -
Review 108 (2024-05-10 - Rating: 5)
Yosniel is the best! Great energy quick to work and very nice! I will recommend this company but him specifically -
Review 109 (2024-07-02 - Rating: 5)
Excellent professionalism, knowledge, and efficiency. Was friendly and down to earth. 10/10 would hire again. -
Review 110 (2022-11-26 - Rating: 5)
Andy was great. Very professional and knowledgeable. Was not only able to fix the problem but provide me with information on how to prevent it from happening and how to take care of it properly. Very clean, very respectful and very well mannered. I recommend Andy to any one that ask. Im am extremely happy with the job. -
Review 111 (2022-03-01 - Rating: 5)
Plummer Wayne was very professional and polite. He arrived at the schedule time of the appointment and completed the job in less then 5 minutes. At first, I washesitant about the price, but he gave me a great deal. I highly recommend this company. On a scale 1-10 10 being the highest I’ll give them a 20.Great job -
Review 112 (2022-06-24 - Rating: 5)
Jordan Tech #9417 - Very professional and clean. He was very detailed and communicated all issues throughout the process. He was able to fix my toilets and get them working again. Real great guy. Pleasure to have him in my own. -
Review 113 (2024-04-10 - Rating: 5)
Yosniel was very knowledgeable and friendly. He addressed the concerns we had. We are very happy with his service. -
Review 114 (2022-09-04 - Rating: 5)
Had an incident where my kitchen sink backed up due to old pipes in my home. Usually if it’s not too bad we fix it ourselves but we were having a party the next day and I wanted to make sure it was fix. We called Roto Rooter and Mike came right away and stayed until the issue was fixed. He was very professional, knowledgeable and nice. Highly recommend the company and him. -
Review 115 (2023-01-30 - Rating: 5)
I was having plumbing issues (sewer clogged with tree roots in it). The plumber arrived on time and was ready and well prepared to work. He (Terrell 6344) evaluated the problem , explained in detail what needed to be done, and fixed the issue in a timely manner. Terrell 6344 had exceptional customer service skills, was well mannered and extremely professional. I am a satisfied customer and will use the service again if needed. -
Review 116 (2024-09-26 - Rating: 5)
Keith was very helpful and knowledgeable about my issue. -
Review 117 (2022-03-24 - Rating: 5)
We were very happy with our technician. He was very knowledgeable and he came out on time call me ahead of time. I felt like I was treated fairly. And I totally love the fact that we have a one year warranty. I would recommend Roto-Rooter to all of my friends and family and especially the technician -
Review 118 (2024-12-04 - Rating: 5)
Kenith Damarius, a professional from Roto Rooter, demonstrated exceptional expertise and reliability. He consistently met and often exceeded expectations, arriving early and ensuring meticulous attention to detail. His commitment to thoroughness and attention to detail resulted in consistently completed tasks. I highly recommend seeking Kenith’s services from Roto Rooter, as you will undoubtedly be satisfied with his exceptional work. -
Review 119 (2023-01-29 - Rating: 5)
Terrell was amazing!!!!! The service is incredible- I called and 40 minutes later Terrell was here- and on a Sunday! He resolved our plumbing problem quickly and neatly! He was so nice and efficient and did an amazing job! Thank you Terrell! -
Review 120 (2024-11-21 - Rating: 5)
Great customer service and awesome work! -
Review 121 (2022-06-25 - Rating: 5)
Corey assisted us around 10:30 pm all the way from the north side of Miami down to Homestead (exit 1 or 2). He was very professional, explained things in detail and with clarity so we understood all that was going on. Its hard to find good customer service nowadays and he definitely exceeded that! We greatly appreciate it!!! -
Review 122 (2023-01-14 - Rating: 5)
Awesome experience! Our technician is as Richard. He was polite, efficient, and very knowledgeable! He went above and beyond to fix our issue and we are so grateful. Will be using them again very soon. -
Review 123 (2023-11-29 - Rating: 5)
Arrived on time and worked quickly on Garbage disposal replacement. Very friendly and professional and cleaned up well after work was done. Would definitely call again. -
Review 124 (2024-04-08 - Rating: 5)
Yosniel Milian was my tech very professional and knowledgeable. Very persistent with trouble shooting problem. Very happy with the service. -
Review 125 (2024-05-30 - Rating: 5)
Yosniel was a great help! Prompt and professional service. Very helpful. . Highly recommend! -
Review 126 (2024-04-30 - Rating: 5)
Great work. Showed up on time. Addressed issue quickly. Fixed toilet. Recommend Yosniel 100% -
Review 127 (2022-06-11 - Rating: 5)
Jordan tech#9417 was very professional. Not only was he able to change the garbage disposal but he even gave me tips on how to properly use them and what could damage them. Beyond impressed with how he handled himself. Had to even ask him for his employee number because if I ever have another job to be done, he is the person I want. -
Review 128 (2022-09-08 - Rating: 4)
Let me start by saying this service is not cheap. However, Mr.Medina was very professional,punctual, organized, and told me everything about what had to be done in a way that was super easy to understand. So far I have had no problems and I would confidently choose Mr.Medina again if anything happens in the future. -
Review 129 (2023-01-28 - Rating: 5)
I had a toilet changed by Terrell and he did an excellent job. He was very professional and punctual. Arrived right on time, diagnosed the problem accurately and did an efficient job. Highly recommended. -
Review 130 (2024-11-17 - Rating: 5)
Jorge tech #3098 was great! Efficient and got the job done -
Review 131 (2024-01-24 - Rating: 5)
Kenny was very communicative and gave several options for repairs needed to bathroom leak. Great troubleshooting!! Would hire again. -
Review 132 (2019-03-16 - Rating: 5)
Hector 1911 amazing!! The best customer service! Was here in a timely manner. Great communication skills. I would highly recommend him to anyone. If I ever have anything in the future happen I want Hector as my technician! He’s awesome! -
Review 133 (2022-02-13 - Rating: 5)
Besides the 9hr wait for someone to come out, it was great!!! The technician that came out Mike was very friendly, professional and very helpful. If I could have called him directly I would have. I will definitely recommend this company with a disclaimer of long wait time. -
Review 134 (2022-08-15 - Rating: 5)
Roto-Rooter saved us in an emergency toilet plumbing situation on a Friday night! They were fast, efficient, professional, and committed! Corey was excellent and provided details of everything he was doing and why. And stayed at our location until it was all fixed!Thank you so much! -
Review 135 (2022-08-24 - Rating: 5)
This is my 2nd time using Roto-Rooter. They have proven to be an excellent, professional, and honest company with some of the best staff. Richard, who helped us this time, was amazing in his expertise and his ability to explain the problems and solutions, easily and with detailed pricing, while being upfront and honest, not trying to just make money off the job. We will absolutely use them again and would consider them highly recommended. -
Review 136 (2020-03-11 - Rating: 5)
Luis 675 came out to fix our sink within hours of contacting the company, as agreed. Our issue was pretty complex but Luis was committed to fixing it quickly, and did a great job. We were extremely satisfied with his work. -
Review 137 (2024-04-28 - Rating: 5)
Luis helped us out a great deal with making sure our plumbing was perfect for our new home. Thank you! -
Review 138 (2022-06-11 - Rating: 5)
I had a leak in my faucet so mr. Joseph tech #9272 fixed it for me. He was extremely helpful and very knowledgeable on the parts needed to fix my problem. Would definitely recommend his work to anyone I know. I’m extremely satisfied with the job done. -
Review 139 (2022-09-19 - Rating: 5)
Save the day!!!A plumber was able to come within hours of my call and he was at the house at the time I was given, so punctual.Fabian was great and able to fix the issue. Very happy with his service! -
Review 140 (2022-08-28 - Rating: 5)
I had called Roto-Rooter after trying to install a shower faucet and it would not stop leaking. Wayne came to help me out and he was awesome! Very professional and friendly, he explained to me the possible causes and helped me fix the issue. Would definitely recommend! -
Review 141 (2024-04-15 - Rating: 5)
Yosniel, excellent service, he was very good. I highly recommend Yosniel. He took pride in his work. -
Review 142 (2022-09-12 - Rating: 5)
James Harris helped us out immensely. He was quick and efficient. He came one time and solved all of our problems. No need to look for any other plumbers if you have an issue. Be sure to ask for James! -
Review 143 (2020-07-17 - Rating: 5)
Kat(367) and Hector(1911) responded to my call. They were both Professional, attentive and through with their work and explanations. It’s evident that they take pride in providing the customer with a great experience and did not stop until the job was done. Very pleased, will use again and highly recommend. -
Review 144 (2022-08-12 - Rating: 5)
Technician ID # 2463 from the moment of his arrival explained the companys policy and their committment to do the job right the first time. The technician was very patient and ensured I understood the warranty and how important was for me to be satisfied with the repair. -
Review 145 (2021-10-13 - Rating: 5)
Thanks Mike for your great service!! Mike quickly diagnosed and fixed our problem with our broken garbage disposal. He was very professional, thorough and thoughtful with his repair. Will definitely recommend Roto Rooters (Mike) for any family or friends. -
Review 146 (2021-02-02 - Rating: 5)
I have used Roto-Rooter in the past and was always very satisfied with the service and pricing. This was my first time using them in Miami and i couldn’t be happier. Very professional, they came right away, and my technician Jorge took the time to explain how to prevent my clog from happening again. I don’t know his last name but his number is 6736 and i highly recommend him. Well done, Roto-Rooter! -
Review 147 (2019-03-08 - Rating: 5)
Ernesto 1719 was very courteous and helpful. He explained every option in detail, and explained each step me with patience. He spent quite a bit of time cleaning a very backed up line, and did an excellent job cleaning up. Thank you so much for your quick service, and great experience. -
Review 148 (2024-10-15 - Rating: 5)
Robert was amazing! Fast service -
Review 149 (2021-04-15 - Rating: 5)
Our technician Michael (employee ID 5021) went above and beyond to unclog our multiple drains in an emergency call today. I was worried about the total costs to repair these clogs totaling more than what we could afford and he was able to offer us a great quote that included a warranty for his work. He put everything back to the way it was prior to doing the repairs. He remained on site for his colleague to arrive with a camera to review the situation. Additionally, Michael was able to explain the cause for the clog and was a consummate professional. Definitely recommend Roto Rooter and Michael for future services.Dan W. -
Review 150 (2024-09-25 - Rating: 5)
Luis Damián # 4478 was my technician and he was very professional and knowledgeable. I highly recommended Roto Rooter. I have had on ongoing issue with clogs and Luis was able to find the root of the problem , explain the next steps and provide the solution . I am very glad I made the choice to call them. -
Review 151 (2022-06-03 - Rating: 5)
Moises was well-mannered, polite, and did an excellent job! He even cleaned up his work area. We would highly recommend him to any of your clients! -
Review 152 (2022-09-10 - Rating: 5)
Roto rooter always comes through! My technician arrived quickly the same day I called with a toilet issue. He figured out what was wrong and installed a new part within minutes. Very friendly and efficient! If anything else comes up, this will be the company I call. -
Review 153 (2023-01-27 - Rating: 5)
Terrell is amazing! Thank you so much for coming to our rescue and explaining to us everything that was going on. We got blessed when he showed up at our door. Cleared years worth of clogged drained and saved us. Thank you! -
Review 154 (2020-05-08 - Rating: 5)
Great experience survey , the representative made me feel like he knew exactly what he was doing. I will never use anybody else. I am so completely happy with your service. Shout out to my service person Roberto number 1 0 9 2. -
Review 155 (2024-07-18 - Rating: 5)
Great service and very responsive. Highly recommend -
Review 156 (2020-10-13 - Rating: 5)
Luis 675 was courteous and professional. I had him in and out within 1hr because I knew about the problem and helped expedite the service making it easier for him. The cost was on the higher side than I like but the clogged pipe was cleared. I had a wipe in the line. -
Review 157 (2020-10-15 - Rating: 5)
Michael 5021Michael showed up in a timely manner and did a great job. He replaced my water heater in a timely manner and was overall a great technician. He was very knowledgable and answered all of my questions. I would recommend him and his company for another job. -
Review 158 (2023-08-25 - Rating: 5)
Love Roto-Rooter. They are professional, courteous, and do a great job. The technician, Guillermo, was wonderful and solved my plumbing problem. -
Review 159 (2022-04-02 - Rating: 5)
The service was excellent. On a Saturday, Roto-Rooter sent a plumbing repair man, Michael, within a few short hours of my call. Michael was knowledgeable, resourceful and efficient, a very professional and personable young man -
Review 160 (2022-02-13 - Rating: 5)
We had Wayne today, our sewer backed up, he came on-time, very professional, courteous gave us great advice. I have always had a great experience with Roto Rooter in general over the years, always professional and resolved the problem. Unfortunately I live in a terrible building with bad pipes, so I see them more often than I should. -
Review 161 (2021-08-16 - Rating: 5)
Angel ( tech 7000) Took the time to explain every detail to me. He was polite, professional and did a fantastic job fixing our problem. He also left everything clean after he finished!! Will definitely call Roto Rooter for future service . -
Review 162 (2022-08-10 - Rating: 5)
Thanks to Lionad Medina for a hassle free and professional experience! He knew exactly what he was doing and was able to replace the worn out flapper and valve with no problems. VERY thankful he was able to get it all done right then and there! -
Review 163 (2022-09-10 - Rating: 5)
I had a clogged kitchen sink and Luis (0675) arrived within an hour to assess and fixed the problem. He was very professional and offered sound advice to avoid problems in the future. I would recommend him and Roto-Rooter for future plumbing issues. -
Review 164 (2022-07-10 - Rating: 5)
We had a toilet that was not flushing the last couple of days. Moises came out and as luck would have it, the toilet started flushing properly. He was extremely professional and polite. There was no charge since it was working but he went through and let us know the services available and costs if the toilet was to stop working again.We will call them again if we have a problem again. Moises is a definite asset to the company! -
Review 165 (2020-03-19 - Rating: 5)
Luis 675 was beyond amazing. All businesses should hire nice people like Luis. He was not only professional but he was kind throughout the entire process. He was fast, responsive, knowledgeable, and handy. I will recommend Luis to everyone I know. -
Review 166 (2022-03-04 - Rating: 5)
Long story short, my 2 year old son flushed his underwear down the toilet. I called Roto-Rooters in the morning and they sent Michael, who was friendly, professional and did a great job. Roto-Rooters is lucky to have great employees like Michael and Jean. Their price may have been a little high, but the quality of work and customer service was great. -
Review 167 (2022-06-09 - Rating: 5)
Roto-Rooter tech arrived on time and instantly investigated the issue we were having and told us what was needed to repair it. Our main sewer line was clogged and causing the toilets when flushed to overflow and causing sewage to overflow through the shower drain and floor. Sewage also seeped from the bottom of the toilet. We have an older house with older pipes so equipment was brought in to access the damage and repair. Tech #9417 was awesome. Diligently did the job at had until it was completed and explained and guided us through it all. We are very grateful for the service we received and cleanliness of our home. He walked us through every step from beginning to end. Thank u Roto-Rooter. For job well done. -
Review 168 (2021-02-27 - Rating: 5)
Roberto Rojas arrived to property on time, he immediately advised what different options I had, suggested the one he felt would solve the problem and indeed it was the best solution. Problem was solved , I am very pleased with the work performed and it was a pleasure having Roberto doing the work, communicating step by step as work progressed as he finally resolved it. I would highly recommend him and Rotor Rooter to anyone in need of a plumbing company that will take care of the job properly. -
Review 169 (2020-06-14 - Rating: 5)
Michael 5021 was great! He and Carlos came, unclogged the sewer line and ran a sewer scope to give me valuable information you cant see with a naked eye. They were punctual and respectful. I will definitely be using Michael for all my plumbing work. There is a reason these guys have been in business for as long as they have. Thanks again fellas. I appreciate it! -
Review 170 (2024-06-19 - Rating: 5)
Sergio, is such a professional, hes an asset to the company! Great Job! -
Review 171 (2021-12-20 - Rating: 5)
Mike Suarez was very helpful, respectful and explained everything in detail. He even took care of those minor things with my toilet without asking him, and paid attention to every detail. I would definitely recommend. -
Review 172 (2020-03-26 - Rating: 5)
I just had a Service call come out to help with a Leak in both of our bathrooms. They said they would be here between the hours of 8 and 12, the plumber was here by 8. I cannot explain how thorough, professional and AMAZING our service was. Alain 280, the plumber they sent out - did an amazing job, was extremely courteous and friendly - which put my twins at ease. He was careful during this quarantine time and we are extremely grateful - for his quick repair... He even checked the meter to guarantee us that this was indeed the only issues we had. I cannot explain how happy I am with Roto Rooter and will be using their services for every plumbing need. Thanks again Alain & the team at Roto Rooter, you saved us another month of an extremely high bill!!!! -
Review 173 (2019-02-26 - Rating: 5)
Angel and the rest of the team where great! He (Angel) did an amazing job and leave everything clean and neat at the end. Very polite and trustworthy people, definitely and because of my experience I truly recommend them5 stars! -
Review 174 (2022-09-02 - Rating: 5)
Adrian was our tech and he was super professional and knowledgeable. He worked quickly and made sure we could get back to our life as fast as possible! Thanks roto rooter -
Review 175 (2022-05-22 - Rating: 5)
We had a great experience. They got someone here on a Sunday, on a holiday weekend. James did an amazing job taking care of us. I highly recommend them! -
Review 176 (2021-02-12 - Rating: 5)
Roto Rooter is the way to go! The plumber Roberto was extremely professional and on time. He explained the entire process very well and left me comfortable knowing that he was going to do a good job.He repaired a back up of my home that I have had issues with in the past and the previous plumbers do not compare! He went above and beyond to ensure the job was done properly. Will definitely be using them again! -
Review 177 (2020-03-15 - Rating: 5)
Tech 3870 Great service! Really nice person and service. The whole process went smoothly and I am an extremely satisfied customer. Its great to have someone like this come on a weekend when you need an urgent service done. Thank you! -
Review 178 (2022-08-30 - Rating: 5)
Meykel the plumber was prompt,professional and courteous. I asked too many questions and he was patient as he answered them in detail… and best of all, it came with a warranty. Nothing beats peace of mind and they delivered.I would recommend them time and again. -
Review 179 (2022-04-28 - Rating: 5)
The plumber by the name of Michael was exceptional . A true professional. Very detailed oriented , wonderful job. Puts you completely at ease.. Thank you Michael. You are the best and your company is very lucky to have you 🏆 -
Review 180 (2024-04-14 - Rating: 5)
Great service - fast professional - a little bit expensive but they do the job with warranty ! Thats good -
Review 181 (2022-09-22 - Rating: 5)
Brandon was very professional, very honest on explaining the work that was going to be done. Not matter the rain outside he had my pipe clean and my toilets and water running. Very good experience and worth the price -
Review 182 (2020-10-20 - Rating: 5)
Hector 1911 was great. Incredibly professional, came in, took his time to do the work properly. We are very pleased with the work, would definitely recommend to anybody that needs work done. -
Review 183 (2024-07-21 - Rating: 5)
Excellent company! Their technician was awesome. I was really happy with Octavio’s service. Very professional and explained everything. He was patient and answered all my questions. Thank you! -
Review 184 (2022-08-21 - Rating: 5)
I have used Roto-Rooter twice and every time I call them, I get nothing but the best. The techs are courteous, professional, knowledgeable, and make my experience pleasant. I would definitely recommend this plumbing company. -
Review 185 (2024-04-23 - Rating: 5)
Yosniel was a great help, he went above and beyond of duties. I highly recommend using Yosniel. -
Review 186 (2023-07-28 - Rating: 5)
Gary found the problem quickly and let the area cleaner than before. He was fast, professional and courteous. I recommend him hands down! -
Review 187 (2021-09-15 - Rating: 5)
Mike was an awesome plumber. Poor Mike had the job of fixing my shower handle which had been previously done incorrectly. He was so thorough during the installation and made sure that our cartridge fit the new shower handle perfectly. Mike was also incredibly personable and super respectful of the COVID-19 precautions and always wore his mask and was incredibly polite to my family and our cats. I would definitely call Mike from Roto-rooter for any of my plumbing needs. -
Review 188 (2023-04-08 - Rating: 5)
Superb work on my 2 facets. The plumber Richard was just what I needed and he was the right guy to help an old lady in this old house. My husband was very content how professional he was! -
Review 189 (2022-03-29 - Rating: 5)
The Roto Rooter team was very friendly and kept us informed throughout the whole process. They’re not cheap, but they know what they’re doing, and have all the right equipment. Previously, we had paid a plumber to come out twice in one week. But had not solved the problem. The Roto Rooter team was able to locate and identify the problem. Then brought in another team with the equipment needed to fix our problem and help prevent others. They also gave us great advice on how to prevent other issues. And they guarantee their work, which the other plumber did not. We would definitely recommend them and use them again. -
Review 190 (2021-04-30 - Rating: 5)
Michael 5021 arrived on time was very professional and very cordial. Michael represented your company with over and above help to clear my drains and advised me on preventative maintenance . In future should I need or my neighbors need your services I will ask for Michael 5021 as he was a gentleman thank you Michael and Rotorooter Hamiro