Swift Brothers Plumbing, Heating & Air LLC

Photo of Swift Brothers Plumbing, Heating & Air LLC

Located in Matthews, North Carolina

Address: 3748 Pleasant Plains Rd, Stallings, NC 28104, United States

Phone: +1 980-243-3069

Rating: 4.8

Services

  • Online estimates
  • On-site services
  • Repair services
  • Appointment required
  • Credit cards
  • NFC mobile payments
  • Credit cards

Categories

  • Plumber
  • HVAC contractor

Photos

Comments

  • Review 1 (2024-09-10 - Rating: 5)

    I had several nuisance plumbing issues and shared one of them with one of my neighbors on Sunday. She raved about Carolina Plumbing Pros so on Monday I called to make an appointment. I so wish I could remember the sweetest girl who took my call - she was so professional and very helpful. We made an appt. for today and exactly like she explained, RB called to tell me he was on his way. From the moment he and his helper got out of the truck, I knew I was in good hands. We went over my issues and I just couldnt have been more pleased with their friendliness and helpfulness. Within a little more than an hour, everything was complete and I was thrilled to pay them what I considered to be an extremely reasonable price. I would highly recommend Carolina Plumbing Pros and of course my new favorite plumber, RB!

  • Review 2 (2024-10-03 - Rating: 5)

    Jordan communicated when he was on the way. He was respectful of keeping the area clean and providing honest feedback. We were given outrages estimates prior from other companies and Jordan was able to fix the issue in a timely and affordable manner. We will use Carolina plumbers in the future and hope to get Jordan again!

  • Review 3 (2024-07-24 - Rating: 5)

    Called with an issue with the washing machine line leaking through the ceiling and they sent Jordan out about 2 hours after my call. Jordan explained the drain line can get clogged and recommended having someone clean it annually. He was extremely professional and friendly and even took the time to check and show me the drain line from the AC unit in the attic as well. Jordan had the line cleared and also recommended restoration company to look at the ceiling so thereā€™s no mold issues in the future especially because I have small children in the home. Will absolutely recommend Jordan and Carolina Plumbing to anyone in need. Thank you for your time and help today Jordan!

  • Review 4 (2024-08-09 - Rating: 5)

    We woke up this morning ready to head out of town. Unfortunately we had a leaking kitchen sink. We called Carolina Plumbing Pros. They came right out fixed our issue and we were on our way! Thank you RB for your excellent service.We have used this wonderful company many times over the last 14 years! Whether it is an emergency or a planned project they have always been top notch!.

  • Review 5 (2024-07-22 - Rating: 5)

    Weve been using Carolina Plumbing Pros since 2016.Scott, Mykola and Destiny are always great to work with. They deliver good services, their pricing is competitive, and always on time!One of the few good plumbing companies out there who treat customers like family!

  • Review 6 (2024-06-20 - Rating: 5)

    Called in today because our toilet was not flushing well and we were worried something was trapped in the drain. They got someone out within an hour of calling and RB the plumber who helped us was absolutely great. They were upfront about pricing and options before they got started. I will definitely be calling back again for future service needs. Snake out was $205 and got a discount for first time service too.

  • Review 7 (2024-10-07 - Rating: 5)

    Iā€™ve been overwhelmed at getting a leak in my front yard looked at. Mykola was fast and reassuring. I was grateful that he laid out best versus worst case scenarios for me. Luckily we had a best case scenario. Would definitely use again.

  • Review 8 (2024-08-31 - Rating: 5)

    I remodel 2 of my bathrooms and used Carolina Plumbing Proā€™s for the plumbing phase. I couldnā€™t be happier with there excellent work and professionalism!! The project involved several phases & multiple contractors that required multiple trips of work. To the scheduler Destiny she was fantastic and in each phase of completion coordinated the guys out for the next phase work and made work flow so smooth and efficient! To Scott the Lead Plumber I was so impressed with his quality of work and detail. Scott has many years experience in the trade with expertise in remodeling and is exceptional! Scott is very detailed oriented and explains everything precisely. I highly recommend Carolina Plumbing Proā€™s for all your plumbing needs! Alan Crum

  • Review 9 (2024-09-05 - Rating: 5)

    Carolina Plumbing Pros were great, very professional. Our technician, Mykola was extremely knowledgeable and helpful. They were on time and fixed our problem. I would recommend this company to anyone.

  • Review 10 (2024-08-10 - Rating: 5)

    The whole process was quick and seamless. RB came out with an hour for a possible leak based on a water stain on our den ceiling. RB answered all of my questions, figured out the problem quickly and efficiently and communicated with me through every step. Highly recommend this company!

  • Review 11 (2024-09-18 - Rating: 5)

    RB was on time, extremely professional in his quality of work and his demeanor. Presented me with a quote which was reasonable and on target and left me with a functioning kitchen sink I wholeheartedly recommend Carolina for your plumbing needs.

  • Review 12 (2024-05-31 - Rating: 5)

    I have been a customer of Carolina Plumbing Pros for a few years. They have always done a GREAT job for me, both small and large jobs. They are very responsive and get the job done promptly. Pricing is reasonable. My recent experience was no exception. We had a gas leak in the exterior wall of our house. The gas was turned off by PNG and Stefan came by the very next day to help us locate the leak. His knowledge and experience help locate the leak promptly so that the repair could be completed and we could get our gas turned back on. We couldnt be happier!!! We highly recommend CPP for your plumbing needs.

  • Review 13 (2024-04-24 - Rating: 5)

    Great experience and professional service delivery. CPP responded to my request for help with a plumbing issue immediately and communicated clearly and consistently throughout the process. Chris called in advance and arrived on time. He made a thoughtful assessment of the issue, provided an estimate, and then executed the work with excellent results.

  • Review 14 (2024-09-07 - Rating: 5)

    R.B. stayed in touch, arrived on time, and repaired our damaged pipe fast. He provided options and advice. It was a very pleasant experience!

  • Review 15 (2023-09-29 - Rating: 5)

    I called Carolina Plumbing Pros to to replace my hot water shut-off valve under the kitchen sink.The receptionist, Destiny, was very helpful and contacted a technician immediately.The technician, Jordan, showed up within 30 minutes.He was professional, competent, and fast.After leaving to get the part he needed, he returned and finished the job within another 30 mins.The total cost was incredibly low.During the 37 years we have lived in our home, this was the quickest and most economical plumbing service weve ever employed. We highly recommend them.

  • Review 16 (2024-07-31 - Rating: 5)

    My go to company for everything plumbing. Jordan is wonderful. He has fixed sewer lines, repaired plumbing, and installed shower head and sinks and toilets for me. First class.

  • Review 17 (2024-03-13 - Rating: 5)

    We had Carolina Plumbing Pros out to our house to investigate a leak in our current tankless water heater. They quickly found the issue and recommendations to fix the problem. Unfortunately, it looked like the whole unit was going to need replaced despite only being 6 years old. Stefan made calls/worked with the current water heaters warranty department and was able to get a brand new water heater for us. They ordered and installed next day. Stefan was TREMENDOUS to work with. Very professional, on time, and communicated with my wife and I through the whole process. Mykola completed the install for us. He also was timely, communicated with us, and did a fantastic job with the install/clean up. He described how the system works and what was needed to maintain our new warranty. Both guys were excellent to work with and cannot recommend them enough!

  • Review 18 (2024-07-26 - Rating: 5)

    RB is awesome! Installed new water heater. Very good quality work, friendly, and honest. Glad to have found this plumbing company.

  • Review 19 (2024-03-11 - Rating: 5)

    My hot water heater started leaking on Sunday morning, 3/10/24. I called Carolina Plumbing Pros. Destiny answered the call and had a technician contact me to walk me through the process of shutting the system down and an appointment was made for Monday morning.Scott, the technician, called me right away on Sunday. I couldnā€™t understand how to shut it down so he came to my home on Sunday, on his own time, shut it down and emptied the water.The installation technician Mykola, called me when he was on the way and was at my house at 9am Monday. He installed the new unit and left my garage even cleaner than it was before.It is important to note that this was my FIRST time dealing with Carolina Plumbing Pros. I was not an established customer but was treated with such wonderful concern and professionalism.I would recommend this company to everyone with any plumbing needs. I certainly will be using them again for other projects in my home.Thank you,Carol Mazzanti-Koehler

  • Review 20 (2024-05-24 - Rating: 5)

    Great company. Super reliable with very fair pricing and very solid workers. Scott is who cane to do the work at our house and I coukdbt have been happier with him. He is a great guy and very knowledgeable. This was our 2nd time using this company snd we were extremely pleased both times.

  • Review 21 (2024-06-27 - Rating: 5)

    Very good service from the call I made to the person answering the phone. RB, plumber explained everything in detail showing pictures also. I would highly recommend this local company. A one year guarantee on services.

  • Review 22 (2018-03-30 - Rating: 5)

    I canā€™t thank Carolina Plumbing Pros enough. After some time of suffering from cold water showers after a short time and lower water pressure when 2 people are taking showers, my headaches and issues are gone!!!! Carolina Plumbing Pros came and diagnosed my issues and recommended a solution. A short time later and Iā€™m back to taking hot showers with plenty of pressure!! If you need anything please give them a call. Very professional. Thank you for everything!!

  • Review 23 (2023-06-28 - Rating: 5)

    Our water heater failed yesterday, so I called and got an initial quote. Stefan came out and we talked about pros and cons of different water heaters and manufacturers.Ā  Even talked about how to get the most life out of the new heater.RB did the actual install. Ā Very nice guy with many years of experience. Ā I have a direct vent and its a little more complicated than a typical install, so wasĀ very glad to have someone with the expertise needed to do it right.Overall, very professional and pleasant employees that know what they are doing and can talk intelligently and honestly about best options.Ā  Cost was right in line w/other quotes, but I feel like I got the best product and service for the money.Ā  Definitely my first choice for future issues.

  • Review 24 (2024-08-29 - Rating: 5)

    RB showed up on time, was friendly and did an amazing job. I highly recommend Carolina Plumbing Pros.

  • Review 25 (2022-08-05 - Rating: 5)

    Our 23 year old gas water heater was feeling its age. It was time to install a tankless replacement. The team over at Carolina Plumbing Pros was fantastic. Scott, Denise and Stefan, all were exceptional to work with. Fast response, answered all of our questions, did a high quality job. Absolutely, no complaints. You wont go wrong with Carolina Plumbing Pros. They are excellent! We highly recommend them.

  • Review 26 (2023-03-21 - Rating: 5)

    We had a leak in our kitchen ceiling which caused a lot of damage and I was so thankful that Carolina Plumbing Pros came same day that I called! They then came back on Sunday morning to complete work after a restoration company started - the quality of service was superb! Both plumbers Jordan and Mykola were extremely thorough and professional and cared about helping us. Prices were reasonable as well. Our experience with them was the best weā€™ve ever had with a plumbing service. Thank you CPP!!

  • Review 27 (2024-05-08 - Rating: 5)

    RB and Jordon did not give up! They worked the problem, and listened to my concerns- and answered my questions! I sincerely appreciate their professionalism and dedication. I will definitely use and recommend them! Thank you gentlemen.

  • Review 28 (2021-05-21 - Rating: 5)

    Prompt service and the plumber was very knowledgeable. Destiny at the service desk was also very professional! Will definitely use again.UPDATE - Had a different issue with my kitchen drain - called them this morning and Sam came out. He fixed the issue quickly and left my kitchen spotless. Thanks again Carolina Plumbing Pros!! Always courteous, professional, on time, and affordable! I cannot say enough good things.

  • Review 29 (2024-12-08 - Rating: 5)

    Had an issue in our commercial kitchen, we called, received immediate call back, and we were able to schedule same day repair during our requested time. Technician arrived timely, made the needed repair and more.. EXCELLENT ALL AROUND!! 5-stars all the way!

  • Review 30 (2019-09-20 - Rating: 5)

    I was very happy with my first experience with Carolina Plumbing Pros. The technician Brannon called me prior to arrival and was on time and professional. He quickly fixed my toilet leak and then went above and beyond to provide his advice on future plumbing needs I asked about. He took a lot of time to answer all my questions. I would definitely recommend their service and plan to use them in the future.

  • Review 31 (2023-01-05 - Rating: 5)

    Great service and pricing- My new ā€œgo-toā€ plumbers.Had a truly awesome experience with Bruce when he came out to address a blockage we had. He took the time to explain a number of different things to me around our house that would help me take good care of our plumbing and save more money in the long run. Iā€™ll be relying on these guys for any plumbing needs from now on.

  • Review 32 (2023-01-11 - Rating: 4)

    Great company and they did a great job on installing the new water heater. Only disappointment was seeing a discount on the web and not being able to use it. Guy who came out with a quote indicated it was not applicable to my situation. *Confused*Installer was super nice and very efficient.

  • Review 33 (2019-06-01 - Rating: 5)

    Old water heater gave out on Friday morning. Carolina Plumbing Pros came out Friday to give me a free estimate. They were very clear about what they would need to do and what they would replace. Cost was reasonable. They were also the only company that said we could install a 50 gal water heater vs 40 gal. They were able to do the install Saturday morning. They were very professional, laid down drop cloths to keep the house clean, and got the work done quicker than estimated. At the end they went over all the work they did, maintenance info, and warranty. I would definitely recommend them.

  • Review 34 (2023-05-31 - Rating: 5)

    I have used Carolina Plumbing Pros for 3 significant jobs since I bought my home in 2016. They have resolved several issues that were causing major problems, the most recent repair being the installation of a 2 way cleanout and replacement of sewer piping in my front yard. I have been struggling with slow sewer draining from the house for 2 years and several other plumbers could not find the problem. I finally decided to stop dealing with insurance and called the plumber of my choice, Carolina Plumbing Pros. Turns out, there was a massive ball of threadlike roots that grew into my sewer line right before the 1-way cleanout in the front yard. They did exceptional work, were incredibly knowledgeable and I will continue to call them for my repairs. I couldnt be happier with this company.

  • Review 35 (2019-02-18 - Rating: 5)

    Water heater sprung a leak, Yikes!! Called Stefan@ Carolina Plumbing Pros. They have repaired other plumbing issues in my home and I was very impressed with their knowledge, speed and efficiency.So, calling them for this problem was a no brainer! They replaced the water heater, updated all plumbing as required to building code. (The water heater that leaked was original to the home, 26 years old). The whole process from start to finish took less than 3 hours!!!The pricing was fair and Stefan is a Man of His word. You will be very Happy with any work they do. I recommend them Highly to all my friends and Family!! First Rate Service!!

  • Review 36 (2023-04-19 - Rating: 5)

    If youre looking for a plumber in Charlotte, look no further! We used Carolina Plumbing Pros to re-pipe our whole house and hook up to city water/sewer. Their prices are reasonable, the quality of their work is great, and you wont find more friendly and helpful people! This coming from an OCD guy who is very particular!

  • Review 37 (2021-07-06 - Rating: 5)

    I didnt leave many reviews but I have to say, these guys are fantastic. This is the second time we have used them (first time to install gas fireplace) and both times they are quick to get here, explain thoroughly and leave no trace of having been in the house (because they are clean!). I had tons of questions about the fireplace and they helped make sure I got the right one to replace the old. And today we called about a possible leak and were here within an hour. They gave an honest evaluation, fixed what they could and the value was great! Weve had 2 different plumbers out for our issues and both werr wonderful!!

  • Review 38 (2019-10-21 - Rating: 5)

    I have a warranty company that insures my home. Shawn from Carolina Plumbing was very informative and took his time to review everything with me. He was on time and explained all the questions i had about the project. Very pleased with this company and Shawns work ethics. I would recommend them anytime.

  • Review 39 (2019-11-21 - Rating: 5)

    I called because our faucet was literally running in the turned off position. They sent Shawn out the very next day and he was able to repair right away. Shawn was able to make a minor repair and gave me an estimate for replacing the hardware should the running faucet start up again. I had another company come out and quoted me over $200 more should the hardware need to be replaced. We are very happy with Carolina Plumbing Pros.

  • Review 40 (2022-11-16 - Rating: 5)

    This was the first time Ive used this plumbing company. I was extremely impressed with the knowledge and professionalism of our technician, Jordan. He was on time, efficient and very neat while accomplishing the job. Pricing was reasonable. Will definitely use this company for all of my plumbing needs!

  • Review 41 (2019-09-25 - Rating: 5)

    First time using them today and they were wonderful as they were sent out through our Home Warranty company. Brannon was our service technician. We had an appt time from 3-5pm, but he called and asked if he could come earlier since he was done with previous appointment and we so much appreciated that. Brannon was polite and quickly discovered the issue with our toilet. We ended up needing a new toilet so Brannon got that approved with his office and he went to Lowes and purchased the one we wanted and came back and installed it. I now have a new pluming company that I know I can rely on. Thanks for the great service!

  • Review 42 (2020-04-23 - Rating: 5)

    Destiny, Stefan & Jordan are the people I worked with. Destiny kept in contact with me by phone and email and was very helpful in scheduling the appointment and emailing the correct forms for me to sign. Stefan and Jordan were the men that did my repairs and replaced my main water line to the street. Both were very respectful of my shrubs and flower beds and did minimal damage to them. Grass seed was replanted and the yard was left in good condition. The price was very reasonable for all the hard work that was done. I appreciated the fact that Stefan and Jordan kept me updated through out the day on what work was being done. I was very pleased with this company and will call them again if I need more work done.

  • Review 43 (2020-04-17 - Rating: 5)

    They came out the next day because I told them the issue wasnt urgent and could wait a day. They quickly diagnosed the issue and how it could.be fixed. Not being pushy or salesy, they gave me a me a very reasonable price and fixed the issue right then. I had them look at my other toilets and they replaced a toilet needed to be replaced all in the same trip. They worked with me on my budget and gave me his personal phone number to call when I got the parts in to descale my tankless water heater. I highly recommend Carolina Plumbing Pros for any plumbing job you might need! Thank you!

  • Review 44 (2018-09-27 - Rating: 5)

    Scott is an excellent plumber. He recognized the problem, fixed it in a timely manner, and cleaned up everything after he was done. The service was excellent, the price was right, and I would highly recommend this company if plumbing services are needed. I was able to get an appointment at a time and day which was convenient to me, and Scott was on time and prepared. Susan S.

  • Review 45 (2016-02-06 - Rating: 5)

    My plumber was fantastic. He completely explained everything he was going to do and the price he was going to charge before he did anything. he was patient with me and all my questions about different options. When we agreed on the service to be done, he was quick and quite. He didnt mind that I was looking over his shoulder, or at least I dont think he minded. When he was done, I asked about a potential issue with my toilet. He took the time to look at it with me and talked to me about all of my options. He did not pressure me at all to purchase more services. He did give me quotes on the options we discussed. I appreciated his fantastic work, fair price and pressure free advice. Very pleased and I will use them again.

  • Review 46 (2023-01-18 - Rating: 5)

    We moved into a new home where the shower handles didnt work properly. Bruce from Plumbing Pros came in and fixed them so quick! This company has great response time and professional plumbers!

  • Review 47 (2022-08-13 - Rating: 5)

    Called in morning with service request, was at our home by 1pm that same day. Scott came and what a great job of diagnosing what our issue was. This was something I had never seen and he had not either. But very systematically eliminating possibilities, he was able to diagnose and fix our issue. He as extremely polite, professional and courteous. We would highly recommend this company and would ask for Scott!

  • Review 48 (2018-04-09 - Rating: 5)

    We had a wonderful experience as Jason Darnell was the technician replacing our old water heater he was very professional efficient And Timely and an all-around good man. I would call him and the company in a moment if there ever is another issue Plumbing wise. Thank you Jason Darnell for the terrific job I have the utmost confidence in your work I appreciate it very much .Dana H.

  • Review 49 (2022-05-13 - Rating: 5)

    Very pleased with completeness of repair of a shower faucet that would not stop dripping, and moving the drainage line to allowing me to install a new vanity. Equally important was the courtesy and respect shown to me -- no upselling, no drama when unknown issues were discovered (three drywall screws had pierced the pipe!), repairs made and system checked and double checked, all my questions answered in non-technical terms. I learned a few things today and would gladly recommend this company.

  • Review 50 (2024-07-29 - Rating: 5)

    Chris was on time, professional and an expert in what he does! Thank you to him and team for his trusted services.

  • Review 51 (2019-11-08 - Rating: 5)

    Scott and Stefan were awesome. We had a tankless water heater and filtration system installed. Clean install and all working well. We found a handful of unrelated issues that they fixed for us at no additional charge. Stefan even helped me get our new gas range into the house. Really professional and great people to work with.

  • Review 52 (2019-10-04 - Rating: 5)

    I had an issue with my PRV and Jason Cowick was assigned my job. He was awesome. He diagnosed the issues and shared solutions in a manner that made sense to me. He patiently answered all my questions and then did the work. After the job was complete he showed me the changes and additions so that I would have that knowledge. And all this was done at a reasonable price. Based on my experience today, Carolina Plumbing Pros and Jason will my first call for all future plumbing needs. Thank you!!

  • Review 53 (2018-03-21 - Rating: 5)

    First let me start by saying I called my Plumber and I was told earliest appt was 10 days out to fix my water line in our upstairs bathroom that the carpenter nailed a brad through the water line and when it was removed it was like a giant super soaker. My plumber referred me to two other companies one never called me back and Carolina Plumbing Pros answered and to my surprise was able to get a technician out the same day. They called to advise their Tech Jason was running behind but would call me 30 min before he arrived which he did. Met Jason at agreed time at our home. Jason had the repair done in less than 20 min and also advised us about the water leak under the toilet and how to correct it once our new floor is installed. Very knowledgeable, professional and I highly recommend Carolina Plumbing Pros. They are my Plumbing company from now one and I have already told our neighbors as well.

  • Review 54 (2020-12-09 - Rating: 5)

    I had absolutely superior service today. The plumber was able to fit me in between other calls and finished the job quickly and efficiently! The cost of service was also MUCH less than other quotes I received. He also was exceptionally professional in looks as well as how he conducted himself... Wish I could give these guys ten stars!!

  • Review 55 (2016-07-22 - Rating: 5)

    Shawn was timely, friendly and professional. He called about 30 minutes before the arrival time window which I really appreciated. The repairs were completed quickly and correctly. I would definitely recommend Carolina Plumbing Pros services. Thanks so much.

  • Review 56 (2019-08-02 - Rating: 5)

    Our water heater cracked. Called Carolina Plumbing Pros and they came out the same day and advised on replacement and also code upgrades (our water heater was 18 years old). Work was completed the following day. Very happy with the service and the price was much better than the other quote wed gotten.

  • Review 57 (2020-01-15 - Rating: 5)

    I have had to have 2 plumbing jobs done in the past couple weeks and these guys are amazing! First was a VERY clogged kitchen sink and some incorrect plumbing parts from the houses previous owner. 30 min and it was all set and good to go.The second was having a water monitoring system put on the houses main water supply. I ordered the Moen Flo and they came out and gave me an estimate and had it installed in less than an hour!

  • Review 58 (2024-09-04 - Rating: 5)

    Excellent service by Jordan. I will recommend your company to my friends.

  • Review 59 (2017-01-27 - Rating: 5)

    I had a great experience with Shawn. He showed up right on time. Even earlier than expected!! And he gave me two options for my toilet both reasonably priced. And I chose to have the toilet rebuilt so that I could keep my Koehler handle on my Mansfield toilet. It worked beautifully. He was neat wearing shoe booties the entire time he was in my home. I would definitely recommend Carolina plumbing pros!!

  • Review 60 (2021-10-08 - Rating: 5)

    Scott and Bruce were great, they arrived on time and got the job done quickly and efficiently. The customer service rep, Destiny, was very helpful as well. All around a good experience. Got 4 quotes and Carolina Pros was the best. Highly Recommend.

  • Review 61 (2019-03-12 - Rating: 5)

    I had a leak below the deck of my whirlpool tub in the master bathroom and had everything diagnosed before I made my call to Carolina Plumbing. I knew I would need a pro since the job was going to be a tough job. I explained what needed to be done to Shawn in detail and he just smiled and said well, lets have a look.I was flat out wrong in my diagnosis and much to my pleasant surprise the leak was fixed with a simple washer.An honest and capable company that I was lucky to find.

  • Review 62 (2019-09-17 - Rating: 5)

    Brannon was our service technician. He arrived on time and completed our repair in a very timely fashion. He was very professional and friendly. he even offered to inspect our water heater as a courtesy while he was here. We will definitely use this company again

  • Review 63 (2019-04-18 - Rating: 5)

    Carolina Plumbing did a great job! The plumber was extremely personable and fixed my issue quickly. They also were able to come out to my house the same day I called about the issue. I highly recommend them!

  • Review 64 (2020-02-27 - Rating: 4)

    UPDATE: 02/27/20 Stefan called to gather more info on the issue. He was courteous and offered to come the next hour or next day. He in fact came the next day, identifying the issue as a city issue. The city is at the house digging up their pipes as we speak. I changed the rating to four stars. If this happened first off, my rating would be five. END UPDATE.If I could leave a lower rating I would. My warranty company scheduled a service call for February 25th when I called on February 21st.My warranty company contracted with Carolina Plumbing Pros and scheduled an appointment for today. Carolina Plumbing Pros was supposed to call me back by end of day to confirm I was on the schedule. They didnā€™t.I called them the next day. When I called, Destiny told me that I was on the schedule for Tuesday. And she mentioned it if wanted something sooner I should call the warranty company to see what I could do. Destiny then cancelled the appointment for today, February 25th.I called the warranty company and asked for a quicker appointment. There was no appointments sooner so I didnā€™t ask them to cancel the appointment. Today, I called Carolina Plumbing Pros to see when they planned to come by the house. Destiny informed me that I was no longer on the schedule.I donā€™t understand why I was told to call the warranty company if I could schedule with Carolina Plumbing Pros independent of the warranty company.Stay away from the non-responsive, poor communicating company doing business as Carolina Plumbing Pros.

  • Review 65 (2016-11-22 - Rating: 5)

    We have used Carolina Plumbing Pros twice. The first time was to replace a failed water heater with a tankless system. Which by the way is the best invention ever! Great service and installation!The second time was to repair a gas line that had failed behind our gas range. Stefan came out and reconfigured the line and regulator arrangement for a very reasonable price!I cant say enough good things about these guys, and I am now a lifetime customer! 5 stars all the way!

  • Review 66 (2018-05-19 - Rating: 5)

    I called Stefan to remove a water softener system and he redid the water piping in the garage and under the kitchen sink. Stefan was professional and a wonderful person. Trustworthy, reliable, great and caring person. His pricing is great and the service is impeccable. For an owner to come out on a Saturday morning and do a three hour job i was very impressed with his service. Stefan i will definitely pass your companys name around to express the value of an honest business man. I will definitely use you for all my plumbing needs. Thanks Richard Schenkel - 5 STAR SERVICE

  • Review 67 (2024-08-19 - Rating: 5)

    The company was quick to respond and technician was knowledgeable and polite. they fixed my issue and answered all my questions.

  • Review 68 (2021-11-02 - Rating: 5)

    We called Carolina Plumbing Pros at noon and they came out 3 hours later and fixed our clogged drain. Our technician was extremely knowledgeable, helpful and friendly. I would definitely recommend them for any of your plumbing needs.

  • Review 69 (2016-04-05 - Rating: 5)

    Shawn came out when we noticed some water damage on our ceiling downstairs, directly below our master bathroom. He called at least 20 minutes before his arrival and arrived in the agreed window, both of which I very much appreciate, and as soon as he stepped inside, he promptly put booties over his shoes. (Another mark of a very professional company!) He was friendly, professional, and wonderful at explaining everything he was doing as he worked to troubleshoot our issue. In the end, he successfully located the issue (the plumbers putty around the shower drain had dissolved over time and needed to be replaced), fixed it, and tested everything to make sure there was no more leaking. We could not be happier with the service we received, and I will definitely call them if I ever need a plumber for anything else.

  • Review 70 (2020-09-29 - Rating: 5)

    Carolina Plumbing Pros is great! Ive used them several times. Theyre always professional, prompt and easy to work with. This last time they fixed a small leak in my toilet that was difficult to find. Although it took 2 visits, they were happy to work me in on a Friday when I called to say the leak wasnt fixed. Carolina Plumbing Pros will be my first call the next time I have a plumbing problem.

  • Review 71 (2021-04-12 - Rating: 5)

    Scott and Samuel were very professional and know exactly what to do to find my slab leak which was in the hot water side, they quickly were able to give me options on re-routing the pipe, since this was not the first time I had a slab leak. This is the 2nd time I have called them, and will call them again to re-route the pipe/ I appreciate honesty and integrity. And this always makes a customer to call back.

  • Review 72 (2016-02-07 - Rating: 5)

    Our hot water heater went out and my home warranty company assigned the work to Carolina Plumbing Pros LLC. The hot water heater had to be replaced. With a young son, we needed hot water immediately. The technician did the work quickly and we had hot water in no time. Great and flexible service!

  • Review 73 (2016-09-16 - Rating: 5)

    Finally! We have found a reliable plumber! Our technician was absolutely the best! He was on time, friendly, informative, desiring the very best outcome from his work, and maintained the same quote we had been given.Whew! What a wonderful feeling to have someone to call when problems occur!

  • Review 74 (2016-02-15 - Rating: 5)

    I received service less than 2 1/2 hours after requesting it. The tech, Randy, was very polite and placed footies over his shoes before entering my home. He was very knowledgeable and made the needed repair quickly. He left the work area spotless and I would recommend Carolina Plumbers to anyone.

  • Review 75 (2018-08-09 - Rating: 5)

    My water heater went caput on Sunday night and I had to call my Home Warranty company on Monday morning. We were referred to Carolina Plumbing Pros and they called us within a few hours, made an appointment for the same day. I was overjoyed. Jason was sent out and he provided exceptional service. That evening we got a call to schedule a new install. Tuesday late morning Jason was back and installed the new water heater as promised. I was quite pleased

  • Review 76 (2021-04-22 - Rating: 5)

    Destiny was super helpful in scheduling an appointment and Sam not only showed up early, but did an outstanding job. He explained all of my options and was super professional. The price was very reasonable and I will definitely be using this company again in the future.

  • Review 77 (2016-11-16 - Rating: 5)

    We had a bit of a mess at our house, and Carolina Plumbing Pros came quickly to diagnose and repair the issue. We were relieved to have the problem resolved and our plumbing working again as soon as possible. The technician was extremely knowledgable and fair in pricing. We highly recommend their services!

  • Review 78 (2019-12-07 - Rating: 5)

    Phone was answered by a very nice person. Dabri came very soon and diagnosed our problem quickly. He did a great job replacing our kitchen sink valves and faucet. He also installed a water reducer and checked the water temperature which needed to be changed. We are very pleased with this company and will definitely use again. Also got a military discount which was very much appreciated.

  • Review 79 (2017-06-02 - Rating: 5)

    Carolina Plumbing Pros is an impressive plumbing company. They are locally owned and operated by people who truly know customer service and equally know their work. When we had to replace our sewer line and re pipe all of the plumbing under the house they did an outstanding job. They were the only plumbing co. that did not ask what the other plumbing companies said was wrong. Their price was the second most affordable out of four quotes. I worked with Stefan (co-owner) and Daniel (technician).

  • Review 80 (2020-04-07 - Rating: 5)

    Carolina Plumbing Pros came out to the house yesterday to replace our water pressure regulator. The tech and manager was friendly and efficient and got the work done in less than hour. The cost for the work was a little less than some others and I would recommend them to anyone else!

  • Review 81 (2016-03-12 - Rating: 5)

    I had a water heater issue late on a Friday afternoon. I called Carolina Plumbing Pros and the plumber arrive at my home within 90 minutes of my call. He explained my options clearly and fixed the problem for a reasonable price. I highly recommend this company.

  • Review 82 (2017-10-18 - Rating: 5)

    I have had the Carolina Plumbing Pros come out on a few occasions this year. First, to come fix a ventillation and clogged toilet, and then to come repair a leak in the main water line coming from my well. The team did an incredible job and were willing to take the time to explain the problems and provide their advice as well. I would highly recommend Stefan as he was the most sincere and patient of the plumbers that came out to my place. He is very knowelegeable and makes certain that the problem is resolved in the most cost-efficient way possible. Brittany in the office is also super friendly and helpful in getting you scheduled as soon as possible. Stefan treated me and my fur baby as family, and I greatly appreciate the services provided by him and the entire Carolina Plumbing Pros team.

  • Review 83 (2016-03-30 - Rating: 5)

    Following a referral by our son-in-law, we had Carolina Plumbing Pros do our plumbing work on a shower remodel. Our experience with customer service on the day of the work was not positive. However, the following day Stepan came out personally to discuss the situation. I have never had a similar experience. It was rare and welcome to have a contractor accept responsibility and express such a desire to see his customer satisfied. Im sure if I had known to contact Stepan when my concerns were not initially resolved, this would have been a positive experience from the beginning. I can recommend this company knowing it is run by a man with such integrity and professionalism.

  • Review 84 (2016-11-29 - Rating: 5)

    Carolina Plumbing Pros was referred to us by our home warranty company which I was a bit weary of at first because sometimes, the companies referred to us by them can be hit or miss. However, with CPP, we couldnt be more pleased! The scheduling staff was easy to get a hold of and we were able to schedule an appointment within 24h of our call. Daniel, our technician, was super friendly, professional and highly knowledgeable. I learned more than Ive ever learned about plumbing with the few minutes of knowledge he shared. It was great! He was quick and cleaned up after the job was finished. I highly recommend them to anyone looking for great professional plumbers. Thanks again, Daniel!

  • Review 85 (2018-12-09 - Rating: 5)

    Iā€™ve used Carolina Plumbing Pros for several years and have had an excellent experience every time. Iā€™ve had a toilet replaced in my guest bathroom, service to my hot water tank, water pressure valve and a new water meter installed. This company not only does great work, but the level of service far exceeded my expectations. I highly recommend their services for any plumbing needs!

  • Review 86 (2016-11-19 - Rating: 5)

    I needed a garbage disposal replaced and issues with a leaking pipe from a shower. Daniel, the plumber from Carolina Plumbing Pros that installed the new garbage disposal and checked the piping was very helpful, insightful, and very personable. Service was great, I highly recommend them for any future projects.

  • Review 87 (2020-08-03 - Rating: 5)

    Our realtor suggested Carolina Plumbing Pros LLC. because we needed a new kitchen faucet installed right away and Dobri was able to not only fit us in, but arrive extra early to get the job done in just a couple of hours! He did an excellent job and without any unwanted surprises. His quote was the final price.

  • Review 88 (2020-07-19 - Rating: 5)

    Needed to have a new water heater installed with all the new codes and guidelines.Did all as they promised and then some :) Competitive pricing. Technician Shawn was A+. Professional & wonderful personality, had some great chats with him throughout the day. Highly recommend !!

  • Review 89 (2022-02-14 - Rating: 5)

    Best Plumber in Charlotte! Stefan and his team have repaired my sewer line, several leaks and recently repiped my entire house. They are always on time, responsive, and very professional.

  • Review 90 (2015-06-25 - Rating: 5)

    If I could give then 6-stars, I would!!! We had a leak in our water heater and Carolina Plumbing Pros were out the next day, communicated with our Home Warranty Company and quickly had a completely new unit and all new piping and connections in place with as little out of pocket cost to us as possible.The men who serviced our home were friendly, responsive, and highly communicative in walking us through what the issues were and what was needed to fix them. And to speak a little more about their character, they replaced our unit in 100 degree weather without so much as a complaint.PROMPT, COURTEOUS, AND TRUSTWORTHY. You cant go wrong with these guys!

  • Review 91 (2020-04-25 - Rating: 5)

    Our technician was on time, very friendly and provided excellent service - he successfully got our toilets and sinks working again and even gave helpful tips on how to keep them unclogged. We will definitely use Carolina Plumbing Pros and would highly recommend them!

  • Review 92 (2018-10-05 - Rating: 5)

    Carolina Plumbing Pros are the best of the best. Prices are reasonable. They answer all your questions and repair only what is needed. I would definitely hire them again. Thank you Jason. I plan to give your business cards to my family and friends.. It is nice to see professional services that are fair, honest, quality driven and reasonable!!!

  • Review 93 (2016-12-23 - Rating: 5)

    Had a reverse osmosis water filtering system installed. Great service and reasonable pricee. Service tech Daniel was perfect. Friendly and knew what he was doing. Seemed to really care about doing a doing a good job for us. Would definitely use them again and recommend to others.

  • Review 94 (2020-09-14 - Rating: 5)

    They came out on 9/14/2020, On time like they said they would. Replaced our water heater to code, and replaced several other items related to the Heater they were not not happy with the way they looked for free. Very professional, great job, clean work. I am a Realtor in the area ,and I will recommend them to all my clients.

  • Review 95 (2020-09-05 - Rating: 5)

    Had been struggling to get my tankless water heater repaired for 5 days. Ordered a part that I was told would fix it and I did not. Frustrated I tried to find someone who would come out on a holiday weekend. After a couple of failed attempts I found these guys. Called me back before I finished leaving my message. Arrived 20 minutes later. Diagnosed the real problem in one try. Had it fixed and running again in less than90 minutes from my first call. HIGHLY RECOMMENDED !!!

  • Review 96 (2015-11-06 - Rating: 5)

    Tommie showed up right on time to replace our garbage disposal. He found issues with our faucet that we were unaware of and walked us through getting it replaced. He found water damage under the sink and floors. He recommended and called a company to come check it out, even waited for them to arrive after he was done. Very courteous, highly recommend!

  • Review 97 (2019-09-06 - Rating: 5)

    Great service! We had technician Brannon at our house within an hour of calling about our leaking garbage disposal. He quickly and efficiently installed a new one for us. Would absolutely use their service again.

  • Review 98 (2023-06-29 - Rating: 5)

    RB came over to help solve a p trap issue. He was extremely friendly and very professional. Had a solution in 10mins and and got the work done in 30! Highly recommend!!

  • Review 99 (2015-12-23 - Rating: 5)

    Wife had a diamond earring fall down a sink. They came out very quickly, were extremely nice and thoughtful, and got the earring out in a flash. Very fair pricing and very understanding. This is the second time weve called on them and are always amazed at their professionalism, great work, and such great attitudes also (very friendly!).

  • Review 100 (2017-03-13 - Rating: 5)

    We had an unfortunate water accident and called CPP to come out and assess the cause. Daniel arrived and was very open and honest about what we were dealing with and what we would need moving forward. Nice to hear that the fix was not simply to spend a lot of unnecessary money which a lot of contractors will do. Very knowledgeable and honest.I would recommend Carolina Plumbing Pros and especially Daniel to anyone needing plumbing help.

  • Review 101 (2020-07-16 - Rating: 5)

    OMG!!!! I have had three contractors at my house this year. A landscaper and a deck builder. THIS IS THE FIRST ONE THAT DID WHAT HE SAID HE WAS GOING TO DO WHEN HE SAID HE WOULD DO IT. Stefan, Scott and Destiny did an amazing job making my water line replacement as painless as possible.Actually did more than they said they would do. Very seldom someone digs a trench in my yard and you can barely notice it.My neighbor hood is thirty years old. The city took over our community water system and we have all had leak after leak. I decided that instead of fixing another leak I would just have the water line replaced and I should be good for thirty more years.Dont bother with other plumbers. Your just wasting your money and time.Now I have to go run through my neighbor hood and let everyone know what a great experience I had with a plumber!!!!

  • Review 102 (2018-02-22 - Rating: 5)

    Daniel did a great job diagnosing and fixing my problem. This was two days ago, and Ive already recommended Carolina Plumbing and Daniel to a friend. Ive 4 plumbers work in my house over the past ten years. Carolina is the only one that has left me feeling like I would definitely call them again for service or repair.

  • Review 103 (2018-05-15 - Rating: 5)

    This plumbing company is by far the best I have ever dealt with, STEFAN called me when he was on his way and was very promp. I had a water main leak. He had to dig up my lawn , which he did very carefully and dug down about four feet to repair the broken main. After he completed the repair he carefully placed the sod back to the point you could barely tell he was there. This is the only company I will ever use. Could not be happier!

  • Review 104 (2018-05-19 - Rating: 5)

    I have had Carolina Plumbing Pros install a freestanding bathtub and two faucets on two different occasions. The plumbers were both on time and courteous, and I havenā€™t had any issues with the installations. I would definitely use them again.

  • Review 105 (2019-12-06 - Rating: 5)

    Was referred to this company by our home warranty provider for a kitchen sink leak. Called when they said they would, Showed up on time, went beyond what I expected. Work looks real good and is dry with no leaks. Came in a clean truck, cleaned up any mess and took old parts with him to dispose. Took care not to track any leaves inside. And super friendly to my overly curious 7 year old and his offers to help. Would use again.

  • Review 106 (2015-04-03 - Rating: 5)

    We just moved into a new house only to discover something was wrote with our water bill. We had CPP come out and take a look because they were an approved vendor with our Home Warranty. He found our problem right away (faulty pressure valve) and walked me threw all his findings. We ended up doing a new valve, new toilets and a thermal expansion tank. While I didnt get any other bids, the price seemed very reasonable and I felt very comfortable with his expertise on choosing new toilets and how the pressure valve worked for our home. I would 100 percent recommend this team to you for any plumbing needs.

  • Review 107 (2016-01-21 - Rating: 5)

    Had a great experience using this company. Danny came to our house to fix an issue with a garbage disposal that a previous plumber from another company had messed up. He was polite, professional, and very knowledgeable. Would recommend them and will use again for future plumbing needs.

  • Review 108 (2021-03-31 - Rating: 5)

    When my husband and I learned we had to have all the plumbing pipes replaced from polybutylene to pex, we immediately began to worry about which plumbing company to use and how much it was going to cost to get the job done right. We wondered how a re-pipe in a 2 story home on a slab foundation would be done and how much damage it would do to the home weā€™ve nearly renovated throughout- both inside and out! I immediately went to Google to find the highest ranked companies that were not from some ā€œnationalā€ or ā€˜big-boxā€™ type stores that seem to always provide the least service for the highest price. We wanted to deal local and with a small business. We began scheduling visits and accepting quotes. Some ranged from the lower end of $5,400 to as high as over $21Kā€” which dumbfounded us! Then I stumbled across Carolina Plumbing Pros and read their reviewsā€” I saw how they replied to ā€œthatā€ customer who wouldnā€™t be happy if ā€œJesus the Plumberā€ fixed their problemsā€” and it was then that I saw how Destiny kept records and handled herself in the professional way I would if I dealt with that customer. I called and scheduled a visit and Dobri came out and did a magnificent and thorough job of explaining the scope of the work required and answered every question I had. Then came one of the best aspects of their serviceā€” the putting everything back together and painting! Not a single quote Iā€™d received yet (7 at that point) included putting the Sheetrock back together and painting the accessed areas to make it look like they were never here. That was a major part that caught my eye ā€” and then the quote came ā€” and the choice was made. Their price was not just competitive, it was exactly what we were prepared to pay given some of the other quotes we had received that didnā€™t include nearly half the work Dobri and his team were going to perform. I sit here typing this review on Day 2 of the project and not only is the work 3/4ā€™s done (including passing inspection by the city earlier today)ā€” but the holes are already patched, taped, and muddled- twice! I am not concerned about waiting til the painting is done tomorrow (after sanding)ā€” my review is burning to get out there for every one of you seeking a plumbing company to findā€” choose these people and you will NOT go wrong. Youā€™ll absolutely love their work and the speed in which they complete it with professionalism. Thereā€” Iā€™m done. I couldnā€™t be any happier with the choice of Carolina Pluming Pros.

  • Review 109 (2015-04-02 - Rating: 5)

    Jimbo came to our house on two occasions to handle a warranty issue with our guest bathroom sink. I have lived all over the country with my husbands work and we have had to deal with plumbing issues many many times over the years. I can say without a doubt that Jimbo is by far the most courteous, clean, professional, and personable plumber I have ever dealt with. Carolina Plumbing, i have been impressed with your promptness to get my warranty issue handled. Thank you.

  • Review 110 (2015-12-28 - Rating: 5)

    These guys are great ! I had them out a year ago to replace my hot water heater and most recently to repair my wifes garden tub. Troy and Chris saved me several hundred dollars removing, rebuilding and replacing the water diverter in the garden tub, paying particular attention to the removal of the trim, panels and associated components that nothing was damaged and could be easily reinstalled without any signs of the service repair work. These guys are professional, trustworthy, experienced, and do excellent work. If you need any plumbing work you should really call Stephan first, CPP owner, as both he and his guys are the best.

  • Review 111 (2016-07-31 - Rating: 5)

    Carolina Plumbing Pros were easy to schedule, on-time, and were true professionals in that they were able to fix my problem, as opposed to having me go buy a new one to install. And because theyre not some fly-by-night company, they offer competitive pricing, and reasonable estimates.I would highly recommend them at the top of your list, when you are looking for real professionals for your home.

  • Review 112 (2019-08-22 - Rating: 5)

    Our hot water heater broke and started leaking through the ceiling. This was on a Tuesday night. The next am i found their reviews online and called. Stefan was here early Wednesday am and gave me an estimate along with 2 other plumbers. There was one other plumber that was a little less but he didnt mention reinforcing the floor in the attic now that it had gotten warped from the water. I felt like for the small difference let stefan do it. While he was here he fixed another small leak on the main water valve. Very professional but also warm and i felt trustworthy. He finished when he said he would. So glad i didnt have to go without water for very long. Thank you!

  • Review 113 (2015-03-26 - Rating: 5)

    I had two plumbing issues recently. Carolina Plumbing Pros did an excellent job. They are prompt courteous, explained what they were doing and why. They helped me to understand that there was a simple fix for what I thought was a complex problem.

  • Review 114 (2019-12-06 - Rating: 5)

    Carolina Plumbing Pros treats you like family. Stefan has done many jobs in our home and we love and trust him! He is amazing, knowledgable, and efficient. CPP provides fast, reliable and professional service. They work immaculately in your home. I have recommended them to friends, family and neighbors and they never disappoint.

  • Review 115 (2015-10-23 - Rating: 5)

    I HIGHLY RECOMMEND Carolina Plumbing Pros, LLC. Tommie arrived this morning promptly and had my issue fixed in a matter of minutes. Recognizing that I had a larger issue than originally reported, he rebuilt the internal toilet mechanism and restored me to better than before. He also went above and beyond to adjust the water pressure that was coming to the house to prevent further or future damage.Thank you Tommie for your professionalism and care to resolve my issues.

  • Review 116 (2018-09-09 - Rating: 5)

    I contacted HWA (home warranty) regarding leak in my water heater and HWA setup Carolina Plumbing Pros LLC to contact me. Just as I wrapped up my call with HWA, Carolina Plumbing Pros called me and advised that Sean would be out within 1PM-3PM, same day, on Saturday. Sean arrived very timely, thoroughly explained the problem and fixed it. Sean was a gentleman, who was very friendly and provided excellent, efficient service. Kudos to Sean and CPP LLC for your AWESOME job! I am keeping your business card handy and should we have need of plumbing services again, Ill ask my home warranty company to assign you guys to take care of our problem. Thank you so very much for the excellent experience!!! šŸ™‚

  • Review 117 (2016-03-21 - Rating: 5)

    I contacted Carolina Plumbing Pros for a shower valve replacement and some drain work, thinking I would end up doing tons of drywall work after the fact. Chris, from Carolina Plumbing Pros, came out and solved my problem without having to replace the valve, or cut into the drywall. Quick. Honest. Affordable. Thanks Chris for the great work. I will definitely be reaching out to Carolina Plumbing Pros for my plumbing needs in the future.

  • Review 118 (2018-09-07 - Rating: 5)

    I had Sean come out to address a leaking shower and he worked with my home warranty plan. He provided helpful insight, was extremely polite and professional and gave me a call prior to coming over to provide an ETA. All around great experience and called him back for other services after initial visit.

  • Review 119 (2015-09-01 - Rating: 5)

    By far the most reasonably priced top shelf plumbers in town!! Got several quotes for some work needed and they not only beat the price but they did some additional work that was needed and not caught by the other guys. Very polite, clean and very skilled! Thanks again Jason! I know who to ask for from now on!

  • Review 120 (2019-07-19 - Rating: 5)

    Sean was awesome! He came in my home and started working right away. My shower spout was inoperable and he replaced it before my lunch ended and I had to get back to work. The level of professionalism shown by him was above the standard. If I need any work done again, I want Sean!

  • Review 121 (2016-04-07 - Rating: 5)

    Chris and Paul expertly installed a water heater in our attic. They came on time and finished on time with no problems. They laid down tarp and were neat. The price was right. And they were knowledgeable. I would recommend them.

  • Review 122 (2018-08-12 - Rating: 5)

    Had a FANTASTIC experience with Carolina Plumbing Pros. As an avid do-it-yourselfer and perfectionist Ive never had any tradesman do a repair or replace anything at my home. Even now I was reluctant, but had insurance coverage so I entrusted Dobri at CPP to replace my water heater. NO REGRETS! Dobri was professional, efficient and extremely careful to do an exceptional job at a fair price. I would recommend this company to anyone in need. Thank you for a job well done!

  • Review 123 (2018-11-09 - Rating: 5)

    Stefan was fabulous. He was on time, actually early! Called beforehand so that I could expect him. Was very pleasant, explained everything so that I understood what was going on and what I was paying for. He resolved the issue quickly and efficiently. I would definitely recommend!

  • Review 124 (2016-01-02 - Rating: 5)

    My husband found a leak seemingly caused by corrosion inside the water heater which caused it to stop working. Stefan came out the same day and a few hours later we had a new heater installed for a reasonable price. He even fixed a valve leak at the main intake water line to the house for no additional charge. Highly recommend!

  • Review 125 (2023-09-29 - Rating: 5)

    We have used Carolina Plumbing Pros for many years and have never been disappointed with the service. Kudos to RB for his professionalism & knowledge!

  • Review 126 (2017-06-11 - Rating: 5)

    Daniel came out in a timely fashion for an urgent problem. He showed up at the time he said hed come, which is always appreciated. He did a thorough assessment, and relieved the obstruction. When, as he had warned us might happen, the obstruction recurred, he and the owner came back immediately and made plans to resolve it completely with some further plans. We appreciated the extra attention they paid to our needs.

  • Review 127 (2019-09-10 - Rating: 5)

    Dobri was early, fixed the problem in 10 minutes and cleaned up his own mess. His repairs were affordable and done really well. Thanks Carolina Plumbing Pros! I will definitely be using you again.

  • Review 128 (2017-07-14 - Rating: 5)

    We had another plumbing company fix a sink and they told us we needed a pressure reducing valve as our house didnt have one. Called up Carolina Plumbing Pros for an estimate and they found the pressure release valve under house - the other company didnt even look there. Their estimate for a new toilet instillation was $200 less than the other company. They showed up when promised and did a great job.

  • Review 129 (2017-01-11 - Rating: 5)

    Chad was awesome! He helped me figure out what was going on with both of my water heaters, was extremely nice, and very knowledgeable! I would definitely recommend him and Carolina Plumbers! They were on time and great to work with!

  • Review 130 (2018-11-09 - Rating: 5)

    Had a garbage disposal go bad, while running the dishwasher. Was able to get them to come out the next day. From the woman who called to confirm the appt to the plumber, everyone was super helpful. Price seemed reasonable & he had the disposal I needed in his van. Would use them again.

  • Review 131 (2016-04-14 - Rating: 5)

    I made an emergency call to Carolina Plumbing Pros, and was pleasantly surprised that Chris arrived at the time quoted. He was very professional and proficient in fixing my problem. The price was reasonable and I will definitely recommend this company.

  • Review 132 (2017-02-28 - Rating: 5)

    Great customer service. Daniel, the technician, was very good in explaining in laymans terms what was the possible cause of the issues I was having. The pricing/cost was reasonable as well. I highly recommend this company for your plumbing needs.

  • Review 133 (2017-07-06 - Rating: 5)

    Very good experience with Carolina Plumbing Pros LLC. Appointment set online for Friday 7 July at 11:00A. Company called Thur. 6 July and said could come day early with 3-5 P window. Daniel called before lunch and said closeby and could come in 20 mins. Daniel arrived, took care of the problem, cleaned up and was gone in about an hour. Daniel a very personable young man. Quoted me a fair price and went about his business. If Daniel is a reflection of this companies employees I would not hesitate to use them again. Thanks Daniel....WTP

  • Review 134 (2016-08-25 - Rating: 5)

    There are not enough words of praise for your company and the technician that came to my home. I wasnt home but my friend was. Daniel was polite, courteous and took care of my two plumbing problems, even going the extra mile by finding another small issue under my sink. He fixed it which delighted me. I am so pleased to know that there are wonderful people out there to help people like myself. Thank you so very much!šŸ‘šŸ˜€

  • Review 135 (2020-04-20 - Rating: 5)

    Needed a new water heater, Shawn came out and gave us an estimate was very detailed. Came in today to do the job very happy. Will definitely call if need them later on.

  • Review 136 (2017-01-17 - Rating: 5)

    Daniel is wonderful! Hes very professional & after everything was said & done, my stress level went from 100 to 1; seriously! If you ever need someone that you can trust, Id definitely give this Company a call & ask for Daniel...you will not be disappointed! Call them & see for yourself !!Daniel--- Thank-you for everything!!

  • Review 137 (2020-07-24 - Rating: 5)

    I used carolina plumbing Pros and they did a great job. Scott was the technician who preformed the job. He was very professional and everything was clean when he left. I would definitely use them on my next plumbing job. Thanks Carolina Plumbing Pros

  • Review 138 (2019-04-27 - Rating: 5)

    We had 3 estimates to replace our water heater. Carolina Pros was the most reasonable and the technician Dabri found things that the other two companies had missed. I highly recommend them!

  • Review 139 (2016-01-14 - Rating: 5)

    Excellent service! We discovered water stains on our ceiling, and he found the source on his first visit. Very knowledgeable, polite, and helpful. Ask for Daniel. He is wonderful!

  • Review 140 (2020-08-11 - Rating: 5)

    Iā€™ve used Carolina Plumbing Pros twice and had a great experience both times. The technician arrives on time and will give an explanation of the work and a cost so there are no surprises later. I highly recommend.

  • Review 141 (2024-04-30 - Rating: 5)

    Best place for residential plumbing needs. Scott was the absolute best. High quality. Reasonable prices and great experience. Thank you!

  • Review 142 (2020-04-18 - Rating: 5)

    The Technician was very professional and quite friendly. He gave me a detailed explanation of my problem and quickly finished the job. The pricing was extremely fair. This was my second time hiring this company, and I will call on it again today!

  • Review 143 (2019-04-02 - Rating: 5)

    My technician was Dubri.Dubri was able to resolve a lingering sewer issue that a highly recommended, trusted plumber failed to identify and fix. He patiently partnered with the city to explain the root cause of the issue, and what his findings were, which ultimately resulted in huge savings for us. I greatly appreciate his honesty and integrity, and will be forever greatful that he answered the call to come to our home.

  • Review 144 (2016-08-26 - Rating: 5)

    Just had service done by Daniel. He was a great service provider and did a beautiful job replacing my pressure regulator. These guys are the only people I trust in charlotte for plumbing work. Thank you again Daniel.

  • Review 145 (2020-01-21 - Rating: 5)

    Destiny was awesome and new exactly what to tell the technician what needed to be done. Stefan arrived on time and took care of the issue quickly and was very professional! I would recommend them to everyone, thank you destiny & Stefan for all you do!

  • Review 146 (2019-09-09 - Rating: 5)

    The technician Brandon and owner were very thorough in explaining to me what all was going on and what needed to be done to get everything fixed. They were very timely in completing the work and I was very satisfied with the end result. Would recommend them to anyone needing plumbing work.

  • Review 147 (2016-07-07 - Rating: 5)

    Carolina Plumbing Pros were referred to us after another plumbing service failed to correct our problem. They were prompt professional and able to complete the job promptly. I would highly recommend them for any types of plumbing repairs!

  • Review 148 (2019-04-26 - Rating: 5)

    Wow. He was quick, efficient, pleasant to talk to, and the pricing was as expected! He fixed 2 sinks, one shower drain, and 2 toilets in under an hour. I know because I was on my lunch break. Very impressed, 10/10 would recommend.

  • Review 149 (2024-02-20 - Rating: 5)

    Thank you so much for the beautiful work, Scott!!

  • Review 150 (2019-04-25 - Rating: 5)

    I had a great experience with Carolina Plumbing Pros! Dobri was awesome! Arrived on time, the estimate was a third of the cost as compared to earlier estimate, professional and friendly! I would strongly recommend this business!

  • Review 151 (2021-03-10 - Rating: 5)

    Fantastic service with Jordan today. He was the epitome of a professional.Will only use Carolina Plumbing from now on. You donā€™t get this many 5 star reviews if youā€™re not doing things right. Thank you

  • Review 152 (2022-07-17 - Rating: 5)

    Amazing group of people! Saved me so much money on water bill!! Did a great job on making sure everything was done correctly!! Will definitely be calling on them if i ever have a need for plumbing guys!

  • Review 153 (2017-02-08 - Rating: 5)

    Great customer service & quick response time. Needed a new hot water heater & Shaun was able to come out, diagnosis, & have repairs completed in a couple of days. Very professional & definitely would recommend.

  • Review 154 (2016-03-11 - Rating: 5)

    Very professional service, technicians were very knowledgeable and helped get to the bottom of our plumbing issue using a few different tactics. Always on time, thorough, and efficient. Would definitely recommend.

  • Review 155 (2016-06-23 - Rating: 5)

    He was on time and very efficient. He quickly identified the issues and provided me with the options for addressing along with associated costs. After the work was completed, he cleaned up his work area and it looked brand new! I was very pleased with his level of professionalism!

  • Review 156 (2024-10-07 - Rating: 5)

    Replaced kitchen faucet. Professional, on time, cleaned up afterwards.

  • Review 157 (2018-11-10 - Rating: 5)

    Stefan was very knowledgeable and friendly. He was thorough with his inspection of our water heater and gave us fair pricing. Would definitely recommend this company

  • Review 158 (2024-08-12 - Rating: 5)

    RB was punctual, knowable, professional. Highly recommend.

  • Review 159 (2016-11-14 - Rating: 5)

    Stefon (one of the principals at the company) repaired a broken sewer line in my yard. Called on Friday, he came out on Saturday. Nice guy, did the job as agreed, knew what he was doing, took his time to do it right. Would definitely recommend.

  • Review 160 (2019-05-14 - Rating: 5)

    Great Service, great price, replaced tankless water heater promptly and without any high pressure sales or fuss. Showed up when scheduled and called to let me know he was on his way. Great experience.

  • Review 161 (2017-07-18 - Rating: 5)

    The technician was very polite and thorough. Called ahead of time to let me know he was on his way and worked to get my water heater repair scheduled quickly.

  • Review 162 (2019-04-24 - Rating: 5)

    We had Shawn come out to repair our leaking garbage disposal and he was quick to locate the problem and took care of it immediately! He was very friendly and answered all of my questions thoroughly and provided excellent customer service!

  • Review 163 (2016-11-05 - Rating: 5)

    Drew came again and installed my new tankless water heater and 3 new toilets. The poor guy was here for almost 12 hours but I wouldnt use any other company. Such a top shelf group of people, thank you!

  • Review 164 (2017-10-03 - Rating: 5)

    We had a serious plumbing emergency and we are so grateful Carolina Plumbing Pros were available to help us. They were so professional and kind. Well be calling them for all our future needs.

  • Review 165 (2016-04-04 - Rating: 5)

    Had plumber came on time and called ahead of time which was great. Fixed the problem in a timely manner, and was very nice and if ever needed any plumbing done will definitely have them as my go to company!

  • Review 166 (2016-12-23 - Rating: 5)

    Friendly and fast service. The finished work looked good too. Daniel was able to answer all my questions. Got some great advice on what to watch out for in an older place like ours. Will definitely be referring others and will be using CPP for future work.

  • Review 167 (2018-10-10 - Rating: 5)

    Thank you, Shawn! He was on time and got right to it. He explained everything as he went and did a great job. No repairs were needed. I just wanted something checked out for my peace of mind. Will definitely use again when needed.

  • Review 168 (2019-10-02 - Rating: 5)

    Brannon showed up ahead of schedule and completed my repair in under 15 minutes. Very pleased with service as well as the pricing. Will use again. Thank you!

  • Review 169 (2016-05-23 - Rating: 5)

    I found Steffan to be very punctual and informative. After getting a second proposal I called him back and scheduled an appointment for the repair. I will recommend to my friends.

  • Review 170 (2019-10-17 - Rating: 5)

    Love this company for all my plumbing needs. They are friendly and do good work. Brannon took care of us most recently and did a great job!

  • Review 171 (2019-03-30 - Rating: 5)

    Water heater broke at 4:00 pm on a Friday, Stefano was here by 10 am Saturday and new water heater fixed by 2:30! Pleasant, professional now our prefered plumber!

  • Review 172 (2018-10-17 - Rating: 5)

    Carolina Plumbing was on time and was very professional! Scott was awesome! They fixed our toilet for a great price and we are so thankful!

  • Review 173 (2018-10-10 - Rating: 5)

    An amazing company. Extremely responsive, professional, and courteous. I had a pipe flood my basement. They were at my house within an hour of my call. I would highly recommend this company

  • Review 174 (2015-04-29 - Rating: 5)

    Carolina Plumbing Pros is amazing! Customer service is over the top. Jimbo was knowledgeable, professional and went out of his way to be helpful.

  • Review 175 (2023-01-27 - Rating: 5)

    They were great! Clearly explained what they needed to do to fix the drain and what it would cost. Did the work quickly and professionally.

  • Review 176 (2024-04-05 - Rating: 5)

    Working with RB was easy and smooth, completed job fast, was on time and very knowledgeable.

  • Review 177 (2024-05-27 - Rating: 5)

    We had service agent RB come out to our home to check out a clog that was causing our washing machine to leak water. He was very thorough, he respected our home, he provided step by step communication of what he was doing and when he located the issue he explained how it took place. I am very pleased with the service received from this company. I highly recommend them. Our washing machine is working beautifully again with no water leaks. THANKN YOU!

  • Review 178 (2018-12-12 - Rating: 5)

    Stefan was very friendly, helpful, and efficient. He gave me an estimate up front and explained the plumbing issue clearly. A very good experience.

  • Review 179 (2018-03-16 - Rating: 5)

    Great service. Stefan top notch guy. Water heater went out on a recent Friday morning and back in business on the next Saturday afternoon and back up to code!

  • Review 180 (2018-11-15 - Rating: 5)

    Stefan was friendly, efficient, and considerate. This is the third fantastic experience Ive had with Carolina Plumbing Pros. I plan to use them forever!

  • Review 181 (2017-01-22 - Rating: 5)

    This was my first time using Carolina Plumbing Pros. Drew was professional, diagnosed our problem and completed repairs promptly at a very reasonable price. I would recommend them.

  • Review 182 (2020-04-25 - Rating: 5)

    Had an issue called .Stefan called me right back & within an hour I had a technician repairing my leak & a new disposal which was at least 30 years old in my kitchen & took the time to look at another issue I have in the bathroom which I will have this company to do that without hesitation .Clean, efficient & knowledgeable to my needs thank you so much for coming in a timely manner .I made the right choice with Carolina Plumbing Pros LLC

  • Review 183 (2020-04-03 - Rating: 5)

    They came out to diagnose a loose toilet, replaced the flange and reseated the toilet. Very professional, explained everything along the way and made sure it was done right. Highly recommended.

  • Review 184 (2019-06-05 - Rating: 5)

    Stefan came out to my house to replace a leaking garbage disposal. He came went he said he would and replaced it quickly. He was very friendly and explained everything to me.

  • Review 185 (2016-04-15 - Rating: 5)

    He fixed our leaky refrigerator ice maker valve. Discovered our water pressure to house is too high. We will have him come out to fix that too. Excellent work.

  • Review 186 (2019-08-29 - Rating: 5)

    They were fast, efficient and wonderful to deal with. They quickly located the problem, repaired a broken water line and installed a pressure regulator the day after I called. Highly recommend!!

  • Review 187 (2017-01-09 - Rating: 5)

    Daniel rrived at scheduled time was very informative. Let me know what was wrong and what needed to be fixed. Overall a great experience was very kind, informative, and easy to talk to.