Ace Air Conditioning & Plumbing

Located in Lake charles, Louisiana

Address: 4815 Common St, Lake Charles, LA 70607, United States

Phone: +1 337-240-9060

Rating: 4.9

Services

Online estimates
On-site services
Language assistance
Repair services

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-10-25 - Rating: 5)
This is our first time using ACE, and I must say I highly recommend them. Aaron Richard was our technician. He was so kind and made quick work of replacing our thermostat. The pricing was extremely fair, and the quality of the work is excellent. They also send you text updates as well as detailed information and a picture of your technician before your appointment so you can be safe knowing who to expect knocking on door. I’m very pleased with my experience with ACE and will use them again when I have any HVAC needs.

Review 2 (2024-10-20 - Rating: 5)
Ronnie and his crew did a great job. Our meter base is one side of the house and the gas line is on the other. They had to run the cable up through the soffit, across the attic and down to the switch gear. Thanks guys...nice work!

Review 3 (2024-12-31 - Rating: 5)
Absolutely wonderful guys and very trustworthy! They came and diagnosed my problem for free, came back the next day and fixed it. These guys are very professional and will work how ever long it takes to get the problem resolved. I highly recommend this company and will definitely save them in my contacts as my go to whenever i need any type of maintenance. Thank you Jacob and James!

Review 4 (2025-01-01 - Rating: 5)
I appreciated you keeping me informed and sharing all your knowledge. I hope the installation goes as well as everything else has gone. I thank you for spending time with my wife and I explaining the whole process we will be experiencing. Thanks again for your time. Josh you and your helper did a wonderful job. I am disappointed in upper management not giving you additional help to speed the process along. Thanks again.

Review 5 (2024-12-25 - Rating: 5)
The Ace Air Conditioning & Plumbing serviceman that came out to our first scheduled plumbing inspection did an awesome job checking things out and offering sound advice on some minor issues. He was very thorough and very professional. I definitely recommend to anyone considering purchasing a service contract, to do so making sure things are operating the way they should be, and to receive sound advice on making improvements to the plumbing system before they become larger issues.

Review 6 (2024-12-04 - Rating: 5)
Chris came out and made sure my heat was back running again. He thoroughly explained to me everything he done, and made sure I was satisfied. Excellent customer service, I would definitely recommend Ace to anybody who needs any kind of A/C work done. 10/10

Review 7 (2025-01-03 - Rating: 5)
To Ace Air Conditioning and Plumbing:Having Brennan Monk as our A/C Tech was a pleasure. Brennan was prompt and very knowledgeable about his work. Brennan took his time to explain everything he was going to do. Brennan is so good with people and he did a great job on the completion of his work.

Review 8 (2025-01-06 - Rating: 5)
Jacob was quick and professional and his team were able to fix my exterior water spigot problem with great efficiency!Taylor and Darien were nice gentleman and professional as well.I will definitely use ACE again for all my plumbing and AC needs!

Review 9 (2024-12-29 - Rating: 5)
The Ace team did a nice job repairing a leak between the meter and my house, as well as a repair at the shower tap inside the house. I felt the two techs diligently worked to solve the issues. Im guessing Im not alone in feeling these repairs have gotten quite pricey in recent years.

Review 10 (2024-10-19 - Rating: 5)
Ace Air conditioning is the absolute best! Everyone we worked with was professional, courteous, and knowledgeable- from an initial repair through the decision to replace one of our units. Technicians and front office staff are exceptional. Their communication is great, they showed up on time, and could schedule all visits on the same or next day. Im also very impressed with the monthly membership and what we get with it for hvac and plumbing. Highly recommended!

Review 11 (2024-12-01 - Rating: 5)
Cameron and the staff I’ve encountered at Ace are always so helpful! They are very knowledgeable and they always go above and beyond. They are always responsive and very pleasant and polite no matter what time you call them. I definitely recommend doing business with Ace!

Review 12 (2024-11-08 - Rating: 5)
Trey came out to do some general cleaning and maintenance on my AC unit. He was wonderful! Professional, thorough, and so helpful! Best experience we have ever had at ace and we will be requesting him next time!!

Review 13 (2024-11-28 - Rating: 5)
Michael, Lane and Carlos with Ace Air Conditioning are a top-quality service. Michael was early, thorough and did a fantastic job of explaining the problems and solutions. The very next day Lane and Carlos installed my new AC unit and were extremely thorough to ensure the inside and outside units worked perfectly. They answered all my questions. Would highly recommend Ace AC to any one!

Review 14 (2024-12-16 - Rating: 4)
After placing a service call, and after being scheduled a date/time, I received a call from the receptionist, not a Manager, that Ace would not be able to service the church unit at Warren United Methodist Church, Lake Charles, La., citing its age. This is in direct conflict with whats stated in their about us section and seems to be in conflict with their policies and mission statement. I have requested contact information on their corporate offices to verify/investigate if this is their policy of if the local office isnt following policy. No response to date. Attached is the assigned service date that was canceled by Ace. I wonder what was input as the reason this appointment was not fufilled.Update!!! 12/16/24After this post, I received a call from an Ace Manager from our local office. As for the call, I will say thank you for reaching out. Management does see these reviews. This Ace manager reached out, and we had a lengthy conversation. Without the above review, Ace had closed the door on me. After some discussions, a Tech was redispatched to my location, and we arrived at a resolution. There was a follow-up call today to check up on my satisfaction with that service call. I will update my ratings from one to four stars for their management reaching out and addressing my concerns, but as this was my only way to get their attention, I still cannot go to a five star review. Finally, reviews work!!! The only way i got their attention. Reviews can make or break a companys reputation. As a retired Quality Management Representative trained in both QS and ISO practices, I know what i was subjected to does not fall within the guidelines of a company that values their end users. Those companies who do not value their end customer(s), ignore their concerns, fail to not only meet the expectation, but exceed expectations, is a formula for failure.

Review 15 (2024-12-12 - Rating: 5)
The service was very professional and thorough. Josh was very attentive to all details and never seemed to be in a rush and he made sure I understood everything that needed to be done my system. Job well done

Review 16 (2025-01-03 - Rating: 5)
Billy was able to turn a plumbing crisis into a very pleasant experience. He took care of the issue with expertise and went over and above to prevent further issues. Thank you.

Review 17 (2023-10-06 - Rating: 5)
Yep. They are that good! Craig called and let me know exactly when he would arrive. He introduced himself, clarified the reason for the visit then told me exactly what he was gonna do. It was lunch time so I asked if he had eaten. He said no but it was ok.Not on my watch! I went and got lunch for him but he still didn’t take a brake until his task was complete. Amazing!Count yourself LUCKY if he is assigned to your Appointment!

Review 18 (2025-01-08 - Rating: 4)
Trey did a good job my expectations were higher i thought all of coils would b cleaned. Freon checked etc.quoted $15 per month per unit for yearly maintenance program we have 3 units a little too high for me thanks anyway

Review 19 (2024-09-21 - Rating: 5)
We had a water leak on a Friday afternoon. The city shut off our water and most repair places were closed until Monday. We called Ace, and they came over very quickly and did a wonderful job! Cameron was fabulous. I highly recommend!

Review 20 (2024-10-21 - Rating: 5)
In August we needed a plumber for our rent house and Ace popped up on Google search with 4.9 stars and 2500 reviews. We were leaving on vacation and needed someone trustworthy to fix some plumbing problems that could not wait. Jacob Ison came out and took care of everything we needed. He communicated well. He was professional and courteous and we were able to enjoy the beaches of Florida while he took care of things back home in Louisiana. Since that time weve had a very old hot water heater go out in the back of our attic. It was heavy and large and we knew it would be a difficult job. We knew exactly who we wanted to call to have it replaced. Then again yesterday we called Ace. Our tub backed up and Ace was able to get Billy Hall out within a couple of hours. He brought a ladder and sent a camera through our pipes for a good look at what was causing our problem. He didnt just clear the drain. He gave us a good look at our pipes and made some great recommendations to avoid future problems. Then, he packed up his equipment and said, no charge. What a gift. Ace is our go to for all our plumbing needs now. Thanks guys for repeatedly great service.

Review 21 (2024-10-01 - Rating: 5)
We had John Wright come out for a plumbing issue and he was able to help us quickly and efficiently. He also was able to diagnose an ongoing issue we’ve had for years in under 20 minutes. Great and fast service. Highly recommend.

Review 22 (2024-12-05 - Rating: 5)
Great service. He was meticulous about details. He checked his work several times. He explained everything to as he did the job. I would highly recommend this guy.

Review 23 (2024-11-13 - Rating: 5)
I had a problem with my AC system a few days ago. Some pipes clogged, water accumulated underneath the unit in the attic and it stopped working. Mr Brennan came quickly and was flexible about my schedule. He fixed the unit fast, cleaned everything very well and pointed out to some other issues he noticed. Top service and great quality work done by a real pro!

Review 24 (2024-11-21 - Rating: 5)
Mr. Aaron was very respectful and polite. He informed me on what had to be done. He was also able and willing to answer any questions I had. Thank you so much.

Review 25 (2024-09-20 - Rating: 5)
Rob Matte went over and above his assigned duties, making every effort to resolve unforeseen barriers so he could complete his assigned task successfully. He remained informative and professional throughout, making sacrifices to ensure a satisfied customer. We appreciate his every effort and highly recommend him.

Review 26 (2024-08-16 - Rating: 5)
Our Technician Jace was professional and courteous. He thoroughly explained the issues in plain terms. I appreciate that he called ahead of time to let me know that he was on his way. At the end of the appointment, he sad down at the kitchen table with me and gave several options to fit within our budget. I am glad to know that there are still honest people out here not just trying to sell a product. TRUE service, good old-fashioned reliability is so hard to come by. Thanks Jace and Ace!

Review 27 (2024-11-14 - Rating: 5)
Ace was professional and timely in taking care of our plumbing issue. It’s been 3 days with no other issues and the job looks well done. He even asked for a bag to dispose of his trash before he left.

Review 28 (2024-08-17 - Rating: 5)
Kevin Portie called before he arrived at my house to make sure the appointment was still a good time. He went through all the plumbing in my house, cleareda drain and went in the attic to check the hot water heater. Kevin explained that the plumbing in the house was In good shape and did not need any immediate attention. Kevin also told me about household preventative maintenance to lookout for and gave me an estimate for yearly maintenance. Overall he did a great job and did not try to over sale his services. Thank you Kevin for your time.HomeownerNathan

Review 29 (2024-08-18 - Rating: 5)
We were pleased with Joe Laverne’s professionalism from his first visit getting our unit back up to cooling and sitting down and reviewing our choices for a new unit. We were also impressed with his quick response to rectify the thermostat problem that we had the day of the new install. Ace is fortunate to have such a likable and efficient employee as Joe.We were impressed with Mike Stinson’s and his partner, Trey’s, work ethic under such extreme heat conditions. They accomplished a difficult job in short order. Ace is fortunate to have such dedicated employees.

Review 30 (2024-10-25 - Rating: 5)
Had my first electrical service check in 43 years. Electrician Thomas was courteous and professional. Made me aware of several repairs and code changes that need to be addressed and gave me a quick estimate of the costs. I will be scheduling service with them. They have always performed great work, responding quickly to any needs. Thanks Thomas, and Ace AC & Plumbing, and now Electrical!!Follow up: Service completed today at the time scheduled and the estimate. Great job, Electrician Logan.

Review 31 (2024-12-27 - Rating: 5)
Thomas Richard is a wonderfully electrian. He is very knowledgeable and takes the time to explain the problem and what needs to be done. If you have an electrical problem, call the best...Ace electrical and ask for Thomas!

Review 32 (2024-09-25 - Rating: 5)
Its rare to witness the kind of professionalism, customer-focus, and kindness like I saw in the professionals who serviced my septic system. At a time when worry and uncertainty consumes many thoughts, it was nice to work with the caring craftsman of the ACE Plumbing team.Mr. Billy Hall, his colleague and the manager each worked diligently to find a mutually agreeable solution within the price that worked! I will not soon forget the comfort I felt as they reassured me the matter would be resolved within my budget.Billy and the entire ACE AC/Plumbing team demonstrated the kind of empathy and gentlemanly professionalism I needed and has earned a 5-Star rating for the services I received. Thank you so much!

Review 33 (2024-12-05 - Rating: 5)
Cameron Ivy and his helper was very informative and professional. His explanation of what was wrong and how to fix it for a long-term was good and to the point.They came back to hydro wash the drain lines through the entire house. They did a great job. All drains are draining like new.

Review 34 (2024-12-13 - Rating: 5)
Excellent response time and service! Josh was very thorough, he evaluated the issue and gave us a temporary fix until the parts we need come in. We are very pleased!

Review 35 (2024-09-26 - Rating: 5)
Aaron was great. He tracked down the actually issue, that was causing our AC, not kick on. He call Ace office and set us with the plumbing department. They showed about an he later. The issue will be fixed in a few days. So grateful. Ty Ace for quick service.

Review 36 (2024-12-13 - Rating: 5)
It is always appreciated when agents are knowledgeable and courteous. Buying a high ticket item like an AC unit is major. So having working with an agent that you feel comfortable with and feel you can trust is critical. Ace is on top of it with great customer service.

Review 37 (2024-08-27 - Rating: 5)
Thank you so much Darien Bartie for coming after hours and making sure I had peace of mind. I appreciate your kind and attentiveness to my concerns. I give you a million stars if I could!! Thank you Ace for having the most amazing and caring staff that goes above the calls to make sure your customers have a great experience!!

Review 38 (2024-10-26 - Rating: 5)
Jacob Ison was by far the best plumber we have ever had. He was very knowledgeable and easy to work with. We will only be using Jacob moving forward for any future plumbing needs.

Review 39 (2024-09-26 - Rating: 5)
I’ve lived in the same house for 21 years, used Ace on several occasions and always with a good experience. Aaron Richard is a professional and punctual technician; I trust his work. Ace is dependable and honors their warranties. I definitely recommend them.

Review 40 (2024-12-28 - Rating: 5)
Michael Stinson was my lead installer. He & his helper did a complete removal & installed a 4 ton Trane unit in about 6 hrs!! Unbelievable time & unit performed perfectly- cleaned up after the job & you couldn’t tell they’d even been there except for a new unit in place- Highly recommend Ace!! You won’t regret their prices or their work!!

Review 41 (2024-08-13 - Rating: 5)
Cameron was Outstanding, very knowledgeable and efficient. He showed up and immediately got to diagnosing problem and showed me exactly what issue was and why and what my options where to get us hot water. And of all days it was a Sunday morning and he showed up with great attitude and happy to do all he could to help. Very lucky to have him and would recommend him to anyone! Thank you Cameron

Review 42 (2024-12-20 - Rating: 5)
Cameron was an excellent representative for ACE. He was professional, personable, and well equipped with the knowledge to address any of my concerns. Looking forward to continuing to work with him.

Review 43 (2024-08-31 - Rating: 5)
I am very pleased with Mr.Halls service. He was thorough, patient, and left the area very clean. He was friendly and pleasant. He gave me good information about what to do if we have further trouble with our water heater. Thank you for sending him to us.

Review 44 (2024-09-19 - Rating: 5)
I hired Ace for a plumbing job. Everyone that I spoke with was helpful, professional, and kind. Jacob Ison and Darien Bartie were the technicians who performed the work. They were very accommodating. They answered all hundred of my questions and were genuinely honest and good people. The work was performed quickly and correct. I will use Ace again if I ever had a need to.

Review 45 (2024-08-15 - Rating: 5)
Had a great experience! The technician, Jacob, was punctual when he came to do a diagnostic on our water heater. He explained the issue and possible solutions in clear terms, and was transparent with pricing so we could make the decision that worked best for us.

Review 46 (2024-11-08 - Rating: 5)
Trey arrived right on time for our meeting. He explained what he needed to do and then proceeded to check out our system. He was thorough and finished in a timely manner. Very personable young man and knowledgeable about how everything works.

Review 47 (2024-11-05 - Rating: 5)
John from Ace air and plumbing came out to look at my running toilet and was so nice and polite. Ace did all our new air conditioning after the flood when we lost all our walls. Great guys and great job.

Review 48 (2024-12-09 - Rating: 5)
They were super knowledgeable and helpful. Showed up when they said they would and even called an hour before to check if it was okay for them to be there in an hour. Was not charged for them to come look at my water heater either. Highly recommend them.

Review 49 (2024-08-15 - Rating: 5)
I needed a quote for homeowners insurance and everywhere else I called couldn’t fit me in for a few days or charged a couple hundred dollars to come out and give me a quote. I called and Jacob Ison came out the same day. Not only was it quick and convenient, he was very helpful and friendly. I explained our situation to him and he gave us his professional opinion on which option he thought would be best. He also stayed while I called my claims adjuster in case they needed anything else(they did). He wrote up two different quotes for the options we had to fix our issue and included details on exactly what services and parts were covered for each so that insurance would have all the information they needed. Great service!

Review 50 (2024-08-24 - Rating: 5)
Jeff was amazing! He had to deliver bad news of needing a new system but he was very helpful in making sure we ordered the correct system for our home. I highly recommend calling Ace and if youre lucky enough to get Jeff, youre in good hands!

Review 51 (2024-11-10 - Rating: 5)
Darien and his co-worker were everything I have come to expect from Ace employees, professional, friendly, efficient. I appreciate knowing all my contacts with Ace will be helpful and consistent. Thanks again!!

Review 52 (2024-08-21 - Rating: 5)
Ace kept me informed thru out the process. Jacob arrived promptly, was very polite & professional. He showed me camera images of plumbing problems & outlined several options for repair. I was able to get the repair done the same day.

Review 53 (2024-10-15 - Rating: 5)
Micah Guidry was very personable and professional. He did the fall check-up thoroughly, and answered all my questions. I am very satisfied with his services. Thank you.

Review 54 (2024-10-10 - Rating: 5)
Cameron has been very polite and helpful. We are very happy with Ace and promote to our friends/family for any HVAC or plumbing needs. The monthly service plan option is excellent.

Review 55 (2024-12-13 - Rating: 5)
Thank you Billy for coming out to my Moms home and taking care of her hot water heater replacement. You were very kind and explained every step very professional. Everything is working great now!😊

Review 56 (2024-10-16 - Rating: 5)
Jason quickly fixed my clogged shower drain. I have used Ace Plumbing several times now & completely pleased with their work. I highly recommend them for all of your plumbing needs.

Review 57 (2024-11-22 - Rating: 5)
We had a horrible clog in our kitchen sink and we were frantic to have it removed. John came and went right to work. In no time he had determined where the problem was and quickly removed it. He also gave me a tip on how to avoid this type of situation in the future. His efforts and fast results were appreciated so much! We know we can count on fast and efficient service from the employees at Ace! Thank you thank you thank you!!!

Review 58 (2023-07-19 - Rating: 5)
Robert Matte was very punctual… Straightforward… And professional. He got a difficult job done in a great amount of time, and was very honest about all the repairs. I will definitely be using you guys again and requesting him. He was courteous, polite to my family, and thoughtful. He cleaned up the area without me having to ask… Something I wanted to mention, but didnt need to. Ace would be fortunate to have a team full of people like him.

Review 59 (2024-09-27 - Rating: 5)
ACE AIR Conditioning replaced my old failing AIR conditioner with a brand new Carrier AIR Conditioner in August 2018. It has worked extremely well throughout the year. They has done an outstanding job of providing routine maintenance services. Their workmanship is excellent and rates are reasonable.

Review 60 (2024-10-26 - Rating: 5)
Zeke was very professional, knowledgeable , and friendly. He explained everything clearly and understandable to me. I was confident that he did a thorough job. I was totally pleased with his work and would recommend him and Ace to my friends. 👍

Review 61 (2024-10-30 - Rating: 5)
Trey arrived timely and got right to checking out my system, which was struggling. He did some troubleshooting and figured out what was going on pretty quick. Appreciate his helping me understand the issue and offered options. ACE is my go to!

Review 62 (2024-09-27 - Rating: 5)
Micah Guidry is a down to earth person and very knowledgeable. He diagnosed our our issues right away and he explained things in detail as to what happened and how to fix the problem. We would definitely recommend him to others that are needing AC repairs.

Review 63 (2024-08-23 - Rating: 5)
Micah showed up promptly. It took him about 10 seconds to figure out the problem. He was able to fix this issue quickly! We are extremely happy to have air again. He was very nice and professional!

Review 64 (2024-08-05 - Rating: 5)
Jacob was very knowledgeable & friendly.I appreciate his time & quote. However, I feel like the quote for the installation of a new water heater that I already have in my garage, was a bit high.

Review 65 (2024-07-02 - Rating: 5)
The two technicians who installed my system on yesterday were amazing. At First, I was a little skeptical because they look fairly young but Lane and the young man who worked with him was so polite so professional and definitely knew what they were doing. They answered all of my many questions. The installer supervisor even came out to address a question that I had. I will definitely continue to work with Ace. All of their people are so pleasant and professional.

Review 66 (2024-08-15 - Rating: 5)
Cameron from ACE was on time, friendly, knowledgeable and I couldn’t have asked for a better technician. His work looks tremendous and he was very through with his work and ensuring she wouldn’t short change me. If I were to ever have any other plumbing needs I will not only use ACE but I’ll for sure be asking for Cameron as well!

Review 67 (2024-12-13 - Rating: 5)
I was hesitant to ask for a plumber to work on my electric water heater because the problem was with the electronic controls. I was blessed that Jacob got the assignment. I think a high percentage of good plumbers would not have been able to fix the problem. Jacob was patient and persistent and after he confirmed that everything on the heater was as it should be, he called Rheem technical assistance and determined that a “mother board” needs to be replaced. That will arrive next week. Plesse be sure to schedule Jacob to install it.Based on today’s experience, I will make ACE my go-to for any future plumbing or AC issues

Review 68 (2024-10-05 - Rating: 5)
Thank you again ACE for another great experience! Billy came by for the Plumbing inspection. Billy was very professional and very knowledgeable. He answered all of my questions with confidence. We really appreciated that Billy fully looked at our system and look forward to working with ACE for a lifetime of peace of mind.

Review 69 (2024-07-12 - Rating: 5)
Above and beyond service ! The guys noticed the problem was far more extensive than I thought. It was no sweat for them they had the old cast plumbing out and swapped with new fittings in no time !

Review 70 (2024-11-02 - Rating: 5)
Darien is so polite and good. He truly cares if our water softener is adjusted correctly. He installed new faucets perfectly. Very happy with him!

Review 71 (2024-11-30 - Rating: 5)
Hayden Stringer did a great job. He explained everything to us that needs to be done. He was very helpful. Great experience.

Review 72 (2024-08-10 - Rating: 5)
We explained what the previous technician had done two days ago, how popping sounds were coming from the new compressor, and how our serviceman appeared to be upset. He did not explain what had happened or that he was leaving. Today, Jeff B. arrived, found the house to be over 90’ inside. He worked on the unit, and got it cooling again. Jeff instructed us to contact Ace in the next couple days, should the unit stop working again. Very polite, and explained the service work he completed on our unit.

Review 73 (2024-09-30 - Rating: 5)
Mr Stringer was showed great knowledge expertise on system. He gave quotes and explained very well on the bad things on my A/C units inside and out! Thank you very much Mr. Stringer and will look into what I need to accomplish soon.

Review 74 (2024-08-19 - Rating: 5)
Cameron arrived ahead of schedule and immediately got to work changing out my water heater. He kept me informed of what he was doing and completely the job in a timely manner. I’m very happy with the job he did and the water heater works great!

Review 75 (2024-12-12 - Rating: 5)
My experience with Ace Plumbing was very positive. Cameron is efficient and considerate. He did a great job.

Review 76 (2024-08-20 - Rating: 5)
The service was excellent! The technician called to say he was en route and arrived on time. He got started right away and gave updates as he progressed. The tech gave me information on the service performed and what kind of maintenance I should have perform yearly to extend the life of tankless water heater. The price was as quoted.

Review 77 (2024-08-28 - Rating: 5)
John communicated with us and to us, that is very important. He kept us updated and explained what went wrong, what to expect, how and why the problem occurred, and what to do for the future. Everything that he spoke to us about, was taken care of completely. Thank you!! We definitely recommend calling Ace air conditioning & plumbing!!

Review 78 (2023-05-07 - Rating: 5)
Hayden was awesome today. Yall are lucky to have an employee of his calibre. He was extremely nice and very informative of the repairs he was doing on my AC Unit. Yall are my go to AC repair company. I have never been disappointed with the employees that yall have working for you. They are all outstanding.

Review 79 (2024-08-29 - Rating: 5)
Overall great experience with the team at Ace. Extremely responsive. Very professional. I especially loved the text communications that included pictures of the technicians that would be coming out. 10 out of 10!

Review 80 (2024-09-01 - Rating: 5)
Brennan, our tech with ACE AC and plumbing, was on-time, courteous and very professional in rapidly diagnosing and correcting our AC problem. We happily signed up for an ongoing service agreement, saving us 40% on this repair call and setting us up to cover future routine maintenance and diagnostics for free. EXCEPTIONAL Service! Happy Customer!On second visit some time later, Brennan was again prompt and solved our coil drain problem and confirmed the line was clear to the main drain as well. Outstanding service!

Review 81 (2024-11-04 - Rating: 4)
Service was prompt and took care of the problem quickly. Only delay was out of their hands because part had to be ordered. Would definitely recommend and will use in the future!!!

Review 82 (2024-10-25 - Rating: 5)
Very nice. Told me about other services they offer. Impressed with him and company. Love the text with photo of employee prior to service very reassuring for single households.

Review 83 (2024-12-23 - Rating: 5)
We had a great experience having John out and explaining the problems and the fixes with our plumbing ! Hope we can move forward in the future! Thanks James and Carolyn Matney

Review 84 (2024-08-05 - Rating: 5)
Very friendly and quick service. They came out quickly fixed our HVAC unit putting in new motor and now we have cool air again. I really like how he answered all my questions and explained everything he was doing.

Review 85 (2024-07-21 - Rating: 5)
Very impressed with the quality of service! The technician (Jace Guidry) arrived on time and quickly got to work. He was incredibly thorough and took the time to answer any and all of my questions—he even offered a few specials! From now on, we’ll be using Ace.

Review 86 (2024-12-13 - Rating: 5)
Aaron was an awesome technician! Diagnosed and made the repair quickly! Very knowledgeable, helpful, and courteous! Thank you Aaron and Ace!

Review 87 (2024-12-16 - Rating: 5)
They provide excellent service and offer a wonderful maintenance package. My technician Trey was very thorough and extremely professional as always!

Review 88 (2024-12-15 - Rating: 5)
Ace A/C’s Lane Richard and his partner worked extremely hard in the installation of my new A/C heating unit. They worked nonstop for 12 hours. Truly hard workers.

Review 89 (2024-12-06 - Rating: 5)
Technician Joe Lavergne was professional, knowledgeable and detailed in his evaluation of my AC system. I was told the problem, the fix and cost that day. Thank you

Review 90 (2024-12-14 - Rating: 5)
Today Ace Air Conditioning replaced my Central System. Chris and two helpers arrived at 7:50 and worked until just a few minutes ago (5:45). They changed my duct work, replaced my thermostat control, and enlarged my air intake. They even cleaned up their mess and some of my dogs. I am so pleased to recommend them for their A/C, plumbing, and electrical workmanship. I’ve used them for all three.

Review 91 (2024-07-16 - Rating: 5)
We want to thank the whole staff at Ace Air Conditioning, especially Aaron, our technician who came out on a Sunday morning. A major part of our AC/Heating unit went out. Unfortunately, the new part had to be ordered & would take up to 2 weeks to come in. We were very impressed with their great customer service and how they did their best to help us through this time. We would definitely recommend using Ace for all of your AC/heating needs.

Review 92 (2025-01-05 - Rating: 5)
He did a thorough job of checking the heater out and noticed some water damage. I hope they will follow up and come and see what the water damage is coming from.

Review 93 (2024-09-25 - Rating: 5)
On Aug 5 , 2024 had our first service call from Ace Air. So happy with service and even signed up for maintenance program!Our technician Joe Lavergne very knowledgeable and patient explaining our air problem and the maintenance contract.I would highly recommend this company and technician!ThanksRon and Ann Trahan

Review 94 (2024-09-27 - Rating: 5)
ACE Plumbing has not shown up for appointment time twice. No communication as to why they were not arriving on time. This is a 2-4 hour window. I have had to call to be told the reason. This is VERY POOR business practice.John Wright is an exceptional good ambassador for ACEVery polite and hard worker.Jace ia a very knowledgeable technician. Very polite and friendly. ⁸

Review 95 (2024-09-17 - Rating: 5)
Technician Chris Broussard was timely, thorough and knowledgeable. He took his time explaining the issues he spotted, and went over different options, strategies and price points to deal with them. A+

Review 96 (2024-08-30 - Rating: 5)
Very thorough and kind!Jacob was courteous and professional, he made a pretty significant expenditure comfortable in our minds. We made a good decision, based on good information. We are very pleased with Ace!

Review 97 (2024-07-03 - Rating: 5)
I highly recommend them. Very friendly. Then gentleman, Brennan Monk, was very polite. He walked threw ever step he was doing. When his shop vac broke, he went & got another one & came straight back.He even told me that we can set up an appointment to go over our options for a new AC Unit, seen as how we are needing to get a new one soon.

Review 98 (2024-05-09 - Rating: 5)
I went to the reviews first and they were excellent. I then shopped around for quotes. They came to same and higher. So I called Ace, and I can say from first experience meeting the adjuster to completion of repair was as good as could be. Their service was completely professional and the quote for the repair was spot on to what I agreed to. I would definitely use this company again. I know reviews are important to a business now days, and don’t mind leaving my thumbs up for this company for this job. (Now that being said I did get a quote a few months ago for a different job. And it was MUCH higher than what I evidently went with). So do your due diligence and if you chose this company and it’s the right price for your job you can’t go wrong. I wanted to be completely fair to the reviewers. This is a stand up company which does the job they say will do for the stated price.

Review 99 (2024-08-16 - Rating: 5)
Loved my service.. Very respectful Honest and I recommend everyone to get on there service plan for you AC need. Could not of asked for a nicer guy to show up and help get the house cool again.. Thank you Ace..

Review 100 (2024-06-19 - Rating: 5)
The first technician to assess my A/C problems was thorough and informative advising me of the problem an giving me several options to go with.After purchasing a new system, I was guaranteed that the work would be high quality and 100% complete before the installers left and the crew lived up to that guarantee.Chris did a great job making everything work out how it needed to, especially with the cramped space that my old unit was in. A/C blows colder and runs smoother than ever!High marks for crew functionality and chain of command with these guys. They dont cut corners and the price you agree to is the price you pay. They had to rebuild most of the wall around my unit and I didnt get charged extra for the additional work.

Review 101 (2024-06-26 - Rating: 5)
From start to finish, we felt like we were heard and our questions were answered. The installers(Nick and Matt) did an excellent job working in the small space we have and they went over and beyond what I expected in the clean up process. They swept up and carried off all trash, moved our furniture back in place, and even reattached wall sconces that we had removed in preparation. Well done, guys! We are also VERY pleased with how well our house is cooling with the recommended changes made.

Review 102 (2024-11-07 - Rating: 5)
John Wright and Jesse addressed multiple problems we had and were very helpful. Their team is top notch. 11/7/24

Review 103 (2024-08-29 - Rating: 5)
Cameron was very helpful and Professional. He went above and beyond the call of duty. I appreciate everything he has done.

Review 104 (2024-08-20 - Rating: 5)
Josh L was my technician! He was able to pinpoint the problem & get it fixed very quickly. Great customer service!! Get the maintenance plan folks…it’s worth it. Thank you Josh & ACE!!

Review 105 (2024-06-19 - Rating: 5)
I would like to express my appreciation for the exceptional service provided by Ace. From my initial conversation with Hayden over the phone, to the thorough estimate and financing process, Ace made the entire experience worry-free.In particular, I would like to commend Martin, Josh L, and Jacory for their outstanding work during the installation. Their professionalism and expertise made the process seamless and efficient.If you are seeking a company that exemplifies top-notch customer service and professionalism, I highly recommend Ace. You can trust that you will be completely satisfied with their services.

Review 106 (2024-11-17 - Rating: 5)
Very knowledgeable and fast. Came out on a Sunday to assist me with a clogged drain making my toilets back up+!

Review 107 (2024-08-08 - Rating: 5)
Awesome installation. Got more than I expected. Cameron and Gavin were super professional. Don’t be afraid to give these guys a raise. Thanks for everything.

Review 108 (2024-07-22 - Rating: 5)
Billy was very polite and knowledgeable about the task at hand.He was determined to give the bestHe could. He didnt give up until he was satisfied that all our plumbing needs were met.He gave a price installation with the option to to purchase toilet myself.He was pleasant and personable.

Review 109 (2024-11-14 - Rating: 5)
Joe Lavergne was very polite and friendly. He also got the job done quickly.

Review 110 (2023-06-22 - Rating: 5)
Chris and his team were very professional and polite. The work looks amazing. I’m not sweating for first time in over a week! Out with the old!!

Review 111 (2024-11-15 - Rating: 5)
Very pleasant repair -gentleman. As always, ACE is number one. Have been associated with the company for 40 plus years.

Review 112 (2024-09-24 - Rating: 5)
Jacob was incredibly helpful. Thank you Jacob for you helpful honesty and advice. I will definitely request you when we are ready to replace our septic system. 😃

Review 113 (2024-12-26 - Rating: 5)
12/22/24 Michael did a great job on my heating and cooling system upgrade. He and the other gentleman worked quickly and, as always, professionally.12/19/24 As usual, ACE A/C sent a great representative to check my A/C and Heating system. Hayden was on time, thorough, effective, professional, and friendly.The gentlemen did a heater inspection. He was cordial, thorough, and effective.John did a great plumbing inspection. Gives us confidence in our 24 year old plumbing.7/25/24 Shelby did a great job updating all of our under sink and toilet water valves. While he was here we found a couple more plumbing things that need updating, and we’re already scheduling him back.7/26/24 Another home run by Ace’s plumber Shelby Miller. On time, efficient, effective, and friendly.

Review 114 (2024-09-23 - Rating: 5)
Ive worked in the customer service business for over 30 years and Brennan is outstanding its workers like this that makes companies. Outstanding job

Review 115 (2024-06-28 - Rating: 5)
Kevin came out, and of course, I know nothing about plumbing. With this being home being built in the mid-80s, I wasnt sure what I was looking at. He sat with me, showed me what it was, and resolved the issue, as well as looking at any possible future issues we could be proactive on. He was extremely professional, thorough and kind. I am grateful for a hometown company that has hometown people with ethics. I would call ACE back, highly recommend, and I will request Kevin if he is available.Thank you, Kevin and ACE.

Review 116 (2024-06-24 - Rating: 5)
I highly recommend Ace . Joe is on point and very knowledgeable of this field . We received Fast friendly service from Joe .Erika , Ron. Zeke . All were very professional and personal . Thank you again . Job wellDone .

Review 117 (2024-12-18 - Rating: 5)
Chris was great! Ace always provides honest, professional and friendly service. I have used them since the purchase of my first home in the 80’s.Brennan provided outstanding service this year and solved a long term issue. I have been a client of Ace since the early 80s. Their service has always been spot on!

Review 118 (2024-03-24 - Rating: 5)
Mr Cameron came and did an excellent job keep it real professional and he told me everything that I would need I would need him back again after I called the office well keep in touch thank you again Mr Cameron Mr Jace he was real professional and your service was great I appreciate you coming out and checking on my heating unit thanks to Ace air conditioning and plumbing

Review 119 (2024-10-16 - Rating: 5)
Showed up on time and was able to access the job and give a quote easily. Their pricing is also more reasonable than other quotes I have gotten.

Review 120 (2024-03-22 - Rating: 5)
It was nice to meet Brent Clostio! - on time as promised, and knows A/C’s! Brent checked air handler and Performed semi annual A/C maintenance/condenser coil cleaning. I will definitely be using Ace A/C & Plumbing again!

Review 121 (2024-10-12 - Rating: 5)
I am a 61 yr old widowI’ve had to have ACE come twiceThe most friendliest and respectful men came outSuch kind menI pay $14.95 a month for my membershipIt is so worth itMay God bless allDarla OlivierMoss Bluff

Review 122 (2024-09-01 - Rating: 5)
Had a couple of small electrical items that needed work and Thomas Richard was my tech. From start to finish, I couldn’t have asked for a more professional experience. Thomas called in advance (during the time window assigned) to check if it was a good time. He arrived promptly & dove right in. First was a fluorescent fixture that wouldn’t light. I had already changed bulbs so we guessed it was the ballast. Upon troubleshooting, Thomas realized it wasn’t the ballast or breaker box but rather a loose connection in the wall switch. Checked more fixtures in kitchen, replaced tubes. Asked him to troubleshoot an outside security light. He made some great suggestions including updating to LED. Quick trip to electrical supply and soon all was right in the world. Thomas was knowledgeable, professional, efficient, personable and kind… (even brought my garbage can in from the street as it was trash day!) Thank you Thomas. Thank you Ace!

Review 123 (2024-12-16 - Rating: 5)
Jason was very polite & friendly. He assesed our problem and had the problem solved in just a fes minutes !!

Review 124 (2024-09-20 - Rating: 5)
Great experience as always! Highly recommend Ace for any A/C or plumbing needs. Kevin was quick, attentive, and extremely knowledgeable.

Review 125 (2024-12-12 - Rating: 5)
Brennan was very knowledgeable very professional will recommend him every time to come troubleshoot my A/C

Review 126 (2024-10-22 - Rating: 5)
Jacob and Rob along with Jess did a complete inspection of our entire drainage system before presenting us with a thorough project to solve our sewer issue! Solution completed in 4-5hours which involved removing concrete and replacing an incorrect joint which was the problem! Quick response and very professional! Worked with us on on home warranty claim as well. Thanks!

Review 127 (2024-10-24 - Rating: 5)
Aaron didn’t waste any time finding the problem and repairing it. He was very polite and professional. A definite asset to his company. Thanks Aaron!!!

Review 128 (2024-08-05 - Rating: 5)
Rob has been the tech that has came out to my house a few times now and each time he surpasses my expectations!! Great worker? Great company!

Review 129 (2024-11-01 - Rating: 5)
I absolutely appreciate the experience that the gentleman gave me he broke everything down and laymans terms for me to understand whats happening with my AC unit. I appreciate his professionalism.

Review 130 (2025-01-05 - Rating: 5)
He showed up on time and was very knowledgeable as to what needed to be done.

Review 131 (2024-03-18 - Rating: 5)
Very professional and efficient service. Mr Aaron Richard was the best technician. Very good at his job. Very polite and the best quality of all is that he was honest in telling us about the minor little issue causing the whole system to malfunction and quickly resolved it. He did not try to trick or persuade us into buying unnecessary equipment or replacing perfectly good parts. I really applaud him for that. Also thanks to Ace Air Conditioning & Plumbing for their quick response time and an awesome job getting us back up and running! Will recommend Ace Air Conditioning & Plumbing to any and everyone. This company is the best for customer satisfaction! And again Thank you Mr Aaron Richard!!!

Review 132 (2024-11-01 - Rating: 5)
I appreciate Mr. Porties knowledge and experience and his willingness to explain different plumbing systems. Highly recommend.

Review 133 (2024-07-09 - Rating: 5)
Cameron came out and did a yearly inspection on our whole plumbing system. He was extremely knowledgeable and professional. Cant recommend him enough, Id put more stars if it would let me!

Review 134 (2024-11-11 - Rating: 5)
My house and yard is always a challenge for the guys to come fixed things....but they have always done it with a smile, good humor and great service.They know what they are doing!

Review 135 (2024-11-27 - Rating: 5)
Cameron was punctual, personable, and polite. He was very knowledgable and articulated to us the status of every plumbing inspection completed today. We trusted his explanations and feel that his suggestions for any needed upgrades in the future are warranted. We are very satisfied with his service from ACE!

Review 136 (2024-07-29 - Rating: 5)
Appreciate what Josh did today! My mother n law was home alone and thought the AC wasnt working. So Ace and Josh took the service call and was at the house in minutes. Unfortunately she made a mistake and my AC was fine. Thanks to Josh for caring

Review 137 (2024-11-01 - Rating: 5)
Very good service. Excellent work, knowledgeable, and wasted no time. Definitely will use Ace again.

Review 138 (2024-07-30 - Rating: 5)
Amazing service!!! Josh was very professional and knowledgeable. He was thorough when servicing my AC Unit. I will definitely be using this company in the future.

Review 139 (2024-08-12 - Rating: 5)
Rob and Taylor did a great job and hit the mark on the time frame it was gonna take to get everything done. I really appreciate the good job they did.

Review 140 (2024-08-24 - Rating: 5)
I met Jacob and another technician (sorry I’m bad with names) at my mom’s house. By the way your tracking app is great in timing your meet. We had a short conversation on the project and I went to a schedule appointment. They texted their job completion and after my appointment I went by to confirm. I was very pleased that they had pressure tested the system before they left because I was worried that we could have more water lines leaking. Thanks for a great looking job (forgot to take pictures) and I recommend their monthly A/C maintenance program! Thanks again ACE!

Review 141 (2024-09-04 - Rating: 5)
Hayden provided Excellent service and is very knowledgeable. He worked efficiently and left everything clean. Would highly recommend!

Review 142 (2024-11-29 - Rating: 5)
A big thanks to Jason, Billy, and Jimmy for their quick and efficient work on the water heater and gas line repiping! Great job!

Review 143 (2024-10-14 - Rating: 5)
He was very respectful, with much knowledge about explaining the problems of our unit and did over and above to see that we understood.Thanks 😊

Review 144 (2023-08-03 - Rating: 5)
A special thanks to Brennon who is very knowledgeable in his craft and in his troubleshooting skills have help me (my house) tremendously. Also Thanks to Martin who also helped me with his knowledge in this journey. The whole experience was very educational to me. Thanks

Review 145 (2024-12-23 - Rating: 5)
Cameron Ivy came to our home for plumbing inspection as part of our maintenance agreement with Ace. Cameron was very polite and did a thorough inspection. He called prior to his visit and arrived promptly. He was very informative about his job and answered any questions we asked. He pointed out any potential issues we should be watching. We would highly recommend Ace and Cameron for your needs.

Review 146 (2024-06-27 - Rating: 5)
Ace A/C and plumbing continues to impress me. Today Shelby and his helper came out to perform the next phase of my plumbing project. They were efficient and got right to work. They explain all work completed and gave me an updates on my system and the last ( and next) phase of my repair project.

Review 147 (2024-09-23 - Rating: 5)
Love this company. Our a/c quit working and it was over 90 degrees in the house. Our Service technician, Michael Parent was awesome. He came out, explained the problem, which turned out to be an easy fix. He was very professional and friendly.

Review 148 (2024-09-13 - Rating: 5)
Very pleased with Aaron Richard. He was very pleasant and did his work efficiently. A nice young man.

Review 149 (2024-08-11 - Rating: 5)
On time, professional, did work in a timely manner. Even loved on our dog. We will ask for Cameron again

Review 150 (2024-06-28 - Rating: 5)
I am very happy with service provided by Zeke Martin. Zeke kept me updated on what he was doing. Best part they cleaned up after themselves. Thank you for your service!

Review 151 (2024-05-11 - Rating: 5)
Truthfully amazing. They really took the time and effort to look through everything and made sure they could fix everything they could. Brennan was considerate of my home and with us, and really made us understand the price and steps one by one without skipping a beat. Highly recommend this company for any assistance with their HVAC.

Review 152 (2024-09-05 - Rating: 5)
Jacob Ison was the tech for our annual plumbing inspection. To our delight arrived during the scheduled time . He was pleasant, knowledgeable and professional.

Review 153 (2024-10-21 - Rating: 5)
Was honored to have won the water heater contest. K. P. and Jesse arrived a less than 4 hours later it was installed. These guys and this company are fantastic. Both master plumbers, are extremely knowledgeable. Very clean looking job. Very comfortable with all our plumbing and hvac needs in there hands. Thanks again.

Review 154 (2024-10-24 - Rating: 5)
Chris was professional courteous knowable andDid a great job in every way.

Review 155 (2024-08-12 - Rating: 5)
Jacob was friendly and very polite and knowledgeable. Rob was very polite and Rob and Bo had the problem fixed in less than 30 minutes.

Review 156 (2025-01-02 - Rating: 5)
All workers were patient, excellent responders and left my house and yard in pristine condition. Darian was excellent at the new toilet installation. And also the above excellence. Linda Castle

Review 157 (2024-06-11 - Rating: 5)
Brent Clostio arrived during the time indicated and called us just before arriving. He was polite, knowledeable and efficient, and was able to identify our problem and put a temporary fix in place until he receives the new thermostat he ordered. We were so happy to be out of 90 degree heat and have air once again. Great guy and great service!

Review 158 (2024-11-28 - Rating: 5)
They came out on Thanksgiving day. My wife asked me to fix a shelf so she could display her Christmas houses. I was hanging the shelf and put a screw through the water line. I had the monthly plan with ACE so no charge to come out just materials to repair. Well worth the 15 dollar monthly plan. Thank you ACE for the help on a holiday. Always great service.

Review 159 (2024-08-17 - Rating: 5)
Kevin is a true professional and always gives his true advice to save money. I used his services in the past and he has always done a great job!!!

Review 160 (2023-08-10 - Rating: 5)
Very professional and antentative. When I have any issues that pop up, it always happen on a Sunday night. Each time, their after hours service takes my information and I very promptly receive a call from their on call tech.

Review 161 (2024-09-28 - Rating: 5)
Appreciate your service however was told my copresseor burn out I will need repairman to come out tomorrow to complete repair I still have no cool air thank you…job complete an job Chris did a Awesome job restore my AC thank you an his friend help…

Review 162 (2024-07-05 - Rating: 5)
John is very knowledgeable in his profession. He informed me what I should do to correct my problem since his services isnt what Im in need of. Thank you for your prompt professionalism.

Review 163 (2024-12-09 - Rating: 5)
Mr Aaron Richard came out yesterday to look at our heater. Very knowledgeable guyVery pleasant. He diagnosed the problem which was a blown contact in attic not sending heat signals to thermostat. He replaced it with a new one, a bigger one giving us an extra 5kw of heat. Thank you so much to Mr. Aaron and his skills. Definitely would recommend this company and tech. And also by being a member I not only get priority service but also a discount on parts for repairs.

Review 164 (2024-08-12 - Rating: 5)
Expert repair completed efficiently and expeditiously! Great care taken with cleaning! Highly recommend Ace Air Conditioning & Plumbing!

Review 165 (2024-08-09 - Rating: 5)
Great technician! He explained all the areas of concern and all of my options. He took care of our scheduled maintenance in a quick and professional manner. He showed me which repairs we needed to fix right away, and explained why in very clear terms, so I could make a decision about scheduling the most pressing repairs now and which ones I could take care of later.

Review 166 (2024-11-14 - Rating: 5)
Jace was very respectful, knowledgeable and professional. I am very pleased with the work he did and that he went out of his way to help me. I highly recommend Ace to anyone facing air conditioning and plumbing issues.

Review 167 (2024-11-22 - Rating: 5)
Jacob was extremely helpful, knowledgeable, professional and very nice. He took the time to thoroughly check out our issue. He found the source of the problem and was able to recommend a solution. Nice guy! Highly recommend Jacob and ACE Plumbing.

Review 168 (2024-08-16 - Rating: 5)
Outstanding and Hayden is a real asset to your company. He’s very knowledgeable, patient and thorough.

Review 169 (2024-09-12 - Rating: 5)
Very knowledgeable and professional. The work was done efficiently and in a timely manner. Cleaned up after the job was done.

Review 170 (2024-09-04 - Rating: 5)
Very polite and kind. Did not leave any mess for me to clean up.professional looking and polite to each other. I did not hear any foul language between the workers. Nice and the other guys were hard working and cared about making sure the job was done right!Thank you!!John has come out a few times to check on some issues for me and to do an inspection. He is always very polite and professional I would recommend this company to my family and friendsThank youDarien came out to change fittings and shut off cave to hot water heater he was very knowledgeable and called me to explain everything he had done. I have not smelled propane since he completed the job

Review 171 (2024-08-20 - Rating: 5)
I was thoroughly impressed with Jeff Bimle and the communication of the issues and the quality of his work. He also left the work area very clean.

Review 172 (2024-06-26 - Rating: 5)
Mr. Jeff w/ ACE was super quick to respond and communicate throughout the entire process. He took the time to explain and help me understand not just what was needed, but why it was happening. Couldn’t be more pleased

Review 173 (2024-09-04 - Rating: 5)
The crew was very professional and did a great job of making sure all connections etc. were done correctly. Great job.

Review 174 (2024-09-12 - Rating: 5)
Every technician I have met and dealt with have been very professional, helpful, knowledgeable and nice.Ronnie Rhodes was very helpful with walking me thru resetting the battery maintenance notification.

Review 175 (2024-10-21 - Rating: 5)
It was a pleasure to meet Billy Hall, and Gavin Richard. All the guys were friendly and the honesty was greatly appreciated . Rare to get this kind of service.

Review 176 (2024-08-20 - Rating: 5)
My ac had been running warm for the last 2 months 85 degrees in my home. I called on Friday and they scheduled an appointment for Monday between 12-2. Chris Broussard was assigned to my problem. He showed up at 12:05 & found my problem immediately, very low on Freon. After he cleaned unit & added Freon I was enjoying my cool air. I will be calling Ace Ac if I ever have any problems with my hvac or plumbing!

Review 177 (2024-12-10 - Rating: 5)
John Wright was knowledgeable about my situation. He was friendly and understanding.

Review 178 (2024-12-08 - Rating: 5)
Michael and his team did an excellent job of removing and replacing our ductwork.

Review 179 (2024-08-30 - Rating: 5)
Once again Ace Plumbing has gone over and beyond my expectations. Thank you. Professional staff Billy and Taylor were nothing less than amazing!

Review 180 (2024-12-04 - Rating: 5)
He showed me pictures and explain all the work that he had did for me and explain all the work that I needed to be done.

Review 181 (2024-06-04 - Rating: 5)
Very quick, friendly and professional service. They were able to diagnose the issue and make the required and requested repairs and upgrades all in one day.In addition, Ace has recently installed a new HVAC system and we are pleased with the curteousness of the technicians and willingness to explain the process.We highly recommend Ace for both HVAC and plumbing needs.

Review 182 (2023-10-20 - Rating: 5)
Brent was attentive to my every question. He shared knowledge with me in a manner that gave me understanding of the state of our unit. He supplied a well summarized quote for us to review. He explained this work isnt necessary but will improve the quality of air in our home and will help give a little more longevity to our unit. I greatly appreciated his candor and his honesty. Overall, I was very pleased with his service call. Thank you, Brent.

Review 183 (2024-10-04 - Rating: 5)
My service tech made me feel at ease, instead of what is going to go wrong this time. My service tech listened to my history of this a/c system and problems I had and still having. He seemed truly concerned and really wanted to help us have a system system that would take care of our home. He checked our drain system, took notes of my concerns with the problems we were having and told us he would get with the proper people in charge and have them contact us immediately. He was one of the nicest tech’s that we have ever met. I personally recommend him to anyone in need of help.

Review 184 (2025-01-01 - Rating: 5)
Cameron did a great job with his inspection of our plumbing. He was friendly and very helpful and very informative. Thanks!

Review 185 (2024-08-24 - Rating: 5)
I all ways have good service with Ace and Jace was as professional and nice as he can be. Thank you Jace.

Review 186 (2024-08-17 - Rating: 5)
Mr. Hayden Stringer was my service tech. Showed up on Saturday afternoon and fixed my issue without a hitch. AC is back up and operational like before. Thanks for showing up in this Louisiana heat.

Review 187 (2024-07-23 - Rating: 5)
Hayden Stringer is a very thorough & reliable technician and always does an excellent job. He has very commendable customer service skills and pleasant to communicate with. He trouble shoots the issue and resolves it expeditiously. Always a pleasure to have Hayden for a service call.

Review 188 (2024-08-12 - Rating: 5)
Can’t recommend ACE enough - got me in same day in the heat of summer. Jace and team were incredibly knowledgeable and friendly - don’t call anyone else!!

Review 189 (2024-03-26 - Rating: 5)
Service from Ace today was top quality, as Ive come to expect, based on previous callouts. My plumber, John Wright, was timely, knowledgeable, and efficient, but most importantly, he was friendly, chipper and communicative. Even at 5pm, he showed up energetic and ready to listen to and discuss my problems, and he offered advice competently. Ace apparently has high standards for their employees, because this kind of experience has been consistent. Shout out to the ladies answering the phones, too. They are super friendly and responsive.

Review 190 (2024-02-03 - Rating: 5)
My experience with Nick was very brief, as my boyfriend dealt with the majority of the appointment, but it was very informative and pleasant. He was more than willing to explain anything I had questions about. I will 100% recommend Ace to anyone.

Review 191 (2024-04-02 - Rating: 5)
Couldn’t ask for a better HVAC company! Ace is such a wonderful company. The prices are way better than their leading competitors in SWLA! Joe, Nicholas, and the Install manager( I forgot his name) Were all very nice and professional! With employees like this, no wonder the company is ran so well! They are very patient, professional and honest! Will be recommending ACE to everyone.Cameron also came over to check out the plumbing was very patient and kind also very professional!! Ace is the Place😊

Review 192 (2024-08-13 - Rating: 5)
Hayden was very knowledgeable & professional. In about 10 mins. had my air conditioning up & running. Always AWESOME service in every aspect from Ace A/C & plumbing. Thank You so much

Review 193 (2024-12-13 - Rating: 5)
Another service 12/13/24We use Ace and when you have their membership you get an a/c check, a heating check and a plumbing check. I scheduled our plumbing inspection for today.. Cameon came out and looked at everything. He was professional. He was very thorough.I received a coupon offer for a great deal. I called and they were able to come out. It was for an annual tune-up. I also requested for them to install my thermostat. My appointment was for today from 12-2. The service technician called at 10:30 and said he was going to be at my home in 15 minutes.I called my mom so I would not have to leave early. He offered to even wait. But it worked for us.The company then sent me a text with a picture and information of who the technician would be. Right there was AMAZING customer service. The name of my technician was Josh Lavergne. He was very friendly.He told me about their yearly membership. Which was awesome. We signed up for it.He was very friendly and very good at everything.He did not try to sell me a new system like another local company did. He did not tell me I needed another vent or to cut my doors like another company did. He was great. Will definitely request him again.

Review 194 (2024-11-08 - Rating: 5)
Very thorough. Resolved our issues quickly. Would definitively recommend using ACE services.

Review 195 (2024-08-13 - Rating: 5)
I think Mr. Jeff was through and very professional, I was very pleased with his professional attitude through out the whole time and his fairness

Review 196 (2024-08-21 - Rating: 5)
Had A/C drain issues. Cameron solved my problem and very professional. Cameron was very nice and explained his work. Thank you Cameron