Roto-Rooter Plumbing & Water Cleanup
Located in Miami, Florida
Address: 1726 NW 36th St Unit 3, Miami, FL 33142, United States
Phone: +1 305-661-7838
Rating: 4.8
Services
- On-site services
- Language assistance
- Repair services
- LGBTQ+ friendly
- Appointment required
- Credit cards
- Credit cards
Categories
- Plumber
- Contractor
- Drainage service
- Excavating contractor
- Repair service
- Water damage restoration service
- Water filter supplier
- Water softening equipment supplier
- Water testing service
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-08-26 - Rating: 5)
Excellent experience with James. I had one of those Sunday evening plumbing surprises. I am grateful that he was able to get here very quickly as I called a few other local 24/7 companie . James was kind and got to the root of the issue. Thank you so much to James and Roto-Rooter. -
Review 2 (2024-12-30 - Rating: 5)
Our tech Richard #6577 did a fantastic job! Not only did he quickly resolve the issue but he explained it to us and how we might avoid it next time! After he resolved our issue, he pointed out some issues with our plumbing that could be a hazard to our health! We are incredibly happy with his quality service and friendly demeanor. -
Review 3 (2024-10-31 - Rating: 5)
They came quick , Richard 6577 was knowledgeable , and accommodated us quick .. he was also the only one within our price range, we will def use them again … Thanks Richard! -
Review 4 (2025-01-07 - Rating: 5)
Great service. Jordan was an awesome plumber, he identified an fixed the problem with expertise. I use Roto-Rooter often unfortunately... I only wish they werent so expensive, other than that, thank you. -
Review 5 (2024-12-26 - Rating: 5)
Want to give an excellent rave review for the two tax who showed up the day after Christmas and handled a nasty sewage back up. Jordan (tech number 9417) and Rich (text number 7309) were courteous, Pleasant, and extremely helpful in solving a problem. Thanks for handling business! -
Review 6 (2024-09-30 - Rating: 5)
I had a great experience with this plumbing service. The technician Richard was very attentive, polite, and clearly knowledgeable. He took the time to explain everything and made sure I understood what needed to be done. He was also very considerate, leaving the place spotless when he was done. Highly recommend! -
Review 7 (2024-08-02 - Rating: 5)
Thank you so much Jordan and your assistant. You both were great! I really appreciated your kindness and honesty with me regarding my plumbing situation.Your approach with customers is the best! Please know how much that means today with everyone! Great job!A big thank you and God bless you both! -
Review 8 (2024-09-13 - Rating: 5)
Jordan was great knew the problem the moment he arrived and fixed it perfectly. Great person who understands customer needs and equipment. Roto-Rooter company is not a competitive price company more than twice as expensive and they force services such as water testing even though I said no to that service during my reservation. -
Review 9 (2024-08-27 - Rating: 5)
I cant thank Pastor James Harris enough for coming to my rescue when my toilet broke down. Not only did he fix the issue quickly and professionally, but he did it all with a great sense of humor. He was both skilled and genuinely funny.. Pastor Harris is truly a blessing—God bless him for his kindness and excellent work! If you need any repairs, I highly recommend giving him a call. -
Review 10 (2024-08-09 - Rating: 5)
Austin was awesome. Easy going, honest, straight forward and knowledgeable. He was friendly and answered all my questions. I even feel I learned a thing or two from him. I highly recommend this company as I called two others and had to wait the following day or day after. When I called they told me they could get someone that very day, at a specific time frame and it happened! They texted letting me know 45 mins before he came that he was on his way. -
Review 11 (2024-12-28 - Rating: 5)
Jordan provided prompt and excellent service. He was cordial and provided a detailed plan for his repair. -
Review 12 (2024-09-05 - Rating: 5)
Excellent work product and response time to issues. This is the third time I have used Roto-Rooter. Kenith did a great job changing out my bathroom plumbing, a big job, but worked until end of day to get it done and was available for questions and follow-up. Thank you Kenith and Roto-Rooter! -
Review 13 (2024-07-25 - Rating: 5)
These guys are the best! Extremely professional and knowledgeable! I had some water damage that occurred on a Saturday. No one I contacted could respond same day except Roto-Rooter! They sent several teams and quickly addressed and resolved the problem! If needed I will definitely use them again! -
Review 14 (2024-08-28 - Rating: 5)
Sergio was amazing. He fixed my issue quickly. Very knowledgeable and professional. I would pick him to be my plumber forever Highly recommend him. -
Review 15 (2024-12-19 - Rating: 5)
5 stars for Jordan. I got scammed by another plumber and he came and got the job down. Now my toilet works and I’m happy customer. -
Review 16 (2024-09-02 - Rating: 5)
Had a plumbing emergency on Labor Day afternoon. Sergio was here within an hour and had the job done less than two hours after that. No surprises. Great work. -
Review 17 (2023-03-31 - Rating: 4)
Have had multiple interactions with RR, since purchasing and older home. Staff works to get the job done. However, clients should be persistent to call and follow up to ensure they complete the work they outline. Six month warranty on work is helpful.Notably, in December I had a pipe stuck in my vent stack and the team (Robert and Santana) went above and beyond to fix it. I appreciated their dedication. -
Review 18 (2024-09-03 - Rating: 5)
Yosniel Was a great help today. He worked as quick as possible while also working professionally and with the utmost professionalism. My nightmare problem was resolved by his great work. -
Review 19 (2024-08-09 - Rating: 5)
Jordan and Bryan have been amazing. They’ve cared for my issue as if it was their own. I will call no one else in the future. Really appreciate their work. -
Review 20 (2024-08-31 - Rating: 5)
Moises was very helpful. Resolve the drain blockage issue in record time. Took no more than 30 minutes. Will definitely use them again (if needed). -
Review 21 (2024-08-23 - Rating: 5)
Amazing five star job, absolutely the best, help me out in a rough spot after I had a major leak in my building. He is very reassuring, A great teacher, explain to me what the problem was, and how to fix it, extremely thoroughWas able to help point out potential problems it could lead to major disasters, a complete blessing :-) -
Review 22 (2024-05-08 - Rating: 5)
I was recommended this company by a friend and they exceeded my expectations by far! Their work started within a couple days, and I was kept up to date every step of the way. They were very helpful, efficient, and thorough. Francisco and John made the entire experience very pleasant. I will be recommending them to everyone and returning to them if I ever need these services again. -
Review 23 (2024-08-29 - Rating: 5)
Easy to schedule and my technician Isnaudi Maceo was extremely professional, competent, and super nice. Highly recommended! -
Review 24 (2024-04-12 - Rating: 5)
I feel blessed that Jordan was sent to service my rental property! He was knowledgeable and explained my options. When he determined that my clog required more extensive work, he reached out to his supervisor Jean. They worked as a team to determine the best way to address my situation without breaking the bank! WOW … Roto-Rooter has awesome, knowledgeable employees! Thank you so much!!!😊 -
Review 25 (2024-07-25 - Rating: 5)
AT&T damaged a water pipe during fiber installation at my home, and Roto Rooter was quick to respond and fix the problem. Theyre currently working on water damage mitigation; so far, so good! -
Review 26 (2024-12-17 - Rating: 5)
Quick appointment booking and arrived within window. Fast service and guarantee gives a peace of mind. -
Review 27 (2017-12-11 - Rating: 5)
The night of Thanksgiving the plumbing in my home backed up in 2 of the bathrooms. The timing couldnt have been worse. I had family in town for the holidays. I went on-line at 12:30 a.m. and requested service first thing in the morning. I was lucky to have Aaron Suarez (tech #2394) show up at 9:30. He immediately diagnosed the problem and pulled the toilet out of my master bathroom and ran a snake to break through the blockage. He said that the problem may happen again and the right thing to do was to have a clean-up valve put in the front of the house and do a high pressure water cleaning of the pipes. He did not pressure me to do the service. 2 days later, the line was blocked again and I called Aaron and I authorized him to do the service as previously mentioned. He arrived at my home at 9:00 a.m. It was a tough job as he had to dig down 4 feet in the front of the house to find the main pipe leading into the home. He had another technician (Rafael #3619) join him at 11:00 a.m. to assist him. They eventually found the main pipe, did the high pressure water service to clear out the lines and then ran a snake into the pipes with a camera to show me that the pipes were very old and there were some cracks in it. Eventually I will have to replace the pipes, but he did not pressure me to do it. He explained what needed to be done. Aaron and Rafael finished the job and left my home at 6:00 p.m. Although the job was bigger than Aaron expected, he stuck to his original price that he quoted at the beginning of the job. Both Aaron and Rafael were very professional and I would highly recommend them and roto rooter in the future! -
Review 28 (2024-01-23 - Rating: 5)
Jorge (3098) was the absolute best! He was an amazing technician, very knowledgeable and informative. He kept me updated every step of the way and any hiccup we ran into he explained accurately how he was going to go about fixing the issue. Jorge answered every question we had and was just overall respectful and manner able. I don’t typically leave reviews but I couldn’t go w/o giving him his praise. Jorge is most definitely the reason I will be recommending roto rooter, thank you for making sure we had great service and thank you for taking the time to resolve our issue. -
Review 29 (2024-09-02 - Rating: 5)
The service was quick and exceptional, they answered every question and completed the job quickly and efficiently. Highly recommend them. -
Review 30 (2024-03-25 - Rating: 5)
They have a FABULOUS team at Roto - Rooter! Richard was kind, professional, & AMAZING! The whole process took less than 1 hour… He was able to swap out the garbage disposal, etc. He was SO KIND to our beloved dog! Their dispatch team kept in contact with us and even called to offer an earlier appointment if we needed it. I would refer this team over & over again! -
Review 31 (2017-03-19 - Rating: 5)
The main pipe of my new home got clogged at 1 AM in the morning! Water started to come out from all toilets and sinks. Called Roto-Rooter and an hour later I had Marlon working hard on fixing my problem. It took him 2 hours but he was relentless and he finally found the way to make everything perfect again.Thank you Marlon! Now everything is back to normal and at a very reasonable price in spite of the time it happened! -
Review 32 (2024-08-28 - Rating: 5)
Mr. Tracey is an excellent staff and he is definitely an asset to the company. Very prompt and professional. -
Review 33 (2024-09-01 - Rating: 5)
Yosniel came out on a Sunday holiday weekend and got my pipes flowing again! Clean, kind, professional. -
Review 34 (2024-08-26 - Rating: 5)
Joseph was great! He was communicative and on time and he did a wonderful job. -
Review 35 (2018-12-31 - Rating: 5)
Amazing customer service! Fixed a broken main line that caused our toilet to back-up. Alain Rodriguez in particular sweated on this project until Sunday 11pm to give us an unclogged working toilet and turned up at 8am the next morning to excavate and fix the broken pipe. Jose Palancar assisted the second day with the excavation in the Miami sunshine. Really friendly team, great customer care, would not hesitate to recommend to anyone in the area. -
Review 36 (2024-08-24 - Rating: 5)
Had a great experience with James, explained the problem and fix it quickly. He was a pleasure to work with -
Review 37 (2023-11-25 - Rating: 5)
Jordan#9417 was an outstanding tech!He analyzed the job with professionalism, precision and confidence! All issues were resolved quickly, within hours! I would highly recommend him and the company for complex plumbing needs! -
Review 38 (2016-12-04 - Rating: 5)
Excellent work. The technician who came out, Hugo, was very accommodating as our development is nearly impossible to find. Once here, he was able to diagnose the problem in mere moments. He was kind enough to wait as we got permission from the landlord to fix the problem, and even made us aware that roots have grown into the piping in our apartment.They came out earlier than expected on the day I called, fixed the problem, and even found an additional issue our landlord had not informed us of. I highly recommend these guys. -
Review 39 (2018-08-25 - Rating: 5)
I called Roto-Rooter today because the dishwasher had drainage problems. The inspection was free. Vladimir (1782) arrived quickly and honestly told me that the appliance is most likely broken and requires a different kind of repair. He also told me that the landlord did not install the dishwasher line correctly (the white tube right above the black line is very low) and recommended this fixed by my landlord. Im glad that Roto-Rooter is not a scammer like others in the region, and if I have another problem, I would definitely call them again. -
Review 40 (2024-08-20 - Rating: 5)
Tracey was very professional and amiable. He also repaired the problem and explained the issues. -
Review 41 (2023-12-26 - Rating: 5)
Richard & Claudia were so sweet & super helpful in 1) diagnosing our issue and 2) giving me options & information about how to proceed with addressing another leak in our bathroom. They were kind, thoughtful and very thorough in explaining everything to me. I look forward to following up with our bathroom issue with Richard as soon as we are able. Thank you! -
Review 42 (2024-08-28 - Rating: 5)
Yosniel was great. Explained the problem quickly, fixed it quickly and was very nice and helpful. -
Review 43 (2024-07-24 - Rating: 5)
Water restoration crew was incredible! They helped me out in every single way, definitely 5 star service -
Review 44 (2023-07-23 - Rating: 5)
My service person Kenneth was absolutely amazing he went above and beyond to provide us with and extraordinary experience..this was the first time I had to use a business like this so I was grateful for his dedication to doing a Stella job. A bit expensive!!!! but the tech did not make the rates he just followed the company’s rules but overall a great experience. -
Review 45 (2023-12-29 - Rating: 5)
The technicians (Juan & Christian, I believe) assigned to my requests did an amazing job. They fixed both the bathroom and kitchen items in a reasonable time. They were cognizant and respectful of the noise level, being that I work from home and had calls that day. Great job to the Roto-Rooter team. -
Review 46 (2024-09-08 - Rating: 5)
James was very helpful And quick to diagnose and resolve the problem! Highly recommend this company. -
Review 47 (2023-08-26 - Rating: 5)
Since the minute I called the team, they were helpful with every step of the process. They have a quick response time and communication has been great. Kudos to Claudia for her knowledge, guidance and professionalism. I will definitely recommend to friends and family! -
Review 48 (2024-01-18 - Rating: 5)
Claudia Ortega the field supervisor who did the onsite visit before sending out a tech, is super nice great customer service. I also had an issue with dispatch and called her and she was attentive and able to resolve -
Review 49 (2023-09-07 - Rating: 5)
The tech, Joseph Lee was very professional. He arrived, inspected and was able to tell us what the problem was quickly. He got right to work and left us in good working order. He was respectful and answered any questions we had. Explained the process. Joseph was amazing. Pleasure dealing with him. -
Review 50 (2024-08-17 - Rating: 5)
Did great work fixing our clog. Thanks roto James was great! -
Review 51 (2024-01-03 - Rating: 5)
Hector was fantastic! He took his time to make sure the job was done right. He also communicated wonderfully and super friendly. His arrived so quickly as well! I would for sure hire him again. -
Review 52 (2024-07-25 - Rating: 5)
Excellent service. Michael Suarez very, professional, punctual and he does what he says, very detailed. Awesome 👏 -
Review 53 (2024-09-04 - Rating: 5)
Very detailed and straight to the point . He is a professional and knew exactly what to do to fix this issue swiftly -
Review 54 (2023-10-05 - Rating: 5)
Danny was very polite and professional. He answered questions that I had about my clogged system and helped me to understand what I needed to have done. His work was quick and thorough. My bathroom was up and running in record time! Thank You! -
Review 55 (2024-09-21 - Rating: 5)
Richard was great, explained everything and very thorough. #6577 -
Review 56 (2023-08-02 - Rating: 5)
The Roto Rooter team were professional, timely, and completed service really quickly. Odilio our repair guy came through and did a great job with replacing our garbage disposal. Highly recommend them and will use again in the future -
Review 57 (2023-04-15 - Rating: 5)
Called them to have my kitchen sink drain unclogged. The service arrive around the time indicated, the plumber, Luis, was very courteous and professional. He got to work promptly after assessing the problem and solved it in a bit more than an hour. Everything wast left clean and check it was working correctly. Im satisfied with the service received, and I recommend it. -
Review 58 (2024-03-24 - Rating: 5)
Excellent service. I had an emergency on my parents place in Homestead, Florida and the time from my call until the time Richard arrived was AMAZING!!!problem was solved. They are pricy but very reliable. -
Review 59 (2024-02-16 - Rating: 5)
Claudia Ortega - Her managerial skills in coordinating every and all aspects of the inspection, repair, scheduling, and detailed explanation while also making it simple and easy to understand was absolutely outstanding. She made the, what could have been difficult and tedious process, a breeze. Thank you Claudia!!! -
Review 60 (2024-08-17 - Rating: 5)
Very Professional and knowledgeable about their job. Highly recommended. 👌 -
Review 61 (2023-06-05 - Rating: 5)
The garner broke my water pipe. So they called to have it repaired. Hector was very helpful and explained everything he was going to do. His work was done exactly at the time he mentioned. Very happy with his service. -
Review 62 (2023-11-22 - Rating: 5)
Joseph was professional and courteous and took his time to explain the problem and how he could fix it. He arrived within a couple of hours after I reported the problem. Would definitely use Roto Rooter again! -
Review 63 (2023-07-28 - Rating: 5)
Had Yuri come out to do some work on my toilet. Explained everything clearly and got the job done fast.Would definitely recommend to anyone. Reviewed pricing ahead of time and no inspection fees! -
Review 64 (2023-08-22 - Rating: 5)
Richard installed a new electric water heater. Great work! He was Fully knowledgeable in his job, he was Professional and Responsive, Efficient and on time. He was friendly and my new water heater looks Amazing. I am thoroughly delighted with the work he did and I think I’ll remain a Roto Rooter client for life. Thank you Richard & Roto Rooter. BTW, I’m Marisel. The name on this email address is different. Thank you again. -
Review 65 (2023-07-26 - Rating: 5)
Odilio was great! He was very informative to me and even when it seemed like there was no issue he went the extra mile to make sure. He ended up finding the root of my problem and also tips on what I needed to do in the future. -
Review 66 (2023-02-23 - Rating: 5)
Really appreciated the fast and great response when I called roto rooter ! They were able to accommodate a fast repair for me and they were quick and clean! Id highly recommend them and would use them again anytime. Jordan Martinez was the plumber who did the great job . -
Review 67 (2021-02-21 - Rating: 5)
Great experience. Making the appointment was easy and the dispatcher was very helpful. Andy came out to rescue me from an awful clogged toilet. He was awesome, professional, and got the issue resolved super quick! Would definitely recommend and use again. -
Review 68 (2023-09-29 - Rating: 5)
Carlos Maldonado and Luis did a great job. I am very satisfied with thei the quality of their job and the way they treated us, so nice and professional. Thank you to both gentleman. -
Review 69 (2023-09-08 - Rating: 5)
WHAT, WHAT! Can I say; Jordan Garcia 659 highest quality with a smile... Stands out from the competition. A good plumber will often complete a job faster and save you time (time is money). Jordan ensured that the job was completed to my satisfaction, and did the exhausting work to keep the plumbing sanitary. THANK YOU! -
Review 70 (2024-12-20 - Rating: 5)
Jordan was very effective and very professional! He was very knowledgeable and was able to fix the problem quickly! Thank you! -
Review 71 (2023-08-08 - Rating: 5)
I recently had the business come to my job to complete a full restoration job on an infected interior wall. They were able to complete the job in a timely manner, with no issues or additional assistance. I Thank them, for helping to resolve my mold issue and restore the area back to its needed condition. -
Review 72 (2023-02-11 - Rating: 5)
I am so pleased and very satisfied with the top quality services I received from this five-star company. I highly recommend them to anyone who find themselves in need of their services, especially in an emergency situation. Representatives of the company, beginning with Claudia Ortega is an expert and true professional in her field! Claudia helped me to navigate the process of getting me the help I needed. Also included in this great team is Ivis, the sketch and layout expert; Richard, the experienced and courteous plumber; Pedro, the water mitigation team expert; and last but not least, Gene, the leak detection camera expert, who also supervised the excavation to reach the damaged pipe. They made sure that they cleaned up and return things to normal and showed tremendous respect for my property. I am very thankful for having reached out to them. Roto-Rooter has been around for a long time, and their commitment to customer service and quality work is the reason for their longevity in the business. Thank you Roto-Rooter team! -
Review 73 (2020-07-01 - Rating: 5)
Hector 1911 came to our house today and did a fantastic job at repairing our toilet. He was very quick, efficient and knowledgeable. The company responded quickly within 24 hours of our call. We have used them in the past for other work and are very satisfied customers. We highly recommend them for whatever your house needs such as septic tank clean out, water heater replacement and basic repairs. -
Review 74 (2022-09-17 - Rating: 5)
Joey was amazing. He was super knowledgeable and gave me great tips to prevent future cloggs. the price was really affordable, he got to the house on time and worked really efficient. Super good vibes! Will recommend for the future services. -
Review 75 (2023-02-18 - Rating: 5)
James was fantastic. Very professional and respectful. He quickly identified and solved the problem with excellent service. Would definitely look forward to contacting him again if there is another problem with our plumbing. -
Review 76 (2021-10-07 - Rating: 4)
Our plumbers name was Darren and he was very efficient and worked rather quickly, not including time he might have needed to run and get parts. My only concern was that my appointment was for 10am and no one made it out to me until 3pm. They did make sure to call and apologize. Plus I was fully aware of the four hour window beforehand and it only went an hour past that. other than that the pricing was a bit high, but that may just be for me, due to my financial needs.Honestly I recommend this company and would work with them again.Thank you. -
Review 77 (2023-01-30 - Rating: 5)
I was pleased with the result. The gentleman who responded to the leak was a professional. The cost of the repairs was higher than expected, though the response time and job well done were appreciated. No other plumber I contacted was available to assist right away except Roto-Rooter. -
Review 78 (2023-05-03 - Rating: 5)
Michael came to my house to find a leak. He was very professional and knowledgeable. Michael and Claudia helped me with a cleanup for all of the water that had gotten on my floor and cabinets. I would highly recommend Roto-Rooter! -
Review 79 (2024-03-06 - Rating: 5)
Hector was knowledgeable and friendly .He immediately informed me where the issues were and got to work . I am pleased with the service at Roto Rooter . -
Review 80 (2023-05-03 - Rating: 5)
Michael was very knowledgeable and fast. He helped me find a leaking pipe in my wall. I would highly recommend calling Roto-Rooter. Request Michael 5021 if you want excellent service! -
Review 81 (2023-08-08 - Rating: 5)
I highly recommend Roto Rooter plumbing, I called them and they came on the same day, within an hour they arrived and Ron Price was an excellent Professional, very nice and courteous and honest in his analysis. Don’t think twice in calling Roto Rooter! -
Review 82 (2022-03-25 - Rating: 5)
Luis and his associate were Great. Very professional and knowledgeable, as well as friendly and respectful. They explained everything that was going on with my water heater and I felt very comfortable trusting them with a replacement installation. they worked efficiently to get me hot water in a relatively short time. I had been disappointed in Roto Rooters response all week as I kept getting bumped, but these guys saved the relationship Give these two a raise. Thank you guys! -
Review 83 (2021-11-01 - Rating: 5)
Brandon was great. He was really professional, organized and respectful. He helped us understand the issues he found throughout the repair, and gave us a lot of tips for maintenance. Despite the issues with dispatch, I would call Roto Rooter again thanks to the great service we received. -
Review 84 (2018-12-30 - Rating: 5)
Ernesto from rotorooter was so helpful. Amazing service. He contacted us prior to arrival and from the beginning he was super professional. He explained to us the issues and gave us the most efficient solutions to our problems. We will definitely contact him next time we need a plumber. We highly recommend him. Super fast and reliable service. Very happy 😃 -
Review 85 (2022-02-16 - Rating: 5)
Michael showed up on time and immediately got to work. He was very professional and helpful. We also found a major issue with my plumbing. Unfortunately I could not go ahead with that repair but he did take care of my main issue. Super clean and friendly. Extremely helpful and would totally recommend for anyone. Thanks! -
Review 86 (2023-03-22 - Rating: 5)
My bathroom was backed up causing all 3 bathrooms to back up sewage water into the shower. At 9:30pm I google plumbing and Roto Rooter was the first 24/7 I seen i called they found a tech by 11:40pm both Jordan and Joseph came out took care of the problem clean the sewage pipe with the snake. It was a big fur (hair) ball that clogged our pipe. Both Jordan & Joseph were very efficient & quick explained the problem told me what kind of pipe I have and why that happened. I never knew what pipe I had so that was good to know. I would definitely recommend this company. You also have 6months warranty. Thank you guys for coming out so late!! -
Review 87 (2023-11-21 - Rating: 5)
I have had non-stop plumbing issues since moving into my new apartment, but Jordan (9417) with Roto-Rooter has been so patient and helpful with fixing each new issue that has arose! -
Review 88 (2023-09-25 - Rating: 5)
Called to service our water heater and they sent someone out right away. Hector was on time, courteous and professional. He took the time to explain the issue and fix the problem in a timely manner. -
Review 89 (2019-04-22 - Rating: 5)
Mr. Hoffman, 5021, is an extraordinary representative of your company. His product knowledge was excellent and dedication to provide customer service was very much appreciated. My wife is handicapped and he was sensitive to my wife’s limitation, he worked within my three dogs and he was compassionate. Thank you so much for honoring us by sending us Michael on this service call. -
Review 90 (2023-10-10 - Rating: 5)
Called him again because the washer is backed up, he made some calls and were getting it fixed!Hector came out because my shower drain was draining slow. He came in, gave me the estimate, and was done in less than 30 minutes. AMAZING! -
Review 91 (2020-11-14 - Rating: 5)
I needed ny kitchen sink plumbing fixed because it came loose due to defective parts. From the moment I called them, they were responsive and courteous. They even had a same-day appointment on Saturday at no extra charge. Someone also called me to alert me that the plumber was on his way. The plumber, Manuel (#6454) was very polite and professional. He was wearing a mask and never took it off. He analyzed the problem and told me what had happened, and the different ways and options to fix it. He let me make suggestions and explained why they would or wouldn’t work (I am not a plumber but he indulged me anyway and was very nice about it). He gave me the price, which was a little higher than I expected, but you get what you pay for. Within 20 minutes he was finished and everything looks great. I appreciate the 6-month guarantee to give me peace of mind that this was done right. I would definitely call them again. -
Review 92 (2021-07-13 - Rating: 5)
Our latest experience with Roto-Rooter was of the highest quality and professionalism thanks to service technician Andy #6425. He provided service as a callback to fix previous plumbing problems. Andy solved all issues to our entire satisfaction. We do highly recommend him without reservations of any kind since we are sure that he will exceed all your expectations. Sandra, Nelly -
Review 93 (2024-11-01 - Rating: 5)
Great service from Richard. Responsive and reliable. -
Review 94 (2021-02-07 - Rating: 5)
Andy did an outstanding job! Very professional, polite, timely, and provided high quality service. Andy came in on a Sunday morning to fix a leaking toilet and clogged shower. He did excellent work and I am very satisfied with his services. Highly recommend! -
Review 95 (2024-03-05 - Rating: 5)
Jordan was great. Very professional and knowledgeable.Jacob was also professional and let us know about our options for needed repairs. -
Review 96 (2019-12-27 - Rating: 5)
Luis 0675Luis was amazing with us. He was very honest right away with the procedures and pricing details, no beating around the bush. Work was done quick and very organized. He was also very patient with us, considering the fact that all we did was ask 101 questions! -
Review 97 (2023-04-13 - Rating: 5)
Joey did an awesome job. Did the work to clear the drain meticulously and then stayed to run drain for an extended period to ensure that it was running cleanly with no further issue. He was also surprisingly neat for a plumber : ). I appreciated him cleaning up well before he left. -
Review 98 (2023-02-13 - Rating: 5)
Got to the house quick and did an incredible job with the backed up pipe. He was able to fix the problem. He was extremely professional and polite. I would recommend this technician. He was a super star. -
Review 99 (2022-06-11 - Rating: 5)
Mike was amazing and very professional. Talkative and even offered advice on how to upkeep our toilet to make sure it doesnt get clogged again. Was very quick and double checked to make sure everything was up and running before leaving. If I have any troubles in the future I would definitely call and specifically request Mike again! -
Review 100 (2022-05-03 - Rating: 5)
The initial inspector thought the work was bigger and more complicated than it really was. We got a discount but not enough. We are satisfied with the quality of the work but not with the price. We notified the seller when he was home to sign the change of price and he said he will talk to his supervisor. Still waiting. I consider we should sign the estimate but final price should be according to the work performed. This was overpriced by seller.. I am a regular customer!!!!!!!!! should that happen to elderly retired folks????????Be careful!!!! -
Review 101 (2023-07-17 - Rating: 5)
Yuri was exceptional and honest in fixing my parents’ water heater. He replaced the thermostat and element parts within a couple of hours. Definitely recommend! -
Review 102 (2023-10-20 - Rating: 4)
Roto rooter is a great company that will come at any time any where. Just be ready to pay 4-5 times the amount you would from a regular plumber. Definitely worth it in case of emergency -
Review 103 (2023-08-15 - Rating: 5)
Joseph, the technician, was very professional and friendly. He did an excellent job fixing an issue I created while playing handyman. Thank you Joseph and Roto-Rooter. You guys are lifesavers! -
Review 104 (2022-10-09 - Rating: 5)
The company responded immediately to our needs. We had a shower drain clogged. We contacted Roto-Rooter around 6pm. I got a call to confirm service was needed with an approximate time for service. I received another call around 7pm with the name and eta of our plumber. Upon arrival, Luis (plumber) inspected the shower drain and observed the clogged drain. He called me and gave me the quote for services ($454). I agreed to the service and he began to work. The work itself took 25-30 minutes. Luis was professional and efficient. I highly recommend Roto-Rooter. -
Review 105 (2022-03-21 - Rating: 5)
As we were moving into our condo in Miami, we realized the garbage disposal didn’t work and there was no hot water in one of the showers. Roto Rooter had someone out the next day. Andy, the technician, was very knowledgeable and professional. He found something stuck in the garbage disposal and got it running again and advised me how to flush it out and make sure it was draining properly. He found the problem with the shower but had to come back the next day after getting the part. He was right on time and called to let me know he was on the way. Fixed the shower and even went the extra mile to make sure the pressure was good throughout the condo. Explained everything well. Very nice young man and great service, and I will definitely call for any future issues! -
Review 106 (2019-12-10 - Rating: 5)
These guys were great! I had to have my shower fixed and the prior owner did shoddy construction work. Michael (ID: 5021) and Manuel (ID: 6454) persevered to make sure they could remove the existing equipment without any damage to the tiles or the rest of the bathroom. They did a great job and explained everything all the way. I would highly recommend. -
Review 107 (2023-05-08 - Rating: 5)
Michael and his team were great! They explained the problem in a clear to understand way. Provided great service and were very knowledgeable about the problems with the piping under the house. -
Review 108 (2023-08-24 - Rating: 5)
We were serviced by a gentleman named Richard. He was knowledgeable, quick, thorough, and professional! Thanks to him, an inconvenient and unfortunate situation was made better. -
Review 109 (2023-11-23 - Rating: 5)
Thank you Jordan (#9417) for doing an amazing job replacing the angle stop valve to my refrigerator. Your professionalism and attention with this issue truly saved my Thanksgiving Day!!! -
Review 110 (2023-03-18 - Rating: 5)
Tech 9417 JORDAN and CLAUDIA were AMAZING⭐⭐⭐⭐⭐ Theyre were very professional, engaging, and so helpful. My family gives them A+ service. I HIGHLY recommend Rotor Rooter. Thank you Jordan and Claudia🙂🙂🙂🙂🙂 -
Review 111 (2021-06-04 - Rating: 5)
My plumbers were amazing and so very helpful, Michael 5021 and Richard 6577, the team was dispatched in a timely manner and found our leak immediately and gave us the low down on what had to be handled and helped us make an educated decision about our repair! So friendly, helpful, professional and thorough, I could not be more pleased with my service! I highly recommend Roto Rooter for all your leak needs, especially if you want it handled in a timely manner! I called all over Miami and this is the only company who took my concerns seriously and sent a team out RIGHT AWAY! So pleased! Thank you for your amazing service!!!!!!!! -
Review 112 (2022-07-23 - Rating: 5)
Jordan from Roto Rooter was here in about an hour after I placed the call. He was fast, effective and had my toilet working in less than 10 minutes! So very happy with this experience. He was timely, professional, knowledgeable and even applied the coupon. Thank you Jordan and Roto Rooter! -
Review 113 (2023-09-08 - Rating: 5)
Technician Joey was very professional and Knowledgeable. Prompt and efficient services. Ill continue to use their services in the future if needed. No hesitation! -
Review 114 (2023-10-04 - Rating: 5)
Very thorough & professional. We experienced a severe water leak & the Roto Rooter team is a one stop shot in taking care of the dry out & mold remediation. -
Review 115 (2024-08-31 - Rating: 5)
Plumbers arrived in a timely manner and immediately assessed the area. Both plumbers were knowledgeable and professional. Joey was very patient and answered all my questions. I recommend this company. -
Review 116 (2021-03-14 - Rating: 5)
I called Roto-Rooter for an emergency plumbing issue and Andy and Angel were at my doorstep in about an hours time. They were very knowledgeable and professional and both identified and fixed the issue in a very short amount of time. Would highly recommend and definitely use their service again. -
Review 117 (2022-04-22 - Rating: 5)
My repairman, Richard was very knowledgeable in assessing our issue and then got right to work in fixing the problem, completed and fixed my issue. It was late at night and he in no way made us feel like he was rushing to get home. He was very professional and was very kind and polite not only to me but to my family. I was so pleased that I will now request him anytime I need a plumber. Its because of Richard that I will be using Roto Rooter in the future! Thank you again Richard!! -
Review 118 (2021-10-29 - Rating: 5)
Brandon was on time, very professional, and extremely well versed in the repairs that were needing done in my home. I will definitely call him again if I have any type of plumbing issue. You may pay a little more, but you get prompt, professional and excellent service! -
Review 119 (2022-05-11 - Rating: 5)
Luis (#0675) was excellent! Very professional and kind. Offered to come back in multiple trips to make sure I could research and confirm I was ready to have him do the suggested repairs. Would definitely recommend! -
Review 120 (2022-08-27 - Rating: 5)
I scheduled an appointment online but they were unable to come on my first appt. Even though they were not able to come until the next day, customer service called me with status updates. Every representative that I spoke to was very polite. The plumber that came to my home was very professional and honest. He solved my problem and for that I am thankful. -
Review 121 (2019-09-11 - Rating: 5)
Hector, tech 1911, was an amazing service provider. He came out practically in the middle of the night and was extremely patient and answered all of our questions without hesitation. The service was done quickly and professionally and I couldn’t be happier with choosing Roto-Rooter services. Absolutely zero complaints! -
Review 122 (2021-03-03 - Rating: 5)
Hector #1911Hector showed up and was clean, courteous, quick, neat and extremely professional. He moved like a true professional and went right to work not wasting time or energy. He clearly answered all my questions and I fully understood everything he had to do before it was done. Hector also cleaned up his workspace and left everything around him the way he found it. If I’ve ever met anyone that meets and exceeds standards of excellence and company representation it is definitely Hector. A valuable asset indeed. -
Review 123 (2021-01-31 - Rating: 5)
Andy was great. He was very professional and a pleasure to do business with. He was thorough in his explanation of the problem and quick with the repair. I am very grateful he was able to help us out on a Saturday night to unclog two toilets in the house. Thank you. -
Review 124 (2019-05-25 - Rating: 5)
The plumber, Bryan #5274 provided great customer service and is very knowledgeable. His honest and candid opinion was appreciated. He took a video of my toilet pipe to show me the exact issue. He explained the item was under warranty and quickly went to work. Bryan made the difference! Roto-Rooter provided a free estimate with no obligation. The price was fair with the discount and the work was fast. The company sent a person out on a Saturday (Memorial Day weekend). I called just before 1100 am and the work was done by 2 pm. Very pleased! -
Review 125 (2019-05-03 - Rating: 5)
We had been having issues with our pipes clogging and a lack of hot water for a while. After researching online, I found Roto-Rooters and they seemed like the best fit for what we needed. Same day service and free estimate.Our plumber, Michael 5021, was great. He was knowledgeable and professional. Initially, we thought the job would be 2-3 hours. Instead it turned into 7 hours when we decided to switch out our 12 year old water heater. Rather than making us wait until the next day, Michael’s commitment was impressive. He stayed to finish the job even though it meant him staying until 9 PM.After my experience today, I would definitely use them (preferably Michael) again! -
Review 126 (2019-01-24 - Rating: 5)
Roberto #1097 was great. He analyzed my piping situation very quickly and explained what he could do to improve it. He helped me creat a plan and I am looking forward to hiring him to complete the job. His attitude was positive and very professional. I am very impressed! -
Review 127 (2017-12-04 - Rating: 5)
I had to use Roto-Rooter via the company I work for, to repair damage to a pipe in a customers condo. The customer service rep was very friendly and helpful and they dispatched a plumber very quickly, which was much appreciated. The plumber kept in contact with me throughout and explained the pricing in terms I could understand. He also sent photos , which I really liked. Processed payment quickly and easily. Would use them again and recommend them to others. Thank you! -
Review 128 (2023-11-09 - Rating: 5)
Jordan Tech 9417 was exceptional. He was knowledgeable and customer focus. Extremely pleased with his professionalism. -
Review 129 (2019-12-22 - Rating: 5)
Fantastic service. The technicians,Erick (5408) and Jorge (6736) were prompt and showed up during the appointed time period. Once here they were able to diagnose the issue with the kitchen sink clog and took care if it promptly. Would definitely do business with them in the future. -
Review 130 (2023-12-22 - Rating: 5)
I had a serious problem with my disposer and sink and I had an amazing service with Joseph Lee . Very professional super efficient . They are very precise and organise. I suggest to everyone ! Excellent ! -
Review 131 (2022-11-03 - Rating: 5)
Michael of Roto-Rooter did a phenomenal job from the inspection of the issue to the completion of installation. He was always available to answer any of my concerns, very informative and transparent. Michael went above and beyond to assure that his work exceed our expectations. Because of Michaelss great efforts and representation of his work, I believe in what Roto-Rooter offers as a company and would strongly recommend them to anyone in the future. -
Review 132 (2017-09-03 - Rating: 5)
Our scheduled time of service was 8:00am - 12:00pm. We were contacted before 12:00pm to advise our technician was delayed due to previous appointment. We were kept informed of his status on a timely basis and were called 30 minutes prior to his arrival to advise he was on his way. Our Service Tech Luis (#4478) was very friendly, courteous, knowledgeable and professional. He listened to our explanation of the problems, inspected them, made recommendations and informed us of the estimated repair costs. He completed the job sooner then expected, leaving all areas of repair neat and clean, detailed the work completed and informed us of the guarantee. We wouldnt hesitate to call Luis/Roto-Rooter again for help, and will be recommending them to family and friends. -
Review 133 (2019-04-05 - Rating: 5)
Hector, tech 1911, was absolutely incredible. He was super kind, helpful and understanding throughout the whole process of fixing my drainage issue and even helped fix an issue with my dishwasher. He is extremely knowledgeable, and I am grateful to him for his service. -
Review 134 (2022-07-23 - Rating: 5)
Hire Joseph from Roto rooter!!! He came to my moms condo early on a Saturday morning - smiling and ready to work, he assessed our stopped up toilet, gave us advice on how to avoid this issue in the future, and quickly worked to resolve our problem. He is a true gem. Roto Rooter was fabulous about sending someone the next day after my late night scheduling online. Great experience. -
Review 135 (2015-11-08 - Rating: 5)
I always trust Roto Rooter to keep their appointments whether its morning, evenings or weekends. Friendly service and excellent customer service. A little pricey (all plumbing is) but definitely worth it! They will explain the work been done and answer any and all questions you have. During my last service call, Ronny Rivera was my technician. Highly recommend him. -
Review 136 (2022-05-23 - Rating: 5)
Gerardo was amazing. My plumbing issue was worse than I originally thought but he both showed me the physical issue and explained to me what needed to be done so that I knew I wasn’t being taken advantage of. He stayed virtually the entire day without break until the work was done. When I had a couple questions days later he came back to my apartment to help and answer my questions! This guy is the man! -
Review 137 (2019-10-02 - Rating: 5)
Erick Andino #5408 was very helpful and attentive to our plumbing issue. He answered all of our questions and worked quickly to fix the problem. He was very professional and efficient. Would definitely recommend him/ Roto-Rooter and have him work here at our house again. He is a shining star on your team. -
Review 138 (2024-09-16 - Rating: 5)
Jordan #9417 great customer service and very knowledgeable! -
Review 139 (2020-01-10 - Rating: 5)
Awesome customer service...Professional, polite and answered all my questions and concerns.. then proceeded to repair the problem efficiently . I am a retired Military Supervisor and if he was one of my troops I would certainly ensure that he received Kudos for a job well done. The quality of his work and his attention to detail speak volumes of the service your company prides Itself on ..I hope I don’t have any future plumbing problems but in the event that I do I would not hesitate to use your company based on this experience.His name is Jose ..employee # is 2535 ..RespectfullyMaureen -
Review 140 (2019-10-25 - Rating: 5)
Luis tech #0675 was SO good! Very patient and polite - he was very knowledgeable and gave excellent service. He made sure before he left that our issue was resolved!I would request him to come work at our unit!Thanks Luis!Seide Residence -
Review 141 (2019-01-04 - Rating: 5)
I called Roto-Rooter to help me with a faulty pipe in our office and they were able to accommodate our busy schedule. Our tech, Hector (tech #1911) was very helpful and knowledgeable. He ensured we understood what was the problem and was very diligent in resolving it. I would definitely recommend them and use them in the future. -
Review 142 (2023-02-03 - Rating: 5)
Michael 0521Michael was amazing. Michael was great at customer service. Walked me thru the repairs needed and also helped me understand the next steps if the backup reoccurs in the future. Michael is super pleasant to work with. -
Review 143 (2023-08-12 - Rating: 5)
Saturday morning had to rush for a plumber.Mr. Olzabal came to my townhouse to fix plumbing issue with kitchen sink and master bathroom!Excellent work! Clean and professional! Appreciate the quick response and work! Solved my problems! -
Review 144 (2019-01-22 - Rating: 5)
Best service ever! They arrived within an hour of us calling them. Ernesto 1719 our technician was very friendly and went out of his way to explain everything to us and stayed a very long time to ensure the job was completed perfectly. He cleaned everything up spotless and made sure our issue was completely resolved. Very professional. Highly recommend this company! -
Review 145 (2019-05-18 - Rating: 5)
On May 15, 2019 we encountered great difficulty in clearing drains at one of the Air B & B properties. We contacted Roto-Rooter and Fabian # 2689 arrived 45 minutes later. Very professional and courteous. He assessed the situation and decided on a method to attack the clog. The initial attempt failed and a backup method was quickly identified and utilized. He came completely prepared with a contingency plan, It was successful. He worked non-stop under pretty warm conditions here in South Florida. I am extremely pleased with the service provided. It was very important that the repairs be completed in a timely manner. We had guests arriving for a stay early the next day. I absolutely recommend the service and place Roto-Rooter first on my list of providers, if I ever require this sort of service again. Thanks for a low stress repair. JD -
Review 146 (2021-05-17 - Rating: 5)
We always call RotoRooter whenever we have Plumbing issue. They are very responsive and their team is always very knowledgeable and professional. We were helped by Trevon (2904) and Jean (1476). Both were absolutely amazing. They fixed our problem and explained what the root cause was. These guys were fantastic! -
Review 147 (2019-06-26 - Rating: 5)
Great Service! Ronny Rivera, tech#2437, was very helpful and answered all the questions I had. He performed a video inspection on my cast iron pipes, and then explained all the damages I saw on the video feed. I highly recommend using Roto-Rooter, I wish I wouldve known about them sooner. Make sure to ask for Ronny! -
Review 148 (2024-11-20 - Rating: 5)
Felt comfortable with his personality and knowledge of our needs to resolve the plumbing issue. Well representing the company -
Review 149 (2019-02-16 - Rating: 5)
Excellent service from Roto-Rooter. We had huge problem with the main sewage pipe, their team came and fixed it in no time. Very courteous and professional staff. They cleaned after they were done and gave us some good advice for the future. Definitely a 5 star team and Company. Special thanks to Aaron 2394 and Hugo 3570! 👍🏼 -
Review 150 (2019-04-01 - Rating: 5)
Technician #2609, Rohan Taylor Was Excellent! Quick to arrive, Professional in assessing and fixing our plumbing problem! Pleasant, Friendly, and Courteous customer service. Equally careful to offer follow up instructions should the problem arise again. I would recommend him to anybody and would recommend him to come to fix any problems we may have in the future! Thank him again for us!! -
Review 151 (2021-05-25 - Rating: 5)
Héctor 1911 was very responsive, honest, polite, and professional. He did an excellent job fixing some leaking fixtures and I would recommend him and the team at Roto Rooter to anyone! Thank you! -
Review 152 (2021-02-17 - Rating: 5)
We had to have our main lines cleaned out with a high pressure water snake.Roberto was our technician and he was punctual, professional, and very he took the time to explain what needed to be done. I would use this company again solely based on Roberto Customer Service. -
Review 153 (2022-06-24 - Rating: 5)
These guys are a little bit on a pricey side, but very punctual and very professional and reliable. If you have an emergency which can’t wait they are your best bet. Again, they are not cheap, but if you waste your time on calling other places and waiting forever for them to come fix your problem, you will not mind paying their price. I highly recommend. -
Review 154 (2021-09-04 - Rating: 5)
Great job by Roto-Rooter installing my new water heater. Keith was very professional and pleasant to deal with. The installation went smoothly but it turned out we needed an electrician to rewire everything and Roto-Rooter referred one to me and the job got done the same day. It’s great to have hot water again. Thanks again. -
Review 155 (2024-02-25 - Rating: 5)
Luis was very professional, knowledgeable and friendly. He was very helpful and explained the procedures and the new equipment. He solved the issues and confirmed that I was satisfied with the results. -
Review 156 (2020-06-28 - Rating: 4)
Initial experience experience was good. Our Tech George was easy to work with and informative. He was helpful and got the job done quickly. He communicated with us that their would be a camera guy coming within 24 hours to follow up to check and give an all clear of pipes/drain. Thouroughness means a lot. Thanks George Tech#3098 -
Review 157 (2023-08-02 - Rating: 5)
I had a serious plumbing situation at home.I made the call, Odillio arrived just on time. The problem was taken soon after. I would definitely recommend him . Thanks again! -
Review 158 (2021-12-11 - Rating: 5)
Our technician Michael 8249 was great! Arrived early and was very accommodating. Helped clear our kitchen sink blockage very quickly! Would definitely use Roto Rooter again! -
Review 159 (2023-03-17 - Rating: 4)
Jordan was great! He was very professional and figured out what was the issue in 5 mins. I would use Roto Rooter again! Definitely recommend. -
Review 160 (2023-11-13 - Rating: 5)
Always happy with the services provided. Hector was patient and explained the issue to me clearly. Very surprised at how fast he arrived & solved the issue. -
Review 161 (2021-10-14 - Rating: 5)
Mike came today. He was easy to talk to. He explained to me all he was going to do. He gave me a very high price. We negotiated. He cleaned up and checked to make sure there were no leaks. He gave tips on how to prevent clogging. He gave me a gallon of preventive pipe shield.And hour after Mike left, Gregory came. Told him the work was all done. He was the field supervisor and came to check the work. Glad to give review here. Could not get on google. Also did FB.Who goes out to make sure the work is done right? I told him the company is pricey but you are worth it. You went far and beyond. It is the greatest experience I have had on repairs even when they did a good job. Thanks. -
Review 162 (2023-07-29 - Rating: 5)
Dan the plumber man came when I needed him in the last minute to change a broken pipe. He was able to easily brake through the concrete and change the piece. 5 stars. THANK YOU -
Review 163 (2024-11-29 - Rating: 5)
Richard 6577 was my technician and he was very good .. best company -
Review 164 (2019-11-08 - Rating: 5)
The company saved us when our toilet and shower started backing up. Took my call at 5am and had a tech out immediately. Roberto (1097) was super kind and explained everything and got the job done! Awesome. -
Review 165 (2023-01-25 - Rating: 5)
I have had three Roto Rooter plumbers in my apartment at Bayview Palms over the last couple of weeks. This building is a literal catastrophe!All of my visits from Roto Rooter were professional, friendly and done in a timely manner. A welcome change from my building management and “handy” man.Thanks for getting it gone guys. -
Review 166 (2017-01-09 - Rating: 5)
My technician, Rudy, did a great job. He was thorough, listened well and gave me options on how to solve the issues at hand. He was also very personable and worked quickly. I was a great overall experience. -
Review 167 (2015-05-28 - Rating: 5)
Fast response, fair prices, very nice technician (Aaron S, 2394). Would definitely have him come back! Hopefully wont need to, but theres a six-month guarantee, so the company clearly stands behind its work. Excellent experience. -
Review 168 (2023-03-31 - Rating: 5)
Joseph L was amazing!! I would definitely call on Roto-Rooter to get his service again, should I ever need it. So polite, so professional, and so clean! -
Review 169 (2023-01-27 - Rating: 5)
I recommend this company, they’re the best in the industry. They offer services any days, even during the holidays. My technician was German, he was on time and very helpful. I highly recommend him for services, very professional and polite! -
Review 170 (2022-08-27 - Rating: 5)
Although I found the labor itself to be expensive, just the professional manner, good customer service and quality goes a long way. My first time I use Roto-Rooter. And might use them again in the future for other plumbing related repairs around my home. -
Review 171 (2021-05-05 - Rating: 5)
Erick A. #5408 and Christopher E. #4978 installed my new water heater. Not only were they professional, but very knowledgeable (especially Erick)... took time to answer all my concerns. Fast, smart, and quality work... would highly recommend! -
Review 172 (2022-10-02 - Rating: 5)
Jordan was extremely polite and efficient. He didn’t want to leave until he was sure the pipes where no longer clogged. I liked that. Sometimes, the workers just want to fix the problem, leave too quickly and something else goes wrong. He explained the process to me of what needs to be done and took his time. I would give him 10 stars if I could. -
Review 173 (2023-11-07 - Rating: 5)
Hector was very professional and patient.He took the time to explain the work done. He is an asset to your company. -
Review 174 (2019-01-25 - Rating: 5)
Renne (1502) was super professional and worked hard to make sure all the pipes were super jetted. He also gave us amazing feedback about things that were overlooked during the house inspection and suggestions on how to start the repairs. We are very thankful for the time he took in doing his work and how thorough he was. -
Review 175 (2021-02-12 - Rating: 5)
Jorge 6736 did great work and worked very hard to help us resolve the issue we had. He seems very trust worthy. Jean Vincent field supervisor was also pleasant to work with -
Review 176 (2020-05-07 - Rating: 5)
Luis 675To whom it may concern,I’d just like to say what an incredible nice and more importantly professional guy Luis is. Both of my toilets were backed up into my bathtubs. Right away Luis showed up promptly and made me feel safe by wearing his defined roto rooter mask. He advised me of the price which I thought was steep but after talking with him and agreeing to the price he went right to work. He was very detailed in explaining what he was doing and most importantly extremely clean. After he was done I felt good about spending the money and knew the job was done right. Thank you to Luis -
Review 177 (2020-11-28 - Rating: 5)
Andy #6425 and Rudy #5434 were AMAZING! They really helped out a lot and were very professional. They really made it easy for me as this was my first time ever dealing with a plumbing service. I would recommend them to my family and friends! Thank you both so much for your service and help! -
Review 178 (2021-08-02 - Rating: 5)
Luis (675) and Ace (7897) were the two plumber that were sent to my home. After explaining my plumbing issue they explained in detail what had to be done to correct the problem. Prior to starting the work I was given a actual cost for the job. The plumbers were very professional, courteous and neat placing everything back as it was found. Definitely I will recommend Roto-Rooter and call them again for any future plumbing issues. -
Review 179 (2023-03-02 - Rating: 5)
Jordan came out to look at my grandmas clogged sink. He was very professional, courteous and didnt make us feel rushed to make any decisions! I highly recommend working with Jordan!!