Santos AC and Plumbing

Located in Lutz, Florida

Address: 18505 Hanna Rd, Lutz, FL 33549, United States

Phone: +1 813-376-3985

Rating: 4.9

Services

Online estimates
Repair services

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-08-28 - Rating: 5)
I had my AC stop working around 4pm in the afternoon, I called Santos and he responded quickly. He sent a tech over the same day. After the problem was fixed, he called to check on how everything went. I like how he communicates and cares about his customers. I highly recommend his company.

Review 2 (2024-06-04 - Rating: 5)
We cannot say enough good things about Ben and the service he provided to us last week! We were not even scheduled with him that day and he was able to squeeze us in, when we desperately needed his assistance. We are a dental office and of course we were getting very hot while our air conditioner was having issues, but we also have patients in the office that were getting uncomfortable. Again, we are so grateful to Ben for taking the time for us, when he didnt have to! Thank you, a million times!- Bliss Dental Lounge

Review 3 (2024-05-28 - Rating: 5)
I have been using Santos A/C & Plumbing since 2014. First and foremost he is an honest person that will tell you what A/C problem you are experiencing. He will not try to sell you a new unit nor try to sell you “extended warranties” for 3 times the value of a new unit like many others do. Every time I’ve had a problem with my A/C unit not working he was able to be at my house the same day and his prices are reasonable.In 2016 he replaced my whole house A/C unit including new air ducts. They did a very good job. So far, my (TRANE) unit is still running smoothly with no problems whatsoever.Recently, we had a generator installed. A day after the installation in the middle of the night our air conditioner went out. The temperature in the house got very hot and it was difficult to sleep. We called Santos first thing the next morning and they arrived within an hour. The technician was able to determine there was a problem with the generator installation that affected our air conditioner. He got it resolved within minutes and we were back with cool air. You know the feeling when your A/C doesn’t work and it gets fixed. Pure exhilaration! I was very grateful that they were able to come to our rescue so quickly. That’s the kind of air conditioning Company you want to have on your side.Also, one of my neighbors (who happens to be a contractor) used Santos to replace his whole A/C system a few years ago and he was very satisfied. Bottom line: if you don’t want somebody to rip you off and get and an honest opinion on the status of your A/C, Santos is you’re A/C Company.

Review 4 (2024-01-04 - Rating: 5)
This is now my new A/C and Plumbing company. Mr. Santos came to our rescue when our a/c quit working. He came quickly, he was very responsive to calls and explained everything he did. He was polite, honest and his pricing is very reasonable. Best experience I have had as a homeowner.

Review 5 (2024-12-14 - Rating: 5)
Santos A/C & Plumbing is great to work with. They did an incredible job on installing both of our A/C units yesterday. They were on time, very professional and even cleaned up so good that you never knew they were there. The units that were installed were done right. We appreciate John and his team as they did an amazing job and we highly recommend using them for your A/C needs.

Review 6 (2024-05-28 - Rating: 5)
Mr. Santos is incredibly honest and very respectful person. Our water heater wasnt working and he fixed it in 15 minutes. I recommend him 💯. Att, Felisa Amador

Review 7 (2024-08-18 - Rating: 5)
A good guy very knowledgeable and responsible. I called him Sunday and he didnt hesitate come and fix it.

Review 8 (2023-12-02 - Rating: 5)
It was a Saturday afternoon when my water heater broke. I called many places and their prices were not in my ball park, and nobody will fix it that day. I fortunately called Mr. Santos and he came thru. Great price, he was here within an hour of my phone call. Simply amazing. Great job and very please with the installation. You have a new customer here.

Review 9 (2023-12-11 - Rating: 5)
Our 12 year old AC unit lost the fan ECM and the original company wanted $1200 to fix it. We got estimates from 4 different local companies to put in a brand new 2.5 ton unit and Santos gave us 3 options with very reasonable prices, so we went with them. They got the city permit, brought the unit out and installed it over two half-days (the sealant for the ductwork needed 24 hours to dry), and submitted the warranty information for us the same day. The unit passed inspection the first try, no issues. They were clean, friendly, and extremely polite and a pleasure to work with. Their finance options arent as extensive or competitive as some other companies, but the difference in price more than made up for it.Highly recommended and well definitely have them out for yearly maintenance and any other AC issues we run into.

Review 10 (2023-04-08 - Rating: 5)
Mr. Santos was recommended to us by a co-worker. He was quick to reply and sent someone to fix our AC within an hour. Very professional and friendly. Pricing is very fair too. We highly recommend Santos AC and Plumbing and wouldnt hesitate to call them again! Thank you so much!

Review 11 (2024-03-07 - Rating: 5)
This is the most professional AC company I’ve dealt with! They are a family owned/operated business with such friendly people. Highly highly recommend for a job done right, efficiently, and at a great price!

Review 12 (2023-08-18 - Rating: 5)
Great customer service. The technician diagnosed the problem and had the part to fix it. Fair price. Will definitely use this company in the future. I recommend Santos to a friend and she was extremely please with their service

Review 13 (2023-08-29 - Rating: 5)
Santos was excellent. He arrived when he said we would. Diagnosed the problem within minutes and had it fixed shortly after.My previous AC company told me it would be 3 days before being able to come out. Santos was here within a few hours and we’re back to a cold house. Thank you very much!

Review 14 (2023-06-02 - Rating: 5)
Mr. Santos was so wonderful. He came and replaced my water heater and did a great job. He is very dependable and answered my calls every time and came over to help me right away because my old water heater was leaking. I highly recommend him for your plumbing or AC. He is honest and very caring.

Review 15 (2024-05-16 - Rating: 5)
Excellent service and he stands behind his work. Ran into a small unforeseen complication and he was back the next day to get the unit working correctly.I have now used Santos on all of my properties, excellent service, personable people and quality work.

Review 16 (2023-08-17 - Rating: 5)
Mr. Santos sent out Adonis to work on my unit for some annual TLC and to replace a faulty drain line. These guys are absolute pros with great customer service and fast response times. I can definitely say this will be the company I use moving forward for any A/C needs.

Review 17 (2024-03-13 - Rating: 5)
Excellent customer service, prompt responseon text, email and phone calls.Very professional, kindness and a great service. I am very satisfied with their services on my air conditioning…😀

Review 18 (2022-10-02 - Rating: 5)
Very prompt,friendly, and knowledgeable. Came quickly and remedied problem immediately. This is the second time we used his service and he will be our go to . Very reasonable charge and felt confident when he left. Thanks!!

Review 19 (2021-08-22 - Rating: 5)
EXCELLENT price, honest, reliable, professional. I have been using this company for years. 10 years ago i called Ierna and was told i needed entire new unit. Called this company and all i needed was a flush and cleaning which he did for $75, 10 years later AC still working until motor went bad yesterday and he replaced this morning at 6:30 am for a fraction of what other companies would have charged. Highly recommend.

Review 20 (2022-12-02 - Rating: 5)
Regrettably, unlike the vast majority of the so-called businesses these days who drastically fall short, add to that our friend who recommended (Juancito) after twenty-five years.In that light, we too must wholeheartedly after our eighteen years highly attest and recommend.. Mr. Santos, as being of the utmost professional quality and integrity!!

Review 21 (2024-08-01 - Rating: 5)
Excellent service and reasonable prices. The crew was able to locate and fix a leak that the another company that sold and installed a mini split unit tried to fix 4 times. Unit working great now. Thank you

Review 22 (2022-03-03 - Rating: 5)
We called and he had someone out the next day! Pricing was very competitive and replaced the ducts and A/C unit. It works wonderfully! Definitely call Santos and his crew for an estimate before you call anyone else!

Review 23 (2023-11-30 - Rating: 5)
After years of service had to step up and show our appreciation for the honesty, fairness and customer service of this provider. Would highly recommend!

Review 24 (2023-02-21 - Rating: 5)
Very respectful workers on the job. Was done effortlessly on time and with good attitudes. This was way much better than the company we hired before and it was a different yet wonderful experience, would hire again in the future for any issues we have down the road.

Review 25 (2022-07-07 - Rating: 5)
FAST SERVICE!! Called late in the day on a holiday and they were at my door at 7:20 the next morning! Ben was very courteous and efficient. Found and fixed the problem in short order. Recommended.

Review 26 (2024-05-27 - Rating: 5)
This company is terrific. They won’t make unnecessary recommendations or try to upsell.

Review 27 (2023-07-06 - Rating: 5)
We’ve used Mr Santos several times and we have ALWAYS been pleased with his service, pricing and professionalism!!

Review 28 (2022-01-29 - Rating: 5)
My heater wasnt working at all, Mr. Santos come quickly diagnose it and return after I went out to buy to parts needed to repair the issue. Hes honest and fair price.

Review 29 (2022-12-01 - Rating: 5)
Was referred to this company by my dad, my biggest thing is communication and transparency and Juan did both. great service would recommend to anyone.

Review 30 (2024-11-13 - Rating: 5)
Great service

Review 31 (2023-10-18 - Rating: 5)
The service was great and safe and friendly staff will recommend to all of my friends and family. thanks Pete 👍😎

Review 32 (2024-03-15 - Rating: 5)
Quick, fair price and quality work...highly recommend!

Review 33 (2024-06-03 - Rating: 5)
Fast and professional costumer services i will recommended 100%

Review 34 (2024-03-29 - Rating: 5)
Excellent service professional customer service oriented I do recommend it to everyone

Review 35 (2022-04-26 - Rating: 5)
Great personality, great service, and fair price. I will definitely recommend his service.

Review 36 (2024-07-03 - Rating: 5)
Great service. Thank you

Review 37 (2023-07-19 - Rating: 5)
GOOD QUALITY AND EXCEPTIONAL SERVICE THANKS SANTOS AC FOR YOUR PROFESSIONAL SERVICE..

Review 38 (2024-02-04 - Rating: 5)
Hurricane Idalia blew up our a/c unit. Santos was so fast and efficient. He came out the next day. He was also very affordable. He finances if needed. He also will service your unit every year for a small fee. Will definitely recommend him to everyone who needs a/c and plumbing issues.

Review 39 (2024-07-09 - Rating: 5)
Great

Review 40 (2023-07-24 - Rating: 5)
I have been using Santos for years and always have a good experience. They provide quality work, are fair with pricing, honest and always work me in. I highly recommend this company.

Review 41 (2023-09-28 - Rating: 5)
Perfect service. Very professional

Review 42 (2024-08-01 - Rating: 5)
Excellent Service !!

Review 43 (2023-06-05 - Rating: 5)
Amazing experience as always. Thank you!

Review 44 (2024-02-23 - Rating: 5)
Good people excellent jobs

Review 45 (2022-10-10 - Rating: 5)
Absolutely fantastic !!!! Love our new unit !!!! You guys rock !!!

Review 46 (2021-08-02 - Rating: 5)
Service and follow up maintenance Just Great!!

Review 47 (2024-04-17 - Rating: 5)
Great Service!

Review 48 (2025-01-04 - Rating: 5)
Santos is a very honest and fair AC repair service. I bought this older house with a unit that is 8 years old, it stopped working so I called the number on the unit and they said it will cost 4500$ to repair ; and suggested replacement for 9000$. I called Santos since a neighbor recommended him and he came and inspected the unit , he told me it will cost 750$ (parts and labor) to repair and he did and deliver very quickly since a cold front is coming. I am very pleased with his service