Roto-Rooter Plumbing & Water Cleanup

Located in Meriden, Connecticut

Address: 5 Colony St LL2, Meriden, CT 06451, United States

Phone: +1 203-235-1650

Rating: 4.8

Services

On-site services
Repair services
LGBTQ+ friendly
Appointment required
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2025-01-03 - Rating: 5)
Andy did fantastic work—he was thoughtful, creative, and very knowledgeable. We’ve got an old house, and he was outstanding at thinking through the challenges and resolving them effectively. Excellent work!

Review 2 (2024-11-30 - Rating: 5)
Andy Fernandez was fantastic. He was professional, knowledgeable and very helpful. He explained everything he was doing and gave us all of our options. He deserves more than 5 stars and if I need Roto-Rooters service again I will ask for him.

Review 3 (2024-08-27 - Rating: 5)
Andy was amazing. We had a tough clog and he worked very hard to get it resolved. He was transparent with everything he was doing. I appreciate his concern and dedication. I highly recommend Andy Fernandez.

Review 4 (2024-07-28 - Rating: 5)
Shawn and Andy are awesome. Came on time and gave me quotes on additional work that I needed. They explained the problem and gave me solutions to avoid in the future. I will be requesting them back for any work needed.Fun, happy and respectful members of your company

Review 5 (2024-08-20 - Rating: 5)
Living without a sink is the worst ! So happy when I scheduled the appointment thinking , another day …. We got a call from Andy saying he could get to us tonight !! The experience was friendly , informative, professional and super quick …. Love having my kitchen back

Review 6 (2024-08-06 - Rating: 5)
These guys are hands down the best plumbers I’ve had the experience working with. They’re kind, understanding, and give it to you strait and don’t mess around and try to upcharge you. Highly recommend I’ve had them do work on my house and business.

Review 7 (2024-07-27 - Rating: 5)
Bernie came to work in our bathroom. He did a wonderful job!! He was professional and personable. He knew exactly what each problem was and how to fix it!! Whatever you are paying him - it is not enough!! You have a real gem in Bernie!!

Review 8 (2024-06-06 - Rating: 5)
Andy was very professional and explained everything in detail. He kept me in the loop throughout the entire process. The best part was he showed up at my door within 20 minutes of me calling for services! Awesome, I highly recommend!

Review 9 (2024-07-02 - Rating: 5)
Technician Andy Fernandez introduced himself at my front door. I directed him to the problem area in my home, he advised me of the potential ways of repairing the issue, he provided various cost differences and after agreement from me, went to work and completed the job just like he promised. I find this young man to be professional, caring & dedicated to his profession. A true gentleman who is concerned that his clients are happy with the work done. I will always request this technician to come back and take care of my house. Andy is a gem.

Review 10 (2024-07-21 - Rating: 5)
Came to my home quickly and communicated through the whole process. Andy Fernandez was very cognizant of my pets and took care to make sure the door was kept closed as the techs came in and out. Little things like that are always appreciated.

Review 11 (2024-12-26 - Rating: 5)
Andy did a great job and was very clean and considerate of our home.

Review 12 (2024-09-26 - Rating: 5)
Andy from Roto Rooter showed up quickly to fix the backup in my tub. He was thorough, cleaned up afterwards, and patiently explained the problem to me.

Review 13 (2024-06-02 - Rating: 5)
Pipe clog flooded my basement and they were excellent, the guy was super nice. Came on very short notice! Kept us updated through the whole process and every step of what he was doing. Fixed the problem and was in and out very quickly all things considered. Highly recommend them for any plumbing jobs!

Review 14 (2024-07-31 - Rating: 5)
I am so sorry as I just found this link, I dont remember my guys name, but he was kind, clean helpful, knowledgeable, took care of my issue with ease and grace. this is an employee you should hang onto.... He is an asset to your organization.

Review 15 (2024-07-21 - Rating: 5)
Plumbers can quickly and resolved our clogged pipes and informed us of what to do to avoid the problem in future. Definitely will use them again if needed.

Review 16 (2024-06-29 - Rating: 5)
Andy was very friendly and helpful. 😀He came to our home quickly and resolved the problem efficiently. We would definitely recommend him for any future service needs.

Review 17 (2024-07-28 - Rating: 5)
Both services men where very pleasant and friendly came in did work and cleaned up after they were done would use roto=rooter anytime nice company to deal with

Review 18 (2024-11-11 - Rating: 5)
The team was so helpful and took care of our little disaster quickly and thoroughly. Would definitely call them again.

Review 19 (2024-05-22 - Rating: 5)
Wow! Andy went above and beyond. Worked really hard and had a very positive attitude on a tough job. Did a great job explaining the plumbing issues and what solutions were available. Great experience and results.

Review 20 (2024-08-28 - Rating: 5)
Andy was great explained the issue we were having clearly and efficiently. He also cleaned up the working area after he was done with the work

Review 21 (2024-09-29 - Rating: 5)
Roto Rooter did a great job with my clogged drains. Fast, efficient, effective.

Review 22 (2024-03-24 - Rating: 5)
Very responsible, respectful, thorough.They showed up immediately on a Friday afternoon, explained everything they were doing and performed above and beyond. JC, who cleared the clog in main sewer, and Carlos and his team who did “water mitigation “ were excellent, kind, reassuring, patient and did an outstanding job. They had a very tough job cleaning and disinfecting a horrible overflow of sewage in bathroom, bedroom, foyer, staircase and garage. I’m so glad we called Roto-Rooter and I’m so grateful they sent such excellent representatives to help us. I meant to give them 5 stars!

Review 23 (2024-05-23 - Rating: 5)
Andy was very quick and very thorough with unclogging the toilet, the window of service was between 10-2 and he got here for 11, he even disinfected the floor after he unclogged the toilet and made sure to test the toilet multiple times! 10/10 reccomend Andy from ROTO ROOTER

Review 24 (2023-09-03 - Rating: 5)
My experience with Mike was absolute delight. He has a very positive attitude and a “can do” demeanor. He fixed our clog and replaced a part underneath the sink that needed replacing. When he went to close the cabinet door after his clean up, the top hinge came undone on the door. He took the time to fix my door. He did above and beyond. I hope he gets a raise for his excellent customer service! He is an asset to your company. If I have any other plumbing problems I will be asking for Mike. #904 Thank you. Sincerely, Donna Castro

Review 25 (2023-08-13 - Rating: 5)
Mike is a super nice guy and was just the best at helping me out during a rough time. Full house clog got me all riled up but he quickly calmed me down. He knew exactly what to do and had it fixed within an hour. All of this on a Sunday! So glad I went with them.

Review 26 (2023-10-14 - Rating: 5)
Franklin was great! Helped us come to a decision quickly on what we should do. Very honest. Very pleasant and hardworking. I would highly recommend Roto-Rooter to anyone in need.

Review 27 (2023-09-10 - Rating: 5)
Mike was very professional, knowledgeable and friendly. He showed up right on time and completed the job quickly with little disruption to my day. He thoroughly explained everything to me (as far as what was happening to cause the drain to clog and what and why the service needed to be done), as well as showed me what he was doing, step by step. He told me how to continue to maintain everything to help prevent further issues and he thoroughly answered all of my questions.Initially. I had called other places that stated they handled urgent situations right away, however, wanted to schedule my appointment 4 days later. I contacted Roto Rooter and had someone here within about 2 hours, on a Sunday!I will definitely recommend Roto Rooter and am glad to know I have a place to call should any future issues arise.

Review 28 (2024-05-28 - Rating: 5)
Andy saved the day! He did a great job solving our problem. He was clearly experienced and thorough. Thank you. Well done.

Review 29 (2023-09-01 - Rating: 5)
I had a plumbing emergency and Roto-Rooter was the only company that answered my call. They promptly sent Dazhaun over and he immediately diagnosed the problem and gave me a quote for the repair. He worked quickly and did an awesome job fixing my issue. Definitely recommend for good emergency service.

Review 30 (2023-08-14 - Rating: 4)
I had a great experience with Roto Rooter. I had a leaky pipe on the weekend, they were able to give me an appointment first thing on Monday, were on time, the technician was pleasant and knowledgeable. This company is great when youre in a bind. Just wish the standard pricing was a little lower.

Review 31 (2023-02-04 - Rating: 5)
John was so friendly and professional. He didn’t just come to our house with the intention to fix it and leave. He really felt passionately about helping us to avoid the problem ever happening again! Would highly recommend this company - John in particular! I also really appreciated not having to wait several days to make an appointment. They were at my house within a few hours even on a Saturday!

Review 32 (2023-01-23 - Rating: 5)
Today we had an overflow issue in our basement. After another company canceled we called Roto Rooter and they sent Franklin out within 90 minutes, Franklin was amazing, very professional and straight forward with what he could do and set expectations on the future and what work may need to be done.. Franklin also called in a colleague, Scott who used his camera to check the full line and let us know what we needed to do next. We will be using them again to fully repair the issue. Though the news wasn’t great, they were both honest and upfront with cost and issues ahead of us. Can’t thank them enough for the quick response and great service. We would definitely recommend them highly to anyone who needs plumbing issues handled.. 10/10⭐️

Review 33 (2023-02-15 - Rating: 5)
Dave was very prompt in arriving. He was very pleasant and accommodating, and I felt confidence in his professionalism and expertise. He took out the burned-out water heater expeditiously and removed it from the premises, after installing the new one and also replacing my leaking kitchen faucet. He cleaned up any debris and even put the items that he had to take out from under the sink neatly back in place. I’m very grateful to have this job done so quickly and carefully :-)

Review 34 (2023-12-09 - Rating: 5)
The technician was on time and immediately diagnosed the issue pertaining to a clogged washing machine drain. He also was able to reccomend a solution for another issue regarding rerouting water pipes in the basement. Roto-Rooter was also the only ones who returned my call after desperately reaching out to several other local businesses. I will always keep RR in mind for future service calls.

Review 35 (2024-05-30 - Rating: 5)
Excellent service and very knowledgeable. IHad Andy F definitely hire them and ask for him. Great Job Andy !!!

Review 36 (2023-09-10 - Rating: 5)
Amazing job dealing with Roto Rooter. They are fast and efficient and really help make the process so much easier. Each employee explains every step when dealing with insurance claims. Highly recommended!

Review 37 (2024-08-09 - Rating: 5)
The roto rooter rep(Andy) did a great job. Great guy.

Review 38 (2024-05-24 - Rating: 5)
Absolutely the best results and great person to work with. The problem was around for a long time and had a plumber try to fix it but Alex was the one to figure it out.

Review 39 (2022-08-12 - Rating: 5)
The service they provided was fast, friendly and priced well. I would definitely give them a call if ran into any emergency water issues in the future. The service man tgat fixed our issue was so nice and very polite. He was totally on it when it came to solving the issue and informed on how to properly use certain bathrooms due to our newly installed filtration system. Super important to know and was very appreciative he let me know. 10 out of 10 definitely!

Review 40 (2023-09-08 - Rating: 5)
I was especially pleased with the efficient scheduling coordinator and Jon Everett himself - so thorough, giving me an education while he worked, knowledgeable, and very tidy (dealing w some messy content ;-(. He was friendly and I won’t hesitate to recommend to friends and family alike!

Review 41 (2023-09-13 - Rating: 5)
Daniel did a great job rerunning our drain line to a new vanity. The work required cutting the old, glued pipe, adding a new trap and connecting it to the sink. Work was done quickly and with high quality. Really happy with the result.

Review 42 (2023-09-02 - Rating: 5)
I have used Roto-Rooter Bridgeport in the past. I could not ask for better service. They dont care that my house is old, and requires more maintenance. They sent an expert that was completely professional. He was polite and explained everything in detail of wgat was being done, and needed to be done in the near future. I couldn’t ask for better service. They have the highest recommendations in my book.

Review 43 (2021-07-01 - Rating: 5)
Franklin (service #2801) was very professional and knowledgeable. He took the time to explain the situation to us and made sure that things were resolved before he left for the evening. We appreciated how thorough he was considering he was held up on another call from earlier in the evening, and stayed until the job was done! We highly recommended his services.

Review 44 (2023-05-01 - Rating: 5)
I called Friday with a leak with one of my pipes in my basement. He asked a few questions and made my appointment for Monday 9 - 9:30. I’m so happy to say he was on time and fixed our pipe quickly.Thank you David Olson for you quick response.

Review 45 (2023-04-28 - Rating: 5)
Tech showed up on time; reviewed problem; gave me an estimate; and did the job. They updated me as to the time of arrival as well. Very professional and pleasant from the scheduler to the tech. Great job. Will definitely call them again if needed!

Review 46 (2023-02-21 - Rating: 5)
This was our first time using roto rooter. We had a cracked pipe and they arrived on time, gave an estimate. The works was done well and quickly and the final cost was as estimated. We would use them again, very courteous and professional.

Review 47 (2022-10-19 - Rating: 5)
I am so very impressed with Roto-Rooter! I have never had to deal with a water issue flood before and was in a total panic. Franklin came out this morning and made me feel seen. He was so caring and took the time to explain everything to me. He then had his partner reach out to me to see what could be done about cleaning the mess that was left from the flood. Thank you for employing respectful and compassionate employees to help deal with the stresses that came along with home owning. Roto-Rooter is going on my fridge for any future plumbing issues and I will recommend this company to my friends and family! Thank you again!

Review 48 (2024-05-31 - Rating: 5)
Andy F. was super helpful, personable, and worked so hard to help us out! Highly recommend him and his team!

Review 49 (2021-09-07 - Rating: 5)
We had Jon help us with our plumbing issue today and he was great! He was so nice & personable, helped me understand what the issue was, and he was thorough with the repair. A true professional!My husband and I are so happy with his job well done.

Review 50 (2024-12-06 - Rating: 5)
Andy was amazing. He explained everything, from the repair down to the pricing. He was kind and was forthcoming with information on future repairs. Would highly recommend Andy at Roto-Rooter for plumbing needs.

Review 51 (2021-10-23 - Rating: 5)
Mike from water cleanup came to my house before the scheduled time. He was professional, honest and showed me where the pipe was backed up. He also explained everything to me providing analogies as well to help me understand. He was polite and worked outside first while I finished a zoom call for work. He was awesome and I would recommend roto-rooter again just because of Mike working with my situation which may be a city issue and for telling me how to handle it.

Review 52 (2021-07-21 - Rating: 5)
This was by far one of the best experiences We’ve had with a service company. The service was impeccable beginning with Neil then Alex. When it came time to get the problem fixed Raymond and Jose were unbelievably so professional. They worked very hard and at the same time very neatly. They had a lot of care for our home. The job took two days, Dave also showed up the first day and gave them a hand for a little while. Because of the work that Raymond and Jose did I will be recommending Roto Rooter to all my family and friends going forward. These Men Were incredible and We greatly appreciate them. Thank you again, Vic Muniz.

Review 53 (2023-09-24 - Rating: 5)
Prompt service, and quick diagnosis & replacement of old water heater & connections up to code. Dazhaun was very professional and kept us informed during the service. Hot water unit replaced & we had hot water restored within 3 hrs.

Review 54 (2024-05-05 - Rating: 5)
Came within an hour from my call. Solved my problem, reasonable price! Franklin was very professional! Highly recommend!

Review 55 (2023-08-18 - Rating: 5)
Deshawn came out, inspected the issue, and gave us options. Once we decided, it worked hard, keeping us advised of any new problems or issues. Before the day was out. We had a new, working hot water heater! Not bad for an emergency call! Thank you!

Review 56 (2022-10-10 - Rating: 5)
Franklin was very professional and helpful in me understanding the circumstances of a main drain issue. He called in Manny to assist with the camera to further diagnose. Very nice and clear in my options moving forward. Would highly recommend!

Review 57 (2023-09-06 - Rating: 5)
Dazhaun did a fabulous job!! Response time was within an hour of calling for a basement water leak. He was friendly, courteous, professional, and completed the repairs in less than an hour!! Thank you for everything!! 😊

Review 58 (2022-05-24 - Rating: 5)
The plumbing tech that came was an absolute joy to work with. He explained what was wrong and how he was going to attempt to fix it. He did his job, cleaned up and was professional the ENTIRE time. It was a little pricey but came with a 6 month warranty. I am very satisfied

Review 59 (2023-08-18 - Rating: 5)
Daniel was very professional. He uninstalled our old electric hot water heater, picked up a new unit and installed it same day. Very happy with the service.

Review 60 (2024-08-02 - Rating: 5)
Took great care with our home and patiently explained the process and prevention tips.

Review 61 (2021-05-27 - Rating: 5)
The technicians were personable and professional. They walked me through everything they needed to do before they began. It was a big job and a lot of manual labor involved but the techs did it with a great attitude. They had us back in service in no time at all. Im very happy I called Roto-Rooter

Review 62 (2019-09-24 - Rating: 5)
Marlon (2176) did an amazing job fixing our new water heater. We had it installed two weeks ago and it was not heating the water. Marlon took the time to inspect the whole unit, took pieces apart and found the problem. He was here for over two hours, extremely pleasant and friendly. I am very happy that he was able to fix this problem and that he arrived at a time that worked for me. I highly recommend Marlon and would gladly use him again.

Review 63 (2021-07-24 - Rating: 5)
My service tech was Franklin. From the moment he arrived he was masked, introduced himself and communicated with me during the entire process. He was very knowledgeable and explained everything clearly and concisely. He let me know the short term fix vs the long term solution. I would give Franklin a shout out as an exemplary example of excellence customer service!!!

Review 64 (2019-08-01 - Rating: 5)
The plumber that came to our house was named Mike. He was extremely nice from the very start. He introduced himself and asked me for some background on our unfortunate situation. I walked him through the house and explained everything and he listened to every word. He displayed great confidence that he could fix our problem. I asked him I could watch him work, and he was more than happy to have me hovering around. We made very polite small talk as he worked and we got to know each other a bit. He fixed our clog in less than two minutes, extremely cleanly, and very efficiently. I should also mentioned that I called around 730pm and he was at the house before 830. Mike is a great asset to Roto-Rooter and I would encourage anyone to use this service if they have an emergency situation like we did. Thanks Mike!

Review 65 (2021-07-31 - Rating: 5)
Franklin was fantastic! Showed up at designated time and fixed kitchen drain in about an hour. Extremely friendly and helpful! I would definitely ask for him again if I needed any more work done.

Review 66 (2020-02-01 - Rating: 5)
Marlon # 2176 came out today to fix my running toilet. He was one of the nicest people I’ve met. Very informative and professional. I was interested in how to fix it and he was happy to explain what he was doing. Thank you so much for your help! Roto rooter definitely gets 5 stars from me. If I could give more I would!

Review 67 (2023-04-23 - Rating: 5)
Ron was excellent. He was professional, explained each step of the job (and my 7,000 questions), and truly went above and beyond. He represents RotoRooter very well.

Review 68 (2020-03-03 - Rating: 4)
After going downstairs to retrieve a load of laundry and realizing I had a small sewage back up, I called Roto-Rooter for help. It was about 8:45 AM and they told me they could have someone there by 11. Then they called me back and told me they could have someone there by noon. It didn’t matter much because I had the day off and I was going to be there all day anyway. At about 12:15 PM, Mike, the service tech, showed up and got to work. He was very good about keeping me informed about everything he was doing at all times. That was appreciated. Being in the trades myself, he never once talked down to me. Maybe because he knew that I knew what I was doing as well. LOL. He was quick to locate the problem with my help and was able to get rid of the blockage and get me right again. Mike was absolutely fantastic. He was very neat and did not make a mess. My only complaint with the whole ordeal is the price. It is always so much money to get them out here and do their thing. I realize that they have to make a living and it costs money for the employee, the van, insurance, equipment, fuel... and so on. Other than it being a $600 day by the time I was done, I was very pleased with how everything turned out.

Review 69 (2019-07-15 - Rating: 5)
Wow, was this a great experience! I had service almost immediately and my problem was solved. Carl, I believe, was our service expert and he was terrific! He was pleasant, very professional, extremely experienced and determined to solve the problem. He also offered some excellent suggestions to keep us from getting a clog again. Roto-Rooter is so lucky to have him!

Review 70 (2022-02-24 - Rating: 5)
My curtain drain was not carrying water away from my foundation and I was getting water seepage into the lower level of my raised ranch. Anthony was able to clear a clog in the drain pipe, which turned out to be a full grown rabbit. The curtain drain had been there for 20 years with no problem, but there was no protective device over the end of the pipe. Anthony told me what I should buy. I was delighted with the service from Roto Rooter. And Anthony is one of the nicest people I’ve ever done business with.

Review 71 (2020-10-17 - Rating: 5)
The service man that came out, Franklin Trujillo was great. He was extremely helpful and very professional. He did an excellent job, and completed the job (that could have been very messy) with minimal mess at most. I highly recommend him.

Review 72 (2021-06-16 - Rating: 5)
Orlando from RotoRooter arrived on time and was courteous and thorough in explaining then fixing the issue with pure professionalism. He was also careful to protect and clean all areas in the vicinity of the repair. Alex, followed up with detailed camera inspection and helpful maintenance suggestions. Problem solved without any hassle.

Review 73 (2023-04-24 - Rating: 5)
While snaking my water main and fixing a toilet was a most unexpected expense,I want to recognize David Olson and Scott Booth for their knowledge, professionalism and expert advice. They are both fine representatives of your company!

Review 74 (2024-05-29 - Rating: 5)
Andy was great! Very informative and cleaned up really nicely. I highly recommend Roto Rooter and Andy.

Review 75 (2021-09-21 - Rating: 5)
Main drain clogged, I was very worried we may need to cut up the driveway to access the waste inlet to the septic tank. Jon was great! Very professional, explained clearly what he was going to do and provided the price up front before starting. Thoroughly cleaned up before leaving. 100% satisfied and highly recommend.

Review 76 (2022-06-05 - Rating: 5)
I would give Roto-Rooter 1,000 stars if I could. We just moved into a house and found there are plumbing issues that had not been disclosed to us previous to buying. Roto-Rooter’s response time has been phenomenal (even on a holiday!), their diagnoses and solutions to the problems were explained to us thoroughly and fixed promptly. They are even helping us in navigating home insurance proceedings. The folks working in my home are very friendly and considerate. I would recommend Roto Rooter to anyone.

Review 77 (2020-01-15 - Rating: 5)
Your service was unbelievable. I called expecting an appointment for tomorrow or later and you were here shortly after I called. The gentleman Orlando is awesome at his job. Very nice and professional as you can get. Thanks Roto Rooter.

Review 78 (2021-09-08 - Rating: 5)
Mike P was professional and courteous as soon as he knocked on the door! He was thorough, patient, and clear. I was frankly surprised at this high level of service for plumbing services as I’ve always heard horror stories but this was the farthest thing from it! What a class act. 100% recommend him, he provided fair solutions and it was a pleasure to have him in my home. All COVID protocols followed to the T.

Review 79 (2023-01-30 - Rating: 5)
I had to have an emergency appointment with the technician… if they didn’t get out on time, we’d have had a MUCH bigger issue! The installation was easy, no hassle, and I barely needed to be involved! Thank you for the speedy and awesome service!

Review 80 (2024-10-03 - Rating: 5)
Tech Andy was very professional, thorough and courteous. Did a great job and cleaned up after himself. Would use again if we get stopped up.

Review 81 (2020-06-05 - Rating: 5)
Orlando was prompt and quickly developed a plan which he executed perfectly. He solved the problem in the middle of the night! I admire his commitment and skill to help people he just met. He was able to clearly explain what happened and how he would correct it. I can only thank him for his heroic efforts which helped us overcome a unanticipated disaster and allowed us to relax and plan what we had to do nextThank you so much!!

Review 82 (2019-09-23 - Rating: 5)
We called Roto-Rooter on a late Sunday afternoon, and luckily were sent Terry K to handle our mess. He was at our house for HOURS but really did his best to do everything he promised from the beginning.Very pleased with his service!

Review 83 (2023-08-05 - Rating: 5)
Always impossible to get a local plumber to show up for a simple job, so they are a great go-to for the unexpected. They show up on time, professional and work fast. Expect to pay more, but they show up when they say and get the job done.

Review 84 (2023-08-27 - Rating: 5)
Mike replaced and fixed the problem in leas than one hour. He immediately got to work and fixed the problem. I would recommend Mike to anyone who has any type of plumbing problem.

Review 85 (2019-07-16 - Rating: 5)
Marlon #2176 came promptly and did the job quickly. He was very personable and told me everything he was doing. He was very clean and tidy in his work and took the old faucet with him to dispose of it. I would recommend RotoRooter and Marlon. Thank you!

Review 86 (2020-02-09 - Rating: 5)
I have a one bathroom home and unfortunately all the water was backing up into my tub from the toilet and the sinks in the house. I was hesitant to use Roto Rooter because I figured on a Sunday I’d be charged a fee to get them to come out to give an estimate like I had been quoted by other plumbers. That wasn’t the case. My technician, Cornelius, showed up shortly after I had made the appointment that same day and was amazing. He was extremely patient, professional and kind. He waited on the city to come out because he thought it might’ve been an issue with the city’s sewage line, and when we were told it wasn’t, he humped in my crawl space for hours to get the clog taken care of. I will gladly use these guys again if I have a plumbing emergency or just a plumbing issue. Great service.

Review 87 (2020-01-15 - Rating: 5)
My pipe was clogged for a week. I had 3 guys coming to the house and nobody did anything. They all gave up. Orlando came to the house and he was very positive saying that he will get the job done. He was very optimist, very nice, kind and very professional. He explained to us everything he was doing! Thank you very much ORLANDO#689, if I could give 10 stars sure I will!Betty Flores

Review 88 (2022-05-04 - Rating: 5)
Franklin did a great job clearing my clog. He took his time to make sure it was cleared and explained everything he was doing. If I ever have another issue I will definitely ask for him.!

Review 89 (2024-07-21 - Rating: 5)
We had a delightful experience working with Roto Rooter today. The technicians who showed up solved the issue we were having with our upstairs and downstairs sinks. The company stood behind their work and even sent people out to ensure they fixed our issue free of charge. Moreover, we appreciated the honest and transparent advice we received from Shaun and Andy about issues with our dishwasher. They had integrity and earned our trust and future business.

Review 90 (2021-07-16 - Rating: 5)
Orlando and team did a great job, explained what was going on and fixed a clog in the main drain. They cleaned up the mess and even help move things out of the way. I would highly recommend. They also were here in an hour when all the plumbers either didn’t call back or told me the earliest they could be there was next week. Thank you!

Review 91 (2024-06-02 - Rating: 5)
Andy was professional and kept me informed of his progress until the job was completed.

Review 92 (2024-07-25 - Rating: 5)
They were AMAZING! Super detailed, patient, organized, professional and timely. I look forward to seeing them tomorrow when they return to complete the job. Any future issues I have, Im calling Roto-Rooter!Also, the techs they sent out (Andy & Shawn) were amazing as well, Thank you guys!

Review 93 (2020-03-18 - Rating: 5)
Wow! I can’t begin to describe how pleased I was with the service. We had an overflow that soaked the first floor bathroom, into the kitchen, and a family room, then through the floor into the basement. From the first call, they had a plumber out to check the problem within an hour. When he saw what had happened, he addressed the plumbing issue but then called the mitigation rep to assess the damage. In less than 24 hours, they worked with the insurance company, had the damage removed, everything cleaned and sprayed, and now everything is drying. I had a hard time sleeping last night because of the worry, but I’ll sleep well tonight. Thanks to Terry, Fernando, Daryl, Loz, and their crew! I’m only sorry I didn’t catch everyone’s name so I could mention them too. Great work!

Review 94 (2023-04-15 - Rating: 5)
My business had a drain blockage. Roto Rooter responded quickly and professionally resolved my problem. It was not an easy task and their team figured it out. Very impressive.

Review 95 (2024-06-28 - Rating: 5)
I can’t say enough about the professionalism fast response and amazing work ethic, very happy.

Review 96 (2023-05-10 - Rating: 5)
My experience with Roto-Rooter was excellent, the plumber installed a new faucet and replaced hot and cold water on and off valves. Great job.

Review 97 (2022-06-15 - Rating: 5)
Technician was polite and respectful. He not only cleaned up his mess, but the mess that was created by the septic back up. When we thought our car had gotten out during his visit, he helped us find her…. Luckily she was in the house the entire time.

Review 98 (2023-09-16 - Rating: 5)
Dazhaun my plumber was responsive and helpful. He identified and fixed the leak quickly. I will be calling him back for more work in near future.

Review 99 (2020-10-18 - Rating: 5)
They arrived within hours of calling, Marlon was amazing at explaining the issue and the “why” as well as figuring out the cause of the issue. He took the time to ensure as new homeowners that we understood what he explained, and he was also overall a delight and so friendly.

Review 100 (2020-01-15 - Rating: 5)
I had a drain clog where water was filling up my kitchen sink and adjoining bathroom sink in my main living area. I tried everything to take care of the problem myself with no success. I made an appointment online and Roto-Rooter showed up the next day at their earliest time to take care of the problem. Orlando showed up and took one look at my kitchen and bathroom and knew instantly what the issue was. not only did he fix the problem efficiently, but he cleaned up everything as he went along. It was the easiest thing to do and he explained how to avoid the problem next time. I would strongly recommend Roto-Rooter and will continue to do so for any plumbing or water issue.

Review 101 (2019-09-23 - Rating: 5)
Excellent server. The tech came withing an hour and was completed in under an hour. He made sure that not only the drain was working properly he also made sure the garbage disposal was on correctly and working as normal with no leeks. I would recommend this to everyone

Review 102 (2021-06-17 - Rating: 5)
Franklin and Mike did a great job of getting my drain system cleared. It had a nasty clog that had built up for some unknown period of time. They deal with it quickly and efficiently, and I would recommend them to anyone needing plumbing services.

Review 103 (2024-10-22 - Rating: 5)
On time, organized and left it as clean as it was when done. Very pleased with the service

Review 104 (2019-09-03 - Rating: 5)
Called in RR to fix a slow tub & sink drain in late am and a tech was at the house by 1pm that afternoon ! The price quote was higher than I expected but that said,the tech Jon did a great & fast job diagnosing the problems and quickly fixed the issues. Jon was a total pro from start to finish and is a credit to your company !

Review 105 (2020-03-31 - Rating: 5)
This team of young men made up of Daryl, Delroy, Adonis, Jermaine and Rodney were excellent workers. They worked very well together. Given the layout of my small condo I was amazed they found space for everything and they were neat which I very much appreciated. They get nothing but high marks from me. Good job guys!

Review 106 (2021-08-23 - Rating: 5)
Called about our pipes banking up. They got Franklin out to us very quickly and he was very helpful, professional, and transparent about everything. Thorough work. Would highly recommend!

Review 107 (2021-05-07 - Rating: 5)
Franklin 2801 was very respectful and professional. We had an issue in the basement and Frank tried every possible thing he could within his means to help fix the problem. He was not happy he could not figure out the solution. He called his bosses and anyone he needed to send out more help. I truly appreciate Frank’s willingness and eagerness to help.

Review 108 (2023-05-17 - Rating: 5)
Juan you are the man. My wife and I are very happy with the service you provided. Juan was on time and very professional and was willing to explain what he was doing. We will use this services in the future. Thank you.

Review 109 (2020-01-29 - Rating: 5)
We woke up with flood on our basement, called Roto Rooter, the professional plumber came within an hour. Fixed the problem and the cleaning and disinfecting guy told us, about the claim we can use through the homeowner insurance. Stuffs we never knew, we did just that. Pretty much the best decision weve done as a homeowner

Review 110 (2019-07-11 - Rating: 5)
Timely, respectful and patient. Gentlemen Mike who came out was very thorough and explained everything. He was on the phone making calls to recommended other co-workers to come out that day to further assist with scoping a main pipe and looking into further damage. I would highly recommend their services.

Review 111 (2021-08-14 - Rating: 5)
Franklin was very professional and explain the problem in full detail and fix it within one hour or so of arriving time. I truly appreciate your services! Will recommend to anyone having last minutes issues. Thank you Franklin!!!!

Review 112 (2020-02-20 - Rating: 5)
The guys came out quickly and resolved the issues I was having with my drain. They were friendly, polite, professional and respectful of my home and were careful not to get anything dirty. I would definitely recommend Roto-Rooter!

Review 113 (2020-04-27 - Rating: 5)
They came so fast, were very professional and courteous. They explained everything i needed And why things were being done. They were very attentive to my needs and as well as my property and personal property in the basement area where the backup was. I would Recommend this business many times over!!! Job well done and very efficient!!

Review 114 (2023-01-23 - Rating: 5)
Great service, efficient, thorough, and the tech had a good attitude. They were able to send someone within a couple hours. Will use again, definitely recommend.

Review 115 (2024-06-06 - Rating: 5)
Andy is great Tec.I am happy he did wonderful job.

Review 116 (2022-05-07 - Rating: 5)
Franklin was very professional and efficient. He identified the problem quickly and fixed it right away. He was a great technician! Very lucky we got him!

Review 117 (2021-05-30 - Rating: 4)
The service tech Luis did a fantastic job. The dispatch was awful. The could not get the time right when someone would arrive and they didnt seem to care. I even had to call in at one point after not earing back from them.

Review 118 (2021-06-23 - Rating: 5)
Jon was tremendous. He was on time, personable and very knowledgeable. He clearly explained what he was doing every step of the way and had my bathroom sink and shower drains unclogged in no time. I would definitely use them again.

Review 119 (2020-01-19 - Rating: 5)
He was on time and text to let us now he was on his way. He was polite and knowledgeable about the service and product. We went with a new toilet and he was nice to drive me to the store in his van. He was done quickly afterwards.

Review 120 (2023-02-20 - Rating: 5)
Dave was very professional. He showed me what the problem was and how to prevent it from happening again. He cleaned the area after he was finished. I would recommend Roto Rooter to friends and family

Review 121 (2021-02-06 - Rating: 4)
Darley (service technician #90) serviced a clogged kitchen drain. He was very courteous and resolved the issue. He made sure to clean up around the sink before he left and explained how we can prevent clogs in the future. I hope I don’t need to use the service again, but if I do I would like Darley to come back.

Review 122 (2022-11-12 - Rating: 5)
The technician / plumber was very knowledgeable, courteous and efficient. He quickly solved all our drain issues and I will never delay in calling them again, asking for Franklin.

Review 123 (2020-10-12 - Rating: 5)
David Olson came here in a couple of hours, he explained what needed to be done and the price it would cost. He did the job promptly and safely. I will definitely call him again if I need a plumber. Thank you David

Review 124 (2024-07-12 - Rating: 5)
Andy Fernandez showed up very punctually to do the job. He was very polite and personable from the very beginning. After accurately assessing the issue with my sink, he gave me a company cost to do the repairs. He expertly and neatly completed the repairs of unclogging the deeply clogged pipe. He finished his job by giving me suggestions on how to prevent the problem from happening again. Job well done.

Review 125 (2021-07-24 - Rating: 5)
Anthony is super professional, highly recommend. 5 stars! Came during a storm to unclog a trench drain that was backed up and got it done quickly. Went above and beyond to identify the root cause and what we can do in the future to avoid it. Thank you!

Review 126 (2024-08-19 - Rating: 5)
Andy was very polite and knowledgeable. He provided great service. Knew exactly what the problem was and fixed it in a timely manner.

Review 127 (2020-01-26 - Rating: 5)
Roto-rooters plumber Marlon arrived punctually on a Sunday and did a fantastic job improvising and figuring out a solution to an seemingly impossible Laundry Water-shut off valve replacement. He had to cut into the legacy shut-off valve boxing and resolder quite a bit just to retrofit the newer style valve in -- quite a bit of custom work which he did with a smile and can-do attitude.It all worked perfectly and Im incredibly impressed.Thank you Marlon and Roto-Rooter team!

Review 128 (2021-05-08 - Rating: 5)
Franklin came after an initial technician came. Franklin was wonderful, courteous, friendly and did a thorough inspection to make sure everything was working properly. Because of him I would use this company again, but only because of him.

Review 129 (2022-02-14 - Rating: 5)
Mike was extremely professional and helpful. He explained each step of the process and what we might expect. He was efficient and clean and truly appreciate the high quality service.

Review 130 (2023-01-17 - Rating: 5)
The young man was excellent. Dazhaun 2588 was courteous and fixed the toilet plumbing . He also was thoughtful by being friendly to the dogs who then were comfortable with him in the house.

Review 131 (2020-02-14 - Rating: 5)
We have had a wonderful experience with the greater Bridgeport Roto Rooter twice. Rapid response, courteous and effective service, and clear communication. We will use them whenever we need a plumber. Highly recommended. Thanks!

Review 132 (2024-07-01 - Rating: 5)
Got home from vacation to the kitchen sink backing up Andy got here quick and had the sink draining in no time.

Review 133 (2021-05-28 - Rating: 5)
Excellent service hands down!!! Not only was the gentleman that helped me today professional but he also was very informative as well as friendly. I would 100% recommend Roto-rooter. This is the second time using Roto-rooter and they NEVER disappoint! I prefer Roto-rooter over any other service provider, they are the best!

Review 134 (2024-08-11 - Rating: 5)
Andy was very nice, quick and efficient.

Review 135 (2023-02-09 - Rating: 5)
Amazing service!! David did a great job with fixing the pipe answer all the questions I asked and was very knowledgeable will definitely use there service in the far future if needed, but hope not lol..

Review 136 (2021-08-05 - Rating: 5)
Luis, Is a professional. That asset the problem and attack the issues at hand. Very good mechanic. That know his craft, with a wonderful personality and a great smile. He is the better part of Roto Rooter Family.5 🌟 ⭐ 🌟 ⭐ 🌟 Thanks 😊

Review 137 (2023-02-06 - Rating: 5)
Excellent service. The plumber arrived when promised. He was polite, professional and most important fixed the leak and even cleaned up when done.

Review 138 (2020-10-22 - Rating: 5)
Thomas was professional and courteous. Repairing the kitchen sink drain turned out to be a bigger job than expected, and took nearly all day. The job was done well and the price was true to the original quote.

Review 139 (2021-08-17 - Rating: 5)
John is experienced, knowledgeable and professional in his work. It was a challenge to diagnose the pipe/clog problem but he was able to solve it from his knowledge and experience. It took time to locate the source of the issue, but he found it and was able to fix. Thank you!

Review 140 (2019-08-03 - Rating: 5)
Great job. Cleared the block effectively. Service Tech explained everything he did as he went along, Neat and clean job. Scheduled follow-up at a convenient time for us. Would definitely recommend them.

Review 141 (2020-03-03 - Rating: 5)
Roto-Rooter should be proud with your plumber Thomas Harrod III. Thomas was very helpful, professional and polite. He has the job done within the time estimated. It wasnt an easy task at all with the angle of the rusted pipe and the lack of space to work with a saw to remove it. Good Job!

Review 142 (2021-10-23 - Rating: 5)
Joe showed up incredibly fast to assist with an emergency drain clog. He was professional and knowledgeable on the situation. He explained everything that he was going to do, and how to prevent this from happening in the future. If I need rotorouter again, I will be asking for Joe directly.

Review 143 (2022-02-14 - Rating: 5)
We had a clogged underground drain from our roof gutters. Found stone & dirt in system. Carlos really helped the best he could with camera system and water-jet snake that he had. Can’t say enough about his professionalism and willingness to help

Review 144 (2020-04-28 - Rating: 5)
Fernando was incredibly helpful and professional. He helped me with my homeowners insurance and explained the situation in detail. I highly recommend him for any water restoration work,

Review 145 (2021-10-28 - Rating: 5)
Mike came out for a catastrophic basement backup. Mike was extremely pleasant and answered all our questions with a ton of knowledge. Mike was able to take care of the issue and got our lines up and running. Highly recommend Mike!

Review 146 (2022-03-24 - Rating: 5)
Mike from the Waterbury Roto-Rooter was extremely polite, responsive; provided an assessment of the issue, length of reparation and cost estimate. He delivered as promised and the issue was repaired within the time he specified.

Review 147 (2021-01-28 - Rating: 5)
I want to give a shout out for the fantastic and professional service provided by Roto-Rooter, including Paul, Tom, John, Jake, Jeremiah, and any others I couldnt name. We started with a sewage blockage in the vertical shaft of the home. Not only was it caused by an in-line trap, but the sewage line to the street shifted ~5 or more. Once that was promptly replaced, they fixed a few other issues including our main water valve breaking. They went above and beyond, even with the holidays at the time.

Review 148 (2019-06-18 - Rating: 5)
My plumber was friendly, efficient and undauntable. I would highly recommend roto-rooter for all of your plumbing needs. I am very satisfied with the quality of the work and the williness of my plumber to explain everything he was doing. Excellent work!

Review 149 (2019-06-23 - Rating: 5)
Marlon from Roto Rooter did an awesome job and saved me money on a second unnecessary repair. He was a pleasant and professional. I would definitely use this service again.

Review 150 (2020-06-06 - Rating: 5)
I had an overflowing/backed up toilet late on a Sunday night. I called roto-rooter and a service tech arrived within an hour. My service tech, Terry, was very nice and professional and continued to work on the problem until it was fixed. Terry left the bathroom cleaner than he found it.

Review 151 (2022-06-17 - Rating: 5)
Franklin was awesome! Very friendly and knowledgeable a true professional..and very funny..I called w an emergency and with in an hour he was here..I recommend roto rooter for your next plumbing problem...

Review 152 (2024-08-16 - Rating: 5)
I was very happy with everything Andy did. I would recommend him to anyone

Review 153 (2021-08-30 - Rating: 5)
Easy to schedule. Michael was professional and the services were priced very reasonably. Michael also have some helpful tips on how to prevent the issue from recurring in the future.

Review 154 (2023-07-20 - Rating: 5)
Amazing experience, super thrilled with the service and professionalism. Hector was fantastic and a great representative for your organization. Give that man a raise!!

Review 155 (2021-06-27 - Rating: 5)
Main water valve inside my condo unit gave out. Could not find any other plumber willing to address the issue on a weekend. This company came out the next morning, which was a Sunday. The technician, Luis, was professional, courteous, on time and efficient.

Review 156 (2023-07-23 - Rating: 5)
Hector was very nice and professional. Arrived quickly, and repaired the toilet fast too. Highly recommend.

Review 157 (2021-07-13 - Rating: 5)
Franklin arrived sooner than we expected and got our sewer pipe cleaned out promptly. He was extremely friendly, knowledgeable and helpful!

Review 158 (2020-02-11 - Rating: 5)
Roto Rooter fixed my problems right away. And, they offered me a discount on future work if needed. Very pleased with the knowledge of the technician. Definitely go with Roto Rooter for plumbing problems at your house.

Review 159 (2022-11-09 - Rating: 5)
Franklin was on time, explained everything that may have to be done and the cost associated with it before he started. He did the job in timely manner and solved our problem.

Review 160 (2021-08-23 - Rating: 5)
Franklin was an amazing worker. A good sense of humor and overall great man. In and out within an hour of starting the job. Keep up the good work and enjoy!

Review 161 (2019-10-02 - Rating: 5)
Alan came out to my house to help with a clogged drain. He was polite, explained everything he was doing and gave me pointers to help keep my drain flowing. I appreciated his person-ability to my needs as well.

Review 162 (2020-02-15 - Rating: 5)
Ovlando #689 was excellent. He diagnosed the problem and quickly and efficiently cleared the pipe. He was very clean and courteous and clearly explained what he was doing. Would highly recommend.

Review 163 (2023-01-28 - Rating: 5)
Franklin was honest and forthcoming about prices and future labor. I appreciated it. He was trying to sell me anything…just wanted to help. I will use again

Review 164 (2021-10-14 - Rating: 5)
Mike was absolutely awesome! I would recommend him to anyone. He was thorough and explained the problem and recommended solutions for the future. Mike is the guy!! He provided great service!

Review 165 (2021-08-04 - Rating: 5)
Mike was excellent with my service, he shared every detail with me. I recommend that anyone who needs your service Mike is the guy to send out, thank you very muchMichael Pratt!!!

Review 166 (2020-10-20 - Rating: 5)
Professional, competent and courteous. Marlon kept me informed and answered all my questions on the repairs that needed to be performed. All work was completed as promised and no more leaks Yeah!

Review 167 (2023-08-21 - Rating: 5)
Very nice guy got the job done even if it meant hurting his arm how many people would do that very experienced as well problem got solved for now until next time will recommend mike to anyone who wants his services at roto-rooter thank you

Review 168 (2019-10-07 - Rating: 5)
Franklin was an amazing technician. He was fast, neat and respectful in every way. Highly recommend his service.Donna and Martin Graf

Review 169 (2020-03-04 - Rating: 5)
Orlando was awesome as always quick response,friendly, efficient,BUT. Way too expensive. I will definitely try other things and use this for a last resort.$530. Original80 discount450. Total billCrazy

Review 170 (2024-01-13 - Rating: 5)
The crew did a great job! The man who operatored the bobcat really impressed me in is pride ln his work.

Review 171 (2020-10-24 - Rating: 5)
Response time was spot on. Had called 2 other companies but did not get 2nd call. Called Roto Rooter and within the first hour the tech was here! He was courteous, professional,and knowledgeable. Gracias guys as you are now my go to guys!

Review 172 (2021-01-29 - Rating: 5)
Thomas came to fix a small leak in our main water line. He did an excellent job! Took the time to clean the corrosion off the line and it looks wonderful!

Review 173 (2023-03-07 - Rating: 5)
David was professional and knowledgeable in his field. He did not beat around the bush or try to charge me more than what was necessary.

Review 174 (2021-08-10 - Rating: 5)
The technician, Franklin was professional and very nice. He did the job quickly and was very knowledgeable. I would use roto rooter and Franklin again.

Review 175 (2022-07-12 - Rating: 5)
Although the job was more expensive than anticipated, Raymond and his partner were able to clear problem and fix the issue in this old house. I would use his services in the future.

Review 176 (2019-08-20 - Rating: 5)
Had a repair done on my kitchen sink drain, Repair Technician was lovely and on time. Fixed our drain in less than an hour. Very happy with the service.

Review 177 (2021-09-15 - Rating: 5)
Mike did a good job removing a clog in my pipe line. He was quick, efficient, professional, and experienced. He gave tips on keeping the lines clean

Review 178 (2020-01-20 - Rating: 5)
They arrived in less than an hour and resolved the problem promptly. They also followed up with me to ensure I was satisfied with the work and provided me with recommendations on how to prevent the problem from reoccurring.

Review 179 (2021-09-14 - Rating: 5)
Mike and Brian were very professional, respectful, courteous and honest. They were very knowledgeable and made my experience very pleasant through a stressful time.

Review 180 (2024-12-13 - Rating: 5)
Andy did a great job!!!

Review 181 (2020-01-15 - Rating: 5)
Efficient and experienced! We had Mike take care of us( technician 904). Definitely would refer Roto-rooter to close family& friends:)

Review 182 (2021-09-14 - Rating: 5)
I gave this 5 stars because service was quick, effective and technician was professional. The only con was that it was very expensive in my opinion. $485 for 30 minutes of drain unclogging.

Review 183 (2020-01-20 - Rating: 5)
These guys we prompt and efficient. They were friendly and did a great job! The price was a bit much but the work needed to be done.

Review 184 (2023-02-07 - Rating: 5)
Dazhaun was very kind, friendly and professional. He worked quickly and efficiently. I appreciate his service!

Review 185 (2021-06-08 - Rating: 5)
Franklin and his partner were extremely helpful and thorough. They stayed and confirmed that the pipes were unclogged and showed me how well the system was draining.

Review 186 (2021-07-07 - Rating: 5)
Came out on the 4th of July on a last minute issue to replace some supply line valves. Quick clean and did a great job. Not cheap though but wasn’t about to complain given the scenario.

Review 187 (2020-01-14 - Rating: 5)
We had a tech arrive in 30 minutes and he had the problem solved within an hour. You can pay less by calling a plumber or another company but Roto Rooter is a name you can trust.

Review 188 (2021-09-18 - Rating: 5)
I called within an hour plumber, Mike, arrived. Courteous, professional and knowledgeable. Resolved the problem quickly. Would recommend and use again.