Rooter-Pal Plumbing, LLC
Located in Kirkland, Washington
Address: 11851 124th Ave NE, Kirkland, WA 98034, United States
Phone: +1 425-222-2022
Rating: 5
Services
- On-site services
- Online estimates
- Language assistance
- Wheelchair-accessible seating
- Wheelchair-accessible toilet
- Repair services
- LGBTQ+ friendly
- Transgender safe space
- Appointment required
- NFC mobile payments
- Credit cards
Categories
- Plumber
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-10-24 - Rating: 5)
Luca and Frank were prompt and showed up on time. They aren’t the cheapest but weren’t the most expensive either. I had them install a utility sink in the garage and had them add a spigot to the outside of the garage. They did great work, great clean up and accommodated my schedule. Plus they offer a 1 year warranty on their work. Thanks guys! -
Review 2 (2024-11-13 - Rating: 5)
Luca was incredible! Super nice, informative and did above and beyond to get the job done. Frank and his team at Rooter-Pal came highly recommended and I can see why. Will be my go-to plumber from here on out! -
Review 3 (2024-09-13 - Rating: 5)
We had great experiences with Frank and his team! They did a great job helping us replace old house waterline, and helping us with dash washer leakage issue. I had many quotes from other plumbing companies that ask me to do work not really needed. Frank and the team is always honest and patiently explain to me why something is needed and some not. Highly recommended!! -
Review 4 (2024-06-16 - Rating: 5)
We recently had the pleasure of working with Frank and his team for the relocation of our electric water heater in our new home, and we couldnt be happier with the experience. Frank, the owner, came in person to give us a quote and his professionalism and honesty were immediately evident. As new homeowners, we felt it was prudent to get a second quote, but Franks was $1,000 cheaper than the next one, confirming we were in good hands!!!Luca, who came to do the work, was equally fantastic. He was punctual, efficient, and took great care to ensure everything was done perfectly. The entire team was responsive, quick to schedule, and incredibly empathetic to our needs and concerns.We wouldnt hesitate to use their services again and highly recommend them to anyone in need of plumbing services. Their combination of expertise, affordability, and customer care is truly unmatched. Thank you, Frank and Luca, for making this process seamless and stress-free! -
Review 5 (2024-10-29 - Rating: 5)
We had storm drains from gutters and downspouts that were clogged. Another company had failed to clear them. Frank and Luca came within 30 minutes of when I called them, found and cleared the blockage and made a repair to the drainage pipe. They were efficient, polite and cleaned up all the work sites. Highly recommend. -
Review 6 (2024-04-06 - Rating: 5)
Rooter-Pal Plumbing was friendly, knowledgeable, easy to work, diligent and competent. Frank was fabulous. We had a leaking toilet that needed to be replaced. I have disabilities and needed a tall toilet. They listened to me and supplied a 19 inch toilet as requested, tested for water damage and once everything was cleared, installed the toilet. I plan to use them again to upgrade my second toilet and replace my hot water heater. -
Review 7 (2024-09-30 - Rating: 5)
Frank and his team are very good and professional. They fixed my plumbing issue and make sure to clean everything up after the project. Would definitely use them in the future. -
Review 8 (2024-09-29 - Rating: 5)
Frank is a wizard who makes things impossible. He solves problems so quickly, and the price is reasonable. Its not a good thing for me to see him again, but if I have a problem again, I will definitely call Frank. -
Review 9 (2023-07-27 - Rating: 5)
Called after I broke a pipe. Frank answered and offered to come shut off water as soon as he could. I had water off and Frank said his Team would come fix my problem first thing in morning, at 8 to10 they were to arrive.I called Frank at 8 and said I am ready. He said he himself would be there in a few minutes.My problems got fixed.I liked them so much I decided to have some drain cleaning and a difficut tub drain replaced. They plugged me into the schedule knowing I needed my repairs done quickly.I have Frank now as a friend when I experience plumbimg emergencies.So glad to know these guys. -
Review 10 (2024-10-22 - Rating: 5)
Frank did a great work fixing water leakage for me, through out the process of inspection and plumbing work, he was updating me the expected work to be done and cost for the same. I defenetly recommend him for any plumbing work -
Review 11 (2024-08-28 - Rating: 5)
Great service! They were super fast to come and addressed our problems. Super friendly too.We had some issues with tree roots and they did camera inspection and the water jet cleaning. -
Review 12 (2024-04-13 - Rating: 5)
Lucas plumbing service exceeded all expectations. Prompt and professional, he swiftly resolved a stubborn leak in our kitchen sink that had been plaguing us for weeks. His eye for detail and expert craftsmanship ensured a thorough fix, leaving no trace of the issue behind. Not only did he resolve the problem efficiently, but his friendly demeanor and willingness to explain the process demonstrated a genuine commitment to customer satisfaction. Lucas exceptional service set a high standard, and he will now be our go-to plumber for any household plumbing needs. -
Review 13 (2024-04-20 - Rating: 5)
Had a bathroom sink that was leaking. It turns out that the under belly of the sink had rusted and needed to be replaced. I tried to repair myself, but gave in. I was grateful to find Rooter-Pal and gave them a call. The technicians they sent were extremely knowledgeable and helpful. The installation was fast and successful. Reasonably priced and curteous. I may have another project for them in the future! -
Review 14 (2024-03-28 - Rating: 5)
I recently had the pleasure of hiring Luca for a few repairs around my home, and I must say, the experience was nothing short of fantastic. From start to finish, he demonstrated professionalism, expertise, and a genuine commitment to providing top-notch service. Not only did Luca complete the repairs efficiently, but he also took the time to ensure everything was in perfect working order before leaving. He even provided helpful tips on how to prevent similar issues in the future, demonstrating a genuine concern for his customers well-being. As crazy as it sounds, he genuinely made my day. -
Review 15 (2024-03-19 - Rating: 5)
This guy is really special. He is an engineer so his equipment is top notch, in some cases one of a kind. He showed me on the camera exactly where the root problem was, and what needed to be done. Root problems return, so seeing it on camera and knowing exactly where it is, using his locator, will save me lots of time and money. All of this was part of his regular price. Well worth it!! -
Review 16 (2023-08-28 - Rating: 5)
I’ve worked in construction most of my life and dealt with many plumbers over that time. Frank and his team were yet the best in terms of professionalism and expertise. They were on time, very knowledgeable and saved me a lot of time and money by explaining things as they went.Frank himself was very patient and helpful through the bumps we hit through the job. He hydrojetted our waste line which we believed to be clogged due to soft tissue. He took the time to thoroughly examine the 150ft of pipe until we found a root block found to be the culprit. Then after some digging and installing the clean out and shoring the hole. They then solved the problem once and for all.I recommend RooterPal to all my friends and clients. -
Review 17 (2023-06-07 - Rating: 5)
Frank and Luca were friendly, considerate of our time, and highly skilled. They were actually able to come out the same day that I called them to look at a leaky water heater and knew immediately what to do. They also provided top notch hydro jetting for a clogged downspout we had. All the things that were stressing us out were made better in a jiff and we felt confident in their work. Would happily recommend them and call again in the future. -
Review 18 (2022-09-10 - Rating: 5)
Frank was fast to respond to our call, and came over fairly quickly. He was professional, communicative, knowledgeable and immediately recognized the problem with our water heater. After acquiring parts, he had our hot water restored quickly, reasonably and at a fair price. We will use Rooter-Pal again without reservation! -
Review 19 (2023-08-24 - Rating: 5)
We called Frank the day we found out our water main broke underground. He was out that same day to take a look and give us a quote. The very next day, him and his team came out to do the job. Frank is extremely knowledgable and was the only plumber out of 5-10 that was able to identify the type of pipe and the correct resolution for it. We will gladly use Rooter-Pal Plumbing for any future plumbing needs. -
Review 20 (2023-11-02 - Rating: 5)
Frank answered all of our questions. Excellent communication and he took great care with installing our new water heater and garbage disposal. He is thorough and honest. Will continue to work with Frank in the future.-Kimberly -
Review 21 (2024-03-26 - Rating: 5)
I had an excellent experience with the folks from this company. Their response was quick and they took the time to locate the source of the plumbing problem. They fixed it that day at a reasonable price. I highly recommend Rooter-Pal. -
Review 22 (2023-08-26 - Rating: 5)
Had just moved into a new apartment and on one of our first mornings there our cat had managed to get herself stuck behind the water heater. She was in a seemingly uncomfortable position and was completely unreachable without removing the whole water heater. To say the least I was incredibly worried.Searching for any solution I started calling plumbing services nearby. The first two I reached out two immediately sent me to a robocaller auto answer, so I hung up to find a real person.When I called Rootal-Pal I was immediately greated by a person. I explained the situation I was in and asked if they could get out quickly. They said they could schedule an appointment for right then.Frank and Luca arrived quickly and were very friendly. They showed concearn for my pet and helped work with me to figure out exactly how we could make sure she got out safely.They worked very hard and managed to get my cat out completely safely. (Too anyone worried she was fine, just a little shooken up. And the door to the water heater will remained closed in the future)They helped us figure out the next steps towards replacing the water heater and ended up driving all the way out to Everett to find one that fit the space.They put in the new water heater quickly, and even cleaned the floor of the room they were working inAll and all a very good job, done professionally, and with care. -
Review 23 (2021-10-08 - Rating: 5)
Frank and Alex were great! I have not had much experience with plumbers and needed a referral quickly. Rooter-Pal Plumbing came highly recommended by a friend. They were responsive, prices less than most, they are honest, fair and good. I will use Rooter-Pal Plumbing again in the future and recommend them to others. -
Review 24 (2021-04-15 - Rating: 5)
Frank and his team are SUPERB. I had received a very competitive quote from them in December, and initially thought I could repair our water heater myself, and so went along for a few weeks of tweaks and making it work in fits and starts by myself. When the water heater finally went out, it was two days before Christmas! I called, talked to Frank, who said they would be there the next day. Sure enough, they came on time, worked on it for a few hours till late at night in the cold with the garage door open, and replaced the old heater with the new one and made everything code-compliant too. There were no hidden charges, no gimmicks, no extras - everything done per quote in record time and very competently. I strongly recommend him and his team, they are honest, professional, and super capable, and performed an A+ rush job at a great price. Great company, great people. -
Review 25 (2020-05-14 - Rating: 5)
Great experience, highly recommend! Frank was very responsive and even answered my call and came out to diagnose my problem after business hours. If youre looking for great plumbing work at an honest price I would give Frank and his team a call. Very knowledgeable and transparent, I will definitely be using them again for any future plumbing needs for my home. -
Review 26 (2020-07-29 - Rating: 5)
I would highly recommend RooterPal. We called Frank when we needed to cap off an unused gas line that was in the way of some landscaping we were doing. He was super responsive and came out promptly. He fixed the issue, answered all our questions and was very professional. Frank is great to work with, is highly knowledgeable and his prices are reasonable. We’re very pleased and will definitely call him next time we have a plumbing issue. -
Review 27 (2022-06-04 - Rating: 5)
Frank came over in Memorual Day to fix our burst garden hose bib that was leaking water to the carpet and crawl space. He was promot and responsive to texts. He is professional and very knowledgeable and explained everything because I was interested. His services were on the slightly pricier side but the good service made it feel worthwhile. -
Review 28 (2023-07-06 - Rating: 5)
Frank was very prompt in my request and was able to schedule me in the next day. He completed the job within the estimated time, is professional and the job is well done. Would recommend. -
Review 29 (2020-05-14 - Rating: 5)
I’m so impressed with Rooter-Pal Plumbing. I called with a plumbing emergency and Frank was able to come within a few hours. He was very professional. He even told me what to do about the situation until he could get here. What a relief! I’m always nervous about trying new plumbers, but, Rooter-Pal made me feel comfortable and safe. They are reliable and trustworthy. -
Review 30 (2020-05-23 - Rating: 5)
Frank is awesome. Very professional, responsive, confident and provides good customer service. He came after business hours to take care of my concern. He came in and out in the heavy rain late at night just to get my job done. I saved his card and will recommend to my friends. -
Review 31 (2023-06-14 - Rating: 5)
Honest team and staff. I called to do an estimation. The staff member told me that it might be better if I clean one part of the pipe first by myself before getting the full service. I managed to do the fix by myself. Despite that I’m not using their service this time, I’d like to give them a 5 star for valuing their customer and giving honest recommendations -
Review 32 (2020-01-18 - Rating: 5)
I began my day recently by discovering soaking wet carpet in my closet. The hot water heater is directly behind the wall so I figured there was a problem there. My sister in law recommended Frank; he had done a couple of repairs for her and she had been very satisfied so I called him. He said he could be over to take a look in 20 minutes. When I asked how much to come out, he said, “Nothing!” How great is that?He confirmed the hot water heater was leaking and that it would need to be replaced. We discussed a little about water heaters and why they fail and how if the original installation had included a certain part, my closet wouldn’t be flooded...He said he could replace it in 4 hours ( same brand as I already had) and that he would do it in a way that would prevent future issues in the house if ever there were another leak! I needed a little time to work that out and he said it was no problem, I could call him when I was ready, which I did about an hour later.Frank responded quickly, said he would head out to get the parts and get my installation done that afternoon. And he did. Because of the timing on my end, he didn’t start until about 4pm and he finished at 8:00. He didn’t turn down the job due to the hour but instead worked out in our cold garage until the job was done. There was no surcharge for “after hours”; we paid him what he quoted. He even recommended a water restoration service he has worked with for 10 years in case we end up needing any work done.He was knowledgeable, efficient and polite. I couldn’t be happier with the service. I was lucky he had finished his earlier job and was available to help me. It’s far too cold out to be without hot water!I would recommend Frank at Rooter Pal without hesitation. -
Review 33 (2020-06-16 - Rating: 5)
We have nothing but positive thoughts about the service, professionalism and responsiveness from Frank who is the owner of this company. He was friendly and fixed our plumbing problem quickly and suggested ways to keep our pipes clean and maintenance free. We will recommend Franks business to all our friends and neighbors. Thank you sir and God Bless. -
Review 34 (2020-07-24 - Rating: 5)
I had a very serious pipe leak inside the shared wall of my townhouse. Frank was the first to detect the problem and recommended remediation. After that, he came back and did the repair very quickly and explained everything to me so I understood the issue and the fix. He also replaced a diverter in one of my showers.Frank is a real personable guy too! It was nice to work with him. -
Review 35 (2023-02-07 - Rating: 5)
Noah was super professional. He came in on time, quickly identified the cause of my toilet being stuck issue with a few diagnostic steps and explained clearly to me. Also he was honest and clear on explaining the cost. Most importantly, he fixed the issue in less than 10 min! -
Review 36 (2021-03-03 - Rating: 5)
Our outdoor gutter drain was blocked, according to the people who replaced the raingutters. They suggested calling a rooter. We didnt even look at the place it was not draining, but called Frank, who was very responsive and scheduled a time quickly. Frank was very professional, responsive and friendly. He clearly explained everything he was doing and the price. There are no hidden charges and he even gave a small discount to my mom who felt the price was fair but stressed plumbers are expensive. It was an outdoor drain so there was a chance it wouldnt work and he let us know that before he started doing anything but the price was the se because you pay someone for their time- totally fair!. When the water went through but seemed a little blocked he dig around the outdoor piping a little and saw it was separated/bent and would need to be partially replaced He gave us a quote but also told us that the cost was high because his hourly rate and perhaps a handyman could do it cheaper. My mom asked the gardener to look at it, because it would involve removing a small tree, and the gardener fixed it quickly because it wasnt clogged just bent from a fence installation and didnt even have to remove the tree. In fact, if he had looked at it before it would have fixed the block and we wouldnt have needed to call and saved the $$ we spent trying to unclogged something that wasnt actually clogged. . But we assumed it was a bigger block like tree roots, and didnt check it out first. So Frank was great, and we will definitely use h in the future for other things, just wished we had tried fixing first ourselves, or had known to check out our own pipes first just by digging around a little. -
Review 37 (2020-11-08 - Rating: 5)
Highly recommended. Frank (owner) - very knowledgeable, professional. Work done very next day after my call. Reza was on time to do the work & installed my new electric water heater. Frank came near the completion of the work & tested house water pressure, without my knowing to ask; meter showed pressure relief valve malfunctioning w/very high pressure, potentially putting pipes at risk. After Reza replaced valve (1/2 usual labor cost for secondary job), my bathroom sink long-time drip stopped! Would not hesitate to call them again. -
Review 38 (2020-06-16 - Rating: 5)
Frank was incredible! After trying two well known plumber/drain specialists that never showed or even tried to Attempt to call back and reschedule, I found Rooter-Pal. Highly recommend Frank and Rooter-Pal to anyone homeowner with drain issues. Awesome! -
Review 39 (2020-09-12 - Rating: 5)
Excellent service. Frank arrived very quickly on a Friday evening to repair our leaky toilet. He was very personable and knew immediately the problem. He luckily had the part on his amazingly stocked van and repaired the problem. Highly recommend. -
Review 40 (2020-06-06 - Rating: 5)
If you want the best deal possible - price for quality, i would recommend Rooter-Pal. Frank shows up on time, knows his job well and always finishes to the best quality. He has helped us several times at our house in Redmond for water heater replacement, leakes and clogged drains. -
Review 41 (2020-10-02 - Rating: 5)
As they say, you can get a better experience when there is a problem and it gets resolved rather than having no problems at all. Frank the owner came out and tried to clear our downspout drain. He could not clear the drain. And then he charged us the full visit fee, but included a small discount since he was not successful. Frank said there must a tee where his tools couldnt get into. After we thought about it, we felt we were overcharged for the unsuccessful attempt. So a I dug around the drain, found the tee and exposed it. We called Frank, explained the situation, he came back, and cleared the drain. He also tried to clear another exposed pipe and found it stops in a few feet underground, so we dont have to do anything with that. So, overall, were happy with the results. Thanks Frank. -
Review 42 (2022-09-01 - Rating: 5)
We had a supply line burst in the laundry room. It was very difficult to get a plumber out. I spoke with Frank and he sent someone out within the hour. Noah arrived right on time and the service provided was excellent. Highly recommend. -
Review 43 (2021-12-23 - Rating: 5)
Our drain line was completely clogged with pine needles. I called Rooter-Pal, and they were able to come out the next day. They were on time and did a great job. After the got the main clog cleared, they stuck around and made sure to flush it through even more just to catch everything. If I do a better job keeping the gutters clean I hopefully wont need his services anymore, but if I do, Ill be sure to use them again! -
Review 44 (2020-07-28 - Rating: 5)
Frank was great! He came out the same day I called. He was very professional and cleared my blockage quickly and his communication was excellent. I highly recommend calling Frank for anything plumbing related! -
Review 45 (2024-10-30 - Rating: 5)
They are incredible! I had a copper pipe pinhole leak damaging my walls, leaky shower drain, and leaky shower hot cold valve area. I scheduled service online after the remediation company opened up the walls for drying for 10 minutes later, a normally ridiculous request. In about 10 minutes, Frank called me to confirm and said he was on his way! I was afraid a lot of removal of floors and shower would have to happen. But, Frank cut through the wood from the bottom to make things accessible and fixed all three problems with minimal impact in only 2 hours from 3:30pm to 5:30pm. Wow! Frank has saved the day and made us all much more relieved. -
Review 46 (2020-04-29 - Rating: 5)
Rooter Pal is on my speed dial when I need any plumbing work at my residence. Frank was professional and friendly and got the job done in no time. Reasonable rates as well as exceptional customer service. -
Review 47 (2020-01-21 - Rating: 5)
Farzad is an awesome plumber, his work quality and work ethics are top notch. He is punctual, does his job well, demands reasonable money. We have been using since services for last 5 years and he is part of the family now. A great human being too, we love him, and cannot recommend him enough!! -
Review 48 (2020-06-16 - Rating: 5)
I had two downspouts that were overflowing at ground level. I called Frank and he came out within 2 hours. He cleared both drains quickly and efficiently. I had several questions, and he explained everything very well. I highly recommend Rooter-Pal.. -
Review 49 (2021-07-07 - Rating: 5)
If you have not yet met Frank, you are really missing out! High quality work, prompt communication, and good company! I select those I work with based on their integrity and character. Frank is a good guy, who takes pride in his work. -
Review 50 (2020-01-21 - Rating: 5)
Frank called right away and came over in the morning, looked at what we had, gave us a quote and replaced our leaking hot water tank immediately!Excellent work, we couldn’t have asked for better service! Highly recommend! -
Review 51 (2022-01-19 - Rating: 5)
Called this company based on reviews and was called back promptly and they came over 3 hrs later and fixed the problem. They were up front on costs, very friendly and communicative and after spending a bit of time with them, were honest and hard working. They fixed the problem, offered direction for future drainage problems from my hillside and were lovely human beings to boot! -
Review 52 (2020-02-01 - Rating: 5)
Frank and his team is trustworthy and reasonable. He helped get our water heater back into operation and was a life saver for our Chinese New Year celebrations. highly recommended. -
Review 53 (2021-04-16 - Rating: 5)
Frank and Sean have good knowledge of what they do. They showed up on time. They fixed my problem with clogged drainage and also the root problem in my sewer line. Frank machine. The best of all is that they are honest and easy to work with. I will definitely recommend them to anyone I know! -
Review 54 (2020-06-28 - Rating: 5)
Frank at Rooter-Pal Plumbing was an answer to a longstnding prayer for a good plumber - pleasent to work with, great ideas, willing to work, responsive, on time, thorough and resonably priced. I highly recommend him and his work. -
Review 55 (2022-09-08 - Rating: 5)
Noah is great! He is very professional and paid attention to detail while fixing our drain issue. He spent time to explain why this happens and give us some good advice. -
Review 56 (2021-01-14 - Rating: 5)
Reza from Rooter Pal did an awesome job replacing my toilet. It turned out to be a challenging job that he took on without any hesitation. I also appreciated how he explained everything to me. This is the 4th job that Rooter Pal has done for me and I’ve been extremely pleased each time! Thank you!! -
Review 57 (2022-08-17 - Rating: 5)
Noah was extremely professional when he showed up. He explained issues with the faucet leak and suggested options to mitigate it. Great upfront honest feedback on issues with upfront costs for fixing it. -
Review 58 (2021-09-24 - Rating: 5)
I would highly recommend this company. Frank the owner. came out the day I called which was unexpected. He clearly explain what was wrong, why it had happened and how best to fix the problems which I really appreciated. Price was reasonable and fair. A+ work. -
Review 59 (2020-02-10 - Rating: 5)
Frank has helped us on MANY projects big and small over the last few years. I love I can text him when something comes up and he can work me into the schedule. -
Review 60 (2020-09-24 - Rating: 5)
Frank was courteous, on time and VERY knowlegeable! I will definitely refer him to my clients and friends! I was impressed that he personally answered the phone when I called! Thank you Frank! -
Review 61 (2020-08-29 - Rating: 5)
Frank is very professional and knowledgable. Great customer service! I highly recommend giving Rooter-Pal Plumbing a call to get the service you need. -
Review 62 (2021-04-30 - Rating: 5)
They replaced two leaking outdoor faucets, as well as ran a new hot water line to the front of the house. Did a fantastic job and I would definitely use them again! -
Review 63 (2021-05-31 - Rating: 5)
Frank was awesome! Very personable, honest, went above and beyond. Will use him for any future plumbing needs! -
Review 64 (2023-07-05 - Rating: 5)
They were on time. Did excellent quality work. This is the third time I’ve used them and couldn’t be happier!!!! I would recommend this company to anyone. -
Review 65 (2022-04-29 - Rating: 5)
We had an emergency issue with a leaky pipe and Rooter-Pal was able to come out right away to fix the problem. Thank you, Frank & Reza,! -
Review 66 (2020-07-09 - Rating: 5)
5 Star Customer Service! Safe, Professional, and very understanding of client needs! Reasonable prices, friendly attitude, and my favorite Plumbing Company by far!! -
Review 67 (2022-09-02 - Rating: 4)
Quick response and came the same day for a quick pipe repair. Didnt push to fix everything else they saw, although they pointed things out. Will use again. -
Review 68 (2022-08-29 - Rating: 5)
These guys are the best. They were able to come out same day for a repair and are professional and excellent to deal with. I highly recommend! -
Review 69 (2020-06-02 - Rating: 5)
Called Frank up.He was at my house in 30 minutes. fixed leaking pipes in 1 and a half hours. He also Fixed my Septic system 6 yers ago. -
Review 70 (2024-06-13 - Rating: 5)
Very friendly, professional and reasonably prices service. -
Review 71 (2021-01-15 - Rating: 5)
Riva was very very informative and there was a misunderstanding and talk to Frank to clarify. Riva pointed out my options and I trusted him to make the right decision -
Review 72 (2022-09-08 - Rating: 5)
Noah was on time and he patiently explained what exactly was wrong and helped install Kitchen faucet, garbage disposal and angel stops. -
Review 73 (2020-03-13 - Rating: 5)
We are so happy with service Frank provided. He is very professional, gave a lot of advices.Highly recommend! -
Review 74 (2024-03-27 - Rating: 5)
We had a leak tonight. I called Frank and sent Luca in just one hour. Very professional gave me an idea an a solution to the problem. He didnt push me to take this option and this one made me trust on him. He did an amazing job, keeping me updated on all the process and fixing in a professional way the problem.Now its going to be my trusted plumber and I will recommend to my friends!Thanks again -
Review 75 (2020-01-04 - Rating: 5)
Professional. Courteous. Punctual. Competent. Most importantly, Frank got the job done. What else can you ask for? -
Review 76 (2023-09-25 - Rating: 5)
I recently had the pleasure of experiencing top-notch tank water heater installation service by Frank. His responsiveness and meticulous attention to detail were remarkable, ensuring all my questions were answered, and any concerns promptly addressed. Frank provided a comprehensive and transparent price breakdown, demonstrating exceptional honesty and value in his service. The installation was executed flawlessly with utmost precision and professionalism, leaving me exceedingly satisfied. I wholeheartedly recommend Frank for anyone in need of superior and hassle-free tank water heater installation services. -
Review 77 (2024-03-13 - Rating: 5)
Our experience with RooterPal was excellent. They were very responsive, gave a fair and reasonable price, and provided high quality work. Good price. Honest. Good work. Hard to beat that.Luca explained the options and did a great job replacing a burst pipe, a faulty shut-off valve, and leaky hose bib. I watched Luca and his assistant work and thought they did a very professional job. And they worked with me to put the new pipe in the way I wanted.Owner Frank came out to do one of the more complicated parts himself and also did professional quality work.I have some background with home repair and remodeling and I have high standards. I thought RooterPal did a great job. The new piping is better than the original piping that came with the house. I would definitely use RooterPal again and would recommend them to family and friends. -
Review 78 (2020-01-22 - Rating: 5)
Thanks Farzad for your service, really appreciate your professionalism and the quality of work. Though it was late for you, you understood the seriousness and came right away to help. Thanks a ton... -
Review 79 (2020-04-21 - Rating: 5)
Frank was professionelle, helpful, honest and fast to help us with both a leaking, and a clocked draining pipe. Thank you! -
Review 80 (2023-10-04 - Rating: 5)
Luca of Rooter Pal was simply perfect! Professional, friendly and super easy to do business with. Will call them again for all my plumbing needs for sure. Thanks and grazie mille! -
Review 81 (2022-04-17 - Rating: 5)
Frank and Noah response quick, come in same day and fix my water leak in few hours. -
Review 82 (2022-12-10 - Rating: 5)
Sunday we knew our water heater was going bad. I called one plumber who responded quickly, but he was out of the area and wouldnt be back for a week. He recommended Frank. Monday morning I called and Frank answered the phone!! Gave me an idea of the cost, said they could be there in the afternoon. Later got a text and said someone could come at noon! Noah came, answered my questions, made some suggestions and the work was started and I had hot water by that night. Their price was competitive. I would use them again for any major project! -
Review 83 (2024-01-03 - Rating: 5)
The plumbing service provided was excellent -
Review 84 (2022-10-07 - Rating: 5)
Frank responded to our call faster than the other plumbers in the area. He dispatched Noah right away and came within an hour. Noah was able to diagnose the problem and got our old faucet out without a problem. He found another issue during the diagnosis and recommended, without pressuring me into a decision, of getting additional work done for a potential future problem. He was able to get the work done efficiently, professionally, and within the agreed upon price. For any of my plumbing issues in the future, I will be using Rooster-Pal Plumbing. -
Review 85 (2022-09-09 - Rating: 5)
Frank repaired a leaking washing machine and main water disconnect valves. He did a quality job and explained us all further steps to take to mitigate the water damage. We had no water in the house because of the leak and Frank was able to come by in 2 hours after I called him 7am in the morning. I tried calling several other places but no one could do the repair on the same day even knowing that I have no water in the house. Frank on the other side was able to move things around on a very short notice and do all the repairs quickly so I had the water back by noon the same day. -
Review 86 (2021-04-12 - Rating: 5)
I had a 25 year old leaking water heater that needed replacement. Im very picky on high quality products and craftsmanship. Frank was very responsive, extremely knowledgeable, set my expectations well and followed through exactly as stated. Very happy to have a High Quality, U.S. made, water heater. At the end he gave me an overview of my new system and a demo of how to turn off and restart the pilot light. This level of customer service is very rare to find these days. I Highly recommend Rooter Pal for any plumbing needs. -
Review 87 (2021-09-01 - Rating: 5)
Highly recommend Rooter-Pal Plumbing! Frank is amazing to work with - professional, knowledgeable, plus a great personality! He came out to inspect the situation, explained our options, and had our shower repaired all within an hour. We will definitely be using Rooter-Pal for any future plumbing needs! -
Review 88 (2021-01-07 - Rating: 5)
Really appreciated the flat rate, his very professional and kind demeanor. The quality work was outstanding - using best in class tools for a longer term solution. Will definitely use these guys again. Other well known and advertised companies I’ve used had emergency fees and were quite slimy with unexpected costs added on. -
Review 89 (2023-02-25 - Rating: 5)
Noah at RooterPal saved the day! Very professional and very efficient.We had an interior pipe burst from the cold weather. RooterPal was able to send Noah out to Edmonds very quickly on a very busy day. Noah was friendly, courteous, and professional. If you need help call RooterPal and be sure to ask for Noah. One of the best plumbers I have worked with. -
Review 90 (2021-03-24 - Rating: 5)
Sean is professional. He patiently explained what the problem was and did a great job. Thank you Sean! -
Review 91 (2020-07-24 - Rating: 5)
If you could describe your ideal person for plumbing/heater etc. work, it would be something like this: Has way better prices, is local, takes great care, and doesnt cut corners (my replacement water heater was hundreds of dollars less than anywhere else, but he still includes solid brass fixtures). Oh--and has an engineering background! He has literally built some of his own heavy equipment! Frank is a treasure. Of course Ive already scheduled him for more work. I feel very fortunate he lives in the area. -
Review 92 (2022-04-13 - Rating: 5)
Frank and his assistant were great. Gave me a 30 min warning of his arrival. Repaired the leaky pipe. Gave me a warning of a potential problem at the shower spout and how to fix it easily.Great guy and very knowledgeable. Definetly will call him in the future for any plumbing repairs! -
Review 93 (2020-01-03 - Rating: 5)
Frank, the owner of Rooter Pal Plumbing, did solid work. He was super responsive to scheduling the plumbing aspects of my home renovation. I was able to complete my renovation in time thanks specifically to Franks efforts. I would highly recommend Rooter Pal Plumbing to anyone who wants to have the piece of mind knowing that the work was done right.Anton -
Review 94 (2023-08-30 - Rating: 5)
Fixed my leaking pipe, came over very fast -
Review 95 (2020-09-24 - Rating: 5)
I didnt have hot water at my home due to a pump failing. I called Frank and he guided me through a virtual diagnostic. After we figured out the cause of the failure, he ordered the part and arrived the following day right on time to fix it. The process was great and I would highly recommend Frank! -
Review 96 (2022-08-02 - Rating: 5)
Excellent service affordable great resolution to the job well done. clean and professional. -
Review 97 (2020-04-23 - Rating: 5)
Prompt,professional and clean.They replaced my water heater very quickly and pricing was also great.If I need a y plumbing service RooterPal plumbing is the one I am callingThanks -
Review 98 (2020-06-10 - Rating: 5)
Frank answers any questions and points out anything that is a concern and lets you decide if you want to address it now or later. I do recommend him! -
Review 99 (2020-02-26 - Rating: 5)
We had a plumbing emergency with bad wastewater overflowing and flooding into the house. Bailing frantically, my wife and I didnt have have to shop for plumbers though I did call three before going with Rooter Pal. Frank answered the phone himself and even though his crews were out on other jobs as this was right in the middle of the huge rain/flood disaster, he offered to come right out and help. He was the only one out of the the three that offered me a price estimate over the phone, based on what we expected to be the problem. I wasnt in a position to shop around and appreciated his forthright approach.He went to work with his high power snake and cleared the line, warning me that it didn’t feel right when pushing through the clogged area.Having my hands full at the time, I decided not to have a camera run down to determine the cause of the obstruction, but soon changed my mind after realization as to the extent of the damages to our home and not wanting to repeat any of this!A few days later I had him back with his camera and unfortunately his suspicions were correct in that the pipe had partially collapsed and our worst fears were realized, sharing the video with me to illustrate the matter and tracking the line outside, he was able to quickly determine exactly where this had happened and give us a detailed explanation and estimate of costs for repair. We went with Rooter Pal for the work given that he already had diagnosed the problem and seemed to have a very solid understanding of his trade. Additionally, he was well versed in exactly which permits would be required for this project with the City and after our OK, proceeded to secure the necessary permits and bond and schedule the locate services required before any digging.He even went out of his way to come by and screw on an air tight cap over the open toilet pipe after the mitigation company had ripped out the floors and toilet leaving only a rag stuffed in there. He was concerned that it wouldnt be safe until the pipe had been properly repaired. After the permits were obtained and the ground painted up, he and his crew were prompt in getting the job done and having the city inspector out to approve the repairs as required. The work was done well and tidy! Frank is a very smart and hard working guy. He knows his craft, tools and materials very well! His men are hard working and quick and they go the extra mile to do good work and clean up. Frank came through for us when we needed help and he was the only plumber to actually give us a quote ahead of time when we were hard pressed for emergency help and vulnerable.. I later found out that if I had gone with some of the others I called, the same service would have cost more. Frank and Rooter Pal do do HIGH quality work and go the extra mile to help! (Note: I am not in the habit of writing online reviews and am making an exception for some really exceptional services provided) Thank you again Frank! -
Review 100 (2020-07-24 - Rating: 5)
As a contractor, Rooter-Pal Plumbing is my go-to source for top quality reliable plumbing. -
Review 101 (2020-09-19 - Rating: 5)
Quick response, friendly, and able to fix our issue in one visit. The work we had done is guaranteed for 3 months. -
Review 102 (2020-12-15 - Rating: 5)
All fixed, sewer scope also. Frank is amazing!!! -
Review 103 (2020-12-03 - Rating: 5)
Fantastic work. Highly recommended. Would use again. -
Review 104 (2020-11-04 - Rating: 5)
Rooter service for clogged downspouts. Did a great job. -
Review 105 (2023-03-28 - Rating: 5)
Answered the phone immediately. -
Review 106 (2020-04-23 - Rating: 5)
Was perfect