Benjamin Franklin Plumbing of Greater Little Rock

Located in Maumelle, Arkansas

Address: 11815 Maumelle Blvd, North Little Rock, AR 72113, United States

Phone: +1 501-241-4544

Rating: 4.9

Services

On-site services
Repair services
Credit cards

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Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-02 - Rating: 5)
Very professional from start to finish. Arrived on time with everything needed for the job. Issac was courteous and knowledgeable of the task at hand....40 minutes and hes out the door . Highly recommend.

Review 2 (2024-12-19 - Rating: 5)
Benjamin Franklin Plumbing, and especially Justin, did an incredible job! Justin was professional, efficient, and went above and beyond to ensure everything was fixed perfectly. He tackled multiple issues with ease and made sure everything was in great working order. I highly recommend Benjamin Franklin Plumbing to anyone needing reliable, top-notch service.

Review 3 (2024-08-09 - Rating: 5)
Justin did a great job - he communicated clearly with both myself and my husband (who were both in and out for different repairs.) Very pleased with scheduling, communication, and quality of the work. Justin repaired plumbing leaks, gas lines, and a variety of small issues in our home. Price was fair for the quality of work completed.

Review 4 (2024-12-09 - Rating: 5)
This Co was so easy to work with. Called me to let me know my tech was on the way. He was professional when he arrived, quick and efficient repair. Will definitely use again!

Review 5 (2024-10-01 - Rating: 5)
Got us scheduled very quickly and then was able to reschedule us quickly again after we needed them to. They examined the issue, gave us a quote and immediately took care of it. He advised us of future issues and I was able to pay on the spot and everything was completed. Would call again.

Review 6 (2024-10-18 - Rating: 5)
I was not expecting same day service when I called this morning. That was great for me and my family! Kordell even showed up a couple hours early to top it off. He quickly determined where the leak was, and corrected the problem with dispatch.I appreciate all that you did for us!

Review 7 (2024-11-13 - Rating: 5)
Benjamin Franklin plumbers explained the work to me, and diligently went ahead and completed it. They offered a service plan which benefitted me by checking all faucets and drains. Flushing out my water heater and discount on my bill. I appreciate them coming to do the work. I called, they came and gave me an estimate, and today the job was done.

Review 8 (2024-11-02 - Rating: 5)
Matt came on time and ready to get started. He went through everything on our list and addressed everything thoroughly. He was polite and professional. 10 out of 10!

Review 9 (2024-08-30 - Rating: 5)
I bought all new bathroom faucets, hoses, and ¼ turn shut off valves. Justin and Issac came and did the work. We are completely satisfied with the timeless and quality of their work. Great Job!!!

Review 10 (2024-07-30 - Rating: 5)
The Office staff was great. Jennifer is who I dealt with and she was very Friendly and professional. The Technician/Installer was named Kordell and he was also very professional and courteous. He did a great job on our sink, faucet and garbage disposal installation. He answered all my questions and cleaned up throughly when the job was complete. I would highly recommend Benjamin Franklin Plumbing!

Review 11 (2024-09-17 - Rating: 5)
Mr Renaurd went to my building and did a very thorough inspection for possible leaks in the plumbing fixtures and exterior water meter.Provided a detailed explanation and report of his inspection.Thanks for visit.

Review 12 (2024-10-09 - Rating: 5)
Matt has taken care of several different jobs for us. He is knowledgeable and able to take care of any situation. I would recommend him and Ben Franklin for any plumbing or gas situations.

Review 13 (2024-08-01 - Rating: 5)
Matt was right on time and very quick to repair my leaking toilet. He is very mannerly and even cleaned up my mess!! Highly recommend him to fix any of your plumbing needs!

Review 14 (2024-07-15 - Rating: 5)
Matt did a great job, solved our 4-year issue in about 30 minutes. Here when they said they were going to be, very professional, and informative.

Review 15 (2024-09-11 - Rating: 5)
Ben Franklin Plumbing is great. Always a quality job for a fair price. Highly recommend them.

Review 16 (2024-07-16 - Rating: 5)
From the receptionist at Benjamin Franklin plumbing to Kordell, the plumber, everyone was polite and professional. Kordell was at my door within an hour after I first called. He was knowledgeable, professional, and explained things as he went along. He kept me apprised of what options might be taken. In less than three hours he had the problem solved. I would definitely use Benjamin Franklin plumbing again if the need should arise.

Review 17 (2024-11-11 - Rating: 5)
Amazing! They came out and then I still had problems but they came back out free of charge and fixed it and made sure everything was fine and told me how to prevent further issues!

Review 18 (2024-07-18 - Rating: 5)
Definitely recommend! Fast response and so friendly. They got out water pressure regulator replaced the same day we called!

Review 19 (2024-09-24 - Rating: 5)
He did a great job. Was on time worked hard all day. Will call on again for any plumbing problems.

Review 20 (2024-07-02 - Rating: 5)
Justin was very professional. Brought the right equipment, did the job quickly, made suggestions for how I could remove some discoloring from the floor that had occurred before he arrived. I couldn’t be happier with the work of Benjamin Franklin Plumbing.

Review 21 (2024-03-13 - Rating: 5)
Kordell and Isaac were very punctual. Both were very professional, knowledgeable and great to be around. Took my old water heater out of the attic and installed the new one in record time.You guys are now my go to guys.Thanks for a job well done.

Review 22 (2024-08-30 - Rating: 5)
He was very thorough and did what was required. I felt his knowledge and skill was excellent. Great job

Review 23 (2024-03-27 - Rating: 5)
He showed in-depth experience while working with Aqua Tech leak detectors! He isolated the water line leak and replaced the faulty lines with superior skill for a young Master Plumber! Would recommend him on any and all work requests where high skill and performance are necessary to fix the most difficult problem with ease!He represents your company and the trade profession very well!

Review 24 (2024-05-21 - Rating: 5)
Justin was fantastic. Solved our problems with dispatch and skill and was patient in answering all our questions. He was also friendly and interesting to talk with.

Review 25 (2024-03-24 - Rating: 5)
I called Benjamin Franklin Plumbing in Cabot as a new client with a big (for me) problem.... an outside faucet spraying water like a cheap kiddie pool!Apparently, it was a victim of the NOT SO FUN Arkansas February Deep 🥶 Freeze. My bank account was a victim of my faulty memory and various illnesses that kept me from remembering to call a plumber during office hours 🙄🫣.But, last Thursday, 3/14, I called their office and explained my situation to the receptionist. It was a little after 11am, but she quickly told me that she would have a service man at my house by between 2pm and 4pm, the SAME DAY!I am delighted to share that Matt actually arrived just BEFORE 2pm!! A walk in to the backyard revealed my Lonoke Water Park💦 Faucet!! It was a little too chilly for any play time in the muddy puddle and cold spray though.Matt worked on the old brass faucet that has been adjusted waaay too many times since 1968, and long since lost its knob. But he was able to find enough rings to turn to cut off the spray... and my hemorrhaging checking account 💰.... paying for my yard fountain!!He was finished in less than 5 minutes. And gave me an estimate as to the cost for replacing the faucet, on a future service call, when the water around the crawl space door dries up!When I told him that I had no idea about the back faucet leak, but knew that the front faucet has leaked since we bought the house, he checked it too.For once it wasnt leaking, although it was in the same beaten condition as the other faucet... knobless and battered.Matt gave me an estimate for the cost of replacement for the front faucet as well.And for the service call on Thursday to fix my broken faucet? No Charge!! ✋🏼So Happy I called Benjamin Franklin Plumbing Cabot to the rescue! Will I call them to come back and do the repairs? Absolutely!I highly recommend these guys for your plumbing needs. They are rated at nearly 5⭐⭐⭐⭐⭐ by all Reviewers, so Im not a One example of exemplary service.I write lots of reviews. And I gather from the amount of times that they are read, that they have been found honest and trustworthy over the years.Ill trust Benjamin Franklin Plumbing Cabot for all my plumbing repairs from now on. They are on time, work on the issue -- without dragging out the time it takes, are courteous and fair with prices and estimates.

Review 26 (2024-03-06 - Rating: 5)
Matt was very good at looking for the reason we had odor issues. Checked roof vent pipes, under the house, etc. He found that there were drain lines under the house that were not reconnected properly. Will have remodel contractor address.

Review 27 (2024-03-27 - Rating: 5)
Matt came to our rescue quickly and took care of our spewing water faucets. He promptly identified the issue and ordered a new faucet. He also took care of issues in the bathroom while there. Thank you Matt! You’re the BEST!!!!

Review 28 (2024-12-06 - Rating: 5)
Kordell was very knowledgeable and helpful! I would recommend to anyone

Review 29 (2024-09-04 - Rating: 5)
Cordell was very helpful. He was here right in time and came up with solutions to the plumbing issues

Review 30 (2025-01-06 - Rating: 5)
Matt was great! Quick service and reasonable costs.

Review 31 (2024-11-21 - Rating: 5)
Nice, very knowledgeable, fast, got us hot water back in a day !!

Review 32 (2024-06-19 - Rating: 5)
Matt was very professional and nice. He found the problem and took care of it. The price of the service was very reasonable!

Review 33 (2024-08-06 - Rating: 5)
Thank you Kordell for all the hard work you put into resolving my water issue. I appreciate your expertise.

Review 34 (2024-07-19 - Rating: 5)
Justin was professionall, thorough, and nice. Will use Westlake/ Benjamin Franklin again and again.

Review 35 (2024-05-01 - Rating: 5)
Justin arrived ahead of schedule and promptly took care of the hot water leak for which he had been called. Always pleasant and knowledgeable. Thanks Justin !

Review 36 (2024-08-13 - Rating: 5)
Very personable, price was reasonable, service was quick! Thank you for your help!

Review 37 (2024-11-26 - Rating: 5)
Justin was great. Appreciated have ng the opportunity to take an earlier appointment.My first experience with BFPLUMING, it won’t b the last.

Review 38 (2025-01-02 - Rating: 5)
Excellent job! On time and professional! Highly recommend !!

Review 39 (2024-09-27 - Rating: 5)
Kordell was very prompt, efficient and courteous.

Review 40 (2024-06-17 - Rating: 5)
Made it out to my house quickly and was able to diagnose and fix the issue quickly! Professional and helpful!

Review 41 (2024-12-09 - Rating: 5)
Great guy, punctual. Explained everything in detail.

Review 42 (2024-08-14 - Rating: 5)
Excellent service!! Kordell was super knowledgeable and very kind. Great overall experience🙏

Review 43 (2024-09-19 - Rating: 5)
Technician was very professional, polite, and willing to answer questions that I asked . Work was done a very timely manner and everything was left clean.

Review 44 (2024-05-10 - Rating: 5)
Matt showed up on time and discovered our issue. He was great as usual.

Review 45 (2021-03-02 - Rating: 5)
I had a fairly simple issue with a broken bib. This is right after the largest snow storms in Arkansas where everyone is delayed weeks on fixing issues. They were the only ones able to come out nearly immediately to fix the issue. Service call was $185 with parts/labor totaling $235. Not sure how that compares to prices around here but they did a good job.

Review 46 (2024-09-12 - Rating: 5)
Benjamin Franklin Plumbing service of Cabot was easy to communicate with, got me on the schedule quickly, and my technician, Matt, did a great job.

Review 47 (2024-09-03 - Rating: 5)
Excellent company to work with. Their people are very professional and easy to work with.

Review 48 (2024-11-08 - Rating: 5)
Very good experience with Isaac.Explained everything very well.😊

Review 49 (2024-10-07 - Rating: 5)
Outstanding Service and will continue to use Ben Franklin in the future.

Review 50 (2024-09-06 - Rating: 5)
Great job quick and very nice

Review 51 (2024-06-04 - Rating: 5)
Great service, knowledgeable and professional. I’d use them again.

Review 52 (2024-11-18 - Rating: 5)
Very professional and on time. Fixed my Disposal.

Review 53 (2024-12-13 - Rating: 5)
Issac did a great job!!!

Review 54 (2024-07-08 - Rating: 5)
Very knowledgeable showed up on time. Explained everything that was involved. Very professional

Review 55 (2024-09-26 - Rating: 5)
Great interaction. Professional, polite.

Review 56 (2024-05-31 - Rating: 5)
Always use Ben Franklin! Kordell has always been very attentive to our occasional problems. As usual the problem was fixed and we are ready for the weekend! Thanks so much!Jim

Review 57 (2024-08-05 - Rating: 5)
Matt Thrift did a super job, professional in every way.Thank you

Review 58 (2024-03-27 - Rating: 5)
Ben Franklin is the best plumber in Central Arkansas. Period

Review 59 (2024-05-13 - Rating: 5)
Justin is the best. Professional, experienced, wonderful disposition and my dog Lucy loves him. The company/office support is also top notch.What more can you ask for?

Review 60 (2024-05-09 - Rating: 5)
Matt did a great job. He arrived on time, took care of my plumbing issue in the most efficient and effective way possible, and after the job was done, everything was cleaned up and ready to go. I am very pleased.

Review 61 (2024-12-30 - Rating: 5)
Quick and reasonable

Review 62 (2024-03-07 - Rating: 5)
Justin is very professional and helpful. Highly recommend

Review 63 (2024-10-07 - Rating: 5)
Garbage disposal fixed!! Thanks!!

Review 64 (2024-02-21 - Rating: 5)
Great service. Kordell was professional and helpful.

Review 65 (2024-08-23 - Rating: 5)
Very prompt and efficient.

Review 66 (2024-05-16 - Rating: 5)
Justin did a great job. They were early getting there because they knew I was in a bind and they answered all of my questions and fixed my problem. Thank you Kordell!!