Roto-Rooter Plumbing & Water Cleanup

Located in Honolulu, Hawaii

Address: 3049 Ualena St Ste 713, Honolulu, HI 96819, United States

Phone: +1 808-846-1200

Rating: 4.8

Services

On-site services
Language assistance
Repair services
Appointment required
Credit cards
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-06-27 - Rating: 5)
Joseph was sent to assess my kitchen sink since the water wasn’t going down. He arrived in a timely manner and assessed the problem quickly. He gave me price estimate and I agreed to do the work. He was very thorough and explained things along the way as he did the work answering all of my questions. He got the problem resolved and made sure there were no leaks or any water dripping from any of the parts that needed to be tightened really well. He cleaned up his area and made sure everything was contained to a plastic bag to be thrown away outside. He gave excellent service today and I am so appreciative that I have my sink back in working order now. I will deposited use Joseph again if I can request him in the future if ever needed.

Review 2 (2024-12-18 - Rating: 5)
Joseph was prompt and extremely professional. He explained what he was doing and the best way to repair the pipes, not to mention it was an emergency late night call. The job was a complete success, no more leak or kitchen flooding. Overall, I would recommend Roto Rooter if you are looking for quality and professionalism.

Review 3 (2024-11-20 - Rating: 5)
Joseph was amazing. Came here quick and he had his work cut out for him. My son busted our spiket pipe and Joseph came and fixed it. He had to crawl under our house (over 40 ft) multiple times to get to the pipe and he did it without complaint. I would hire him over and over again if we needed to. AMAZING WORK!!!

Review 4 (2024-12-25 - Rating: 5)
Excellent service! Prompt and thorough… Bucky and Joseph were very knowledgeable and discovered the problem quickly. We are grateful for their help!!!

Review 5 (2024-12-07 - Rating: 5)
Joseph did an awesome job. It may not have been an emergency to most people, but to us, it was an emergency when our nob for the cold water broke. He fixed it right away and gave awesome customer service. I sure would recommend him if in need of a plumber.

Review 6 (2024-12-23 - Rating: 5)
Had a great experience with Roto Rooter! Our technician Joseph came quickly to repair our leaky pipe under our toilet. He gave us a good Christmas discount too!

Review 7 (2024-09-18 - Rating: 5)
They were able to see me short notice which was very much appreciated. I do have any issues with them and I’d use them again if the need arises. Joseph especially did a decent job.

Review 8 (2024-11-21 - Rating: 5)
Joseph was absolutely wonderful and fixed a huge plumbing/drain issue in my kitchen sink! He also helped fix the neighbor’s sink. I highly recommend Roto-Rooter!

Review 9 (2024-12-19 - Rating: 4)
Took longer than expected but Joseph was very professional, friendly and did a great job.He worked so hard and checked on us the following day to make sure al was well.

Review 10 (2024-10-25 - Rating: 5)
Joe came out twice this week to support our site with Back flow testing, awesome guy to work with and very knowledgeable. This is the second year I’ve had the pleasure of working with him and will continue to request his services in the future.

Review 11 (2024-07-13 - Rating: 5)
Joseph was awesome! He came out to our home on a Friday night to fix a pipe that had broken. We are so grateful for a great job by Joseph and Roto-Rooter. Will be using again and would recommend to anyone in the future.

Review 12 (2024-11-01 - Rating: 5)
Good day, I just wanted to take this opportunity to shed light on two wonderful professionals that are part of the Roto-Rooter Team. The two Team member I am referring to are Joseph and Bucky. These two Team Member truly exemplify what it means to be a professional and service provider. On October 31, 2024 in the island of Oahu in Hawaii my wife and I experienced a serious plumbing emergency. After purchasing a new washer and dryer and having the install at our residence the water outlet valve for the washer had a catastrophic failure causing water to shoot all over our garage. My attempts to resolve the matter with my limited plumbing skill only further exacerbated the situation. So in a moment of frustration and desperation I called Roter-Rooter for help. Knowing it was late even and Halloween as we left me doubtful I would get the help I needed. However when I spoke with the dispatcher I was told someone would be sent out. After a while Bucky arrived at my residence to check for water damage and found no significant damage and informed me that Joseph the plumber would be coming to my residence once he completed his current job. The hour was late and Bucky call and said the Joseph was done with his shift at 10pm, I informed him that we really needed assist tonight and ask if he could help us get this situation resolved tonight. Because of the water shooting from the washer valve I shut off the was at the master valve for the entire house. This meant we had no water for the toilet, sink, shower or preparing food. So Bucky said the would get back to me. After a few concerning minutes Bucky call back and said that both him and Joseph were on their was. Within minutes they arrived at my home and quickly resolved the matter with great care and expertise. Their reason for reconsidering and coming out was their concern that we would have not water in our residence. Their words and actions were genuine and heartfelt. Their tone was understanding and comforting and the skill honed to perfection. These two professionals deserve recognition from their leadership for be exemplary Team member. Because of the stellar performance and professionalism I will surely recommend Roter-Rooter to both my friends and family whenever they experience plumbing concerns. Please pass on mine and my wife’s gratitude and praise to Bucky and Joseph. Well done and we thank you. Blessings

Review 13 (2024-10-26 - Rating: 5)
Im very satisfied with the job by Mr. Joseph Gasmen. I was really depressed for the last two weeks due to my broken toilet. I called Mr. Joseph Gasmen and he returned my call right away. I am so grateful and thankful for the job he did. I can sleep better peacefully. I will always have him fix all my defective plumbing issues . Thank you so much 💓!

Review 14 (2024-12-22 - Rating: 5)
Quick response and able to fixed the issue in no time. Joseph kept us inform for any changes on all the works that need to be done. Great experience. Thank you

Review 15 (2024-07-25 - Rating: 5)
The team was running behind and I had to reschedule the time but once they were here they were quick and clearly explained everything going on. They were even nice enough to explain to me that the clog affecting me wasn’t even my fault and it was stuck in the main stack of the apartment and was affecting other units. They wrote my receipt in a way where I could make a case with my apartment managers/landlord that I should get some or all of my money back. Thank you to Chris and his teammate.

Review 16 (2024-08-04 - Rating: 5)
First time calling Roto because no one has a plumber they will recommend.Eli and Garrett were professional and did a great job on our multiple repairs. Will definitely call Roto again.

Review 17 (2024-08-29 - Rating: 5)
Joseph, the plumber who came to my aid was pleasant, knowledgeable and professional. I needed to repair a broken bathroom sink pipe and Joseph got it done in no time. Two thumbs up for Roto-Rooter and a huge MAHALO to Joseph. I will be sure to call on you again!!

Review 18 (2024-11-20 - Rating: 5)
Curtis, the licensed plumber, was very friendly and professional. I had a water leak in a crawl space under my house and he repaired it within 15 minutes. He gave me a discount and his card should I need his service again. Any future plumbing issues I may have I will surely give him a call. Thank you Curtis and Roto-Router.

Review 19 (2024-10-31 - Rating: 5)
Excellent service! Joseph is awesome. Give him a raise! I will call Roto Rooter always for my plumbing needs.

Review 20 (2024-11-09 - Rating: 5)
Curtis was very polite and friendly. He did great job fixing our problems. I would definitely ask his help if we have problems. Thank you.

Review 21 (2024-09-02 - Rating: 5)
I called and needed service right away and was booked an appointment same day within hours. Chris and Dayne arrived at my house promptly and introduced themselves by name to me. Chris & Dayne went right to work and was able to unclog my toilet. Yay!! They were both easy to talk to and answered all of my questions.

Review 22 (2024-12-15 - Rating: 5)
Johnny was responsive and efficient in fixing the toilet problem on a Saturday afternoon. Appreciate the senior discount that he offered as part of the estimate!

Review 23 (2024-11-22 - Rating: 5)
Plumber Dayne A did a professional & great job on unplugging our shower drain on 11/22/24. He was polite & explained everything to us in detail from the cost & the cause of the problem

Review 24 (2024-07-17 - Rating: 5)
We called Roto-Rooter because a couple of the drains at our business were draining slowly. Joseph was our guy. He spent the time needed to thoroughly unclog the pipes that were causing the issue. He also provided input regarding why the pipes may have gotten clogged in the first place as well as advised us to change one of our pipes that he noticed was showing signs of corrosion. Efficient, helpful, & friendly - solid job. Thank you, Joseph!

Review 25 (2024-06-03 - Rating: 5)
I cannot say enough good things about Eddie. If you are looking for a plumber on island, Eddie is your man. I would go so far as to say Eddie should be considered as the #1 in his field/craft in the state. He is extremely knowledgeable , takes a no nonsense approach, and most importantly is genuine in his concern for the customer. He recently went above and beyond ensuring that we were serviced in a timely manner, making the needed adjustments and fixes conducting a thorough trouble shooting process, and even ventured to the store on our behalf to acquire needed parts quickly. We were confident in Eddie being able to help us and he took that confidence to the next level here. Would love to work with Eddie again. Thank you!

Review 26 (2024-09-02 - Rating: 5)
Had my drain unclogged and they were very quick and professional. Thought it was a bit pricey but then again it was a Sunday. Overall good service.

Review 27 (2024-12-28 - Rating: 5)
Fastest service in Honolulu. Gave me a discount and didnt charge me for labor just parts.

Review 28 (2024-11-12 - Rating: 5)
Persistent to perfection. David and Carlos committed and communicated through completion. If you want the job done right, these are the people to call.

Review 29 (2024-09-03 - Rating: 5)
A section of galvanized pipe feeding a hose spigot disintegrated (rusted thru) on labor day. This required shutting off the water to the whole house. Joseph, the technician, quickly fixed the problem, so we had water in the house the rest of the day.Thank you Joseph!

Review 30 (2024-11-26 - Rating: 5)
Joseph is the best, came here promptly and very polite, get the job done right. Will use them again.

Review 31 (2024-11-08 - Rating: 5)
Bucky and Joseph went help us with our water damage problems. I appreciate the help with troubleshooting and finding the root cause of the issue with out water leakage.

Review 32 (2024-05-28 - Rating: 5)
Joseph from Roto-Rooter did a good job in installing a toilet, vanity sink and shower fixtures for us. He was diligent and friendly, and did above and beyond to do our installation. We would recommend him, and would hire him again, should the need arise.

Review 33 (2024-06-27 - Rating: 5)
Joseph was really nice and even offered to come late at night to fix my kitchen sink. He gave me suggestions on how to maintain my sinks. Highly recommended.

Review 34 (2024-07-07 - Rating: 5)
Five star service from the initial phone call to the notifications and very quick arrival of the tech THAT DAY. There was some initial confusion as I got two phone calls confirming from the national office or something right after making the appt. No biggie. Tech had to snake THREE times 75 feet and third time was a charm for fixing our kitchen sink. I almost gave four stars because it was $500 all told but I guess thats just what plumbers cost. When you dont have the use of your kitchen sink I think youre willing to pay almost anything. Very please with Roto Rooter!

Review 35 (2024-08-01 - Rating: 5)
Exceptional customer service and quality of service. Joseph quickly diagnosed and fixed the problem. Joseph is professional, with attention to detail, and very kind.

Review 36 (2024-06-26 - Rating: 5)
It was 11pm pass business hours and Roto-Rooter staff treated us as if we were the only thing that mattered. Joseph and David took the time to evaluate our problem and fixed our plumbing like new. I didn’t expect such work pride and reasonable prices from such a big company to us a small business. Mahalo RotoRooter

Review 37 (2024-06-18 - Rating: 5)
My toilet was leaking into my ceiling, but it was 7 PM so I figured that I would not be able to get a plumber out until the next day. Roto-Rooter sent out a licensed plumber within an hour. Joseph took time to figure out where the leak was coming from and explained the problem to me clearly. He was thorough in fixing the problem. I was able to sleep soundly that night!

Review 38 (2024-05-27 - Rating: 5)
Mason was very personable and professional.Went the extra mile to find the right place to “roto rooter”Carlos was also personable and professional.Both were friendly and I felt like it was family helping family..Would call again.

Review 39 (2024-04-26 - Rating: 5)
Joseph was very professional and respectful of my home and did excellent work and cleaned up after when he was done. The repair was made in a timely fashion and even pointed out some concerns he had about the condition of some of my other shower fixtures. He wasnt pushy and extremely fair. Would like to work with Joseph again if I need any emergency work done.

Review 40 (2024-11-19 - Rating: 5)
Joseph did a great job with the water clean up and installation of my parents water heater.

Review 41 (2024-06-07 - Rating: 5)
Carlos and Joseph were very helpful during the troubleshoot process of finding a leakage. Very efficient and affordable for their work. I rarely do reviews but these guys were really helpful.

Review 42 (2024-05-28 - Rating: 5)
The plumber, Joseph (RH31110) came to fix broken water main in our backyard. He was so friendly, professional, and respectful. Watching someone who has mastered a trade work is fantastic. It would behoove you to have someone like Joseph if you need a plumber.

Review 43 (2024-05-03 - Rating: 5)
Fast and respectful. Joseph was great! I had a clogged sink in my condo that was from the main community line and he was able to get it unclogged in under 30 mins at 10pm!! Thank you very much!

Review 44 (2023-12-07 - Rating: 5)
I highly recommend this company! Fast and efficient service when you need them. Last night they sent out a rep (Garrett) who showed up ahead of time and got the job done in no time. On point professionalism and he was courteous in removing his shoes before entering my home despite there being ongoing work/packing already taking place (therefore already pretty messy).Thank you & happy holidays, Roto-Rooter!!!

Review 45 (2024-04-26 - Rating: 5)
Eddie has been solving all our plumbing issues for the past 3-4 years. He’s very meticulous and patient…always takes the time to answer our millions of questions. Whenever we have a plumbing problem, we don’t hesitate. We know Eddie will fix everything!!

Review 46 (2024-10-01 - Rating: 5)
Joseph was extremely helpful and articulate at letting me know what was likely going on, and what he was going to try in order to fix it

Review 47 (2024-07-25 - Rating: 5)
The staff was friendly professional and courteous. Very easy to work with..Joseph explained what needed to be done.

Review 48 (2024-06-21 - Rating: 5)
Brad (svc tech), his helper and Carlos did a great job. Very professional, efficient in their work and helpful to me, their client.

Review 49 (2024-07-10 - Rating: 5)
Service was awesome! Technician was very professional and took the time to explain service that was completed. Very knowledgeable and friendly. Joseph is the man!

Review 50 (2024-11-22 - Rating: 5)
Thank you!! Joseph did an amazing job fixing my bathroom facet.

Review 51 (2024-09-25 - Rating: 5)
Joseph was outstanding and extremely friendly. He was a life saver!

Review 52 (2024-10-28 - Rating: 5)
Thank you very much for coming right away on Sunday even though is your day off.. appreciated..mahalo

Review 53 (2024-07-18 - Rating: 5)
Tried another company first. Big mistake!!! Never again. Cancelled 3rd reschedule. Roto came right away. Outstanding service!!!

Review 54 (2023-12-25 - Rating: 5)
My technican Chris was on time, polite and explained my options before beginning my service. He completed the repair quickly and had my clog cleared in no time flat! Thank you for coming out on Christmas Eve and providing me with excellent service!!

Review 55 (2024-09-24 - Rating: 5)
Joseph was very professional and diligent in fixing the leak while clearly communicating everything he was doing.

Review 56 (2023-10-08 - Rating: 5)
Superb service from the representative on the phone who helped set up our appointment to the technician and plumber who came to our home. Courteous and professional. Great service at a reasonable price. We’ve been using Rotor Rooter for all our plumbing needs for over 7 years and they never disappoint.

Review 57 (2024-07-19 - Rating: 5)
They came out quickly. They found the leak and clearly explained what they found to me and how it would get fixed. The tech was friendly and knowledgeable.

Review 58 (2024-11-02 - Rating: 5)
Joseph was on time and did a great job! Highly recommended!

Review 59 (2023-12-14 - Rating: 5)
I needed a plumber to clear the clog in my kitchen sink and didnt want to wait long for an appointment. I was able to find one online and called them. They were even ready to come out 2 hours after I placed the call. Luckily I didnt need them that urgently. They came next day and within my scheduled appt time. The tech explained what work was to be done before he started. Will definitely use them in the future. Thank you.

Review 60 (2024-01-04 - Rating: 5)
I called Roto-Rooter the morning after my failed attempt to snake my drain the night before. I was able to get an appointment that same morning, and the tech I had Eddie Cordes was great. Super friendly and got the drain cleared in no time. He kept the area clean while he was working and I couldnt be happier about that. Thanks for the help Eddie!

Review 61 (2024-04-26 - Rating: 5)
Andlin (# 3499) and his assistant were very knowledgeable, efficient, pleasant, courteous and neat in diagnosing the clog, determining the route of the clogged pipe and clearing the obstruction of a pool drain. I was very impressed and totally satisfied with them and the overall service provided by Roto-Rooter. I definitely would use Roto-Rooter again if the need arises.David F

Review 62 (2023-07-21 - Rating: 5)
I just want to share my praise for Joe, the technician that Customer Service sent to address the plumbing issues that I had in my kitchen. Not only is he great at his trade, but his passion and love for his work shows through everything he does. My “simple” job of replacing a kitchen faucet and the supply valves became more complex when he discovered a small hole in the copper pipe that the valve screws into. He addressed the issue without increasing the estimate and finished the job that required more time than anticipated. He is very diligent, honest and committed to providing the best service. He is experienced, efficient, courteous and neat. I love that he loves what he does. He has been with Roto Rooter for over 20 years. Thank you, Joe, for a job well done.

Review 63 (2024-07-10 - Rating: 5)
Joseph got the job done right! Didn’t have to wait long for him to arrive and got the issue fixed quickly! 10/10!

Review 64 (2024-06-11 - Rating: 5)
Joseph did his work well and checked to make sure everything worked. He was pleasant and very professional. I was impressed.

Review 65 (2024-03-21 - Rating: 5)
Joseph kept us informed of his arrival ect.Explained what he had to do and how long it would take. Clean, polite and informative.Will definitely use him again for other jobs.Thank you .

Review 66 (2024-04-04 - Rating: 5)
I expected a cable company situation where they would show up on a random day when the stars aligned and a golden hippogryph carried a flaming capybara through the sky, but they showed up in a couple of hours and fixed everything in less time than that. They were friendly and helpful. Im glad I called them.

Review 67 (2024-08-30 - Rating: 5)
Chris was amazing a real professional. Very quick and efficient!

Review 68 (2024-02-22 - Rating: 5)
5 stars to Joseph from Roto-Rooter!! Well communicated, and very knowledge with what has happen. We already knew where the flood/leak was coming from. We showed him the pipes that was located underneath our house. Joseph investigated the issue, then the next day he fixed the issue within couple hours and now there is no leak coming from our kitchen. Now we can go back to normal and not worry about any leaks or flood! I would recommend Joseph again from Roto-Rooter and will definitely contact him if we have any plumbing issues. Felt like we knew Joseph from a long time ago. Thank you Joseph and Roto-Rooter company for fixing the issue.

Review 69 (2022-11-06 - Rating: 5)
Joseph did an outstanding job of repairing 2 toilets; he was knowledgeable, courteous, efficient and very easy to work with. I would work with him again.I would also like to commend the behind-the-scenes staff on the phones. They are very friendly and provided great customer service. Lynn in Dispatch helped me out so much as well! I have been coordinating repairs for a condo unit; she is an excellent listener, speaks calmly with assurance, is very knowledgeable, and I felt I was in good hands and valued as a customer with the care she provided.I appreciate and would recommend Roto-Rooter to anyone in need of plumbing services!

Review 70 (2024-07-12 - Rating: 5)
Curtis did a great job to clear the bathroom sewer, took out lot of hairs and provided some good advices.

Review 71 (2024-01-13 - Rating: 5)
Roto-Rooter came out to replace a waterheater in my home. They crew (Johnny & Jesse) was so professional and respectful to the property. Very efficient service. I certainly will be using this company again!!

Review 72 (2024-01-03 - Rating: 5)
Update: my replacement water heater tank had a tiny leak after a few days. I contacted Roto-Rooter and they quickly sent in a worker within a few hours to resolve this issue. Very reliable company!

Review 73 (2024-05-04 - Rating: 5)
Joe, 3465, from rotorooter was speedy, detailed in explaining future service, and very kind.....everything was very efficient and we look forward to working with him again. Top notch service!

Review 74 (2024-05-14 - Rating: 5)
Eddie was professional, friendly, and did a quick and excellent job for our moderate issue at a fair price. Terrific service, would recommend.

Review 75 (2024-01-16 - Rating: 5)
Excellent service. Johnny Agbunag is a professional; had confidence in him cuz he knew what the problem was; had the parts and fixed the recent continuous leak right away. And did it efficiently; no leak; problem solved. I am happy and thankful!!!

Review 76 (2023-08-05 - Rating: 5)
Eddie from Roto-Rooter is amazing!!! My kitchen sink backed up over night. He was at my door within an hour of being called today. He went above AND beyond; he cleared the sink and pipes to the condo common line. MORE importantly, he was the first person to EVER mention a valve that could be put on my sink to prevent this recurring problem (that I’ve had to deal with for more than 20 years) of water and rancid garbage from units above me backing up into my unit. After clearing the pipes, he went to the hardware store to get the valve and installed it for me. I CANNOT express how much I appreciate his service!!! He definitely deserves praise AND commendations!!!

Review 77 (2024-01-18 - Rating: 5)
Called early morning, took until afternoon to come. They having busy day. Very thankful to Johnny for clearing our drain. He has been to our house before so professional and thorough.

Review 78 (2023-09-15 - Rating: 5)
Whats not to like? Starting with their efficient online appointment maker one night, I was able to get a crew out the following morning. They were friendly, capable, and upfront about costs and possible complications. They helped me last year, and I didnt even bother looking elsewhere when I needed a fix again just now!

Review 79 (2024-04-21 - Rating: 5)
Johnny A. showed up promptly within the specified time frame. He worked very hard to remove the clog. I am very satisfied and recommend Roto Rooter!

Review 80 (2024-12-11 - Rating: 5)
Roto-rooter plumber Garret was very professional and courteous. His diagnosis was very easy to understand and answers to my questions were very satisfactory. I would definitely use your service again.

Review 81 (2022-12-18 - Rating: 4)
The efficiency and timeliness of the service call was outstanding as was the work that was completed by Brad and his colleague to unclog the main line. However, the follow up which we were told was arranged for the camera sweep of the main pipe that was cleaned has been very frustrating. We were initially informed that the appointment was made for 1-2 days and that we would be called. No call was received and when we checked, we were told that the follow up appointment was not made. It was rescheduled and we were subsequently informed that the follow up call was dropped and not arranged. We are now waiting for the third attempt for the follow up visit which has to be rescheduled even one more time. We have had to initiate all of the follow up calls. No one call to inform us of the status of any of the presumably follow-up appointments. Once Raul was able to arrange for the follow up visit, he was very professional and efficient. He was informative as well. The post-cleanup lack of communication at the office and dispatch service is what downgraded the rating for the service. The personnel who came to the site were great.

Review 82 (2024-05-07 - Rating: 5)
Uncle Joseph came out to help with turning our water back on. He was very helpful and did his absolute best to remedy the problem. Highly recommend his service !

Review 83 (2021-07-29 - Rating: 5)
Rance was absolutely amazing! I has quite a few plumbing issues and he was there within a few hours. He helped me to find the best solution for the best price and I really appreciated experience. If you ever have any issues with plumbing he is definitely your guy!

Review 84 (2023-08-06 - Rating: 5)
First and foremost I value knowledge highly. Mr. Eddie is the professional and he was very knowledgeable buts most importantly was willing to teach me and educate me so tgat I can address, understand, and troubleshoot in the future. Mr. Ben was great at identified the problem, had all the necessary hi-tech equipment, and the resources to get the problem fixed in a timely manner. Great team! My day started off bad and they made a terrible event better by supporting me in my time of need. They are not cheap but if you want high quality and the security of knowing that it is done correctly and to standard with no short cuts then they qte the way to go! I highly recommend these two gentlemen, if you give through this company ask for Mr. Eddie and Mr. Ben I cant speak for the rest of the employees 😉 I walked away happy and more knowledgeable then prior to their arrival 🤙🏾👍🏾

Review 85 (2023-08-17 - Rating: 5)
Had a drain clog that was affecting the whole house, they sent Chris out within 2 hrs and he found and fixed the problem within an hour. He was very professional, knowledgeable, and walked me through everything so I knew exactly what happened. Would recommend.Edit: Had a separate issue and they sent Chris out again, still the great service!

Review 86 (2024-04-30 - Rating: 5)
Excellent service, was even able to work with me on pricing. Busted pipe in the back yard they responded quickly and I am truly grateful for our technician!

Review 87 (2023-12-11 - Rating: 5)
Chris was great. Came right in and knew exactly what he was doing. He fixed the issue right away and was nothing but kind and respectful. A big thank you to him and his team.

Review 88 (2023-10-13 - Rating: 5)
Joseph was very professional and timely. I was able to explain the problem and he came up with a solution quickly. Job was done effectively and to my satisfaction. I would use Roto-Rooter again.

Review 89 (2024-01-12 - Rating: 5)
Joseph was very friendly and professional. Got to the root of the problem quickly and provided detailed preventative actions for the future. Would highly recommend this technician to my peers and anyone in need.

Review 90 (2024-07-08 - Rating: 5)
Cool guys, helped me out really quickly. They were able to explain everything to me and told me about the warranty and possible future problems.

Review 91 (2021-03-08 - Rating: 5)
Rance was amazing! We had a horrible clog in our toiletthat had backed up into our tub and overflowed everywhere:(Rance came quickly and was able to take care of the whole messefficiently and with a smile. He was a welcome presence with his positiveenergy and great sense of humor. Definitely needed and much appreciated!Thank you Rance!

Review 92 (2024-09-27 - Rating: 5)
Joseph and David did great, helpful and stayed till the job was finished👍

Review 93 (2023-12-26 - Rating: 5)
Chris was knowledgeable and offered the best customer service. He apologized for being late but no complaints as I needed helped on Christmas Eve. Would definitely use and recommend Roto and Chriss services again!

Review 94 (2022-11-12 - Rating: 5)
Eddie from Rotor Rooter arrived, he was very professional, polite, and unclogged our kitchen sink in less than an hour. He is a very pleasant man and knew his trade and also provided his professional advice in how not to clog our sink again. I would highly recommend Eddie to anyone.

Review 95 (2024-11-22 - Rating: 5)
RSVP made within 30 minutes of on-line request; service was professional and friendly; repairman provided useful information; cleaned up after he was finished

Review 96 (2023-07-05 - Rating: 5)
Joseph was instrumental in getting my plumbing emergency fixed. He returned the following morning to take a final look and make sure I was good to go before leaving the house. Thank you, Joe3465! And thanks for the prompt service, Roto-Rooter!

Review 97 (2021-11-12 - Rating: 5)
Rance - Had a great time with Rance! He was incredibly informative and helpful, and spent the time to truly solve our problem and make sure it was solved. He was friendly, and easily related with me and my family. I would gladly have him help again if I had problems in the future, and would easily recommend him to anyone I know with plumbing issues!

Review 98 (2021-10-09 - Rating: 5)
I called their number set up a free estimate, was told it would be within the hour. It was less, he fixed my toilet quickly. Rance was clean, fast and very professional. I am disabled and this was a small catastrophe for me, and Rance, he took care of very quickly. Im very pleased , hopefully we wont need to but if we have to well definitely be calling Rance again.

Review 99 (2024-06-20 - Rating: 5)
Joseph did really good job and service.I’d like to ask him next time too.Thank you

Review 100 (2020-01-29 - Rating: 5)
Erick was quick to respond upon being dispatched from the call center. His professionalism was impeccable and extremely knowledgeable regarding existing questions and concerns. He was able to identify and resolve the problem in a timely manner. He also completed the job by recommending future maintenance tips and servicing. Overall experience was excellent.Rance and Chris came out and on very short notice. They were very professional and went above and beyond to make sure I understood what exactly they were doing at every point in the process. They all stayed until the very end and reassured me they would follow up with me until the situation was resolved.

Review 101 (2022-11-29 - Rating: 5)
Free flowing drains within a couple hours:) Very professional with easy communication and fast service. Torey came quickly with shiny tools and a pleasant attitude. The cost was reasonable with a 30 day guarantee. A great business for drain cleaning

Review 102 (2023-12-08 - Rating: 5)
Roto-Rooter plumber installed a new garbage disposal. The service was completed excellently by an experienced and efficient worker, named Johnny. He was on time and very neat.

Review 103 (2023-08-18 - Rating: 5)
Johnny from Roto-Rooter was AMAZING! Having him show up to repair my leaky shower made my day.I got estimates from other companies who told me that they needed to do a huge replacement and would need to cut off the faucet handles because the screws were stripped and would need to rip out my shower tiles in order to fix the leak. They said it would cost me over $2100 and that they needed to come back if I decided to have them fix it because they didn’t have any of the parts. They said this after already making me wait over 3 hours past the time they initially said they would show up to do the estimate.Johnny showed up exactly when his dispatcher said he would. He took one look at it and said he could just replace the parts, which he had with him and it would be a pretty easy fix. He easily took out the screws that were stripped WITHOUT cutting off the faucet handles! The cost of the job was 70% less than what the other companies quoted me. Job was completed in an hour. I am so VERY VERY HAPPY with Johnny at Roto-Rooter! Highly recommend Johnny and Roto-Rooter for your plumbing needs.

Review 104 (2024-01-24 - Rating: 5)
Thank you Joseph for coming out in fixing our shower tub that leaking. You did a great job my filipino kababayan.I like this company theyre fast and make your money worth on fixing the problems. Thank you Joseph for coming right away.

Review 105 (2021-12-02 - Rating: 5)
Overall service was excellent! My technician Rance did great work! He was very knowledgeable, professional, and friendly. He arrived promptly and made sure everything was cleaned up before he left! I would definitely recommend working with him again!

Review 106 (2023-12-08 - Rating: 5)
Weve had a few plumbers service our needs, but Ben from Roto Rooter Plumbing is NO KA OI. Ben was patient and attentive to my concerns. He is very customer oriented and exemplifies Aloha. Mahalo Ben!CWong

Review 107 (2024-05-16 - Rating: 5)
Thank you very much to Joseph! He is very professional and knowledgeable at his work.I highly recommend his service to my family and friends. Thank you!

Review 108 (2023-04-07 - Rating: 4)
Chris was polite, spoke clearly in detail of when his morning schedule was like and the time he would be at my house.He called me when he arrived at the house and gave me and reiterated of what he plans to do to address the plumbing issue and approximate time it will take him to complete the work.There was an issue with clean-out access and Chris called me informing me of the situation and offered an alternative. it was an extra charge which made sense of the extra work involved. Chris was upfront with all charges and there were no surpirises.Once completing the camera investigation, Chris called and provided a summary of the investigation and would write a report with options to address the sewer line issue. Chris explained the options in detail.At this.point in the project -investigation/research , I am satisfied and impressed with Chris and Roto Rooters corporate training. Good stuff!!

Review 109 (2023-08-28 - Rating: 5)
Joseph came out on a Sunday afternoon to clear a clogged kitchen sink drain. He was very thorough and cleaned up the area after he was finished. We were very pleased with his service.

Review 110 (2022-09-07 - Rating: 5)
Sent remarks after the service. Simply put, the tech, Joseph did an excellent job clearing my washer drain. He was professional, yet very personable! I cant say the same for their admin/dispatch system as the online scheduling and the email reply from them was different. Their timing of sending a tech was off!Otherwise, Ill continue to use RotoRooter as their techs Ive worked with are really good at their jobs.

Review 111 (2020-01-25 - Rating: 5)
Rance was very helpful. He explained everything that could be going wrong and figured out the best way to access the sewer lines. He was ready to come into the house and remove the toilet to get the job done, but then he found an outside clean-out that made the job faster, more thorough, and actually a better deal. He solved the problem and recommended some additional maintenance things that we can do on our own. Definitely recommend using them in the future.

Review 112 (2021-08-29 - Rating: 5)
Rance was a pleasure to work with! He came in a timely manner, fixed our problem efficiently and quickly and was all around pleasant to interact with. If we had any future issues I would hope to have him remediate our problem for us, he truly was great! Definitely recommend him and his team from Roto Rooter.

Review 113 (2024-04-27 - Rating: 5)
Joseph was very quick and efficient. Definitely loved having him work on our unit.

Review 114 (2022-06-22 - Rating: 5)
He was very good. Pleasant & did what I needed to get the sink unclothed. Company got a more expensive than the last time we used rotor rooter. Of course understandable but bit more then expected. Not sure how jobs are estimated. But should consider that thank you.

Review 115 (2024-09-06 - Rating: 5)
Thank you Joseph, for the very, very good service to unclogged my sink!

Review 116 (2024-01-03 - Rating: 5)
Joe was great and very professional. He was able to complete the project perfectly! I would recommend Joe to my family and friends!

Review 117 (2024-03-23 - Rating: 5)
Joseph and the team were quick and responsive and helped us get on track to resolving our shower faucet issue. Mahalo Nui and great job!

Review 118 (2022-12-27 - Rating: 5)
Torey was INCREDIBLE! Thorough, super friendly, very efficient and effective! So grateful for the prompt and complete service. Roto-Rooter was first class, professional and wonderful service!!! Highly appreciative and would recommend with highest regards!

Review 119 (2020-12-22 - Rating: 5)
Rance was fabulous! Great service & professionalism! Answered all of our questions with excellent options & explanations! We would recommend him highly! Outstanding job! He tried so hard but our pipes are too old.

Review 120 (2024-10-11 - Rating: 5)
Jared and Dave did a good job replacing our shower drain. Friendly service and quick, same day response. Would recommend for future service.

Review 121 (2024-08-03 - Rating: 5)
Joseph is man.Fixed drain of grease.God bless Joseph for his knowledge.

Review 122 (2019-08-12 - Rating: 5)
Rance was very professional, courteous, and friendly. He was also thorough and helped me to feel at ease as he went through the process of making my repairs. If possible, I would request Rance to be my technician of choice in the future should another plumbing situation arise in the future.

Review 123 (2021-04-14 - Rating: 5)
Debbie helped communicate through the wait time I appreciated the calls letting me know when Joseph would arrive. Joseph was fantastic, he assisted me with my water heater, it didn’t have heat, he was able to get the water heater work. He went above and beyond. I really appreciated him taking his time to make sure the water heater stayed at the temperature. He is kind, and attentive to your concerns and needs. My service was fast and efficient, I will go through this company again. Thank you Joseph!

Review 124 (2021-02-23 - Rating: 5)
Friendly technician provided exceptional service. Casey Sandoval tech#1545 was courteous and professional and provided quality service fir our family. Casey took the time to speak to me and understand the situation. He experience insured our issue was resolved efficiently and professionally. Casey did a great job.

Review 125 (2020-03-17 - Rating: 5)
Thank you very much, Rance!He was awesome and knowledgeable. He quickly went into action to clean the clogged drain and explained how and what steps he took to fix the problem. We are very happy with his work and will recommend to everyone we know.

Review 126 (2019-08-05 - Rating: 5)
Our main kitchen line was clogged. I was able to clear it in the past but this time the job was too big. Called Roto Rooter. I am glad I did. Rance was very prompt and professional. He was able to clear out our clog in minutes which I tried clearing earlier for about two hours. Glad I called. Excellent job. Very nice person.

Review 127 (2019-12-03 - Rating: 5)
Excellent customer service! Rance was friendly and professional. He explained all aspects of what he was doing in easy to understand laymens terms. He worked very efficiently and left the work area in a neat and clean manner.

Review 128 (2021-03-19 - Rating: 5)
Rance was very professional and was super helpful. He wanted make sure we were completely satisfied and well taken care of. We would definitely bring him back for any other problems!

Review 129 (2023-10-11 - Rating: 5)
My water heater broke and called rotorooter to fix it. I didnt have to think twice! They fixed my washer and dryer just a few months ago and was very satisfied with their service. I will not call any other business to take care of my plumbing need. The plumber is very honest and answered all my questions about cost saving solutions. Keep up the good work Manong Joseph!

Review 130 (2024-06-14 - Rating: 5)
Joseph is very knowledgeable and professional! Quick to clean out my tub drain. Thank you Joseph for being quick and courteous...Will definitely use services again!

Review 131 (2023-09-18 - Rating: 5)
Chris S. and Carlos Silva did an outstanding job of analyzing the problem of water pooling on the bathroom floor of the condo we are renting for a week! Additionally they were most courteous in explaining the problem to us!!!The owner of the condo refused their services because he thought the price was too high, even though Chris negotiated the price with him. So my husband and I are left with a flooded bathroom floor til tomorrow when the owner will send his plumber over.

Review 132 (2021-03-22 - Rating: 5)
RanceCool dude came to do his job very efficiently and smoothly. Knows his trade very well and powerfully executed what he needed to do. Had main line clog and brought his big guns, and camera, to clear it. Great work! Would totally recommend!

Review 133 (2022-10-15 - Rating: 5)
Roto-Rooter sent a technician this evening and he was able to fix the problem. Allasane was professional, friendly and courteous, being careful when he brought in equipment. We appreciate the service provided; you don’t realize how important toilets are until they stop working!

Review 134 (2018-06-16 - Rating: 5)
Great service! Very professional. Eddie has just fixed a pipe in my apartment. Came on time, gave a 20 min call prior arriving. Immediately found a problem and fixed within 20 min (luckily wasnt anything serious). Very nice, very polite, experienced and professional. Making an appointment was very easy. I tried to contact two other companies but nobody picked up the phone and never called back. In Roto-Rooter the phone was answered immediately, they work 24/7. And they give a 30 days warranty on the work that was done. Thank you so much for the great service.

Review 135 (2023-03-12 - Rating: 4)
Great experience, called on a Friday and they were here within 3 hours with a team to find and fix our water heater leak. Dried everything up quick and Joseph had a new one installed next day.

Review 136 (2019-12-05 - Rating: 5)
Rance was our service person. Response time was excellent. Our job required snaking our kitchen drain that had backed up after using the disposer. Although he ran into problems with our old pipes, he effectively cleared the clog. Will use Roto-Rooter for future plumbing emergencies.

Review 137 (2024-06-21 - Rating: 5)
Joseph was awesome! Knowledgeable, kind and a pleasure to work with. Thank you!!!

Review 138 (2023-08-15 - Rating: 5)
Phenomenal work. Very helpful and on time! Understood how to troubleshoot the plumbing issue and was able to find a solution quickly. Very much so enjoyed interacting with the Roto crew. Thank you.

Review 139 (2021-07-30 - Rating: 5)
Rance was amazing and accommodating throughout our entire experience. There was a tough situation with our neighboring tenant, but rance stayed professional, patient, and understanding. I would highly recommend him in the future.

Review 140 (2019-12-04 - Rating: 5)
Rance was awesome to work with. He was very knowledgeable and professional. Fixed the problem very quickly. Would definitely recommend Rance coming back if we have future issues.

Review 141 (2020-03-09 - Rating: 5)
Rance came to clear our toilet. It was clear that he has technical knowledge and experience to diagnose the problem and took care off it extremely fast. He is super friendly and courteous. He was a pleasure to work with. He is an asset to the company and should be valued as such. Thanks Rance!

Review 142 (2020-02-06 - Rating: 5)
Rance: great service, very punctual, good communication skills and respectful! He explained everything he was going to do prior to starting work.i am glad that he was the one who came to repair our clogged toilet and tub. After he was done, he cleaned up his work and explained what needs to be done.Thank you very much to Rance! Thank you Roto-rooter!

Review 143 (2023-03-28 - Rating: 5)
Johnny was super helpful in fixing our slow leak drain!!! He worked very efficiently and communicated really well with us!! Great experience! Thank you Johnny!

Review 144 (2021-09-13 - Rating: 5)
Rance came and jetted our plugged house lines. He went above and beyond and did a great job. Made sure we were well cared for. Would definitely recommend him to others.

Review 145 (2020-03-07 - Rating: 5)
Our plumber Rance was quick to respond. He was very knowledgeable and great at explaining. We live in a condo and was appreciative of Rance taking the time to explain how all the pipes were interconnected and what needed to get done. He was fast, efficient and considerate. I would highly recommend Rance for all your plumbing needs.

Review 146 (2021-10-10 - Rating: 5)
Rance was amazing!! He was extremely friendly and efficient! We had called other companies and they couldn’t come for a week or longer. They came within the hour on a weekend!! Completely satisfied!!

Review 147 (2021-06-18 - Rating: 5)
Very satisfied with the service provided. Eugene was very professional in keeping us apprised of the ETA of the plumber.Joseph was very polite and professional and we definitely enjoyed having him do our installation. We will definitely call Roto-Rooter again for our next plumbing issue.

Review 148 (2021-08-10 - Rating: 5)
Call Roto Rooter for clogged toilet @7am and they were here within time frame they gave me. Albert and Sam did an amazing job. They were very professional and nice. Job was done in less 30 minutes.Thank You so much!

Review 149 (2020-11-16 - Rating: 5)
Rance was able to come and assist us shortly after we called.He was professional and patient with explaining everything to my parents. My father and I worked hours on trying to clear our clog to no avail.Everything is flowing and no more backups.

Review 150 (2024-11-06 - Rating: 5)
Thank you Joe for coming to my house to fix the water leaks in the middle of the night.Joe is very proficient worker. Thank you Joe. I will call roto rooter again if something emergency came up.

Review 151 (2021-08-16 - Rating: 5)
We called Roto-Rooter late at night after trying and failing to self snake our tub on our own. Although we were set up for the following morning, Rance ended up calling and coming over the same night at almost 10 pm! He was very friendly, professional, and really quick at fixing our problem. He even talked with my husband about what could have happened and what can be done. Such a happy customer! Thank you Roto-Rooter, especially Rance!

Review 152 (2020-04-22 - Rating: 5)
Rance was puntual when he said was coming in 1/2 hr. Very professional. Explained his services and how he was going to approached it. Spend time cleaning the area after the service. Also explained how to keep up with future maintenance. Overall excellent experience. Will refer to all my friends and family.

Review 153 (2022-12-23 - Rating: 5)
Torey (drain specialist) was personable, efficient, he even cleaned the area after. My tub drain is no longer plugged. In addition, Torey gave better info on draining other than what I attempted to do. Outstanding service! Thank you Torey and Roto-Rooter!

Review 154 (2021-02-22 - Rating: 5)
So fortunate for today’s service! We had a hiccup early and couldn’t have the original tech help us. Turned into a 2 day ordeal. However, Roto-Rooter was able to send out another technician, Rance. He was extremely helpful and knowledgeable. Able to solve our hang up and educate us on the building. Service this great, especially on a Sunday, is rare to receive. Mahalo for your help!

Review 155 (2020-03-02 - Rating: 5)
Rance was terrific! He was on time and very professional. He cleared the tub clog quickly while coordinating with the next door neighbor of our high rise unit. Would highly recommend using Rance at Roto Rooter!

Review 156 (2021-05-25 - Rating: 5)
Our experience with Roto Rooter was so excellent. Your technician, Joseph Gasman, assessed our problem and immediately worked to resolve it. He was very knowledgeable and worked efficiently. We appreciated his patience in answering all of our questions. This was definitely a 5 star experience! We would recommendRoto Rooter to anyone!

Review 157 (2019-08-19 - Rating: 5)
I am soooo happy Rance came by to service us last minute for our clog that my Daughter stuck a toy down our tub drain. He immediately came within the hour as he is located in town and got the service done within a half an hour after doing a diagnosis! We are super happy! We will call again if we ever need this service again! I am more than satisfied with his service and it’s worth paying for! He was friendly, quick and very detailed. He explained to us how the job will be done and Answer any questions I had before he started his job! Thank you Rance for your 100% customer service!Also our house is a little old and he was very careful while doing the job! I can’t say how extremely satisfied I am! Could’ve went with other services that was nearby but when I called we had dropped calls and they never called me back. I know that the other services would’ve been cheaper for us but I see that what we paid for was well worth it and it wasn’t extremely expensive but it was worth paying for especially given the fact it was a last-minute job on the weekends and after hours 10:30 PM!!!Mahalo from the Ferreira’s!

Review 158 (2020-03-07 - Rating: 5)
Rance was very professional and did an amazing job. He was prompt, thorough, and payed great attention to detail. I had a very positive experience and recommend his services.

Review 159 (2019-10-27 - Rating: 5)
Rance did a great job fixing my clog bathtub. I would like to recommend him to a lot of customers that’s having trouble with their plumbings. Also very helpful explaining to me what’s going on in my bath tub and what’s causing it.Thank you so much for sending him to me. Greatly appreciated.Antonio D Aquino

Review 160 (2019-05-23 - Rating: 5)
Can not say enough about my experience. The tech arrived yesterday but we lost water due a main break and had to reschedule. Returned this morning and immediately got to work. Very polite, respectful and professional. Made small talk easily and offered to show me the video feed of our issue. Will highly recommend this company to anyone. Great experience from talks with dispatch to the technician. Thank you Roto for the help.

Review 161 (2022-06-12 - Rating: 5)
Our technician, Toroy, was exceptionally professional and respectful, with a terrific attitude and work ethic. Our job turned out to be challenging, and the young man rose to the occasion and fixed the issue with not a single complaint. He cleaned up and sanitized the work area much better than I would have anticipated. RR keep hiring young men like Toroy. I will be pleased to call on RR in the future.

Review 162 (2021-06-11 - Rating: 5)
Rance came over and actually went above and beyond. Our issue included our back condo neighbor who wasn’t home initially. Before leaving he checked again and they came home. He was able to fix the issue that required access in our rear neighbor home. The issue was resolved and he further went to show that the issue wouldn’t happen again. He spoke with both my wife and i and our neighbors so that we know what happened and what we needed to do to prevent it.

Review 163 (2022-07-28 - Rating: 5)
Very good service. Took some time for them to get to our house since they were busy with other jobs. Guy that did the work was nice and very good in explaining what he was doing. He fixed out indoor-garage pipe that had burst and was leaking. He replaced it with a new one. Fixed our issues.

Review 164 (2021-08-07 - Rating: 5)
Rance was great! He was on time and super personable. Made the experience easy to understand and he was so quick! The drain was cleared in less than 20min. Appreciate it Rance!

Review 165 (2024-04-17 - Rating: 5)
Joseph did a great job in inspecting & fixing the issue that we had. I highly recommend you hire Joseph for any plumbing issues.

Review 166 (2020-02-12 - Rating: 5)
Rance is a fabulous technician. We had a clog kitchen sink which turned out to a major clog which more than I could handle. Rance did a terrific job . He was on time , neat , and very friendly. We will certainly call him again for our plumbing needs.

Review 167 (2024-11-22 - Rating: 5)
Johnny was super helpful and kind, made everything seamless and made us feel comfortable with his service

Review 168 (2019-12-23 - Rating: 5)
Rance showed up promptly. He was professional, efficient, and friendly. Even my dog liked him!We discovered a sewage backup at 2:30AM! This is not something that you want at anytime, especially right before Christmas with all of the family coming over. We were grateful that right from our initial phone call, we were able to get fast service that solved our problem.Would definitely recommend Roto Rooter and Rance! (The new 3 Rs)

Review 169 (2023-03-16 - Rating: 5)
We were selling our place and at the last moment our toilet started not draining correctly. My efforts with Liquid Plumber and toilet plunger were unsuccessful. We called Roto-Rooter and were pleasantly surprised that a technician was immediately available. When the technician (Alassane) arrived, he quickly diagnosed the problem as a clogged sewer line. He speedily removed the toilet, rootered out the line, and reinstalled the toilet, and cleaned up the area in what seemed like 30 minutes. He thought the clog was buildup in the condo complex’s common sewer drainage. Alassane’s cheery disposition and professional demeanor helped us recover from the anxiety over this plumbing problem at the worst possible time. We are happy and grateful for Roto-Rooter’s speedy and professional service.

Review 170 (2019-11-11 - Rating: 5)
We had a problem with our main line and we called Roto-Rooter at 7:30pm. Rance came within an hour and had my line cleaned out in no time. He maintained a professional, friendly attitude throughout considering he had to do this call at night. If another problem arises Rance would be my first call.

Review 171 (2019-12-31 - Rating: 5)
We had same evening response and she arrived within the time frame with several calls from the office to update us on the actual time she would arrive. The repair person was very friendly and immediately spotted the problem and efficiently cleared the clog in the kitchen sink drain. We very much appreciate the responsiveness since we had company for dinner and lots of dishes to load into the dishwasher. We appreciate the prompt and courteous service.

Review 172 (2019-12-25 - Rating: 5)
We had a clogged kitchen sink that was backing up on Christmas Day and had a bunch of guest coming over for dinner. We called Roto-Rooter and Rance came out and unclogged the sink in no time. Everything was professional from the call to the service provided. They were on schedule and very timely. Rance did the job and was very personable. He saved our Christmas dinner!

Review 173 (2021-05-18 - Rating: 5)
Sam was very professional and efficient in identifying the problem and unclogging my tub and sink, which shares the same line as other sinks in the house. Explained everything before the job and no surprises. Work was quick (about an hour). Pricing was reasonable and I saved a little more with an online coupon. Would definitely recommend Roto Rooter for plumbing problems.

Review 174 (2020-02-29 - Rating: 5)
Called first this time morning. Within in an hour, the dispatch called and said there was a tech on the way. Shortly thereafter, Rance called and said he was on the way. I found Rance to be very personable and highly engage. Throughout the process, Rance provided me updates, and within in hour, the sink was clear. I would highly recommend Roto_Rooter

Review 175 (2018-01-16 - Rating: 5)
Wonderful service. I had the pleasure of having Matt Soranaka fix this issue I was having with my clogged toilet and shower. Before he started he went through all of my options to fix the issue and described in detail what every solution including. Did he best to get me the best pricing option. He did a great job and was very courtesy

Review 176 (2020-09-10 - Rating: 5)
Rance and Dee came out to our house within an hour of our call. They were very efficient and communicated well with our property manager. They explained the issue so we could understand. Excellent communication and service!

Review 177 (2020-01-28 - Rating: 5)
Rance was amazing. totally restored our confidence in Roto Rooter. He was friendly, fast, professional and went out of his way to make us feel safe and calm. Thanks Rance

Review 178 (2021-11-01 - Rating: 5)
Rance was a God send for sure in our time of need! Professional, knowledgeable and personable. Quickly put our mind at ease and assured us we were in good hands. He jumped on the issue right away and took care of the problem. Definitely knows his trade very well! Would definitely call on him again. Mahalo Nui Loa!

Review 179 (2019-12-26 - Rating: 5)
Great to have Roto Rooter service available 24/7, even on holidays. John answered our service call on Christmas day. He was polite, friendly, and professional with his service assessment and when he returned the next day to install a new water heater. Highly recommend John!

Review 180 (2019-12-16 - Rating: 5)
Rance was awesome! Not all heroes wear capes and he is one of them!I had a really bad back up from the toilet to the kitchen sink. Rance was able to find the issues, work around our piping system mess, and resolve in good time!100% recommend!Mahalo Roto Rooter!

Review 181 (2023-11-17 - Rating: 5)
Joseph was very friendly. He completed the job in a fast and clean manner. Would definitely request him in the future.

Review 182 (2021-09-15 - Rating: 5)
Excellent service. Joseph checked all our drains and made sure he did all the work necessary. Didnt do any unnecessary work so I felt he was very honest. Quick response and very friendly plumber. I liked that he explained what he was doing.

Review 183 (2020-02-08 - Rating: 5)
Rance did a fantastic job and I would highly recommend him and the company. Very knowledgeable and knew exactly what to do to get the drain working again. Would use Rance and Roto-Rooter again. High quality job at a good value.

Review 184 (2023-03-30 - Rating: 5)
Johnny came on time (greatly appreciated since we needed the repair after hours) and repaired our leak very quickly. He was friendly and professional.

Review 185 (2021-06-25 - Rating: 5)
Rance was a very efficient, knowledgeable and pleasant help to fix our clogged drains. I would strongly recommend him and Rotor Rooter to all my friends. It was a blessing have him in my home helping us with our problems.

Review 186 (2020-04-07 - Rating: 5)
Rance was personable and so easy to work with! I loved having his cheerful attitude and voice especially during these somber times. I appreciated that he did his work with focused effort and explained what he was doing and why!

Review 187 (2023-12-01 - Rating: 5)
Very fast service. guys diagnosed problem quickly. plumber fixed all issues. manager was cool to check for leakage in all neighbors. both guys super cool!

Review 188 (2021-03-08 - Rating: 5)
Rance was an exceptional plumber that came out to service us in a very timely manner. He was super informative, quick, and efficient! We are very happy and satisfied! Thank you Rance!

Review 189 (2023-12-16 - Rating: 5)
Thank You for arriving during what I understand was a very busy day for Roto-Rooter and for being so Pleasant, Friendly and well mannered! Merry Christmas!

Review 190 (2022-06-24 - Rating: 5)
Eddie from RotoRooter was very professional, efficient, and friendly. He explained the process and quickly removed the clog. We had already tried with a 25 foot snake, but was unable to clear it. Glad we were able to hire RotoRooter to fix the problem which was about 50+ feet down the line.

Review 191 (2020-01-30 - Rating: 5)
We called Roto-Rooter with an emergency plumbing issue at 8pm. A handful of other plumbing companies told us wed have to wait for someone to come out in the morning, but with a houseful of five people and no working toilets that simply was not an option. Thankfully when we called Roto-Rooter they calmly told us theyd get someone out within the next 2-3 hours. Not even half an hour had gone by when we received a call from Rance telling us he was on his way. We were expecting to have to wait until 10 or 11pm.Rance arrived and was friendly and courteous. He carefully listened as we explained the problem and waited patiently as we moved our two large dogs to the back yard. He thoroughly looked over all three bathrooms as well as the plumbing in the yard. Now all three toilets work without overflowing- hooray!We cant thank you enough, Rance, for your outstanding customer service and exceptional work!Mahalo!