M & S Plumbing, Heating and Air Conditioning, Inc.

Photo of M & S Plumbing, Heating and Air Conditioning, Inc.

Located in Manhattan, Kansas

Address: 1101 Hostetler Dr, Manhattan, KS 66502, United States

Phone: +1 785-537-7303

Rating: 4.6

Services

  • On-site services
  • Online estimates
  • Wheelchair-accessible entrance
  • Wheelchair-accessible toilet
  • Repair services
  • Gender-neutral toilets
  • Appointment required
  • Credit cards

Categories

  • Plumber
  • Air conditioning contractor
  • Heating contractor
  • HVAC contractor
  • Mechanical contractor

Photos

Comments

  • Review 1 (2024-08-27 - Rating: 5)

    Our A/C gave out this morning (on a 100 degree day of course), Susan at M&S Plumbing had an appointment for us at 3:30pm, then called back and managed to get my appointment moved up 2 hours earlier. The technician replaced my capacitor and cleaned the accumulated dust and debris from the unit and got our A/C up and running pretty quickly. I will definitely use them again in the future. Very happy with how well they took care of us.

  • Review 2 (2024-09-04 - Rating: 5)

    Our ac went out at 10:30am on a 105 degree day. I called M & S and they had a technician (Emily) at our house by 3:30 that day. She was very knowledgeable, worked efficiently and got us fixed in no time! I will use them for all our hvac needs.

  • Review 3 (2024-06-24 - Rating: 5)

    We got home from vacation on a Thursday that just happened to be a National Holiday, collected our mail from the box, and discovered our water heater leaking to the point it HAD to be replaced immediately. Our long time plumbing company did NOT have anyone available during regular business hours until the following Monday and I was a little miffed.While going thru my mail I came across a M&S Plumbing advertising postcard and figured I had nothing to lose, so I gave them a call. The representative that answered the phone was extremely helpful and informed me that although they could not send anyone out that day, they could be there the following day around mid-morning to install the new water heater that I had just purchased from Home Depot.Their technician arrived on time and was very courteous and professional with my wife during the install and finished up very quickly.We have lived in this home for more than 20-years and M&S Plumbing will now be my go-to company for ANY plumbing issues in the future. Thanks for the help.

  • Review 4 (2024-06-26 - Rating: 4)

    Our A/C had given out on the hottest day of the year so far. Called M&S at 830am and by 1030am, the technician Zach knocked on the door. After discovering we were dangerously low on Freon, he provided some options, especially being an older unit. He never pushed to upsell anything, just gave us all of our options. After we decided to re charge the unit, he went to work, cleaned the outside unit, and we were good as new and the house has never been colder. They will be our go to HVAC service from now on. To the owners of M&S, Zach is a good one.

  • Review 5 (2024-11-07 - Rating: 5)

    Great experience with this company. Eric and Trey came in right away and fixed my heat and ac units. Really appreciate them, especially as the weather turns colder!

  • Review 6 (2023-06-30 - Rating: 5)

    Such a great experience with M&S plumbing! They gave me a reasonable time window, showed up on time, and were affordable. The technician I met with (Emily) was super nice, answered all of my questions with informed (and patient) answers, and honestly I felt more comfortable with a female presenting technician. I applaud M&S for hiring based on quality/qualifications rather than what someone looks like!She came out to check my AC unit that had stopped working, refilled the Freon, gave me advice on what to do next, and cleaned the outside of my unit.

  • Review 7 (2023-07-27 - Rating: 5)

    Had an A/C issue on the hottest day of the summer. All HVAC companies booked out for a week or more. M&S said they would try to fit me in and let me know. 2 hrs later they called, met me at the house, and 30 min later my A/C was running again!Friendly and great service.Thanks!

  • Review 8 (2022-09-20 - Rating: 5)

    I had a walk-in shower installed replacing a tub shower combo. Matt and his associate did an excellent job installing the shower. They were very professional in their work. I was very pleased with their work. And when I had a water leak the next morning, they were prompt in their response and fixed the problem. I couldn’t be more pleased with their service, and I want to thank them very much. I certainly recommend M&S to everyone.

  • Review 9 (2020-07-21 - Rating: 5)

    Our AC unit decided to go out on the hottest weekend so far this year. We called M&S and they were able to come out same day to take a look on Friday and unfortunately we had to get a whole new unit. Fast forward to Tuesday of the next week and we have a new air conditioner installed! Ethan was great! Very professional, knowledgeable about our situation and friendly! This was our first experience with this company but we would definitely recommend them to anyone in the Manhattan area!

  • Review 10 (2024-11-24 - Rating: 5)

    I just bought a home and moved back to Manhattan Kansas. M & S plumbing took care of the previous owner so I had them come out for my yearly heater servicing since they already had the records on that and the AC. Scott was the one that came and he was such a great person. He even checked out what was making that horrible rattling noise in my attic and above my office. I asked him so many questions about filters, gas smells, and on and on and he patiently answered every single one. Great customer service! Its so nice to have pleasant people nowadays.Im sticking with them and signed the service agreement!

  • Review 11 (2024-08-05 - Rating: 5)

    AC quit in the afternoon. Called next morning and technician responded same day. Thank you for the prompt professional service.

  • Review 12 (2016-01-05 - Rating: 5)

    M&S Plumbing is a great company! We have used their services twice since purchasing our home last year. The first time was for a sewer backup. They were able to get us on their schedule promptly, the technicians were at our house the next afternoon. They found the problem quickly, fixed it and cleaned up. They even brought over an industrial floor fan to help dry out our carpets. The second time was for a backup in our washing machine drain. Again, we were on the schedule quickly, this time the technician came the same day we called for service. As with our first experience, the problem was quickly diagnosed and fixed, with no mess left behind. In both cases, the office staff was very friendly and helpful when we called for service. Their technicians are friendly and knowledgeable about their jobs. All of these things combined with their competitive prices are reasons I will use M&S Plumbing again, and would recommend them to anyone!

  • Review 13 (2023-07-11 - Rating: 5)

    In this day of contractors not showing up, not finishing the job, and overcharging, M&S was a refreshing blast to the past, when quality service, quality products, and arriving on time was a given. Great company, and great employees. They deserve a raise!!

  • Review 14 (2018-07-06 - Rating: 5)

    We have an older house that will often warrant odd or frequent plumbing and HVAC issues. Whether it is routine maintenance, equipment replacement or general consultations, M & S has always been timely and considerate with our needs. A long-standing, local company with wonderful customer service. They will stay or come back until the problem is fixed and will gladly answer any questions you may have about their billing should that arise. Their dedication to getting the job done correctly and consistency with customer response is why we call them first every time.

  • Review 15 (2019-04-11 - Rating: 5)

    Ive been using M & S for a few years now for everything from annual maintenance to installation of fixtures to emergencies. They are quick to respond even after hours: at the last minute before a holiday; and on a Sunday morning to stop the flow of water from a burst water heater. Regardless of who responds to the call, they are very patient with my many questions. Im confident in and trust their recommendations and work.

  • Review 16 (2019-04-15 - Rating: 5)

    You will not find a better organization than M & S. Highest level of professionalism imaginable. Ive been their customer for over 15 years, and never been anything other than totally pleased with their service, results, and price. Trust me! You want these folks handling your plumbing, heating and air issues. Best results every time!

  • Review 17 (2016-06-20 - Rating: 5)

    I called M&S on a VERY hot day when my air conditioner decided to quit. A technician came and was able to fix the problem that same day. The technician was courteous, knowledgeable , and very prompt. The office was very helpful as well. Thanks M&S for great service!

  • Review 18 (2022-06-17 - Rating: 5)

    M & S Plumbing offers great service and has excellent customer service! Id recommend them to anyone. My technician Quinn was awesome and walked me through the entire repair process.

  • Review 19 (2019-04-24 - Rating: 5)

    Have used M&S for years & today proved why! Kitchen sink clogged, not draining & a mess. Dumped draino down like most people & it wasn’t the answer! Jana scheduled us for the next day, but the team was done & able to head our way same day. They were courteous, got the job done (which wasn’t easy by any means!) and cleaned up afterwards! Matt has always been a go to & confident in his work! Much appreciated! Thank you again M&S!

  • Review 20 (2022-06-08 - Rating: 5)

    About seven years ago I bought my first house, and about six years ago I had my first AC issue. M&S was the first company I called who was ready to make getting my problems fixed a priority.Since then Ive had them out to install a new HVAC system, excavate and repair a collapsed sewage line, and handle just about every plumbing or HVAC issue outside of a remodel. I cant recommend them enough.

  • Review 21 (2023-07-12 - Rating: 5)

    M&S will get all of my business going forward. Quick, efficient, and professional service provided by Matt today. Thank you to all at M&S for your service!!

  • Review 22 (2019-07-18 - Rating: 5)

    Last night 7/18 my AC went out. First thing i did was regular maintenance to see what could be the problem. After searching videos and common problems i came across a bad capacitor. After hours of searching mutliple stores and my house reaching 84 degrees by noon, M&S was recommended to me. I went it there, said hello and was greeted by a group of friendly people. I didnt have to say anything because they saw my bad capacitor in my hand. A young gentleman took my old one and came back with a new one fairly priced. Those people are amazing and not only fixed my issue, but was not afraid to educate me on how an AC system works and common issues as well as self maintenance. Thank you so much for all the help. I recommend this place to anyone needing help with thier AC.AUSTIN

  • Review 23 (2019-04-10 - Rating: 5)

    I had a great experience using these guys. They were very prompt in coming to assess what I had going on and scheduling time the next day to do the work. I couldn’t be home, but left the front door unlocked, came home after work and the work was done. There was no mess and my bathtub drain was fixed.They even had a guy come look at the small holes they had to cut in the other bathroom wall and garage ceiling below and he called me with a quote... that is something I will say I will probably procrastinate though...because I can deal with that for now lol. I highly recommend these guys to help you get your plumbing needs taken care of.

  • Review 24 (2022-12-01 - Rating: 5)

    M & S is service oriented, trustworthy and priced fairly. Communication is fabulous, response time is quick, and they do a great job. I highly recommend this company.

  • Review 25 (2024-10-19 - Rating: 5)

    Absolutely stellar service! Had an after-hours leak at home, and the technician fixed it swiftly and efficiently.

  • Review 26 (2019-05-01 - Rating: 5)

    Great service, reasonable and easy to work with. Since I bought my house theyve replaced or installed my heating and cooling, water softener and other plumbing projects as needed.Edit: Had my entire house replumbed this summer and I am very happy with how much cleaner and organized the new plumbing looks now.

  • Review 27 (2021-11-22 - Rating: 5)

    Absolutely the best team of plumbing professionals ever. The Technicians were respectful, courteous and honest. I’d highly recommend M&S plumbing for 1st in class service. Thank you!

  • Review 28 (2021-08-10 - Rating: 5)

    AC stopped blowing cold air. It was after hours. Called several after hour numbers. They answered promptly. Routed me to the on call tech. Tech came by after finishing the call he was on. Identified the problem. Replaced the part. Very efficient. Very professional. First time customer, but not the last time.

  • Review 29 (2019-08-20 - Rating: 5)

    Eric came out at 8 pm and was able to quickly diagnose the issue and repair it within 30-45 minutes. I really appreciated his quick response, expertise and friendliness! I highly recommend this company!

  • Review 30 (2020-04-30 - Rating: 5)

    By far the best plumbing service in manhattan. I have used them twice now for repairs and I will use them from here on out. Amazing and friendly staff. Prompt service. Reasonable pricing.

  • Review 31 (2021-08-04 - Rating: 5)

    Quick, very informative, thanks Matt.Did not receive the correct info from the secretary, we waited 3 days for service in 100 degrees, and now we were told beings we are on contract that you would have shown up that night.

  • Review 32 (2020-08-11 - Rating: 5)

    Only place in town that understood my urgency and was able to come out the same day. Also the only receptionist I spoke with that did not have an attitude. Called 5 local business and this was the only one to happily help me.

  • Review 33 (2022-07-24 - Rating: 5)

    Won’t be calling for anyone else. M&S Quin Call please!!! No one else to come to my house!! Thank you so much Quin for a job well done !! Leana

  • Review 34 (2022-11-11 - Rating: 5)

    We love M&S. They are always knowledgable, kind, prompt, and honest. Highly recommend.

  • Review 35 (2022-07-05 - Rating: 5)

    Our tech was Quin and he quickly saw the issue with our AC and fixed it. We would call him again!

  • Review 36 (2022-07-15 - Rating: 5)

    Fit me in same the day and fixed it quickly and at a very reasonable price!

  • Review 37 (2020-08-18 - Rating: 5)

    Did great quick work with our a/c unit. Was considerate of our cats when coming and going. Would 100% reuse again

  • Review 38 (2023-07-24 - Rating: 5)

    Made sure to explain service options and what would occur. Really liked the service we got.

  • Review 39 (2019-05-22 - Rating: 5)

    They came out quickly and were able to identify the problem and fix it within the hour. Our basement is safe!

  • Review 40 (2024-01-16 - Rating: 5)

    What an amazing staff they have at M&S. Our old furnace went out on a Friday during subzero temperatures. Not only were they able to install a new furnace first thing Monday morning but the owner himself went out of his way to purchase a new 240v electric space heater and bring that over to our house which kept our pipes from freezing and kept us warm through the weekend. Its so hard to find that kind of service anywhere nowadays but they came through when we were in need. M & S earned anew customer for life!

  • Review 41 (2020-11-05 - Rating: 5)

    They really take care of us. We have a maintenance contract with them. Very worth it!

  • Review 42 (2022-10-03 - Rating: 4)

    M & S Plumbing, Heating and Air Conditioning, Inc. did a great job handling a problem and were very professional.

  • Review 43 (2022-07-28 - Rating: 5)

    Please give them a call!! We have been with them for years!! Great customer service!! Let’s keep them going!

  • Review 44 (2022-07-08 - Rating: 5)

    Service was Exceptional! Highly recommend and will continue using them!

  • Review 45 (2020-09-09 - Rating: 5)

    Air conditioner stopped working, 100 degrees, after hours, on a holiday weekend of course! Fixed within an hour!

  • Review 46 (2021-08-31 - Rating: 5)

    I appreciate their honest and reasonable approach to their services. Quotes are very reasonable, and they even charged less than quoted because it took less time. I trust them a lot, and would recommend them to anyone.2021 update: They continue to do great work. They are fast, friendly, and provide great work at very reasonable prices. Susan and her front desk team and efficient, close the loop on communication, and are a joy to talk to. Even when it hot in our house and we need help, it is always please to talk to Susan. She takes such good care of us! I will continue to recommend M & S.

  • Review 47 (2019-04-18 - Rating: 5)

    M&S Plumbing has been such a pleasure to work with. My first experience was last summer when my air conditioner went out. It was late on a Friday night but Matt was quick to respond to my needs and even made it out that night. He had my AC unit up and running in no time! Recently I encountered plumbing issues, again M&S was quick to respond and had someone out in just a couple days. Matt again came over and diagnosed the issue quickly. He then came out and was able to fix everything in just a day. I am so thankful for their quick response and ability to fix the issue quickly and efficiently. Matt was so professional and knowledgeable.

  • Review 48 (2021-07-14 - Rating: 5)

    Excellent. After hours weekend and very reasonable , would highly recommend

  • Review 49 (2022-01-06 - Rating: 5)

    These guys are AWESOME! Doesnt matter what day or time it is, someone will help you

  • Review 50 (2019-04-27 - Rating: 5)

    Quick arrival and excellent service! Great to work with!

  • Review 51 (2019-06-28 - Rating: 5)

    They were prompt and told me what was needed. It didn’t take long.

  • Review 52 (2020-09-24 - Rating: 5)

    M&S plumbing has helped us with our water heater, sump pump, and a water leak. All of the staff have been professional, quick to respond, took time to answer questions, and overall fantastic to work with. I highly recommend this company.

  • Review 53 (2019-05-10 - Rating: 5)

    The guys came out and took care of our problem quickly and did a great job with giving us the best options to fix the problem for the best cost. Highly recommend them. Have used them for both my work and personal needs.

  • Review 54 (2019-04-03 - Rating: 5)

    Awesome job! Super friendly and professional! Would definitely recommend :)

  • Review 55 (2019-04-08 - Rating: 5)

    Awesome service, would definitely recommend!

  • Review 56 (2022-03-07 - Rating: 5)

    Very courteous and knowlegable.been with them for years.thanks

  • Review 57 (2021-01-16 - Rating: 5)

    Excellent service, reasonable price and friendly service

  • Review 58 (2021-04-12 - Rating: 5)

    Excellent service by knowledgeable caring professionals!

  • Review 59 (2022-02-21 - Rating: 5)

    Great service, professional and friendly customer service!

  • Review 60 (2016-05-02 - Rating: 5)

    Always great service from M & S.

  • Review 61 (2019-04-30 - Rating: 5)

    Reliable and ,fast service!!

  • Review 62 (2019-10-21 - Rating: 5)

    Best plumbers in town

  • Review 63 (2019-09-26 - Rating: 5)

    Great service