Arnold Jones Services Heating, Cooling & Electrical

Located in High point, North Carolina

Address: 3516 E M.L.K. Jr Dr Ste 107, High Point, NC 27260, United States

Phone: +1 336-889-9000

Rating: 4.9

Services

On-site services
Repair services

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2025-01-07 - Rating: 5)
The Arnold Jones maintenance representative James did an excellent job. He answered all my questions and gave me advice on keeping my furnace running well. He conducted himself in a professional manner at all times. I am more than satisfied with the service he provided. Thank you!

Review 2 (2024-11-17 - Rating: 5)
Austin came out to service our unit late on a Saturday and even though it took several hours to diagnose the problem, he stayed positive and resolved the issue. It was so late that we expected him to come back the next day or Monday, but he was insistent that he would make sure we had heat asap. Arnold Jones has been great through the installation of our new unit and now this first service call and we recommend them 100 percent!

Review 3 (2024-12-02 - Rating: 5)
These guys did a great job. They patiently answered all my questions and explained how to work my new thermostat. I will definitely recommend them to everyone I know that needs their services.I am 100% pleased with the service I received. Its good to be able to ask questions and get answers that are understandable for someone without any technical knowledge. Again, I will definitely recommend this company.

Review 4 (2024-12-23 - Rating: 5)
Jamal did a great job. He came out and inspected everything. He took the time to explain what needed to be repaired. He did not pressure me to make a right then and there decision. He was very respectful.

Review 5 (2024-07-31 - Rating: 5)
Arnold Jones Heating, Cooling and Electrical is a 10 star company!They have the best customer service; and it is truly a pleasure to work with them.Jonathan was here this morning to install an electrical box.He is very knowledgeable and a true professional in every way.What a joy to have a company that puts the customer’s needs first.I personally have the highest regard for every employee I have worked with at Arnold Jones.They are outstanding!

Review 6 (2024-12-11 - Rating: 5)
Arnold Jones services responded quickly on Saturday to diagnose problem with our seven year old Lennox gas furnace which stopped during this cold spell. The other company who originally installed it was slammed with emergency service calls and was not able to quickly send someone even though we had a service agreement. AJS ordered parts and we will use them in the future based on their excellent quick response and accurate diagnosis of the problem with control panel.

Review 7 (2024-09-19 - Rating: 5)
The work by Arnold Jones Services is top notch! The work they do is highly professional; they explain the problem and what was necessary to fix it. If there is a problem, they are back the next day to get it right. We have had a service contract with them for years. I recommend them wholeheartedly

Review 8 (2024-12-02 - Rating: 5)
Great, professional service with a smile! We already use Arnold Jones for our heating and cooling needs. Now, we use them for our electrical needs, too! Very knowledgeable.

Review 9 (2024-10-16 - Rating: 5)
Service was “top notch”!!! Ronnie Lynch was our serviceman. I highly recommend this company and always do. Connie was very helpful with the scheduling. Thank you so much.

Review 10 (2024-08-15 - Rating: 5)
Top tier service from Austin Snotherly!! 10 out of 10 would definitely recommend to anyone in need of their services. Will 100% reuse in the future if needed! Was going with another company originally but they were pushy on the phone which caused me to look into other companies. Felt this was a good company from the initial phone conversation I had when scheduling. Austin was very respectful of the property and even brought his own shoe covers for indoors, very personable, and very informative of what he was doing each step of the way.

Review 11 (2024-12-05 - Rating: 5)
Jamal was excellent!!!! He had to come back a second time to figure out the problem, which had an unusual solution. But his figuring out the problem reflected the knowledge he had of the furnace system. He stayed until he knew our furnace was fixed.

Review 12 (2024-07-09 - Rating: 5)
Our AC stopped working on July 4, 2024, in the evening, and it was blazing HOT!The next morning, I called Arnold Jones Services at 8:20 am. I would be a new customer.I spoke with Connie, the Service Dispatcher. She couldnt have been more kind or understanding of my situation. I was made aware of every step of their process, who the technician was scheduled to come. It was Ronnie! What time to expect Ronnie, etc.Ronnie arrived around 11:30 am. He was very professional. Ronnie quickly diagnosed our problem. He had the part on his service van, and we were quickly back to having our home cooling off!We decided to go with their Service Agreement. It made sense and was money well spent. Ronnie checked our fan in our furnace. He discovered an issue with our fan. A part was going bad. This again was quickly replaced.Ronnie explained and showed me everything he was repairing.My husband and I were very pleased with this experience. We also feel their charges were very reasonable.

Review 13 (2024-11-22 - Rating: 5)
Ronnie is a Professional! I have always had an excellent experience with him on any HVAC service call.Arnold Jones Services is lucky to have him! Keep up the good work ya’ll!!Craig Hester

Review 14 (2024-11-12 - Rating: 5)
I am very pleased with the service that was provided. I was going to call the office to let them know of my satisfaction when I noticed this link to submit, (the line was busy). I guess the word is getting out. Great service>

Review 15 (2025-01-02 - Rating: 5)
We couldn’t have asked for a more pleasant and knowledgeable repairman for our furnace that quit on us on Christmas Day. A circuit board had to be ordered and when it didn’t come in when expected Connie who called us from the office was so apologetic even though it wasn’t her fault.As of today Jamal has installed the new circuit board and we are once again warmed by the furnace.

Review 16 (2024-08-30 - Rating: 5)
My technicians both were very knowledgeable and professional. They were here on time and completed the job with exceptional quality. I highly recommend and appreciate this company!

Review 17 (2024-06-10 - Rating: 5)
Jay and Harrison showed up on time and were courteous and efficient. All work was done without intruding on me. When work was complete, Harrison came to door explained what was done. He told me to call if I had any problems. He was friendly and made me feel confident in service. Thank you!

Review 18 (2024-06-21 - Rating: 5)
Arnold Jones did a great job. Ronnie was very nice and did a great job. He came out late at night on a Saturday with no problem and got right back with us on what needed to be done. We will use them again if we need service.

Review 19 (2025-01-06 - Rating: 5)
James did an excellent job. I am so glad that I chose this company once again

Review 20 (2024-10-18 - Rating: 5)
Ronnie was our technician for a second time. He is professional, trustworthy and reliable. Would hire again.

Review 21 (2024-12-01 - Rating: 5)
Very good service!!! James was the tech and provided info on my furnace and answered all questions. Very efficient and knowledgeable.Would definitely call for future service

Review 22 (2024-06-26 - Rating: 5)
Terry did a great job assessing my homes needs and suggesting the best solution. This was my fourth HVAC estimate. It was not the least expensive. It had everything I wanted. I bought it! Im looking forward to getting everything installed next week and a long relationship with a great company. Thanks Arnold Jones!!

Review 23 (2024-09-06 - Rating: 5)
Jay and Harrison were prompt, courteous and explained perfectly the services performed and when and what to expect within the next 6 months. Completely satisfied!

Review 24 (2024-09-24 - Rating: 5)
Arnold Jones is a family owned business absolutely dedicated to exceptional service. I recommend them to everyone in the area for HVAC and electrical.

Review 25 (2024-10-08 - Rating: 5)
Service was great! Ronnie showed up on time, very professional did a great job. Highly recommend! Thanks Ronnie!

Review 26 (2024-11-11 - Rating: 5)
Jamal did an excellent job and I could tell by the way he proceeded that he knew all about the equipment and knew just want to check

Review 27 (2024-12-11 - Rating: 5)
I scheduled my heating check with Arnold Jones Services and could not have been more pleased. The technician , Austin Snotherly, arrived on time and he exceeded all expectations! Austin took the time to explain and answer my questions, as well as being courteous and knowledgeable. He represented the company in a very professional manner and I was extremely pleased. I used this company several years ago, and decided to make a change and go back to them. I am so glad I did and will continue to schedule my maintenance and any problems that may arise with my system in the future with Arnold Jones Services.

Review 28 (2024-07-11 - Rating: 5)
Jonathan was friendly, fast and skilled in his work on a faulty fuse in my home. Will definitely use Arnold Jones services for future electrical issues.

Review 29 (2024-07-09 - Rating: 5)
Ronnie is amazing! So professional and polite. If my A/C ever breaks again I hope they send him!

Review 30 (2024-06-20 - Rating: 5)
Thanks so much Arnold Jones Services!! Ronnie was so courteous and very knowledgeable! He went above and beyond when diagnosing my AC problems, which I appreciate because now my home is cool again! 🙌🏼

Review 31 (2024-05-24 - Rating: 5)
James came to our house to provide a quote for a new HVAC system. He was on time, very thorough, friendly, professional, and answered all my questions with patience.He explained system options for us. In our opinion, James is totally professional and personable, a great combination, and I’m sure he is a valued member of the company.

Review 32 (2023-09-12 - Rating: 5)
I selected professional because they provided great quality, a good value, they were responsive, on time, and did what they said they would do. Top shelf installation, explained the options and recommendations!!! Very pleased with the entire process from start to finish.If you are looking for the cheapest they are probably not going to be your first choice. If you want quality work and a good value they are the top choice in my opinion.Ms. Jones stayed in touch, her son was on site as well. This young man worked his back side off and was so polite and professional. This family owned business has a bright future with the Jones family members at the helm.There is a reason they have been in business for 71+ years…….here’s to 71 more.

Review 33 (2024-10-03 - Rating: 5)
Ronnie from Arnold’s did a great tune-up of my furnace for fall! He was very knowledgeable and kept me in the loop of what he was doing.

Review 34 (2023-10-27 - Rating: 5)
Jay is an excellent ambassador for your company. Very personable, and knew exactly what to do before getting into the mechanics of the problem. Stopped up drain that he recognized before hand. He explained everything in a manner even I could understand. Excellent work and I will definitely use Arnold Jones again. Thanks for a job well done.

Review 35 (2024-12-11 - Rating: 5)
Ronnie did a fantastic job leading me to finding where the leak was coming from so I could have that patched up and the discovery that the air flow box had fell out of the furnace as well. I thank him for his time,effort and expertise. Iappreciate him for letting me know what was going on. Thank you Ronnie, Sincerely, Beverly Linton

Review 36 (2023-07-18 - Rating: 5)
I have used Arnold Jones Services now for over two years and been very pleased with their service and love the fact that when you call, you get a live person to assist you with scheduling appointments or anything else that is needed. Jay does fabulous work and is very professional and trustworthy when it comes to servicing my AC or Heating unit. Would highly recommend. T. Miller

Review 37 (2024-06-03 - Rating: 5)
Great service. Their technicians are always courteous and very knowledgeable. I would recommend Arnold Jones for their customer service, solutions focused and detailed oriented solutions. Great company.

Review 38 (2023-04-20 - Rating: 5)
From the first contact with Terry, Ive been impressed with this business. They return phone calls promptly and they come at the time they are expected. In addition, every one of the crew was courteous and respectful of me and my home. I was especially pleased at the extra effort Jeff and the others made to be sure I was not only satisfied, but PLEASED with the final product. And they left the work area clean and replaced all the furniture and items theyd had to move. I highly recommend Arnold Jones services. Thank you so much!

Review 39 (2024-08-10 - Rating: 5)
Ronnie did an excellent job. We are very thankful for his quick response.

Review 40 (2024-11-09 - Rating: 5)
Outstanding: Austin explained what he was going to check for and was very thorough in his inspection.

Review 41 (2024-10-15 - Rating: 5)
Excellent service. Reasonable pricing. Knowledgeable and considerate of property. Would recommend

Review 42 (2024-04-08 - Rating: 5)
Called this morning and a technician came out a few hours later. Logan was great, he assessed the problem, checked for warranty and took care of the issue. Arnold Jones will be our provider from here on out!

Review 43 (2024-01-12 - Rating: 5)
Arnold Jones was hired to install a furnace, new duct work, and an a/c unit at our home. Jeff and his team were awesome! They were very professional and performed the work as stated in the contract. I had several questions after the job was completed. They graciously came back out to answer my questions and made sure that we were completely satisfied with the job. I would recommend Arnold Jones for any HVAC related service or install work.

Review 44 (2024-06-13 - Rating: 5)
He did a great job. 8 year old unit looks like new. Very thorough with a great attitude. Will use them again.

Review 45 (2024-03-28 - Rating: 5)
Jay did an excellent job checking out my new furnace. He was professional, and went beyond the call of duty.

Review 46 (2024-02-20 - Rating: 5)
Arnold Jones Services is always fantastic. Technicians are professional and knowledgeable, and the office staff is amazing! They offer fair pricing with great customer service.

Review 47 (2023-12-21 - Rating: 5)
Jay was here right on time and carefully checked out my mini-split. He explained a couple of things about how everything works and even made some energy-saving suggestions I hadn’t thought of. Arnold Jones is an excellent company to do business with. I highly recommend them!

Review 48 (2024-11-14 - Rating: 5)
He was very knowledgeable and efficient. We were pleased.

Review 49 (2023-07-25 - Rating: 5)
Arnold Jones has serviced our HVAC system since the mid 80’s. They are very efficient and professional. Jay, who has been doing our twice yearly maintenance checks, is extremely kind and explains what he’s done or what might be needed in the future. Receiving a confirmation message with a picture and name of our service technician is wonderful and we receive a notification of when the technician is on the way. It is comforting to know that this group is ready to take care of your needs.

Review 50 (2024-12-31 - Rating: 5)
Ronnie did a great job restoring our heat system.

Review 51 (2024-11-18 - Rating: 5)
Austin was professional and courteous. He was thorough and answered all my questions. A great guy.

Review 52 (2024-06-17 - Rating: 5)
He does a great job and is fabulous at taking care of the issue at hand when he arrives on the job site I really appreciate all his work and how professional he is thank you

Review 53 (2023-07-13 - Rating: 5)
Jay from Arnold Jones came out and serviced our air units at our retail store. He was on time and very quick with his service! Within an hour of him working on our units he had them up and running! Highly recommend Arnold Jones!

Review 54 (2025-01-08 - Rating: 5)
Austin was very personable, thorough, and a delight to work with!

Review 55 (2023-03-27 - Rating: 5)
I have used Arnold Jones services for many years and have always had a good experience. They show up when they say they will. They always explain everything and lay out your options if repairs are needed. They went above and beyond to make sure I had an air conditioner unit when my unit went out last august and the parts were on back order. I highly recommend them.

Review 56 (2024-01-11 - Rating: 5)
Jay arrived sooner than expected. He kindly explained all repair needs in an understandable manner. He made a bad situation has pleasant as possible. We appreciated hi efforts!

Review 57 (2023-11-25 - Rating: 5)
Grayson did a great job as usual. He was efficient, thorough, friendly, and let me know what he was doing, and how the equipment was performing. He took care to not track in mud from outside, and inspected all our equipment. It was a pleasure to deal with him.

Review 58 (2023-11-05 - Rating: 5)
We just had one of our HVAC units replaced. They did an excellent and very professional job. Theyre also very responsive. I called them to come check something for me, and they arrived within an hour. Very pleased. I highly recommend this business.

Review 59 (2023-08-28 - Rating: 5)
Grayson was knowledgeable and the conditions were very hot and it is Sunday. He was very nice and polite. He said he would try to finish tomorrow. Thanks, Ann Brady. He came back Monday and diagnosed the problem. He made recommendations for completion. Very smart and nice and kind.

Review 60 (2023-11-30 - Rating: 5)
Connie answered my phone with such a positive attitude and was so friendly. Which is the polar opposite of many service type businesses I have to contact regularly. Unfortunately, I called so late in the day and I needed a tech today, so I didnt give them my business. That is 100% my fault, I called for heating repair on the coldest day of the year.Hope to do business with them in the future.

Review 61 (2022-10-24 - Rating: 5)
Great communication from the main office! Jay was right on time after they called to give me a heads up, knew exactly what he was doing with our old steam radiator boiler and didnt try to fix anything that wasnt broken (vs advising replacement and upgrading)! Heat is back on and will definitely use again! Highly recommended, especially if you have an older system!

Review 62 (2024-06-01 - Rating: 5)
Ronnie was very professional, and easy to communicate with. He educated me about the devices he was using to check my HVAC.

Review 63 (2024-05-26 - Rating: 5)
This is such a great company nights, weekends, and holidays, they have us covered! Sometimes I even call during normal business hours! They’re always SO polite and are excellent at what they do.

Review 64 (2022-12-25 - Rating: 5)
Our heat went out the morning of the coldest Christmas Eve on record. We called several places and were placed on the emergency list. Two other companies scheduled times for the repair person to come but neither of them showed. After waisting time waiting on the no shows, I called Arnold Jones Service as a last ditch effort and was told they could have someone come out on Christmas Day. Andrea was very kind and assured me someone would respond. She even called to follow up the morning of and told us where we were in line. Jay came before the scheduled time and quickly figured out what was going on. He was very professional and polite. I can’t say enough good things about the company and the employees we encountered. Thank you for literally saving our Christmas.

Review 65 (2024-03-02 - Rating: 5)
James is a very respectful man and a joy to do business with. I enjoyed also the communication between the office and us. Great job James

Review 66 (2022-12-19 - Rating: 5)
Very friendly and professional service from office and Ronnie (after 5). Diagnosed problem, nothing too major, fixed in short time. Feel they provided trustworthy service at a reasonable price, and most importantly to me, did not tell me I needed a major overhaul or part when I didnt. I dont mind paying for great service and thats what I got.

Review 67 (2024-08-26 - Rating: 5)
Jonathan did a great job! Thank you so much

Review 68 (2023-03-29 - Rating: 5)
Very friendly and dependable company. Technician was knowledgeable and helpful. He checked out both systems to ensure proper maintenance. Checked filters and vents, and recommended best way to run more efficiently. Reset my attic fans. Easy to set appointments. Will confirm and remind. Online payment option. Can’t say enough great things. Give them a call!!

Review 69 (2023-11-16 - Rating: 5)
We have used Arnold Jones maintenance services for several years and are happy with their service. It is comforting to have someone to call if our heat/aircondition requires service and they respond quickly.

Review 70 (2024-12-02 - Rating: 5)
Austin was very knowledgeable. He has an awesome demeanor and Ultra Professional. He is the consumate representation of your company. 10 🌟 out of 10.

Review 71 (2023-03-15 - Rating: 5)
We have been customers with Arnold Jones Services for over twenty years. They installed our HVAC unit in 1998 and we have had nothing but the best experiences over the years. This week they replaced the entire unit which was worn out after all the years of use. We couldnt have asked for any better service. The technicians were competent, efficient and friendly and courteous. Nobody touches our equipment but Arnold Jones Services.

Review 72 (2024-09-24 - Rating: 5)
Best HVAC company in High Point! Thank you so much for the help

Review 73 (2023-03-02 - Rating: 5)
As a new homeowner, and young female, trying to find professionals that respect you and your home can be difficult.I had two neighbors refer me to this company and WOW!! Jay was on time, professional, friendly, and informative (and my dog loved him). Highly recommend to anyone!!

Review 74 (2024-11-26 - Rating: 5)
Ronnie with Arnold Jones was absolutely awesome. He was prompt, professional and courteous. I will use them again.

Review 75 (2023-04-20 - Rating: 5)
Very satisfied all the way around. They let me know in advance when Grayson was on the way and expected to arrive for the initial service call. Arrived earlier than originally told, which was good. Grayson was cool. Professional manner, respectful of the house and property and thoroughly explained everything done, needed and why. Great job!!!Ended up having to replace the 20+ year old heat pump and air handler. Esteban came out for that and was very thorough and professional, both he and his help on the job. Everything was explained in advance so that there were no surprises or hiccups and it was a clean, precise and quick project execution. Another great job!!

Review 76 (2024-02-26 - Rating: 5)
Ronnie came out to fix my heat. He was very respectful very knowledgeable in explaining how things worked. Overall very satisfied.Thank you

Review 77 (2022-12-27 - Rating: 5)
This company has all of the qualities that a 5 star company should have. Excellent customer service that cares about your issues and works diligently to solve the problems in a timely manner. Exceptional people in the office and in the field. The impression they made on me will put them first on my list to call for any future HVAC services I need. You guys are the best!DanKernersville, NC

Review 78 (2024-10-07 - Rating: 5)
We have had a contract with Arnold Jones for approximately 25 plus years. They have always provided the best service, and the technicians have always been professional and courteous. We recommend them to anyone who needs their heating and air running smoothly.

Review 79 (2024-02-28 - Rating: 5)
As per our annual service agreement with Arnold Jones, their technician, Jarrod, performed spring servicing on our heating and air systems and was very professional, courteous and thorough in checking out our systems and informed us of his findings and recommendations. We have used Arnold Jones Services for over 35 years and highly recommend this company for any HVAC needs!

Review 80 (2021-09-16 - Rating: 5)
We remodeled our basement and had Arnold Jones install our new system. We were very pleased with all aspects of the job. They showed up when they said, very professional on the job site and did a great job. They exceeded our expectations and Id get them again with no hesitation.

Review 81 (2024-07-19 - Rating: 5)
We were very pleased with the service we received. Very efficient.Thanks.

Review 82 (2018-09-08 - Rating: 5)
I understand and appreciate quality customer service. Arnold Jones Services Inc makes a conscientious effort to focus on overall customer experience. They have been servicing my home for 3 to 4 years and will tell you the overall experience with the main office and the technician that actually comes out is a totally positive experience. My family is very comfortable with the person that comes to the house and that is always important since I may not be there. When expenses were large or we had to completly replace a system the options available were honestly shared with pros and cons and guidance was given to make a wise decision. A+ overall!

Review 83 (2020-04-15 - Rating: 5)
Very professional from the original call to the actual service call. Izzy was prompt and very thorough in doing the tune up on our AC unit. He explained things he was doing and did not rush but stayed on task. Upon finishing, he also did my neighbors tune-up as well. Yes, I recommended him. Oh by the way, the job was done the same day I called to make an appointment. Outstanding Customer Service (Keith Morin)

Review 84 (2023-03-24 - Rating: 5)
Grayson showed up exactly at the earliest end of the time window, 1:00 -4:00. He was very friendly and committed that my dogs looked like they were smiling. I could tell he was a dog person. He proceeded to check my HVAC system. He cleaned my electrostatic filter and serviced my system. When he finished he informed me that he rolled my hose up. I had unrolled it for him to use; that really impressed me. He closed and locked the gate when he finished. He informed me of all he did and that my system was in great condition. I highly recommend Arnold Jones for your HVAC needs. Grayson was great.

Review 85 (2025-01-03 - Rating: 5)
Service was amazing explained everything very clearly to me and was very professional and polite

Review 86 (2024-12-13 - Rating: 5)
Jamal was very professional and pleasant. He also went over all the details of what could be causing our system to misbehave😬

Review 87 (2024-07-27 - Rating: 5)
Very professional, fast, and thorough. Very friendly and explains the issues

Review 88 (2024-11-07 - Rating: 5)
Two years ago, Arnold Jones Services installed a new heat pump and new air ducts and vents in my home. They did a fantastic job then and have given me great maintenance and service for over 15 years. They stand by their work. I can recommend their service to anyone.

Review 89 (2023-08-29 - Rating: 5)
Thank you so much for your work. When my air quit in the middle of August this year they sent someone out that day and had the house cooling by dinner. Very courteous and professional. This is the only company I will call or recommend in the future.

Review 90 (2022-11-15 - Rating: 5)
On two occasions recently Jay had to come out and work on my heat pump. Both occasions were early Sunday morning and he was happy to have come to my house. Immediately analyze a problem fixed it quickly. Is one of the most capable repair person that has come to my home. Thanks Jay for taking care of things. Regards Steve McCusker

Review 91 (2023-09-01 - Rating: 5)
He was so nice and helpful, thank you guys so much I love this company

Review 92 (2024-09-18 - Rating: 5)
Ronnie arrived on time and took care of things in short order. Excellent service.

Review 93 (2024-08-23 - Rating: 5)
100% confidence that the job will be done correctly and at a much better price then the corporate HVAC companies.

Review 94 (2022-09-23 - Rating: 5)
This was not my first time using Arnold Jones Services Heat and Air, but it was my first time having Trevor service my A/C. He arrived on time (yes!) and I told him what was going on he immediately checked out the thermostat and A/C. Found the problem, removed the part, explained how it worked and replaced it with a new one. Very professional and polite. Thanks Trevor!!!

Review 95 (2021-07-21 - Rating: 5)
My parents noticed water in their hallway and determined the cause was a leaky AC. I called Arnold Jones and they were able to get someone out the same day. We were given a window of 2pm-4pm. Chandler and David showed up around 2:30pm. They were professional and respectful. The issue was diagnosed and fixed in less than an hour. We expected a large bill and we were pleasantly surprised by the reasonable cost. Will definitely use Arnold Jones for any other AC and/ heating related issues.

Review 96 (2022-12-16 - Rating: 5)
Grayson did a very thorough job on the maintenance visit. The team at Arnold Jones always provides excellent service. I highly recommend them for any HVAC work.

Review 97 (2022-12-06 - Rating: 5)
When our normal HVAC contractor gave us the COVID excuse I tried Arnold Jones. It was 3:30 on a Friday. They were at our house within the hour. When the problem was a large part they sent another employee to the supplier to get the part before the end of business. We had heat by 6:00PM.The technician was communicative and courteous. Arnold Jones is our new HVAC provider!

Review 98 (2024-02-05 - Rating: 5)
Staff is always pleasant and easy to work with! I am pleased with the work they do and recommend them to everyone in need of HVAC service!

Review 99 (2024-03-11 - Rating: 5)
Logan had a professional demeanor and went straight work. Regular maintenance routine but his work was thorough.

Review 100 (2019-10-05 - Rating: 5)
Very friendly, quick, and excellent service. They are always so kind, and were easily able to fix several issues with my furnace. Also, reasonable on the pricing. Highly recommend, especially as a single female homeowner.

Review 101 (2024-11-26 - Rating: 5)
Nothing but great things to say about AJS. Reliable and trustworthy, dedicated to their customers. Two enthusiastic thumbs up.

Review 102 (2024-09-19 - Rating: 5)
Never a bad experience in 3 years. Technicians are always go the extra mile for their customers.

Review 103 (2018-09-07 - Rating: 5)
Great service and even better people. They are fast, prompt and have proven to be very knowledgeable and skilled.No matter if it’s my routine maintenance or an emergency, I know when I call Arnold Jones Services the job will be done correctly and efficiently.

Review 104 (2022-07-23 - Rating: 5)
My ac went out last night. I called and they came in about 20 minutes. In less than an hour, the tech, Ronnie Lynch, had diagnosed and repair my ac. He was very professional and kind. I will use them from now on. Thank you Ronnie Lynch!

Review 105 (2023-12-29 - Rating: 5)
Jay was very kind to explain the work that he was assigned to do. He also did an inspection of our heating unit to assure it was working properly.

Review 106 (2023-08-16 - Rating: 5)
They let me know what the problems were without trying to rope me into any extra services. A really great experience - Ill be using them in the future for sure!

Review 107 (2023-11-28 - Rating: 5)
The technician was on the job as scheduled and very quickly diagnosed the problem. He then offered a number of viable options to fix our units.

Review 108 (2023-07-12 - Rating: 5)
Having your air conditioning go out is a big nightmare, having someone come out who is fast, effective, and efficient, completely fixes the problem, and identifies any new issues without costing you an arm and a leg. Perfect and such a humble and nice man, educated in his field!

Review 109 (2019-07-15 - Rating: 5)
My wifes parents used Arnold Jones, and we use them, and now our daughter uses them. That should tell you something.They are extremely easy to work with and very ethical. Recently, our daughter was having some intermittent problems with her AC, and the tech couldnt identify the problem because it would almost magically start working when she called him out. But one morning, I contacted them when it was off again—and they rescheduled the same techs morning appointments so he could come and catch it while it was malfunctioning. They dont try to up-sell you, and theyre very helpful and trustworthy folks. I readily recommend them anyone who asks.

Review 110 (2022-09-15 - Rating: 5)
We are in High Point. AJS has always been there when we needed them. Great prices and services on plans we can afford. We called at 10pm once. They were out the next morning to help. Would recommend AJS to anyone.

Review 111 (2022-12-06 - Rating: 5)
Fast response and arrived exactly when quoted; price was amazing and service tech Grayson was simply the best ever! Thank you so much for a perfect transaction!

Review 112 (2023-11-15 - Rating: 5)
I have used AJH&A since I moved back home in 1975. Arnold started his business with a sense of family and that is the reason I feel comfortable they will always treat me that way.

Review 113 (2023-08-12 - Rating: 5)
Ronnie was an excellent technician! Arnold Jones was there when we needed them most! Wonderful company and service!

Review 114 (2023-01-25 - Rating: 5)
We use Arnold Jones Services at home and work and are very happy with them. Everyone Ive come into contact with is very knowledgeable, professional, and helpful.

Review 115 (2021-03-10 - Rating: 5)
The team that came out was amazing! I have a newborn and one of the gentlemen wiped up the counters and vacuumed our floors so there wasnt any dust to keep her safe! That is premium customer service!!!! Will 100million percent use Arnold Jones again!!!

Review 116 (2023-07-21 - Rating: 5)
Grayson was very polite and knowledgeable. He explained what was going on with my a/c unit. Very professional. Great service

Review 117 (2016-07-29 - Rating: 5)
I manage a warehouse that needs to be kept cool at all times, and when our air conditioner unit went out unexpectedly this morning, Arnold Jones was able to send someone out to our location almost immediately. Scott was knowledgeable and polite and managed to diagnose and fix our unit in one visit. I would absolutely call Arnold Jones again for Air Conditioning service.

Review 118 (2022-11-16 - Rating: 5)
Terry was awesome as educating me about the issue which I appreciate. He was professional. He listened to my concerns and was responsive. I very much appreciate the service.

Review 119 (2023-06-25 - Rating: 5)
Jarod gave the quickest response and solved the clogged AC drain professionally. He helped get us out of the big trouble in the hot Summer. Well done, thank you so much, Jarod!

Review 120 (2024-03-20 - Rating: 5)
All staff are excellent, professional, highly knowledgeable & took care of my issues efficiently!! I will always be using them for all of my HVAC needs & highly recommend them for all your HVAC needs!!

Review 121 (2021-07-21 - Rating: 5)
Josh came out the same day to fix our AC and did a great job and we are so pleased. We will be using Arnold Jones Services for all of our heating and air needs going forward and you should, too!

Review 122 (2019-11-22 - Rating: 5)
Very professional tech and very prompt with my service. If you are having trouble with your heating/air please call Arnold Jones Services. I have been using them for over five years on service and have never had them not fixed the problem in quick time.

Review 123 (2024-11-20 - Rating: 5)
Overall for happy with the experience given by the men who came to install the units. They were friendly, fast and very knowledgeable.

Review 124 (2024-04-03 - Rating: 5)
Ronnie was great . Informed me what he would be doing and answered all my questions. Quick , clean and easy.

Review 125 (2016-07-18 - Rating: 5)
Summer fun is all fine and good until the A/C goes out. Then its not as fun. So we went online and found Arnold Jones. Thankfully they helped sort out our problems and got us cool again!! They were fast, reliable, and didnt break the bank. I highly recommend them!

Review 126 (2020-12-16 - Rating: 5)
We are so thankful to have Arnold Jones repair our boiler system on our historic property. Andrea, Terry, and thier crew are total pros!! We will be using them for all of our service and upgrades going forward!!

Review 127 (2020-03-10 - Rating: 5)
Of all the HVAC Companies in the area, we chose Arnold Jones Services to work with because of their outstanding and prompt service, reasonable pricing, and attention to detail. They are extremely trustworthy and we highly recommend them!

Review 128 (2022-09-23 - Rating: 5)
Jay from Arnold Jones was very professional and knowledgeable about what was happening with the HVAC system and he was prepared to fix the issue.Moderately priced and great quality service.

Review 129 (2023-06-20 - Rating: 5)
Jarod has done an amazing job both times he’s been here for biannual HVAC inspections. Would recommend him to anyone

Review 130 (2023-11-01 - Rating: 5)
He was very professional and so helpful. Thank you! Also very knowledgeable and got right on the issue. We are very pleased.

Review 131 (2020-07-23 - Rating: 5)
Jay is awesome. Told us what was wrong, gave us choices about what route we can take regarding our air conditioner. Very knowledgeable and professional. Highly recommend it.

Review 132 (2021-06-18 - Rating: 5)
From setting the appointment until the technician arriving and checking out our unit, Arnold Jones Services provides fast, friendly, and efficient service. Thank you for saving us hundreds of dollars!!!

Review 133 (2024-01-30 - Rating: 5)
Installation of replacement heat pumps. Work done on time and very professionally. Jeff is very courteous and answered any and all questions.

Review 134 (2024-04-09 - Rating: 5)
Jonathan is the BEST! He is ALWAYS very professional & reliable!

Review 135 (2024-03-21 - Rating: 5)
Jay of Arnold Jones HVAC did an excellent job of diagnostic/maintenance.Very professional, meticulous and friendly as always!.

Review 136 (2024-03-20 - Rating: 5)
Jay was excellent and insightful. I appreciated his honesty and taking the time to tweak my units

Review 137 (2021-03-07 - Rating: 5)
I have an older home with high velocity ductwork. Other vendors told me I would have to remove all the existing ductwork and start from scratch. Arnold Jones was able to find a heat pump and air handler that worked with my existing ductwork, saving me thousands of dollars. Courteous service and good communication. They even helped me find a financing offer that worked for me. Definitely recommend for HVAC.

Review 138 (2024-12-31 - Rating: 5)
Great maintenance check today!

Review 139 (2023-07-31 - Rating: 5)
Great job helping me with a blocked pipe, fixed it up in no time and was very knowledgeable. Gave me some great advice about how to move forward.

Review 140 (2024-03-11 - Rating: 5)
Awesome service, Jay is always lets us know what he did and very professional,

Review 141 (2023-05-12 - Rating: 5)
Grayson was efficient and polite. When it was obvious that my A/C had died, he worked up a quote for me right away.

Review 142 (2019-11-22 - Rating: 5)
We have used ARNOLD JONES SERVICES for all of our residential HVAC needs during the last three years, after we moved to the area, and we couldnt be more pleased. These folks provide quality, timely service, plus professional, respectful associates, and include fair pricing, which in our opinion, equals a great company to do business with. And, ARNOLD JONES SERVICES has all of that and much more. We would highly recommend AJS for anyones HVAC needs.-Happy Customers in JamestownMLJ

Review 143 (2024-01-18 - Rating: 5)
Jay was great, as always. Very professional, and respectful of our home.

Review 144 (2019-11-05 - Rating: 5)
Arnold Jones Services is a customer-friendly business. The service members are efficient and do their utmost to insure their work is up-to-code and the job well done!

Review 145 (2022-12-19 - Rating: 5)
Jay was great in the home and completed service quickly. Connie was awesome in getting us worked in so quickly.

Review 146 (2024-01-11 - Rating: 5)
Great service and very efficient! Friendly and knowledgeable! Would recommend this company to everyone!

Review 147 (2025-01-06 - Rating: 5)
Great job. As always, prompt, friendly, and professional.

Review 148 (2024-03-07 - Rating: 5)
Always great service! Love dealing with Connie, Andrea and Ronnie

Review 149 (2018-11-29 - Rating: 5)
First of all I would like to say I was concerned about who to call to come to my mothers home with the heat issue, but I am so pleased with this company, Mr. Hearl J came and serviced the issue and was so polite and down to earth, trust is a major issue with me when having to call someone for any service, I felt so at ease and comfortable, and now know if my mother has any issues with her heat or air I will definitely call this company, thank you so much!

Review 150 (2023-07-07 - Rating: 5)
Ronnie was very thorough and professional. He did a great job!

Review 151 (2024-09-24 - Rating: 5)
Quality people, & very competitive pricing.

Review 152 (2023-09-26 - Rating: 5)
Arnold Jones IS the best service in town. They have the nicest, most knowledgeable & professional staff

Review 153 (2023-02-22 - Rating: 5)
Ronnie with Arnold Jones is awesome. Professional, knowledgeable and courteous. Highly recommend

Review 154 (2024-11-05 - Rating: 5)
Always quick to respond and do a professional job.

Review 155 (2024-06-18 - Rating: 5)
Ronnie at AJS is always great to work with. Very knowledgeable and helps me understand my HVAV system more every time he visits!

Review 156 (2023-11-02 - Rating: 5)
I am well pleased with the young man, who worked on my system today. | thank God for him.

Review 157 (2019-10-01 - Rating: 5)
Thorough, affordably priced, friendly and on time! Ive used Arnold Jones for both commercial and residential work and theyve never let me down!

Review 158 (2024-04-08 - Rating: 5)
Jay was very thorough and more than willing to answer all of my questions. Thanks again for sending him.

Review 159 (2023-01-31 - Rating: 5)
Jared was on time and did his job professionally. He was also very personable.

Review 160 (2023-07-07 - Rating: 5)
I loved my experience with this company!! They responded promptly and were very professional!

Review 161 (2024-11-12 - Rating: 5)
Ronnie is thorough and professional. Great job!

Review 162 (2024-12-11 - Rating: 5)
Service was professional, efficient and exceptional. Love Ronnie.

Review 163 (2022-12-15 - Rating: 5)
Jarod was knowledgeable on the equipment and answered any questions that I had. I would recommend him as an excellent technician!

Review 164 (2024-12-19 - Rating: 5)
Very professional and pleasant

Review 165 (2024-12-05 - Rating: 5)
Came out after 5pm to help.

Review 166 (2022-09-09 - Rating: 5)
Jay always does a great job! He is an awesome asset to your company.

Review 167 (2023-03-28 - Rating: 5)
Ray answered all my questions and helped me understand how some components work. I’m thankful it was an easy fix.

Review 168 (2024-04-05 - Rating: 5)
Everything was well done. All of your technicians are very good at there work and are very professional.

Review 169 (2024-07-08 - Rating: 5)
Very pleased with the work done by AJS

Review 170 (2019-10-12 - Rating: 5)
We have been using Arnold Jones Services for over 4 years on our home here and on our rental home. Out standing services on both.

Review 171 (2023-07-28 - Rating: 5)
AC not working. Quick response. Repairs completed. Excellent Customer Service from Jay!!!

Review 172 (2023-11-18 - Rating: 5)
Grayson was very helpful, did a great job and was on time! Thank you!

Review 173 (2023-07-20 - Rating: 5)
Arnold Jones services always responds right away and sends a knowledgeable professional tech the same day!

Review 174 (2024-03-04 - Rating: 5)
Good people very thorough about explaining everything & not trying to rip you off by selling you something you dont necessarily need.

Review 175 (2022-06-15 - Rating: 5)
Jay was very professional. He had to order a new motor for the unit and he had our unit up and running within a day.

Review 176 (2024-12-13 - Rating: 5)
I was really pleased with the work. It was done quickly, neatly and professionally.

Review 177 (2023-03-23 - Rating: 5)
The tech was great. Thanks for sending him. It was a pleasure to meet him.

Review 178 (2024-05-17 - Rating: 5)
Amazing customer service. I set up my

Review 179 (2021-07-12 - Rating: 5)
They have serviced our business for years, this summer our ac went out at our home, we were amazed by quality service of every person involved.

Review 180 (2024-06-07 - Rating: 5)
Thank you Ronnie for always being the best!!

Review 181 (2022-12-20 - Rating: 5)
Thank you for being so responsive and coming out the same day when other companies didn’t care that I was freezing.

Review 182 (2023-07-20 - Rating: 5)
Grayson did an excellent job, very helpful and informative!

Review 183 (2024-07-06 - Rating: 5)
*on time*thorough*knowledgeable about a possible issue down the road*wore his shoe covers*great service to add to your HVAC servicing

Review 184 (2024-02-29 - Rating: 5)
The whole staff goes out of their way to provide excellent service. I’m grateful for all your help. Thank you.Carl Flyte

Review 185 (2023-07-12 - Rating: 5)
Absolutely recommend. Very nice and professional with reasonable price.

Review 186 (2020-08-03 - Rating: 5)
Extremely courteous and professional technicians. Arnold Jones is now my go to company for all my HVAC needs!

Review 187 (2022-11-14 - Rating: 5)
He found the problem in a timely manner. Fixed the problem very fast. Great service

Review 188 (2024-10-22 - Rating: 5)
Ronny did a fine job as usual :)

Review 189 (2024-01-17 - Rating: 5)
Great service and they kept us up to date with the process when they did the install. I would recommend this local business over the big chain A/C installers/services.

Review 190 (2024-04-08 - Rating: 5)
Same day service polite and professional.

Review 191 (2024-06-03 - Rating: 5)
Very professional, prompt, with good communication throughout the process.

Review 192 (2023-12-04 - Rating: 5)
Great people not bad prices. Great service

Review 193 (2023-12-29 - Rating: 5)
We highly recommend Arnold Jones for heating/cooling needs! Great customer service. Very courteous and friendly people.