Roto-Rooter Plumbing & Water Cleanup

Located in Independence, Missouri

Address: 3010 Rte 291 Ste E, Independence, MO 64057, United States

Phone: +1 816-412-0167

Rating: 4.9

Services

On-site services
Repair services
LGBTQ+ friendly
Appointment required

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2025-01-07 - Rating: 5)
Came during a snowstorm and was very knowledgeable and helpful!! He was professional, made sure to explain what was going on, was transparent about pricing and answered all our questions. I hope if we ever have another issue we get him again! Fantastic service.

Review 2 (2025-01-01 - Rating: 5)
Brandon, and Justin were fast and efficient! Very friendly and were able to explain everything in great detail so that I was able to understand what needed to be done. Great pricing and reliable work! Look forward to using them in the future!

Review 3 (2025-01-08 - Rating: 5)
LonDarrick was great!! He was very nice and offered to clean the floors but with all the snow and salt pellets it will be a constant happening, so not necessary to clean ! But Thank-you ! He explained everything he was doing and that was very helpful!! Thank-you for a good job!

Review 4 (2025-01-01 - Rating: 5)
Brandon and Justin are the BEST!!!! So so thankful for these guys. It certainly was a shock to find it raining from the ceiling on New Year’s Eve!! Thankful for their quick response time and great customer service.

Review 5 (2024-11-04 - Rating: 5)
Had an excellent experience. Chris was very knowledgeable and went above and beyond. One flow and under sink filter were installed without issue and fast! Took the time to hear about other small issues and fixed them as well. Would highly recommend and will definitely come back to them for other plumbing needs!

Review 6 (2024-11-15 - Rating: 5)
The floor drain in my basement was coming up into the basement when I emptied dish water in upstairs kitchen and when the washer was on rinse and spin the water would come up in floor and both sides of kitchen sink in basement.I called and spoke to a very nice gentleman his name began w an A. He got us scheduled for the next day.Tech showed within the time frame. He was very nice and respected our house. He was careful moving around and was sure to clean up anything that got dirty.He looked around at our situation and came up w a resolution. He explained it to me and answered any questions I had.I dont remember his name. Sorry.

Review 7 (2024-11-12 - Rating: 5)
Patrick did an amazing job. He showed up soon after I called for the appointment and cleared the drain quickly. He was professional and very knowledgable. I would highly recommend him!

Review 8 (2024-11-20 - Rating: 5)
Patrick was wonderful. He showed up on time. He was so polite And explained everything he was doing before he did it. I would recommend this company over everyone else If the rest of the people were like patrick and im sure they are.

Review 9 (2024-09-06 - Rating: 5)
I live in apartments contacted maintenance for 7 days. Finally had enough contacted roto-rooter. Brandon showed up I was embarrassed but he really was a big help. He helped me laugh at the tears after 7 days. The service couldnt compare to the personality he gives. He need a raise after helping me. I appreciate him & his team. If I ever have a problem ill call them again. Grantee I wont wait another 7 days.

Review 10 (2024-08-28 - Rating: 5)
I want to say thank you to Chris smith. He was honest, kind and was able to figure out the problem we had with our toilets, it end up being something simple and he was able to fix it right away. Just as he was about to leave I thought of another problem I had with one of the shower not draining fast enough, he gave me the best tip ever and the drain was fix in no time. I was also concerned of mold because of the leakage in the bathroom but Stephanie Harshman came to the rescue, check everything and put my mind at ease. Thank you both! I will definitely recommend you to my friends and family!!! 👍

Review 11 (2024-10-31 - Rating: 5)
These guys have been wonderful with my company. They are beyond respectful and informative with what is going on.I will always call them first with any issues with my company or personal plumbing issues.Jason, Tony, Blake and Chris; thank you all so much for all you do!They came through again, thank you Chris and Tony for everything you do!

Review 12 (2024-10-11 - Rating: 5)
The plumber came with in the hour of my phone call. He was very nice and extremely helpful in helping me make the best decisions. He was clean and very polite. He explained everything to me that I already knew but he covered it all. He put in the Garbage Disposal and was leaving my house all within a two hour time frame. My business will always go to Reddy Rooter.

Review 13 (2024-12-11 - Rating: 5)
We had a clogged drain that was causing major issues and initially waited all day for another company to show up. Finally decided to give Roto Rooter a call instead and Brandon showed up within the hour and had us all fixed up! Will definitely use them again.

Review 14 (2024-09-06 - Rating: 5)
Keion did an amazing job. He walked and talked through the whole process with me. Helped me understand the problem and the solution. He gave me tips on how to hopefully avoid the problems again. Very nice, friendly, and professional

Review 15 (2024-10-15 - Rating: 5)
Called with a big problem at home and they were able to send someone out same day and only within a couple hours of my call. Great customer service by Keion. Very helpful!

Review 16 (2024-10-05 - Rating: 5)
Keion showed up in a timely manner and immediately knew what the problem was. Did a couple quick checks to ensure he was correct and then got straight to work. He was very polite, professional, and helped address how to make sure the problem doesn’t happen in the future.

Review 17 (2024-12-26 - Rating: 5)
Pat was here on time and very courteous. Got my problem solved very quickly. Great service! 👍

Review 18 (2025-01-03 - Rating: 5)
Pat was upfront and honest. He quickly solved the issue. Ill use the service next time I need help.

Review 19 (2024-08-06 - Rating: 5)
Patrick was very professional, friendly. I am very satisfied with the job he did repairing the water pipes. Thank you.

Review 20 (2024-12-02 - Rating: 5)
I would have given 6 stars for Darrick from Roto-Rooter. He was kind, patient with us, explained everything, left it cleaner than before. I will ABSOLUTELY call for this Co. and him again. Thank you Darrick and Roto- Rooter.

Review 21 (2024-12-14 - Rating: 5)
Pat came out to my home on 12/14 and was wonderful and helped us determine our issue quickly! Couldn’t have asked for a better experience.

Review 22 (2024-11-19 - Rating: 5)
Pat was absolutely amazing and very knowledgeable. He explained everything to me in a way I could understand and helped me figure out a plan.

Review 23 (2024-07-26 - Rating: 5)
Pat was very friendly and knowledgeable! He went above and beyond in his service and got my new water heater installed. It was a stressful situation for me that he took off my shoulders. Thank you so much!

Review 24 (2025-01-01 - Rating: 5)
Tech was very respectful and very knowledgeable at his craft. I Highly recommend him!!!

Review 25 (2024-06-09 - Rating: 5)
Brandon arrived in a timely matter and was very friendly. I have a 65 year old kitchen drain that was completely blocked. He worked very diligently and put more effort into clearing the blockage than I expected. Awesome job! Would highly recommend.

Review 26 (2024-10-24 - Rating: 5)
Patrick was timely and very helpful and efficient and fixed my issue quickly. Will definitely use again if needed!

Review 27 (2024-11-30 - Rating: 5)
Brandon was absolutely amazing when our own mantiance guys couldnt solve this at our rental they came out not once but twice with in 2 hrs to fix the issue it definitely wasnt their fault they had to come out a second time the clog was so big it Got stuck a second time but this guy both times stayed and tested everything more then 5 to 6 times to make sure it was right he talked to us and our kids and made this a fun experience even though it was stressful if you get anyone to do work for you get brandon!

Review 28 (2024-12-13 - Rating: 5)
Pat was knowledgeable down to Earth and just a generally all-around good guy. Thanks for sending him out to fix my problem.

Review 29 (2024-07-24 - Rating: 5)
I called Roto Rooter on Monday morning after seeing water come up my drain while doing laundry. There was no trip fee for them to come out to look at it, unlike some other company. They sent over Chris right away that morning. Chris did a fantastic job in evaluating everything and explaining the issue at hand to me and what needed to be done. He did his best to clear my drains and answer any plumbing issues I had in the home. He provided excellent service and I am happy knowing I won’t have any drain blockage or water problem for awhile. This is my 2nd time using Roto Rooter. I would use them again for any plumbing issue in the future and would recommend them to anyone.

Review 30 (2024-07-01 - Rating: 5)
Keion was great! He was prompt in his arrival, diagnosed the issue quickly, and really took great care of us. He and the Roto-Rooter team are highly recommended!!

Review 31 (2024-10-26 - Rating: 5)
They did a great job, explained everything to me and cleaned up afterwards. Excellent service and very professional and polite!

Review 32 (2024-07-01 - Rating: 5)
I had a repair that was bigger than expected.I had 2 Technicians both names were Chris.both were very informative about the process that was needed an ensured me that they would get me up an running also took extra time to answer any questions I had. Also did a great job cleaning up work area. Highly recommended service was awesome!

Review 33 (2024-08-03 - Rating: 5)
Had an amazing experience with roto rooter. They were professional and extremely helpful in a very stressful situation for myself. Cant sing enough praises for the tech that helped me out

Review 34 (2024-07-05 - Rating: 5)
On July 4th as everyone was preparing for celebrations, we discovered problems with our sump pump. Roto Rooter was quick to respond and fixed our problem in a short span of time. Thank you for your professional help on a holiday.

Review 35 (2024-06-25 - Rating: 5)
The plumber was very professional and great at the job. Told us how much it would cost and it was exactly that cost. He also explained in detail what would be done and what could be done so we could have an informed decision on making the fixes. The plumber also took a look at other minor problems in the house as well. Overall great experience and will go back to Roto again if theres any future problems.

Review 36 (2024-12-02 - Rating: 5)
The crew has been wonderful, prompt, curtious, informative, and have left the area very neat and picked up considering the circumstances.

Review 37 (2024-04-12 - Rating: 5)
LonDarrick was very professional and informing. He ran into a problem while working on my issue but stayed cool, calm and collected and resolved the issue. He was very respectful and if he didn’t know the answer to one of my questions he would call someone to make sure he was giving me the correct information. Very happy with his service.

Review 38 (2024-08-30 - Rating: 5)
Had a good experience the Plumber came put answered all my questions and was very thorough with his work even priced matched our final offer, would recommend

Review 39 (2024-10-13 - Rating: 5)
Brandon was very friendly, knowledgable, concise, and helped us figure out the problem very quickly. Highly recommend!

Review 40 (2025-01-04 - Rating: 5)
Fantastic. Super knowledgeable and extremely nice. 10/10 would recommend.

Review 41 (2024-06-13 - Rating: 5)
Our master bath toilet had a small water leak at the base. Made appointment online for the next day @12-2 pm. Around 11:30 field supervisor Brad Turner came to look at our problem. He said it wasnt that bad and his repair man would be there soon. At 12 Lon called and said hed be there in 30 minutes. In 15 minutes he was there. He had to remove the toilet and replace the wax ring seal. He was very nice and explained everything that he did. This is not the frist time we have used Rotor Rooter and it wont be the last. Very satisfied.

Review 42 (2024-12-26 - Rating: 5)
Pat came out and fixed our toilet issue so fast and ensured it would continue to work. He even showed me what was causing the issue and how to fix it. Pat was very professional and super nice. I don’t envy his job but I really appreciate that he was the one to help fix the issue! Highly recommend Roto-Rooter because of him!

Review 43 (2024-06-20 - Rating: 5)
Patrick did a fantastic job fixing my kitchen sink. He was quick, he explained what he was doing every step of the way and the pricing was transparent and fair. 10/10 - Would use Roto-Rooter again for my plumbing needs.

Review 44 (2024-03-27 - Rating: 5)
Only giving a 5 star review due to our technician Lucas. He was professional and efficient.We called to follow up after waiting the initial projected time for someone to arrive to our home. We were proceeded to be hung up on by dispatch after inquiring about an updated timeline. We had no issue waiting, as we understood we are further out. If I had not already waited and had an opportunity to speak, we would have canceled our service.

Review 45 (2024-10-11 - Rating: 5)
Keion was amazing! Very professional, quick and efficient! Will definitely be using services in the future!

Review 46 (2024-06-21 - Rating: 5)
Derrick was a wonderful service representative for Roto-Rooter. He explained things very well was very careful and complete. However what had to be done was total highway robbery in price.

Review 47 (2024-09-05 - Rating: 5)
They diagnose our issue and were able to fix same day. The service was excellent!

Review 48 (2024-07-04 - Rating: 5)
Came on 4th of July because I had an emergency drain issue. Got here in a timely manner. He was very kind and took care of the issue very fast. Would definitely recommend. 😁

Review 49 (2024-10-01 - Rating: 5)
Chris was professional and thorough. He diagnosed the issue and worked quickly to solve my leaking tub!

Review 50 (2024-07-19 - Rating: 5)
Derrick was great! He quickly diagnosed the issue and got our hot water pressure up and going in no time.

Review 51 (2024-06-28 - Rating: 5)
Great experience. They came an hour after I called, and stayed until the work was done correctly. Even came back the next day to replace some pieces that were not put in correctly by a previous person.

Review 52 (2024-06-17 - Rating: 5)
Lucas came late on a Sunday night and within an hour. He was great! Fixed the problem and the kids slept through the whole thing. Very happy!

Review 53 (2024-04-04 - Rating: 5)
This is my second time using Roto Rooter and we were not disappointed. Called them out for a clog in our line and they sent out a tech promptly the same day. Tech was cool and courteous, quick and professional. I highly recommend them and their services!

Review 54 (2024-07-09 - Rating: 5)
Roto-Rooter always arrives on schedule. They send a highly skilled qualified technician. I know I can count on them to do the job right the first time.

Review 55 (2023-12-12 - Rating: 5)
Pat from Roto-Rooter came out to replace my master shower cartridge that was causing my shower head to essentially rain - not just drip - in the off position. He gave me a labor quote + the required new cartridge cost before he completed the job. He was very pleasant, was willing to show me the process as he worked and then offered some helpful tips for my plumbing down the road. Definitely more than I was hoping to pay, the quality of workmanship + great service experience was worth the cost. And with a 6-month guarantee on part(s) and service, I feel pretty good. Thanks again, Pat!

Review 56 (2024-05-05 - Rating: 5)
Lucas was our service technician and was great to work with. I would recommend him to anyone, especially those in an emergency plumbing situation. Roto-Rooter as a company was timely and was able to provide service more efficiently than others contacted.

Review 57 (2024-05-28 - Rating: 5)
Brandon (0825) was very knowledgeable and explained everything to me. I would recommend him to everyone and I will request him for services again. Very pleased with his work.

Review 58 (2024-05-24 - Rating: 5)
Lucas #4515 was wonderful. He explained our situation clearly, outlined the steps he needed to take, and resolved our problem on the same day we called Roto-Rooter. I would highly recommend this company.

Review 59 (2024-03-21 - Rating: 5)
We’ve worked with Roto-Rooter multiple times over the years since we bought our house and they’ve always been fantastic. From the most recent call for some washer and sink drain issues, to older larger things like replacing an entire section of basement pipe under concrete with water restoration. All of their service techs are friendly and transparent with us, and their restoration team handled all of our insurance process easily. Great all around!

Review 60 (2024-11-04 - Rating: 5)
Brandon explained everything well while addressing the issue. Good technician and great response time!

Review 61 (2024-09-17 - Rating: 5)
Keione was communicative and cheerful through a difficult repair. Thank you for getting our plumbing working again.

Review 62 (2024-08-05 - Rating: 5)
Brandon is the man. Very tricky main line and was able to work his magic. Highly recommend Brandon with Roto Rooter!!!

Review 63 (2023-10-06 - Rating: 5)
Joe was awesome! I got a same day appointment and he was at my home within an hour and a half. He was very professional, friendly, and informative and I appreciated him explaining everything along the way to me. He was also able to recommend additional helpful products to me. I highly recommend him!

Review 64 (2024-02-24 - Rating: 5)
I called to get rates and availability. From the person answering the call to the professional that came out; it was ALL good. Courteous, knowledgeable and the rates were ON POINT!My son & family recently purchased their home; relocating from Wichita.Reestablishing an entire family is a huge deal. We have got one more thing accomplished with Roto-Rooter🥰.Thank you

Review 65 (2024-08-22 - Rating: 5)
I had a leak in the basement and they came the next day to assess. I appreciate the quick response and their expertise on where the issue may be coming from.

Review 66 (2024-07-29 - Rating: 5)
Had an issue with the original service that was done. Management was fast and effective at responding to the problem. Chris came out and solved all my plumbing problems. Thank you guys.

Review 67 (2024-04-26 - Rating: 5)
Roto-Rooter dispatched a technician to my home promptly. Technician (Lucas) was professional and friendly, and open as to the process and any questions I had. He resolved our issue to my satisfaction. Would definitely recommend!

Review 68 (2024-05-31 - Rating: 5)
My tech did a great job. Worked through the problem and did what was needed for the job in 3 hours. Had to run and get parts but he was fabulous with our dogs too.

Review 69 (2024-08-13 - Rating: 5)
Our Plumber came out n was absolutely amazing. Got the job done in a timely fashion and was very pleasant

Review 70 (2024-08-18 - Rating: 5)
The plumber was very professional and friendly. We would recommend this company. They were fast and reasonable.

Review 71 (2024-05-05 - Rating: 5)
I contacted and within a hour a technician was at our home. Lucas did an amazing job. He was informative, explaining each step of the process.

Review 72 (2024-04-09 - Rating: 5)
Very prompt and excellent service. Our technician, Derrick, was very professional and courteous. He listened to the problem, fixed it, and made sure to clean up after his work was done.

Review 73 (2024-10-03 - Rating: 5)
Patrick was on time, friendly, professional, and resolved my problem very quickly and easily!

Review 74 (2024-04-28 - Rating: 5)
We had an incident and needed to call Roto-Rooter. They came within two hours of calling and Brandon fixed the issue in about 10 minutes. Super knowledgeable and incredibly friendly!

Review 75 (2024-02-04 - Rating: 5)
Frank was fantastic!! Super knowledgeable and very persistent. When the first thing didn’t work, he went right on to try an alternative and didn’t get frustrated or emotional, just kept working the problem. Frank is very knowledgeable about the plumbing industry and how to do his job calmly and professionally.

Review 76 (2024-02-09 - Rating: 5)
We have a 100 yr old home with 100yr old drain pipes, so no stranger to blockages, etc. Brandon was our tech and did the most thorough job of the many we’ve had. He was fast, efficient and timely. Thank you!

Review 77 (2024-02-05 - Rating: 5)
Frank did an amazing job of fixing the leak I had. He was super knowledgeable and explained every single thing to me. If you are looking for someone who knows what they’re doing and is super personable give them a call!

Review 78 (2024-05-05 - Rating: 5)
Extremely fast and friendly service! Brandon C. was knowledgeable and very helpful with his quick response to open our mainline on a Sunday afternoon. I would recommend these guys to anyone!

Review 79 (2024-02-01 - Rating: 5)
Chris and his team are the best! Chris has excellent knowledge and is able to tackle all jobs big and small! He will explain what needs to be done and decide what is the best solution. The quality of work is excellent!

Review 80 (2024-04-27 - Rating: 4)
We had to wait 3 hours for our technician due to a high volume of calls, but once he arrived, Lucas was extremely helpful in identifying the problem, got to work right away, and recommended next steps to completely resolve our issue. It’s great knowing there’s a company that will come out at any time and can get our water moving again!

Review 81 (2024-02-09 - Rating: 5)
The tech that came out was Brad and he was very knowledgeable and explained it all. Super down to earth person who was personable and did a great job. Will definitely use Roto Rooter again and will ask for him next time we need a plumber.

Review 82 (2024-12-11 - Rating: 5)
Londerrick did a great job, and would highly recommend!

Review 83 (2024-12-03 - Rating: 5)
Patrick was great...did a awesome job very respectful

Review 84 (2024-10-01 - Rating: 5)
Chris was amazing. Fixed our issues here at the Sovereign quickly!

Review 85 (2024-07-18 - Rating: 5)
The gentleman was very efficient. He explained things to me as he went and got us up and running quickly!

Review 86 (2024-03-19 - Rating: 5)
Derrick was extremely helpful during a time we were in a bind. He came in, was immediately able to identify the problem, and got to work. I’m naive when it comes to plumbing and he remained patient while answering my questions and breaking it down for me to understand.

Review 87 (2023-10-13 - Rating: 5)
We had an issue with a toilet at our business. The technician who came by was on time and responsive. We found that the issue was more than it seemed. He explained everything as we went, offered to let me inspect the work as we went along, and advised me on the options so I could make an informed decision about our options. The work was completed within a few hours even though he had to go get parts. The service was superb and fast. I would highly recommend roto-rooter anytime youre in a jamb!

Review 88 (2024-10-19 - Rating: 5)
Very knowledgeable and professional.. and kind to our kiddos. Would recommend.

Review 89 (2023-09-24 - Rating: 5)
They were phenomenal and had my issue resolved immediately. My only issue was having the money on the same day as the service, but the agent was Crystal clear about everything upfront.Overall price was little much quoted around $400+ to unclog my kitchen pipes. [Could not snake myself]

Review 90 (2024-06-14 - Rating: 5)
Joe did an amazing job, and he kept me up to date every step of the way! I highly recommend him!!!

Review 91 (2024-04-21 - Rating: 5)
Brandon came out on a Saturday due to a clogged drain pipe backing up my toilet and tub. Took some effort but he was great to work with, very professional, and friend. Appreciate him!

Review 92 (2023-10-20 - Rating: 5)
Technician was knowledgeable, professional and eager to help.He is confident he’s resolved the issue. We appreciate the way he listened to our concerns and put our minds at ease. He stayed on task, but was also friendly.We’d definitely call on Keith again should we ever need plumbing help!!

Review 93 (2024-07-20 - Rating: 5)
Very neat and clean. Patrick knew what he was doing and resolved our issue very quickly.

Review 94 (2024-08-01 - Rating: 5)
Very professional and did great work! I’m very happy with service !

Review 95 (2024-01-18 - Rating: 5)
Frank was awesome. He answered all my questions, plus extra. House is an older home and he maneuvered through all the obstacles with no complaints. Very personable and would use again.

Review 96 (2024-11-09 - Rating: 5)
Mario was an excellent service guy. Helped us out a lot.

Review 97 (2024-11-16 - Rating: 5)
So much appreciate the promptness of this company . Patrick is the best . Much praise

Review 98 (2024-04-12 - Rating: 5)
Lucas came and saved the day. Roto Rooter is the best of the best and we are extremely thankful. They team was helpful, respectful, prompt, knowledgeable and easy to work with. We are customers for life! Thanks Roto Rooter and Lucas!

Review 99 (2024-05-06 - Rating: 5)
Roto-Rooter was able to send a tech out within an hour of my initial call. Our tech, LonDarrick was professional and courteous. The work was completed in a timely manner.

Review 100 (2023-08-25 - Rating: 5)
Thank you so much Roto Rooter but especially to Drew and Patrick! Yall are saviours! Definitely went above and beyond especially in this crazy heat!! Arriving on same day that we called, within the hour of calling and making sure that job was done on that day. We appreciate it greatly!!

Review 101 (2023-11-24 - Rating: 5)
Patrick of Rotor Rooter came to my rescue today (after Thanksgiving). He arrived on time, took inventory of what needed to be done, was well prepared and very courteous. He told me about the canned food drive discount. Satisfactorily explained the service and completed the job in a timely manner.

Review 102 (2024-05-13 - Rating: 5)
Lucas was very helpful and informative during the hour or she he was helping us. He was also very understanding and personable and we greatly appreciate all of his help.

Review 103 (2023-11-28 - Rating: 5)
The technician was extremely professional, informative and respectful to the surroundings of the bathroom vanity drain pipe that needed the repair. He was very detailed on the options that I could choose and although I preferred the more expensive option which would be time consuming he took his time to assure the job was done right. I could tell that he takes pride in his work and represents the company very well.

Review 104 (2024-02-13 - Rating: 5)
Frank with Roto-Rooter took good care of us by clearing our extremely clogged lavatory sink drain, having to spend more time and effort than anyone anticipated— but at the fixed price we were quoted up front. I would highly recommend this company.

Review 105 (2024-03-15 - Rating: 5)
Always great to have them out every two or three years to clean out the roots. Professional and quick. They even came at 10 pm no problem. Thanks!

Review 106 (2024-01-27 - Rating: 5)
Was super quick and friendly. Shoutouts to frank cause he got the work done within an hour and was quiet enough he didnt wake up my pregnant partner which was perfect. Highly reccomend

Review 107 (2023-10-08 - Rating: 5)
Chris was awesome! He was here within 20 minutes of me calling on a SUNDAY! Not only did he resolve my issue with our plumbing, but he waited around patiently while we took time to figure out what we needed to do and also contact our park management during the park after hours. I will 100000% use Roto-Rooter if I ever need help again.

Review 108 (2023-09-22 - Rating: 5)
They were able to help us within an hour of calling after hours. Keith was very informative and super helpful. We also appreciate that the cost includes them returning the following day to check the main line with a camera.

Review 109 (2024-05-04 - Rating: 5)
All the various Roto-Rooter team members were extremely respectful, professional, and friendly. They tackled the stoppage and restoration process with immediacy that was quite impressive.

Review 110 (2024-01-29 - Rating: 5)
Professional, friendly and prompt. Really appreciated the obvious expertise, advice and explanation of the problem. The tech gave an honest assessment and as a result I felt like he was trying to help, not just make money on the job. Would definitely recommend.

Review 111 (2023-10-03 - Rating: 5)
Patrick arrived at the time I was told. He explained what he would be doing and related cost. He was very thorough and explained what he found and probable cause. He tested everything when finished to make sure the clog was resolved and gave some tips on helping prevent future problems. Cleaned up after he finished. It was an overall pleasant experience.

Review 112 (2023-02-26 - Rating: 5)
The tech Chris Smith was awesome! Knowledgeable, courteous, & professional. I am a restaurant manager and always call them for my needs but Chris really went above and beyond to make sure my experience was great. Got everything done in a timely manner and back up and running before business started for the day. Definitely ask for him if you have plumbing needs.

Review 113 (2024-07-27 - Rating: 5)
Keion was very knowledgeable and helpful. He did a great job!

Review 114 (2024-02-13 - Rating: 5)
Prompt response and excellent communication!This is the second time Keian has helped us with a plumbing problem. He always goes above and beyond to make sure we were taken care of. As both a homeowner and a small business owner I appreciate Keian’s willingness to help me weigh all the options and find the best solution.

Review 115 (2023-07-19 - Rating: 5)
Keith was amazing and very professional. He explained the issue and updated me on the progress. He was efficient and thorough. He even sprayed down my garage afterwards. If I need services again, I’m requesting Keith. Thanks for all that you do.

Review 116 (2022-12-27 - Rating: 5)
Chris was great! Walked me through every single step, allowed me to ask any questions I had, and even showed me where my issue was. He also helped set up the next step towards fixing my bathroom. Chris went above and beyond his job to make sure I was comfortable with all the information he gave me!

Review 117 (2024-11-28 - Rating: 5)
Very knowledgeable and thorough. Explained everything. Much appreciated.

Review 118 (2024-05-19 - Rating: 5)
Great and fast service! Even on a late Sunday afternoon, Lucas with Roto Rooter was prompt, professional, and very helpful and had everything flowing as it should!

Review 119 (2024-04-26 - Rating: 5)
I would give 10 stars if I could. The job was done quickly and professionally. Our service man was really nice and did a great job!

Review 120 (2024-10-04 - Rating: 5)
The guys were on time and nice very happy with there service

Review 121 (2023-07-07 - Rating: 5)
Patrick arrived within the stated window and did a great job showing me what was causing my plumbing issue and resolved it. He was friendly, professional and made sure the job was done to my satisfaction before packing up. A+ service

Review 122 (2024-05-30 - Rating: 5)
Pat did a fantastic job, very friendly and professional. 5 stars all around!

Review 123 (2024-06-14 - Rating: 5)
This technician was super friendly. Very polite. Did a good job and did it quickly.

Review 124 (2024-07-31 - Rating: 5)
Quick friendly and got the job done. Londarrick gets 5 stars

Review 125 (2023-02-17 - Rating: 5)
I called in at 8:30 this morning and had Pat show up within an hour. He very quickly went to work and found a much larger problem than just my line. Our main line serving the entire park was plugged. He contacted my neighbors to get them know what was going on. He had to contact several different places to get in touch with a park manager and it took time. He was very professional and kept me updated. A special trailer mounted unit had to come down from the city and he waited to ensure the job was competed. He went above and beyond to make sure the job was done. I would recommend Pat and Rotorooter to everyone.

Review 126 (2024-03-16 - Rating: 5)
I had the pleasure of working with Landon and his crew they were all amazing they worked fast because the new the urgency of the situation but they also made sure to keep me informed on everything that was going on great group of guys I can’t remember the names of the guys on the crew but they also were also amazing no bad things to say on this experience

Review 127 (2024-11-25 - Rating: 5)
Patrick with Roto-Rooter was super knowledgeable and friendly. We had a punctured water line replaced and he replaced it quickly and explained everything he was going to do. Super transparent and to the point. Would recommend.

Review 128 (2024-10-14 - Rating: 5)
Professional quality work. They did a great job!

Review 129 (2022-12-08 - Rating: 5)
Aaron came over to give us a bid on cleaning out a pipe. We decided to replace it all and he went to get the stuff to do it and came right back. He did great work and is a great guy! Will recommend him and the company because of this experience.

Review 130 (2023-05-03 - Rating: 5)
I woke up to a flooded laundry room and immediately called Roto Rooter. They were out within an hour doing test to ensure no water leaks throughout the house and then another guy was out shortly after to confirm the problem and fix it immediately. I normally use a local plumber (an ongoing problem with tree roots in my lines) that charges about a third of the costs, but the tech was able to offer me a comparable cost to what I would normally pay for this issue. Extremely professional, quick to fix the problem and communication was great. Didnt mind paying a little more to have multiple guys come out to make sure no other underlying issues and assist with preventative maintenance. Very pleased with the service I received today.

Review 131 (2023-09-24 - Rating: 5)
Joe was professional and thorough. Appreciate the quick turnaround from my service request to actual completion, especially at a late hour on the weekend. Highly recommend these guys!

Review 132 (2024-02-25 - Rating: 5)
Keith came out on a Sunday and quick for basement drain backup/mainline clog. Service was quick. Price reasonable. Would recommend.

Review 133 (2022-11-11 - Rating: 5)
I have consistently had good experiences with Roto-Rooter, but my service with Anthony was exceptional. He resolved my leak within an hour and made sure I would not have future problems. I am so grateful for his professionalism in a tough situation!

Review 134 (2024-01-07 - Rating: 5)
Gentleman, was fast, curtious, showed professionalism and knowledge of his job. Was helpful explaining exactly why our problem was happening. Saved our weekend. I would recommend him anytime.

Review 135 (2024-04-29 - Rating: 5)
Thank you, Lucas, for resolving my plumbing issue today and providing so much helpful information while you were doing the work. Excellent job, friendly and professional demeanor!

Review 136 (2024-01-15 - Rating: 5)
A faucet froze and an unrelated failure of a pipe occured overnight. When we discovered it, they were here within 30 minutes to diagnose and solve the problem. Chris was excellent, professional, and quick. This is our second call to this company, and we will call again in the future.

Review 137 (2024-11-05 - Rating: 5)
Great service. On time and very professional

Review 138 (2023-08-20 - Rating: 5)
The technician, Joe, came out, probably within an hour of when I had my problem with my plumbing in my basement. And then he came back the next day to put parts in and make sure that the work was done in a quality fashion. He is excellent and a true professional, and a credit to Roto router.

Review 139 (2023-05-27 - Rating: 5)
Keith came out within the hour, took care of the problem within 30 minutes, loaded up and was on his way! Guarantee their work. Very personable and professional! Would definitely use again!

Review 140 (2023-06-18 - Rating: 5)
I had technician Chris he showed up quickly and listened to what i had to say and took a look at the issue I had. He got right to work and fixed the issue. Chris was very knowledgeable about what he was doing and could explain everything on what he did. I definitely appreciate his work.

Review 141 (2023-09-07 - Rating: 5)
Joe Wright was our plumber. He was excellent! He was very thorough, conscientious, professional, and we would be thrilled if he could be our go-to guy! He is a great representative for your business!!!

Review 142 (2023-10-25 - Rating: 5)
Chris was amazing! Not only was the response time under 90 minutes, but he was professional and got the job done the right way! Highly recommended!!

Review 143 (2023-01-01 - Rating: 5)
I was in a pinch, a Monday after a major holiday- woke up to pipes gushing from a freeze/thaw ... of course it was very hard to get same day appointments anywhere (I called at least a dozen numbers in search) I made an appointment for a Wednesday, resolute to get a fix later. But, they definitely recognized my need and to my surprise, got me squeezed in same day! Our technician Skyler was dispatched quickly, very respectful- diagnosed and fixed within the hour he arrived. The price wasnt as steep as I expected, even when it is an annoying expense.

Review 144 (2024-01-10 - Rating: 5)
Keith was absolutely amazing and saved my day! He was professional and quick at his job, my drains drain now! Thank you so much for the amazing job and being so kind.

Review 145 (2023-10-28 - Rating: 5)
Pat did a great job on diagnosing our plumbing issues and explaining how he intended to fix the problems. He was courteous, friendly, and cleaned/inspected his work are before departing.

Review 146 (2023-10-16 - Rating: 5)
Chris arrived at my home and he was friendly, professional and explained everything to me about my plumbing issue. He was diligent about finding a replacement for my very old tub/shower faucet. He took care of my problem and I couldn’t be happier. I will use this company again .

Review 147 (2024-05-01 - Rating: 5)
Frank was super helpful and explained everything he was doing for me the whole time. He got the job done right and super quickly

Review 148 (2022-12-26 - Rating: 5)
Chris is the man! Times have been rough with the winter blast but he was quick, responsive and professional. Diagnosed the problem with in minutes and instably started the repairs. Told you the price as soon as he step in the door which I was very greatful for and was in and out on a busted pipe repair in under an hour. Great work we are very appreciative.

Review 149 (2024-04-21 - Rating: 5)
Just great service, here quickly, knew what needed to be done and fixed the problem very fast. Would definitely call again if I have any more problems!

Review 150 (2023-10-01 - Rating: 5)
Joseph (Joe) was very friendly and worked quickly. Very professional and fun to chat with. If I could I would request him for any plumbing issues in the future! ✨️12/10✨️

Review 151 (2024-12-08 - Rating: 5)
Brandon was so nice and able to help me fix my fill valve and put a new water connection that I didnt know I needed.

Review 152 (2024-12-15 - Rating: 5)
Great Service and very cordiall echnician

Review 153 (2024-11-24 - Rating: 5)
Keion did an excellent job explaining what he would do before he did it and thoroughly explained what he discovered while doing the work. He was reliable, trustworthy, and customer-service oriented.

Review 154 (2024-04-27 - Rating: 5)
Lucas, #4515, was very professional. He came right in and got right to the job and got it done in a timely manner. Thank you so much.

Review 155 (2023-08-26 - Rating: 5)
Frank was excellent at explaining what he was doing and what we should expect when he cleaned out our sewage line. He told us what we would need to be wary of for the future and even gave his own number to call if we need anything. He also fixed a doorknob that had fallen off!

Review 156 (2024-03-31 - Rating: 5)
Lucas was very informative of the status of our issue throughout the appointment. He was very knowledgeable and efficient! Thank you!

Review 157 (2024-06-01 - Rating: 5)
Lucas did and exceptional job for me. Very informative and passionate about his work.

Review 158 (2023-10-15 - Rating: 5)
The tech was awesome! Super easy getting appointment and they showed up on time with a courtesy call to say they were on the way. Will use again if need arises!

Review 159 (2023-09-27 - Rating: 5)
Very professional and did an outstanding job.Explained everything in detail, showed me the issues and how they were going to fix them. Then showed me the results. Overall a great experience and quality job.

Review 160 (2024-10-13 - Rating: 5)
Brandon came out within 2 hours of our call. He was very friendly, knowledgeable and tried to make sure he did what was right for us. Best plumber experience we have had.

Review 161 (2023-02-25 - Rating: 5)
I sold my home and it was moving day. I went to disconnect my washing machine and noticed that the water would not shut completely off. I had to have it fixed before the mover arrived. I called and explained my situation and was received by a very friendly and professional women (I’m so sorry I can’t remember her name). She said someone would be there in 30-45 min. Just like clockwork, Patrick arrived at my house and explained everything he was going to need to do to complete the repair. Patrick was done in about 20 minutes which was just before the movers arrived. Patrick was fast, friendly and professional! I would absolutely use them again!

Review 162 (2023-10-09 - Rating: 5)
Joe Wright was the technician that came out on a Sunday. Five star to him!!! Complete the job and very good quality! highly recommend Joe from rooter!

Review 163 (2024-03-30 - Rating: 5)
Keion is the man! Great guy, will definitely be asking for him directly to help me with my plumbing needs! Thanks again for the brownie points with the wife!

Review 164 (2024-10-02 - Rating: 5)
Great service fast very experienced and will use again

Review 165 (2024-10-24 - Rating: 5)
Fast response, tech was professional , got the problem diagnosed and sewer lines cleaned out.

Review 166 (2022-11-23 - Rating: 5)
I called for service at 745am and my plumber finished up his work and was out the door by 10:15am the day before thanksgiving! They also offered $75 off my service for donating canned goods! My plumber was extremely kind and made me feel extremely comfortable and safe as a woman at home alone. He explained the problem, fixed it and even offered recommendations to avoid further expense. Might not have been the cheapest option but the speed, quality and feeling safe and comfortable was well worth it especially with needing to cook and do laundry for the holidays! Thanks Paul!

Review 167 (2024-03-02 - Rating: 5)
Very satisfied with the service that Lucas provided. He is a great asset to your business. Courteous and knowledgeable. Much appreciated. Thank you.

Review 168 (2022-08-30 - Rating: 5)
We had to use this service for an issue with one of our bathrooms. Reasonable price for the work we needed. The technician was thorough and helpful with explaining in detail the work which was needed. He was able to get our issues resolved on the same day which was so helpful. Will utilize again in the future.

Review 169 (2023-08-11 - Rating: 5)
Joe was amazing. He was very informative and patient with us on making the correct decision. We will definitely be using them again in the future.

Review 170 (2022-07-20 - Rating: 5)
We had water volume issues, and turned out to be an issue with the triangular water distribution valve. In the first day that we reached out, we had our :-2 hour window provided in the morning- a service technician come out- the issue identified- the technician went to buy the parts- came back to install and test/resolve the issueGreat service and all done in one day. Friendly technician that was well educated, and got a good deal on the part we needed. Would recommend to anyone needing quick and reliable help!

Review 171 (2023-04-28 - Rating: 5)
I was pleasantly surprised by the service. Received multiple calls to verify address and time of arrival for the technician. Was able to watch the complete process of clean out and the camera snake to double check that everything was clear and ok.

Review 172 (2024-05-20 - Rating: 5)
I highly recommend Lucas. He was very polite and explained everything that was going on. I was very surprised how reasonable it was.

Review 173 (2024-07-22 - Rating: 5)
On time, thourough and friendly. I would definitely recommend to anyone 10/10

Review 174 (2023-08-14 - Rating: 5)
Joe and Justin were really helpful. I am happy with their work, guidance, and support. They really do care for the customers!! Thank you joe and thank you Justin. We appreciate it!!

Review 175 (2024-09-28 - Rating: 5)
I was pleased with Patricks work. I dont know what the inside of our sewer looked like before but its very clean now. And he told us some things about our washer standpipe that previous technicians never told us. It might help us out in the future.

Review 176 (2024-03-06 - Rating: 5)
Nice young man, explained the cost upfront, flat rate. Went straight to work, did a great job, very competent. Thanks again.

Review 177 (2024-03-08 - Rating: 5)
They were very prompt and did an amazing job. Very friendly and helpful. Would definitely use them again

Review 178 (2022-04-06 - Rating: 5)
The gentleman Jeremy that came out was very nice and professional. He fixed the pipe and made sure it was no leaks. The price was doable and I was happy with my service. And it’s covered for 90 days that’s a plus incase something goes wrong.

Review 179 (2024-11-09 - Rating: 5)
Easy online scheduling, texted eta and met it. Corey was professional, friendly and efficient. He never slowed down and was done in short order. Thank you, will be my 1st call if another problem arises.

Review 180 (2024-05-04 - Rating: 5)
Lucas came out and helped clean my main line as my interior plumbing wasn’t working. He was very helpful/informative and fixed the issue with no hiccups.

Review 181 (2021-12-17 - Rating: 5)
Chris and his partner were fantastic! They came out so fast and we had a holiday event going on and they worked so well with us, very professional and kind. They explained everything well and we felt like we were in very good hands! When big issues like plumbing happen, we will be turning to these guys!

Review 182 (2024-03-02 - Rating: 5)
These guys were quickly to get to my house. They were very professional. I will definitely count on this company for my next plumbing services.

Review 183 (2023-10-29 - Rating: 5)
Chris was great! Very friendly and helped explain what was happening and what he was going to do to fix the issue. Definitely recommend!

Review 184 (2024-07-26 - Rating: 5)
Very professional business and they did a great job.

Review 185 (2023-12-14 - Rating: 5)
Frank was great. He was on time and completed the job satisfactory. He went above and beyond to ensure the issue was resolved.