T. W. Stanley & Son Well Pump & Plumbing Repair
Located in Greensboro, North Carolina
Address: 5107 Lady Ln, Greensboro, NC 27406, United States
Phone: +1 336-273-7314
Rating: 4.9
Services
- Online estimates
- On-site services
- Appointment required
Categories
- Plumber
- Well drilling contractor
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-01-20 - Rating: 5)
CalledT. W. Stanley & Son Well Pump & Plumbing Repair Repair at 7:53 on a Saturday morning. They said would be here at 11. Showed up at 11 and pulled over 425’ of pipe out of well. The pump had gone bad. They were done with everything by 1:00pm.There were great to work with. I would recommend them if you need any work done.Left area just like it was before they got here. -
Review 2 (2022-09-03 - Rating: 5)
Came home Friday night on Labor Day weekend to no water. Arrgh! It’s 9:30 pm, Teal Stanley personally answered the phone and was out here first thing in the morning Saturday. He and Trey were the most detailed and meticulous at their craft than anyone that has ever repaired anything at our home. Even showed us what the previous installer did wrong to make the wiring fail on our pump down in the well. Since it was 24 yrs old we decided to replace the pump anyway. Within 3 hours the new well pump was installed and we had water! Didn’t even charge us emergency rates! Don’t even bother calling anyone else, you’ll thank me later :) -
Review 3 (2023-07-22 - Rating: 5)
Trey and his team were super helpful and knowledgeable. They replaced our pump and home tank. I really appreciated his thoroughness. Trey is very detailed with his work. Very thankful they were able to fix it all in a day. -
Review 4 (2024-09-12 - Rating: 5)
We had a late night emergency with water pouring out of our well and didnt know what to do. We called T.W. Stanley and thankfully they answered. They were happy to walk us through turning the water off that night and then came to our house the very next morning to fix the problem. We had water again before lunch. We are very grateful and thankful for their service! -
Review 5 (2024-12-28 - Rating: 5)
Had a leak inside of the well. They arrived this morning, changed the well cap and replaced the PVC fittings with stainless steel. The water was back on within an hour of their arrival. Everything was very professional. -
Review 6 (2024-10-08 - Rating: 5)
This is the company you want working on your well! As a returning customer they are the only people we will call. They come when they say, honor their warranty and stand by their work. Knowledgeable and nice folks! -
Review 7 (2024-06-13 - Rating: 5)
Got home from the store, no water, Called TW Stanley they were very prompt and courteous. They were at my house within an hour and had my water running again within 1 hour. I now have them on speed dial for any future problems. Great people, other contractors should take a lesson from this company. -
Review 8 (2022-01-23 - Rating: 5)
Shawn came out and serviced us after hours on a Saturday because we had freezing damage to our well. He came over as soon as he could in the dark with his headlight and tools and fixed us up in the below freezing COLD. I cant say enough about how amazing the service was. He even offered expert advice after the repair to help my wife and I moving forward. I would ABSOLUTELY recommend this company to anyone with a well. -
Review 9 (2024-04-04 - Rating: 5)
I had a well pump that failed leaving us with no water for our home. I called TW Stanley in the afternoon and they came to our home within 1-hour. They were extremely knowledgeable about Wells and pumps and quickly diagnosed why our previous pump prematurely failed, which was incorrectly installed by another company. He pulled the old pump out and showed us each area where it had failed and took the time to explain to us how it should have been done right. I am extremely impressed with this company, their level of service, and knowledge very glad we decided to give them a call and not our previous company that installed our original pump. -
Review 10 (2024-04-01 - Rating: 5)
I highly recommend T.W. Stanley and Son! I asked for a thorough inspection of my well and pump because of excess sediment that stopped my washing machine from working. They provided complete peace of mind by inspecting the well pump and all operating parts, uncovering a leak and worn out out sensors that were allowing the pump to operate without stopping, which was churning up sediment. After one visit, this was all fixed and a filter was installed by the water pump to screen out sediment before it entered the house plumbing. He went over all the specs on my well and pump, reassuring me that I had strong pressure and there were no other issues present. He was patient, thorough and knowledgeable and I highly recommend them to anyone with a well issue or question. I’m new to having a well, and he gave me confidence that the current issue was fixed and that the well was in good working order. Great peace of mind! Thank you, T.W Stanley & Son! -
Review 11 (2024-05-15 - Rating: 5)
VERY, VERY, VERY, VERY HAPPY CUSTOMER! I woke up early Saturday morning to no water. I called and I could tell that I woke the poor woman up who answered, but she didnt act ugly at all. They came out within 3 hours of my call. They correctly diagnosed my problem, clearly explained what I needed, and gave me an accurate estimate. They had to replace my wiring, pump, and pressure switch. They worked very quickly and brought my set-up up to code as well as fixing the problem. They even gave me some advice on improving my system. They also messaged me the next day to check on me. VERY pleased! -
Review 12 (2023-12-17 - Rating: 5)
My water pressure was extremely low and my normal water guy couldnt figure out why. I contacted T.W. Stanley & Son and they came out within the hour and fixed the issue within 30 minutes! Now my water is back to normal and all issues are fixed!! I am so grateful for them, and will absolutely contact them if I ever need anything well related. You should too!!! They are very kind, professional and prompt. Thank you again!! -
Review 13 (2023-11-27 - Rating: 5)
After determining we had an issue with our well pipe (cheap PVC) I contacted T.W. Stanley & Son and requested their help (5:30pm on a Sunday). They called me back within an hour and scheduled for them to come out the following day to take a look. Teal Stanley and his son Trey arrived and within an hour identified and fixed the issue (The PVC pipe joint failed halfway down the 105 shaft). From the beginning, they were upfront about the cost and work involved. They provided excellent and competent service and repair. No shortcuts or added hidden parts and costs. They replaced what needed to be replaced with the new parts that would last. They were able to re-use the current wire to the well pump versus replacing it and charging us extra. These gentlemen are competent and true professionals with years of experience. The work is done right the first time. No fancy gimmicks or tricks. A family business that takes pride in their work. -
Review 14 (2022-08-27 - Rating: 5)
Discovered the pressure water tank on our well pump leaking underneath our home and by it being on the weekend our plumbing choices were limited. Made contact with this company via website and they came right out, made the necessary repairs, and our water restored…👍🏾 -
Review 15 (2023-09-16 - Rating: 5)
I have a house with a well. Water pressure dropped way off over this past weekend. Called Tuesday morning, got a same day appointment, Trey was there just shortly after noon. Quickly diagnosed the problem which fortunately was an easy fix. To sum up: prompt, professional service and reasonably priced. Not only will I use them again but I will recommend them to EVERYONE I know. -
Review 16 (2022-12-24 - Rating: 5)
I’m so impressed & grateful for T.W. Stanley & Son! We called them after a power outage on Christmas Eve to help troubleshoot our well pump that didn’t come back on after the power was restored. First of all they took our call, then they were super friendly and very helpful with suggestions. We were able to get our water flowing within the hour. This Service company will definitely be our first call for any future well or pump issues and we shared their info with all our neighbors. -
Review 17 (2023-08-19 - Rating: 5)
This family-owned company is a rare find! Teal, his son, and his great-nephew came out to diagnose my well issue and did not leave until it was repaired. These men are professional, so very kind, and truly care about their customers and the quality of their work! Everything that took place was explained to me and an estimate of the costs was discussed prior to the work being done. I cant express my gratitude to them enough, and highly recommend them to anyone looking for friendly, knowledgeable, and talented men to perform repairs on your well! -
Review 18 (2023-08-05 - Rating: 5)
These guys are responsive on Sundays, even for first time customers.It just amazes me how knowledgeable they are diagnosing quickly over the phone, give you an accurate time window to come, and arrive with all the parts needed.I have had various services and every time they knock it out of the park.They changed my well pump, all electrical cabling, replace tank and improved piping from an old installation.Cannot get tired of recommending them! -
Review 19 (2024-07-25 - Rating: 5)
Arrived within the time frame they indicated. I especially recommend because I called on a rainy day when I had no water and they set out to come and check out my water pump. -
Review 20 (2021-09-14 - Rating: 5)
TW Stanley was able to replace my well pump when I called with a last minute issue. Luckily they were able to fit me in their schedule that same day. They came to my house, were very professional and overly kind. He explained to me what was going on and what his plan was to fix it, and did a great job in a timely manner. I would not hesitate to call them with any other issues in the future. They used high quality products so I know the work they did will last. I would definitely recommend using them if you are in need of any services they provide. -
Review 21 (2024-02-20 - Rating: 5)
A few hours after we called, father/ son and mom team came, investigated, diagnosed, discussed options and fixed w honest feedback and prices.Trust me when i say these folks were like a breath of fresh air! More like fresh water!Experts in their field, a local family business you can trust to help you!Thank you so much!!! -
Review 22 (2024-11-27 - Rating: 5)
Please disregard a previous review on this business, a misunderstanding led to a bad review. I can now recommend this company, they were professional workers -
Review 23 (2024-04-17 - Rating: 5)
We discovered yesterday morning that we didnt have any water anywhere in the house. I called T.W. Stanley and Son Well Pump & Plumbing Repair around 11am. There were at our home around 12:30 pm and had the well pump replaced by 2:30 pm. I was extremely impressed with their knowledge and commitment to doing a high quality job. I would definitely call them again if we have any water or well issue again. These are the guys to call if you want the job done right! -
Review 24 (2023-08-12 - Rating: 5)
Teal (owner) was respectful, knowledgeable, and timely. We woke up to having no water and by late morning we had a functioning system. His son, Trey, quickly diagnosed the issue and installed with skill and efficiency. The cost was reasonable and well spent. T.W. Stanley is our go-to company from now on! -
Review 25 (2023-09-05 - Rating: 5)
Out of the blue, we had no water. We called T.W. Stanley & Son at around 1:15 pm. They finished the job they were working on and arrived at our home around 3:30 pm. They installed new well piping and a new well pump and we had water before 6:00pm. You cant ask for a quicker response or better service than that! -
Review 26 (2022-05-05 - Rating: 5)
Teal and Trey are awesome and deserve a 10 star ⭐️ rating! We lost water to our home late Monday night so I called them at 7:00 Tuesday morning. (Most of us don’t want to be bothered so early but Teal was so pleasant even that early!) They were at our home by10:30 and unfortunately our pump had gone out but the great news was they were able to fix it right away! Such great service and very knowledgeable… I would definitely recommend them and am so thankful for their quick response time! -
Review 27 (2023-08-30 - Rating: 5)
I called Teal about our office well not working. He and Trey showed up an hour or so later and totally repaired the pump. They are efficient, quick and very knowledgeable. I would recommend them to anyone with a well issue. Great service and nice! -
Review 28 (2023-04-03 - Rating: 5)
Mr Stanley and his son saved us today. We were at our 2nd home in Leasburg and expecting company when our water stopped working. They came out and soon found our problem, our well pump. They did a great job and within hours our problem was fixed! Great service!, -
Review 29 (2020-01-22 - Rating: 5)
T W Stanley and Son provided excellent service in a timely manner when my 25 y.o.+ deep well jet pump decided to quit working. I called at 7:30 AM, and had water back the same day, even after they finished previously scheduled work. They are pleasant to work with and kept me informed during the replacement process. They also did not mind when I asked questions about why they were doing certain things, fully explaining the what and why. Nice people, good service, even on a cold day (for Greensboro, NC). -
Review 30 (2022-10-12 - Rating: 5)
Mr. Sandley and his son Trey were fabulous! We were having trouble with our water pressure and they quickly came out and diagnosed our problem. They also had everything they needed on their trucks to fix our issue. They were professional, knowledgeable, and very kind. They had us up and going within a couple hours and worked through the rain to get it done. I would highly recommend this company to anyone, they were fabulous. -
Review 31 (2019-05-13 - Rating: 5)
On the evening of 5/12 at around 10:45P.M., after a thunderstorm we realized we had no water and the dial indicated no pressure, so here we were needing an available well repair company to come out and assess the issue ASAP! I called at 11:00P.M. and I was so happy when I got a live person, Teal the Owner answered, he ask some basic questions and was very accommodating and able to come the next morning at 9:30, he and his Son Trey did a full inspection of the well/system and it turned out that we needed our 18 year old pump replaced. They were very professional, friendly, and walked us through each step of the process. We were very pleased with their work and timeliness. After about an hour or so we were back up and running!! Very thankful for their speedy and efficient service!! I would highly recommend these guys!! -
Review 32 (2018-05-28 - Rating: 5)
Absolutely stellar service. This father and son team was an amazing dynamic duo. Both were extremely courteous and professional. The gentlemen arrived on time, were quick to work and explained every bit of what they were doing. They were able to diagnose and repair my issue quickly and charged me fairly. I will definitely be using T.W. Stanley & Son for any future issues I may have with my homes well or pump system. -
Review 33 (2017-08-13 - Rating: 5)
This company was great. We called on Sunday after realizing we had no water. Mr. Stanley and his family were at church, but still took our phone call and when church was over, they made their way to our house. The father and son team knocked out the work in a few hours, installing a new water pump. It was refreshing to see a young kid working hard with his father. Mr. Stanley, is the owner and he guaranteed his work with a 5 year warranty. He was polite, explained everything very well and left us with a detailed invoice. In memory of his father, a WWII veteran and all veterans , his company gives a veteran discount, which made us feel very honored to do business with him as we are both veterans. Short and simple, this company gave us awesome service, we would recommend them to anyone, they are reliable, are willing to come out anytime of day, and we found them to be trustworthy. These qualities are hard to find with todays businesses. -
Review 34 (2024-01-16 - Rating: 5)
Excellent service! Drove from Greensboro to Sanford to repair our well on very short notice. Would definitely use again, and would highly recommend to anyone who could use their services.T -
Review 35 (2022-02-01 - Rating: 5)
Teal and his son came the same day I called. They drove an hour out of their way to get to me. They were quick, competent and honest. They diagnosed the problem within minutes and repaired just as quickly. I thought my pump may have needed replacement ($$$), but it was just an inexpensive pressure gauge. No over-selling from this crew. I could ask for no more from service professionals. Thank you. -
Review 36 (2019-08-22 - Rating: 5)
I highly recommend Mr. Stanley and his son, Trey, for any well water pump repair that you may have. They are super courteous, professional, very responsive, and stand by their work. Two months ago,they replaced my water tank and well water pump system within 3 hours, arriving at my house within one hour of my phone call. I had another problem today and they came out and fixed the problem promptly. They have upheld their warranty policies for both the product and the labor.TJM Browns Summit, NC -
Review 37 (2019-09-10 - Rating: 5)
Quality 🏆 Knowledge 🎯 Customer Service 😊The team at T.W. Stanley came to my rescue when my well pump was struck by lightning. They arrived within a couple hours and were very knowledgeable. Im new to homeownership and at the time I didnt know much about well pumps. They took time to explain how the system worked and answered all of my questions. It rained all day and while some companies would rush to get the job done, they took their time and made sure it was done right. If I ever have any issues with my well theyll be the first company I call. It was pretty cool to see a family owned business that still believes in quality workmanship. To see them passing down that knowledge to the next generation was quite refreshing. Nice to know there are still good people in this world. 😊 -
Review 38 (2022-05-11 - Rating: 5)
I had a problem with my well at 9:30 p.m. I had no water coming into my home that was less than 3 years old. I called TWS after 10:00 p.m. and was surprised they picked up the phone. At this point, I assumed that the well pump had gone bad. Also, I called my home builder the next morning to see if I could get it covered under warranty, and they were of little or no help. The original installer said that they will cover the pump but not the labor, or the service call, or anything else that was outside the issue with the actual pump. Teal and Trey from TWS came to my home the following day. I thought for sure that I was going to need a new well pump. It turns out that it was just a broken wire, due to an improper installation from the original installer from the home builder. These guys are very honest and really take pride in the work that they perform. They showed me exactly the poor job that was done by the original builder and showed how they corrected the installation to make it better. Best of all, repairing the wire was only a fraction of the cost of a new pump. I now recommend TWS to others in my neighborhood, since it will be a matter of time before they experience the same issue due to poor installations from the home builder. -
Review 39 (2019-07-23 - Rating: 5)
Our well pump died late Saturday night, I called TW Stanley & Son at 9:30pm and was assured they would be at my home the next day Sunday at 12:30pm. They arrived on time and had the new 150 deep pump replaced in 1 1/2 hours. I couldnt have been more satisfied with their pricing, service and work performed. -
Review 40 (2020-04-21 - Rating: 5)
Fun fact: people are two to three times more likely to write a negative review than a positive one. With that in mind, it meant a lot to me when I saw T.W. Stanley had only positive reviews and zero negative reviews. And now I understand why.This past Saturday night our water stopped working. I called T.W. Stanley and was told that Teal Stanley would call me back in a few minutes. Within 5 minutes I received a call and spoke with him about my issue. He said he could come by that night to take a look but we agreed it would be better to come by first thing in the morning. Sunday morning Teal, his son, and his crew showed up exactly when they said they would. They diagnosed the issue and wrote me an estimate on the spot. My well pump, tank, and switch all needed to be replaced. We agreed on a cost and they began immediately. They had all of the tools, parts, and knowledge with them and didn’t need leave to get anything. They arrived at 8:30am on Sunday morning and they were done by 12:30pm. The entire time they were professional, respectful, and patient with me and my questions. Before they left, Teal gave me his cell number and told me to call if there were any issues.The next day, Monday evening, our water went out again. I called his cell just after 5:30pm. First, he answered immediately, secondly, him and his son arrived at my house before 6:00pm to troubleshoot the system. They discovered that the new pressure switch was faulty and replaced it right there and then, obviously at no cost. When turning the water back on, a pipe down the line had sprung a leak, something they had nothing to do with, and they repaired it immediately, again, at no cost to me.If you were to ask me if I’d recommend them I would say “Absolutely!” -
Review 41 (2020-09-25 - Rating: 5)
Honestly would take all day to write how pleased I am with Stanley & Son. My water pump & pressure tank both went out on a Sunday morning, called Stanley & Son that day they immediately got back to me. I was in no hurry to so decided to wait till Monday, they got to me at 9am on the dot. They were punctual, professional, they not only took the time to explain what was compromised in my current system but also how I could prevent such inconveniences in the future. I found it refreshing that they’re are still local businesses out here that take great pride in their work, with Stanley & Son does and it shows. I would absolutely recommend these professionals and I will only be calling them for all my future needs. As a first time home owner I appreciated them taking time to educate me, Thanks you! -
Review 42 (2018-03-26 - Rating: 5)
I HIGHLY RECOMMEND this wonderful family owned business!! They were prompt, courteous, and knowledgeable. I sent an early morning text and within minutes Mrs Stanley called to collect information and 5 minutes later Mr Stanley himself called. He was diagnosing the issues shortly after our conversation, and he and his son took care of everything. They give a 5 year warranty on parts and a 2 year on labor. Another thing that I was grateful for, is that Mr Stanley itemizes your bill right down to the wire nuts and tape. That’s impressive and in my eyes shows that these folks are trustworthy. -
Review 43 (2019-09-30 - Rating: 5)
Excellent service. Super nice. Everything was explained step by step. Its great to have water pressure again thanks to TW Stanley and Son. Came out on a Saturday morning and in less than 3 hours everything was working perfectly!!! Replacement parts were better quality and sturdier than what we had before and I dont think we will ever have another problem with our well, but if we do, I know who we will call! Highly recommend. -
Review 44 (2019-01-05 - Rating: 5)
Highly recommend this company. Arrived quickly and diagnosed the problem. Mr. Stanley and his crew were very friendly and efficient. He worked with us on a payment arrangement without hesitation. The reviews speak for themselves! Very honest company to deal with. He could have done what others do and said our pump was bad. Instead he was honest and said the problem was the wiring to the pump. -
Review 45 (2021-08-10 - Rating: 5)
We lost water at my elderly Mothers house over the weekend. We called another 24/7 plumbing company. They came out quick enough but diagnosed our problem as a bad in-well pump. Quoted us a price of $3100, but it would be a few days before they get out here to replace the pump. I felt a little uneasy about that price, and decided to google search out some other companies. Called T.W. Stanley & Son. Mr Stanley quoted me a price about $400 cheaper, and offered to come that same day (Sunday) to replace our pump. When they got here, they did not assume the first plumber was right, but diagnosed the problem themselves. Problem turned out to be a simple clogged water filter!! Not the pump! By being honest they saved us well over $2000! I will never forget what they did for my elderly Mother. I highly recommend TW Stanley & Son Well Pump & Plumbing Repair. Professional work and honesty, a rare 5 star Company! -
Review 46 (2022-11-11 - Rating: 5)
What can I say about TW Stanley & Son other than they are wonderful people, in addition to being responsive, respectful, knowledgeable, meticulous, hard working and proud of their craft and heritage of all things Well related! I cannot express enough my gratitude to Teal and Trey for coming out on a holiday weekend to help us out. I have been waiting months for Builtrite who was the originall well installer at our house to come help us with no response and false promises. I finally had enough. I found TW Stanley via a google search and read up on all the reviews. I called Teal at 8:00 in the morning and he and Trey were at my door by 11:00 with a courtesy call to let me know they were on the way. It was very intensive work and took a lot of time given everything that has gone wrong with our well. They were here for a few hours working in the rain and wind from Hurricane Nicole. We are so thankful to have found them and couldnt have asked for a better outcome. Thank you Teal and Trey! -
Review 47 (2018-05-22 - Rating: 5)
TW Stanley and Son provided excellent service. They came out the same day both times my water system failed, and had the water back on before the day was over. They are extremely responsive, very knowledgeable about wells and pumps, and very proficient. I will hire them for every job from now on. This local family business is worth supporting, and worth every penny (and their prices even for emergency service calls are very, very reasonable). Additionally, all work comes with a warranty and they are licensed and registered for plumbing, electrical, and wells. A really fantastic company. Glad I found them! -
Review 48 (2020-01-19 - Rating: 5)
I called Mr Stanley late afternoon/early evening on a rainy Saturday and he came right out and checked out the problem with my moms well to see why she didnt have water. He told us that we needed an electrician first and then he would come back. I called the electrician and he came right out and fixed his part so I called Mr Stanley back and he said that he would be over on Sunday afternoon to fix the problem and that they would have water Sunday afternoon.After replacing the pump and water tank for the pump just like he said they now have water!I totally recommend TW Stanley Plumbing to anyone that has a problem with your well or plumbing need. He is there when he said he would be and his rates are very reasonable. And he guarantees his workThank you so much Mr Stanley you are a man of your word.. -
Review 49 (2017-12-27 - Rating: 5)
Called onChristmas evening because I had no water. Teal sent his son and daughter out the next day. They diagnosed the problem very quickly and replaced my well pump and bladder tank very quickly. Communication and service was GREAT. I would not hesitate to recommend them. -
Review 50 (2021-01-15 - Rating: 5)
Called Teal on Friday when well stopped working. He was at my house in the snow and rain within hours diagnosing the issue and providing me with options for repair. He quickly repaired/replaced issues with my well pump and I could not be more pleased. Teal and son is a great company and is the only company that will work on my well going forward. -
Review 51 (2023-08-05 - Rating: 5)
These gentlemen were contacted at 3:45PM on a very hot Saturday concerning our total lack of water. We have a well and pump system and were not hopeful. It is now 6:30. PM . Still a hot Saturday but now we have water. Major repairs are finished and we are quite pleased! Mike &Laura Sturms -
Review 52 (2018-04-25 - Rating: 5)
At around 11:00 on 24-APR-2018, our house lost all water pressure. I called 5 different companies hoping to get one of them to come out and fix the problem. The only company that I reached an actual person on the phone was T. W. Stanley. In talking with Mr. Stanley, he said that he could be at our house within 2 hours. He arrived on time, diagnosed the problem which was a bad well pump. He had all the parts on his truck. Mr. Stanley and his son got to work and had water flowing quickly. They identified and changed other parts of the system that were about to fail so that we would not have a similar “no water” problem in the house a couple months down the road. He charged a very fair price for the work and parts provided. I still have not been called back from all but one of the other companies that I called. The one that did call back said that they could come in a couple days. Thanks you Stanley family for getting water to flow at our house again. -
Review 53 (2019-07-11 - Rating: 5)
I highly recommend going with Mr. Stanley. They did an excellent job on repairing our old well. He let us know step by step what needed to be done. It was great to be so well informed. He was honest and down to earth with us. Their work was clean and completed in a timely manner. Thank you so much for your hard work! Our minds are at ease knowing that our well will not fail us again. -
Review 54 (2017-09-28 - Rating: 5)
Teal and Trey came out to our property to address our water pressure concerns. I was impressed by their quick response time as well as how informative they were. They walked us through our system and its components as they did the testing, and were very thorough. I appreciated the transparency, good customer service, and a very reasonable fee to have our issue fixed! -
Review 55 (2018-04-09 - Rating: 5)
Our well died on a Saturday night and we called them Sunday morning. They were in Sunday School and stepped out of the room to take our call. Couldnt believe it!! Then they were at our house by 1 pm and worked until 4. Had to replace our well pump. Long and difficult job, but they were SO NICE and the owner even talked to our insurance agent on the phone and wrote up a report for us to give to our homeowners insurance. My husband and I cant say enough good things about these people. Honest, trustworthy and impeccable work. HIGHLY RECOMMEND!!! -
Review 56 (2020-01-17 - Rating: 5)
We are SO appreciative of this company. I called at 4:45 pm right before sunset desperate for help as our well broke and we had no running water. They came out right away and made sure we had running water before they left. They were kind and hard working and caring. Very efficient and fair. We will absolutely be calling them in the future with any well related needs. Thanks so much guys! -
Review 57 (2017-10-13 - Rating: 5)
Top notch service!!!First of all, I was amazed that Teal Stanley himself answered the phone when I called for service on my well! Then I couldnt believe that he offered to come out that afternoon. He arrived when he said he would along with his son and another man. Teal provided an easy to understand explanation of the problem, itemized the quote for repair and took care of the job right then and there. How awesome it was to have great water pressure again. I highly recommend T.W Stanley and Son to anyone who is having problems with their well. Ill be calling him again if I have other plumbing issues. -
Review 58 (2018-03-14 - Rating: 5)
They did a wonderful job! Our well pump went out suddenly. They came the same day that we called. Complete professionals, quickly figured out the problem, explained and showed us everything that needed to be done to repair the well. They gave us a fair price for what needed to be done and worked with us on a payment plan so that we didnt have to go weeks without water. -
Review 59 (2017-10-10 - Rating: 5)
Great customer service! I lost water a month into me moving into my house, after having my well inspected before move in. The son of the owner came out and replaced the well pump at 9:30pm which took them approx 3-3 1/2 hours as my well was 360 ft down. I had water that night. After changing the filter, we somehow lost water again but it was likely my fault because the filter canister lever was turned the wrong way. The owner and son came out and double checked my pressure tank, in case that burned out when the well went bad.The owner spent a ton of time educating me on the pressure dials as this is our first well. I have a problem with hardness as well so he offered to take a sample today and get back to me on a price for a softening system. I plan to hire him for that system as well. So far this company has INTEGRITY as far as Im concerned. -
Review 60 (2020-11-04 - Rating: 5)
Built a home 16 months ago and started having water problems. Teal and Trey came out and quickly diagnosed the problem as suspected the pump had gone bad (pulling 40 amps and auto shut down was happening). After they pulled the pump out, they inspected the pipe and wiring and repaired two bare wires that were caused by the pump torqueing and installed two arrestors a new pump. They also secured the wiring better to the pipe. They gave me an estimate and choice of pumps and informed me of everything they were doing. They know what they are doing and do a great job. -
Review 61 (2018-03-30 - Rating: 5)
Mr. Stanley and Son were very professional, hardworking, and trustworthy. Mr. Stanley and Son were at my home the very next morning and had my water working immediately. I cant thank them enough for their great service. I am so happy that I now have a trustworthy plumbing contractor that I can call on in the future. Thank you Mr. Stanley and Son. Please support your locally family owned plumbing contractors!!!!!! -
Review 62 (2018-02-16 - Rating: 5)
Im SOOO glad I gave this company a call about our water issue. I called at 8:45am and someone answered after the 2nd ring. They then scheduled to come out within 3 hours and our issue was fixed and repaired by about 1:30pm the same day. Our water kept shutting off and pulsing throughout the house, we thought our water heater was a goner since it was super old but turns out our wells tank had gone bad and some other parts needed replacing. The father and son were very knowledgeable and instead of seeing an opportunity to charge us for a new water heater, they were honest about what the real issue was and got the job done quickly! I highly recommend this company, their 5 star rating is well deserved. We are definitely holding onto their business card for any future issues that may arise. Thank you!! -
Review 63 (2019-08-01 - Rating: 5)
I called these folks when I woke up with out water. They had a new pump in the same day and was able to do pay arrangements! Then just recently my water pressure was low. I called and they were here right away. I had a leak under the house and it was fixed in mere minutes! The owner has SO much experience and deals honest. Everyone is super nice and you lr quality service and quality parts make the whole experience satisfying. -
Review 64 (2020-01-14 - Rating: 5)
Perfect company in every way. We came home to no water and a dead well pump. Despite the late hour, this company was ready to come out if we wanted, but the morning was fine with us. They made an early AM appointment, ran a touch late and we got a call. Super. We needed a special pump which they got right away. They had to deal with a well house and maneuver in tight, hot situations. They offered several suggestions on how we could get more pressure and how to get more of a reserve. No hesitation in agreeing after watching their competence and professionalism. Nothing extra was done with our first consulting and explaining to us. When they were done, everything was running splendidly and we did have more pressure. What a difference. We were also told how to correctly add water to the pool. Additionally, this is a family owned business, and thats an added plus for us. If repairing a broken well pump could be called a good experience, this was it. -
Review 65 (2017-02-08 - Rating: 5)
We highly recommend the services and expertise of T.W. Stanley.They did an efficient and organized job replacing our well pump, andgave us honest information, and clear options for the work needed.They clearly care about quality parts and service, and they were punctual,courteous and went beyond what they needed to do, to help us understand exactly what was going on.We will definitely use them again!Thank you!! -
Review 66 (2020-10-07 - Rating: 5)
Suddenly no water was coming into the house with a 5 day old newborn. Talking about a reason to panic at 7pm on a Sunday evening. My wife did a quick Google search and came across T.W. Stanley and Sons and their awesome ratings. They did not fail. Came out to diagnose the issue, explained what they would do to repair and provided their cost. Once I gave them them green light, there was no hesitation moving forward with working in the dark. I watched every step of the way and could see where my money was going towards based on the quote. This company has hands down earned a loyal customer and advocate to share with others. Have and well problems, T.W. Stanley & Son should be your first option. -
Review 67 (2019-09-24 - Rating: 5)
My water went out on a late Saturday night and I waited until Sunday morning to place a call to T.W. Stanley. My call was answered right away and they came out same day and had me up and running with much better water pressure than before. They were very courteous and professional and would not hesitate to call them again. -
Review 68 (2016-11-08 - Rating: 5)
Excellent Service!!! Our well pump was destroyed by lightning during a storm. We contacted T.W. Stanley & Son and they came out right away on a weekend and replaced the pump for us. Our new pump is working great. We will definitely be using them again in the future. -
Review 69 (2018-02-20 - Rating: 5)
Very Highly recommend!! Answered the phone personally at 6 am. Out here in a few hours. Had everything they needed right on the truck - no waiting for days to have my water system fixed. Extremely polite - explained every detail. I wish every other company I have used for various fixes was this good!! Dont hesitate to call this company. -
Review 70 (2018-05-15 - Rating: 5)
What a great bunch of folks. They now have a new customer and we assure all we will recommend them to anyone. TW and his son did an awesome job on a very short notice on a Friday. Saved us from misery on the weekend. It was sad the cost of the work turned out to be just under our deductible, but they documented and worked hard so service and efficiency ranks high, right? Call them! -
Review 71 (2021-11-21 - Rating: 5)
Great service and a timely repair. I would recommend them to everyone. Came out on a Sunday afternoon after we lost all water in our house. Found the problem to be a bad switch on our pressure tank. We were back up and running within an hour of them showing up. -
Review 72 (2024-01-21 - Rating: 5)
They were so nice ! My water suddenly stopped working (I have well water ) and since it’s winter they gave me advice over the phone to see if that worked before they came out . It worked amazing . They are so kind ! -
Review 73 (2017-10-07 - Rating: 5)
I am impressed to know that there is a company like this in business. When I called someone answered the phone, I didn’t have to leave a message and wait for someone to call me back, which I’m still waiting on companies to call back after the job was taken care of by Teal and Trey. They were prompt and friendly, even more than that they were equipped to do the job on the spot. In my opinion this is a flash back company the kind that made America great and keeping it that way. I would not hesitate to recommend this company to anyone; they will be the only company that I will call in the future. Thanks guys for a great job. 5 Stars in my opinion. -
Review 74 (2020-05-12 - Rating: 5)
T.W. Stanley & Son responded immediately when our water stopped working. Their best guess was that the pump gave out. While working to replace the pump they included us in all of the details with what they were doing. They even showed us that the pump still appeared to be working and the problem was faulty wiring. We ended up replacing the pump anyways because it looked like it was over 30 years old. They worked quickly and efficiently. Well definitely be using them again. -
Review 75 (2017-08-01 - Rating: 5)
Came home from vacation to find there was no water in the house. Called about 6pm and they quickly came from Guilford County to Rockingham. I had a well pump and pressure tank damaged by lightning and they stayed until I had water (12:30am!). They could have easily said that they could not come until the morning, but they didnt. This is a wonderful family business and I highly recommend them. Totally satisfied with their service. -
Review 76 (2018-12-25 - Rating: 5)
The Stanleys have 3 generations of plumbing experiences. Tons of knowledge with wells and plumbing. I use them for all my plumbing and well pump needs. They are quick to call back and respond out. Their secretary is a sweetheart and Trey the 3rd is a talented plumber with attention to details. -
Review 77 (2018-07-31 - Rating: 5)
I Called and got an honest quote for service and a time of service within 24 hours of my pressure switch going out on my well. Trey and Teal came out and looked at the switch and well and stuck with their original quote. They had the job done and my water on in less than 30 minutes. -
Review 78 (2023-09-11 - Rating: 5)
Well pump went out on a Sunday. Called these guys and they where here with the best service possibe. Got off work ready to take showers. I cant thank you enough. Reasonable price too. Thank yall so much -
Review 79 (2024-09-09 - Rating: 5)
Well over a year ago our well pump was the victim of lightning. T.W. Stanley & Son came out on Easter Sunday! Replaced the pump with a better one and reset the system. Courteous, prompt, and to their word! This is how you do business. We have recommended them to others and will call again if another issue occurs. -
Review 80 (2024-07-07 - Rating: 5)
Cant say thank you enough for coming out on a holiday and giving us back water! Recommend them 100% -
Review 81 (2016-07-23 - Rating: 5)
When our water stopped on a Friday night, I was able to call TW Stanley, and they came out on Saturday and fixed it, no problem. Fast, courteous, and fair. I was initially thinking, and expecting, I would need a well pump (+$2000 job), but when Teal (TW) and his men got here they replaced the pressure switch (saving me lots of money!). A dishonest person might have gone ahead and pulled the pump, but these guys did the right thing (something we need more in this country). Highly recommend them for any plumbing problem you may have. (By the way, ask Teal how he did in his last checkers tournament!) -
Review 82 (2017-11-17 - Rating: 5)
I talked to TW and explained to him my issue with my well. Before he came out, he took the time to answer my questions and asked many details about my well so he could get an idea of the issue ahead of time. He explained everything as we went and ensured I had a good understanding of everything as we progressed. This gave me the confidence I needed. I was also impressed by the amount of time hes been in the business and followed in his fathers steps. His son was working with him. I could tell the work was being done as if it were their own well. Im so happy to have had TW do this work for us. -
Review 83 (2019-07-29 - Rating: 5)
Im an employee of Hall Tire and was in need of immediate assistance and Teal (Owner) came out after hours at no additional charge and worked until 9pm to rectify the situation. He and his grandson were very professional and polite and made sure that I understood what they were doing and why. I would definitely use them again. -
Review 84 (2017-08-14 - Rating: 5)
Teal was quick to respond and very professional. I highly recommend these fine folks. We woke up without water, after calling around 8:15AM, he showed up at 9:30 replaced our pressure tank and was cleaned up and finished by 10:45. We have water again!! -
Review 85 (2017-03-27 - Rating: 5)
About mid morning, went to the kitchen sink to wash out some dishes. Absolutely no water! I had used the water several times already that day. I called T.W. and he said he was working at another job and would see me in about two hours. He was true to his word. He arrived, diagnosed the problem, made all the needed repairs in about three hours and water was restored. Absolutely awesome job in a very short time. We thought we would be using bottled water for several days, but it was all done the same day. We would definitely recommend T.W. and his crew anytime. -
Review 86 (2018-03-11 - Rating: 5)
We woke up on a Sunday morning without water, our plumber was unavailable and we took a chance and just called T.W. Stanley from a google search. He answered the phone, told us he would be here within the hour and showed up on time, diagnosed a bad well pump and tank and we had water by 11:30. They were professional, on time and a gave a quote before starting the work. Needless to say, we have a new plumber!Thank you, Teal and son and helper! We appreciate you! -
Review 87 (2018-01-07 - Rating: 5)
Called on a frigid Sunday. Teal answered and provided some suggestions on placing a hair dryer under our well cover to see if the well head had frozen. He also said to open our sink faucet. 10-15 minutes later, water began to flow. 20 minutes later we were back to full pressure.Other plumbers would have never provided the suggestion and charged for a service call.Thanks Teal!T.W. Stanley will get all of our well bussiness in the future. -
Review 88 (2019-08-13 - Rating: 5)
Outstanding professional service at a very reasonable price!! I called them after hours and they arrived within 45 minutes. They replaced the pump and checked the entire system completing the job within 2 hours. Call them first, You wont be disappointed. Thank you so much!! -
Review 89 (2018-04-29 - Rating: 5)
Very quick response, excellent parts and work. Father and son are very courteous and listen closely to your issues and needs. They showed me virtually every item they used and explained things very well. They use Franklin pumps with 5 year warranty and added sediment screen for the problem we were having. Everything was brought up to code and done right. Thank you Mr. Stanley and son. -
Review 90 (2020-10-27 - Rating: 5)
Water went out one evening. Called in and they were out first thing in the morning to fix. 30 minutes job and I had my water back. Best thing is it didnt cost too much! Great service and very much appreciated. Highly recommend and I will call again if I have any well or plumbing problems. -
Review 91 (2017-09-09 - Rating: 5)
I am very pleased with the work done by T.W. Stanley and Son Well Pump and Plumbing Repair. The team did careful work of high quality. I really appreciated Mr. Stanleys willingness to discuss the details of the job with me, and to be sure that everything was done to my satisfaction. Thanks! -
Review 92 (2022-09-26 - Rating: 5)
This is a family run company which you see from the beginning of service. They have multiple generations working so there isnt anything they havent seen. The son explained each step of the process and why certain issues come about. Felt great about the service and the price. RECOMMEND over anyone and everyone. -
Review 93 (2022-03-17 - Rating: 5)
Fantastic service…Mr. Stanley and his son were here less than three hours after I called and quickly (and properly) repaired our well head. Highly recommend T.W. Stanley! -
Review 94 (2016-10-31 - Rating: 5)
I was very pleased with the knowledge of Mr. Stanley and his crew. The response time was excellent. He did what he said when he said he would and I respect that as many vendors dont honor their word like years past. I will definitely use him again as well as refer to a friend. -
Review 95 (2022-09-16 - Rating: 5)
Highly recommended service for any water well issues! Always professional, kind, well mannered, quality, fast and honest! If you have a water well, just save this number for that one time you need someone to come out, because these guys will! -
Review 96 (2023-08-23 - Rating: 5)
Excellent response and service. As in earlier reviews, Trey was very thorough and patient in both his service and explanation of what and why he was doing. Great job. -
Review 97 (2024-10-07 - Rating: 5)
Very professional service, on time and fixed the problem completely, within 2 hours. Didnt try to over sell, used quality parts. If need be, will let them do any work I need done......Trusted !!! -
Review 98 (2022-12-25 - Rating: 5)
Teal was a real Christmas Eve angel!! The top of my well pump froze in the cold weather on Christmas Eve and he helped to fix the situation. My water was running again in no time at all!!! Thank you!!!! May the Lord bless you richly!!!! -
Review 99 (2020-06-21 - Rating: 5)
Very professional, project was completed in a timely manner. We were kept apprised of all aspects of the process and provided with a itemized invoice with lay mans term-explanations.If there is a need for other projects that require this level of expertise, I would not hesitate to call.I would highly recommend this business!!!!!!!!!!!! -
Review 100 (2018-03-28 - Rating: 5)
T.W. Stanley is very reliable. They arrived on time and diagnosed problem. Their work is very thorough and pay attention to detail! Definitely glad we called them and highly recommend!! -
Review 101 (2020-07-22 - Rating: 5)
I called these folks yesterday and they came right out and gave me a fair estimate (I asked around) and came out today ( just a couple hours after I called) and got to work. It was nearly 100 degrees today but that didn’t stop these guys! They opened up my system and reassessed my problem and ended up charging my about half of the original amount that was quoted. I’m am more than pleased with the promptness and professionalism of this family oriented team. I will recommend these folks to anyone I know who’s having well issues! -
Review 102 (2020-05-05 - Rating: 5)
Called T.W. Stanley & Son, after making many phone calls and couldnt get anyone to come out. They were both professional and punctual, diagnosed the water pressure issue. I would recommend this business. -
Review 103 (2019-09-14 - Rating: 5)
Great friends. Great job done in a pinch. Need plumbing or well pump work done. Call This T. W. Stanley . He will take great care of you and follow up with you when it is done.Thanks again,Randall Hopkins -
Review 104 (2019-04-24 - Rating: 5)
They came out to my house after hours and got me back up and running in a few hours. A lightning strike had damaged my well pump and tank. These guys are super great and very nice to work with. -
Review 105 (2024-09-17 - Rating: 5)
10 out of 10!Great serviceDefinitely give them a try -
Review 106 (2017-08-04 - Rating: 5)
I can only echo what others have already said about this family business - timely, knowledgeable, professional. They arrived same morning as call and performed repairs the same day. Also guaranteed work performed for up to 5 years. Highly recommend. -
Review 107 (2018-02-21 - Rating: 5)
If you call anyone else to service your system youre making a big mistake. HUGE. Mr Stanley is the best! He is a true gentleman and very knowledgeable. He went way over and above to solve our problem. -
Review 108 (2019-10-17 - Rating: 5)
T W Stanley & son did an outstanding job for us. They were very friendly and knowledgeable. They do quality work and use quality parts. I highly recommend them. -
Review 109 (2019-08-01 - Rating: 5)
I HIGHLY RECOMMEND THESE FOLKS!! These guys are hands down most Courteous and Helpful Professionals I’ve ever seen. Teal is a well whisperer! He knows his stuff and will go out of his way to help. -
Review 110 (2018-07-10 - Rating: 5)
Absolutely wonderful! Outstanding customer service. I am so glad I contacted them. I called and they came out ASAP. They gave us an estimate quickly and fixed our problem within a couple hours. I would recommend them to anyone in an instant! -
Review 111 (2017-03-15 - Rating: 5)
I highly recommend this company. I called with no water and they came out in no time. My water was restored quickly. They are a friendly, honest and professional local business that I wouldnt hesitate to call for service. -
Review 112 (2017-12-05 - Rating: 5)
Mr Stanley was very kind and responded quickly to my call. I couldnt have asked for better service. I highly recommend you contact him for all your well pump needs. -
Review 113 (2022-11-14 - Rating: 5)
Great service! They came Saturday and replaced our pump. It was a warranty replacement so he did not charge me for parts or labor. Thanks -
Review 114 (2016-12-29 - Rating: 5)
Called Mr. Stanley about my well pump. he came out the same day.was very pleased with the work that was done.If you need plumbing repair call T.W. Stanley & Son. -
Review 115 (2017-10-13 - Rating: 5)
I lived here at my home and have met very few honest people that provide service with integrity and I will said that Mr. Stanley represent that few. I understand that the word business is service provided for a fee and I have been disappointed and disatified with serviced becaused of greed! I thank Mr. Stanley for having God in him. -
Review 116 (2017-12-02 - Rating: 5)
Highly satisfied. There was a quick response and did the job very quickly. Very nice and polite people. They arrived around 11 o’clock and finished the job by 3 o’clock on a Saturday. -
Review 117 (2024-06-05 - Rating: 5)
These exceptional professionals really stepped up when we needed them the most! They worked tirelessly into the late hours, ensuring not only that the job was completed, but that it was executed flawlessly with top-tier equipment. Their dedication is highly commendable! -
Review 118 (2017-12-17 - Rating: 5)
Thank you for coming so quickly and explaining everything to us city people who were completely clueless on pumps and preasure tanks. Id recommend you and your company any day of the week. And your rate was awesome!!! -
Review 119 (2017-09-28 - Rating: 5)
Teal & Trey were very quick to arrive and handled our issues in a timely manner. They answered all of our questions and made sure we understood what was needed. Great customer service! Thanks again! -
Review 120 (2018-02-20 - Rating: 5)
Called late on a Saturday night when our well pump went out. They had a new one in on Sunday afternoon. Great, fast, helpful. Highly recommend!! -
Review 121 (2020-07-17 - Rating: 5)
They do an amazing job of explaining the details of the repair being done and make very practical suggestions on ways to improve your current system. Highly recommend them to anyone! -
Review 122 (2018-02-06 - Rating: 5)
They responded quickly to my call and their knoweledge is massive on any thing pertaining to well pumps and other water problems would recommend them for any type of well work I need done and very nice courteous friendly people -
Review 123 (2020-05-12 - Rating: 5)
Had an emergency come up on a Sunday. Able to work around my schedule and come fix the problem. Very professional and cleaned up after themselves. HIGHLY RECOMMEND -
Review 124 (2018-11-07 - Rating: 5)
Quality service on time and at agreed to price. Teal and Tray installedwell pump great job. would highly recommend. Tom Shearer -
Review 125 (2021-10-20 - Rating: 5)
Friendly and knowledgeable. They installed a new well pump and also went the extra mile to provide documentation for my insurance company! -
Review 126 (2024-05-31 - Rating: 5)
Best man for the job had my water back running before I even made it back home -
Review 127 (2018-05-30 - Rating: 5)
This was my second experience with T.W. Stanley and he really does stand behind his work and goes to great lengths to solve well problems!I highly recommend. -
Review 128 (2020-05-30 - Rating: 5)
Very knowledgeable. Uses high quality products. Warranty his work and parts. Super friendl . A little bit more pricey than others, but you get what you pay for -
Review 129 (2018-08-29 - Rating: 5)
Good well and pump company. Took time to explain what he had to do. Came out on a Sunday when I had no water and fixed it .Would recommend them . -
Review 130 (2018-11-12 - Rating: 5)
This is what I call customer service.The owner answered my phone call early in the morning, was to my house in a few hours like he estimated, fixed our water issue and was very professional.I will always support family businesses and this one is 5 + stars. -
Review 131 (2019-12-05 - Rating: 5)
Professional, they come at the time they say, and they got my house pumping water better than ever. I appreciate the service and these are now my permanent well technicians! -
Review 132 (2019-12-02 - Rating: 5)
CALLED T W STANLEY ON SUNDAY MY PUMP STOPPED WORKING. THEY ARRIVED WHEN THEY SAID THEY WOULD. REPAIRED THE PUMP,FAIR PRICE, IN A SHORT TIME WE HAD WATER,THE WORK WAS QUALITY WORK WILL CALL THEM AGAIN, AND RECOMMAND THEM -
Review 133 (2018-04-13 - Rating: 5)
Friendly, knowledgeable, extremely helpful. Best people to call in emergency or otherwise. A+ will absolutely call for any and all pump and well related problems. -
Review 134 (2019-08-02 - Rating: 5)
Wonderful experience. Quick response to my needs. Highly recommend. Came out on a Saturday and treated us like family. Reasonable prices and excellent service. -
Review 135 (2024-03-17 - Rating: 5)
Mr Stanley and his son were super helpful and very professional. When your water source is compromised it can be scary and they fixed our well pump and replaced our tank quickly. Their rates were competitive and although I hope to not need them again I absolutely wouldn’t hesitate. :) -
Review 136 (2019-06-06 - Rating: 5)
Grateful for this company! They came out quickly, communicated throughout the process of what was needed and got the job done in record time. -
Review 137 (2024-07-29 - Rating: 5)
Came out to help me with a pump problem. They were timely and thorough and helped me solve my problem. Checked back to make sure solution was stable. Id recommend these guys to anyone and everyone!Seven years later Mr Stanley and his son came back to replace my well pump that was damaged by lightning. They came and restored my water on the day I called and I know the job was done right. I still recommend this business with my highest confidence. Thanks gentlemen for being total pros. -
Review 138 (2017-08-14 - Rating: 5)
Great company and great people to do business with! Always friendly and honest. They do quality work and we would definitely call them again. -
Review 139 (2017-12-07 - Rating: 5)
Great service at a reasonable price. Had some problems with water pressure at my house they came out and fixed in in a couple of hours. -
Review 140 (2019-09-27 - Rating: 5)
Website was misleading at first but owner went to great lengths to correct the issue. You can tell he cares about his reputation and stands by his word. -
Review 141 (2017-10-17 - Rating: 5)
I would recommend T.W Stanley & Sons to anyone!! They responded quickly and their service was impeccable! Thank you Teal for taking care of my family! -
Review 142 (2018-04-30 - Rating: 5)
Very very pleased with the service my husband and I received. He knew exactly what we needed and replaced our pump in about 1 hour...thank you... -
Review 143 (2017-10-08 - Rating: 5)
They were great! Answered in a timely manner, they answered all questions I had and the service was great. I will definitely call them again!! -
Review 144 (2021-03-06 - Rating: 5)
These are some of the quickest, smartest and most prepared people that I have ever called to my house to provide me a service. -
Review 145 (2017-09-18 - Rating: 5)
Friendly customer service, honest, great workmanship - I would use again for any well pump and plumbing needs! -
Review 146 (2023-06-11 - Rating: 5)
Excellent and professional service by Mr. Stanley and his team! God Bless you! -
Review 147 (2016-12-26 - Rating: 5)
I highly recommend these plumbers. They are courteous and professional and get the job done fast. -
Review 148 (2023-06-11 - Rating: 5)
Very professional,they went out of there way ro help with my well issues -
Review 149 (2022-10-25 - Rating: 5)
Ive had water pressure issues for MONTHS and finally bit the bullet to call someone to get it fixed. These gentlemen were out at my property within no time and just under an hour my water pressure was fixed! These gentlemen were kind, respectful, and very knowledgeable! I will absolutely be using them in the future for all my plumbing needs :) -
Review 150 (2021-07-03 - Rating: 5)
Yesterday as soon as I came home from work I saw my father outside trying to water the plants we have planted in the back yard and he asked me to see if the water faucet was turned on and it was but there wasnt any water pressure at all. So it turns out that our old submersible well pump gave out and we didnt have any running water at the house. So I Google real quick to see if I was able to find some quick information and this company name popped up! I gave them a call and told them what was going on and also helped out pulling the old pipe from the ground up with my father to help get a good brief description to see if it was at least 100ft but turns out to be 83ft. He supplied everything brand new with a 5 year warranty on the pump and its the best one you can get on the market. The pricing was sure worth the spend because these guys are knowledgeable and we watched outside and chat with them while working and its all done the right way it should be! No BS everything honest! Proud to have met these guys! If anyone got any well problems contact this company immediately!!! You will not regret it!!! -
Review 151 (2023-03-14 - Rating: 5)
I had little water pressure at my house. They told me what to check and over the phone diagnosed my problems. When they came out it was exactly what he had said on the phone. They are very knowledgeable about pumps and the plumbing business. Also they came when they said they would and used quality parts. I would not hesitate to call Teal or Tray Stanley for any of my pump and plumbing needs -
Review 152 (2022-12-22 - Rating: 5)
Yesterday morning our water stopped running altogether. We’re on a well in rural Chatham County, after doing some preliminary troubleshooting I realized I needed to call an expert. I initially spoke to Mrs. Stanley (it’s a family owned company, no relation to me) and her husband called me soon thereafter. He and his son showed up after finishing another job and diagnosed and fixed the problem in a matter of hours. Very professional and honest in their work, if I have any issues in the future I will definitely be calling again! -
Review 153 (2017-10-03 - Rating: 5)
Most honest and friendly service ever received. Will definitely call again if needed. -
Review 154 (2021-08-20 - Rating: 5)
My Grandmother needed an above ground well pump to be replaced. Mr. Stanley came to our house with Trey, Erin, and JR to replace it with a submersible well pump. They worked tirelessly to get everything installed and we are glad to recommend them to anyone that wants quality service for a reasonable price! They are some of the most genuinely kind people we have ever met and we are so blessed to know them! -
Review 155 (2018-03-31 - Rating: 5)
There are so many wonderful & excellent reviews about this company and family. And I would like to add my wonderful experience to the bunch. Every excellent review that is written about this wonderful company is accurate, reliable and all True. This father and son team are a force to be reckoned with. They went above and beyond in fixing my well (New stainless steel pump, wiring, pipes etc.) and getting it back up and working 10x better than before. And all there wonderful work is guaranteed for 5yrs. I recommend this company over any other well & plumbing company in the triad. May God continue to bless and prosper this wonderful company and family. -
Review 156 (2020-01-24 - Rating: 5)
In from Texas, visiting parents in North Carolina. They began to have an issue with their well water. Searching for a repair - came across his number. Upon calling Teal answered and guided us through troubleshooting. In the past my parents used other companies who wouldn’t even discuss their issue with out having to come out and charge exuberant fees without even working on anything! Teal took the time to listen and WALKED us through everything. Even when our issue required us to call him back numerous times he always answered and always provided us with advice (which was dead on mind you). If you are in need of well service I would STRONGLY RECOMMEND you utilize his services. He has proven to be reliable, trustworthy and very service oriented far beyond “just making a buck”. It is refreshing to have had his expertise and knowledge so available to us. He didn’t have to do that and most would not. Should my parents have issues in the future there will be no hesitation in who to call and rest assured they will be passing along his information to others that inquire for the service. ****HIGHLY RECOMMEND***** -
Review 157 (2021-10-15 - Rating: 5)
Perfect experience. Fixed our pump to bring water into the house from the well. Very quick, identified and fixed the problem easily. Polite, helpful, professional, and didnt try to overcharge me or sell me something I didnt need. Highly recommended, will definitely be using them for all issues in the future. -
Review 158 (2020-06-26 - Rating: 5)
At first we just had water coming all around our Well Head and were waiting for a different local recommended company for an opening to come out and provide an estimate for the repair. Since we still had water to our house, I figured we had some time to wait.Then our Well Pump stopped working completely and couldnt wait for the other company to come out. I dont blame them because they were busy working on other jobs.So we went online and found TW Stanley had great reviews and decided to give them a call. I really didnt expect them to come out the same day, but they did.The were at my house within 4 hours and figured out the problem and explained everything to me. I used to build houses and install plumbing prior to my Navy career, but never dealt with Wells. I understood everything they explained to me with respect to issues and problem at hand and they provided a few different options for the repair. They didnt pressure me into anything and professionally answered all my questions.I am more than pleased with the Professionalism and Knowledge of the owner and Crew who worked on my system. The cost was well under what I expected compared to my research online of similar repairs.I would give this company 10 stars if this site allowed.You wont be disappointed with this company. -
Review 159 (2016-11-01 - Rating: 5)
I called Teal this morning and I have my pump fixed the same day! He is a good ole honest country boy that cares about what he does and how he treats people. He helped me to understand the ins and outs of my well and was knowledgeable and easy to work with. It is definitely a family business. His wife and son were there working on the job along with another gentleman. I would highly recommend him and his crew. -
Review 160 (2022-07-27 - Rating: 5)
Cannot say enough good things about Mr. Stanley - He diagnosed our water outage as an electrical problem over the phone! He’s professional, experienced and kind. -
Review 161 (2019-05-31 - Rating: 5)
Had over 30 years experienced with this company for my parents home and now I use them for my own home as well when needed. Always great service, professional and patient to answer any and all questions I had with every service performed. Highly recommend these guys for all of your well and tank needs!!! -
Review 162 (2018-04-20 - Rating: 5)
Extremely impressed by this company. Mr. Stanley and son are top class and professional in their recommendations and service. So thankful I found them to replace the water tank in my home. Im certain I will not be calling any other company when it comes to my well pump and plumbing needs. Thank you for the quick service and repair, but most importantly thank you for doing it right and standing behind your product and service. -
Review 163 (2018-03-24 - Rating: 5)
Teal and his son were extremely helpful and we were impressed by their professionalism and workmanship in replacing our sons well pump. Teal detected a leak in my sons water heater and came out the following day to repair it no charge. We are so happy my son contracted TW Stanley for the job. -
Review 164 (2020-01-04 - Rating: 5)
Well pump needed replacement on a Saturday. They came out, replaced in a short time, and they did a great job. They kept me informed, and while I thought it a little expensive, they did an outstanding repair. It is great to have good water pressure again. -
Review 165 (2019-09-04 - Rating: 5)
They returned my call quickly, and st up a repair time the same day. Work was done quickly and correctly. Everyone along the way acted extremely professionally . Pricing was fair and competitive -
Review 166 (2018-01-16 - Rating: 5)
Our early morning call was answered when we woke with no water and they were on site within 2 hours. They took in all the information and made a recommendation that our almost 20 year old well pump motor had died. They were patient while we researched options. The team worked hard to make the repairs and weve been very pleased. Thank you T.W.Stanley and family. -
Review 167 (2017-10-03 - Rating: 5)
Mr. Stanley was very honest, fair and did a wonderful job! He came to my house first thing and took care of us. I highly recommend him and his company to everyone and I will definitely use him again for all of my plumbing needs. -
Review 168 (2017-10-13 - Rating: 5)
Great job called on Monday and new pump installed and working on Tuesday. 5 year guaranty parts and labor. Shawn pulled all 150 ft by hand and completed the install in less than 2 hours. I was impressed, they know how to get the job done right. -
Review 169 (2018-08-26 - Rating: 5)
Amazing service on a Sunday to get our well back to functioning at full capacity within a few hours. Friendly and knowledgeable service. I would recommend them to anyone. Thanks again Teal! -
Review 170 (2017-03-16 - Rating: 5)
Teal and his staff are AWESOME! We have used this company for 10+ years! We had a pipe to burst and within the hour it was all taken care of. They are honest and treat you like family and that is what makes this company stand out above ALL the rest! -
Review 171 (2018-12-05 - Rating: 5)
These guys do a great job. Responded fast and got my issues wrapped up. I would recommend them to friends. Thanks for all. -
Review 172 (2018-12-16 - Rating: 5)
T.W. Stanley & Son came out to give us an estimate quickly. They are very knowledgeable, Teal knew the problem right away. They did an outstanding job, using quality materials at a fair price. I am so very pleased with T.W. Stanley & Son services. Old fashion service with integrity and respect. Dont find them like this anymore!!! -
Review 173 (2016-12-24 - Rating: 5)
Not enough words to describe how wonderful TW and his staff are!! Last minute call on the day before Xmas eve-out in an hour, worked all day to install a new deep well water system! Pleasant and sweet-dont even think about using anyone else! Great pricing was just as extra bonus-Thank you, Thank you, Thank you and God bless you! -
Review 174 (2017-12-15 - Rating: 5)
WOW! Outstanding service. Mr. Stanley was very professional and always returned our phone calls. They worked non-stop from arrival until repairs were made to well pump. You wont find a better, more knowledgeable well/plumbing repair company. Didnt know there were still companies out there like this. -
Review 175 (2018-05-22 - Rating: 5)
Had the pleasure of meeting Mr. Stanley and his son today. Had some well issues this morning. Called Mr. Stanley he was super helpful over the phone about my problem. They came out and fixed everything up for me would definitely recommend their services. -
Review 176 (2017-03-18 - Rating: 5)
Fast Service! Massive Water Pressure now! Friendly! Highly Recommend! -
Review 177 (2018-06-07 - Rating: 5)
So glad to have found this company ! After a storm we had problems with our water . It was a Saturday morning and most other companies that advertised 24/7 service were not responding. Mr. Wade responded promptly and fixed the problem immediately. They are excellent! -
Review 178 (2021-08-11 - Rating: 5)
T.W. and his son trully care about their customers and the quality work they provide daily. -
Review 179 (2019-08-04 - Rating: 5)
I am changing this review to a five star. I previously gave a poor rating but I have learned it was a misunderstanding and they have made things right. I do appreciate the fast response. -
Review 180 (2018-03-20 - Rating: 5)
Answered phone quickly, made it to my house in an hour and fixed my well pump in no time. All in one day! Very kind. -
Review 181 (2017-10-09 - Rating: 5)
I contacted T.W. Stanley this morning, and T.W, his son and his sons friend arrived at my house just after noon to repair the pipe from the well to my house. They did a first rate job in a short amount of time. I recommend this firm highly. -
Review 182 (2019-08-17 - Rating: 5)
Responded very quickly, repaired my well pump and associated plumbing, very professional and quality work, highly recommended! -
Review 183 (2018-02-27 - Rating: 5)
My family and friends have been doing business with the Stanley family since the 50s. I have had my first experience with them. I know why they speak so highly of them. Teal made some repairs on our well that someone else made a mess of. He was very prompt and professional, and I found he prices to be very fair. Whenever I need any plumbing work of any kind done again T.W. Stanley is the only one I will call. -
Review 184 (2017-10-08 - Rating: 5)
Had problem with well breaker tips immediately. TW Stanley & Sons walked me through the whole process with me calling back and forth to resolve this issue. I would have never been able to solve & repair my problem. This an awesome company & their service is outstanding.i am so glad I called them and not someone else. GOD BLESS this company and all who are involved. they most definitely saved my day.THANK YOU SO MUCH AGAIN FOR ALL YOU DO & DID .THOMAS ZAJAC -
Review 185 (2021-04-20 - Rating: 5)
Fast, friendly and knowledgeable about well systems. I called late Saturday night and they arrived Sunday morning to replace my tank and restored my water. -
Review 186 (2018-09-04 - Rating: 5)
I had just moved into my home and being there only one week I lost water..he came over and diagnosed my problem quick. He and his son were professional and friendly. I had my water working again in no time. He has my business for sure! -
Review 187 (2019-07-13 - Rating: 5)
Very helpful and willing to do whatever it takes to get the job done. -
Review 188 (2018-02-22 - Rating: 5)
During some heat /ac work at our house, an electrician moved some breakers and such in our elec panel to accomodate the new set up. Suddenly our well pump would not kick on and we had no water... noone seemed to be able to figure out why and suggested that our well might be the problem. With a heavy heart and almost panic, I called T.W. Stanley since he was the installer of our well several years ago and told him what was taking place. He came out within 2 hours and was able to determine within about 10 minutes that the pump was not getting enough voltage or proper power, most likely due to a problem with the main power breaker panel. He assured me that our submersible pump was most likely just fine and that alleviated most of the immediate worry! It also allowed us to get the elec panel guy back out to track down the breaker issue and we had water before the days end, Not only did TW Stanley stand behind the products he sold us several years ago, he also came to our rescue and trouble shot the cause, which noone else had been able to find over 2 days !!! Kind service, great help, timely response and super guys! Thank you AGAIN . Great service is most appreciated !!! -
Review 189 (2022-12-24 - Rating: 5)
Honest company with willingness to help. -
Review 190 (2020-07-21 - Rating: 5)
Came out quickly and spent time to figure out the problem and get our well back working! -
Review 191 (2017-10-25 - Rating: 5)
Wonderful people to work with. Spot on. Did a wonderful job. -
Review 192 (2022-12-07 - Rating: 5)
Great service, fast response time. -
Review 193 (2018-05-03 - Rating: 5)
This company is extremely extremely er extremely professional, and friendly. -
Review 194 (2018-01-08 - Rating: 5)
Always quick to respond and everyone is so friendly. -
Review 195 (2019-06-29 - Rating: 5)
Nice, honest folks. Top notch work! -
Review 196 (2022-08-27 - Rating: 5)
Very fast and friendly service! -
Review 197 (2024-04-06 - Rating: 5)
Great service.