Roto-Rooter Plumbing & Water Cleanup

Located in Greensboro, North Carolina

Address: 4248 Piedmont Pkwy, Greensboro, NC 27410, United States

Phone: +1 743-229-3544

Rating: 4.8

Services

On-site services
Language assistance
Repair services
Appointment required
Credit cards
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-11-15 - Rating: 5)
Danny arrived on time, made sure he knew what I wanted taken care of and got right to work. We are very pleased with his work and how he left everything as clean or cleaner than he found it. RotoRooter will be the first one we will call if we need drainage work in the future.

Review 2 (2024-11-25 - Rating: 5)
Scott and Charles were amazing! They came within an hour. Very friendly and easy to talk to. I never felt like I was being sold something I didn’t need or pressured to take any action I wasn’t comfortable with. I did feel fully advised of my options and I felt reassured they knew what the situation was and how to proceed They are very professional and did their work in a timely fashion. I would definitely call them again. Thanks!Update- I needed a second visit for a different problem and again I was very pleased with all involved with getting me good friendly service

Review 3 (2024-05-23 - Rating: 5)
I really appreciate Nolans presents and work effort, he done a great job so i give him 5 stars..The price for the 10 minute job was to Expensive, so i give the price 3 stars. I also appreciate their response time when i called... 5 stars! I had already taken the covers off and had the area exposed for him to make the job easier, if i had the tool i would have fixed it myself. Thats the hose on the Concrete he cut and replace that had a small leak in it and those two white pieces are the covers i took off to make the job easier. Will I use them again? Yes!!!Hopefully next time it want be so Expensive...

Review 4 (2024-11-26 - Rating: 5)
This was an awesome service experience. The office personnel , Brittany was so helpful and answered all questions thoroughly. Danny, our technician, was great! Very professional and very thorough in the service. He wore covers over his shoes while in our house, cleaned up any excess debris and explained the entire service process. We highly recommend Roto-Rooter for any plumbing needs. Again THANKS!

Review 5 (2024-11-20 - Rating: 5)
Roto-Rooter was great! I was able to get an appointment scheduled quickly, and the plumber who came was great. He got our leaks fixed within a couple of hours...he had all the parts he needed in his truck. Great service, highly recommended!

Review 6 (2024-10-19 - Rating: 5)
There is not enough space to tell you how great Taylor was here today. Polite, respectful, kind and even funny. He saw the problem with my pipe at once. And he was Correct!! And the whole time he was here, he was giving me helpful hints how to keep my plumbing clear and healthy. Really a nice young man, it was a pleasure having him in my home. AND he was one of two fellas last year that worked on my toilet, and he was the same then as well.Thank you ROTO-ROOTER, a job well done🌟Susan Horton

Review 7 (2024-11-16 - Rating: 5)
Taylor was amazing! He fixed both our toilets in less than an hour, gave us advice and provided great customer service!! We will continue with this company, with a request to use Taylor always. He was such a blessing!!

Review 8 (2024-11-09 - Rating: 5)
Heard a water pipe leaking on a Saturday, they added me to the schedule to come out that evening. Jacob and Erin were professional, were able to quickly identify the issue and completed the repair. Really appreciated the flexibility and coming out same day, allowed us to have peace of mind that damage would not happen to the house or that we would be without water for an extended period of time. Highly recommend.

Review 9 (2024-12-10 - Rating: 5)
Roto Rooter was amazing! Jacob and Michael did an excellent job! They stayed all day and through the night to get all of our sewage problems resolved. They were knowledgeable, professional and very friendly. They even found mistakes that a previous company made and fixed them. They made the horrible circumstances much less painful. I would highly recommend Roto Rooter to everyone, and I deeply thank Jacob and Michael for their care and hard work! An additional thanks to Danny and Anthony for their help as well. The entire crew was absolutely amazing in every sense of the word.

Review 10 (2024-11-07 - Rating: 5)
Ive had several bad experiences with plumbers and disaster clean-up people in the past. But my Roto-Rooter people changed all that. I wish I had more than 5 stars to give. They went above and beyond and would not settle for average work, but went way beyond. It not only had to meet company standards but had to meet John Southard and his teams high standard also. Was I impressed?? You bet I was. Fine Christian gentlemen who care about the quality of work they do for you.

Review 11 (2024-10-21 - Rating: 5)
I was having my nails done by the owner when Taylor & his crew came into Lotus Nails! I was incredibly impressed by Taylors professionalism & overwhelming expertise. He communicated directly with Mona, the owner, & kept her updated on what they were doing & what they were finding! Taylor was impressive in making the company look like a company with integrity! Integrity is sooo unusual these days that Taylor was noticeably a standout! Should I have need of a plumber at my home, I would not hesitate to call Roto Rooter Greensboro & request Taylor! Keep up the good work!

Review 12 (2024-12-27 - Rating: 5)
I recently had a septic system alarm go off. Scott spent a lot of time trying to fix the issue but it ended up being an electrical box issue. PJ (manager) took good care of me and refunded the service bill since they were unable to fix the electric components. They really took the time to help with the issue!

Review 13 (2024-09-03 - Rating: 5)
I had called around to several places about an issue with sump pump. I even had scheduled a service for the next day. I received a call back from Titus with Roto-Rooter to let me know he was at the property, and wanted to do a quick check in on the sump-pump issue. I was surprised, but agreed and Titus was fine with checking on sump pump even though I wasnt at the property. He called me back after checking on issue to let me know it was a simple fix. This saved me a lot of stress and time, and not everyone would be transparent when it comes to servicing. I really appreciate the honesty and integrity. I will absolutely use the company for future needs because of workers like Titus.

Review 14 (2024-12-27 - Rating: 5)
Jesus was very polite, helpful, and professional. He helped me keep calm during a very stressful plumbing emergency, and he explained all the work he did. I would definitly recommend him and Roto-Rooter to others.

Review 15 (2024-12-20 - Rating: 5)
Scott was excellent! He intended to roto- root the sink, and ended up replacing pipes. He had the best attitude, was positive, friendly and obviously very experienced in his field! I would highly recommend!!

Review 16 (2024-12-14 - Rating: 5)
We are very happy with our service we received. Everyone we dealt with was very friendly and helpful and they had a technician out within an hour of my call. The technician Scott was kind, knowledgeable and did everything in his power to fix our problem and escalated when needed, his manager Anthony came over to review the situation and came up with some options. I felt informed the entire way thru and was given multiple options to remediate our issue. The technician Jacob who completed the job was very friendly and explained a hiccup encountered and did a great job to resolve our issue. We will you then again.

Review 17 (2024-04-30 - Rating: 5)
The Greensboro Masonic Temple had a sewer drain leaking from the 4 th floor bathroom down into the 3 floor bathroom. Roto Rooter was called and it was determined that the floor and part of the wall would have to be removed. Tanner and Brandon were sent to do the demolition. They were professional and courteous. They did what was needed in a timely fashion. Afterwards they vacuumed and cleaned the are prepping the space for the old plumbing to be removed and new plumbing to be installed. I am very pleased and satisfied with their work.

Review 18 (2024-12-31 - Rating: 5)
During the week of Christmas we had a massive leak from a water fountain in our building. We would like to Thank our Roto Rooter Team. They came in on December 26th and cleaned up the mess. They guided me on the process of what to do and who to call. I can not thank you enough for your expertise. It was invaluable!Please thank our team members:Titus BrannonRobert TuckerCJ RiveraJustin FreemanJoseph ChadwickJacob Hinton

Review 19 (2024-11-28 - Rating: 5)
We called for a slow drain and received prompt scheduling on a day that fit into busy schedules. Our specialist was professional, knowledgeable, and friendly. He explained his process and then answered questions about prevention and about plumbing issues we may encounter in the future. Absolutely would hire again!

Review 20 (2024-12-19 - Rating: 5)
Taylor Hankins and Michael Brummett were the main workers. They were professional, kind, respectful and more. They did a good job and Roto-Rooter is lucky to have them. Anthony was respectful although we did have some differences at the end of the job. It was not an easy job and I am very satisfied.

Review 21 (2024-10-31 - Rating: 5)
Jacob and his crew did an amazing job and fixed everything ahead of schedule. They left my place super clean and made sure my pets were safe during the process. I would highly recommend Jacob to everyone!

Review 22 (2024-12-10 - Rating: 5)
Rotorooter completed a full house repipe and main line to the street. Cody West was prompt to provide the estimate and communicated well.They sent out a tech while doing the other work and identified water damage in each bathroom and their water mitigation team (Titus and Robert) did a stellar job in removal. They communicated great during the drying process and explained the steps in detail. I am having slight issues getting the rebuild contractor to schedule the rebuild, but that is not roto.We did run into an issue with the first crew sent to my house to do the repipe, but Roto Rooter quickly addressed the situation and Cody West came himself to finish the job. I was really impressed how quickly they addressed my concerns. The repipe was completed professionally and in a timely manner.Would recommend this company, but jury is still out on their contract rebuild company.

Review 23 (2024-10-06 - Rating: 5)
After contacting two other services, Rotor Rooter got the job done! Knowledgeable, professional and timely. Dannie and Aaron explained each step and even showed me pictures! Reasonably priced.

Review 24 (2024-11-20 - Rating: 5)
In short, Roto-Rooter had to replace all our plumbing. Scott, Cory and Taylor worked tirelessly throughout the day to make sure the job was completed to the high standards of Roto-Rooter! These guys were professional, efficient and very reassuring. Their work performance is certainly worth a 5-star rating!!

Review 25 (2024-07-26 - Rating: 5)
We just moved into our new house and almost immediately started having plumbing issues. I finally made the call to Roto Rooter and today everything got fixed.Scott showed up and was very patient and kind in his explanation of what was going to be done and putting together an estimate. As he was snaking our drain, it was encouraged for me to watch the camera so I could see what was going on and have everything explained. He found a partial blockage and was able to clear it easily. He also did a fantastic job of replacing our toilet and even replaced the broken supply line. It was fantastic, professional, courteous service. Thank you!

Review 26 (2024-10-23 - Rating: 5)
Excellent service! Scott was so friendly personable. He explained everything he was doing and gave me some great maintenance advice. Definitely 10/10!

Review 27 (2024-09-04 - Rating: 5)
My husband Eric and I had a complete drain backup at 8:00 at night. Called and everyone he spoke to was so great! The tech called and by then the drain had started to move and he walked him through some tests and turned out we did not need the emergency service after all. What a great experience! Thank you! Highly recommend these folks.

Review 28 (2024-10-23 - Rating: 5)
Scott was phenomenal!! Great customer service being a senior citizen he had a lot of patience, compassion, and concerned. I would highly recommend Scott for any plumbing problems he is the top of the line!!! Thank you so much Scott truly the best

Review 29 (2024-08-27 - Rating: 5)
Our technician Scott was awesome! He was super helpful and really help us work through a really badly blocked sink drain… like maybe the first time this drain has been cleaned since it was installed new in 1971 when the house was built. Next time I need service I’ll be asking for Scott.

Review 30 (2024-08-07 - Rating: 5)
When I realized that the problem that I was having was more than I could do without help. I called Roto Rooter Plumbing and was immediately talking to a person that assured me that someone would be heading my way within the hour to address the problem that I was having. The plumbers name was Christian,a very friendly person that was adamant about getting our little household back on track. He reported in to his field supervisor Cody West, and they decided what the best way to solve my problem was. These guys were friendly and supportive. They actually wanted to make sure that they did the job like they were doing it for themselves. I couldnt have asked for someone more dedicated to helping someone in need. Thank you Roto Rooter for the standards that you have in hiring the right kind of people.

Review 31 (2024-09-23 - Rating: 5)
Scott was very professional, informative and hard working. He explains every process as he does it.Great job We were glad to have met himRegards Robert and Mary Clodfelter

Review 32 (2024-09-28 - Rating: 5)
Cody West and his crew are the best ,they were professional and informative. They completed the job quickly and efficiently which reassured me that I made the right decision in hiring them to replace my water line.Thanks,Ms.Harrison

Review 33 (2024-07-19 - Rating: 5)
I called Roto Router today to help with my plumbing problems. They showed up at 10 am. Started working immediately. Found water damage under my bathroom floor. They replaced my sewer & water line. Put back & cleaned up my yard by 9:30pm. Thanks guys you were great! The other crew will fix my bathroom floor tomorrow. Everyone did a great job!

Review 34 (2024-09-17 - Rating: 5)
Scott was amazing! He was incredibly friendly, on time, and very professional. He explained everything to me and was patient with my questions. I so appreciate him and the work he did on our bathroom.

Review 35 (2024-09-21 - Rating: 5)
Brandon and Taylor were so amazingVery poised and professional. I recommend them both for any future projects. I truly appreciate their dedication and commitment to their craft. Forever grateful

Review 36 (2024-08-07 - Rating: 5)
The crew that came out today were outstanding. Scott and Nolan did an exceptional job. They were professional and exuded confidence in their work. I am thoroughly pleased with the outcome. CJ, and Clay were awesome too. I cant remember the other names of the other gentlemen, however they were all exceptional. I will definitely refer your company to anyone who need your services

Review 37 (2024-09-27 - Rating: 5)
Always a pleasure working with Roto Rotor professional and cares about the client. We called them because the did previous work for us and we know we can count on them to do the job right!Highly recommend!

Review 38 (2024-12-26 - Rating: 5)
Taylor Cody Scott and Robert did a great job and kept me informed about the progress of the project.Great Team!

Review 39 (2024-08-26 - Rating: 5)
Roto rooter saved my cat! Mr. Mimi ran out the door and crawled into a drain today. I contacted roto rooter and they were on the way within the hour. They quickly helped Mr.Mimi out of the drain and into the carrier. Awesome folks! Forever grateful! Thank you!

Review 40 (2024-07-03 - Rating: 5)
Scott was my plumbing technician, and was awesome. Explained everything to me , and fixed my leaks in a timely manner. The manager came by first, I can’t remember his name but he was very nice and professional as well. I would highly recommend these guys to anyone I know that are having plumbing issues.

Review 41 (2024-10-29 - Rating: 5)
Jacob and Aaron were great to work with! These guys worked so hard to get my plumbing fixed. They did a great job!

Review 42 (2024-12-09 - Rating: 5)
I had a sewage backup in our basement. Titus and Robert were absolutely amazing in their professional abilities to help us during a difficult situation. I highly recommend roto rooter to anyone who needs help with this type situation.

Review 43 (2024-12-12 - Rating: 5)
Very good, and professional service. If you want it done right ask for DANNY SANCHEZ. He is nice and very knowledgeable, and professional. Thanks for a job, well done. 🙏🏽

Review 44 (2024-06-21 - Rating: 5)
These guys came in and ripped my bathrooms up so fast it made my head spin (exactly what I needed)! Everyone they sent out was professional, prompt and empathetic to my family’s situation. They worked faster than my adjuster expected and done a great job from start to finish!! Recommend this company 10/10. If you want the best, ask for either of the Zacks, Clay or Taylor. I know I’m leaving somebody out but as long as you get them there, you are in great hands!

Review 45 (2024-07-27 - Rating: 5)
Titus from Roto Rooter came after midnight to help our tenant shut the water off to the house after a bad water leak. He was very knowledgeable and I appreciate his willingness to help us at such a late hour. Roto Rooter sent Scott the next morning to do the repairs to fix the water leak. We are highly impressed with both Titus and Scott and would highly recommend their service.

Review 46 (2024-11-01 - Rating: 5)
Although this was a bad situation I found the workers to be efficient and knowledgeable. That made the situation bearable. This is my go to company and I will continue to do so in the future. Kudos to Zack and Justin

Review 47 (2024-10-16 - Rating: 5)
Danny was very thorough and professional. He made several checks on his own work. He was a very nice young man and hard worker.

Review 48 (2024-11-12 - Rating: 5)
Nolan was amazing! So helpful and nice. He got the work done quickly and kept us updated through all of it

Review 49 (2024-10-18 - Rating: 5)
Fast, kind, efficient service. Booked next day appointment for non-urgent issue. Scott showed up in the window they said and completed the assessment and job same day!

Review 50 (2024-09-07 - Rating: 5)
Juses was amazing, he was very polite and worked with me. The results were even better than I could imagine. I would Definitely recommend him and thus company.

Review 51 (2024-06-18 - Rating: 5)
Great guys and reliable company! Clay, Brandon and Zack came out for a bursted pressure tank connected to my well. They were respectful, thorough, and very knowledgeable of what they were doing. I had fans under my house for 5 days and they came and checked them daily and ensured the moisture in my crawl space was going down. I highly recommend this company and these men!

Review 52 (2024-12-03 - Rating: 5)
All of the gentlemen from Roto Rooter displayed exceptional professionalism. The promptness, technical expertise,and customer awareness were exhibited by all members of the team.

Review 53 (2024-11-17 - Rating: 5)
They arrived when they said they would, fully diagnosed the extent of the problems, and quickly and efficiently managed the issue, along with recommendations for future improvements. I appreciate their professionalism and ability to explain and correct the issues.

Review 54 (2024-06-13 - Rating: 5)
As a property manager, we are always looking for exceptional teams to work with to ensure any repairs and maintenance goes as smoothly as possible. Nolan has not only helped us once but twice providing excellent customer service. He was patient, concise with his words and transparent during the entire process. 500/10 would recommend.

Review 55 (2024-12-03 - Rating: 5)
I cannot tell you enough how wonderful and professional the staff was during our emergency! I would recommend your service to everyone! They did an excellent job.

Review 56 (2024-08-08 - Rating: 5)
Nolan was very respectful and made sure my lawn was taken care of. Done an amazing job locating the waterline leak and repairing the problem. The price point was a bit HIGH....But worth it !

Review 57 (2024-07-25 - Rating: 5)
Nolan showed up super quick after I initially called. He was very professional and let me know what the problem was and gave me an estimate before he started the job. I would give him a 10 out of 10 on his service!

Review 58 (2024-05-15 - Rating: 5)
Company was very responsive and communicated effectively through the process. Our service tech Michael was excellent and very professional. He took the time to explain the issue and all possible solutions. You can tell he truly cares about helping the homeowner which is priceless when dealing with these situations.Cant say enough good things about him. Even in pouring down rain, he was patient with all my questions. Highly recommend!!

Review 59 (2024-12-05 - Rating: 5)
A bathroom drain was completely clogged.Service Tech Michael was punctual, courteous, knowledgeable and did an excellent job of clearing the drain.

Review 60 (2024-06-29 - Rating: 5)
Called RR on a Friday afternoon and reached Danny after hours. He was kind, patient, listened carefully to the issue I was dealing with, and talked through potential fixes based on what he heard. He offered me a suggestion to fix the issue, which ended up working like a charm. Based on this experience, Im calling RR for any plumbing needs moving forward. This was the best experience Ive had with a plumber in Greensboro, and Ive been through multiple home renos at this point. Thank you Danny!

Review 61 (2024-07-12 - Rating: 5)
I would like to Thank Clay, Len, and Zack M for their service they provided at my home. They were on time and prompt on the service they provider. It was a pleasure to have them to come to my home and help. I would highly recommend them from Roto Rooter. Thank you for your service.Monica Imes Ross

Review 62 (2024-09-19 - Rating: 5)
Taylor stayed at my house until 10:10 pm to finish the job. He showed me photos of what he did and was very professional and cleaned up nicely . He needs to get a pay raise.

Review 63 (2024-09-06 - Rating: 5)
Who’s the man? Jacob’s the man! Professional, Quick, and reliable. Had a complete repipe done and his estimates and work can’t be beat. Will definitely have him out any time for future repairs.

Review 64 (2024-10-14 - Rating: 5)
Taylor did a really good job of looking things over and working on the issue. Very respectful of our house and our time. Definitely recommend

Review 65 (2024-12-17 - Rating: 5)
Had a back up in main sewage line the weekend before Thanksgiving with family arriving that day and next couple days. Committed to getting job done despite arriving at 4pm, ended up staying until 9:30pm to install clean-out in yard as house was built with only inside clean-outs. Very professional, saved Thanksgiving week for us!

Review 66 (2024-05-26 - Rating: 5)
Scott was prompt and very informative when we needed him to unclog a drain at our lake home! He showed me his process and talked through the issue we were having as well as how to help prevent future problems. Id recommend these guys, especially because they are available 24/7 and have locations all over.

Review 67 (2024-10-01 - Rating: 5)
Technician arrived same day call was placed and had us back up and running within an hour. Highly recommend Roto-Rooter!

Review 68 (2024-05-06 - Rating: 5)
Michael did a fantastic job and I would give him more than five stars if that was an option! He did a great job explaining the situation and the possibilities. He seemed eager to come up with the best solution! I felt that he was very trustworthy and I will certainly request him if I ever need their services again.

Review 69 (2024-09-27 - Rating: 5)
The team was quick to respond, friendly, quick to answer any questions or concerns we had, and very helpful with our situation and even in bad weather were able to keep a quick turnaround time. Very thankful for them and recommend them to any one who needs it.

Review 70 (2024-10-05 - Rating: 5)
Titus, Zack, amd Jacob took great care of us after our plumbing backed up. They made a very stressful situation much less stressful.

Review 71 (2024-06-29 - Rating: 5)
Very professional. Had an issue downstream and worked thru the multiple symptoms very fast and workmanlike. Great communication, rapid, very clear in communicating what they were going to do, and did it. I would definitely use this office again, and again.

Review 72 (2024-12-06 - Rating: 5)
The technician showed up promptly and did a great job. He was very friendly and helpful.

Review 73 (2024-10-04 - Rating: 5)
They were so quick to respond, helpful and polite! They cleared our clogs and educated us on how our plumbing was working. Would absolutely use them again.

Review 74 (2024-10-07 - Rating: 5)
I was happy with the concern and service they provided. Can’t thank them enough for the quick turnaround and other services that became involved. Much more than just cleaning out a clogged sink!

Review 75 (2024-05-24 - Rating: 5)
Nolan did an awesome job. He was personable and friendly. He got the job was done even when it was a challenge. He cleaned up behind himself and I just need to put my contents back.If you need some work done ask for Nolan you wont regret it. I promise!!!Thank you Nolan

Review 76 (2024-04-08 - Rating: 5)
The entire team was amazing. Prompt, communicative, and thorough. We had an emergency Easter weekend and they arrived within the hour and have taken care of us for the past 2 weeks. They have answered every call, worked around every schedule hiccup, and have shown up with a positive attitude and have gone above and beyond. Len and Titus especially have been great and they deserve raises for sure! We highly recommend Roto Rooter.

Review 77 (2024-11-29 - Rating: 5)
Scott was very friendly and professional. Awesome job. Thank you for taking care of my parents.

Review 78 (2024-05-10 - Rating: 5)
Tanner, Brandon, and Mike did an awesome jobs throughout the project. Excellent communication! Efficient and professional! Was very patient with us and answer all the question we had. They explain the issue every step of the process and connect with third-party on our behalf. Would definitely work with them again in the future.

Review 79 (2024-09-18 - Rating: 5)
The company acted quickly and efficiently to our emergency. Jacob and Danny were great and dedicated workers.

Review 80 (2024-05-11 - Rating: 5)
Nolan and Taylor went above and beyond the call of duty in our eyes. Nolan was kind, patient and very professional. He was quick in identifying the issues at hand. He and Taylor (along with Cody) were very responsive and excellent at resolving every obstacle they encountered in what grew into a complex situation. BJ was very efficient as well! We felt very secure in their decision making and efforts to ensure that we had water before they left much later than anticipated We couldnt be happier with the service they provided. If anyone ever needs a 5 star company, don’t hesitate to call on them!! Thanks again Nolan and Taylor and the team!! Janet

Review 81 (2024-05-21 - Rating: 5)
Our basement flooded I called around 10pm at night and they were there around 10am the next day. We loved the team that came out tanner and Mike in particular. They were very professional and friendly. Tanner was very helpful and a hard worker, both communicated very well with us answering any and all questions. Tanner came out by himself to pickup all the equipment. Roto-rooter is lucky to have him as an employee.

Review 82 (2024-01-10 - Rating: 5)
My husband, Don, and I were so pleased with the excellent service we received from the employees at Roto Rooter. The ladies on the phone were superb, kind and helpful. John S. and Len came to our home and took care of the water damage. These guys were so attentive and caring about our needs. John and Len both had great attitudes and they were always smiling. They answered all of our questions and did excellent work! We highly recommend this company.

Review 83 (2024-06-04 - Rating: 5)
Scott was very patient with me asking so many questions!!! He was very informative and was very courteous and extremely knowledgeable. He done an awesome job installing our new tankless hot water heater and done an excellent job of cleaning up when he was finished. Thanks for everything Scott!!!

Review 84 (2024-06-25 - Rating: 5)
Tanner & Caleb were great. Tanner kept us informed throughout the abatement process and they handled our things with TLC as they cleared out the area for the work. Highly recommend!

Review 85 (2024-06-14 - Rating: 5)
We had two other service calls from other companies that were unable to clear our kitchen sink clog because we have an older home with pipe layouts that are no longer allowed in newer homes. The office personnel and the service personnel were very professional. The clog was jetted clean and all was done from start to finish within two hours. Next time, we will call you first!

Review 86 (2024-06-19 - Rating: 5)
Our tech Scott was very professional and knowledgeable. The customer service was excellent. We highly recommend using Roto-Rooter and make sure to ask for Scott Blackley.

Review 87 (2024-04-29 - Rating: 5)
Roto Rooter to the rescue. Arrived in 30 min. Found the clog. Recovery team was onsite in the next 2 hours. Tanner and Brandon on the recovery team were amazing. Full repair completed the next day. The entire team was extremely professional. I cannot say enough great things!

Review 88 (2024-02-24 - Rating: 5)
Michael was very professional and knowledgeable. He explained everything and worked very hard to take care of our plumbing problem. Office staff was very friendly and helpful as well. Definitely will use again Thank you for fixing our problem!

Review 89 (2024-08-07 - Rating: 5)
Just wanted to let everyone know that the staff at Roto Rooter was wonderful. Polite, curtious and professional. Highly recommend this company for anyone with plumbing needs. Thank you guys.

Review 90 (2024-08-29 - Rating: 5)
They responded very quickly and fixed my issue. Cost was inline and fair. I will absolutely use them again if needed. They saved the day!!!!

Review 91 (2024-07-03 - Rating: 5)
Titus, Tanner and Caleb were a blessing to me an my family during a traumatic event. They worked tirelessly to restore our home and would absolutely recommend working with them.

Review 92 (2024-09-13 - Rating: 5)
Very professional young man. He was profesient, gentleman and very knowledgeable of his profession. Thank you all for your service.

Review 93 (2024-06-25 - Rating: 5)
Awesome customer service. Explained to me the procedures and what to expect. They made me feel very comfortable throughout the whole process. I highly recommend John and Lynn, they were very professional with their service!

Review 94 (2024-07-09 - Rating: 5)
My service technician was Mr. Scott Blackley, he was very knowledgeable and went above and beyond to resolve my issue. I would highly recommend Roto- Rooter.

Review 95 (2024-10-22 - Rating: 5)
Scott Blackley was great! Very timely, professional, and courteous! Highly recommend him!!

Review 96 (2024-05-28 - Rating: 5)
Tay Richardson was the excellent professional plumber who quickly replaced blocked pipes and completely restored our plumbing to perfectly working order in one afternoon.💯 recommend this plumbing service.

Review 97 (2024-05-14 - Rating: 5)
Len and Sean did an outstanding job cleaning the water damage out of our home and storing our furniture in the pod. They were here everyday and even left a contact number in case we had issues over the weekend.We have had two separate water issues in the last few months and Roto Router did a wonderful job each time. I was not use to a company coming daily until work complete like Roto Router has done. They are also the only company who answered the phone on a Sunday night with the first issue. If needed again, I will not hesitate to call Roto Router and feel they really care about their customers. Thank you again Roto Router.

Review 98 (2024-05-23 - Rating: 5)
Michael was super friendly, knowledgeable, and helpful in explaining the process and getting to work immediately. Great service, we will definitely call Roto-Rooter - Michael, for any future needs.

Review 99 (2023-11-15 - Rating: 5)
Danny and Michael were awesome! They took their time to diagnose and correct the problems I had with my washing machine drain and my shower! I am so grateful for nice people like them that were kind, respectful, and knowledgeable! I will definitely call them again if I need any repairs.

Review 100 (2024-10-11 - Rating: 5)
These guys know their stuff and were the best!!Clean and personable, left our home in great condition!! Great work

Review 101 (2024-05-26 - Rating: 5)
We had an excellent experience! They were super professional and punctual. Got our water heater diagnosed and replaced same day. Had hot water by the evening! Would highly recommend 👌!

Review 102 (2024-03-21 - Rating: 5)
Tyler and Brandon were amazing. We had a major clog in our main drainage pipe and they got it fixed with so much ease. They discussed all of the options including their pros/cons. If I need plumbing repair I wouldn’t think twice to ask for them.

Review 103 (2024-04-08 - Rating: 5)
I called Roto-Rooter today for a same-day emergency. Danny and Michael came out, assessed the issue and was able to clear a laundry drain line that another plumbing company wanted to replace, costing over $15,000 in repairs. Danny and Michael ran cameras down both the laundry and main drains and used pressure jetting to clear the issue and get me back in business for way less than a fraction of the other company. These guys were knowledgeable, professional, and awesome at their craft! I’ll be calling them from here on out. Thanks Roto-Rooter for having a great crew!

Review 104 (2024-04-18 - Rating: 5)
Excellent service provided on the property that I have worked at for 25 years. I appreciate their attention to all issues, not just the standard services. Michael is so personable and professional. I enjoy when our outside vendors talk to all of us when they enter the office. Rare trait these days.

Review 105 (2024-03-26 - Rating: 5)
Taylor the technician explained how they approach the issue, what tools they use, and promptly provided a quote. After receiving the go ahead he immediately went to solving the problems, within 40 minutes the drains were cleared everything cleaned and reassembled, water running freely. In the kitchen and the shower. Professional and Courteous. A+ experience, would definitely recommend!

Review 106 (2024-03-20 - Rating: 5)
I highly recommend Roto-Rooter! They arrived on time, they worked on Saturday for no additional charge and got the job done. Michael handled my problem and he is the best! I had a water problem happen in my basement which was not of their doing but they immediately took care of it also. They are doing my drying out and repairing and assisting me with the insurance company claim. Their customer service is excellent.

Review 107 (2024-02-03 - Rating: 5)
Roto-Rooter is the best! Taylor was the person that helped us this morning. He was very nice and friendly. He went above and beyond to figure out the problem with our sinks. We can rest at ease knowing Taylor’s expert experience has resolved our drain issues.

Review 108 (2024-09-06 - Rating: 5)
The Technitian was pleasant, knowledgeable, and easy to talk to. The work was impeccable. I couldn’t ask for a better experience.

Review 109 (2024-05-21 - Rating: 5)
Clay and Brandon were awesome at every step of the process! Can’t recommend their services enough! Very glad I called Roto-Rooter to deal with my water damage issue.

Review 110 (2024-09-06 - Rating: 5)
Scott, Wesley and Jonathan we’re all very helpful today and getting me prepared for the project. We are about to commence with. Knowledgeable and very helpful.

Review 111 (2024-01-18 - Rating: 5)
The whole process was easy and fast! They asked when I wanted them to show up and they were here on time ready to go. Nolan was so polite and thoughtful and helped solve our problem quickly! He explained all the options and was very professional. I highly recommend Roto Rooter and ask for Nolan!

Review 112 (2024-02-02 - Rating: 5)
I cant say enough good things about the job Roto-Rooter did for us on a particularly tough job that required digging out a line by hand. Melvin showed up on time -- the day that I called -- and immediately diagnosed the issue. Great professional work and excellent communication from both Melvin and the office staff keeping me updated. I would not hesitate to hire them again.

Review 113 (2024-03-20 - Rating: 5)
Michael provided exceptional customer service. He showed us pictures of the issue. And we were able to get the job done. We will definitely use them again if need to be.

Review 114 (2024-01-30 - Rating: 5)
Taylor did an excellent job. Explained everything in detail what he was doing and everything about his equipment he was using. If I have issues again will be asking for him specifically. Thank you Taylor for a job well done!!!

Review 115 (2023-12-25 - Rating: 5)
Absolutely fantastic service from Danny S. at Roto-Rooter today, on Christmas. Arrived quickly, even faster than he said it would be. Can’t say enough positive about Danny - very polite and friendly and got our line cleared very quickly despite some extra hurdles. Knew what he was doing and did it well. Highly recommend.

Review 116 (2024-09-06 - Rating: 5)
Very experienced plumber! will definitely recommend Jacob seiler from roto router to anybody.

Review 117 (2024-07-11 - Rating: 5)
Roto-Rooter Plumbing Service. I had a quick response time on time, and professional and exceptional service. Thank you, Roto-Rooter for your service.

Review 118 (2024-06-01 - Rating: 5)
CJ, Clay, Jake, amd Tanner were ALL BEYONDDDD wonderful working, helping, and explaining! Very professional and kind!Joey was AMAZING aswell!! Very professional, hardworking and helpful!!I DEFINITELY recommend Roto Rooter to anyone!♡♡♡♡♡

Review 119 (2024-01-24 - Rating: 5)
Danny came & had to really work to reach the clog in our sink line. He kept working until he had completely resolved & removed the clog. He then told us what the problem was & how to slow down its return. Having a line that has a low spot means the problem will return. He showed us the camera views of the clog & the cleaned out line. He was professional but also personable. He went about his work with as little interruption as possible. Really like Roto Rooter as we have had them out before & they technician works hard to keep from having to move up to a more expensive procedure unless no alternative. We will definitely be using them again when the need arises!

Review 120 (2024-07-27 - Rating: 5)
Michael did an awesome job. Communicated options in great detail. Thanks for the great service. Many blessings.

Review 121 (2024-03-21 - Rating: 5)
Taih did a great job helping fix my very old pipes. I couldn’t be at the house, but my wife was. He ensured she felt safe and valued the entire time. He explained every step of the process, kept the workspace clean, and truly cared for our home.

Review 122 (2024-04-05 - Rating: 5)
The service was amazingly fast and courteous. They quickly determined the problem, called the city (the broken pipe was theirs), contacted our insurance and started a claim and cleaned up the mess. It was so fast it made my head spin (in a good way!) Everyone with RR was extremely kind and helpful. I cant say enough good things about them.

Review 123 (2024-11-29 - Rating: 5)
Very professional and courteous. Answering questions and providing recommendations as necessary. Very satisfied with his help

Review 124 (2024-04-17 - Rating: 5)
Scott was courteous, professional & knowledgeable about my situation. He arrived within 30 mins. after calling & took care of the problem. I was equally pleased with Titus, the customer advocate. I can’t say enough good things about the people that “came to the rescue” with this pipe leakage problem that I experienced last night! Will definitely call Scott Blackley if I have a plumbing issue!

Review 125 (2024-04-25 - Rating: 5)
Michael provided excellent service today taking care of my plumbing issue.nHe was very professional, knowledgeable & explained before addressing the issue what he had discovered & offered to do. Afterwards, he explained what had been done & what was still needed to correct pre- existing issues that is going to resurface if the issue/s arent corrected. Very honest & transparent.Thank you Michael & Roto Rooter services.

Review 126 (2024-03-06 - Rating: 5)
Amazing!! Only way to describe the help we received from Scott. Beginning with the original phone call to the end of service everything was exceptional. We would definitely use Roto-Rooter again and will recommend to our family and friends.

Review 127 (2024-03-05 - Rating: 5)
My wife and I had a water emergency off hours and because our usual plumber was closed we wound up calling the Roto-Rooter team. Titus, our customer advocate showed up that evening and immediately identified the issue and walked us through what the process would be moving forward. The next morning our restoration techs, Clay and CJ came out and got to work on drying all of the affected areas. They were SUPER professional and very willing to answer all of our questions. While I dont wish a water emergency on anyone, if youre going to have one, these are the guys to call!-Don

Review 128 (2024-05-25 - Rating: 5)
I had two outside drains stopped up causing a large amount of water on the concrete floor. Danny cleaned both drains and even shoveled the mud out. I am extremely pleased with the work. And I want to thank Danny for all his hard work.

Review 129 (2020-09-04 - Rating: 5)
When our service tech , Thomas, encountered resistance from a blockage that would not clear using the conventional routering method, he crawled under the house & located a plug which he removed & washed out the blockage with a garden hose. I was impressed with his persistence in solving the problem.

Review 130 (2024-03-19 - Rating: 5)
Scott went way above and beyond locating my water meter, and the faucets looked very nice and shiny after he finished, and no more dripping!!! However, I meant to ask for a coupon 😃 not cheap. Thanks Scott for your great customer service. That is hard to find these days.

Review 131 (2024-06-06 - Rating: 5)
Roto Rooter got out quickly. They had very good communication and told us what to expect and solved the problem. Nolan was the tech’s name I dealt with and was very pleased.

Review 132 (2023-08-08 - Rating: 5)
Danny came out and provided us high quality service. He had clear expertise and explained things in a way that made perfect sense. He allowed me time to think through my decision and in the end he saved us tons of money by being patient and us working to find the root cause of the problem. Will definitely use the service again and would welcome Danny anytime as our service expert.

Review 133 (2024-02-14 - Rating: 5)
Very impressed with speed and quality of work. Nathaniel assessed the water main leak and restructured the plumbing to better assure it shouldn’t happen again. Very polite and professional. Great job!Also want to thank Damon and Jaylin for their work regarding the water clean-up. They were very effecient with the clean-up and set-up of drying equipment etc. They monitored the moisture level and kept me apprised. They too, were very polite and professional. Tough situation, but very impressed with Roto-Rooter response and performance. They truly stand by thier work. Cant thank them enough.

Review 134 (2024-02-06 - Rating: 5)
Brandon and Cody did an incredible job. Unfortunately, we had a very big fix that included digging up our front yard. They were timely and professional, considerate and a joy to work with. They got the job knocked out in one day which allowed us to stay in our home. Thank you again for all that you helped us with guys!

Review 135 (2024-03-05 - Rating: 5)
Taylor arrived within 60 minutes after calling to have a slow drain cleared in the kitcben sink. Taylor got right to work and had the drain running as expected after finding the clog deep in the drain pipe in short order. Taylor was courteous and professional. I would use their services again.

Review 136 (2023-10-03 - Rating: 5)
Brandon went above and beyond. He explained the whole process, discussed the cost and was upfront about everything. He worked hard to get the job done, and even gave me a discount on the original price since I was going to need some mason work done on the outside Spigot in order to mount the new installment correctly. On top of that, he offered to caulk to caulk it for me. He did such a good job on that, I honestly might not need a mason. He was just concerned because I wasn’t sure when I’d be able to get a mason to complete the work, so he caulked it up for free! I can’t tell you how much I appreciate service like this. Thank you for everything.

Review 137 (2023-12-15 - Rating: 5)
The guys were professional and committed. Brandon got here at 8:30 and didn’t leave until after 10:00. The issue to be corrected was result of third party error. The whole situation was very intimidating. They initiated the claim on our behalf and provided us pictures and documentation to help us be reimbursed by the responsible party. I wish I knew all their names so I could compliment individuals. But they were all a blessing, each and every one. Thank you for sending these gentlemen.

Review 138 (2023-08-03 - Rating: 5)
Brandon came in a did excellent job. He did the job that a previous plumber refused to do. He explained every step of the process and also gave detailed information during the process. If you have to contact Rotor Rooter this is the tech that you need to have on-site. He was honest fair and understanding of the situation. He goes above and beyond for his customers.

Review 139 (2024-03-15 - Rating: 5)
Thank you Roto Rooter team: BJ, Taih, Tanner, and Sean. They responded quickly to resolve the plumbing issue at my home. I am satisfied with the service. They did a Great job 👏. Yes I would recommend Roto Rooter to others.

Review 140 (2024-04-17 - Rating: 5)
Had a serious laundry room drain clog roto-rooter sent out Taylor who was very professional and friendly. Taylor was able to diagnose and fix the issue. Taylor answered all my questions through the entire process and did not leave until he determined everything was back to working correctly.

Review 141 (2023-07-29 - Rating: 5)
Called them after discovering my kitchen drain was stopped up. Initially thought of clearing it myself but called roto rooter first. Customer service for the appointment was great initially told someone would arrive between 1 to 3 pm. They called back after an hour and said a tech was available to respond within the hour. Danny showed up and was very thorough in going over what he was going to do as well as the cost. Danny made sure the line was as clear as he could get it before he left and that I was satisfied with the service. He was also able to answer any questions I had while completing the work. He also gave recommendations as to how to prevent backups going forward. I would recommend Danny for any future plumbing needs that may happen.

Review 142 (2024-03-15 - Rating: 5)
Joey did an excellent job to repair the leak. He was punctual, professional, friendly and polite. I will recommend him to any customer. Thank you. Jimmie & Diane

Review 143 (2024-04-13 - Rating: 5)
I had a mysterious leak in my downstairs bathroom and contacted RotoRooter who immediately sent someone out to assess the damage. Both the water damage team and the plumbing team were professional, knowledgeable and patient to answer my questions. I appreciate the efficiency and end result I received from RotoRooter and they will be the first company I call should I have another issue in the future.

Review 144 (2024-06-08 - Rating: 5)
Came in a hurry and the plumber, Noel, did everything he could to not cause a bigger mess than we already had, and he actively worked to make sure my bill wasn’t too high. Really appreciated his work.

Review 145 (2024-01-19 - Rating: 5)
Melvin was prompt, professional, proactive and thorough. He knew exactly what the problem was as soon as I described it to him. He explained how the problem occurred and shared a lot about how my plumbing and water heater worked. He also advised me about replacements and maintenance that would need to be done soon. And yep it did cost some money but they show up same day, diagnose your problem correctly the first time and they have everything they need to make repairs; go ahead and spend the money because it is well worth it.

Review 146 (2024-04-07 - Rating: 5)
Nolan and Titus were great! Knowledge, courtesy, and very professional. Definitely recommend Roto-Rooter to anyone with any plumbing and water cleanup needs. Thank you both so much!

Review 147 (2023-07-13 - Rating: 5)
Brandon was great!Very thorough, friendly and knowledgeable!Made sure he did all he could do to address the backup issue.Cleaned and sanitized everything when he was done.Pricey, but its not a cheap type of service call and you get what you pay for.Roto-Rooter has some great employees working for them!

Review 148 (2024-03-19 - Rating: 5)
Had a sewer line overflow and called Roto Rooter. Nolan from Roto Rooter was very professional, knowledgeable and pleasant. They responded within hour. Within 2 hours the problem was resolved. Couldn’t be happier. Definitely recommend and would definitely call again.

Review 149 (2024-02-08 - Rating: 5)
I called and was able to get same day service within 2 hours! The technician was so kind and explained everything to me, fixed the toilet incredibly quickly and the prices are very reasonable. I am very grateful for the great customer service and super quick response time.

Review 150 (2024-01-31 - Rating: 5)
Can’t say enough about how impressed we are with Taylor and Mike. Very professional duo. Worked in the dark at our commercial property to take care of a clog in the dark after hours. Thanks a million guys. We really appreciate it. Will definitely recommend and call again if needed.

Review 151 (2024-08-10 - Rating: 5)
Diagnosed the break in mu sewer and did a quick efficient job. Thank you Scott! Excellent technician and service!

Review 152 (2023-07-24 - Rating: 5)
The same day I called I received service. The tech was professional, knew exactly what to do and got the job done quickly. He explained everything well, so that I could understand it. I’m very happy with the service we received and would definitely recommend Roto Rooter to others in the future. Thank you for a job well done!

Review 153 (2024-01-22 - Rating: 5)
Amazing experience. Taylor got the job done quickly and without judgment. He was respectful and polite even with my toddler running around. 100% recommend!!

Review 154 (2024-05-18 - Rating: 5)
Nolan was prompt, professional, and clear on price and how to fix. He was quick and efficient to solve my plumbing issues. I would absolutely use Nolan and Roto again .

Review 155 (2024-11-07 - Rating: 5)
The office was very helpful and extremely polite. Took the time to answer all questions and listen to my concerns. Steve the technician is simply “The Man”! His communication is far above typical and willingness to help and make the repair happen under non typical conditions and hours was beyond expectations. They deserve 10 stars!!!

Review 156 (2023-12-29 - Rating: 4)
The plumbing repair services I purchased included: fixing a continuously running bathtub faucet, replacing water pressure regulator for main water supply line(pressure was too high), and replacing leaky cold water supply pipe. I was able to schedule the service for the following day when I called. Melvin, the technician, was friendly and explained the issues well. Everything was repaired to my satisfaction in a timely manner. The price was on the high end, but not completely unreasonable.

Review 157 (2024-11-22 - Rating: 5)
Great service, fixed the issues. Scott was friendly, professional and explained everything very well. I definitely recommend them

Review 158 (2024-11-25 - Rating: 5)
Jacob with Roto Rooter was awesome! Anthony was great as well. The whole crew they came with was accommodating to my wife and our needs. They put a big smile on her face at the end of our plumbing challenge, and was the best thing I could have asked for. They deserve all the stars!

Review 159 (2024-02-20 - Rating: 5)
Best plumbing in Greensboro. Honest. They don’t try to over sell you and they fix it right. Scott Blackley came out and did a wonderful job and was super respectful too. Highly recommend.

Review 160 (2024-04-10 - Rating: 5)
Roto-Rooter Greensboro was very professional and clean. They fixed my leaking toilet promptly and removed the damaged insulation under the flooring in the basement where it was leaking. The technician was friendly and very thorough , making sure it wasn’t leaking in my basement anymore with multiple flush checks. Since it is an older farm house home , the floor was unlevel and he specially fitted the wax ring under the toilet with extra stuff to account for the unlevel flooring and prevent future issues. Will use this service again.

Review 161 (2024-04-24 - Rating: 5)
Danny and Michael did an amazing job and were so kind and respectful to myself and my property. I will always use Roto Rooter because of my experience today. Even my dog lived them.

Review 162 (2024-11-19 - Rating: 5)
Michael is the best!!! Incredibly thorough and wouldn’t leave til the problem was 100% fixed!

Review 163 (2024-03-08 - Rating: 5)
Nolan did a great job and was very courteous and knowledgeable. I only utilize Roto-Rooter for my plumbing issues very satisfied with their service.

Review 164 (2024-01-16 - Rating: 5)
We recently had to have 680 gallons pumped out of our basement. Titus and cj were our technicians and absolutely amazing. They helped walk us through the whole process, and they helped us get everything set up. I would 10/10 recommend Titus and cj to anyone. They were extremely nice to my kids and wife and after leaving felt like family to us.

Review 165 (2024-10-13 - Rating: 5)
Jacob was quick and professional with our job. We appreciate it!

Review 166 (2023-11-16 - Rating: 5)
Had to call them out a second time. Michael was very professional and clearly explained what the cause of the problem most likely was before beginning any work. Again, very pleased with the job.I was very pleased with the job they did. They arrived on time and very promptly after my first call. Couldn’t have asked for better service!

Review 167 (2024-04-15 - Rating: 5)
Danny & Nolan took care of our problems and were so nice. Nolan took care of one problem & Danny went out of his way to make sure another problem was solved I have been very happy with their services so far.

Review 168 (2024-06-09 - Rating: 5)
They did a great job. Called them after another plumber didnt know how to fix our problem. They knew exactly what to do! Shouldve called Rotor-Rooter first!!

Review 169 (2023-12-01 - Rating: 5)
Mike was awesome! We had a backed up main line and even tree roots coming into the top of our septic tank. He went the extra mile or two to reverse what would have otherwise been a real need for a new septic tank. We’re so grateful!

Review 170 (2024-05-11 - Rating: 5)
Service manager, BJ and the whole team did a thorough and efficient job. This is the 3rd time in 10 years that I have used-Roto-Rooter for different projects, and I have never been disappointed.

Review 171 (2024-04-25 - Rating: 5)
Excellent service. Nolan was proffesional and got the job done quickly. He even wrapped and taped the newly fixed pipes upon request. Thank you!

Review 172 (2024-02-09 - Rating: 5)
Excellent professional service by Brandon and the others, we thought we had the issue fixed and didnt quite get it the first time, Brandon came immediately first thing after I called him to assist us to get it right this time around. Super nice, knowledgeable and excellent customer service by Brandon and Will and his team.

Review 173 (2023-07-14 - Rating: 5)
Brandon went above and beyond to help us with our plumbing needs. It was stressful dealing with all the problems that come with flooding and he was informative and helped us understand what we needed and was clear with explaining why. He was knowledgeable, professional, and honest about our need and what it would take to fix the plumbing. Very glad to have people who are willing to work and be honest about what needs to be done.

Review 174 (2024-10-10 - Rating: 5)
John and his partner has done a fantastic job. Great service.

Review 175 (2024-01-05 - Rating: 5)
SCOTT WILMOTH, BRANDON SIMMONS and TAYLOR HANKINS..They replaced my sewer and water line. They were all very polite, professional and did a wonderful job. I am very, very pleased with the job they did. They were detailed oriented. And they double checked all their work.I definitely recommend Roto-Rooter..Thanks to all these gentlemen..

Review 176 (2023-09-20 - Rating: 5)
Danny arrived on time and worked diligently to resolve my plumbing problems. He explained the problem and how to resolve. He provided documentation so I could see what needed to be fixed. He was respectful, knowledgeable, and a tidy worker. Absolutely would call again.

Review 177 (2023-10-06 - Rating: 5)
Danny and BJ were really awesome! They have given us more information today than we have gained since 2015 living in this home. We have more insight to what needs to be done to stop the constant need for having a plumber/rooter come out multiple times per year.

Review 178 (2024-05-15 - Rating: 5)
Scott was excellent!!! He never gave up & on today’s visit he found a plate in the bathtub which would not allow the water to get hot! Fixed!!! By all means, he deserves a 10 rating!!!!

Review 179 (2024-01-08 - Rating: 5)
When my whole-house 3/4-inch gate valve would not open and left me with no water, it was Roto-Rooter Greensboro that came to the rescue after-hours on a Sunday. Brandon did a great job replacing the valve with a more reliable quarter-turn ball valve. He explained what he was doing and left no trace behind, except the new valve and flowing water! Thank you!

Review 180 (2023-08-17 - Rating: 5)
Just a FYI they send out a Water Mitigation Technician prior to the plumber getting to you. The Water Mitigation Technician will have you file an insurance claim saying they found water in the subfloor & walls & that they will need to gut the bathroom, cut the walls. This process totally scared me & threw me off as the tool they use picks up any water. You could’ve just washed your hands & got water on the floor & it will read as water damage. However, the plumber, Brandon they sent me was awesome! He was professional, courteous, easy to work with & fast! He was able to unstop my toilet & because of him I would recommend this company. I wish I could give a separate review for the Water Mitigation Tech, but unfortunately, they’re all one company.

Review 181 (2023-04-25 - Rating: 5)
Danny is the professional who cleared the line from our washer which had backed up clogging & caused our washer not to properly drain causing water to run under the washer on the floor. He explained the problem & made sure before he left the line was properly flushed out & the machine would properly drain. He gave us a one time 30 day guarantee which was a comfort to us. Danny was very nice & personable & a pleasure to meet. We will use Rotor Rooter in the future & request Danny should we need service again versus just calling a plumber. We have used plumbers before & this company is much preferred Sandra Masnick

Review 182 (2023-08-09 - Rating: 5)
We have had a really great experience with Bryant and AJ! They have done a great job with the cleanup, answered all of our questions thoroughly, explained each step of the process, and truly gone above and beyond to help make this whole process easier for us. They’ve been trustworthy, professional, reliable, and a pleasure to work with. Roto-Rooter Greensboro will be our go-to for any future plumbing needs!

Review 183 (2024-09-09 - Rating: 5)
Super friendly and fast! Scott and Erin were amazing

Review 184 (2023-08-23 - Rating: 5)
Saw kittens fall into storm drain and only people who would even consider helping was roto rooter. Carrie and tech Scott were very helpful and got the kittens out. The mother cat was very thankful to Scott. Can’t thank them enough for coming out on there own time and doing this at no cost thank you again.

Review 185 (2024-04-01 - Rating: 5)
Scott was outstanding! Professional and proficient! Explained everything he did in detail. Very personable and pleasant! Enjoyed working with him.

Review 186 (2024-01-30 - Rating: 5)
Quick response. Everyone was friendly from the very first call. The technician very knowledgeable and efficient. He cleared the sewage line and made recommendations for eliminating future issues. Would definitely recommend!

Review 187 (2023-05-08 - Rating: 5)
My kitchen sink wasnt draining. Our home warranty sent a plumber out after a week; they could not resolve the problem. I called Roto-Rooter late that afternoon. They offered to come out immediately - I told them to come the next day. The plumber spent a couple hours fixing and evaluating our issue, only to find there was more going on than we thought. Ultimately, we discovered one issue had led to several; there was water damage under the floors in the kitchen and both bathrooms. An hour later, there was an entire team at our house to explain the problem and how it needs to be addressed. I cannot say enough about these guys - from BJ (water specialist), Christian (project manager), Damon and David (technicians) and their plumber (Daniel??) they were all polite, informative, and concise - they worked to remove the damaged areas and sanitize and dry so we can have replacement work done. They even coordinated directly with our home warranty company to cover the damage and repair work! These guys did not stop until it was complete, explained everything as they went, worked diligently and there are no words to express my gratitude. Had they not found the issue and worked to resolve it, a bigger problem would have been in our future. THANK YOU SO MUCH Roto-Rooter!! You are so awesome!! God bless!

Review 188 (2024-03-01 - Rating: 5)
Technician was on time, courteous and knowledgeable. He stayed busy in a workmanlike manner with high marks in cleanliness and professionalism. Good job!

Review 189 (2023-07-05 - Rating: 5)
I called Roto-Rooter to assist with an issue in our office bathroom - it was so easy to book with them and the plumber (Scott) arrived the same day, on-time and professional.Scott took the time to trouble-shoot the issue and document it for future reference.We had a great experience with Roto-Rooter!

Review 190 (2023-01-30 - Rating: 5)
There was a problem in my house for water pressure and wanted to replace my kitchen faucet and small bathroom faucet.plumber (Hayden)came to my house today and fix everything for us.Hayden was great! Very professional and knowledgeable. Communicated everything up front and kept me informed along the way. I will call Roto Rooter again. Customer service at the office is great as well.Thank you for your service.

Review 191 (2024-04-23 - Rating: 5)
Danny was great! He was clear, professional, and pricing was transparent . He took the time to explain what he was doing and did a high quality job.

Review 192 (2024-06-11 - Rating: 5)
Len, John, and Shawn were all great workers! I appreciate their speed and professionalism while dealing with my water issues!

Review 193 (2023-09-18 - Rating: 5)
Scott did a great job and was in and out with no time. He was knowledgeable in explaining the process, next steps, etc. Scott even shared some tips and tricks to help avoid issues in the future. I would definitely recommend ROTO-ROOTER in the future!

Review 194 (2023-08-03 - Rating: 5)
Brandon came out within an hour of calling. He was polite and efficient. He was able to handle our issue and took the time despite it being late to explain everything to us. He was great.