Climate Control Heating, Cooling & Plumbing

Located in Liberty, Missouri

Address: 937 Brown St, Liberty, MO 64068, United States

Phone: +1 816-327-1918

Rating: 4.8

Services

Small Business
On-site services
Online estimates
Language assistance
Wheelchair-accessible entrance
Repair services
LGBTQ+ friendly
Transgender safe space
Appointment required

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2025-01-03 - Rating: 5)
I called around 9 a.m. in need of inspection / service to our shop furnace system. The dispatcher assigned a technician and kept me posted before his arrival. By 1 p.m. of the same day, the technician arrived, inspected the system, and provided his assessment. Im not one to do reviews or referrals, and in this case Im happy to make an exception for an exceptional team. Thank you to the folks at Climate Control. Have a great 2025.

Review 2 (2024-11-27 - Rating: 5)
Shawn K. was the technician dispatched to inspect my furnace after it had back up and flooded itself. He was at my house in an hour of making my first phone call. My furnace was 20 years old and several parts went out. Getting my furnace fixed was a long shot dream, with itsage and what happened to it, but I feel Shawn truly gave it a shot before we agreed it was done for. Getting it replaced next day is super exciting, especially with my kids and I snuggling under blankets with heating pads for the last week. Should have made the call sooner with how quick and efficient everything was. A little pricey compared to a couple other companies, but the speed, convenience, and peace of mind warranties in a time that is very struggling in my life right now is great. Their financing options make it affordable. Shawn was extremely polite and professional, and I appreciate that the company sends a picture of the technician that will be at my home.

Review 3 (2024-11-20 - Rating: 5)
All the staff at Climate Control are super nice. Eli did a wonderful job servicing our furnace. We’ve been here 4 years and had no clue we had a humidifier. He replaced some parts and got it running. He educated me on merv ratings on filters and how they affect the air flow and the function of the furnace. He taught me how and why to open/close the damper to the humidifier. Next up is having Climate Control flush our plumbing.

Review 4 (2024-12-17 - Rating: 5)
They arrived quicker than expected and did a fantastic job! Very helpful and considerate and respectful. They knew their business and got right to it. And when I had questions, they explained it so I understood. Highly recommended! Thank you!

Review 5 (2024-11-14 - Rating: 5)
Everyone I’ve dealt with at Climate Control is super responsive and professional. They tend to issues right away and even had a same day crew to come out and resolve issues.They are great about presenting options and not trying to steer you into the most expensive choices.

Review 6 (2024-12-11 - Rating: 5)
Climate control came out today and I relieved the most thorough inspection on my system. Steven Flanagan took his time to make sure he expertly explained the functions of my system, let me know what was not functioning properly, and how to get the best efficiency and lifespan out of my equipment. Noone is better than climate control. But, make sure to ask for Steve when you book your next appointment.

Review 7 (2025-01-06 - Rating: 5)
Climate control sent their best guy, Eli! Very professional, knowledgable and kind. He quickly diagnosed and fixed our furnace. Highly recommend.

Review 8 (2024-11-11 - Rating: 5)
We just moved into a home with a water softener unit that we knew nothing about and suspected had gone unserviced forever. Kyle arrived on time, did an amazing job explaining everything to me and the unit is working perfectly now! Sooooo knowledgeable - we will certainly have him back for our future needs!

Review 9 (2024-12-05 - Rating: 5)
My technician Zach, was so pleasant and polite that he made the experience enjoyable. Very informative on details on my unit and a great resource for any questions I had. Will ask for him on future service calls.

Review 10 (2025-01-07 - Rating: 5)
Eli was very professional and polite! Eli did a great job of keeping me informed on everything and cleaned up and put everything back together afterwards and also stayed to make sure it was up and running again.

Review 11 (2024-11-09 - Rating: 5)
Zach was an amazing technician! He was so kind, knowledgeable, and funny. He truly explained every issue in detail and in a way that we would understand. He took pictures and showed us every piece that he talked about. Zach also has a great sense of humor and he made this whole process less stressful with his humor!

Review 12 (2024-08-12 - Rating: 5)
Kieth was absolutely amazing to work with. This was our first experience with Climate Control and they did not disappoint. They were able to come out to our home the same day and fixed our issue within an hour. We will definitely be a repeat customer. Thanks Keith H. for being personable and fixing our issues.

Review 13 (2024-11-05 - Rating: 5)
Climate Control has always helped me when it came to my HVAC needs. Technician Zach was very friendly and informative. He kept me updated throught the entire process and was not pushy at all when it came to recommended work. He made sure to respect my home by putting booties on and asked before he did something. That was the main reason I took what he recommended and scheduled the repairs. Zach was very observant and explained the process in a way a veteran of the armed forces would understand.

Review 14 (2024-10-19 - Rating: 5)
Sales rep was professional and explained everything thoroughly. However, installation team dropped the ball a bit. My old drip pan should have been replaced but they didn’t. I’ve called and office said they’ll send them back out to correct that. The installation team came back a did a fantastic job! I can now say that ill recommend Climate Control to friends and family now!

Review 15 (2024-12-06 - Rating: 5)
Jason made the call to my rental house. He evaluated the problem and called me to tell me his founds. Explained what needed to be done to fix the problem and the cost involved. He sent videos showing m what was happening and then what the results were after repairs. I was impressed with his caring attitude .

Review 16 (2024-12-16 - Rating: 5)
Great service with notifications by phone or text when technician is on the way. Really helps make the wait time productive.Shawn was very thorough and explained all findings. No high pressure sales.

Review 17 (2024-09-05 - Rating: 5)
Steven Flanagan was very efficient and informative. Explained everything he did to service furnace. Let me know how efficient the furnace was working. He also, told me about things that would make the furnace more efficient and estimates for replacements. He called his boss, so I could talk to him also. Ive used Climate Control for a long time, never a disappointment. Always great service!

Review 18 (2024-11-08 - Rating: 5)
Zach my technician did a super great job. Very professional and reliable. He did a very thorough job. He took his time and checked out my HVAC. He was friendly and confident. Great Job!!

Review 19 (2024-07-31 - Rating: 5)
Steven serviced our air conditioner today and he was excellent! He was very friendly, knowledgeable and did a great job! He even went above and beyond to take the time out to figure out an ongoing issue that we were having with our system. He also showed me how I can keep our system clean in between services. I will be requesting him to service our system from now on.

Review 20 (2024-11-09 - Rating: 5)
Shawn was great and went over with me in detail about what needed to be replaced/fixed and financing/pricing options for furnace replacement. Would be glad to have them back for further installs or maintenance

Review 21 (2024-11-06 - Rating: 5)
Our tech, Steven, was extremely friendly, professional, and transparent. He very clearly explained any issues with our system, without trying to up-charge anything if preventable. He also entered the home with plastic bootie covers, which is a small detail that cant go unnoticed.

Review 22 (2024-10-30 - Rating: 5)
From the moment that Kyle stepped into our home with a smile and friendly intro. to deciding that we really did need a new system, we were very please with the process. Courtesy and professionalism are not necessarily apparent these days. Excellent customer service with complete satisfaction.

Review 23 (2024-08-30 - Rating: 5)
My water heater technician Jason provided excellent service. He answered all of my questions, even if I needed to revisit them because I did not completely understand. He was flexible and sensitive to my needs, if there was an alternative solution to what he was proposing I felt confident that I could assert them without issue.

Review 24 (2024-09-18 - Rating: 4)
Im very happy this system is finally working again. Would have been nicer to have it back up and running a week ago, but at least its fixed now. The techs were outstanding and got the job done cleanly. Its just whoever orders stuff and gives estimates on delivery that I wish was better.

Review 25 (2024-11-20 - Rating: 5)
The technician was on time, efficient, personable, and polite. I would recommend Climate Control for anyone’s Heating, Cooling, & Plumbing needs. We have used them for over 30 years and they do magnificent work.

Review 26 (2024-11-09 - Rating: 5)
Zach was amazing. When I grow up I want to be just like him. In true honesty, Zach was an amazing technician. He did a great job helping us through this difficult and stressful process of trying to fix our furnace. Great guy!

Review 27 (2024-07-17 - Rating: 5)
Steven did a great job taking his time and explaining everything to me, so I could understand what was going on with my AC unit. He gave me options and was knowledgeable and very helpful. He wasn’t pushy, but gave me the options I needed to make an informed decision! I was very happy with the service at Climate Control and will be using them again!I had some issues with my unit and had Dornell come out to help me with Andrew. They were very helpful and took their time and made some adjustments so that my air flow was better in my home. They also suggested some needed services and were quick to get those changes made and were very respectful . I appreciated their patience!

Review 28 (2024-11-26 - Rating: 5)
Braden was very polite and knowledge. He did excellent work, explained everything very thoroughly as will as provide what could be done to help extend the life of the unit as will as air quality.

Review 29 (2024-08-22 - Rating: 5)
Had them come out for water heater maintenance and was very happy with the service. Keith did a great job answering my questions and really took his time to make sure my water heater was taken care of. Will definitely be using their services in the future.

Review 30 (2024-12-05 - Rating: 5)
Wow awsome job done!! My drain was cleared. Very professional answered my questions to where I could understand them. Yes I will definitely use them again.

Review 31 (2024-09-05 - Rating: 5)
Always apprehensive about having service people come to our home. Some in the past have been very unpleasant or did shoddy work. Not the case with Calvin & Owen. They were on their game, courteous, and above all - honest! Told me about an incorrect part that was ordered and brought out by mistake - something I never would have known or discovered. On the day they returned with the right coil, it was Nate (I believe) and Owen doing the work. Our new cooling system works great.Will recommend this company to anyone needing their services!

Review 32 (2024-08-10 - Rating: 5)
WOW!! House feels and is dust free! Good Job Climate Control! Zach and the other crew member were honest, explained in detail exactly how my vents would be cleaned. Professional, great customer service, positive and a great sense of humor! I feel a sense of relief knowing, I was in good hands with Climate Control! Good Job!

Review 33 (2024-11-14 - Rating: 5)
Eli came out to do a routine inspection on my system today. He was very respectful and courteous. During his inspection he found some leaking joints, in the refrigerant lines, from the install back in August. He made the necessary repairs, checked everything thoroughly and was very informative with me about everything he did including pictures of everything. Thanks ELI, I truly appreciate everything you did today!!

Review 34 (2024-12-31 - Rating: 5)
Eli Vermeulen is the best—thoroughly engaged, highly competent and a true gentleman to boot. This was our first service call with Eli; we’ll ask for him by name next time!

Review 35 (2024-08-19 - Rating: 5)
Our house has been a part of the Climate Control Comfort Club for over 10 years now for maintenance on our HVAC system. We fully replaced our 2 A/C and Furnace systems over the past 3 years with Climate Control. One of our A/C units began to fail in multiple areas over a 2 week period. Climate Control addressed the issue by working with the manufacturer to not just replace each component as it failed, but instead to replace the entire A/C unit. In addition, as we waited for the replacement unit, Climate Control provided us with some window units to keep us cool. Climate Control checked in with us each day to make sure we knew what was happening and when.This extra effort goes to show why we continue to partner with Climate Control year after year. While we always have a great experience with any one we connect with, a big thank you to our install team lead by Caleb, the techs we had in Brantley, Shawn and Victor and the main office team including Marlene and Katrina.

Review 36 (2024-12-21 - Rating: 5)
I recently had a furnace tune-up performed. Rhees Hancock was the tech. He was very polite and I was very satisified with his work. I would highly recommend Climate Control.Thanks,Claude (Gene) Arms

Review 37 (2024-08-13 - Rating: 5)
Recently I called Climate control after noticing water coming from beneath my water heater. I called in the morning and they quickly set up for someone come that afternoon. Keith (who is a master plumber and a super nice guy expertly examined everything and was able to promptly explain that I would not have to replace a water heater (deep sign of relief) but only replace an out of code saddle valve which he did within 30 - 45 mines and a lot less expense for me. I very much appreciated his honesty. I certainly would call the company for any need I had in their area!

Review 38 (2024-12-10 - Rating: 5)
Excellent service. Eli was a wonderful technician. Very thorough inspection of the entire system. Clear explanation of what they found and my options for remediation. Arrived on time and worked efficiently. Cleaned up everything when they were done. I highly recommend their services.

Review 39 (2024-11-02 - Rating: 5)
Climate control came out very quickly to do our install. The men were professional and fast. Install was seamless and we are very happy!

Review 40 (2024-12-31 - Rating: 5)
Super informative and friendly. No pressure at all and he took his time with both furnaces.Not sure about pricing as havent shopped the recommendations yet

Review 41 (2024-10-16 - Rating: 5)
I believe this was a good experience and now have heat but I was confused on y we couldnt shut the door to where the furnace is since my other one was doing just fine with the door closed.

Review 42 (2024-11-10 - Rating: 5)
Eli came and serviced my grandmas unit. He was very communicative and friendly and was very patient with my grandma and her having dementia. Eli was even tolerant of the dogs barking at him!! What a nice employee. Thanks Eli.

Review 43 (2024-10-25 - Rating: 5)
Cole was very nice and informative. He sat down with us and explained what he did and showed us pictures. We will definitely ask for him on our next checkup

Review 44 (2024-09-20 - Rating: 5)
Process was quick and convenient. Professional and made sure all my questions were answered. Caleb and his team was great to work with. Would highly recommend!

Review 45 (2024-11-12 - Rating: 5)
Jaret is a huge asset to Climate Control and wonderful tech. He was entirely thorough and very conscientious.Today during my service call and I appreciate it so much!

Review 46 (2024-11-07 - Rating: 5)
Rhees was very polite and informative. Made sure we understood everything. Would highly recommend him as your next HVAC technician.

Review 47 (2024-12-22 - Rating: 5)
We had our furnace fall tune-up on Thursday. Our technician Eli was most helpful and informative. He answered all of our questions. Thank you! The Taylors

Review 48 (2024-11-13 - Rating: 5)
Rep Mendoza was right on time and very courteous. He immediately review the plumbing issue, neatly and quickly. To ensure the issue wasnt a line blockage he agumented the out line. He further review to ensure the process he performed eliminated any futudre blockage.Afterwards, an additional check revealed a calcium build up on the komo ports. A brief manual port clean out provided sufficient water flow to maintain temporary home operation of the komo.The nest step is a review for a water softner and additiona komo clean out. Rep Mendoza has continuely kept in phone contact as he will review the potential of adding a water software to eliminate future issues.

Review 49 (2024-07-27 - Rating: 5)
Great experience!First, I appreciate a company that moves with the customer base and will offer a choice of phone call or text communication.When my technician, Dornell, got here, he was very kind and helpful. He thoroughly described the problems with my AC and answered all my questions in the best possible way - he spoke in terms an HVAC novice could understand while not talking down to me, which is more uncommon (and more appreciated) than one might imagine.10/10!

Review 50 (2024-07-11 - Rating: 5)
Caleb and Dexter were my installers for my mini split. They showed up as advertised and were very professional throughout the whole installation process! They answered all my questions I had and went over everything there was to know and use about the units! Give them a call today! Highly Recommend!!

Review 51 (2024-12-19 - Rating: 5)
Definitely recommend great people fast service. Agreeable to any and all questions. Jason was my plumber and he was fantastic

Review 52 (2024-07-08 - Rating: 5)
Zachary Jefferies & Conor did an inspection of our units. They were professional and friendly. They explain in detail the results & recommendations. I was very impressed by them. They made me feel like a valued customer.

Review 53 (2024-11-26 - Rating: 5)
Dornell was super knowledgeable and did a great job getting my HVAC ready to go for the summer. I’ll definitely be reaching back out in the Fall.11/26/2024: Shawn did an excellent job of turning up my heating system for the winter. He was very thorough, explained all my options well, and did an overall great job.

Review 54 (2024-11-15 - Rating: 5)
Shawn K. is extremely knowledgeable and patient. I was between a few companies for a new install and Shawn K. was the difference maker and made the decision easy

Review 55 (2024-11-23 - Rating: 5)
Eli was very helpful and go with me through the tuneup process I will give him 5/5 plus Climate Control always be amazing they installed full AC and furnace system

Review 56 (2025-01-02 - Rating: 5)
Levi was on time, polite, and very knowledgeable. I can wholeheartedly recommend him and Climate Control.

Review 57 (2024-12-30 - Rating: 5)
Service was great definitely will use them again and will refer them if anyone ask do I know anyone that works on furnaces

Review 58 (2023-09-29 - Rating: 5)
The surge protector on my A/C blew leaving fire damage on the side of my home. I called this morning and a technician came out within a couple hours to check for damage to the A/C and Furnace, which thankfully was none! I am grateful to the technician who advised me to get the surge protector when the unit was installed which I 100% believe saved my home!

Review 59 (2024-05-29 - Rating: 5)
They were awesome from the start. Shelley was able to get us scheduled right away and Troy came out that evening to go over options. The installation crew was out very next day. Everyone was very professional and friendly!! We appreciate the good work and nice to have a cool house again. Thank you to everyone at Climate control!!

Review 60 (2025-01-01 - Rating: 5)
Excellent work by a knowledgeable technician. We have used them for years and always have a good experience.

Review 61 (2024-10-31 - Rating: 5)
Technician was very professional and informative on the status of our vacation system. He did a fantastic job.

Review 62 (2024-08-29 - Rating: 5)
Climate Control’s service technician arrived when stated and was very personable, knowledgeable, and professional. Good people, quality products and great customer service is why I like Climate Control of KC.

Review 63 (2024-07-23 - Rating: 5)
Excellent response time to my call regarding my air conditioning not working. The technician. Darnell came out the same day identified the problem and made the corrections and adjustments needed. As always, Climate Control has come through since I’m in a wheelchair. It’s hard for me to sustain severe heat without any type of air conditioning.Great response time and great service

Review 64 (2024-08-17 - Rating: 5)
Shawn at Climate control is a gem! Not only did he fix my heat pump he gave me some ideas on how to keep it working well! I definitely recommend using this company!

Review 65 (2024-11-21 - Rating: 5)
Our experience has always been excellent with Climate Control. Eli was the best today in our semi-annual maintenance.

Review 66 (2024-05-21 - Rating: 5)
Fantastic from start to finish. Every person we dealt with was genuinely friendly. Not just customer service friendly. I called them Friday morning with an issue to our new home and the person who answered the phone (I unfortunately didn’t catch their name) was so sweet. They answered questions and gave that good ole Midwest feeling where everyone talks to you like they’ve known you for years. They had a tech out within the hour. Nate was fantastic! He was thorough and presented us with fantastic options. We answered every question and sat with us talking like we were once again long time friends. He’s a great tech and an even better person. We opted to have our ac unit replaced and zoning put in and he worked with us until we figured out our best option and we couldn’t be happier. He answered questions even after he left and made sure everything ran smoothly. Monday (yesterday) came and our new ac went in without a hitch. The two guys were polite and worked hard to get it in. They were informative. By the end of the day they had it all ready to go and tidied up and we were able to enjoy our new unit. We can’t recommended them bough especially Nate! We will be having all of our ac and plumbing needs done thru them!

Review 67 (2024-10-30 - Rating: 5)
Eli Vermeulen was super nice and informative during our yearly inspection! Very professional! Highly recommend.

Review 68 (2024-07-01 - Rating: 5)
Steven came out to provide a yearly checkup/maintenance on the air conditioner. He was super friendly and professional. He even pulled my trashcans from the curb into my driveway. What great customer service!

Review 69 (2024-09-11 - Rating: 5)
Keith was prompt, polite, professional, and efficient.Left the work space cleaner than he found it.I only ask for a workmans card if I intend to use him in the future.I asked for his card!!

Review 70 (2024-11-04 - Rating: 5)
I have done business with Climate Control for years. I utilize their maintenance contract and it has been worth it. Today I had my furnace maintenance service. The technicians are excellent, explaining everything clearly, going over every detail of what they would do before they started. When finished they showed me their work complete with pictures of what they found inside the units. I highly recommend this company.

Review 71 (2024-08-13 - Rating: 5)
Shawn was very professional and timely. He explained everything so that I understood everything. I never felt pressured that I needed anything and gave me multiple different options for the work that was needed and level of necessity.

Review 72 (2024-08-09 - Rating: 5)
Great service! Our service tech Steven F. was knowledgeable and answered all my questions. He recommended a compressor saver for our outside ac unit which we decided to do.

Review 73 (2024-12-13 - Rating: 5)
Technician was very friendly and informative. We signed up for their annual heat & AC maintenance program. Very pleased.

Review 74 (2024-05-29 - Rating: 5)
Micah and Carlos were awesome. They got our AC up and running! They kept me informed and updated during the process . They .gave me lots of information about our system; how to get the best performance, where to buy the best filters, how to change batteries in my sensors…and more! I can’t say enough good things about my experience with Climate Control 😊

Review 75 (2024-10-19 - Rating: 5)
This was the first time I have a furnace check-up with Climate. Cole has impressed me with his knowledge and treated me with respect and excellent professionalism. Thank you so much.

Review 76 (2024-07-10 - Rating: 5)
Steven did an exceptional job. His service was very thorough. He was outstandingly professional and shared great insight.

Review 77 (2024-09-19 - Rating: 5)
Shawn K. was very friendly and professional. He took the time needed to check our system. We appreciate the excellent work.

Review 78 (2024-12-30 - Rating: 5)
Zach is very efficient and professional!! We were very pleased with his performance!!

Review 79 (2024-04-17 - Rating: 5)
From my initial phone call asking for a quote appointment with the girls who answer the phones to Nate who came and diagnosed our furnace issues we had a great experience and an impression that gave us confidence to move forward with replacing our furnace and AC units. The install guys were quick and tidy and they were well versed in explaining our new systems to us. We’ve worked with other local companies before but we won’t be working with any others moving forward the whole team at Climate Control was awesome!

Review 80 (2024-07-08 - Rating: 5)
AC went out July 1, was replaced July 4th(yes on a holiday!) the guys were quick, efficient and did a great job. Reasonably priced and we were able to enjoy the holiday weekend with AC!

Review 81 (2024-08-20 - Rating: 5)
We were Kyles last stop of the night. This man spent 2.5 hrs explaining the whys of whom ever installed this 30yrs ago, didnt do it right. We now have piece of mind, and tomorrow a CORRECT sized system. All thanks to Kyle!

Review 82 (2025-01-02 - Rating: 5)
Always great service with Climate Control. Rhees was very polite and knowledgeable!

Review 83 (2024-10-31 - Rating: 5)
Excellent service! Shawn is a very professional tech. He was very informative and pleasant. Climate Control always employs stellar employees, and we trust the company implicitly. Shawn even brought us Halloween candy! Yummmm!

Review 84 (2023-05-22 - Rating: 5)
Donaldo Mendoza came out last week to inspect the plumbing in my house and flush my hot water heater. He was very professional and knowledgeable. He found my PRV failed and caused my expansion tank to fail as well. I figured i would get that stuff repaired as well as adding a water softener. He came back out today and did the repairs for me. I was stunned to see my new maintenance water softener how small it was. He explained how it worked for me. The install looks very professional and clean. Very happy to continue my business only with climate control

Review 85 (2024-07-03 - Rating: 5)
Very professional on all 3 levels of service. From the tech looking at my old unit, to the sales man selling me my new unit to the installers putting the new unit in. submitted my order for a new hvac system and they was out the next day to install it. Highly recommend

Review 86 (2024-11-15 - Rating: 5)
I have used Climate Control several times. Their employees are always exceptional. Very friendly and professional.

Review 87 (2024-05-23 - Rating: 5)
Caleb and Dexter did an excellent job installing our system. They were super helpful and informative and very organized with all the information we needed for our beautiful new high efficiency furnace and ac! Thank you so much. We will be back!

Review 88 (2024-01-11 - Rating: 5)
Bentley Palmer came out tonight to look at my furnace that was blowing cold air. He did a thorough examination of my furnace and brought me down to show me his findings. Unfortunately, the best route was a new furnace, but he made the process quick and painless (as spending that much can be 😆). The company offers financing that can be arranged then and there and he had me scheduled for the next day. He was very friendly and talkative and good at explaining where the problems were and what my options were. He was very knowledgeable about my furnace system and pointed out a few things that I hadnt even noticed. I am writing this review the night before my furnace replacement, but so far would definitely recommend this company!

Review 89 (2024-05-20 - Rating: 5)
We have been using CC for years and we receive consistent, above and beyond service every time. The team is very knowledgeable and is very easy to work with. We have piece of mind knowing CC is looking after our unit. We highly recommend them!

Review 90 (2024-09-09 - Rating: 5)
Climate Control did a great job installing new duct work in our 80 year old home. I highly recommend this company!

Review 91 (2024-07-19 - Rating: 5)
ONG MR Cole is the best . He took his time to explain and make sure you understand what’s going on. He is very great at what he does. Highly recommended

Review 92 (2024-07-02 - Rating: 5)
Steven is personable, knowledgeable, and thorough. He caught a thermostat wiring issue that was not caught s year ago by s different Climate Control technician. Would recommend Steven!

Review 93 (2024-05-21 - Rating: 4)
Debated giving 5 stars, but that didnt quite seem accurate. Id still recommend trying the company.Had my AC go out and the lady on the phone was very helpful and got me scheduled to have a tech to come out that day - even though it was a weekend! The communication was very clear and their texting service for questions kept me up to date when I asked for updates.Tech was super friendly, wore booties (or as I call them shoe nets), and was willing to explain things to me as he went. Overall it was a pleasant experience and he seemed knowledgeable.Cant quite give the 5th star because at the end of the day the tech was unable to diagnose my issue that day due to my unit being a newer model he was unfamiliar with and it was one that his diagnostic tool didnt work on. He leveled with me and told me as much, so I appreciate his honesty. Cant expect people to know everything so in my mind its still worth the 4 or 4.5 stars even though I had to pay for the service call (that said - their diagnostic fee is cheaper than most and wouldve been waived if I had them fix it).Overall while they didnt work out for me it was still a good experience, or as good an experience as having ones AC go out can be, and Id recommend others giving them a shot.

Review 94 (2024-12-27 - Rating: 5)
Rhees did a great job. He deserves 6 stars.

Review 95 (2024-05-21 - Rating: 5)
These guys do the best work. The are on time. The work area is clean the prices are competitive. I will be using them to buy my furnace. I bought the air conditioner which works great my vents are clean and look forward to my new furnace in the fall. Theyre great!!!!! Vickie Cross

Review 96 (2024-09-01 - Rating: 5)
My total experience with this company was wonderful.From the beginning to the end it has been seamless. They were helpful,polite, and very professional.

Review 97 (2024-11-23 - Rating: 5)
Very efficient, thorough, and courteous. Would recommend Eli from Climate Control to handle any of your heating problems.

Review 98 (2024-12-20 - Rating: 5)
The technician “Rhees” was friendly, knowledgeable and helpful. I’ve used Climate Control for 15 years. Not cheap, but good service!

Review 99 (2024-02-14 - Rating: 5)
I have been using Climate Control for scheduled maintenance for years. Each technician that comes out for the appointment is just as great as the previous. It makes me think this company cherishes its employees because they all seem to enjoy what they do and are always very friendly. As someone who likes to do alot of my own work around the house and on vehicles etc I really have grown to trust these technicians when they explain what they are going to do, what work they have performed and what they see in the systems in the house. I have never been pressured to replace anything. Their approach is to let you know whats working well and if needed show you what they may see concerns with and just let you know what to watch, then provide the documentation including pictures and test results on why they want you to be aware of their concerns. Its a very stress free experience and I believe Climate Control has an approach of retaining customers through honest and impeccable service.

Review 100 (2024-12-18 - Rating: 5)
Technician name was Cole. He was very knowledgeable, quick, and friendly. Made bad experience good!

Review 101 (2022-09-09 - Rating: 5)
New Review.Called the day a Burning Smell coming from ducts when Recirculation Fan was running. Victor arrived within 2 hours. Fan motor was bad. Likely bearing going bad. New motor ordered. Mark and Victor came out next day with new motor. Replaced motor and did a COMPLETE Check of the A/C System. Mark and Victor were Very Informative during their time here. They answered all my questions easily. Thank You Mark and Victor.Minus the couple of hiccups at the beginning, our system has been good. Our first tech we had moved on and after a couple in between, we have Donnie now. AWESOME Tech. If you do need Service/Tune-up, ask for Donnie. I feel he is worth the wait.

Review 102 (2024-11-20 - Rating: 5)
I love this company! How many times can I say this? Every tech that is sent to my home is outstanding. Cole just left after checking my heating system. What a professional and knowledgeable person! He even taught me a few things about the humidifier! Thank you, Cole. It was a pleasure meeting you and I look forward to working with you in the future.

Review 103 (2024-04-05 - Rating: 5)
This week we have had climate control plumbing (Keith) and HVAC (Justin) out for our spring maintenance. Both were absolutely wonderful. Keith is always so friendly, remembers us and always makes sure there is nothing else needed while here. Justin went above and beyond to make sure our system stays running effectively, offer us additional services needed and answered all of our questions patiently. He spent so much time caring for our system and never seemed bothered by my 2 year old constantly bothering him. Even the girl when I call is always friendly, patient and never makes me feel rushed. I wouldn’t trust our system to anyone else.

Review 104 (2024-08-22 - Rating: 5)
Darnell was extremely knowledgeable, professional, and thorough! We appreciate him and our experience was outstanding.

Review 105 (2024-08-09 - Rating: 5)
I highly recommend Climate Control. Today, I dealt with Dornell, Andrew, Steven and Harrison. They were all fantastic. It made a bad situation so much better.

Review 106 (2024-05-10 - Rating: 5)
Cole Hunter did an awesome job he explained everything thoroughly, he explained why he was making the recommendations he did, he was not a salesperson which is great. I love being told what should be done but not in a manner that makes me think I have to buy it and take care of that right this second, unless it is emergency. I recommend climate control and Cole Hunter especially.

Review 107 (2024-11-01 - Rating: 4)
I was well informed on the step-by-step process of the full install of my furnace and AC unit and was updated every step of the way.

Review 108 (2024-11-23 - Rating: 5)
Rhees was great! Explained everything he was doing and made future service recommendations.

Review 109 (2024-08-29 - Rating: 5)
Shawn was prompt, polite and professionalHe did a great job describing everything he was doing and gave us some helpful recommendations

Review 110 (2024-11-13 - Rating: 5)
Donaldo was quick, informative and all around a great plumber for the job. Will always recommend Climate KC and Donaldo!

Review 111 (2024-05-01 - Rating: 5)
Zach was OUTSTANDING! He explained thoroughly what he was going to do, kept me informed of what he was doing & also informed me that he would do whatever I needed to get done. Being an older Retired out of shape Marine it is very difficult for me to go in and out of my crawl space to change filters. Zach not only changed my furnace filter for me, he also cleaned the filter on my encapsulation air system.Zach is very knowledgeable, informative and courteous. So nice to have people like that in my home that can be trusted.I would highly recommend Climate Control for any A/C and furnace repair or replacement.

Review 112 (2024-01-13 - Rating: 5)
I left aln online request, and they reached out to me within a hour after. Sent Jason out the next day. He was very professional and personable. He fixed my issue and found other problems we were unaware of. The prices quoted did seem a little high, but I appreciate the work Jason did overall. Id recommend this company.

Review 113 (2024-07-17 - Rating: 5)
Steven did the maintenance on my unit. Very professional and went into detail about my air conditioner and its readings. Five stars all the way! In my experience Climate Control is good at hiring great people! Thanks!!

Review 114 (2024-08-01 - Rating: 5)
Braden was a great communicator, very patient and skilled technician. Im enjoying cool air again!

Review 115 (2023-11-03 - Rating: 5)
Julian came from climate control today and was very thorough in his recommendations, explanations of needed service and work that he did. Honestly, this restored my faith in the company as the last couple years has been mediocre. I understand they have a new manager and many new employees that are learning to do quality work. the other thing that happened recently was when I called and asked why I had not been notified that it was time to do my prepaid inspection. The woman that I spoke with on the phone said “we have too many customers to do that“. As I said, my service today was excellent, and I will continue to use them in the future.

Review 116 (2024-10-31 - Rating: 5)
Zach explained everything and was very thorough. He was so pleasant to work with!

Review 117 (2024-02-06 - Rating: 5)
I realized early in the morning that my furnace wasn’t kicking on, so I called Climate control. I have always use them for yearly maintenance. Well, they work me in right away between two other appointments of mine. Amazing. They , found the issues at hand and got them repaired all in the same day. My technician, Julian did a great job. I am happy to recommend them.

Review 118 (2024-05-31 - Rating: 5)
Made appointment for AC tune-up and safety inspection. Jason was very knowledgeable and took the time to answer all questions I had. He explained my options. His inspection was done with integrity.

Review 119 (2023-11-15 - Rating: 5)
Julian was very professional & polite. After the maintenance he provided us a list of options he would suggest to keep our system functioning properly. Didn’t feel pressured to make a decision immediately. Great addition to the team!!November 2023We are part of the maintenance program and Kyle was the technician assigned last week. He provided a very precise breakdown of what we needed to ensure our furnace would continue to perform including numerous photos. We felt very comfortable when we made the decision to upgrade our system. The new system was installed quickly— sending a big shout out out to Dexter & Caleb for their great work! We’ve been a customer since 2010 and don’t plan on going anywhere! Keep up the great work CC!

Review 120 (2024-12-01 - Rating: 5)
This was top notch service and he took the time to clean out humidifier that had mildew in it when they changed our filter.

Review 121 (2024-01-30 - Rating: 5)
We had Keith H service us. He was able to quote us the lowest price among 4 other plumbers, and get us in the same day for a burst pipe in our kitchen. Also he was the only one to actually look at our pipes before he me a quote. He went above and beyond in making our home right. 100% will recommend him / his company to anyone who needs help with their home.

Review 122 (2024-10-15 - Rating: 5)
Kyle was very helpful in giving suggestions and providing a quote for a new propane furnace. Dexter completed installation same day and everthing works properly. Thank you for great service!

Review 123 (2024-05-06 - Rating: 5)
I have had Kieth out twice now. First visit for gas leaks repaired quickly and efficiently. The second time was to replace a broken water valve. He is always so nice and helpful. I will enjoy working with him in the future.

Review 124 (2024-05-31 - Rating: 5)
Justin Kieso was very polite & studious with a great knowledge of HVAC systems and he explained everything he was doing and how close to ideal each part of the system was he also corrected some wires that were crossed at installation, He then cleaned the coils on the outside unit. All in all he did a great job on everything.SLM

Review 125 (2023-03-30 - Rating: 5)
Troy Pavlica, a salesman with Climate Control, arrived exactly as scheduled and thoroughly examined my air conditioner/furnance. He recorded many notes and figures regarding my present unit. I needed a couple of days to think about his product, and when he returned, he made an excellent and very professional presentation which I clearly understood. I was given plenty of opportunities to ask questions and he responded in layman terms which made total sense to me. I purchased an air conditioner and furnace at the end of our conversation.

Review 126 (2024-10-07 - Rating: 5)
Jason went up and beyond to not only help the issues but educate me as well. Highly recommend

Review 127 (2024-05-22 - Rating: 5)
Ryan was very knowledgeable and helpful with answering all of my questions and walking me through step by step identifying the problem and offering various solutions. He concisely explained what he was doing and how it solved my problem. He was fair, kind, and transparent before making any repairs and installing equipment. I will use Climate Control KC into the future.

Review 128 (2024-06-01 - Rating: 5)
Nate was very professional and explained everything he was going to do to help us out. He went step by step with us on our options going forward. He was courteous and friendly. He also was from our area, which means a lot to us. Thank you!

Review 129 (2024-12-14 - Rating: 5)
Jaret was awesome and knowledgeable of my mini split unit and got it working.

Review 130 (2024-07-09 - Rating: 5)
Bart is an absolute stand up guy. You can tell He cares about his work. He came within 15 mins and got our A/C repaired.

Review 131 (2024-08-29 - Rating: 5)
Cole Hunter presented options that would allow our system to keep running at peak efficiency, letting us choose the ones we were comfortable with. Thank you!

Review 132 (2024-12-11 - Rating: 5)
Sean was very nice and competent, he explained everything and answered all my questions

Review 133 (2024-11-29 - Rating: 5)
Technician Eli Vermeulen performed the annual inspection of my furnace today. He was very professional. Went over everything he did. And answered all questions that I had. Very pleased!

Review 134 (2024-04-06 - Rating: 5)
Climate Control came out today and replaced my water heater and serviced my air conditioner. Brently Palmer and Dexter did a great job and explained all of my options to me. They were very thorough and cleaned up after they were done. I will definitely have Climate Control come back out when I need them!

Review 135 (2024-06-27 - Rating: 5)
Jason Andresen did an outstanding job in replacing and installing a new Toto toilet. Very thorough and detailed so no problems. Looked at full plumbing system, including water heater, to ensure in good working order and no unseen issues!! Went over and above!!!

Review 136 (2023-06-15 - Rating: 5)
They were very nice on the phone setting up my appointment. They came out that same day and the gentleman that fixed my AC was very nice and professional. He knew immediately what was wrong and fixed it but he also ran a few other test to make sure everything was good. It was very nice of him to go that extra mile for me. I definitely recommend this company and will be using them in the future.

Review 137 (2024-12-14 - Rating: 4)
Had to reschedule twice. Serviceman was good but did not explain a lot.

Review 138 (2024-09-04 - Rating: 5)
Steve, was great! On time and professional. Explained everything really well and even suggested some thing for air quality and preventative maintenance. Expense stuff but nothing urgent that they pressured to get done. A very wonderful experience.

Review 139 (2023-11-28 - Rating: 5)
Brently Palmer went above and beyond to make sure he got the part and had everything fixed in an efficient and professional manner. He went above and beyond to explain everything in detail to me!Had Kyle Bryant come out tonight and not only was he such a pleasant person to work with, he explained everything and showed pictures to help educate me on what was going on. He was quick, efficient and I would HIGHLY recommend him!!

Review 140 (2023-11-30 - Rating: 5)
Incredible customer service from their techs and scheduling/office personnel. We needed an entire unit this summer…not only did they tailor the system to our needs, the technicians were available after the fact to answer my questions. Not only did that, there were several technicians on-site and who are now familiar with our install. Every call to the main number is met with a smiling voice on the other end - so nice to talk to someone in customer service whose mission is to make sure you have the best experience possible. To take it a step further, I asked a question on their website on a Sunday and they responded that night! Rave reviews all around for this company!

Review 141 (2024-08-28 - Rating: 5)
Very friendly and very knowledgeable. We would like to have Shawn anytime we need repairs or just for check ups.

Review 142 (2024-08-23 - Rating: 5)
Shawn was great to work with. Explained everything to me throughout the process and offered options for future consideration.

Review 143 (2024-01-30 - Rating: 5)
Very friendly and professional! Got to us on a weekend quickly after our hot water heater was turned off and wouldn’t re-light. Tech who came out to fix the issue was top notch. Rates are also very reasonable compared to other companies in town and will for sure be using them only going forward.

Review 144 (2024-07-14 - Rating: 5)
Climate Control Technician Braden showed up promptly and immediately began to troubleshoot my A/C situation and within a short time he found the issue and solved my Cooling problem. Awesome Job!

Review 145 (2024-05-08 - Rating: 5)
Signed up for a furnace maintenance promo, had an excellent experience with the technician Kyle B. and even ended up purchasing the year maintenance plan given that it was reasonably priced and seemed cost effective for regular maintenance. Kyle was very knowledgeable and friendly. He wasn’t pushy about sale of any new products or services, but was great about outlining the pros of the available options.Since then I’ve also had excellent service from Braden, who was willing to look into an additional issue I had during an AC checkup and when he couldn’t get the work done with his equipment he made scheduling the right person easy, and made sure I was taking full advantage of my maintenance plan.

Review 146 (2024-10-18 - Rating: 5)
Great communication from quote to finished job! Donaldo was an excellent ambassador for his company.

Review 147 (2024-06-22 - Rating: 5)
Shawn was the first tech that took his time to inspect my unit AND then he took the time to explain to me what he found out. I signed a yearly contract in a hurry...couldnt be happier

Review 148 (2024-11-14 - Rating: 5)
Everything went great for my furnace check up with Eli so give him a raise

Review 149 (2023-08-31 - Rating: 5)
Kyle Bryant was very professional, on time, and had a great work ethic. He was willing to answer my wifes questions and willing to explain what he was doing and show her. He cared about his work and the customers. He explained the problems he found very well. My wife doesnt trust alot of people but she trusts him. Would definitely have him back as our technician. Great all around guy.

Review 150 (2023-09-04 - Rating: 5)
Christy was excellent with customer service, she was very empathetic and had a positive attitude from the start and finish of the call, she assured me they would be able to have someone come out to service my AC unit pretty quickly (less than 2hrs). Kyle the technician also excluded excellent customer service and was very thorough and explained everything to me without me feeling stupid. Kyle stayed the whole time until they were able to schedule someone to come out and give me a quote. I truly appreciate the awesome and efficient customer service both individuals displayed and they did not make me feel stupid or rush through anything! Thank you for working in these hot hot temperatures! I will continue to refer others in need to Climate Control!

Review 151 (2024-09-10 - Rating: 5)
Shawn and Reese came out to check out Furnace and AC. They were thorough and friendly.

Review 152 (2024-06-17 - Rating: 5)
Jason was very helpful. Pinpointed what the problems were and send the appropriate service personnel out promptly. Took his time and explained these complicated issues really well. Thanks

Review 153 (2024-11-07 - Rating: 5)
Eli performed the routine maintenance on my HVAC system this morning. He arrived on time and ready to get to work. He explained what he was going to do, then proceeded to take care the system. When finished, he went over the things he did, and gave me some options on other things I could do to protect my system. No hard sell, just suggestions. Eli did a great job, and I recommend him highly

Review 154 (2024-11-06 - Rating: 5)
He did a good job and was very personable and good explaining what he had done

Review 155 (2024-02-02 - Rating: 5)
Kyle is awesome! He went above and beyond when checking my furnace and was able to help in any way he could to get a new furnace. He even gave me some tips outside of the HVAC world that Im definitely going to look into! Thank you for saving my life, Kyle!

Review 156 (2024-03-19 - Rating: 5)
Julian, called to confirm what time he would arrive and start the system checkup. Julian was very professional and knowledgable. At completion Julian went over the work performed and any features that would be beneficial to our current system. Overall rating for Climate Control and Julian - Excellent!

Review 157 (2024-01-16 - Rating: 5)
Jason R. was an exceptional technician. Yearly maintenance, he helped educate us on how to keep out units in the best condition. He went above and beyond by replacing small parts to make sure we were up to code along with other recommendations. He was wonderful.Ill request him in the future.

Review 158 (2024-04-27 - Rating: 5)
Kyle was the HVAC Technician that performed our preventative maintenance. Kyle was very personable and polite and was very knowledgeable. Kyle found an issue with our Air Conditioner and we might want to install the compressor start-up kit to help save the life of the compressor. We had no idea the life of the compressor was nearing the end of its capability. We had Kyle install the kit without any hesitation. Kyle had it installed in 20 minutes. Kyle showed me the results had dropped the reading by 50%! Now I have a piece of mind knowing that my unit will not fail and leave me uncomfortable during the upcoming season. I would definitely reccomend Kyle to anyone who wants a highly skilled professional performing their HVAC repairs.Thank you Kyle!

Review 159 (2024-06-24 - Rating: 5)
I had excellent experience - Keith was very polite and an experienced plummer, who even took a few minutes to meet our family dog. Keith was in/ out in about 30 minutes! 5 starts isnt enough.

Review 160 (2023-10-12 - Rating: 5)
Kyle did an amazing job diagnosing our AC issue and promptly offering us solutions. He was friendly, helpful, and quick. Kyle even offered to carry out our mattress and box spring as we had a new one delivered the day before, he went above and beyond.

Review 161 (2024-04-24 - Rating: 5)
Wonderful all around! We’ve used this company for many years and have never been unhappy with their work or personality. Nate was very helpful, friendly and knowledgeable. I appreciate his easygoing personality. It makes it very comfortable to communicate. Thanks again

Review 162 (2023-10-05 - Rating: 5)
Weve used Climate Control for years. The technicians always provide excellent service. Jason came out today for winter maintenance and also gave the evaporator coil a good cleaning. Very friendly and professional! Will definitely call back when its time for spring maintenance!

Review 163 (2024-06-07 - Rating: 5)
I have Mr.kyle come out to and take care my AC system. He is very professional and respectful. I will recommend this company to everyone when you need a professional services.

Review 164 (2024-08-30 - Rating: 5)
Shawn was a great he represented the company very well I also recommend this company very friendly and understanding

Review 165 (2024-04-29 - Rating: 5)
Brently came out, on time and showed respect to the home by wearing shoe protectors. Explained all steps, made recommendations. Brently held great conversation about the job at hand and set some expectations for the AC unit. He was thorough and laid at the facts regarding the possible repairs to the unit that could be made. I felt he represented the company well. No high pressure sales pitch, just the facts, just the facts.

Review 166 (2024-12-06 - Rating: 5)
Jason was incredible. Not only did he service and fix our unit, but gave us advice to extend the life of our unit. We will be using him for years to come.

Review 167 (2024-06-05 - Rating: 5)
Brandon was professional and personable. He showed me the before and after and explained the benefits of the work completed. He was on time and cleaned up his workspace before leaving.

Review 168 (2024-05-20 - Rating: 5)
Keith the plumber cleaned out my slow moving drain. Fast, polite, and friendly. He also previosly has installed my water heater. Keith is great! Thank for helping maintain my home!

Review 169 (2023-07-27 - Rating: 5)
Jason was my service tech for our A/C unit. We have used this company many times, and he took the time to read all our customer notes before getting here and asked me if I had any concerns. Was professional and did an excellent job cleaning the unit outside and inside. Also, he added some additional sheet metal to our older unit where we had aluminum tape to give it a better seal. I truly appreciate Jason taking the time to get the job done right. Thank you Jason for your attention to detail and professionalism as those are two things I look for with a company.

Review 170 (2023-10-03 - Rating: 5)
Nate did an amazing job with identifying the issue with my AC/Furnace unit. He provided options from a cost perspective and timeliness of repair. Ultimately, because of how he presented the information, my family and I was able to make the best decision for us. Customer for life.Continued service: 10/3 Jason was a pleasure to meet. Absolutely professional and courteous!

Review 171 (2024-07-03 - Rating: 5)
The technician, Braden, was very professional and friendly. He did an outstanding job. Explained everything before, during and after the job. We signed up for the yearly maintenance service.Extremely pleased with Climate Control.

Review 172 (2024-03-25 - Rating: 5)
Brently Palmer was very knowledgeable, respectful and thorough. We apriciated the recommended repairs and the photos of the work completed. Mr Palmer was even able to give us an answer as to why the unit made a occasional knocking noise on the A/C selection. Ive owned this system for 9 years no one has been able to give me that answer. Way to go Brently!!!! Thanks for the excellent service!

Review 173 (2023-10-10 - Rating: 5)
Weve used Climate Control for a number of years and have always found the technicians to be competent, timely, and very responsive to our needs. We have annual maintenance inspections on our furnace and A/C, and this year our tech, Brently, showed us where the furnace was damaged and potentially dangerous. Since it was old, we decided to purchase a new one, and also inquired about replacing our equally old water heater. Installation of both appliances was completed on our preferred schedule and we are very pleased with the professionalism and efficiency of the installation technicians. Definitely will continue with Climate Control and highly recommend them!

Review 174 (2024-10-19 - Rating: 5)
Climate Control maintains a quality service with trained technicians who provide courteous andprofessional work.

Review 175 (2024-04-19 - Rating: 5)
My tech, Dornell, was professional and knowledgeable about my entire HVAC system. He was thorough in his work and explained things in a manner I could understand. It was an overall very good experience. I recommend Climate Control for your HVAC needs.

Review 176 (2024-05-07 - Rating: 5)
Cant say enough good things about Keith. Knowledgeable, professional, empathetic, efficient, and effective. Took care of the issue I called for, took care of less than par previous work, and advised on a plan for future work when needed.

Review 177 (2024-11-13 - Rating: 5)
ALWAYS good quality and value. He was on time, very professional and polite. We have used Climate Control for years, they never disappoint.

Review 178 (2023-12-01 - Rating: 5)
Braden was extremely professional and polite. Was very knowledgeable regarding his job. Gave us great reccomendations for the future.Thanks so much Climate Control Heating and Cooling! You have the very best employees!Respectfully,The Crawfords

Review 179 (2023-03-20 - Rating: 5)
I worked with two very polite and helpful dispatchers on the Sunday I called needing service. They helped get my appt scheduled with ease. Ryan called before his visit to confirm when he’d arrive. Once he arrived he was very thorough explaining what he will do and what issues he came across to fix. He was in and out in good time and did a great job fixing my furnace! I appreciate everyone at Climate Control. Thanks for the service.

Review 180 (2024-05-09 - Rating: 5)
Keith was amazing. He worked hard to make sure the quality of his work was beyond what we expected, and it was. He is not only exceedingly good at his job, he is also conscientious and committed to the highest quality from start to finish.

Review 181 (2024-01-23 - Rating: 5)
Jason with Climate Control Heating and Cooling came out to do a turn up and cleaning for both of our furnaces. He was very professional and friendly. He did an excellent job, I definitely recommend them.