Alternative Air
Located in Manhattan, Kansas
Address: 9069 Green Valley Dr, Manhattan, KS 66502, United States
Phone: +1 785-410-2530
Rating: 4.7
Services
- Online estimates
- On-site services
- Repair services
- Appointment required
Categories
- Plumber
- Air conditioning repair service
- Furnace repair service
- Heating contractor
- HVAC contractor
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-12-30 - Rating: 5)
Joe with Alternative Air is amazing! He helped me find an issue that we had been chasing in our house for over a year and in the first phone call he pointed me right at the problem. Now weāre going to have Alternative Air come out and see if we canāt upgrade our water softener! Thanks Joe and Alternative Air! -
Review 2 (2024-12-12 - Rating: 5)
The Alternative Air crew helped me get a small home in Wamego ready to rent out. It got all new HVAC, water lines, and a new water heater. Competitive on pricing and got it done in a timely manner. Highly recommend! -
Review 3 (2024-07-07 - Rating: 5)
If I could give more than 5 stars, I absolutely would! Unfortunately, I had to delete my five-star review from 3 years ago to add this one. I was unsure if updating the last review would show it as edited or blend it with older reviews. Nevertheless, three years ago, and again just recently, we had outstanding experiences with Alternative Air.We had a technician out in April 2024 because our thermostat was set to 68-70 degrees, but our house was staying around 74-76 degrees (on any day over 80 degrees, our AC gets turned on, LOLāhence why it was running in April, LOL). The system worked well for a while, but the issue returned. I contacted Alternative Air on 06/24 and spoke with the nicest lady. She couldnt send someone that day but assured me theyd fit us in ASAP. Later that afternoon, she pleasantly surprised me by calling back to confirm a technician would arrive shortly after 8:30 am the next morning. Her proactive follow-up was unexpected and appreciated.The next morning, Nicholas L. called to say hed be over shortly. It was a hot, humid morning, so I offered him water and chatted with him outside as he inspected our unit. Nicholas is not only a thorough technician but also incredibly friendly and personable. Its amazing how quickly we found common ground and chatted like old friends in just 30 minutes. He got our system running perfectly again, and I couldnāt be happier with the serviceāfrom my first call on 06/24 to having my AC fixed on 06/25.Keep up the phenomenal work, Alternative Air! A lot can change in three years, but your fantastic service remains consistent! -
Review 4 (2024-04-22 - Rating: 5)
Alternative Air exceeded my expectations when I had a hot water tank issue. From the moment I called, their customer service was incredibly helpful and attentive, guiding me through the process and setting up a service appointment right away. The technician (Wade + teammate) who arrived was not only prompt and professional but also extremely knowledgeable. He quickly diagnosed the problem and explained everything in simple terms, ensuring I understood the necessary repairs.The work was done efficiently and with meticulous attention to detail. I was impressed by how clean and organized everything was once they finished, which isnt always the case with repair services. Whats more, the pricing was fair and transparentāI knew exactly what to expect, with no surprises.Thanks to Alternative Air, I had hot water again in no time, and I felt confident that the repair was done right. I would absolutely recommend them to anyone in need of HVAC or hot water tank repairs. Their combination of expertise, customer focus, and reasonable pricing makes them a top choice! -
Review 5 (2024-06-14 - Rating: 5)
Thomas and Jason recently performed some work at our home and they both did an awesome job! They were courteous, friendly, and very knowledgeable. Thomas fixed a problem we had been having for some time. He persevered and figured it out. Great job Guys! -
Review 6 (2024-06-04 - Rating: 5)
I had my spring air conditioner service done today. This young man did an outstanding job. He was professional and personable. As a retired business owner, I know how difficult it can be to find outstanding workers. Iād rate his service as superior. -
Review 7 (2024-05-13 - Rating: 5)
Ian & Dawson seriously exceeded our expectations today! From the moment they arrived, throughout the water heater installation, the tutorial of operation, and their exit, Dawson & Ian worked seamlessly as a team. Iām in real estate and will definitely refer Alternative Air & Ian & Dawson!!! -
Review 8 (2024-04-19 - Rating: 5)
Max W. did a great job for our yearly service - the air conditioning unit is an old one, and its always a worry on my mind that its going to handle the upcoming summers. Max came in and efficiently went through everything, though, and Im happy with the job he did cleaning everything - and making a useful suggestion for replacing a part, without feeling pushy. -
Review 9 (2023-08-01 - Rating: 5)
My wife and I returned home from vacation and our AC had given out! Our house was not in any condition to live in with the extreme heat outside! We contacted Alternative Air and they were able to get us quickly on their schedule (THANK YOU!!!) Ian and Max (trainee) came out, during the promised time period may I add, and quickly diagnosed and repaired our unit. We both noticed that Ian was able to efficiently train Max and complete services without wasting time. These gentlemen even went above and beyond and checked the remainder of our unit and cleaned it. We are extremely grateful for Ian, Max and the Alternative Air Team! We will be recommending them to EVERYONE! -
Review 10 (2023-08-24 - Rating: 5)
Our AC stopped working in the evening during the hottest week of the year and after a long night of little sleep, Alternative Air was at our house the next morning. I was surprised at how quick they were able to come out and get our AC working again. It was nice coming home to a cooled house especially with kids. They were also extremely reasonably priced for same day service and treated us like long term customers even though this was our first time using them. Thank you for your service! -
Review 11 (2024-12-03 - Rating: 5)
I requested plumbing services on Sunday night through the Alternative Air website. They got in touch with me promptly on Monday and were so helpful in working with my schedule to come out. Thomas quickly attended to all the work I needed done. I highly recommend them and will use them in the future. They were a pleasure to work with. Thank you so much, Alternative Air! -
Review 12 (2024-01-23 - Rating: 5)
Ian and Max came out same day when we were having some heating issues. They were quick, efficient, very reasonably priced, and professional. Would recommend Alternative Air to anyone! -
Review 13 (2023-11-07 - Rating: 5)
Alternative Air replaced our furnace and AC and installed a whole-home humidifier. Ian, Jordan, and Dawsen did a great job installing everything and explaining everything in a way I could understand. I especially appreciated how attentive they were about our pets. We have two cats and a dog, and they were careful to keep them from getting out and very understanding about the incessant barking (pup doesnt like strangers in her house). -
Review 14 (2024-03-14 - Rating: 5)
I recently used Alternative Air for HVAC maintenance and couldnt be happier. Ian and Denton were professional, knowledgeable, and transparent. They explained everything thoroughly and left my system running better than ever. Highly recommend! -
Review 15 (2024-04-25 - Rating: 4)
Max W did the Spring check on my HVAC. He was on time, professional and explained things well. Iāve been very happy with the service from Alternative Air. The office staff are great to work with too! -
Review 16 (2023-12-22 - Rating: 5)
Had Ian Shriner come to my apartment today 12/22/23. Hell of a guy, he was friendly and he was efficient and quick at the task at hand (replacing my mag rod in my water heater). Explained why he had replaced it and the reason for needing to replace them every so often. Quick process, simple process. Would recommend this company and Ian to represent it. -
Review 17 (2023-12-11 - Rating: 4)
A technician came out to our house twice to fix the same problem... When it broke a third time I messaged them on Facebook airing my frustration that the problem had not been fixed but we were charged for 4 hours of work (though the technician was only at our house for 15 minutes at a time).A representative reached out to me and said they would be contacting me directly after they spoke to the technician who responded and the owner, but three days later and that never happened.Turns out there was a miscommunication and the owner reached out to me directly to apologize and communicate. I appreciate it greatly. -
Review 18 (2023-12-19 - Rating: 5)
We recently purchased a home and Alternative Air is already my go to for HVAC and plumbing. Both times someone came out they were on time, quick, and most importantly, they explained what they did and anything I needed to know.Ian Shriner came by yesterday and replaced a sink part for us. While minor, he took the time to explain everything, which was appreciated. -
Review 19 (2024-04-18 - Rating: 5)
Max did an excellent job servicing our furnace. Very detailed and helped educate me. Looking forward to doing more business with Max and Alt Air! -
Review 20 (2024-08-26 - Rating: 5)
Ian and Dawson were great. They were prompt, diagnosed the issue and fixed it quickly. -
Review 21 (2024-04-29 - Rating: 5)
Thank you Max for your professionalism today. Great service and extremely polite. Not only did he do the service that was planned for today but he also noticed a potential issue that I may have and offered to coordinate that appt for me.Thank you!!! -
Review 22 (2024-03-01 - Rating: 5)
Had hot water heater issue. Prompt response with excellent customer service from beginning to end. Ian was very thorough and informative throughout the repair. Would highly recommend them. -
Review 23 (2023-08-24 - Rating: 5)
Thank you! We ran into an issue today. We stopped by your store front, (you remember us from a previous install) and discussed what we had already done and asked for advice. You really listened to us. Knowing out of our scope you guys had a tech out same day restoring cool air to our grandchildrenās home on 100+ degree day. We Thank You for your knowledge and quick response. We will always be a customer. You guys Rock! -
Review 24 (2024-01-19 - Rating: 5)
Ian and Max were great, and the overall service from the entire team at Alternative Air is always outstanding! They are quick to respond, affordable, and communicate throughout the process. -
Review 25 (2023-02-15 - Rating: 5)
We had an outstanding experience working with Alternative Air on our recent furnace and hot water heater installation. They were super responsive from the time of our initial inquiry all the way until the job was wrapped up and ready for inspection (they even contacted the city to set up an appointment for us for the code inspection after all the work was done!). The materials bid on the project were an exceptionally good value and presented without attempt to oversell higher priced options. We were impressed by the hard work of the two young men who handled the installation, particularly given that the removal of our old furnace proved to be a bit more of a challenge than perhaps originally expected. The cost for the project came in right in line with what was originally bid. We would happily recommend them to others who are considering HVAC installation or repair. -
Review 26 (2024-04-30 - Rating: 5)
Max did our Spring service on all units, great peace of mind before Summer. He was friendly, punctual and efficient! We -
Review 27 (2023-01-11 - Rating: 5)
Man, let me tell youā¦I came home late from work (25 minutes out of town) on a Saturday to the smell of propane in my house. The house was 53 degrees. I immediately knew something was wrong. After a ton of research and troubleshooting (not exactly recommended unless youāre a pro) I gave up and started panic calling HVAC companies and gas companies.Alternative was the first one to respond on Monday, and was here that afternoon!! Itās been 4 days and none of the other companies have responded. My gas leak was diagnosed at my furnace immediately and the Tech ordered the required parts on the spot in my utility room. The Tech was personable and took the extra steps to make sure that my home was truly safe to be in. With the speed and professionalism of my experience, I couldnāt recommend Alternative Air enough! They are worth the price tag thatās just a little more than the other companies I called. I would be staying in a hotel right now if I hadnāt called Alternative. Thank you for extremely fast and professional service!Ian was a great Tech!And thanks to Shauna for the quick response! -
Review 28 (2024-04-25 - Rating: 5)
Max-we were very pleased with him. He was pleasant and very thorough in providing the service. Hope to see him next time. Joy & Jim Gerlaugh -
Review 29 (2023-07-05 - Rating: 5)
Jordan and Mike did the install on our new AC and Heating units. Service was fast and quality of work was amazing. Everyone at Alternative Air was very professional and the guys made sure they cleaned up everything and didnt leave anything behind. Would definitely recommend them in the future. -
Review 30 (2020-09-24 - Rating: 5)
My fiance and I bought our first home knowing that at some point we would need to replace the furnace and AC at the age that they were. They lasted us a few years before they gave out and we knew we needed to find local experts to help us out. One hot day, our AC stopped pumping cold air and so I called Alternative Air. The customer representative was instantly kind and assuring that someone would be out the same day, and it happened. Ian was our guy and he provided exceptional service. Not only did he troubleshoot our AC, but he quickly determined what was causing issues with our furnace too (we knew we were having problems). Due to a chunk of ice on the AC, Ian had to come back later that same day to further inspect. He made time out of his schedule to do this for us and then provide a service report. He topped off our AC so we had enough freon to run through the summer then went back to work. The same day, we received a quote for a full repair from the team at Alternative Air since we wanted to know that cost. After scheduling the replacement, Natalee was super great about communicating when they would be at our home and how long. The guys that replaced our AC and furnace were always respectful to the interior of our home and outside of our home. They wore shoe coverings and were very professional. After installation they even vacuumed up the space around the furnace. Hats off to the team at Alternative Air for providing quick service that is not only fast and reliable but also very professional. Ian and Natalee were fantastic! -
Review 31 (2024-04-26 - Rating: 5)
First time homeowner and was recommended to get a/c / furnace service. Max Wunder provided great service, was quick and communicated everything he did/saw or any recommendations. -
Review 32 (2024-01-23 - Rating: 5)
Quality, efficient, and friendly service replacing a water heater. Ian was fabulous! We highly recommended Alternative Air and Ian for your water heater needs. -
Review 33 (2024-04-26 - Rating: 5)
Always great service and any problems are quickly dealt with. They dont force services on me that are not needed, and I appreciate that. Kudos to Max Wunder for his polite, pleasant demeanor, and knowledge. -
Review 34 (2023-11-21 - Rating: 5)
I called and got the same day visit! Our furnace was not working. Ended up being the thermostat. Ian Shriner was very professional and listened and answered the questions I had! Recommend! -
Review 35 (2024-05-06 - Rating: 5)
Max Wunder with Alternative Air just finished our spring HVAC check! We have always been pleased with the service from Alternative Air. Thank you! -
Review 36 (2023-08-18 - Rating: 5)
The owner of the company stopped by to give a quote and was super friendly and knowledgeable. Their price was nearly half of what another competitor gave. A couple days before the install, I received a call telling me the 2 1/2 ton AC I was quoted wasnt in stock from their supplier, so they upgraded me to a 3 ton unit at no extra cost. On Install day, all three employees at my home were very polite and awesome people to invite in our home. Considering my line of work, Iām always a little apprehensive to have people in my home that I donāt know since I deal with the other side of the world. I of course had some questions about this or that while just making sure I knew what my new system does and doesnāt do, they were all eager and willing to answer everything and they cleaned up as if they were never there. My new HVAC system runs like a champ now. Instead of having a system that just slows the speed of the house heating up on warm days, it actually drops temperature now. Im sure the Wamego electric grid will be happy about my new purchase haha. -
Review 37 (2021-07-27 - Rating: 5)
Highly recommend. Our AC was not keeping up in the heat of the summer so I called Alternative Air. Our technician, Ian, was professional and easy to work with. He explained what the problem was and proposed solutions. He was able to explain the issue to me in a way that was easy to follow and understand. The service call was $100 which when the temps are over 100, was worth every penny! -
Review 38 (2021-09-09 - Rating: 4)
Both Omar and Ian were great and very professional. Our AC went out about a week ago. Alternative air came out after hours to repair it. Turns out the coil was broken, they quickly shipped it and spent quite a few hours making sure everything was good to go. Couldnāt recommend them more! -
Review 39 (2020-12-23 - Rating: 5)
After the HVAC and plumbing company we used for 20 years decided to close its doors, we werent sure which company to turn to the next time we encountered a relevant problem. After doing some research, we decided on Alternative Air, and were glad we did.We were pleased with Alternative Air from our initial contact through to the completion of our repair.Our technician, Ian, was prompt, friendly, knowledgeable, informative, and thorough.We also thought the cost of the service was quite reasonable.Were glad we decided on Alternative Air for our repair, and we will definitely call on them again when the need arises. -
Review 40 (2020-10-21 - Rating: 5)
Alternative Air has done work for us a couple of times & weve been very satisfied! They told us when to expect a repair person & were right on schedule. Ian quickly diagnosed the problem & resolved the the issue. He also thoroughly explained what was wrong, how things should work, & what he was going to do. He was great to work with! Highly recommend Alternative Air. -
Review 41 (2021-10-19 - Rating: 5)
Karl, Omar, Ian did an amazing job with fixing our heating and cooling system. They were on time and fast, along with a really good price. I would definitely recommend them. Theyāre honest and provide good services! -
Review 42 (2019-05-03 - Rating: 5)
Overall I have greatly appreciated the work that alternative air has done for me. They replaced my whole central air system in one day and stayed past seven o clock to make sure it was in order. Recently Ian stopped by to check my a.c. Unit and did a great job of explaining the system to me and resolving some issues I was having with the equipment. I look forward to working with them in the future and I am so glad that they were recommended to me. -
Review 43 (2021-02-10 - Rating: 5)
I called Alternative Air for a furnace issue. They sent their technician Ian to access what was going on with it. He was courteous, and explained what he was going to do to fix it. He wore covers over his shoes so he would not track snow and ice into the house and he exercised Covid-19 precautions while working. He was quickly able to determine what the issue was and called around to locate the part needed to fix it. He returned with the correct part and got it fixed. He even replaced my air filters. I will definitely call them again if needed for any other issues. -
Review 44 (2023-12-12 - Rating: 5)
Ian, Max, and Jordan installed our heat pump and furnace today. Professional, polite, accommodating, and Iām running out of adjectives. We couldnāt be more pleased with the three of them and the installation. -
Review 45 (2021-07-30 - Rating: 5)
We have had to contact Alternative Air in a pinch on several occasions and they always arrive quickly and get the job done well! It is nice knowing you have a reliable business to contact when things like your AC go array (we are some hot blooded individuals).Ian Shriner was very professional and diagnosed the problem almost immediately and our AC was fixed within 30min of us calling!Truly a god send -
Review 46 (2024-05-10 - Rating: 5)
Max was super respectful and kind. Got what he needed to get done quick and orderly. Great service! -
Review 47 (2024-12-03 - Rating: 5)
Fast and honest service. I called these guys after dehart tried to completely rip me off. The alternative air technician identified the problem fast and fixed it. No BS economy and premium packages. Solid, honest work. Call them before calling DeHart. You will not regret it. -
Review 48 (2021-05-03 - Rating: 5)
We had Seth with Alternative Heating and Air out today to check our A/C unit before the summer heat is full boar, and he was phenomenal! This fall, while having some heating issues they were very accommodating and squeezed us in even with only a few hours notice. At that time they were very professional, and corrected our unit with no problems since. It was then that we joined their bi-annual Spring/Fall servicing program. When Seth came to the house today he was incredibly polite and personable. Even with our crazy hounds barking in the background he assured me it was no problem at all. He gave us great tips for helping to keep our homes temperatures balanced out this summer, reassured us our unit appeared to be sound for another season, and reminded us to give a shout, no matter the time of day if we have any Heating, Plumbing, or Air problems this year! I couldnt recommend Seth or any of the Alternative team members weve had more! Great business to work with! -
Review 49 (2021-02-16 - Rating: 5)
A BIG thank you to the people at Alternative Air for saving us! Our furnace went out on Monday (during historically cold weather) and they were on our doorstep an hour after I called. They even brought us a space heater! :). They were courteous and professional. I would highly recommend them. Thanks Ian and Jason! We are feeling toasty warm now! -
Review 50 (2021-02-10 - Rating: 5)
With the highs only in the teens this week, my heater picked the wrong week to quick working. I called my regular Heater Repair and received the, we will get back to you shortly speech. Not when I called Alternative Air... I got the most friendly and compassionate voice on the phone. After talking with her I also signed up for the Heater/AC Club (not sure if that is the official title). You cant beat this club! I wont get into the details of the club, but I wish I was in this club years ago. So back to the great service... Ian Shriner calls me back a few minutes later to tell me he will be at my house in about 5 minutes. Talk about professionalism and thinking of my safety! He showed up with a mask and had booties to cover his boots. He was very professional and talked at my level. It may be just me, but I do not know anything about a central air heater. What I liked, is he didnt try to use big fancy words and he broke it down to me. He also listened and answered all my questions. I now know more about my own heater than I ever did before. I just must thank Ian for taking the time to work with me. It was really great to have someone like Ian come to our house in our desperate time of need and still show he cared!! I will NEVER go back to that other company again! Alternative Air All the Way!! -
Review 51 (2018-12-13 - Rating: 5)
I wish to express my appreciation to Alternative Air. They recently finished a remodel on an older home I was in charge of managing. They were extremely responsive to our needs and finished the work on time. I went over what we needed to be done and appreciated the money saving ideas and alternatives that they came up with. I was able to communicate not only with their workman but the owner of the company as well. Anytime I had a question they fully explained cost and details up front. -
Review 52 (2021-08-11 - Rating: 5)
Our AC went out the night before a 100 degree day and Alternative Air arrived the next day and got things fixed quickly and professionally! Ian was our technician and was very prompt, kind, and had our system fixed up in a matter of minutes. Thank you, Ian! -
Review 53 (2019-06-08 - Rating: 5)
I cannot thank Alternative Air & Ian enough for their service today. Within 2 hours of our initial call for help Ian was at our house and had identified the fault & repaired our AC unit. Ian was polite, professional, highly competent and keen to answer any & all the questions I had. Without hesitation I will be recommending this company. Debbie Massey -
Review 54 (2023-10-28 - Rating: 5)
Ian was great. Showed quickly on a Friday evening when temps were dropping. Installed thermostat quickly. Personable and professional. -
Review 55 (2024-04-24 - Rating: 5)
They were able to come out quickly and address the necessary issues. They were professional and didnāt seemed bothered with all of my questions. Highly recommend! -
Review 56 (2019-04-29 - Rating: 5)
Ian at Alternative Air was fantastic! He was able to come out on super-short notice (same day) and get my leaking A.C. unit back on track! He checked everything out, gave me options to choose from, and got me fixed up and ready for the summer ahead at a price that didnt break the bank. A big Thanks goes out Ian and to Lindsay in the office that seemed to understand my dire situation for getting someone out to our remote location before the oncoming rains made it impossible. -
Review 57 (2019-08-14 - Rating: 5)
I arrived home from vacation and the air was not working. The temp in the house was 95Ā°! Alternative Air sent Ian Shriner out first thing the next morning!He called before he arrived to let me now he was on the way. Once Ian arrived he diagnosed the problem pretty fast and the repair was made quickly. I appreciate the professionalism and that he worked in a time efficient manner. Ian was also very polite. I will not hesitate to refer Alternative Air to others or to call them for service in the future. -
Review 58 (2021-01-28 - Rating: 4)
Our heater went out during the night. We called Alternative Air around 6:30 a.m. when we got up and realized. Ian was at our house shortly after 8a.m. He was very professional and followed covid safety protocols. He explained in detail what was wrong, gave options, and was very thorough and professional. Will definitely use this agency again! -
Review 59 (2021-08-11 - Rating: 5)
Called to have our AC serviced and they scheduled us very quickly. Ian Shriner came over to give everything a check and cleaned everything out. He did a great job and would recommend to anyone. -
Review 60 (2018-12-07 - Rating: 5)
Alternative Air is a very reliable and dependable company. I have used them for new construction for my personal house as well as use them for my business needs. I have used them for HVAC, plumbing, and electrical. They are very professional and caring. I had an issue come up and within 45 minutes of calling they were there for me and got the job done beyond my satisfaction. They have never tried to get me to buy something I dont need. They seem to care more about quality of work over quantity of work. Their entire staff from the front office, to their techs, to their owners are friendly, knowledgeable, and dedicated. I recommend them to anyone I know and greatly appreciate their service. -
Review 61 (2020-07-06 - Rating: 5)
Thank you so much to Ian and everyone at Alternative Air! My AC went out on July 3rd. Alternative was quick to call me back and they came out right away. Fantastic service and very reasonable prices. Thanks for helping me out in a pinch. Will definitely use them again and recommend them to others! -
Review 62 (2020-08-30 - Rating: 5)
We have used Alternative Heating & Air on several occasions & have been extremely satisfied every time. Their employees are always professional and courteous! Office staff has always been kind, easy to work with, & get someone out quick to fix any problem. We highly recommend & will continue using Alternative Heating & Air for all our heating, cooling, & electrical needs. -
Review 63 (2019-07-26 - Rating: 5)
My air conditioner was not working right yesterday. I called alternative air late in the afternoon and they came first thing this morning. Ian was very nice. And he explained everything to me. I will recommend them and use them again -
Review 64 (2020-10-22 - Rating: 5)
Both Alternative Air and I were served well by Ian, HVAC Technician. Ian worked diligently for an extended time to discover an ongoing problem with my heating/air unit. He was communicative, straightforward, and honest. Ian was an advocate for both Alternative Air and me, the customer. I recommend this company and thank them for their conscientious employee, Ian. -
Review 65 (2022-01-08 - Rating: 5)
Ian Shriner is the technician that came to fix my furnace and he was very professional and knowledgeable. He was also very kind and helpful and I will continue to use Alternative Air for all of my HVAC needs and specifically request Ian. -
Review 66 (2021-02-16 - Rating: 5)
Had great experience with Ian! Our furnace wasnāt keeping up with the cold weather so made a call to have it checked out. Got a prompt call from Ian before he showed up. Helped answer any questions I had while working on our furnace! Really appreciate everything! -
Review 67 (2023-12-14 - Rating: 5)
Ian did an amazing job changing out the part in the heater today. Very knowledgeable thatās for sure. Thanks for getting it done so quickly. -
Review 68 (2017-01-25 - Rating: 5)
I was overly pleased with my encounter with Alternative Air earlier this week. Not only did they come in a hasty manner and get my plumbing working again, but they very professionally answered all of my questions. On top of that they gave me advice on how to prevent future issues and reassured me that theyre simply a call away if I run into any other plumbing issues. I highly recommend them and will be utilizing their services in the occurrence of any future plumbing needs. -
Review 69 (2021-08-11 - Rating: 5)
Our AC stopped working and we needed help fixing it. Alternative Air came out same day and had a quick response. Ian Shriner the HVAC Technician was able to troubleshoot and fix the problem in a matter of minutes. He was professional and able to explain the problem. Will use again in future if any further problems arise! -
Review 70 (2024-11-22 - Rating: 5)
They were fast, efficient, they did what they said they would and just all around high quality people. Thank you! -
Review 71 (2021-02-21 - Rating: 5)
We had a pipe burst from the cold weather last week. They called about 1.5 hours after we called them to report someone would be at our home in 30-45 minutes (on a day they were swamped with similar calls). The repair person arrived in that window of time, having left a non-emergent job to help us out. He was quick, courteous (wore mask and booties), and really appreciative of their ability to get us in. -
Review 72 (2020-01-15 - Rating: 5)
Always accommodating, same day service! Ian & Joe were very respectful of my business ran out of the home! Quickly resolved our ac issues! I would highly recommend them to anyone in need of hvac service! -
Review 73 (2019-07-23 - Rating: 5)
We called to make an appointment late in the evening, hoping we would be able to leave a message and not disturb anyone. Our phone call was answered. The very next morning Ian showed up to look at our air condition problem. Talk about speedy service! He explained what was wrong, explained what the cost would be to fix it and proceeded to fix it. Within 20 minutes we were back up and running. Thank you Ian! -
Review 74 (2020-08-29 - Rating: 5)
Thank you so much to Ian and everyone at Alternative Air! I had to get my AC repaired and from the moment I called I knew I was in good hands. I havenāt had good luck with any other HVAC companies around Manhattan so it was a breath of fresh air! -
Review 75 (2021-02-24 - Rating: 5)
We have used Joe and his team at Alternative Air for maintenance, renovations and in emergency situations. We have called in advance, and in late night, weekend emergency situations. In emergencies, we received immediate responses on site from knowledgeable people who helped solve our problems. In planned situations, we also received timely attention and communication about our options that we could easily understand and make decisions based off of. HIGHLY recommend Alternative Air in both situations. -
Review 76 (2020-11-14 - Rating: 5)
Alternative air has done multiple repairs and services for me. However the most recent was installing hvac, plumbing, and electrical in a new home. The service is top notch, they are on time, reasonably priced and gave me a quality product. I have called them on a friday afternoon for a minor issue that could have waited until Monday. However they insisted they had a tech available and took care of it immediately. Defiantly a one stop shop for all Hvac, plumbing and electrical. -
Review 77 (2018-07-15 - Rating: 5)
We purchased two Air Scrubbers and the Laundry Scrubber from Alternative Air in Manhattan KS. Beginning with the install, it was professional, clean and we were provided a thorough explanation of the product capabilities. The product works as advertised. The Air Scrubber eliminated odors and within 1 to 2 weeks there was a noticeable decrease in the amount of dust in the house. We have a large golden retriever dog and any odor indicating the dog was inside was gone. As for the laundry scrubber, we were impressed. It is difficult to believe laundry can be cleaned without detergent. The Laundry Scrubber has no problem keeping up with our family of four, including two young boys who are budding athletes. Aside from major stains, which would require pretreatment, we have no issue. Clothes are clean and fresh and any pre-existing odors were gone. The washer stays clean and the musty scent which accompanies front load washers has been greatly reduced. Due to using only cold water washing is a one step process; our 10 year old can do it. We highly recommend these products and the install and service provided by Alternative Air. -
Review 78 (2022-07-14 - Rating: 5)
Ian, Travis, Mitchell, and Drew were very professional in there work getting the job done on time. Feels good to have cool air.Thanks a lot boys you did fantastic work. -
Review 79 (2021-08-10 - Rating: 5)
A/C went out called alternative air at 4:30pm and they were able to come the next day. Ian quickly diagnosed the issue and got it fixed! Weāve used them before and definitely will again! -
Review 80 (2024-05-09 - Rating: 5)
Alternative Air does a great job. Have used them for several years. Service is above expectations. -
Review 81 (2017-01-25 - Rating: 5)
We live in Americus, Kansas (which is an hour away from Manhattan). My husband is gone quite a bit for work and we needed some plumbing done immediately. We called our local plumbing company and they said they were out 9 to 10 days. So we googled good plumbing companies and Alternative Air popped up. We were skeptical that a company located an hour away would be able to help us in a timely manner. However, when we called, they said they could have someone here in an hour and a half! Sure enough, an hour and a half later, a technician arrived and diagnosed our problem. He went to Emporia for parts and came back to fix it. Im so pleased with Alternative Air!! If anyone anywhere needs fast, reliable, and affordable help with their plumbing and/or heating and cooling this is the place to call! -
Review 82 (2021-07-31 - Rating: 5)
We had problems with our AC for a month, the company our appartment complex uses (Thermal Comfort) told us they did all they could and that having 85 degrees in the house was normal due to the high temperature.After fighting with the mamager here, they approved a 2nd opinion.I called Alternative air yesterday and they came out today, Ian showed up at the time i was told by his boss, figured put the problem and fixed it.After 30 minutes the temperature insode the house dropped. -
Review 83 (2020-01-15 - Rating: 5)
Highly recommend! I had an issue with a A/C and they came out the same day and fixed the problem. Ian was extremely nice, knowledgeable and professional. I highly recommend him and this company! -
Review 84 (2018-10-31 - Rating: 5)
My husband and I contracted Alternative Air to do our HVAC, plumbing and electrical for our new construction build. They were wonderful to work with during the building process! We moved into the house this past Saturday and couldnt figure out our tankless water heater. We called Alternative Air late Tuesday evening and they had a repairman out early Wednesday morning...wonderful response time! While Robbie, the repairman, was working on our water heater, my husband was cleaning and dying our leather couches. My husband spilled the leather dye all over are brand new hard wood flooring. Without even asking, Robbie was on his hands and knees helping us clean up our mess. Not only did he stay an additional hour to help us clean up the spill, he brought us wipes that took the stain out of our wood! We jokingly told Robbie that he saved our Marriage with helping us! Robbie kept my husband and I laughing during the whole clean-up process. In addition to teaching us about out tankless water heater and making sure everything worked properly on the plumbing end, he went above and beyond in helping us with something completely unrelated to why he was there. Robbie is a stand up guy and is a strong testimony to how knowledgeable and helpful Alternative Airs employees are. I would highly recommend using their services! -
Review 85 (2020-08-31 - Rating: 5)
I have used them on several occasions. I appreciated their upfront and honest way of doing business. They have always been professional and respectful around my wife and kids. I would highly recommend them for any HVAC needs residential or commercial. -
Review 86 (2020-11-24 - Rating: 5)
In this day and age, great customer service is few and far in between. Its funny you start talking to plumbing companies and you get a lot of this person is bad and that person that. You know, as a home owner I just want to know that when I call someone they are gonna take care of my problem and not try and extort me for ridiculous amounts of money. I get it, you own a company, you gotta pay your employees... make a profit etc. But, what is it that really defines a company, how you treat your customers. If you want the short version, use this company you wont regret it ...they wont take advantage of you. -
Review 87 (2020-10-20 - Rating: 5)
This is an amazing company! Not only did they give me new equipment and haul the old junk away, they also worked around my busy schedule. They are more than fair with their prices and never tried to overcharge or sell me something I didnāt need. 10/10 would recommend! -
Review 88 (2023-09-01 - Rating: 5)
Ian and Max were here exactly when the office said they would. Completed the work in an hour and did a very professional job. Highly recommend! -
Review 89 (2018-12-11 - Rating: 5)
Alternative Air did a fantastic job solving and fixing an ongoing issue that other service providers could not and/or did not have the means to do so. Technicians were clean, courteous, professional, and kept us in the loop regarding the timeliness and requirements of the repairs. -
Review 90 (2024-04-18 - Rating: 5)
Our tech was polite, informative and if he made a mess getting into the attic, he cleaned up after himself. -
Review 91 (2022-01-19 - Rating: 5)
Amazing work from Jordan who came over and helped me with my furnace when it wasnāt running. He was super thorough in explaining to me common issues and what may have been going on. Canāt recommend this company enough! -
Review 92 (2020-04-27 - Rating: 5)
Great experience all around! Our AC Unit outside was not working. Ian identified the problem and had it fixed very quickly! We will be calling Alternative Air for any other AC/Heater service we will need! -
Review 93 (2020-06-09 - Rating: 5)
The gentlemen at Alternative Air have truly shown their professionalism this past week. Our house has been experiencing some extreme flooding issues and they have promptly reached out to help! I would recommend this company to anyone! -
Review 94 (2020-06-30 - Rating: 5)
Alternative Air recently did the HVAC on our new home and did a great job! This is the best AC we have ever had in a house weve owned. We will be calling them back when we finish out the basement. -
Review 95 (2021-05-06 - Rating: 5)
I was able to get my repair done quickly & the staff went above & beyond to take care of everything! Ian Shriner was very knowledgeable & did quality work. Would definitely recommend! -
Review 96 (2018-12-13 - Rating: 5)
Robbie responded very promptly to an emergency call and had the issue fixed so efficiently. He was very respectful and professional as well as proficient in his work. We are very appreciative!! -
Review 97 (2021-09-28 - Rating: 5)
Gave me FREE HOT WATER TANK after unsuccessful attempt to fix one that was old. Was shocked! This company goes beyond to make sure customers are happy. Best office workers employees and products around. -
Review 98 (2024-06-24 - Rating: 5)
I have used Alternative air twice and very satisfied with their service. The lady I spoke to and set up my appointment was very pleasant and did everything she said she would do. They called ahead to tell methat they were coming which is appreciated. This last service call today had a few surprises and Josh worked so hard to get everything fixed with my toilet and I ended up getting a new one. He had to make a few trips and was so nice about all of it. I will definitely use them again and again. They fixed my hot water heater the first time and this time a leak in the air conditioner and my toilet. I would highly recommend them. -
Review 99 (2021-11-03 - Rating: 5)
Thank you Jordan, Ian & Omar for changing out the Riley County Farm Bureau heater so quickly and at such a reasonable price! I highly recommend Alternative Air for anyones HVAC needs. -
Review 100 (2019-07-28 - Rating: 5)
I highly recommend Alternative Air! A few years ago they replaced our HVAC system, upgraded it and moved it to a better location. They were always there to answer my questions, and it was a quick install with trustworthy employees. -
Review 101 (2021-10-19 - Rating: 5)
Ian and Jordan were on time, professional, quick, and did quality work doing a full HVAC replacement. I can recommend Alternative Air! -
Review 102 (2024-05-07 - Rating: 5)
Max did a great job! Explained everything he did and was very professional! -
Review 103 (2024-05-06 - Rating: 5)
The technician seemed to be very knowledgeable and did a very nice job checking everything out. My technician was Max Wunder -
Review 104 (2024-06-13 - Rating: 5)
Alternative Air staff are very polite and knowledgeable. They have responded to all my needs quickly, They located the problem in just a few minutes and fixed it in a short period of time. The staff always explains everything to me in verbiage I can understand. Their pricing is very reasonable!! Anyone needing services that Alternative Air can supply should not hesitate and call Alternative Air. No need to look further. Thank you for your excellent service. I truly appreciate these people!! -
Review 105 (2021-08-27 - Rating: 5)
Ian Shriner is always professional, timely and friendly. Excellent HVAC technician! Highly recommend Alternative Air & Ian! -
Review 106 (2024-04-26 - Rating: 5)
Ian, Max and Dawson were polite and friendly. They even worked patiently around our curious dog. -
Review 107 (2024-04-17 - Rating: 5)
Max was a great technician. Polite and efficient. Appreciate the great service! -
Review 108 (2019-07-21 - Rating: 5)
We have had to have them come out twice both times they were there in an instant and fixed us right up josh was wonderful he explained everything he had done and what we could expect later...it is greatly appreciated to be so informed thanks! -
Review 109 (2020-09-01 - Rating: 5)
Service tech was here within an hour of calling in my concern. Tech was very knowledgeable and had our system diagnosed, repaired, and tested in 2 hours. Fantastic service. -
Review 110 (2017-10-30 - Rating: 5)
Great customer service from the first phone call until the tech left. He was very polite and explained things to us, so we knew what he was finding. I highly recommend them! -
Review 111 (2024-02-13 - Rating: 5)
Ian and Max were great! Communicative, professional and helpful. Thank you! -
Review 112 (2021-08-25 - Rating: 5)
Technician was kind and explained everything that was wrong and the best ways to fix while also providing a cheap and quick solution for my AC working again very quickly. -
Review 113 (2024-06-25 - Rating: 5)
We have an old heating and air unit. Joe and Mike have it running great and very reasonable. Thanks everyone. -
Review 114 (2024-04-22 - Rating: 5)
Max was great. He did my Spring AC check and was very professional and timely! -
Review 115 (2023-12-12 - Rating: 5)
Thank you Ian for the help with the reinstalling of our new boiler. Very respectful and helpful. Thanks! -
Review 116 (2024-04-23 - Rating: 5)
Max did a great job and was very friendly! -
Review 117 (2023-12-08 - Rating: 5)
Ian was great, and fast! He communicated well. -
Review 118 (2020-08-29 - Rating: 5)
Q did a professional job outstanding work very friendly and respectful was on time and well mannered he repaired my sink in a timely manner I will always use alternative air. -
Review 119 (2021-07-25 - Rating: 5)
Ian was great, got everything back up and running in less than an hour on a Sunday morning. Couldnāt be happier with the service. -
Review 120 (2021-05-16 - Rating: 5)
Aaron did a terrific job. He was fast, knowledgeable, and professional. Thanks Alternative Air!! -
Review 121 (2022-03-12 - Rating: 5)
Ian was great. Very friendly & helpful. Went out of his way to fix our problem. -
Review 122 (2023-04-07 - Rating: 5)
Ian did a great job with the repair our hot water heater needed. -
Review 123 (2019-07-30 - Rating: 5)
We had Ian and Chris out for some AC and electrical work they were both courteous and efficient. -
Review 124 (2024-04-28 - Rating: 5)
Max wax a very polite young man. He was on time,and did a great job..very professional, and answered all our questions...! -
Review 125 (2020-08-29 - Rating: 5)
This company goes above and beyond to help each and every customer they serve. Very friendly, knowledgeable, and always quick to get the job done right! -
Review 126 (2024-04-24 - Rating: 5)
Max was very thorough and efficient with the work provided. He did a fantastic job and would highly recommend alternative air due to the service he provided. -
Review 127 (2024-05-08 - Rating: 5)
Great service! Max was very thorough and explained everything he did. -
Review 128 (2019-03-11 - Rating: 5)
Ian was fast, friendly, and informative. Would definitely recommend and use them again in the future. -
Review 129 (2024-04-22 - Rating: 5)
Max was the technician that came to the house to do a Spring maintenance check on the HVAC. He was polite, thorough, and my two big dogs didnāt go bananas! Thatās saying a lot! -
Review 130 (2020-08-28 - Rating: 5)
Friendly and great company. Would highly recommend this business to anyone that needs any work done in a quick, timely and professional manner. -
Review 131 (2021-06-08 - Rating: 5)
Ian came out and quicky explained the issues and fixed them. Alternative Air will be my go to from here on out. -
Review 132 (2024-04-18 - Rating: 5)
Max was great! Did a great job. -
Review 133 (2024-05-08 - Rating: 5)
Max W. Was very professional and punctual. -
Review 134 (2023-12-27 - Rating: 5)
Ian was knowledgable, efficient, and super chill. Affordable services and I felt respected. Highly recommended! -
Review 135 (2018-12-16 - Rating: 5)
Top of the line service with a company that truly cares! Service tech Wade wonāt above and beyond to get the job done! -
Review 136 (2021-10-12 - Rating: 4)
They showed up on time and explained every step along the way.It all looks and performs great!!! -
Review 137 (2018-12-12 - Rating: 5)
The technician was very knowledgeable and the service was great. I will definitely be calling them for any future needs. -
Review 138 (2023-12-13 - Rating: 5)
Ian was very professional and I appreciate him explaining what and why he was doing. Did a great job. -
Review 139 (2024-01-16 - Rating: 5)
Very friendly and fast service. Would highly recommend. -
Review 140 (2021-08-12 - Rating: 5)
Ian was communicable, prompt and knowledgeable. Great service! -
Review 141 (2023-12-15 - Rating: 5)
Would highly recommend these folks. Mike was great! -
Review 142 (2023-08-21 - Rating: 5)
Ian, Matt, and Karl were fast, skilled, professional, and got the job done the first time. Im also so thankful to Lindsey who was a blessing when it came to scheduling and helping with my home warranty! -
Review 143 (2024-02-22 - Rating: 5)
Ian and Max were very friendly and professional. They explained the problem and how they fixed it. -
Review 144 (2023-12-22 - Rating: 5)
Got the job done fast. Knew the problem right away and was on it like ants on sugar. -
Review 145 (2023-05-11 - Rating: 5)
Very professional. Thoroughly explained the maintenance. A nice person. -
Review 146 (2019-06-30 - Rating: 5)
Ian fixed my ac problem quickly and efficiently. Will recommend in the future. -
Review 147 (2024-04-26 - Rating: 5)
5 stars for Max! -
Review 148 (2019-01-21 - Rating: 5)
Great friendly and professional staff with outstanding customer service! Ill definitely call them again when something goes wrong. -
Review 149 (2023-05-19 - Rating: 5)
Ian & Max just completed HVAC maintenance agreement letting me know what was in good shape and what could be potential problems down the road, giving me plenty of time to prepare for those potential concerns. At same time Josh put in a new garbage disposal and fixed a leaky outside faucet. Both jobs completed within and hour with everyone being very professional. -
Review 150 (2020-07-06 - Rating: 5)
Able to get out and look at an issue when no one else was available. Staff was friendly as well. -
Review 151 (2023-12-15 - Rating: 5)
Great service, very professional and friendly. -
Review 152 (2024-04-25 - Rating: 5)
Excellent service, great employees! -
Review 153 (2023-02-17 - Rating: 5)
Alternative Air is great!! We have several properties and have used Alternative Air for years. They are quick to respond. They have great techs........and the office manager, Lindsay, is very helpful. -
Review 154 (2020-08-29 - Rating: 5)
Installed the air conditioner great, very professional, swift and nice job -
Review 155 (2024-05-08 - Rating: 5)
Very professional, excellent work -
Review 156 (2024-04-24 - Rating: 5)
Thx Max! -
Review 157 (2021-06-09 - Rating: 5)
We needed our toilet repaired upstairs and it was done in a quick and professional manner. Josh W came in wearing protective socks so he wouldnāt track through our house. We also needed a hydrant fixed outside. He worked hard crawling through our cellar for hours. Ended up coming back the next day to keep working hard at it and didnāt leave until he and Ryan figured it out. We are extremely happy with the customer service and a job well done! Will always recommend Alternative Air! -
Review 158 (2023-02-15 - Rating: 5)
Josh was professional and did a great job. Would highly recommend him or Alternative Air -
Review 159 (2021-08-23 - Rating: 5)
I have used Alternative Air both professionally and personally and have always been pleased with the service. We are a part of the service club, and that makes our seasonal transitions so easy.Most recently our water heater went down. I called at 8am on Monday and everything was up and running again by 10am the same day. Ian Shriner was our technician and was very kind and professional. He even took the time to meet our very affectionate dogs : )Really happy to continue to give this locally owned business my support! -
Review 160 (2022-11-15 - Rating: 5)
Ian was so attentive, knowledgeable, and professional. He knew what to do, got it done, and gave us heat before the first snow. Couldnāt be happier! -
Review 161 (2024-04-29 - Rating: 5)
Awesome work ! Thank you -
Review 162 (2023-07-02 - Rating: 5)
I would give them 10 if it was optional. -
Review 163 (2019-07-29 - Rating: 5)
Alternative Air: ALWAYS a Positive Experience!Since moving to Manhattan in late 2017; I have used the services of Alternative Air on several occasions. Each time, their work, professionalism, and customer service is truly outstanding. Today was no exception. Ian Shriner quickly diagnosed my condensation water leak issue. Made repairs and left the area looking better than when he arrived. I highly recommend Alternative Air and will continue to use them in the future. -
Review 164 (2022-01-07 - Rating: 5)
Ian Shriner was the technician sent out to help us with our heating issue. He took the time to explain each step before carrying it out and patiently listened to any concerns I had. He also checked a few other things that I hadnāt asked about just to let us know where we stood as in things to watch. -
Review 165 (2021-12-30 - Rating: 5)
Ian was very helpful, professional, and kind. When our heater wasnāt working he showed up within minutes of our call. He also explained what was wrong with it and what he did to resolve the problem, which is very appreciated for people like us who donāt understand the system. Thanks so much! -
Review 166 (2020-08-29 - Rating: 5)
I recently decided that I wanted an air scrubber for my home. I called up to Alternative Air and a nice man named Joe answered and told me he had just the guys for the job. Not only did I have it installed quickly but it also works amazing! I was surprised at how cheap it was. Thank you so much to the whole crew. -
Review 167 (2021-05-11 - Rating: 5)
Ian did an excellent job at explaining absolutely everything. We had a basement flooding and had concerns about the hvac and water heater being damaged. Ian was super professional and listened to my concerns. He made the entire process very simple. He made sure that I 100% understood everything and went out out of his way to make sure that I did. I will be coming back to this company. Theyve hired awesome personnel. -
Review 168 (2018-12-14 - Rating: 5)
I called Joe on Tuesday and asked if he sold and installed hot water heaters? He said yes we do, I could possibly get to it today. I told him no it was leaking and nobody could be home until Thursday to let them in. Promptly Thursday morning Josh showed up and got the old heater out of my basement and new one hooked right up! Wow seamless and Alternative Air went out of their way to make sure I was HAPPY!! Pricing was more than fair got a better hot water heater than I could of got at Menards for cheaper they drove 35 miles to my house installed it for a very reasonable price. Thanks for your quick and fair service. -
Review 169 (2021-11-25 - Rating: 5)
Erick and Gabe fixed my sewer today hands down best of the best love this company and everyone who works within Ian Shriner has also helped me with AC issues in the past I would recommend Ian to anyone with AC problems or questions trust me these guys are the best of the best no questions asked. Thank you IAN GABE ERICK. -
Review 170 (2020-08-29 - Rating: 5)
The technician that came to my house Ian Shriner was extremely professional repaired my A/C and replaced my water heater. The owner Joe was great to do business with and I will definitely be using them again what a great asset to the manhattan and surrounding communities -
Review 171 (2019-07-19 - Rating: 5)
We work with a major cellular company and these guys are top notch! Techs are professional and proficient. Communications are on point and prompt. After hours service with no issues. We will continue using these guys for a long time. Bravo! -
Review 172 (2020-01-15 - Rating: 5)
Did a very good job, very quick, and friendly -
Review 173 (2021-09-01 - Rating: 5)
Amazing Team, had an after hours emergency and they called back right away. Had a tech onsite in less than an hour and got the job fixed before it could get any worse (Sewer Ejector Pump Issue).They also installed my inline water heater and have stood by it the whole time. -
Review 174 (2021-01-13 - Rating: 5)
I have now had Alternative Air save us twice. The first time was an emergency weekend visit in June 2020, heat index over 100Ā° and 3 days after buying our house. They quickly figured out that our central air was perfect but our thermostat burnt itself out. They gave us options and returned quickly with a new thermostat which has been running beautifully. And we were quite pleased with their fee. January 2021 our furnace stopped working. I feared the bill but they found two issues, repaired them and charged us hardly anything. I cannot say enough about the honesty of this company. If you want the truth instead of a scam or upsell, then you want Alternative Air for your hvac problems. Our furnace guy was Ian. Thank you so much for being honest and professional! -
Review 175 (2021-08-02 - Rating: 5)
Great HVAC/plumbing company. Honest, courteous and professional. I highly recommend. -
Review 176 (2018-11-06 - Rating: 5)
The best in Manhattan Kansas. Very honest and professional. -
Review 177 (2021-08-09 - Rating: 5)
Excellent company. Highly recommended! Ian was able to diagnose and fix our problem promptly. -
Review 178 (2019-06-28 - Rating: 5)
Ian came and did a Great job for me. Called anoth a.c. place and couldnt get me in till next week. It was 98 today with a heat index of 111. I was in my hot mobile home all day except 2 and a half hours. Im older and husband gone so they were so helpful. Lindsey was so kind on the phone to me also. -
Review 179 (2021-02-28 - Rating: 5)
I truly will keep Alternative Electrical as our electricians they are awesome and the technician Mary was so kind and very informative about electrical issues with questions i asked.. -
Review 180 (2020-11-25 - Rating: 5)
Alternative Air has been prompt, straightforward in their communication, and so helpful in getting our HVAC up and running well. Ian is a top notch technician who knows what hes doing and is able to communicate it, even to a novice like me. -
Review 181 (2018-01-04 - Rating: 5)
Very thankful for this company. Very professional and timely. Especially the day after New Years. Highly recommended! -
Review 182 (2021-01-06 - Rating: 5)
I want to preface we have used Alternative air since Spring / Summer 2020 for all our needs in our new home. We had them install a minisplit AC unit, they were the most friendly, informative, and affordable. Their bidder took time to speak with us, and they stood by their quote. We only have had to have them come out for the unit once because operator error on our part with the remote, until this week. Even then they were amazing.I called Monday 1/4/2021, and informed the super friendly woman answering the phone (I believe was named Lindsay) that we were renovating a room, and needed assistance with the minisplit unit they had installed over the summer 2020. Lindsay helped to get us scheduled for first thing Wednesday 1/6/2021 to have a technician (Ian) come out and help us take the unit off the wall, so we could remove some ship lapping, and then he would remount it. Upon coming out Ian realized it would not be that easy and we had a couple options. One was to completely remove the Unit drain it and recharge it so we could remove all of the ship lap. Or he said he could probably just carefully cut around the ship lap and the bracket and remount it, costing us about an hour labor. Ian presented options to us to help us accomplish our goal of renovating affordably, and quickly. We use Alternative for all of our HVAC and Plumbing type needs. They stand by their work, are always friendly, and are super easy to work with. If you are not using Alternative Air you are only cheating yourself. -
Review 183 (2020-01-15 - Rating: 5)
I called as a first time customer with a stuck air filter, they came out within an hour, fixed my issue and checked up on everything else. Response time was quick, appointment was quick, and my technician Ian was very helpful! -
Review 184 (2020-12-14 - Rating: 5)
Great service! Would recommend! -
Review 185 (2020-06-06 - Rating: 5)
Super quick, knowledgeable and friendly service! -
Review 186 (2021-06-11 - Rating: 5)
They are always on time and helpful. -
Review 187 (2024-04-22 - Rating: 5)
Great service -
Review 188 (2019-08-05 - Rating: 5)
Fast response, efficient and friendly! -
Review 189 (2021-01-14 - Rating: 5)
Honest, knowledgeable and friendly -
Review 190 (2023-08-27 - Rating: 5)
Quick and effective