Roto-Rooter Plumbing & Water Cleanup
Located in Jersey city, New Jersey
Address: 3000 John F. Kennedy Blvd Ste 310A, Jersey City, NJ 07306, United States
Phone: +1 201-942-2017
Rating: 4.8
Services
- On-site services
- Language assistance
- Repair services
- LGBTQ+ friendly
- Appointment required
- Credit cards
- Credit cards
Categories
- Plumber
- Contractor
- Drainage service
- Excavating contractor
- Repair service
- Water damage restoration service
- Water filter supplier
- Water softening equipment supplier
- Water testing service
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2025-01-05 - Rating: 5)
I am so grateful for the phenomenal job Rodney and Brandon performed installing my water heater. I lost hot water yesterday and they came within a few hours of my call. Unfortunately my water heater needed to be replaced, but the price was fair and they were back by this morning to install it. -
Review 2 (2024-12-29 - Rating: 5)
Very prompt response. This was an emergency so I really appreciated this. A technical was at my house within the time frame that the representative provided. The technician was very kind, knowledgeable, caring and professional. Satisfactory job well done. Will definitely use this service again if needed. Thank you 👍 -
Review 3 (2025-01-01 - Rating: 5)
I had a great experience with Roto Rooter. The technician was professional, explained the issue clearly, and completed the repair quickly. The pricing was fair and transparent, and they left the area clean. I highly recommend their services. Thank you! -
Review 4 (2025-01-06 - Rating: 5)
Sai, Mike and Joelle were super helpful with the plumbing issue that we faced in our home. They quickly identified the water leakage source and worked late hours to fix our plumbing issue on same day. I am extremely happy with their service and support and would highly recommend them if you want to engage Roto Rooter team for any plumbing issues as they are the best in town for the same -
Review 5 (2024-12-30 - Rating: 5)
Alex called ahead with an arrive time and came in that time frame. He sized up the issue, gave an estimate, and when approved, went to work quickly dealing with my drain issue. He explained what he did, showed me the results, and added information regarding other related company services. I would have him back to work on our plumbing in a heartbeat. -
Review 6 (2024-10-12 - Rating: 5)
I recently had a very bad plumbing issue at my house luckily James Smith from Roto-Rooter arrived, and I cant recommend him enough! From the moment he arrived, he was professional, knowledgeable, and extremely efficient. James quickly diagnosed the issue with my plumbing and explained everything in a way that was easy to understand. His work was thorough, and he made sure everything was working perfectly before he left. Its clear he takes great pride in his work, and his customer service was top-notch. If youre looking for someone reliable and skilled, James is your guy! Thank you James your work, knowledge, and kindness was very much appreciated! -
Review 7 (2024-10-29 - Rating: 5)
I recently had the pleasure of working with Alfredo for a plumbing issue in my condo, and I couldnt be more satisfied. From start to finish, the service was prompt, professional, and thorough. They quickly diagnosed the problem, explained my options in clear terms, and got to work without any delays.What stood out the most was their attention to detail and cleanliness—they made sure everything was put back in place and left no mess behind. On top of that, the pricing was fair, with no surprise charges or unnecessary upselling.I highly recommend Alfredo to anyone in need of reliable plumbing services. Ill definitely be calling them again for any future needs. -
Review 8 (2024-10-19 - Rating: 5)
I needed a plumber for a running toilet. I chose roto-rooter because of their longstanding time in the field. I am very glad I did! The gentleman that arrived exactly on time, was pleasant and professional. After some conversation, he helped me chose the services that matched my needs. I am 100% satisfied with all the workers that serviced my home. The initial plumber, James was impressive, as were the others that came. -
Review 9 (2024-10-29 - Rating: 5)
Alfredo was impeccable! He was very kind and made every effort to help me understand what was going on. He took his time and was very thorough with everything he was doing. Extremely grateful he was the one who showed up at my door when it came to my emergency with my kitchen drain! -
Review 10 (2025-01-05 - Rating: 5)
In my experience the worker was very informational and went above and beyond, and his customer service was excellent and got the job done in record timing, I would most definitely recommend these services to my neighbors. thank you again 😊 -
Review 11 (2024-10-15 - Rating: 5)
Tech Brandon came over for a broken pipe in my laundry room, that’s what happens when you have 9 year olds hanging on pipes. He came in and was very clean and meticulous with his work. He was very efficient and educated in what I needed. This was an emergency so Brandon was there within 45 min of the incident which occurred at 10 pm. Thank you Brandon I appreciate the quick speedy response and clean work you did I will highly recommend this guy with his work. -
Review 12 (2024-12-27 - Rating: 5)
Sai and his team were extremely professional, informative, clean, and friendly. If I need rotorooter again I will definitely ask for Sai and his team! -
Review 13 (2024-10-11 - Rating: 5)
I can’t say enough good things about this business. From the moment I contacted them, Our new found plumbing handy man James was extremely responsive and accommodating. The quality of his work is exceptional, and I couldn’t be happier with the final result. Will be referring and using services from James at Roto again!! -
Review 14 (2024-09-27 - Rating: 5)
I booked the appointment online, received an email confirmation and also had a call from a dispatcher the morning of the appointment that the plumber will be coming. The plumber arrived on time and worked well to get our drain unblocked giving us a good understanding of the issue that caused the blockage. 6 months warranty included. Would really recommend Rota-Rooter! -
Review 15 (2024-12-05 - Rating: 5)
Fast to respond to my call. Sai was extremely professional, friendly and left the work area spotless. He explained the job clearly & I was very pleased and satisfied with the repairs. -
Review 16 (2024-08-15 - Rating: 5)
Alex was outstanding! He really knows his business, he’s a total professional and he made sure that we were happy with the outcome of his service call. We would highly recommend him because he exceeded all expectations. -
Review 17 (2024-10-20 - Rating: 5)
Robert was able to make it the same day, and get the work done very quickly! Service was amazing, efficient, and overall will be calling again for all my plumbing needs. -
Review 18 (2024-09-27 - Rating: 5)
We experienced tree roots in our sewage line causing a back up into our basement. One of the worst smells ive ever experienced. I called them up they came out same day. Very professional walked me through the process, and had the plumber and clean up crew finish the job in a matter of hours. I felt such a relief to be able to solve this problem and I am grateful for everyone that came out and worked so diligently. I would definitely recommend to anyone in a bind looking for good service and fast response time. -
Review 19 (2024-10-29 - Rating: 5)
Alfredo promptly came to the rescue when our kitchen sink started flooding! He was very nice and explained everything that was happening. He worked very hard to try to solve the problem. 10/10 recommend Alfredo! -
Review 20 (2025-01-07 - Rating: 5)
Jerry Diaz solve the problem like nothing. He has a good communication skill and understands the customer’s needs and expectations! -
Review 21 (2024-12-30 - Rating: 5)
Very helpful and knowledgeable service. We were given multiple options to try to figure out the best course of action. -
Review 22 (2024-10-13 - Rating: 5)
Robert was very professional and courteous. Fixed my problem quickly and explained in detail what needed to be done and what he was doing. Would recommend him to everyone I know!! -
Review 23 (2024-07-22 - Rating: 5)
These guys are the best! Joseph was polite, knowledgeable, and quick in helping me with a utility room drain clog. No one else I called could figure it out but Joseph had it taken care of in 20 mins! Highly recommend for any plumbing related headaches you have -
Review 24 (2024-10-21 - Rating: 5)
Robert was so helpful. He replaced our water tank and shower diverter. Super friendly, knowledgeable and professional. Very happy! -
Review 25 (2024-09-07 - Rating: 5)
I messaged Roto-Rooter at 1pm on Labor Day. Our washer line was leaking. Kids started school on Tuesday. I had to do laundry! Jamil came out and had the clog cleared by 4:30pm. Fast and dependable service. Highly recommend. -
Review 26 (2024-08-29 - Rating: 5)
I tried fixing the clogged sink myself. No luck. I called an actual plumber…who snaked 50ft into the pipe. No luck. A Roto-Rooter tech shows up, re-snakes the pipe and boom. FIXED! Not only did Alex save me money, but he was courteous, professional, and explained everything he was doing and why. I’m requesting Alex next time. For sure. -
Review 27 (2024-10-05 - Rating: 5)
I had a backup in my house and they were very helpful and they came the same day within 2 hours. They were professional and identified the issue quickly. Thank you! -
Review 28 (2024-08-09 - Rating: 5)
Much praise to Jospeh. We had a clogged sewer drain in an older house that had been very tricky to solve. Joseph came over and spent 5 hours working to unclog the pipe, snaking it from different entry points with different tools, including removing a toilet to access the pipe from a different angle. Most guys would have given up but Joseph kept at it, continuing to make progress until he finally got to the source of the clog and was able to clear it. Finally, we have a clear pipe, with no more backflow water into the basement! I cant say enough about Joseph. This was NOT an easy job. The house is old and the source of the clog in the line was not clear. Others would have given up. He stuck with it through the evening and dinner hours and finished up around 9:30pm. Its hard to find someone that takes pride in their work and is driven to find a solution, and yet Jospeh went beyond that level of service. I dont often write reviews but his effort very much deserves the attention. I HIGHLY recommend Joseph from Roto Rooter if you have an issue. Thank you! -
Review 29 (2024-07-20 - Rating: 5)
I was pleased with RotoRooter’s service after my waste pipe backed up and covered my basement with sewerage.Nichole arrived promptly and assessed the problem. The plumber Sai was brought in to unclog the pipe. She brought in Jason’s team to clean and disinfect the basement floor. Everything was explained and organized. -
Review 30 (2021-06-03 - Rating: 5)
This company was great. they showed up hours before they had said they would come. Eric unclogged the drain and didnt leave until everything was back to normal.Scott a water consultant came to help with the clean up and work with my homeowners insurance. the company did a great job at cleaning up sewage , Robert and his team helped me in getting rid of the property that was damage and left equipment to dry my basement. Last Ben came topics the equipment, made sure the air quality was good and took the garbage away. -
Review 31 (2024-12-29 - Rating: 5)
We had a very serious issue with the main line that was backed up to the sewer, and Nicholas was an excellent technician. He was knowledgeable and very professional and courteous and cared about our situation greatly. Thank you Nicholas for outstanding service you went above and beyond the call of duty and we are eternally grateful may God bless you and your family! Thank you, Roto Rooter and please be sure to Reward Nicholas for his outstanding work! -
Review 32 (2024-12-27 - Rating: 5)
They showed on time, finished quickly and left everything spotless. Perfect experience -
Review 33 (2024-06-03 - Rating: 5)
Roto-Rooter and my plumber Christian were amazing with helping me get through the joy of homeownership sink back up! The appointment was easy to schedule, and they arrived exactly in the scheduling window I chose, so I didnt have to take time off of work! Christian was very knowledgeable and friendly, and had my sink draining again in no time! He also cleaned the area he worked, saving me time! It was also nice to know that I was able to finance, as every homeowner knows the little problems can appear anytime. I also learned that there are no surcharge for off hours, so I am now confident I will get assistance, regardless of the time of day or day of the week! Thank you! -
Review 34 (2024-08-02 - Rating: 5)
Plumber, Alex is very knowledgeable and Friendly. We are happy with his job and thank him for coming to our office at late of night. -
Review 35 (2024-07-31 - Rating: 5)
Jerry was extremely professional and demonstrated his knowledge by explaining what our issue was and how to fix it. We are very satisfied with the service we were provided. Thank you!! -
Review 36 (2024-02-25 - Rating: 5)
Victor came same day to help fix a problem clog. He was professional, finished the job quickly, and answered any and all questions we had. Fantastic service all around! And before, the dispatcher gave us updates to let us know when someone would be available and when he was on his way which was very appreciated as well! -
Review 37 (2025-01-03 - Rating: 5)
Juan was very friendly, efficient and wanted to show and explain everything. Thank you!! -
Review 38 (2024-02-08 - Rating: 5)
I had a great experience with this company. The water supply line and valve to the toilet were leaking. I called the company who said they would be there in about an hour. They were here in 45 minutes. The plumber fixed both problems in about 30 minutes. He was excellent, courteous and kind. He left no mess whatsoever and I would highly recommend this company to anyone needing a plumber. -
Review 39 (2024-05-28 - Rating: 5)
The team of contractors that came in to addressed the water line in my unit worked hard, professionally and clean up the area when done.Although the pricing was a bit high, the hours they put in especially with the installation of New piping it all worked out in the end.Thank you to the entire Roto-Rooter experts who stepped in to resove the water flow issue followed by contractors who did the n pipping installation. Job well done. -
Review 40 (2024-02-19 - Rating: 5)
The workers were very nice personable and professional. We felt comfortable with them. our backed up sewer pipe was cleared and the camera review was well done. We went over options with staff that was helpful as they answered our questions. I am glad we used them and would recommend this service. -
Review 41 (2024-02-04 - Rating: 5)
Our sink started leaking very early Sunday morning and the drip was quickly accelerating when we called for service. Robert arrived promptly after we called. He was very friendly and easy to work with, explaining everything he was doing as he worked. We actually had to turn off water to our building (its old) and Robert had to extend our pipe and then run out to get us a brand new fixture part. Given that this was all unfolding early Sunday morning, we really feel like he went above and beyond.When the work was complete, Robert gave us his number and told us to call him directly if anything else came up.We greatly appreciate Roberts work and definitely recommend this service! -
Review 42 (2024-10-21 - Rating: 5)
Roto Rooter is by far the best plumbing you could ask for. Robert is knowledgeable, kind, and professional. He was able to replace my hot water tank the same day and helped to explain the process and prevention going forward. I appreciate that Roto Rooter has a 30 day guarantee as well and their prices are reasonable. I highly recommend them and they’re the first I call with any plumbing issues. Thank you Robert for helping us! -
Review 43 (2024-03-12 - Rating: 5)
I appreciate any business that quickly replies to service requests and who can come out same day let alone within two hours. Roto-rooter did just that! We had a clogged toilet and they came and fixed the issue right away. Terrific gentlemen and great service. -
Review 44 (2024-02-24 - Rating: 5)
Rodney came to install a new toilet. If I could give him 10 stars I would. He came on short notice and was personable. When he opened the box for the toilet I purchased it was cracked. He stayed positive, we got another one and in little time it was installed. He was very thorough and neat. Made sure there were no leaks before he left and even offered to sweep up the floor. Roto-rooter will be the call I make if I have any other plumbing needs. I will request they send Rodney. -
Review 45 (2024-01-05 - Rating: 5)
Were very pleased with the service we received. The agent that came to our house was very kind, professional,and courteous. He wore shoe covers to protect our new carpet,and explained the entire process. We are very pleased with the end result ! Also the staff called to let us know the time of arrival, with friendly phone personnel ! Thank you for your hard work ! -
Review 46 (2024-03-11 - Rating: 5)
The 1st man showed up as scheduled to observe the issue and used a moisture detector on the wall look for any hidden issues. Dimitri and his partner came minutes later with truck/tools needed for the project. He explained that I had a drum trap design for my washing machine and how it worked. He fixed the issue in less than a half hour. Excellent experience.Gary M. -
Review 47 (2024-02-13 - Rating: 5)
Jamil was amazing, he came in the snow and handle the issue we had with our bathroom plumbing problems. He was very knowledgeable and professional and let’s not forget very polite. He finish in a timely manner and he made sure everything was working when the job was done. Thank you Jamil -
Review 48 (2024-08-05 - Rating: 5)
I had a great tech named Jerry great head on his shoulders and got my drain cleared out in under 30 mins do I have to say anything else? -
Review 49 (2025-01-04 - Rating: 5)
Kyle did a great job. Thanks so much! -
Review 50 (2024-02-25 - Rating: 5)
Sai was a very friendly, positive, polite, professional, and funny technician. He thoroughly explained to us what the problem was, how he planned to fix it, and the potential possibilities we could face. He gave us great recommendations on how to proceed, what to expect, and whom we would need to communicate with depending on which scenario we ended up with including any potential follow-ups. He made sure that we were able to communicate with the correct departments to resolve our issues as efficiently as possible. It was a pleasure to come across someone so sincerely helpful. -
Review 51 (2024-01-16 - Rating: 5)
I had a wonderful experience with roto rooter. They came the same day I called with my issue and in a timely manner. Our tech Wojciech was so thorough and helpful. He explained everything to us and made sure the issue was resolved before leaving. He was the best! Highly recommend!!! -
Review 52 (2024-01-29 - Rating: 5)
I wish there were more than 5 stars to give! My wife and I ran across a clogged drain problem and couldn’t figure out why. I called up Roto-Rooter and they sent Ramon. He was very knowledgeable, tedious, and efficient. He figured out what was wrong and cleared out the drain. As well he was very professional and respectful. If we ever have another problem again I will not hesitate to call them up again. Also, they had a supervisor stop by to check in to make sure everything was going great, he was also very knowledgeable and professional. -
Review 53 (2024-10-15 - Rating: 5)
Very professional, Brandon did a fantastic job on short notice, 10/10 recommend for any job! -
Review 54 (2023-11-21 - Rating: 5)
The technician Robert was extremely professional and cleared a very tough clog down my bathroom sink drain and shower drain. I feel the service cost was a bit pricey compared to other places I called for quotes. But given that the service was provided timely and done very professionally I dont regret. Thank you again Robert for helping us out. -
Review 55 (2024-01-03 - Rating: 5)
Amazing !! Adrian was thorough and so easy to talk to. He told us what he was doing throughout the entire process and left our kitchen cleaned up, disinfected and ready to go. Highly recommend. If you need a plumber they will help you right away🫶🏻✌🏻 -
Review 56 (2024-09-06 - Rating: 5)
Alex was very knowledgeable, friendly, and quickly diagnosed & resolved our blocked drain line problem. Thanks Alex! -
Review 57 (2019-05-01 - Rating: 5)
Peter Skubera - I made sure to get his full name - was awesome. He waited for me to get home from work 10 minutes late, diagnosed my issue in about 5 minutes, ran to Lowes and got me a new faucet, came back and installed it and took away the old one. How long to do all this? Less than an hour. Friendly as can be too. -
Review 58 (2023-12-27 - Rating: 5)
I had a pleasure of working with Robert today who did a brilliant job cleaning a clog in the kitchen sink. I was skeptical after two plumbers told us well need to do major pipe repair work costing thousands due to grease build up. I continued looking on Google and saw Roto-Rooter had great reviews. Boy am I glad I did! In under an hour the sink is draining smoothly with no leaks. Thank you so much!!! If you have any drainage issues look no further. -
Review 59 (2023-12-08 - Rating: 5)
Vince and his team came and fixed our leaky bathtub faucet. He was very patient, knowledgeable, and capable. Roto actually sent a different tech the first time and he couldn’t figure out how to even take the casing apart, but Vince was able to accurately diagnose the issue, advised me on what the right parts to order on Amazon, and then came back on a return visit to install. After the fact, he was also gracious in spending some time in educating me on a few other facets of plumbing related topics, including how better to maintain the water heater and pipes.It hasn’t been that long yet since the repair, but so far the issue appears resolved. Overall, I am very grateful that Vince came and thought he did a fantastic job. Thank you. -
Review 60 (2024-10-16 - Rating: 5)
Brandon is one heck if a worker please give him a raise one of the hardest working plumbers ive ever met 10/10 -
Review 61 (2024-03-25 - Rating: 5)
We called roto rooter for an emergency clog pipe. They sent out a technician Quan. I have to say he was Very professional and very knowledgeable made us feel at ease explained everything he was going to do and he was right on point the way he solved our problem. If we experience another problem unrelated we will definitely ask for him again. -
Review 62 (2024-01-24 - Rating: 5)
Rodney and Jacob were amazing and very professional. They got the job done and went above and beyond to make sure we our plumbing issue was taken of. We will definitely contact them again for our plumbing needs and will recommend them to both our friends and neighbors. -
Review 63 (2025-01-02 - Rating: 5)
Love the guy! Works fast and honest about situations -
Review 64 (2024-02-06 - Rating: 5)
My sewer was giving some issues for a few weeks. I contacted Roto-Rooter plumbing, Mr. Simon and Mr Jerry both responded simultaneously, very professional in what and how they care of things, give advised inspect and have the job done in 30 minutes.. Great people, Ill definitely recommended both of them, respect to both of you in what you do.. many thanks 👌👍 -
Review 65 (2024-02-22 - Rating: 5)
Making an appointment was easy and the technician was incredibly helpful. Someone was at my house within an hour of me making an appointment. He walked me through how he was to fix the problem and offered advice for future, in case the water line were to clog again. -
Review 66 (2024-03-29 - Rating: 5)
We had a breakage with the piping in our crawlspace and an issue with our spigot. Roto Rooter was out immediately and Juan and Brandon were so helpful in explaining the problem and repairing it. They bravely entered the claustrophobic hellscape otherwise known as my crawlspace and speedily amended the issue. They even implemented a system that would prevent the problem from occurring in the future. They were thorough, knowledgeable and really kind. While I hope to not have future plumbing issues, I will ask for their assistance again if another event occurs! Thank you again Juan and Brandon! -
Review 67 (2024-03-18 - Rating: 5)
Had a slow moving drain which turned into a clog in the line where the kitchen sink and washing machine discharge. Tried snaking and drain cleaners and couldnt get it to budge for an entire weekend. Finally broke down and went on line this morning at 6am and found Roto-Rooter. Booked an appointment online for between 8 and 10 am. Someone called me to confirm, then Bob showed up before 8, was incredibly nice, and had the clog cleared by 8:15. I should have called them earlier! Well worth the money. Will definitely use them again if needed. -
Review 68 (2024-03-07 - Rating: 5)
This was my first time using Roto-Rooter and will not be my last. The technician, Juan, was very knowledgeable and polite. He explained the issue and resolved it. If I could give him 100 stars, I would! I will be requesting him in the future. Thank you, Juan! -
Review 69 (2024-01-31 - Rating: 5)
We called for service in the morning and they arrived in about an hour. Our technician Williams wore booties upon entering, completed the work quickly and left the area cleaner than when he arrived.We were offered additional services to prevent further issues but we’re not pressured to make an immediate decision. -
Review 70 (2024-01-27 - Rating: 5)
Jaelin is very courteous and explains everything. I appreciate his excellent customer service and can-do attitude. If you want a solution to your problem call him. I recommend his services because he goes above and beyond to help! -
Review 71 (2025-01-04 - Rating: 5)
The job was done very well! Professionally 👍 -
Review 72 (2024-01-30 - Rating: 5)
Jamil was wonderful! He was very knowledgeable, thorough, patient, and did an amazing job at restoring my clogged drain in the shower. He also provided information about ways to keep my drains clean and other important pipe maintenance tips including water filtration. Thank you -
Review 73 (2024-02-05 - Rating: 5)
Johns prompt arrival and proactive communication impressed me. He provided all the necessary information before starting the work, and his efficiency in replacing the faulty shower faucet was remarkable. I appreciate his swift and effective service. -
Review 74 (2024-01-02 - Rating: 5)
Rodney arrived on time, diagnosed the issue efficiently, and provided a clear explanation of the necessary repairs. The work was completed with precision, and the pricing was fair. I highly recommend him! -
Review 75 (2024-06-02 - Rating: 5)
These guys were great!!! Very attentive and went beyond the point of service.The problem was tasked excellently and most of all didn’t make me feel like I was eating their time ! Very polite and well mannered. -
Review 76 (2023-11-17 - Rating: 4)
The gentleman that came and installed our water softner, after replacing our faucet, did a good job. (I am giving 4 stars because he arrived 4 hours later then was stated, my husband was not home at the time.) I do not know how long these things take to install, but he was here till about 9:15 at night. He did the work and was kind and courteous while he was here. It just took longer then what we thought it would. -
Review 77 (2024-02-19 - Rating: 5)
We had a great experience with Roto-Rooter, who helped us with a leaking pipe in our home. The plumber was personal, knowledgeable, and professional. They came very quick and the process was seamless. -
Review 78 (2023-11-21 - Rating: 5)
Our service technician was wonderful, professional and did an excellent job. We were given an estimate in advance of work and the work was promptly done and the results were perfect. Couldnt have asked for better service. Very informative on what was going on. -
Review 79 (2024-02-18 - Rating: 5)
I had a bad sewer leak coming to my basement. I had 11 “master” plumbers come to my house and could not find the issue. Called Roto Rooter and Joel came to my house. Very professionally, he listened to my issues and despair. With his obvious experience was able to find my issue. Found where the leak was coming from. Gave me a fair price and at 11pm he got to work. Left me very satisfied with his service. I would definitely have Joel in my house any time. He definitely knows how to work with his hands. Thank you Joel! -
Review 80 (2023-11-19 - Rating: 5)
Rodney was super quick, thorough, and efficient in working on a leak coming through our ceiling from an apartment above. He explained everything that was happening and what needed to be done in detail. I would highly recommend his services. -
Review 81 (2024-02-09 - Rating: 5)
Roto-Rooter was awesome, super fast service. Lucanes was extremely efficient and friendly. They charged $632 to unclog a shower drain, which is a lot of money but being able to shower in peace is priceless! Would definitely use the company again for any plumbing needs. We have also worked with Kirtis for a kitchen drain and he was awesome. That cost around $820. -
Review 82 (2023-11-06 - Rating: 5)
I cant express how grateful I am for Roto Rooters quick response to my emergency plumbing situation. The guys were true professionals and worked diligently to prevent water damage in my home. Their pricing was very fair, and the transparency was appreciated. Im a customer for life! -
Review 83 (2023-12-27 - Rating: 5)
We received a great service by Wojciech. We had a serious issue with a clogged pipe and leak in the basement.Wojciech came with their professional equipment and expertise and he cleaned our drain very quickly. He was very knowledgeable and gave me good advice how to take care of the pipes to avoid problems going forward. Very professional service, highly recommend! -
Review 84 (2024-02-24 - Rating: 5)
The technician was punctual, very personable and kind. He explained everything clearly, and he cleaned up nicely after completing the work. Everything works great now and I am very pleased. Excellent service! Thank you! -
Review 85 (2024-10-16 - Rating: 5)
He really knows how to lay the pipes, my wife loves him so much !! Thanks roto rooter this plumber saved my 20 year marriage -
Review 86 (2022-12-17 - Rating: 5)
Absolutely phenomenal team - very knowledgeable and friendly. They were here within two hours of our call in. Each group for their team came in and explained up front and in detail the estimated costs and options , what their portion of the job entailed and everything was very seamless and quickly accomplished. For a rough situation that was unexpected, they made the ordeal as pleasant as it could possibly be and we are very happy w the service. Would highly recommend . -
Review 87 (2024-02-13 - Rating: 5)
Professional high quality service...I called Roto- Rooter and reported my plumbing issues, they sent a technician out immediately to assess the problem and the plumber arrived 5 min later. The plumber teck. ( his name is Justin) was polite, knowledgeable and respectful. I was very pleased with the work he did and the courtesy he showed me as his customer.I would give Justin and the Roto - Rooter Company a 10 star rating if I could. -
Review 88 (2023-12-22 - Rating: 5)
Good experience. Managing and scheduling my call was handled professionally. Tech arrived quickly and gave clear assessment and options. I have friends in real estate biz, and asked for recommendation on a plumber, they said for a situ like this best to call Roto-Rooter. They live up to the old song in the commercials when I was a kid.... Call RR-- thats the name and away goes trouble down the drain. -
Review 89 (2024-02-01 - Rating: 5)
Highly recommend! Our service person Williams arrived on time and was respectful of our time, property, and budget. Completed the work in a reasonable time and was very thorough. -
Review 90 (2024-08-14 - Rating: 5)
Alex was excellent. Knew exactly what to do and unclogged my washer drain quickly. -
Review 91 (2024-01-22 - Rating: 5)
Mr. Williams did an excellent job of clearing the plugged line and showing me what the problem was. It was not an easy one and he did it very efficiently. He also checked for another pipe leak under the same sink and had very thoughtful advice for me. He explained things clearly. I would definitely ask for him if other problems arise. -
Review 92 (2025-01-03 - Rating: 5)
The tub would back up when the washer would drain. The tech, Adrian was very professional and was able to troubleshoot where the problem was and clear theclog. Would use again -
Review 93 (2024-02-05 - Rating: 5)
I have used Roto Rooter my entire life (Im 90 years old). They sent John out to clear my sewer pipe. John fixed my issue with a positive attitude despite having to snake from several locations and lug his big machine around my house. John is an intelligent, well spoken, and insightful person that I would be happy to have in my home for any reason. Kudos to Roto Rooter for their hiring! Thank You John! -
Review 94 (2024-10-20 - Rating: 5)
Very good experience, Robert was welcoming and efficiently fixed our issue. -
Review 95 (2024-01-24 - Rating: 5)
Get your pluming needs answered by the dynamic duo Rodney and Jacob. We had a plumbing nightmare on our hands and they answered the call. Very satisfied by their level of expertise and professionalism. Ask for them by name if you want a team that gets the job done. Highly recommended. -
Review 96 (2024-06-25 - Rating: 5)
Very professional, explained everything in its entirety. Could not have asked for better service. They even brought the camera and inserted it into the pipes to show the damages! Thank you Christian! -
Review 97 (2023-11-29 - Rating: 5)
I am very satisfied with the repair work. The problem was thoroughly explained and options were given for fixing the problem. The workers were punctual and courteous. I highly recommend Roto-Rooter andwill definitely use their services in the future. -
Review 98 (2024-01-01 - Rating: 5)
Rodney did a fantastic job diagnosing and remeding my issue. He caused minimal disturbance to my routine and kept his work area clean. It was an absolute pleasure working with such a professional young man. -
Review 99 (2024-01-28 - Rating: 5)
The Roto-Rooter employee Jaelin was very polite, knowledgeable and efficient. He was informative about the job he was doing and advised us on upkeep of the drain he cleared. Would definitely recommend the company and their employee. -
Review 100 (2024-02-20 - Rating: 5)
He was very thorough and communicative. Worked into the late night to get the job done and returned early morning to ensure everything was working well. Excellent service. -
Review 101 (2024-10-07 - Rating: 5)
Alex was prompt, did a great job, and was super easy to work with. -
Review 102 (2023-04-25 - Rating: 5)
Antonio our plumber was a fantastic technician. He listened to our concerns and checked out all the pipes to see what our issue was. He was very friendly, knowledgeable and went above and beyond. While I am not looking for any more plumbing issues, I would have no problem calling rotor rooter to handle it, especially given the time and care that Antonio took with our problem. -
Review 103 (2023-12-20 - Rating: 5)
Made an appointment online in about 30 seconds. Rodney arrived on time, diagnosed the issue, explained it clearly to me, and he handled it. After he had the problem solved, he advised me on how to prevent it in the future. Very thankful they sent out Rodney. I definitely know who to ask for next time! -
Review 104 (2023-12-05 - Rating: 5)
I had to call Roto-Rooter to fix my sump pump issue today. Erik was super friendly, thorough professional, and very knowledgeable. He found out there was a wire stuck to the float in the sum pump which caused the sump pump to stop working. Not only did he find the issue right away but fixed it in 10 minutes. He also gave me some good tips. I would recommend you call Roto-Rooter if you need plumber service. -
Review 105 (2023-12-03 - Rating: 5)
Rodney helped me out a lot! He took care of my plumbing issue fast. He also gave me good feedback and recommendations so this problem does not happen again. I just need to save up some money to do the job, but I’m happy he gave me some advice to help fix the problem and looked out for me. -
Review 106 (2024-12-29 - Rating: 5)
Alex was excellent and completed the drain cleaning very efficiently -
Review 107 (2024-01-21 - Rating: 5)
Sai was very friendly, professional, helpful, funny, and overall a nice human being to experience.He worked quickly and resolved my issue fast.Highly recommended. -
Review 108 (2024-02-11 - Rating: 5)
I recently used Roto Rooter service and was extremely pleased with the job that Robert G performed. He was prompt, professional and did an overall amazing job! 5 stars for Robert! -
Review 109 (2024-03-15 - Rating: 5)
Vincent was thorough and made an exceptional effort to explain what he was doing and what the issue might be. He stayed until he was 100% sure that the problem was resolved and gave me peace of mind as a building manager. -
Review 110 (2024-02-11 - Rating: 5)
I had a sewer main back up on Super Bowl Sunday.Juan arrived promptly within the time specified, and he was a total professional and fixed the problem quickly and with as little mess as possible. Thanks Juan! Really appreciate you! -
Review 111 (2024-11-27 - Rating: 5)
Erik was professional, polite and had a positive attitude. -
Review 112 (2024-01-31 - Rating: 5)
The plumber Christian was very professional and kept me informed about the problem and solution. He accepted my coupon and told me about preventive measure to keep it from clogging up again. Price was high though but everything else is too now I guess -
Review 113 (2022-05-09 - Rating: 5)
Peter arrived just after he called to give his estimated time of arrival and from the moment he said hello, he was professional and courteous with just the right amount of excitement that you could have for a job like this. He fixed the issue quickly and efficiently and did a full walk through of the pipes and went as far to attempt a fix on the garbage disposal. It ended up being an electrical issue so once I told him that I was certified to fix those issues, he told me what parts I needed and the friendly reminder to flip the breaker. If we ever need their services again, I hope that we get Peter. Great service with great workers and 10/10 for professionalism. -
Review 114 (2024-06-30 - Rating: 5)
Same day service, professional staff and desired results achieved. My shower drain is working optimally -
Review 115 (2024-02-27 - Rating: 5)
Simon arrived early within the time frame stated. Great communication with the service technician and office. The work was effective and done at a responsible price. -
Review 116 (2024-01-31 - Rating: 5)
Jamil (6372) he provide excellent and speedy service. He was very professional. I would hire him again for my plumbing needs. Five star service all the way. -
Review 117 (2024-03-08 - Rating: 5)
Very quick response time! Scheduled an appointment for kitchen sink plumbing install and they were here an hour later. Also they were very professional and final result was great. -
Review 118 (2023-12-15 - Rating: 5)
We were in the middle of a big plumbing job but could not be without a toilet overnight. Sai arrived to reset the toilet for us. He was professional, personable and competent. He reassured us that the work yet to be completed by Roto Rooter would be a permanent fix to our problem. He was great. Thank you, Sai and Roto Rooter. -
Review 119 (2024-02-26 - Rating: 5)
Showed up on time and completed the job promptly and cleaned up after. Checked all my backyard drains to make sure they were clear and snaked the lines into our sump pump. Overall a very good experience -
Review 120 (2023-12-28 - Rating: 5)
Very professional and get the job done. We have used Roto-Rooter many times and they never disappoint. Today’s tech. Franklin, was exceptional. Very thorough and knowledgable. -
Review 121 (2024-01-27 - Rating: 5)
Mohammed came in assessed the toilet checked the basement main line, told me the situation and got it done in under 2 minutes!!! It was more money than I wanted to spend but it’s done. Great customer service and professionalism. -
Review 122 (2023-12-27 - Rating: 5)
We were able to book a same day appointment. William arrived right on time and quickly identified and fixed the problem. Thank you for the excellent service! -
Review 123 (2023-11-28 - Rating: 5)
Work was explained, done promptly. Service man was knowledgeable, worked fast and clean to fix my drain and the root problem with video inspection too. A bit pricey but worth it. -
Review 124 (2023-12-24 - Rating: 5)
Rodney came out on Christmas Eve and helped a major problem in the house! We only have one shower, and he cleared the drain within an hour. Great guy, very respectful, said hi to my kids and wife, put booties on in the house. Couldn’t of asked for a better guy to help us, very grateful and blessed for his help -
Review 125 (2024-10-07 - Rating: 5)
Brandon was great! Fixed everything and now works better than ever before!!! -
Review 126 (2023-11-19 - Rating: 5)
Rotor Rooter came and cleaned out all our main piping. Vinny the technician was very knowledgeable and professional. His work was very efficient and he left everything as it was - nice and clean. -
Review 127 (2025-01-06 - Rating: 5)
Very professional and respectful, was very informative would recommend to everyone -
Review 128 (2023-12-24 - Rating: 5)
Juan was a sweetheart, he came in professionally, explain what the situation was and then fix the problem. He was very courteous and I appreciate him coming out on Christmas Eve. He was a humble soul. Thank you Juan for your professionalism. J. Herron -
Review 129 (2023-11-05 - Rating: 5)
Rodney from Roto-Rooter came and he was very professional.He explained everything to us and was able to finish the job in quick time. Awesome Job. Highly recommend Rodney from Roto-Rooter for anyone looking for Plumbing work.👍 -
Review 130 (2023-12-13 - Rating: 5)
Dimtriy and Justin were terrific in helping me find a solution to the red clay that was coating the interior of my sump pump exit pipes. Personable and professional, they got the job done. I will use them again in the future. -
Review 131 (2023-11-29 - Rating: 5)
Scheduled service on a Sunday afternoon. They responded and were available within two hours. Took care of the main line blockage. A little expensive but it was an emergency and they were available. Tried my regular plumber and got no response on the weekend. This was worth the cost to have peace of mind. -
Review 132 (2023-03-13 - Rating: 5)
I was incredibly impressed with how fast they responded. I called hoping for something this week, Antonio arrived about an hour later! He was friendly and professional, did a great job fixing the problem, and then cleaned up after himself. I couldnt have asked for a better service experience -
Review 133 (2024-01-21 - Rating: 5)
Rodney was so responsive and kept me updated throughout the process. Very professional, and would definitely use him again. Highly recommend! -
Review 134 (2024-01-04 - Rating: 5)
The service was phenomenal! Will recommend over and over. Someone came out the same day I put in a ticket, was completely knowledgeable and friendly. The work was done quickly and efficiently. -
Review 135 (2023-06-10 - Rating: 5)
Roto Rooter-Middlesex was quick to respond to our clogged shower drain. We were lucky to get a same day service in the morning that we called. Antonio and his co-worker were very polite and professional and were able to fix the issue with our shower drain without a problem. they had no problem putting on shoe covers and wearing masks to make sure that we were comfortable. I sometimes get dirty looks from technicians from other companies when I ask them to wear shoe covers or masks, but Antonio and his co-worker were so nice that we didn’t feel any guilt for requesting them to wear protective gear. We are very grateful for their service and highly recommend them. -
Review 136 (2023-12-13 - Rating: 5)
Roto rooter guys were great. Time of arrival was sooner than we were told and they addressed the issue so quick. Super nice guys, I would highly recommend their service to anyone. Thanks guys. -
Review 137 (2023-12-11 - Rating: 5)
Juan showed up immediately and discussed options. Worked with us to replace sump pump as fast as possible to limit additional flooding.Very professional and thorough.Highly recommend him. -
Review 138 (2022-11-08 - Rating: 5)
Second time using Roto rooter and I am a satisfied customer! The plumbing technicians were very professional and got the job done right! They even arrived earlier as I hoped they would. Everything from the pricing to the quality of service was top notch! Highly recommended to any one looking for quality service from the professionals! Thanks again guys, no more leaky pipes! 😀 -
Review 139 (2022-04-11 - Rating: 5)
I had to have two sump pumps replaced in my crawl space and have a drain cleaned and Peter and Adrian made what could have been an awful experience and made it very positive. Professional and courteous they both made sure that the work was done correctly and efficiently and that everything was cleaned and spotless. I am very happy with my decision to use their company and with the excellent service provided by both gentleman. 10/10 would recommend. -
Review 140 (2022-02-06 - Rating: 5)
I had another great experience doing business with Roto-Rooters. Both the technicians that came out to install a new toilet were very helpful, professional and friendly. Even though we hit a technical snag installing a new type of toilet, they ensured that they would fix that and complete the installation successfully. After this main job was complete, they even helped me with a minor issue with another toilet as a courtesy and without charging additional money. Says so much about their work ethic and keeping the customer happy attitude. Great job, guys! Keep up the good work 👍 -
Review 141 (2023-11-07 - Rating: 5)
WILLIAMS V was on time, knowledgeable, very professional and courteous. I would highly recommend him and Roto-Rooter and would definitely use them again if Im ever in need of their services. -
Review 142 (2023-01-19 - Rating: 5)
Scheduled next day, weeknd service online for two urgent issues and received a call first thing the next morning asking if Id like the tech to come out 4 hours earlier than originally scheduled which was great. The tech, Antonio, was excellent. Very professional and pleasant to work with. He answered any questions I had, clearly explained the work he would be doing and associated costs, and maintained a good sense of humor throughout which helped make for a truly positive experience despite the plumbing issues.Antonio also made sure I was aware of the discounts available to me.After work was completed there was a minor billing issue which I called the local Middlesex office about. The branch manager Adam, who was also very pleasant to work with, got back to me within one business day and immediately rectified the issue.I will absolutely call this branch again and ask for Antonio by name if I have plumbing issues in the future. -
Review 143 (2023-12-22 - Rating: 4)
He did the job well and fixed my problem. I would give a 5 starts review. The reason I gave him 4 stars bc he asked me for my phone 📱, I handed over , then he opened this link and put 5 starts rating for himself on my behalf! I don’t like dishonesty. Sorry. -
Review 144 (2023-11-24 - Rating: 5)
Sai came to our house on Thanksgiving Evening. We had a backed up sink and Sai cured the problem right away! He was friendly, respectful, and efficient! He cleaned up the worksite so well I think it was cleaner than it was before! -
Review 145 (2022-09-14 - Rating: 5)
Came within an hour of my initial call. Found more issues than I realized. Had teams of people to make the additional repairs/replacement/cleanup. Each team coordinated with the others. There was a point person to deal with my homeowners insurance. They also offered financing options. They made an overwhelming situation bearable. Called on a Monday, repairs were completed by Wednesday & cleanup/drying was done by Friday. Each person was professional, knowledgeable, respectful, polite and just plain nice. -
Review 146 (2024-10-11 - Rating: 5)
James was an amazing technician. Called in the morning due to an unexpected kitchen faucet leak under the counter. James came over, assessed the situation, bought parts from Home Depot, and installed it all within 2-3 hours. Amazing service and very high quality work. Will definitely reach back out to him for future plumbing needs! -
Review 147 (2022-03-05 - Rating: 5)
I had the pleasure of working with John, Joe, Jose and Will. They were on time, worked hard, and got the job done. The process moved along nicely with no unnecessary delays. They were courteous and helpful. No stress repairs and an overall great experience…except for the part where my ceiling was coming down in wet patches! 🤣 Definitely recommend. -
Review 148 (2023-12-24 - Rating: 5)
Excellent and efficient service! The guys were very nice and respectful. They do an extraordinary job. They also cleaned the entire area and dried it after finishing the work. SUPER recommended! -
Review 149 (2024-01-22 - Rating: 5)
My experience with Roto Rooter has always been positive, easy to call and get an appointment, with quick responses. Shout out to Wojciech who was very informative and is very friendly. -
Review 150 (2024-01-26 - Rating: 5)
Thank you for your help! My bathtub was clogged for a few days, and problem got resolved after contacting this company. Service person was very professional and nice. I totally recommend them for any plumbing services. -
Review 151 (2024-01-12 - Rating: 5)
I had a clogged drain, I called roto rooter they came out and helped. The issue was resolved. The pricing was reasonable. I would definitely recommend Roto-Rooter I wasnt disappointed. Awesome customer service too 👏 -
Review 152 (2024-01-27 - Rating: 5)
He was extremely helpful and knowledgeable about the issues. He tried to help me get financial help but its my credit that would not allow me to get it. I will be calling back for him to do the job in 45 days. Thanks alot -
Review 153 (2024-02-16 - Rating: 5)
He got the job done effortlessly, easily, and he was very supportive and helpful throughout the entire process. I would definitely recommend him to another household, as he would get the job done easily there too. -
Review 154 (2023-12-23 - Rating: 5)
Sai evaluated the clog in the bathroom and determined that the clog was at the house main trap. He used a power snake and 1-2-3 the clog was free. Sai explained us what he was doing and was experienced and friendly. His co-worker put a camera down the line and observed that the main line was in pretty good condition. They made a good team. -
Review 155 (2024-01-15 - Rating: 5)
They are so great. I called and they was able to get a tech out right away. Wojciem was the best explained everything so well and explained preventative measures I can take to have long lasting results. Thank you. -
Review 156 (2022-06-10 - Rating: 5)
Our plumber Joe was knowledgeable, thorough, and an absolute pleasure. He came our familys rescue at the tail end of a long day for an emergency save. He worked hard to solve this fairly extensive problem. A great service that really made a difference for us. 5+ stars! -
Review 157 (2024-01-17 - Rating: 5)
The RotoRooter technician who visited my home did a fabulous job. Friendly, knowledgeable, professional, respected my property, and resolved the issue for which I called. -
Review 158 (2023-11-28 - Rating: 5)
Sai was very thorough, you could tell he cared about fixing my problem. Had a similar experience with Williams, very quick and professional. Would recommend them to anyone. -
Review 159 (2020-06-29 - Rating: 4)
Patrick was wonderful, informative and very respectful. He does his job very well. The company responded quickly and was able to get Patrick to my door in under an hour. The prices are crazy expensive but they do offer a 6 month guarantee. I dont think Id use them again due to the cost but everything else was great. -
Review 160 (2024-01-08 - Rating: 5)
Juan was very professional and helpful. He took the time to check all areas before and after clearing the drain. He performed his services well. Thank you! -
Review 161 (2024-02-06 - Rating: 5)
The gentleman came out the same night, faster than expected and took care of the problem. He gave me a clear explanation of the work he was doing. He got my household back up and running. -
Review 162 (2023-12-07 - Rating: 5)
The service received from Roto-Rooter was very good. The plumber was fast, friendly, professional, punctual, courteous, and above all reasonably priced. -
Review 163 (2023-07-27 - Rating: 4)
Updated review:Though my initial experience with Roto-Rooter fell short of expectations, their subsequent actions impressed me. They proactively reached out to apologize, stating that the level of service I received didnt align with their usual high standards. To rectify the situation, they offered me a refund.What surprised me was not just their guarantee of work, but their assurance of customer satisfaction as well.Given their demonstrated commitment to customer service, I wouldnt hesitate to consider Roto-Rooter again in the future. -
Review 164 (2023-12-03 - Rating: 5)
Cy finished the job quickly and efficiently, and took his time explaining what he he could find before he started, so we wouldn’t be surprised if the job became larger than expected, and once he was done, he explained the issue. Highly recommended. -
Review 165 (2024-02-03 - Rating: 5)
Kirtis was so knowledgeable and friendly. He worked tirelessly to fix our issues and went above and beyond to explain every step of the way. -
Review 166 (2022-10-29 - Rating: 5)
Jihad was great at explaining our issue to us and gave good recommendations on how to address it. He was very thorough with his work. We do not want to have to call back (as we hope to avoid future plumbing issues), but when we do, we won’t hesitate to call RotoRouter based on the experience we had with Jihad today. -
Review 167 (2024-12-31 - Rating: 5)
Ramon Vasquez was amazing...and fair...thank you -
Review 168 (2023-11-15 - Rating: 5)
Plumbers arrived on time and were incredibly professional and knowledgeable. They evaluated the issue and didnt attempt to charge me for something that was a non issue. Highly recommend! -
Review 169 (2023-04-06 - Rating: 5)
Professional service at comparatively reasonable cost. Offered inspection of the issue. Victor was very professional, polite, and knowledgeable service person. Came on time, fixed the sewer problem, and gave 6 months warranty. Complementary sewer inspection with Camera was plus. Will definitely stick to Roto for any future needs. -
Review 170 (2022-06-22 - Rating: 5)
Juan and Adrian did a really good job. Installed and hooked up my washer and dryer and installed a new water heater which naturally took quite some time but they remained professional and positive and were very nice. I highly recommend. -
Review 171 (2022-05-06 - Rating: 5)
Both men who came to our facility were excellent. They were professional, friendly and took their time explaining the problem to me. They could not have been more thorough. I am very pleased with their service and professionalism. I would not hesitate to refer them and your company to anyone in need of trustworthy plumbing experts. -
Review 172 (2023-05-22 - Rating: 5)
I had an emergency water issue at my house. I had 2 men come to my house and they went about and beyond to fix my repairs so that I can have running water in my house for my girls first day or school and me to go to work. They came super earlier which I was so happy about and they were able to get the parts and completed the job that took hours. I can’t say enough about these guys for the hard work they did. It was so appreciated the work they did. I’m very grateful! Thank you!! -
Review 173 (2023-01-30 - Rating: 5)
Antonio arrived on time, called before hand and wore slippers as to not mock up my floor. He pointed out what the issue was, told me what he would need to do to repair it, gave me a price that I agreed to. There was no funny business, it was very professional. He even replaced my bathroom sink plunger with a black pop-up plunger to match my faucet. I really appreciate the work done. Thank you very much Antonio and thank you Roto router. -
Review 174 (2023-11-21 - Rating: 5)
Rodney really came through and I appreciate the time and care and concern he had for my needs. It only took him 5 minutes to fix the problem and I would do it all over again if we had to. Great guy -
Review 175 (2024-03-20 - Rating: 5)
The service tech came on time, fixed the issue and showed me how to take the tub drain apart to clear it. I was grateful for the honest assessment and for how he explained everything to me. -
Review 176 (2024-01-29 - Rating: 5)
We had a superb experience with Roto Rooter service. The technician showed up on time and took care of our problem in less than an hour. -
Review 177 (2023-01-15 - Rating: 5)
Professional, fast, fair pricing - recommendedI am a recurring customer, and Roto-Rooter usually has someone at my place within an hour of the initial call! I like how they give you an ETA during the first call, and then keep you updated with a precise time of arrival approx. 30mins beforehand.We had them fix different issues, from gas pipes to large spills due to clogged drains, and they are always professional and efficient. The pricing is not the cheapest, but it is still competitive and fair.They dont charge you extra for having a plumber come in, check the issue and give you an estimate. If there is no issue, they will be transparent about it and not charge you. Today we had some water spills under the sink. Someone from the R-R team came out, and after a quick check, he noticed that one of the seals was dislocated. He put the seal back into place and the issue was solved. It only took a few minutes, and we were not charged, as there was no issue with the plumbing.Its great to know I will only be charged, if there is an actual problem that they need to work on. I can only recommend them to any home owner or anyone needing a plumber -
Review 178 (2019-06-02 - Rating: 5)
Excellent service from a great professional. Our technician came out around 8pm and very kindly examined and explained what he saw and what he was going to do. Very knowledgeable and gave us great pointers as we proceed in our journey as new homeowners. Not to mention he cleared our clogged drain like a champion!Would highly recommend Mike G. (Tech # 4609) -
Review 179 (2023-12-16 - Rating: 5)
Sai was wonderful! This was our first time experiencing a major toilet clog in the apartment and he got the job done fast. Grateful to him and Roto-Rooters! -
Review 180 (2021-06-06 - Rating: 5)
We called after our main line backed up. RotoRooter was the only company that we called that would come out same day. Window was like 2.5 hours from when we called (8-12). They called to let me know the technician, Eric, was en route, and he showed up right on time (about 9:15). He was incredibly professional and friendly. Very understanding of our frustration, and he got to work immediately. He was very knowledgeable, took took care of our situation and explained everything to me as he was doing it. Our problem got resolved then and there and Im super grateful. Hopefully we dont have anymore plumbing issues, but if we do, RotoRooter will be our first call. -
Review 181 (2022-03-24 - Rating: 5)
I would highly recommend using this service to friends and family! James Porfiris and Eric were the absolute best ! They were very knowledgeable and made my 80 year old mom very comfortable with the entire process.They explained thoroughly just what we needed to repair to get her toilet up and running again. I don’t usually write reviews but these two went above and beyond and we would use them again without question. Thanks Rota Rooter! Especially for having these two amazing men James and Eric on your staff. -
Review 182 (2022-06-24 - Rating: 5)
Scott was the best plumber I’ve ever encountered. Scott was professional with great master skills and was very polite and honest. He was proficient and cleaned up before he left. Scott was attentive to all my concerns and questions. I would absolutely recommend Scott for anyone and all plumbing work. I am not usually impressed with service these days but this time I was!!! -
Review 183 (2023-04-05 - Rating: 5)
Ramon from Roto Rooter was amazing. We had a serious pipe break which required a major fix. Ramon was able to solve our issue very quickly and was able to correct our pipe problem.We also had a leaking main line valve and Ramon waited around until the water company arrived so that he could replace our valves for us.Overall we were in a terrible situation and Ramon was able to fix it for us at a fair price and in a timely manner. Will definitely use Roto Rooter again.