Roto-Rooter Plumbing & Water Cleanup

Located in Livonia, Michigan

Address: 12898 Westmore St, Livonia, MI 48150, United States

Phone: +1 248-646-1129

Rating: 4.5

Services

On-site services
Wheelchair-accessible entrance
Repair services
Appointment required
Credit cards
NFC mobile payments
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-10-05 - Rating: 5)
Jordan did an excellent job had that full preventer put in in 2016 just had a backup after a year so work might have to get the backyard Doug up eventually. I had to repipe the supply line and 2024 cost about $4,000 to 8K bucktail everything was done

Review 2 (2024-11-26 - Rating: 5)
I absolutely want to just shout out to Andre at the office and Chris the plumber who worked at our house. Your professionalism and calmness made me and my family feel at ease with this entire process. I really appreciate everything you did for our family and we absolutely will use this service again for our future water heater updates we want to do. Thank you!

Review 3 (2024-11-18 - Rating: 5)
Booking the appointment was very easy. Lance was great! Very professional explain the price point before he did work and I felt like it was very fair. Will definitely use Roto-Rooter for all my plumbing needs!

Review 4 (2024-11-25 - Rating: 5)
Chris Bell is an exceptional employee. Not only was he clear and informative about the specific work that needed to be done, he was also very transparent about the costs. Lastly, the best part about this guy was his customer service. I give him a 10/10.

Review 5 (2024-12-09 - Rating: 5)
Joe was amazing! We unfortunately had the dreaded sewer drain backup in the basement (Sunday). Called Roto-Rooter and since it wasnt actively happening, they suggested coming out in the morning (Monday). Saved a bunch of money just from that suggestion. Joe showed up, gave him the tour of devastation, gave me a quote (which I accepted) and got to work. He snaked the sewer drain for approximately an hour. He did it a few times making sure that he didnt have to fight with it as it went through the pipe. He was meticulous. He was clean. He wore booties on his boots, he put covers on the machine wheels (I have carpet on my steps and in the first half of the basement), and he laid a towel down for the machine to sit on as he worked. He explained his process and what he was feeling for as he worked. I inquired about preventative maintenance so this doesnt happen again. He was very honest and recommended a few things that he uses personally as well as what his company offers. I felt as though Joe was very honest and forthcoming with information. I didnt feel as though I was being pressured to pay for anything out of the ordinary and he didnt offer to do anything he didnt NEED to do. I appreciated that. Thank you Joe. 😊

Review 6 (2025-01-04 - Rating: 5)
Wanted to give a shout out to Willy after his services today. He was incredibly thorough in explanation of the task and what it would cost. He recommended future services he could perform and got the job done quickly.

Review 7 (2024-11-22 - Rating: 5)
Caleb did an amazing job. He was personable and took pride in his work to insure that the drain was clear and wouldn’t cause us any issues in the near future. If ever we need assistance with our drain we will be recommending he be the one that comes back to our home.

Review 8 (2024-09-11 - Rating: 5)
Best plumbers in MI. They worked well within my budget with no upselling and did a phenomenal job giving my home a plumbing renovation. Friendly, fast working, knowledgeable team of professionals that I will gladly be doing business with again. Cannot recommend them enough.

Review 9 (2024-07-24 - Rating: 5)
David did a fantastic job on our property. He was very thorough and took the time to answer my questions and walk me through ways to keep him from having to come back to snake the drain again.David’s service was very much appreciated and I highly recommend the company and David for service to those in need of drain snaking and/or repair service.👍🏾

Review 10 (2024-10-23 - Rating: 5)
I’m so glad Chris Stanley (and his colleague, Chris) showed up at my house for the sewer work I needed. They were kind, professional, honest and hard-working! They are highly recommended.

Review 11 (2024-07-18 - Rating: 5)
Great service! Had issues with a drain in my kitchen. It was blocked and had a crack in the copper line. I knew the line needed cut out and redirected and its a very tight fit under the sink with a disposal. This was work beyond what I felt like doing. Put a service request in online that evening around 9:00PM. The next morning around 8:30AM they called and said they would be at my home in 1hour and they were. Jon was polite, listened to my concerns and expectations, quickly assessed the issues and quoted me a price. I agreed to the estimate and he knocked out the job. He cleaned up, asked if I had any questions/concerns, shook hands and went on his way. Great job Jon and Roto Rooter.

Review 12 (2024-08-14 - Rating: 5)
Derek is the kind of guy you would give a extra couple stars.Let me explain.So Google is gonna say 5/5, but Im gonna double up and give Derek a 10/5 because he went far beyond what Ive ever seen as someone who was in the trades when I was a bit younger and eventually went to work in development/civil engineering.Dont hesitate with this company if you need work done and done well, and actually Id recommend you specifically ask for Derek with all due respect.Thanks again Derek.

Review 13 (2024-09-03 - Rating: 5)
The service man that came to my home Willie Stevenson did an excellent job. And I need to mention Sean Knuckles from the restoration team. He is actively guiding me through the process !!! I would use them again.

Review 14 (2024-11-06 - Rating: 5)
My family just had the best experience with Roto-Rooter. While the technicalities were endless, Anthony #905 knew just what to do. Now all our pipes are opened up! What a blessing! We learned so much more about the home, all thanks to Anthony, James, and Johnys expertise. Thanks for the help Roto-Rooter - CJ

Review 15 (2024-08-01 - Rating: 5)
The Roto Rooter is a very reliable company. It was my first experience with them. They very prompt and help. Did the job in a very professional manner. Joe, the technician and Bill the manager were great.

Review 16 (2024-08-22 - Rating: 5)
Easily scheduled the appointment online the night before and the tech was there in the am. Tech Noah was very courteous and explained everything before doing any work. He called me afterwards and explained what he found as well as a few other issues that may need to be addressed.

Review 17 (2024-07-10 - Rating: 5)
Just had complex plumbing done to fix leaks with my old galvanized pipes in the basement. The team of Charles - Tech907 and Eddie - Tech694 did a GREAT job! They also connected my old bar sink .. which now works and drains flawlessly. The piping is circa 1958 - and required copper updates. When the job was done - all issues were resolved and the worksite properly cleaned up. This team worked quickly - yet carefully .. and were as knowledgeable, professional and courteous as they come. They also worked to optimize the pricing to make the job affordable. Highly recommend and plan on using the same company and duo in the future.

Review 18 (2024-08-18 - Rating: 5)
My basement flooded for the first time and the water remained for more than a week despite my attempts of vacuuming it out. I gave up and called Roto Rooter on a Saturday afternoon. Jordan Hurley was at my door within 30 minutes. He promptly assessed the situation and got the floor drains draining in a matter of minutes. I couldn’t ask for better service. Thank you Jordan and thank you Roto Rooter!

Review 19 (2024-07-14 - Rating: 5)
Derek was very knowledgeable and professional. He knew exactly what needed to be done and explained everything to us. As always we had a very pleasant experience with your company. We know we can trust and rely on your experts anytime. Thank you! We highly recommend your services!

Review 20 (2024-07-18 - Rating: 5)
I have reached out to Roto-Rooter many times in the past for various plumbing jobs. They have always been quick to respond and done quality work. For my most recent job, Bill was so helpful with a very strange situation; he handled everything with skill and patience. I will continue to reach out to Roto-Rooter for all of my future plumbing needs.

Review 21 (2024-10-23 - Rating: 5)
Jordan Hurley did exactly what one wants from a professional. He arrived on time, explained the options, and the cost. Then quickly fixed the problem. No mess. Nice personality.

Review 22 (2024-10-23 - Rating: 5)
Tom Sesi, field supervisor wrote up a quote for underground broken pipe.Sewage water backing up.He explained what needed to be done and that they could complete this big job all in one day.Tom is very knowledgeable on the issue and I am happy to be working with Roto Rooter!!

Review 23 (2023-03-16 - Rating: 5)
I needed to have two sections of my sewer pipe replaced. My toilet now has a throaty gurgle, when I flushed it. Ive named the two new sections of my sewer pipe Horace. We gave Horace a proper burial in my back yard.XD

Review 24 (2024-05-30 - Rating: 5)
Last night I called Rotor Rooter about bathroom plumbing really late at night. I got a follow up call but I also called in the morning. They had an opening and Jordan from the Livonia location came out quick. He was honest and through. We have used a few different locations in the past. We have always been happy! I highly recommend Jordan!

Review 25 (2024-07-25 - Rating: 5)
Derek was great and straight to the point. Explained what was going on and was also explaining the steps to his trainee. Very nice and work didnt take a lot time to complete. I was very pleased with the fact I called and got appt same day. Installed new sump pump and Im pleased. Thank you Derek! Good luck to his trainee (sorry I dont remember his name)! #yougotthis

Review 26 (2024-08-12 - Rating: 5)
Anthony and Roto-Rooter did a much better job than Mr Rooter or this plumber off of Angies list that I used in the past. Hydro jetted my sewer line and gave honest and helpful feedback. They will be the only ones I use for my rental houses moving forward

Review 27 (2024-09-08 - Rating: 5)
My tech Klevis was awesome huge help no more leaking tub or standing water!

Review 28 (2024-07-12 - Rating: 5)
The gentleman that came out and did our service was great. Softspoken but did not want to leave until it was done right. He attempted multiple times to fix this clog in the pouring rain and finally got it. He did a great job...

Review 29 (2024-08-29 - Rating: 5)
Dennis was very professional and knowledgeable. Made the job look so easy. Very personable and didn’t mind having a conversation. Will be requesting him next time for my plumbing needs.

Review 30 (2024-06-22 - Rating: 5)
Eugene was our technician and was very courteous and sympathetic to our situation. He explained all the options and gave us realistic expectations for each.Every Roto-Rooter employee we have encountered during this situation has been courteous and professional.

Review 31 (2024-07-13 - Rating: 5)
Mr Stevenson was very personable, he explained everything he was doing in detail. He didnt use any pressure tactics. Mr Stevenson stated if we needed time to think things over, we could definitely do that. I would recommend Roto-Rooter to friends and family, especially Mr Stevenson.

Review 32 (2024-09-07 - Rating: 5)
Matt C did a fantastic job cleaning and jetting my sewer line! He was very professional and answered all the questions I had about the process, showed me the camera view of the entire drain line and informed me how to maintain it going forward.

Review 33 (2024-08-01 - Rating: 5)
Noah arrived on tome and explained everything before he started the work. He showed me all my options. He did an excellent job covering my carpet and did not make any mess.

Review 34 (2024-08-28 - Rating: 5)
Jordan did a great job coming in and solving drain issue, walking me through how to hopefully prevent in future, and the warranty.Thank you for his hard work and Roto Rooter quick response.

Review 35 (2024-09-06 - Rating: 5)
Joe was professional, knowledgeable, and courteous. He is an asset to your company. He repaired the problem and explained completely the reason why the line was backed up. He worked quickly and cleaned up afterwards. Cudos!

Review 36 (2024-11-01 - Rating: 5)
Mark was great. He exhibited great professionalism and was very through in his examination of what could be causing the problem. He fixed the problem in a decent amount of time.

Review 37 (2024-10-18 - Rating: 5)
Very professional, really understands his responsibilities and leaves the customer knowing theres not going to be any problems to deal with after the job is done. Highly recommend Jason

Review 38 (2024-08-28 - Rating: 5)
Matt C did a great job analyzing the problem with our drain line and fixing it. He even told us what preventative measures we can take to make sure we dont have issues in the future

Review 39 (2024-08-28 - Rating: 5)
Klevis Makolli did an AMAZING job. Very friendly and down to earth. Came in, did his thing at a high level, and explained the process. Didn’t try to upsell, rather took his time to ensure the pipes were clear. HIGHLY recommend him.

Review 40 (2024-08-23 - Rating: 5)
Dennis did an exceptional job with our broken pipe. The work that was promised was done. Roto Rooter will remain our go to company for any plumbing needs.

Review 41 (2024-08-07 - Rating: 5)
Austin was very good. Showed up on time and gave plenty of notice. Fixed the problem. Was really personable. I would call him again and ask for him specifically.

Review 42 (2024-04-11 - Rating: 5)
Derek was great when he helped us replace our hot water heater. He moved his schedule around and started his day early to ensure we wouldn’t have to wait. I 100% would recommend both Roto Rooter but specifically Derek for all your plumbing needs. He is professional, transparent, timely, communicative and attentive to detail. You can’t go wrong with Derek!

Review 43 (2024-12-21 - Rating: 5)
Red is a Gem. He was informative, polite, and very professional!! He was truly‘Kris Kringle’🎅🏻

Review 44 (2024-06-27 - Rating: 5)
Top tier professionalism. Talked out the issues with me and my family. The Supervisor even called to see how everything was going! No surprise charges, everything was straight forward. My tech Al was the best.Definitely recommend

Review 45 (2024-08-10 - Rating: 5)
Quick and efficient service call for a backed up toilet. Willie Stevenson (my technician) was great, quick, friendly and thorough.

Review 46 (2024-08-01 - Rating: 5)
Total professional, great on the job, very friendly. Tristen Black was totally AWESOME. would hire again 10-10 times.

Review 47 (2024-08-23 - Rating: 5)
Mark was the most professional, and cordial plumber. He was very clean in what he does , cares and looks out for the best interest of the customer, thanks again mark.

Review 48 (2024-10-23 - Rating: 5)
Justin was very friendly and professional. Answered all my questions and took the time to explain them.

Review 49 (2024-06-18 - Rating: 5)
Outstanding service in the replacement of one of our toilets. Matt is the consumate professional. Fast, friendly, efficient. We have used Roto-Rooter several times now for our plumbing needs, and we will continue to do so.

Review 50 (2024-09-19 - Rating: 5)
Thank you so much for all the beautiful work you did and saving the tub from leaking your hero. We show you love and hope that all is good and you keep up the great work.

Review 51 (2024-05-22 - Rating: 5)
David was great! We had a bathroom sink that seemed to clog regularly and we had it unclogged a couple years ago by a different company and that was an adventure. Its an older house so nothing is straightforward and easy and I thought it was going to be the same issue this time around, but he was able to use a handheld tool and get into the clogged area which was way back in the wall and unplug the sink that Im in clogged for over a week. It was fast and solved all of our issues. I highly recommend calling them first!

Review 52 (2024-07-27 - Rating: 5)
Tristan did a good job. I am not so sure about the pricing of there company. I would love to call another company an compare prices got the whole weekend why not.

Review 53 (2024-12-05 - Rating: 5)
Our technician was knowledgeable and professional. He arrived timely for an emergency holiday call.

Review 54 (2024-05-20 - Rating: 5)
Matt C was very professional, knowledgeable and thoroughly fixed my sewer drain issue. His timeliness and communication on when he would arrive was very much appreciated, as well. I’m extremely grateful for the job he did

Review 55 (2024-05-24 - Rating: 5)
Absolutely 5-Star service from service tech Tristen. That man worked his behind off without complaint and his work was impeccable. The estimator, Justin, also was great to work with and the job did not cost one cent more than his estimate. I will never call a different service for my plumbing needs.

Review 56 (2024-07-06 - Rating: 5)
Kind of costly for a drain clean out but I wanted to ensure that the job got done correctly and that we got results from this experience.Jordan is a awesome technician and knows the drain system and plumbing very well.Explained everything thoroughly and Up-Front before we started so that was appreciated.Got our drain back flowing for now.Would I do it again???Probably not prices were progressively steeper than I had assumed definitely something the right insurance would be better handling financially.😉

Review 57 (2024-08-08 - Rating: 5)
Wayne was prompt, thorough, considerate of our property and provided an excellent scope of our lines and assessment of any future risks of basement flooding.

Review 58 (2024-08-20 - Rating: 5)
He was very thorough and described what he found and my options. He gave me options and I have peace of mindPlus the service warranty.

Review 59 (2024-06-23 - Rating: 5)
Al is one of the most skilled individuals I have interacted with recently. He understood the issue and quickly provided a solution, handling his work in a highly professional and polite manner. I would suggest his services to anyone in need of plumbing work.

Review 60 (2024-08-21 - Rating: 5)
Derek was very professional and assessed the situation and took care of the issue in a timely manner. He was friendly as well, and cleaned up!!!

Review 61 (2024-02-28 - Rating: 5)
I called in the morning and Robert came out around noon. He was knowledgeable and took care of my sewer drain quickly. I also had other plumbing questions and he was happy to help. He was very respectful of my house. He cleaned up when he was finished.

Review 62 (2024-08-28 - Rating: 5)
This is one of those services you hope you never need, but life likes to throw curveballs. James and the team did a great job getting everything flowing again.

Review 63 (2024-06-22 - Rating: 5)
I had Tristen out to fix a toilet in one of my stores. He walked me through everything, explained to me what needed to be done, and even went the extra mile to notify of another problem underneath the toilet itself. Tristen was awesome and I am definitely going to ask for him again!

Review 64 (2024-06-17 - Rating: 5)
Service was great, the technician was on time very professional and gave very informative information. Couldnt have been a better experience. If I have any more problems roto-rooter will be the company I call.

Review 65 (2024-03-27 - Rating: 5)
Roto Rooter is great! Same day service, thorough, Tristan told me everything that could go wrong fixing our clog and what needs to be done soon to fix a pipe that is deteriorating. He showed me the pipe and explained what will need to be done. Got our clog out without incident!!! Cleaned up and left everything clean and tidy.

Review 66 (2024-06-03 - Rating: 5)
I had the opportunity to meet Jordan who came to assist with my clogged sink. Jordan was very nice & patient with answering all my questions along with explaining the possibilities of my clogged sink. I appreciate his customer service & would recommend him to others.

Review 67 (2024-04-02 - Rating: 5)
I was very impressed with Roto-Rooter. They sent someone out within hours to fix my basement that had sewer/water back up. My technician Lamar was very informative. He answered all of my concerns and educated me about all of my options. I now have a better idea of what I need to do to have this issue fixed for the long run. I will only be using Roto-Rooter from here on out.

Review 68 (2024-01-31 - Rating: 5)
My drains had backed up in my basement while I was out of town. I called Roto-Rooter. My service technician was very friendly and explained to me what caused the back up and was very efficient doing his job. I would definitely recommend this company to anyone. Joe was very knowledgeable and friendly and polite. Awesome work!

Review 69 (2024-02-26 - Rating: 5)
My plumber (Derek) was on time, professional and super efficient with his work. His price transparency made it clear that he wasnt here to simply charge high, but rather was here to solve the problem at the most cost effective point possible. Id absolutely choose Roto-Rooter again if the rest of their team was like him.

Review 70 (2024-10-29 - Rating: 5)
Charles was so kind and explained every step -His work was excellent -I would highly recommend

Review 71 (2024-03-05 - Rating: 5)
Roto-Rooter does an amazing job. I have been going to them for years and I don’t have any complaints. I called this morning around 8:35am and Joe was at my home around 9:00am. Joe fixed the problem. I’m very satisfied with the service and grateful someone was able to come out today.

Review 72 (2024-05-08 - Rating: 5)
They came out the same day and were able to make the repair. Kyle was great, he kept us updated throughout the process and took care of everything quickly and sanitized the area after he was done.

Review 73 (2024-02-19 - Rating: 5)
Mr. Makolli had the best customer service with a smile. He was very professional & quite informative. He is an Expert at what he does. We appreciated he & his (2) Assistants who were also very professional & courteous.( A great crew all around......sorry for the late response)

Review 74 (2024-05-13 - Rating: 5)
Roger called; showed on time; reviewed the situation with my input (which he said was much more detailed than normal!). He left and returned with the jet equipment. Finished in under 1 hour; roots were in the 6-inch drain. He blasted them out of the pipe, and all is back to normal with our 1950s French drain system.

Review 75 (2024-05-21 - Rating: 5)
David did a phenomenal job. He was very throughly, and kept me update with any new discoveries. Upon entering my home and doing an assessment he also called for second opinion from one of the head Master plumbers. 10/10

Review 76 (2024-05-14 - Rating: 5)
Joe came out to work on my bathtub. Got it unstop quick fast in the hurry. I am very pleased thank you Joe very pleasant is clean, beautiful personality and that made a big difference for me. Thank you.

Review 77 (2024-08-28 - Rating: 5)
Dennis was very efficient and done an extremely competent job. Hes a hard worker and respectful. Thank you.

Review 78 (2024-04-26 - Rating: 5)
Noah was awesome! He was friendly, polite and neat. He worked efficiently, but took time to double check everything to ensure it was working. This was the best service call Ive ever had.

Review 79 (2024-08-03 - Rating: 5)
Jesse did a great job. Easy to work with. Knowledgeable. Explained everything. Solved problems.

Review 80 (2024-06-15 - Rating: 5)
David has done an outstanding job at my home!! Would recommend this professional plumber to anyone, very friendly, honest and will tell you exactly whats going on!

Review 81 (2023-07-25 - Rating: 5)
Lain K was my technician. I couldn’t be more pleased with the service. He was knowledgeable and very timely completing my water heater installation. He was also patient and addressed all of my concerns. I was so impressed with his ability to solve my issues I requested his assistance with another plumbing project. He completed that task as well timely and efficiently. I’ll be using Roto-Rooter for all future plumbing projects and definitely requesting Lain for my tech. Thanks for an awesome job.

Review 82 (2023-06-18 - Rating: 5)
I called on a Sunday actually Fathers day. We had a sewer clog. Chris answered and was very nice. He said he would get someone out that day to take a look at it. About 3 hours later Matt came to access the problem. He was very nice and fixed the problem right away. We are very happy with this companies service. Thank you very much.

Review 83 (2024-04-04 - Rating: 5)
Plumbing issues are never a fun discovery or expense, but the Roto-Rooter team made a stressful situation more bearable. From our initial contact with Bill to our interactions with the crew the very next day, we were pleased with the quick service and wouldnt hesitate to use again - but hopefully not anytime soon :)

Review 84 (2024-02-01 - Rating: 5)
Charles my tech not only professional and knowledgeable with my plumbing issues. He was also quite pleasant. Would recommend him for a job at any time it was good day today. And all my issues were resolved.

Review 85 (2024-07-17 - Rating: 5)
One million thank yous!! Honest, hardworking, understood our plumbing issue and solved it could not be happier. We have a plumber for life now in our new home state. Appreciate you!!

Review 86 (2024-02-11 - Rating: 5)
Robert was amazing! I’ve never had such a helpful and informative repair experience before. He definitely went over and above to help me and explain things thoroughly. I will be using and recommending this company to others for future issues of this kind.

Review 87 (2024-09-01 - Rating: 5)
Nathan Spalding it very professional and knowledgeable I was very appreciative of the work and professional skills. Thank you Nathan!

Review 88 (2024-07-30 - Rating: 5)
Did a good job and came out very quickly. The technician Joe was friendly and knowledgeable

Review 89 (2023-07-17 - Rating: 5)
We have had nothing but great work from this place. We have had them out for 3 different issues and they handled them quickly and efficiently. Mark and Dan are the two plumbers that came to our house in Southgate were very good. Both employees said that the owners are great, honest hard working family business people. We would recommend them to ANYONE! Especially if you are looking for reliability and honesty and fair pricing. Go with them. They are our choice from now on.

Review 90 (2024-10-30 - Rating: 5)
Thank you for taking the time to explain the situation with our outside water diversion system. We have a better understanding of what we are dealing with and what needs to be done.

Review 91 (2024-07-17 - Rating: 5)
I was very happy with the service Joe provided. He explained everything he did and why. I recommend Joe with Roto-Rooter.

Review 92 (2024-04-06 - Rating: 5)
Bathroom sink drain pipe disconnected. Derek, the responding tech, made the necessary repair cleanly ad efficiently. He was curteous, professional, and affable. He took the time to inquire if I wanted the stopper to coordinate with the fawcett, originally it did not. He cleaned up so thoroughly I could not tell he had been here. Not a speck of water left on the floor and he cleaned a card board under the sink that caught the water & Kung. He was willing to check any other plumbing I might have. I am keeping RR/Livonia # handy for any future plumbing issues & requesting Derek to handle them. Thank you RR/Livonia- good job & fair price.

Review 93 (2024-08-11 - Rating: 5)
Charles and Julian were great they pointed out a lot of issues going 😔 on in my basement other than what I call in about my basement problem today

Review 94 (2024-04-19 - Rating: 5)
Its never fun when you get a clogged drain, but Roto-Rooter came out the next morning, and unclogged my basement drain at a very reasonable price. 10/10 customer service from every aspect - over the phone and the on-site technician. Thank you once again!

Review 95 (2024-08-03 - Rating: 5)
Jesse is knowledgeable, professional and Pleasant. He clearly knows what he’s doing and helped us understand our problem.

Review 96 (2024-10-09 - Rating: 5)
Ryan was awesome and our problem is fixed! Very professional and efficient, thank you Ryan!!

Review 97 (2024-01-10 - Rating: 5)
Jake arrived promptly. Looked over plumbing situation and explained what he felt was best. He answered all my questions and concerns to make sure I understood. I felt no pressure and was very pleased. I look forward to working with Jake when I am ready to proceed.

Review 98 (2024-03-08 - Rating: 5)
Joe from Roto-Rooter was very professional, friendly and knowledgeable. I appreciated his honesty and he arrived in less than an hour upon calling Roto-Rooter for service.Thank you Joe, and Roto-Rooter.I recommend them to friends and family.

Review 99 (2024-10-31 - Rating: 5)
Great job by all, very knowledgeable and kind associates. I highly recommend these guys.

Review 100 (2024-08-14 - Rating: 5)
Excellent service, cordial and professional.Fair Quote . Highly recommended. Robert was exceptional

Review 101 (2024-05-12 - Rating: 5)
Very kind, very efficient, very professional! Gave good recommendations, and seemed very knowledgeable about his work. A much better experience than with the last contractor we had out for the same problem.

Review 102 (2024-01-20 - Rating: 5)
Jordan was prompt and on time. He diagnosed the problem perfectly and more importantly explained the issue while answering all questions. Apart from fixing the problem at hand, he provided appropriate future recommendations. Real happy with the professionalism and quality of his work. Will definitely call him for future work.

Review 103 (2024-01-11 - Rating: 5)
Ryan Booth did a great job responding so quickly to my water heater emergency! He was very patient, kind and strong. Thank you Ryan for helping me with my diaster. I appreciate it so very much!

Review 104 (2024-06-24 - Rating: 5)
Roto-Rooter did a great job! Employee was respectful, a pleasure to deal with and fixed the issue 100%!

Review 105 (2024-02-13 - Rating: 5)
He did great. Havent used the drain yet but I trust itll be fine and itll be ok. He snaked 3 times and it finally cleared up with an unusual method, only an experienced worker would know that. If theres a problem Ill be calling back. Good experience

Review 106 (2024-08-06 - Rating: 5)
Derek saved me hundreds of dollars and educated me on many commons issues . Thanks!

Review 107 (2023-04-27 - Rating: 5)
Not only could I schedule online after service hours, but they were here the next day when they said they would be. They quickly identified the issue and scheduled to come out the following day to replace the pipe. The service tech Jordan and Supervisor Ali were so personable and made me feel right at ease! It was like talking to friends. Id recommend them hands down every time! Thank you!

Review 108 (2024-03-27 - Rating: 5)
Julian was very personable and professional and he thoroughly explained several options he would use to solve my plumbing problem. I was impressed with his experience and knowledge.

Review 109 (2024-02-22 - Rating: 5)
Called and received Same day service. Noah was friendly and knowledgeable. Completed the job fast. Prices was listed in a laminated book. I will recommend him to everyone.

Review 110 (2024-02-20 - Rating: 5)
Joe was very professional, knowledgeable and helpful. He went out of his was to make sure we understood the underlying issue and how to resolve it. I would definitely use Roto Rooter again.

Review 111 (2024-08-27 - Rating: 5)
Derek did a great job. Explained exactly what needed to be repaired and replaced. So happy to have a working toilet again.

Review 112 (2024-02-09 - Rating: 5)
Jordan was prompt and professional. He gave me the basics and I felt I could trust Jordan to do the job effectively. Ty sooo much, Jordan, and have a good Valentine 💌 Day, sincerely, Doc Carole

Review 113 (2024-01-04 - Rating: 5)
Chris Stanley did a great job again! We have an older home with many problems and are very happy with the work done to date We are definitely satisfied customers. Five star service every time

Review 114 (2024-08-26 - Rating: 5)
Red was very knowledgeable and extremely helpful. He is my preferred technician.

Review 115 (2024-03-17 - Rating: 5)
Great customer service with reasonable pricing. Eddie went above and beyond explaining everything that was going on. Highly recommended RotoRooter for your plumbing needs.

Review 116 (2024-04-01 - Rating: 5)
Roto rooter is quick to come assist you! We’ve needed to use them several times over the past 15 years and they’ve always been super helpful and great to work with!

Review 117 (2024-10-31 - Rating: 5)
On time, knowledgeable, courteous and efficient. Job well done Eddie and Lance

Review 118 (2024-06-25 - Rating: 5)
Outstanding job o clearing my sump pump drainage line. Red did a great job, working in the rain to get this done. Thanks Red!

Review 119 (2024-02-12 - Rating: 5)
I was very happy with the service I received from Roto-Rooter. Joe & Austin showed upon time. They took care of the clogged drain quickly and efficiently and were very professional. I would use Roto-Rooter again. Thanks guys!

Review 120 (2024-01-25 - Rating: 5)
The technician Robert was a very professional young man. Robert explained everything step by step went above and beyond performing his job.Even though it didnt go as expected Im definitely more informed of the complexity of the issue.Thank you Robert and Roto-Rooter

Review 121 (2024-08-29 - Rating: 5)
He was timely came out and explained things and helped me with my plumbing problem.

Review 122 (2024-01-03 - Rating: 5)
Ryan carefully assessed the problem, outlined the procedure, cost, and 6-month guarantee on his work. He opened the bathroom sink drain in our almost 100-year-old home successfully - it has NEVER run this quickly in our 40-year history here! PLUS he cleaned up! I’d give him 6 stars if I could!

Review 123 (2024-08-27 - Rating: 5)
Austin was fast, professional and did a great job replacing my disposal.

Review 124 (2024-07-20 - Rating: 5)
Matt C did a great job fixing my bathroom plumbing issue and I received quick response to my call for help.

Review 125 (2024-09-06 - Rating: 5)
Extremely professional service today. Technician, Mark, went out of his way to explain everything he was doing. Took grate care around my house and dog.

Review 126 (2021-07-13 - Rating: 5)
I had a problem with a landscape drainage pipe that was causing my garage to flood in heavy rain. I called Roto Rooter because they advertised they handled such situations. Aaron L. came to assess the situation and together we decided that the use of the hydro jet would be the best because of the condition of the pipe. He made a call to Gary D. who came to do the job. Both Aaron and Gary were very professional. I felt both of them went above what I expected. Gary did a very thorough job and was very comfortable with me watching the process as he used the camera to examine my issue. He was friendly, conscientious, and genuinely wanted to fix my problem--everything you hope for when someone comes to help you. He easily identified the issue and actually dug up the section of pipe that was crushed and replaced it! Gary was the joy of my day. Many thanks to him for giving me piece of mind on this issue. The only downside to this episode was the price. I am not sure how much it would have cost me from another company, but the price was an eye-opener. In fairness, I did not attempt to get another bid, which obviously I could have chosen to do. I did get a 2 year warranty on the pipe backing up. Notwithstanding the cost, I give them a solid 5 stars for my experience.

Review 127 (2022-07-28 - Rating: 5)
I am so incredibly thankful for the team that came out to correct the plumbing issue discovered in the crawl space. First guy out, Carlos, was professional and knowledgeable. He followed up when he said he would and let me know what to expect next. Next guy out was Donte, he also was knowledgeable in helping me file a claim with my insurance and the same incredible follow up!. The first team to begin the work was Darren and Dorian from Restoration. These guys were professional, patient, and explained everything they were doing. Lastly, excavation came out. Tom was extremely helpful and professional in helping me understand why things had to be done. All the guys that came out made this process less painful. They were quite entertaining and very personable. Most importantly all who were involved provided incredible follow up and even answered texts when I had questions. I highly recommend this company based on my experience with them. AWESOME JOB GUYS!!

Review 128 (2024-05-24 - Rating: 5)
Technician arrived as promised. Diagnosed problem and pointed out other issues we are having that i will take care of. Tub draining beautifully. Thanks again.

Review 129 (2024-10-15 - Rating: 5)
Joe was amazing! He was knowledgeable, quick, and clean.

Review 130 (2022-07-11 - Rating: 4)
Very professional and great service! Able to get a plumber out to me within 2 days of my call for service. Service technician Byron was courteous, helpful, and did a great job at not only repairing the leak in my sink, but explaining where the issue was and how that could be a problem in other lines so I can know what to watch out for if I look at other lines in my home. The only reason I dont give 5 stars is price. I wish the price were a little more reasonable, but I guess you do get what you pay for in quality of work and service provided. So while not a perfect rating, a very good job and very professional, courteous, and helpful staff.

Review 131 (2024-07-13 - Rating: 5)
Joe showed up on time and did a fantastic job! He was very helpful.

Review 132 (2024-05-16 - Rating: 5)
Eugene was top tier from the moment he arrived to the moment he left. I highly recommend that if you get service you request him as your technician.

Review 133 (2024-09-01 - Rating: 5)
Great service Im totally satisfied with Julians work and prompt service.

Review 134 (2024-10-30 - Rating: 5)
He was great, I believe he left behind a DeWalt hammer.

Review 135 (2024-01-03 - Rating: 5)
Thomas was great. He was very friendly and knowledgeable, gave recommendations and tips to help keep our pipes clear. I highly recommend him!

Review 136 (2024-05-13 - Rating: 5)
Joe Rioux from Roto-Rooter Plumbing & Water cleanup showed up on time and snaked our drains for us. He was very helpful!

Review 137 (2024-08-11 - Rating: 5)
I was very satisfied with the work that he did. I was able to understand all the work he did.

Review 138 (2024-12-10 - Rating: 5)
Very fast to get to my job. Nice guy

Review 139 (2024-09-02 - Rating: 5)
Nathan was very knowledgeable in the work it did. I would highly recommend Nathan.

Review 140 (2024-07-01 - Rating: 5)
Joe did a great job for me today. I appreciate him & rotorooter both

Review 141 (2024-01-16 - Rating: 5)
Matt was excellent! Very professional and courteous. As a former plumber, I respect the work they do. Matt, is a top notch technician!

Review 142 (2024-11-02 - Rating: 5)
Matt was on time and efficient. My basement backed up with sewage. Matt was able to diagnose the issue, resolve it and gave me tips on how to prevent this in the future. Pricing was decent. No complaints.

Review 143 (2024-06-21 - Rating: 5)
He was very professional, respectful, informative, and helpful. An excellent job was done in the plumbing service that I needed.

Review 144 (2018-09-25 - Rating: 5)
Pleasant experience. Making an appointment on the phone was quick, easy, and the representative was friendly. We were able to schedule an appointment the next day and the repair man who came was extremely informative. We had a storm drain that was overflowing in our basement, and Joe was able to fix it in about an hour. He also explained that they offered a 6 month warranty on the repair which gave us piece of mind. I would highly recommend Roto Rooter to anyone who needs service.

Review 145 (2024-03-12 - Rating: 5)
Tristan was great! Very nice and respectful and also very knowledgeable. Will definitely call again if I ever need to!

Review 146 (2024-01-12 - Rating: 5)
Dennis came out to our home twice. He’s always polite, clean and professional. Each time we call we request him. 10/10 RECOMMEND!!!!

Review 147 (2024-10-22 - Rating: 5)
Dave was excellent! Very professional and very thorough.

Review 148 (2022-05-27 - Rating: 5)
Blake was amazing! Polite, friendly, knowledgeable, and such a hard worker. He busted his butt for us today. We are so appreciative. Best experience weve ever had with a plumber. We highly recommend him, and will definitely be calling him for all future plumbing issues.

Review 149 (2024-08-23 - Rating: 5)
Dude handle the job professionally and made sure the job was done correctly I recommend him

Review 150 (2024-01-13 - Rating: 5)
Noah did a great job, was very helpful and explained everything and also made sure to ask if there were any more questions we needed to ask before leaving. Excellent service, thank you!

Review 151 (2024-03-09 - Rating: 5)
Great service by Jordan. And great company overall. I called and they had someone over within the hour. Definitely would use them in the future.

Review 152 (2020-02-13 - Rating: 5)
Very Impressed. I called and within an hour I had a knowledgeable, honest, considerate pair of technicians in a branded vehicle arrive at my home. Dana fully described the necessary work, showed us photos and explained our issue. He had the materials on his truck and promptly completed the repair efficiently with special detail to keeping our newly encapsulated crawl space clean and sealed. What more can you ask for? This is our second excellent experience with Roto Rooter in the past few years as we experienced similar satisfaction when they installed a hot water heater for us.

Review 153 (2024-11-27 - Rating: 5)
Great fast service. Call to fix less than 3 hours.

Review 154 (2024-11-25 - Rating: 5)
Nathan was awesome. He was on time, explained step by step details. I would recommend Nathan 10 out of 10 times.

Review 155 (2020-09-16 - Rating: 5)
Roto Rooter was very good and professional. The technician Darryl was very knowledgeable and professional. He gave me several options I could take when repairing my garbage disposal. He explained to me the pros and cons of each option and I am completely satisfied with his service. I would highly recommend Darryl and the Roto Rooter service to anyone needing plumbing or drain service. (5 Stars)

Review 156 (2019-03-26 - Rating: 5)
I was very pleased with the service I received!! I didnt have to wait the whole day for them. They were really quick. Eugene was awesome! He is very nice, polite and easy to talk to. He answered all my questions and also explained what he was doing and what to watch out for if any other problems arise. If I have any other plumbing issues I will be calling Roto Rooter first. More specifically I will ask for Eugene he rocks!

Review 157 (2024-03-25 - Rating: 5)
Jordan was very nice and knowledgeable - a pleasure to have in a nerve wrecking situation (main sewer backup). Highly recommend, Jordan is a keeper

Review 158 (2024-11-26 - Rating: 5)
Very professional and gave great expert advice on repairs and procedures

Review 159 (2024-07-13 - Rating: 5)
Great service visit thanks to David. Great guy and a highly skilled professional who gets the job done!

Review 160 (2024-08-06 - Rating: 5)
Service was quick and technician Robert was amazing. Strongly recommended!

Review 161 (2021-06-03 - Rating: 5)
Both technicians that came out and did work were great. Ronnie came out in the middle of the night and unclogged the main toilet line and diagnosed issues with the toilet. Dana came out and made quick work of repairing and replacing our old leaded toilet flange and reinstalled everything properly so we could use our bathroom again with no problems. Overall a great experience, and all of our issues were solved in a timely manner.

Review 162 (2019-11-04 - Rating: 5)
Joe was patient and informative while he helped us diagnose our plumbing issues. He spent much more time than he had originally expected at our home and he was happy to do it. He gave his recommendations and did a great job. Would recommend roto rooter!

Review 163 (2019-06-10 - Rating: 5)
From the time till the time I signed the final paperwork, Roto-Rooter provided an excellent customer experience experience. They were very helpful over the phone when I first called and had no issue getting me an appointment in a reasonable time frame. Even when I had to change my appointment last minute, they were able to accommodate. The serviceman Matt that had come out to my house gave me some valuable insight into my particular situation and was able to successfully remove my drainage clog. Would definitely recommend Roto-Rooter to friends and family and will be using them again if needed.

Review 164 (2021-07-08 - Rating: 5)
Matt is the very professional and informative. We had flooding in our basement and the drains backed up with sewer water. We initially asked for drain+sewer cleaning but he had so many suggestions on making sure we also took care of the disinfecting and cleaning. And even reached out to his colleague to set an appointment with us. He was fast and explained all he did and provided options. I would highly recommend using Roto Rooter because of such a good experience. And God bless Betsy who had to take my several phone calls 😄

Review 165 (2022-08-17 - Rating: 5)
I had a leaking pipe that was causing an issue with my flooring. I was pleasantly surprised about and appreciated the same day service. My service tech Isaiah was great and got the job done! Isaiah was very knowledgeable about his craft. He fixed my leaking toilet - an issue that another company I contacted for a quote said they couldnt do. He also cleaned up afterwards.

Review 166 (2018-10-16 - Rating: 5)
We had root problems with the exterior drainage pipe for our sump pump. Prior to that we had another company come out to unclog the drain. He did not fix the problem and charged us full price. His only solution was to install a new drain to the tune of several thousands of dollars. We had used Roto Rooter in the past so we decided to get a second opinion. I am so glad that we did. The technician Wayne came out and fixed the problem. He did a great job! He not only did a great job, he was a pleasant person representing the company. Would definitely recommend this company!

Review 167 (2024-07-24 - Rating: 5)
Klevis was my technician from roto-rooter, he did an excellent job opening my backup sewer. I truly recommend Roto-Rooter for such jobs.

Review 168 (2024-01-21 - Rating: 5)
Had to get my drain snaked on a Sunday and they were available. The plumber they sent, Nathan, was super friendly and very professional. Would highly recommend.

Review 169 (2022-06-14 - Rating: 5)
Dave was our technician for clean up and sanitizing. He was professional and efficient. Work was completed in a timely manner. Great service from the entire team, from start to finish. We appreciate the drive they made all the way to Algonac.

Review 170 (2024-01-05 - Rating: 5)
Jordan did an excellent job of explaining the possible steps, including pricing for each option. Once he started working, the job was done in a couple of minutes.

Review 171 (2024-03-16 - Rating: 5)
I really appreciate the professionalism and effort I get whenever I need roto rooter thankyou to all of your staff and the ones Ive needed over the years to now for making my experience a great one and making me feel comfortable and that I made the right decision going with them for my Plumbing issues everytime they have a customer for life here.

Review 172 (2018-10-05 - Rating: 5)
We had a fantastic experience working with Carlos and would highly recommend him! We called Roto Rooter urgently a couple weeks ago and Carlos came to the rescue. He was extremely personable and professional. We liked him so much that we asked him to come back the next weekend to replace our shower fixtures (which we werent planning to do for some time). We are so happy to have found such a great plumber!

Review 173 (2024-10-28 - Rating: 5)
Great job! Thanks so much for coming over on Sunday and Monday to fix our line. Super professional and very kind crew, couldnt ask for more!

Review 174 (2021-02-11 - Rating: 5)
Darryl arrived on time. He was very courteous. His knowledge and fact finding was spot on. He diagnosed my drain issue explained a couple different options and we agreed on a plan of action. He proceeded to snake out my basement shower drain and got me back up and running. I am very pleased with the whole process from booking the appointment with the gentleman that answered the phone this morning . All around great experience and I will use them again in the future..ML

Review 175 (2020-01-15 - Rating: 5)
The representative we had was very professional, polite, hard working, nice,knowledgeable. He did his job very efficiently neat and clean, he answered all of our questions and helped us understand our problem and gave us different ideas on how to get them taken care of. His name is Harold and i would recommend him to anybody and everybody who needs plumbing work done. He is the perfect employee roto-rooter should be very proud and feel very lucky that he is part of their team. Just want to say it again Harold is a model worker and we are very pleased with the work he did for us. Thank you Harold we appreciate you. 😊

Review 176 (2021-10-14 - Rating: 5)
Roto-Rooter quickly matched our needs with their service technician, Dana, who found A LOT of work when he got to the house. Before getting started, Dana walked my wife and I through all the stuff hed be doing, and helped explain each option we had (for faucet installation, etc) and was sure to have our best interests in mind. He couldnt have been more polite, and while the work had him in the house literally all day, we were sad to see such a nice dude go! Cant recommend Roto/Dana enough!

Review 177 (2024-01-11 - Rating: 5)
So impressed with Nathan from Roto Rooter! On time, detail oriented, professional and even power washed the driveway after repairing the damaged pipe. Great Job!

Review 178 (2024-08-07 - Rating: 5)
Matt explained the options and worked hard around a few things that were not standard with our drain

Review 179 (2024-02-07 - Rating: 5)
My Roto Rooter representative Charly Camble was professional, considerate and transparent in the information he gave me regarding my plumbing concerns.

Review 180 (2024-09-05 - Rating: 5)
In the end it was a simple call but Joe did an excellent job. He was very thorough and explained what he was doing and how he was using the equipment to find other potential issues. Gave confidence with his vernal report that the issue was fixed and what could be done if it were to happen again.

Review 181 (2021-05-23 - Rating: 5)
Yesterday, Saturday, May 22, 2021, our main drain backed up into our laundry room. We couldn’t use our first floor bathroom and the other bathroom worked but backed up some after using it. It was important for us to get this fixed quickly. I called a few places and no one could help until Monday or later, except Roto-Rooter! They said Sunday morning they could be out and take care of it for us. They sent Darryl and he was knowledgeable, efficient, and very professional! Thanks to Darryl, everything is working perfectly now, with a 6 month warranty!

Review 182 (2015-06-18 - Rating: 5)
I had Roto Rooter come out twice. The first time was to remove a clog, when Wayne showed up he was very friendly and knowledgeable about my plumbing issues. He went out of his way to help resolve the issue which he did in a neat and timely manner. He suggested I have a camera put down the system to make sure it was in good shape since we had just purchased the home. I had been concerned about the system and it was a great suggestion.The second visit was with Erik, I cannot say enough about how informative and professional he was. He explained everything to me about my plumbing system, and is a very smart young man. He took his time to make sure the system was in great shape and to make sure there where no cracks or issues in the system.Both experiences with them was as far as I am concerned beyond what I had expected. I would highly recommend anyone with a plumbing issue to contact them you will not be unsatisfied with there service of professionalism. Thank you Wayne and Erik