Lake Cook Plumbing Heating and Cooling
Located in Lake zurich, Illinois
Address: 500 E Main St, Lake Zurich, IL 60047, United States
Phone: +1 847-550-4880
Rating: 4.3
Services
- Repair services
- Credit cards
- Credit cards
Categories
- Plumber
- Air conditioning contractor
- Heating contractor
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-06-28 - Rating: 5)
I had to have a water heater replaced a few months ago. When Casey came over to do the inspection and gave me the quotes, I was pleasantly surprised that he wasnt salesy at all. He laid out the options in a very clear way, set the right expectations, and gave me time to think them over. I was fed up with other plumbing companies trying to sell me upgrades I didnt need. One of them even tried to sell me a subscription plan! So I ended up going with one of Caseys recommendations and they were very professional with the work. They cleaned up the basement and I didnt have any concerns. -
Review 2 (2024-03-07 - Rating: 5)
Louie came out to connect our bathroom sink- he was knowledgeable, polite, and trustworthy. We asked about a project we are considering in our laundry room and he took the time to tell us what it would entail, and offered recommendations and suggestions. We will be calling to set up this install in the near future.Lake Cook plumbing is top notch- great, honest guys and Gianna is the go to person who sets up appointments and communicates when techs are dispatched. Found our new favorite plumbing service! Thank you! -
Review 3 (2024-01-29 - Rating: 5)
This company did outstanding work for our family. They worked very hard and actually figured out a way to LOWER the cost after coming up with an innovative solution to our disaster.Louis and Casey were smart and professional. I will recommend this company to everyone I know.The owner, Jim Barrett, went above and beyond! With his detailed explanation of what he found, and personally speaking to our insurance claim’s person, we were approved to be covered with our home owners insurance!I cannot say enough about this team of men and will also include Gianna who handles scheduling and was a delight to deal with.Thank you Lake Cook Plumbing!! -
Review 4 (2024-04-26 - Rating: 5)
Top Notch service. From the initial call with our plumbing problem, to the great communication with Gianna setting up the time for the techs to come out, and the techs that came out to our house Casey and Louie explaining in detail what they were doing and keeping me updated. Great company to work with and quick responses!! -
Review 5 (2024-06-25 - Rating: 5)
Louie arrived on time and efficiently fixed our downstairs bathroom sink and our kitchen garbage disposal/sink. He explained everything patiently and in a way that I could understand what work was needed. -
Review 6 (2023-08-18 - Rating: 5)
I felt very fortunate to have Louie, a plumber with over 20 years in the business, come out to clear the pipes leading out of our kitchen sink. Louie is the gold standard of plumbing professionals. He was very meticulous in the service he provided, explaining everything he was doing. He also ran the bathroom sinks and tubs to make sure that while he cleared the blockage in the kitchen sinks, he didnt push the blockage to plumbing in another area of our home. Upon finishing the job, Louie also offered maintenance advice to ensure we would avoid the same problem in the future, and he let me know about discount coupons I could find if I needed any additional service in the future. I think Louie provided a great value for the service he performed. He was the consummate professional, yet he was very amiable. He made me feel like he was a trusted friend rather than just another customer he had to deal with. -
Review 7 (2023-12-02 - Rating: 5)
While our 22-year old water heater was seemingly working fine, I knew it was well past its useful life and started looking to replace it. I called four organizations for an estimate. Only one organization came out to my home -- Lake Cook Plumbing. They sent two representatives out that reviewed not just the water heater, but the gas/water valves and connections feeding into it as well. I received a proposal later that day and they were very responsive to my follow-up questions.The other organizations I called did not come out to our home. One firm wanted pics on the existing system and their proposal consisted of a text. They were the cheapest. The other firm provided a formal proposal, answered my questions, and was a bit cheaper than Lake Cook. I decided to go w/ Lake Cook Plumbing as their owner, Jim Barrett, followed up on their proposal and provided some additional guidance on things to look for in other proposals.Lake Cook Plumbing was ready to install a new water heater and replace the gas/water valves in the system the day after I gave them the green light. When they had some scheduling challenges, Jim (the owner) showed up to assist his plumber (Eric Geyer - 16 years experience) early the next morning. I couldnt be happier with the quality of the work Jim and Eric did for us. They were thoughtful, thorough, and professional during the entire installation.While Lake Cook Plumbing was slightly more expensive than the other proposals I received, I have an incredible peace of mind that this system will be efficient and safe for another 10-15 years. I received e-mails from them both times someone came out to our home - with pictures of the representatives that were on their way. (While I was home for both visits, this process made me feel this organization would be much safer if something happened and my wife was home alone to deal with it. Small gesture, but much appreciated.)Jim and Eric did a great job -- Id highly recommend Lake Cook Plumbing!Mike G.Barrington, IL -
Review 8 (2023-11-15 - Rating: 5)
Excellent company! They could be the most honest contractor I have dealt with (and I have worked with many). I had them out for a clog. They flushed the toilet a few times and the soft clog was gone. No doubt he could have routed it out and charged me a lot more, but he said the clog was gone and we was right. Not only that but they came out the morning I called. This will always be the plumbing company I will use. -
Review 9 (2022-07-01 - Rating: 5)
Had Cody from Lake Cook Plumbing out to give us an overview of our plumbing equipment at our recently purchased home. He was extremely helpful, assessed all of our faucets, and gave us a quote to replace our hose bib and water heater (both of which are original to the house - so 20 years old). He gave us lots of great tips and answered all of our questions. There was no sales pressure on the quotes, and I was extremely happy with the service. -
Review 10 (2022-08-11 - Rating: 5)
They scheduled an appointment for us really quick and on the next day our issue with heavily clogged kitchen sink was resolved. I got a call from the company to inform me that the plumber was running late and to apologize for the inconvenience and then another call to let me know hes on his way. The plumber was Cody Mitchell, he found out what the problem was really fast, explained every detail and made sure he did the best he could. We are happy with their service and recommend 100%. Thank you! -
Review 11 (2015-08-17 - Rating: 5)
This is the first time we used Lake Cook Plumbing as they had acquired my previous plumbers business. I had an ejector pump go out and was lucky enough to notice the outage before any damage was done. Called my old plumbers number early the next morning and got Lake Cook instead. The person who answered the phone was very personable and competent. She explained the change of ownership, and described what level of professionalism to expect. Then they delivered on their promise. The Master Plumber, Mike E. followed the procedures as described. He presented himself well, we talked about the problem, he suggested what was required and prepared an estimate. He was polite, knowledgeable, worked quickly, cleaned up after himself, and then reviewed and tested the repair for me. He also provided some safety services/observations as part of the service. It was an excellent experience. I will use them again. -
Review 12 (2018-02-14 - Rating: 5)
Mike B came out, crawled through my incredibly nasty crawl space, identified the issue (burst pipe), and then was able to repair it quickly. He confirmed it was no longer leaking and then took the extra time to turn on my water heater, which was what we originally thought the problem was, and made sure it fired up before he left. The whole time he was extremely friendly and for the amount of work that was done, was very reasonable cost. Ive had Mike do repairs before and it was the same great work. Mike is not only a fantastic plumber, but is friendly, courteous, and has an amazing work ethic. If there were more stars to give, Id give them to him. -
Review 13 (2020-03-15 - Rating: 5)
I have had a few plumbing companies complete work or do estimates in the several years Ive lived here. One was great, but is no longer working in my area. 2nd one was unbelievably expensive and rather creepy to tell the truth. Lake Cook installed a water heater in 2007 - working great and no issues. Reasonably priced and installed quickly.I called them again after #2 plumbing company (has a smiley face on their logo) gave me very little info and a take it or leave it, cos youre going to call me again attitude.Mike was GREAT! He explained the issue, showed me what was wrong, gave me options and replaced the device quickly and easily. I got an upgraded device and it was still BELOW the cost quoted by #2.All done in about 45 minutes!!Cant say enough good things. I will definitely call them again if needed.Thanks, Mike!! -
Review 14 (2019-08-27 - Rating: 5)
Jeremy was awesome. He arrived earlier than expected and got to work right away. He was upfront with what he would like to do as well as the cost and was able to resolve the issue today. Lake Cook Plumbing is very professional and I have actually used their services several times in the past. Not only what I read them again, I am a repeat customer. -
Review 15 (2020-10-19 - Rating: 5)
We have a service agreement with Lake Cook Plumbing and they came out on October 18 to do the annual inspection.Their technician arrived when expected and was very thorough and knowledgeable in doing the inspection and making recommendations. He also was respectful of social distancing and safety protocols.We have had Lake Cook Plumbing at our house before to install a new sump pump and backup system as well as to unclog pipes. They do good work and we have been pleased with their service and professionalism. -
Review 16 (2017-10-07 - Rating: 5)
Lake Cook Plumbing sent Casey L. to remove my old water heater and install a new one they provided. I am very pleased with the quality of the service I received and Caseys ability to deal with several unexpected issues that arose. I would not hesitate to call Lake Cook if you need plumbing services. They took care of absolutely everything and treated my home with the same respect as if it were their own. I have already recommended them to a friend. -
Review 17 (2019-02-14 - Rating: 5)
Nobody ever likes paying for plumbing repair work but today I was gratified to pay these guys. Jeremy, the tech that serviced my repair today was outstanding! We discussed the repair, agreed on the price and off he went to work. He went out for a couple of parts and directly back and had me up and running again in about a couple of hours total for cutting and changing out my 50+ year old galvanized kitchen waste pipe running through my crawlspace. Jeremy was a True professional and I recommend him with the highest regards! -
Review 18 (2015-03-30 - Rating: 5)
Mike E. did an excellent job of re-plumbing new sinks after a counter installation. There were some problems and Mike gave us our options and told us what he would advise. After the installation he gave us some insight on another plumbing issue and tips on the general plumbing of our house. He showed us all of our shut off locations. His work was efficient and everything was cleaned up before he left. I would definitely recommend Mike and Lake Cook Plumbing for your plumbing needs. -
Review 19 (2019-10-09 - Rating: 5)
Prior to calling Lake Cook Plumbing I call another company and was told they would be out in a couple of hours. I called them 3X and once again they never came out, and didn’t even call me to explain. The next day , they ( the other company) showed up at my door and looked at my situation. He had no idea what was wrong , until I help him understand my own diagnosis. Needless to say I didn’t use this company.Thank goodness I found Lake Cook Plumbing. I can’t express how experienced, honest, and consumer friendly Mike E is. He did an amazing job, and I will definitely use him again, and you should as well.If you have any Plumbing problems call Lake Cook Plumbing, you will be happy you did.Thanks Mike E , you have a customer for life🤗 -
Review 20 (2017-10-31 - Rating: 5)
Casey came by to fix a leaking faucet on the outside of our house. He was on time, acted very professionally, and explained all his work in detail to us so we knew exactly what we were getting done. Casey was done in about an hour then walked us through all the work he had just completed and showed us what he replaced. Overall it was a great experience and we would highly recommend Casey and Lake Cook Plumbing. -
Review 21 (2021-05-11 - Rating: 5)
Reached out to Lake Cook Plumbing because they were rated as a top plumbing service company in Lake county, was not far from the most accurate recommendation i have ever seen. we initially got a quick quote and started the work shortly after, during that time we ran into more problems and had to start a bigger more expensive project another day. upon the start of the second round, and during the fixing of the issues, the service tech called me and told me that the solution was more simple than we assumed, and they were able to get the work done for much less than originally expected. the honesty goes a long way, they are not after just running up your bill and doing work that may not even be needed. they came in with professional opinion, laid out the options and were transparent and honest to complete an amazing job. will be my go to plumber in lake county from now on, dont miss out on this golden resource. #mustshare -
Review 22 (2018-10-22 - Rating: 5)
I called 4 or 5 plumbers and only Lake Cook Plumbing took the time to really listen to me. I had a very specific type of water heater I needed for my residence. Everyone else said we can send someone out to take a look. Lake Cook, listened, understood what I needed, made the order and send Mike out the next dayMike was great, progressional, friendly,, it was easy to see that he took great pride in his work. He made the extra effort to make sure the job was completed and everything was working great. I highly recommend Mike and Lake Cook for any Plumbing need you may have. -
Review 23 (2018-09-07 - Rating: 5)
I would highly recommend Lake Cook Plumbing. I had an issue with my sump pump system. Corey came out and explained my options thoroughly. I decided to have a new system installed. He was able to come the very next morning to set everything up, explain the system, and provide contact information for any future questions. He was knowledgeable, professional, and friendly. They will be my go-to Company for all future plumbing issues! -
Review 24 (2017-05-11 - Rating: 5)
Had Brian King and Casey Lane from Lake Cook Plumbing out to simply fix an external faucet. In addition to making the repairs in less than 30 minutes, they offered a whole lot of proactive recommendations. This has not been my normal experience with plumbing services. Their personality and quick service was very appreciated and I would recommend them to anyone in need of good, quality and caring service. -
Review 25 (2019-08-01 - Rating: 5)
Our countertop company provided us with an extreme subpar plumber to reconnect our kitchen faucet. I figured out fairly quickly that I needed a ‘real’ plumber.I called Lake Cook Plumbing as they are my go to company. They sent Mike the next morning and he did a wonderful job hooking everything up as needed.Mike was very professional, knowledgeable and efficient. He got the work done and I am very happy with the work.If you want reliable and affordable plumbing services, you can count on Lake Cook Plumbing to help you! I use them a lot and have never been disappointed. I highly recommend them! -
Review 26 (2021-01-03 - Rating: 5)
We have used Lake Cook Plumbing for several projects this year. We live in an older house and plumbing issues came one after another. We called Lake Cook Plumbing for these issues. Mike and Cory came to our house and provided options for dealing with our problems. The thing that I really appreciated, is that they offered us a low cost option for these issues. Mike and Corey were very upfront with us and offered the most cost effective solution to out problems. WE agreed and have had several plumbing issues resolved over the past two months. As long as you get Mike and Cory, I definitely recommend Lake Cook Plumbing. They really have helped us out during some serious plumbing issues! -
Review 27 (2017-12-09 - Rating: 5)
Top-notch service. Phone call to inquire was handled with efficiency and professionalism. Casey, the service technician, was excellent. Friendly, professional, and direct in communicating problems and options for replacement or repair. He worked directly on the issue and resolved in a very reasonable time frame. Very clear to me he is a highly skilled and professionally trained plumber. Process from start to finish was great. Highly recommend this company for your plumbing needs and would directly ask for Casey for a service call when next home issues arises. -
Review 28 (2020-02-08 - Rating: 5)
Our water heater went out one day before we were having a house full of kids, and two days before we were having a party. Mike was fantastic; had a new water heater installed and ready to go the day after we called Lake Cook Plumbing. Thank you for your prompt and courteous service. Would highly recommend. -
Review 29 (2018-11-18 - Rating: 5)
Jeremy was very knowledgeable, pleasant and professional in doing our jobs. Before he started, he went over all aspects of the job to make sure that we knew what he was going to do and how he was going to do it He gave us the pricing of the job before he started, to make sure we approve. There were no changes to the cost when he was done and everything worked well. If we would ever have any other plumbing needs, we would definitely request Jeremy. -
Review 30 (2017-12-02 - Rating: 5)
Mike was thorough, honest and professional. Really worked hard for us because we called on short notice and had a plane to catch when we needed our kitchen sink fixed in order to prepare Thanksgiving dinner when we returned. I would highly recommend Lake Cook Plumbing and their team of professionals. Worked with us with a smile on his face and ready to answer any questions or concerns! -
Review 31 (2016-04-21 - Rating: 5)
Today we had the pleasure of our first experience with Lake Cook Plumbing. The employee who came to the rescue was Casey Lane. He was prompt, neat, efficient, pleasant, explanatory, honest, and answered all our questions. We had originally asked for an estimate on a couple of items that were pointed out to be looked into by a home inspector. After review by this Professional Plumber, some items did not need to be addressed. Not only is this company recommended but Casey Lane is highly recommended. Will definitely use this company again. -
Review 32 (2018-08-07 - Rating: 5)
We had two problems, one of which was a leak. We called and got a quick appointment, and Mike B was right on time. He’s a pleasure, and did an efficient and high quality job at a very fair price. We are grateful to have Lake Cook Plumbing as a resource. Thank you! -
Review 33 (2019-03-19 - Rating: 5)
Corey provided an excellent level of professional service when addressing the drainage issue we had. He showed up on time, and was very knowledgeable about the problem we were facing. After completing the work in a very efficient manner, he also took the time to walk me through a couple of other projects that will probably require service in the near future. I will definitely recommend Corey and Lake Cook Plumbing to friends and family. -
Review 34 (2019-02-02 - Rating: 5)
I was one of the many households to experience frozen and burst pipes and Lake Cook plumbing came to the rescue. Mike could not have been more knowledgeable, helpful, and pleasant. They were on time and great about communicating and he really knew what he was doing. I would absolutely recommend the company as well as Mike in particular as a technician. -
Review 35 (2018-06-19 - Rating: 5)
Our sump pump died during a storm. We called multiple 24 hour plumbing companies. One never got back to us, one couldn’t come until hours later & one didn’t answer their phone. I got a call back from Jeremy w/in 10 minutes of my call to their emergency phone number. He was at our house an hour later & we had a new sump pump 20 minutes later! I highly recommend Lake Cook Plumbing! -
Review 36 (2020-06-28 - Rating: 5)
I would highly recommend lake cook plumbing we have used them 2 times already and they went above and beyond the job that was called for and it was done correctly and efficiently. They are very friendly, informative, and the quality of the work is an A+. They are definitely worth the money to know the job is done correctly. We are hoping that another plumbing issue does not come up but if it does we will be calling this company back. -
Review 37 (2021-03-24 - Rating: 5)
Had a maintenance check on a battery back up sub pump installed a few years ago by the company which has worked very well.Very pleased with everything. Very professional. Would definitely use again and recommend highly. Cory was my tech this time. Highly recommend. -
Review 38 (2017-11-11 - Rating: 5)
After consulting other plumbers, I contracted Lake Cook Plumbing Heating and Air Conditioning to advise me on how to proceed with a hot water tank issue. From the initial contact with the polite and accommodating individual at telephone reception, to the owner (Jim), who spent significant time with me on the phone educating me about my alternatives, I was pleasantly surprised, When his tech, Brian, personally surveyed the problem the same day, he chose the best alternative, which was not the most expensive choice. I previously completed the due diligence allowing me to make an informed decision. Having pursued other inquiries, I was led to believe there were other problems, and more costly choices that, in reality, would have created more issues down the road, necessitating even more significant expenses. I am very pleased with the professionalism of both Jim and Brian, and am grateful for their knowledgeable and honest approach. I would highly recommend Lake Cook Plumbing Service for ANY plumbing needs and I am delighted to learn that they service not only plumbing, but heating and cooling as well. It is refreshing to do business with a company that has both excellent service, as well as an honest and ethical approach for the customer. Five star recommendation for this company. I will definitely use their services in the future. -
Review 39 (2017-07-20 - Rating: 5)
When my sump pump stopped working, even before 8 am, I looked for a close-by plumber. I noticed Lake Cook Plumbing had all A reviews. The receptionist was very pleasant because she greeted me so positively. She set up her earliest appointment at 2Pm.. I told her I could probably live with that because whatever will happen will happen. A half hour later, she called to let me know Brian was on his way--he finished his last job early. She sent me a picture of Brian and his credentials. Brian arrived, asseted the situation, did a plumbing inspection of the water heater and turn off valves, sat down and gave me many suggestions and price ranges what could correct the situation. I chose one; he had to go to the satellite dealer for parts, returned and finished the job. It was a flat fee and warranted. When finished, he called me down to explain how the system worked and what I should expect. Brian was personable, efficient, knowledgeable, and worked and sweated hard to finish the job. My day turned out great knowing I had selected the correct plumber for my needs. -
Review 40 (2016-08-05 - Rating: 5)
I called with a problem that was delaying the installation of my new washer. Casey came out within 40 minutes of my call. He explained my options and had the work done in less than an hour. Excellent work, reasonable cost. I would highly recommend this business and Casee specifically. -
Review 41 (2017-12-19 - Rating: 5)
We had a gas leak that was detected by Nicor after smelling gas upon entering our home. I called MANY local plumbers and was told they were booked, busy, etc and could not come out until the following day. We were without gas to the house, so it was an emergency to get someone out to get the gas up and running one the problem was fixed. Casey came out within the hour of calling Lake Cook Plumbing, Heating and AC. He was extremely friendly and professional. I would highly recommend Casey and this company for any plumbing emergency. -
Review 42 (2017-03-23 - Rating: 5)
We have called Lake Cook Plumbing for a number of issues. They have come in a timely manner, professional and courteous. I would highly recommend them. Our recent call started with overflowing toilet. Luigi responded to the emergency call and temporarily fixed the clog. Then, Casey came out to diagnosis and came back the next day to fix. On the day the pipe was being fixed, my oldest was sick and I had to take him to the ER. Casey was very understanding. He told me to worry about my son. He would get the pipe fixed and wed settle up once I was home with my son. On the professional side, he was great at explaining the problem and how we needed to fix it. I would highly recommend them. -
Review 43 (2020-10-13 - Rating: 5)
Very happy with Lake Cook Plumbing. They have helped me in a tough spot when we had 2 inches of water in the basement with a broken sump pump. Technician came on a Sunday, installed a new pump and stayed with me till the water left. Since they upgraded me to a dual stainless sump pump with large batter back up and alarm system. Have been using them routinely for all my plumbing needs. -
Review 44 (2017-11-12 - Rating: 5)
Jeremy at Lake Cook Plumbing did a wonderful and fast job fixing our drainage/water backup problem. He came out the next day to give us an estimate and the following day to complete the service. The price was also $300 cheaper than another local plumbing company!! I will definitely use and recommend this company again! -
Review 45 (2016-05-20 - Rating: 5)
I had a plugged sink. I called Lake Cook Plumbing and didnt have to wait. The person that answered the phone was courteous and professional. The service technician that came to our home was knowledgeable, clean, had all the tools needed, and got the job done. Plumbers are pricey, but if you have to pay for a professional, you want to know they are going to do a good job. I would call Lake Cook Plumbing again. -
Review 46 (2015-08-11 - Rating: 5)
Hi my name is Georgia Katsiavelos and I currently have a service agreement with Lake Cook Plumbing. I have been a customer of theres for over 7 years. On August 6, Phil from Lake cook came out to service my kitchen sink. It was not draining properly. He took the proper measures to rod it out and discovered that was not the problem. He later came out on August 11 and noticed that the pipe was not properly connected and locked. It moved from its place and was the cause of the water not draining. I had several plumbers from Lake Cook that came out in prior years and did not find that problem. I was very happy with Phil because he got to the heart of the problem and properly repaired it like it should have been done years ago. Other plumbers told me it was from grease or that not enough pressure from cold water was going down the drain and had me remove my water filter. Phil was very professional and polite and fixed my problem. I was very happy with his service and I will definitely ask for him in the future. -
Review 47 (2017-08-09 - Rating: 5)
There was an issue with a previous service call which resulted in a minor leak from the base of the toilet which had to be re-installed to properly rot out the sewer line. After being furious about this, Lake Cook Plumbing was contacted.Jim from Lake Cook stopped over the day after being contacted and he found another water leak. He was more than courteous and professional and the service is outstanding. Thanks to Lake Cook, we saved major damage. -
Review 48 (2016-06-25 - Rating: 5)
We had significant water damage resulting from a clogged pipe. Chris came out here and did a terrific job assessing the situation and recommending a quality restoration company as well. He helped fix the problem the next day which was just amazing service. I cant recommend Chris and his team enough for the responsiveness, professionalism and quality work especially during a very stressful time. -
Review 49 (2015-09-14 - Rating: 5)
I had a leak that required emergency service. Mike E. arrived within 45 minutes and quickly diagnosed the issue, wrote up the quote electronically, and was able to use some existing parts that I had on hand. He completed the work in about an hour and labeled existing shut offs in the house. Service visit price was somewhat high for the weekend hours, but considering the work was done within 2 hours of the call and I couldnt wait an additional day, it was worth it. I would recommend their services, and will use them next time I need plumbing work. -
Review 50 (2016-04-11 - Rating: 4)
Our water heater began leaking on a Sunday so we called Lake Cook Plumbing. Chris B came out 1 hour later and gave us an estimate for a new water heater plus he stayed longer to drain our old unit and then made it safe for the evening by turning the gas off on the unit. Next day service to replace the water heater and a older valve. Chris was very professional and answered all of our questions. The total bill was higher than we expected but was in line with his previous estimate. Great job by Chris, will use him again for future services. -
Review 51 (2016-04-20 - Rating: 5)
Hot water tank leaking badly. Called Lake Cook immediately. Got the number from the internet. They came out within a couple of hours. Guy was very polite and professional. He was able to give a quote in a very short amount of time. Price was more than fair. I had Hot water by the end of the day. Nice Hot Shower! Cleaned up their mess. Like they were never there. I would use them again for sure. Thanks for the great service! -
Review 52 (2016-08-17 - Rating: 5)
We had a good experience with the gentleman who came out to assess our plumbing problems. He was knowledgeable, kind and worked fast and clean given the job. I liked being able to receive estimates and invoices via email. -
Review 53 (2017-03-11 - Rating: 5)
Luigi from Lake Cook Plumbing was professional and friendly, and he explained my options clearly. He installed new pipes under my kitchen sink to replace my old, corroded ones. He did a terrific job and I highly recommend his work! -
Review 54 (2017-11-30 - Rating: 5)
Received great service from Brian King at Lake Cook Plumbing. Called for service one afternoon, Brian arrived the following day. He offered a quick solution to the problem, then performed a water test and commented on ways we could improve the condition of our well water. Brian was extremely courteous, professional and helpful beyond the issue that necessitated the call for service. Highly recommend Brian and his company for your service needs. -
Review 55 (2017-10-09 - Rating: 5)
Lake Cool Plumbing and Brian King are awesome. I rarely write reviews for any companies with that said Brian showed up on time with a fair estimate and completed a great job within a day. He truly knows his work, and I will highly recommend him to my friends and use again. -
Review 56 (2018-01-20 - Rating: 5)
Always polite, prompt, and professional. Jeremy arranged our repair quickly and Mike did a fantastic job. This is the second time we have used Lake Cook Plumbing and will return again when needed. Highly recommended for jobs big or small. -
Review 57 (2014-02-05 - Rating: 5)
We have used LC Plumbing several times before and have always very satisfied with the service. Earlier today I called to set up an appointment to have a leaky pipe looked at. Within 30 minutes Phillip was at our home and a few hours later the problem was fixed. He went the extra mile by checking on our sump pump and labeling several important valves for our future reference...he even brought a few treats for our dog. I would definitely use LC Plumbing again and will recommend it to others. -
Review 58 (2021-09-30 - Rating: 5)
I called on Monday and they had someone out the next day. The technician was able to identify and repair the issues on this visit. Corey was knowledgeable and helpful. He finished the job in a timely manner. I will definitely keep this number as I am a Realtor and always looking for someone to help close the deal for buyers or sellers. -
Review 59 (2016-02-28 - Rating: 5)
We had our water heater stop working and called them on a Sunday morning, they answered the phone call and were able to arrange to have their on-call service technician come out within a hour. Their technician, Mike, was extremely professional and very knowledgeable. He was able to diagnose the correct the problem quickly to get us back up and running. He explained everything he did to correct the problem and also what may have caused it. I also asked about the possibility of switching over to a new tankless water heater, he gave me his input and was able to generate a quote for this right on site which was immediately emailed to me. I would highly recommend this company, great to experience professional service. -
Review 60 (2015-02-28 - Rating: 5)
From the very moment Kim answered the phone at their office, to when we shook Marks hand for a job well done, we could not have been more satisfied. We now have a plumber we can trust to do the job right, the first time around. Talk about full disclosure. Wow! You know where, what, how much and why, BEFORE the job gets started. When the job is finished, you have no inclination that anyone was in your home, except you no longer have a plumbing issue. Mark is a true professional. Hes interactive. friendly with his customers. We almost wish we had another issue, so that we would have another opportunity, to experience how a job should be completed. Lake Cook Plumbing, you have your act together! Mark & Kim, thanks for being so very competent. Tim & Donna -
Review 61 (2019-07-16 - Rating: 5)
Extremely responsive - excellent work. Showed up on time and did a pretty quick diagnosis (leaking copper drain line) despite having to go into two different crawl spaces to find. Scheduled repair for the next day, Mike B. brought a helper with and they completed the repairs extremely professionally. Mike spent a lot of time in a tight crawl space and provided photos of the finished work. Took the time to check for leaks, including going back down into that crawl. Highly recommended. -
Review 62 (2014-11-26 - Rating: 5)
We live in a high-rise in Lincoln Park. Our buildings maintenance staff couldnt unclog a drain that had backed up in bathroom sink. They had to call in the pros at Lake Cook Plumbing.Phillip was the technician that came out to troubleshoot. He was thorough and knowledgeable. He explained everything to us very patiently and professionally as to his diagnosis of the problem, what might have caused it, and what he needed to do to solve it. Did an all-around great job. Very satisfied. -
Review 63 (2017-10-04 - Rating: 5)
Mike arrived, diagnosed the problem which was our old garbage disposal. Had a new in truck and he installed it. Works great and so does Mike. There service partner plan was impressive and I became a member. He is welcome at our house! -
Review 64 (2017-11-07 - Rating: 5)
From our initial phone call, to Jeremys detailed estimate, to his expert workmanship.....we are more than happy. Jeremy and Lake Cook Plumbing are honest, easy going, go above and beyond in their customer service, and the quality of Jeremys work........EXCELLENT! HIGHLY recommend Lake Cook Plumbing!! Thank you Jeremy and LCP!😃 -
Review 65 (2016-08-11 - Rating: 5)
Lake Cook plumbing really helped us out in an emergency. There was a leaking pipe in the crawlspace that needed immediate attention. I called and they showed up within 30 minutes. The plumber, Josh, investigated and found the problem right away. He was very thorough. The bill for this emergency service was very reasonable. They really helped us out and we are thankful. -
Review 66 (2020-09-28 - Rating: 5)
Super company. Very happy. My work was done quickly and Lake Cook followed up to make sure I was happy. Michael was great and has fantastic plumbing skills. Satisfaction grows by adding others - Jim, Molly and Corey. -
Review 67 (2016-02-23 - Rating: 5)
It was my great pleasure to have Lake Cook plumbing at my home today.. Second time they have helped.. however this time under warranty (that did not have to do). They are stand up guys.. Mike E. our service tech. was just great along with Ben (the service mgr.) What also impressed me was that I also spoked with Steve the owner he too was all about the customer. There is no question who I will call next time I need help with a plumbing need. -
Review 68 (2016-07-12 - Rating: 5)
Lake Cook Plumbing has been an asset to the operation of my business. They know what they are doing and always quick to service my needs. Very professional and you can rely on them getting the job done and right the 1st time. -
Review 69 (2020-04-26 - Rating: 5)
Lake Cook Plumbing responded to our needs quickly and professionally. We had reached out to a few other companies however their pricing was outrageous. I feel LCP did a great job at a fair price. -
Review 70 (2016-09-28 - Rating: 5)
We were trying to decide between ABC and Lake Cook.It was a great decision to use Lake Cook Plumbing.What a relief to have a Master Plumber, Phil, who was open and honest about options for repairing our tub and sink drainage issues.The work was done quickly, with excellent results (wife and daughters are gonna be real happy, when they get home) and a really fair price.He went WAAAY beyond what was needed and checked out our sump pump, water softener and toilets - acknowledging what was working great (leave it alone) and what would soon need attention.Note on ABC as an option - we had drain trouble. But ABC sent over a plumber who insisted we need to test the water for a whole house filtration system! Just fix the problem we asked about. NO, he said this was more important and left.That was really odd.But were past them now and are glad we have Lake Cook Plumbing as a resource that clearly can be trusted, with our best interests. -
Review 71 (2016-04-27 - Rating: 5)
Needed help fast for a sewer backup. Lake-Cook provided a plumber within an hour of my call. He was capable, efficient, and understanding of our situation. It was a difficult access problem in an old house. He got water draining that afternoon, then returned the next day with additional equipment to get a full understanding of the situation and deal with it effectively. -
Review 72 (2017-09-07 - Rating: 5)
Had a problem with a water spout. Called number. Mike was able to come out within the hour. Explained everything to me prior to repairing. Was done in an hour. He was very professional, answered all of our questions. I was able to use $25 coupon offered on line. Will definitely use again and will recommend. -
Review 73 (2021-08-10 - Rating: 5)
Corey was very helpful and answered all of our questions regarding the sump pump and back up system. He recommended and installed a system that will keep our finished basement dry, which gives us peace of mind. We would recommend Lake County Plumbing! -
Review 74 (2019-11-05 - Rating: 4)
Our new water heater experienced a malfunction and required service on a Saturday. The company had an issue with their after hours number ringing through to a number not in service. This was quite frustrating. I was able to reach the company first thing Monday morning and the owner dispatched someone immediately. A small part was needed and replaced. Their service has been very prompt each time Ive used them, but I have to ding them one star for the weekend of cold showers. I understand they have resolved the issue with their emergency number. -
Review 75 (2017-12-06 - Rating: 5)
Mike E, did a great job. The water was leaking from the water heater pipe to the concrete slab. He explained to me everything ahead of time. Very courteous and professional. Thank you Mike. He finished the work earlier than we anticipated. -
Review 76 (2020-01-15 - Rating: 5)
Came out on time. Mike B. worked so hard to find the source of our leak. He didn’t want to leave til he’d located it. He arrived right as scheduled was friendly and helpful. I’ll use Lake Cook Plumbing again without hesitation! -
Review 77 (2016-07-15 - Rating: 5)
Casey was very professional and informative and offered improvement suggestions. He responded to our call quickly and fixed our problem in a timely manner. I would highly recommend Lake Cook Plumbing. -
Review 78 (2020-02-11 - Rating: 5)
Mike B. did an excellent job replacing my hot water heater. Professional service. I also appreciated the updates by phone and email regarding the status of my service call! No complaints. -
Review 79 (2019-11-03 - Rating: 5)
I have a rust filter on my water line and the filter became very clogged and for whatever reason, simply would not release to change the filter. Of course this meant that water was NOT flowing anywhere in my house. Lake Cook was over in a flash and in less than `15 minutes the filter was freed, changed and I was back in business. Good job and quickly attended to! -
Review 80 (2017-09-06 - Rating: 4)
Brian was very polite and did a good job explaining what needed to be done. He did his work efficiently and cleaned up all the mess. I was also impressed with the office staff who handled phone calls. They were polite and helpful. -
Review 81 (2019-12-12 - Rating: 5)
What a great group to have repair my problem. When I called at 8:30 a.m. an actual person answered the phone. I think by 12:30 my pump was replaced and line repaired correctly. Mike B was the best! If anyone needs a plumbing service, Lake Cook is place to go! -
Review 82 (2016-09-26 - Rating: 5)
Very professional and experienced. They offer a service partner plan that ended up saving me over $400 for one visit. He gave me a detailed estimate for the work and got everything done in a very timely manner. Friendly and knowledgable employees, would definitely recommend! -
Review 83 (2018-04-02 - Rating: 5)
Lake Cook Plumbing was very responsive to our needs. Jeremy is awesome!! He is knowledgeable, professional, yet friendly. I would request him any time we have plumbing needs. -
Review 84 (2021-09-26 - Rating: 5)
Jake T came out to my home within 30 minutes of me calling. Did a beautiful job handling my hot water heater install! Even hauled the old one UP 10 steps into the back of his truck on his own. Superhero! -
Review 85 (2017-06-29 - Rating: 5)
Highly impressed with receptionist to the technician. We had a bursted water pipe. Casey the technician did a very clean job in a timely manner. I will call them if needed and recommend them to my friends too.. -
Review 86 (2021-04-25 - Rating: 5)
This is out go to company when we want the results done rightThey installed a gas washing machine and dryer. It was not an easy job done in a tight space. They installed a new sump pump for us and gave us bids and ideas for future jobs that we asked about. You cannot go wrong with this company. -
Review 87 (2019-02-15 - Rating: 5)
Mike did an excellent job , was done efficiently and fast. He responded to the call in a very speedy time. Will use Lake Cook Plumbing if need in the future. 5 Stars. -
Review 88 (2017-11-08 - Rating: 5)
Mike B. was a pleasure to work with. He was very polite but most of all very helpful. He got back to me with estimates right away and answered all of my questions thoroughly. I would definitely recommenced him and the company to any one who is looking for great service. -
Review 89 (2020-09-14 - Rating: 5)
Jim and his team have always been excellent when called upon. We have used them for several projects and will continue to do so going forward. They are professional, experienced and upfront with their services. -
Review 90 (2016-05-25 - Rating: 5)
Woke up with no hot water. Called and spoke with very nice woman who immediately put me on the schedule for a service call. Mike E arrived and assessed the problem and explained what was needed to be fixed. He was just super. And the problem was something no one else had noticed before. He was very professional and courteous. I recommend him and the company highly. Thanks to Mike again. -
Review 91 (2017-07-07 - Rating: 5)
Mike E. was very professional and knowledgeable in all aspects of completion of our plumbing repairs which included new hot water heater, battery backup sump, drain trap & venting along with some other minor plumbing issues. Good Job! -
Review 92 (2021-04-30 - Rating: 5)
Awesome communication with Molly, sorry if I got your name wrong, in the office. She was very helpful. Technicians Mike B. and Nick A. were awesome as well. Very courteous, knowledgeable, and helpful. I will recommend to friends. -
Review 93 (2017-01-26 - Rating: 5)
Luigi is Fantastic!He executes his work with professionalism and clarity. He leaves no guess work and is very thorough upon completion. Luigi is very respectful when working. He is very clean and leaves it clean. I would definitely recommend Luigi to any of my family and friends. -
Review 94 (2018-04-26 - Rating: 5)
They were very fast and courteous getting someone out to our house. Jeremy was efficient, polite and clean. They did a great job. Will definitely use them again. -
Review 95 (2018-07-16 - Rating: 5)
Had a emergency plumbing problem and Lake Cook Plumbing came out immediately to fix. Mike B was very professional and courteous. Greatly appreciate his help in fixing the problem. -
Review 96 (2018-12-16 - Rating: 5)
Excellent service. Had large pipe leak early in AM. Phone answered in off hours and helped identify a way to stop water from leaking. Service tech came out and fixed issue right away in the morning. -
Review 97 (2017-08-21 - Rating: 5)
Excellent! From the initial call to the completed job - everything handled professionally, explained everything with no surprises. Mike was very professional, personable with quality workmanship. Overall highly recommended. -
Review 98 (2014-05-08 - Rating: 5)
Great service and professional staff. I will recommend and continue to call on Lake Cook Plumbing. I couldnt be happier with their service. You definitely get what you pay for in this industry. -
Review 99 (2018-02-21 - Rating: 4)
After hours emergency and they responded and were at my house within 30 minutes. Mike B was professional and got the work done so quickly and problem was solved. So happy for this service. -
Review 100 (2024-07-25 - Rating: 5)
I would like to acknowledge louis and Lake Cook Plumbing for their professionality and amazing service. I will definitely recommend you to my family and friends. -
Review 101 (2016-08-06 - Rating: 5)
Casey came to the door, introduced himself shook my hand and put on his booties. He first made sure he fully understood the problem we were having. He was thorough and methodical in attempting to address the issue and even called a longer term guy to consult on the problem. He offered a series of steps to diagnose the problem and the relative cost. When my wife balked at the cost of the camera needed to look into the drain tile, he offered asked what she thought was fair and the two of them agreed on a fir price. He invited us to look at the camera screen so that we too could see what might be the problem once done, took the camera reel outside and measured with us the length the camera went around the foundation.We were in the process of moving a piece of furniture into the basement and he even offered to take over for my wife and help me carry one particularly awkward table downstairs.We felt like he did a professional job at a real value and is someone we would ask for again. -
Review 102 (2018-02-05 - Rating: 5)
Unfortunately, in the span of 3 months, I had a water pipe rupture and hot water heater failer. Fortunately, Brian was there to assist. Great technician who takes the time to explain things. Couldnt be happier -
Review 103 (2020-05-21 - Rating: 5)
Emergency call to come replace a badly leaking water heater. Within 4 hours of making the call the tech was here and replaced it. Great service, would definitely recommend! -
Review 104 (2019-11-03 - Rating: 5)
Mike B. installed an additional pipe brace today to further improve an excellent previous meticulous job in our basement. He has always done a great job for us! -
Review 105 (2018-09-07 - Rating: 5)
I had what could only be described as the worst backed up sewer in the history of Plumbing it had backed up into my bathroom and they were things on the floor that were discussed and embarrassing but Jeremy did not shy away he charged right in headfirst and tackled the problem he then proceeded to clean up the mess far better than I possibly ever could have Jeremy was extremely polite and friendly and very knowledgeable while he was there I had a couple of random plumbing questions for some other things around the house that had been floating around the back of my brain And Jeramy made me feel comfortable enough that I could ask him some questions while he was working at one point he even stopped what he was doing to go with me to examine one of the issues I was questioning him about Lake Cook Plumbing is the only plumbing company I will ever call again thank you Lake Cook Plumbing and thank you Jeremy you guys are fantastic -
Review 106 (2017-07-19 - Rating: 5)
Casey was very professional, clean and organized. I had my water heater replaced. Casey took the time answer any questions I had and explain other plumbing questions I had. -
Review 107 (2014-08-17 - Rating: 5)
Greg and Mike arrived on time and gave me all the info I needed.They were both very helpful and completed my work promptly andvery efficiently and neatly. I would recommend them highly and willcertainly call them again in the future. -
Review 108 (2019-07-21 - Rating: 5)
Lake Cook Plumbing has been fabulous! Very quick to get to my House! Quality work at reasonable prices. -
Review 109 (2017-02-14 - Rating: 5)
Luigi went above and beyond in repairing my bathroom sink. He was kind, courteous and professional. I am extremely pleased with the service I received! Thank you!- Dr. Africa L Rainey -
Review 110 (2018-05-26 - Rating: 5)
We had Jeremy out at the condo we are purchasing to test the hot water heater elements .We explained everything before doing the test including the cost .He was done in 25 minutes and cut the price in half .He was very thorough and professional .Thanks Jeremy! -
Review 111 (2020-02-13 - Rating: 5)
Mike P. was very polite and honest. About our needs and gave us a good estimate. Thanks Lake Cook Plumbing. -
Review 112 (2019-08-29 - Rating: 5)
Technician was extremely knowledgeable and very informative. Explained everything to me and kept me up to date on what work needed to be completed and cost. Highly recommend them! -
Review 113 (2016-07-25 - Rating: 5)
Excellent Knowledge, great problem solving and derives solutions in a cost efficient manner to the customer. On time and professional. Looks for other issues and explains in detail all questions. I would use their services again. -
Review 114 (2021-02-01 - Rating: 5)
Came out the next day. Clogged drain turned into rotting out the pipe to the main line. Worker was professional, on time and gave several solution options. No pressure sales job. -
Review 115 (2018-05-18 - Rating: 5)
Just a great experience every time I call them. Honest, direct and identified what was required and the costs. They are my first choice with plumbing requests -
Review 116 (2021-06-03 - Rating: 5)
Knowledgeable and professional plumbers, I had one company come out and couldnt complete this project, Lake Cook Plumbing made it quick and painless...Would definitely recommend this company! -
Review 117 (2023-07-19 - Rating: 5)
Great guys, professional - great work, in and out very quickly, highly recommend! Eric and Casey are great! -
Review 118 (2016-05-13 - Rating: 5)
Casey was awesome, he was very polite, efficient and tidy.I will definitely call Casey again for my plumbing needs! -
Review 119 (2019-10-24 - Rating: 5)
Our LCB technician was on time, efficient and full of helpful explanation about how to get the most from our equipment (water heater). -
Review 120 (2021-01-15 - Rating: 5)
Fast friendly and knowledgable on the water heater. Communication with main office and scheduling was a breeze. Always a pleasure doing business with them. -
Review 121 (2017-07-19 - Rating: 5)
Brian did a great job. He was very responsive and helpful. We had a great experience overall. -
Review 122 (2018-05-21 - Rating: 5)
Great experience. Jeremy was extremely knowledgeable and helpful with my understanding to the scope of work. I highly recommend this Lake Cook Plumbing -
Review 123 (2017-03-31 - Rating: 5)
The service representative was courteous and straight forward as to explaining what needed to be done, and he performed the work professionally in a timely manner. We were very please. -
Review 124 (2017-03-12 - Rating: 5)
Mike was an awesome technician who was very friendly and very professional. He was able to answer every question and concern I had. Two thumbs up! -
Review 125 (2014-05-20 - Rating: 4)
Phillip was very professional and courteous. He explained the troubleshooting process and also went through the options for buying new hardware. -
Review 126 (2017-08-15 - Rating: 5)
Brian K. was our Service Technician, performed the job quickly and with high quality. Very conscientious in his work! -
Review 127 (2018-08-14 - Rating: 5)
Timely service and good rates. Mike identified a troublesome leak and fixed it in a few hours with parts from his truck. -
Review 128 (2016-07-31 - Rating: 5)
Incredible next day service in an emergency situation! Technician was extremely knowledgeable, professional & fast! I will recommend L.C.P. to everyone I know! -
Review 129 (2019-04-29 - Rating: 5)
Great experience. Arrived on time and was very helpful and was able to quickly identify and resolve the sewage back up issue. Strongly recommend. -
Review 130 (2019-06-04 - Rating: 5)
Jeremy was prompt, friendly and left us in working order. Molly and the team took great care of us! -
Review 131 (2016-10-20 - Rating: 5)
Very professional service on a tricky job. Lake Cook is highly recommended for any plumbing activity. -
Review 132 (2023-05-11 - Rating: 5)
Very professional and highly recommended. They will do everything to ensure you are taken care of. -
Review 133 (2016-03-17 - Rating: 5)
Chris was friendly and professional. Did the job in the time frame he said. Totally satisfied with the job! Thanks again. -
Review 134 (2017-08-28 - Rating: 5)
Quick response on a Sunday for a bad sump. Mike was courteous and explained the repair that was needed. Very satisfied. -
Review 135 (2018-04-17 - Rating: 5)
Mike was quick, polite, listened carefully to what I asked, and explained everything he was doing in clear detail. Very professional and friendly. -
Review 136 (2019-01-11 - Rating: 5)
Lk Cook Plumbing is top notch.They treated me like family. cant recommend them highly enough. -
Review 137 (2018-12-05 - Rating: 5)
Mike and Lake Cook Plumbing provided excellent, knowledgeable and prompt service. Id use them again. -
Review 138 (2017-02-26 - Rating: 5)
Great service. Very timely and was able to take care of our water heater replacement quickly. -
Review 139 (2020-09-03 - Rating: 5)
Mike B was very knowledgeable of the issue went right to the source of the leak and explained the procedure fully. -
Review 140 (2019-08-14 - Rating: 5)
Lake Cook Plumbing is always customer focused and technically competent to meet your needs. -
Review 141 (2019-07-02 - Rating: 5)
Very knowledgeable, courteous and professional. Ive had nothing but good experiences with Mike B! -
Review 142 (2018-04-20 - Rating: 5)
Service was quick and easy. Mike explained what he was doing every step of the way. -
Review 143 (2014-05-19 - Rating: 5)
Phillip was very concise and professional. The used his time efficiently. Thanks for sending a professional.ThanksKathy -
Review 144 (2017-04-18 - Rating: 4)
Very courteous and professional. They had a rapid response to my plumbing issue. -
Review 145 (2019-11-27 - Rating: 5)
Mike, the tech that came out to provide service is very knowledgeable, and solved all the problems very professionally, I highly recommend Lake Cook. -
Review 146 (2020-05-12 - Rating: 5)
Great, quick service..... friendly and professional. Thanks for quality work replacing our broken garbage disposal. -
Review 147 (2014-11-18 - Rating: 5)
Mike performed a very comprehensive evaluation of our issue, and very patiently and politely discussed the issue and answered many questions for me. -
Review 148 (2019-03-30 - Rating: 5)
They were prompt and efficient. They identified a problem that I thought would be more serious. I would recommend them to anyone -
Review 149 (2017-10-19 - Rating: 5)
Good technician, work accurate, clean and very fast. Recommend if you need a plumber . -
Review 150 (2016-04-27 - Rating: 5)
Mike did a great job and he is a pleasure to work with! -
Review 151 (2015-07-30 - Rating: 5)
Phillip did a great job, highly recommend him for any job. -
Review 152 (2017-09-28 - Rating: 5)
Responds quickly when called and does a thorough job. Brian very attentive and professional